HP D4300 Series manual

HP De skj et D4 3 00 s er i e s W indo w s H elp[...]

HP Deskjet D4300 Printer series HP Photosmart Software Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard C ompany notices The information conta ined in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited withou t prior written permission of Hewlett-Packard, except as allowed u nder copyright law[...]

Contents 1W e l c o m e . ................................... ................... ..................................... ................................... .....6 2 Special fe atures .................. ............................................................. .........................................8 3 Get start ed The printer at a glance.....[...]

7 Print other documen ts Print e-mail......... ............ ...................... ............. ..................... ............. ...................... ... .... .........34 Print documents........... ........................... ................ ............................ ................ .............. . .......35 Print letters............ ..[...]

10 Maintenance Install print cartridges.......................................................................................... ............. ........63 Choose the right print cartridges....................... ................................ .................................63 Selection numbers............... ....................................[...]

Photos do not print correctly..... ..................................... ............................................. ........... .102 Check the pap er tray........................................................................................................102 Check the printer pro perties. ......................................................[...]

Environmental product stewar dship program ......................... ................................................124 Paper use.................................................................. . ........................................... ...........125 Plastics....................................... ............................................[...]

1 Welcome Welcome to t he HP Deskjet D4300 Pri nter series Help. This g u ide prim arily explains how to use your computer an d the printer together. For more inf o rmation on transferring photos from di gital cameras and other USB devices to your comp uter using the printer, see the foll owing table an d select an appropriate topi c. You can also [...]

Secti on Description Troubleshooting Find a solution to a hardw are or software problem. Shop for ink supplies Learn how to order supplies for the p rinter. Printer specific ations Learn about the paper cap acity, requirements, and other specifications for the printer. HP inkjet supplies recycling program Find out how to recycle print car tridges. [...]

2 Special features Congratulat ions! The HP Deskjet is eq uipped with several exci ting feat ures: • Borderless pr inting : Use the enti re page surface when printing ph otos and with the borderless pr inting feat ure. For information, see Print b orderless phot os or Print brochures . • Six-ink upgra deable printing : Enhance ph oto printing w[...]

3 Get started • The printer at a g lance • Buttons and lights • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about th e printer featu res. 1 Buttons and lights 2 Front USB port 3 Paper trays 1 Print cartridges Get started 9 Get started[...]

1 USB port Buttons and lights Use the printer butt ons to turn the printer on and off, cancel a print job, and resta rt a job. The printer li ghts give you visual cues a bout the status of the print er. 1 Power button and light 2 Cancel button 3 Resume button and light 4 Print Cartridge Status lights 5 Front USB port lights Chapter 3 10 Get started[...]

Power butto n and light Use the Power button to tu rn the pri nter on and off. It can t ake a few secon d s for the printer to turn on after you press th e Power button. 1 Power button and light The Power light flash e s when t he printer is processing. CAUTION: Always use the Power button to turn the printer on and off. Usi ng a power strip, surge[...]

Resume button an d light The Resume lig h t flashes w hen an action is required, such a s loading paper or clea ring a paper jam. When t he problem is solved , press the Resume button t o continue printing. 1 Resume button and light Print Cartridge Status lights The Print Cartridg e Status lights and the Ink Level lights o ffer the status and i nk [...]

The Ink Level l ights show ink level information for each print ca rtridge, four for the tri-color cartridge an d four for the b lack/photo cartridge. 1 Tri-color print cartridge light 2 Black/Photo print cartridge lig ht 1. The left status li ght represent s the tri-color print cartridge, which is insta lled in the left side of the pr int cartridg[...]

Front USB port ligh ts To transfer photos from a digital camera, external card read er, or USB flash drive, t o your computer, just plug the camera or other device in to the printer's front USB port. You can then print t he photos using HP Photosmart Software. 1 Connection light 2 Error light When the ca mera is connect ed correctly, the Con n[...]

Unfold the paper trays To unfold the pap er trays 1. Lower the input tray. 2. Lower the outpu t tray. 3. Pull out the output-tray extension. Paper trays 15 Get started[...]

Input tray The input t ray holds paper or ot her media. 1 Input tray Paper guide Print on differe nt sizes of media b y sliding the paper gu ide to the right or to the left . Output tray Printed pages are deposited in the output tray. 1 Output tray Raise the outpu t tray to load paper or ot her media. Lower the output tray before print ing. Chapter[...]

To prevent paper f rom falling out of the out put tray, pull out both sect ions of the output- tray extension. I f you are printing in the Fast Dr aft mode, raise the output-tray extension stop. 1 Second section of output-tray extension 2 Output-tray extension stop Fold the pape r trays To fold the pa per trays 1. Remove paper o r other media from [...]

4. Raise the o utput tray. 5. Raise t he input tray . Print cartridges Three print cartridg es can be used wi th the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge For informati on about using the print cartridge s, see the followin g topics: • Use print cartridges • Replace print cart ridges Chapter 3 18 G[...]

