HP (Hewlett-Packard) R5500 manual

HP UP S R5 5 00 User G uid e Part Number 351643-004 A September 2007 (Fourth Edition)[...]

© Copyright 2003, 2007 Hewlett- Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such produc ts and services. Noth ing herein should be construed as constituting an additional w arr[...]

Contents 3 Con te nt s Component iden tifica tion ............................................................................................................... 6 UPS R5500 overview ............................................................................................................. .................... 6 UPS fron t panel .................[...]

Contents 4 Verifying the REPO port conn ection ............................................................................................. .............. 30 Powering down the UPS .......................................................................................................... ................. 30 Power mana geme nt ......................[...]

Contents 5 UPS spare par ts list ........................................................................................................... ....................... 48 Hardware options ............................................................................................................... .................... 49 Technical suppo rt ..........[...]

Component identification 6 C om ponent i d entif i cati on UPS R5500 overview The HP UPS R5500 features a 3U rack-mount design and offers power protection for loads up to 5000 VA/4500 W (NA/JPN) or 6000 VA/5400 W (INTL). The modular design includes two hot-swappable battery modules and one hot-swappable electronics modu le, allowing for reduced dow[...]

Component identification 7 UPS front panel controls The front panel is shown with the bezel removed. Item Description Function 1 On button Powers up the UPS (" Starting power to the load " on page 24 ) 2 Standby button Places the UPS in Standby mode (on page 27 ) 3 Test/Alarm Reset button • Silences UPS alarms (" Silencing an audib[...]

Component identification 8 UPS front panel LED indicators The front panel is shown with the bezel removed. Item LED description 1 Overload 2 76% to 100% loa d 3 51% to 75% loa d (2 ERMs) 4 26% to 50% loa d (1 ERM) 5 0% to 25% load (0 ERMs) 6 General Alarm 7 On Battery 8 Battery Fault 9 Site Wiring Fault 10 Utility 11 Configure Mode On For more info[...]

Component identification 9 UPS rear panel Item Description 1 REPO port 2 Ground bonding screw 3 Communications port/option slot 4 Load segment 1 circuit breaker (controls the C19 and C13 receptacles, but does no t control the large output receptacle) 5 Load segment 1 (two IEC-320-C19 recep tacles, two IEC- 320-C13 receptacles, and one large output [...]

Component identification 10 • The REPO feature immediately powers down prot ected devices and does not utilize the orderly shutdown procedure initiated by power management software. • The REPO feature sh uts down UPS units opera ting under either util ity or battery power. NOTE: If the UPS was operating on battery powe r when the remote switch [...]

Installation 11 Inst allati o n Precautions Save these instructions. This document contains impo rtant safety instructions that sh ould be followed during installation, operation, and ma intenance of the UPS and batteries. WARNING: A risk of personal injury from elect ric shock and hazardous energy l evels exists. The installation of options and ro[...]

Installation 12 The following items are sup plied with the rack: • Screws • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electric shock, inst all the unit in a temperature- and humidity- controlled indoor environment, free of conductive cont aminants. When selecting a site, consider the f ollowin[...]

Installation 13 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are exten ded to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the ra ck if it is a single-ra ck installation. • The racks are coupled together in multipl [...]

Installation 14 3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts or clip nuts.[...]

Installation 15 5. Tighten the hex nuts. Preparing the rails for integrated shipping If the unit is to be shipped in an HP 9000 or 10000 series rack: 1. Remove the hex nuts, flat washers, and lock washers from the mounting rail. 2. Install the rail reinforcement plates and tighten us ing the hex nuts with captive washers in cluded in the kit, inste[...]

Installation 16 WARNING: Uneven mechanical loading in the rack may cause a hazardou s condition CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. 1. Install the mounting rails (" Installing the mountin[...]

Installation 17 Removing the UPS battery bracket Installing the batteries WARNING: To prevent personal injury, prepare th e area and observe all materials-handling procedures when transporting a battery mo dule. Battery modules weigh 20 kg (44 lb).[...]

