HP (Hewlett-Packard) V4000 manual

Main tenan ce and Ser vice Gui de HP P a vili on d v4000 Notebook P C Co mpaq Pr esar i o V4000 Notebook P C Doc ument P art Number : 3 77 36 7 -00 3 October 200 5 This guide is a troubleshooting reference used for maintaining and servicing the computer . It pro vides comprehensiv e information on identifying computer features, components, and spar[...]

© Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor and [...]

Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponent s . . . . . . . . . . . . . 3–14 HP Pavilion dv4000 Models . . . . . . . . . . . . . . . . .[...]

Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . .[...]

vi Maintenance and Servi ce Guide Cont en ts 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index[...]

Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Pa vilion dv4000 Notebook PC 1 and Compaq Presario V4000 Notebook PC 2 of fer advanced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av ilion dv4 000 Notebook PC and C ompaq Presar io V4000 Notebook PC[...]

1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ■ Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors, or Intel Celeron M 1.50-, 1.40-, or 1.30-GHz processors, v arying by computer model ■ 15.4-inch, WXGA, TFT (1280 × 800) with BrightV iew display , or 15.4-inch, WXGA, TFT (1280 × 800) display , v arying[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” models. A model is considered to be full-featured if it has 4 Uni versal Serial Bus ports and the follo wing components: ■ Digital Media Slot/Memory Reader ■ Expan[...]

1–4 Maintenance and Servi ce Guide Produc t Descr iption 1 .2 Reset tin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w these steps to set a new passw ord. These steps also clear CMOS: 1. Enter an incorrect password and press enter . 2. Repeat step 1 two more times. After the third entry of the incorrect pass[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for [...]

1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. Depending on your computer model, component locations may v ary . F ront C omponents[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components Item Component Function 1P o w e r l i g h t ■ On: Computer is turned on. ■ Blinking: Computer is in standby . ■ Off: Computer is off or in hibernation. 2B a t t e r y l i g h t ■ On: The batter y pack is charging. ■ Blinking: The battery pack has [...]

1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the HP P avilion dv4000 are sho wn below and described in T able 1-2. Depending on your computer model, component locations may v ary . R ight-Side Components , HP P av ilion dv4 000[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components, HP P avilion d v4000 Item Component Function 1 Optical drive Suppor ts an optical disc, such as a CD or D VD . 2A u d i o - o u t (headphone) jack (full-fe atured models only) Connects an optional headphone or powered stereo speak ers. Also connects th[...]

1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the Compaq Presario V4000 are sho wn below and described in T able 1-3. Depending on your computer model, component locations may v ary . R ight-Side Co mponents, Compaq Pr esario V4 000[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Right-Side Components, Compaq Presario V4000 Item Component Function 1 Optical drive Suppor ts an optical disc, such as a CD or D VD . 2 A udio-out (headphone) jack (full-f eatured models only) Connects an optional headphone or powered stereo speak ers. Also connects the au[...]

1–12 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the HP P avilion dv4000 are sho wn below and described in T able 1-4. Depending on your computer model, component locations may v ary . Left-Side C omponents, HP P av ilion dv4 000 Ta b l e 1 - 4 Left-Side Components, HP P avilion d v4000 Item Co[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 6 1394 por t (4-pin; full-f eatured models only) Connects an optional 1394a de vice such as a scanner , a digital camera, or a digital camcorder . 7 Digital Media Slot (full-f eatured models only) Suppor ts the follo wing optional digital cards: SD (Secure Digital) Memory Card, SD I/O Car[...]

1–14 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the Compaq Presario V4000 are sho wn below and described in T able 1-5. Depending on your computer model, component locations may v ary . Left-Side C omponents, Compaq Pr esario V4 000 Ta b l e 1 - 5 Left-Side Components, Compaq Presario V4000 It[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 6 1394 por t (4-pin; full-f eatured models only) Connects an optional 1394a de vice such as a scanner , a digital camera, or a digital camcorder . 7 Memory Reader (full-f eatured models only) Suppor ts the follo wing optional digital cards: SD (Secure Digital) Memory Card, SD I/O Card, Me[...]

1–16 Maintenance and Servi ce Guide Produc t Descr iption The standard ke yboard components of the computer are shown belo w and described in T able 1-6. Standar d K ey board Co mponents[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 T able 1-6 Standard K eyboar d Components Item Component Function 1 fn ke y Combines with other ke ys to perform system tasks as hotke ys. F or e xample, pressing fn+f7 decreases screen brightness. 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 3 f1 to f12 ke ys (1[...]

1–18 Maintenance and Servi ce Guide Produc t Descr iption The top components on HP Pa vilion dv4000 models are shown belo w and described in T able 1-7. T op Components, HP P avili on dv4000 Models T able 1-7 T op Components, HP P avilion dv4000 Item Component Function 1P o w e r l i g h t ■ On: Computer is turned on. ■ Blinking: Computer is [...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 3 Quick Launch b uttons (select models only) Launch defa ult multimedia, digital imaging, or music applications (v ar y by model). 4 V olume mute b utton Mute s or restores volume . 5 Wireless light (select models only) On: One or more internal wireless devices hav e been turned on. ✎ T[...]

1–20 Maintenance and Servi ce Guide Produc t Descr iption The top components on Compaq Presario V4000 models are sho wn below and described in T able 1-8. T op Components, C ompaq Pre sari o V4000 Models[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 T able 1-8 T op Components, Compaq Presario V4000 Models Item Component Function 1 Wireless button (select models only) T urns the wireless functionality on or off, but does not create a wireless connection. ✎ To establish a wireless connecti on, a wireless network must already be set u[...]

1–2 2 Maintenance and Servi ce Guide Produc t Descr iption The HP Pa vilion dv4000 computer T ouchPad components are sho wn below and described in T able 1-9. T ouchP ad Components , HP P avili on dv4000 T able 1-9 T ouchP ad Components, HP P avilion dv4000 Item Component Function 1 T ouchP a d Mov es the pointer . 2 Left and right T ouchP ad but[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 3 The Compaq Presario V4000 computer T ouchPad components are sho wn below and described in T able 1-10. T ouchP ad Components , Compaq Pr esar io V4000 T able 1-10 T ouchP ad Components, Compaq Presario V4000 Item Component Function 1 T ouchP a d Mov es the pointer . 2 T ouchP a d horizon[...]

