HP (Hewlett-Packard) P3005 manual

HP L as erJet P3 00 5 Se r i es pr int er s Se r v ice Man ual[...]

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HP LaserJet P3005 Series printers Service Manual[...]

Copyright information © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written per mission is prohibited, except as allowed under the copyright laws. The information contained her ein is subject to change without notice. The only warranties for HP products and services are set forth [...]

Table of contents 1 Device information Chapter contents ............ ......... ........ ......... .......... ......... ......... ........ ........... ........ ......... ........ ..... ........... .... 1 Device configurations ............. ......... .......... ........ ........... ........ ........ .......... ......... .......... ......... .... ....[...]

Change th e print cartrid ge ............... ..................... ....................... ......................... ............. 23 Install accessories ........... ......... ........ ........... ........ ......... ........ ........... ........ ........ ........ ........ .......... ......... 26 Install me mory ....... ......................... ...[...]

Step 4: Tr ansfer ............ ................................... ................................... .............. 54 Step 5: Separation ............... .......... .............. .......... ............. ........... ............. ...... 54 Step 6: Fusing ........ .................. ................... .................. .................. ......[...]

6 Troubleshoo ting Chapt er contents ................ ...................... ..................... ................... .................... ............ .. .............. 129 Troubles hooting proce ss ............. ........................ ...................... .......................... .................. ........... 130 Basic t roubleshootin g .[...]

Pages ar e skewed ............ .................... .................... ....................... .................... ............ 17 5 Troubleshoot print-qualit y problems .......... ............... ............ ............ ............... ............. ............ . ...... 177 Print-quality checklist .......... ............ ............ .......[...]

Numerical parts list ............. .......... ............ ........... ......... ............. ......... ............. .......... ...... ........... ...... 233 Appendix A Specifications Physi cal specific ations . ....................... ....................... ...................... ....................... ........... ...... ........ 244 Electr ic[...]

VCCI st atement (Japa n) ................. ....................... ...................... ..................... ............... 262 Power c ord statement (J apan) ............. ................... .................. ................... .................... 262 EMI stat ement (Korea) . .................. ................. .................. ........[...]

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List of tables Table 1-1 Supported media sizes .......... ............. .............. ................ ............ ................. ....................... ............ 14 Table 1-2 Automatic 2-sided printing .............. ................. ............. ............... ............. ................. ............. ......... 14 Table 1-3 Tray 1[...]

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List of figures Figure 1-1 Model and serial numbers ................. ................. ............. ............... .............. ............... ........... ........... 6 Figure 4-1 Systems overview ......... ......... ............ ........ ........... ........ .......... ......... ............ ........ .................. ........ . 46 Figure 4[...]

Figure 5-21 Removing the ECU (1 of 8) ............... .......... ............. .......... .......... ............ .......... ......... ....... .......... . 88 Figure 5-22 Removing the ECU (2 of 8) ............... .......... ............. .......... .......... ............ .......... ......... ....... .......... . 89 Figure 5-23 Removing the ECU (3 [...]

Figure 6- 11 Circuit dia gram (2 of 2) ... ....................... ......................... ...................... ................. .... ................. 197 Figure 7-1 Covers ................. ............. ................ ............. ............. ................. ............ ........ .................. ............ 204 Figure 7-2 Interna[...]

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1 Device information Chapter contents ● Device configurations ● Featu res ● Walkaround ● Device software ● Media specifications ENWW Chapter conten ts 1[...]

Device configurations HP LaserJet P3005 HP LaserJet P3005d HP LaserJet P3005n HP LaserJet P3005dn HP LaserJet P3005x ● Prints up to 35 pages-per- minute (ppm) on letter-sized media, and up to 33 ppm on A4-sized media ● 48 megabytes (MB) total of random access memory (RAM) ● 100-sheet multipurpose tray (tray 1), 500-sheet input tray (tray 2), [...]

Features Feature Description Performance ● 400 MHz processor User interface ● Control-panel help ● HP Easy Printer Care software (a Web-ba sed status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and or der supplies (for network-connected models only) Printer drivers ● HP PCL[...]

Feature Description Supplies ● The supplies status page contains information about toner level, page count, and estima ted pages remaining. ● The device checks for an authentic HP print cartridge at installation. ● Internet-enabled supply-order in g capabilities (using HP Easy Printer C are software) Accessibility ● The online user guide is[...]

Walkaround Device parts Before using th e device, familiarize yo urself with the pa rts of the device. 7 6 5 4 3 2 1 1 Top output bin 2 Latch to open the cartridge door (pro vides access to the print cartridge) 3 Tray 1 (pull to open) 4 Tray 2 5 Control panel 6 Right-side cover (provides access to DIMMs) 7 On/off switch 2 1 1 Interface ports (see I[...]

serial number con tains information about the countr y/regi on of origin, the device version, production code, and the produ ction number of the device. The fo llowing is a sample identification label. HEWLETT -P ACKARD 11311 CHINDEN BL VD. BOISE, IDAHO 83714 USA Serial No.: JPBB605112 Assembled in U .S.A. printer engine made in Japan CNBR212347 CN[...]

Control-panel layout The control-panel display gives you complete, timely information abou t the device and print jobs. Menus provide access to device fu nctions and detailed information. The message and prompt areas of the display alert you to the state of the device and tell you how to respond. ? Ready Data Attention Menu Stop 1 2 3 4 5 6 7 8 9 1[...]

Number Button or light Function only once.) Also clears continuable error s that are associated with the canceled job. NOTE The control-panel lights cycle while the print job is cleared from both the device and the computer, and then the device returns to the Ready state. 8 Down ( ) button ● Navigates to the next item in the list, or decreases th[...]

Device software The printing-system software is in cluded with the device. See th e ge tting started guide for installation instructions. The printing system includ es software for end users and network administrato rs, and printer driv ers for access to the device features and communica tion with the computer. NOTE For a list of printer dr ivers a[...]

Supported printer drivers Operating system 1 PCL 5 PCL 6 PS level 3 emulation Windows 2 , 3 Mac OS X V10.2 and later Linux 4 1 Not all device features are available from all drivers or operating systems. 2 For Windows 2000 and Windows XP (32-b it an d 64-bit), download the PCL 5 dr iver from www.hp.co m/ go/LJP3005_software . 3 For Windows XP (64-b[...]

Supported browsers To use the HP Easy Printe r Care software , you must have one of the following bro wsers: ● Microsoft In ternet Ex plorer 5.5 or later ● Netscape Na vigator 7.0 or later ● Opera Software ASA Opera 6.05 or later All pages can be p rinted from the browser. Software for Macintosh computers The HP installer provi des PostScript[...]

The embedded Web server resides on the dev ice. It is n ot loaded on a network server. The embedded Web server provides an interface to th e device that anyone who has a network- connected computer and a standard Web browser can use. No special softwar e is installed or configured, but yo u must have a suppo rted Web br owser on your computer. To g[...]

Media specifications The device accepts a varie ty of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelo pes; labels; transparencies; and custom-size paper. Properties such as weig ht, composition, grain, and moisture content are import ant factors that affect dev ice performan ce and output quality. Media tha[...]

Supported media sizes Table 1-1 Support ed media sizes Input tray Letter Legal A4 A5 Executive (JIS) B5 (JIS) 16K Custom Statement S Postcard (JIS) Envelope 1 Tray 1 Tray 2, tray 3 1 Supported envelope sizes are #10, Monarch, C5, DL, and B5. Table 1- 2 Automatic 2-sided printin g 1 Media size Dimensions Weight and thicknes s Letter 216 x 279 mm (8.[...]

Supported media types Table 1-3 Tray 1 media type s Type Dimensions Weight or thickness Capacity 1 Plain Minimum: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.5 x 14 in) 60 to 199 g/m 2 (16 to 53 lb) 100 sheets Preprinted 60 to 120 g/m 2 (16 to 32 lb) 100 sheets Letterhead 60 to 120 g/m 2 (16 to 32 lb) 100 sheets Prepunched 60 to 120 g/m 2 (16 t[...]

Paper to avoid The product can handle many types of paper. Using paper that does not me et specifications will cause lower print qua lity and increase the chance of jams. ● Do not use paper that is too rough. Use pape r wi th a tested smoothness rating of 100–250 Sheffield. ● Do not use pap er, other than standard 3-hole punche d paper, that [...]

2 Installation and configuration Chapter contents ● Site preparation ● Load input trays ● Install supplies ● Install accessorie s ENWW Chapter conten ts 17[...]

Site preparation Location specifications Allow sufficient space ar ound the device for access and ventilation. See Physical specifications on page 244 for the m inimum space requirements. 381 mm (15 .0 in) 89 mm ( 3. 5 in) 89 m m (3 .5 in) 25 4 mm (10 .0 in) 17 8 mm (7 .0 in) Operating environment Place the device on a sturdy, level surface in a we[...]

Load input trays Load tray 1 (multipurpose tray) Tray 1 h olds up to 100 shee ts of paper, up to 75 tran sparen cies, up to 50 sheets of labels, or up to 10 envelopes. For info rmation about loading special med ia, see the user guide. 1. Open tray 1 by pulling the front cover down . 2. Slide out the plastic tray extender. If the media th at is bein[...]

3. Slide the media-width gu ides s lightly wider than the media. 4. Place media into th e tray (short-edge in, print-side up). The me dia should be centered bet ween the media-width guides and under the tabs on the med ia-width guides. 5. Slide the media-width gu ides inward until they lig htly touch the me dia stack on both sides without bending i[...]

NOTE Do not add media to tra y 1 while the device is print ing. This could cause a jam. Do not close the front door wh en the device is print ing. Load tray 2 and optional tray 3 Trays 2 and 3 support only paper. For supp orted paper sizes, see Select print media on page 13 . 1. Pull the tray out of the devi ce and remove any paper. 2. On the rear [...]

3. Adjust the side media-width guides outward so that the pointer matches the pa per size that you are loading. 4. Place the paper in the tray and make sure that it is flat at all four corners . Keep the paper b elow the height tabs on the paper-lengt h gu ide in the rear of the tray. 5. Push down on the p aper to lock the metal paper-lift p late i[...]

Install supplies Carefully follow the guidelines in this secti on when replacing device supplies. Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelin es in mind when setting up the device. ● Sufficient space is requi red above and in the front o f the device for removing suppli es. ● The device s[...]

2. Remove the used print cartridge from the device. 3. Remove the new print cartridge from the ba g. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartrid ge and distribu te the toner by gen tly rocking the print cartridge. CAUTION Do not touch the shutter or the surface of the roller. 5. Remove the shipp[...]

