HP DESKJET D4200 manual

HP Deskjet D4200 Printer series HP Photosmart Software Help[...]

© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard C ompany notices The information conta ined in this document is subject to change without notice. All rights reserved. Repro duction, adaptation, or translation of this material is prohibited withou t prior written permission of Hewlett-Packard, except as allowed u nder copyright law[...]

Contents 1W e l c o m e . ................... .................... ..................... ...................... ................... ...................... .... ....5 2 Special fe atures .................. ................................... ................................... ................................7 3 Get start ed The printer at a glance [...]

Share photos with fr iends and fam ily ....... .................... ................... ................. ................. .......34 Other photo projects .................... ...... ......................................... ...................................... . ......34 8 Print other documen ts Print e-mail ........... ............ ............[...]

11 Maintenance Install print cartri dges .................................................................................................... .. ........64 Print cartridge co mbinations ........................................................ ......................................64 Selection numbers ............. ........................ .........[...]

Problems with bord erless documents .............. ................. ................. ................. ................... ..91 Borderless printing gu idelines ................ ................................ ........................... ................91 Part of the photo is faded ......................... ..................................... [...]

1W e l c o m e Welcome to t he HP Deskje t D4200 Printe r series Help. T his guide p rimarily explai ns how to print photos fro m memory cards, digit al cameras, and ot her USB devices. For deta ils on how to use your compute r and the printer togeth er, see the following table an d select an appropriat e topic. You can al so use the t able of cont[...]

Section Description HP support Find out how to contact H P support. Troubleshoo ting Find a solution to a hardw are or software problem. Order supplies Learn how to order supplies for the printer. Specifications Learn about the paper capacity, requirements, and other specifications for the prin ter. HP inkjet supplies r ecycling program Find out ho[...]

2 Special features Congratulati ons! You have p urchased an HP Deskjet pri nter that i s equipped w ith several exciting featur es: • Borderless pri nting : Use the enti re page su rface when printing photos and brochures with the borderle ss printing feature. • Six-ink upgrad eable printing : Enhance photo pr inting with a p hoto print cartrid[...]

3 Get started • The printer at a glance • Buttons and li ghts • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links bel ow to learn abou t the printer features. 1 Buttons and lights 2 Front USB port 3 Paper trays 8 Get started[...]

1 Print cartridges 2 Ink-backup mode 1 USB port The printer at a glance 9[...]

Buttons and lights Use the printer buttons to turn the printer on and off, cancel a pri nt job, restart a job, and open HP Photosm art Software. The p rinter lights give you visual cues about the status of the printer. 1 Power button and light 2 Print Cartridge Status lights 3 Photosmart Essential button 4 Resume button and light 5 Front USB port l[...]

Power butto n and light Use the Power button to turn the printer on and off. It can t ake a few seconds for the printer to turn on after you press the Power button. 1 Power button and light The Power light flash es when the prin ter is processing. CAUTION: Always use the Power butt on to turn the printer on and off. Using a p ower strip, surge prot[...]

Print Cartridge Status lights The Print Cart ridge Status lights a re located in the center of th e control panel. For more information, se e Print cartridges . 1 Print Cartridge Status lights 1 Tri-color print cartrid ge light 2 Black/Photo print cartridge light Chapter 3 12 Get started[...]

1. The left status li ght represents th e tri-color print cart ridge, which is insta lled in the lef t side of the print cartridge cradle. • The light is o n and solid when t he tri-color print cartridge is low on ink. • The light f lashes when the tri-colo r print cart ridge needs to be serviced. 2. The right stat us light represent s the blac[...]

Resume button an d light The Resume lig ht flashes when an a ction is required , such as loading paper or cl earing a paper jam . When the probl em is solved, press th e Resume button to contin ue printing. 1 Resume button and light Front USB port ligh ts To transfer photos f rom a digital camera, external card reader, or U SB flash drive, ju st pl[...]

NOTE: You can also use the front U SB port to downloa d images from e xternal card readers, USB flash drives, and other USB devices. Cancel icon The printer has a Can cel icon located to the lef t of the Pow er button. Whe n the printer is busy, the Pow er button funct ions like a Cancel button. 1 Cancel icon Pressing the Power butt on during a pri[...]

