HP (Hewlett-Packard) P6-2143w manual

Getting Star ted[...]

The only warranties for Hewlett-Packard pr oducts and ser vices are set forth in the express statements accompanying such products and ser vices. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use[...]

Ta b l e o f C o n t e n t s iii T able of Contents Setting Up Y our Comput er ...................................... ..................................... 1 Checking the Computer Installation .................. ............................................................ 1 Connecting Speakers or Microphones .............. .........................[...]

iv Getting Started (features var y by model)[...]

Setting Up Y our Computer 1 Setting Up Y our Computer Follow the steps on the setup po ster to set up the computer: 1 Connect a keyboard and a mouse to the computer . 2 Connect a display (monitor) to the computer . 3 Connect power to the computer . 4 T urn on the computer . See “Preparin g to Use Y our Computer” on page 13. Checking the Compute[...]

2 Getting Started (features var y by model)  Protect the monitor , computer , and connected accessories by connec ting all power cords to a power surge protection device. Use a po wer strip specifically labeled as having surge protection, an uninterruptible po wer supply (UPS), or a similar device. If the computer has a television tuner , or a m[...]

Setting Up Y our Computer 3 Network Icon/label Description and function ETHERNET Ethernet LAN connector to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). The green LED indicates a valid connection. Modem [...]

4 Getting Started (features var y by model) Connecting Speakers or Microphones Speakers are available separately , or may be in cluded with the monitor (select models only). Headphones and microphones are available separately . Y our computer model may include audio conn ectors on the back of the computer . Some computers also have connectors on th[...]

Setting Up Y our Computer 5 Connecting a stereo speaker system T o connect active speakers, such as left/right st ereo speakers or a 2.1 system of two speakers and a subwoofer , to the computer: 1 Ensure that the computer is turned off, and that the spe aker system is turned off and unplugged. 2 Connect the speaker system c able to the lime green A[...]

6 Getting Started (features var y by model) Connecting to a Network This section describes connecting to a netw ork through a wired or wireless connection. Setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer provides a high-speed or broadband connection to a network. After you conn ect this inte[...]

Setting Up Y our Computer 7 Connecting a Modem (Select models only) The modem connects the computer to the teleph one line. Use it to connect to an ISP that provides a telephone dial-up conn ection to the Internet. If yo u use a network connection, you may not need a modem connection. Before you can use telephone dial -up to connect to the Internet[...]

8 Getting Started (features var y by model) Video and audio input Icon/label Description and function S-Video S-video In connector to connect video input from a TV set-top box output connector . Composite Vid eo Composite Video In connec tor (yellow) to connect video input from a TV set-top box. S-Video 2 Secondar y S-video In connector to connect [...]

Setting Up Y our Computer 9 Te l e v i s i o n output Icon/label Description and function Analog Video Analog Video Out co nnector to connect S-video or composite video connector to a TV . Te l e v i s i o n input Icon/label Description and function TV/Cable Ant TV In connector to connect TV antenna or cable input from wall outlet with no set-top b[...]

10 Getting Started (features var y by model) Connecting the TV signal source without a set-top box T o connect the computer into an existing setup for the TV signal source without a set-top box, insert (add) a splitter ( B ) to route the coaxial TV signal cable from the wall outlet ( A ) to the computer connector ( C ). Callouts A TV signal cable ([...]

Setting Up Y our Computer 11 Connecting the TV signal source with a set-top box and using S-video or composite video cable T o use video output from the set-top box ( F ), add the cables to route video and audio to the computer:  Do not detach any cables from the existing setup.  Connect an S-video cable (or you can use an S-video-to-composit[...]

12 Getting Started (features var y by model) Using an infrared receiver (IR) blaster (Select models only) If you have a cable TV or satellite TV set-to p box, you can control the set-top box from the computer by using the remote control sensor cable/IR blaster (select models only) and the connector on the computer (not available on all models). Rem[...]

Preparing to Use Y our Computer 13 Preparing to Use Y our Computer After you have completed the steps on the se tup poster , you are ready to turn on the computer . T o turn on the computer: 1 T urn on the monitor . 2 T urn on the computer . 3 T urn on the exter nal speakers, if they are present. 4 Set up the computer and Microsoft ® Win do ws ® [...]

