HP F4100 manual

HP Deskjet F4100 All-in-One series[...]

[...]

Contents 1 HP Deskjet F4100 All-in-One series Help ................................... ......................................... ...5 2 HP All-in-On e overview The HP All-in-One at a glance............ ......................... .......................... ......................... .......... ..7 Control panel buttons.................................[...]

Perform special print jobs.... ............................................... .............................................. .... ....36 Print a borderless image..... ................. ................ ................. ................ ................ ..............36 Print a photo on photo paper .................................................[...]

Work with print cartridges..... ................................................... ............................................. ....61 Handle the print cartridges................................ ........................................ .........................62 Check the estimated ink levels............................... ......................[...]

HP support by phone.................... ..................... ........................ ....................... .................... ..130 Phone support period.......................................................................................................130 Placing a call.......................................................................[...]

1 HP Deskjet F4100 All-in- One series Help For information a bout the HP All -in-One, see: • HP All-in -One overvie w • Find more in formation • How do I? • Connection inf ormation • Load origi nals and load paper • Print from your computer • Use the copy fe atures • Use the scan fe atures • Maintain the HP All-in-One • Shop for[...]

Chapter 1 6 HP Deskjet F4100 All-in-One series Help HP Deskjet F4100 All-in-One series Help[...]

2 HP All-in-One overview The HP Deskjet F4100 All-i n-One series is a versatile devi ce that gives you easy-to-use copying, scanning, an d printing. Copy The HP All-in-O ne allows yo u to produce high -quality color a nd black-an d-white co pies on a variety of paper type s. You can enlarge o r reduce the size of an orig inal to fit a specific pape[...]

Label Description 1 Control panel 2 Input tray 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection * * Use only with the power adapter supplied by HP. Control panel buttons Label Icon Name and Description 1 On : Turns the HP All-in-One on or off. The On button is lit when [...]

Label Icon Name and Descriptio n When the HP All-in-One is off, a minimal amount of power is still used by the device. To completely disconnect the power supply to the HP All-in-One, turn the device off, and then unplug the pow er cord. CAUTION: Before you unplug the powe r cord, you must press the On button and allow the HP All-in-One to tur n its[...]

Label Icon Name and Description 9 Scan : Starts scanning the original currently on the glass. The Scan command is ignored if the HP All-in-One is busy with any other job. The Scan command functions only when the computer is o n. Status light overview Several indicator li ghts inform you of the status of th e HP All-in-One. Label Description 1 On bu[...]

Light status What it means • The print cartridge is not intended for use in this HP All- in-One. • The print cartridge might be defective. The On , Resume , and C heck Print Cartridge lights are blinking. Scanner failure. Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support. All lights are blinking. The[...]

Chapter 2 12 HP All-in-One overview HP All-in-One overview[...]

3 Find more information You can access a variety of re sources, both prin ted and onscre en, that p rovide information about sett ing up and using the HP All-in -One. Setup Guide The Setup Guid e provides instructions for setting up the H P All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have p[...]

Chapter 3 14 Find more information Find more informat ion[...]

4 How do I? This section contains links to commonly performed tasks, su ch as printing photos and optimizing your print job s. • How do I change the print settings? • How do I print borderless photo s on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan us ing the control pa nel? • How do I get the best pri nt qual[...]

Chapter 4 16 How do I? How do I?[...]

5 Connection information The HP All-in-On e comes equipped wi th a USB port so you can conne ct directly to a computer using a USB cable. You can al so share the devic e over an existin g home network. This section co ntains the followin g topics: • Supported conne ction types • Use printer sharing Supported connection types The followin g tabl[...]

Chapter 5 18 Connection information Connection info rmation[...]

6 Load originals and load paper You can load many diffe rent types and sizes of paper in the HP All-in-One, in cluding letter or A4 paper, p hoto paper, transparencies, an d envelopes. This section co ntains the followin g topics: • Load or iginals • Choose papers f or printing and copying • Load pap er • Avoid paper jams Load originals You[...]

This secti on contai ns the follow ing topics : • Recommended papers for prin ting and co pying • Recommended papers for printin g only • Papers to avoid Recommended pape rs for printing and copying If you want t he best print quali ty, HP recommends usi ng HP papers that are specifically designed for t he type of proje ct you are printing . [...]

HP All-in-One Pap er or HP Printing Paper Ensure that the Plain paper type is selected w hen using HP All-i n-One Paper and HP Printing Paper . • HP All-in-One Paper is specifical ly designed for HP All-in-One devices. It has an extra bright blue-wh ite shade that p roduces shar per te xt and richer colors tha n ordinary multifunct ion papers. ?[...]

NOTE: At this ti me, some p ortions o f the HP We b site ar e availa ble in En glish on ly. Papers to avoid Using paper that is t oo thin or too th ick, paper that has a slick text ure, or paper that stretches easily ca n cause paper jam s. Using pape r that has a heavy texture or does not accept ink can ca use printed images t o smear, bleed, or n[...]

