HP dv1000 manual

Main tenan ce and Ser vice Gu id e HP P a v ili o n d v1000 Notebook P C HP C ompaq nx4 800 Notebook P C C ompaq Pr e sar io V2000 Not ebook P C Doc ument P art Number: 3 7 2 3 7 3-003 Jul y 200 5 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi ve information on identifying compute[...]

© Copyright 2004, 2005 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a tradem ark of its proprietor and [...]

Maintenance and Serv ice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . [...]

i v Maintenance and Serv ice Gui de Con ten ts 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . .[...]

Maintenance and Serv ice Gui de 1–1 1 Pr oduc t D esc ription The HP Pa vilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Notebook PC and the Compaq Presario V2000 Notebook PC (both represented by 2 ) of fer adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av ilion d v1000, HP Co mp[...]

1–2 Maintenance and Serv ice Gui de Pr oduct Desc ripti on 1.1 F e a t u r e s ■ The follo wing processors are a v ailable, v arying b y computer model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side b us (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏ Intel Pentium M 71[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–3 ■ Support for one T ype II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers with v olume up and down b uttons ■ Support for the follo wing o[...]

1–4 Maintenance and Serv ice Gui de Pr oduct Desc ripti on 1 .2 Reset tin g th e Com pu ter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more info[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys f[...]

1–6 Maintenance and Serv ice Gui de Pr oduct Desc ripti on 1 .4 External C omponen ts The external components on the front of the HP P avilion dv1000 are sho wn belo w and described in T able 1-1. F ront C omponents, HP P av ilion dv1000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–7 Ta b l e 1 - 1 Fr ont Components HP P avilion dv 1000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 P ower/standb y light ■ On: Computer is tur ned on. ■ Blinking: Computer is in standby . ■ Off: Computer is off . 3 IDE (Integr ated Drive Electronics) drive light [...]

1–8 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-2. F ront C omponents, HP C ompaq nx4 800 and Compaq Pr esar io V2000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–9 Ta b l e 1 - 2 Fr ont Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 Wireless button light (select models only) On: An integrated wireless de vice is hardware enab led. 3 P ower/standb y light ■ On: Computer is tur [...]

1–10 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The external components on the right side of the HP P avilion dv1000 are sho wn belo w and described in T able 1-3. R ight-Si de Components , HP P av ilion d v1000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–11 Ta b l e 1 - 3 Right-Side Components HP P avilion dv 1000 Item Component Function 1 USB connectors (2) Connect an optional USB de vice. 2 6-in-1 Digital Media Reader slot (select models only) In Windows , suppor ts digital memor y cards. 3 1394 por t (select models only) Connects an opt[...]

1–12 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-4. R igh t-Side C omponen ts, HP C ompaq nx4 800 and Compaq Pr esar io V2000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–13 Ta b l e 1 - 4 Right-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 USB connectors (2) Connect an optional USB de vice. 2 6-in-1 Memor y Reader slot (Compaq Presario models only) 6-in-1 Digital Media Reader slot (HP Compaq models only) In Windows , [...]

1–14 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The external components on the rear and left side of the HP Pa vilion dv1000 are shown belo w and described in T a ble 1-5. R ear and Le ft -Side C omponents , HP P av ilion d v1000 Ta b l e 1 - 5 Rear and Left-Side Components HP P avilion dv1000 Item Component Function 1 Wireless light [...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–15 2 Exhaust v ent Pro vides airflow to cool internal components. Ä T o pre vent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws, thic k rugs or clothing, to bloc k airflow . 3 P ower connector Connects an A C ad[...]

1–16 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-6. R ear and Le ft -Side C omponents , HP Compaq nx4 800 and Compaq Pr esar io V2000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–17 Ta b l e 1 - 6 Rear and Left-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Exhaust v ent Provide airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a sof[...]

1–18 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The ke yboard components on the HP P avilion dv1000 are sho wn belo w and described in T able 1-7. K ey board C omponents, HP P av ilion d v1000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–19 T able 1-7 Ke yboard Components HP P a vilion dv1000 Item Component Function 1 fn ke y Combines with other ke ys to perform system tasks. F or e xample, pressing fn+f7 decreases screen brightness. 2 caps lock ke y Enables caps loc k and turns on the caps loc k light. 3 f1 to f12 ke ys ([...]

1–20 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The ke yboard components on the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-8. K eybo ard Co mp one nt s, H P Co mpa q n x 4800 a nd Compaq Pr esar io V2000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–21 T able 1-8 Ke yboard Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 fn ke y Combines with other ke ys to perform system tasks. F or e xample, pressing fn+f7 decreases screen brightness. 2 caps lock ke y Enables caps loc k and turns on the caps loc k ligh[...]

1–2 2 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The top components on the HP Pa vilion dv1000 are shown belo w and described in T able 1-9. T op C omponents, P art 1, HP P av ilion dv1000 Ta b l e 1 - 9 T op Components, P ar t 1 HP P avilion dv 1000 Item Component Function 1 Displa y s witch If the computer is closed while on, tur ns[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–2 3 3 D VD button When the computer is ■ Off , opens QuickPla y D VD mode. ■ On in Windows , opens the def ault Windows D VD application. ■ On in QuickPla y music mode , opens Quic kPla y D VD mode. ■ On in QuickPla y D VD mode, displa ys the D VD setup menu. ■ In Standby , resum[...]

1–2 4 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The computertop components on the HP Pa vilion dv1000 computerare sho wn belo w and described in T able 1-10. T op C omponents, P art 2 , HP P av ilion dv1000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–2 5 T able 1-10 T op Components, P ar t 2 HP P avilion dv 1000 Item Component Function 1N e x t / F a s t F o r w a r d bu tt o n When a disc is in the optical drive: ■ Press once to pla y the ne xt trac k or chapter . ■ Press fn+ this bu tton to f ast f orward. 2 Stop button When a di[...]