14 Getting Started (features var y by model) T urning Off the Computer For best results when using Windows 7 , do not shut down the computer except when you must turn off the power for safety reas ons: to make repairs, to insta ll new hardware or cards in the computer , or to change a batter y . As an alternative to shutting do wn the computer , yo[...]

Preparing to Use Y our Computer 15 1 Refer to “Setting Up Y our Computer” on page 1 to make the hardware connections. Yo u n e e d :  For a network connection, see “Connectin g to a Network” on page 6. T o check a wireless LAN device installation , see “Internet access” on page 37.  For a modem, see “Connecting a Modem” on pag[...]

16 Getting Started (features var y by model) Adjusting the Speaker V olume There are several ways to adjus t volume. Use the V olume icon on the Windows 7 taskbar to set speaker volume. Then, you can adjust the volume by using:  The V olume knob or buttons on th e keyboard (select models only).  The V olume knob on the spe akers (select model[...]

Preparing to Use Y our Computer 17 Protecting Y our Computer Protect your computer , personal settings, and data from a variety of risks by using:  Passwords.  Antivirus software.  Firewall software.  Critical security updates. Using passwords A password is a group of characters that you choose to secure the computer information. Severa[...]

18 Getting Started (features var y by model) Using antivirus software When you use the computer for e- mail, network, or Internet acce ss, you expose it to computer viruses. Computer viruses can disable or dam age the operating system, software programs, or computer utilities. Antivirus software can detect most viruses, remove them, an d, in most c[...]

Preparing to Use Y our Computer 19 Installing critical security updates Additional updates to the oper ating system and other software may have become available after the computer was shipped. Download all available updates and install them onto the computer . Setting Up User Accounts When you share a computer with several peop le, you can set up a[...]

20 Getting Started (features var y by model) T ransferring Files and Settings fr om an Old Computer to Y our New Computer Y ou can copy files from the old computer to your new computer by using CDs or DVDs, memor y sticks, or personal media drives, or by using the W indows Easy T ransfer cable. T o transfer files and copy certain settings, such as [...]

Special Features of Y our Computer 21 Special Features of Y our Computer Using the Memor y Card Reader (Select models only) Y our computer may come with a multi-format memor y card reader (optional, select models only). Digital cameras and other digital imaging devices use memor y cards, or media , to store digital picture files. The memor y card r[...]

22 Getting Started (features var y by model) T o use the memor y card reader: 1 Insert the media into the card slot until it stops. The activity light ( A ) on the memor y card reader lights , and the computer automatically detects the media. 2 Select a program to access yo ur files. Y ou can copy fi les from or to the media. Or If the AutoPlay win[...]

Special Features of Y our Computer 23 Using a V er tical CD/DVD Drive (Select models only) Y our computer may have an optical disc drive that is installed in a ver tical position. Press the Eject button on or near the drive door ( A ) to eject the CD/DVD tray . Place a standard-sized disc in the tray with the label facing out, and then press the fr[...]

24 Getting Started (features var y by model) Using the Remote Control (Select models only) With your remote control, you can open W indows Media Center to view television broadcasts, to record and play TV progra ms, and to play music, movies, or video. T o open Windows Media Center , point the remote control at the remote control sensor on the top [...]

Getting More Information 25 Getting More Information Using the Help and Support Center (Select models only) Information about your computer is in the Help and Suppor t Center . He re, you can find links to driver updates, access to technical support options, and information about commonly asked questions. T o open the Help and Suppor t Center:  [...]

26 Getting Started (features var y by model) Finding Onscreen Guides (Select models only) Y ou can find onscreen guides for your computer in the User Guides folder . 1 Click the Start button. 2 Click All Programs . 3 Click User Guides . Click an item to view or use it. Using the PC Help & T ools Folder The PC Help & T ools folder contains s[...]

Getting More Information 27 Using the Computer with Safety and Comfor t Before you begin using the computer , arrange th e computer and your work area to maintain your comfort and productivity . Refer to the Safety & Comfor t Guide for important ergonomic information:  Click the Start button, click All Programs , click User Guides , and then[...]