1–2 4 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the computer are sho wn below and described in T able 1-11. Bottom Components T able 1-11 Bottom Components Item Component Function 1 Battery bay Holds a batter y pack. 2 V ents (4) Provide airflow to cool internal components. Ä T o pre vent o ver[...]

Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 5 4 Optical drive Supports an optical disc, such as a CD or D VD . 5 Labels area Contains the serial number and other inf or mation labels. 6 Battery pack release latch Releases a batter y pack from the battery ba y . 7 Memory module cover Contains 2 memor y module slots that suppor t repl[...]

1–2 6 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should r epair this equipment . All tr oubleshooting and r e pair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attemp[...]

2–2 Maintenance and Servi ce Guide T roubleshooting Acce ssing Compute r Setup The information and settings in Computer Setup are accessed from the File , Security , To o l s , and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer . Press f10 while the F10 = Based Setup message is displayed in the lo wer-left corner [...]

T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follo w the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you hav e entered is sav ed. Selecting fro m the Fi le Menu[...]

2–4 Maintenance and Servi ce Guide T roubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ow er-on password Enter , change, or delete a po wer-on passw ord. P assw ord options ■ Enable/Disab le stringent secur ity . ?[...]

T roubleshooting Maintenance and Serv ice Guide 2–5 Selectin g from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quic k or comprehensive self-test on an y hard drive in the system. Battery Inf or mation View inf or matio n about any batter y packs in the computer . Memor y Check ■ Run a self-te[...]

2–6 Maintenance and Servi ce Guide T roubleshooting Selec ting from the Adv anced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) Change the Computer Setup language. Boot options ■ Enable/Disab le MultiBoot, which sets a star tup sequence that can include most bootable de vices and media in the system. ■ Set the [...]

T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , Part 1” 2.3 “Flowchart 2.3—No Po wer , Part 2” 2.4 “Flowchart 2.4—No Po wer , Part 3” [...]

2–8 Maintenance and Servi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart[...]

T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wch ar t 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device [...]

2–10 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.2—No P o w er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC [...]

T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc har t 2.3—No P ow e r , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y by recharging it, moving it to another computer , or replacing it. Pow e r o n ? Don[...]

2–12 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D[...]

T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if appli[...]

2–14 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video[...]

T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and f[...]

2–16 Maintenance and Servi ce Guide T roubleshooting F lo wcha rt 2. 8 —N on fu nct i on in g D ock ing De vi ce (if applicable ) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Docking device operating? [...]

T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connection[...]

2–18 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 0—No OS Loadin g , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Boo[...]

T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc h ar t 2. 1 1—N o O S Lo a din g , H ard Drive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go[...]

2–20 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 2—No OS Loa ding , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or [...]

T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wch ar t 2. 1 3—No OS Loa ding , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyst[...]

2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—N o OS Loadin g, O pti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device [...]

T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 5—N o Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y [...]

2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Au dio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done [...]

T roubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch ar t 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Rea[...]

2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 8—Nonfun c tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace intern[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wch ar t 2. 1 9—Nonfunc tionin g P oin ting De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]

2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wch art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers a[...]

Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Seri al Nu mber [...]

3–2 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.2 Comp uter M ajor Com ponents Computer Maj or Components, HP P av ilion dv4000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include display cab le, wireless antenna boards, and antenna cables) F or use with HP P avilion dv4000 models 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT [...]

3–4 Maintenance and Servi ce Guide Illustrated P a rts Catal og Computer Maj or Components , Compaq Pr esar io V4000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards F or use with HP P avilion dv4000 models: Belgium Denmark Europe Fr a n c e F rench Canada Germany Greece Israel Italy Ko r e a Norwa y 383495-181 383495-081 383495-0[...]

3–6 Maintenance and Servi ce Guide Illustrated P a rts Catal og Computer Maj or Components, HP P av ilion dv4000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 4 T op covers F or use with full-featured HP P avilion dv4000 models (includes T ouchP ad) F or use with defeatured HP P avilion dv4000 models (includes T ouchP ad) 397858-001 397[...]

3–8 Maintenance and Servi ce Guide Illustrated P a rts Catal og Computer Maj or Components , Compaq Pr esar io V4000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 8 System board shield (f or use with HP P avilion dv4000 models) 403915-001 9 System boards Full-f eatured Defe atured 396696-001 383462-001 10a 10b USB board , includes: USB boar[...]

3–10 Maintenance and Servi ce Guide Illustrated P a rts Catal og Computer Maj or Components, HP P av ilion dv4000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Processor s (include ther mal paste) Intel P entium M 2.13-GHz Intel P entium M 2.00-GHz Intel P entium M 1.86-GHz Intel P entium M 1.73-GHz Intel P entium M 1.60-GHz 396700-0[...]

3–12 Maintenance and Servi ce Guide Illustrated P a rts Catal og Computer Maj or Components, HP P av ilion dv4000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 19 Optical drives F or use with HP P avilion dv4000 models D VD±RW and CD-R W Double La yer Combo Drive with LightScribe D VD±RW and CD-R W Double La yer Combo Drive D VD/CD-RW[...]

3–14 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3. 3 Disp lay Assembly Subcom ponents HP P avilion d v4000 Models[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 T able 3-2 HP P avilion dv4000 Display Assemb ly Subcomponent Spare P ar t Number Information Item Description 1a 1b Display Plastics Kit , includes: ■ Displa y bezel ■ Displa y enclosure 403919-001 2 Display P anel Kit (includes displa y panel, displa y inv er ter, and displa y[...]