Use print cartridg es The print cartridge s can be used in the fo llowing ways: • Everyday pri nting : Use t he black and tri-color pri nt cartridges fo r everyday print jobs. • Quality co lor photos : Fo r more vibrant col o rs when p rinting color photo graphs or other special do cuments, remo ve the black print cartridge and install a photo [...]

NOTE: When the printe r operates in ink-backup mode, a message is displayed on screen. If th e message is displ ayed and two print cartridges are installed in the printer, verify that the prot ective piece of plastic tape has been re moved from each prin t cartridge. Whe n plastic tape covers t h e print cartridge contacts, the print er cannot dete[...]

4 Connect the printer • USB USB The printer connects t o the computer with a universa l serial bus (USB) cable. NOTE: For best prin ting performance, use a USB 2.0 compatible cable. For instruct ions about connecting t he printer with a USB ca ble, see the Setup Guide tha t came with the printer. NOTE: A USB cable mig h t not be packaged with you[...]

5 Print photos using the front USB port You can transfer ph otos from a digital camera, ext ernal card reader, or USB f lash drive to your computer, and then print them. Fo r more information, check the followi ng topics: • About the fr ont USB port • Print photos from the front USB port • About the fr ont USB port ligh ts About the front USB[...]

To print from the front USB port 1. Load photo p aper into t he printer. For instructions a bout loading ph oto paper, click o ne of the following op tions: • Print borderless photos • Print photos w ith a border 2. Connect your cam e ra or other U SB device to the front U SB port using a U SB cable. The green Conne ction light should be illumi[...]

1 Connection light 2 Error light Chapter 5 24 Print photos using the front USB port Print photos using the front US B port[...]

6 Print photos The printer softw are offers several fe atures that make printing digita l photos easier and improve phot o quality. Learn how to print p hotos Print borderless photos . Print p hotos with a borde r . Learn how to perform othe r photo printin g tasks • Use the photo pri nt cartridge for great colors and virtually grain-free photos.[...]

• Open the f ile in a software program such as HP Ph otosmart Soft ware and resize the photo. En sure that the size corresponds to the paper size tha t you want to u se. • For maximum fade resistance, use HP Premium Pl us Photo Paper. • Verify that the phot o paper that you are using is flat. For informatio n about preventing photo pape r fro[...]

1. Open the photo i n a software program that allow s editing, such as HP Photo smart Software. 2. Open the Printer Properti es dialog bo x . 3. Click the Printing Shortcuts tab. 4. In the Printing Shortc uts list, click Photo Printing-Borderless , an d then select the following o ptions: • Print Quality : Normal or Be st NOTE: For maximum dpi qu[...]

4. Place the photo pap er in the right side of the inpu t tray. The side to be printed on should face dow n and the sho rt edge should point towards th e printer. NOTE: Some paper sizes might extend beyond the edge of t he input tray. 5. Push the paper i n to the prin ter until it stop s. 6. Slide the pa per guide firmly a gainst the edg e of the p[...]

4. In the Printin g Shortcuts list, click Photo Printi ng-with white borders , and then select the following op tions: • Print Quality : Normal or Be st NOTE: For maximum dpi quality, go to the Advan ced tab, and then select Enabled from the Maximum d pi drop-down list. For m ore information, see Maximum dpi . • Paper Type : An appropriate phot[...]

Photo print cartridge The photo pri nt cartridge, when used in conjun ction with the tri-color print cartridge, provides virtually gra in-free photos. It offers exceptional fad e resistance for ph otos that are printed on HP Premium Plus Pho to Paper. The photo print cartridge can b e purchased separately if it is n o t include d with your printer.[...]

To specify a dvanced color setting s 1. Open the Printer Properti es dialog bo x . 2. Click the Color tab, and then cl ick the More Color Options button. The Advanced Color Settings dialog box is displayed. 3. You can adjust t he following setting s: • Adjust t he Brightness , Saturation , and Color Tone to aff ect how overall colors are printed [...]

Storage • Keep unused ph oto paper in a sealed plastic bag. Store the p ackaged photo paper on a flat surfa ce in a cool place. • When you are re ady to print , remove only the pa per that you plan to use imm ediately from the p lastic bag. When you have f inished printing, ret urn any unused photo paper to the plast ic bag. • Do not leave un[...]

If you performed the default t ypical installation of the printer software, you also installed the HP Photos mart Software. With HP Photosmart Softwar e you can easily: • Organize, edit, a nd share digital ima ges in creative ways • Print phot os and digital image s • Transfer images from a camera or me mory card • View images as a slide sh[...]

7 Print other documents E-mai l Documents Letters Envelopes Postcards Hagaki cards Index cards Labels Transparencies Brochures Greeting ca rds Bookl ets Posters Iron -on transf ers Printing tips : Minimize your cost and effort wh ile maximizing the quality of your printouts with pr inting tips . Printer software : Learn about the printer software. [...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the outpu t tray. Print 1. Open the Printer Properti es dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Ever yday Printing or Fast/Economical Printing , and then specify the following print setti ngs: • Paper Type : Plain p[...]

