HP (Hewlett-Packard) SP632UPABA manual

HP 800 Workstation Maintenance and Service Guide[...]

Copyright Information © Copyright 2009 Hewlett-Packard Development Company, L.P. Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is[...]

About this guide This guide provides service and maintenance information for th e HP 800 Workstation. It includes these topics: Guide topics Workstation overview on page 1 Setting up the operating system on page 18 Restoring the operating system on page 24 System management on page 30 Replacing components on page 62 Diagnostics and troubleshootin g[...]

iv About this guide ENWW[...]

Table of contents 1 Work station overview Descrip tion ..... .......... ......... .............. ......... ......... ............. .......... ............ .......... .......... .... . ......... ........... ... 1 System board architecture ....... ........... ........ ......... ............ ........ ............ ......... .......... ......... .... 1 [...]

Installing with the HP driver CD ...... ............. ............................ ........... ........................ ....... 20 Installing an d customizing Red Ha t-enabled workstations ................................... ............. 21 Verifying hardwar e compatibility ................................... .................................... 2[...]

Proac tive Ch ange Noti ficati on .. ...................... .................. ............... ...................... ............ 47 Subscriber's Choice ........ ........... ........ ......... .......... ........ ........ .......... ......... ........ .......... ........ 47 ROM Flash .................... ........... ........... ........... ..[...]

Tools and softwar e requ irements .............. .................... ........................ .................... ........ 67 Special handling of components ......... .......... ........... ......... .......... ......... ........... ......... .......... 67 Cables and connec tors ......................... ..................... ....................[...]

Installi ng a filler tray .... ........................ .................... .......................... ................ 93 Optic al di sk driv e ....... ............. .............. ................ ........... ............. ................ .............. .... ... 94 Removing an optical disk dri ve from the opti cal dri ve bay ................. .[...]

PCIe car d ... ........... .......... ......... ......... .......... ............ .......... .......... ......... ........... .......... ... .... 147 Removi ng a PCI e card ........ ............. .......... .......... ............. .......... ............. ....... 1 47 Instal ling a PCI e card ......... .......... ............ ........... .........[...]

Solving disket te problems ....... ............ ............. ................ ........... .............. ........... ........... 176 Solving hard drive pr oblems ..... ................ ........... .............. ............ ............... ........... ........ 177 Solving display probl ems ....... ............... .................... ............[...]

Appendix B System board d esignators Appendix C Routine Care General cleaning safety precautions ............... ... ............ ............ ............... ............. ............ ........ ..... 227 Cleanin g the work station case ......... ......... .......... ........ .......... ........ .......... ........ .......... .......... ..... .....[...]

1 Workstation overview This chapter presents an ov erview of workstatio n hardware components. It inclu des these topics: Topics Descript ion on page 1 Specifications on page 7 Features on page 13 Description The following se ctions describe wo rkstation system board architecture and compone nts, and includes these topics: Topics System board archi[...]

NOTE: The x1, x4, x8, and x16 design ators describe the n umber of electrical PCIe lanes routed to an expansion slot. For example, x16(8) means that the expa nsion slot is me chanically a x16 length connector, with eigh t PCIe lanes connected. Processor technology This workstation uses the Intel® 5520 ch ipset to support the latest Quad Co re Inte[...]

Workstation components This section describes workstat ion components, including front an d , and includes th ese topics: Topics Chassis components on page 4 Front panel components on page 5 Rear panel compon ents on page 6 For complete and current info rmation on supported accesso ries and components, see http://partsurfer. hp.com . ENWW Descripti[...]

Chassis componen ts The following image shows a typical workstation configuratio n. Drive co nfigurations can vary. Figure 1-2 Workstation components Table 1- 1 Workstation compon ent descriptions Item Description Item Description 1 Airflow guide 11 Memory module (DIMM) 2 Side access panel 12 Processor (C PU) 3 Side access panel key lock 13 System [...]

Front panel components The following illustration shows the front panel components of a typical workstation configuration. Drive configurations can vary. Figure 1 -3 Front panel Table 1-2 Front pane l components * Item Symbol Description Item Symbo l Description 1 5.25-inch drive bays (3) 6 Headphone connector 2 optical disk drive eject button 7 Mi[...]

Rear panel components The following illustration shows the r ear panel of a typical workstation configuration. Dr ive confi gurations can vary. Figure 1-4 Re ar panel NOTE: The rear panel connec tors are labe led with in dustry-standard ic ons an d colors to assist in connecting periphe ral devices. Table 1- 3 Rear panel components Item Symbol Desc[...]

Specifications This section provides workstation chassis, power su pply, and environmental specifications, a nd includes these topics: Topics Physical characteristics on page 7 Environmental specifications on page 8 Power supply description on page 9 Ensuring proper ventilation on page 13 Physical characteristics The following table lists the typ i[...]

Environmental specifications The following ta ble lists the environme nta l specifications of HP Workstations. Table 1- 4 HP Workstation env ironmental specifications Temperature Operating : 5 to 35°C (40 to 95°F) Non-operatin g : -40 to 60°C (-40 to 140° F) NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft.) altitude over 1[...]

Power supply description This workstation offers an 850W pow er supply and an 1110W power su pply to provid e power for the workstation. The power suppl ies are compatible with ENERGY STAR requi rements, and offer 8 5% efficient or better op eration. Power supply voltages NOTE: This workstation incorporates the bli nd-mate pl ug feature. You do n o[...]

Power supply currents Table 1- 6 Maximum current pe r rail Voltage rail 850W maximum continuous current 1110W maximum continuous current +12 V-CPU0 18.0A 18.0A +12 V-CPU1 18.0A 18.0A +12 V-MO 18.0A 18.0A +12 V-M1 18.0A 18.0A +12 V-B 18.0A 18.0A +12 V-S 18.0A 18.0A +12 V-D 18.0A 18.0A +12 V-G/G1 18.0A 18.0A +12 V-G2 N/A 18.0A V12N 0.15A 0.15A +5 V-S[...]

Power supply specifications Table 1-7 Power su pply specific ations Item Description Power supply 850W Wide Ranging, Active PFC 1110W Wide Ranging, Active PFC * Operating voltage range 90-269 VAC 90-269 VAC Rated voltage range 100-240 VAC 118 VAC 100-240 VAC 118 VAC Rated line frequency 50-60 Hz 400 Hz 50-60 Hz 400 Hz Operating line frequency range[...]

See the Site preparation guide for the HP 800 workstation at http: //hp.com/ support/ workstation_manuals for further power consu mption information. This product is in compliance wi th U.S. Executive O rder 13221. System fans This workstation includes: ● Two rear system fans ● One CPU0 fan ● One CPU1 fan (optional) ● Two power supply fans [...]

Ensuring proper ventilation Proper ventilation for the system is important fo r workstation opera tion. Follow these guidelin es to ensure adequate ventilation: ● Operate the wo rkstation on a sturdy, le vel surface. ● Place the workstation in an area with adequate vent ilation. Provide at least 6 inches of clearance at the front and back o f t[...]

Topics ENERGY STAR Qualification on page 15 Hyper-threading on page 17 EUP compliance mode on page 16 Intel Turbo Boost Tech nology on page 17 Accessib ility on p age 16 HP Cool Tools on page 17 14 Chapter 1 Workstation ov erview ENWW[...]

ENERGY STAR Qualification HP computers marked with the EN ERGY STAR logo are compliant w ith the applicable U.S. Environmental Protection Agen cy (EPA) ENERGY STAR s pecific ations for computers. The EPA ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, Hewlett- Packard Compan y has determined the products marked wi[...]

EUP compliance mode This workstation provides EUP complianc e mode capability. When enabled , this feature enables th e worksta tion to shut down to th e lowest possible po wer state b y removing all powe r to the system b oard. When disabled, th e workstation powers down co nventionally. When the workstation is shutdown in EUP complia nce mode, yo[...]

Hyper-threading This workstation supports Hype r-Threading Tec hnology (HTT) which is an Intel-prop rietary technolo gy used to provide process parallelizati on. The techno logy improves processor performan ce under certain workloads by providing useful work for execution units that would ot herwise be idle. A processor with Hyper-Threading enable [...]

2 Setting up the operating system This chapter provides setup and update information for the workstation operating system. It includes these topics: Topics Setting up the Microsoft operating system on page 19 Setting up Red Hat Enterprise Linux on page 20 Setting up Novell SLED on page 21 Updating the workstation on page 21 This chapter also includ[...]

Setting up the Microsoft operating system NOTE: If you ordered a down grade from Windows Vista to Windows XP Professional o perating system, your system will be preinstalled with Window s XP Professional operat ing system. With this configuration, you will receive reco very media for Windows Vista oper ating system only. In case you need to restore[...]

Setting up Red Hat Enterprise Linux HP offer s an HP Installer K it for Linux (HPIKL) to su pplement Red Ha t box sets and he lp HP Linux customers customize their system image. The HPIKL co nt ains the HP driver CD and device drivers to successfully setup up the Red Hat Enterp rise Linux (RHEL) operating system, The HP Installer Kit for Linux CDs [...]

Installing and customizing Re d Hat-enabled workstations Linux-enabled workstatio ns require the HP Installer Kit and the purchase of a Red Hat Enterprise Linu x box set. The Installer kit includes the HP CDs necessary to complete the installation of all versions of the Red Hat Enterp rise Linux box set that have been qualified to wo rk on an HP wo[...]

