HP (Hewlett-Packard) R5500 manual

HP UP S R5 5 00 User G uid e J une 2006 (Third Edition) Part Number 351643-003[...]

© Copyright 2003, 2006 Hewlett- Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Noth ing herein should be construed as constituting an additional w arrant[...]

Contents 3 C on te n ts Component iden tifica tion ....................................................................................................... ........ 6 UPS R5500 overview ............................................................................................................. .................... 6 UPS front panel ................[...]

Contents 4 Power manageme nt software ...................................................................................................... .............. 30 Maintena nce .................................................................................................................... .......... 31 Removing the UP S front bezel .................[...]

Contents 5 Before you contac t HP .......................................................................................................... .................... 49 HP contact in format ion ......................................................................................................... .................... 49 Warranty info rmation ........[...]

Component identification 6 C om ponen t ide ntif i cati on In this section UPS R5500 overview ............................................................................................................. ................... 6 UPS front panel ............................................................................................................[...]

Component identification 7 UP S fr on t panel con tr ols The front panel is shown with the bezel removed. Item Description Function 1 On button Powers up the UPS (" Starting power to the load " on page 23 ) 2 Standby button Places the UPS in Standby mode (on page 26 ) 3 Test/Alarm Reset button • Silences UPS alarms (" Silencing an [...]

Component identification 8 UP S fr on t panel LED indi cato r s The front panel is shown with the bezel removed. Item LED description 1 Overload 2 76% to 100% loa d 3 51% to 75% load (2 ERMs) 4 26% to 50% load (1 ERM) 5 0% to 25% load (0 ERMs) 6 General Alarm 7 On Battery 8 Battery Fault 9 Site Wiring Fault 10 Utility 11 Configure Mode On For more [...]

Component identification 9 UP S r e ar panel Item Description 1 REPO port 2 Ground bonding screw 3 Communications port/option slot 4 Load segment 1 circuit breaker (controls the C19 and C13 receptacles, but does not control the large output receptacle) 5 Load segment 1 (two IEC-320-C19 receptacles, two IEC- 320-C13 receptacles, and one large output[...]

Component identification 10 • The REPO feature shuts down UPS units operat ing under eith er utility or battery power. NOTE: If the UPS was operating on battery power when the remote switch was closed, no power is available to the load devices until utility power is restored and the UPS has been manually powered up. To restore power to the load d[...]

Installation 11 Inst allati on In this section Precautions .................................................................................................................... ........................ 11 Preparing to inst all the ha rdware .............................................................................................. ...............[...]

Installation 12 Tools and materials The following tools are required for install ation: • Phillips screwdriver • 10-mm hex-nut driver The following items are sup plied with the rack: • Screws • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electri c shoc k, install the unit in a temperature- a[...]

Installation 13 Inst alling the moun ting r ails WARNING: To reduce the risk of person al injury or damage to the equipme nt, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the ra ck if it is a single-rack installation. • The racks[...]

Installation 14 3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts.[...]

Installation 15 5. Tighten the hex nuts. Pr epar ing the r ails f or int egr ated shipping If the unit is to be shipped in an HP 9000 or 10000 series rack: 1. Remove the hex nuts, flat washers, an d lock washers from the mounting rail. 2. Install the rail reinforcement plates and tighten us ing the hex nuts with captive washers included in the kit,[...]

Installation 16 CAUTION: Always plan the rack installation so that the he aviest item is on the bottom of the rack. Install the heaviest item first, and continue to po pulate the rack from the bottom to the top. 1. Install the mounting rails (" Installing the mountin g rails " on page 13 ). 2. With one person on each side of the carton, l[...]

Installation 17 Installing the batteries WARNING: To preven t personal injury, prepare the area and observe all materials- handling procedures when transporting a battery modul e. Battery modules weigh 20 kg (44 lb). Replacing the UPS battery bracket[...]

Installation 18 Attaching the UPS front bezel Switching on the UPS battery circuit breaker Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communication s port to the host computer. CAUTION: Using a USB to serial conver ter cable will damage the UPS.[...]

Installation 19 IMPORTANT: Power management software requires the communications port to be appropriately cabled to the host computer. Connecting the REPO port WARNING: The pins on the REPO port are pola rity sensitive. Be sure to verify polarity while connecting the REPO port. WARNING: To meet the requirements stat ed in NEC (NFPA 70) Articles 645[...]

Installation 20 IMPORTANT: The remote switch must be in the Off (ope n) position to enable power to the output receptacles. NOTE: Wire the connector block using stranded, nons hielded wire (AWG #22 - #18, or equivalent). Separate wire pairs are attached to a single, no rmally-open contact in a parallel connection. HP recommends using different colo[...]

Installation 21 Connecting the ground bonding cable The ground bonding screw is provided as an atta chment point for conductors. Use a ground bonding cable if the rack contains any conductors for the purpose of functional grounding or bonding of ungrounded metal parts. The ground bonding cable is not included. Connecting the UPS to utility power WA[...]

Installation 22 2. Connect the device power cords to the appropriate ou tput receptacles on the rear panel of the UPS. To provide additional receptacles: • Plug a PDU or other device into the high current, la rge output recept acle. The large output receptacle is part of load segment 1 and can be turned off and on using power management software [...]