Unfold the paper trays To unfold the paper trays 1. Lower the input tray. 2. Lower the output t ray. 3. Pull out the o utput-tray exte nsion. Chapter 3 16 Get started[...]

Input tray The input tray h olds paper or other media. 1 Input tray Paper guide Print on different size s of media by sliding the pap er guide to the right or t o the left. Output tray Printed pages are dep osited in the output tray. 1 Output tray Paper trays 17[...]

Raise the outpu t tray to load paper or other me dia. Lower the out put tray before printing. To prevent pape r from fall ing out of the ou tput tray, pu ll out both sect ions of the out put- tray extension. If you are printin g in the Fast Draft mo de, raise the outpu t-tray extension stop. 1 Second section of output-tray extension 2 Output-tray e[...]

4. Raise the ou tput tray. 5. Raise the in put tray. Print cartridges Three print cartri dges can be used with the printer. 1 Black print cartridge 2 Tri-col or print cartridge 3 Photo print cartridge For information a bout using the prin t cartridges, see t he followin g topics: • Use print cartridges • Replace print cart ridges Print cartridg[...]

Use print cartridges The print cartridges can be used in the foll owing ways: • Everyday printi ng : Use the bl ack and tri-color print cartridges for everyday print jobs. • Quality col or photos : F or more vibrant colors whe n printing co lor photographs or other special docum ents, remove t he black print cartridg e and install a photo print[...]

NOTE: When the printe r operates in i nk-backup mode, a m essage is displ ayed on screen. If the message is displa yed and two print cartridge s are installed in th e printer, verify that the p rotective piece of pl astic tape has been rem oved from each p rint cartridge. When plastic tape covers the print cartridge contacts, the printer cannot det[...]

4 Connect the printer • USB USB The printer con nects to the compu ter with a universal serial b us (USB) cable. NOTE: For best printing perf ormance, use a USB 2.0 co mpatible cable. For instructio ns about connecting the printer with a USB cable, see the Setup Guid e that came with the pr inter. NOTE: A USB cable might not be packaged with your[...]

5 Print using the Photosmart Essential button To quickly print phot os, use the Phot osmart Essential button. • About the Photosma rt Essential bu tton • About the HP Photosmart Softwa re About the Photosmart Essential button The Photosmart Essen tial button i s located on the fron t panel of the printer. W hen you press the but ton, the HP Pho[...]

6 Print photos using the front USB port You can transfer ph otos from a digit al camera, externa l card reader, or USB flas h drive to your computer, and then print them. Fo r more information, check the following topics: • About the fr ont USB port • Print photos from the front USB port • About the fr ont USB port lights About the front USB [...]

To print from the front USB port 1. Load photo p aper into t he printer. For instructions a bout loading photo paper, click one of the fol lowing options: • Print borderless photos • Print photos w ith a border 2. Connect your cam era or other USB device to the front USB port usi ng a USB cable. The green Conne ction light shoul d be illuminate[...]

1 Connection light 2 Error light Chapter 6 26 Print photos using the front USB port[...]

7 Print photos The printer softw are offers several featu res that make pri nting digital p hotos easier and improve phot o quality. Learn how to prin t photos Print a borderless photo . Print a photo with a bord er . Learn how to perform othe r photo printing task s •U s e t h e photo pr int cartridge f or great colors and virt ually grain-f ree[...]

Prepare to p rint 1. Raise the o utput tray. 2. Slide the paper gui de all the way to the left. 3. Verify that the photo paper is fl at. 4. Place the photo pap er in the right side o f the input tra y. The side to be print ed on should face dow n and the short edge sho uld point tow ards the printer. If you are using pho to paper that has a t ear-o[...]

4. In the Printing Shortc uts list, click Photo Printin g-Borderless , and th en select th e following o ptions: • Print Quality : Normal or Best NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in t he Print Quality drop-down lis t. • Paper Type : An appropriat e photo pape r type • Paper Size : An appropriat[...]

Prepare to p rint 1. Raise the o utput tray. 2. Slide the paper gui de all the way to the left. 3. Verify that the photo paper is fl at. 4. Place the photo pap er in the right side o f the input tra y. The side to be print ed on should face dow n and the short edge sho uld point tow ards the printer. NOTE: Some paper sizes might extend beyond t he [...]