Installation 18 Replacing the UPS battery bracket Attaching the UPS front bezel[...]

Installation 19 Switching on the UPS battery circuit breaker Connecting the serial communications port CAUTION: Use only the computer interfa ce cable supplied with the UPS to connect the communications port to the host computer. CAUTION: Using a USB to serial converter cable will damage the UPS. IMPORTANT: Power management software requir es the c[...]

Installation 20 Connecting the REPO port WARNING: The pins on the REPO port are polarity se nsitive. Be sure to verify polarity while connecting the REPO port. WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment room must be connected to a REPO ci rcuit. IMPORTANT: The remote[...]

Installation 21 Separate wire pairs are attached to a single, no rmally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity, a REPO is initia ted. To avoid REPO port disconnect: • Minimize wire strain while co[...]

Installation 22 The ground bonding cable is not included. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the e quipment: • Plug the input line cord into a grounded ( earthed ) electrical outlet that is installed near the equipment and is easily accessible. • Do not disable the grounding plug on t[...]

Installation 23 To provide additional receptacles: • Plug a PDU or other device into the high current, large output receptacle. The large output receptacle is part of load segment 1 and can be turned off and on using power management software (on page 31 ). • Plug an extension bar into any IEC-320-C19 receptacle to yield eight additional IEC-32[...]

Installation 24 IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode (on page 27 ). IMPORTANT: AC [...]

Installation 25 Attaching the ERM front bezel Switching off the ERM circuit breaker WARNING: To prevent personal injury from electric shock or damage to the equip ment, verify that the circuit breaker is in the Off position.[...]

Installation 26 Connecting the ERM to the UPS NOTE: To install a second ERM, plug the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected. Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet. When the UPS is plugged in, it automat[...]

UPS operations 27 UP S oper ati ons Modes of operation The UPS has four modes of operation: • Standby mode (on page 27 ) • Operate mode (on page 27 ) • Configure mode (on page 28 ) • Auto-Bypass mode (on page 28 ) Standby mode In Standby mode: • No power is available at the UPS output receptacles. • The UPS charges the batteries as nece[...]

UPS operations 28 NOTE: • If the UPS is using battery power (no utilit y powe r is present and the Utility LED is red), press and hold the On button until the audible alarm sounds. • If the UPS is off (no LEDs are illuminated), pr ess the On button to start the UPS on battery power. For the location of buttons, see "UPS front panel control[...]

UPS operations 29 Available settings Parameter Associated LE D Explanation (when LED is illuminated) 230 Nom Battery Fault (red) Nominal utility voltage level is set to 230 VAC (factory default for 326529-B 31) 240 Nom Site Wiring Fault (red) Nominal utility voltage level is set to 240 VAC Wiring Fault Setting Wiring Fault Utility (g reen) Audible [...]

UPS operations 30 Silencing an audible alarm To silence an alarm, press the Test/Alarm Reset button (" UPS front panel controls " on page 7 ). IMPORTANT: • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. • If a utility power failure caused the alarm (the Utility LED or the Ge neral Al[...]

Power management 31 P o w er management Power management software HP Power Manager softwar e ensures maximum power reliability of comput er systems through comprehensive contr ol of UPSs. The easy-to-u se browser interfa ce enables novice users to configure and manage power protection settings. To download the latest version of HP Power Manager sof[...]

Maintenance 32 Maintenance Removing the UPS front bezel Removing the ERM front bezel[...]

Maintenance 33 Replacing the UPS electronics module This component is hot-swappable and can be re placed without powering down the UPS. 1. (optional) To replace the component with the UP S powered down, refer to "Powering down the UPS (on page 30 )." 2. Disconnect the comm unications cabl e from the option card. 3. Remove the option card [...]

Maintenance 34 7. Replace the screw. 8. Replace the option card. 9. Reconnect the external cable to the card. 10. Verify that the UPS is configured to the prop er voltage and number of attached ERMs. See "Configuring the UPS (on page 28 )." 11. Replace the front bezel. Replacing the UPS option card This component is hot-swappable and can [...]

