HP (Hewlett-Packard) RP3440 manual

HP 9 000 r p3 4 1 0 and HP 9 000 r p3 44 0 U ser S er v i ce Gui de HP P ar t Number : A7 1 3 7 -9 6008-ed6 P ublished: Febr uar y 20 1 0 E dition: 6[...]

Legal Notices Copyright © 2003, 2010 Hewlett-P ackard Development Company , L.P . The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an addi[...]

T able o f Co nten ts Abou t This Doc ument ....................................................................................................... 15 In te nd ed A ud ie nc e................................................................................................................................1 5 Ne w an d Ch an ge d In fo rm at io n in T [...]

Ad di ti on al C on tr ol s an d In di ca to rs ................................................................................................33 Ho t- Pl ug ga bl e Di sk D ri v e In di ca to rs .........................................................................................33 Op ti on al R em ov a bl e Me di a Dr iv e...................[...]

Un lo ad in g th e Se rv er w it h a L if te r..................................................................................................5 2 In st al li ng A dd it io na l Co mp on en ts .......................................................................................................52 Re mo vi ng a nd R ep la ci ng S er v er C ov er s[...]

Preparation ...................................................................................................................................... 91 De te rm in in g th e Ph ys ic al i LO M P A cc es s Me th od ....................................................................91 De te rm in in g th e iL O MP L AN C on fi gu ra ti on M et ho d...[...]

St an da rd H P- UX B oo ti ng U si ng t he B oo t Co ns ol e Ha nd le r.........................................................1 09 Bo ot in g HP -U X in S in gl e- Us er M od e............................................................................................1 10 Bo ot in g HP -U X in L V M Ma in te na nc e Mo de .......................[...]

Re pl ac in g a Ha rd D is k Dr iv e.........................................................................................................1 42 Re mo vi ng a nd R ep la ci ng A ir fl ow G ui de s..........................................................................................1 44 Re mo vi ng a nd R ep la ci ng t he M em or y Ai rf lo w G[...]

Removing and Replacing the Hard Disk Drive (SCSI) Backplane.. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. 189 Re mo vi ng t he H ar d Dr iv e Di sk S CS I Ba ck pl an e...........................................................................1 89 Re pl ac in g th e Ha rd D is k Dr iv e SC SI B ac kp la ne .[...]

L ist of F igur es 1- 1 HP 9 00 0 rp 34 10 a nd r p3 44 0 Se rv er s - Fr on t V ie w.........................................................................1 9 1-2 HP 9000 rp3410 and rp3440 Servers - Front V iew with Bezel Removed.. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. . .. 19 1- 3 HP 9 00 0 rp 34 10 a nd r p3 44 0 Se rv er s - [...]

3- 37 Un lo ck in g th e Du al P ro ce ss or M od ul e Lo ck in g Me ch an is m .......................................................79 3- 38 Al ig ni ng t he P ro ce ss or M od ul e.....................................................................................................8 0 3- 39 Lo ck in g th e Du al P ro ce ss or M od ul e in Pl ac [...]

6- 38 Re mo vi ng t he P ow er P od ............................................................................................................15 7 6- 39 Di sc on ne ct in g th e T ur bo F an C ab le .............................................................................................15 7 6- 40 Re le as in g th e He at si nk C ap ti v e Sc[...]

L ist of T ables 1 Pu bl is hi ng H is to ry D et ai ls ............................................................................................................15 2 HP -U X 11 i Re le as es .......................................................................................................................17 1- 1 Se rv er D im en si on s an d[...]

14[...]

Abo ut T his Doc ument This document provides information and instructions on how to service and troubleshoot the HP 9000 rp3410 and rp3440 servers. The document publication date and part number indicate the document’ s current edition. The document part number will change when extensive changes are made. Document updates may be issued between ed[...]

Appendix B Utilities: Provides information on the utilities on the server such as Boot Console Handler (BCH) and the iLO MP . Appendix C Physical and Environmental Specifications: Provides temperature and airflow information for minimum, typical, and maximum configurations for the serv er . Also lists the server and rack w eights and dimensions. T [...]

T able 2 HP -UX 1 1i Releases Supported Processor Ar c hitecture Release Name Release Identifier Intel ® Itanium ® HP-UX 11i v1.5 B.11.20 Intel Itanium HP-UX 11i v1.6 B.11.22 Intel Itanium HP-UX 11i v2 B.11.23 Intel Itanium HP-UX 11i v3 B.11.31 R elated Doc uments Y ou can find other information on HP server hardw are management and diagnostic su[...]

HP Co ntact Inf ormati on For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator w ebpage ( http://welcome.hp.com/country/ us/en/wwcontact.html .) • In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html . For HP technical suppo[...]

1 Ov erv ie w The HP 9000 rp3410 server is a 1P/1C, 1P/2C, rack- or pedestal-mount serv er . Similarly , the HP 9000 rp3440 server is a 1P/1C, 1P/2C, 2P/2C, or 2P/4C rack- or pedestal-mount serv er . Both of these servers are based on the P A-RISC processor family architecture. The server accommodates up to 12 DIMMs and internal peripherals includi[...]

Figur e 1 - 4 HP 9000 r p34 1 0 and rp3440 Servers - P edestal Mount Detailed Se r v er Desc r iption This section provides information on the features that comprise the HP 9000 rp3410 and rp3440 servers. Pr ocess or The following is supported on the HP 9000 rp3410 and rp3440 serv ers: • 800 MHz/1.5 GB cache (HP 9000 rp3410 and rp3440 serv ers) ?[...]

6 GB (HP 9000 rp3410 server), 24 GB (HP 9000 rp3440 serv er with 2 GB DIMMs installed in all 12 slots), or — — 32 GB (HP 9000 rp3440 server with 4 GB DIMMs installed in the first eight slots) • For the HP 9000 rp3410 server , DIMMs are as follows: — 256 MB, 512 MB, and 1 GB — standard 184 pins 2.5V — DDR266, CL2, registered, ECC • For[...]

• 650W output power . • The power supply is split in a front end block (the actual pow er supply case) that converts the line voltage into high DC v oltage and back end voltage regulation modules (on the motherboard) that step down the front end DC v oltage to the required voltages. • Redundant and hot-pluggable power supplies (front end bloc[...]

Ev ent IDs f or Err ors and E vents The server firmw are generates event IDs similar to chassis codes for errors, ev ents, and forward progress to the Integrated Light-Out Management Processor (iLO MP) through common shared memory . The iLO MP interprets and stores event IDs. Reviewing these events helps y ou diagnose and troubleshoot problems with[...]

Figur e 1 -5 S ystem Board Block Diagram S y stem Boar d Compone nts The following describes the main components of the system board: • Dual P A-RISC processors: — One or two processors enabled in the HP 9000 rp3410 server — One, two, or four processors enabled in the HP 9000 rp3440 server • ZX1 I/O and memory controller • ZX1 PCI bus con[...]

mechanical compatibility and support circuitry exist. A processor CSR consists of a dual processor module with heatsink assembly . One end of the FSB is terminated with an I/O ASIC. The other end of the bus is terminated with a CSR. An additional CSR can be loaded in the middle. For the system to function properly , the processor farthest aw ay fro[...]

Figur e 1 -6 Memor y Block Diagram Memory Ar chitec ture The I/O ASIC memory interface supports two DDR cells, each of which is 144 data bits wide. The memory subsystem physical design uses a comb-filter termination scheme for both the data and address/control buses. This part of the topology is similar to other DDR designs in the computer industry[...]

T able 1 - 2 M emory Arra y Capacities DDR SDRAM Count, T ype and T ec hnology Single DIMM Size Minimum and Maximum Memory Size 18 x 32 MB x 4 DDR SDRAMs (128 MB) 256 MB DIMM 0.5 GB / 3 GB 36 x 32 MB x 4 DDR SDRAMs (128 MB) 512 MB DIMM 2 GB / 6 GB 36 x 64 MB x 4 DDR SDRAMs (256 MB) 1024 MB DIMM 4 GB / 12 GB 36 x 128 MB x 4 DDR SDRAMs (512 MB) 2048 [...]

• 16-bit PDH bus with reserved address space for the following: — Flash memory — Nonvolatile memory — Scratch RAM — Real-time clock — UART s — External registers — Firmw are read/writable registers — T wo general purpose 32-bit registers — Semaphore registers — Monarch selection registers — T est and reset register • Reset[...]