6. Align the print cartridge with the tra cks inside th e device, and, using the handle, insert the prin t cartridge until it is firmly seated, and then close the cartri dge door. After a short time, the cont rol panel should display Ready . 7. Installation is complete . Place the used print cartridge in the bo x in which the new cartridge ar rived[...]

Install accessories Install memory You might want to add more memory to the de vice if you often print complex grap hics, print PostScript (PS) documents, or use many dow nloaded fonts. Add ed memory also gives you more fle xibility in supporting job-storag e features, such as quick copying. Install device memory CAUTION Static electricity can dama[...]

3. Remove the right side pa nel by sliding it toward s the rear of the device until the side slides from the device . 4. Open the access door by pulling on the metal tab. 5. Remove the DIMM from the antistatic package. CAUTION To reduce the possi bility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wri st stra[...]

6. Hold the DIMM by the edges, and alig n the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) 7. Press the DIMM straight into the slot, and press fir mly. Make sure the locks on each side of the DIMM snap into place. NOTE To remove a DIMM, first release the locks. 8. Close the acces s door, and[...]

9. To replace the right side panel, line up the alignment arrows an d slide the panel tow ard the front of the device until it la tches into place. 10. Reconnect the interfa ce cable(s) and the power cord. 11. Turn the device on. Check DIMM installation After installing the DIMM, make sure th at the installation was succe ssful. Verify that DIMM is[...]

Enable memory for Windows 1. On the Start menu, Settings , and Printers or Printers and Faxes . 2. Select this devi ce and select Properties . 3. On the Configure tab, click More . 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Click OK . 6. Go to Check DIMM installation on page 29 . Use HP Jetdire[...]

3. Install the EIO card in the EIO slot and tighten the scre ws. 4. Connect the network cab le to the EIO card. 5. Turn on the de vice, and then p rint a configurat ion page to verify that the new EIO device is recognized. See Use information pages on page 38 . NOTE When you print a configuration page, an HP Jetdirect configuration page that contai[...]

32 Chapter 2 Installation and configuration ENWW[...]

3 Maintenance Chapter contents ● Manage supplies ● Clean the device ● Management tools ENWW Chapter conten ts 33[...]

Manage supplies Using, storing, an d monitoring the print c artridge can he lp ensure hig h-quality output. Supplies life The average ca rtridge yield is 6,5 00 pages (for the Q7551A cartridge) or 13, 000 pages (for th e Q7551X cartridge), in accordance with ISO/IEC 19752. Actual cartridge yiel d depends on specific use. CAUTION Eco noMode is a fea[...]

NOTE Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agree ments. To install a new HP print cartridge, see Cha nge the print cartridge on page 23 . To recycle the used cartridge, follow the instruction s included with the new cartridge. Print-cartridge authentication The device auto matically authentic[...]

Clean the device Over time, particles of toner and paper accu mulate inside the device. This can ca use print- quality problems during printin g. Cleaning the device elimi nates or reduces these problems. Clean the pape r path and print-cartridge areas e v ery time that you change the print cartridge or whenever print-quality problems occur. As muc[...]

Create and u se the cleaning page 1. If your device model includes a duplexer, op en the rear output bin. 2. Press Menu to open the menus. 3. Use the button or the button to scroll to CONFI GURE DEVICE , and then p ress . 4. Use the button or the button to scroll to PRINT QUALITY , and then press . 5. Use the button or the button to scroll to CREAT[...]

Management tools Use information pages From the device co ntrol panel, you can print pages that g ive details about the device and its curren t configuration . The table belo w provides th e pr ocedures for printing the information pages. Page description How to print the page Menu map Shows the control-panel menus and available settings. 1. Press [...]

Page descript ion How to pri nt the page File directory Shows infor mation fo r all installed mass storage devices. 1. Press Menu . 2. Press to hi ghlight INFORMATION , and then press . 3. Press to hi ghlight PRINT FILE DIRECTORY , and then press . NOTE This option does not appear if no mass storage devices are installed. PCL or PS font list Shows [...]

HP Easy Printer Care software section s Section Options Device List tab Shows information about each device in the Devices list ● Device information, including printer name, make, and model ● An icon (if the View as drop-down box is set to Tiles , which is the default setting) ● Any current alerts for the device If you click a device in the l[...]

Use the embedded Web server NOTE When the device is directly connected to a computer, use the HP Easy Printer Care software to view the device status. ● View device control status inf ormation ● Set the type of paper l oaded in each tray ● Determine th e remaining life on all supplies an d order new ones ● View and change tr ay configuratio[...]

Tab or section Options ● Event log : Shows a list of all device events and errors. ● Usage page : Shows a summary of the n umber of pages the device has p rinted, grouped by size and type. ● Device Information : Shows the device network name, a ddress, and model information. To change these entries, click Device Information on the Settings ta[...]

Tab or section Options Networking tab Provides the ability to change network settings from your computer Network administrators can use this tab to c ontrol network-related settings for the device when it is connected to an IP-based network . This tab does not appear if the device is directly connected to a computer, or if the device is connected t[...]

Open the HP Printer Utility Open the HP Printe r Util ity in Mac OS X V10.2 1. Open the Find er, and then click Applications . 2. Click Library , an d then click Printers . 3. Click hp , an d then click Utilities . 4. Double-click HP Printer Selector to open the HP Printer Selector. 5. Select the device that you want to configure, and then click Ut[...]

4 Theory of operation Chapter contents ● Basic operation ● Internal com ponents ● Timing ● Print cartridge memory system ENWW Chapter conten ts 45[...]

Basic operation This chapter presents an overview of the relationships among major compone nts in the device, and includes a deta iled discussion of the image-formation system. Th e following systems are discussed: ● Formatter ● Engine control unit ● Laser/scanner system ● Pickup/feed/delivery system ● Image-formation system Figure 4-1 Sy[...]

Engine control unit (ECU) The ECU coordinates all device functions, accordin g to commands that the fo rmatter sends. It drives the laser/scanner system, the image formation system, and the pickup/fe ed/delivery system. The ECU contains the following components: ● Engine controller PCA ● Low-voltage PCA Figure 4-2 Print engine general structure[...]

Figure 4-3 Engine control system circuit diagram 48 Chapter 4 The ory of operation ENWW[...]

Fuser heater control circuit ECU Figure 4 -4 Low-voltage power supply circuit diagra m ENWW Basic operation 49[...]

Pickup/feed/delivery system The pickup/feed/delivery system consists of several types of feed rollers and sensors. The ECU uses two motors and two solenoids to drive the rollers. Three media-detection senso rs detect media as it passes through the device. If me dia does not reach or pass each senso r within a specified time period, the ECU determin[...]

Laser/scanner system The laser/scanner system receives video signals from the ECU and the formatter and converts the signals into l atent images on the photosensiti ve drum. Figure 4 -6 Laser/scanner system ENWW Basic operation 51[...]

Image-formation system Laser printing requi res the interaction of several diff erent techn ologies, including electronics, optics, an d electrophotograph ics, to provide a printed page. Figure 4-7 Print cartridge diagram Each process functions i ndependently and must be co ordinated with the other d evice processes. Image formation consists of th [...]

Step 1: Primary charging DC and AC biases are appli ed to the primary charging roller, which transfers a uniform ne gative potential to the photosensitive drum. Figure 4 -9 Primary charging Step 2: Laser beam exposure The laser beam scans the photosensitive drum to ne utralize neg ative charges on parts of the drum. An electrostatic la tent image i[...]

Toner acquires a nega tive charge through friction fr om the developing cylind er and the blade. When the negatively charged toner come s in contact with the drum, the toner adhere s to the electrostatic latent image. The image on the drum becomes visible because of the toner. Step 4: Transfer The transfer charging roll er, to which a DC positive b[...]

Figure 4 -13 Fusing Step 7: Drum cleaning The cleaning blade scrapes the residua l toner off of the photosensitive drum and deposits it into the waste toner case. Figure 4 -14 Drum cleaning ENWW Basic operation 55[...]

Internal components Figure 4- 15 Cross-section of dev ice on page 56 highlights the major internal compon ents. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Figure 4-15 Cross-section of device 1 Top output-bin delivery roller 2 Fuser roller, fuser asse mbly 3 Laser/scanner 4 Photosensitive drum, print cartridge 5 Print cartridge 6 Registration asse[...]

8 Tray 1 separation pad 9 Feed roller 10 Tray 2 separation pad 11 Tray 2 pickup roller 12 Duplex pickup roller 13 Feed roller, registration assembly 14 Transfer roller 15 Oblique roller 16 Duplex feed roller 17 Fuser press ure roller, fuse r assembly 18 Fuser delivery roller , fuser assembly ENWW Internal components 57[...]

Timing The microprocessor on the eng ine control unit (E CU) controls the device operation se quences. Table 4-1 Operation sequences on p age 58 describes engine operations for e ach period of a print operatio n. Table 4-2 Power-on sequence on page 58 describes each step of the power-on sequence. Table 4- 1 Operation sequ ences Name Timing Purpose [...]

N O r e w o P y b d n a t S t n i r P m a J e r u l i a F n e p o r o o D e z i l a i t i n I t i a W Figure 4 -16 Operational sequences ENWW Timing 59[...]

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 STBY WAI T STBY INTR PRINT LSTR Print Command Main Motor (M1) Fuser Heater (H1) Fuser Motor (M2) Scanner Motor(M3) Cassette Pickup Solenoid (SL1) Tray 1 Pickup Solenoid (SL2) Paper Feeder Pickup Solenoid (SL3) T op of Page Sensor (PS801) Delivery Sensor (PS803) Primary Charging Bias (AC) Primary Ch[...]

Print cartridge memory system The memory tag is a nonvolatile memory built into the print cartridge. The cartrid ge usage condition is detected as the engi ne controller reads or writes the data stored on the memory tag . The engine controller renews the information in the prescrib ed timing and reads or wr ites it from or to th e memory tag. The e[...]

62 Chapter 4 The ory of operation ENWW[...]

5 Removal and replacement Chapter contents ● Overview ● Service approach ● Covers ● Control panel ● Formatter ● Fuser ● Laser/scanner ● Engine control unit (ECU) ● Access plate ● High-voltage power su pply ● Paper feed guide assembly ● Main motor ● Gear assembly ● Reinstallat ion notes f or the gear a ssembly ● Tray 1 [...]

● Separation pad 64 Chapter 5 Removal a nd replacement ENWW[...]

Overview This chapter documents remova l and replacement of field replaceable un its (FRUs) only. Removal and replacement strategy Replace parts in the reve rse order of their removal. Directions for difficult or critic al replacement procedures a re included. WARNING! The sheet-metal edges of the device can be sharp. Use caution when worki ng on t[...]