4. In the Printin g Shortcuts list, click Photo Printing-with w hite borde rs , and then select the following op tions: • Print Quality : Normal or Best NOTE: For maximum dpi quality, go to the Features tab, and then click Maximum dpi in t he Print Quality drop-down lis t. • Paper Type : An appropriat e photo pape r type • Paper Size : An app[...]

To install th e photo print car tridge ▲ To install t he photo print cartridge, remove t he black print cartri dge from the printer, and then install the ph oto print cart ridge in the rig ht side of the print cartridge cra dle. NOTE: To learn how to install a p rint cartridge, see Installation instructions . To protect a print cartridg e when it[...]

exposure time, t ype of flash, an d color saturation, and sto res it in the ima ge file. The printer software t hen uses this i nformation to a utomaticall y perform imag e-specific enhancement s to create outstanding photos. To print Exif Print -enhanced photos, you must have the f ollowing items: • A digital camera that sup ports Exif Pri nt ?[...]

NOTE: For higher-quali ty photos, use HP Premiu m Plus Photo Paper and set the print quali ty to Best or Maximum dpi . Share photos with friends and family If you have installed the HP Phot osmart Software, yo u can use HP Photosmart Shar e to easily share i mages by e-mail wit hout the use of large file attachm ents. HP Phot osmart Share lets yo u[...]

8 Print other documents E-mail Documents Letters Envelopes Postca rds Hagaki cards Index cards Labels CD/DVD tattoos Transparencies Brochu res Greeti ng card s Booklets Poster s Iron-on transfer s Printing tips : Minimize your cost an d effort whil e maximizing the qu ality of you r printouts with pri nting tips . Printer software : Learn about the[...]

5. Slide the pa per guide firmly agai nst the edge of the paper. 6. Lower the output t ray. Print 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Gene ral Everyd ay Printing or Fast/Econo mical Printing , and then specify the follow ing print setti ngs: • Paper Type : Plai[...]

5. Slide the paper gu ide firmly against t he edge of th e paper. 6. Lower the outpu t tray. Print 1. Open the Printer Properti es dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printin g Shortcuts list, click Ge neral Everyday Printing , and the n specify the followin g print setting s: • Paper Type : Plain paper • Paper Size : An[...]

5. Slide the pa per guide firmly agai nst the edge of the paper. 6. Lower the output t ray. Print 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentati on Printing , and th en specify t he following pri nt settings: • Paper Type : Plain paper • Paper Size : An appro[...]

5. Slide the paper gu ide firmly against t he edge of the envelopes. 6. Lower the outpu t tray. Print 1. Open the Printer Properti es dialog box . 2. Click the Features tab, and then select the f ollowing pr int setting s: • Paper Type : Plain paper • Size : An appropria te envelo pe size 3. Select any other prin t settings that you want, and t[...]

Print 1. Open the Printe r Properties dialog box . 2. Click the Features tab, and then specif y the follo wing print setti ngs: • Paper Type : Click More , click Specialty Papers , and then select an appropri ate card type. • Print Quality : Normal or Best • Size : An appropriate card size 3. Select any other print settings that you wa nt, an[...]

Print 1. Open the Printer Properti es dialog box . 2. Click the Features tab, and then specify the f ollowing p rint settings: • Paper Ty pe : Click More , click Hagaki , and then select an appropriate haga ki card type. • Print Quality : Normal or Best • Size : An appropriate ha gaki card size 3. Select any other prin t settings that you wan[...]

Use the What's Th is? help to learn about the features that appear in the Pri nter Properties dialog box. NOTE: If an out-of-paper message is disp layed, see Out-of-paper message for help in resolvin g the proble m. Print labels Guidel ines • Use only p aper, pl astic, or clear la bels that are desi gned speci fically for inkj et printers. ?[...]

3. In the Printin g Shortcuts list, click Ge neral Everyday Printing , and the n specify the followin g print setting s: • Paper Type : Plain paper • Paper Size : An appropriate pa per size 4. Click OK . Use the What's Th is? help to learn ab out the fea tures that app ear in the Prin ter Properties dialog box. Print CD/DVD tattoos NOTE: T[...]