3–16 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.4 Displ ay Assembly Subcompon ents Com paq Presario V4000 Mode ls[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 T able 3-3 Compaq Presario V4000 Models Display Assemb ly Subcomponent Spare P ar t Number Information Item Description 1a 1b 1c Display Plastics Kit , includes: ■ Displa y bezel ■ Displa y enclosure ■ Displa y hinge cove rs 403920-001 2 Display P anel Kit (includes the displa[...]

3–18 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.5 Miscell aneous Doors/Co v ers Kit Spar e P art Inf ormati on[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 T able 3-4 Miscellaneous Doors/Co vers Kit Spare P ar t Information Item Description Spare P ar t Number Miscellaneous Doors/Co vers Kit F or use with HP Pa vilion dv4000 models 383469-001 F or use with Compaq Presar io V4000 models 384627-001 1 Includes: PC Card slot space sav er 2[...]

3–20 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.6 Miscell aneous C a ble Kit[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 Ta b l e 3 - 5 Miscellaneous Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Miscellaneous Cable Kit Includes: 383468-001 1 Modem cable 2 Audio board cable 3 USB board cable 4 Bluetooth module cable 5 LED board cable[...]

3–2 2 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.7 M a s s S t ora ge D e vi ce s[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 Ta b l e 3 - 6 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 5400 r pm 80-GB 60-GB 383487-001 383485-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 383488-001 383486-001 383484-001 383483-001 2 Optical [...]

3–2 4 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.8 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 7 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar t Number P ower supply , 65 w att 383494-001 Pow e r c or d s Fo r u s e i n : A ustralia and New Zealand 383496-011 Belgium, Europe, Finland, F ra[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 5 Screw Kits (include the f ollowing scre ws; refer to Appendix C , “Screw Listing, ” f or more information on specifications and usage) ■ Phillips PM2.5×8.0 screw ■ Phillips PM2.5×7.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×16.0 screw ■ Phillips PM2.0×5.[...]

3–2 6 Maintenance and Servi ce Guide Illustrated P a rts Catal og 3.9 Sequen tial P art N umber Listin g Ta b l e 3 - 8 Sequential P ar t Number Listing Spare P ar t Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 371693-001 Wired headset with volume control 375759-001 All-in-One Media Cable II 378972-001 802.11b/g WL[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 7 383473-001 Intel P entium M 1.60-GHz processor (includes thermal paste) 383474-001 Intel P entium M 1.73-GHz processor (includes thermal paste) 383476-001 15.4-inch, WXGA, TFT displa y assembly , f or use with HP P avilion dv4000 models (inc ludes displa y cable , wireless antenna [...]

3–2 8 Maintenance and Servi ce Guide Illustrated P a rts Catal og 383487-001 5400 r pm, 80-GB hard dr ive (includes frame and connector) 383488-001 4200-rpm 100-GB hard dr ive (includes frame and connector) 383490-001 D VD/CD-RW Combo Driv e or use with HP P avilion dv4000 models 383492-001 12-cell, 8.8-AHr batter y pack f or use with HP P avilio[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 9 383495-091 K eyboard f or use with HP P avilion dv4000 models in Norw a y 383495-111 K eyboard f or use with HP P avilion dv4000 models in Switzerland 383495-121 K eyboard f or use with HP P avilion dv4000 models in F rench Canada 383495-131 K eyboard f or use with HP P avilion dv4[...]

3–30 Maintenance and Servi ce Guide Illustrated P a rts Catal og 383496-011 P ower cord f or use in Australia and Ne w Zealand 383496-021 P ower cord f or use in Be lgium, Europe, Finland, F rance , Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 383496-031 P ower cord f or use in Hong Kong and the United Kingdom 383496[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–31 384627-001 Miscellaneous Doors/Cov ers Kit for use with Compaq Presario V4000 models 384628-001 Screw Kit f or use with fu ll-f eatured HP P a vilion dv4000 models 384629-001 Base enclosure f or use with full-featured HP P avilion dv4000 models 384631-001 D VD/CD-RW Combo Driv e for[...]

3–3 2 Maintenance and Servi ce Guide Illustrated P a rts Catal og 384635-101 K eyboard f or use with Co mpaq Presario V4000 models in Sweden and Finland 384635-121 K eyboard f or use with Co mpaq Presario V4000 models in F rench Canada 384635-331 K eyboard f or use with Co mpaq Presario V4000 models in the Netherlands 384635-AB1 K eyboard f or us[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 3 391743-001 D VD±RW and CD-R W Combo Dr ive (doub le-lay er writing capability), f or use with HP P avilion dv4000 models 391744-001 D VD±RW and CD-R W Combo Dr ive (doub le-lay er writing capability), f or use with Co mpaq Presario V4000 models 393327-001 Intel P entium M 1.86-GH[...]

3–34 Maintenance and Servi ce Guide Illustrated P a rts Catal og 396707-001 D VD-ROM drive f or use wi th Compaq Presario V4000 models 397858-001 T op co ver f or use with full-f eatured HP Pa vilion dv4000 models (includes T ouchP ad) 397859-001 T op co ver f or use with fu ll-featured Compaq Presario V4000 models (does not include T ouchP ad) 3[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 5 403910-001 Switch cov er for use with HP P avilion v4000 models without wireless capability (includes LED board and LED board cable) 403911-001 Switch cov er for use with HP P avilion v4000 models with wireless capability (includes LED board and LED board cable) 403915-001 System b[...]

3–3 6 Maintenance and Servi ce Guide Illustrated P a rts Catal og 403925-001 Displa y Label Kit for use with HP P avilion dv4000 models 403926-001 Displa y Label Kit for use with Compaq Pres ario V4000 models 404369-001 Rubber f eet for use with HP P avilion dv4000 models 404576-001 Rubber f eet for use with Compaq Presario V4000 models 404803-00[...]

Maintenance and Serv ice Guide 4–1 4 Remo v al and Repl a cemen t Preliminaries This chapter provides essential information for proper and safe remov a l and replacement service. 4. 1 T oo ls Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ?[...]

4–2 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) a[...]

Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enting Da mage to Re mo v able Dri v es Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before remo[...]

4–4 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies 4.4 Pre venting Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many c[...]

Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 4.5 P ac k agin g and T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

4–6 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–7 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10[...]

4–8 Maintenance and Servi ce Guide Remo val and Replacement Pr eliminar ies T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Even[...]

Maintenance and Serv ice Guide 5–1 5 Remo v al and Repl a cemen t Procedur es This chapter provides remo val and replacement procedures. There are as many as 95 scre ws and scre w locks, in 11 different sizes, that may hav e to be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w and scre w lock size a[...]

5–2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Nu mber Location[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disasse mbl y Sequence C hart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer f or Disassembly Batter y pack 0 5.4 H[...]

5–4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures Section Description # of Screws Remo ved 5.10 Heat Sink 1 loosened to remov e the ther mal cov er 4 remov ed to remov e the heat sink 5.11 Processor 1 loosened 5.12 Switch Cov er 3 on Compaq Presario V4000 models 5.13 Key b o a r d 4 5.14 Displa y Assembly Displa y bezel Disp[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing th e Com pu ter f or Di sassembl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syst[...]

5–6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer .) c. Lift the front edge of the battery pack up and swing it aw ay from you 2 . d. Remov e the battery pack. Re mov ing the Battery P ack Re verse the[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Hard Drive Spare P ar t Number Information 5400 r pm, 80-GB 383487-001 5400 r pm, 60-GB 383485-001 4200 r pm, 100-GB 383488-001 4200 r pm, 80-GB 383486-001 4200 r pm, 60-GB 383484-001 4200 r pm, 40-GB [...]

5–8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the computer . 3. Lift the right side of the cov er up and swing it to the left 2 . 4. Remov e the hard driv e cov er . ✎ The hard dri ve cov er is included in the Miscellaneous Doors/Cov [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 5. Use the tab 1 on the right side of the hard dri ve to pull the hard dri ve to the left 2 until it disconnects from the computer . 6. Lift the hard dri ve straight up 3 and remov e it from the hard dri ve bay . Re mov ing the Hard Dr i ve[...]

5–10 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. Remov e the four Phillips PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. 8. Slide the frame forward 2 to remo ve if from the hard dri ve. Re mov ing the Hard Dr i ve F rame Re verse the abov e procedure to reassemble and install the hard dri ve.[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Doors/Cov ers Kits, spare part number 383469-001 (for use with HP Pa vilion dv4000 models) and spare part number 384627-001 (for use with Compaq Presa[...]

5–12 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures Replac ing the Computer F eet, C ompaq Presar io V4 000[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 5 .6 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the hard driv e cov er ( Section 5.4 ). Optical Drive Spare P ar t Number Information F or use with HP Pa vilion dv4000 models D VD±RW and CD-R W Double Lay er Combo Drive with LightScr[...]

5–14 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the Phillips PM2.5×7.0 screw 1 that secures the optical dri ve to the computer . 4. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 5. Use the media tray frame to sli[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 5. 7 M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information 1024 MB 383482-001 512 MB 383481-001 256 MB 383480-001[...]

5–16 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Loosen the three Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the left edge of the cov er up and swing it to the right 2 . 4. Remov e the memory module compartment cove r . ✎ The memory module compartment cov e[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises a way from the computer .) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module. ✎ Mem[...]

5–18 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .8 Mini PCI Comm unica tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cove r ( Section 5.7 ). ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 4. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises a way from the [...]

5–20 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 9 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the Mini PCI communications module ( Section 5.7 ). 3. Disconnect the R TC battery cable 1 from the system board. 4. Remov e the R TC battery 2 from the system board. (The R TC batter[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 5 . 1 0 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the Phillips PM2.0×5.0 screw 1 that secures the thermal cov er to the computer . 3. Lift the left edge of the cov er up and swing it to the right 2 . ✎ The thermal cov er is included i[...]

5–2 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ The follo wing screws should be remo ved and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 5. Remov e the four Phillips PM2.0×12.0 spring-loaded shoulder scre ws 1 that secure the heat sink to the computer . ✎ Due to the adhesi ve quality of the ther[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Ther mal P aste Locati ons Re verse the abov e procedure[...]

5–2 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 1 P ro c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the heat sink ( Section 5.10 ). Processor Spare P ar t Number Information Intel P entium M 2.13-GHz Intel P entium M 2.00-GHz Intel P entium M 1.86-GHz Intel P entium M 1.73-GHz Inte[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 3. Use a flat-bladed scre wdriv er to turn the processor locking scre w one-half turn counterclockwise 1 until you hear ac l i c k . 4. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the rear right corner whe[...]

5–2 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 2 Sw i t c h C ove r ✎ All switch cover spare parts kits include an LED board and LED board cable 1. Prepare the computer for disassembly ( Section 5.3 ). Switch Co ver Spare P ar t Number Information F or use with HP Pa vilion dv4000 models with wireless capability [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 ✎ Steps 2 and 3 apply to Compaq Presario V4000 models. 2. T urn the computer upside down with the rear panel to ward you. 3. Remov e the three Phillips PM2.5×7.0 screws that secure the switch cov er to the computer . Remo ving the S w itch C ov er Scr ew s, Compaq Pr es[...]

5–2 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. T urn the computer right-side up with the front toward you. 5. Open the computer as far as possible. 6. Press and hold do wn the insert key 1 . 7. Insert a flat blade tool into the notch in the switch cov er behind the insert ke y and lift the switch cover 2 . 8. Disenga[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 5. 1 3 K eyb o a r d Ke yboard Spare P ar t Number Information F or use with HP Pa vilion dv4000 models: Belgium Denmark Europe F rance F rench Canada Germany Greece Israel Italy Ko r e a Norwa y 383495-181 383495-081 383495-021 383495-051 383495-121 383495-041 383495-151 [...]

5–30 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the switch cov er ( Section 5.12 ). 3. Remov e the four Phillips PM2.0×2.0 screws that secure the ke yboard to the computer . Re mov ing the K eyboar d Scr ew s[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 4. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. Rel e a s i ng t h e Keybo a rd[...]