• Load inde x cards • Load envel opes • Load other types of paper Load full-size pa per You can load many types o f letter or A4 paper int o the input tray of t he HP All-in-One. To load full -size paper 1. Flip the tray extende r up toward you . NOTE: When you use legal-size paper, leave the t ray extender closed. 2. Slide the paper-width gu[...]

4. Insert the stack of pa per into the input tray with the short ed ge forward. Ensure that the side you want to print on face s down. Slid e the stack of paper toward the device until it stops. CAUTION: Make sure that the H P All-in-One is idle and sil ent when you loa d paper into t he input tray. If the HP All-in-One is servicing the print cartr[...]

TIP: To help prevent ri ps, wrinkles, and curled or bent edges, store all paper fl at in a resealable bag. If th e paper is not stored properl y, extreme chan ges in temperat ure and humidity mig ht result in curled paper that doe s not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) p hoto paper wi th tab i n the inp ut tray 1. Re[...]

To load index car ds in the input tray 1. Remove all pa per from t he input tray. 2. Insert th e stack of card s, with the s ide you want to pr int on faci ng down, in to the far- right side of the inp ut tray. Slide th e stack of cards forward unt il it stops. 3. Slide the paper-w idth guide inward aga inst the stack o f cards until it st ops. Do [...]

To load envel opes 1. Remove all paper f rom the input tra y. 2. Insert one or more envelopes into the far-right side of the input tray with the envelope flaps up and on the le ft. Slide the st ack of envelopes forwar d until it stops. TIP: For more help on loading envelo pes, refer to the diagram engra ved in the base of the in put tray. 3. Slide [...]

HP Inkje t labels (for prin ting on ly) 1. Always use lette r or A4 label sheets designed for use with HP inkjet devices (suc h as HP inkjet l abels), and make su re that the labe ls are no more than two ye ars old. Label s on older sheet s might peel off w hen the paper is pul led through the HP All-in-One, causing subsequent pa per jams. 2. Fan t[...]

7 Print from your computer The HP All-i n-One can be used wit h any softwa re applicatio n that allow s printing. You can print a range of p rojects, such a s borderless imag es, newsletters, greeting cards, iron-on transfers, and post ers. This section co ntains the followin g topics: • Print from a soft ware app lication • Make the HP All-in-[...]

6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printin g. Make the HP All-in-One the default printer You can set the HP All-in-O ne as the default printer to use fr om all softwa re applications. This means t hat the HP All-in-On e is automatically select ed in the printer l ist when you select Print from the File men[...]

5. Click the Features tab. 6. In the Resi zing Options area , click the appropriat e paper size from the Size list. The followin g table lists the sug gested paper size setti ngs for the diffe rent types of paper you can load in th e input tray. Make sure to look at the l ong list of choices in the Size list to see i f a defined paper size alread y[...]

View the prin t resolution The printer sof tware displays the print resolution in dots per inch (dpi). The dpi varies according to th e paper type and p rint quality th at you select in the printer softw are. To view the print reso lution 1. Make sure you ha ve paper loa ded in the in put tray. 2. On the File menu in your softwa re application, cl [...]

To change the p age orientation 1. Make sure you have pa per loaded in the input tray. 2. On the F ile menu in your softw are application , click Print . 3. Make sure the HP All -in-One is the sel ected printe r. 4. Click the button t hat opens t he Properties dial og box. Depending on your software applicati on, this butto n might be cal led Prope[...]

Preview your prin t job You can preview you r print job before sending it to the HP All-in -One. This h elps to prevent wasting paper a nd ink on projects that do not print a s expected. To preview y our print j ob 1. Make sure you ha ve paper loa ded in the in put tray. 2. On the File menu in your softwa re application, cl ick Print . 3. Make sure[...]

Use the Printing Shortcuts ta b for the following print tasks: • General Ev eryday Printin g : Print documents quickly. • Photo Printi ng–Borderl ess : Print to th e top, bottom , and side edge s of 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Papers with a tear-off tab . For more informatio n, see Print a bord erless image . • Photo Print[...]

5. In the Printing Shortcuts list, click the printing shortc ut that you want to delete. 6. Click Delete . The print ing shortcut is remo ved from the li st. NOTE: Only the shortcu ts that you have creat ed can be delet ed. The origi nal HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting stan dard print jobs, th e [...]

6. In the Resi zing Options area , click the appropriat e paper size from the Size list. If a borderle ss image can be prin ted on the specified size, the Borderless check box is enabled. 7. In the Basi c options area, click a paper type in the Pape r Type drop-down li st. NOTE: You cannot prin t a borderless image if the paper type is set to Autom[...]

9. In the HP real life tech nologies area, click the Photo fix drop-d own list and select from the following options: • Off: applies no HP real l ife technologi es to the image. • Basic: automatically focuses the image; mode rately adjust s image sharpne ss. • Full: automatically li ghtens dark ima ges; automatically ad justs sharpness, contr[...]

