HP LaserJet Enterprise 700 M775z+ manual

LASERJET ENTERPRISE 700 COLOR MFP User Guide M775dn M775f M775z M775z+[...]

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HP LaserJet Enterprise 700 color MFP M775 User Guide[...]

Copyright and License © 2012 Copyright Hewlett-Packard Developme nt Comp any, L.P. Reproduction, adaptation, o r translation without prior written permis sion is prohi bited , except as allo wed und er the copyright laws. The infor mat ion co nta ine d her ei n is su bjec t to change without no tice. The onl y warranties fo r HP products and servi[...]

Table of contents 1 Product i ntro duction ......... .......... .......... .............. .......... .......... ......... ......... .......... ......... ... .. 1 Product compa rison ....... ....... ....... ....... ....... ....... ........... ....... ....... ....... ....... ....... ....... ....... ...... ...... 2 Product views ................ .....[...]

Configu re a tray by using the contr ol panel ...... ........................... ............................... 32 Alternativ e letterhe ad mode ........ ............... ............... ........ ........... ............... ............... ............ .. 33 Tray 1 . ........................... ................................. ....................[...]

Load stap les ....................... ................................ ............................ ........................ 71 5 Pri nt .... ........... ............. ............... ............ ............. ............... ............ ............ ........... ......... 7 3 Supported print d rivers (Win dows) ... ......... ............ ........[...]

Selec t a custom paper size (Windows) ................................................................... . 108 Print wa t ermarks (Windows ) .............. ............... ................... .................... ............... 108 Additional p rint tasks (Mac OS X) . ............................ ........................... ............ .........[...]

Staple a copy job .............................. ..................................... ........................... ............... ... 139 Copy on both sides (duplex ) ............ ....... ........... ............... ............... ................... ............... .... 14 0 Copy o n both sides automa tically ...... ...... .......... ...........[...]

Fax arc hiving and forwar d ing ........ .................................................. ..................................... 19 3 Enabl e fax archivin g ............... ............. ............ ...... .......... ............. ............ ............. 193 Enabl e fax forwarding ... ..................... ....................... .............[...]

HP Utility feat ures ......... ............ ................ ................ .................... ................ ......... 221 Use HP Web Jetadmin softw are .................. ....................... ...................... ............................. . 223 Economy settings .................... ...................................... ...........[...]

Set the paper-type setting for the print job ................................................................ 2 5 9 Check the paper typ e setting (Windows) ..... ...................... ........................ 259 Check the paper type setting (M ac OS X) ....... ..................... ...................... 259 Chec k the toner-cartridg e status ...[...]

Chec k the sender's fax machine ........ ................ ............ ................. ................ ......... 283 The prod uct does not pr int or it prints slo w ly .................................. .... ...................................... 284 The pr oduct doe s not print ................ .............................................[...]

The product name does not appear in the p roduct list in the Print & Fax or the Print & Scan lis t .... .................. ............. .................. ................. ....................... ................. . 306 A print jo b was no t sent to the p roduct that you wa nted ........ ..................... ................ 306 When con[...]

1 Product introduction ● Product comparison ● Pro duc t v iew s ● Control panel ● Product reports ENWW 1[...]

Product compari son M775dn CC522A M775f CC523A M775z CC524A M775z+ CF304A Paper ha ndling Tray 1 (1 00-sheet capaci ty) Tray 2 (2 50-sheet capaci ty) Optional 500-sheet tray Optional 500-sheet tray with cabinet Optional 3x5 00-sheet tray Optional 3,500-sheet high- capacity tray Stand ard output bi n (500-sheet capacity) Stacker output b in (500- sh[...]

M775dn CC522A M775f CC523A M775z CC524A M775z+ CF304A Fax HP Las erJ et Anal og Fax Accesso r y 500 Copy and Sc an Copie s and sc ans 30 pages ppm on A4 -siz e paper an d 30 ppm on Lett er-s ize p aper Resolution is 600 x 300 pixels per i nch (ppi) 100-page document feeder with au tomatic duplex copyi ng and scanning Easy-ac cess USB copyin g and s[...]

M775dn CC522A M775f CC523A M775z CC524A M775z+ CF304A Wind ows V ista, 3 2-bit and 6 4-bi t NOTE : Wind ows Vist a Starter is not supporte d by th e so ftwar e inst aller or the print drive r. Windows 7, 32-b it and 64-bit Windows 8, 32-b it and 64-bit Windows 2003 Server SP1 or later, 32-bit and 64-bit NOTE : The sof twar e installer d oes not sup[...]

Product views Product front view 1 9 2 3 4 5 6 7 8 10 11 12 13 14 1 Docu ment- feeder cove r 2 Document-feeder input tray 3 Document-feeder o utput bin 4 Control panel with color touchscreen display (tilts up for easier viewing) 5 Home button (returns th e product to the Home scree n) Note: The button is on the side o f the control panel. 6 Right -[...]

Product back view 5 1 2 3 4 1 Rear door (access to the toner-collection unit) 2 Po wer co nne cti on 3 Handle s for lift ing the produ ct 4 Formatter (contains the interfac e ports) 5 Slot for a cable- type secu rity loc k 6 Chapter 1 Pr oduct introduction ENWW[...]

Product input options M775f M775z M775z+ 1 1 1 2 2 2 M775f M775z M775z+ 1 1x50 0-sh eet feed er Staple r Staple r 2 1x5 00-sh eet fe eder with cabi net 3x500 -she et fe eder 3,500 -sh eet h igh-c apaci ty i nput tray ENWW Product views 7[...]

Interface ports 1 2 3 4 1 Fax port 2 Hi-S peed US B 2.0 printi ng port 3 Lo cal are a networ k (LA N) Ethe rnet (RJ -45) ne twork po rt 4 Forei gn inter face h arness (fo r connect ing t hird -party de vices) 8 Chapter 1 Pr oduct introduction ENWW[...]

Serial number and model number location The serial number and model number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the pr oduction number of the product. Model nam e Model numb er M775dn CC522A M775f[...]

Control panel Control-pa nel layout Access Preset job options for commonly used jobs Make copies from an original document Send a document to one or more fax numbers Send a document as an attachment to an e-mail Save the scanned job to a USB storage device Send a document to a folder on the network Copies: 1 Quick Sets Fax Save to USB Copy E–mail[...]

Access Preset job options for commonly used jobs Make copies from an original document Send a document to one or more fax numbers Send a document as an attachment to an e-mail Save the scanned job to a USB storage device Send a document to a folder on the network Copies: 1 Quick Sets Fax Save to USB Copy E–mail Save to Network Folder Save to Devi[...]

12 Scr oll bar Touch the up or down arr ows on the scro ll bar to see the com plete list of avail a ble f eatures. 13 Feat ures Depend ing on the p roduct confi guratio n, th e fea tures th at ap pear in thi s area can inc lude any of the following it ems: ● Quick S ets ● Copy ● E-mail ● Fax (for pro ducts that h ave fa x ins talle d) ● S[...]

You can print or view a report of the complete Administration menu so you can mo re easily navigate to the individual se ttings you need. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Reports ● Configuratio n/Status Pages 3. Select the Administration Menu Map[...]

Product reports Product reports provide details about the produc t and its current configuration. Use the following procedure to print or view the reports: 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the Reports menu. 3. Select one of the report cate gories: ● Configuratio n/Status[...]

Table 1-1 Reports menu ( continued ) First level Second level Description Web Ser vices Statu s Page S hows the detected Web Services for the prod uct. Color Usage Job Log Shows the color-us age statistics for the prod uct. Fax Reports Fax Activity Lo g Contains a lis t of the fa xes that have been sent from or r eceived b y this product . Billing [...]

16 Chapter 1 Pr oduct introduction ENWW[...]

2 Connect the product and install software ● Connect the product to a computer by using a USB cable and install the software (Windows) ● Connect the product to a network by using a ne twork cable and install the software (Windows) ● Connect the product to a computer by using a USB cable and install the software (Mac OS X) ● Connect the prod[...]

Connect the prod uct to a computer by using a USB cable and install the software (Windows) This product supports a USB 2.0 connection. Use an A-to-B type US B cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect th e USB cable until the ins tallat ion softw are prompts y ou to connect it. 1. Close all open[...]

Connect the product to a n etwork by using a network c able and install the softwar e (Windows) Configur e the IP address 1. Make sure the pro duct is turned on and that the Ready mess age displays on the product co ntrol- panel display. 2. Connect the network cable to the product and to the n e twork. 3. Wait for 60 seconds before con tinuing. Dur[...]

d. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4 : If the IP address i s 0.0.0.0, or 192.0.0.192 , or 169.254.x. x, you must manuall y configure the IP address. Otherwise, the netw ork configuration was successful. IPv6 : If the IP address begins with "fe80:", the prod uct should be able t o pr[...]

Connect the prod uct to a computer by using a USB cable and in stall the so ftware (Mac OS X) This product supports a USB 2.0 connection. Use an A-to-B type US B cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). 1. Connect the USB cable to the product and the computer. 2. Install the software from the CD. 3. Click the product [...]

Connect the product to a n etwork by using a network cable and in stall the software (Mac OS X) Configur e the IP address 1. Make sure the pro duct is turned on and that the Ready mess age displays on the product co ntrol- panel display. 2. Connect the network cable to the product and to the n e twork. 3. Wait for 60 seconds before con tinuing. Dur[...]

d. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4 : If the IP address i s 0.0.0.0, or 192.0.0.192 , or 169.254.x. x, you must manuall y configure the IP address. Otherwise, the netw ork configuration was successful. IPv6 : If the IP address begins with "fe80:", the prod uct should be able t o pr[...]

If you are using Bonjo u r, complete the fo llowing steps: a. Click the Defaul t Browser tab. b. Select the product from the list. The s oftware verifies that the pro d uct is connected to the network. The Print Using field is automatically populated with the correct P PD for the product. NOTE: If you are on a network that has more tha n one p rodu[...]

3 Input trays and output bins ● Supported paper sizes ● Supported paper types ● Conf igu re tr ays ● Alternative letterhead mode ● Tray 1 ● Tray 2 ● 500-sheet trays ● 3,500-sheet high- capacity tray ● Standard output bin ● Stapler/stacker (z and z+ mode ls only) ENWW 25[...]