1–2 6 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The top components on the HP Pa vilion dv1000 are shown belo w and described in T able 1-11. T op C omponents, P art 3, HP P av ilion dv1000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–2 7 T able 1-11 T op Components, P ar t 3 HP P avilion dv 1000 Item Component Function 1 T ouchP ad Mov es the pointer . 2 T ouchP ad light On: T ouchP ad is enabled. 3 Caps lock light On: Caps lock is on. 4 P ower/ b utton light ■ On: Computer is tur ned on. ■ Blinking: Computer is in[...]

1–2 8 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The top components on the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-12. T op C omponents, P art 1, HP Compaq nx4 800 and Compaq Pr esar io V2000 T able 1-12 T op Components, P ar t 1 HP Compaq nx4800 and Compaq Presario V2000 Item Component F[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–2 9 3 Wireless button Enables/disab les an inter nal wireless de vice. Wireless light On: an integrated wireless de vice is hardware enab led. 4 P ower b utton When the computer is ■ Off , press to turn on the computer . ■ On, briefly press to initiate Hiber nation. ■ In Standby , br[...]

1–30 Maintenance and Serv ice Guide Pr oduct Desc ripti on The top components on the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-13. T op C omponents, P art 2 , HP Compaq nx4 800 and Compaq Pr esar io V2000[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–31 T able 1-13 T op Components, P ar t 2 HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 T ouchP ad hor izo ntal scrolling region Scrolls tow ard left side or right side. 2 T ouchP ad Mov es the pointer . 3 T ouchP ad light On: T ouchP ad is enabled. 4 T ouchP ad on/of[...]

1–3 2 Maintenance and Serv ice Gui de Pr oduct Desc ripti on The external components on the bottom of the HP Pa vilion dv1000 are shown belo w and described in T able 1-14. Bottom Compo nents, HP P av ilion dv1000 T able 1-14 Bottom Components HP P avilion dv1000 Item Component Function 1 Optical drive Suppor ts an optical disc. 2 Batter y pack r[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–3 3 4 Exhaust v ents (4) Provide airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs or clothing, to b lock airflow . 5 Hard drive ba y Holds the int[...]

1–34 Maintenance and Serv ice Guide Pr oduct Desc ripti on The external components on the bottom of the HP Compaq nx4800 and Compaq Presario V2000 are sho wn belo w and described in T able 1-15. Bottom Compo nents, HP C ompaq nx4 800 and Compaq Pr esar io V2000 T able 1-15 Bottom Components HP Compaq nx4800 and Compaq Presario V2000 Item Componen[...]

Pr oduct De sc ripti on Maintenance and Serv ice Gui de 1–3 5 4 Exhaust v ents (4) Provide airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obstruct vents . Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws , thick rugs or clothing, to b lock airflow . 5 Hard drive ba y Holds the int[...]

1–3 6 Maintenance and Serv ice Gui de Pr oduct Desc ripti on 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. [...]

Maintenance and Serv ice Gui de 2–1 2 T r oubl eshooting Å W ARN ING: Only author iz ed tec hnic ians tr ained b y HP should r epair this equipmen t . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w onl y subass embly-/module-lev el r epair . Because o f the comple x ity of the indi v idual boar ds and subas sembli es , do[...]

2–2 Maintenance and Serv ice Gui de T r oubleshooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the computer: ❏ Select Exit > Exit Sa ving Changes, and then press enter . - or - ❏ Select Exit > Exit Discarding Changes, and then press enter . - or - ❏ Select Exit > Load Setup De[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–3 Selec ting fr om t he Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P ass word Enter , change, or delete a Administr ator pass word. P ower-on P ass word Enter , change, or delete a po wer-on pass word. DriveLoc k P ass words Enable/disab le Dr iv eLock; change a[...]

2–4 Maintenance and Serv ice Gui de T r oubleshooting Selec ting from th e Ad v an ced Menu Selec ting fr om t he T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in th[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–5 2.2 T roubl eshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowc har ts Overview Flowchart Description 2.1 ”Flowchar t 2.1—Initial T r oub leshooting” 2.2 ”Flowchar t 2.2—No P ow er , P ar t 1” 2.3 ”Flowchar t 2.3—No P ow er , P ar t 2” 2.4 ”Flowchar t 2.4—No P [...]

2–6 Maintenance and Serv ice Gui de T r oubleshooting Flowchart Description 2.14 ”Flowchar t 2.14—No OS Loading, CD-R OM or D VD-ROM Drive” 2.15 ”Flowchar t 2.15—No OS Loading f or Quic kPla y Application, Pa r t 1 ” 2.16 ”Flowchar t 2.16—No OS Loading f or Quic kPla y Application, Pa r t 2 ” 2.17 ”Flowchar t 2.17—No A udio,[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–7 Flo wc h art 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchar t 2.19—Nonfunc- tioning De vi[...]

2–8 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.2—No P o w er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Power up on battery power? Power up on AC power?[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–9 Flo wc h art 2.3—No P o w er , P ar t 2 Continued from “Flowchar t 2.2—No P ower , Pa r t 1 . ” Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another computer , or replacing it. Power on? Done Y Repl[...]

2–10 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.4—No P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at power sour ce. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outle[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–11 Flowc ha r t 2.5 —N o P o w er , P a rt 4 Y N Continued from “Flowchar t 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Power on? Done N Replace the following items (if app[...]

2–12 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between computer and co mputer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. V[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–13 Flo wc h art 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and[...]