Types of screws Illustration Description Size Part number Use Screw with washer M3X8 XA9–1420–000CN Used to secure metal components to metal components (for example, a ground wire to the frame) Screw, RS M3X6 M3X10 XA9–1499–000CN Used to secure metal to metal Screw, tapping M3X6 XA9–1503–000CN Screw M3X8 XA9–1686–000CN Screw P-M3X8 [...]

Service approach Device repair norma lly begins by using the device internal diagnostics and the following two-step process: 1. Isolate the p roblem to the major sys tem (for example , the network or server, or the d evice). 2. Troubleshoot the proble m by using the procedures in chapter 6. After you locate a faulty part, the device can usually be [...]

Parts removal order Use the following diagram to determine which parts must be removed before removing other parts. Back cover Left side cover Right side cover Fuser I/O cover T op, right cover T op cover Laser/scanner assembly Front, right cover Control panel Fan, right side ECU High-voltage power supply Paper feed guide assembly Main motor Main g[...]

Covers Not all covers have to be remo ved to get to various FR Us. See Part s removal order on page 68 if you are unsure about w hich covers must be removed. Right-side cover 1. Slide the right-side cover toward th e back of the devi ce to disengage it from the front, right cover and the right-side handl e. Figure 5-2 Removing the ri ght-side cover[...]

Left-side cover 1. Remove two screws (callout 1). 1 Figure 5-3 Removi ng the left-side cover (1 of 2) 2. Open the rear ou tput bin door. 70 Chapter 5 Removal a nd replacement ENWW[...]

3. Release on e tab (callout 2) at the back of the device by pressing the tab throu gh a hole in the chassis toward the rear of the de vice, and then rotate the cover away from the de vice at the back of the device. 2 Figure 5-4 Removing the left-side cover (2 of 2) 4. Lift the cover up slightly, slide it toward the front of the device to clear tab[...]

Back cover 1. Open the rear outpu t bin door all the way, press the door down to diseng age two door-stops (callout 1), and then remove two screws (callout 2). 2 1 Figure 5-5 Removing the back cover 2. Lift the bottom of the cover first to disengage the alignm ent tabs at the top of the back cover, and then lift the cover away from the device. I/O [...]

2. Rotate the I/O cover to clear tabs at the right side of the cover. Figure 5-6 Removing the I/O cover 3. Lift the cover off of the device. Top, right cover 1. Remove the f ollowing componen ts: ● Right-side cover (see Right-side cover on page 69 ) ● Back cover (see Back cover on page 72 ) ● I/O cover (see I/O cover on page 72 ) ENWW Covers [...]

2. Remove one screw (callo ut 1) on the right side at the back of the device. 1 Figure 5-7 Removi ng the top, right cover 3. Slide the cover to the rear, and then lift the cover off of the device. Top cover 1. Remove the followin g components: ● Right-side cover (see Right-side cover on page 69 ) ● Left-side cover (see Left-side cover on page 7[...]

3. Remove four screws (c allout 1). 1 2 Figure 5-8 Removing the top cover 4. Lift the cover off of the device. Front, right cover 1. Remove the f ollowing componen ts: ● Right-side cover (see Right-side cover on page 69 ) ● Formatter cover (see Formatter on page 80 ) ENWW Covers 75[...]

2. Remove two screws (callout 1). 1 Figure 5-9 Removing the front, right cover ( 1 of 2) 76 Chapter 5 Removal a nd replacement ENWW[...]

3. Rotate the cover to clear two tabs (cal lout 2) at th e front of the device . 2 Figure 5-10 Removing the front, right cover (2 of 2) 4. Rotate the cover away from the device. ENWW Covers 77[...]

Control panel 1. Remove the followin g components: ● Right-side cover (see Right-side cover on page 69 ) ● Top, right cover (see Top, right cover on page 73 ) ● Front, right cover (see Front, right cover on page 75 ) 2. Remove the gr ounding wire o ver the fan asse mbly (callout 1), disconnect one cable (callout 2) on the format ter, and then[...]

5 4 Figure 5 -12 Reinstalling the control panel ENWW Control panel 79[...]

Formatter 1. Remove the right-side cover. See Right-side cover on page 69 . 2. Open the formatter cover, and then lift the cover off of the hinges (callout 1) at the back of the cover. 1 Figure 5-13 Removing the formatter (1 of 3) 80 Chapter 5 Removal a nd replacement ENWW[...]

3. Disconnect th ree cables (callout 2), and then remove six sc rews (callout 3). 2 3 Figure 5-14 Removing the fo rmatter (2 of 3) ENWW Formatt er 81[...]

4. Pull the left side of the formatter out slightly, an d then slide it towa rd the front of the device. Figure 5-15 Removing the formatter (3 of 3) 82 Chapter 5 Removal a nd replacement ENWW[...]

Fuser 1. Remove the f ollowing componen ts: ● Back cover (see Back cover on page 72 ) ● I/O cover (see I/O cover on page 72 ) 2. Remove the duplexer in let guide by releasing two ta bs (callout 1) on the guide, and then slidin g the guide toward the back of the device. 1 Figure 5-16 Removing the fuser (1 of 3) Reinstallation tip Make sure that [...]

3. Disconnect two cable s at the right, inside, of the d e vice (callout 2), and then disconnect the fuser power cable at th e left side of the de vice (callout 3). 3 2 Figure 5-17 Removing the fuse r (2 of 3) 84 Chapter 5 Removal a nd replacement ENWW[...]

4. Remove thr ee self-tappi ng screws (callout 4) and on e grounding screw (callou t 5). 4 5 Figure 5-18 Removing the fuser (3 of 3) 5. Tilt the fuser slightly toward the back of the device, and then slide the fuse r out of the back of the device. ENWW Fuser 85[...]

Laser/scanner 1. Remove all covers (see Covers on page 69 ). 2. Release one tab (ca llout 1) on the air duct, and then lift the air d uct out of the device. 1 Figure 5-19 Remo ving the laser/scanner (1 o f 2) 86 Chapter 5 Removal a nd replacement ENWW[...]

3. Disconnect two cables (callout 2) and then remove four screws (callout 3). Figure 5-20 Removing the laser/scanner (2 of 2) 4. Lift the laser/scann er out of the device. ENWW Laser/scanner 87[...]

Engine control unit (ECU) 1. Remove the followin g components: ● All covers (see Covers on page 69 ) ● Control panel (see Control panel on page 78 ) ● Formatter (see Formatter on page 80 ) 2. Remove the two screws (ca llout 1) on the fan assembly, disconnect the fan cabl e from the ECU, and then remove the fan assemb ly. 1 Figure 5-21 Removin[...]

3. Disconnect 10 cables (ca llout 2) from the ECU, and then disconnect and un route the cartridge- door switch and wire s (callout 3). 3 2 Figure 5-22 Removing the ECU (2 of 8) NOTE For more information abo ut the ECU connectors, see Figure 6-9 ECU wiring on page 195 . ENWW Engine control unit (ECU) 89[...]

4. Remove two screws (callout 4) to remove the I/O plate. 4 Figure 5-23 Removing the ECU (3 of 8) 90 Chapter 5 Removal a nd replacement ENWW[...]

5. Disconnect and unro ute two cables (callout 5) and the fuser power cable (cal lout 6) at the rear of the device . 5 6 Figure 5-24 Removing the ECU (4 of 8) ENWW Engine control unit (ECU) 91[...]

6. Disconnect the laser/sca nner cable (callout 7). 7 Figure 5-25 Removing the ECU (5 of 8) 92 Chapter 5 Removal a nd replacement ENWW[...]

7. Remove seven screws (callout 8) from the ECU pa n, and remove the grounding screw (callout 9). 8 9 Figure 5-26 Removing the ECU (6 of 8) ENWW Engine control unit (ECU) 93[...]

8. Rotate the top of the ECU pan aw ay from the de vice, and then disconnect one flat, fle xible cable (callout 10) f rom the laser/sc anner assembly. 10 Figure 5-27 Removing the ECU (7 of 8) 94 Chapter 5 Removal a nd replacement ENWW[...]

9. Disconnect t he flat cable at the bottom of th e ECU (callout 11 ), and then pull the ECU away from the device . 11 Figure 5-28 Removing the ECU (8 of 8) NOTE The ECU and the ECU pan together are a sing le field-replaceable unit (FRU). You do not have to separate th e ECU and the ECU pan. Tip Make sure that the po wer switch rod at bott om, righ[...]

Access plate 1. Remove the followin g components: ● Back cov er (see Back cover on page 72 ) ● I/O cover (see I/O cover on page 72 ) ● Duplexer inlet guide (see Figure 5- 16 Removing the fuser (1 of 3) on page 83 ) 2. At the front of the device, push the green button on the top, right front of the tra y 2 opening to release the access plate. [...]

High-voltage power supply 1. Remove the f ollowing componen ts: ● All covers (see Covers on page 69 ) ● Formatter (see Formatter on pag e 80 ) ● ECU (see Engine contr ol unit (ECU) on page 88 ) ● Access plate (see Access plate on page 96 ). 2. At the right side of the de vice, remove one gr oun ding screw from inside the slot (callout 1). 1[...]

3. At the left side of the devi ce, disconnect one gro unding clip (callout 2), th read the clip through the hole in the device chass is, and then remov e two screws (c allout 3). 3 2 Figure 5-32 Re moving the power supp ly (2 of 5) Reinstallation tip Remembe r how the cable is threaded and connected to the device. 4. Carefully tip the devic e so t[...]

5. At the bottom o f the device, remove th e two screws (callou t 4) that secure th e oblique-roller assembly to the devi ce, and then lift the assembly from the device. 4 Figure 5-33 Re moving the power supply (3 of 5) ENWW High-volt age power supply 99[...]

6. Remove two screws (callout 5) from the ribbon -cable protector (callout 6) and then lift the protector out of the device. 5 6 7 Figure 5-34 Re moving the power supp ly (4 of 5) 7. Remove the remaining three screws (ca llout 7) from the power-supply pan. 100 Chapter 5 Removal and repl acement ENWW[...]

8. With the device upside down and with the rear of the device facing you, lift the edge of the power- supply pan farthest from you u p slightly, slide it to the right, lift the e dge at the left, unroute the cables, and then disconnect two cables (callo ut 8). 8 Figure 5-35 Re moving the power supply (5 of 5) ENWW High-voltage powe r supply 101[...]

9. As you remove the power supply, n ote the location of the non-captive groundi ng spring (callout 9). You might need to reinstall the spring before reinstall ing the power supply. 9 Figure 5-36 Grounding-spring locations Reinstallation tip To reinstall the obliq ue-roller assembly, s lide the tab (callout 10 ) in first and then insert the oth er [...]

