HP ProDesk 400 G1 SFF Bundle manual

Maintenance and Service Guide HP ProDesk 400 G1 Microtower HP ProDesk 480 G1 Microtower HP ProDesk 490 G1 Microtower HP ProDesk 400 G1 Small Form Factor[...]

© Copyright 2013, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products[...]

About This Book WARNING! Text set off in this manner indicates that fail ure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follo w directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental[...]

iv About This Book[...]

Table of contents 1 Product features ...... ......... ............ .......... ......... ........... .......... ............ ......... .......... ......... .... 1 Standard configuratio n feature s .............. ................ ............... ................. ............... ................ .. .. 1 Micro tower ......... .........................[...]

Drives ............. ........... ........... ............. ........... .............. ........... ........... .............. ....... 19 Misc boar ds ........... .............. ........... .............. .............. ............... .......... ............... ... 19 Sequential part number list ing ........... ............ ......... ............ ..[...]

Front bezel ........ ........ .......... ........ .......... ........ .......... ........ ........ .......... ........ .......... ........ . ......... 44 Bezel blanks .......... ........ .......... ......... ........ .......... ......... .......... ........ ........ ........... ........ ..... ........ 45 Memory .... .......... .......... ..........[...]

Installing D IMMs ..... ............... ............. ............... ............... .............. ............... ......... 98 Expansion card ............ .......... ........... ............. .......... ......... ............. .......... ........... .......... ... .... 100 System board connections ........... ........ ........ ........... ......[...]

Solving audio p roblems .... ............... .................. ............... ................. ................ ................. .. 169 Solving printer p roblems ........ ............... .................. ................ ................. ................ ............ . 171 Solving keybo ard and mouse p roblems ...............................[...]

System Recovery ... ................ .............. ............... ................. ............... ................. .. 216 System Reco very when Windows is r espondin g .................. ....................... 216 System Rec overy when Wi ndows is not respon ding ..................... ............... 217 System Recovery us ing recovery media [...]

1 Product features Standard configuration features Features may vary depe nding on the m odel. For a compl ete listing of the hardware and software installed in the computer, run the diagnostic ut ility ( included on some computer models only). Microtower Standard configuration features 1[...]

Small Form Factor 2 Chapter 1 Prod uct features[...]

Front panel components Microtower (model 400/490) Drive configuration may vary by model. Some models have a bezel blank cove ring one or more drive bays. 1 5.25-inch Optical Drive (optional) 6 Microphone Connector 2 5.25-inch Half-Height Drive Bay (behind bezel) 7 Hard Drive Activity Light 3 3.5-inch Media Card Reader (optional) 8 USB 3.0 Ports (bl[...]

Small form factor Drive configuration may vary by model. Some models have a bezel blank cove ring one or more drive bays. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Dual-State Power Button 3 USB 3.0 Ports (blue) 7 Hard Drive Activity Light 4 Microphone Connector 8 3.5-inch Media Card Reader (optional) NOTE: The [...]

Rear panel components Microtower (model 400) 1 Power Cord Connector 7 Line-Out Connector for powered audio devices (green) 2 Power Indicator Light 8 Voltage Select Switch 3 PS/2 Keyboard Connector (purple) 9 PS/2 Mouse Connecto r (green) 4 Serial Connector 10 RJ-45 Network Connector 5 USB 2.0 Ports (black) 11 VGA Monitor Connector 6 DVI-D Monitor C[...]

Microtower (model 490) 1 Power Cord Connector 8 Line-Out Connector for powered audio devices (green) 2 Power Indicator Light 9 Voltage Select Switch 3 PS/2 Keyboard Connector (purple) 10 PS/2 Mouse Connecto r (green) 4 Serial Connector 11 RJ-45 Network Connector 5 USB 3.0 Ports (blue) 12 VGA Monitor Connector 6 USB 2.0 Ports (black) 13 Optional Dis[...]

Small form factor 1 PS/2 Mouse Connector (green) 6 Power Cord Connector 2 RJ-45 Network Connector 7 PS/2 Keyboard Connector (purple) 3 Serial Connector 8 DVI-D Monitor Conne ctors 4 USB 2.0 Ports (black) 9 VGA Monitor Connector 5 Line-In Audio Conne ctor (blue) 10 Line-Out Connector for powered audio devices (green) NOTE: An optional second serial [...]

Serial number location Each computer has a unique serial number and a prod uct ID number that are lo cat ed on the exterior of the computer. Keep t hese numbers available f or use when contacting customer service for assistance. Microtower Small Form Factor 8 Chapter 1 Prod uct features[...]