Determining current BIOS To determine the cu rrent BIOS of the workstation during system power up: 1. Wait for F10=setup to appear o n the lower right corner of the scre en. 2. Press F10 to enter the F10 Se tup utility. The F10 Setup utility displays the workstation BIOS version under File > System Informati on . 3. Note the workstation BIO S ve[...]

Upgrading BIOS To find and downlo ad the latest available BI OS, which includes the latest enha ncements: 1. Go to http://www.hp.com/ go/workstationsupport . 2. Select Download D rivers an d Softwar e from the left menu column under Tasks. 3. Follow the instructions to locate the la test BIOS available for the workstation . 4. If the BIOS on the We[...]

3 Restoring the operating system This chapter descr ibes how to r estore the Windo ws or Linux operat ing system. It includes these topic s: Topics Restore methods on page 24 Ordering backup software on page 25 Restoring Windows Vista on page 25 Restoring Windows XP Professional on page 26 Restoring Novell SLED on page 28 Installing with the HP dri[...]

Ordering backup software If you cannot create system recovery CDs or DVDs , you can order a recovery disk se t from the HP support center. To obtain th e support center telephone nu mber for your region visit http://www.hp.com/ support/con tactHP . Restoring Windows Vista This section describes how to restore Windows Vista. Ordering the RestorePlus[...]

Restoring Windows XP Professional This section describes how to restore th e W indows XP Professional operating system. NOTE: The workstation must have a CD or DVD wr iter installed to cr eate the media set. Creating RestorePlus! media The RestoreP lus! kit can be created using the files contained on the hard driv e. To create the restore media: 1.[...]

Creating HP Backup and Recovery (HPBR) media NOTE: HPBR functi onality is use d with Win dows XP only. For detai ls, refer to the SoftThinks guide on the Documentation and Diagnostics CD included with the workstation. The Initial Recovery Point can be burned to optical media and used to recover a system. This section describes making the media. NOT[...]

Restoring the operating system CAUTION: Before you restore the operat ing system, bac k up your data. When you run RestorePlus! from m edia, the process dele tes all information on the primary hard drive, including all partitio ns. If you run R estorePlus! fro m the recovery partition, onl y the root (C:) partition is affected . Using RestorePlus! [...]

NOTE: Make copies of the ISO recovery images on CD as backup files in case your workstation experiences a hard drive failu re. ENWW Restoring Novell SLED 29[...]

4 System management This section describes the tools and utilities that provide system management for the workstation. It includes these topics: Topics BIOS ROM on page 30 The Com puter S etup (F1 0) Util ity on page 31 Workstation management on page 42 BIOS ROM The BIOS ROM is a colle ction of machine langua ge appl ications stored as firmware in [...]

The Computer Setup (F10) Utility This section includes these topi cs: Topics Computer Setup (F10) fun ctionality on page 31 Accessing the Computer Setup (F10) Utility on page 33 The Computer Setup (F10) U tility menu on page 34 Computer Setup (F10) functionality The Computer Se tup (F10) Utility enables you to: ● Update BIOS using a USB device. ?[...]

● Specify the Asset Tag or property identification number a ssigned by the company to this workstation. ● Enable power-on password prompts during syst em restarts (war m-starts) and power on. ● Hide or show the in tegrated I/O functional ity, in cluding serial, USB, or parallel ports, a udio, or embedded NIC. Hid den devices are inacce ssible[...]

Accessing the Computer Setup (F10) Utility To access the Computer Setup (F10) Utility menu: 1. Power on or restart the workstation. 2. When the displa y is active and F10=Setup appears in the lo wer right corner of the screen, press F10 . If you do not press F10 at the appropriate time, try again. Turn the workstation off, then on, and press F10 ag[...]

The Computer Setup (F10) Utility menu The following table describes t he functions availabl e in the Computer Setup (F10) utility menu. NOTE: With new BIOS releases, the following content is subje ct to cha nge, so the menu mi ght be different than shown. Table 4- 1 Computer Setup (F10) Utility men u descr iptions Heading Option Description File Sy[...]

Heading Option Description Ignore Changes and Exit Exits workstation setup without applying or saving changes. Save Changes and Exit Saves changes to system configuration and exits the workstation setup. Storage Device Configuration Lists installed non-SCSI storage devices (except SA TA devices) and provides options for obtaining specific informati[...]

Heading Option Description Boot Order Enables you to configure the boot, diskette dr ive, and hard disk drive orders by physically reordering the menu entries. The following is the default boo t order presented in the menu: ● Optical Driv e ● Diskett e Drive ● USB Device ● Hard Driv e ● Embedded Ethernet controller ● Embedded Ethernet c[...]

Heading Option Description Device Secu rity Makes the following devices availa ble or hidde n to the workstation: ● Serial Port ● Front USB Ports ● Rear USB Ports ● Internal USB Ports ● System Audio ● IEEE 1394 Controller (Not available on some mode ls.) ● Ethernet Controller ● Ethernet Controller (ASF) (Not available on some models[...]

Heading Option Description System Security Provides these options: ● Data Execution Prevention—Enab les or disables Data Execution Pr evention mode in the CPUs. This mode prohibits code from running in pages that we re set up as data pag es, and prevents attacks such as buffer overflows. Ope rating system support is require d for this feature. [...]

Heading Option Description Hardware Power Management Enables or disables: ● SATA Power Management ● Intel Turbo Boost Technology ● Enhanced Intel Turbo Boost Technology ● Eup Compliance Mode Thermal Enables you to set the rate of the system fan wh en the CPU is in id le. Advanced 2 Power-On Options Enables you to set the following: ● POST[...]

Heading Option Description Chipset/ Memory Enable/disable these options: ● PCI SERR# Generation (Enable or Disable)—C ontrols PCI SERR# generation for ill-behaved PCI add-in cards (that can generate SERR # spuriously). ● PCI VGA Palette Snooping (Enable or Disable)—Controls PCI VGA Palette Snooping for compatibility purposes. ● Memory Mod[...]

Heading Option Description Slot 1 - PCIe2 x8 (4) Slot 1 option ROM down load (Enable or Disable) Slot 2 - PCIe2 x16 Slot 2 option ROM down load (Enable or Disable) Sot 3 - PCIe x8 (4) Slot 3 option ROM down load (Enable or Disable) Slot 4 - PCIe2 x16 Slot 4 option ROM down load (Enable or Disable) Slot 5 - PCI 32/33 Slot 5 option ROM download (Enab[...]

Workstation management This section summarizes capabilit ies, features, and key componen ts of workstation management, including: Section topics Initial workstation configuration and dep loyment on page 43 Proactive Change Notification on page 47 Installing a remote system on page 43 Subscriber's Choice on page 47 Replicating the setup on page[...]

Initial workstation conf iguration and deployment the workstation includes a preinstalled system software image. After a br ief software unbundling process, the wo rkstation is rea dy to use. If you prefer to replace the preinstalled software image with a customized set of system and app lication software, severa l methods are a vailable for deploy[...]

Replicating the setup This section provides informa tion a bout replicatin g the workstation setup. Copying a setup configu ration to a single workstation CAUTION: A setup configuration is model- specific. File system corruptio n can result if source and target workstations a re not the sa me model. To copy a setup configuratio n: 1. Select a setup[...]

Copying a setup configuration to multip le workstations CAUTION: A setup configuration is mo del-specific. If sour ce and target workstations are not the same model, file system corr uption might result. This method takes long er to prepare the config urat ion diskette, but copying th e configuratio n to target workstations is fast. A bootable disk[...]

Updating and managing software HP provides several tools for managing a nd updating software on desktops and workstations: ● HP Client Manager Software ● System Software Manage r ● Altiris Client Ma nagement Solutions ● Proactive Change Notifica tion ● Subscriber’s Choice HP Client Manager Software The HP Client Manag er Software offers[...]

System Software Manager System Software Manager (SSM) is a utility availa ble on Windows operating system workstations that enables you to upd ate system-level software on mu ltiple systems simultaneou sly. When executed on a PC client system, SSM detects hardware and softwa re versions and then updates the softw are from a central reposit ory, kno[...]

ROM Flash HP workstation include a programmable fla sh ROM. By e stablishing a se tup password in the Computer Setup (F10) Utility, you can protect the ROM from being inadvertently upda ted or overwritten. This function is importa nt to ensure the ope rating integrity of the workstatio n. To upgrade the ROM, download the late st SoftPaq image s fro[...]

FailSafe Boot Block ROM The FailSafe Boot Block ROM enables system recove ry in the unlikely event of a ROM flash failure . For example, if a power failu re occurs during a ROM upgr ade, the Boot Block uses a fl ash-protected section of the ROM to verify a valid system ROM flas h when power is restored to the workstation. If the system ROM is valid[...]

Workstation security This section provides informatio n about providing system security through asset tracking, password security, hard disk drive locking, and chassis locks. This section includes these topics: Topics Asset tracking on page 50 SATA hard disk drive security on page 51 Password security on page 54 Chassis security on page 58 Asset tr[...]

Table 4-2 Secu rity features overview Feature Purpose How it is established Removable Media Boot Control Prevents bootin g from removable media drives From the Computer Setup (F10) Utility menu Serial, Parallel, USB, or Infrared Interface Control Prevents transfer of data through the integrated serial, parallel, USB, or infrared interface From the [...]