5. Slide the pa per guide firmly a gainst the edg e of the paper. 6. Lower the output t ray. Print 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Gene ral Everyday Printing , and then sp ecify the foll owing print setting s: • Paper Type : Plain paper • Paper Size : An [...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the outpu t tray. Print 1. Open the Printer Properti es dialog bo x . 2. Click the Printing Shortcuts tab. 3. In the Printin g Shortcuts list, click Presentation Printing , and then specify the following prin t settings: • Paper Type : Plain paper • Paper Size : An appropr[...]

5. Slide the paper gu ide firmly against the ed ge of the envelopes. 6. Lower the output t ray. Print 1. Open the Printe r Properties dialog box . 2. Click the Features tab, and then select the following prin t settings: • Paper Type : Plain paper • Size : An appropriate en velope size 3. Select any other print settings that you wa nt, and then[...]

Print 1. Open the Printer Properti es dialog bo x . 2. Click the Features tab, and then specify the f ollowing print setti ngs: • Paper Type : Click More , click Specialty Papers , and then sele ct an appropria te card type. • Print Quality : Normal or Be st • Size : An appropriate card size 3. Select any other prin t settings that you want, [...]

Print 1. Open the Printe r Properties dialog box . 2. Click the Features tab, and then specif y the following print se ttings: • Paper Type : Click More , click Hag aki , and then select an appropriate hagaki ca rd type. • Print Quality : Normal or Best • Size : An appropriate ha gaki card si ze 3. Select any other print settings that you wa [...]

Use the Wh at's This? help to l earn about the features that appear in the Printer Properties dialog box. Fo r more information , see What's This? help . NOTE: For information on resolving an out-of-paper message, see O ut of paper . Print labels Guidelines • Use only paper, plast ic, or clear labels t hat are designed specifically for [...]

3. In the Printing Shortcuts list, click Gene ral Everyday Printing , and then sp ecify the foll owing print setting s: • Paper Type : Plain paper • Paper Size : An appropriate p aper size 4. Click OK . Use the What's This? help to learn about th e features that a ppear in the Printer Properties dialog box. For more information, see What&a[...]

Print brochures Guidelines • Do not print bord erless brochures in ink-backup mo de. Always have two print cartridges install ed in the printer. For more information, see Ink-backup mode . • Open the file in a sof tware program and assign the brochure size . Ensure that the size corresponds t o the paper size on which yo u want to print the bro[...]

Print greeting cards Greeting car ds • Unfold pre folded cards, and then place them in the i nput tray. • For great result s, use HP Greeting Card Paper. • Do not exceed the input tray capacity : 20 cards. Prepare to p rint 1. Raise the out put tray, and th en remove all paper from the input tray. 2. Slide the paper gui de all the way to the [...]

For example, whe n a four-page booklet is printed on both sides of the pa per, the pages are reorde red and printed like this: Guidelines Do not exceed t he input tray capacit y: 100 sheets of paper. Prepare to pri nt 1. Raise the ou tput tray. 2. Slide the pape r guide all the way to the l eft. 3. Place plain pa per in the right side of the inpu t[...]

6. When prompte d, reload the printed pages in the paper tra y as shown below. 7. Click Continue to fini sh printing the booklet. Use the What's This? help to learn about th e features that a ppear in the Printer Properties dialog box. For more information, see What's This? help . Print posters Guidel ines • For poster pri n ting , sect[...]

5. Slide the paper gu ide firmly against the edge of the paper. 6. Lower the outpu t tray. Print 1. Open the Printer Properti es dialog bo x . 2. Click the Features tab, and then specify the f ollowing print setti ngs: • Paper Type : Plain paper • Orientation : Portr ait or Landsc ape • Size : An appropriat e paper size 3. Click the Advanced [...]

Prepare to p rint 1. Raise the out put tray, and th en remove all paper from the input tray. 2. Slide the paper gui de all the way to the left. 3. Place the iron-on transfe r paper in the right si de of the in put tray. The si de to be printed on shoul d face down. 4. Push the paper i n to the prin ter until it stop s. 5. Slide the pa per guide fir[...]

8 Printing tips Learn how to use printing shortcuts, select a paper type , change the print resol ution, set the page order, print m ultiple pages on a sin gle sheet, previ ew a document, and use two- sided print ing. Click any o f the following links: Check your pr inter • Connect the printer . • Print a test page . Save time • Printing shor[...]

NOTE: When you select a printing shortcu t the appropriate printing options are automatically d isplayed. You can leave the m as is or change them. This secti on contains the following top ics: • Use printing sho r tcut s • Create pri nting shortcuts • Delete printi ng shortcuts Use printing shortcuts Use the Printing Sh ortcuts tab for the f[...]