NOTE: If a phot o print cartridge is also instal led, the prin t quality is e nhanced. A photo print cartridge can be p urchased separat ely if it is not i ncluded with t he HP Al l- in-One. To print in Ma ximum dpi mode 1. Make sure you have pa per loaded in the input tray. 2. On the F ile menu in your softw are application , click Print . 3. Make[...]

7. For binding , do one of the f ollowing: • For bindi ng on the top like a not ebook or calendar, select th e Flip Pages Up check box. This causes the od d and even pag es of your document to print o pposite of each other top-to-bott om. This ensures that the to p of the page is always at the top of the sheet w hen you flip the pa ges up in your[...]

To print a multiple-pag e document as a booklet 1. Load paper into t he input tray. The paper sh ould be thick enoug h that the ima ges do not show t hrough to the oth er side. 2. On the F ile menu in your softw are application , click Print . 3. Make sure the HP All -in-One is the sel ected printe r. 4. Click the button t hat opens t he Properties[...]

10. Follow the inst ructions tha t appear on your screen for rel oading the paper to print on the second si de, and then click Contin ue . 11. When the entire document ha s finished printing, fol d the stack of paper in ha lf, so that the first pag e is on top, then stap le the documen t along the crease. TIP: For best results, use a saddle stapler[...]

4. Click the button t hat opens t he Properties dial og box. Depending on your software applicati on, this butto n might be cal led Properti es , Options , Printer Setup , Printer , or Pref erences . 5. Click the Features tab. 6. In the Pages per sheet list, click 2 , 4 , 6 , 8 , 9 , or 16 . 7. In the Page O rder list, click an app ropriate page o [...]

7. Click Page Or der in the Layout Opti ons list, and then click Front to Back . NOTE: If you set your do cument to pri nt on both si des of the p age, the Front to back opti on is not available. Your document w ill autom atically print in the correct order. 8. Click OK , and then click Print or OK in the Pr int dial og box. When you are printing m[...]

6. In the Basi c Options area, click the appropriate t ransparency t ype in the Paper Type list. TIP: If you want to make notat ions on the back of the t ransparencies and erase them later withou t scratching the origi nal, click the Ad vanced tab, and select the Mirror Image check box. 7. In the Resi zing Options area , click an appropriate size i[...]

Print a poster You can create a post er by printin g a document on mult iple pages. T he HP All-in-O ne prints do tted lines on some pag es to indicate where to trim the pages before tapi ng them together. To print a poster 1. Make sure you ha ve paper loa ded in the in put tray. 2. On the File menu in your softwa re application, cl ick Print . 3. [...]

7. In the Poster Printing drop-down list, click either 2x 2 (4 sheets) ; 3x3 (9 sheets) ; 4x4 (16 sheets) ; or 5x5 (25 sheets) . This selection tells th e HP All-in-One to enlarge your docum ent so that i t fits on 4, 9 , 16, or 25 pages. If your original docu ment is multipl e pages , each of th ose pages will be printed on 4 , 9, 16, or 25 pages.[...]

To stop a print job from the compu ter ▲ You can cancel most print jo bs from the print queu e. For more info rmation about ho w to do this, see the Windows H elp. Related topics Control panel buttons Resume a print job If an error occurs w hile printing, you m ay need to resume t he job from the HP All-in-One or the computer after you addr ess t[...]

8 Use the copy features The HP All-in-O ne allows yo u to produce high -quality color a nd black-an d-white co pies on a variety of paper type s. You can enlarge o r reduce the size of an orig inal to fit a specific paper size , adjust the copy qua lity, and m ake high-quality copies of photo s, including borderless copi es. This section co ntains [...]

3. Press the Paper Type button to set the pa per type. Copies made o n photo paper are au tomatically made using Best qualit y. When Photo Paper Type is se lected, the HP All-in-One en larges or shrinks the original to fit with in the copy margin of the detected pa per size. Copies ma de on plai n paper a re automaticall y made usin g Normal qualit[...]

NOTE: Fast or Normal are not a vailable when the p aper type is set to Photo . To make a Fast co py 1. Make sure you have pa per loaded in the input tray. 2. Place your original with the side you want to co py or scan face down on t he left front corner of the glass. TIP: For qualit y copies, ensure that the scan ner glass is clea n and that t here[...]

4. Press the Start Copy Black or Start Copy Color button to i ncrease the number of copies up to a maximum of 9 (varies by model). NOTE: The HP All-in-One waits very briefly for another butt on press. Pause f or a while before pressing the Start Copy Black or Start Copy Co lor button ag ain to sta rt the c opy j ob. TIP: Use the software t hat you [...]

Make a 10 x 15 cm (4 x 6 inch ) borderless copy of a photo To make a borderless cop y of a photo, use the 10 x 15 cm (4 x 6 inch) HP Premium Pl us Photo Paper with a tear-of f tab. When you remove the tear-off tab, t he output is a borderless copy of the im age that exten ds to the edges of the paper. To make a bord erless copy of a photo fr om the[...]