DriveLock applications The most practical use of DriveLock is in a corp or ate environment. The system administrator would be responsible for configuring the hard disk drive, wh ich involves setting the DriveLock master password and a temporary user p assword. If you forg et the user passwo rd or if the e quipment is passed on to another employee, [...]

Enabling DriveLock To enable and set the DriveLock user password: 1. Power on or restart the workstation. 2. As soon as the workstation is powered on, press a nd hold F10 until you enter the Computer Setup (F10) Utility. Press Enter to bypass the title scr een, if nec essary. If you do not press F10 at the appropriate time, you must re start the wo[...]

Password security The power-on password prevents unaut ho rized use of the workstation by requirin g entry of a password to access applications or da ta when the workstatio n is powered on or restart ed. The setup passwo rd specifically prevents unau thorized access to the Co mputer Setup (F10) Utility and can also be used as an override to the pow[...]

Establishing a p ower-on pass word using work station setup Establishing a powe r-on password through the Computer Setup (F 10) Utility prevents access to the workstation wh en power is connect ed, unless you specify the passwor d. When a pow er-on passwo rd is set, the Computer Setup (F10) Ut ility presents Pas sword Options in the Security menu. [...]

Entering a se tup password If a setup password has been establishe d on the workstation, you will be prompted to enter it each time you run the Comput er Setup (F10) Ut ility. To enter a setu p password: 1. Restart the workstation. 2. As soon as the workstation is po wered on, press and hold F10 until you enter the Computer Setup (F10) Utility. Pre[...]

Deleting a power-on or setup passwor d To delete a power-on or setup password: 1. Power on or restart the workstation. 2. Choose from the followi ng: ● To delete the p ower-on password, go to step 4. ● To delete the se tup password, as so on as th e wo rkstation is powered on, press and hold F10 until you enter th e Computer Setup (F 10) Utilit[...]

Clearing passw ords If you forget the password, you cannot access the workstation. For instructions about cl earing passwords, see Configuring password security and resetting C MOS on page 211 . Chassis security Side access pan el key lock The side access panel co ntains a key lock to p revent the p anel from being removed. The key is fastened to t[...]

Setting the Side acces s panel senso r protection level To set the Side access panel sensor protection level: 1. Power on or restart the workstation. 2. As soon as the workstation is po wered on, press a nd hold the F10 key until you ente r the Computer Setup (F10) Utility. Press Enter to bypass the title screen , if neces sary. NOTE: If you do not[...]

Fault notification and recovery Fault notification and recovery fea tures combine innovative hardwa re and software technology to prevent the loss of critical data and minimize unpla nned downtime. If the workstation is connected to a network th at is managed by HP CMS, th e workstation sends a fault notice to the network man agement application. W[...]

Dual-state power button With ACPI enabled, the power button can function as a n on/off switch or as a sleep state bu tton. This feature doe s not completely turn of f power, but inst ead causes the workstation to ente r a low-power standby state. This enables you to go to standby wi thout closing applications, and to return to the same operational [...]

5 Replacing components This chapter presents removal and installation proc edu res for most internal workstation components. It includes these topics: Topics Warnings and cau tions on page 63 Service considerations on page 64 Customer self- repair on page 68 Removing and installing components o n page 69 Product recycling on page 163 62 Chapter 5 R[...]

Warnings and cautions WARNING! Any surface or area of the equipment marked with this symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the po tential for injury exists. To reduce the risk of injury from a hot component, ena ble the surface to co ol before touching. WARNING! Any surface or area of the equ[...]

Service considerations Review the following servic e considerations before replacing system components. Cautions, warnings and safety precautions Review the cautions, warnings, and safety precau tions before accessing the workstation comp onents. Also, review the Safety and Re gulatory Guide that cam e with the workstat ion for mo re inform ation. [...]

Preventing ESD equipment damage Many electronic components are sensitive to ESD. Ci rcuitry desi gn and structure determine the degree of sensitivity. The following p ackaging and ground ing precautions are n ecessary to prevent dama ge to electric componen ts and accessories: ● Transport products in static-safe containers su ch as tubes, bags, o[...]

Grounding the work area To prevent static damage in the work area: ● Cover the work surface with appr oved static-dissipati ve material . Use a wrist strap connected t o the work surface, and prop erly groun ded tools and equipment. ● Use static-dissipative mats, fo ot straps, or air ionizers to give added protection. ● Handle electrostatic-s[...]

Tools and software requirements The tools necessary for workstatio n component removal and insta llation are: ● Torx T-15 driver ● Flat blade and cro ss-tip screwdr ivers ● Diagnostics softw are Special handling of components The compone nts included in this section requ ir e special handli ng when servici ng the workstation. WARNING! Do not [...]

Hard drives Hard drives are fragile, precisio n components. Avoid subjecting them to physical shock and vibration. The following guidelines apply to all drives, including failed drives , replacement drives, and sp ares. ● Do not remove hard drives from the shipping pa ckage for storage. Keep hard drives in their protective packaging until they ar[...]

Removing and installing components NOTE: This workst ation supports ma ny op tional devices. If you do not find installation instru ctions for your device in the following procedures, see http://hp.com/ support/workstation_manuals . This section includes these topi cs: Topics Component locations on page 70 Power co nnections on page 84 Memory fans [...]

Component locations The following fig ure and table describ e the system board componen t layout. Figure 5-1 System board component lo cations Table 5- 2 System boar d compon ents ID Item Componen t Item Component Item Componen t 1 Memory fans 14 Main power 27 PCIe2 x16(8) 2 Memory power 15 HDD LED 28 PCIe x8(4) 1 3 Memory sockets 16 SAS connectors[...]

Item Component Item Component Item Component 8 Front system fan1 (top) 21 Power Butto n/LED /Spk r 34 Network/ USB 9 Front system fan2 (bottom) 22 Front 1394a 35 1394a/USB 10 CPU power 23 Front audio 36 Keyboard/mouse 11 Batter y 24 PCIe2 x16(8) 37 Serial 12 Clear CMOS button 25 PCI 32/33 38 CPU0 s ocket 13 SATA connectors 26 PCIe2 x16 39 CPU0 fan [...]

Disassembly order For convenience, disassem bly procedures should be fo llowed in a particular order. Use the following table to determine the sequence in which to remove major wo rkstation components. Table 5- 3 Workstation com ponent disassem bly order Predisassembly procedures on page 73 Cable lock (optional) on page 74 Side access panel on page[...]

Predisassembly procedures NOTE: Read Warnings an d cautions on page 63 befo re servicing workstation components. Perform the following step s before servicing a workstation: 1. Review the safety information and precautio ns in Warnings and caut ions on page 63 and the Safety and Regulatory Information for the workstation. 2. Locate and clear a suit[...]

Cable lock (optional) If a cable lock is installed on the workstation, remove it before se rvicing the workstation. Unlock it and pull it out of the cable lock slot as shown in the fo llowing figure. Figure 5-2 Removing the cable lock 74 Chapter 5 Repla cing components ENWW[...]

Side access panel Before accessing the interna l components of the workstation , you must remove the side access panel. This section describes ho w to remove and install th e side access panel. Removing the side access panel WARNING! Before removing the worksta tion side access panel, be sure that the workstation is powered off and that the power c[...]

Airflow guide This section describes how to remove and install the chassis airflow guide. Removing the airflow guide 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the airflow guide by lifting firm ly on the handle at [...]

Installing the airflow guide 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Insert the a irflow guide tabs into the re ar chassis slots , and then lower the airflow guide un til it clicks into place in the chassis 2 as sho[...]

3. Remove the expansion card sup port by lifting firmly on the handle at the green touch point , and then rotating the supp ort upward 2 as shown in the follo wing figure. Figure 5-7 Rota ting the e xpansion card sup port 4. Disengage the exp ansion card suppo rt tabs from the re ar chassis slots , and the n lift the support from the chassis 2 as s[...]

Installing the expansion card suppo rt Insert the expansion card support tabs into the rear chassis slots , and then lower the support un til it clicks into place in the chassis 2 as shown in the follo wing figure. Figure 5 -9 Installing the expansion card suppo rt ENWW Removing and in stalling components 79[...]

Right side panel This section describes how to remove and install the righ t side panel. Removing the right side panel NOTE: Use this procedure to access the backplane wiring. 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the two T-15 T orx screws , and then slide the right side panel in th e direc[...]

3. Pull out the power supply locking hand le marked with the g reen label . Use the handle to pull the po wer supply ou t of the chassis 2 as show in the following figure. Figure 5-11 Removing power supply Installing the power supply Slide the power supply into the chassis, keeping the ha ndle completely open . When the power supply handle engage s[...]

4. Disconnect the sp eaker cable fro m the inline fro nt panel I/O cable , and slide th e speaker from the chassis flanges 2 as shown in the fol lowing figure. Figure 5-12 Remo ving the sp eaker Installing the speaker To install the speaker, reverse the removal steps. Side access panel sensor (optional) The side access panel sensor is a switch that[...]

4. Disconnect th e sensor cable from the inline chassis cab le as shown in the following figure . Figure 5-13 Removing the side access panel se nsor 5. Slide the sensor back in its sl ot, push the sensor down, and then remove it from the chassis 2 . Installing the side access panel sensor To replace the side access panel sensor, reverse th e remova[...]