11 10 Figure 5 -37 Reinstalling the oblique-roller assembly NOTE The power supply and the power-su pply pan together are a single FRU. You do not ha ve to separate the po wer supply and the power-supply pan. ENWW High-voltage powe r supply 103[...]

Paper feed guide assembly 1. Remove the followin g components: ● All covers (see Covers on page 69 ) ● Formatter (see Formatter on page 80 ) ● ECU (see Engine control unit (ECU) on page 88 ) ● Access plate (see Access plate on page 96 ). ● Fuser (see Fuser o n page 83 ) ● High-voltage po wer supply (see High-voltage po wer supply on pag[...]

Reinstallation tip Upon rein stallation, make sure that the loosened grou nding wire is out of the way. ENWW Paper feed guide assembly 105[...]

Main motor 1. Remove the followin g components: ● All covers (see Covers on page 69 ) ● Formatter (see Formatter on page 80 ) ● ECU (see Engine control unit (ECU) on page 88 ) ● Access plate (see Access plate on page 96 ). ● Fuser (see Fuser o n page 83 ) ● High-voltage po wer supply (see High-voltage po wer supply on page 97 ) ● Pape[...]

4. Remove three screws fro m the motor (ca llout 2), and then un route the wire. 2 Figure 5-40 Removing the main motor (2 of 2) NOTE Do not attempt to disconnect the wire at the main m otor. The wire is permanently connected to the main motor. ENWW Main motor 107[...]

Gear assembly 1. Remove the followin g components: ● All covers (see Covers on page 69 ) ● Formatter (see Formatter on page 80 ) ● ECU (see Engine control unit (ECU) on page 88 ) ● High-voltage po wer supply (see High-voltage po wer supply on page 97 ) 2. Remove the two switch lin k assembly screws (callout 1), slide th e assembly toward th[...]

4. Remove four screws (callout 3) from the g ear-assembly plate. 3 Figure 5-42 Re moving the gear assembly (3 of 3) 5. Pull the gear assembly straight away from the device. NOTE The spring (callou t 4 in Figure 5- 43 Reinstalling the gear assembly on page 110 ) is not attached to the gear-assembly plate or to the la rge gear. As a result, the sprin[...]

Reinstallation notes for the gear assembly Reinstallation tip Close the cartridge doo r and press the large gear against the device chassis before you start to reinstall the gear assembly. Reinstallation tip The spring (ca llout 4) has a "locating pin" that sh ould be inserted into the small hole in the gear-assembly plate before reinstal[...]

Tray 1 solenoid 1. Remove the f ollowing componen ts: ● Control panel (se e Control pane l on page 78 ) ● Fan assembly (see Figure 5- 21 Removing the ECU (1 of 8) on page 88 ) 2. Remove one screw (callou t 1), and then disconnect and unroute the solenoid cable (callout 2) from the ECU. 1 2 Figure 5-44 Removing the tray 1 solenoid 3. Lift the so[...]

Tray 2 solenoid 1. Remove the followin g components: ● All covers (see Covers on page 69 ) ● Formatter (see Formatter on page 80 ) ● ECU (see Engine control unit (ECU) on page 88 ) ● High-voltage po wer supply (see High-voltage po wer supply on page 97 ) ● Gear assembly (see Gear assembly on page 108 ) 2. Remove one screw (callout 1). 1 F[...]

E-label reader (memory tag) 1. Remove all covers (see Covers on page 69 ). 2. Disconnect one cable (callout 1), a nd then thread the cable through the hole in the devi ce chassis. 1 Figure 5-46 Removing the e-label reader (1 of 2) ENWW E-label reader (memory tag) 113[...]

3. Remove one screw (callout 2). 2 Figure 5-47 Removing the e-label reader (2 of 2) 4. Lift the e-label reade r out of the device. Reinstallation tip Insert the tab at the front of the reader into the metal s lot first. 114 Chapter 5 Removal and repl acement ENWW[...]

Face-down-roller shaft 1. Remove the f ollowing componen ts: ● Left-side cover (see Left-side cover on page 70 ) ● Back cover (see Back cover on page 72 ) ● Top cover (see Top cover on page 74 ) 2. Rotate the bu shings (callout 1) at bo th ends of the face -down-rolle r shaft so that they p oint in a horizontal direction. 1 Figure 5-48 Removi[...]

3. Lift the end at the righ t side of the device, and then slide the shaft toward the right side to clear the hole on the left side of the device chassis. Figure 5-49 Removi ng the face-down-roller shaft (2 o f 2) 116 Chapter 5 Removal and replacement ENWW[...]

Cartridge door 1. Remove the left-side cover (see Left- side cover on page 70 ). 2. With the cartridge door closed, unhook the spring (c allout 1) at the device chassis, and then remove one screw (callout 2). 1 2 Figure 5-50 Removing the cartridge door (1 of 3) ENWW Cartridge door 117[...]

3. Open the cartridg e door, and then use a fla tblad e screwdriver to release the cartridge-door arm (callout 3) at the right side of the cartri dge door. 3 Figure 5-51 R emoving the cartridge d oor (2 of 3) 118 Chapter 5 Removal and repl acement ENWW[...]

4. Slide the cartridge door to the left, off of the hi nges, and then p ull the door away from the device . Figure 5-52 Removing the cartridge door (3 of 3) ENWW Cartridge door 119[...]

Transfer roller 1. Open the cartri dge door. 2. Release the left en d of the transfer ro ller by using needle-no se pliers or a small flatblade screwd river to pinch two ta bs at the left end of the transfer rolle r. Figure 5-53 Remo ving the transfer roller 3. Use the needle-nose pliers or flatblade screwd riv er in the same manner to releas e the[...]

Registration assembly 1. Remove the left-side cover (see Left- side cover on page 70 ). 2. Unhook the clasp on the registration assembly gear (callout 1), and then slide the ge ar off of the shaft. 1 Figure 5-54 Removing the registration ass embly (1 of 3) ENWW Registration assembl y 121[...]

3. Remove two screws (callout 2) fr om the registration-assembly cover, and then lift the cover out of the device. 2 Figure 5-55 Re moving the regis tration assembly (2 of 3) 122 Chapter 5 Removal and repl acement ENWW[...]

4. Remove four screws (c allout 3). 3 Figure 5-56 Removing the registration ass embly (3 of 3) 5. Lift the registrati on assembly out of the device, gear-end first. ENWW Registration assembl y 123[...]

Tray 1 pickup roller 1. Spread the pickup-roller lo cks (callout 1) on each side of the tr ay 1 pickup roller to release the roller. 1 Figure 5-57 Removi ng the tray 1 pickup roller 2. Rotate the top of the roller off of the shaf t, and then l ift the roller out of the device. 124 Chapter 5 Removal and repl acement ENWW[...]

Tray 2 pickup roller NOTE Also follow these instructions to remove any optional-tray pickup rollers. 1. Tip the device over o n its rear side, with the bottom of the device facing you . 2. Rotate the bushing s (callout 1) on each side of th e roller downward. 1 Figure 5-58 Removing the tray 2 pickup roller (1 of 2) 3. Remove the left-side bu shing [...]

5. Slide the roller and shaft toward the right, and then lift the roller and shaft together out of the device. Figure 5-59 Re moving the tray 2 picku p roller (2 of 2) 126 Chapter 5 Removal and replacement ENWW[...]

Separation pad NOTE To replace a separa tion pad, replace the entire separation-pad assembly. NOTE Also follow these instructions to remove any optional-tray separa tion pads. 1. Pull the tray out of the devi ce. 2. Remove two screws (callout 1) fr om the separation-pa d assembly. 1 Figure 5-60 Removing the separation pad 3. Lift the assembly out o[...]

128 Chapter 5 Removal and replacement ENWW[...]

6 Troubleshooting Chapter contents ● Troubleshooting process ● Control-panel messages ● Clear jams ● Interface troublesh ooting ● Service mode function s ● Troubleshooting tools ● Upgrade the firmware ● Troubleshoot ge neral printing problems ● Troubleshoot media handli ng problems ● Troubleshoot print-quality probl ems ● Diag[...]

Troubleshooting process Basic troubleshooting 1 Power on Is the device on and does a readable message appear? Follow the power-on troubleshooting checks following this table. After the control-panel display is functional, go to step 2. Yes No 2 Control-panel messages Does Ready appear on the control-panel display? If an error message appears, se e [...]

Control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the device. Message type Descr iption Status messages Status messages reflect the current state of the device. They inform you of normal device operation and require no interaction to clear them. They change as the sta[...]

Control panel mes sage Description Recommend ed action 10.XX.YY SUPPLY MEMORY ERROR For help press The device cannot read or write to the print- cartridge memory tag, or the memory tag is missing. 1. Open the cartridge door. 2. Remove the print cartridge, and then reinstall it. 3. Close the cartridge door. 4. Turn the device off and then on. 5. Ver[...]

Control panel message Description Recommended action 4. Verify that solenoid SL1 is firmly seated in ECU connector J508. Verify that SL1 is being energized by removing the cover and observing the solenoid during a feed operation. 5. Open and close the cartridge door to clear the error me ssage. 13.05.00 JAM INSIDE TOP COVER Paper failed to reach th[...]

Control panel mes sage Description Recommend ed action 3. Remove all media found. 4. Lift the metal flap, and then remove any media remaining. 5. Reinstall the print cartridge, and then close the cartridge door. 6. To exit, press 13.XX.YY JAM IN TRAY 2 A page is jammed in tray 2. 1. Verify that the type and quality of the media that you are using m[...]

Control panel message Description Recommended action 5. Reinstall the duplexer. 6. Open and close the cartridge door to clear the error me ssage. 13.XX.YY JAM INSIDE REAR DOOR alternates with Clear jam then press A jam has occurred in the duplex reversing area. 1. Press to see step-by-step information. 2. Open the rear door, and then remove all med[...]

Control panel mes sage Description Recommend ed action 22-EIO X BUFFER OVERFLOW alternates with To continue press For devices with an EIO device only. The device EIO card in slot X has overflowed its I/O buf fer during a b usy state. 1. Press to continue printing. NOTE Data will be lost. 2. If the message persists, contact HP Support. 22-EMBEDDED I[...]

Control panel message Description Recommended action 40 EMBEDDED I/O BAD TRAN SMISSION alternates with To continue press The connection with the HP Jetdirect embedded print server has broken. 1. Press to continue printing. NOTE Data will be lost. 2. If the message persists, contact HP Support. 41.3 UNEXPECTED SIZE IN TRAY alternates with LOAD TRAY [...]

Control panel mes sage Description Recommend ed action back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance . 6. If the message persists, contact HP Support. 50.1 FUSER ERROR AC p ower is not being provided to the fuser assem[...]