3. In the Printin g Shortcuts li st, click the pri nting shor tcut that yo u want to del ete. 4. Click Delete . The printing short cut is removed from the list . NOTE: Only the shortcut s that you have created can be del eted. The origi nal HP shortcuts cannot be deleted. Fast/Economical printing Use Fast/Economica l printing to produce draft-q ual[...]

4. Click OK . 5. Select any other print settings that you wa nt, and then click OK . Change the print speed or quality The HP Deskje t automatical ly chooses a print qua lity and speed setting d epending on the paper type setting you se lect. You can al so change the print quality setting to customize the speed and qu ality of the pr int process. P[...]

To get the most benefit from maxi mum dpi mo de, use it to print high-qualit y images such as digital phot ographs. When you select the maximum dpi setting, the print er software displays the optim ized dots per inch (dpi) that the HP Deskj et printer will print. Printing in maxim um dpi takes longer than printing w ith other sett ings and requires[...]

3. Click Docume nt Options , and then click Lay out Options . 4. Select one of t he following Page Order options: • Front to back : Prints t he first page of the d o cument last. Th is setting saves time because you do not have to reo rder the printed pages. It is the appropriate set ting for most print jo bs. • Back to front : Prints the last [...]

Print multiple pages on a single sheet of paper You can print up to 16 pages on a sing le sheet of paper. To print multiple pag es on a single shee t of paper 1. Open the Printer Properti es dialog bo x . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down li st, select t he number of pages that you want to appear on each sheet of paper.[...]

To resize a document for a different paper size 1. Open the Printe r Properties dialog box . 2. Click the Features tab. 3. Click Sc ale to paper size , and then select the target pap er size in the drop-d own list. The target pa per size is the size of the pap er on which you are printing, not the size for which the docum ent was formatted. 4. Sele[...]

6. After the odd-numbe red pages have been printed, rel oad the print ed pages with the printed side facing up. 7. Click Continue to print the even-numbered pages. To create a t w o-side d document wi th a binding, see Bound two-sid ed documents . Bound two-sided documents If you want to bind p rinted pages into a book, you ca n adjust the print se[...]

6. After the od d-numbered pages have been p r inted, reload the printed pages, with t he printed side faci ng up according to the documen t orientation, portrait or landscape. Figure 8-1 Portra it Figure 8 -2 Landscape 7. Click Continue to print the ev en-numbere d pages. Print a Web page You can print a Web pa ge from your Web brow ser on the HP [...]

4. If your Web browser support s it, select th e items on the Web page that you w ant to include in the printou t. For example, in Internet Exp lorer, click the Options tab to select options such as As laid out on screen , Only the selected frame , and Print all linked documents . 5. Click Print or OK to print the Web page. TIP: To print Web pages [...]

9 Printer software • Make the HP D eskjet the default printer • Set default pri n t set tings • Printer Properties dialog box • What's Thi s? help • Download p rinter software up dates Make the HP Deskjet the default printer You can set t he HP Deskjet as t he default printer to use from any software program. Thi s means that the H P[...]

To save time when pri nting, set the def ault print settings to opt ions that you use often. That way, you do not have to specify the options every time you use the pri n ter. To change the d efa ult print settings 1. Double-click t he HP Digital Imaging Monitor icon on t he right side of t he Windows taskbar. 1 HP Digital Imaging Monitor icon The [...]

NOTE: The path to the Printer Properties di alog box can vary depe nding on the software program you are u sing. What's This? h elp Use the What's Thi s? help to lea rn about the fe atures that you see on the Printer Properties dialog b o x. What's This? help Use What's Thi s? help to learn more about the available print ing opt[...]

10 Maintenance • Install print cartridges • Align print cartridges • Automaticall y clean print cart ridges • Calibrate pri nt quality • View estimated in k levels • Maintain the printe r body • Remove ink from y our skin and clothi ng • Manually clean print cartridges • Maintain prin t cartridges • Printer Toolbo x Install prin[...]

Choose cartri dge combinations for best r esults • Text and graphics: Combine tri-color and bl ack print cartridges. • Color photos: Com bine tri-color and phot o print cartridges. Always install the tri-color print cartridge in the left side of the print cartridge carriage. Install the bla ck or photo print cart ridge in the rig h t side of t [...]

4. Wait until the print cartridge ca rriage moves to the right side of the printer a nd is idle and quiet. 5. Press down on the print ca rtridge, and then slide it o ut of the print cartridge carriage. 6. Remove the rep lacement print cartri dge from its packaging an d carefully remove the plastic tape. Hold the print cart ridge so that the copper [...]

7. Slide the prin t cartridge at a sli ght upward angle into the carriage until the cartridge snaps into place. 8. Close the printer cover. Align print cartridg es for o ptimum print quality. For informati on about storing pri nt cartridges, see Maintain prin t cartridges . For information about recycling empty print cartrid g es, see HP inkjet sup[...]