2–14 Maintenance and Serv ice Gui de T r oubleshooting F lo wch a rt 2 . 8 — No nf un ct i o n in g D o ck i ng De v i c e (i f appl icable) Y N N T est replacement docking device with new computer . Docking device operating? Done Done Y Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting o[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–15 Flo wc h art 2.9—No Opera ting S y s tem (OS) Loadin g No OS loading from hard drive, go to “Flowchar t 2.10—No OS Loading, Hard Drive , P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connec[...]

2–16 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.19—Nonfunctioning De vice. ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–17 Flowc h ar t 2. 1 1 —N o OS Loa d in g , H a rd Dr iv e, Pa r t 2 Continued from “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchar t 2.13—No OS Loading, Diskette [...]

2–18 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1 2—No OS Loa ding , H ard Dri v e, Pa r t 3 Y System files on hard drive? Continued from “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disk[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–19 Flo wc h art 2. 1 3—No OS Loa ding , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for syst[...]

2–20 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1 4—N o OS Loading , CD-ROM or D VD-ROM Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot computer . Go to “Flowchar t 2.19—Nonfunctioning De vice. ” Go to “Flowchar t 2.19—Nonfunctio[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–21 Flowc ha r t 2. 1 5—N o OS Loa di ng for Q ui c kPlay Appl ic ati on, P art 1 OS loads for QuickPlay application? Done Done Done No OS loads for QuickPlay application. OS loads for QuickPlay application? N Go to “Flowchart 2.16—No OS Loading f or QuickPla y Application, P a r t 2. ” O[...]

2–2 2 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1 6—No OS Loa ding for Qui c kP l ay Appl ic ati on, P art 2 Done 1. Replace the hard drive. 2. Insert the Windows Installation CD and follow the on-screen instructions. 3. When you are prompted “T o create the new part ition, enter a size below and press Enter ,” enter[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–2 3 Flo wc h art 2. 1 7—N o Audio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done Tu r n u p a u d i o internally or externally . Go to “Flowchar t 2.18—No A udio , Pa r t 2 . ” Go to “Flowchar t 2.18—No A udio , Pa r t[...]

2–2 4 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2. 1 8—N o Audio, P ar t 2 YN Continued from “Flowchart 2.17—No A udio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? D[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–2 5 Flo wc h art 2. 1 9—Nonfun ctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Re[...]

2–2 6 Maintenance and Serv ice Gui de T r oubleshooting F lo wch a rt 2 . 2 0 — No nf un ct i on in g K e y bo ar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard[...]

T r oubleshooting Maintenance and Serv ice Gui de 2–2 7 Flo wc h art 2.2 1—Nonfun c tioning P ointin g De vic e Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace [...]

2–2 8 Maintenance and Serv ice Gui de T r oubleshooting Flo wc h art 2.22—No Net w ork/Modem Con nectio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload driver[...]

Maintenance and Serv ice Gui de 3–1 3 I llus trated P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the co[...]

3–2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.2 Comp uter M ajor Com ponen ts Com put er Maj or Com ponents, HP P av ilion dv1000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna boards and cables) F or use on HP P avilion dv1000 models 14.0-inch, WXGA, SV A with Brightview 14.0-inch, WXGA 373054-001 367783-001 F or use [...]

3–4 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents , HP Com paq nx4 800 and Compaq Pr esar io V2000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 2 Switch co vers (include wireless b utton and light) F or use on HP P avilion dv1000 models with wireless capability 367781-001 F or use on HP P avilion dv1000 models without wir[...]

3–6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents, HP P av ilion dv1000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 3 Ke yboar ds F or use on HP P avilion dv1000 models in: Asia P acific, A ustralia, Canada, Hong K ong, the P eople’ s Repub lic of China, and the United States Belgium Denmark [...]

3–8 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents , HP Com paq nx4 800 and Compaq Pr esar io V2000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 3 Ke yboar ds (Continued) F or use on Compaq Presario V2000 models in: Asia P acific, Au s t r a l i a , Hong K ong, the P eople’ s Repub lic of China, and the United States Den[...]

3–10 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents, HP P av ilion dv1000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 6 Heat sink (includes ther mal pad) 367796-001 7 Fan (includes ther mal pad) 367795-001 8 Processor s (include ther mal pad) Intel P entium M 745 (1.8 -GHz) with 400-MHz FSB Inte[...]

3–12 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents , HP Com paq nx4 800 and Compaq Pr esar io V2000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 9 System boards (include disk cell R TC batter y) 855, f or use on full-f eatu red HP P avilion dv1000 models in countries other than Japan 381062-001 855, f or use on full-f eat[...]

3–14 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents, HP P av ilion dv1000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 11 Menu contr ol button boar d (includes brack et and cab le, f or use only on HP Pa vilion dv1000 computer models) 373535-001 12 Speaker assemblies F or use on HP P avilion dv10[...]

3–16 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents , HP Com paq nx4 800 and Compaq Pr esar io V2000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–17 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 15 Optical drives (Continued) F or use on HP Compaq nx4800 and Compaq Presario V2000 models 8X D VD-ROM Drive 24X D VD/CD-RW Combo Driv e 4X D VD+RW/R and CD-R W Combo Dr iv e 4X[...]

3–18 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Com put er Maj or Com ponents, HP P av ilion dv1000[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–19 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 17 Mini PCI comm unications cards 802.11b/g Broadcomm (f or use in most of the world) 802.11b/g Broadcomm (f or use in the rest of the wor ld ) 802.11b/g Broadcomm (Japan, f or u[...]

