HP (Hewlett-Packard) QA059UAR#ABA manual

HP Pavilion g6 Notebook PC Maintenance and Service Guide[...]

© Copyright 2012 Hew lett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows 7 are U.S. registered trademarks of Micr osoft Corporation. SD Logo is a trademar k of its proprietor. The[...]

Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of ove rheating th e device, do not place the device dire ctly on your lap or obstr uct th e device air vents. Use th e device only on a hard, flat surface. Do not allow anot her hard surfac e, such as an adjoinin g optional print er, or a soft surface, such as pi[...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

Optical drive .................... ........ ........... ........... ......... .......... ........... .......... ......... ............ .. ...... 34 Hard d rive ........ ......... ........... .......... ........... .......... ............ ......... ............ .......... ............ .. ...... 36 Memory mod ule .. ........... ........ ........... .[...]

What you need to know .......... .......... .............. .......... .......... ............ ............ ....... 84 Creati ng a system re store p oint ..................... ................... ...................... .......... 84 Backi ng up sys tem and p ersonal in formation ............ .............. .............. ............. ..............[...]

viii[...]

1 Product description Category Description Product Name HP Pavilion g6 Notebo ok PC Processors AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MH z/4.0 MB L2 cache, DDR3, quad core, 35W) AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DD R3, quad core, 35W) AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DD R3[...]

Category Description Memory 2 customer-accessible/ upgradab le SODIMM slots: DDR3-1333 MHz Dual Chann el Support Supports the following configurations up to 8 GB: ● 8192 MB total system memory (4096×2) (No support for 32 bit OS) ● 6144 MB total system memory (4096×1 + 2048×1) (No sup port for 32 bit OS) ● 4096 MB total system memory (4096?[...]

Category Description Wireless Integrated wireless local area network ( WLAN) options by way of wireless modu le Customer-accessible Two WLAN antennas Support for the following WLAN formats: ● Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (select models only) ● Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (sele[...]

Category Description HP Smart AC adapter: ● 90 W RC V HP Smart AC adapter with localized cable plug support (3 -wire plug with ground pin, supports 3-pin DC c onnector) (for compu ter models equipped with a graphics subsystem with switchable discre te memory only) ● 65 W RC V HP Smart AC adapter with localized cable plug support (3 -wire plug w[...]

2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless sign als to communicate with WLAN devices. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouC[...]

Top Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the butto[...]

Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key (select models only). (2) fn key Displays system information when pressed in combination with the esc key (select models only). (3) Operating system logo key Displays the Start menu. (4) Action keys Execute frequently used system functions[...]

Lights Component Description (1) Power light ● White: The computer is o n. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mo de. (2) Caps lock light White: Caps lock is on , which switches the keys to all capital letters. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. ([...]

TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an e xternal mouse. (5) Right [...]

Left side Component Description (1) External monitor port Connects an ex ternal VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent over heating. It is normal for the internal fan to cycle on and off during routine operation. (3) H[...]

Right side Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light ● Green or amber: The optical drive is being a ccessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) Power light ● White: The computer is on. ● Blinking white: The computer is in the[...]

Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases t he battery from the battery bay. (3) Vents (5) Enable airflow to cool internal compo nents. NOTE: The computer fan starts up au tomatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on[...]

3 Illustrated parts catalog Serial number location When ordering pa rts or requestin g information, provide the comput er serial numbe r and model number located in the battery bay of the computer. Component Description (1) Product name The name affixed to the front of the computer . (2) Serial number (s/n) An alphanumeric i dentifier that is uniq [...]

Computer major components 14 Chapter 3 Illustrated parts catalo g[...]

Item Description Spare part number (1) 39.6 cm (15.6 in) High Definition (HD), L ED, BrightView (1366×768) display assembly NOTE: For more display assembly internal component spare part information, see Display assembly subcomponents on page 18 . (2) Keyboard (includes keyb oard cable): ● For use in the United States, Black 681800-001 ● For us[...]