Installation 23 • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode (on page 26 ). IMPORTANT: AC power must be available the first time the UPS is started. Inst alling the ERM Before installing the ERM, review and obse[...]

Installation 24 Attaching the ERM front bezel Switching off the ERM circuit breaker WARNING: To preven t personal injury from electric shock or damage to the equipment, verify that the circuit breaker is in the Off position.[...]

Installation 25 Connecting the ERM to the UPS NOTE: To install a second ERM, plug the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected. Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet. Wh en the UPS is plugged in, it automa[...]

UPS operations 26 UP S oper ati ons In this section Modes of op eration ............................................................................................................. ................... 26 Configuring the UPS ............................................................................................................ ................[...]

UPS operations 27 To place the UPS in Operate mode, press the On button. The Utility LED turns solid green, indicating that power is available at the UPS output receptacles. The UPS acknowledges compliance with a short beep. NOTE: • If the UPS is using battery power (no utilit y power is present and the Utility LED is red), press and hold the On [...]

UPS operations 28 Available settings Parameter Associated LE D Explanation (when LED is illuminated) Wiring Fault Setting Wiring Fault Utility (green) Audible alarm sounds when ground is missing or line and neutral connections are reversed ERM Setting 0 ERMs 0% to 25% load (green) UPS is configured for no attached ERMs (factory default) 1 ERM 26% t[...]

UPS operations 29 • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. • If a utility power failure caused the alarm (the Util ity LED or the General Alarm LED illuminates red), the alarm silences after power is restored. For information about audible alarm conditions, s ee "LED and audible a[...]

Power management 30 P o w e r management In this section Power manageme nt software ...................................................................................................... ............. 30 P o w er manageme nt s o ftw ar e HP Power Manager softwar e ensures maximum power reliability of computer sy stems through comprehensive control [...]

Maintenance 31 Mainte nance In this section Removing the UP S front bezel ................................................................................................... ............... 31 Removing the ER M front bezel ................................................................................................... .............. 32 Replacing[...]

Maintenance 32 R e mo v ing the ERM f r ont bez e l R eplac ing the UP S electr oni c s module This component is hot-swappable and can be re placed without powering down the UPS. 1. (optional) To replace the component with the UP S powered down, refer to "Powering down the UPS (on page 29 )." 2. Disconnect the communications cable from th[...]

Maintenance 33 7. Replace the screw. 8. Replace the option card. 9. Reconnect the external cable to the card. 10. Verify that the UPS is configured to the prop er voltage and number of attached ERMs. See "Configuring the UPS (on page 27 )." 11. Replace the front bezel. R eplac ing the UP S optio n car d This component is hot-swappable and[...]

Maintenance 34 To replace the component, reverse the removal procedure. NOTE: Replacing the option card might require po wer management software to be restarted or reconfigured. R eplac ing the batter ies To replace the batteries: 1. Read and observe the requirements in "Important battery safety information (on page 34 )" and "Batter[...]

Maintenance 35 UPS battery replacement procedure This component is hot-swappable and can be re placed without powering down the UPS. 1. (optional) To replace the component with the UP S powered down, refer to "Powering down the UPS (on page 29 )." CAUTION: When hot-swapping batteries, the UPS is not prot ected in the event of a utility po[...]

Maintenance 36 4. Switch the battery circuit breaker for the UPS to the Off (down) position. 5. Unplug the UPS power cord. 6. Disconnect the communications cable from the option card. 7. Disconnect the ground bonding cable. 8. Disconnect the REPO port. 9. Unplug the load devices. 10. Unplug all connected extension bars and PDUs. 11. Unplug the ERM [...]

Maintenance 37 Updating the UP S f irm w ar e CAUTION: Using a USB to serial conver ter cable will damage the UPS. To update the UPS firmware, see the HP website ( http://www.hp.com/go/rackandpower ).[...]

Troubleshooting 38 T r oubleshooting In this section LED and audible alar m troubles hooting .......................................................................................... ........... 38 Battery co ndition .............................................................................................................. .....................[...]

Troubleshooting 39 Off Off Flashing red Off Off Off On—1 beep every 5 seconds Yes Battery test failure (" Battery condition " on page 39 ) Off Flashing red Off Off Off Off On—1 beep every 5 seconds No Low battery—No utility power (" UPS is on battery " on page 42 ) Off Off Flashing red Off Off Off On—1 beep every 5 secon[...]

Troubleshooting 40 Gener al alar m conditi on Action : 1. If power management software is being used, check the log file s to obtain specific error information to help identify the problem. For more information about the causes of a gene ral alarm condition, see the HP Power Manager user guide available for download from t he HP website ( http://ww[...]

Troubleshooting 41 L o w battery shutdo w ns Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition. Action : 1. Verify that the power management softwa re is not delaying the shutdown of attached servers w hen the UPS is in a low battery condition. 2. Allow the UPS batteries to charge for 48 hours. 3. If the Batt[...]

