HP (Hewlett-Packard) tc4200 manual

Mainten ance and Ser vice Gu id e HP Co mpaq tc4 200 T ablet P C Doc ument P ar t Number : 440 2 3 2 -001 October 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensi ve information on identifying tablet PC features, components, and spare parts; troubleshooting tabl et PC problems;[...]

© Copyright 2006 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and u[...]

Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

iv Maintenance and Servi ce Guide Cont ent s 4 Illustrated Parts Catalog 4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Tablet PC Major Components . . . . . . . . . . . . . . . . . . 4–2 4.3 Miscellaneous Plastics/ Hardware Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 4.4 Miscellaneous C[...]

Conte nts Maintenance and Servi ce Guide v 6 Removal and Replacement Procedures 6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–3 6.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 6–5 6.4 Hard Drive . . . . . . . . . . . . . . . [...]

vi Maintenance and Servi ce Guide Cont ent s 7 Specifications A Connector Pin Assignments B S c r e w L i s t i n g C Power Cord Set Requirements Index[...]

Maintenance and Serv ice Guide 1–1 1 Pr oduct Descriptio n The HP Compaq tc4200 T ablet PC offers adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP Compaq tc4 200 T ablet PC[...]

1–2 Maintenance and Service Guide Produc t D esc ription 1.1 F e a t u r e s ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron M 1.50-GHz processor , varying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with ov er 16.8 million colors ■ 80-, 60-, or 40-GB high-capacity hard dri ve, varyi[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–3 ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell Li-Ion battery pack, v arying by tablet PC model ■ Audio speaker ■ V olume up, vo lume mute, and volume do wn buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Seria[...]

1–4 Maintenance and Service Guide Produc t D esc ription 1 .2 Reset ting t he T a blet PC If the tablet PC you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the tablet PC for disassembly (refer to Section 6.3, “Preparing the T ablet PC for Disassembly , ” for more in[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The tablet PC comes with po wer management features that extend battery operating time and conserv e power . The tablet PC supports the follo w ing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys f[...]

1–6 Maintenance and Service Guide Produc t D esc ription 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the tablet PC are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: One or more optional internal wireless de vices, such [...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–7 3B a t t e r y l i g h t ■ Amber : A battery pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber: A batter y pack that is the only av ailable pow er source has reached a low-battery condition. When the batter y reaches a critical lo w-battery[...]

1–8 Maintenance and Service Guide Produc t D esc ription The external components on the ri ght side of the tablet PC are sho w n belo w and described in T able 1-2. R ight-Side C omponents[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connects an optional headphone or powered stereo speak ers. Also connects the audio function of an audio/video de vice, such as a tele vision or VCR. 2 A udio-in (microphone) jack Connects an op[...]

1–10 Maintenance and Servi ce Guide Produc t D esc ription The external components on the left side of the tablet PC are sho w n belo w and described in T able 1-3. Lef t -Side Comp one nts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the tablet PC . ✎ The purpose of s[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–11 3 Wireless button (select models only) T urns the wireless functionality of the WLAN or Bluetooth de vice on or off, but does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up. 4 USB por t Connects a USB 1.1- and 2.0-compliant de [...]

1–12 Maintenance and Servi ce Guide Produc t D esc ription The external components on the re ar panel of the tablet PC are sho w n belo w and described in T able 1-4. Rea r P a ne l C om po ne nt s[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 USB por t Connects USB 1.1- and 2.0-compliant de vices to the tablet PC using a standard USB cable . 2 RJ-11 (modem) jack Connects a modem cable. Enab led with 56K connectivity . 3 RJ-45 (network) jack Connects a network cable[...]

1–14 Maintenance and Servi ce Guide Produc t D esc ription The standard ke yboard components of the tablet PC are sho wn belo w and described in T able 1-5. Standar d K ey board Components[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 Function ke ys (12) P erform system and application tasks. When combined with the fn key , th e function ke ys f3 , f4 , and f8 through f11 perfo rm additional tasks as hotkeys . 2 caps lock ke y Enables caps loc k and tur[...]

1–16 Maintenance and Servi ce Guide Produc t D esc ription The tablet PC top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–17 T able 1-6 T op Components Item Component Function 1 Left and right T ouchP ad buttons (2) Function like the left and right b uttons on an e xter nal mouse. 2 T ouchP ad Moves the pointer . Can be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king. 3[...]

1–18 Maintenance and Servi ce Guide Produc t D esc ription The tablet PC display components are sho wn below and described in T able 1-7. Display C omponents[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–19 T able 1-7 Display Components Item Component Function 1 Internal microphone Records sound. 2 T ab let PC Input Panel Launch button Opens the Microsoft T ab let PC Input Panel application, which includes a handwriting pad and an on-screen ke yboard. 3 Rotate button Switches the image betwee[...]