Control panel message Description Recommended action 54.XX ERROR A device command error has occurred. 1. Turn the device off and then on. 2. If the message persists, contact HP support. 55.XX.YY DC CONTROLLER ERROR alternates with To continue turn off then on The engine is not communicating with the format ter. 1. Turn the device off and then on. 2[...]

Control panel mes sage Description Recommend ed action 64 ERRO R For help press alternates with To continue tu rn off then on A scan buffer error ha s occurred. 1. Turn the device off and then on. 2. If the message persists, replace the formatter. 68.X PERMANENT STORAGE FULL alternates with To continue press A non-volatile storage device is full. P[...]

Control panel message Description Recommended action has the most current printer dr ivers, or use a generic printer drive r. 5. If the error occurs when the device is first turned on, turn off the device, disconnect the LAN cable, a nd then turn on the device. This process will determine if errors occur from the network connection. If errors do no[...]

Control panel mes sage Description Recommend ed action alternates with To continue press The job is cancelled and no pages are printed. Cleaning... The device is proces sing the cleaning pag e. No action necessary. CLOSE TOP COVER Door switch SW501 is signalling that the cartridge door is open. If the cartridge door is open, the main motor will not[...]

Control panel message Description Recommended action mechanism swings outward, away from the chassis. When the cartridge is inserted into the device, the mechanism closes toward the chassis. Install supply alternates with For status press The print cartridge is missing. Install the missing car tridge. For more information, see Change the print cart[...]

Control panel mes sage Description Recommend ed action MANUALLY FEED <TYPE> <SIZE> alternates with To use another tray press No media is in tray 1, and a print job requires a specific type and size that is available in another tray. Press to print from another tr ay. See Load input trays on page 19 for more informa tion. or Press for he[...]

Control panel message Description Recommended action RAM DISK FILE OPERATION FAILED alternates with Ready To clear press The device received a PJL fi le system command that attempted to perform a n illogical operation (for example, to download a file to a non-existent directory). Printing can continue. To remove this message from the displa y, pres[...]

Control panel mes sage Description Recommend ed action See Load input trays on page 19 for more information. TRAY XX EMPTY <TYPE> <SIZE> alternates with Ready The tray is empty, but the current print job does not require this tray. Fill the tray. The message indicates the type and size of media for which the tray is currently configured[...]

Control panel message Description Recommended action To clear press If the message reappears, a pr oblem might exist in the software program. USB STORAGE FILE SYSTEM IS F ULL alternates with Ready To clear press The device received a PJL fi le system command that attempted to store something on the file system but was unsuccessful because the file [...]

Clear jams Occasionally, media can become jammed during a print job. The following are some of the causes: ● Trays are loaded incorrectly or overfi lled. ● Tray 2 or tray 3 is re mo ved during a print job. ● The cartridge door is opened during a print job. ● The media that is bei ng used does not meet HP specif ications. ● The media that [...]

Cause Solution The device supply items have reached the end of their useful life. Check the device control panel for messages that prompt you to replace supplies, or print a supplies status page to veri fy the remaining life of the supplies. The print media was not stored correctly. Replace the print medi a. The media should be stored in its origin[...]

Jam detection The following illustr ation shows the paper de tection sensors in th e device that deter mine when a jam has occurred. PS502 PS4 PS903 PS901 SR2 1 2 3 4 5 Figure 6-1 Jam-dete ction sensors 1 Output-bin-full sensor (PS4) 2 Deliver y sensor (SR2) 3 Top-of-page sensor (PS901) 4 Paper-width sensor (PS903 ) 5 Duplex sensor (PS502) The devi[...]

Jam type Description Residual jam The device determines that a resi dua l paper jam has occurr ed if any of the follow ing sensors detects paper when starting the initialization at power-up or when a door is closed. ● Top of page sensor (PS901) ● Delivery sensor (SR2) ● Paper width sensor (PS903) ● Duplex sensor (PS502) Delivery delay jam T[...]

2. If the edge of the paper is visible in the feed ar ea, slowly pull the paper down and out of the device. If the paper is no t visible, l ook in the cartridge-door area. NOTE Do not force the pape r if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if app licable) or through the cartridge-door ar[...]

Clear jams from the print-cartridge area 1. Open the cartridge d oor and remove the print cartridge. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 2. Slowly pull the media out of the device. Be careful to not t ear the media. CAUTION Avoid spill ing loose toner. Use a dry, lint-fr ee cloth,[...]

Clear jams from the output-bin areas NOTE If media is jammed in th e top output area, but most of the media is still inside the device, it is best to remove it through the rear door. 1. Open the rear doo r. (The rear output bin might be hard to open. If necessary, pu ll hard to open it.) Let the rear door drop completely open. 2. Grasp both sides o[...]

3. Close the rear door. (The clips automatically return to their o riginal positions when the rear d oor is closed.) 4. Open and close the cartridge door to clear the j am message. If a jam message pe rsists, there is still media in the device. L ook for media in other locations. Clear jams from the optional du plexer 1. Remove tray 2 from the devi[...]

3. Reach in and p ull out the jammed paper. 4. Push the bottom of the duplex access plate back up until it clicks into place on both sides (both sides need to be engaged). 5. Reinstall t ray 2. 6. Open and close the ca rtridge door to clea r the jam message. 156 Chapter 6 Troubleshootin g ENWW[...]

Interface troubleshooting The following sectio ns provide instru ctions for interface troub leshooting. Communications checks NOTE Communication problems are normally the customer's responsibility. Time spent attempting to resolve these problems might n ot be covered by th e Hewlett-Pa ckard product warranty. Refer the customer to the ne twork[...]

Jetdirect page 1 2 3 4 Figure 6-2 Jetdirect pa ge 1 HP Jetdirect Configuration If the EIO Jetdirect card is installed co rrectly and the device completes its internal diagnostics, the I/O CARD REA DY status message prints. If communication is lost, an I/O NOT READY st atus message prints, followed by a two-digit error code. See the H P Jetdirect Ne[...]

3. Print a configurati on page to verify that the I/O card is read y (see Use information pages on page 38 ). An HP Jetdirect co nfiguration page also will print. 4. On the HP Jetdirec t configuration pa ge, confirm the following settings: ● Under HP Je tdirect Configura tion, the status us “I/O Card Ready”. ● The status is “Ready”. ●[...]

Service mode functions Cold reset A cold reset unlocks menus that ha ve been previously lo cked and sets all cont rol panel menu items (including EIO settings) back to the factory defaults. However, it does not clear the values in the SERVICE menu (such as the serial nu mber and page counts). NOTE Before performing a cold reset, print a menu map an[...]

Hard-disk initialization CAUTION A hard-disk initialization erases a nd reformats the device hard disk. Perform a hard- disk initialization only if an error code on the co ntrol panel indicates an EIO disk error. Always try initializing the hard disk before replacing it. NOTE Before performing a hard-disk initia lizatio n, print a menu map and a co[...]

Use the PIN code 10 300506 for the HP LaserJet P3005 Se ries printer. 1. Press Menu . Use the button or the button to scroll to SERVICE , and then press . 2. Press the button or the button until the first dig it of the PIN code appears. Press to save that digit. Repeat this selection procedure until yo u have typed the entire e ight-digit PIN code.[...]

Convert the service ID to an actual date You can use the device service ID number to determ ine whether the de vice is still under warran ty. Use the following procedure to convert the service ID into the installation date. 1. Add 1990 to YY to determine the actual year that the device was instal led. 2. Divide DDD by 30 and add 1 to the remainder.[...]

Troubleshooting tools Control-panel menus Press Menu to open the control-pane l menus. Use the button or the button to scroll thro ugh the menus that appe ar. Press to select the appro priate option. The high-level menus appe ar in the following order: Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDL ING CONFIGURE DEVI CE DIAGNOSTICS SER[...]

Item Values Explanation PAPER PATH TEST ● PRINT TEST PAGE ● SOURCE ● DUPLEX ● COPIES No values available Generate a test page, which is useful for testing the paper- handling features of the device. ● PRINT TEST PAGE Press the to start the paper-pa th test using the source (tray), destination (output bin), duplex, a nd number of copies se[...]

1 Figure 6-3 Locating the engine-test-p age switch The test page sh ould have a series of horizontal lines . The test page prints from th e last tray that the device used to pri nt, unless the device has been turn ed off and then turned on again si nce the most recent print job. If the devi ce has been turned off and then on again since the most re[...]

Image defect ruler Use a ruler to measure occurrences of repetitive image defects to h elp solve image quality problems. Place the ruler next to the first occurrence of the defect on the page. Find the d istance between identical defects and use the figure below to identify the compone nt that is causing the defect. NOTE When printing this defect r[...]

Upgrade the firmware The device has remote firmware update (RFU) capab ility. Use the information in this sectio n to upgrade the device firmware. The overall proce ss involves the following steps: 1. Determine the current level of firmwa re that is installed on the device. 2. Go to the HP Web site and find out whether a firmwa re update is availab[...]

NOTE If the file name or p ath includes a space, enclose the file name or path in quotation marks. For example, type put “C:MY DOCUMENTSLJP3005FW.RFU” The following seri es of messages appears in the command window: 200 PORT comman d successful 150 Opening BINARY mode d ata connection 226 Ready 226 Processing Job 226 Transfer comple te Then,[...]

5. If the name of the .RFU file is not listed in the All Available Images box, click Browse in the Upload Ne w Firmware Image d ialog box and navi gate to the loca tion of th e .RFU file that you downloaded from the Web. If the filename is listed, select it. 6. Click Upload to move the .RFU file from the computer hard drive to the HP Web Jetadmin s[...]

Upgrade the HP Jet direct firmware The HP Jetdirect network interface in the device has firmware that can be upgraded separa tely from the device firmware. This pr ocedure require s that you install HP Web Je tadmin Version 7.0 or la ter on the computer. Complete the following steps to upda te the HP Jetdirect firmware by using HP Web Jetadmin. 1. [...]

Troubleshoot general printing problems The device selects media from t he wrong tray. Cause Solution The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found on the Page Setup menu within the pr ogram. Remove any media in other trays to make the device select from the correct tray.[...]

Print job is extremely slow. Cause Solution You are printing a PDF or PostScript (PS) file bu t are using a PCL printer driver. Try using the PS printer driver rather than the PCL printer driver. (You can usually do this from a so ftware program.) In the printer driver , Type is is set to card stock, heavy, rough, or bond paper. In the printer driv[...]

The device prints, b ut the text is wrong, garb led, or incomplete. Cause Solution The device is on a network or sharing d evice and is not receiving a clear signal. Disconnect the device from the network and use a parallel or USB cable to attach it directly to a computer. Print a job that you know works. The wrong driver was se lected in the softw[...]