3–20 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3. 3 M iscellan eous P l a stic s Kit Miscellaneou s P lastics K it[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–21 T able 3-2 Miscellaneous Plastics Kit Spare P ar t Number Information Item Description Spare P art Number Miscellaneous Plastics Kit F or use on HP P avilion dv1000 models 367765-001 1a 2a 3a 4a Includes: Mini PCI compar tment cov er Memor y module compar tment cov er Computer f ee[...]

3–2 2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog 3.4 M a s s S t ora g e D e vi c es Mass St or age De vi ces T able 3-3 Mass Storage De vices Spare P ar t Number Information Item Description Spare P art Number 1 Har d drives (include frame and connector) 5400-r pm 80-GB 60-GB 377651-001 375980-001[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 3 Har d drives (Continued) 4200-r pm 100-GB 80-GB 60-GB 40-GB 381721-001 367788-001 367787-001 367786-001 2 Optical drives F or use on HP P avilion dv1000 models 8X D VD-ROM Drive 24X D VD/CD-RW Combo Drive 4X D VD+RW/R and CD-R W Combo Dr iv e 4X D VD±RW/R and CD-R W Combo Dr iv e[...]

3–2 4 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog USB diskette drive (not illustrated) 359118-001 USB digital drive (not illustrated) 364727-001 HP USB pocket drive (not illustr ated) 338796-001 T able 3-3 Mass Storage De vices Spare P art Number Information (Continued) Item Description Spare P art Number[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 5 3.5 Miscell aneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P art Number Logo Kits F or use on HP P avilion dv1000 models 373058-001 F or use on HP Compaq nx4800 models 373530-001 F or use on Compaq Presario V2000 models 373059-001 Wired head[...]

3–2 6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Po w e r c o r d s Fo r u s e i n : A ustralia and Ne w Zealand 373979-011 Belgium, Europe, Finland, F rance , Ger many , Greece , the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Canada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the United States 37[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 7 3.6 Sequ enti al P ar t Number Lis ting T able 3-5 Spare P ar ts: Sequential P ar t Number Listing Spare P art Number Description 309674-001 USB tra v el mouse 352950-001 P ersonal Video Recorder 359118-001 USB diskette driv e 364727-001 USB digital drive 367759-001 Batter y pack,[...]

3–2 8 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Spare P art Number Description 367773-001 Memor y module, 256-MB (266 MHz) 367774-001 Memor y module, 512-MB (266 MHz) 367775-001 Memor y modu le , 1024-MB (266 MHz) 367776-001 Screw Kit f or use on HP P a vilion dv1000 models 367777-001 K eyboard f or use on Compaq Presario V2000 [...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–2 9 Spare P art Number Description 367777-331 K eyboard f or use on Compaq Presario V2000 models in the Netherlands 367777-AB1 K eyboard f or use on Comp aq Presario V2000 models in Ta i w a n 367777-AD1 K eyboard f or use on Comp aq Presario V2000 models in Ko r e a 367777-B71 K eybo[...]

3–30 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Spare P art Number Description 367778-171 K eyboard f or use on HP P a vilion dv1000 models in Saudi Arabia 367778-281 K eyboard f or use on HP P avi lion dv1000 models in Thailand 367778-331 K eyboard f or use on HP P a vilion dv1000 models in Europe and the Netherlands 367778-A41 K[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–31 Spare P art Number Description 367784-001 Displa y assembly , 14.0-inch, WXGA f or use on Compaq Presario V2000 models 367786-001 Hard drive , 60-GB , 4200-r pm (includes frame and connector) 367787-001 Hard drive , 40-GB , 4200-r pm (includes frame and connector) 367788-001 Hard d[...]

3–3 2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Spare P art Number Description 371694-001 HP remote control (f or use only on HP dv1000 computer models) 371790-001 65-watt A C adapter 373023-001 Mini PCI communi cations card, 802.11b In tel (f or use in most of the world) 373024-001 Mini PCI communi cations card, 802.11b In tel [...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–3 3 Spare P art Number Description 373061-001 Mini PCI co mm unications card, 802.11b/g Broadcomm (Japan) 373522-001 System board f or us e on HP Compaq nx4800 and Compaq Presario V2000 models with Intel P entium M processors 373523-001 System board f or use on Compaq Presario V2000 m[...]

3–34 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Spare P art Number Description 373625-001 4X D VD+RW/R and CD-R W Combo Dr iv e f or use on HP P avilion dv1000 models 373626-001 4X D VD+RW/R and CD-R W Combo Dr iv e f or use on Compaq Presario V2000 models 373979-001 P ower cord f or use in Cana da, F rench Canada, Latin Amer ica,[...]

Illustr ated P ar ts Catalog Maintenance and Serv ice Gui de 3–3 5 Spare P art Number Description 375981-001 4X D VD±RW/R and CD-R W Combo Dr iv e f or use on HP P avilion dv1000 models 375982-001 4X D VD±RW/R and CD-R W Combo Dr iv e f or use on Compaq Presario V2000 models 375983-001 8X D VD±RW/R and CD-R W Combo Dr iv e f or use on HP P avi[...]

3–3 6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalog Spare P art Number Description 382078-001 Left and right display hing e co v ers and brac kets f or use on HP Compaq nx4800 and Compaq Presario models 383431-001 Processor , Intel P entium M 715 (1.5-GHz) with 400-MHz FSB (includes ther mal pad) 385869-001 PC Card assembly , silv e[...]

Maintenance and Serv ice Gui de 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri v er ?[...]

4–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. C abl es and Conn ec tors Ä CA UTION: When [...]

