HP PhotoSmart A620 Series manual

HP Photosmart A620 Series - Help[...]

Contents 1 HP Photosmart A 620 series H elp ................ ........................... ............................ .....................5 2 Get start ed How do I? ............... ........... ............. ............ ............ ............. ............ ................ ............ . ...... ........7 Find more information ............... ..[...]

Get creative .......................................... ........................................................................ ...........27 Draw on photos ....................................................... ......................................................... .28 Add captions ................. .................... ......................[...]

6 Maintenance Toolbox dialog box ......................................................................................................... ... ......53 Open the Toolbox ..................................... ..................................................... .................... 53 Use the Toolbox .................................................[...]

4[...]

1 HP Photosmart A620 series Help Welcome to the HP Photosmart A620 seri es Help! For more inform ation about t he HP Photosmart printer, see: • “ Get started” on p age 7 • “ Paper basics” on page 19 • “ Print without a co mputer” on page 21 • “ Print from a comp uter” on page 39 • “ Maintena nce” on pag e 53 • “ Sh[...]

Chapter 1 6 HP Photosmart A620 series Help[...]

2 Get started This section provides intro ductory information about the HP Photosmart A620 series printer. This section cont ains the follow ing topics: • How do I? • Find more in formation • The HP Ph otosmart at a gl ance • Control pane l buttons an d indicator li ghts • The touch screen and stylus • Printer menus How do I? Click any [...]

Find more information Your new HP Ph otosmart A620 serie s printer comes with t he followin g documentat ion: Setup instructions : The setup instructions explain how to set up the printer, install the HP Photosmart software, and print a photo. Read this document first. This doc ument may be called Quick Start Guide or Setup Guide, depending on your[...]

The HP Photosma rt at a glance Figure 2-1 Fro nt and rear vi ews Label Description 1 Input tray : Load p aper here. Open the ou tput tray first. The input tray opens automatically when you open the output tray. To close the input tray you must close the output tra y first. 2 Input tray ext ension : Pull out to support paper . 3 Paper-width gu ide :[...]

Figure 2-2 In ternal battery compartmen t Label Description 1 Battery compartment cover : Open this cover on the bottom of the printer to insert the o ptional HP Photosmart Internal Battery. 2 Internal battery : The HP Photosmart Internal Battery. You must purchase the battery separately. 3 Internal battery compar tment : Insert the optional HP Pho[...]

The touch screen and stylus This section de scribes how to u se the touch screen and styl us to intera ct with t he printer. • Use the touch screen • Use the stylus Use the touc h screen Use your fingers on the touch screen for most o perations, such as p hoto navigatio n, printing, maki ng selectio ns in the printer menus, or touching the on s[...]

Table 2-1 Printer status bar icons Printer status icon Description Ink level : Indicates the amount of ink estimated to be remaining in the print car tridge. Estimated t ime remaini ng : Indicates estimated print time remaining in the print queue. Battery status : Indicates how much charg e remains on the optiona l printer battery, if installed. Nu[...]

Related topics “ View estimat ed ink leve ls” on page 54 Use the stylus Use the stylus to draw on a ph oto or to enter a ca ption for a photo t hrough the touch screen keyboard. For mo re information, see “ Get creative ” on page 27 . NOTE: If the printer is set to a language tha t does not use the roma n alphabet, the printer displays the [...]

How to use the printer menus The printer menus con tain many feat ures for printing phot os, changing print setti ngs, and more. Label Description 1 Menu name : The name of the current menu. 2 Menu option : The options available in the current menu. 3 Menu scroll arrows : Touch to scroll through menus or menu options. TIP: The printer menus contai [...]

The menus Specialty Printing Projects Some printer functio ns may be unavailable an d grayed out in the p rinter menus wh en a selected specialty pri nting project m ode is turned on. • Panoramic photos : Touch to turn pan oramic printing On or Off (defaul t). Touch On to print a ll selected pho tos with a 3:1 a spect ratio; load 10 x 30 cm (4 x [...]

• Security leve l : Select Low (default) or Hi gh . The Low settin g does not require users of other devi ces with Bluetoot h wireless technology to enter the p rinter passkey. High requires users of o ther devices wi th Bluetooth wireless te chnology to enter the printer passke y. • Reset Bluetooth optio ns : Select to reset all items in the B[...]