Power connections For help with identifying power ca bles, see the followi ng fig ure and table. Ensure that all cabl es are routed or tied so they can not interf ere with the processor heatsink fans. Figure 5-14 Id entifying the workstation p ower co nnectors for a typical config uration Table 5- 4 Workstation powe r connector desc ription Item De[...]

Front bezel This section describes how to re move and in stall the f ront bezel. Removing the front bezel 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the right side pa nel (see Removing the right side pane l on p[...]

Front panel I/O cable assembly This section describes how to remove and insta ll a front panel I/O cable asse mbly. Removing the front panel I/O cable assemb ly 1. Disconnect power from the workstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the ex pans[...]

8. Remove the screw and slide front panel cable I/O assembly down, then out of the chassis 2 as shown in the following figure. Figure 5-17 Removing the front panel I/O cable assembly 9. Disconnect the speaker cable ( see Removing the speaker on page 81 ), and remove the tie wrap s that secure the front panel I/O cables to the chassis. 10. Carefully[...]

Installing the front panel I/O cable assembly To install he front panel I/O cable assembly: 1. With power removed and the chassis ope n, guide th e front panel I/O cable assembly cables thro ugh the chassis open ings from which they were removed. 2. Place the front panel I/O cable assembly in the chassi s and slide it up into positio n as shown in [...]

4. Reconnect the speaker cable (see Installing th e speaker on page 82 ), and replace th e tie wraps that secure the front panel I/O cables to the chassis. 5. Reinstall all removed compone nts and reconnect any cables th at have been disconnected. ENWW Removing and in stalling components 89[...]

Power switch cable assembly This section describes how to remove and install the power switch cable assembly. Removing the power switch cab le assembly 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the ex pansion card[...]

10. Disconnect the power swit ch cable assembly cable from the system board as shown in the following figure. Figure 5-21 Disco nnecting the p ower switch cable assembly cable 11. Guide the power switch cable assembly and cabl e out of the chassi s. Installing the power switch cable assembly To replace the po wer switch cable assembly, reverse the [...]

4. Lift the drive release latch at the green la bel touch point, and gently slide the filler tray out of the chassis 2 as shown in the follo wing figure. TIP: Excess power cables can be stored in the fill er tray. Remove the c ables befo re removing the tray from the chassis. Figure 5-22 Removing a filler tray 92 Chapter 5 Repla cing components ENW[...]

Installing a filler tray 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Lift and hold the drive release latch at the green touch point while sliding the filler tray into the bay 2 . When the front of the filler tr ay is ne[...]

Optical disk drive This section describes how to remove and install an op tical disk drive. Removing an optical disk dri ve from the optical drive bay 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the airflow gui de ([...]

6. Lift the drive rele ase latch at the green touch point and gently slide the drive out o f the chassis 2 as shown in the following figure. Figure 5-25 Removing the optical disk drive 7. If you are not installing another optical disk drive, add a filler tr ay to the empty bay slot (see Installing a filler tray on page 93 ). ENWW Removing and in st[...]

Installing an optical disk dri ve in th e optical drive bay 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the airflow gui de (see Removing the a irflow guide on page 76 ). 4. If you are add ing an additio nal drive, r[...]

6. Connect the power and d ata 2 cables to the drive as sh own in the following figure. Figure 5-27 Conn ecting power and da ta cables 7. Connect the optical disk drive data cable to the next available SATA port on the system board as shown in the following figure. Figure 5-28 Connecting the drive cable to the system board NOTE: If no SATA data por[...]

Notice for Blu -r ay optical drives If you installed a Blu-ra y optical drive, note the follo wing: Blu-ray movie playback As Blu-ray is a new forma t containing new technolo gies, certain disc, digital conne ction, compatibility and/or performance issues may arise, and do not co nstitu te defects in the product. Flawless pla yback on all systems i[...]

Slot load optical disk drive (optional) A slot load optical disk drive can be added to the work station in pl ace of the standard optical disk drive assemblies. The slot load optical bay fits into th e chassis and replaces all the standard optical bays. This section describ es how to remo ve and install a slot load optical disk drive. Removing the [...]

7. If a hard disk drive i s installed, di sconnect its power an d data cable s. 8. Lift and hold the d rive release latch at the green tou ch point , and then slide the slot load a ssembly out of the cha ssis 2 as shown in the following figure. TIP: Push on the slot load asse mbly from the inside of the ch assis. Figure 5-31 Removing the slot load [...]

10. Separate the slot lo ad drive latches , tilt the slot load optical disk drive 2 , and lift it fr om the carrier as shown in the following figure. Figure 5-33 Removing the optical disk drive from th e carrier ENWW Removing and in stalling components 101[...]

Installing the slot lo ad optical disk drive 1. With power off and the side access pa nel open, remove the exp ansion card support and any card cables that might i nterfere with slot load assembly installation. 2. Remove the airflow gui de (see Removing the a irflow guide on page 76 ). 3. Insert the optical disk d rive in the carrie r at an angle .[...]

5. Insert the slot load assembly into th e chassis optical cage until it re ach es the release latch. Pull the latch and slide the slot load assemb ly into the chassis, pa st the latch. Release the latch and then slide the a ssembly further into th e chassis until it snaps into place 2 as shown in the fo llowing figure. NOTE: Install th e slot load[...]

7. Connect the op tical disk drive data cable to t he system board connector as shown in the follo wing figure. TIP: Route the data cable along the system board. Figure 5-38 Connecting the data c able to the system board NOTE: See Installing a hard disk drive in the slot load optical bay on page 115 if you are installing a hard disk drive in the sl[...]

Hard disk drive This workstation accommodates both SAS and SATA hard drives. Both 3.5 in. s tandard hard disk drives or 2. 5 in. small f orm factor (SFF) h ard disk drives may be inst alled in the workstation. NOTE: A 2.5 in. har d drive must be moun ted in a 3.5 in. adapte r before it can be inst alled in the chassis blind-mate carrier. Hard disk [...]

Removing a hard disk drive from the hard drive bay 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Press the hard drive carrier releas e latch at the green touch p oint and rotate the handle outward . Pull the drive carrier ou[...]

Installing a hard disk dri ve in the hard drive b ay This section describes h ow to install a hard drive in the ha rd drive bay. Hard disk driv e cable config uration The hard drive bays a re labeled 0 (top bay), 1 , 2 , and 3 . (See Component locations on page 70 or the Side access panel service label to locate the hard drive ba ys.) The hard driv[...]

Installing a har d disk drive 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Select the proper drive bay (SAT A or SAS) in which to install th e drive. Use the hard disk drive installation order shown in the following figure [...]

5. Set the hard drive in the carrier a t an angle. Care fully separate the lower hard drive carrier rails , and then lowe r the dr ive between them a s shown in th e following fi gure. Align the carrier pin s with the drive mo unting ho les and release the rails to secure the lower-en d of the drive in place. Figure 5-43 Installing the drive in the[...]

7. While keeping the hard drive carrie r handle in its fu lly open position, slide the ha rd drive into the bay until it comes to a hard stop. When th e drive is insta lled, rotate the ha ndle up until it sn aps into place, fully se curing th e drive 2 . NOTE: The hard driv e carrier handle is used as a lever to prop erly seat th e connectors and t[...]

Removing a hard disk drive from the slot load o ptical bay 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the airflow g uide (see Removing the airflow guide on page 76 ). 4. Remove the expansion card support an d an[...]

8. Disconnect the data cable from the hard drive and from the system board con nector 2 as shown in the following illustration. Figure 5-47 Disconn ecting the data cable from the hard drive 9. Disconnect the chassi s power cable from the hard drive power connector as shown in the fo llowing figure. Figure 5-48 Disconnecting chassis power cable from[...]

10. Remove the optical bay slot carrier from the chassis. Lift and hold the drive rele ase latch at the gre en touch point , and then slide the slot load assembly out of the chassis 2 as shown in the fo llowing figure. TIP: Push on the slot load assembly from the inside o f the chassis. Figure 5-49 Removing the slot load assembly 11. Remove the fou[...]

12. Remove the hard drive from the slo t load optica l drive carrier as shown in the followin g figure. Figure 5-51 Removi ng the hard d rive from the carrier 114 Chapter 5 Re placing compone nts ENWW[...]

Installing a hard disk drive in the slot load optical bay 1. With power off and the workstation open, remo ve the expansion card sup port and any card cable s that might interfere with slot load a ssembly installation. 2. Remove the slot load optical bay assembly. (See Removing the slot lo ad optical disk drive on page 99 for details.) 3. Place the[...]

5. Lift and hold the drive release la tch at the gree n touch point while sli ding the slot load carrier into the bay. When th e front of the ca rrier is near its final position, release the latch, but contin ue to slide the carrier inwa rd un til the latch closes and engag es the carrier 2 . NOTE: Install the slot load optical bay wi th the slot l[...]

7. Connect th e data cable to the hard drive and to the system board connector 2 as shown in the following illustrati on. If the hard disk drive is SAS, attach a SATA-SAS adapter to the drive befo re connecting the data cable. TIP: Route the data ca ble along the system board. Figure 5-56 Connectin g the hard drive da ta cable to th e drive 8. Conn[...]

9. Reconnect the optical disk drive data cable to the system board. NOTE: The optical disk drive powe r/data cable is still connected to the optica l disk driv e. Figure 5-58 Connecting optical disk dr ive data cable to system board 10. Reinstall all removed com ponents and re connec t any cables that ha ve been disconne cted. 118 Chapter 5 Re plac[...]