5–3 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 6. Remov e the keyboard. Disconnecting the K ey boar d Cable[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 7. Disconnect the LED board cable 1 from the system board. 8. Remov e the switch cov er 2 . Re mov ing the S w itch C ov er Re verse the abov e procedure to install the ke yboard and switch cov er .[...]

5–34 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 4 Displa y Assem bly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch cov er ( Section 5.12 ). 3. Remov e the keyboard ( Section 5.13 ). 4. T urn the computer upside down with the front to ward you. Display Assemb ly Spare P a rt Number In[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 5. Disconnect the wireless antenna cables from the Mini PCI communications module 1 . 6. Remov e the cables from the clip 2 in the base enclosure. 7. Remov e the two Phillips PM2.5×7.0 scre ws 3 that secure the display assembly to the computer . Remo ving the Displa y Scr[...]

5–3 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 8. T urn the computer right-side up with the front toward you. 9. Open the display as far as possible. 10. Remov e the wireless antenna cables 1 from the clips in the top cov er . 11. Disconnect the display cable from the system board 2 . Re mov ing the Wir eless A ntenna C[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 Ä CAUT ION: Support the display a ssembl y when r emov i ng the follo wing scr ews . F ailure to su ppor t the display a ssembly can r esult in damage to the display a ssembly and othe r computer components . 12. Remov e the four Phillips PM2.5×7.0 screws 1 that secure t[...]

5–38 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 14. Remov e the six rubber screw co vers 1 and 2 and six PM2.5×7.0 scre ws 3 that secure the display bezel to the display assembly . ✎ The rubber scre w covers are included in the Display Scre w Kit, spare part number 403923-001. The four taller scre w covers 1 should be [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 15. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly . 16. Remov e the display bezel 3 . Remo ving the Display Bez el, HP P [...]

5–40 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 17. Remov e the Phillips PM2.5×5.0 screws 1 that secure each display release hook to the display enclosure. 18. Remov e the display release hooks 2 . Remo ving the Displa y Release Hooks , HP P av ilion d v4000 Models Display Assemb ly Subcomponents Spare P ar t Number Info[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 19. Remov e the three Phillips PM2.5×7.0 screws 1 that secure each display hinge to the display enclosure. 20. Remov e the display hinges 2 . Remo ving the Display H inges, HP P av ilion dv4 000 Models Display Assemb ly Subcomponents Spare P ar t Number Information Displa [...]

5–4 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 21. Remov e the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 22. Remov e the display panel 2 . Remo ving the Display P anel, HP P avili on dv4000 Models Display Assemb ly Subcomponents Spare P ar t Number Information Displa y P an[...]

Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 23. Release the retention tabs 1 b uilt in to the display enclosure shield that secure the wireless antenna cables to the display enclosure. 24. Detach the wireless antenna transcei vers 2 from the display enclosure. 25. Remov e the wireless antenna transceiv ers and cabl[...]

5–44 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 26. Remov e the six rubber screw co vers 1 and 2 and six PM2.5×7.0 scre ws 3 that secure the display bezel to the display assembly . ✎ The rubber scre w covers are included in the Display Scre w Kit, spare part number 403924-001. The four taller scre w covers 1 should be [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 27. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly . 28. Remov e the display bezel 3 . Remo ving the Display Bez el, C omp[...]

5–46 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 29. Remov e the two Phillips PM2.5×5.0 scre ws 1 that secure the display release loop to the display enclosure. 30. Remov e the display release loop 2 . Remo ving the Display R elease L oop, C ompaq Pr esari o V4000 Models Display Assemb ly Subcomponents Spare P ar t Number[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 31. Remov e the display hinge cov ers 1 . 32. Remov e the three Phillips PM2.5×7.0 screws 2 that secure each display hinge to the display enclosure. 33. Remov e the display hinges 3 . Remo ving the Display H inges, Compaq Pr esari o V4000 Models Display Assemb ly Subcompo[...]

5–48 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 34. Remov e the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 35. Remov e the display panel 2 . Remo ving the Display P anel, C ompaq Pre sari o V4000 Models Display Assemb ly Subcomponents Spare P ar t Number Information Displa y P[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 36. Release the retention tabs 1 b uilt in to the display enclosure shield that secure the wireless antenna cables to the display enclosure. 37. Detach the wireless antenna transcei vers 2 from the display enclosure. 38. Remov e the wireless antenna transceiv ers and cable[...]

5–50 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 5 T o p C ove r ✎ The top cov er remov al procedures in this section apply to HP Pa vilion dv4000 models. The spare part number information listed in the follo wing table applies to both HP Pa vilion dv4000 and Compaq Presario V4000 models. 1. Prepare the computer for[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–51 3. Remov e the following: 1 Ele ven Phillips PM2.5×7.0 scre ws 2 T wo Phillips PM2.0×4.0 scre ws in the optical driv e bay Re mov ing the T op Co ver Sc r ew s, P ar t 1, HP P av ilion dv4 000 Models[...]

5–5 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. T urn the computer right side up with the front toward you. 5. Release the ZIF connector 1 to which the T ouchPad cable is attached and disconnect the cable 2 from the system board. 6. Remov e the three Phillips PM2.5×7.0 screws 3 that secure the top cov er to the base [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 7. Swing the rear edge of the top cov er up and forward 1 until it rests at an angle. 8. Lift the top cov er up and remov e it 2 . Re mov ing the T op Co ver , HP P av ilion dv4 000 Models Re verse the abov e procedure to install the top cov er .[...]

5–54 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 6 B a s e E n c l o s u re ✎ The base enclosure remov al procedures in this section apply to Compaq Presario V4000 models. The spare part number information listed in the follo wing table applies to both HP Pa vilion dv4000 and Compaq Presario V4000 models. 1. Prepare[...]

Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 3. Remov e the following scre ws: 1 One Phillips PM2.5×7.0 scre w 2 T wo Phillips PM2.0×16.0 scre ws Remo ving the Base Enc losur e Scr e ws, P art 1, Compaq Pr esar io V4 000 Models[...]