Item Description Spare part number (4) Power button board (includes cable) 683549-001 (5) TouchPad LED board (includes cable) 684061-001 (6) TouchPad button board (includes cable ) 683548-001 (7) Speaker assembly (includes cable) 681821-001 (8) System board (includes replacement thermal material): ● For use only with computer models equipped with[...]

Item Description Spare part number ● 500 GB, 7200 rpm 634925-001 ● 500 GB, 5400 rpm 669299-001 ● 320 GB, 7200 rpm 641672-001 ● 320 GB, 5400 rpm 622643-001 Supports the following 7.0 mm , 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm 634862-001 ● 320 GB, 5400 rpm 645193-001 ● Hard Drive Har dware Kit (not illustrated, includes [...]

Display assembly subcomponents Item Description Spare part number (1) Display b ezel 681806-001 (2) Webcam/micro phone module 680577-001 (3) Display hinge kit (includ es left and right display hinges and brackets) 681812-001 (4) 39.6 cm (15.6 in) high-definition , BrightView LED display panel 681817-001 (5) Wireless ant enna (includes wireless ante[...]

Mass storage devices Item Description Spare part number (1) Optic al driv e (12.7 mm, SATA, fixed, in cludes bezel and bracket) ● Blu-ray ROM DVD±R /RW Super Multi Double-Layer Drive 681814-001 ● DVD±RW and CD-RW Super Multi Double-L ayer Combo Drive 681815-001 ● Optical drive cable 682742-001 (2) H ard drive Supports the following 9.50 mm [...]

Miscellaneous parts Description Spare part num ber AC adapt ers ● 90 W HP Smart AC adapter with Power Factor Corr ection (PFC) (for computer models equipped with a graphics subsystem with discrete memory on ly) 609940-001 ● 65 W HP Smart AC adapter with PFC (for computer mod els equipped with a graphics subsystem with UMA memory only) 609939-00[...]

Sequential part number listing Spare part number Description 490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America 490371-011 Power cord, AC, 3 wire, black, 1.83 m for use in Australia 490371-021 Power cord, AC, 3 wire, black, 1.83 m for use in Europe 490371-031 Power cord, AC, 3 wire, black, 1.83 m for use in the United Kingdom[...]

Spare part number Description 657325-001 WLAN Broadcom 4313GN 802.11b/g/n 1×1 Wi Fi Adapter and 2070 2 Bluetooth 4.0+HS Combo Adapter 669299-001 500 GB, 5400 rpm hard drive 669300-001 640 GB, 5400 rpm hard drive 670691-001 WLAN Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 675794-001 WLAN Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (se lect models [...]

Spare part number Description 681800-FL1 Keyboard for use in the Adriatics, black 681802-001 Display back cover for use in Ruby red computer models 681803-001 Display back cover for use in Winter blue computer models 681804-001 Display back cover for use in Sparkling black computer models 681805-001 Base enclosure 681806-001 Display Bezel 681808-00[...]

Spare part number Description 683548-001 TouchPad button board 683549-001 Power button board 683843-001 PCH heat sink 684061-001 TouchPad LED board 24 Chapter 3 Illustrated parts catalo g[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio ns include some of the cons iderations[...]

Drive handling CAUTION: Drives are fragile components that must be handle d with care. To prevent damage to the computer, damage to a d rive, or loss of information, observe these precau tions: Before removing or inserting a hard dri ve, shut down the computer. If you are unsure whe ther the computer is off or in Hibernation, turn the computer on, [...]

Typical electrostatic voltage levels Relative hum idity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof[...]

Packaging and transporting guidelines Follow these groun ding guidelines whe n packaging and transporti ng equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta [...]

Equipment guidelines Grounding equi pment must include eith er a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimu m of one megohm ±1 0% resi stance in the ground cords. To provid e proper ground, wear a strap snugl y against t[...]

Service label When ordering pa rts or requestin g information, provide the comput er serial numbe r and model number provided on the service la bel. Item Description Function (1) Product name The name affixed to the front of the compute r. (2) Serial number (s/n) This is an alphanum eric identifier that is unique to each product. (3) Part number/Pr[...]