IDE Interface The IDE controller (PCI649) supports the A T API zero (0) to five (5) modes (from 16 to 100 MB/s). The usable speed on this system is limited to 16 MHz (A T A-33 mode, 33 MB/s) because the slimline CD/DVD devices do not support the A T A-66 and 100 modes. The primary IDE channel is the only channel that is implemented. The IDE cable p[...]

T able 1 - 4 Extended Core I/O P at hs (continued) ACP I P at h Location Function Associated with P ath Slot 0/0/3/0 Rear panel (with LAN 10/100 label) LAN 100 port Core I/O 0/1/1/0 System board Ultra 3 SCSI Channel A Core I/O 0/1/1/1 System board Ultra 3 SCSI Channel B Core I/O 0/1/1/1.x.y Rear panel (with SCSI L VD/SE label) Ultra 3 SCSI I/O— e[...]

T able 1 -6 PCI I/O Har dwar e P aths (continued) HP -UX P ath MAPP ER P ath PCI Car d Functionality 0/1/1/1.2.0 0/1/1/1.2.0 Internal SCSI - Slot 2 0/1/1/0 0/1/1/0 Channel A Ultra 3 SCSI 0/1/1/1 0/1/1/1 Channel B Ultra 3 SCSI 0/1/1/1. x.y 0/1/1/1.x.y External, Ultra 3 SCSI L VD/SE 0/1/2/0 0/1/2/0 Core LAN Gb 0/4/1/0 0/4/1/0 PCI Slot 1 0/3/1/0 0/3/1[...]

Figur e 1 -8 Control P anel LEDs and Buttons T able 1-7 provides control panel and LED information. T able 1 - 7 Control P an el LEDs and S witches Function Name The green on/off LED is illuminated when the power is on. P ower on/off LED Controls the power supply (turns system pow er on or off ) if power is av ailable to the power supply . (Control[...]

Additi onal Co ntr ols and Indicato rs HP 9000 rp3410 and rp3440 servers can hav e up to three low-voltage differential (L VD), 3.5-inch form factor hot-pluggable disk drives installed. These disk driv es have LEDs that provide status and activity information. Hot-P luggable Disk Dri ve Indi cators The disk drives hav e two LEDs per driv e, as foll[...]

R ear P anel The rear panel of the HP 9000 rp3410 and rp3440 servers includes communication ports, I/O ports, AC power connector , and the locator LED/button. Additional LEDs located on the rear panel of the HP 9000 rp3410 and rp3440 servers signal the operational status of: • 10/100/1000 Base-T Ethernet LAN • iLO MP card LAN Figure 1-11 shows [...]

1 0/1 00/1 000 Base - T Ethernet LAN Connec tor Figure 1-12 shows the rear panel 10/100/1000 base-T Ethernet LAN connector and the status and activity LEDs. Figur e 1 - 1 2 1 0/1 00/1 000 B ase-T Ethernet LAN Connector LEDs T able 1-11 lists the 10/100/1000 base-T Ethernet LAN connector LED descriptions. T able 1 - 1 1 1 0/1 00/1 000 Base - T Ether[...]

Figur e 1 - 1 3 Dual USB P or t Connector Figure 1-14 shows the single USB port. Figur e 1 - 1 4 Single USB P ort T able 1-13 lists the USB pinouts. T able 1 - 1 3 USB P inouts Signal Description P in Number +5 VDC 1 MR 2 PR 3 Ground 4 S CS I P ort, Ultr a 3, 6 8-P in A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the serv[...]

T able 1 - 1 4 SCSI P ort Pinouts (contin ued) Signal Description P in Number Signal Description P in Number S39 (–DB P1) 39 S5 (+DB P1) 5 S40 (–DB 0) 40 S6 (+DB 0) 6 S41 (–DB 1) 41 S7 (+DB 1) 7 S42 (–DB 2) 42 S8 (+DB 2) 8 S43 (–DB 3) 43 S9 (+DB 3) 9 S44 (–DB 4) 44 S10 (+DB 4) 10 S45 (–DB 5) 45 S11 (+DB 5) 11 S46 (–DB 6) 46 S12 (+DB[...]

Figur e 1 - 1 6 iLO MP Car d L AN LEDs T able 1-15 lists the iLO MP card LAN LEDs. T able 1 - 1 5 iL O MP Card LAN LEDs Description Color LED iLO MP is running self-test or error is detected Y ellow Self-test 10BT link established, flashing green 10BT link activity , off no link Green 10BT 100BT link established, flashing green 100BT link activity [...]

T able 1 - 1 7 P ower S tates DC V oltage Applied? Standb y DC V oltage Applied? P ow er Ac tiv ated t hr ough the iLO MP PC Command; or Fr ont P anel P ower Button Activated? P ow er Cable Plugged Into Receptacle? P ow er States No Y es No Y es Standby power Y es Y es Y es Y es Full power No No No No Off NO TE: If the power restore feature is set [...]

3. T o enable command mode, enter CM . 4. T o use the remote power control command, enter PC . 5. Enter OFF to power off the serv er , and enter YES when prompted to confirm the action. IMPORT ANT: The main DC v oltage is now removed from the system; how ever , AC voltage for standby power is still present in the serv er . 6. Unplug all the power c[...]

2 S y st em S pec if icati ons This chapter provides information on the basic system configuration, physical specifications, and requirements for the HP 9000 rp3410 or rp3440 serv er . S y stem C onf igur atio n T able 2-1 lists the minimum and maximum configuration options for the HP 9000 rp3410 and rp3440 servers. T able 2- 1 Minimum and Maximum [...]

T able 2- 2 Ser v er Dimensions and V alues (continued) V alues Dimension 0.2 m 2 (2.1 sq. ft.) P edestal footprint 2U Rack units Gr ounding The site building shall provide a safety ground or protective earth for each AC service entrance to all cabinets. Install a PE (protective earthing) conductor that is identical in size, insulation material, an[...]

S ys tem P o wer S pec ifi cations A v ailable power (output) is the maximum DC pow er that the power supply can supply to the system. Maximum input power is what the power supply requires from the AC line to deliver the maximum DC output (given w orst case efficiency and maximum loading). Maximum input current is the worst case or highest current [...]

T able 2-5 Additional Component P ow er Consumption P ow er Consumption Additional Component 443.6 Btu/h 130W Processor 78.4 Btu/h 23W SCSI hard disk drive (with I/O access) 54.5 Btu/h 16W SCSI hard disk drive (idle) 34.12 Btu/h to 85.30 Btu/h 10W to 25W PCI card En v ir onmental S pec if icati ons This section provides the temperature and humidity[...]

per 1,000 feet of elev ation above 5,000 feet above sea lev el up to 30°C at 10,000 feet. For optimum reliability and performance, the recommended operating range is 20°C to 25°C and 40% – 55% relative humidity . Ambient intake air temperature is often different from ambient room temperature. Measure the operating temperature and humidity dire[...]

The air is pulled through openings in the front cover and the mass storage devices and pushed through the PCI card cage.P erforation is provided between and above the PCI card cage to enable proper exhaust ventilation to maintain the required temperature rating of the PCI cards. CA UTION: For maximum cooling effects, ensure that the chassis ventila[...]

3 Inst alling the S y stem This chapter provides information on how to install the system. Intr oducti on The HP 9000 rp3410 server is a 1P/1C, 1P/2C, rack- or pedestal-mount serv er . Similarly , the HP 9000 rp3440 server is a 1P/1C, 1P/2C, 2P/2C or 2P/4C rack- or pedestal-mount serv er . Both of these servers are based on the P A-RISC processor f[...]

Figur e 3- 4 HP 9000 rp3 4 1 0/rp3440 Server - P edestal M ount Detailed Se r v er Desc ripti on The following sections list the main subsystems within the HP 9000 rp3410 and rp3440 serv ers. F eatur es T able 3-1 lists the features of the HP 9000 rp3410 and rp3440 servers. T able 3- 1 HP 9000 rp3 4 1 0 and rp3440 Server F eatures rp3440 rp34 1 0 F[...]

T able 3- 1 HP 9000 rp3 4 1 0 and rp3440 Server F eatures (continued) rp3440 rp34 1 0 Featur es Integrated Ultra-3 SCSI dual-channel controller; 80 MBs transfer rate with one internal 68 pin connector and one external 68 pin connector . N/A SCSI PCI Gigabit, fast Ethernet controller PCI Gigabit, fast Ethernet controller LAN Four 64 bit hot-pluggabl[...]