Removing a hard disk drive from the optical drive bay 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the airflow g uide (see Removing the airflow guide on page 76 ). 4. Remove the expansio n card suppor t (see Remov[...]

7. Carefully squeeze the ends of the rails together , and then slide the drive out of the carrier 2 as shown in the following figu re. Figure 5-61 Removing the drive from th e carrier 8. Carefully separate the rails and remove the hard drive 2 as shown in the fo llowing figure. Figure 5-62 Removing the rails 9. Reinstall all remove d components and[...]

Installing a hard disk dri ve in the optical drive b ay TIP: For optimum performance, install the hard disk drive in the bottom bay; do no t install it in the top bay. 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove [...]

7. Insert the hard drive ca rrier into the optical disk drive bay ca ge until it reach es the release latch. Pull the latch and slide the drive carri er into the chassis, pa st the latch. Release the latch and then slide the assembly furthe r into the chassi s until it snap s into place 2 as shown in the fo llowing figure. Figure 5-65 Installi ng t[...]

Installing dual SFF hard dri ves in the optical drive bay This section describes how to insta ll two small form factor (SFF) hard drives in the workstation optical drive bay, and ho w to connect the hard drive cables. Installing the hard drives 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the sid[...]

10. Lift and hold the drive release latch at the gr een touch poin t whil e sliding th e bracket into the optical bay as shown in the follo wing figure 2 . When the front of the bracket is n ear its final po sition, release the lat ch, but continue to slide the br acket inward unti l the latch clos es and enga ges the bracket. Figure 5-69 Installi [...]

Configuring the cabling If the internal bays are not filled to capacity, the pre-inst alled blind-mate data cabl es for the unused internal hard drive bays may ha ve to be unplugged from the syst em board to enable the proper connection of the hard drives installe d in this bracke t. After all internal and op tical ba y hard drives are connected, t[...]

4. Connect one end of the data cable to the hard drive as shown in the following figure. Figure 5-71 Connecting the d ata cables to the hard drives 5. Connect the opposite end of the data cable to the system board. Start with the lowest numbered port connect or availab le on the sys tem board. NOTE: Repeat steps 2 –4 for th e second ha rd drive. [...]

6. Remove the graphi cs auxiliary powe r cable from th e cable retention hook near the bo ttom of the expansion card guide/fro nt fan holder as shown in the following figure. If present, remove the grap hics power cables from the card guide stora ge receptacles. Figure 5-72 Removin g the graphics cable 7. Disconnect the front system fan po wer cabl[...]

8. Press firmly on the two rece ssed green touch poin ts on the top of the ex pansion card guide/front fan holder as shown in the fo llowing figure. Figure 5-74 Removi ng the ex pansion card guide/fro nt fan holder from the chassis 9. Rotate the assembly 2 and then l ift it out of the ch assis . TIP: Move any cables that mi ght be in th e way so th[...]

Installing the expansion card guide/front fan holder 1. Ensure that the fan holder includ es the desired cooling fans (see Installing a second front system fan on p age 132 ). 2. With power off to the workstat ion and the chassis open, pl ace the expansion card guide/front fan holder assembly in the chassis. Place the tabs at the bottom of the asse[...]

System fans This section describes how to remove and insta ll the front and rear system fans. Removing the rear system fan assembly 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the ex pansion card support (see Removi[...]

6. Use a Torx T- 15 driver to remo ve the four rear s ystem fan assembly Torx screws , and then remove the assembly from th e rear of the chassis. Figure 5-76 Removing the rear system fans Installing the rear system fan assembly 1. With the power off and the chassis open for acce ss, place the rear system fan assembly in the chassis. Use a Torx T15[...]

2. Connect the rear system fan assembly cable to th e sys tem board as shown in the following figure. Figure 5-78 Connecting the rear system fan assembly cable 3. Reassemble the workstati on, and then repla ce the side acce ss panel. Installing a second front system fan 1. Remove the ex pansion c ard guide/fro nt fan holder ( see Removing the expan[...]

3. Insert the fan cable under the fa n holder hooks as shown in the following figu re. Rotate the fa n near the retention tab and press it until i t snaps into place 2 in the fan holder. Figure 5-80 Inserting the fan in the holder 4. Guide the fan cab le under the cabl e retention clamps as shown in the follo wing figure. Figure 5-81 Ro uting the f[...]

6. Replace the graphics auxiliary powe r cables in the retention hook as shown in the following figure. Figure 5-82 Repl acing the graphics auxiliary power cables in the retention hook 7. Clip the graphics auxilia ry power connectors into the expansion card guid e storage receptacles as shown in the following figu re. Figure 5-83 Repl acing the gra[...]

8. Connect the front system fan cable (s) to the system board as shown in the following fi gure. If there is only one fan, conn ect its cable to the inner-most connecto r. Figure 5-84 Connectin g the fan cable 9. Reinstall all removed compone nts and reconnect any cables th at have been disconnected. ENWW Removing and in stalling components 135[...]

Memory fans This section describes how to remo ve and install th e memory fans. Removing the memory fans 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the airflow gui de (see Removing the a irflow guide on page 76 ). [...]

Installing the memory fans 1. With workstation powe r off and the cha ssis open , place the memory fan assembly tabs i n the chassis slots as shown in the following figure. Figure 5-87 Installing the memory fan assembly 2. Press the release tabs at the gr een touch points with the ind ex fingers, while grasping the side of the fan assembly with the[...]

Memory This section presen ts dual inline memory modu le (DIMM) configuration informa tion and removal/ installation procedur es. DIMM installation guidelines Install only HP -approved ECC unbuffered DDR3 DIMMs. See http://www.hp.com/ go/quickspecs to find which DIMMs are compatible with the workstation. CAUTION: HP only ships DIMMs that are electr[...]

BIOS errors and warnings The BIOS generates warning s/errors on invalid memory configurations: ● If the BIOS can find a valid memory config uratio n by disabling plugged-in memory, it do es so and reports a warning during POST. the workstation can still be star ted. The warning will indicate the location of the failed DIMM on th e system board or[...]

Removing a DIMM 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). CAUTION : To ensure that DIMMs a re not damaged during remova l or installation, p ower off the workstation and u nplug the powe r cord from th e AC power outlet. If you do not unplug the power cord before installing memory , the modules might be [...]

Installing a DIMM This section describes how to in stall a DIMM in the workstation. Required DIMM in stallation order DIMMs must be instal led in a specified order, de pending on the workstation processor con figuration. Single processor c onfiguration The illustration below shows the DIMM installation order for a single processor workstation. Figu[...]

Installing the DIMM NOTE: For best perfo rmance add DIMMs of the same size in pairs across CPUs. 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the airflow gui de (see Removing the a irflow guide on page 76 ). 4. Remov[...]

6. Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in the socket as shown in the followi ng figure. CAUTION: DIM Ms and their sockets are keye d for proper installation. To preve nt socket or DIMM damage, align these guides pr operly when in stalling DIMMs. Figure 5-92 Seating the DIMM 7. Secure the socket lever[...]

Expansion card slot identification This section identi fies and descri bes workstation ex pansion card slots and presents card configuration information. Expansion card slot description The following figure identifies workstation expansio n card slots. Figure 5-93 Identifying expansion ca rd slots The following table d escribes the workstation expa[...]

NOTE: The x1, x4, x8, and x16 designators d escribe the nu mber of electrical PCIe lanes route d to an expansion slot. For example , x16(8) means th at the expansion slo t is mechanical ly a x16 leng th connector, with eight PCIe lanes co nnected. Slots one and thre e use open-end ed PCIe connectors, so a PCIe x16 ca rd can inse rted. This allows t[...]

Choosing an expansion card slot Whenever possib le, use the follow ing tips to help you select the proper slot for an expa nsion card: ● Insert the primary graphi cs card in a PCIe x16 slot intende d for graphics. ● Insert a second graphics ca rd in a second PCIe x16 slot intende d for a secondary graphi cs card. ● Install full-length cards i[...]

PCIe card This section describes how to re move and install a PCIe card. Removing a PCIe card 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the expansio n card suppor t (see Removing the expansion card support on p[...]

Installing a PCIe card 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the ex pansion card support (see Removing the e xpansion card support on page 77 ). 4. Select the desired expansion card slot for the PCIe card. See[...]

7. Angle the card into th e PCI card guide. Align t he PCIe card keyway with the slot key, and then firmly seat the card in th e slot as shown in th e following figure . If required by the card, connect the auxiliary power cable to the card (not illustr ated), or other cables or accessories described in the card instructions. (See Removing th e exp[...]

PCI card This section describes replacing a PCI card. Removing a PCI card 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page 75 ). 3. Remove the ex pansion card support (see Removing the e xpansion card support on page 77 ). 4. Remove all[...]

Installing a PCI card 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the expansio n card suppor t (see Removing the expansion card support on page 77 ). 4. Raise the rear retention clamp by lifting the meta l bar or[...]

6. Align the PCI card keyway with the slot key, and then firmly seat the card in the slot as shown in the following figure . Figure 5-99 Installing a PCI card 7. Close the expan sion card retenti on clamp by rotatin g it downward 2 . The retention clamp is secured by the expansion card sup port. NOTE: It is normal for the expa nsion card retention [...]