The computer feet a re adhesive-backe d rubber pads. There are 4 rubber feet that att ach to the base enclosure in the locations illustrated below. Component replacement procedures 31[...]

Battery Description Spare part number 6 cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6 cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disa ssembling the co mputer, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the op[...]

Service door Descript ion Spare part number Plastics kit (contains the service door) 681816-001 Before removing the service door, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal [...]

Optical drive NOTE: The optical drive spare part ki t includes a bezel an d bracket. Description Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681814-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681815-001 Optical drive cable kit 682742-001 Before removing the optical drive, follow these ste ps: 1. Shut down t[...]

3. Pull the optical drive (3) out from the front until the optical drive is co mp letely removed from the computer. 4. Remove the 2 PM 2.0 x 3.0 screws (1) that secure the optical driv e bracket to the optical drive and then remove the bracket (2) from the optical drive. 5. Insert a straightene d paper clip (1) into the release access op ening in t[...]

6. Press the rel ease tab (2) and remove the bezel from the t ab side (3) . 7. Remove the bezel (4) from the optical drive. Reverse this procedure to rea ssemble an d install the optical drive. Hard dr ive NOTE: The hard drive spare part kit do es not includ e the hard drive cable, hard drive bumpers, or hard drive brack et and screws. Description [...]

Before removing the hard drive, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by firs t unpluggin[...]

Replacing the hard dri ve Reverse this procedure to rea sse mble and install the h ard drive. Memory module WARNING! To reduce the risk of electric shock and damage to the e quipment, unplug the power cord and remove all batteries be fore installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic componen ts. Before be[...]

2. Remove the memory module (2) by pulling it away from the slot a t an angle. CAUTION: T o prevent damage to the memory module, ho ld the memory module by the edges only. Do no t touch the co mponents on the memory module. CAUTION: T o protect a memory module a fter removal, place it in an ele ctrostatic-safe container. 3. Align the notched edge ([...]

5. Gently press the memory module (3) down, applyi ng pressure to both the left and right edge s of the module, until the retentio n clips snap into p lace. 40 Chapter 4 Remova l and replacement procedures[...]

WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4 .0 Combo Adapter (select models only) 655795-001 Broadcom 4313G N 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetoo th 4.0+HS Combo Adapter 657325-001 Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 670691-001 Atheros HB125 802.11 b/g/n 1×1 WiFi [...]

3. Remove the WLAN modu le by pulling the module awa y from the slot at an a ngle (3) . NOTE: The WLAN module is designe d with a notc h to prevent incorrec t installation into the WLAN module socke t. Reverse this procedure to insta ll the WLAN module. 42 Chapter 4 Remova l and replacement procedures[...]

Keyboard NOTE: The keyboard spare part kit inclu des a keyboard cable. Description Spare part nu mber Keyboard ● For use in the United States, Black 681800-001 ● For use in the United Kingdom, Black 681800-031 ● For use in Germany, Black 681800-041 ● For use in France, Black 681800-051 ● For use in Italy, Black 681800-061 ● For use in S[...]

3. Disconnect th e power from the c omputer by firs t unplugging the power cord from the AC outlet and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 32 ). 5. Remove the service door (see Service door on page 33 ). 6. Remove the ha rd drive (see {Xref Error! Target does no t exist.} ) Remove the key[...]

4. Using a thin, non-co nductive tool, pr ess on the back of the ke yboard through the re lease access hole until the keyboard disen gages from the compute r. NOTE: The keyboard icon indicates the loca tion of the keyboa rd release access hole. 5. Turn the co mputer ri ght-side up with t he front toward y ou. 6. Lift the rear edge of th e keyboard [...]

7. Release the zero inserti on force (ZIF) conne ctor (1) to which the keyboard cab le is attached, an d then disconnect the keyb oard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to insta ll the keyboard. 46 Chapter 4 Remova l and replacement procedures[...]