Supported pap er sizes NOTE : To obtain the best results, select the correct paper size and type in the print driver before printing. Table 3-1 Supporte d paper size s Size an d dimensio ns Tray 1 Tray 2 500-sh eet tray s 3,500-sheet high-capacity tray Automatic duplex printing Letter 279 x 216 mm (11 x 8.5 in) Letter Rotated 216 x 279 mm (8.5 x 11[...]

Table 3-1 Supported paper sizes (con tinued) Size an d dimensio ns Tray 1 Tray 2 500-sh eet tray s 3,500-sheet high-capacity tray Automatic duplex printing A4 297 x 210 mm (11.7 x 8.3 in) A4 Rotated (210 x 297 mm) (8.3 x 11.7) A5 148 x 210 mm (5.8 x 8.3 in) A6 105 x 148 mm (4.1 x 5.8 in) RA3 305 x 430 mm (12 x 17 in) SRA3 320 x 450 mm (12.6 x 17.7 [...]

Table 3-1 Supported paper sizes (con tinued) Size an d dimensio ns Tray 1 Tray 2 500-sh eet tray s 3,500-sheet high-capacity tray Automatic duplex printing 16K 195 x 270 mm 270 x 195 mm (10.6 x 7.7 in) 8K 260 x 368 mm 260 x 368 mm (10.2 x 14.5 in) 16K 184 x 260 mm 260 x 184 mm (10.2 x 7.2 in) 8K 273 x 394 mm 273 x 394 mm (10.8 x 16 in) 16K 197 x 27[...]

Table 3-1 Supported paper sizes (con tinued) Size an d dimensio ns Tray 1 Tray 2 500-sh eet tray s 3,500-sheet high-capacity tray Automatic duplex printing Custom 76 x 127 mm to 320 x 470 mm (3 x 5.0 in to 12.6 x 18.5 in) Custom 148 x 182 mm to 297 x 432 mm (5.8 x 7.2 in to 11.7 x 17 in) Custom 210 x 148 mm to 297 x 432 mm (8.3 x 5.8 in to 11.7 x 1[...]

Supported pap er types For a complete list of specific HP-brand paper that this produ c t supports, go to www.hp. com/ support/ lj700colorMFPM775 . NOTE : To obtain the best results, select the correct paper size and type in the print driver before printing. Paper t ype Tray 1 Tray 2 500-s heet trays 3,500-sheet high-capacity tray Automatic duplex [...]

Paper t ype Tray 1 Tray 2 500-s heet trays 3,500-sheet high-capacity tray Automatic duplex printing Colore d Rough HP Tough Paper Opa que film ENWW Supported paper types 31[...]

Configure trays The product automatically prompts you to configure a tray for ty pe and size in the following situations: ● When you load pape r into the tray ● When you specify a particular tray or paper typ e for a print job through the print driver or a software program and the tray is not conf igured to match the print-job’s settings NOTE[...]

Alternativ e letterhe ad mode Use the Alternative L etterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs, whet her you are printing or co p ying to one side of the sheet of paper or to both sides. When using this mode, load paper the same way you would for aut omati c dupl [...]

Tray 1 Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray- full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators. Table 3-2 Tray 1 capacity Paper type Specifications Quantity Paper Range : 60 g/ m 2 (16 lb) b ond t[...]

Table 3-3 Tray 1 paper orientation (continued) Paper t ype Image orien tation Duplex mode How to loa d paper Prepri nted or lett erhea d Lands cape 1-sided printing Face down Top edge to ward the ba ck of the pro duct Automati c 2-side d printi ng Face u p Top edge to ward the ba ck of the pro duct Env elop es Shor t e dge o f t he en velo pe feedi[...]

Load Tray 1 CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1. 2. Pull out the tray extension to support the paper. 3. Load pa per in the tray. TIP: To achieve the hig hest print-quality, HP recommends tha t you load the paper long- edge first. 36 Chapter 3 Input trays and output bins ENWW[...]

4. Make sure that the stack fits under the tabs on the guides and does not e xceed the load-level indicators. 5. Adjust the s ide guides so that they lightly touch the paper stack but do not bend it. Automatic paper sensing (auto-sense mode) The automatic paper type sensor functions when a tray is configured to the Any Type or Plain se tting. After[...]

Auto-sense settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Print Quality ● Auto Sense Behavior 3. Select one of the auto-s ense modes. Full sensing (Tray 1 only) For each sheet of paper that it picks up from the tray, the product d[...]

Tray 2 Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray- full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators. Table 3-4 Tray 2 capacity Paper type Specifications Quantity Paper Range : 60 g/ m 2 (16 lb) b ond t[...]

Table 3-5 Tray 2 pap er orientation (continued ) Paper t ype Image orien tation Duplex mode How to loa d paper Lands cape 1-sided printi ng F ace up Bottom edge to ward the right side of th e tray Automati c 2-side d printi ng Face down Bottom edge to ward the right side of th e tray Prepun che d Portr ait 1-side d prin ting Automatic 2–si ded pr[...]

Load Tray 2 1. Open the tray . NOTE: Do not open the tray while it is in use. 2. Adjust the pa per-length and pap er-width guides by squee zing the adjustment latches and s liding the guides to the size of the paper bein g used. 3. Load paper into the tray. Check the paper to verify the guides lightl y touch the stack, but do not bend it. NOTE: To [...]

4. Close the tray. 5. The control pa nel shows the tray’s pap er type and size. If the configuration is not correct, follow the instructions on the control panel to change t he si ze or typ e. 6. For custom-size paper, you need to specify the X and Y dimensions for the paper when the prompt display s on the product control panel. Y X Automatic pa[...]

Auto-sense settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Print Quality ● Auto Sense Behavior 3. Select one of the auto-s ense modes. Expande d sensing NOTE : This is the default setting f or all trays. For the first few sheets o [...]

500-sheet trays Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray- full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators. Table 3-6 500-s heet tray capacity Paper type Specifications Quantity Paper Range : 60 g/ m[...]

Table 3-7 500-shee t tray paper orientation (continued) Paper t ype Image orien tation Duplex mode How to loa d paper Lands cape 1-sided printi ng F ace up Bottom edge to ward the right side of th e tray Automati c 2-side d printi ng Face down Bottom edge to ward the right side of th e tray Prepun che d Portr ait 1-side d prin ting Automatic 2–si[...]

Load the 500-sheet trays 1. Open the tray . NOTE: Do not open the tray while it is in use. 2. Adjust the pa per-length and pap er-width guides by squee zing the adjustment latches and s liding the guides to the size of the paper bein g used. 3. Load paper into the tray. Check the paper to verify the guides lightl y touch the stack, but do not bend [...]

4. Close the tray. 5. The control pa nel shows the tray’s pap er type and size. If the configuration is not correct, follow the instructions on the control pane l to change t he si ze or typ e. 6. For custom-size paper, you need to specify the X and Y dimensions for the paper when the prompt display s on the product control panel. Y X Automatic p[...]

Auto-sense settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Print Quality ● Auto Sense Behavior 3. Select one of the auto-s ense modes. Expande d sensing NOTE : This is the default setting f or all trays. For the first few sheets o [...]

3,500-shee t high-capac ity tray 3,500-sheet high-capa city input capaci ty and paper orientation To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray- full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators. Table 3-8 3,50 0-sheet high-cap acity input tra[...]

2. On each side, a djust the paper-siz e lever to the correct pos ition for the paper y ou are using. 3. Load full reams of paper into each side of the tray. The right si de holds 1,500 sheets of paper. The left side holds 2,000 sheets of paper. NOTE: For best results, load full reams of paper. Avoid dividing reams into smaller sect io ns. 4. Close[...]

Standar d output bin The standard output bin holds up to 500 sheets of 75 g/m 2 (20 lb) paper. Stapler/stac ker (z and z+ models only) The stapler/stacker can staple jobs of up to 30 sheets of 75 g/m 2 (20 lb) paper. It can stack up to 500 sheets of paper. The stap ler can staple these sizes: ● A3 (portrait orientation) ● A4 ● B4 (portrait or[...]

● Top left ● Top right 52 Chapter 3 Input trays and output bins ENWW[...]

4 Parts, supplies, and accessories ● Order parts, accessories , and supplies ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Print when a toner cartridge is at estimated end of life ● Enable or disab le the Very Low Settings options from the control panel ● Customer self-repair parts ● Accessories ● Toner cartridges ?[...]

Order parts, accessorie s, and supplies Orde r supplies and pa per www.h p.com / go/suresup ply Orde r genuine HP pa rts or acce ssories www.h p.com / buy /parts Orde r through servi ce or support pr oviders Cont act an HP-aut h orize d service or suppo r t prov ider. Order using HP so ftwar e The H P Embe dded W eb Ser ver contai ns a link to the [...]

HP policy on non-H P supplies Hewlett-Packard Company cannot recommend the us e of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP to ner cartridge or a refill ed toner cartridge does not affect either the warranty to the customer or an y HP support contract with the customer. However, if pr[...]

HP anticounterfeit Web site Go to www.hp.co m/ go/anticounterfeit when you install an HP toner cartridge and the c ontrol-panel message say s the cartridge is non-HP . HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your toner cartridge might not be a g enuine HP toner cartridge if you notice the following:[...]

Print when a toner ca rtridge is at estimated end of life <Co lor> <Sup pl y> Low T his mes sage display s when a supply is near ing the estim ated end of its usef ul life. <Col or> is th e color of the su pply, and <Supply> is the type of supply. <Co lor> <Sup pl y> Ver y Lo w This me ssage displ ays whe n a sup[...]

Enable or disa ble the Very Low Settings opti ons from the con trol panel You can enable or disable the defaul t settings at any time, and you do not have to re-enable them when you install a new cartridge. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Manage S[...]

Customer self-repair parts The following customer se lf-repair parts are available for the produc t. ● Parts listed as Mandatory self-replacement are to b e insta lled by customers, unless you are willing to pay HP s ervice personnel to perform the repair. For these parts, on-s ite or return-to-depot support is not provided under the HP product w[...]

Table 4-1 Customer se lf-repair p arts (continued ) Item Descr iption Self-r eplacem ent options Par t numbe r Tray 2 pick up ro ller/sep arati on pad kit Replac ement kit for th e Tray 2 pic kup roller/s eparation p ad Mandatory CE710-6900 7 Tray 3, 4, 5, or 6 pickup feed/ separa tion roll er kit Replacement kit for the Tr ay 3, 4, 5, or 6 pic kup[...]