2 Activating and Customizing the Software NOTE: This chapter provides information for both Windows 7 and Window s 8. Activating and customizing the software in Windows 7 If your computer was not shipped with a Wind ows® operating system, some portions of this documentation do not apply. Addi tional information is available in online help after you[...]

Downloading Windows 7 updates Microsoft may release upda tes to the operating s ystem. To help keep the compu ter running optimally, HP recommends checking for the latest updates du ring the initial installation and periodically throughout the life of the computer. 1. To set up your Internet connection, click Start > Internet Explorer and follow[...]

We recommend that you register yo ur comp uter with HP during operating system set up so you can receive important software updates, facilitate support questions, and si gn up for specia l offers. You can also register your computer with HP using the Register with HP app on the Start screen. CAUTION: After the activation process has begun, DO NOT T[...]

3 Illustrated parts catalog This chapter provides spare part informatio n for all chassis. NOTE: HP continually improves and changes product pa rts. For complete and current information on supported parts for your computer, go to http://parts urfer.hp.c om , select your country or region, and then follow the on-screen instructions. 12 Chapter 3 Ill[...]

Microtower chassis spare parts Computer major components Microtower ch assis spare parts 13[...]

Item Descrip tion Spare part number (1) Front bezel Fo r use in all countries and regions ex cept for the People’s Republic of China 745047-001 Fo r use in the People’s Republic of China 745048-001 (2) Access panel 745046-001 (3) Power supply 300W, Energ y Star 5.0 712298-001 300W, Energ y Star 6.0 748824-001 300W, Act ive PFC 715184-001 Power [...]

Item Descrip tion Spare part number Intel Core i7 477 1 (3.5-GHz, 8-MB L3 cache), 84W 742563-001 Intel Core i7 477 0 (3.4-GHz, 8-MB L3 cache), 84W 727373-001 Intel Core i7 477 0s (3.1-GHz, 8-MB L3 cache), 65W 732507-001 Intel Core i5 467 0 (3.4-GHz, 6-MB L3 cache), 84W 727381-001 Intel Core i5 467 0s (3.1-GHz, 6-MB L3 cache), 65W 732506-001 Intel C[...]

Cables Item Descrip tion Spare part number (1) Front I/O assembly 745049-001 (2) Power switch/LED assembly 745050-001 SATA d ata cable , 14 inch, 2 straigh t ends 745051-001 DMS-59 to dual VGA cable 463023-001 DMS-59 to dual DVI cable 463024-001 Adapter, DisplayPort to VG A 632484-001 Adapter, DisplayPort to DVI 662723-001 Adapter, DisplayPort to H[...]

Misc parts Item Descrip tion Spare part number (1) Fan sink (incl udes replacement t hermal material) Fo r use in 400 and 490 models, standard 745054-001 Fo r use in 490 models, BFR/PVC free 748826-001 (2) Speaker 745053-001 (3) Fan Standard 745052-001 Fa n, BFR/PVC fr ee 748825-001 Microtower ch assis spare parts 17[...]

Item Descrip tion Spare part number (4) Serial port, PCI car d 638815-001 (5) DisplayPort connector module (for use only in 490 MT models) 735966-001 Printer port, PCI card 638817-001 Card reader 14-in-1, USB 3.0, 3.5-inch, UHS-I 716390-001 15-in-1, USB 3.0, 3.5-inch, UHS-II 736299-001 Adapter, USB 3.0 to 2.0 736835-001 Optica l drive bezel bl ank [...]

Drives Description Spare part number Hard dr ive 2 TB, 7200 rpm, 3.5 inch 747993-001 1 TB, hybrid SSD 724937-001 1 TB, 7200 rpm, 3.5 inch 747992-001 500 GB, 7200 rpm, 3.5 inch 751283-001 500 GB, hybrid SSD 724938-001 256 GB Solid-state Drive (SSD), self-encryptin g (SED) 680020-001 180 GB Solid-state Drive (SSD) 754076-001 128 GB Solid-state Drive [...]

Sequential part number listing Spare part number Description 202997-001 Adapter, DVI-I to VGA (standard) 397117-001 Hard drive adapter bracket ( to install 2. 5” or 3.5” hard drives into 5.2 5 drive bay) 450712-001 Grommet, hard drive 463023-001 DMS-59 to dual VGA cable 463024-001 DMS-59 to dual DVI cable 487562-001 DisplayPort cable 583345-001[...]