T able 3- 2 Ser v er Dimensions and V alues (continued) V alues Dimensions 2.1 sq ft (0.2 m2) P edestal footprint 2U Rack units Saf et y Inf ormati on Use care to prevent injury and equipment damage when performing remov al and replacement procedures. V oltages might be present within the server . Many assemblies are sensitive to damage by electros[...]

T able 3-3 Installation Sequence Chec klist (continued) Completed Description Step Set up the console. 5 P ower on the server . 6 Access the console. 7 Boot the operating system. 8 V erify the server configuration. 9 Unpac king and Inspecting the Se r v er This section describes procedures y ou perform before installation. Ensure that you have adeq[...]

NO TE: T o identify each item by part number , see the sales order packing slip. R eturning Damaged E quipmen t If the equipment is damaged, contact your HP customer service representative immediately . The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Un[...]

instructions, see the Installation Guide, Mid-Weight Slide Kit (HP part number 5065-7291) . This document can be accessed on the HP website at http://www .hp.com/racksolutions . W ARNING! Ensure that all anti-tip features (front and rear anti-tip feet installed; adequate ballast properly placed; and so on) are employed before extending the serv er [...]

Remo ving the T op Cov er on a Rack -M ounted Server NO TE: If you are replacing a hot-sw appable item, you can leav e the server on and leave the external cables (including the power cord) connected. T o remove the top cov er , follow these steps: 1. P ower off the serv er and disconnect the pow er and external cables from the back of the server .[...]

1. Align the front edge of the cov er with the alignment mark on the optical driv e bay . Figur e 3- 7 Aligning th e T op Cov er 2. Grasp the blue release lever and slide the cov er tow ard the front of the server until the lev er snaps into place. Figur e 3-8 C losing the T op Cover 3. Slide the server into the rack enclosure and reconnect the pow[...]

1. Press in on the retaining clips located on the right side of the front panel. Figur e 3-9 Fr ont B ez el Retaining Clip 2. Rotate the front panel outw ard and lift it off the server chassis. Replacing the Front Bezel on a R ac k -Mounted Ser ver T o replace the front bezel, follow these steps: 1. Insert the bezel latches into the matching slots [...]

Acce ssing a P edestal-Mo unted Se r v er NO TE: If you are replacing a hot-sw appable item, you can leav e the server on and leave the external cables (including the power cord) connected. R emo ving the Si de Cov er on a P edestal-Mount ed Server T o remove the side cov er , follow these steps: 1. P ower off the serv er and disconnect the power a[...]

Figur e 3- 1 2 Remov ing t he T op Cover on a P edestal-Mounted Ser v er 4. Remove the top cov er . CA UTION: The server depends on the access panels being closed for proper cooling of internal components. Operating the serv er with the cover remov ed can cause the server to quickly overheat. R eplac ing the T op Co ver o n a P edest al-Mounted Ser[...]

2. Place the top cover on the chassis and slide it toward the front of the serv er until the blue release lever snaps in place. Figur e 3- 1 4 Replacing th e T op Cov er on a P ed estal-Mounted Server R eplac ing the Side Co ve r on a P edestal-Mount ed Ser v er T o replace the side cover , follow these steps: 1. Align the cover mounting holes with[...]

R emo ving and R eplacing the F ron t Bez el on a P edestal-Mount ed Ser v er Y ou must remove the front bezel from the chassis to gain access to the pow er supplies and optical drive. Remo ving the Front Bezel on a P ed estal-Mounted Server T o remove the front bezel parts, follow these steps: 1. Use the indentation at the top edge of the bezel to[...]

Figur e 3- 1 7 Aligning the P edestal Front Bez el 3. Rotate the bezel against the chassis so that it snaps into place. Installing In ternal Har d Disk Dr iv es This section provides information about installing additional internal hard disk drives. CA UTION: A hot-pluggable device can require interaction with the operating server before the device[...]

1. If you will be locking the hard driv e in place, you must remov e the cover to access the hard drive lock. a. If rack-mounted, slide the serv er out from the rack until it stops. (See “Extend the Server From the Rack” (page 53) .) b. Remove the cov er and bezel. (See “Removing and Replacing Server Cov ers and Bezels” (page 52) .) 2. Remo[...]

4. Close the drive ejector handle by pushing it down until it clicks. 5. If desired, lock the hard drive in place. a. Press the hard drive locking lev er down into the locked position. b. Replace the cover and bezel. (See “Removing and Replacing Serv er Covers and Bezels” (page 52) .) Figur e 3- 2 1 Hard Dri ve Lock 6. V erify the drive install[...]

Installing a D VD Dri ve Install a DVD drive behind the front bezel. W ARNING! Ensure that the server is pow ered off and all the power sources have been disconnected from the server before removing or replacing a removable media driv e. V oltages are present at v arious locations within the server whenev er an AC power source is connected. This vo[...]

9. V erify the drive operation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the offline diagnostic environment to exercise the newly installed module. R emov ing and Replac ing Airf low Gui des Y ou must remove airflow guides before inst[...]

3. Grasp the memory airflow guide and lift it out of the serv er . Figur e 3- 24 Remo ving the M emory Airflow Guide R eplac ing the Memory Airflo w Guide T o replace the memory airflow guide, follow these steps: 1. Align the guides on both sides of the airflow guide with the slots on the chassis. 2. Insert the memory airflow guide in the slots. 3.[...]

4. Remove the main portion of the airflow guide: a. Hold the guide using the opening on top of the guide. b. At the same time, grasp the back end of the processor airflow guide and lift the guide out of the server . Figur e 3- 25 Remo ving the Processor A ir flo w G uide 5. Grasp system fan 1A and lift it from its socket. Figur e 3- 2 6 Remo ving F[...]

8. Rotate the clip clockwise to release the latch. Figur e 3- 2 7 Opening the Release Clip 9. T o disconnect the pow er cable connected to the guide from the system board, squeeze the clips. 10. Lift the front portion of the processor airflow guide out of the serv er . Figur e 3- 28 Remo ving the Front P or tion of the Proces sor Airflow Guide 68 I[...]

R eplac ing the Proce ssor A ir f lo w Guide T o replace the processor airflow guide, follow these steps: 1. Replace the front portion of the airflow guide: a. Align the release latch of the front half of the airflow guide ov er the release latch post and snap it in place. b. Connect the power connector on the front portion of the guide to the conn[...]

Installing A dditional S y stem Memo r y The server has 12 memory sockets for installing DDR SDRAM memory modules. System memory DIMMs are located on the system board. W ARNING! Ensure that the server is pow ered off and all the power sources have been disconnected from the serv er before removing or replacing the system memory . V oltages are pres[...]

Figur e 3-30 DI MM Slot Identification Installing S ys tem Memory When adding DIMMs, you must use a minimum of four like-sized DIMMs in the next av ailable quad. If you are installing DIMMs of different sizes, you must install the largest DIMMs (most memory) in the first quad. DIMMs in the second quad can be equal to or smaller than (less memory) t[...]

Memory Loading R ules and P er f ormance Guide lines • DIMMs must be installed in server load sequence (the first DIMM must be in the first slot, the second DIMM must be in the second slot, and so on). • A minimum of 512 MB (2 x 256 MB DIMMs in a model A7136A serv er) or 1 GB (4 x 256 MB DIMMs in a model A7136B serv er) of memory must be instal[...]

Installati on Pr ocedure T o install DIMMs, follow these steps: 1. P ower off the serv er and disconnect all the power and external cables. 2. Remove the serv er cover . (See “Removing and Replacing Server Cov ers and Bezels” (page 52) .) 3. Remove the memory airflow guide. (See “Removing the Memory Airflow Guide” (page 65) .) CA UTION: T o[...]

10. V erify the memory installation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the offline diagnostic environment (ODE) to exercise the memory added. R emov ing and Replac ing the PCI C ar d Cage Accessory cards are installed in a remo[...]

Figur e 3-33 Remo ving the PCI Card Cage Co ver 5. Unscrew the bulkhead screw that holds the accessory card holder (if installed) in place. 6. The PCI slots are now accessible for installation of additional cards. R eplacing the P CI Car d Cage T o replace the PCI card cage, follow these steps: 1. Hold the PCI card cage cov er in the mounting posit[...]

at less than optimum speed. PCI slots are numbered 1 (top of card cage) through 4 (bottom of card cage). See the labels on the rear panel of the chassis for correct PCI slot number identification. Installing a P CI Car d T o install a PCI card, follow these steps: 1. Remove the cov er . (See “Removing and Replacing the T op Cover on a Rack-Mounte[...]

is replaced. A power supply can be remov ed and replaced without turning off the server on servers with tw o power supplies. CA UTION: Before removing a power supply , make sure the second pow er supply functions properly . The two green LEDs inside the supply must both be lit on the second supply before the failed power supply can be safely remov [...]