To clean the print c a rtridges 1. Open the printer Toolbox . 2. Click Clean the Pri nt Cartridges . 3. Click Clean , an d then follow the onscreen i n stru ctions. If your document s are still faded aft e r cleaning , manually clean the prin t cartridge contacts. For more information, see Manually clean print cartri dges . CAUTION: Clean print car[...]

Maintain the printer body Because the HP Deskj e t eje cts ink onto the paper i n a fine mi st, ink smudges will eventually ap pear. To remove smudges, stains, or dri ed ink from the exterio r 1. Turn off the H P Deskjet, and th en disconnect the power cord. 2. Wipe the outsid e of the HP Deskj et with a soft cloth that has been light ly moistened [...]

To prepare to c lean 1. Open the HP Deskjet cover. 2. Wait until the print cartridge carriag e moves to the right side of the HP D eskjet and is idle and quiet. 3. Remove the print cartri dges and place th em on a piece of p aper, with the copper strips facing up. CAUTION: Do not leave the print cart ridges outside the HP De skjet for more than 30 [...]

Print cartridge stor age and handling Follow these g u idelin es to help maintain HP pri nt cartridges and ensure consistent print quality: • When you remove a photo pri nt cartridge from the print e r, store i t in a print cartridge protector to preven t the ink from drying ou t. If you do not have a print cartridge protector, you can use an air[...]

To remove the print ca rtridge from the print cartridge protector 1. Press down and back on th e top of the prot ector to release the print cartridge . 2. Slide the print cart ridge out of the protect o r. CAUTION: Do not drop the print cartridge. D ropping the p rint cartridge can damage it. Printer Toolbox The printer Tool box contains a numbe r [...]

11 Shop for ink supplies To find the print cartri dge reorder number, see the printed do cumentation that came with the HP Deskj et. You can also use th e software that came with the HP Deskjet to f ind out the reorder number fo r the print cartridg e. Yo u can order print cartridges o nline from t h e HP Web site. Additionally, yo u can contact a [...]

12 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flashing • Printer does not print • Document pri nts slowly • Print cartridg e problems • Paper problems • Photos do not print corr ectly • Problems wi th borderless documents • Print quality is p o or • Document is mispri nted • Front U[...]

To resolve the problem, foll ow the instru ctions in Resolving print cartridge error messages . Print cartridg e problem message The printer cannot pri nt if the print cartridge s are fault y, or if they are not installed p roperly. If you recei v e a messa g e stat ing there is a problem with a print cartridge, follow the instructions in Resolving[...]

Cause: A genui ne HP print cartridge was previously used in anot her printer. Original HP ink d epleted Solution: Follow the pro mpts on the computer screen to cont inue or replace the indicated print cartridges. For more in formation, se e Replace pri nt cartridges . Ink levels might not be available for t he indicated print cartrid ges. Ink l eve[...]

removed from each prin t cartridge. When plastic tape covers the print cartridg e contacts, the p rinter cannot detect that th e print cartridge is in stalled. To remo ve plastic tape from a p rint cartri dge ▲ Hold the prin t cartridge so that the copper strips are on th e bottom and facing toward the prin ter, and then carefu lly remove the pla[...]

NOTE: Do not set the pa per size from the Prin ters folder or from the printer icon located in the lo wer-right hand cor ner of the screen next to the clock, because this will affect al l applications. Only set the pa per size in Microsoft W ord. To set the paper size in Micr osoft Word 1. In Microsoft Word, click File , and then click Print . 2. M[...]

Installation pr ogram stops Cause: If the installation p rogram stops when i t looks for new hardw a re, on e of the following issue s is causing a commu nication problem: • The USB cable is old or d efective. • Software, su ch as an antivirus program, i s running. • Another device, such as a scanner, is connected to the compu ter. Solution: [...]

To resolve the problem 1. Disconnect the US B cable from the printer. 2. Disconnect the pow e r cord from t he printer. 3. Wait approxi mately 30 seconds. 4. Reconnect the pow e r cord to the p rinter. 5. Reconnect the USB cabl e to the prin ter. 6. If the “Unkno wn Device” message is still displayed, replace the USB cable. Printer name does no[...]

Printer lights are on or flashing The prin ter lights in dicate the p rinter status. 1 Power light 2 Resume light 3 Print Cartridge Status lights 4 Front USB port lights To resolve the pro blem that is causing the lights to flash, click the ap propriate link. NOTE: There may be more than one re ason why the printer lights are fla shing, so you may [...]

If the Power light is flashing, the printer is preparing t o print. The light stops flashing w h en the printer ha s received al l data. Resume light is flashing 1 Resume light If the Resum e light is flashing, check th e following conditio ns: • The printer mi ght be out of pa per. Place paper in th e input tray, an d then press the R esume butt[...]