Troubleshooting 42 UP S does no t st art Action : 1. Be sure that the power cord is plug ged in to a utility power receptacle. 2. Check the power source at the utility power receptacle. UP S fr eque ntl y s w itc hes betw een utility and bat t ery po w er Action : 1. Check the input voltage and reconfigure the UPS (" Configurin g the UPS "[...]

Specifications 43 S pec if i cati ons In this section UPS physical sp ecifications.................................................................................................... .................. 43 ERM physical sp ecifications .................................................................................................... ...............[...]

Specifications 44 UPS model Utility voltage frequency (Hz) Available settings utility voltage (VAC) Dedicated branch circuit rating (A) Line cord R5500 XR INTL 50/60 200/208, 220, 230*, 240 32 Nondetachable power cord with 32 A IEC-309 plug UP S output s pec if i cati ons UPS model Load segment Circuit breaker Output receptacles Maximum current R55[...]

Specifications 45 Output tolerance specifications Source of power Regulation Utility power (nominal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nomina l output voltage rating Output feature specifications Feature Specification Online e[...]

Specifications 46 Load, W (percent) Estimated battery runtime (minutes) Runtime with one ERM (minutes) Runtime with two ERMs (minutes) 100 5 19 36 En v ir onment al spec if icati ons Feature Specification Operating temperature 10°C to 4 0°C (50°F to 104°F); UL-tested at 25°C (77°F) Nonoperating temperature -25°C to 55°C (-13°F to 131°F) R[...]

Spares 47 S par e s In this section Ordering spares ................................................................................................................ ..................... 47 UPS spare par ts li st ........................................................................................................... ...................... 47 Har[...]

Spares 48 Item Description Spare part number Front bezel ERM N/A 6 Cord retention clip (for C13 outlets only) 204505-001 7 UPS ba ttery module 407419-001 8 Comp uter interface cable 397642-001 9 Extension bars and mounting ha rdware 419595-001* 10 UPS unit NA/JPN 407 415-D71* UPS unit INTL 407416-B31* 11 ERM unit 407439-001* 12 10 A jumper cord 142[...]

Technical support 49 T ec hnical su ppo rt In this section Before you contact HP.......................................................................................................... ................... 49 HP contact in format ion ......................................................................................................... .........[...]

Warranty information 50 W ar r an t y inf or mati o n In this section Limited wa rranty ............................................................................................................... ..................... 50 $250,000 Computer Load Pr otection Gu arantee ...............................................................................[...]

Warranty information 51 • Notification from power management soft ware[...]

Regulatory compliance notices 52 R e gulatory compliance noti ces In this section Regulatory compliance id entification numbers................................................................................... ......... 52 Federal Communications Commissio n notice ....................................................................................[...]

Regulatory compliance notices 53 Class A equipment This equipment has been tested and found to comply wi th the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are des ign ed to provide reasonable protection against harmful interference when the equipm ent is operated in a commercial environment. This equipme[...]

Regulatory compliance notices 54 Modif i cati ons The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cabl es Connections to this device must be made with shielded cables with metallic RFI/E[...]

Regulatory compliance notices 55 Dispo s al of w as te eq uipmen t b y use r s in pr i v at e ho us eho lds in the E ur opean Uni on This symbol on the product or on its packagi ng indicates that this product must not be disposed of with your other household waste. Inst ead, it is your respon sibility to dispose of your waste equipment by ha nding [...]

Regulatory compliance notices 56 • Do not attempt to recharge the battery. • Do not expose the battery to temper atures higher than 60°C (140° F). • Do not disassemble, crush, punctu re, short exte rnal contacts, or dispose of in fire or water. The battery might explode. Batteries, battery packs, and accumulators shou ld not be disposed of [...]

Electrostatic discharge 57 Elec tr o stati c disc har ge In this section Preventing electros tatic disc harge ............................................................................................. ................ 57 Grounding methods to preven t electrostati c discharge .......................................................................[...]

Acronyms and abbreviations 58 A c r on y ms and a bbr e v i ati ons ERM extended runtime module LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association PDU power distribution unit PFC power factor corrected REPO remote emergency power off UPS uninterruptibl e[...]

Index 59 A alarm cannot be silenced 38 alarm conditions 38 alarms, silencing 28 alarms, troubleshooting 38 authorized reseller 49 Auto-Bypass mode 27, 42 B backup time, insufficient 41 batteries, care and storage 34 batteries, charging 22, 25 batteries, insufficient warning when low 40 batteries, replacing 34, 35 batteries, runtime 45 batteries, sp[...]

Index 60 front panel LEDs 8 G general alarm condition 40 General Alarm LED, location 8 General Alarm LED, tr oubleshooting 38 ground bonding cable, connecting 21 grounding methods 57 H hardware options 48 hardware, preparing to install 11 high-current output rece ptacle, connecting 21 high-current output receptacle, location 9 high-current output r[...]

Index 61 REPO port, connecting 19 REPO port, location 9 REPO port, overview 9 REPO port, specifications 46 REPO port, verifying connection 29 required information 49 required tools 12 runtime specifications 45 S safety considerations 11, 34 selecting a site 12 series number 52 shipping the UPS 15 site requirements 12 site wiring condition 41 Site W[...]