Chapter 8 54 Use the copy features Use the copy featu res[...]

9 Use the scan features Scanning is the proces s of converting text an d pictures into an el ectronic format for your computer. You can sca n almost anything (photos, magazine article s and text documents) on the HP All- in-One. You can use the scann ing features of t he HP All-in-O ne to do the f ollowing: • Scan text from an article i nto your [...]

you want it, you can open it in anothe r application, sen d it through e-mai l, save it to a file, or print it. To scan to a compute r 1. Place your origina l with the side you wa nt to copy or scan face down on the left front corner of th e glass. TIP: For quality copi es, ensure that the scan ner glass is cle an and tha t there are no foreign mat[...]

Edit a scanned document You can edit a scann ed document using your Optical Character Recog nition (OCR ) software. Scannin g text using OCR software e nables you to bring the content of magazine articles, books, and ot her printed matte r into your favorite wo rd processor and many ot her applicatio ns as editable text. Lea rning to use OCR soft w[...]

Chapter 9 58 Use the scan features Scan[...]

10 Maintain the HP All-in-One The HP All- in-One requ ires little mai ntenan ce. Sometimes you mi ght want to clea n the glass and lid backing to remove surface dust and ensure tha t your copies and sca ns remain clear. You w ill also need to rep lace, align, o r clean your prin t cartridges f rom time to time. Thi s section provides in structions [...]

Clean the lid backin g Minor debris can accumula te on the white docume nt backing located un derneath the l id of the HP All-in -One. To clean the lid b acking 1. Turn off the HP All-in-One, un plug the power cord, an d raise the lid. 2. Clean the w hite document backing with a so ft cloth or sponge sli ghtly moiste ned with a mild so ap and warm [...]

3. Make sure the test p atterns show a comple te grid and the thick co lor lines are complete. • If more than a few lines in a patt ern are broken, th is might indica te a problem with the nozzles. You m ight need to clean the print cart ridges. • If the bl ack line is missing, fad ed, streaked, or shows l ines, this might i ndicate a problem w[...]

Handle the print cartridges Before you replace or cle an a print cartri dge, you should know th e part names a nd how to handle the print cart ridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black pl astic sides, with the l abel on t[...]

NOTE: Ink from the ca rtridges is used in the print ing process in a number of different ways, includin g in the ini tialization p rocess, which pre pares the device and cart ridges for printing, a nd in printhead servicing, wh ich keeps prin t nozzles clear and ink flowin g smoothly. In additio n, some residual ink is left in the cartridge after i[...]

To replace the pr int cartridges 1. Make sure th e HP All-i n-One is on. CAUTION: If the HP All -in-One is off when you o pen the print cart ridge door to access the print cart ridges, the HP All -in-One will no t release the cart ridges for changing. You mig ht damage the HP All-in-One if the print cartridges are not docked sa fely when you try to[...]

5. If you are rem oving the black pri nt cartridge in order to install the photo pr int cartridge, store the black print ca rtridge in the print ca rtridge protect or or an airtight plastic container. If you are removing the print cartridge be cause it is low or out of ink, recycl e the print cartridge. The HP Inkjet Supplies Recycling Program is a[...]

7. Slide the new p rint cartridge forward into t he empty slot . Then gently p ush on the upper part of t he print cartridge fo rward until it clicks into the socket. If you are install ing the tri-color prin t cartridge, slide it into the lef t slot. If you are install ing a black or photo pri nt cartridge, slide i t into the right slot. 8. Close [...]

Use ink- backup m ode Use the ink-backup mode to operate the HP All-in -One with only one prin t cartridge. The ink-backup mode is ini tiated when a print cartridge is removed f rom the print cartridge cradle. NOTE: When the HP All- in-One operates in ink-ba ckup mode, a message is displayed on screen. If the me ssage is displaye d and two pr int c[...]

Store the print cartridges Follow t hese guidelines t o maintain and store HP p rint cartridges an d to ensure consistent print qua lity. • Print cartridge storage an d handling • Print cartridge protect or Print cartridg e storage and h andling Follow these g uidelines to help m aintain HP print cartridges a nd ensure consist ent print quality[...]

are removing it so you can print high-q uality photos wi th the photo a nd tri-color print cartridges . To insert a pri nt cartridge in to the print cartridge protector ▲ Place the print cartridge into the print cartridg e protector at a slight angle and snap it securely into place. To remove the print ca rtridge from the pr int cartridge pro tec[...]

To align newl y installed print c artridges 1. Make sure you ha ve letter or A4 unused pl ain white p aper loaded in the input tray. The HP All- in-One print s a print ca rtridge al ignment sh eet. NOTE: If you have colored paper lo aded in the input tra y when you align the pr int cartridges, the alignmen t will fail . Load unused plai n white pap[...]

Clean the print cartridges Use this feature when the self-t est report show s streaking, w hite lines thro ugh any of the lines of color or when a color is m uddy after installing a print cartridge for the first time. Do not clean print cartrid ges unnecessarily, as this wa stes ink and shortens the li fe of the ink nozzles. To clean the print cart[...]