CPU heatsink This section describes how to rem ove and install a CPU heatsink. Removing the CPU heatsink 1. Power down the workstation (see Predisassembly procedures on page 73 ). 2. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 3. Remove the side access panel (see Removing th e si de access panel on page 75 )[...]

7. Disconnect the CPU heatsink fan cable from the syst em board as shown in the followin g figure. Figure 5-101 Disconnectin g the heatsink fan cable 8. Lift the CPU heatsink out of the cha ssis 2 . 9. Use alcohol and a soft cloth to clea n the thermal interface residue from the CPU and the heatsink, allowing the a lcohol on the CPU and CPU heatsin[...]

Installing the CPU heatsink 1. Perform one of the following tasks: ● If you are reusing the original heatsi nk, apply thermal compound to the center of the CPU top surface. ● If you are using a new CPU heatsink, do not app ly thermal compoun d to the CPU because the new heatsink already h as thermal compound ap plied to the heatsink surface. In[...]

5. Connect the CPU heatsink fan c onnector to the system board. Figure 5-102 Connecting the heatsink fan ca ble 6. Reinstall all remove d components and reconnec t any cables th at have been disco nnected. 156 Chapter 5 Re placing compone nts ENWW[...]

CPU This section describes how to remove an d install a CPU . Removing a CPU 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the expansio n card suppor t (see Removing the expansion card support on page 77 ). 4. Remo[...]

Installing a CPU NOTE: HP recommends that you do not swap processo rs (CPUs) from one system board to another. If installing a second CPU, it must be of the s ame type a s the fi rst CPU. 1. Disconnect power from the workstation (see Predisassembly pr ocedures on page 73 ). 2. Remove the side access panel (see Removing the side access panel on page[...]

System board This section descr ibes replacing t he system bo ard. Removing the system board 1. Disconnect po wer from the wor kstation (see Predisassembly procedures on page 73 ). 2. Remove the side access panel (see Removing th e si de access panel on page 75 ). 3. Remove the expansio n card suppor t (see Removing the expansion card support on pa[...]

b. Place the graphics cables in the hard drive bays. Place the CPU, memory power, and rear syst em fan cables over the chassis edge. TIP: Use the CPU and memory power cables to ho ld up the shorter rear system fan cable. The following figu re presents an example of these steps. 10. Slide the system board forward as sho wn in the following fi gure .[...]

Installing the system board TIP: For convenience, you may install the CPUs a nd the CPU heatsinks before installing the system board in the chassis. 1. Ensure that all cables a re clear of the bottom of the chassis (see Removing the system board on page 159 ). 2. Tilt the system board and lower it i nto the chassis, ensuring that all standoffs enga[...]

5. Rotate the battery eno ugh to get beyond the latch, and then lift it straight up a s shown in the following figure . Figure 5-105 Removing the battery 162 Chapter 5 Re placing compone nts ENWW[...]

Installing the battery 1. Confirm the polarity (positive or ne gative) of the battery to position it correctly in the battery holder. 2. Place the batt ery edge under th e plastic housin g tab and press ge ntly until it sn aps into place. 3. Reinstall all removed compone nts and reconnect any cables th at have been disconnected. Product recycling H[...]

6 Diagnostics and troubleshooting This chapter describes the tool s available for diagnosing and troubleshooting system issues, and includes these topics: Topics Calling technical support on page 165 Locating ID labels on p age 165 Locating warranty in formation on page 166 Diagnosis guidelines on page 167 Troubleshooting checklist on page 168 HP t[...]

Calling technical support At times you might encounter an issue that requir es technical support. When you call technical support: ● Have the workstation readily accessible. ● Write down the w orkstation serial numb ers, pr oduct numbers, model names, and mode l numbers and have them in front of you. ● Note any applicable error messages. ● [...]

Each HP Workstation has two unique seri al number labels and a Cert ificate of Authentication (CO A) label 2 as shown in the figure below. Figure 6-1 Workstation label locations In general, the serial number labels can be fo und on the top pan el or on the side of the workstation and at the rear of the workstatio n (your workstation ma y look diffe[...]

Diagnosis guidelines If you encounter a problem with the worksta tion, moni tor, or software, the foll owing sections provide a list of general suggestions that he lp you isolate and focu s on the pr oblem before taking further action . Diagnosis at startup ● Verify that the workstation and moni tor are p lugged into a working electrical outlet. [...]

Diagnosis during operation ● Look for blinking LED s on the front of the workstation . The blinking lights are error codes t hat will help you diagnose the problem. Refe r to the Diagnostic LED an d audible (bee p) codes on page 191 section of this document for informati on on interpreting diagnostic lights and audibl e codes. ● Press and hold [...]

● After installing a non-plug and play (PnP) expansion board or other op tion (such as a diskette drive), reconfigure the workstation. ● Are all necessary devi ce drivers installed? ● Have all printer d rivers been installe d for each appli cation? ● Have you removed diskettes, optical disks, and U SB drive keys from the dr ives before powe[...]

HP troubleshooting resources and tools This section provides information on the HP Help a nd Support Cent er, E-support, and Helpful Hints for troubleshooting. HP Help and Support Center The HP Help a nd Support Center is a customi zed HP user interface that enhances the Windows XP Help and Support Center Help feature. T his customized utili ty all[...]

Active Chat enables yo u to electronically submit a support ticket to HP over the Web. When yo u submit a support ticket, Active Ch at collects information abou t the computer and pass it to an online suppo rt specialist. The co llection of information might take up to 30 seconds de pending on the comp uter configuration. When yo u submit a support[...]

During operation ● Look for blinking LED s on the front of the workstation . The blinking lights are error codes t hat will help you diagnose th e problem. Refer to the Diagnostic lights and a udible (beep) codes section of this document for inform ation on interpreting diagno stic lights and audible codes. ● Press and hold any key. If the syst[...]

Troubleshooting scenarios and solutions This section presents an extensive overview of vari ous troubleshootin g scenarios and possi ble solutions for a Windows-based workstation. NOTE: For Linux troubleshooting information, refer to the HP Workstations for Linux Use r Manual at http://www.hp.com/ support/linux_user_manual . Solving minor problems [...]

Problem Cause Possible Solution a. Disconnect AC power to the wor kstation. b. Remove a device. c. Reconnect AC power and power on the workstation. 2. Repeat this process until the faulty device is identified. Remove the graphics card last. Replace the faulty device. 3. If no faulty device is found, replace the system board. OR 1. Press and hold th[...]

To test the power supply: 1. Unplug th e AC power. 2. Remove the power suppl y. 3. Plug in AC power and verify the follo wing: ● If the green BIST LED on the rear of the workstation is illuminated and the fan is spinning, the power supply is function al. ● If the green BIST LE D is not illuminated or the fan is not spinning, replace th e power [...]

Problem Cause Solution c. Replace the device causing the failure d. Continue adding devices one at a time to verify that all devices are functioning. 2. Verify power suppl y functionality. a. Disconnect AC power. b. Remove the power supply. c. Plug in AC powe r. ● If the power supply fan spins and the LED illuminates (see Testing power supply on [...]

Problem Cause Solution Cannot format diskette. Invalid media reported. When formatting a disk in MS-DOS, you might need to specify diskette capacity. For example, to format a 1.44-MB d iskette, enter the following command at the MS-DOS prompt: FORMAT A: /F:1440 A problem has occurred with a disk transaction. The directory structur e is bad, or ther[...]

Problem Cause Soluti on Drive not found (identified). Improper cable connection On workstatio ns with discreet data and power cables, ensure that the data and power cables are securely connected to the hard drive. (See the Hard drive section of this guide for connection details.) Improperly seated hard drive On systems with blind-mate drive connect[...]

Solving display problems Table 6-5 Display probl ems Problem Cause Solution Blank screen (no video). The cable connections are not correct . Verify the cable connections from the monitor to the workstation and to a working electrical outlet. The monitor is off. Turn the monitor on (LED is on). You might need to refer to the monitor manual for an ex[...]

Problem Cause Soluti on Blurry video or requested resolution cannot be set. If the graphics controller was upgraded, the correct video drivers might not be loaded. Install the video drivers included in the upgrade kit, or download and install the latest drivers for your graphics card from http://welcome.hp.com/ country/us/en / support.html . Monito[...]

Solving audio problems Table 6-6 Audio probl ems Problem Cause Solution Sound does not come out of the speaker or headphones. Software volume control is turned down. Double-click the Speaker icon on the taskbar and use the volume slider to adjust the volume. The external speakers are not turned on. Turn on the ext ernal speak ers. External speakers[...]

Solving printer problems Table 6- 7 Printer problems Problem Cause Solution Printer does not print. Printer is not turned on and online. Turn the printer on and be sure it is online. The correct printer drive r for the application is not installed. 1. Install the correct printer driver for the application. 2. Try printing using the MS-DOS command: [...]

Self-troubleshooting with HP Vision Field Diagnostics Hewlett-Packar d Vision Field Diagno stics is a diagnostic tool that can b e used by the end user or technical support personne l to view information ab out the hardware configuration of the computer and perform hardware troubleshooting on HP Deskt op and Workstation systems. This diagnostic too[...]

The Survey tab is display ed when you invoke HP Vision Field Diagnostics. This tab shows the current configuration of the workstation. From th e Surv ey tab, there is access to several categories of information about the workstation. Othe r tabs provi de additional i nformation, including diagnostic test options and test results. The inform ation i[...]