5–5 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. T urn the computer upside down with the front to ward you. 5. Remov e the following scre ws: 1 Nine Phillips PM2.5×7.0 scre ws 2 Four Phillips PM2.0×4.0 scre ws 6. Disconnect the speaker cable 3 . Remo ving the Base Enc losur e Scr e ws, P art 2 , Compaq Pr esar io V4 [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 7. Lift the left and right rear corners 1 of the base enclosure until the rear edge of the base enclosure disengages from the computer . 8. Swing the rear edge of the base enclosure up and forward 2 until it disengages from the computer . 9. Remov e the base enclosure. Rem[...]

5–5 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 7 M o d e m B o a r d ✎ The modem board cannot be remov ed from Compaq Presario V4000 models until after the system board has been remov ed. 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 2. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the modem board to the system board. 3. Lift the right side of the modem board 2 to disconnect the modem board from the system board. 4. Disconnect the modem cable 3 from the modem board. 5. Remov e the modem boa[...]

5–60 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 8 Sys t e m B o a rd ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory module ( Section 5.7 ) ■ Mini PCI communications module ( Section 5.[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–61 d. Switch cov er ( Section 5.12 ) e. K eyboard ( Section 5.13 ) f. Display assembly ( Section 5.14 ) g. T op cov er (HP Pa vilion dv4000 models, Section 5.15 ) h. Base enclosure (Compaq Presario V4000 models, Section 5.16 ) 2. T urn the computer upside down with the front t[...]

5–6 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Steps 4 through 18 apply to HP Pa vilion dv4000 models. See steps 19 through 25 in this section to remov e the system board on Compaq Presario V4000 models. 4. T urn the computer top side up with the front toward you. 5. Remov e the following scre ws: 1 Three Phillips P[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 6. Slide the system board shield forward 1 and to the right 2 until the tabs 3 on the shield disengage from the base enclosure. Relea sing the S yst em Board Shie ld, P ar t 1, HP P av ilion dv4 000 Models[...]

5–64 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. Lift up on the left side of the USB board frame 1 . 8. Press do wn on the right side of the system board shield 2 until the shield tab 3 disengages from the standof f on the bottom of the USB board frame. Relea sing the S yst em Board Shie ld, P ar t 2 , HP P av ilion dv4[...]

Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–6 5 9. Slide the system board shield to the left 1 until it clears the USB board frame. 10. Remov e the system board shield 2 . Re mov ing the S ys tem Boar d Shield, HP P av ilion d v4000 Models System Board Shield Spare P ar t Number Information System board shield (f or use[...]

5–66 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Steps 11 through 18 provide instructions for remo ving the USB board and frame on HP Pa vilion dv4000 models. Refer to Section 5.21, “USB Board, ” for instructions on removing the USB board and frame on Compaq Presario V4000 models. 11. Disconnect the audio 1 , USB 2[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 7 12. Lift the left side of the USB board and frame 1 until it rests at an angle. 13. Slide the USB board and frame to the left 2 and remov e it. Remo ving the USB Boar d and F rame , HP P avili on dv4000 Models[...]

5–6 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 14. Remov e the two Phillips PM2.5×8.0 round head scre ws 1 and the Phillips PM2.0×4.0 scre w 2 that secure the USB board to the frame. Re mov ing the USB Boar d Sc re ws , HP P av ilion d v4000 Models 15. Lift the left side of the USB board 1 until it rests at an angle. [...]

Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–6 9 17. Use the hard dri ve connector 1 to lift the right side of the system board 2 until it rests at an angle. 18. Slide the system board to the right 3 and remov e it. Re mov ing the S ys tem Boar d, HP P av ilion d v4000 Models[...]

5–7 0 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ Steps 19 through 25 apply to Compaq Presario V4000 models. 19. T urn the top cover right-side up with the front to ward you. 20. Disconnect the audio 1 , USB 2 , and Bluetooth cables 3 from the system board. Disconnecting t he Sy stem Board Cables, Co mpaq Presari o V40[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–71 21. Release the ZIF connector to which the T ouchPad cable is attached and disconnect the cable 1 from the system board. 22. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the system board to the top cov er . Re mov ing the S ys tem Board S cr ew s, P art 1, Comp[...]

5–7 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 23. T urn the top cover upside do wn with the front to ward you. 24. Remov e the two Phillips PM2.5×7.0 scre ws 1 that secure the system board to the top cov er . 25. Use the hard dri ve connector 2 and fan frame 3 to lift the system board straight up and remov e it 4 . Re[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 3 5. 1 9 Fa n A s s e m b l y ✎ The fan assembly is included in the heat sink assembly spare part kit, spare part number 384622-001. Refer to Section 5.10, “Heat Sink, ” for information on removing the heat sink.) 1. Prepare the computer for disassembly ( Section 5.3 )[...]

5–7 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Disconnect the fan cable 1 from the system board. 4. Remov e the four Phillips PM2.5×7.0 screws 2 that secure the fan assembly to the system board. 5. Remov e the fan assembly 3 . Re mov ing the F an Assembl y[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 6. Remov e the three Phillips PM2.0×4.0 screws 1 that secure the fan to the fan assembly . 7. Remov e the fan 2 . Re mov ing the F an Re verse the abov e procedure to reassemble and install the fan a sse mb ly .[...]

5–7 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 2 0 S p e a ke r s 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Switch co ver ( Section 5.12 ) c. K eyboard ( Section 5.13 ) d. Display assembly ( Section 5.14 ) e. T op cov er ( Section [...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–77 2. Remov e the three Phillips PM2.0×4.0 screws 1 that secure the left and right speakers to the base enclosure. 3. Remov e the left and right speakers 2 . Re mov ing the Speak ers Re verse the abov e procedure to install the speakers.[...]