Print 1. Open the Printe r Properties dialog box . 2. Click the Features tab, and then specify the print settin gs in the order shown belo w: • Size : 5x7in. • Paper Type : Click More , click Special ty Papers , and then cl ick HP CD/DVD Tattoo . • Print Quality : Best NOTE: If you are using the H P Photosmart Essenti al Software, click the A[...]

3. In the Printin g Shortcuts list, click Presentation Printing , and then specify the following prin t settings: • Paper Type : Click More , and then select an ap propriate transp arency film. • Paper Size : An appropriate pa per size 4. Select any other prin t settings that you want, and the n click OK . Use the What's Th is? help to lea[...]

4. Specify the foll owing prin t settings: • Print Quality : Best • Paper Type : Click More , and then select a n appropriate HP inkjet paper. • Orient ation : Portra it or Landsc ape • Size : An appropriate paper size • Two-sided prin ting : Manual For more info rmatio n, see Two-sided printing . 5. Click OK to print. Use the What's[...]

1. Open the Printer Properti es dialog box . 2. Click the Features tab, and then specify the f ollowing p rint settings: • Print Quality : Normal • Paper Type : Click More , and then sel ect an appro priate card type. • Size : An appropriate card size 3. Select any other prin t settings that you want, and the n click OK . Use the What's [...]

5. Slide the pa per guide firmly agai nst the edge of the paper. 6. Lower the output t ray. Print 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Two-sided (Dupl ex) Printing . 4. In the Print On Both Sides drop-dow n list, select one o f the following bi nding option s: •[...]

Print posters Guidelines • For poster printing , sections of t he poster are a utomaticall y arranged on indivi dual sheets that ca n be taped tog ether. After the se ctions of a po ster have be en printed, trim the edges of the sheets and tape t he sheets toget her. • Do not exceed the input tray capacity : 100 sheets of pape r. Prepare to pri[...]

4. In the Poster Printing drop-down list, sel ect the number of shee ts for the poster. 5. Click the Select Tiles butto n. 6. Check that the number of tiles that are selected matche s the number of sheets f or the poster, an d then click OK . 7. Select any other print settings that you wa nt, and then click OK . Use the What's Th is? help to l[...]

Print NOTE: If your softw are program incl udes an iron-on transfe r printing feat ure, follow the instructions th at are provided wit h the software prog ram. Otherwise, follow t he instructions b elow. 1. Open the Printer Properti es dialog box . 2. Click the Features tab, and then specify the f ollowing p rint settings: • Print Quality : Norma[...]

9 Printing tips Check your printe r • Connect t he printer to your compu ter. • Print a test page . Save time •U s e t h e Printing Shortcuts tab. • Set the order that the pages p rint. Save money •U s e Fast/Economical printing . •P r i n t multiple p ages on a sing le sheet of paper . •P r i n t i n grayscale . • Print a two-si de[...]

NOTE: When you sel ect a printing sh ortcut the ap propriate prin ting optio ns are automatically di splayed. You can leave them as is or change t hem. Use printi ng shortcut s Use the Printing Shortcuts ta b for the following print tasks: • General everyday pr inting • Photo printing– borderless • Photo printing–w ith white borders • F[...]

To use Fast/Eco nomical pr inting 1. Open the Printe r Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Fast/E conomical Printing . 4. Specify the print sett ings that you want , and then click OK . General Everyday printing Use General Everyday p rinting to prin t documents q uickly. • Documen[...]

Print quality settings • Fast Draft produ ces draft-qualit y output at t he fastest pri nting speed, w hile usin g the least amount of ink. • Fast Norm al produces higher qualit y output th an the Fast Draf t setting and prints more quickly than the Normal setti ng. • Normal provides the best balance betw een print qual ity and speed and is a[...]

To print in Maximum dp i mode 1. Open the Printe r Properties dialog box . 2. Click the Features tab. 3. In the Pa per Type drop-down list, click More , and then select the appropriate paper type. 4. In the Print Qual ity drop-down list , click Maximum dpi . NOTE: To view the maximum dp i that the HP Deskj et printer will p rint, click Resolution .[...]

3. In the Size drop -down list, sel ect Custom . The Custom Paper Size d ialog box is displa yed. 4. In the Name box, type a name f or the custom paper si ze. 5. In the Width and Le ngth boxes, t ype the dimensions of th e custom paper size. The minimum and maximum dimensio ns are displayed be neath Widt h and Length. 6. Click the unit of m easurem[...]