Table 4-1 Customer se lf-repair p arts (continued ) Item Descr iption Self-r eplacem ent options Par t numbe r Power cable 22 0V – 10A Replacement cable – Denmark Mandatory 8121-0733 Power cable 220V – 10A Replacement cable – South Africa Mandatory 8121-0737 Power cable 22 0V – 10A Replacement cable – Switzerland Mandatory 8 121-0738 Po[...]

Accessories Item Description Part number 1x500-sheet feeder Optional tray to i ncrease paper capacity CE860A 1x500-sheet feeder with cabinet Optional tray to increase paper capacity CE792A 3x500-sheet feeder with stand Optional tray to increase paper capacity CE725A 3,500-sheet high-capacity tray Optional tray to i ncrease paper capacity CF305A Fax[...]

Toner cartridges Toner cartridge view 3 1 2 1 Plastic shield 2I m a g i n g d r u m CAUTION: Do not touch t he green roller. Do ing so c an dama ge the cartri dge. 3M e m o r y c h i p ENWW Toner cartridges 63[...]

Toner cartridge informatio n Color Cartridge number Part number Replacement black ton er cartridge 651A CE340A Replacement cyan toner ca rtridge 651A CE341A Replacement yellow ton er cartridge 651A CE342A Replacement magenta to ner cartridge 651A CE343A Environmental features : Recycle toner cartridges by using the HP Planet Partners return and rec[...]

Replace the toner cartri dges The product use s four colo rs and has a differe nt tone r cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y). CAUTION: If toner gets on clothing, wipe it off by using a dry cloth a nd wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling us ed toner[...]

3. Remove the new toner c artridge from its protecti ve bag. 4. Grasp both s ides of the toner cartridge and distribute the toner by gently rocking the toner cartridge. 5. Remove the plastic shield from the toner cartridge. CAUTION: Av oid prolonged exposure to light. CAUTION: Do not touch the green roller. Doing so can damage the cartridge. 66 Cha[...]

6. Align the toner cartridge with its slot and insert the toner cartridge until it clicks into place. 7. Close the front door. ENWW Toner cartridges 67[...]

Toner collection unit Item Description Part number Toner Collection Unit Recepta cle for waste to ner CE980A For more information, go to www. hp.com/ go/learnaboutsup plies . Replace the toner c ollection unit Replace the toner collection unit when the control panel prompts you. NOTE: The toner collection unit is designed for a si ngle use. Do not [...]

3. Place the attached cap ove r the opening on the front of the unit. 1 2 4. Remove the new toner collection u nit from its pac kaging. ENWW Toner collection unit 69[...]

5. Insert the b ottom of the new unit into the product first and the n push the top of the unit until it clicks into place. 6. Close the rear door. To recycle the used tone r collection unit, follow the instructions included with the new toner collection un it . 70 Chapter 4 Parts, supp lies, and ac cessories ENWW[...]

Staples (sta pling mod els onl y) Item Description Part number Staple cartridg e Each cartridge holds 5,000 unform ed staple s. C8091A For more information, go to www. hp.com/ go/learnaboutsup plies . Load stap les 1. Open the upper- right door. 2. Pull the staple cartridge up and out to remove it. ENWW Staples (stapling models only) 71[...]

3. Insert the ne w staple ca rtridge into the opening. Press down on the top of the staple cartridge until it clicks into place. 4. Close the upper-right door. 72 Chapter 4 Parts, supp lies, and ac cessories ENWW[...]

5P r i n t ● Supported print drivers (Windows) ● Change print-job settings (Windows) ● Change print-job settings (Mac OS X) ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Color printing ● Store print jobs on the product ● Add a job-separator page (Windows[...]

Supported p rint driver s (Windows) Print drivers provide access to the product fea tures and allow the computer to communicate with the product (using a printer language). The following print drivers are available at www.hp. com/ go/ lj700c olorMFP M775_soft ware . HP PCL 6 drive r ● Provi ded as th e default dr iver on t he in-box CD. This dr i[...]

proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powe rful solution that performs consistently over time. The HP UPD communicates directly with each HP produc t, gathers configuration information , and then customizes the user interface to show the produc t’ s unique, available feature[...]

Change pri nt-job setting s (Window s) Change the settings for all pri nt jobs until the software program is closed The st eps ca n vary; t his proced ure is mos t comm on. 1. From the software program, select the Prin t option. 2. Select the product, and then click Properties or Preferences . Change the default settings fo r all print jobs 1. Wind[...]

Change pri nt-job se ttings (Mac OS X) Change the settings for all pri nt jobs until the software program is closed 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then open a menu for wh i[...]

Print tasks (Windows) Use a printing shortcut (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Printing Shortcuts tab. 78 Chapter 5 Pri nt ENWW[...]

4. Select one of the shortcu ts. Click the OK button to close the Document Properties dialog box. NOTE: When you select a shortcut, the corresponding settings chang e on the other tabs in the print driver. 5. In the Print dialog box, click the OK button to print the job. ENWW Print tasks (Windows) 79[...]

Create printing shortcuts (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Printing Shortcuts tab. 4. Select an ex isting shortcut as a base. NOTE: Always sele ct a shortcut before adjusting any of the settings on the right s ide of the scree[...]

5. Select the print options for the new shortcu t. 6. Click the Sa ve A s b utton. ENWW Print tasks (Windows) 81[...]

7. Enter a name for the shortcut, and the n click the OK button. 8. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job. 82 Chapter 5 Pri nt ENWW[...]

Automatically print on bo th sides (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. ENWW Print tasks (Windows) 83[...]

4. Select the Print on both sides check b ox. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job. 84 Chapter 5 Pri nt ENWW[...]

Manually pri nt on both sid es (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. 4. Select the Print on both sides (manually) check box. Click the OK b utton to print the first side of the job. ENWW Print tasks (Windows) 85[...]

5. Retrieve the printed stack from the output bin, and place it with the printed-side facing up in Tray 1. 6. If prompted, touch the appropriate control panel button to co ntinue. 86 Chapter 5 Pri nt ENWW[...]

Print multiple pages per sheet (Win dows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down list. ENWW Print tasks (Windows) 87[...]

5. Select the correct Print page borders , Page order , and Orientation options. Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job. 88 Chapter 5 Pri nt ENWW[...]

Select the pa ge orientation (Win dows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. ENWW Print tasks (Windows) 89[...]

4. In the Orientation area, s elect t he Portrait or Landscape option. To print the pa ge image upside down, selec t the Rotate by 180 degrees option. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job. 90 Chapter 5 Pri nt ENWW[...]

Select the paper typ e (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 4. From the Paper type dro p -down list, click the More... option. ENWW Print tasks (Windows) 91[...]

5. Expand the list of Type i s: options. 6. Expand the category of paper types that best describes your paper. 92 Chapter 5 Pri nt ENWW[...]

7. Select the option for the type of pap er you are using, and click the OK button. 8. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job. ENWW Print tasks (Windows) 93[...]

Print the first or last page on different paper (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 4. In the Special pages area, cl ick the Print pages on different paper option, and then click the Settings b utton. 94 Chapte[...]

5. In the Pages in document area, select either the First or Last opt ion. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add bu tton . 7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. ENWW Print tasks (Windows) 95[...]

8. Click the OK button. 9. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job. 96 Chapter 5 Pri nt ENWW[...]

Scale a document to f it page size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Effects tab. ENWW Print tasks (Windows) 97[...]

4. Select the Print document on option, and then select a size fr om th e dro p-dow n list. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job. 98 Chapter 5 Pri nt ENWW[...]

Create a booklet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. 4. Select the Print on both sides check b ox. ENWW Print tasks (Windows) 99[...]

5. In the Booklet layout drop-down list, clic k the Left b indin g or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet . Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job. 100 Chapter 5 Print ENWW[...]

Select staple o ptions (Window s) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Output tab. ENWW Print tasks (Windows) 101[...]

4. In the Output Options area, se lect an option from the Staple drop-down list. Click the OK button to c lose the dialog box. 5. In the Print dialog box, click the OK button to print the job. 102 Chapter 5 Print ENWW[...]

Print tasks (Mac OS X) Use a pri nting preset (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. In th e Presets menu, select the printing preset. 4. Clic k th e Print button. NOTE: To use print-driver default settings , select the s tan dar d option. Create a printing preset (Mac O[...]

4. Clic k th e Manual Duplex box, and select a binding option. 5. Clic k th e Print button. 6. Go to the product, and remove any bla nk paper that is in Tray 1. 7. Retrieve the printed stack from the output bin and place it with the printed-side facing up in the input tray. 8. If prompted, touch the appropriate control p anel button to continue. Pr[...]

Print a cover page (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Cover Page menu. 4. Select where to print the cover page. Clic k either the Before Doc ument but[...]

Select staple o ptions (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Fin ishin g menu. 4. Sele ct a s ta ple op ti on fr om the Staple drop-down list. 5. Clic k [...]

Additional print tasks (Windows) Cancel a p rint job (Wind ows) NOTE: If the print job is too far into the printing pro c es s, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it from the product control panel by following this procedure: a. From the Home screen on the product control panel, touch the S[...]

Select a custom pape r size (Windo ws) 1. From the software program, select the Prin t option. 2. Select the product, and then c lick the Properties or Pr efer ence s button. 3. Clic k th e Paper/Quality tab. 4. Clic k th e Custom button. 5. Type a name for the custom size and s pecify the dimensions. ● The width is the short e dge of the pape r.[...]

Additional print tasks (Mac OS X) Cancel a print job (Mac OS X) NOTE: If the print job is too far into the printing pro c es s, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it from the product control panel by following this procedure: a. From the Home screen on the product control panel, touch the S[...]

Print watermarks (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Watermarks menu. 4. From the Mode menu, select the Watermark option. 5. From the Pages drop-down l[...]

Color p rinting Use the HP EasyColor option If you are using the HP PCL 6 print driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photog raphic images in .JPEG or .PNG format. The HP EasyColor techn[...]

NOTE: Changing color settings manually can impact output. HP rec ommend s that only color graphics experts cha nge these settings. 6. Clic k th e Print in Grayscale option to print a color document in black and shades of gray. Use this option to print color document s for photocopying or faxing. Also use this option to print draft copies or to save[...]