• Print quality : Touch to chang e the print quali ty. Choose betwe en Best , Normal , or Fast Norm al print quality. • Paper type : Touch to ch ange the ty pe of paper on w hich to prin t. Choose bet ween HP Advan ced , HP Premium , Other, Plain , or Other, Photo . HP recommends using HP Advanced Photo Pap er for best results. I f you are prin[...]

Chapter 2 18 Get started[...]

3 Paper basics Learn how to cho ose the right pap er for your print job and how to load i t into the input tray for printing. • Choose the best p aper for the job • Load your p aper Choose the best paper for the job Use HP Advanced Phot o Paper. It is especial ly designed to w ork with the inks in your printer to create beaut iful phot os. Othe[...]

To load paper 1. Open the out put tray. The in put tray opens automatic ally. 2. Load up to 20 sheets of pho to paper with the print side or glossy side facing the front of the print er. If you are using tabbed paper, load the paper so tab feeds in last. Wh en loading, slide the paper to the left side of the input t ray and push the paper d own fir[...]

4 Print without a computer This section co ntains the follo wing topics: • Print from a PictBridge-cer tified camera or device • Print from a memory card • Print from a Bluet ooth device • Print photos from an iPod • Get creative • Enhance or edit your photos Print from a PictBridge- certified camera or device This section describes th [...]

• Print photos from a memory card • Save photos f rom a memory ca rd to another devi ce • Remove a memory card Label Description 1 xD-Picture Car d 2 Compact Flash I and II 3 Memory Stick 4 Secure Digital, MultiMediaCard (MMC) Supported memory cards The HP Photosmart pri nter can read a variety of memo ry cards. These cards are manufactured b[...]

Memory card How to insert the memory card MultiMediaCard • Angled corner is on the right • Metal contacts face do wn Secure Di gital • Angled corner is on the right • Metal contacts face do wn • If you are using a miniSD card, attach the adapter that came with the card before you insert the card into the printer Memory Stick • Angled co[...]

3. If you want several copies of t he same phot o, touch the Copi es icon on the photo, set the number of copie s to be printed, and then touch OK . 4. Touch the arrow keys to browse t hrough photos and sele ct other photos yo u want to print. T o return t o the th umbnai l view, t ouch . 5. When you f inish selecting photos, press the Print icon o[...]

To cancel pr inting 1. Touch Cancel on the quick touch fra me when viewing a photo in 1-up view . If the current photo is not in the print queue ▲ Click Yes in the Cancel All Printing dialog box. If there is only one photo in the print queu e ▲ The print is cancelled wi thout displa ying a dialog box. If the current photo is in the print queue [...]

Configure Blu etooth To access the full configuration op tions for Bl uetooth wire less technology, you need t o configure bot h the printer and you r computer. The w ay you access these setti ngs depends on t he Bluetooth so ftware you use. This section pro vides Bluetoo th instructions using the Widcom m software. In general, the default Blue too[...]

Print photos from an iPod If you have an i Pod that can store p hotos, you can conne ct your iPod to the p rinter and print the photos. Before you begin Check that the images you copy to the iPod are i n JPEG format. NOTE: iPods might no t be available i n your country/ region. To impo rt ph otos to a n iPod 1. Copy photos from a memory card to you[...]

To access c reative options 1. View a phot o in 1-up view. 2. Touch Get Cr eative . 3. In the Get Creative Menu , touch the desired creative option. Use t he onscreen arrows to navi gate through a ll the creative options avail able. Draw on photos The Scribble creative option lets you draw on the current photo with the stylus. You can change the co[...]

for the text. Th e keyboard is in the langu age set for the printe r, so long as the lang uage uses roman characters. Fo r non-roman lang u ages, the English keyboard is di splayed. To use the Capti on creative option 1. Touch Get Creative w hen viewi ng a photo in 1-u p view. 2. Touch the Caption creative opti on. Use the onscreen arrows t o navig[...]

To use the Frame s creative opti on 1. Touch Get Cr eative when viewin g a phot o in 1-up view. 2. Touch the Frames creative option . Use the onscreen arrows to navi gate to this optio n if it is not visibl e. 3. Touch the desi red category to view the frames availabl e in that category. T ouch to retu rn to th e main Fr ames wind ow to se lect a d[...]