To clean the p rint cartridge co ntacts 1. Turn on the HP All-i n-One and open the pri nt cartridge door. The print carria ge moves to the cent er of the HP All-in-One. 2. Wait until the print carriage is i dle and silent, an d then unplug the p ower cord from the back of the HP All-in-One. 3. Lightly press dow n on the print cartridge t o release [...]

When debris gets on the print cartridges, i t can cause ink streaks and smudges on printed pages. Ink stre aking can be corrected b y cleaning around the ink nozzles as de scribed here. NOTE: Clean the area around the ink no zzles only if you conti nue to see streaks and smudges on your prin ted pages after you have already clea ned the print cartr[...]

6. Clean the fa ce and edges aroun d the ink nozzle area wit h the swab, as sh own below. 1 Nozzle plate (do not clean ) 2 Face and edges around the ink nozzle area CAUTION: Do not clean the nozzle p late. 7. Slide the print cartridge back int o the slot. Push the print cart ridge forward unt il it clicks into place. 8. Repeat if nece ssary for the[...]

11 Shop for printing supplies You can order HP products, such as recommen ded types of paper and print cartridges, online from th e HP Web site. This section co ntains the followin g topics: • Order paper or ot her media • Order print cartridges • Order other supp lies Order paper or other media To order HP papers a nd other supplies, such as[...]

3. Click Print Ca rtridge Ordering Information . The print cartridge reorder numbers ap pear. 4. Click Order Onli ne . HP sends detai led printer i nformation, i ncluding model number, serial n umber, and ink supply levels, to an authorized onl ine reseller. The supplies you ne ed are preselected; you can change quan tities, add or re move items, a[...]

12 Troubleshooting This section co ntains the followin g topics: • Troubleshoot ing tips • Hardware setup troubleshooti ng • Software in stallation t roubleshootin g • Print cartridge tro ubleshooting • Print quality troubl eshooting • Print trouble shooting • Copy tr oubleshoo ting • Scan troubleshoot ing • Errors Troubleshooting[...]

• Check the co nnection from the HP All-in-O ne to your computer. Veri fy that the U SB cable is securely plug ged into the USB port on the back of the HP All-in-One . Make sure the other e nd of the USB cable is pl ugged into a USB po rt on your comput er. After the cable is connected prope rly, turn the HP All- in-One off and then o n again. ?[...]

• Do not use paper tha t is heavily textured. It ca n cause graphics or text to print improperly. • Do not combine different pap er types and paper sizes in the input tray; the entire stack of paper in the input t ray must be the same size and type. • Store printed phot os under glass or in a st orag e book to preven t bleeding ove r time fro[...]

connected the HP Al l-in-One to your compu ter before the so ftware inst allation screen prompts you to do so, you m ust follow these st eps: Troubleshooti ng common setup issues 1. Disconnect th e USB cable from th e computer. 2. Uninstall the sof tware (if you have alre ady installed i t). 3. Restart your computer. 4. Turn off the HP All -in-One,[...]

• If you are using a power stri p, make sure the powe r strip is on. Or, t ry plugging the HP All-i n-One directly into a grounded power outlet. • Test the power outlet to make sure it is working. Plug i n an appliance tha t you know works, and see if the appliance has p ower. If not, the n there might be a problem with t he power outlet. • I[...]

For more informa tion on in stalling the so ftware and co nnecting the USB cabl e, see the Setup Guid e that came with t he HP All-in-O ne. The HP All-in-O ne does not prin t Cause: The HP All-in-One and com puter are not comm unicating wit h each other. Solution: • Look at th e On light located on the front of the HP All-in-One. If it is not lit[...]

• If you are connect ing the HP All-in-One throug h a USB hub, make sure the hub is turned on. If the hub is on, try connect ing directly to your compute r. • Check other printers or scanners. You might need to disco nnect older products from your comp uter. • Try connecting the USB cab le to another USB port on your computer. After you check[...]

Solution: Click Details to see what t he specific proble m is, and then correct the problem before a ttempting to insta ll the soft ware. A red X appears o n the USB conne ct prompt Cause: Normally, a green check ap pears indicating that the plug an d play is successful . A red X indicates that t he plug and play failed. Solution: To retry the plug[...]

Solution: Try to continue wi th the installat ion. If that does not work, sto p and then restart the in stallation, and follow th e directions on the screen. If an erro r occurs, you might need t o uninstall and then re install the software. Do not si mply delete t he HP Al l- in-One applicat ion files from your computer. Make su re to remove t hem[...]

Solution: Inst all the HP Photosmart Soft ware that came with the HP All-in-O ne. If it is installe d, restart your computer . To inst all the HP Pho tosmart So ftware 1. Insert th e HP All-in -One CD-RO M into your co mputer’s CD-ROM driv e and then start the Setup program. 2. When prompte d, click Install More Soft ware to install the HP Phot o[...]

computer. M ake sure to remove them prop erly using t he uninstall u tility provid ed when you insta lled the softwa re that came with the HP All-in-One. To uninstall fr om a Windows computer, method 1 1. Disconnec t the HP All-in-One from you r computer. Do not connect the HP All-in -One to your computer un til after yo u have reinstalled th e sof[...]