Print Cart ridge Stat us lights a re on or flas hing The printer ha s two print cartridge sta tus lights. 1. The left statu s light represents the tri -color print cartridge, which is install ed in the left side of the prin t cartridge carriage. 2. The right stat us light represents the black or the ph oto print cartridge. One of these print cartri[...]

Otherwise, f ollow these ste ps: 1. Raise the printe r cover, remove the print cart ridge on the right, and then lower the cover. 2. Follow one of thes e steps: • If the Power light is flashing: Open the pr inter cover, reinsert the print cartridge that you rem oved, and then remove the ot her print cartridge . Proceed to step 3. • If the Power[...]

• Solution 3: Clear the pri nt queue • Solution 4: Check the pr inter cabl e connection • Solution 5: Verify the printer dr iver configur ation • Solution 6: Check if the prin ter is paused or of fline • Solution 7: Clear the pri nt queue ma nually • Solution 8: Restart t he print spoo ler • Solution 9: Verify wheth er the software ap[...]

Solution 3: Clear the print queue Solution: Restart your comput er to clear the print queue. To clear the pri nt queue 1. Restart your comput er. 2. After the comput er has restarted, check t he print q ueue. a . Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Pan[...]

After reconn ecting the USB cable, the product should start printing the jobs in queue. NOTE: If you are connecting th e product through a USB hub, make sure the hub is turned on. If the hub is on, try connecting d irectly to your computer. 5. If the pr oduct does not start printing automati cally, start another print j o b. Cause: The USB cable ne[...]

6. Check the drive r listed in the Driver drop-down menu to verify that the pro duct is using the correct driver. The name of your product should be listed as the driver. 7. If the wrong driver is selected, select the correct driver from the Driver drop-down menu. 8. Click OK to save your changes. Cause: If th ere was more than one product config u[...]

Solution 7: Clear the print queue man ually Solution: Man ually clear the pri n t queue . To clear the print q ueue manually 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Panel , and then click Printers . • Windows XP: On the Windows taskbar, click Start , [...]

Solution 9: Veri fy whether the software applicatio n is causing the problem Solution: Verify whether the software applicat ion is the problem. To verify the so ftware applicatio n 1. Close the sof tware application an d reopen it. 2. Try to print agai n from the software application. NOTE: The printer migh t not support printi ng from a DOS applic[...]

Best or Maxi mum dpi print mode is selected The printer prints more sl owly when Best or Maximum dpi is selected as the print quality. To increa se the printer spee d, select a different pri nt quality mode. Printer is in ink-b ackup mod e The printe r might print more slowly if it is in in k-backup mode. For more information, see Ink-backup mode .[...]

To determine wh ich cartridge is having the pr oblem 1. Make sure the printer is on. 2. Open the printer cover. Wait un til the pri nt cartridge carri age moves to the ri ght side of the printe r and is idle and qu iet. 3. Remove the tri-color pri nt cartridge f rom the slot on the le ft. Press down on the cartridge, an d then slide it ou t of the [...]

8. Check to see if the e rror has been resolved. • If the erro r has been resolved, then there is a pro blem with the bl ack print cartridge. • If the error has not been resolved, then there is a problem with both print cartridges. 9. When you have i dentified the problem cart ridge, continue with the following solutions. Work through the foll [...]

5. Read the selection num ber on the print cartridge label and make sure it is compatible with your printer. Compatible p r int cartridge s are listed in the reference guide that came with your p rinter. 1 Selection number 6. If the print cartridge has the wrong selecti on number, inst all a new print cartridge. For more information, see Installati[...]

Try the followi ng solutions: • Solution 1: Turn th e power off an d on • Solution 2: Clear any pa per jams • Solution 3 : Move the printer carriage • Solution 4: Verify th e power source • Solution 5: Re move and reinstall the prin t cartridges Solution 1: Turn the power off an d on Solution: Turn the po wer off and then back on. CAUTION[...]

Solution 3: Move th e printer carriage Solution: If the printer carria ge is still stuck, try moving it as described in the followin g procedure. To move the pr inter carriage 1. Press the Power button to turn off the printer, and th en disconnect the power cord from the pr inter. 2. Open the printer cover and try to move the print carriag e from s[...]

Solution 4: Verify the power so urce Solution: Verify t hat the printer is pro perly connected to a suitable power source . To verify the p ower source 1. Verify that the compute r and the printer ha ve the correct power plugs depe nding on your country/regio n. 2. Remove the printer ca ble from any power strips or surge suppressors, and then plug [...]

4. Remove the rear access do or. Press the handle to the right, and th en pull out the door. 5. Remove any paper that is inside the prin ter by pulling it out from the back of the pri nter. If you are p rinting labels , verify that a la bel did not b ecome detache d from the label sheet while pa ssing through the printer. 6. Replace the re ar acce [...]

• Use a different t ype of paper. • Use only one type of pap er in the inpu t tray at a time. Printer ejects paper Solution: If t he printer ejects the paper, t ry one of th e followin g soluti ons: • Verify that the protective piece of plastic tape has been removed from th e print cartridges. • If you are pri nting a bord erless document a[...]