Maintenance 35 To replace the component, reverse the r emoval procedure. NOTE: Replacing the option card might require power management softwa re to be restarted or reconfigured. Replacing the batteries To replace the batteries: 1. Read and observe the requirements in "Impor tant battery safety information (on page 35 )" and "Battery[...]

Maintenance 36 CAUTION: Because of the short sh elf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. a. Connect the UPS to utility power. b. Allow the UPS to remain in Standby mode. c. Allow th[...]

Maintenance 37 Replacing the UPS To remove the UPS: 1. Power down all attached load devices. 2. Power down the UPS (" Powering down the UPS " on page 30 ). 3. Switch the circuit breaker for any attach ed ERMs to the Off (down) position. 4. Switch the battery circuit breaker for the UPS to the Off (down) position. 5. Unplug the UPS power c[...]

Maintenance 38 3. Unplug the ERM from a second connected ERM. 4. Remove the front bezel (" Removing the E RM front bezel " on page 32 ) on the ERM that is being replaced. 5. Remove the screws securing the ERM to the rack. 6. Remove the ERM from the rack. To replace the component, reverse the r emoval procedure. Updating the UPS firmware C[...]

Troubleshooting 39 T r oubleshooting LED and audible alarm troubleshooting General Alarm LED On Battery LED Battery Fault LED Site Wiring Fault LED Utility LED Overload LED Audible alarm Can alarm be silenced (" Silencing an audible alarm " on page 30 )? Condition Off Off Off Off Green Off No audible alarm N/A UPS is in Operate mode (on p[...]

Troubleshooting 40 Red Off Off Off Off Off On— Continuous Yes Battery condition (on page 40 ) Flashing red Off Off Off Flashing green Off On— Continuous Yes REPO condition (on page 42 ) Off Off Off Red Off Off On—1 beep every 5 seconds Yes Site wiring condition (on page 42 ) Flashing red Off Off Off Off Red On— Continuous Yes UPS power capa[...]

Troubleshooting 41 b. Remove one or more load devices to reduce the power requir ements. c. Wait at least 5 seconds and restart the UPS. d. If the condition persists, ver ify that the load devices are not defective. 4. Allow the UPS to cool: a. Power down the UPS (" Powering down the UPS " on page 30 ). b. Clear vents and remove any heat [...]

Troubleshooting 42 Overload condition All the load LEDs are illuminated. Action : 1. Power down the UPS (" Powering down the UPS " on page 30 ). 2. Remove one or more load devices to reduce the power requir ements. 3. Wait at least 5 seconds and restart the UPS. 4. If the condition persists, ver ify that the load devices are not defective[...]

Troubleshooting 43 UPS frequently switches between utility and battery power Action : 1. Check the input voltage and recon figure the UPS (" Configuring th e UPS " on page 28 ). 2. Contact a qualified electrician to verify that the utility power is suitable for the UPS. UPS is in Auto-Bypass mode Action : 1. If power management software i[...]

Specifications 44 Sp e c i fica t io ns UPS physical specifications Parameter Value Height 13.03 cm (5.13 in) Depth 66.04 cm (26 in) Width 44.15 cm (17.38 i n) Weight 68 kg (150 lb) ERM physical specifications Parameter Value Height 13.03 cm (5.13 in) Depth 63.83 cm (25.13 i n) Width 44.45 cm (17.50 i n) Weight 75 kg (167 lb) UPS input specificatio[...]

Specifications 45 UPS model Load segment Circuit breaker Output receptacles Maximum current 2 x IEC-320-C13 10 A per receptacle 1 x L6-30R Up to full UPS power rating 2 15 A¹ 2 x IEC-320-C19 15 A per receptacle² 2 x IEC-320-C13 10 A per receptacle R5500 INTL 1 15 A¹ 2 x IEC-320-C19 15 A per receptacle² 2 x IEC-320-C13 10 A per receptacle 1 x IE[...]

Specifications 46 Output tolerance specifications Source of power Regulation Utility power (nominal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nominal output voltage rating Output feature specifications Feature Specification Online ef[...]