To pre view a p rinted doc ument 1. Open the Printe r Properties dialog box . 2. Click the Features or the Color tab. 3. Select the Show preview before printing check box. 4. Select any other print settings that you wa nt, and then click OK . Before the docum ent prints, a p review is disp layed. 5. Do one of t he follow ing: • Click OK to print [...]

To print a two-sided document wi th a book bind ing ▲ Follow th e instructions for basic two-side d printing. To print a two-sided document w ith a tablet binding 1. Open the Printer Properti es dialog box . 2. Click the Features tab. 3. In the Two-si ded printin g drop-dow n list, clic k Manu al . 4. Select the fo llow ing check boxes: • Flip [...]

10 Printer software • Make the HP Deskjet the default printe r . • Set the default print settings for all documents. •U s e t h e Printer Properties dial og box to select pr inting options. •U s e t h e What's T his? help to le arn more about specifi c print setting s. • View t he Ink Status window for the approxim ate ink level o f [...]

To save time when pri nting, set the def ault print sett ings to optio ns that you use oft en. That way, you do not have to specify the options e very time you use the print er. To change the d efa ult print settings 1. Double-click t he HP Digita l Imaging Mon itor icon on the righ t side of the Windows taskbar. 1 HP Digital Imaging Monitor icon T[...]

NOTE: The path to the Printer Properties dialo g box can vary dependi ng on the software program you are u sing. What's This? h elp Use the What's Thi s? help to learn about the features that yo u see on the Pri nter Properties dialog b ox. What's This? help Use What's Thi s? help to learn more about t he available printin g opt[...]

Download printer software updates Download the latest printer so ft ware update eve ry few months to ensure you have the latest f eatures an d improvements. To download a printer software upd ate 1. Make sure you are connected to the Internet. 2. From the Wind ows Start menu, click Programs or All Programs , p oint to HP , and then click HP Update [...]

11 Maintena nce • Install print cart ridges • Align print cartridg es • Automatically clea n print cartridges • Calibrate print qualit y • View estimated in k levels • Maintain t he printer body • Remove ink from y our skin and clothing • Manually clean print cartridg es • Maintain p rint cartridges • Printer Toolbox Install pri[...]

You can find the se lection number i n three places: • Selection num ber label: Loo k at the label on the print cartridge th at you are repla cing. 1 Selection number label • Printer document ation: For a li st of print cartrid ge selection num bers, see the reference guid e that came with t he printer. • Print Cartrid ge Information dialo g [...]

5. Press down on the prin t cartridge, and the n slide it out of the p rint cartridge cradle. 6. Remove the replacement prin t cartridge from its packag ing and carefully remove the plastic tape. Hol d the print cartridge so tha t the copper strips are on the bottom and facing to ward the prin ter. 1 Remove p lastic ta pe CAUTION: Do not touch the [...]

7. Slide the print cart ridge at a sligh t upward angle in to the cradle u ntil the cart ridge snaps into place. 8. Close the pr inter cover. Align the print cart ridges for optimum pri nt quality. For information a bout storing pri nt cartridges, se e Maintain print cart ridges . For information about recycling empty print cartridges, see HP inkje[...]

To clean the p rint cartridge s 1. Open the printe r Toolb ox . 2. Click Clean the Print Car tridges . 3. Click Clean , and then follow the onscreen instructions. If your document s are still faded after cleaning, man ually clean t he print cartridg e contacts . CAUTION: Clean print cartridge s only when necessary. Unnecessary clean ing wastes ink [...]

Maintain the printer body Because the HP Deskjet e jects ink onto the paper in a fine mist , ink smudges wil l eventually appea r. To remove smudges, stains, or drie d ink from the ex terior 1. Turn off the HP Deskj et, and then discon nect the power cord. 2. Wipe the outside of the HP Deskjet wit h a soft cloth that h as been lightly moisten ed wi[...]

To prepare to cle an 1. Open the HP Deskjet cover. 2. Wait until the p rint cartridge cradl e moves to the righ t side of the HP De skjet and is idle and quiet. 3. Remove the print cart ridges and plac e them on a piece of paper, wi th the copper strip s facing up. CAUTION: Do not leave the prin t cartridges outside t he HP Deskjet for more than 30[...]