Top cover NOTE: The top cover spare pa rt kit includes the TouchPa d. Description Spare part number Ruby red 681823-001 Winter blue 681824-001 Sparkling black 681825-001 Before removing the top cover, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en sh[...]

Remove th e top cov er: 1. Disconnect these cables from the system board: (1) Power button board Z IF cable (2) Speaker ca ble (3) TouchPad button board ZIF cable 2. Remove the following scre ws under the ke yboard: (1) Five PM 2.5 x 4.0 (2) One PM 2 .5 x 6.5 NOTE: This screw (2) also secures the spea ker underneath the top cover. 3. Close the comp[...]

5. Remove the followi ng ten PM 2.5 x 6.5 screws that secure the top co ver to the computer. 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the front edge of the top cover (1) until the le ft and right sides di sengage from the base en closure. 9. Remove the top cover (2) . Reverse this procedure to ins[...]

Speakers Description Spare part number Speaker Kit (includes left and right speake rs and cable) 681821-001 Before removing the speakers, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ex[...]

4. Lift the speakers from the top cover (4) . Reverse this procedure to insta ll the speakers. Power button board Description Spare part number Power button board 683549–001 Before removing the power button board, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer [...]

Remove the powe r button board: 1. Turn the top cover upside down, with th e front toward you . NOTE: The power button board i s secured by a scre w that was previously removed wh en releasing the speaker. 2. Release the tape securing the power button bo ard cable and remove the power button board and cable. Reverse this procedure to in stall the p[...]

TouchPad button board Description Spare part number TouchPad button board (includes cable) 683548-001 Before removing the Touch Pad butt on board, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconne[...]

5. Lift the TouchPad button board (4) slightly to perform the next step. 6. Carefully invert the TouchP ad button board (1) . 7. Release the ZIF conne ctor to which th e TouchP ad LED board cable is connected, and then disconnect the TouchPad L ED board cable (2) from the TouchPad button board. 8. Lift the TouchPad button boa rd away from the to p [...]

Before removing the TouchPad LED bo ard, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the c omputer by firs t u[...]

Display assembly Description Spare part number Display back cover: ● Ruby red 681802-001 ● Winter blue 681803-001 ● Sparkling black 681804-001 Bezel 681806-001 Webcam/microphone module 680577-001 Hinge covers 681811-001 Display panel 681817-001 Display hinges . 681812-001 Display cable kit (includes web cam/microphone module cable) 68180 8-00[...]

2. Release the wireless an tenna cables (2) from th e clips and the opening in the base enclosure. NOTE: It may be nece ssary to release th e USB board ZIF cable to remove the wireless antenna cables. CAUTION: Su pport the displa y assembly when removin g the following screws. Fa ilure to support the d isplay assembly can result in d amage to the d[...]

5. If it is necessary to replace the display beze l or any of the display assembly subcomponents: a. Remove the plastic screw covers (1) and the two PM 2.5 × 3.5 screws (2) that secure the display bezel to the display assembly. b. Flex the inside edges of the to p edge (1) , the left an d right sides (2) , and the bottom edge (3) of the display be[...]

c. Remove the webcam/microphon e module. 7. If it is necessary to replace the display panel: a. Remove the six PM 2.5 × 6.0 screws that secu re the display panel to the display enclo sure. Component replacement procedures 59[...]

b. The hinge covers are held in place by two of the same screws as the display hin ges. Using a small tool to pry, remove the hing e covers. c. Lift the top edge o f the display enclosure, (1) and then swing it up and forward until it is perpendicular to the display panel. d. Release the adhesive stri p (2) that secures the display panel cable to t[...]

8. If it is necessary to replac e the display hing es: a. Remove the four PM 2.0 × 3.0 screws (1) that secure th e display hinges to the display panel. b. Remove the display hinge s (2) . The display hin ges include the display hinges and brackets 9. If it is necessary to replace the display panel cable : a. Release the tabs (1) built into the dis[...]

10. If it is necessary to replace the wi reless antenna cable s and transceivers: a. Release the wireless antenna cabl es from the clips (1) built into the display enclosure. b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are atta ched to th e display enclosure with d ouble-sided ta p[...]