4. Clic k th e HP EasyColor check box to clear it. 5. Open the Advanced set ting s. 6. Adjust the individual settings for text , graphics, and photographs. 7. Clic k th e Print button. Manual color option s Use manual color options to adjust the Neutral Gray s , Ha lf ton e , and Edge Control options for text, gr aphics, and photographs . Setting d[...]

● Printing process (inkjet, press, or las er technology for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Print drivers ● Computer operating system ● Monitors and monitor settings ● Video cards and drive rs ● Operating environment (humidity for example) For most situations, the be[...]

PANTONE® color ma tching PANTONE has multiple color ma tching systems. PANTONE MATCHING SYSTEM® is ve ry popular and uses solid inks to generate a wide range of co lor hues and tints. NOTE: PANTONE Colors generated might not match PANT ONE-identified standards. Co nsult current PANTONE P ublications for accurate co lor. ENWW Color printing 115[...]

Store print jobs on the prod uct Create a stored job (W indows) You can store jobs on the produc t so you can p rint them at any time. 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Job S torage tab. 116 Chapter 5 Print ENWW[...]

4. Select a Job Storage Mode option. ● Proof and Hold : Print and proof one copy of a job and then print more copies . ● Personal Job : The job does not print until you request it at the pro d uct control panel. For this job-storage mode, you can select one of the Make Job Private/ Secu re options. If you assign a personal identification number[...]

5. To use a custom user name or job nam e, click the Custom butt on, and then enter the user name or the job name. Select which option to use if another stored job already has that name: ● Use Job Name + (1-99) : Appe nd a unique number to the end of the job name. ● Replace Existing File : Overwrite the existing stored job with the new one. 6. [...]

● Quick Copy : Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later. ● Stored Job : Store a job on the product and a llow othe r users to print the job at any time. If you assign a personal identification number (PIN) to the job, the person who prints the job must p[...]

Add a j ob-separat or page (Windows) The product ca n insert a blank page at the beginning of each print job to make sorting jobs easier. NOTE: The following procedure turns on this setting for all print jobs. 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) : Click Start , and then click Pr inters and[...]

Use HP ePrint Use HP ePrint to print a document by s ending it as an ema il attachment to the product's email ad dress from any email-enabled device. NOTE: The product must be connected to a net work and have Internet a ccess to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services. a. Type the product IP address into the a[...]

Use the HP ePrint software The HP ePrint software makes it easy to print from a desktop or l a ptop computer to any HP ePrint- capable product. After insta lling the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. This so ftware ma kes it easy to find HP ePrint- enabled produ[...]

Use Apple AirPri nt Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly t o the product from an iPad (iO S 4.2 or later), iP hone (3GS or later), or iPod touch (third generation or later) in the following applications: ● Mail ● Photos ● Safar i ● iBooks ● Select thir d-party applica[...]

Change the AirPrint product name 1. In a supported Web browser on your computer, enter the product IP add ress or host name in the address/URL field to open the HP Embedded Web Server. 2. Clic k th e Networking tab, click the TCP/IP Settings option, and then click the Network Identification option. 3. In th e Bonjour Service Name field, type a new [...]

Use HP Smart Pr int (Windows) Use HP Smart Print to print a particu lar section of a Web site. You can remove headers, footers, and advertisements, so you minimize wa ste. The app lication automatically selects the s ection of the Web page that you most likely want to print. Yo u can edit the selected area before you print. Download HP Smart Print [...]

Use easy-access USB printing This product fea tures easy-ac cess USB p rinting, so yo u can quickly p rint files without se nding them from a computer. T he product ac cepts standard U SB flash drives in the USB port on t he front of the product. You can print the fo llowing types of files: ● .pd f ● .prn ● .pcl ● .ps ● .cht Before you ca[...]

3. Select the name of the document that you want to print. NOTE: The document might be in a folder. Open folders as necessary. 4. To adjust the number of copies, touch the Copies field, and then use the keypad to select the number of copies. 5. Touc h th e Start button to print the docu me nt. ENWW Use easy-acces s USB printing 127[...]

128 Chapter 5 Print ENWW[...]

6C o p y ● Set new default copy settings ● Mak e a si ng le co py ● Make multiple copies ● Copy a multiple-page original ● Collate a copy job ● Staple a copy job ● Copy on both sides (duplex) ● Reduce or enlarge a copy image ● Make color copies or bla ck and white copies ● Optimize copy quality for text or pictures ● Adjust th[...]

Set new default copy settings You can use the A dministration menu to establish default sett ings that apply to a ll copy jobs. If necessary, you can override most settings for an indi vidual job. After that job is complete, the product returns to the default settings. 1. From the Home screen on the product control panel, scro ll to and touch the A[...]

Menu item Description Edge-T o-Edge Use the Edge -To-Edge feature to av oid sha dows t hat can ap pear al ong the ed ges of copies when the original document is p rinted close to the e d ges. Combine this feature with the Reduc e/Enl arge feature to en sure that the en tire page is pr inted on the copi es. Job Build Use the Job Build featur e to di[...]

Make a sin gle copy 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Start button. 132 Chapter 6 Copy ENWW[...]

Make mult iple copies 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Copy butto n. 3. Tou ch th e Copies field to open a keypad. ENWW Make multiple copies 133[...]

4. Enter the number of copies, and then tou c h the OK button. 5. Touc h th e Start button . 134 Chapter 6 Copy ENWW[...]

Copy a multipl e-page original The do cument feed er holds up to 100 pag es (depe ndin g on the th ickn ess of th e pages) . 1. Place the document into the document feeder with the pages facing up. Adjust the paper guides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Copy butto n. 3. Tou ch th e C[...]

4. Enter the number of copies, and then tou c h the OK button. 5. Touc h th e Start button . 136 Chapter 6 Copy ENWW[...]

Collate a copy jo b 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Collate button. ENWW Collate a copy job 137[...]

3. Tou ch th e Collate on (Sets in page order) option. Touch the OK button. 4. Touc h the Sta rt button . 138 Chapter 6 Copy ENWW[...]

Staple a cop y job 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the Stap le/C olla te butt on. 3. Select a Sta ple op ti on. Tou ch th e OK button. 4. Touch the Start button. ENWW Staple a copy job 139[...]

Copy on both sides (duplex) Copy on both sides automatically 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. Adjust the paper guides to fit the size of the doc ument . 3. From the Home screen on the pr oduct control panel, touch the Copy butto n. 4. Tou ch th e Sides bu[...]

5. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button. To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button. Tou ch th e OK button. 6. Touc h the S[...]

3. Gently close the scanner lid. 4. From the Home screen on the pr oduct control panel, touch the Copy butto n. 5. Touc h the Sides button. 6. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button. T[...]

Reduce or en large a co py imag e 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Reduce/Enlarge b utton. ENWW Reduce or enlarge a copy imag e 143[...]

3. Select one of the predefined percentages, or touch the Scaling field and typ e a percentag e between 25 and 200 whe n using the document feede r or between 25 and 400 when copying from the scanner glass. Touch the OK button. You can also s elect these options: ● Auto : The product automatically scales the image to fit the paper size in the tra[...]

Make color c opies or black and wh ite copies 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the Color/Black button. 3. Select the color option that you want to use, and then tou c h the OK bu tton . 4. Touch the Start button. ENWW Make color copies or black and white copies 145[...]

Optimize copy quality for text or pict ures Optimize the copy job for the type of image being copied: text, graphics, or photos. 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the More Opt ions button, and then touch the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manual[...]

Adjust the copy ligh tness/darkness 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Image Ad justment button. ENWW Adjust the c opy lightness/ darkness 147[...]

3. Adjust the sliders to set the Dark ness level, the Contrast level, the Sharpness level, and the Bac kgrou nd Cl eanup lev e l. Touch the OK button. 4. Touc h the Sta rt button . 148 Chapter 6 Copy ENWW[...]

Set the paper size and type for copying on specia l paper 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Paper Selection button. 3. Select the tray that holds the paper that yo u want to use, and then touch the OK button. ENWW Set the pa per size and t ype for copying on special paper 149[...]

Use Job B uild m ode Use the Job Build feature to combine several sets of original docu me nts into o ne copy job. A ls o use this feat ure to co py an or iginal d ocume nt t hat has m ore pag es than the doc ument fee der can accomm odate at on e time . 1. Place the document face-down on the scanner glas s, or place it face-up i n the document fee[...]

Copy a book 1. Lift the scanner lid. 2. Place the book on the scanner glass with the spine aligned with the mark on the rear, center of the scanner glass. 3. Gently close the scanner lid. ENWW Copy a book 151[...]

4. From the Home screen on the pr oduct control panel, touch the Start button. 5. Repeat thes e steps for each page that you want t o cop y. NOTE: This product does not have t he capability to dis tinguish left and right pages. A ssemble the copied pages carefully. 152 Chapter 6 Copy ENWW[...]

Copy a photo Copy photos from the scanner glass . 1. Lift the scanner lid. 2. Place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in t he upper-left corner of the g lass. 3. Gently close the scanner lid. ENWW Copy a photo 153[...]

4. From the Home screen on the pr oduct control panel, touch the Copy butto n. 5. Touc h the More Options button at the bottom of the screen. 6. Tou ch th e Optimize Text/Picture butto n. 7. Select the Ph otog raph option, and then touch the OK butt on. 8. Touc h the Sta rt button. 154 Chapter 6 Copy ENWW[...]

7S c a n / s e n d ● Se t up scan/ send f eatur es ● Change default scan/s end settings from the product control panel ● Send a scanned document to a network fo lde r ● Send a scanned document to a folder in the prod uct memory ● Send a scanned document to a USB flash drive ● Send a s canned document to one or more email add resses ● [...]

Set up scan/send features The product offers the following scan and send features: ● Scan and save files to a folder on your network. ● Scan and save files to the product memory. ● Scan and save files to a USB flash drive. ● Scan and send documents to one or more email addresses. Some scan and send features are not available on the product [...]

c. Configure the options that you want to customize. d. Click the Apply button at the b ottom of the page. 5. Ena ble the Sav e to USB feature. a. Click the Save to USB Setup link. b. Select the Enable Save to USB check box. c. Click the Apply button at the b ottom of the page. ENWW Set up scan/send features 157[...]