1–20 Maintenance and Servi ce Guide Produc t D esc ription The external components on the bottom of the tablet PC are sho w n belo w and described in T able 1-8. Bottom Components[...]

Pr oduct Descr iption Maintenance and Serv ice Guide 1–21 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Base enclosure cov er Cov ers the display cab le connector . 2 Docking connector Connects the tablet PC to an optional docking de vice. 3 T r avel battery connector Connects an optional trav el batter y . 4 V ents (3) Enable airflo[...]

1–2 2 Maintenance and Servi ce Guide Produc t D esc ription 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the tablet PC. Refer to Chapter 4, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 6, “Remov al and Replacement Procedures, ” for disassembly steps. Th[...]

Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W AR NING: Only author iz ed technic ians tr ained by HP should r epair this equipment . All troubles hooting and r epair pr ocedures ar e detailed to allo w only subassembl y-/module -level r epair . Because of the comple xity of the indiv idual boards and su bassemblies, do no[...]

2–2 Maintenance and Service Guide T roubleshooting Accessing Com puter Setup The information and settings in Computer Setup are accessed from the File , Security , To o l s , and Adv anced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press f10 while the F10 = Based Setup message is displayed in the lo wer-left corner o[...]

T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you have entered is sa ved. Sele cting f rom the F ile Menu [...]

2–4 Maintenance and Service Guide T roubleshooting Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ower-on pass word Enter , change, or delete a pow er-on password. P assword options ■ Enable/Disab le str ingent security . ■ [...]

T roubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quic k or comprehensive self-test on an y hard drive in the system. Battery Inf or mation View informatio n about any battery packs in the tablet PC . Memor y Check ■ Run a self-test[...]

2–6 Maintenance and Service Guide T roubleshooting Selec ting from t he Adv an ced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) C hange the Computer Setup language. Boot options ■ Enable/Disab le MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. ■ Set th[...]

T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roub leshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar[...]

2–8 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart [...]

T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2. 1—Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17— Nonfunctioning De vice. [...]

2–10 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow er up on batter y power? Po wer up on AC power[...]

T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another tablet PC, or replacing it. Pow er on ? Done Y R[...]

2–12 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in tablet PC and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet. Po wer LE D on? Pow[...]

T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc har t 2. 5—N o P ow er , P a rt 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open tablet PC. Loose or damaged parts? Y Close tablet PC and retest. Pow er o n? Done N Replace the following items (if appli[...]

2–14 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between tablet PC and tab let PC display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. V[...]

T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that tablet PC is properly seated in docking device, for bent pins on cable, and [...]

2–16 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.8—Nonfunc tioning Doc king De vice (if applicable) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall tablet PC into docking device. Docking device operating? Docking de[...]

T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc har t 2.9—No Opera ting S y stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections,[...]

2–18 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0— No OS Loa din g , H ard Drive, Pa r t 1 Go to “Flowchart 2.17—No nfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc har t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to [...]

2–20 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2— No O S Loa din g , H ard Drive, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or[...]

T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 3—N o OS Loading , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyst[...]

2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loa ding , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot tablet PC. Go to “Flowchart 2.17—No nfunctioning Device . ” Go to “Flowchart 2.17—Non functioning Device [...]

T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 5—No Audio, P ar t 1 No audio. N Ta b l e t P C i n docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchart 2.17—Non functioning Device [...]

2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6 —No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

T roubleshooting Maintenance and Serv ice Guide 2–25 F lo w chart 2 . 1 7— Non fu nct io ni ng De vic e Done Any physical device detected? Y N Unplug the nonfunctioning device from the tablet PC and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device[...]

2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—N onfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external keyboard. Reseat internal keyboard connector (if applicable). Replace inter[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc har t 2. 1 9—N onfunctionin g P ointing De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]

2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No Net work/Modem Conne c tio n Y Disconnect all power from the tablet PC and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

Maintenance and Serv ice Guide 3–1 3 Soft war e U pda te and Rec o v e r y Soft ware Upda tes T o stay current with the ne west technology and maintain optimal performance, install the latest versions of HP softw a re on your computer as they become a vailable. T o update HP software: 1. Identify your computer model, product category , and series[...]

3–2 Maintenance and Service Guide Softwar e Update and Recov er y Accessin g Com puter Informa tion Before you access the updates for your computer , collect the follo wing information: ■ The product cate gory is tablet PC. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the s[...]

Softwar e Update and Reco very Maintenance and Serv ice Guide 3–3 Obtainin g th e Suppor t Soft w are Disc The Support Softwar e disc provides HP software updates and installation instructions. The disc includes device dri vers, BIOS updates, and utilities. T o purchase the current Support Softwar e disc or a subscription that provides both the c[...]