If this di d not solve the issue, try the n ext solution. Solution 3: Ch eck the paper Solution: Check the paper lo aded in the inpu t tray and the prin t settings. To check the paper in the input tr ay 1. While the product is on , remove the power cord from the back of the product. 2. Wait 30 second s, and then plug the powe r cord into the back o[...]

4. Click the butto n that opens the Printer Properties dialog box. Depending o n your software application , this button might b e called Properties , Options , Printer Setup , Printer , or Preferences . 5. Click the Features tab. 6. In the Resizing Op tions area, click the appropriate pa per size from the Size list. The followi ng table lists t he[...]

Solution 4: Use the HP Pa per Feed Cleaning Kit Solution: Some Deskjet produ c ts requ ire a special kit, called t he HP Paper Fe ed Cleaning Kit, to clean the pa per feed rollers an d resolve this issue. To see if t his affects your product, go to : www.hp.com/ support . Search for " HP Paper F eed Cleani ng Kit" for more in format ion a[...]

Solution 6: Contact HP s upport for serv ice Solution: If you have completed all of th e steps provided in t he previous solutions, contact HP support f or service. Go to: www.hp.com/support . If prompted, choose your country/region, an d then click Contact HP for information on callin g for te chnical support. Cause: Your product ne eds servicing.[...]

Check the printer pro perties Open the Printer Properti es dialog box and verify the fol lowing options: Tab Setting Features Size : An appropriate paper size Paper Type : An appropriate photo pa per Print Quality : Bes t or Maximu m dpi NOTE: For more information on enabling the maximum dpi mode, see Maximum dpi . Part of the photo is fa ded Fadin[...]

Fading occur s near the edges of a photo If fading occu rs approximatel y 25 to 63 mm (1.0 to 2.5 i nches) from the edge of a photo, try the fol lowing solutions: • Install a photo prin t cartridge and a tri-color print cart ridge in the printer. • Use maximum dpi mode t o print the photo. F or more informa tion, see Maximum dpi . Problems with[...]

Image is printed at an angle Solution: Verify that no problem exi sts with the so urce image. For example, i f you are prin ting a scanned image, veri fy that the image was not crooked when i t was scanned. If the problem is not caused by the source image, foll ow these steps: 1. Remove all pa per from the i nput tray. 2. Load the paper correct ly [...]

Verify that the pho to paper is not curled. If the photo paper is curled, place t he paper in a plastic bag a nd gently bend it in the opposite direction of the curl until th e paper lies flat. If the problem persists, then use phot o paper that is not curled. For instruct ions about preventing phot o paper from curling, see Store and hand le photo[...]

If the printo ut has an unwante d border, try the f o llowi ng solutions: • Align print cartridges . • Open the Printer Pr operties di alog box , click the Feature s tab, a nd verify th at the selected paper size matche s both the pa per size that the p hoto is formatted for and the size of the p aper that is loaded in the printer. • Verify t[...]

Print quality is poor This secti on contains the following top ics: • Wrong, inaccurate, or bl eeding colors • Ink is n ot filling th e text or gra phics comple tely • The print out has a horiz ontal band of distortion near t he bottom of a borderless pri nt • Printouts ha ve horizontal streaks or lines • Printouts are faded or have dull [...]

NOTE: HP cannot guarantee the qual ity or reliability of non-HP supplies. Printe r service or repairs re quired as a result of using a non-HP supply will not be covere d under warra nty. If you believe yo u purchased genuine HP print ca rtridges, go t o: www.hp.com/go/an ticounterfeit Cause: Non-H P ink was being used. If this di d not solve the is[...]

If you are sati sfied with the prin t quality, continue printing in ink-back up mode. Or, replace the missing print cartridge. For more information, see: • Ink-backup mode • Replace pri n t cart ridges Cause: A print cartridge was m issing, and the product was printing in i nk-backup mode. If this did no t solve the issue, try th e next solutio[...]

Ink is not fillin g the text or graphics completely Try the following solution s if the ink is not fill ing the te xt or image com pletely so that it appears that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridg es • Solution 2: Ch eck the print sett ings • Solution 3: Ch eck the paper type • Solution [...]

Always make sure the paper you are printing on is flat. For best results whe n printi ng images, use H P Premium Plus Photo Pape r. For more information, see: Store and handle ph oto pape r Cause: The wrong kind of pap er was loaded in the input tray . If this did no t solve the issue, try th e next solution . Solution 4: Clean the print cartridg e[...]

Solution 2: Check the pr int quality setting Solution: Check the quali ty setting. Use a higher quality sett ing to increase the amount of in k used for p rinting. For more information, see: • Change the pri nt speed or quality • Maximum dpi Cause: The prin t quality setting was set to low. If this di d not solve the issue, try the n ext soluti[...]