Create a lbums The Albums creative option lets you add photos t o photo album books. You can se lect from several cate gories, in cluding: Se asonal, Kids, Ge neral, and Spec ial. To use the Albums c reative option 1. Touch Get Creative w hen viewi ng a photo in 1-u p view. 2. Touch the Albums creative opti on. Use the onscreen arrows to navigate t[...]

Use Design Gallery The Design Gal lery creative optio n lets you apply special effects. You can modify the effect by changing the settings availa ble for that effect. To use the Desi gn Galley cre ative option 1. Touch Get Cr eative when viewin g a phot o in 1-up view. 2. Touch the Design Gallery creative option. Use t he onscreen arrows to navi ga[...]

To print from a slide show 1. When the photo yo u want to prin t is displayed, touch a nywhere on the to uch screen to pause the slide show. 2. Touch the Print ic on to print the photo. The slide show resumes after print ing. Specialty printing projects This section discusses se veral specialty print ing projects , special printin g modes you can t[...]

5. Touch the Print i con on the quick t ouch frame. The printed shee t contains 1 6 copies of a single photo. 6. If you are fini shed printing in Photo Stickers mo de, touch Ye s at the prom pt to exit Photo Stickers mode . Passport photos To use Passport Photo s mode 1. Touch the Menu icon on the quick touch f rame. 2. Touch Sp ecialty Printi ng P[...]

Enhance or edit your photos You can enhance or edit your photos in various w ays, as explained in the follo wing: • Use Photo Fix • Crop a photo • Remove red-eye f rom your photos • Adjust photo brigh tness • Change print quality • Delete a pho to Use Pho to Fi x Photo Fix autom atically enhances your photos using H P Real Life T echnol[...]

Remove red-eye from your photos The printer p rovides a way to red uce red-eye that can occur in photos ta ken wit h a flash. To remove red-ey e 1. Touch Ed it Photo when viewing a pho to with red-eye in 1-u p view. 2. Touch Re move Red-Eye . The Red-eye ic on flashes and t hen displays continu ously after red- eye removal. A message is di splayed [...]

Delete a photo You can delete a pho to or video clip fro m a memory card or stora ge device using the printer. To delete a photo 1. View the photo or vid eo clip i n 1-up vi ew. 2. Touch Edit and touch De lete . Follow t he prompts on the touch scree n. If you delete a photo used in an album, a me ssage appears alert ing you that dele ting the phot[...]

Chapter 4 38 Print without a computer[...]

5 Print from a computer This section describes how t o print photos when th e HP Photosmart A620 series printer is connected t o a computer, and you want to print an image from an im aging applica tion such as Photos mart Essen tial. This section co ntains the follo wing topics: • Printer software • Transfer photos to a computer • Enhance yo [...]

What's This? help Use What's Thi s? help to learn more about t he available printing o ptions. To use What's Thi s? help 1. Move the cursor over the fe ature that you w ant to learn m ore about. 2. Click the right mou se button. The What's Thi s box is displa yed. 3. Move the cu rsor over th e What 's Th is? box, and then c[...]

printer must be conne cted to your computer wi th an appropriate USB cable. In ad dition you must have insta lled the HP Phot osmart softwar e. You need to transfer the pho tos to your computer to use them i n image ed iting software, in cluding the HP Photosmart software that came with the printer. To transfer photos to a compu ter 1. Connect the [...]

NOTE: You can also use Wind ows Explorer to copy files f rom the computer to the memory card. Delete photos and other fi les from a memory card Follow these step s to delete photos a nd other files fr om a memory card. To delete photos or fi les fro m a memory card 1. Make sure the prin ter is connected to the computer. 2. Insert a memory card th a[...]

To change the HP R eal Life technol ogies setting 1. Open the Printe r Properties dialog b ox. For more inf ormation, see “ Printer Properties dialog b ox” on page 39 . 2. Click the Features tab. 3. In the HP Real L ife technolog ies Photo fix drop-down li st, select t he appropriate setting for th e photo you are printing. Maximum dpi Use maxi[...]