3–4 Maintenance and Service Guide Softwar e Update and Recov er y T o do wnload a BIOS update: 1. Access the page on the HP W eb site that provides softw are for your computer: ❏ Select Start > Help and Support , and then click a software update link. – or – ❏ V isit the HP W eb site at http://www .hp.com/support . 2. Follo w the instr[...]

Softwar e Update and Reco very Maintenance and Serv ice Guide 3–5 2. In the left pane of the W indows Explorer windo w: a. Click My Computer and then your hard dri ve designation. The hard dri ve designation is typically Local Disk (C:). b . Using the hard dri ve path you recorded earlier , open the folder on your hard dri ve that contains the up[...]

3–6 Maintenance and Service Guide Softwar e Update and Recov er y T o recov er the BIOS: 1. If the nonfunctioning notebook is docked in an optional docking de vice, undock the notebook. 2. Attach the USB diskette dri ve directly to a USB port on the nonfunctioning notebook. (USB hubs are not supported for BIOS recov ery). 3. Insert the correct R [...]

Maintenance and Serv ice Guide 4–1 4 I llustrated P ar ts Ca talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 4. 1 S erial N umber Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC. Seri al Number Lo[...]

4–2 Maintenance and Service Guide Illustrated P art s Catalog 4.2 T a blet PC Major Com ponents Ta b l e t PC M a j o r C o m p o n e n t s[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–3 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components Item Description Spare P ar t Number 1 12.1-inch, XGA, TFT displa y assembly (includes wireless antenna boards and cables) 383548-001 Display Hinge Kit (not illustrated) 383531-001 2 Ke yboard cover 383519-001 3 Ke yboards , w[...]

4–4 Maintenance and Service Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–5 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 4 Button board (includes b utton board cable) 383511-001 5 T op cover 383561-001 6 Fan 383528-001 7 T ouchPad 383562-001 T ouchPad cab l e (not illustrated, included in the Cab [...]

4–6 Maintenance and Service Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–7 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 9 Mini PCI communications car ds 802.11b/g Silverton wireles s local access networ k (WLAN) card, f or use in most of the wor ld 802.11b/g Silverton WLAN card , for use in the r[...]

4–8 Maintenance and Service Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–9 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 11 Processor s (include thermal paste) Intel P entium M 2.13-GHz Intel P entium M 2.00-GHz Intel P entium M 1.86-GHz Intel P entium M 1.73-GHz Intel P entium M 1.60-GHz 383555-0[...]

4–10 Maintenance and Servi ce Guide Illustrated P art s Catalog Ta b l e t PC M a jor Co mp on en t s[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–11 Ta b l e 4 - 1 Spare P ar ts: T ablet PC Major Components (Continued) Item Description Spare P ar t Number 17 Base enclosure co ver 383521-001 18 Infrared board (includes cab le) 383513-001 19 Base enclosure 383509-001 20 6-cell battery pack 383510-001 21 Hard drives (all 5400 rpm; [...]

4–12 Maintenance and Servi ce Guide Illustrated P art s Catalog 4.3 Miscell aneous Plasti cs/ Har dw ar e Ki t T able 4-2 Spare P ar t Number 383549-001 Item Description 1 Bluetooth cov er 2 PC Card slot space sav er 3 Hard drive co ver 4 Memor y module compar tment cov er (includes 2 captive scre ws) 5 T ablet PC f eet (5)[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–13 4.4 Miscell aneous C abl e Kit Ta b l e 4 - 3 Spare P ar t Number 383516-001 Item Description 1 LED board cable 2 RJ-11 cable 3 T ouchPad cab le 4 Bluetooth cable[...]

4–14 Maintenance and Servi ce Guide Illustrated P art s Catalog 4.5 Miscell aneous (Not I llus trated) Ta b l e 4 - 4 Miscellaneous Spare P ar t Information Description Spare P ar t Number Label Kit 383533-001 Adjustable notebook stand 372420-001 Adv anced Docking Station 374804-001 Docking Station 374803-001 Docking Station Miscellaneous Plastic[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–15 Pow e r c o r d s (Continued) Fo r u s e in : Italy 350188-061 Japan 350188-291 The Netherlands 350188-331 P eople’ s Republic of China 350188-AA1 Saudi Arabia 350188-171 Spain 3501880-071 Sweden/Finland 350188-B71 Screw Kit (includes the f ollowing screws; ref er to Appendix B, ?[...]

4–16 Maintenance and Servi ce Guide Illustrated P art s Catalog 4.6 Sequenti al P art N umber Listing Ta b l e 4 - 5 Sequential P ar t Number Listing Spare P ar t Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini PCI communications card, f or use in most of the wor ld 337407-002 802.11a/b/g DynaStar WLAN Mini PCI communications card, f[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–17 350188-BB1 P ower cord f or use in Israel 359106-001 802.11b/g Silv erton WLAN Mini PCI communications card, f or use in most of the world 359107-001 802.11b/g Silv erton WLAN card Mini PCI communications card, f o r use in the rest of the world 370429-001 Bluetooth wireless module [...]