28 Getting Started (features var y by model)[...]

T roubleshooting and Maintenance 29 T r oubleshooting and Maintenance This section contains:  T roubleshooting tables in “T rouble shooting Computer Problems” below .  Software repair information in “Sof tware Troubleshooting” on page 45.  Maintenance information and guidelines in “Maintenance” on page 48. For more information,[...]

30 Getting Started (features var y by model) Computer does not start Symptom Possible solution Computer will not turn on or start. Ensure that the cables connecting the computer to the external power source are plugged in properly . When the cables connecting th e computer to the external power source are plugged in pr operly , and the wall outlet [...]

T roubleshooting and Maintenance 31 Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error . When drive activity stops, re move the disk and press the spacebar on the keyboard. The computer should start up. Computer does not turn off when the On button is pressed. Press and hold the On button until the c[...]

32 Getting Started (features var y by model) Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer . T urn off the computer by using the mouse, unplug and reconnect the keyboard to the back of your computer , and then turn on your computer . Mouse (with cable) does not work or is n[...]

T roubleshooting and Maintenance 33 Cursor responds slowly , moves only vertically or horizontally , or does not track smoothly . For a mouse with a roller ball:  Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it co unterclockwise), remove the ball, and clean it with a damp, lint-free cloth (not paper). Also cle[...]

34 Getting Started (features var y by model) Wireless keyboard or mouse does not work or is not detected. (continued) Resynchronize the keyboard and mouse to the receiver: The receiver , wireless keyboard , and wireless mouse shown in the illustrations are examples; your models may var y . IMPORT ANT: During these steps, place the wireless keyboard[...]

T roubleshooting and Maintenance 35 Wireless keyboard or mouse does not work or is not detected. (continued) 3 Check that the mouse is on ( B ), and push and hold the Connect button ( C ) on the underside of the mouse for 5t o1 0s e c o n d s u n t i l t h e L E D ( A ) on the receiver lights or stops flashing. NOTE: The receiver connection session[...]

36 Getting Started (features var y by model) Audio and speakers Symptom Possible solution No sound is produced. If you use an HDMI connector on the graphics card (select models only) to connect your di splay (monitor) to the computer , you should also connect analog speakers to the computer Audio Line Out connector if you want to hear sound during [...]

T roubleshooting and Maintenance 37 Internet access Symptom Possible solution I cannot connect to the Internet. Contact your ISP for assistance. V erify that you are using the proper cables for your Internet connection type. Y our computer may have a dial-up modem and an Ethernet network adapt er (also called a network interface card, or NIC). A mo[...]

38 Getting Started (features var y by model) Internet programs do not start automatically . Log in to your ISP , and star t the desired program. CD and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it takes too long to start. Ensure the disc is inserted with the label facing out and centered in the tray . W ait at [...]

T roubleshooting and Maintenance 39 I cannot create (record) ad i s c . Ensure the disc is inserted with the label facing out and centered in the tray . V erify that you are using the co rrect disc type (media) for the drive. T r y a different brand of disc. Ensure the disc is clean and undamaged. If recording stopped during a recording session, th[...]

40 Getting Started (features var y by model) I cannot create (record) ad i s c . (continued) If you are on a network, copy th e files from a network drive to your hard disk drive first, an d then record them to disc. Close all programs and window s, and then restart your computer . I cannot play a DVD movie on a DVD player . Y our DVD player cannot[...]

T roubleshooting and Maintenance 41 Hardware installation Symptom Possible solution A new device is not recognized as part of the system. Install the device driver from th e CD provided with the device, or download and install the driver from the device manufacturer We b s i t e . Y ou may need an updated driv er for Windows 7. Contact the device v[...]

42 Getting Started (features var y by model) A device does not work after installing a new device. T o resolve a device conflict, you may need to disa ble one of the devices or uninstall an old device driver: 1 Click the Start button. 2 Ty p e Device Manager into the Start Search box, and then click Device Manager to open the Device M anager window[...]

T roubleshooting and Maintenance 43 Wireless devices Symptom Possible solution Bluetooth device is not working. Ensure the device and your comp uter are the correct distance apart—not too far and not too ne ar . For the correct distance, refer to the device instructions. Remove and then reinstall the device: 1 Click the Start button, and then cli[...]