User interface The HP Vision Field Diagnostics application provid es six major functions, accessible throug h Tabs. These functi ons are: ● Survey — Your current system hardware information. ● Test — List all diagn ostics available for your system. Tests are starte d there. ● Status — This screen shows progress an d status of currently [...]

● Miscellaneous — List any devices o r data that doesn 't belong to any other Category. ● Processors - Shows system processors. ● Storage — Shows mass storage devices such as fl oppy drives, optical drives, SATA, SAS hard disk drives and controllers, as well as any RAID arrays. ● System — Shows information about motherboard devic[...]

Test tab The Test tab lists all available diagnostics. The lists have been tailored according to your system configuration. In dividual test may be select ed or unselected . The following Te st Modes exist: ● Quick — This test selection was pi cked to perform quickly while co veri ng your entir e hardware . Test parameter s cannot be modified. [...]

5. Click the Start Test button to start the testin g. The Status tab, which allows yo u to monitor the progress of the tests, is automa tically displayed during the testin g process. Wh en the tests are complete, the Status tab shows w hether the devices passed or failed. 6. If errors are found, go to the Errors ta b to display d etailed informatio[...]

Status tab The Status tab shows the overall pr ogress an d status of the test scenario as well as the progress and status of each test. The colo r coded status are b lack, blue, green, red, and ora nge. The Status tab colors are: ● Waiting (black) — when no test is run ning ● Running (blue) — when at least one test is currently ru nning ●[...]

● The Recommended Re pair will give a recommen ded action that sho uld be performed to resol ve the failed hardware. ● The Warranty ID is a unique error code associat ed with the specific error on yo ur computer. When contacting the HP Support Ce nter for assistance with a hardware fail ure, please be prepared to provide the Warranty ID. ● Th[...]

Saving and printing information in HP Vision Field Diagnostics You can save the informatio n displayed in the HP Vision Field Diagnosti cs Survey, History and Errors tabs to a diskette or a USB flash drive. You can not save to the hard drive. The system w ill automatically create an html file tha t has the same appe aran ce as the in formation disp[...]

Table 6- 8 Diagnostic lights and au dible codes Activi ty Possible cause Recommended action Blue Power LED * on. No beeps. Workstation on. N/A Blue Power LED * blinks every two seconds. * No beeps. Workstation in Sleep mode (S3-Suspend to RAM). Select models only. Blue Power LED * is off. * No beeps. Workstation in Hibernate mode (S4-Suspend to dis[...]

Activity Possibl e cause Recommended action Red Power LED blinks four times, once every second, followed by a two-second pause. Four beeps. Power failure (power supply is overloaded) CAUTION: Internal components might be powered even when the workstation is off. To prevent damage, disconn ect the workstation power cord before you remove a component[...]

Activi ty Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Eight beeps. Invalid ROM based on bad checksum. CAUTION: Internal componen ts might be powered even when the workstation is off. To pr event da mage, disconnect the workstation power cord before you remove a component. 1.[...]

Activity Possibl e cause Recommended action System does not power-on and LEDs are not blinking. No beeps. System unable to power on. CAUTION: Internal components might be po wered even when the workstation is off. To prevent damage, disconn ect the workstation power cord before you remove a component. To resolve the problem, choose one of the follo[...]

POST error messages The Power-On Self Te xt (POST) is a series of diagnostic tests th at runs automatica lly when the workstation is powered on . Audible and visual messages occur before the operating system starts if the POST encounters a problem. POST checks the following it ems to ensure that the workstatio n sys tem is functioning properly: ●[...]

Screen message Probable cause Recommended action 164—Memory Size Error Memory config uration is incorrect. 1. Run the Computer Setup (F10) Utility or Windo ws operating system utilities. 2. Verify that the memory modules are installed properly. 3. If third-party memory has been added, test the memory configuration using HP memory. 4. Verify the m[...]

Screen message Probable caus e Recommended action 215—DIMM Configuration Error 216—Memory Size Exceeds Maximum Supported The amount of memory installed exceeds that supported by the hardware. 1. Verify how much memory the wo rkstation supports. 2. Remove the excess memory. 301—Keyboard Error Keyboard failure . 1. R econnect the keyboard with [...]

Screen message Probable cause Recommended action 518—Power supply wattage insufficient for hardware configuration Workstation configuration requ ires more power than the power supply can provide. ● Reduce the workstation power consumption. ● Replace the power supply with a high output power supply. 601—Diskette Controller Error Di skette co[...]

Screen message Probable caus e Recommended action 925—Fatal error on IOH miscellaneous Fatal miscellaneous error de tected on IOH core x, where x is 0 or 1. Potential system board problem; con tact HP Support. 926—Fatal error on IOH Vtd Fatal error detected in the Intel Virtualization Technology. Potential system board problem; con tact HP Supp[...]

Screen message Probable cause Recommended action ERROR: Mixing processors with different po wer requirements. This is not supported. System halted. Mixed type processors detected. Replace the processors with matched processor s. Invalid electronic serial number Incorrect serial number registered in the system. Use the Computer Setup (F10) Utility t[...]

7 Configuring RAID devices This chapter describes how to configure SAS and SATA RAID device s, and includes these topics: Topics Maximum hard drive configurations on page 202 Configuring SATA RAID devices on page 203 Configuring SAS RAID devices on page 207 For additiona l information about configuring RAIDs, see http://www.hp.com/ support/R AID_FA[...]

Configuring SATA RAID devices This section describe s how to use the Inte l Matrix Storage Mana ger option ROM Configura tion utility to set up and mana ge SATA RAID volumes. The following SATA RAID configuration s are supporte d on this workstation: ● Up to the workstation-specific maximum numb er of internal SATA hard disk drives and eSAT A dri[...]

Configuring system BIOS Configure the system BIOS to enable embedded SATA RAID functionality. 1. To enter the system BIOS setup, press F10 . 2. Use the arrow keys to hi ghlight th e desired language, and then press Enter . 3. Use the arrows to highlight Storage>Sto rage Options , and then press Enter . 4. Use the up or down a rrow key to highlig[...]

Creating RAID volumes To create RAID volume s, use the Intel Matrix Storage M anage r option ROM Configuration utility. 1. To enter the Intel Matrix St orage Manager option ROM Configuration util ity, press Ctr l+l when prompted 2. If required , see De leting RAID v olumes on page 206 to make enough physical drives available to create the RAID volu[...]

Deleting RAID volumes Use the LSI Logic Corporation Configuration Utility to delete SAS RAID volumes. 1. Start the LSI Corporation Config uration Utility. During BIOS st art up, you are p rompted to Press Ctrl-C to start LS I Corp. Conf iguratio n Utility . 2. On the Main menu of the BIOS-based configurati on utility, use the arrow keys to select a[...]

Configuring SAS RAID devices Supported configurations The following RAID con figurations a re supported on this workstation: NOTE: This section does not apply to configuring SAS RAID in the Linux environment. For Linux SAS RAID information, including supporte d configurat ions, refer to Installing and Configuring SAS Hardware RAID on HP Linux Works[...]

SAS RAID 0 configuration Use the following procedure to configure an In tegr ated Stri ped (IS) volume with the BIOS-based configuration utility. The procedure assumes that the system has the required disk and disk controllers. 1. Start the LSI Corporation Config uration Utility. During BIOS st art up, you are p rompted to Press Ctrl-C to start LS [...]

SAS RAID 1 configuration Use the following proced ure to configure an Integr ated Mirro ring (IM) volume with the BIOS-based configuration utility. The procedure assumes that the system ha s the required dr ives and drive controllers. 1. Start the LSI Corpor ation Configuration Utility. During BI OS start up, you are prompted to Press Ctrl-C to sta[...]

SAS RAID 1E configuration Use the following proced ure to config ure an Integrated Mirroring Extended (IME) volume with the BIOS- based configuration utility . The procedure assumes that the system has the required disk and disk controllers. 1. Start the LSI Corporation Config uration Utility. During BIOS st art up, you are p rompted to Press Ctrl-[...]

8 Configuring password security and resetting CMOS This chapter describes how to configure pa ssword security and to reset CMOS, an d includes these topics: Topics Preparing to configure passwords on page 211 Resetting the passwo rd jumper on page 212 Clearing and Resetting the CMOS on p age 212 Preparing to configure passwords The Computer Setup ([...]

Resetting the password jumper Use the following proced ure to disable the power-o n or setup password features and clear the power- on and setup passwords. WARNING! To reduce t he risk of personal injur y from electrica l shock and hot surfaces, disconnect the power cord from th e wall outlet and le t the internal system components to cool b efore [...]

CAUTION: When the workstation is plug ged in, the p o wer supply has voltage applied to the , even when the workstation is powered off. Failure to di sconnect the power cord can result in damag e to the workstation. Static electricity can damage the electronic compo nents of the workstation or optional e quipment. Before beginning these pr ocedures[...]

5. Select File- >Apply Default s and Exit , and then press F10 to accept. 6. Reset the workstation passwords and configuration information, such as the system date and time. NOTE: This step does not clea r the passwo rds. 214 Chapter 8 Co nfiguring password security and resetti ng CMOS ENWW[...]