4–18 Maintenance and Servi ce Guide Illustrated P art s Catalog 383458-081 K eyboard with pointi ng stic k f o r use in Denmark 383458-091 K eyboard with pointi ng stic k f or use in Norway 383458-101 K eyboard with pointi ng stick f or use in Sweden 383458-111 K eyboard with pointing stick f or use in Switzerland 383458-121 K eyboard with pointi[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 4–19 383458-DD1 K eyboard with pointi ng stic k f or use in Iceland 383509-001 Base enclosure 383510-001 6-cell batter y pac k 383511-001 Button board (inc ludes button board cab le) 383513-001 Infrared board (includes cab le) 383515-001 System board 383516-001 Miscellaneous Cable Kit 38[...]

4–20 Maintenance and Servi ce Guide Illustrated P art s Catalog 383542-001 PC24200 512-MB memor y module 383545-001 TPM security module 383548-001 12.1-inch, XGA, TFT disp lay assemb ly (includes wireless antenna boards and cables) 383549-001 Miscellaneous Plastics/Hardware Kit 383551-001 Intel P entium M 1.60-GHz processor (includes ther mal pas[...]

Maintenance and Serv ice Guide 5–1 5 Remo val and R ep l acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 5 . 1 T oo ls Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriver ■ Phillips P0 scre wdriver ■ T[...]

5–2 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 5 .2 Ser vice Consi derat ions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the tablet PC, place the subassembly (and all accompanying scre ws) a[...]

Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 5–3 5. 3 P r eve n t i n g D a m a g e t o Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the tablet PC, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Befo[...]

5–4 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 5 .4 Pre venting Elec trosta tic Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many c[...]

Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 5–5 5 .5 P a c k aging an d T rans portin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-[...]

5–6 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 5 .6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 5-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work[...]

Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 5–7 5 .7 Groundin g Equip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10%[...]

5–8 Maintenance and Service Guide Remo val and R eplacement Preliminar ies T able 5-1 sho ws ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 5-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 5 - 1 T y pical Electr ostatic V oltage Levels Relative Humidity E[...]

Maintenance and Serv ice Guide 6–1 6 Remo val and R ep l acement Procedur es This chapter provides remo val and replacement procedures. There are 59 scre ws and screw locks, in 11 dif ferent sizes, that may hav e to be removed, replaced, or loosened when servicing the tablet PC. Make special note of each scre w and screw lock size and location du[...]

6–2 Maintenance and Service Guide Remo val and R eplacement Procedur es 6. 1 S erial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Seri al Number Location[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–3 6. 2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing tablet PC components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 6.3 Preparing the tablet PC f or disassembly Batter y pack 0 6.4 H[...]

6–4 Maintenance and Service Guide Remo val and R eplacement Procedur es Section Description # of Screws Remo ved 6.12 Heat sink 4 6.13 Processor 1 loosened 6.14 Internal memor y module 0 6.15 Mini PCI communications card 0 Å T o prev ent an unresponsive system and the displa y of a warning message, install only a Mini PCI de vice author ized f o[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 6.3 Preparing th e T a bl et P C for Disasse mbly Before you begin an y removal or installation procedures: 1. Shut do wn the tablet PC. If you are unsure whether the tablet PC is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syst[...]

6–6 Maintenance and Service Guide Remo val and R eplacement Procedur es 4. Remov e the battery pack by follo wing these steps: c. T urn the tablet PC upside do wn with the rear panel to ward you. d. Slide the battery release latch 1 to ward you. (The left side of the battery pack disengages from the tablet PC.) e. Lift the left side of the batter[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–7 6.4 H ard D rive 1. Prepare the tablet PC for disassembly ( Section 6.3 ). Hard Drive Spare P art Number Information Hard drives (all 5400 rpm; incl ude cover , frame , and connector) 80-GB 60-GB 40-GB 383527-001 383526-001 383525-001[...]

6–8 Maintenance and Service Guide Remo val and R eplacement Procedur es 2. Remov e the two PM2.0×5.0 screws 1 that secure the hard dri ve co ver to the tablet PC. 3. Lift the right side of the hard dri ve co ver and swing it to the left 2 to remov e it. ✎ The hard dri ve co ver is included in the Miscellaneous Plastics/Hardware Kit, spare part[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–9 4. Loosen the PM2.5×13.0 hard dri ve retention scre w 1 . 5. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the left 3 to disconnect it from the system board. 6. Remov e the hard driv e. Re mo v i ng the Har d Dri ve[...]