1. Insert the HP All-in-One CD-R OM into your comp uter’s CD-ROM drive and t hen start the Setup pr ogram. 2. Disconnect the H P All-in-One from your compu ter. 3. Select Uninstal l and follo w the onscreen dire ctions. 4. Restart your computer. NOTE: It is important that you di sconnect the HP Al l-in-One before restarting your computer. Do not [...]

4. If the problem persists, print a self-test re port to determine i f there is a problem w ith the print cartridge s. This report provide s useful informat ion about your print cartrid ges, including status informatio n. 5. If the self-tes t report shows a problem, cl ean the print cartri dges. 6. Clean only the coppe r-colored contacts. Allow the[...]

To print a se lf-test re port 1. Load letter or A4 un used plain whit e paper into th e input tray. 2. Press and hold the Cancel button and then press the Start Copy Color button. The HP All-in-O ne prints a sel f-test report, wh ich might indicat e the source of the printing problem. A sa mple of the in k test area o f the repor t is shown b elow.[...]

3. Lightly pr ess down on the print cartridge t o release it, and then pull it toward you out of the sl ot. NOTE: Do not remove both print cart ridges at the sam e time. Remove an d clean each print cart ridge one at a time. D o not leave a print ca rtridge outside the HP All- in-One for m ore than 30 minu tes. 4. Inspect the print cart ridge conta[...]

To replace the pr int cartridges 1. Make sure th e HP All-i n-One is on. CAUTION: If the HP All -in-One is off when you o pen the print cart ridge door to access the print cart ridges, the HP All -in-One will no t release the cart ridges for changing. You mig ht damage the HP All-in-One if the print cartridges are not docked sa fely when you try to[...]

5. If you are rem oving the black pri nt cartridge in order to install the photo pr int cartridge, store the black print ca rtridge in the print ca rtridge protect or or an airtight plastic container. If you are removing the print cartridge be cause it is low or out of ink, recycl e the print cartridge. The HP Inkjet Supplies Recycling Program is a[...]

7. Slide the new p rint cartridge forward into t he empty slot . Then gently p ush on the upper part of t he print cartridge fo rward until it clicks into the socket. If you are install ing the tri-color prin t cartridge, slide it into the lef t slot. If you are install ing a black or photo pri nt cartridge, slide i t into the right slot. 8. Close [...]

Informat ion on print ca rtridge s For best results, use HP print cartridges. Th e following ti ps help maintain H P print cartridges and en sure consist ent print quali ty. • Keep all print cartridges in t he original sealed packages un til they are needed. • Store print cartridg es at room temper ature (15.6° -26.6° C or 60°-7 8° F). • [...]

• Print and ev aluate a self-test. For more information, see Print a self-test report . If the self-test sho ws a defect, try the f ollowing: • Clean the print cartridges automa tically. For m ore information, see Clean the pri nt cartridges . • If you are m issing lines w hen you print, cl ean the elect rical contacts. For more informat ion,[...]

a mailing en velope. Make sure t he paper lays flat in the input tr ay and is not too wrinkled. Ink is not filling th e text or graphi cs completely Cause: The print cartridg es need to be cleane d or might be out of ink. Solution: Check the e stimated ink l evels remain ing in the p rint cartridg es. If the print cartridges are lo w or out of ink,[...]

Solution: Loa d high-quality pap er in the input tray and print the image wit h a high print quali ty sett ing, such as Best , Maximum dpi , or High Resolution . Always make sure the paper you are printing on is flat. For b est results when pri nting image s, use HP Premium Plu s Photo Paper . If the problem p ersists, use the softwa re you install[...]

Printouts or copies have ve rtical streak s Cause: The pa per type is not suitable f or the HP All-in-O ne. Solution: If the paper you are using is too fibro us, the ink applied by the HP All-in- One might not fully cover t he surface of the pape r. Use HP Premium Pap ers or any other pape r type that is ap propriat e for the HP All-in -One. For mo[...]

• A blank page came out while pri nting • Ink is spraying the inside of the H P All-in-One w hen I print a phot o Envelopes print incorrectly Cause: A stack of en velopes is loa ded incorrectly. Solution: Remove all paper from the input tray. Load a sta ck of envelopes in t he input tray, w ith the envel ope flaps facing up and on the lef t. NO[...]

Some documents ta ke a long time to print. If nothing has pri nted several min utes after you sent a print job to the HP All-in-One, check your computer t o see if there are any messages. Cause: The H P All-in-One has a pap er jam. Solution: Clear the paper jam . For more information, see: Clear paper jams Cause: The H P All-in-One is out o f paper[...]