Solution 2: Check th e print quality setting Solution: Check th e quality setting. Use a hi gher quality set ting to in crease the amount of i nk used for printing. For more information, see: • Change the pri nt speed or quality • Maximu m dpi Cause: The print quality setting was set too low. If this did no t solve the issue, try th e next solu[...]

Printouts are faded or have dull colo rs Try the followin g solutions if the colors in you r printout are not as bright a nd intense a s you expecte d. • Solution 1: Ch eck the print sett ings • Solution 2: Ch eck the paper type • Solution 3: Cl ean the print cartri dges Solution 1: Check the print settings Solution: Check the print settings.[...]

self-test report shows a problem, clean th e print cartridge s. If the problem persi sts, you might nee d to replace the p rint cartridges. For more information, see Print a test page . Cause: The print cartridges nee ded to be cleaned or t here was insufficient in k. Printouts seem blurr y or fuzzy Try the follow ing solutio ns if your printout is[...]

Solution: HP recommend s that you use H P Premium Pape rs or any other paper type that is ap propriate for th e product. Always make sure th e paper you are printing on is fla t. For best resu lts when printing images, use HP Prem ium Plus Photo Paper. For more information, see: Store and handle pho to paper Cause: The w rong kind of pap e r was lo[...]

Solution 1: Print on a page of pl ain paper Solution: Print one or several pages of pl ain paper to soak up an y excess ink in the product. To remove ex cess ink usin g plain paper 1. Load several sheets o f plain paper in t he input tray. 2. Wait five minutes. 3. Print a document wit h little or no text. 4. Check the back of the paper for ink. If [...]

Solution: Use TrueType or O penType fonts to ensure that the product i s able to print smooth f onts. When selecting a font, lo ok for the TrueType or OpenType icon . Some software applications offer custom fonts that have jagged edge s when enlarged or printed. Also , if you want to prin t bitmapped text, it might have jagge d edges when enlarged [...]

If parts of the document are still missing, the print er settings might be overridden b y the softwar e program print set tings. Select the app ropriate print settings from within the softwar e program. Envelope is printe d at an angle Solution: 1. Slide the flap inside t he envelope before l oading it in the print er. For more inform ation about l[...]

Front USB port lights are flas hing Solution: 1 Connection light 2 Error light State of the lights Task Connection light and the Error light flash for five seconds The printer has lost connection with the camera while printin g. Check the USB connection. Connection light is on and the Error light is flashing The camera is not set to the correct mod[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicab le when t he product is used in its designated HP p rinting device. This warranty does not cover HP ink p roducts that have been refille d, remanufactured, refurbished, misused, [...]

Phone support period One year of ph one support is available in North Amer ica, Asia Pacific, and Latin America (includin g Mexico). To determine the duration o f phone supp ort in Europe, the Middle East, an d Africa, go to www.hp.com/support . Stan dard phone company charge s apply. Placing a call Call HP support while you are in front of the com[...]

B Technical information • Printer specific ations • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory no tices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (with the tray extended): 148 mm high x 444 mm wide x 480 mm de[...]

to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e been designed to access quickly for efficient disassembly and repair. For more information, visit HP’s Co[...]

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the follow ing Web site: www.energystar.gov Appendix B 126 Technica l information Technical information[...]

Disposal of waste equipmen t by users in pr ivate households in the European Uni on Environmental product stew ardship program 127 Technical information[...]

Regulato ry notices • FCC statement • Notice to users in Kore a • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • HP Deskjet D4300 Printer series declaration of conformity FCC statement Notice to user s in Korea Appendix B 128 Technica l infor[...]

VCCI (Class B) com pliance stateme nt for users in Japa n Notice to users i n Japan about the p ower cord Toxic and haza rdous substa nce table Regulatory notices 12 9 Technical information[...]

HP Deskje t D4300 Prin ter series declaration of conformity Appendix B 130 Technica l information Technical information[...]

Index A accessibility 2 after the support period 123 aligning print cartridges 66 B booklet printing 44 borderless printing 104 bound two-sided printing 57 brightness 30 brochure printing 43 buttons Cancel button 11 Power button 11 Resume button 12 C calibrating print quality 67 calling HP support 123 cleaning print cartridges automatically 66 prin[...]

other document printing 34 other photo projects 32 out of paper 98 output tray 16 P page order, settin g 53 paper feed fails 118 out of 98 paper guide 16 paper jam 96 Paper or other media ordering 72 paper trays folding paper trays 17 input tray 16 output tray 16 unfolding paper trays 15 paper type, sele cting 51 phone support period period for sup[...]

S saturation 30 settings 61 Share photos with family and friends 32 smeared ink 108 Supplies ordering 72 T test page, printing 49 text jagged 118 not filled in 111 smooth fonts 118 Toolbox 71 transparency printing 42 troubleshoot fax problems 111 print quality 108 troubleshooting all lights are flashing 81 borderless printing guidelines 104 borderl[...]

134 Index[...]