4. Push in on the power supply release lev er to lock the retaining clip in place. 5. Replace the front bezel. (See “Removing and Replacing the Front Bezel on a P edestal-Mounted Server ” (page 60) .) 6. V erify that both power supply LEDs are lit. 7. Use the iLO MP PS command to verify pow er supply operation. Installing an A dditional Pr oces[...]

5. Unlock the dual processor module locking mechanism using the CPU install tool (2.5 mm driver or Allen W rench). a. Insert the tool into the hole that runs down through the edge of the heatsink and rotate the special processor tool 180 degrees counterclockwise. b. V erify that the dual processor module socket locking mechanism is rotated into the[...]

Figur e 3-38 Aligning th e Pr ocessor Module 8. Use the special CPU install tool (2.5 mm driv er or Allen W rench) to lock the dual processor module in place on the system board. T o do this, insert the CPU install tool into the hole that runs down the side of the heatsink and rotate it clockwise 180 degrees. Figur e 3-39 Locking the Dual Proces so[...]

Figur e 3- 40 Sliding th e Sequencing Retainer P late 10. Screw in the four heatsink captiv e screws in a crisscross torquing pattern by alternately tightening the screws so as not to completely tighten one screw before the others. Figur e 3- 4 1 Sec uring the Captiv e Sc r ew s 11. Locate the two pow er pod module shims on the system board. (On se[...]

Figur e 3- 4 2 P ow er M odule Shims 12. Slide the power pod module on the system board metal mounting bracket so that the power pod module connector connects with its connector on the processor module. Figur e 3- 43 Aligning the Processor Module P ow er P od 13. Align the two mounting screw holes on the power pod module with the screw holes in the[...]

Figur e 3- 44 Installing th e Pr ocessor Module P ow er P od M ounting Scre ws 14. Connect the power pod cable to the power connector on the system board. Installing Additional Components 83[...]

Figur e 3- 45 Connecting th e P ow er P od Cable CA UTION: T urbo fan power cables can be damaged if pinched betw een the heatsink posts and the processor airflow guide. Ensure that the cables are below the top surface of the heatsink posts before installing the processor airflow guide. 15. Route the turbo fan power cables through the heatsink post[...]

19. Replace the cover . (See “Removing and Replacing the T op Cover on a Rack-Mounted Server ” (page 53) .) 20. Reconnect the power and external cables and turn on the serv er . 21. V erify processor installation by using the system utilities. • Use the iLO MP commands to verify operation • Use the BCH commands to verify operation • Use M[...]

6. Lift up on the battery holder retaining clip with a flat-head screwdriv er and slide the battery into the holder . The positive (+) terminal of the battery faces up. CA UTION: Only lift the battery high enough to clear the holder . Excessive stress on the battery holder retaining clip can damage the clip. Figur e 3- 4 7 Replacing the Sy stem Bat[...]

HP R ack HP 9000 entry class servers that are installed into racks are shipped with equipment mounting slides. The Mid-Weight Slide Kit , (HP part number 5065-7291) is provided with each set of slides. Follow the steps in the kit installation guide to determine where and how to place the serv er into the rack. The following are additional instructi[...]

• L VD/SE SCSI port — The SCSI port is used to attach SCSI external mass storage to the server — Connections to the SCSI board include the external SCSI channels for external mass storage devices CA UTION: Some restrictions apply to the mass storage devices that can be connected to the core I/O SCSI HBA. External connections to the SCSI HBA c[...]

Figur e 3- 48 LAN P orts on th e Server Rear T o enable general network connectivity for the server , follow these steps: 1. Obtain a valid IP address for each LAN port y ou plan to activate. 2. Connect the LAN cable from an av ailable LAN port into a live connection on the network. C onsole Se tup This section describes how to set up and start a c[...]

T able 3- 4 Setup Chec klist (continued) X Action Step Choose one of the three methods to configure the LAN for iLO MP access: • DHCP with DNS • ARP Ping • RS-232 serial port Configure the iLO MP LAN 2 Log in to the iLO MP from a supported web browser or command line using the default user name and password. Log on to the iLO MP 3 Change the [...]

Figur e 3- 49 iL O MP Setup Flowchart Pr epar ation Y ou must perform the following tasks before you can configure the iLO MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary . Deter mining the Phy sical iL O MP Acce ss Method Before y[...]

LAN drop, IP address, and netw orking information from that of the port used by the operating system. T able 3-5 lists the appropriate connection method, required connection components, and connectors to the host console. Use T able 3-5 to determine the physical connection method. T able 3-5 Console Connec tion Matri x Required Connection Component[...]

TIP: HP recommends using the DHCP and DNS method to simplify access to the iLO MP . When you use DHCP and DNS, y ou can connect to the iLO MP by typing the DNS name in your browser rather than an IP address only if the following conditions apply: • DHCP must be enabled (DHCP is enabled by default) • Y ou are using a DHCP server that provides th[...]

T able 3- 7 ARP P ing Commands Description Command This command assigns an IP address to the iLO MP MAC address. This ARP table entry maps the MAC address of the iLO MP LAN interface to the static IP address designated for that interface. arp -s This command tests network connections. It verifies that the iLO MP LAN port is configured with the appr[...]

1. Ensure the emulation softw are device is properly configured. The terminal emulation device runs softw are that interfaces with the server . The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen. 2. T o ensure the emulation softw are is correctly configured, verify the foll[...]

2. Log in using the default the iLO MP user name and passw ord ( Admin / Admin ). The MP Main Menu screen displays. TIP: For security reasons, HP strongly recommends that you modify the default settings during the initial login session. See “Modifying User Accounts and Default Passw ord” (page 96) . Following is the MP Main Menu screen: MP MAIN[...]

a. Access the MP Main Menu. b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify default passwords. 3. T o set up user accounts, follow these steps: a. Access the MP Main Menu. b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setti[...]

Inte r acting W ith the iL O MP Using the W eb GUI W eb browser access is an embedded feature of the iLO MP . The iLO MP has a separate LAN port from the system LAN port. It requires a separate LAN drop, IP address, and netw orking information from that of the port used by the operating system. Before starting this procedure, you must hav e the fol[...]

Figur e 3-5 1 Status Summary P age 4. Select the web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. 5. Click an option link to display data in the Display screen. 6. Click Refresh to update the display . The iLO MP web interface has a robust h[...]

Installing Y our A6 1 5 0B Graphi cs Car d If you ordered the A6150B graphics card kit for installation into a HP 9000 rp3410 or rp3440 server , install the graphics card to activate graphics capability . Do not install the USB card; it is not supported. USB capability is already incorporated into the rp3410 or rp3440 serv er , and the USB ports ar[...]

T able 3-8 P ower States DC V oltage Applied? Standb y DC V oltage Applied? P ow er Ac tiv ated Through the iL O MP PC Command; or Fr ont P anel P ower Button Activated? P ow er Cable Plugged Into Receptacle? P ow er States No Y es No Y es Standby power Y es Y es Y es Y es Full power No No No No Off NO TE: If the power restore feature is set to Alw[...]

P ow er ing Off the Server U sing the iL O MP PC C ommand T o power off the serv er using the iLO MP PC command, follow these steps: 1. Gracefully shut down the operating system. 2. Initiate a console session, and access the MP Main Menu. 3. Enter CM to enable command mode. 4. Enter PC to use the remote power control command. 5. Enter OFF to power [...]

1. At the BCH Main Menu, enter Menu> co . 2. From the Configuration Menu > prompt, enter pa pri xx/xx/xx . 3. From the Configuration Menu> prompt, enter ma . T o boot HP-UX once you hav e set the primary path, follow these steps: 1. At the BCH Main Menu, enter Menu> bo pri . The following prompt displays: Do you wish to stop at the ISL [...]

V erify ing the Serv er Conf igur atio n Using Boot Co nsole Handler T o go the Information Menu, enter in from the BCH Main Menu. Use the corresponding command from the menu to verify the enter and quantity of processors, memory , and I/O cards: 1. T o enter the POSSE shell, enter CO from the iLO MP Main Menu. T o list all the categories av ailabl[...]