Change de fault scan/se nd settings from the p roduct control pa nel 1. From the Home screen on the pr oduct control panel, scroll to and touc h the Administration button. 2. Open the Sc an/Digital Send Settings menu. 158 Chapter 7 Scan/send ENWW[...]

3. Select the category of scan and send settings that you want to configure. 4. Open the D efault Job Options menu, and configure the options. Touch the Save button to save the settings. ENWW Change default scan/send setting s from the product control panel 159[...]

Send a scanned documen t to a ne twork folde r The product can scan a file and save it in a folder on the n e twork. The following operating systems support this feature: ● Windows Se rver 2003, 64-bit ● Windows Se rver 2008, 64-bit ● Windows XP, 64- bit ● Windows Vista, 64-bit ● Windows 7, 64-bit ● Novell v5.1 and later (access to the [...]

2. From the Home screen on the pr oduct control panel, touch the Save to Ne twork Folder button. NOTE: If prompted, type your user name and password. 3. To use one of the preset job settings, select one of the items in the Quick Sets list. 4. To set up a new job, touch the File Name: te xt field to open a keyboard, and then type the name for the fi[...]

5. If necessary, touch the File Type dro p-down menu to select a different o u tput file format. 6. Touch the Add button that is below the Folder Path field to open a k eyboard, and then type the path to the ne twork folder. Use this format for the path: pat hpath Tou ch th e OK button. 162 Chapter 7 Scan/send ENWW[...]

7. To configure settings for the doc ument, touch the More Options button. 8. Touc h the Sta rt button t o save the file. NOTE: You can preview the ima ge at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen. ENWW Send a scanned docu[...]

Send a scanned documen t to a fol der in the produc t memory Use this procedure to scan a document and save it on the product so you can print copies at any time. 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on[...]

Send a scanned documen t to a USB flash driv e The product can scan a file and save it in a folder on a USB flash drive. NOTE: You might be required to sign in to the p roduct to use this fe ature. Before you can use this feature, you mus t enable the USB port. U se the following procedure to enable the port from the product control-panel menus: 1.[...]

3. Insert the USB flash drive into the USB port on the left s ide of the product control panel. NOTE: You might need to remove the cover from the USB port. 4. You can save the file on the ro ot of the USB flash drive, or save it in a folder. To save it in a folder, select one of the folders in the list, or touch the New Folder button to create a ne[...]

6. To configure settings for the doc ument, touch the More Options button. 7. Touc h the Sta rt button t o save the file. NOTE: You can preview the ima ge at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen. ENWW Send a scanned docu[...]

Send a scanne d document to one or more email addresses 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the E-mail button. NOTE: If prompted, type your user name and password. [...]

4. Enter the email address. To send to multiple addresses, separate the addresses w ith a semicolon, or tou c h the Enter button on the touchscreen keyboard after you type each address. 5. Complete the CC: , Subj ect: , and File Name: fie lds by to uchin g the fi eld and u sing th e touchscreen keyboard to enter in formation. Tou ch th e OK button [...]

8. Touc h the Sta rt button to begin sending. NOTE: The product might prompt you to add the email address to the address book. NOTE: You can preview the ima ge at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen. 9. To set up anothe[...]

Use the address book to send email You can send email to a list of recipients by using the address book. Depending on how the pro d uct is configured, you might have one or more of the following address book viewing option s . ● All Contacts : Lists all the contacts that are available to you. ● Personal Contacts : Lists all the contacts that ar[...]

2. Touch the Addres s Book button that is next to the To: field to open the Address Book scr een. 3. Touch the Add button tha t is in the lowe r left corner of the screen. 172 Chapter 7 Scan/send ENWW[...]

4. In the Name field, enter the name of the contact. 5. From the menu list, select the E-mail Address option, and then enter the co nta ct's email address. Tou ch th e OK button to add the contact to the list. Send a do cument to email by using the addres s book 1. Place the document face-down on the scanner glass, or place it face- up in the [...]

2. From the Home screen on the pr oduct control panel, touch the E-mail button. NOTE: If prompte d, enter your user name and password. 3. Touch the Addres s Book button that is next to the To: field to open the Address Book scr een. 4. From the drop-down list, select the address book view that you want to u s e. 174 Chapter 7 Scan/send ENWW[...]

5. Select a name fro m the list of contacts, an d then touch the right arrow button to add the name to the recipient s list. Repeat this step for each rec ipient, and then touch the OK butto n. 6. Touc h the Sta rt button to begin sending. NOTE: You can preview the ima ge at any time by touching the Preview button in the upper-right corner of the s[...]

Scan a photo 1. Lift the scanner lid. 2. Place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in t he upper-left corner of the g lass. 3. Gently close the scanner lid. 176 Chapter 7 Scan/send ENWW[...]

4. From the Home screen on the pr oduct control panel, touch one of the buttons for the scan/ send featu res: ● Save to Network Folder ● Save to De vice Memory ● Save to USB 5. Select an existing folder, or touc h the New Folder button to create a new folder . 6. Enter the name for the file in the File Name: field. 7. Tou ch th e More Options[...]

178 Chapter 7 Scan/send ENWW[...]

8F a x ● Configure r equired fax settings ● Configure fax dialing settings ● Configure general fax s end settings ● Configure fax billing codes ● Configure default options for fax send jobs ● Configure fax receiv e settings ● Use a fax printing schedule ● Block inco ming faxes ● Configure default options for fax receive jobs ● F[...]

Configure requ ired fax settings You must configure certain s ettings before you c a n use the fax feature. If these settings are not configured, the fax icon is unavailable. These settings include: ● Country/region ● Date/Ti me ● Company Name ● Fax Number ● Dialing Prefix (optional) This information is used in the fax header, which is fo[...]

NOTE: The settings configured using the Fax Setup Wiz a rd on the contro l panel override any settings made in t he HP Embedd ed Web Server. NOTE: If the Fax Settings menu does not appe ar in the menu listing, LAN or internet fax might be enabled. When LAN or internet fax is enabled, th e analog fax accessory is disab led and the Fax Sett ing s me [...]

4. Touch a Tim e Form at op tion . 5. Touch the Save button to save the settings. 182 Chapter 8 Fax ENWW[...]

Configure fa x dialing settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings Configure any of the following se ttings: Menu item Description Fax Dial Volume U se the F ax Dial Volum[...]

Menu item Description Detect Dial Tone Th e Detect Dial To ne settin g determines wh ether th e fax checks fo r a dial tone before sendin g a fax. Dialin g Pref ix Th e Dia ling Prefi x setting allo ws you to ente r a prefix nu mber (s uch as a "9" to access an o utsid e line) when di aling . This pref ix numbe r is autom atically adde d [...]

Configure general fax send settin gs 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● General Fax Send Settings Configure any of the following se ttings: Menu item Description Fax Number Co nfirmation When [...]

Configure fax b illing code s The billing-code setting , when enabled, p rompts the user to enter a number w hen sending a fa x. This number is placed in the billing-code report. To view the billing-code report, either print the report or query it by using an application. Billing codes are disabled by default. Follow these steps to enable billing c[...]

Configure default opti ons for fax send jobs NOTE: Default job option s ettings are shared across all fax methods; analog, LA N, and internet fax. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options Configure[...]

Menu item Description Job Build Use the Job Build feat ure to co mbine m ultipl e ori ginal s int o a sin gle f ax job. Blan k Page Suppre ssion Use the Bla nk Page Supp ression fe ature to p revent blank page s in a fax fr om bein g prin ted. 188 Chapter 8 Fax ENWW[...]

Configure fax re ceive settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Receive Setup Configure any of the following se ttings: Menu item Description Ringer Volume Touch the Ringer V olume drop-dow n menu and [...]

Use a fax printing schedul e NOTE: Before enabling a fax-p rinting schedule, a schedule must be created. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Printing Schedule 3. Touch the Use Fax Printing Schedule option.[...]

Block i ncoming faxes Use the fax block list setting to create a list of bl ocked phone number s. When a fax is received from a blocked phone number, the fax is not printe d an d is immediately deleted from memory. Create a blocke d-fax list 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Ope[...]

Configure defa ult options for fax receive jo bs NOTE: Default job option s ettings are shared across all fax methods; analog, LA N, and internet fax. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Default Job Options Co[...]

Fax archiv ing and forwardi ng Use the fax archive feature to save archival copies of all incoming faxes, all outgoing faxes, or both, to a specified e mail address, network folder, or FTP serve r. Use the fax forwarding feature to forward all received faxes, all outgoing faxes, or both, to another fax number. When f ax forwa rding is enabled, the [...]

Create a speed dia l list 1. From the Home screen on the pr oduct control panel, touch the Fax button. 2. Tou ch th e Speed Dials button to display the Speed Di als screen. 3. Touch one of the unass igned One Touch Speed Di als num be rs. 194 Chapter 8 Fax ENWW[...]

4. Tou ch th e Speed Dial N ame field to display the keyboard. 5. Type a name for the speed dial. ENWW Create a speed dial list 195[...]

6. Type a fax number for the speed dial. NOTE: To ente r additional fax numbers for a speed dial, touch the screen to the right of the last digit of the previously entered fax numbe r. When the cursor appears, touch the enter key to move the cursor to the nex t line. Repeat this step to enter all the numbers for the speed dial. Tou ch th e OK butto[...]

Add a n umber to an existing speed d ial li st 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to be edited. 4. Touch the down arrow on the S pe ed Dial Name box to open the drop-down m[...]

Delete a speed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to be deleted. 4. Touch the Delete but ton. 5. Touch the Yes button to confirm the deletion of the s peed dial l[...]

Delete a singl e number from a speed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to open the keyboard. 4. Touch the down arrow on the S pe ed Dial Name box to open the dro[...]

Send a fax by entering nu mbers manually 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Fax button. You might be pro mpted t o type a u ser nam e and pa sswor d. 3. Tou ch[...]

4. Tou ch th e Fax Number field to open the keyp ad. 5. Enter a phone number and then touch the OK button. 6. Touc h the Sta rt button to send the fax. NOTE: You can preview the ima ge at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview sc[...]

Send a fax by using a spee d dial 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Fax button. 202 Chapter 8 Fax ENWW[...]

3. Touch the number button for the sp eed dial name you w ant to use. The sp eed dial name appears in t he Fax Recipients section of the Fax screen. 4. Touc h the Sta rt button to send the fax. NOTE: You can preview the ima ge at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature[...]