Re mov al and Replacement Pr eliminaries Maintenance and Serv ice Gui de 4–3 ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a driv e, a v oid touching the connector . ■ Handle dri ves on surf aces co vered with at least one inch of shock-proof foam. ■ A void dropping dri ves from any heigh[...]

4–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es 4.5 P a c k agin g and T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic[...]

Re mov al and Replacement Pr eliminaries Maintenance and Serv ice Gui de 4–5 4.6 W orks tation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded w[...]

4–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminari es 4.7 Groundin g Eq uip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±[...]

Re mov al and Replacement Pr eliminaries Maintenance and Serv ice Gui de 4–7 T able 4-1 shows ho w humidity af fects the electrostatic voltage le ve ls generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity E[...]

Maintenance and Serv ice Gui de 5–1 5 Remo v al an d Repl acem ent Pr ocedure s This chapter provides remo val and replacement procedures. There are as many as 58 scre ws, in 7 dif ferent sizes and types, that may need to be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during rem[...]

5–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 . 1 Seria l Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Ser ial Number Location[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–3 5 .2 Disassem bl y Se quence C hart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassemb ly Batter y pack 0 5[...]

5–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .3 Preparing t he C omp uter for Di sassem bl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating s[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–5 4. Remov e the battery pack by follo wing these steps: a. T urn the computer upside do wn with the front panel to ward you. b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer .) c. Lift the front ed[...]

5–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .4 Hard Driv e Har d Drive Spare P art Number Information 5400-r pm 80-GB 60-GB 377651-001 375980-001 4200-r pm 100-GB 80-GB 60-GB 40-GB 381721-001 367788-001 367787-001 367786-001[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–7 1. Loosen the two PM2.0×5.0 scre ws 1 that secure the hard dri v e cov er to the computer . 2. Lift the left side of the cov er 2 and swing it to the right. 3. Remov e the hard driv e co ver . ✎ The hard dri ve co ver is included in the Miscellaneous Plastics Kits, spa[...]

5–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 4. Grasp the mylar tab 1 on the left side of the hard dri v e and lift the hard dri ve 2 until it disconnects from the computer . 5. Slide the hard dri v e to the le ft and remov e it from the hard dri v e bay . R emo v ing the Har d Dr i v e[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–9 6. Remov e the four PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. 7. Lift the frame 2 to remov e if from the hard driv e. 8. Slide the hard dri v e connector 3 of f the hard dri ve. R emo v ing the Har d Dr i v e F r ame and Co nnector Re v ers[...]

5–10 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 5 C o m p u t e r Fe e t The computer feet are adhesi v e-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–11 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the front edge of the memory module compartment cove r 2 and swing it back. 4. Remov e the m[...]

5–12 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the computer .) 6. Slide the module 2 aw ay from the socket at an angle. ✎ Memory modules are designed with slots to pre[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–13 5 .7 M ini P CI Comm unica tions Card 1. Prepare the computer for disassembly ( Section 5.3 ). Mini PCI Comm unications Card Spare P ar t Number Information 802.11b/g Broadcomm (f or use in most of the world) 802.11b/g Broadcomm (f or use in the rest of the w orld) 802.1[...]

5–14 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 2. Loosen the PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the computer . 3. Lift the rear edge of the Mini PCI compartment cov er 2 , and then swing it forward. 4. Remov e the Mini PCI compartment cover . ✎ The Mini PCI compartment cov er is inc[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–15 ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the two retaining tabs 2 that[...]

5–16 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .8 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Optical Drive Spare P art Number Information F or use on HP P avilion dv1000 models 8X D VD-ROM Drive 24X D VD/CD-RW Combo Driv e 4X D VD+RW/R and CD-R W Combo Drive 4X D VD±RW/R and CD-R W Com[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–17 2. Remov e the PM2.0×7.0 screw 1 that secures the optical dri v e to the computer . 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide t[...]

5–18 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 9 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the rear panel to ward you. Switch Co ver Spare Part Number Information F or use on HP P avilion dv1000 models with wireless capability 367781-001 F or use on H[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–19 ✎ Steps 3 through 9 apply only to HP Pa vilion dv1000 models. See steps 10 through 14 in this section for information on removing the switch co v er on HP Compaq nx4800 and Compaq Presario V2000 models. 3. Remov e the three PM2.0×4.0 screws that secure the switch cov [...]

5–20 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Insert a flat-blade scre wdri ver 1 under the outside edges of the display hinge cov ers. 7. Lift the outside edges of the hinge cov ers 2 until the switch[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–21 8. Swing the rear edge of the switch cov er forw ard. R emo v ing the S wit ch C o v er , HP P av ilion d v1000 models Only 9. Remov e the switch cover .[...]

5–2 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s ✎ Steps 10 through 14 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 10. Remov e the two PM2.0×4.0 screws that secure the switch cov er to the computer . R emo v ing the S witc h Co v er Sc r e w s, HP C ompaq nx4 800 and Compaq Pr esar io V2000 mod[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–2 3 11. T urn the computer display-side up with the front panel to ward you. 12. Open the computer as far as possible. 13. Insert a flat-blade scre wdri ve r into the slots located behind the F1, F5, F11, and insert ke ys 1 and lift the front edge of the switch cov er 2 unt[...]

5–2 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 1 0 Ke y b o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). Ke yboard Spare P ar t Number Information F or use on HP P avilion dv1000 models in: Asia P acific, A ustralia, Hong K ong, the P eople’ s Republic of China, and the United States Belgium D[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–2 5 2. Remov e the optical driv e ( Section 5.8 ). 3. Remov e the switch cover ( Section 5.9 ). 4. Close the computer . 5. T urn the computer upside do wn with the rear panel to ward you. ✎ Steps 6 through 11 apply only to HP Pa vilion dv1000 models. See steps 12 through [...]