Spare part number Description 702084-001 Nvidia GeForce GT630 DP PCIe x16 graph ics card, 2 GB 703372-001 HP Ultraslim Keyed Cable Lock 703597-001 Hard drive carrier, 2.5-inch to 3.5-inch 707252-001 Nvidia NVS310 PCIe x16 graphics card, 512 MB 709695-xx1 Keyboard, unbranded 712298-001 Power supply for use in the microtower, 300W, Energ y Star 5.0 7[...]

Spare part number Description 729339-001 Keyboard, USB, unbranded, Katydid 730323-xx1 Wireless keyboard, mouse, and dongle kit (for use in all countries except for Brazil) 732505-001 Intel Core i5 4570s processor (2. 9-GHz, 6-MB L3 cache), 65W 732506-001 Intel Core i5 4670s processor (3. 1-GHz, 6-MB L3 cache), 65W 732507-001 Intel Core i7 4770s pro[...]

Spare part number Description 747910-501 System board for use in 480 G 1 models with Windows 8 Standard (includes replacem ent thermal material) 747910-601 System board for use in 480 G 1 models with Windows 8 Professional (includes repl acement thermal material) 747992-001 1 TB, 7200 rpm hard drive, 3.5 inch 747993-001 2 TB, 7200 rpm SATA hard dri[...]

Small Form Factor chassis spare parts Computer major components Item Descrip tion Spare part number (1) Front bezel 745039-00 1 (2) Access panel 745042-001 (3) Power supply 240W, 85% efficient 722536-001 240W, standard 702457-001 (4) System board (includes replacement thermal material) Fo r use in models without Windows 8 718414-001 24 Chapter 3 Il[...]

Item Descrip tion Spare part number Fo r use in models with Windows 8 Standard 718414-501 Fo r use in models with Windows 8 Professional 718414-601 Fo r use in models with NetClone (the Peo ple’s Republic of China only) 745239-00 1 Memory modules (PC3,128 00, CL11) 8-GB 689375-001 4-GB 671613-001 2-GB 671612-001 Proces sors (include replacement t[...]

Cables Item Descrip tion Spare part number (1) Front I/O assembly 745037-001 (2) Power switch as sembly 745038-001 SATA d rive power cable 745040-001 SATA d ata cable , 19.5 inch, 2 straig ht ends 745044-001 SATA d ata cable , 14.0 inch, 1 s traight end, 1 right angle 745045-001 DMS-59 to dual VGA cable 463023-001 Adapter, DisplayPort to VG A 63248[...]

Misc parts Item Descrip tion Spare part number (1) Fan sink (incl udes replacement t hermal material) 745661-001 (2) Speaker 727149-001 (3) Printer port , PCI card 638817-001 (4) Fan duct 727145-001 (5) Serial port, PCI card 638815-001 Card reader Card reader, 14 -in-1, USB 3.0, 3.5-inch, UHS-I 716390-001 Card reader, 15 -in-1, USB 3.0, 3.5-inch, U[...]

Item Descrip tion Spare part number Hard drive adapter bra cket (to install 2.5” or 3.5” hard drives into 5.25 drive bay) 397117-001 WLAN antenna s 583345-001 Mouse PS2, optical 674315-001 USB, HP Elite 674318-001 Washable 724795-001 Wireles s, HP Elite (for use only in Brazil) 674317-001 USB, optical 674316-001 USB, Portia 719901-001 Foot kit [...]

Description Spare part number 120-GB Solid-state drive 756459-001 20-GB Solid-state Drive (SSD) 683305-001 Optical drive Blu-ray BD-RW SuperMulti XL Drive 719157-001 DVD±RW drive 657958-001 DVD-ROM drive 608394-001 NOTE: 2.5-inch solid- state drives requ ire an adapter for installation. Misc boards Description Spare part number Nvidia NVS310 PCIe [...]

Spare part number Description 638817-001 Printer port, PCI card 657401-001 Adapter, DVI to VGA 657958-001 DVD±RW drive 662723-001 Adapter, DisplayPort to DVI 665961-001 128-GB Solid-state drive 671612-001 Memory module, 2-GB, PC3 12800 671613-001 Memory module, 4-GB, PC3-12800 674315-001 Mouse, PS2, optical 674316-001 Mouse, USB, optical 674317-00[...]

Spare part number Description 722536-001 Power supply, 240W , 85% efficient 724718-xx1 Keyboard, PS/2, for use in models with W indows 8 724720-xx1 Keyboard, USB, black, for use in models with Windows 8 724722-201 Keyboard, wireless, HP Elite with USB dongle (for use only in Brazil) 724795-001 Mouse, washabl e 724937-001 1 TB hard drive, hybrid SSD[...]