T able 3- 1 0 Server P ower Button F unc tions When Server is On and OS is Running Reaction Action System power turns off (softw are controlled power off ) One to three seconds System power turns off immediately (hard pow er off ) Five seconds or longer If the server is off, and pow er is not connected to server pow er supplies, pressing the P ower[...]

Oper ating S y stem Boots w ith Pr oblems If the operating system is running and y ou are experiencing problems, use the following tools to help solve the problem: • LEDs • Error messages and event logs Inte rmitte nt Server Pr oblems Y ou can usually trace intermittent problems that occur during installation to power source problems, a loose c[...]

T o ensure you hav e the latest version of the firmw are running on the server , download the latest version of the firmw are from the web, and create a CD to install the firmw are on the server . Do wnloading the L atest V ersion o f the F irm war e T o download the latest v ersion of the firmware from the w eb, follow these steps: 1. Go to: http:[...]

T able 3- 1 2 Fr ont Control P anel LED Definitions (continued) Description Color Flash Rate State LED/Button W arning: System needs attention. Redundancy lost, component failure pending. (Additional information can be found in the System Log) Y ellow Flashing at 1 Hz Attention System Hard fault, system halted Red Flashing at 2 Hz Fault System Syst[...]

4 Booting the Oper ating S y stem This chapter describes procedures for booting and shutting down the HP-UX operating system on the HP 9000 rp3410 and rp3440 servers. Supported Oper ating S y stem Booting the server loads the operating system, which is essential for running all other programs. Y ou can only run one operating system on the server at[...]

T o boot HP-UX: 1. At the BCH Main Menu, enter Menu> co . 2. From the Configuration Menu > prompt, enter pa pri xx/xx/xx . 3. From the Configuration Menu> prompt, enter ma . T o boot HP-UX once you hav e set the primary path, follow these steps: 1. At the BCH Main Menu, enter Menu> bo pri . The following prompt displays: Do you wish to [...]

3. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the w ay in which HP-UX shuts down, and whether the server is rebooted. Use the following list to choose an HP-UX shutdown option for the serv er: • T o shut down HP-UX and halt (pow er off ) the server , issue the shutdown -h com[...]

112[...]

5 T r ouble shooting This chapter provides troubleshooting instructions for maintaining your HP 9000 rp3410 or rp3440 server . T r oublesh ooting Methodolog y W ARNING! Ensure that the system is powered off and all the pow er sources have been disconnected from the serv er before working with the server . V oltages are present at v arious locations[...]

T able 5- 1 P ow er But ton F unc tions (continued) Result Sw itc h Pres sed Time S ystem State No effect Not used. This selection initiates E-buzzer functions that are not supported in the servers Hard shutdown Less than one second More than one second but less than five seconds More than five seconds P ower on, OS shut down No effect Not used. Th[...]

v ariety of notification methods, such as e-mail. Event detections are handled automatically with minimal involv ement on your part. The following monitors are available: • CMC monitor • UPS monitor • FC hub monitor • FC switch monitor • P eripheral status monitor • Memory monitor EMS comes with y our HP-UX operating system. T o bring u[...]

E - System Event 39 3 % 01 Nov 2004 17:15:03 Event Log Navigation Help: + View next block (forward in time, e.g. from 3 to 4) - View previous block (backward in time, e.g. from 3 to 2) <CR> Continue to the next or previous block D Dump the entire log for capture and analysis F First entry L Last entry J Jump to entry number H View mode config[...]

1. P ower on the serv er and insert the ODE CD . 2. Boot the system to the PDC prompt (BOOT ADMIN, BCH, and so on). PDC prompts can differ on some computer models. Main Menu: Enter command or menu> 3. List the bootable devices by entering search: search 4. Select the CD device that contains the ODE CD , for example: p3 5. Boot from that device b[...]

Figur e 5- 1 Control P an el LEDs P o we r and S ys tem LEDs The power and system LEDs indicate the state of the system. When the system LED is flashing yellow or red, a problem exists. T able 5-3 lists the system LED states. T able 5-3 Sy stem LED States State S ystem LED AC power is off if the pow er LED is off Off Running OS Solid green Booting [...]

T able 5- 4 1 0/1 00/1 000 Base - T Ethernet L AN Connector LEDs Description Color Status LED The 1000 MHz with Ethernet protocol and twisted-pair wiring is enabled; off: no link Green On 1000BT The 100 MHz with Ethernet protocol and twisted-pair wiring is enabled; off: no link Green On 100BT The 10 MHz with Ethernet protocol and twisted-pair wirin[...]

Figur e 5- 2 Location of the STB Y and BMC LEDs T able 5-6 lists the system board LEDs. T able 5-6 Sy stem Board LEDs Description LED This standby LED comes on as soon as the system power cord is plugged in. If this light is off when you plug it in, reseat the pow er supply . If this does not work, replace the power supply . STBY A few seconds afte[...]

T able 5- 7 Cleaning Cleaning Procedure Time Fr ame Compon ent Dust with damp, lint-free cloth. Regularly Keyboard Use the HP Video Screen Cleaning Solution found in 92193M Master Clean Kit. Regularly Monitor screen See the mouse's manual for mouse maintenance procedures. Regularly Mouse Check functions of cooling fans and clean the intake ope[...]

122[...]

6 R emo v ing and R eplac ing C ompo nents This chapter describes how to remov e and replace hardware in HP 9000 rp3410 and rp3440 servers. CA UTION: Use care to prevent injury and equipment damage when performing these procedures. V oltages can be present within the server . Many assemblies are sensitive to damage by electrostatic discharge. Saf e[...]

Figur e 6 - 1 Internal Phy sical La yout T able 6-1 provides the key to Figure 6-1 . T able 6 - 1 Component Locations Hot-pluggable hard disk drives (up to 3) 8 P ower receptacles (PWR1 left, PWR2 right) 1 Hard disk drive 9 Memory airflow guide 2 System fans (Fan 2 center , Fan 3 PCI card cage) 10 Processor airflow guide 3 Intrusion switch 11 Syste[...]

Figur e 6 - 2 S ystem Board Connectors and Slots T able 6-2 provides the key to Figure 6-2 . T able 6 - 2 Connec tor Locations PCI backplane connector 17 Pow er supply fan connector 9 External SCSI connector 1 Optical drive connector 18 Pow er module power connector 10 SCSI connectors A & B 2 iLO MP card connector 19 HP ZX1 memory and I/O contr[...]

R emo v ing and Replac ing Serve r Co v ers and Bez el T o upgrade, remove, or replace most server components, you must first remov e the server cov ers from the chassis. This section explains how to remov e and replace the server covers and bezel for rack-mount and pedestal-mount configurations. W ARNING! Do not remove the serv er cover without fi[...]

Figur e 6 -3 Release the Rack Latches 3. Slide the server out of the rack until the guide-rail release clips are visible. Inserting the Serv er Into the R ack T o insert the server into the rack, follow these steps: 1. Press the rail clips on either side of the serv er inward and push the serv er into the rack until it stops. 2. V erify that the ra[...]

Figur e 6 - 4 Remo ving the T op Cover on a R ac k -Mounted Ser ver 3. Lift the top cover off the serv er chassis. R eplac ing the T op Co ver o n a Rack -Mounted Se rver CA UTION: Secure any wires or cables in your serv er so they will not get cut or interfere with the replacement of the top cov er . T o replace the top cover , follow these steps:[...]

Figur e 6 -6 Closing the T op Cover on a R ac k -Mounted Ser ver 3. Slide the server into the rack enclosure and reconnect the power and external cables. R emov ing and Replac ing the F ron t Bez el on a Rac k -Mounted Serv er Y ou must remove the front bezel from the chassis to gain access to the pow er supplies and optical drive. R emo ving the F[...]

2. Close the bezel and push tow ard the front of the server until it locks into place. Figur e 6 -8 Replacing the Front Bezel on a R ac k -Mounted Ser v er Acce ssing a P edestal-Moun t Server Both the HP 9000 rp3410 and the rp3440 servers are av ailable in a pedestal configuration or can be converted from a rack to a pedestal configuration. T o ac[...]

2. Remove the side cov er . a. Grasp both indentations at the top of the side panel and pull outw ard. b. Lift the side cover off of the server chassis. Figur e 6 -9 Remov ing the Sid e Co ver on a P ed estal-Mounted Server Removing and Replacing Server Cov ers and Bezel 131[...]