Troubleshoot media handling problems If media is feeding incorrectly, use the information in this sectio n to identify and resolve the problem. Multiple pages feed Table 6-3 Cause s for multiple pages feeding Cause Solution Too much media (particularl y envelopes) is loaded in tray 1. Remove so me of the media and resend the print job. The separati[...]

Cause Solution The tray feed roller and separation rolle r are worn irregularly. Replace the affected roller. The registration assembly is defective. Replace the registration assembly (see Registra tion assembly on page 121 ). Media is loaded incor rectly. Verify that th e media is loaded correctly and that all adjustments have been made. Verify th[...]

Troubleshoot print-quality problems This section helps you define print-quality problems and what to do to corre ct them. Often print-quality problems can be ha ndled easily by making sure that t he device is correctly main tained, using print media that meets HP specifications, o r running a cleaning page. Print-quality checklist General print-qua[...]

Image-defect examples Use the examples in this image-defect table to determine which prin t-quality problem you are experiencing, and the n see the corresponding refere nce pages to troub leshoot the problem. These examples iden tify the most common print-quality problems. NOTE The examples below dep ict letter-size paper that h as passed th rough [...]

See Curl or wave on page 185 See Wrinkles or creases on page 186 See Vertical white lines on page 186 A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b See Tire tracks on page 187 See White spots on black on page 187 See Scattered lines on page 188 . See Blurred print on page 188 . See Ra ndom image repetition on page 189 (dark) See Rando[...]

Light print (entire page) 1. Make sure that the print ca rtridge is fully installed. 2. Make sure that the Eco noMode setting is turned off at the control pane l and in the printer driver. 3. Open the CONFIGURE DEVICE menu at the device control panel. Open the PRINT QUALITY submenu and i ncrease the TONER DENSI TY setting. See the user guide. 4. Tr[...]

Dropouts 1. Make sure that the en vironmental spec ifications for the device are being met. (See Operating environment on page 246 .) 2. If the paper i s rough, and the to ner easily rubs o ff, open the CONFIGURE DEVICE menu at the device control panel. Open the PRINT QU ALITY submenu, select FUSER MODES , and then sele ct the paper type that you a[...]

Gray background 1. Do not use medi a that has already been run th rough the device. 2. Try using a different typ e of media. 3. Print a few more p ages to see if the problem corrects itself. 4. Turn over the stack o f media in the tray. Also, try rotating the sta ck 180°. 5. Open the CONFIGURE DEVICE menu at the device control panel. On the PRINT [...]

Loose toner Loose toner, in this cont ext, is defined as toner that can be rub bed off the page. 1. If paper is heavy or rough, open the CONFIGURE DEVICE menu at the de vice control panel. On the PRINT QUALITY submenu, select FUSER MODES , and the n select the paper type that you are using. Change the setting to HIGH 1 or HIG H 2 , which helps the [...]

Repeating image Dear Mr. Abhjerhjk, The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn. Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj hwlsdknls nwljs nlnscl nijhsn clsncij hn. Iosi fsjs jlkh andjna this is a hn. jns fir stie a dj[...]

Page skew 1. Print a few more pa ges to see if the problem corre cts itself. 2. Verify that there are no torn piec es of media inside the device. 3. Make sure that media is loaded correctly and that all adju stments have been made. (See the u ser guide.) Make sure that the g uides in the tray are not too tight or too loose against th e stack. 4. Tu[...]

Wrinkles or creases 1. Print a few more p ages to see if the problem corrects itself. 2. Make sure that the en vironmental specific ations for the device are b eing met. (See Operating environme nt on page 246 .) 3. Turn over the stack o f media in the tray. Also, try rotating the sta ck 180°. 4. Make sure that media i s loaded correctly and all a[...]

Tire tracks A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b This defect ty pically occurs when the pr int cartridg e ha s far exceeded its rated life. Fo r example, if you are printing a very la rge quantity of pages with very little to ner coverage. 1. Perform a half self-test functional check. If th e drum is damaged, replace the prin[...]

Scattered lines 1. Make sure that the type and quality of the medi a that you a re using meet HP specifications. (See Media specifications on page 13 .) 2. Make sure that the en vironmental specific ations for the device are b eing met. (See Operating environme nt on page 246 .) 3. Turn over the stack o f media in the tray. Also, try rotating the s[...]

Random image repetition If an image that appears at the top of the page (in solid black) repeats farther down the p age (in a gray field), the toner mig ht not have been completely erased from the last job. (The repeated image might be lighter or darker than the field it appears in.) ● Change the tone (darkn ess) of the field that the repeated im[...]

Diagrams Device component locations Diagrams are provided belo w detailing the loca tions of various device components. Main assemblies 6 4 1 2 3 5 Figure 6-4 Main assemblies 1 Fuser assembly 2 Engine controller unit (ECU) assembly 3 Drive assem bly 4 Control-panel assembly 5 Pickup assembly 6 Cassette (tray 2) 190 Chapter 6 Troubleshootin g ENWW[...]

Main parts Figure 6 -5 Main parts 1 Fuser film 2 Pressure roller 3 Transfer charging roller 4 Tray 1 pick-up roller 5 Tray 1 separation pad 6 Tray 2 separation pad 7 Tray 2 pickup roller 8 Memory tag contact ENWW Diagrams 191[...]

Sensors and switches 1 3 2 45 6 10 9 8 7 Figure 6-6 Sensors and switch es 1 Deliver y sensor (SR2) 2 Output-bin-full sensor (PS4) 3 Face-up cover sensor (PS1) 4 Power switch (SW101) on ECU PCA 5 Door switch (SW501) 6 Engine-test-print button (SW401) on test p rint switch PCA 7 Tray 1 media-present sensor (PS902) on tray 1 sensor PCA 8 Media-width s[...]

Motors, fans, and solenoids Figure 6 -7 Motors, fans , and solenoids 1 Fuser moto r (M2) 2 Main motor (M1) 3 Tray 1 pickup solenoid (SL1) 4 Main fan (FM1) 5 Tray 2 pickup solenoid (SL2) 6 Sub fan (FM2) ENWW Diagrams 193[...]

PCAs 1 2 3 4 5 Figure 6-8 PCAs 1 ECU 2 Tray 1 sensor PCA (PS902) 3 Paper-width sensor PCA ( PS903) 4 Top-of-page sensor PCA (PS901) 5 High-voltage PCA Wiring diagrams The following figu res show device w iring and circuitry layout. 194 Chapter 6 Troubleshootin g ENWW[...]

1 2 3 4 5 6 7 8 9 10 11 12 Figure 6 -9 ECU wiring 1 M1, main motor (J407) 2 FM2, sub fan motor (J5 12) 3 Memory tag reader (J510) 4 Laser/scanner mo tor (J402) 5 Thermistors, rear-output-bin sensor, delivery sensor (J405) 6 SL1, tray 1 pickup solenoid (J508) 7 FM1, main fan motor (J509) 8 PS902, tray 1 sensor (J503) 9 PS3, tray 2 paper sensor ( J50[...]

Figure 6-10 Circuit diagram (1 of 2) 196 Chapter 6 Troubleshootin g ENWW[...]

Figure 6 -11 Circuit diagram (2 of 2) ENWW Diagrams 197[...]

198 Chapter 6 Troubleshootin g ENWW[...]

7 Parts and diagrams Chapter contents ● Order parts, accessories, and supplies ● Part numbers ● Covers ● Internal com ponents ● Tray 2 pickup assembly ● Alphabetical parts list ● Numerical parts list ENWW Chapter contents 199[...]

Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories: ● Order directly from HP ● Order through service or support providers ● Order directly through the embedd ed Web server (for printers that are connected to a network) ● Order directly through the HP Easy Printer Care soft ware[...]

Part numbers The following list of accessories wa s current at the time of printing. Ordering informatio n and availability of the accessorie s might change durin g the life of the device . Paper-handling accessories Item Description Part nu mber Optional 500-sheet tray and feeder unit (tray 3) Optional tray to increase paper capacity. Holds Letter[...]

Cables and interfaces Item Description Part number Enhanced I/O (EIO ) cards HP Jetdirect print server multi-protocol EIO network cards: HP Jetdirect 620n Fast Ethernet (10/100Base-TX) print server J7934A HP Jetdirect 625n Gigabit Ethernet (10/100/1000T) print server J7960A HP Jetdirect 635n IPv6/IPsec print server J7961A HP Jetdirect 680n 802.11b [...]

ENWW Part numbers 203[...]

Covers A A B B 1 6 4 3 2 14 15 7 11 12 8 14 10 17 16 9 5 *A05 *A03 *A20 *A20 *A02 *A04 *A01 *A0 8 *A10 *A26 *A26 *A2 8 *A27 *A24 *A25 *A13 *A12 *A1 8 *A21 *A19 *A15 *A23 *A17 *A23 *A16 *A07 *A06 *A09 *A29 *A14 *A11 *A22 1 8 Figure 7-1 Cover s 204 Chapter 7 Parts and diagrams ENWW[...]

Table 7-1 Covers Ref Description Part number Qty 1 C over, DIMM RC2-0602-000 1 2 C over, right lower RC2-0603-000 1 3 Cover, right fron t RL1-1367-000 1 4 C over, right upper RC2-0605-000 1 5 C over, engine controller RC2-0612-000 1 6 Top cover assembly RM1-3720-000 1 7 Le ft cover assembly R M1-3721-000 1 8 M ultipurpose cover assembly RM1-3723-00[...]

Internal components (FM2) (J512) (J510) (J12) (J402) (J23) 36 34 13 30 13 13 13 13 13 31 13 35 32 33 27 19 29 13 2 5 1 38 4 20 13 15 9 7 11 28 13 13 16 21 18 17 22 23 26 25 24 37 10 12 13 13 6 3 14 8 Figure 7-2 Interna l components (1 of 6) 206 Chapter 7 Parts and diagrams ENWW[...]

Table 7-2 Int ernal components (1 of 6) Ref Description Part number Qty 1 A rm, door RC1-4055-000 1 2 G lide, door RC1-4056-000 1 3 D uct, scanner RC1-4128-020 1 4 Saddle, wire WT2-5694-000 1 5 S pring, tension RU5-2407-000 1 6 La ser/scanner assembly RM1-152 1-030 1 7 Link, la ser shutter RC1-4125-000 1 8 S tay, tag holder RC1-4126-000 1 9 H older[...]