Change the pr int quality Choose the pr int quality an d speed to optim ize your photo printing . To select a print q uality and speed 1. Open the Pri nter Properties di alog box. For m ore inform ation, see “ Printer Properties dialog box” on page 39 . 2. Click the Features tab. 3. In the Paper Type drop-dow n list, select the type of paper th[...]

Change the p aper size Use the Printer Properti es dialog box instea d of the softw are applicatio n's Page Setup dialog box to se lect a paper size. Some sof tware appli cations do not l ist all the pa per sizes the printer su pports. To select a pap er size 1. Open the Printe r Properties dialog b ox. For more inf ormation, see “ Printer P[...]

3. You can adjust the following settings: • Adjust th e Brightness , Saturation , and Color Tone to af fect how overall colors are printed. • Adjust the Cyan , Magenta , Yellow , and Black sliders to specif y the level of each color tha t is used in printi ng. NOTE: When you adjust color setti ngs, the changes a re reflected in the Preview box.[...]

Print preview You can preview a d ocument on th e computer before p rinting it. If the print preview does not look the way you want it to, close the preview wi ndow and make the nece ssary adjustme nts to the document o r to the print sett ings. For more inf ormation on chang ing the print settings, see “ Chang e the print settings fo r the prin [...]

Print NOTE: If your soft ware program incl udes a photo pri nting feature, follow t he instructions that are provided wit h the software prog ram. Otherwi se, follow these inst ruct ion s. 1. Open the pho to in a soft ware program tha t allows e diting, su ch as HP Phot osmart software. 2. Open the Pr int Prop erties dialog b ox. For mo re informat[...]

Print photos with a bo rder Guidelines • To learn how to use t he photo print ing features, se e the “ photo enhan cing” on page 42 p age. • Verify the photo paper you are using is no t rippled or curle d. • Do not exceed t he paper tray capacity when lo ading media. For more informa tion, see “ Printer specificat ions” on page 81 . P[...]

Print postcards Guidel ines • Use only cards and small media th at meet the p rinter paper-size specifications. For more informatio n, see “ Printer specifications” on page 8 1 . • Do not exceed the pa per tray cap acity when l oading me dia. For more information , see “ Printer specifications” on page 81 . Prepare to p rint 1. Verify t[...]

Print panoramic ph otos For true panoram ic printing, you must have t aken a panoramic pho to. Also, use HP panorama paper 10 x 30 cm (4 x 12 inch). To create a pano ramic print from a no n-panoramic photo, see the pa norama photos section of “ Specialt y printing projects” on page 33 . Guidelines • To learn how to use the photo printing feat[...]

Print on in dex cards and other small media Guidel ines • Use only cards and small media that me et the printer paper-size speci fications. • Do not exceed the pa per tray cap acity when l oading me dia. For more information , see “ Printer specifications” on page 81 . • Print qualit y decreases when printi ng on plain paper su ch as inde[...]

6 Maintenance This section cont ains basic mai ntenance proc ed ures that can help keep your printer performing wel l and producing top- quality photos . • Toolbox dial og box • Align the print cartridg e • Clean the p rint cart ridge autom atically • View estimated in k levels • Insert or replac e the print cartri dge • Remove ink from[...]

you need to al ign the print cartrid ge manually in clude document s that print at an angl e, colors not printing satisfactori ly, or poor print quality. To align the print cartr idge from the printer 1. Load a sheet of H P Advanced Photo Pap er in the input tray. 2. Touch the Menu icon in the quick tou ch frame, and the n touch Cartri dge . 3. Tou[...]

NOTE: Ink from the ca rtridges is used in the pri nting process in a number of different ways, includin g in the ini tialization p rocess, which pre pares the device and cart ridges for printing, a nd in printhead servicing, wh ich keeps prin t nozzles clear and ink flow ing smoothly. In additio n, some residual ink is left in the cartridge after i[...]

To insert or r eplace a print cart ridge 1. Make sure the pow er is on and you have removed the cardbo ard from inside t he printer. 2. Open the print cart ridge door of t he printer. 3. Remove the b right pink tape from the cartridge. NOTE: Do not touch th e copper-colored contact s on the prin t cartridge. 4. If you are re placing a cartrid ge, p[...]

To order HP papers a nd other suppli es, go to www.hp .com/bu y/supplies . If prom pted, choose your country/region, follow the promp ts to select your product, and then cl ick one of the shoppi ng links on the page. Print a test page The information on a test page can be h elpful if you nee d to contact HP support. It also contains informat ion ab[...]