3. Remove the top cov er . Figur e 6 - 1 0 Remo ving the T op Cov er on a P edestal-M ounted Server a. T urn the top cover lock keyswitch to the unlocked position. b. Rotate the blue release handle to release the latch. c. Slide the top cover tow ard the back of the chassis and lift it off. CA UTION: The server depends on the access panels being cl[...]

1. Replace the top cover: a. Align the front edge of the top cov er with the alignment mark on the optical drive bay . Figur e 6 - 1 1 T op Cov er Alignment M ark b. Place the top cover on the chassis and slide it toward the front of the serv er until the blue release lever snaps in place. Figur e 6 - 1 2 Replacing the T op Cov er on a P edestal-M [...]

2. Replace the side cover: a. Align the side cover mounting holes with the matching tabs on the serv er chassis. b. Close the side cov er until it snaps onto the server chassis. Figur e 6 - 1 3 Replacing the Side Cover on a P edestal-Mounted Ser ver R emo ving and R eplacing the F ron t Bez el on a P edestal-Mount ed Ser v er Y ou must remove the f[...]

1. Use the indentation at the top edge of the bezel to pull the bezel aw ay from the chassis and to a 45-degree angle. Figur e 6 - 1 4 Remo ving the Fr ont B ezel on a P edestal-Mounted Ser v er 2. Lift the bezel off the mounting tabs and aw ay from the chassis. Replacing the Front Bezel on a P edestal-Mounted Ser ver T o replace the front bezel, f[...]

2. Rotate the bezel against the chassis so that it snaps into place. R emo v ing and Replac ing S y stem F ans There are four system fans to keep the server cool when it is running. The system fans are hot-sw appable, enabling you to replace a fan while the server is running. CA UTION: When the server is running, y ou must replace the top cover wit[...]

2. Remove the fan. T o remove fan 1A, 1B, 2 or 3 from a rack-mounted serv er, or fan 3 from a pedestal serv er , grasp the appropriate fan and lift it out of the fan socket ( Figure 6-16 ; Figure 6-17 ; Figure 6-18 ). Figur e 6 - 1 6 Remo ving Fan 1A or F an 1B Figur e 6 - 1 7 Remo ving Fan 2 Figur e 6 - 1 8 Remo ving Fan 3 Removing and Replacing S[...]

R eplac ing a S y ste m F an T o replace the system fan, follow these steps: 1. Grasp the replacement fan module and insert it into its fan socket. 2. For fans 1A, 1B, or 2, connect the fan power connector . CA UTION: Replace the top cover within fiv e minutes to prevent damage to the serv er components. 3. Replace the top cover . 4. Use the PS com[...]

Figur e 6 - 1 9 Releasing the P ow er Supply Retaining Clip 3. Press the power supply release lev er down and slide the power supply out of the serv er . Figur e 6 - 20 Remo ving the P ow er Supply R eplac ing the P o w er Supply T o replace the power supply , follow these steps: Removing and Replacing the Pow er Supply 139[...]

1. Open the power supply release lev er and slide the power supply into place. Figur e 6 - 2 1 Replacing th e P ow er Supply 2. Push in on the power supply release lev er to lock the retaining clip in place ( Figure 6-21 ). 3. Replace the front bezel. 4. V erify that both power supply LEDs are lit. 5. Use the PS command of the iLO MP to verify powe[...]

2. If you hav e locked your hard driv es, you must unlock them before removing or replacing a drive: CA UTION: When the server is running, y ou must replace the metal cover within fiv e minutes to prevent components from ov erheating. a. Remove the top cov er . (See “Removing and Replacing Server Covers and Bezel” (page 126) .) b. Press down on[...]

4. Pull outw ard on the release lever to remove the driv e from the server ( Figure 6-23 ; Figure 6-24 ). Figur e 6 - 24 Remo ving the Disk Driv e R eplac ing a Har d Disk Dr i ve T o install or replace a hard disk drive, follow these steps: 1. If the server is pow ered on and the OS is running, prepare the OS to have the disk driv e removed. (See [...]

Figur e 6 - 25 Remov ing the Disk Drive Slot Filler 4. Insert the hard disk driv e into the drive bay from which y ou removed the driv e and push inw ard on the release lever until the drive no longer slides forw ard. Y ou must leave the release lever in the open position, as shown, when you push the drive into the serv er . 5. Push in on the relea[...]

7. V erify the drive replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide .) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the ODE to exercise the newly i[...]

2. Remove the top cov er . (See “Removing and Replacing Server Covers and Bezel” (page 126) .) 3. Grasp the memory airflow guide and lift it out of the serv er . Figur e 6 - 28 Remov ing th e Memory Air flo w Guid e R eplacing the Memo r y Airf low Gui de T o replace the memory airflow guide, follow these steps: 1. Align the guides on both side[...]

4. Remove the main portion of the airflow guide: a. Hold the guide using the opening on top of the guide. b. At the same time, grasp the back end of the airflow guide and lift the guide out of the server . Figur e 6 - 29 Remo ving the Processor A ir flo w Guide 146 Removing and Replacing Components[...]

5. Remove the front portion of the airflow guide: a. Remove system fans 1A and 1B. (See “Removing a System Fan” (page 136) .) b. Remove the memory airflow guide. (See “Removing the Memory Airflow Guide” (page 144) .) c. Rotate the clip clockwise to release the latch. Figur e 6 -30 Opening th e Release Clip d. Disconnect the pow er cable con[...]

R eplacing the Pr ocessor A irflo w Guide T o replace the processor airflow guide, follow these steps: 1. Replace the front portion of the airflow guide: a. Align the release latch of the front half of the airflow guide ov er the release latch post and snap it in place. b. Connect the power connector on the front portion of the guide to the connect[...]

3. Route the processor turbo fan power cables through the processor heatsink posts so that the cables will not be pinched betw een the heatsink posts and the processor airflow guide ( Figure 6-32 ). CA UTION: T urbo fan power cables can be damaged if pinched betw een the heatsink posts and the processor airflow guide. Ensure that the cables are bel[...]

• 256 MB • 512 MB • 1 GB • 2 GB • 4 GB (HP 9000 rp3440 only). If 4 GB DIMMs are used, only one configuration (8 X 4 GB in the first eight sockets) is supported. Figure 6-33 shows the DIMM slot identification. Figur e 6 -33 DIMM Slot Identification rp3 4 1 0 Memo ry Conf igur atio n The HP 9000 rp3410 supports DDR SDRAM DIMMs with ECC and [...]

1 GB DIMMs. Different size DIMMs can be installed in the server , but all four DIMMs in a quad must be identical. Memory Loading R ules • DIMMs must be installed in server load sequence (the first DIMM must be in the first slot, the second DIMM must be in the second slot, and so on). • A minimum of 512 MB (2 x 256 MB DIMMs in a model A7136A ser[...]

NO TE: When replacing deallocated memory ranks on a server with system firmware v ersion 45.11 or greater , you must perform the following procedure before replacing the deallocated memory . This procedure is necessary to ensure that the memory is properly reallocated upon server boot. T o ensure the repaired memory rank reallocates properly , foll[...]

• 2A, 2B and 3A, 3B must be an identical quad (2 pairs) • 4A, 4B and 5A, 5B must be an identical quad (2 pairs) • In the HP 9000 rp3440 server , DIMMs must be installed in matched quads. T wo matched memory card pairs of equal size (that is, four identical DIMMs) must be installed, one pair per memory cell, as listed below: • 0A, 0B and 1A,[...]

Figur e 6 -34 Inserting the DI MM Into the Connector Soc k et 6. Replace the memory airflow guide. (See “Removing and Replacing the Memory Airflow Guide” (page 144) .) 7. Replace the top cover . 8. Reconnect the power and external cables and turn on the serv er . 9. V erify the memory replacement and operation by using the system utilities. (Fo[...]

R emo v ing and Replac ing a Dual Pr ocess or Module This section provides information about installing dual processor modules. The modules are located on the system board which is accessible by removing the top cov er . W ARNING! Ensure that the server is pow ered off and all the power sources have been disconnected from the server before removing[...]

Figur e 6 -3 6 Remo ving the P ow er P od Mounting Sc re ws 7. Slide the power pod tow ard the rear of the system board so that the power pod connector disconnects from its connector on the dual processor module ( Figure 6-37 . Figur e 6 -3 7 Disconnecting t he P ower P od From the Dual Pr ocessor Module 8. Lift the power pod up and out of the chas[...]