Print cartridge storage and handling Follow thes e guidelines to h elp maintain HP print ca rtridges and ensure con sistent print quality: • Install the cartri dge on or before the Install by date, which is printed on the cart ridge package. • When you remove a photo pri nt cartridge f rom the printer, st ore it in a print cartridg e protector [...]

To remove th e print cartridge fr om the prin t cartridge protec tor 1. Press down and back o n the top of the pro tector to release the print cartridge. 2. Slide the pr int cartridge out of the protec tor. CAUTION: Do not drop t he print cartridge . Dropping t he print cartridge can damage it. Printer Toolbox The print er Toolbox cont ains a numbe[...]

12 Troubleshooting • Error messages • Installation p roblems • Printer lights ar e on or flashin g • Printer does not print • Document pri nts slowly • Print cartridg e problems • Paper problems • Photos do not print corr ectly • Problems wi th borderles s documents • Print quality is p oor • Document is mispri nted • I pres[...]

"Print cartridge i s in the wron g slot" message If you recei ve this error message, th e print cartridge is installed in the wrong side of t he print cartrid ge cradle. Follow the in structions in " Print cartridge is in th e wrong slot" message to resolve the pro blem. "Printing in ink -backup mode " message If you r[...]

Solution: To resolve the problem 1. Make sure that no USB de vices other than the pri nter, the keyboa rd, and the mouse are connect ed to the co mputer. 2. Disconnect and recon nect the U SB cable. 3. Make sure that the prin ter is connected di rectly to a USB port on the computer (instead of throug h a USB hub). 4. If the installat ion program st[...]

Printer name does not appear Solution: If th e printer software seem s to instal l correctly, but the printer na me does not appear in th e list of printe rs when you cl ick Print on the File me nu or in the Printe rs folder in Cont rol Panel, try reinstalling t he printer softw are. To reinstall the printer software 1. Quit any antiviru s programs[...]

What the flashing light means The printer light s indicate the printer status. 1 Power light 2 Print Cartridge Status lights 3 Resume light Power lig ht is flas hing 1 Power light If the Power light is flashing, the printer is preparing t o print. The ligh t stops flashing when the printer ha s received al l data. Printer lights are on or flashing [...]

Resume light is flashi ng 1 Resume light If the Resume li ght is flas hing, check th e following co nditions: • The printer mi ght be out of p aper. Place paper in the i nput tray, and t hen press the Resume button. • There might be a p aper jam. For informati on about cleari ng a paper jam, see Paper jam . • The printer mi ght be stalled . F[...]

Print Cartridge Status ligh ts are on or flashing The printer has two pri nt cartridge stat us lights. 1. The left status li ght represents th e tri-color print cart ridge, which is insta lled in the lef t side of the print cartridge cradle. 2. The right stat us light represent s the black or the photo print cartridge. One of these print cartridges[...]

Front USB por t lights are flashing If the front USB port lights are fl ashing, follow the instruct ions in Front U SB port lights are flashi ng . Printer does not print • Verify the following • Check the printe r lights • Check the printer cable co nnection • Clear the print que ue • Printer is stalled • If the pr inter stil l does no [...]

• If you are connect ing the printer throug h a USB hub, make sure t he hub is turned on . If the hub is o n, try connecting t he printer directl y to your computer. • Try connecting the U SB cable to another USB port on your compu ter. After you check the connection s, try restarti ng your computer. Turn your printer off and th en on again. NO[...]

If there are no loose or broken parts, follow these step s: 1. Check for and remove any obstacles, such as packing tape or material s, that prevent the print cartri dges from moving back and forth. 2. Make sure the print cart ridges are insta lled securely i n the print cartri dge cradle. For more information, see Installat ion instructio ns . 3. M[...]

For information a bout updating t he printer softw are, see Download pri nter software updates . Computer does not me et syst em requirem ents If your computer d oes not have enough R AM or a large amount of free space on the h ard drive, the pr inter processing t ime will be longer. 1. Verify that the comp uter hard disk space, RAM, and processor [...]

3. Check the list of print cartridges that ca n be used in the print er. a . Open the pri nter Toolbox . b . Click the Estimated Ink Leve ls tab. c . Click the Print Ca rtridge Informa tion button and vie w the list of p rint cartridge selecti on numbers. The refe rence guide that came with the printer a lso shows the p rint cartridg e selectio n n[...]