44 Getting Started (features var y by model) Remote control Symptom Possible solution Remote sensor is not receiving a signal from the remote control.  Be sure to point the remote control at the sensor .  Be sure the remote control has fresh batteries.  For an external sensor with a USB connector , tr y enabling the IR connection by follow[...]

T roubleshooting and Maintenance 45 Software T r oubleshooting Y our computer uses the operating system and installed software programs during nor mal operation. If your computer works improperly or stops because of the software, you may be able to repair it. Some software repairs are as simple as re star ting your computer , and others require per[...]

46 Getting Started (features var y by model) Complete the following procedure to update a driver , or to rever t to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Ty p e Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window . 3 Click the pl[...]

T roubleshooting and Maintenance 47 For more information about software restore points: 1 Click the Start button, and then click Help and Support . 2 Ty p e system restore in the Search Help box, and then press Enter . Software program and hardware driver reinstallation If an individual factor y-installed software pr ogram or hardware driver is dam[...]

48 Getting Started (features var y by model) Maintenance This section includes information about tasks you can perfor m to help ensure trouble-free operation of your computer , and to ease the recover y of impor tant information on your computer if problems arise in the future. Maintenance tasks It is important that you per form simple maintena nce[...]

T roubleshooting and Maintenance 49 Creating data backup discs Use CD or DVD recording (or burning ) software that is installed on your computer to create backup discs of important infor mation, includin g personal files, e-mail messages, and W eb site bookmarks. Y ou can a lso move dat a to an external hard disk drive. When writing data to a backu[...]

50 Getting Started (features var y by model) Cleaning the computer vents Air vents keep the computer and monitor cool. T o maintain efficient air flow , keep these vents clean by using a small batter y-powered vacuum cleaner . (A batter y-powered vacuum cleaner eliminates the risk of electric shock.) 1 Run the vacuum over the vents in the computer [...]

T roubleshooting and Maintenance 51 Creating recovery discs Complete the procedure described in this sectio n to create a set of re cover y discs from the recover y image stored on your hard disk drive. This image contains the operating system and software program files that were originally installed on your computer at the factor y . Y ou can crea[...]

52 Getting Started (features var y by model) System recovery from the Windows 7 Start Menu If the computer is working, and Windows 7 is responding, use these steps to perform a system recover y . 1 T urn off the computer . 2 Disconnect all peripheral devices from the co mputer , except the monitor , keyboard, and mouse. 3 T urn on the computer . 4 [...]

T roubleshooting and Maintenance 53 4 As soon as you see the in itial company logo screen appear , repeatedly press the F11 key on your keyboard until the Windows is Loading Files… message appears on the screen. 5 Under I need help immediately , click System Recovery . 6 If you are prompted to back up your fi les, and you have not done so, select[...]

54 Getting Started (features var y by model) 9 When the Recover y Manager is finished, remove all recove r y discs from the system. 10 Click Finish to restart the computer . 11 After restarting the computer , see “Prepa ring to Use Y our Computer” on page 13. Per forming the Post-Recovery Procedure 1 At the W elcome to Microsoft Windows screen,[...]

Index 55 Index A adapters HDMI-to-DVI 3 VGA-to-DVI 3 antivirus software 18 audio A/V In 8 connecting Audio Line In 4 Audio Line Out 4 speakers 5 left and right connectors 8 troubleshooting 36 B backup 49 buttons eject CD/DVD drive 23 Off, See turning off computer 14 C card reader, memory 21 CD/DVD drive troubleshooting 38–40 using vertical 23 cle[...]

56 Getting Started (features var y by model) E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41–42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6–7 security 18 troubleshooting 37–38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wir[...]

Index 57 startup troubleshooting 30 Support Web site 25 surge protector 2 S-video In connector 8 System 46 System performance troubleshooting 42 System recovery 50 System Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38–40 hardw[...]

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Printed in Xxxxx The power to make a change Thank you for your purchase. HP is dedicate d to producing the highest quality , best performing, and easiest to use PCs in the worl d. HP also designed this product with the environment in mind. But to reduce its im pact even fur ther , we need your help. Let’ s work together to make a change. How you [...]