Figur e 6 -38 Remo ving the P ow er P od 9. Disconnect the turbo fan power cable. Figur e 6 -3 9 Disconnecting the T urbo Fan Cable 10. Release the four heatsink captive screws on the module heat sink. Removing and Replacing a Dual Processor Module 157[...]

Figur e 6 - 40 Releasing the Heatsink Captive Scre ws 11. Slide the sequencing retainer plate tow ard the back of the server to open the hole in the edge of the heatsink for insertion of the special processor tool into the processor module locking mechanism. 12. Unlock the dual processor module locking mechanism using the CPU install tool. Insert t[...]

13. Lift the dual processor module and the turbo fan assembly up and out of the chassis ( Figure 6-42 ). If protective pin cov ers are av ailable, install the cover on processor connectors to shield the connector pins. Place the dual processor module in an antistatic container . Figur e 6 - 4 2 Remov ing t he Dual Proces sor Modul e Figur e 6 - 43 [...]

Installing a Dual Pr ocess or Module Either one or two dual processor modules are located on the system board. Module #1 is located to the right of the system board and module #2 (when installed) is located on the left of the system board next to the bridge assembly . In a 1P/1C or 1P/2C configuration, you must install the one dual processor module[...]

Figur e 6 - 4 5 Aligning the Dual Processor Module 7. Use the special processor tool to lock the dual processor module in place on the system board. T o do this, insert the special processor tool into the hole that runs down the side of the heatsink and rotate it clockwise 180 degrees ( Figure 6-46 ). Figur e 6 - 46 Locking t he Dual Proces sor Mod[...]

Figur e 6 - 4 7 Sec uring the Captiv e Sc r ew s 10. If you are installing a second dual processor module in a serv er which contained only one dual processor module, remove the spacers from the pow er module mounting: ( Figure 6-48 .) a. Locate the two pow er module shims on the system board. b. Remove the holding screws that hold the shims in pla[...]

Figur e 6 - 4 9 Aligning t he Proces sor M odule P ow er P od 12. Align the two mounting screw holes on the power module with the screw holes in the shims on the system board metal mounting bracket ( Figure 6-49 ). Screw in the power module mounting screws ( Figure 6-50 ). (Use the screws removed in Step 10 .) Removing and Replacing a Dual Processo[...]

Figur e 6 -50 Installing the Proces sor M odule P ower P od M ounting Scre ws CA UTION: T urbo fan power cables can be damaged if pinched betw een the heatsink posts and the processor airflow guide. Ensure the cables are below the top surface of the heatsink posts before installing the processor airflow guide by routing the cables through the heats[...]

Figur e 6 -5 2 Connec ting the P ower P od Cable 16. Replace the processor airflow guide. (See “Replacing the Processor Airflow Guide” (page 148) .) 17. Replace the memory airflow guide. (See “Replacing the Memory Airflow Guide” (page 145) .) 18. Replace the cover . 19. V erify processor replacement and operation by using the system utiliti[...]

3. Remove the memory airflow guide. (See “Removing and Replacing the Memory Airflow Guide” (page 144) .) 4. Remove the processor airflow guide, the front portion of the processor airflow guide, and fans 1A and 1B. (See “Removing and Replacing the Processor Airflow Guide” (page 145) .) 5. Lift up on the battery retaining clip with a flat-hea[...]

6. V erify the battery replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide .) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. 7. Y ou must reset the system time and date using the BCH DAT[...]

Figur e 6 -54 Remo ving the PCI Car d Cag e 4. Grasp the PCI card cage cov er and slide it away from the bulkhead end of the cage, then lift the cover off. Figur e 6 -5 5 Remo ving the PCI Car d Cage Cov er The PCI cards are now accessible for removal and replacement. 5. Unscrew the bulkhead screw that holds the PCI card in place. R eplac ing the P[...]

1. Hold the cover in the mounting position and slide it tow ard the bulkhead end of the cage. 2. Hold the PCI card cage abov e the chassis mounting position, such that the bulkhead end of the cage is tow ard the server rear panel. (See Figure 6-54 .) 3. Hold the PCI card cage release lever in the raised position and low er the PCI card cage into th[...]

5. Install a PCI slot cov er to close the cavity left by the removal of the PCI card ( Figure 6-56 ). This maintains the proper airflow within the chassis. Figur e 6 -5 6 Installing a PCI Slot Co ver R eplac ing a P CI or Gr aphic s Car d T o replace the PCI or graphics card, follow these steps: 1. Remove the PCI card cage. (See “Removing the PCI[...]

5. Replace the PCI card cage. (See “Replacing the PCI Card Cage” (page 168) .) 6. Replace the top cover . 7. V erify the PCI card replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide .) • Use the iLO MP commands to verify operati[...]

Figur e 6 -5 9 Replacing the PCI Backplane 3. Replace any PCI and graphics cards. (See “Replacing a PCI or Graphics Card” (page 170) .) 4. Replace the PCI card cage. (See “Replacing the PCI Card Cage” (page 168) .) 5. V erify the backplane replacement and operation by using the system utilities. (For additional information, see Appendix B ([...]

5. Pull the drive straight out to remov e it from the chassis. Figur e 6 -60 Remo ving the Remo vable Media Dri ve R eplac ing a Remo v able Media Dr i ve T o replace the remov able media drive, follow these steps: 1. If a remov able media drive has not previously been installed in the serv er, the driv e slot is covered with a DVD drive filler . R[...]

4. Disconnect all the power and external cables. 5. Remove the top cov er . (See “Removing and Replacing Server Covers and Bezel” (page 126) .) 6. Unscrew the two mounting screws that connect the iLO MP card to the internal chassis post and the two external mounting screws that are located on both sides of the 25-pin serial connector . Figur e [...]

7. V erify the card replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide .) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. 8. T urn on the server . R emo v ing and Replac ing the iL O MP [...]

3. Lift up on the battery retaining clip with a flat-head screwdriver and slide the battery out of its socket. CA UTION: Only lift the battery high enough to clear the holder . Excessive stress on the battery holder retaining clip can damage the clip. Figur e 6 -6 2 Remo ving the iL O MP Card Batter y R eplac ing the iL O MP Car d Batter y T o repl[...]

2. Remove the top cov er . (See “Removing and Replacing Server Covers and Bezel” (page 126) .) 3. Disconnect the LED status panel controller cable. 4. Unscrew the two LED status panel mounting screws and remove the panel. Figur e 6 -63 Remov ing t he LED Status P anel R eplac ing the LED S tatus P anel T o replace the LED status panel, follow t[...]

• Memory (DIMMs). (See “Removing System Memory” (page 152) ) • Dual processor modules. (See “Removing a Dual Processor Module” (page 155) ) • iLO MP card. (See “Removing the iLO MP Card” (page 173) ) 4. Remove the mechanical covers that are cov ering the VGA and DB9 ports. Figur e 6 -64 Remov ing the M echanical Cov ers 5. Unscrew[...]

Figur e 6 -66 Remov ing t he S ystem Boar d M ounting Scre w Removing and Replacing the System Board 179[...]

10. Remove the system board: a. Grasp the memory controller chip heatsink and the processor module heatsink and slide the system board tow ard the front of the server . This releases the system board from its chassis standoffs. b. Lift up the processor module side of the system board and slide it free of the PCI card cage bay . Figur e 6 -6 7 Remov[...]

1. Grasp the new system board by its edges and carefully align it in the serv er: a. Angle the board to enable the PCI connector to slide into the PCI card cage bay area. b. Align the system board keyholes with their standoffs on the chassis. c. Slide the PCI connector posts on the system board into their slots on the serv er chassis. Figur e 6 -68[...]

3. Screw in the system board mounting screw . 4. Connect all the cables to their appropriate connectors on the system board. 5. Screw in the six rear backplane system board mounting screws. Figur e 6 - 7 0 Installing the Rear P anel M ounting Scre ws 6. Replace the mechanical cov ers over the VGA and DB9 ports. Figur e 6 - 7 1 Replacing Mec hanical[...]

• Processor airflow guide. (See “Replacing the Processor Airflow Guide” (page 148) ) • Memory airflow guide. (See “Replacing the Memory Airflow Guide” (page 145) ) • PCI card cage. (See “Removing the PCI Card Cage” (page 167) ) • System fans. (See “Replacing a System Fan” (page 138) ) 9. Replace the top cover . 10. Reconnect[...]