The HP Digit al Imaging Moni tor icon shows the status of the printer: The HP Digital Imaging Monitor icon has a green check mark when the p rinter is in an idle state. The HP Digital Imaging Monitor icon has an excl amation mark when there is an e rror. An error message also ap pears. Click the error message or HP Digital Imaging Monitor icon to r[...]

7 Troubleshooting Before contacti ng HP support, read this section for troubleshootin g tips or go to the onlin e support services a t www.hp.com/support . Before you b egin , make sure: • All the cable con nections betwee n the printer and comput er are secure. • You are using the most recent version of the printer softwa re. TIP: HP recommend[...]

One or more sy stem comp onents d id not meet m inimum sy stem re quirements Cause: A component of the computer system d oes not meet the min imum or recommended syst em requirements. Solution: • A red circle on the System Requirements dialog box indicates which part of the system does not meet the mi nimum requirements for s oft ware installa ti[...]

• Try inserti ng a CD that you know au toplays. If tha t CD does not aut oplay, you may need to service the CD-RO M drive. • If other CDs work but the HP Photosm art CD does not work, you may ha ve a damaged CD. You can download the printer so ftware from www.hp.com/ support . A "There was an error wri ting to Dot4" message appeared C[...]

Printing and hardware issues • The print out did not appear • The computer and printer lost commu nication • The Found N ew Hardware W izard did not recognize the printer when it was connected to the comput er • The New Hardwa re Wizard did not appear w hen the printer and co mputer were connected wi th a USB cabl e • The HP Digi tal Imag[...]

The computer and p rinter lost communicati on Cause: • The comput er might not be co nnected to the pri nter. • The printer mi ght be turned off. • The printer mi ght not be conne cted to a power sou rce. • You might be usi ng a USB hub or dockin g station that has multiple devices connected to i t. Accessing another device can temporaril y[...]

The New Hardwar e Wizard did not ap pear when th e printer and c omputer were connected with a USB c able Cause: You may not be using the proper versi on of Windows , or there may be something w rong with the U SB cable or the U SB cable connect ion. Solution: Make sure the computer’s operatin g system is the proper version of Windows and that th[...]

A small re d circle appear ed on the HP Digita l Imaging Monitor icon in the W indows taskbar Cause: There i s a connection or comm unication probl em between t he printer and the computer. Solution: 1. Connect the pr inter directly to a USB po rt on the computer. 2. Unplug the USB cabl e from the com puter, then pl ug it in again. 3. Disconnect al[...]

Solution: From t he software a pplication's Fil e menu, selec t Print , then click Proper ties and choose the desired print setti ngs. The printer does not print borderl ess photos when pri nting without a co mputer. Cause: The borderless printing opt ion may be turne d off. Solution: To t urn on borderless prin ting, foll ow these st eps: 1. [...]

To improve the system resour ces, close all open program s except Windows Explorer and Systray, then try prin ting again: To improve system resources 1. Press Ctrl+Alt+Delete . 2. Select all programs except W indows Explorer and Systray. Hold Ctrl or Shift to select mult iple progra ms. 3. Click End Task . If a second messag e appears, click End Ta[...]

Solution: • Make sure you have sel ected the correc t orientatio n on the Features ta b of the Printer Properties dialog b ox. • Make sure you have select ed the correct pa per size. For more information, see “ Change the paper size” on page 45 . Print quality is poor Cause: • You may ha ve magnifi ed the ph oto too much. • The print ca[...]

The printout does not appear as it sh ould Cause: The pa per may be marked, scratched, or wrinkled , or the paper may be dark in color or contai n metallic fib ers. Solution: If the pape r is damaged, dark in color, or conta ins metallic fibe rs, the sensor may not detect paper type and si ze accurately. Make sure the paper is clear, free of scratc[...]

• The passkey (PIN) t hat the device wi th Bluetooth wireless technology is u sing for the printer may be incorrect. Make sure the correct passkey for the printer is entered i n the device with Bluetooth wire less techno logy. • You may be too far from the printer. Move th e device with Blu etooth wireless technology closer to the prin ter. The[...]