Search a speed-dia l list by name NOTE: If you do not know the unique name of the sp eed dial, type a letter to selec t any portion of the list. For example, to view speed-dial names that beg i n with the letter N, type the l etter N. If no matching entries exist, a messag e appears before the search shows the entry that is closest to the letter N.[...]

Send a fax by using fax add ress book numbers The fax address book fe ature allows you to store fax numbers on the product. Your Microsoft® Exchange c ontact list might als o be enabled on t he product to appea r in the fax address book. 1. From the Home screen on the pr oduct control panel, touch the Fax button. 2. Tou ch th e Address Book icon t[...]

4. Touch the names to highlight and then touch the right a rrow icon to move the highlighted names to the Fax Recipients section. 5. Touc h the OK button to return t o the Fax scr een. 6. Touc h the Sta rt button to send the fax. 206 Chapter 8 Fax ENWW[...]

Search the fax add ress book Use the fax address book search feature to c omplete a name search of the address book. 1. From the Home screen on the product control panel, touch the Fax button. 2. Touch the Address Book but ton. 3. Select the All Contacts or Lo cal C ontact s option in the d rop-down menu at the top of the fax address book screen. 4[...]

Cancel a fax To cancel a current fax job, touch the Cancel Job button on the fax status screen. 208 Chapter 8 Fax ENWW[...]

Fax reports The following sections list the fax reports available o n this product. These reports can be printed or viewed on the product control panel. The following fax reports are available on this product: ● Fax Activity Log ● Billing Codes Report ● Blocked Fax List ● Speed Dial List ● Fax Call Report Use the following steps to print [...]

To clear the fax a ctivity log, complete the following steps. 1. On the control panel, tou ch the Administration icon. 2. Open the following menus: ● Fax Settings ● Clear fax activity log 3. Touch the Clea r button to clear the fax activity log. Billing code rep ort The billing code report is a list of the most recent 5 00 faxes tha t were s uc[...]

9 Manage the product ● Configure IP network settings ● HP Embedded Web Server ● HP Utility (M ac OS X) ● Use HP Web Jetadmin software ● Economy settings ● Product security features ● Upgrade the product firmwa re ENWW 211[...]

Configure IP network settings Printer sharing discl aimer HP does not support peer-to-peer networking, as the f e ature is a function of Microsoft operating systems and not of the HP print drivers. Go to Microsoft at www.micro soft.com . View or change network settin gs Use the HP Embedded Web Server to view or change IP configuration settings. 1. [...]

5. Touch the IP Address , Subnet M ask , or Default Gateway option. 6. Touch the first field to open a keypad. Enter the correct digits for the fie ld, and then touch the OK button. Repeat t he process for each f ield, and then touch the Sa ve button. Manually configure IPv6 T CP/IP parameters from the c ontrol panel Use the control-panel Administr[...]

HP Embedde d Web Se rver Use the HP Embedded Web Server to view product status, configure product network settings, and to manage printing functions from your computer instead of fr om the product control pane l. The following are exampl es of wh at you can do using the HP Embed ded Web Serve r: ● View product status information ● Determine the[...]

c. Touch the Print or View button. d. Find the IP address or host name on the Jetdirect page. 2. In a supported Web browser on your computer, enter the product IP add ress or host name in the address/URL field. HP Embed ded Web Server feat ures Information tab Table 9-1 HP Embedded Web Server Informatio n tab Menu Description Device Status Sho ws t[...]

Table 9-2 HP Embedd ed Web Server Gener al ta b (co ntinu ed) Menu Description Control Panel Ad ministration Menu Shows the menu str ucture of the A dminist ration m enu on t he control panel. NOTE: Y ou can configur e settings on this screen, but the HP Embedded Web Serv er prov ide s more advanced co nfiguratio n options t han ar e available thro[...]

Table 9-3 HP Embedded Web Server Copy/P rint tab (continued) Menu Description Copy Settings Configure the default options for copy jobs. Manag e Tray s Config ure set tings fo r pa per tray s. Scan/Digital S end tab Table 9-4 HP Embedded Web Server Scan/Digital Send tab Menu Description Address Book A dd email addresses into t he produ ct on e at a[...]

Table 9-4 HP Embedded Web Server Scan /Digital Send tab (contin ued) Menu Description OXPd: Workflow Use thi rd-pa rty work flow too ls. Digital Sending Software Setup Configure settings related to using optional Digital Sending software. Fax tab Table 9-5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Confi gure set ting s for send[...]

Table 9-6 HP Embedd ed We b Se rver T rouble shoot ing ta b (co ntinu ed) Menu Description Calibration/Cleaning Enable the automatic cleaning feature, create and print the cleaning page, and sele ct an op tion to cali brate the product imme diately. Firmware Up grade D ownload and insta ll produc t firmwar e upgrade fi les. Restore Fact ory Setting[...]

Other Links lis t NOTE: You can configure which links disp lay in the Other Links list by using the Edit Other Link s menu on the General tab. The following are the default links. Table 9-8 HP Embedded Web Server Other Lin ks list Menu Description Product Support Connects to the support site for the product, fro m which you can search for help rega[...]

HP Utility (Mac OS X) HP Utility is a software program that pr ovides access to the product in Mac OS X. You can use HP Utility w hen the product uses a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, cl ick Applications , click Utilities , and then click HP Utility . If HP Utility is not included in the Utilit[...]

Menu I tem Description Commands Se nds special characters or print commands to the product after the print job. NOTE: This option is av ailable only af ter yo u open t he Vi ew menu and se lect the S how Advanced Options ite m. Printer Settings Sup plies Management Conf igures how t he pr oduct sho uld be have wh en su pplies are nearing the end of[...]

Use HP Web Jetadmin softw are HP Web Je tadmin is an awa rd-winning, industry- leadi ng tool for efficiently ma naging a w ide variety of networked HP products, including printers, multifun ction products, and digital se nders. This si ngle solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imagin[...]

Economy settings Optimize speed or energy use By default the product stays warm between jobs to optimize speed and print the first page of jobs faster. You can set the product to cool bet ween jobs, which conserves energy. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following men[...]

3. Open the Date/T ime Format menu and c o nfigure the following settings: ● Dat e Form at ● Time Format 4. Touch the Save button. 5. Open the Date/T ime menu and configure the fol lowing settings: ● Date ● Time ● Time Zone If you are in an area that uses daylight savings time, select the Adjust for Daylight Savings box . 6. Touch the Sav[...]

Product security features Security statements The product supports security standards and recommended protocols that help you kee p the product secure, protect critical information on your netw ork, and simplify the way you monito r and maintain the pro duct. For in-depth information about HP's s ecure imaging and printing solutions, visit www[...]

5. Enter the password in the New Password field, and then enter it again in the Veri fy password field. NOTE: If you are cha nging an existing p assword, you must first enter the existing p assword in the Old Password field. 6. Clic k th e Apply button. Make note of the p assword and store it in a safe place. Encryption support: HP High-Per formanc[...]

Upgrade the product fi rmware Software and firmware upgrades and installation instructions for this produc t are available at www.h p.com/ support/lj700colo rMFPM775 . Click Support & Drivers , click the operating system, and then s elect the download for the product. 228 Chapter 9 Manage the product ENWW[...]

10 Solve problems ● Solve problems checklist ● Factors that affect product p erformance ● Restore factory-set defau lts ● Control-panel help ● Paper feeds incorrectly or becomes jammed ● Cle ar j ams ● Cha nge j am re cov ery ● Improve print quality ● Improve copy quality ● Improve scan quality ● Improve fax quality ● The pr[...]

Solve p roblems check list Follow these steps when trying to solve a problem with the product. 1. If the control panel is blank or black, complete these steps: a. Check the power cable. b. Check that the power is turned on. c. Make sure that the line voltage is correct fo r the product power configuration. (See the label that is on the back of the [...]

6. Verify that you have installed the p rint driver for this product . Check the program to mak e sure that you are using the print driver for this product. The print driver is on the CD that came with the product. You can also download the print driv er from this Web site: www.h p.com/ go/ lj700co lorMFPM 775_softw are . 7. Print a short document [...]

Factors that aff ect product perfo rmance Several factors affect the time it takes to p rint a jo b: ● Maximum product speed, meas ured in page s per minute (ppm) ● The use of special paper (such as transparencies, heavy paper, and custom-size pape r) ● Product processing and d ownload time ● The complexity and size of gr aphics ● The spe[...]

Restore fact ory-set defaults 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Restore Factory Settings 3. A verification message a dvises that completing the re set function might result in lo s s of data. Tou ch the Reset butt on to complete[...]

Control-panel help The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for spec ific topics. You can browse through the me nu structure by touching the buttons in the[...]

Paper feeds incorrectly or beco mes ja mmed ● The product does not pick u p paper ● The product picks up multiple sheets of paper ● The document feeder jams, ske ws, or pic ks up multiple sheets of p aper ● Prevent paper jams The product d o es not pick up paper If the product does not pick up p aper from the tray, t ry these solutions. 1. [...]

The docu ment feeder jams, skews, or pic ks up multiple sheets of paper ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is close d. ● Make sure that the top document-feeder cover is closed.[...]

Clear jams Jam locations 1 2 3 4 5 6 7 8 10 11 12 9 13 14 1 500-shee t trays (1 x 500 sheet fe eder and the 1 x 500-sh eet feeder with ca binet) 2T r a y 2 3 Output bin 4 Documen t feeder 5 Ri ght door (als o pro vides acce ss to the f us er) 6T r a y 1 7 1 x 500-sheet feeder jam-access door 8 1 x 500-sheet feeder with cabinet jam-access door 9 500[...]

Clear jams in the document fee der 1. Lift the latch to release the document-feeder cover. 2. Open t he docum ent-feed er cover . 3. Press on the door next to the document-feeder rollers to make sure it is c lose d completely. 238 Chapter 10 Solve problems ENWW[...]

4. Lift the jam-access door, and remove any jammed paper. To avoid damaging the original document if it is difficult to remove, rotate the green wheel at the front of the document f eeder to move the paper in the reverse direction. 5. Close the document-f eeder cover. NOTE: To avoid ja ms, make sure the guides in the d o cument feeder input tray a [...]