6–10 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 7. Remov e the four PM3.0×4.0 screws 1 that secure the hard dri ve frame to the hard driv e. 8. Lift the frame straight up 2 to remov e if from the hard driv e. 9. Remov e the hard driv e connector 3 . Re mo v i ng the Har d Dri ve F rame Re verse the abo ve procedure to r[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–11 6.5 T a blet PC F eet The tablet PC feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 383549-001. Replac ing the T ablet P C F eet[...]

6–12 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.6 Bluetooth Module 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the hard driv e cover ( Section 6.4 ). 3. Position the tablet PC with the front to ward you. 4. Loosen the two PM2.0×5.0 scre ws 1 that secure the Bluetooth cov er to the tablet PC. 5[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–13 6. Slide the Bluetooth module out of the tablet PC 1 . 7. Disconnect the Bluetooth module cable 2 from the board. Remo ving the Bluet ooth Module Re verse the abo ve procedure to install the Bluetooth module.[...]

6–14 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.7 Exte rna l M em or y Mod ul e 1. Prepare the tablet PC for disassembly (refer to Section 6.3 ). 2. Position the tablet PC with the front to ward you. Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536-001 383542-001 383538-001 PC23200 1024 [...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–15 3. Remov e the two PM2.0×5.0 screws 1 that secure the memory module compartment cov er to the tablet PC. 4. Lift the left side of the cov er and swing it to the right 2 to remov e the memory module compartment cover . ✎ The memory module compartment cov er is included in[...]

6–16 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the tablet PC.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module. ✎ Mem[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–17 6.8 TP M Sec u rit y Ca rd 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the memory module compartment cover ( Section 6.7 ). 3. Remov e the PM1.5×3.5 screw 1 that secures the TPM security card to the tablet PC. 4. Lift up on the rear edge of the TPM[...]

6–18 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.9 K e yboard Co v er 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Position the tablet PC with the front to ward you. 3. Remov e the two T8M2.0×9.0 screws 1 and the tw o T8M2.0×18.0 scre ws 2 that secure the ke yboard cover to the tablet PC. Re mo v i ng [...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–19 4. T urn the tablet PC right-side up with the front to ward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the ke yboard cov er until the cover disengages from the tablet PC. Re leasing the K e yboar d Co ver[...]

6–20 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 7. Swing the right edge of the ke yboard cover forward until the cov er disengages from the tablet PC. Re mov ing the K ey board C ove r Re verse the abo ve procedure to install the ke yboard cover .[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–21 6. 1 0 K e yb oard 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. T urn the tablet PC upside do wn with the front to ward you. Ke yboard Spare P ar t Number Information K eyboards, with pointing stic k Asia P aci[...]

6–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Remov e the following: 1 Three T8M2.0×9.0 scre ws 2 One T8M2.0×5.0 scre w Re mov ing the K ey board Sc re ws[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–2 3 5. T urn the tablet PC right-side up with the front to ward you. 6. Open the tablet PC as far as possible. 7. Slide the ke yboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is c[...]

6–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 9. Lift the rear edge of the ke yboard 1 until it disengages from the tablet PC. 10. Slide the ke yboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the ke yboard cable is connected and disconnect the ke yboard cable 3 from the system [...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–25 6. 1 1 Fa n 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). 4. Disconnect the fan cable 1 from the system board. 5. Remov e the three T8M2.0×7.5 screws 2 that secure the fa[...]

6–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 2 H ea t S ink 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). 4. Remov e the fan ( Section 6.11 ). 5. Remov e the four PM2.5×7.0 screws that secure the heat sink to [...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–2 7 6. Lift the right side of the heat sink 1 to disengage it from the processor . 7. Slide the heat sink up and to the right 2 to remov e it. ✎ Due to the adhesi ve quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e the h[...]

6–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Ther mal P aste L ocations Re verse the abo ve procedure[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–29 6. 1 3 Proc esso r ✎ All processor spare part kits include thermal paste. 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). 4. Remov e the fan ( Section 6.11 ). 5. Remov e t[...]

6–30 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Use a flat-blade scre wdriver to turn the processor locking scre w one-quarter turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when yo[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–31 6. 1 4 Internal Memor y Module 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536-001 383542-00[...]

6–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the tablet PC.) 5. Slide the memory module aw ay from the socket at an angle 2 . 6. Remov e the memory [...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–33 6. 1 5 Mini PCI Comm unica tions Card 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). Mini PCI Communications Car d Spare P ar t Number Information 802.11b/g Silverton wirel[...]

6–34 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5. Spread the two retaining tabs 2 on eac[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–35 6 . 1 6 But to n Boar d 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Release the ke yboard ( Section 6.10 ). Button Board Spare P art Number Information Button board (includes butt on board cab le) 383511-001[...]