R eplac ing the R esiden t S y stem Boar d w ith a Replaceme nt S ys tem Boar d All A7136B, A9948A, and A9949A products within the documented serial number ranges were shipped from the factory with an incorrect system setting product number . CA UTION: A7137-69001, HP 9000 rp34x0, changing to your system settings. If this procedure is not performed[...]

Figur e 6 - 7 3 S ystem Pr oduc t Number , Sy stem Serial Number , Ke y C ertificate R eplac ing a S y ste m Board Y ou must perform the following procedure to ensure all components in the server are functional. T o replace the system board, follow these steps: 1. Remove the system board. (See “Removing the System Board” (page 177) .) 2. Replac[...]

14. P erform the resetting with the changes in effect. CA UTION: If this procedure is not followed, the serv er components will not be functional. R emo v ing and Replac ing the P o w er Suppl y Interf ace Module The P ower Supply Interface (PSI) module supports up to tw o redundant power supplies. R emov ing the P ow er Suppl y Interface Module T [...]

5. Unscrew the PSI mounting screw and remov e the PSI module from the server . Figur e 6 - 7 5 Remo ving the M ounting Scre w Figur e 6 - 7 6 Remov ing t he PSI Interface Modul e R eplac ing the P o w er Supply In terface Module T o replace the power supply interface module, follow these steps: Removing and Replacing the Pow er Supply Interface Mod[...]

1. Place the PSI module into the chassis by sliding the module retaining tab into the socket on the hard disk drive bay w all. Figur e 6 - 77 Replacing the P ow er Supply Interface Module 2. Screw in the PSI module mounting screw and secure the pow er cables behind the holding clips. Figur e 6 - 7 8 Sec ur ing the P ow er Supply Interface Module an[...]

6. V erify the PSI replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide .) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. R emo v ing and Replac ing the Har d Disk Dr i ve (S CS I) Bac kp[...]

Figur e 6 -80 Disconnecting t he SCSI Cables Figur e 6 -8 1 Remov ing the M ounting Scre ws 190 Removing and Replacing Components[...]

7. Remove the hard driv e backplane by sliding it in the direction of the arrow and pulling it outw ard from its standoff posts. Figur e 6 -8 2 Remo ving the SCSI Backplan e Figur e 6 -83 Remo ving the SCSI Backplane From the Chassis R eplac ing the Har d Disk Dr iv e S CS I Backplane T o replace the hard disk drive SCSI backplane, follow these ste[...]

1. Insert the hard drive backplane onto its four chassis standoffs and slide it to the left as y ou face it. This locks the hard drive backplane in place. 2. Screw in the two backplane mounting screws and connect the two SCSI cables. 3. Connect the backplane pow er cable and lower the fan pow er bridge until it snaps in place. 4. Replace fans 2 and[...]

A R eplacemen t P ar ts This appendix provides a replacement parts list that contains the following customer self-repair part information for the server: • Manufacturing P art Number • Description • Replacement P art Number, if applicable • Exchange P art Number , if applicable P arts Illustr ations Figure A-1 provides parts identification [...]

Figur e A- 2 P edestal and Rack P ar ts C usto mer Self R epair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be acc[...]

Based on av ailability and where geography permits, CSR parts are shipped for next business day delivery . Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP T echnical Support Center and a technician will help you ov er the telephone. HP specifies in the mat[...]

T able A- 2 Replaceable P ar ts L ist (continued) Customer Self Repair P art Number Exchange P art Number Replacement Description Item No. CY N/A A7231-66530 PCI backplane/PCI Riser 17 N N/A A7231-66550 Display P anel 12 CY N/A A7231-66580 iLO MP Card 13 Optical Devices N A7231-69012 A7231-62012 DVD Drive, Slimline (A9919A) 14 N A7231-69014 A7231-6[...]

T able A- 2 Replaceable P ar ts L ist (continued) Customer Self Repair P art Number Exchange P art Number Replacement Description Item No. N N/A 5069-5441 Processor T ool Kit N/A Power Supply N A6874-69000 A6874-63000 Pow er Supply , 650 W atts, Redundant (A6874A) 10 CY N/A 0950-4294 Assembly , Pow er Pod 4 Battery N/A 1420-0386 System Battery (BR2[...]

T able A- 2 Replaceable P ar ts L ist (continued) Customer Self Repair P art Number Exchange P art Number Replacement Description Item No. A Y N/A A7231-63004 Disk P ower N/A A Y N/A A7231-63017 Cable, SCSI, Channel A 20 A Y N/A A7231-63018 Cable, SCSI, Channel B 21 A Y N/A A7231-63005 Cable, Super 80 mm Fan N/A A Y N/A A7231-63006 Cable, 80 mm Fan[...]

B Utiliti es This appendix describes the boot console handler (BCH) utility that is part of the serv er . High-level information is also provided on iLO MP . For complete information on the iLO MP , see the HP Integrity and HP 9000 iLO MP Operations Guide on the HP website at http:// h20000.www2.hp.com/bizsupport/T echSupport . Boot C onsole Handle[...]

The boot device paths specify the primary boot device (PRI boot path), the high-availability alternate device (HAA boot path), and the alternate device (AL T boot path). T able B-2 lists the boot paths. T able B- 2 Boot P aths Boot P ath Boot Source 0/1/1/0.0.0 (Simplex Mode) 0/1/1/1.0.0 (Duplex Mode) Bottom Disk – Slot 1 (SCSI ID = 0) 0/1/1/0.1.[...]

0/1/1/0.1 0/01/01/0.1 (hex) Alternate boot path: intscsib.2 0/1/1/0.2 0/01/01/01.2 (hex) Console path: 0/7/1/1.0 0/07/01/01.1 (hex) Keyboard path: 0/0/4/0.0 0/0/04/0.0 (hex) Main Menu: Enter command or manu > Sear ch C ommand The SEA (search) command automatically checks all possible boot and install devices connected to the system and displays [...]

BOot [PRI|ALT|<path>] Boot from specified path DIsplay Redisplay the current menu HElp [<command>] Display help for specified command RESET Restart the system MAin Return to Main Menu ---- Configuration Menu: Enter command > The configuration default command sets the following values: Primary boot path: 0/0/1/0.0 Alternate boot path:[...]

Serv ice Menu The Service menu commands are used by service personnel to view information about the system for the purpose of system service operations. Main Menu: Enter command or menu > ser ---- Service Menu ------------------------------------------------------------ Command Description ------- ----------- CLEARPIM Clear (zero) the contents o[...]

204[...]

C Ph y sical and En v ir onmen tal S pec if icati ons T able C-1 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp3410 and rp3440 servers. It also lists the serv er and rack weights and dimensions. T able C- 1 Ph ysical and Env ironmental Specifications Over all Ser ver (W x D x H) W ei[...]

206[...]

Inde x A A6150 graphics card, installing, 100 airflow guides, remove and replace, 65, 144 antistatic wrist strap, 123 B backplane PCI, remove and replace, 171 SCSI, remove and replace, 189 baseboard management controller (BMC), 28 battery iLO MP card, remove and replace, 175 system, remove and replace, 165 BCH commands boot paths, 200 display , 203[...]

event ID, 49 event IDs, 23 event monitoring service (EMS), 115 external core, features I/O, 21 F fans system, remove and replace, 136 features external core I/O, 21 firmw are, 22 internal core I/O, 21 memory , 20 PCI riser , 21 power supply unit, 21 processor , 20 system board manageability , 22 FGP A, 28 field programmable gate array , 28 firmw ar[...]

DIMMs, 20, 26 features, 20 installing additional, 70 installing DIMMS, 152 reallocate, 152 removing DIMMS, 152 replace deallocated memory rank, 152 supported DIMMS, 149 system memory , 149 system, installing, 70 MP ( see iLO MP) N noise emission specifications, 46 nonoperating environment, 45 O Offline Diagnostic Environment (ODE), 116 commands, 11[...]

replaceable parts list, 195 returning damaged equipment, 52 S safety information, 50, 123 SCSI backplane, remove and replace, 189 connector pinout, 36 controller , 28 security access settings, 97 risk with DHCP enabled, 97 setting up, 97 server description and features, 48 introduction, 47 overview , 19 views, 47 setup checklist, 89 flowchart, 90 s[...]