5–2 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 7. T urn the computer display-side up with the front panel to ward you. 8. Open the computer as far as possible. 9. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. R eleasing the K e y board , HP P av ilion dv1000 models Onl y[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–2 7 10. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K ey board C able , HP P av ilion d v1000 models Only 11. Remov e the keyboard.[...]

5–2 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s ✎ Steps 12 through 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 12. Remov e the four PM2.0×3.0 screws 1 that secure the ke yboard to the computer . 13. Swing the rear edge of the ke yboard 2 up and forward until it rests on the palm rest. R ele[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–2 9 14. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K ey board C able , HP Compaq nx4 800 and Compaq Pr esar io V2000 models Onl y 15. Remov e the keyboard. Re v erse the[...]

5–30 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 1 Di spla y Assemb l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment ( Section 5.6 ) and Mini PCI compartment cov ers ( Section 5.7 ). Displa y Assembl y Spare P ar t Number Information F or use on HP P avilion dv1[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–31 3. Disconnect the wireless antenna cables from the Mini PCI communications card. Disc onne cting the Wir eless Ant enna Cab les 4. Remov e the wireless antenna cables from the Mini PCI and memory module compartments. 5. Remov e the switch cover ( Section 5.9 ). 6. Remov [...]

5–3 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 9. Disconnect the display cable 1 from the system board. 10. Remov e the tape 2 that secures the wireless antenna cables to the top cov er . 11. Remov e the cables from the clips 3 in the top co ver . Disconnecting the Dis pla y Cable and R emov ing the Wir eless Ante n[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–3 3 ✎ Steps 12 and 13 apply only to HP Pa vilion dv1000 models. See steps 14 and 15 in this section for information on removing the display assembly on HP Compaq nx4800 and Compaq Presario V2000 models. Ä CA UTION: Support the display as sembl y w hen r emo v ing the fo [...]

5–34 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s ✎ Steps 14 and 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. Ä CA UTION: Support the display as sembl y w hen r emo v ing the fo llo w ing sc r e ws . Failur e to support the display as sembl y can r esult in damage to the displa y assembl y and o[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–3 5 5. 1 2 B a s e E n c l o s u r e 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) ❏ Dis[...]

5–3 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s ✎ Steps 2 through 7 apply only to HP Pa vilion dv1000 models. See steps 8 and 9 in this section for information on removing the base enclosure on HP Compaq nx4800 and Compaq Presario V2000 models. 2. Remov e the two PM2.0×7.0 screws that secure the base enclosure to [...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–3 7 3. T urn the computer upside do wn with the front panel to ward you. 4. Remov e the following: 1 Fourteen PM2.0×7.0 scre ws 2 One PM2.0×5.0 scre w 3 T wo PM2.0×4.0 scre ws R emo v ing the Base Enc losur e Scr ew s, P ar t 2 , HP P av ilion d v1000 models Only[...]

5–3 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. Swing the rear edge of the base enclosure 1 straight up and forward until it rests at an angle. 6. Slide the base enclosure 2 back at an angle. 7. Remov e the base enclosure. R emo v ing the Base Enc losur e, HP P av ilion dv1000 models Onl y[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–3 9 ✎ Steps 8 and 9 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 8. Remov e the following: 1 Fifteen PM2.0×7.0 scre ws 2 Three PM2.0×4.0 scre ws 9. Lift the base enclosure 3 straight up and remov e it. R emo v ing the Base Enc losur e, HP C ompaq nx4[...]

5–40 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 3 USB/S - Video C ontr oll er Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) [...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–41 2. Remov e the two PM2.0×4.0 screws 1 that secure the USB/S-V ideo controller board to the top cov er . 3. Lift the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. R emo v ing the USB/S-V ideo Contr oller B[...]

5–4 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 . 1 4 Sp ea k er Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) ❏ Displa[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–43 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 and remo v e it from the top cov er . R emo v ing the Speak er Assembl y Re v erse the abov e procedure to install the speaker assembly .[...]

5–44 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 1 5 R TC B a t t e r y ✎ The R TC battery is included with the system board. Refer to Section 5.20, “System Board, ” for more information. 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–4 5 5 . 1 6 Menu Cont r ol But to n Bo ar d ✎ This section applies only to HP Pa vilion dv1000 models. 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ S[...]

5–46 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 3. Remov e the tape 1 that secures the menu control b utton board cable to the system board. 4. Release the ZIF connector 2 to which the menu control b utton board cable is connected and disconnect the cable 3 . Disconnecting the Men u Contr ol Button Board C able[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5 –4 7 5. Remov e the four PM2.0×3.0 screws 1 that secure the menu control b utton board and shield to the top cov er . 6. Remov e the menu control button board shield 2 and board 3 . R emo v ing the Menu Co ntr ol Button Boar d and Shield Re v erse the abov e procedure to i[...]

5–4 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 . 1 7 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) ❏ Display assembly [...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–4 9 3. Disconnect the fan cable from the system board 1 . 4. Remov e the three PM2.0×4.0 screws 2 that secure the heat sink to the top cov er . 5. Remov e the heat sink 3 . R emo v ing the Heat Sink Re v erse the abov e procedure to install the heat sink.[...]

5–5 0 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 1 8 Fa n 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) ❏ Display assembly ( Secti[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–51 3. Remov e the two PM2.0×4.0 screws 1 that secure the f an to the heat sink. 4. Remov e the fan 2 . R emo v ing the F an Re v erse the abov e procedure to install the fan.[...]

5–5 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 1 9 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) ❏ Display ass[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–5 3 2. T urn the processor locking scre w 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ Note that the gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. R [...]