6–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Disconnect the button board cable 1 from the system board. 5. Remov e the silver PM2.0×4.0 scre w 2 that secures the button board to the switch co ver . Re mo v i ng the Button Boar d Scr ew[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–3 7 6. Lift the left side of the button board 1 until it rests at angle. 7. Remov e the button board 2 . Re mo v ing the Button Board Re verse the abo ve procedure to install the button board.[...]

6–38 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 7 Display Assembly 1. Prepare the tablet PC for disassembly ( Section 6.3 ). 2. Remov e the keyboard cov er ( Section 6.9 ). 3. Remov e the keyboard ( Section 6.10 ). 4. Close the tablet PC. 5. T urn the tablet PC upside do wn with the rear panel to ward you. Display A[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–39 6. Remov e the two T8M2.0×18.0 screws 1 that secure the base enclosure cov er to the tablet PC. 7. Remov e the base enclosure cover 1 . Remo v ing the Base Enclo sure Co ver[...]

6–40 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Disconnect the display cable from the system board. Disconnecting the Displa y Cable[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–41 9. T urn the tablet PC right-side up with the front to ward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless antenna cables from the Mini PCI communications board 1 . 12. Disconnect the microphone cable 2 from the system board. 13. Remov e the wir[...]

6–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 14. Rotate the display clockwise 90 degrees 1 . 15. Remov e the two T8M2.0×18.0 screws 2 and the two PM2.0×7.5 scre ws 3 that secure the display assembly to the tablet PC. Remo ving the Dis play Scr ew s[...]

Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 6–4 3 16. Position the tablet PC with the rear panel to ward you. 17. Lift the display assembly slight ly until it disengages from the tablet PC 1 . 18. Route the display connector and cable through the opening 2 in the base enclosure. 19. Remov e the display assembly . Remo vin[...]

6–44 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 8 T op C ov er 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Sectio[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–45 3. Remov e the sev en T8M2.0×9.0 scre ws that secure the top cov er to the base enclosure. Re mo v i ng the T op Cov er Scr ew s, P ar t 1[...]

6–46 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. T urn the tablet PC right-side up with the front to ward you. 5. Remov e the two T8M2.0×18.0 screws 1 that secure the rear bezel to the tablet PC. 6. Remov e the silver PM2.0×4.0 scre w 2 secures the top cov er to the tablet PC. Re mo v i ng the T op Cov er Scr ew s, P[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–4 7 7. Disconnect the T ouchPad cable from the system board 1 . 8. Lift the rear edge of the top cov er 2 until it disengages from the base enclosure. 9. Lift the top cov er straight up 3 and remove it. Re mo v ing the T op Cov er Re verse the abo ve procedure to install the t[...]

6–48 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. 1 9 T o uc h P a d 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Sect[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–49 3. Remov e the four silver PM2.0×4.0 scre ws that secure the T ouchPad brack e t to the top co ver . Re mo v i ng the T ouchP ad Brac k et Scr ew[...]

6–50 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Lift the right side of the T ouchPad brack et 1 until it rests at an angle. 5. Slide the T ouchPad brack et to the right 2 and remov e it. Re mo v i ng the T ouchP ad Brac k et[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–51 6. Lift the right side of the T ouchPad 1 until it rests at an angle. 7. Slide the T ouchPad to the right and remo ve it 2 . Re mov ing the T ouc hP ad Re verse the abo ve procedure to install the T ouchPad.[...]

6–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.20 Speak er 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Section 6.1[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 3 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 . 3. Remov e the two T8M2.0×5.0 screws 3 that secure the speaker to the tablet PC. 4. Remov e the speaker 4 . Re mov ing the Speak er Re verse the abo ve procedure[...]

6–54 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.2 1 Infrar ed B oard 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . K eyboard cov er ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Button board ( Section 6.16 ) e. Display assembly ( Sec[...]

Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 6–5 5 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remov e the T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4. Remov e the infrared board 3 . Re mov ing the Infr ared [...]

6–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6.22 Sy s te m B oa rd ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 6.7 and Section 6.14 ) ■ TPM security card ( Secti[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 7 2. Position the tablet PC with the front to ward you. 3. Remov e the four T8M2.0×5.0 screws 1 that secure the system board to the tablet PC. 4. Remov e the T8M2.0×7.5 screw 2 that secures the system board spacer to the tablet PC. 5. Remov e the system board spacer 3 . Re[...]

6–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Lift the left side of the system board 1 until the hard dri ve connector 2 is clear of the base enclosure. 7. Slide the system board to the left 3 to remov e it. Re mov ing the S yste m Board Re verse the abo ve procedure to install the system board.[...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–5 9 6.2 3 Modem B oard 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . Bluetooth module ( Section 6.6 ) c. K eyboard cover ( Section 6.9 ) d. K eyboard ( Section 6.10 ) e. Fan ( Section 6.11 ) f.[...]

6–60 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board upside do wn with the front to ward you. 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remov e the two black PM2.0×4.0 screws 2 that secure the modem board to the system board. 5. Lift the right side of the modem [...]

Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 6–61 6.24 RT C B a t te r y 1. Prepare the tablet PC for disassembly ( Section 6.3 ) and remov e the following components: a. Hard dri ve ( Section 6.4 ) b . Bluetooth module ( Section 6.6 ) c. Switch cov er ( Section 6.9 ) d. K eyboard ( Section 6.10 ) e. Fan ( Section 6.11 ) f[...]

6–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board upside do wn with the left side to ward you. 3. Remov e the R TC battery from the system board socket. Re mov ing the RT C Batter y Re verse the abo ve procedure to install the R TC battery .[...]

Maintenance and Serv ice Guide 7–1 7 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 7 - 1 Ta b l e t P C Dimensions Metric U .S. Height (front to back) Width Depth 30.2 to 31.5 mm 285 mm 235 mm 1.19 to 1.24 in 11.22 in 9 in W eight 2.04 kg 4.5 lbs Input P ower Operating v oltage Operating current 18.5 V[...]

7–2 Maintenance and Service Guide Spe c ifica tion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperati[...]

Specific atio ns Maintenance and Serv ice Guide 7–3 Ta b l e 7 - 2 12.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m at Configuration 0.300 × 0.300 mm 1024 × 768 RGB vertic[...]

7–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 7 - 3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T [...]

Specific atio ns Maintenance and Serv ice Guide 7–5 Ta b l e 7 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We ig h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 10.8 V 4.8 Ah 52 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C [...]

7–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 7 - 5 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Av ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

Specific atio ns Maintenance and Serv ice Guide 7–7 Ta b l e 7 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant A C—Link Audio Intel 82801DB/DBM SMBus Controller—24C[...]

7–8 Maintenance and Service Guide Spe c ifica tion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y I[...]

Specific atio ns Maintenance and Serv ice Guide 7–9 Ta b l e 7 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f o[...]

7–10 Maintenance and Servi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk cont[...]

Specific atio ns Maintenance and Serv ice Guide 7–11 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette dr ive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0[...]

7–12 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 7 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 M[...]

Maintenance and Serv ice Guide A–1 A Conn ec tor P in As signm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connector P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

Connector P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 6 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Un used 2 T ransmit – 6 Receive – 3 Receive + 7 Un used 4 Unused 8 Unused[...]

A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

Maintenance and Serv ice Guide B–1 B Sc r e w List ing This appendix provides specif ication and reference information for the scre ws and screw locks used in the tablet PC. All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 383556-001.[...]

B–2 Maintenance and Service Guide Scr ew Listing Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the hard driv e cov er to the tablet PC (documented in Section 6.4 ) 2 T wo screws that secure the memory mo dule [...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–3 Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth co ver to the tablet PC (scre ws are captured on the cov er by C clips; documented in Sec[...]

B–4 Maintenance and Service Guide Scr ew Listing Phillips M2 . 5×13. 0 and Phillips M3 .0×4. 0 Scr e w Locations Ta b l e C - 2 Phillips PM2.5×13.0 Spring-Loade d Hard Drive Retention Scre w Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: 1 One screw that secures the hard driv e to the tablet PC (screw is captur[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–5 Ph i l li p s M 1 .5 ×3.5 Sc rew Lo c a ti on Ta b l e C - 4 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 1 3.5 mm 1.5 mm 4.5 mm Where used: One screw that secures the TPM security card to the tablet PC documented in Section 6.8 ) mm[...]

B–6 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k eyboard co v er to the tablet PC (documented in Section 6.9 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–7 T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the bas e enclosure co ver to the tab let PC (documented in Section 6.17 ) mm[...]

B–8 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tab let PC (documented in Section 6.17 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–9 T orx T8M2 .0×18. 0 Scr ew L ocations Ta b l e C - 5 T orx T8M2.0×18.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top co ver to the tab let PC (documented in Section 6.18 ) mm[...]

B–10 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×9 .0 S cre w Locati ons Ta b l e C - 6 T orx T8M2.0×9.0 Screw Color Qty . Length Thread Head Width Black 12 9.0 mm 2.0 mm 4.5 mm Where used: 1 Three screws that secure the k eyboa rd to the tablet PC (documented in Section 6.9 ) 2 T wo screws that secure the k eyboard co v er to th[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–11 T orx T8M2 .0×7 .5 S cr ew Locati ons Ta b l e C - 7 T orx T8M2.0×7.5 Screw Color Qty . Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the f an to the tablet PC (documented in Section 6.11 ) mm[...]

B–12 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×7 .5 S cr ew Locati ons Ta b l e C - 7 T orx T8M2.0×7.5 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tabl et PC (documented in Section 6.17 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–13 T orx T8M2 .0×7 .5 S cr ew L ocation Ta b l e C - 7 T orx T8M2.0×7.5 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 7.5 mm 2.0 mm 4.5 mm Where used: One screw that secures the system boar d and system board spacer to the tablet PC (documented in Section 6.22 ) mm[...]