Ref Description Part number Qty 35 Stopper, cartridge, left RC2-0707-000 1 36 Spring, tension RU5-2403-0 00 1 37 Spring, torsion RU5-2410-020 1 38 Connector, snap tight, bk VS1-7177-003 1 208 Chapter 7 Parts and diagrams ENWW[...]

ENWW Internal components 209[...]

(M1) (J407) (M2) (J27) 502 503 29 27 23 22 26 28 24 25 501 24 13 9 24 11 3 4 21 1 2 15 20 24 8 6 30 7 32 23 31 17 19 10 16 18 24 14 5 24 24 12 *A17 *A15 *A16 *A06 *A12 *A14 *A13 *A07 *A11 *A09 *A10 *A08 *A04 *A02 *A01 *A03 *A05 Figure 7-3 Interna l components (2 of 6) 210 Chapter 7 Parts and diagrams ENWW[...]

Table 7-3 Int ernal components (2 of 6) Ref Description Part number Qty 1 Le ver, coupling RC1-4115-000 1 2 Cam RC1-4114-000 1 3 Lever, drive rele ase RC1-4116-000 1 4 Link, drive release RC1-4117-000 1 5 F ilm, fuser drive side plate RC2-0649-000 1 6 D uct, cartridge RC2-0590-000 1 7 P endulum assembly RM1-3748-000 1 8 D rive release assemb ly RM1[...]

Ref Description Part number Qty 502 Pin, dowel XD3-2120-122 1 503 Ring, E XD2- 1200-802 1 212 Chapter 7 Parts and diagrams ENWW[...]

ENWW Internal components 213[...]

(J405) (J22) (J18) 19 23 1 10 9 2 8 16 501 5 4 3 18 14 17 20 6 501 501 7 501 26 21 30 27 15 28 22 29 501 25 24 13 12 11 *A19 *A22 *A23 *A20 *A19 *A21 *A06 *A13 *A10 *A10 *A11 *A11 *A12 *A12 *A13 *A13 *A17 *A02 *A13 *A09 *A08 *A15 *A18 *A18 *A14 *A01 *A05 *A03 *A04 *A07 *A25 *A26 *A27 *A16 *A24 Figure 7-4 Interna l components (3 of 6) 214 Chapter 7 [...]

Table 7-4 Int ernal components (3 of 6) Ref Description Part number Qty 1 B ushing, transfer, right RC1-0922-000 1 2 T ransfer roller assembly RM1-1508-000 1 3 P ad, separation, multipurpose tray RC1-0939-000 1 4 G uide, feed RC1-3935-000 1 5 C over, registratio n RC1-3936-020 1 6 A rm, pad RC1-3937-000 1 7 G ear, 12T RU5-0400-000 1 8 E liminator, [...]

5 501 502 501 1 501 3 501 6 7 501 8 501 2 4 *A16 *A14 *A15 *A17 *A13 *A04 *A03 *A05 *A01 *A02 *A09 *A06 *A07 *A12 *A10 *A11 *A08 Figure 7-5 Interna l components (4 of 6) 216 Chapter 7 Parts and diagrams ENWW[...]

Table 7-5 Int ernal components (4 of 6) Ref Description Part number Qty 1 G uide, duplex inlet RC1-4096-000 1 2 Lo wer paper feed assembly RM1-3759-000 1 3 H igh-voltage PCA RM1-3758-000 1 4 Paper feed guide assembly RM1-3760-000 1 5 P late, grounding RC1-4085-000 1 6 O blique roller assembly RM1-1506-000 1 7 T op sensor PCA (PS901) RM1-4040-000 1 [...]

(J50 8 ) (SL1) (J509) (FM1) 501 501 2 3 17 4 12 15 11 14 13 1 8 11 11 11 10 9 8 5 7 6 1 11 16 501 502 501 501 *A04 *A02 *A01 *A03 *A06 *A07 *A05 503 505 504 506 Figure 7-6 Interna l components (5 of 6) 218 Chapter 7 Parts and diagrams ENWW[...]

Table 7-6 Int ernal components (5 of 6) Ref Description Part number Qty 1 Solenoid, tray 1 (SL1) RK2-1490-000 1 2 P ick-up roller gear assembly RM1-3714-000 1 3 r oller stay assembly RM1-1485-00 0 1 4 S pring, torsion RU5-2386-000 1 5 C over, formatter RC2-0627-000 1 6 P late, anti-magnetic RC2-0628-000 1 7 P late, inlet/outlet (non-netw ork models[...]

(J1205) (J408) (J406) (J1205) (SW501) (J504) (SL2) (J13) (PS1) (J25) (J20) (PS4) A A 19 16 21 21 15 21 21 21 10 30 10 13 2 1 17 12 29 5 21 21 21 11 21 5 5 26 27 27 21 14 501 20 22 31 31 28 25 24 23 6 18 4 3 8 7 9 *A02 *A01 *A03 *A07 *A06 *A07 *A06 *A04 *A05 Figure 7-7 Interna l components (6 of 6) 220 Chapter 7 Parts and diagrams ENWW[...]

Table 7-7 Int ernal components (6 of 6) Ref Description Part number Qty 1 S witch, front RC2-0631-000 1 2 H older, switch RC2-0632-000 1 3 Link, switch R C2-0633-000 1 4 H older, switch link RC2-0634-000 1 5 C lip, cable W T2-5678-000 4 6 B ottom plate roller assembly RM1-3727-000 4 7 H older, interlock RC2-0595-000 1 8 M icroswitch (SW501), door R[...]

Tray 2 pickup assembly (PS3) (J9) (J9) (J502) 2 1 3 5 4 *A31 *A12 *A02 *A27 *A01 *A03 *A35 *A07 *A06 *A05 *A24 *A13 *A23 *A28 *A21 *A16 *A25 *A08 *A20 *A04 *A30 *A17 *A18 *A10 *A11 *A09 *A34 *A34 *A32 *A14 *A15 *A26 *A19 *A29 *A22 *A33 Figure 7-8 Tray 2 pickup assembly 222 Chapter 7 Parts and diagrams ENWW[...]

Table 7-8 Tray 2 pickup assembly Ref Description Part number Qty Tray 2 pickup assembly RM1-3762-000 1 1 T ray 2 pickup roller assembly RM1-3763-000 1 2 S ensor-flag assembly RM1-3769-000 1 3 C able, tray 2 sensor RM1-4060-000 1 4 R oller, tray 2 paper pickup RL1-1370-000 1 5 I C, photo interrupter (PS3) WG8-5 624-000 1 ENWW Tray 2 pickup assembly [...]

Alphabetical parts list Table 7- 9 Alphabetical pa rts list Description Part number Table and page Arm, door RC1-4055-000 Internal components (1 of 6) on page 207 Arm, pad RC1-3937-000 Internal components (3 of 6) on page 215 Arm, paper-width sensor RC2-0575-000 Internal components (3 of 6) on page 215 Bottom plate roller assembly RM1-3727-000 Inte[...]

Description Part number Tabl e and page Connector, snap tight, bk VS1-7177- 004 Internal components (6 of 6) on page 221 Control-panel assembly RM 1-3725-000 Covers on page 205 Cover, DIM M RC2-0602- 000 Covers on page 205 Cover, engine controller RC2-0612- 000 Covers on page 205 Cover, formatter RC2-0627-000 Internal components (5 of 6) on page 21[...]

Description Part number Table and page Film, fuser drive side plate RC2-0649-000 Internal components (2 of 6) on page 211 Foot, rubber RA0-1003-000 Internal components (1 o f 6) on page 207 Foot, rubber RA0-1003-000 Internal components (6 o f 6) on page 221 Fuser assembly (110-127V) RM1-3740-000 Internal components (5 of 6) on page 219 Fuser assemb[...]

Description Part number Tabl e and page Guide, air RC2-0648-000 Internal components (2 of 6) on page 211 Guide, cartridge lower, left RC2-0704-000 Internal components (1 of 6) on page 207 Guide, cartridge lower, right RC2-0700-000 Internal components (6 of 6) on page 221 Guide, cartridge upper, left RC2-0703-000 Internal components (1 of 6) on page[...]

Description Part number Table and page Holder, switch link R C2-0634-000 Internal components (6 o f 6) on page 221 Holder, tag RC1-4127-000 Internal components (1 of 6) on page 207 IC, photo interrupter (PS1) WG8-5624-000 Internal compone nts (6 of 6) on page 221 IC, photo interrupter (PS3) WG8-5624-000 Tra y 2 pickup assembly on page 223 Laser/sca[...]

Description Part number Tabl e and page Motor, DC (M1), main RK2-1488-000 Interna l components (2 of 6) on page 211 Motor, DC, stepping (M2), fusing RK2-1489-000 Interna l components (2 of 6) on page 211 Mount, solenoid RC2-0498-000 Internal components (6 of 6) on page 221 Multipurpose cover assembly RM1-3723-000 Covers on page 20 5 Multipurpose pa[...]

Description Part number Table and page Registration assembly RM1-371 5-000 Internal components (3 o f 6) on page 215 Ring, E XD2-1100-402 Internal components (2 o f 6) on page 211 Ring, E XD2-1200-802 Internal components (2 o f 6) on page 211 roller st ay assembly R M1-1485-000 Internal components (5 of 6) on page 219 Roller, face-down RC1-3994-000[...]

Description Part number Tabl e and page Sensor-flag assembly RM1-3 769-000 Tray 2 pickup assembly on page 223 Sheet, static charge RC1-4069-000 Internal components (3 of 6) on page 215 Sheet, static charge RC1-4070-000 Internal components (3 of 6) on page 215 Solenoid (SL2) RK2-1492-000 Internal components (6 of 6) on page 221 Solenoid, tray 1 (SL1[...]

Description Part number Table and page Spring, torsion RU5-2386-000 Internal components (5 o f 6) on page 219 Spring, torsion RC2-0665-000 Internal components (6 o f 6) on page 221 Static wire, fan RC2-0593-000 Internal components (5 of 6) on page 219 Stay, tag holder RC1-4126-000 Internal components (1 of 6) on page 207 Stopper, cartridge, le ft R[...]

Numerical parts list Table 7-10 Numerical parts list Part number Description Ta ble and page RA0-1003-000 Foo t, rubber Internal components (1 of 6) on page 207 RA0-1003-000 Foo t, rubber Internal components (6 of 6) on page 221 RA0-1172-000 Gear , 17T Internal components (3 of 6) on page 215 RC1-0922-000 Bushing, tran sfer, right Internal componen[...]

Part number Description Table and page RC1-4061-000 Spring, torsion Internal components (3 o f 6) on page 215 RC1-4065-000 Lever, groundin g contact Internal components (1 o f 6) on page 207 RC1-4066-020 Lever, groundin g contact Internal components (1 o f 6) on page 207 RC1-4067-000 Spring, leaf Internal components (1 of 6) on page 207 RC1-4069-00[...]