8. Remove the keyboard (see Keyboard on page 43 ). 9. Remove the top cover (see Top cover on page 47 ). Remove the USB board: 1. If not released already, release the ZIF connector (1) to which the USB bo ard cable is connected, and th en disconnect the U SB board cable from the system board. 2. Pry the clip (2) that secures the USB bo ard to the ba[...]

8. Remove the keyboard (see Keyboard on page 43 ). 9. Remove the top cover (see Top cover on page 47 ). Remove the powe r connector: 1. Disconnect the power connector cable (1) from the system board. 2. Remove the powe r connector fro m the the base enclo sure (2) . Reverse this procedure to in stall the power connector. System board Description Sp[...]

6. Remove the optical drive (see Optical driv e on page 34 ). 7. Remove the ha rd drive (see {Xref Error! Target does no t exist.} ) 8. Remove the keyboard (see Keyboard on page 43 ). 9. Remove the top cover (see Top cover on page 47 ). When replacing the system board, be sure t hat the following components are removed from the defective system boa[...]

4. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to insta ll the system board. 66 Chapter 4 Remova l and replacement procedures[...]

RTC battery Description Spare part number RTC battery (includ es cable and double-sided tape) 637193-001 Before r emoving th e RTC bat tery, foll ow these s teps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect al[...]

Fan and heat sink NOTE: The fan and heat sink sp are part kits include re placement thermal material. Description Spare part number Fan 680551-001 Heat sink for use only with computer models equipped with UMA video memory 68302 7-001 Heat sink for use only with computer model s equipped with Discrete video memory 683028-001 NOTE: To proper ly venti[...]

4. Remove the fan and heat sink (4) . NOTE: Due to the adhe sive quality of the thermal material locate d between the hea t sink and system board compo nents, it may be necessary to mo ve the heat sink from side to side to detach it. NOTE: The thermal mate rial must be thoroughly clean ed from the surfaces of the heat sink and the system board co m[...]

1. If it is ne cessar y to replac e the fan, turn the fan and heat sink up side down with the fan toward y ou. 2. Remove the two PM 1.5 × 2.5 screws (1) that secure the fan to the heat sink and remove the tw o clips that secure the fan to the heat sink. 3. Remove the heat sink (2) from the fan. Reverse this procedure to rea ssemble an d install th[...]

PCH heat sink Description Spare part number PCH heat sink 683843-001 Before removing the PCH heat sink, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the co[...]

2. Remove the PCH heat sink by lifting straig ht up (2) . NOTE: Due to the adhe sive quality of the th ermal material located b etween the heat sink a nd system board components, it may be necessary to move the heat sink fr om side to sid e to detach it. NOTE: The thermal ma terial must be thoroughly cl eaned from the surfaces o f the heat sink and[...]

5. Remove the service door (see Service door on page 33 ). 6. Remove the optical drive (see Optical driv e on page 34 ). 7. Remove the ha rd drive (see {Xref Error! Target does no t exist.} ) 8. Remove the keyboard (see Keyboard on page 43 ). 9. Remove the top cover (see Top cover on page 47 ). 10. Remove the system board (see System board on page [...]

6. Remove the optical drive (see Optical driv e on page 34 ). 7. Remove the ha rd drive (see {Xref Error! Target does no t exist.} ) 8. Remove the keyboard (see Keyboard on page 43 ). 9. Remove the top cover (see Top cover on page 47 ). 10. Remove the system board (see System board on page 64 ). Remove the optical dr ive cable: 1. Release the optic[...]

5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of th[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reliabl e external power u sing the AC adapter. Do not d ownload or install a BIO S up date while th e computer is runn ing on battery power, docked in an option[...]

To start System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is di splayed, press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need [...]

6 Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight config uration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 6 5 W 19 V dc @ 4.74 A or 19.5 V dc @ 4.62 A – 90 W Operating [...]

39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 cd/m² (nits) (typical) Backlight LED Total power consumpt ion 4.1 W Viewing angle ±45° horizontal, +15° up/-35° down (typical) 39.6-cm (15[...]

Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 32 0 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface typ e SATA SATA SATA SATA SATA Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec Security ATA secur[...]

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R OM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P hoto-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD -RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-1 8), DVD-R, DVD-RW, DVD+ R, DVD +RW, [...]

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM- DL, BD-R, BD-R-DL , BD-RE, BD-R E-DL, DVD-ROM, DVD+R, DVD+R-DL , DVD+RW , DVD- R, DVD-R- DL, DVD- RW, DVD- RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), C D-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple session s),[...]

7 Backing up, restoring, and recovering Your computer includes t ools provided by the operating system and HP to help you safeguard your information and re trieve it if ever needed. NOTE: For SUSE Linux backup, restore, and recovery steps, refer to the User Guide pr ovided. Double-click the HP Document s icon on the d esktop to access this docu men[...]

Creating the r ecovery media 1. Select Start and type recovery in the sear ch field. Select Re covery Ma nager from the list. Allow the action to continue, if prom pted. 2. Click Recovery Media Creation . 3. Follow the on-screen instru ctions to continue. To recover, see Recovering the original system using HP Recover y Manager on page 86 Creating [...]

Tips for a successful backup ● Number backup discs befo re inserting them into the optical drive. ● Store person al files in the Documen ts, Music, Pictures, and Videos libraries, and ba ck up these folders periodically. ● Save customized sett ings in a w indow, toolbar, or menu bar by taking a screen shot of yo ur settings. The screen shot c[...]

To restore, see Restoring specific file s using Window s Backup and Restore on page 86 . Restore and recovery Restoring to a previou s system restore point Sometimes installing a softw are program causes your computer or Windows to behave unpredictably. Usually uninstalling th e software fixes the problems . If uninstalling does not fix the probl e[...]

● If the recovery media do not work, you can obta in recovery discs for your system from the H P website. ● The Minimized Image Reco very option is recommende d for advanced use rs only. All hardware- related drivers an d software are re- installed, bu t other software applications are not. Do not interrupt the process until it is comp lete, ot[...]

To change the boot o rder for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is re starting, and then press f9 fo r boot options. 4. Select the flash drive from th e boot options window. 88 Chapter 7 Backing up, restoring , and recovering[...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 V ac, or from 2 20 to 240 V ac. The 3-conductor powe r cord set included wi th t he compu ter meets the requirements for u se in the country or region where the e quipment is purchased . Power cord sets for u se i[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zeal and [...]

Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor , 0. 75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the ce rtif ication mark of the agency responsible for evaluation in the countr y or region where it will be used. 2. T[...]

9 Recycling When a battery has reached the end of its use ful life, do n ot dispose of the ba ttery in general household waste. Follo w the local laws a nd regulatio ns in your area for battery disposal. HP encourages customers to recycle us ed electronic hard ware, HP original print cartridges, and rechargeable batteries. For more informatio n abo[...]

Index A AC adapter light 11 spare part numbers 20 action keys, identifying 7 antenna locations 5 remov al 62 spare part number 18, 56 audio, product description 2 audio-in (microphone) jack identifying 10 audio-out (head phone) jack identifying 10 B backups 83 base enclosure, spare p art number 16 battery remov al 32 spare part numbers 16, 32 batte[...]

feet locations 30 spare part number 30 fn key, identifying 7 G graphics, pr oduct description 1 grounding guide lines 26 guidelines equipment 29 grounding 26 packaging 28 transporting 28 workstation 28 H hard drive precautions 26 product description 2 remov al 36 spare part numbers 16, 19, 36 specifications 80 Hard Drive Hardware Kit, spare part nu[...]

power requ irements, pr oduct description 3 processor product description 1 remov al 72 spare part numbers 16, 72 product description audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media ca rds 3 graphics 1 hard drives 2 keyboard 3 memory module 2 operating system 4 optical drive 2 pointing devices 3 ports 3 power requirements 3 pro[...]

workstation guidelines 28 96 Index[...]