"Print cartridg e is in the wrong slot" messag e Cause: If you receive thi s error message, the print cartri dge is installed in the wrong side of the print cartridge cradle. Solution: Always insta ll the tri-color print cartridge in the left print cartri dge cradle compartmen t. Install the bl ack or photo print cartridge in the right pr[...]

removed from each prin t cartridge. When pl astic tape covers the p rint cartridge contacts, the p rinter cannot detect that the print cartri dge is inst alled. To remo ve plast ic tape fr om a prin t cartrid ge ▲ Hold the prin t cartridge so that the copper strips are on the bo ttom and facing toward the prin ter, and then carefull y remove the [...]

4. Remove the rear access do or. Press the handle to th e right, and then pull out the door. 5. Remove any paper that is inside the printer by pul ling it out from the back of the printer. If you are p rinting labe ls, verify th at a label did not b ecome detach ed from the label sheet while pa ssing throug h the printer. 6. Replace the re ar acce [...]

Printer does n ot feed paper Solution: Try one or more of the fol lowing soluti ons: • Reduce the number of sheets in the input t ray. • Remove the pa per from t he input tray, a nd then reload it. • Use a different t ype of paper. Printer ejects paper Solution: If t he printer ej ects the pap er, try one of the followin g soluti ons: • Ver[...]

Paper mi ght be lo aded im properl y The printer might print on multi ple sheets of paper at once if the pap er is loaded too f ar toward the back of t he printer or if the paper guide is not positi oned firmly aga inst the paper. Relo ad the paper int o the paper tray, pushing the paper until you feel resistan ce, and then slide th e paper guide f[...]

Horizontal lines appe ar on a photo Solution: If light or d ark horizontal li nes appe ar on p hotos, foll ow this proce dure: 1. Clean t he print cartrid ges. 2. Reprint the photo. 3. If horizontal l ines still occur, pe rform a print qual ity calibra tion . A black and a tri -color print cart ridge must be installed f or print qua lity cali brati[...]

Verify that the p hoto paper is not curle d. If the pho to paper is curled, plac e the paper in a plastic bag an d gently bend it in the opposite direction of the curl until th e paper lies flat. If the p roblem persists, th en use photo pa per that is not curl ed. For instructions a bout preventing ph oto paper from cu rling, see Stor e and handle[...]

• If printing in grayscale, select High Quality un der Print in Grayscale on the Color tab. • Do not pri nt borderless doc uments in ink-ba ckup mode. Always h ave two print cartridges installed in t he printer when printing borderle ss documents. For more information, see Ink-backup mode . Streaks appear in a lig ht portion of a photo Solution[...]

3. If horizontal lines stil l occur, perform a pr int quality calibratio n . A black and a tri-color p rint cartridge must be installed for print qu ality calibrati on. 4. Reprint the photo. Image is printed at an angle Solution: Verify that no problem exi sts with the so urce image. For e xample, if you a re printing a scanned image, veri fy that [...]

Fading occur s on the edges of a photo Verify that the pho to paper is not curled. If the photo paper is curl ed, place the p aper in a plastic bag a nd gently bend it i n the opposite dire ction of the curl until the pap er lies flat. If the problem persists, t hen use photo pa per that is no t curled. For instruct ions about preven ting photo p a[...]

For most paper typ es If the photo has an unwanted b order, try one of th e following so lutions: • Align the print cartri dges . • Open the Printer Pr operties dialog b ox , click the Features tab, a nd verify t hat the selected paper size matche s both the paper size th at the photo i s formatted for a nd the size of the p aper that is loaded[...]

Print quality is poor If you are having problems with p rint quality, try t he solutions in this section and observe the fol lowing guide lines: • Replace refil led or empty cart ridges. • Check the device set tings to make sure that the print mode a nd paper selection is correct for the pap er and the task. For more information, see Select a p[...]

Prints are faded Solution: • Verify that neithe r of the print cart ridges is low on ink. For more info rmation, see View estimated ink levels . If a print cart ridge is lo w on ink, consider replaci ng the print cartri dge. For the corre ct part numbers, se e the reference guide th at came with the printer. • Verify that a black print cartri d[...]