If the conne ctions are secure, and n othing has printed several minutes afte r you sent a print job to the HP All -in-One, check t he status of t he HP All-in-One. In the HP Photosmart Software, click Status . For more information, see: Communicat ion problems over a U SB connection Cause: The HP All-in-One is turn ed off. Solution: Look at the On[...]

Solution: Try printing an other document from the same sof tware application. If this works, then try printi ng a previously saved version of the document that is not corrupt. Nothing happens when I try to print Cause: The HP All-in -One is tu rned off. Solution: Look at the On light locat ed on the front of the H P All-in-One. If it is not lit, th[...]

If the conne ctions are secure, and n othing has printed several minutes afte r you sent a print job to the HP All -in-One, check t he status of t he HP All-in-One. In the HP Photosmart Software, click Status . For more information, see: Communicat ion problems over a U SB connection Cause: The HP All-in-One has a paper jam. Solution: Clear t he pa[...]

Solution: Check the prin ter margins. Make sure the margi n settings for the do cument do not exceed t he printable ar ea of the HP All-in -One. To check your margin settings 1. Preview your print job before send ing it to the H P All-in-One. 2. Check the marg ins. The HP All-in-On e uses the margins you have set in your software appli cation, as l[...]

For more information, see: Load envelop es Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly i n your software a pplication. Solution: Make su re the margin se ttings for t he document do not exceed the printabl e area of th e HP All-in-On e. To check you r margin settings 1. Preview your prin t job befor[...]

Solution: Check the e stimated ink l evels remain ing in the p rint cartridg es. If the print cartridges are lo w or out of ink, you might need t o replace the print cartri dges. If there is ink rem aining in the prin t cartridges, but yo u are still noticin g a problem, print a self-tes t report to determine if there is a pro blem with t he print [...]

For more information, see: Replace the print cartri dges Ink is spraying th e inside of the HP All-in-O ne when I p rint a photo Cause: The borderless print se ttings requ ire photo paper to be loaded in the input tray. You are using the wr ong paper typ e. Solution: Make su re you load photo paper in the input tray before you prin t a borderle ss [...]

Solution: Check the On light. If it is blinki ng, the HP All-in-One is busy. Cause: The H P All-in-One does no t recognize the paper type. Solution: Do not use the HP All-i n-One to copy onto envelopes or o ther papers the HP All-in-On e does not support . Cause: The H P All-in-One has a pap er jam. Solution: Clear the paper jam . For more informat[...]

unplug the powe r cord, and use a soft clot h to wipe the gl ass and the back of th e document lid. For more information, see: • Clean th e lid backing • Clean the g lass The printout is b lank Cause: The original is plac ed incorrectly o n the glass. Solution: Place your ori ginal print side down on the left front corner of the glass. Cause: T[...]

If you want t o make a borderless copy of a very small ori ginal, sc an the or iginal i nto the computer, resize the image, and then print a bord erless copy of the enlarged image. Cause: You are tryi ng to make a borderless cop y without using ph oto paper. Solution: Use phot o paper to make borderless cop ies. Scan troubleshooting Use this sectio[...]

Solution: Open the software yo u instal led with the HP All-in-O ne and try scannin g again. NOTE: To check to see whether t he software is run ning, right-click on t he HP Digital Imagi ng Monitor icon in the system tray at the far right of the Windows taskbar. Pick a devi ce in the list, and then click Disp lay Statu s . Scan fail s becau se of i[...]

Solution: Turn off autocropping in the softwa re to reta in the pag e layout. Text format is incorrect Cause: The scan d ocument setti ngs are incorrect. Solution: Some applications cann ot handle framed text formatting. Framed te xt is one of the sca n document setting s in the software. It maintains complex layouts, such as multiple columns from [...]

NOTE: If you are using the H P Photosmart Software , the Optical Char acter Recognition (OCR) software mi ght not b e installed on your comp uter. To instal l the OCR software, you must re-ins ert the software disk and select OCR unde r the Custom installati on options. See the documentat ion that came wit h Readiris, or whichever OC R software you[...]

On ligh t Resume light Check Print Cartridge light Paper Type lights Description Solution connected to the HP All-in-One with a USB cabl e. On Blinking Off 1 On, 1 Off The HP All-in-One is out of paper. Load paper and press Start Copy Black or Start Copy Color . The HP All-in-One has a paper jam. Clear the paper jam, and press Start Copy Black or S[...]

On light Resume light Check Print Cartridge light Paper Type lights Description Solution The print cartridge might be defective. 1. Remove the black print cartridge. 2. Close the print cartridge door. 3. Check the On light. • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black[...]

On ligh t Resume light Check Print Cartridge light Paper Type lights Description Solution If the problem persists, contact HP Support. Device messa ges The followin g is a list of device -related erro r messages: • Firmware revision mismatch • Mechanism error • Memory is full • Scanner failure Firmware r evision m ismatch Cause: The revi si[...]

Memory is full Cause: The document you are copying has exceeded the memory of the H P All-in- One. Solution: Try making fewer co pies at a time. Scanner failure Cause: The HP All-in-One is bu sy or an unknown cause has int errupted your scan. Solution: Turn of f the HP All-in-One an d then turn it on ag ain. Restart your computer and t hen try to s[...]