• The print ca rriage has stal led • The printer is out of paper • There is a paper j am • The paper l oaded does not mat ch the paper si ze selected • The memory card has been in serted upside down • The memory card is not i nserted properly • Insert only one memory card at a time • There was a problem with t he memory card • Com[...]

3. Make sure the cartridge is compatible with th e printer. 4. If this does no t work, repl ace the cartrid ge. The print car riage has sta lled Solution: The re is an obstruction blocking the path of the pri nt carriage or the cartridge se rvice station. Contact HP supp ort for help, or go to the online support services at www.hp.com/suppo rt . Th[...]

The memory card has been in serted upside dow n Solution: The memory card has been in serted upside down. Remove th e memory card and reinsert i t with the gold cont acts facing down. The memory card i s not inserted properl y Solution: The printer can de tect the me mory card but cannot read it. Pu sh the memory card gently i nto the memory card s[...]

Chapter 7 74 Troubleshooting[...]

8 Shop for ink supplies To find the print ca rtridge reorder number, se e the printed do cumentati on that came wit h the HP Photo smart. You can also use the softwa re that came with the HP Photosmart to find out the reorder number for the p rint cartridge. You can order print ca rtridges onl ine from the HP Web sit e. Additionally, you can contac[...]

Chapter 8 76 Shop for ink supplies[...]

9 HP support and warranty This section co ntains the follo wing topics: • Check the HP support Web sit e first • HP support b y phone • HP Warranty • Additional warranty options Check the HP support Web site first Check the document ation that cam e with the print er. If you do not f ind the inform ation you need, check out th e HP support [...]

Placing a call Call HP support while you are in front of th e computer and the H P Photosmart. Be prepared to provide the fol lowing informat ion: • Device model number (locat ed on the labe l on the front of th e device) • Device serial numb er (located on the ba ck or bottom of the device) • Messages that ap pear when the situation o ccurs [...]

HP Warranty Additional warranty options Extended servi ce plan s are avail able for th e printe r at additional co sts. Go to www.hp.com/support , select your cou ntry/region and la nguage, then e xplore the services and warranty area fo r information about the extended service plans. HP Warranty 79[...]

Chapter 9 80 HP support and warr anty[...]

10 Specifications This section lists the minimu m system requirements for in stalling the HP Photosmart software, and provides selected printer specificati ons. • System requirem ents • Printer specifica tions System requirements Operating System Windows XP Home, XP Professional, x64 Editio n, or Vista Process or • Windows XP Home & XP Pr[...]

MPEG-1 Margins Top 0.0 mm (0.0 inches) ; Bottom 0.0 mm (0.0 inches) ; Left/right 0.0 mm (0.0 inches) Media Sizes Photo paper 10 x 15 cm (4 x 6 inch es), 13 x 18 cm (5 x 7 inches) Photo paper with tab 10 x 15 cm with 1.25 cm tab (4 x 6 inches with 0.5 in ch tab) Index cards 10 x 15 cm (4 x 6 inche s) A6 cards 105 x 148 mm (4.1 x 5 .8 inches) L-size [...]

11 Regulatory and environmental information The followin g regulatory and environmental information applies to t he HP Photosm art A620 series pri nters. • Regulatory not ices • Environmental product stewardship pro gram Regulatory notices The followin g regulatory not ices apply to the HP Photosmart A620 serie s printers. • FCC stateme nt ?[...]

FCC statement LED indica tor stat ement VCCI (Clas s B) compli ance stat ement for u sers in Japan Chapter 11 84 Regulatory and environmental information[...]

Notice to us ers in Japan about po wer cord Notice to users in Korea European Union Regulatory Notice Environmental product stewardship program Hewlett- Packard is committed t o providing qu ali ty products in an envir onmentally soun d manner. Design for recycling ha s been incorporated into th is product. The number of materials has been kep t to[...]

For more informati on, visit HP’s Commit ment to the Envi ronment Web site at: www.hp .com/hpi nfo/global citizenshi p/environ ment/in dex.html This secti on contai ns the foll owing topic s: • Paper use • Plastics • Material safety dat a sheets • Recycling program • HP inkjet supp lies recycling program • Energy consumptio n • Disp[...]

Disposal of Wa ste Equipment by Us ers in Pr ivate Households in the Euro pean Union Environmental product stew ardship program 87[...]