B–14 Maintenance and Service Guide Scr ew Listing Phillips M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 8 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 4 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tab let PC (documented in Section 6.12 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–15 T o r x T 8 M 2 .0 × 5.0 Sc rew Lo c a t io n Ta b l e C - 9 T orx T8M2.0×5.0 Screw Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the k eyboard to the tablet PC (documented in Section 6.10 ) mm[...]

B–16 Maintenance and Service Guide Scr ew Listing T orx T8M2 .0×5 .0 S cre w Locations Ta b l e C - 9 T orx T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the speak e r to the tablet PC (documented in Section 6.20 ) 2 One screw that secures the infr ared bo ar[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–17 T orx T8M2 .0×5 .0 S cre w Locations Ta b l e C - 9 T orx T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system boar d to the tab let PC (documented in Section 6.22 ) mm[...]

B–18 Maintenance and Service Guide Scr ew Listing Silv er Phillips M2 . 0×4. 0 Scr ew Locati ons T able C-10 Silver Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 6 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the b utton boar d to the tablet PC (documented in Section 6.16 ) 2 One screw that secures the top co[...]

Sc rew Li st i ng Maintenance and Serv ice Guide B–19 Silv er Phillips M2 . 0×4. 0 Scr ew Locati ons T able C-10 Silver Phillips PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Silver 6 2.0 mm 4.0 mm 4.0 mm Where used: 4 screws that secure the T ouchPad br a c ket to the top cov er (documented in Section 6.19 ) mm[...]

B–20 Maintenance and Service Guide Scr ew Listing Black Phillips M2 .0×4. 0 Scr ew L ocations T able C-11 Black Phillips PM2.0×4.0 Scre w Color Qty . Length Thread Head Width Black 2 2.0 mm 4.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 6.23 ) mm[...]

Maintenance and Serv ice Guide C–1 C P o w er C ord Set Requirements 3-Conduc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is [...]

C–2 Maintenance and Servi c e Guide P o wer Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible f[...]

P o wer Cor d Set Requirements Maintenance and Serv ice Guide C–3 Countr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A u stralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap an M ET [...]

C–4 Maintenance and Servi c e Guide P o wer Cor d Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduc[...]

Maintenance and Serv ice Guide Index–1 Inde x A adjustable notebook stand, spare part number 4–14 , 4–17 Advanced Docking Station, HP, spare part number 4–14 , 4–17 arrow keys 1–15 audio troubleshooting 2–23 audio-in jack location 1–9 pin assignments A–2 audio-out jack location 1–9 pin assignments A–1 B base enclosure cover lo[...]

Index–2 Maintenance and Servi ce Guide Index components bottom 1–20 display 1–18 front 1–6 keyboard 1–14 left-side 1–10 , 1–12 rear 1–10 , 1–12 right-side 1–8 top 1–16 Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments a[...]

Index Maintenance and Serv ice Guide Index–3 no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18 , 2–19 , 2–20 no OS loading from optical drive 2–22 no power 2–10 , 2–12 , 2–13 no video 2–14 , 2–15 nonfunctioning device 2–25 nonfunctioning docking device 2–16 nonfunctioning keyboard 2–26 nonfunction[...]

Index–4 Maintenance and Servi ce Guide Index keypad keys 1–15 L Label Kit, spare part number 4–14 , 4–20 LED board cable 4–13 left-side components 1–10 , 1–12 M memory map specifications 7–12 memory module removal 6–14 , 6–31 spare part numbers 4–5 , 4–19 , 4–20 , 6–14 , 6–31 memory module compartment 1–21 memory mod[...]

Index Maintenance and Serv ice Guide Index–5 P packing precautions 5–5 PC Card slot 1–9 PC Card slot eject button 1–9 PC Card slot space saver 4–12 Pen eject button 1–19 Pen holder 1–19 plastic parts 5–2 pointing device, troubleshooting 2–27 pointing stick 1–17 pointing stick buttons 1–17 power connector 1–13 power cord set [...]

Index–6 Maintenance and Servi ce Guide Index specifications battery pack 7–5 display 7–3 hard drive 7–4 I/O addresses 7–9 interrupts 7–7 memory map 7–12 system DMA 7–6 tablet PC 7–1 static shielding materials 5–8 S-Video-out jack location 1–13 pin assignments A–6 system board removal 6–56 spare part number 4–9 , 4–19 ,[...]

Index Maintenance and Serv ice Guide Index–7 V vents 1–10 , 1–17 , 1–21 video troubleshooting 2–14 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 Windows Security button 1–19 wireless button 1–11 wireless light 1–6 workstation precautions 5–6[...]