Solution: Open the f ile in anot her applica tion, and save i t in a form at that the HP All- in-One softwa re recognizes. For more information, see: Supported fil e types for the HP All- in-One Invalid fil e name Cause: The fi le name you ent ered is inva lid. Solution: Make sure that you are no t using any invalid symbols in the file name. Suppor[...]

• The software th at came with the H P All-in-One was not insta lled correctly. • The software tha t came with the HP Al l-in-One is installed, but it is not running. Solution: Make sure your computer is turn ed on and is connected to the HP All- in- One. Also make sure you in stalled the so ftware that came with th e HP All-in-One. For more in[...]

Solution: Leave the sh eet in the outpu t tray until t he message disappea rs. If it is necessary to remove th e printed shee t before the messa ge disappears, caref ully hold the printed sheet on the un derside or the edges, an d place it on a flat surf ace to dry. Out of paper Cause: There i s not enough pa per in the input tray. Solution: If the[...]

Solution: Ch ange the print setting or lo ad the appropriat e paper in the input tray. For more information, see: • Set the paper t ype for prin ting • Choose papers for printing an d copying Wrong paper width Cause: The print setting for the p rint job does not match the pape r type or size loaded in t he HP All- in-One. Solution: Ch ange the [...]

For more information, see: Communicat ion problems ove r a USB conn ection Communication test failed Cause: The HP All-in -One is tu rned off. Solution: Look at the On light locat ed on the front of the H P All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-O ne and plugged i[...]

the HP All- in-One and plugg ed into a power outl et. Press the On bu tton to turn on t he HP All-in-On e. Cause: The HP All-in-One is not connected to the comput er. Solution: If t he HP All-in-One i s not properly connect ed to the compute r, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP All- in-One and[...]

NOTE: Do not remo ve the old prin t cartridge until a new o ne is availa ble. For more informati on on print cartrid ges, see Pri nt cartridge t roubleshooti ng . Need alignment o r alignment failed Cause: The in correct type of pape r is loaded in the input tray. Solution: If you have colore d paper loaded in th e input tray when you align the pri[...]

Cause: The contacts on the print cartridge a re not touch ing the con tacts in the print carriage. Solution: Remove and then rein sert the pri nt cartridges. Verify that they ar e fully inserted an d locked in place. Cause: The print cartridge or sensor is defective. Solution: To fi nd support and warrant y information, go to the HP Web site at www[...]

covering the ink nozzles, care fully remove the tape from the print cartridg es. Do not touch the ink nozzl es or the copper-co lored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: One or b oth of the print cartridges are not install ed or are inst alled inco[...]

removed from each prin t cartridge. When pl astic tape covers the p rint cartridge contacts, the d evice cannot detect th at the print cart ridge is install ed. Print cartridg e is faulty or not insta lled properly Cause: The printer cannot prin t if the print cartrid ges are faulty, or if t hey are not installed properl y. Solution: To resolve the[...]

13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • Call HP Korea customer supp ort • Prepare the HP All-in-One for shipm[...]

3. To find support and warranty information, g o to the HP Web site at www.hp.com/support . If prompted, choose your country/region, a nd then click Cont act HP for information on calling for technical support. Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. 4. If you are still expe riencing problems and[...]

Additional warranty options Extended service plans are ava ilable for the HP All-in-One at additional costs. Go to www.hp.com/ support , select your country/region and language, then explore the service s and warranty area for information about the extended service plans. Call HP Korea customer support Prepare the HP All-in-One for shipment If afte[...]

To pack the HP All-in-One 1. If available, pack the HP All-in-O ne for ship ment by using the or iginal packing materials o r the packaging materials that came with your exchange device. If you do not have the original packaging materials, please use other a dequate packaging materials. Shipping damage c aused by imp roper packaging and/or improp e[...]

14 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, se e the printed Basics Guide. This section contains the following topics: • Specifications • Environmental product stewardship progr am • Regulatory notices Specif[...]

• Copy speeds vary according to the complexity of the document a nd model • Maximum copy enlargement rangi ng from 200-400 % (depends on model) • Maximum copy reduction ranging from 25-50% ( depends on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if inst[...]

Recycli ng progr am HP offers an incr easing number of product return a nd recycling programs in many countries/regions, and partners with some of the largest e lectronic recyclin g centers throughout the wor ld. HP conserves resources by reselling some of its mo st popular pr oducts. For more information r egarding recycling of HP pr oducts, pleas[...]

Disposal of Waste Equipm ent by Users in Priv ate Househol ds in the Euro pean Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of you[...]

Regulatory notices The HP All-in-One meets product requiremen ts fr om regulatory agencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Australia • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Ge[...]

VCCI (Cl ass B) compli ance statement fo r users in Japan Notice to users in Ja pan about power cor d Geräusch emission Chapter 14 138 Technical informatio n Technical information[...]