5–7 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 2 1 U S B B o a r d ✎ This section applies to Compaq Presario V4000 models. Refer to steps 11 through 18 in Section 5.18, “System Board, ” for instructions for removing the USB board and frame on HP Pa vilion dv4000 models. 1. Prepare the computer for disassembly ([...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 9 3. Remov e the three Phillips PM2.0×4.0 screws 1 that secure the USB board and frame to the top cov er . 4. Remov e the Phillips PM 2.5×7.0 screw 2 that secures the USB board and frame to the top cov er . 5. Lift the rear edge of the USB board and frame 3 until it diseng[...]

5–80 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. Remov e the Phillips PM2.0×4.0 screw 1 that secures the USB board to the frame. 8. Remov e the two Phillips PM2.5×8.0 scre ws 2 that secure the USB board to the frame. 9. Lift the rear edge of the USB board 3 until it disengages from the frame. 10. Slide the frame aw ay[...]

Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–81 5 .2 2 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Switch co ver ( Section 5.12 ) c. K eyboard ( Section 5.13 ) d. Display assembly ( Section 5.14 ) e. T op cov er (HP Pa [...]

5–8 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the two Phillips PM1.5×4.0 scre ws 1 that secure the Bluetooth module to the USB board frame. 3. Remov e the Bluetooth module 2 . Remo ving the Bluetooth Module Re verse the abov e procedure to install the Bluetooth module.[...]

Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height Width Depth 3.35 cm 35.85 cm 25.78 cm 1.32 in 14.13 in 10.16 in W eight Full-f eatured model with 15.4-inch displa y , optical dr ive and 12-cell batter y pack 2.99 kg 6.48 lb[...]

6–2 Maintenance and Servi ce Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperatin[...]

Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.4-inch, WXGA, TFT Displa y Dimensions Height Width Diagonal 20.9 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.259 × 0.259 mm 1366 × 768 RGB verti[...]

6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 100-GB* 80-GB* 80-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A [...]

Specific at ions Maintenance and Serv ice Guide 6–5 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A secur ity Seek times (ty[...]

6–6 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C[...]

Specific at ions Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 5 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2) CD Digital A udio, CD-XA ready (Mode 2, F or m 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (single and multisession), and C[...]

6–8 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 6 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-RCD-R W Photo CD (single and multisession) CD-Bridge Center hol[...]

Specific at ions Maintenance and Serv ice Guide 6–9 Access time CD media D VD media Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s [...]

6–10 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 7 DV D ± RW and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2), CD Digital A udio, CD-XA ready (Mode 2, F or m 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (single and mul[...]

Specific at ions Maintenance and Serv ice Guide 6–11 Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.7 Vrms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD[...]

6–12 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

Specific at ions Maintenance and Serv ice Guide 6–13 Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natura l Ke yboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant A C—Link Audio Intel 82801DB/DBM SMBus Controller—2[...]

6–14 Maintenance and Servi ce Guide Spe cificat ions IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y [...]

Specific at ions Maintenance and Serv ice Guide 6–15 T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for C[...]

6–16 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contro[...]

Specific at ions Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 [...]

6–18 Maintenance and Servi ce Guide Spe cificat ions T able 6-11 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 0100[...]

Maintenance and Serv ice Guide A–1 A Conn ec tor P in A ssi gnm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]

A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connector P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 1 3 Horizontal sync 6 Ground analog 14 V er t ical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 5 RJ-45 (Network) Pin Signal Pin Signal 1 T r ansmit + 5 Unused 2 T r ansmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

Connector P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

A–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV - CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requirem ents 3-Con duc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is[...]

B–2 Maintenance and Servi ce Guide P ow er Cord Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for[...]

P ow er Cor d Set Requirements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME[...]

B–4 Maintenance and Servi ce Guide P ow er Cord Set R equirements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conducto[...]

Maintenance and Serv ice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws and scre w locks listed in this appendix are av ailable in the follo wing Screw Kits: ■ Computer Scre w Kit, spare part number 382692-001 ■ Display Scre w Kit fo[...]

C–2 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 0×5 .0 Sc r ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the hard driv e co ver to the computer (scre ws are captured on the cov er by C clips; documented in Section [...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips P M2 . 5×4.0 Sc r ew L ocations Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 4 4.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]

C–4 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 1 One screw that secures the optical dr ive to the computer (documented in Section 5.6 ) 2 Three screws that secure the s wit ch cov er[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the displa y assemb ly to the computer (documented in Section 5.14 ) mm[...]

C–6 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 6 screws that secure the displa y bezel to the displa y assembly (documented in Section 5.14 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 6 screws that secure the displa y hinges to the display enclosure (documented in Section 5.14 ) mm[...]

C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 11 screws that top co ver to th e HP P avilion dv4000 (documented in Section 5.15 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 3 screws that secure the top co ver to t he HP P avilion dv4000 (documented in Section 5.15 ) mm[...]

C–10 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocation Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: One that secures the base enclosur e to the Compaq Presario V4000 (documented in Section 5.16 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 9 screws that secure the base enclos ure to the Compaq Presario V4000 (documented in Section 5.16 ) mm[...]

C–12 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the system bo ard on HP P avilion dv4000 models (documented in Section 5.18 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the system board to the top co ver on the Compaq Presario V4000 (documented in Section 5.18 ) mm[...]

C–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 56 7.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the f an assembly to the system board (documented in Section 5.19 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 Phillips P M2 . 5×5 .0 S cr ew L ocations Ta b l e C - 4 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 8 5.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y rele ase hooks to the displa y enclosure (documented in Section 5.14 ) mm[...]

C–16 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×5 .0 S cr ew L ocations Ta b l e C - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 5.0 mm 2.5 mm 4.0 mm Where used: 6 screws that secure the displa y panel to the display enclosure on (documented in Section 5.14 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Phillips P M2 . 0×12 .0 Spr ing-Loaded S cr ew L ocations Ta b l e C - 5 Phillips PM2.0×12.0 Spring-Loaded Screw Color Qty . Length Thread Head Width Silver 4 12.0 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the computer (documented in Section 5.10 ) mm[...]