Specifications 47 Load, W (percent) Estimated battery runtime (minutes) Runtime with one ERM (minutes) Runtime with two ERMs (minutes) 50 15 49 85 80 7 25 48 100 5 19 36 Environmental specifications Feature Specification Operating temperature 10°C to 40°C (50°F to 104°F); UL-tested at 25°C (77°F) Nonoperating temperature -25°C to 55°C (-13?[...]

Spares 48 S par e s Ordering spares To order a spare, visit the HP website ( http://h61003.www6.hp.com ). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description Spare part number 1 X-slot serial card 419180-001 2 Mounting rail 419181-001 3 Electronics module NA/JPN 407417-D71 Electron[...]

Spares 49 Item Description Spare part number 8 Computer interface cable 397642-001 9 Extension bars and mounting hard ware 419595-0 01* 10 UPS unit NA/JPN 407415-D71* UPS unit INTL 407416-B31* 11 ERM unit 407439-001* 12 10 A jumper cord 142258-006* * not shown Hardware options For information on the supported hard ware options, see the HP web site [...]

Technical support 50 T ec hnical su ppo rt Before you contact HP Be sure to have the following inform ation available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware [...]

Warranty information 51 W a rra nt y i n form a t io n Limited warranty To back up the wide range of features offered with the UPS, a 3-ye ar limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provid ed by the original equipment manufacturer) [...]

Regulatory compliance notices 52 R e gulatory compliance noti ce s Regulatory compliance identification numbers For the purpose of regulatory compliance certi fications and identification, this product has been assigned a unique regulatory mod el number. The regu latory mo del number can be found on the product nameplate label, along with all requi[...]

Regulatory compliance notices 53 energy and, if not installed and used in accordance with the instru ctions, may cause harmful interferen ce to radio communications. However, th ere is no guarantee that interference will not occur in a particular installation. If this equipment does caus e harmful inte rference to radio or televi sion reception, w [...]

Regulatory compliance notices 54 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interf erence-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte tout es les exigences du Règl ement sur le matériel brouilleur du Canada. Class B equipment This Class[...]

Regulatory compliance notices 55 Japanese notice BSMI notice Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and bu rns exists if the battery is not properly handle d. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temper[...]

Regulatory compliance notices 56 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery ma rks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal. Power[...]

Electrostatic discharge 57 Elec tr o stati c disc har ge Preventing electrostatic discharge To prevent damaging the system, be aware of the precaution s you need to follow when s etting up the system or handling parts. A discharg e of static electric ity from a fing er or other conductor may damage system boards or other static-sensitive de vices. [...]

Acronyms and abbreviations 58 A c r on y ms and a bbr e v iati ons ERM extended runtime module LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufac turers Associa tion NFPA National Fire Protection Association PDU power distribution unit PFC power factor corr ected REPO remote emergency power o ff UPS uninterruptib[...]

Index 59 A alarm cannot be silenced 39 alarm conditions 39 alarms, silencing 30 alarms, troubleshooting 39 authorized reseller 50 Auto-Bypass mode 28, 43 B backup time, insufficient 42 batteries, care and storage 35 batteries, charging 23, 26 batteries, insufficient warning when low 41 batteries, replacing 35, 36 batteries, runtime 46 batteries, sp[...]

Index 60 G general alarm condition 40 General Alarm LED, location 8 General Alarm LED, troubleshooting 39 ground bonding cable, connecting 21 grounding methods 57 H hardware options 49 hardware, preparing to install 11 high-current output receptacle, connecting 22 high-current output receptacle, location 9 high-current output receptacle, specificat[...]

Index 61 REPO port, connecting 20 REPO port, location 9 REPO port, overview 9 REPO port, specifications 47 REPO port, verifying connection 30 required information 50 required tools 11 runtime specifications 46 S safety considerations 11, 35 selecting a site 12 series number 52 shipping the UPS 15 site requirements 12 site wiring condition 42 Site W[...]