A Connector pins Workstation PS/2 keyboard Pin Signal 1 2 3 Data Unused Ground 4 5 6 +5 VDC Clock Unused Workstation PS/2 mouse Pin Signal 1 2 3 Data Unused Ground 4 5 6 +5 VDC Clock Unused Workstation Ethernet Pin 10/100–MbSignal 1000–Mb signal 1 2 3 4 (+) Transmit Data (-) Transmit Data (+) Receive Da ta Unused TX/RX TX/RX TX/RX TX/RX 0 0 1 2[...]

Workstation serial Pin Signal 1 2 3 Carrier Detect Receive Data Transmit Data 4 5 6 Data Terminal Read y Signal Ground Data Set Ready 7 8 9 Request to Send Clear t o Send Ring Indicator Workstation USB Pin Signal 1 2 3 4 +5 VDC - Data + Data Ground Workstation IEEE-1394a Pin Signal 1 Power 2 GND 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Microphone cable (1/8 inc[...]

Headphone cable ( 1/8 inch) Pin Signal 1 (Tip) 2 (Ring) 3 (Shield) Audio_Left Audio_ Right Ground Audio line-in cable (1/8 inch) Pin Si gnal 1 (Tip) 2 (Ring) 3 (Shield) Audio_In_Left Audio_In_Right Ground Line-out audio cable (1/8 inch) Pin Signal 1 (Tip) 2 (Ring) 3 (Shield) Audio_Out_Left Audio_Ou t_Righ t Ground SATA drive Pin Signal Pin Signal P[...]

SAS drive Segment Pin Backplane receptacle Plug and cable recept acles Primary signal segment S1 SIGNAL GROUND S2 TP+ RP+ S3 TP- RP- S4 SIGNAL GROUND S5 RP- TP- S6 RP+ TP+ S7 SIGNAL GROUND Secondary signal segment S8 SIGNAL GROUND S9 TS+ RS+ S10 TS- RS- S11 SIGNAL GROUND S12 RS- TS- S13 RS+ TS+ S14 SIGNAL GROUND Power segment P1 V 33 c P2 V 33 c P3[...]

Workstation VGA Pin Signal Pin Signal Pin Signal 1 2 3 Red Analog Green Analog Blue Analog 6 7 8 GND GND GND 11 12 13 Monitor ID DDC Serial Data Horizontal Sync 4 5 Monitor ID GND 9 10 +5 VDC GND 14 15 Vertical Sync DDC Serial Clock DVI-I cable Pin Signal Pin Signal 1 T.M.D.S DATA 2- 16 HOT PLUG DETECT 2 T.M.D.S DATA 2+ 17 T.M.D.S DATA 0- 3 T.M.D. [...]

Display port Pin Signal Pin Signal 1 ML_Lane 0(p) 11 GND 2 GND 12 ML_Lane 3(n) 3 ML_Lane 0(n) 13 GND 4 ML_Lane 1(p) 14 GND 5 GND 15 AUX CH(p) 6 ML_Lane 1(n) 16 GND 7 ML_Lane 2(p) 17 AUX CH(n) 8 GND 18 Hot Plug Dete ct 9 ML_Lane 2(n) 19 DP_PWR Return 10 ML_Lane 3(p) 20 DP_PWR Main power cable, P1 Pin Signal Pin Signal Pin Signal 1 +5V 7 +12 V_D 13 V[...]

Memory power cable , P2 Pin Color Signal Pin Color Signal 1 BLK GND 6 BLK/YEL V12-M0 2 BLK GND 7 BLK/YEL V12-M0 3 BLU/PUR +5V Standby mem. 8 BLK/PU R +5V Standby mem. 4 BLK GND 9 BLK/YEL V12-M1 5 BLK GND 10 BLK/YEL V12-M1 CPU power cable, P3 Pin Signal Color 1 GND BLK 2 GND BLK 3 GND BLK 4 GND BLK 5 +12V CPU1 BLK/W HT 6 +12V CPU1 BLK/W HT 7 +12V/ C[...]

Graphics aux. power cables, P10, P11 Pin Signal P10 850W Signal P11 850W Signal P10 1110W Signal P11 1110W Color 46 3 1 1 V12-G V12-G V12- G1 V12-G2 BLK/YEL 2 V12-G V12-G V12- G1 V12-G2 BLK/YEL 3 V12-G V12-G V12- G1 V12-G2 BLK/YEL 4 GND GND GND GND BLK 5 GND GND GND GND BLK 6 GND GND GND GND BLK DASH/I-US B2, P26 Pin Signal 1 +5V 2 +5V 3 USB8 - 4 U[...]

Workstation CPU fans, P70, P71 Pin Signal 1 GND 2 +12V 3 Tach1 4 PWM 5 Tach2 Workstation front system fan 1, P93 Pin Signal 1 Ground 2 +12V 3 Tach 4C M D Workstation front sys tem fan 2, P94 Pin Signal 1 GND 2 +12V 3 TACH1 4 PWM1 5 TACH2 6P W M 2 Workstation rear system fa ns, P8 Pin Signal 1 GND 2 +12V 3 Tach1 4 PWM1 5 Tach2 6P W M 2 ENWW 223[...]

Workstation FDD Pin Signal Pin Signal 1 Ground 18 FLP_DIR# 2 FLP_LOWDEN# 19 Ground 3 Key (no pin) 20 FLP_STEP# 4 FLP_WDO 21 Ground 5 Key (no pin) 22 FLP_STEP# 6 Unused 23 Ground 7 Ground 24 FLP_WRTEN# 8 FLP_INDEX# 25 Ground 9 Ground 26 FLP_TRACK# 10 FLP_MOTOR# 27 Ground 11 Ground 28 FLP_WP# 12 Unused 29 Ground 13 Ground 30 FLP_RD_D# 14 FLP_SEL_A# 3[...]

B System board designators This appendix desc ribes the system board design ators for this workstation . Designator Silk screen Component MH1-MH7 N/A Mounting holes E15 E15 Crisis recove ry header/jumper E49 E49 Clear password header/jumper J9 J9 RJ45/USB Rear stacked RJ-45/dual USB J11 J11 RJ45/USB Rear stacked RJ-45/dual USB J12 J12 1394/USB Sing[...]

Designator Silk screen Component P28 FRNT AUD Front panel audio header P29 P29 HDD LED Hard drive LED connector P53 P53 Serial port connector P60-P63 P60-P63 SATA0-SATA3 SATA Connectors P66-P67 P66-P67 SATA4-SATA5 SATA Connectors P70 P70 CPU0 FAN Primary CPU fan header P71 P71 CPU1 FAN Secondary CPU fan header P80-P87 P80-P87 SAS0-SAS7 SAS/SATA con[...]

C Routine Care General cleaning safety precautions ● Never use solven ts or flamma ble solutions to cl ean the workstatio n. ● Never immerse any compo nent in water or clea ning solutions; apply an y liquids to a clean cloth and then use the clo th on the compone nt. ● Always unplug the workstation before cle aning the keyboard , mouse, or ai[...]

● Clean under a key with a swab moistened with isop ropyl alcohol an d squeezed out. Be careful not to wipe away lubricants n ecessary for prope r ke y functions. Allow the parts to air dry before reassembly. ● Use tweezers to remove any fibers or dirt in confined areas. Cleaning the monitor ● Follow the safety precautions pre sented ( Servic[...]

D Locating HP resources This section provides informatio n on the fo llowing HP resources for yo ur workstation: Topics Product information on page 230 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Linux Product support on page 231 ● Additional informatio[...]

Product information Table D-1 Product information Topic Location HP Cool Tools Most HP Microsoft Windows workstations are preload ed with additional software that is not automatically installed during first boot. Additionally, a number of valuable tools o n your workstation are preinstalled that may enh ance system performance. To access or lear n [...]

Product support Table D -2 Product support Topic Location Additional information For online access to technical support information and tools, visit http://www.hp.com/ go/workstationsupport . Support resources include Web-ba sed troublesho oting tools, technical knowledge databases, dr iver and patch downloads, online commun ities, and proactive no[...]

Product documentation Table D-3 Product documentation Topic Location HP user documentation, white papers, and third-party documentation For the latest online documentation, visit http://www.hp.com/support/workstation_manuals . These include this User Guide and the Maintenance and Service Guide . Product notifications Subscriber's Choice is an [...]

Product diagnostics Table D -4 Product diagnostics Topic Location Documentation and Diagnostics CD contents The Documentation and Diagnostics CD includes: ● Warranty Booklet ● User Guide ● Maintenance and Service Guide (Web only link) ● Safety and Comfort Guide ● Safety & Regulatory Information Guide ● User task-specific instruction[...]

Product updates Table D-5 Product updates Topic Location Software, BIOS, and driver updates Verify that you have the latest drivers for your system by visiting http://www.hp.com/ go/workstationsupport . To locate the current workstation BIOS on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to view.[...]

Index A Appendices Connector pins iii System board designators iii B BIOS Determining version vi Updating vi BIOS ROM vi C Clearing and resetting CMO S xi Computer Setup (F10) Utilit y Menu description vi Configuring RAID de vices SAS RAID xi SATA RAID x i Connector pins Audio line-in 217 Audio line-out 217 CPU fans 223 CPU power 221 DASH/I-USB2 22[...]

Installing a seco nd front system fan ix Memory ix Memory fans ix Optical bay f iller tray viii Optical disk drive ix PCI card x PCIe card x Power connections viii Power supply viii power switch cable assembly viii Predisassembly viii right side panel viii Self-repair viii Service considerations vii side access panel sensor viii Slot identification[...]