Part number Description Ta ble and page RC2-0468-000 Cushion, right lower Internal components (6 of 6) on page 221 RC2-0483-000 Spring, comp ression Internal components (3 of 6) on page 215 RC2-0492-000 Guide, cartridge upper, right Internal components (6 of 6) on page 221 RC2-0498-000 Mount, solenoid Interna l components (6 of 6) on page 221 RC2-0[...]

Part number Description Table and page RC2-0612-000 Cover, engin e controller Covers on page 205 RC2-0622-000 Holder, fan, left Internal components (1 of 6) on page 207 RC2-0623-000 Plate, fan shield, left Internal compone nts (1 of 6) on page 207 RC2-0627-000 Cover, formatter Internal components (5 o f 6) on page 219 RC2-0628-000 Plate, anti-magne[...]

Part number Description Ta ble and page RC2-0705-000 Lever, drive release Internal components (1 of 6) on page 207 RC2-0706-000 Lever, cartridge clamp Internal components (1 of 6) on page 207 RC2-0707-000 Stopper, ca rtridge, left Internal components (1 of 6) on page 207 RK2-0534-000 Micr oswitch (SW501), door Internal components (6 of 6) on page 2[...]

Part number Description Table and page RM1-3716-000 Multipu rpose paper pick-up roller assembly Internal components (3 of 6) on page 215 RM1-3720-000 Top cover assembly Covers on page 205 RM1-3721-000 Left cover assembly Covers on page 205 RM1-3722-000 Cartridge- door assembly Covers on page 205 RM1-3723-000 Multipu rpose cover assembly Covers on p[...]

Part number Description Ta ble and page RM1-4040-000 Top sensor PCA (PS901) Internal components (4 of 6) on page 217 RM1-4041-000 Multipurpo se sensor PCA (PS3) Internal components (5 of 6) on page 219 RM1-4042-000 Paper-width sensor PCA (PS903) Internal components (4 of 6) on page 217 RM1-4053-000 Cable, scanner motor Internal components (1 of 6) [...]

Part number Description Table and page RU5-2386-000 Spring, torsion Internal components (5 o f 6) on page 219 RU5-2388-000 Spring, tension Covers on pag e 205 RU5-2401-000 Spring, compression Internal components (2 o f 6) on page 211 RU5-2403-000 Spring, tension Internal compone nts (1 of 6) on page 207 RU5-2404-000 Spring, compression Internal com[...]

Part number Description Ta ble and page XA9-1503-000 Screw, tap, M3x6 Internal components (5 of 6) on page 219 XA9-1671-000 Screw, D, M3x8 Internal components (1 of 6) on page 207 XA9-1671-000 Screw, D, M3x8 Internal components (2 of 6) on page 211 XA9-1671-000 Screw, D, M3x8 Internal components (3 of 6) on page 215 XA9-1671-000 Screw, D, M3x8 Inte[...]

242 Chapter 7 Parts and diagrams ENWW[...]

A Specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment ENWW 243[...]

Physical specifications Table A-1 Device dimensions Device model Height Depth Width Weight 1 HP LaserJet P3005, P3005d, P3005n, and P3005dn 275 mm (10.8 in) 535 mm (21 in) 490 mm (19.3 in) 20.2 kg (44.5 lb) HP LaserJet P3005x 404 mm (15.9 in) 535 mm (21 in) 490 mm (19.3 in) 33.1 kg (73 lb) Optional 500-sheet feeder 130 mm (5.1 in) 535 mm (21 in) 49[...]

Electrical specifications WARNING! Power requireme nts are based on the country/region wh ere the device is sold. Do not convert operating voltages. This can damage the device and void the product warranty. Table A -3 Power requirement s Specification 110-volt models 220-volt models Power requirements 110 to 127 volts (± 10%) 50/60 Hz (± 2 Hz) 22[...]

Acoustic specifications Table A-5 Sound power and pressure level Sound power level Declared per ISO 9296 Printing L WAd = 6.5 Bels (A) [65 dB(A)] Ready Essentially Inaudible Sound pressure level Declared per ISO 9296 Printing L pAm =51 dB (A) Ready Essentially Inaudible 1 Values subject to change. See www.hp.com/ support/LJP3 005 for current info r[...]

B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P3005, P3005d, P300 5n, P3005dn, and P3005x printers One- year limited warra nty HP warrants to you , the end-user customer, that H P hardwa re and accessories will be free from d efects in materials and workmanship afte r the date o[...]

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHET HER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential d amages, so the above limitation or exclu sion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTE[...]

Print cartridge limited warranty statement This HP product is warranted to b e free from defects in materials and workmansh ip. This warranty does not appl y to products that (a) have been re filled, refurb ished, remanufactured or tampered with in any way, (b) experience problem s resu lting from misuse, improper storage, or operation outside of t[...]

HP Customer Care Online Services For 24-hour access to update d HP device-specific software, product information, and support information through an Interne t connection, go to the Web site: www.hp.com/ support/LJ P3005 . Go to www.hp.com/ support/net_printing for information about the HP Jetd irect external print server. HP Instant Support Profess[...]

HP Easy Printer Care software To check the d evice status and settings an d view troubleshooting information and onlin e documentation, use the HP Easy Prin ter Care softw are. You must have performed a full so ftware installa tion in order to use th e HP Easy Printe r Care softwar e. See Use the HP Easy Printer Care software on page 39 . HP suppor[...]

HP maintenance agreements HP has several types of main tenance agreement s that meet a wid e range of support needs. Maintenance agreements a re not part of the standar d warranty. Support servic es may vary by area. Check with your lo cal HP dealer to de termine the services availabl e to you. On-site service agreements To provide you wit h the le[...]

4. If possible, include print sa mples and 50 to 100 shee ts of paper or other print media that d id not print correctly. 5. In the U.S., call HP Customer Care to request ne w packing material. In other areas, use the original packing material, if possible. He wlett-Packard recommends insuring the equipment for shipment. Extended warranty HP Suppor[...]

254 Appendix B Service and support ENWW[...]

C Regulatory information This section contains the following regulatory information : ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 255[...]

FCC regulations This equipment has been tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are design ed to provide reasonable protection agains t harmful interference in a residential installa tion. This equipment generates, use s, and can r adiate radio frequency energy. If[...]

Environmental product stewardship program Protecting the environment Hewlett-Packard Company i s committed to providing quality products in an environmentally sound manner. This product has been desig ned with several a ttributes to minimize impacts on our e nvironment. Ozone production This product generates no appreciable ozon e gas (O 3 ). Power[...]

you. Your empt y HP LaserJet print cartridges are r ecycled resp onsibly when you participate in the HP Planet Partners program. Thank you for being e nvironmentally resp onsible! In many countries/regions, this product’s printing supplies (for example, print cartridges) can be returned to HP through the HP Printing Supplies Returns and Recycling[...]

For recycling infor mation, you can go to www. hp.com/ recycl e , or contact you r local authorities or the Electronics Industries Alliance: ww w.eiae.org . Disposal of waste equi pment by users in pri vate households in the European Union This symbol on the product or on its packaging indica te s that this product must not be disposed of with your[...]

Visit htt p://www.hp.com/ go/environment or htt p://www.hp.com/ hpinfo/community/environment/ productinfo/safety . 260 Appendix C Regulatory in formation ENWW[...]

Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Bouleva rd, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet P3005 series Regulatory Model Number 3) : BOISB-0406-00 Including: Q[...]

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of th e U.S. Food an d Drug Adminis tration has implemented regu lations for lase r products manu factured since Au gust 1, 1976. Compliance is mandatory for products marketed in the United States. Th e de vice is certified as a “Class 1” laser product under th[...]

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P3005, P3005d, P3005n, P3005 dn, P3005x , laserkirjoitin on käy ttäjän kannalta turvalli nen luokan 1 laserlaite. Normaalissa käytössä kirjoittim en suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvall isuusluokka on määrit ett[...]

264 Appendix C Regulatory in formation ENWW[...]

Index Symbols/Numerics 500-sheet tray 127 See also trays A A4 sizes s upported 14 A5 sizes s upported 14 access denied 141 access plate, removing 96 accessibility features 4 accessories available 3 ordering 200 part numbers 201 acoustic specifications 246 after-ser vice checklist 68 Alert Settings windo w, HP Easy Printer Care 40 alerts, e-mail 44 [...]

crooked pages 175, 185 curled paper, troubleshooting 185 custom sizes supported 14 customer support embedded Web server links 43 HP Printer Utility pages 44 online 25 0 repacking device 252 D Data light 7 date code, service ID 162 date, setting 141 default settings, restoring cold reset 160 density settings 44 troubleshooting 179 developing sta ge [...]

service ID 162 test page 166 fraud hotline 35 front right cover, removing 75 fuser cleaning 36 diagram s 190 errors 138 removing 83 warranty 249 fusing stage 54 G gear assembly, removing 108 glossy paper types suppor ted 1 5 gray background, troubleshooting 182 H hard disk initialization 161 heavy paper types suppor ted 1 5 Help button, control pan[...]

support 251 supported op erating systems 9 main motor, removing 106 maintenance ag reements 252 manual feed messages 144 material restrictions 258 Material Safety Data Sheet (MSDS) 259 media curl, troubleshooting 172, 185 loading tray 2 21 multifeeds, troubleshooting 175 sizes supported 14 skewed 175, 185 specifications 13 troubleshooting tra ys 17[...]

PCAs, diagrams 194 PCL drivers 10 PDEs, Macintosh 11 permanent storage errors 140 personalities errors 141 physical spec ification s 18, 244 pickup assembly, diagrams 190 pickup roller, tray 1 locating 56 removing 124 pickup roller, tray 2 locating 56 removing 125 pickup/feed /delivery operations 50 PIN codes, service 161 ports included 2 locating [...]

Service menu 161 setting up device 18 settings cold reset 160 Settings tab, embedd ed Web server 42 shipping device 252 size mismatch errors 145 skewed pa ges 1 75, 185 skip disk-load 161 Sleep mode power specifications 245 slow printing, troubleshooting 172 smeared toner, troubleshooting 182 software embedded Web server 11 HP Easy Printer Care sof[...]

solenoid, d iagrams 193 solenoid, removing 111 See also trays tray 2 jams, clearing 151 loading 21 locating 5 part numbers 222 parts diagrams 191 pickup roller, removing 125 rollers 56 sensors 50, 192 solenoid, d iagrams 193 solenoid, removing 112 See also trays tray 3 jams, clearing 151 part number 201 physical specifications 244 See also trays tr[...]

272 Index ENWW[...]

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