5–54 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 2 0 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . System Boar d Spare P art Number Information 855, f or use on full-f eatured HP P avilion dv1000 models in countries other than Japan 381062-001 855, f or use on full-f eatured [...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–5 5 ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.6 ) ■ Mini PCI communications card ( Section 5.7 ) ■ R TC battery ([...]

5–5 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 3. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the T ouc hP ad Cable[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–5 7 4. T urn the top cov er upside down with the front panel to ward you. ✎ Steps 5 and 6 apply only to HP Pa vilion dv1000 models. See steps 7 and 8 in this section for information on removing the system board on HP Compaq nx4800 and Compaq Presario V2000 models. 5. Rele[...]

5–5 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s ✎ Steps 7 and 8 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 7. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 8. Remov e the four PM2.0×4.0 screws 3 that secure the system b[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–5 9 9. Flex and hold the left edge of the top co v er 1 to the left. 10. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear . R eleasing the S ys tem Boar d, P art 1[...]

5–60 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 11. Release the left edge of the top cov er . 12. Flex and hold the front edge of the top co ver 1 forward. 13. Lift the front of the system board 2 until the audio connectors 3 are clear . R eleasing the S ys tem Boar d, P art 2[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–61 14. Release the front edge of the top cov er . 15. Slide the system board to the left at an angle and remov e it from the top cov er . R emo v ing the S ys tem Boar d Re v erse the abov e procedure to install the system board.[...]

5–6 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .2 1 LED Board ✎ 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri v e ( Section 5.4 ) ❏ Optical dri v e ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ K e yboard ( Section 5.10 ) ❏ Display assembl[...]

Re mov a l and R eplacement Pr ocedures Maintenance and Serv ice Gui de 5–6 3 ✎ Steps 3 and 4 apply only to HP Pa vilion dv1000 models. See steps 5 and 6 in this section for information on removing the LED board on HP Compaq nx4800 and Compaq Presario V2000 models. 3. Release the ZIF connector 1 to which the LED board cable is connected and dis[...]

5–64 Maintenance and Servi ce Guide Re mo val and R eplacement Pr ocedure s ✎ Steps 5 and 6 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remov e the two PM2.0×3.0 screws 3 that secure the LED board t[...]

Maintenance and Serv ice Gui de 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions HP P avilion dv1000 Height (v aries from front to back) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in HP Compaq nx4800 and Co mpaq Presario V2000 Height (v[...]

6–2 Maintenance and Serv ice Gui de Spe cificat ion s T emperature Operating* Nonoperating 0°C to 35°C -20°C to 60°C 32°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonop[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–3 Ta b l e 6 - 2 14.0-inch, WXGA, SV A Displa y Dimensions Height Width Diagonal 27.94 cm 20.83 cm 35.56 cm 11.0 in 8.2 in 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.279 × 0.279 mm 1280 × 768 RG[...]

6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 Har d Drives 80-GB 60-GB 60-GB 40-GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec A T[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Batter y P ack Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 AHr 48 WHr T emperature Operating Nonoperating 5°C to 45°C 0°C to [...]

6–6 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 5 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and mult ise ssio[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–7 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full strok e < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword [...]

6–8 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 6 4X D VD+R W/R and CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and mult[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4[...]

6–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 7 4X D VD±R W/R and CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and mu[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–11 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R[...]

6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 8X D VD±R W/R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (si[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–13 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-R OM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R[...]

6–14 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-9 8X Max D VD-ROM Drive Applicable disk D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-R OM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm ([...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–15 T rack pitch 0.74 µm Access time CD media D VD media Random Full strok e < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache b uffer 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-R OM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/s[...]

6–16 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-10 System DMA Hard ware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memor y access controller DMA5* A v ailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–17 T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A u dio Intel 82801DB/DBM SM Bus Controller?[...]

6–18 Maintenance and Serv ice Gui de Spe cificat ion s Hard ware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardb us controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Prima[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–19 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f o[...]

6–20 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 C oprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 P r imar y fix ed disk[...]

Spe cificat ion s Maintenance and Serv ice Gui de 6–21 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Un used 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette drive controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused [...]

6–2 2 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-13 System Memory Map Size Memory Ad dress System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 M[...]

Maintenance and Serv ice Gui de A–1 A Co nnec tor P in As signm en ts Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

A–2 Maintenance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e A - 2 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unused 8 Unused[...]

Connec tor P in Assignments Maintenance and Serv ice Gui de A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground[...]

A–4 Maintenance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

Connec tor P in Assignments Maintenance and Serv ice Gui de A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

A–6 Maintenance and Serv ice Gui de Connec tor P in Assignmen ts Ta b l e A - 6 A udio-In (Micr ophone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel[...]

Maintenance and Serv ice Gui de B–1 B P o w er C ord Set Requirem ents 3-Con duc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment i[...]

B–2 Maintenance and Se r v ice Gui de P o w er Cor d Set Requir ements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsi[...]

P ow er Cor d Set R equirements Maintenance and Serv ice Gui de B–3 Coun tr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Ag ency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a n ME T I[...]

B–4 Maintenance and Se r v ice Gui de P o w er Cor d Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiw an BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² c[...]

Maintenance and Serv ice Gui de C–1 C Sc r e w Li sting This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are a v ailable in the Miscellaneous Scre w Kits, spare part numbers 367776-001 (for use on HP Pa vilion dv1000 models) and 373534-001 (for use on HP Comp[...]

C–2 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .0×5 . 0 Sc r e w Locatio ns Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 1 T w o screws that secure the hard driv e cov er to the computer (screws are captured on the cov er by C clips; documented in Secti[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–3 Phillips P M2 .0×5 . 0 Sc r e w Locatio ns Ta b l e C - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section [...]