Clear jams in the output bin area 1. If paper is visible from the output bin, grasp the l eading edge and re move it. Clear staple jams To reduce the risk of staple jams, make sure th at you staple 30 or fewer pages of paper (80 g/m 2 (20 lb) at a time. 1. Open the upper- right door. 240 Chapter 10 Solve problems ENWW[...]

2. Pull the staple cartridge up and out to remove it. 3. Lift up the handle on the front of the staple cartridge. 4. Remove the sheet of staple s from the s taple cartridge. ENWW Clear jams 241[...]

5. Push down the handle on the front of the s taple cartridge. 6. Insert the staple cartridge. Press down on the top of the stap le cartridge until it clicks into plac e. 7. Close the upper-right door. 242 Chapter 10 Solve problems ENWW[...]

Clear jams in the stapler/stac ker 1. If paper is visible in the stapler/stacker output bin, grasp the leading edge of the paper and slowly pull the pap er out of the product. 2. Open the stap ler/stacker door. 3. If jammed paper is visible, grasp both sides of the paper and slowly pull it out of the produc t. ENWW Clear jams 243[...]

4. Lift up on the green tab to open the p aper guide, and remove any jammed p aper that is under the guide. 5. Close the stapler/stacke r door. 244 Chapter 10 Solve problems ENWW[...]

Clear jams in the right d oor WARNING! The fuser can be hot while the product is in use. 1. Open the right door. 2. Gently pull the paper out of the p ickup area. 3. If paper is visible entering the bottom of the fuser, gently pull downward to remov e it. CAUTION: Do not touch the transfer roller (callout 1). Co ntaminants on the roller can affect [...]

4. Paper could be jamme d inside the fuser where it would not be visible. Grasp the blue handles on both sides of the fuser, and pull the fuser straight out of the produc t. WARNING! Even if the body of t he fuser has cooled, the rollers that are ins ide could still be hot. Do not touch the fuser rollers until they have cooled. 5. Pull forward on t[...]

6. Align the fuser with the slots in the produc t, and push it s traight in until it clicks into place. 7. Close the right door. Clear jams in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. ENWW Clear jams 247[...]

2. If you cannot remov e the paper, or i f no jammed paper is visible in T ray 1, c lose Tray 1 and open the right door. 3. Gently pull the paper out of the p ickup area. 4. Close the right door. 248 Chapter 10 Solve problems ENWW[...]

Clear jams in Tray 2 1. Remove the tray. 2. Remove any jamme d or damaged s heets of paper. ENWW Clear jams 249[...]

3. Look inside the product, and remove any jammed paper from the paper-feed area. 4. Reinsert and close the tray. 250 Chapter 10 Solve problems ENWW[...]

Clear jams in the 1 x 500-sheet f eeder or the 1 x 500-sheet f eeder with cabine t 1. Open the jam-access d oor. NOTE: The 1 x 50 0-sheet feede r and the 1 x 500-sh eet feeder with cabine t each have separate jam-acce ss doors. Open the door t hat corresponds with the tray that has the jam. The message on the product control panel indicates which t[...]

4. Remove the 500-sheet tray. 5. If the edge of the paper is visible in the feed area, slowly pull the paper down and out of the product. NOTE: Do not force the paper if it w ill not move easily. If the paper is stuc k in a tray, try removing it through the ja m-access door. 6. Reinsert and close the tray. 252 Chapter 10 Solve problems ENWW[...]

Clear jams in the 3 x 500-sheet feeder 1. Open the 3 x 500-sheet feeder ja m-acces s doo r. 2. If jammed paper is visible, remove it. 3. Close the 3 x 500-s heet feeder jam-access doo r. ENWW Clear jams 253[...]

4. Remove the tray that has the jam. NOTE: The mess age on the product control panel indicates which tray has the jam. 5. If the edge of the paper is visible in the feed area, slowly pull the paper down and out of the product. NOTE: Do not force the paper if it w ill not move easily. If the paper is stuc k in a tray, try removing it through the tra[...]

Clear jams in the 3,500-sheet high-capacit y tray 1. Open the right and left trays. 2. Remove any damaged sheets of paper. 3. Above the right-si de tray, press the green button to release the jam-access plate. ENWW Clear jams 255[...]

4. If jammed paper is in the feed area, pull it down to remov e it. 5. Push up on the jam-access plate to close it. 6. Close the right and left trays. 256 Chapter 10 Solve problems ENWW[...]

7. Open the jam-access door on the right side of the high-capacity t ray cabinet. 8. Lift up the jam-release plate and remove any jammed paper. 9. Close the jam-access door on the right side of the high-capacity t ray cabinet. ENWW Clear jams 257[...]

Change j am rec overy This product provides a jam recovery feature that reprints jammed pages. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the General Settings menu, and then open the Jam Recovery menu. 3. Select one of the foll ow ing options: ● Auto — The product attempts to re[...]

Improve print quali ty Print from a d ifferent software p rogram Try printing from a different software program. If the page prints correctly, the p roblem is with the software program from which you were printing. Set the paper-type setting for the print job Check the paper type set ting if you a re printing fr om a software program and the page s[...]

4. Select a type from the Media T ype drop-down list. 5. Clic k th e Print button. Check the toner-cartridge status Follow these steps to check the estimated life remain ing in the toner cartridges and if applicable, the status of other replaceable m aintenance parts. 1. From the Home screen on the product control panel, scro ll to and touch the Su[...]

Calibrate the product to align the colors Calibration is a product functio n that optimizes pr int quality. If you experience any imag e-quality problems, calibrate the product. 1. From the Home screen on the product control panel, scro ll to and touch the Device Maintenance button. 2. Open the following menus: ● Calibration/Cleaning ● Full Cal[...]

Internal print-quality-test pages Use the p rint-quality-troubleshooting pages to help diagnose and solve color print-quality problems. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Troubleshooting ● Print Quality Pages ● PQ Troubleshooting Pages 3. Touch t[...]

Always use a paper type and weight that this pr oduct supports. In addition , follow these guidelines when selecting paper: ● Use paper that is of good quality and free of c uts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and c urled or bent edges . ● Use paper that has not been previously printed on. ● Use paper th[...]

● Photo (sRGB) : The p roduct interprets RGB color as if it were printed as a photograph using a digital mini lab. The product renders deeper, mo re saturated colors differently than with the Default (sRBG) theme. Use this theme when printing photos . ● Photo (Adobe RGB 1998) : Use this theme with printing digital photos that use the AdobeRGB c[...]

HP PCL 6 drive r ● Provi ded as the de fault dr iver on th e produc t CD. This driv er is aut omatica lly insta lle d unle ss y ou s elect a dif fer ent on e. ● Recommende d for all Window s environments ● Provi des t he o verall best spee d, pri nt qu ality , and prod uct-fe ature supp ort fo r most users ● Develope d to alig n with the Wi[...]

Set the individual tray alignment Adjust the alignment for individual trays when text or images are not cente red or aligned correctly on the printed pag e. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Print Quality ● Image Registration [...]

Improve copy quali ty Check the scanner glass for dirt or smudges Over time, s pecks of deb ris might collect on the sc anner glass and white plastic bac king which can affect performance. Us e the following procedure to clean the scanner glass and white plastic backing. 1. Press the power button to turn off the p roduct, and t hen disc onne ct the[...]

3. Clean the main scanner glass, the document- feeder glass (the small strip of glass on the left side of the scanner), and the white foam backing. Use a soft cloth or sponge that has bee n mo istene d with n onabr asive gl ass cleaner. Dry the glass a nd white p lastic backing by using a chamois or a cellulose sponge to prevent spotting. CAUTION: [...]

Calibrate the scanner If the copied image is not positioned c o rrectly on the page, calibrate the scanner. NOTE: When using the docu ment feeder, make sure to adjust the guides in the input tray so they are against the original document. 1. From the Home screen on the product control panel, scro ll to and touch the Device Maintenance button. 2. Op[...]

3. Adjust the sliders to set the Dark ness level, the Co ntr as t level, the Sharpness level, and the Background Cleanup level. Touch the OK butto n. 4. Touch the Start button. Optimize co py quality for text or pictures Optimize the copy job for the type of image being copied: text, graphics, or photos. 1. From the Home screen on the product contr[...]

Clean the pickup rol lers and separation pad in the document feeder 1. Lift the document-f eeder latch. 2. Open t he docum ent-feed er cover . ENWW Improve copy quality 271[...]

3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover. 272 Chapter 10 Solve problems ENWW[...]

Improve scan quali ty Check the scanner glass for dirt or smudges Over time, s pecks of deb ris might collect on the sc anner glass and white plastic bac king which can affect performance. Us e the following procedure to clean the scanner glass and white plastic backing. 1. Press the power button to turn off the p roduct, and t hen disc onne ct the[...]

3. Clean the main scanner glass, the document- feeder glass (the small strip of glass on the left side of the scanner), and the white foam backing. Use a soft cloth or sponge that has bee n mo istene d with n onabr asive gl ass cleaner. Dry the glass a nd white p lastic backing by using a chamois or a cellulose sponge to prevent spotting. CAUTION: [...]

5. Touch the Resolution button. 6. Select one of the predefined options. Touch the Sa ve button. 7. Touch the Start button. Check the colo r settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the Scan/Digital Se nd Settings menu. 3. Select the category of scan and send settings tha[...]

3. Select one of the predefined options, or touch the Manually adjust button and then adjust the slider in the Optimize For area. Tou ch the OK button. 4. Touch the Start button. NOTE: These settings are temporary. After you have f inis hed the job, the product ret urns to the default settings. Check the output-quality settings This setting adjusts[...]

2. Open t he docum ent-feed er cover . 3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover. ENWW Improve scan quality 277[...]

Improve fax qual ity Check the scanner glass for dirt or smudges Over time, s pecks of deb ris might collect on the sc anner glass and white plastic bac king which can affect performance. Us e the following procedure to clean the scanner glass and white plastic backing. 1. Press the power button to turn off the p roduct, and t hen disc onne ct the [...]

3. Clean the main scanner glass, the document- feeder glass (the small strip of glass on the left side of the scanner), and the white foam backing. Use a soft cloth or sponge that has bee n mo istene d with n onabr asive gl ass cleaner. Dry the glass a nd white p lastic backing by using a chamois or a cellulose sponge to prevent spotting. CAUTION: [...]