C–18 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×2 .0 Sc re w Locati ons Ta b l e C - 6 Black Phillips PM2.0×2.0 Scre w Color Qty . Length Thread Head Width Black 4 2.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the k eyboard on Compaq Presario V4000 models (documented in Section 5.13 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Phillips P M2 . 0×2 .0 Sc re w Locati ons Ta b l e C - 7 Silver Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Silver 4 2.0 mm 2.0 mm 7.0 mm Where used: 4 screws that secure the k eyboard on HP P avilion dv4000 models (documented in Section 5.13 ) mm[...]

C–20 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top co ver HP P a vilion dv4000 mode ls (documented in Section 5.15 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the base enclosur e on Compaq Presario V4000 models (documented in Section 5.16 ) mm[...]

C–2 2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 5.17 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 3 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system bo ard to the base enclosure on HP P avilion dv4000 comp uters (documented in Section[...]

C–2 4 Maintenance and S ervice Guide Scr ew Listing Phillips P M2 . 0×4.0 S cr ew L ocation Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the USB board and frame to the base enclosure on HP P avilion dv4000 comp uters (documented in Secti[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 5 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system boar d to the top co ver (documented in Section 5.18 ) mm[...]

C–2 6 Maintenance and S ervice Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the f an to the f an assembly (documented in Section 5.19 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 7 Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the speak er to the base enclosure (documented in Section 5.20 ) mm[...]

C–2 8 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4. 0 Scr e w Locations Ta b l e C - 8 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the USB board and frame to the computer (documented in Section 5.21 ) mm[...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 9 Phillips P M2 . 0×16. 0 Sc re w Locati ons Ta b l e C - 9 Phillips PM2.0×16.0 Screw Color Qty . Length Thread Head Width Black 2 16.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the base enclosur e on Compaq Presario V4000 models (documented in Section 5.16 ) and the system board on[...]

C–30 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×8.0 Sc r ew L ocations T able C-10 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Silver 2 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the USB board to the fr ame on HP Pa vilion dv4000 computers (documented in Section 5.18 ) and Compaq Presario V4000 [...]

Sc rew Li s t i n g Maintenance and Serv ice Guide C–31 Phillips P M1.5×4. 0 Scr ew L ocations T able C-11 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Buc ktooth boar d to the USB board frame (documented in Section 5.22 ) mm[...]

Maintenance and Serv ice Guide D–1 D Disp l ay Compon ent Recy c ling Å W ARNIN G: The bac klight contains mer cury . Caution should be ex er c ised when r emov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to display[...]

D–2 Maintenance and Servi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proced[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo ving the Displa y Bez el Scr e w Co ver s and Scr ew s[...]

D–4 Maintenance and Servi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . Remo ving the Displa y Bez el[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 . Remo ving the Displa y Inv erter[...]

D–6 Maintenance and Servi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Remo ving the Displa y P anel Assembly[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–7 7. T urn the display panel assembly upside down. 8. Remov e all screws that secure the display panel frame to the display panel. Remo ving the Displa y P anel Fr ame Scr ew s[...]

D–8 Maintenance and Servi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mov ing the Display F rame[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backligh t Co ver[...]

D–10 Maintenance and Serv ice Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Backli ght Cables[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Re mov ing the Backligh t Fr ame[...]

D–12 Maintenance and Serv ice Guide Display C omponent Recy cling Å W ARNIN G: The bac klight contains mer cury . Caution should be ex er c ised when r emov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh t[...]

Display C omponent R ecyc ling Maintenance and Serv ice Guide D–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. Re leasing the[...]

D–14 Maintenance and Serv ice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]

Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–13 , 1–15 A All-in-One Media Cable II, spare part number 3–25 , 3–26 arrow keys 1–17 audio board cable 3–21 audio troubleshooting 2–23 Audio Y-Cable 2, spare part number 3–25 , 3–26 audio-in jack location 1–9 , 1–11 , 1–13 , 1–15 pin assignments A–2 audio-out j[...]

Index–2 Maintenance and S ervice Guide Index Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments audio-in A–2 audio-out A–1 external monitor A–3 RJ-11 A–5 RJ-45 A–4 S-Video-out A–6 Universal Serial Bus (USB) A–2 connectors, ser[...]

Index Maintenance and Serv ice Guide Index–3 DVD/CD-RW Combo Drive OS loading problems 2–22 precautions 4–3 removal 5–13 spare part number 3–13 , 3–23 , 3–28 , 3–31 , 5–13 specifications 6–7 DVD±RW and CD-RW Combo Drive OS loading problems 2–22 precautions 4–3 removal 5–13 spare part number 3–13 , 3–23 , 3–33 , 5–[...]

Index–4 Maintenance and S ervice Guide Index H hard drive OS loading problems 2–18 precautions 4–3 removal 5–7 spare part numbers 3–13 , 3–23 , 3–27 , 3–28 , 5–7 specifications 6–4 hard drive bay 1–24 hard drive cover illustrated 3–19 removal 5–8 hard drive light 1–7 headphone jack, pin assignments A–1 headset, spare p[...]

Index Maintenance and Serv ice Guide Index–5 Miscellaneous Doors/Covers Kit components 3–18 spare part numbers 3–7 , 3–18 , 3–26 , 3–31 modem board removal 5–58 spare part number 3–7 , 3–30 , 5–58 modem cable 3–21 modem jack location 1–12 , 1–14 pin assignments A–5 modem, troubleshooting 2–28 N network jack location 1?[...]

Index–6 Maintenance and S ervice Guide Index Q Quick Launch buttons 1–19 R removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 , 1–10 RJ-11 jack location 1–12 , 1–14 pin assignments A–5 RJ-45 jack location 1–12 , 1–14 pin assignments A–4 RTC battery removal 5–20 spare part number 3–13 , 3–30 [...]

Index Maintenance and Serv ice Guide Index–7 T thermal cover illustrated 3–19 location 1–25 removal 5–21 tools required 4–1 top components 1–18 , 1–22 , 1–23 top cover removal 5–50 spare part numbers 3–7 , 3–34 , 3–36 , 5–50 TouchPad board, spare part number 3–7 , 3–32 TouchPad cable, spare part number 3–7 , 3–26 t[...]