C–4 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .0×5 . 0 Sc r e w Locatio ns Ta b l e C - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base encl osure on the HP P a vilion dv1000 (documented in Section 5.12 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–5 Phillips P M2 .5×4. 0 Scr ew L ocati ons Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silv er 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.4 ) mm[...]

C–6 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .0×7 . 0 Sc r e w L ocation Ta b l e C - 3 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.8 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–7 Phillips P M2 .0×6 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base encl osure on the HP P a vilion dv1000 (documented in Section 5.12 ) mm[...]

C–8 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 .0×6 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 14 screws that secure the base enclosure on the HP P a vilion dv1000 (documented in Section 5.12 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–9 Phillips P M2 .0×6 . 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base en closure on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.12[...]

C–10 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the s witch cov er on the HP P avilion dv1000 (documented in Section 5.9 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–11 Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the s witch cov er on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.9 [...]

C–12 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the k eyboard on th e HP P avilion dv10 00 (documented in Section 5.10 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–13 Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base encl osure on the HP P a vilion dv1000 (documented in Section 5.12 ) mm[...]

C–14 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.12 ) [...]

S crew Li st i n g Maintenance and Serv ice Gui de C–15 Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the USB/S-Video controller board to the computer (documented in Section 5.13 ) mm[...]

C–16 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the heat sink to the computer (documented in Section 5.17 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–17 Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.18 ) mm[...]

C–18 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the HP P a vilion dv1000 (documented in Section 5.20) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–19 Phillips P M2 .0×4. 0 Sc r e w L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system bo ard on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.20 [...]

C–20 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×3 . 0 Scr ew L ocations Ta b l e C - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the k eyboard on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.10 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–21 Phillips P M2 .0×3 . 0 Scr ew L ocations Ta b l e C - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the men u control b u tton board on the HP P a vilion dv1000 (documented in Section 5.16 ) mm[...]

C–2 2 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 .0×3 . 0 Scr ew L ocations Ta b l e C - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.21 ) mm[...]

S crew Li st i n g Maintenance and Serv ice Gui de C–2 3 Phillips P M2 .0×5 . 0 R ound Head Sc r e w L ocations Ta b l e C - 6 Phillips PM2.0×7.0 Round Head Screw Color Qty . Length Thread Head Width Silv er 4 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly on the HP P avilion dv1000 (documented in Section 5.11 ) mm[...]

C–2 4 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M1. 5×2 . 0 Scr ew L ocations Ta b l e C - 7 Phillips PM1.5×2.0 Screw Color Qty . Length Thread Head Width Black 3 2.0 mm 1.5 mm 6.0 mm Where used: 3 screws that secure the LED board on the HP P avilion dv1000 (documented in Section 5.21 ) mm[...]

Maintenance and Serv ice Gui de Inde x–1 In de x 1394 port 1–11 , 1–13 6-in-1 Digital Media Reader light 1–11 , 1–13 6-in-1 Digital Media Reader slot 1–11 , 1–13 6-in-1 Memory Reader light 1–13 6-in-1 Memory Reader slot 1–13 A AC adapter, spare part number 3–25 , 3–32 arrow keys 1–19 , 1–21 audio troubleshooting 2–23 aud[...]

Inde x–2 Maintenance and Serv ice Guide Inde x Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 computer specifications 6–1 connector pin assignments external monitor A–4 headphone A–6 microphone A–6 monitor A–4 RJ-11 (modem) A–5 RJ-45 (network) A–2 S-Video-out A–3 Universal Se[...]

Inde x Maintenance and Serv ice Gui de Inde x–3 DVD-ROM drive OS loading problems 2–20 precautions 4–2 removal 5–16 spare part numbers 3–15 , 3–17 , 3–23 , 3–31 , 3–33 , 5–16 specifications 6–14 E electrostatic discharge 4–3 , 4–7 EMI Gasket Kit, spare part number 3–36 exhaust vents 1–15 , 1–17 , 1–33 , 1–35 expa[...]

Inde x–4 Maintenance and Serv ice Guide Inde x headset, spare part number 3–25 , 3–31 heat sink removal 5–48 spare part number 3–11 , 3–31 , 5–48 I I/O address specifications 6–19 IDE drive light 1–7 , 1–9 interrupt specifications 6–17 K keyboard removal 5–24 spare part numbers 3–7 , 3–9 , 3–28 , 3–29 , 3–30 , 5–[...]

Inde x Maintenance and Serv ice Gui de Inde x–5 modem jack location 1–15 , 1–17 pin assignments A–5 modem, troubleshooting 2–28 monitor port location 1–15 , 1–17 pin assignments A–4 mouse, spare part number 3–25 , 3–27 Music button 1–23 mute button 1–25 , 1–29 mute light 1–25 , 1–29 N network jack location 1–15 , 1?[...]

Inde x–6 Maintenance and Serv ice Guide Inde x Q QuickPlay, no OS loading 2–21 , 2–22 R rear components 1–14 , 1–16 remote control, spare part number 3–25 , 3–32 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1 procedures 5–1 right-side components 1–10 , 1–12 RJ-11 (modem) jack location 1–15 , 1–1[...]

Inde x Maintenance and Serv ice Gui de Inde x–7 T tools required 4–1 top components 1–22 , 1–24 , 1–26 , 1–28 , 1–30 top cover, spare part numbers 3–9 , 3–27 , 3–33 TouchPad buttons 1–27 , 1–31 horizontal scrolling region 1–31 light 1–27 , 1–31 location 1–27 , 1–31 on/off button 1–27 , 1–31 vertical scroll regi[...]