Check the send-fax resolution settings NOTE: Increa sing the resolution increa ses the fax size and se nd time. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options 3. Touch the Resolution button. 4. Select on[...]

Check the error-correction settings The Error Correction Mo d e setting might be disabled, which ca n reduce image quality. Follow these steps to enable it. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● [...]

2. Open t he docum ent-feed er cover . 3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover. 282 Chapter 10 Solve problems ENWW[...]

Check the fit-to-page setting If the Fit to Page setting is enabled, and the incoming fax is larger than the default page size, the product attempts to s cale the image to fit the page. If this setting is disabled, larg er images split across multiple pages. 1. From the Home screen on the product control panel, scro ll to and touch the Administrati[...]

The product does not print or it prints slowly The product does not print If the product does not print at all, try the following s olutions. 1. Make sure the product is turned on and that the control panel indicates it is r e ady. ◦ If the control pa nel does not indicate the product is r eady , turn the produc t off and then on again. ◦ If th[...]

The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer mee ts the minimum sp ecifications for this product. For a list of specifications, go to this Web site: www.h p.com/ support/lj700colo rMFPM775 . 2. When you configure the product to print on some paper types, such as heavy pap[...]

Solve easy-ac cess USB printing problems ● The Retrieve from USB menu does not open when you insert the USB flash drive ● The file does not print from the US B flash drive ● The file that you want to print is no t listed in the Retrieve from USB menu The Retrieve fr om USB menu does not open when you insert the USB flas h driv e 1. You must e[...]

The file that you w ant to print is not listed in the Retrieve from USB menu 1. You might be trying to print a file type that th e USB printing feature does not support. The product sup port s .p df, . prn, . pc l, .ps , and .cht fil e typ es. 2. You might have too many files in a single fol der on the USB flash dr ive. Reduce the number of files i[...]

Solve US B connec tion proble ms If you have connected the pro d uct dire ctly to a computer, check the cabl e. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not long er than 2 m (6.65 ft). Try using a shorter cable. ● Verify that the cable is working correctly by conne c t ing it to anoth[...]

Solve wir ed network proble ms Check the following items to verify that the p r oduct is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP ad dress that is listed on this page. ● The product has a poor physical connection ● The computer is using the incorrect IP[...]

The computer i s unable to communicate wit h the product 1. Test network communication by pinging the pro duct. a. Open a command-line prompt on your computer. For Windows, click Start , clic k Run , and then type cmd . b. Type ping followed by a space and then the IP ad dress for your product. c. If the window dis plays round-trip times, the ne tw[...]

Solve fax probl ems Checklist for solvin g fax problems Use the following checklist to help identify t he cause of any fax-related problems you encounter: ● Are you using the fax cable su pplied with the fax accessory? This fax accessory has been test ed with the su pplied fa x cab le to m eet RJ11 and functional specifications. Do not substitute[...]

Are you using a p hone company v oice-messaging ser vice or an an swering machine? If the rings- to-answer setting for the messaging s ervic e is lower than the rings-to-answer setting for the fax accessory, the mess aging service answers the call, and the fax accessory cannot receive faxes. If the rings-to-answer setting for the fax accessory is l[...]

Check fax accessory status If the analog-fax accessory does not appear to be functioning, print a Configuration Page rep ort to check the status. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Reports ● Configuratio n/Status Pages ● Configuratio n Page 3. Touch the Prin t button to print[...]

General fax problems Problem Cause Solution The fa x fail ed to send. JBIG is enab led, and the re ceiving fax machine does not h ave JBIG capability. Turn off the JBIG setting. An " Out of Me mory" status me ssage displays on the p roduct contro l panel. The pro duct sto rage disk is fu ll. Dele te some stored jo bs from the disk . From [...]

Use Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits. These are then assembled into packets which travel on the Intern et. The packets are converted and tr ansmitted back to analog signals at or near the destination. Transmission of information on the Internet is digital instead of analog. Therefore, there a[...]

Problems with receiving f axes Problem Cause Solution Inco min g fa x ca lls are n ot bei ng answ ered b y th e fax a ccess ory (no fa x detected ). The rings- to-answer s etting might no t be set correctly. Check t he rin gs-to-answ er setting. The fax cable might not be connected corr ectly , or th e fax cabl e is not work ing. Check t he install[...]

Problem Cause Solution The product is either low o n toner or has run out of toner. If conf igured , the product stops pr inting as s oon a s it is lo w on toner or r uns o ut of toner . Any faxes rec eived are stor ed in memory and prin t after the toner has been r eplaced. The incoming call mig ht be a voice call. Incoming voice calls usually sho[...]

Problems with sending faxes Problem Cause Solution Faxes are transmitting very slowly. You might b e sending a complex fax, such as one with many grap hics. Complex fax es take long er to transmit. The re ceiving fax m achine might have a slow mod em spee d. The fa x acce ssory only se nds th e fax at the fastest modem speed the receivi ng fax mac [...]

Problem Cause Solution Outgoing fax calls keep di aling . The fax acces sory autom atically redi als a fax num ber if th e Redi al On Bu sy opti on is on or if the Redial On No Answ er option is on. This is no rmal o pera tion. If y ou do n ot want the f ax to retry , set the Redi al On Busy option to 0, set th e Redi al On No Answer optio n to 0, [...]

Fax error codes If a fax problem occurs w hich prevents or interrupt s fax transmission, an error code is generated that can help in determining the cause of the problem. Error codes s how up in the fax activ ity log, the fax call report, and the T.30 P rotocol Trace. Print one of thes e reports to obtain the error code. A detailed description of t[...]

Send-fax messages Table 10-1 Se nd-fax messag es Mess age Err or No. D escri ptio n Actio n Cancelled 0 Someone cancelled the fax at the produc t contro l panel. None. Success n/a Th e fax was sen t succ essfully. None . Fail Busy 0 The receivin g fax mac hine is busy . The fax will be retire d automatica lly (if configu red), other wise try resend[...]

Receive-fax messages Table 10-2 Receive-fax m essages Mess age Err or No. D escri ptio n Actio n Success n/a The fa x transmis sion was succes sful. None. Blocked n/a The receivin g fax mach ine is using the bloc ked-num ber feature and is blo cking th is fa x. None. Failed Any The fax might b e corrupted or not sent. Ask t he se nder to res end th[...]

Service settings These items in the control-panel menus are intended to be used when an HP service repres entative is assist ing you. Settings in the Troubl eshooting menu 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Troubleshooting ● Fax Fax T.30 Trace This[...]

Solve produc t software problem s (Windows) A print driver for the product is not visible in the Prin ter folder 1. Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-clic k t he icon, and select Clo se or Disable . 2. Try connecting t he USB c able to a [...]

Windows 7 a. Click the Windows icon in the low er- left corner of the screen. b. Click Devices and Printe rs . c. Right-click the product driver icon, and then select Printer p ro perties . d. Click the Ports tab, and then click Conf igure Port . e. Verify the IP address, and then click OK or Cancel . f. If the IP addresses are not the same, delete[...]

Solve produc t software proble ms (Mac OS X) ● The product name does not app ear in the product list in the Print & Fax or the Print & Scan lis t ● A print job was not sent to the product that you wanted ● When connected with a USB cable, the product does not appear in the Print & Fax or the Print & Scan list after the driver [...]

4. Make sure that you do not have too m any USB devices drawing power from the c hain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the computer. 5. Check to see if more than two non-powered US B h u bs are connected in a row on the chain. Disconnect all of the devic es from the ch a in, an d then [...]

Remove software (Windows) Windows XP 1. Clic k Sta rt , Control Panel , and then Add or R emove Progra ms . 2. Find and select the product from the list. 3. Clic k th e Change/Remove button to remove the software. Windows Vista 1. Click the Windows icon in the lower-left corner of the screen. Click C ontrol Panel , and then clic k Programs and Feat[...]

Remove the print driver (Mac OS X) You must have administrator rights to remove the software. 1. Ope n System Preferences . 2. Select Print & Fax . 3. Highlight the product. 4. Click the minus (-) symbol . 5. Delete the print queue, if ne cessary. ENWW Remove the print driver (Mac OS X) 309[...]

310 Chapter 10 Solve problems ENWW[...]

Index Symbols/N umerics 3 x 500 sheet feeder jams 253 3,500-shee t high-capacity orientation 49 3,500-shee t high-capacity input capacity 49 3,500-shee t high-capacity input tray part number 62 3,500-shee t high-capacity tray clear jams 255 loading 49 500 sheet -feeder jams 251 500-sheet input tray part number 62 500-sheet tra y loading 46 A access[...]

HP EasyColo r (Windows) 111 setting (Mac) 112 color theme changing, Windows 112, 263 color usage job l og page description 15 colors cal ibrate 261 configuration page description 14 configuring IP address 19, 22 connecting to AirPrint 123 connection USB with Mac 21 USB with Windows 18 control panel cleaning 12 help 12, 234 locating 5 copy adjust li[...]

feeding problems 294 file directory page description 14 file upload, Mac 221 firmware update, Mac 221 first page printing on different paper (Windows) 94 folders sending to 16 0 fonts upload , Mac 221 formatter security 22 7 fraud Web site 56 fuser jams 245 G gateway, se tting default 2 12 general configuration HP Embedded Web Server 215 grayscale [...]

Mac driver settings Job Storage 118 Macintosh HP Ut ility 221 managing network 212 manual duplex Mac 103 Windows 85 margins, small copy ing 2 70 media stapling 71 supported sizes 26 memory included 2 memory DIMMs security 22 7 modem speed 29 6 multiple pages p er sheet printing (Mac) 104 printing (Windows) 87 N Netsc ape Naviga tor, version s supp [...]

print media loading in Tray 1 36 print on both sides Mac 103 Windows 85 print settings HP Embedded Web Server 216 printing from USB storage accessories 126 settings (Mac) 103 stored jobs 119 printing on both sides settings (Windows) 83 problem-solving no respon se 284 slow response 285 product memory sending to 16 4 product memory, scan to 164 PS f[...]

staple options selectin g (Mac) 106 selecting (Windows) 101 stapler capacity 51 lo ading st aple s 71 setting default sta ple location 51 staples, loading 71 stapling 71 setting default location 5 1 status HP Utility, Ma c 221 status, fax accessory page 293 stopping a print request (Mac OS X) 109 st oppi ng a pr int req uest (Windows ) 107 storage,[...]

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