• The print cartri dges might be out of ink. Replace one or bo th empty print cartridges. For more info rmatio n, see View estimated ink levels . • You migh t be trying to print a border less documen t with only th e black prin t cartridge installed . When printing a borderless docume nt, always have th e tri- color print cartridge and a bla ck[...]

Envelope is prin ted at a n angle Solution: 1. Slide the flap i nside the envelope before loadi ng it in t he printer. 2. Confirm th at the paper gui de fits firm ly against the e dge of the en velope. 3. Reprint th e envelope . Document does not reflect th e new print settings Solution: The printe r settings might differ from the software pro gram[...]

computer. Af ter the cable is connecte d properly, turn t he HP Deskj et off and th en on again. For more informatio n on setting up the HP Deskjet and connectin g it to your comput er, see the Setup G uide th at came wi th the HP Desk jet. Front USB port problems • Images in a con nected digita l camera do not pri nt • Front USB port li ghts a[...]

Front USB port lights are flas hing Solution: 1 Connection light 2 Error light State of the lights Task Connection light and the Error light flash for five seconds The printer has lost connection with the camera while printin g. Check the USB connection. Connection light is on and the Error light is flashing The camera is not set to the correct mod[...]

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicab le when t he product is used in its designated HP printing device. This warranty does not cover HP ink p roducts that have been refilled, remanufactured, refurbished, misused, or[...]

HP supp ort by ph one • Phone support period • Placing a call • After the phone support period Phone support period One year of ph one support is available in N orth America, Asia Pacific, and Latin America (including Mexico). To determine the duration o f phone supp ort in Europe, the Middle East, and Africa, go to www.hp.com/support . Stan [...]

B Order supplies You can order HP products, such as recommended type s of paper and print cartridges, online from the HP Web site. This section contains the following topics: • Order paper or other media • Order print cartridges • Order other supplies Order paper or other media To order HP papers and other supplies, such as HP Premium Photo P[...]

Country/ region Number for ordering +44 870 606 9081 (U.K.) New Zealand 0800 441 147 South Africa +27 (0)11 8061030 U.S. and Canada 1-800-474-6836 (1-8 00-HP-INVENT) To order supplies in other countries/re gions not listed in the table, go to www.hp.com/support . If prompted, choose your country/region , and then click Contac t HP for information o[...]

C Technical information • Printer specific ations • Environmental product stewardship program • Regulatory no tices Printer specifications The HP Deskjet has the following specifications and re quirements. Physical specifications Printer dimension (with the tray extended): 144 mm high x 459 mm wide x 480 mm deep ( 5.67 inches high x 18.07 inc[...]

designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts hav e been designed to a ccess quickly for efficient disassembly and repair. For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitiz enship/environment/index.[...]

Disposal of Waste Equipment by Users in Pr ivate Household s in the European Uni on Appendix C 108 Technical informatio n[...]

Regulatory notices • FCC statement • LED indicator statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord FCC statem ent The United States Fe deral Communications Commiss ion (in 47 CFR 15.105) has specified that the following notice be brought to the atten[...]

Notice to users in Ja pan about power cor d Appendix C 110 Technical informatio n[...]

Index A accessibility 2 after the support period 103 aligning print cartridges 67 B booklet printing 47 borderless printing 91 bound two-sided printing 58 brightness 32 brochure printing 45 buttons Cancel 15 Photosmart Essential button 13 Power button 11 Resume button 14 C calibrating print quality 68 calling HP support 103 CD/DVD tattoo printing 4[...]

O order paper 104 print cartridges 104 Setup Guide 104 software 104 User Gui de 1 04 other document printing 35 other photo projects 34 output tray 17 P page order, settin g 56 paper order 104 paper guide 17 paper jam 86 paper trays folding paper trays 18 input tray 17 output tray 17 unfolding paper trays 16 paper type, sele cting 54 phone support [...]

notice to users in Japan (VCCI) 109 notice to users in Korea 109 WEEE 108 removing ink from skin and clothing 69 resizing documents 57 S saturation 32 settings 61 Share photos with family and friends 34 T terms and conventions in manual 2 test page, printing 52 Toolbox 72 transparency printing 44 troubleshooting all lights are flashing 78 borderles[...]

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