Spare part number Description 745042-001 Access panel 745239-001 System board for use in model s with NetClone (inc ludes replacemen t thermal material) (the People’s Republic of China only) 745044-001 Optical drive SATA cable, 19.5 inch, 2 straight ends 745045-001 SATA data cable, 14.0 inch, 1 straight end, 1 righ t angle 745661-001 Fan sink 745[...]

4 Routine care, SATA drive guidelines, and disassembly preparation This chapter provides general service information for the computer. A dherence to the procedures and precautions d escribed in this chapter is e ssential for pro per service. CAUTION: When the computer is plugged into an AC power source, voltage is always applied to the system board[...]

Generating static The following table shows that: ● Different ac tivities gene rate differe nt amounts of static electricity. ● Static electricity increase s as humidity decreases. Relative Humidity Event 55% 40% 10% Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPs from plastic tube 7,500 V 3,000 V 400 V 40[...]

Personal grounding methods and equipment Use the following equipment to prevent static electricity damage to equipment: ● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground cords. To provide p roper ground, a stra p must be worn snug against ba re skin. The ground cord must be connected and fit snugly in[...]

● Conductive foam ● Conductive tabletop workstation s with grou nd co rd of one-megohm +/- 10 % resistance ● Static-dissipative table or floo r mats with hard tie to ground ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps pr oviding one-megohm +/- 10% resistance ● Material hand ling packages ● Conduc[...]

● Never cover the ventilation slots on th e monitor with any type of material. ● Install or enable power management functions of the operating system or other software, including sleep states . Routine care General cleaning safety precautions 1. Never use solvents or flammable solutions to clean the computer. 2. Never immerse any parts in water[...]

CAUTION: Use safety glasse s equipped with side sh ields before attempting to cl ean debris from under the keys. ● Visible debris underneath or between the keys may be remo ved by vacuuming or shaking. ● Canned, pressurized air may be us ed to clea n debris from u nder the keys. Caution should be used as too much air pressure can dislodge lubri[...]

Tools and soft ware Requirements To service the compu ter, you need the follow ing: ● Torx T-15 screwdriver ● Torx T-15 screwdriver with small diameter shank (for certain front bezel removal) ● Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver) ● Phillips #2 screwdriver ● Diagnostics software ● Tamper-resis[...]

● If you are inserting or removing a hard drive, tu rn off the computer. Do not remove a hard drive while the computer is on or in standby mode. ● Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Do not use excessive f orce when inserting a drive. ● Avoid [...]

SATA hard drive cables SATA data cable Always use an HP approved S ATA 6.0 Gb/s cable as it is fully backwards compatible with the SATA 1.5 Gb/s drive s. Current HP desktop prod ucts ship with SATA 6. 0 Gb/s hard drives. SATA data cabl es are suscep tible to damage if o verflexed. Neve r crease a S ATA data cable a nd never bend it tighter than a 3[...]

5 Removal and replacement procedures: Microtower Adherence to the pr ocedures and pr ecautions desc ribe d in this chapter is esse ntial for proper service. After completing all necessary removal and replacemen t procedures, run the Diagnostics utility to verify that all components operate properly. NOTE: Not all features listed in thi s guide are [...]

Access panel Description Spare part number Access panel 745046-001 To access internal component s, yo u must remove the access panel: 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Loosen the two thumbscrews on the rear of the comp uter (1) then slide the pa nel back (2) and lift if off the computer (3). Acce[...]

Front bezel Description Spare part number Front bezel for use in all countries an d regions ex cept for the People’s Republic of China 745047-001 Front bezel for use in the People’s Repu blic of China 745048-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page[...]

Bezel blanks Description Spare part number Bezel blank 745036-001 On some models, there are bezel bl anks covering the 3.5-inch and 5.25 -inch drive bays that need to be removed before installing a drive. To remove a bezel blank: 1. Remove the acce ss panel ( Access panel on page 43 ) 2. Remove the front bezel ( Front bezel on page 44 ) 3. Remove t[...]

● To remove a 3.5-inch bezel blank, press inward on the two retaining tabs on the side of the bezel blank that hold the bezel blank in place (1) and rotate the beze l blank back to r emove it (2). 46 Chapter 5 Remov al and replaceme nt procedur es: Microtower[...]

Memory Description Spare part number 8-GB, PC3-12800 689375-001 4-GB, PC3-12800 671613-001 2-GB, PC3-12800 671612-001 The computer comes with double data rate 3 synchronous dynami c random access memory (DDR3- SDRAM) dual inline me mory modules (DIMMs). DIMMs The memory sock ets on the system boar d can be po pulated with up to two industry-standar[...]

Populating DIMM sockets (Model 400) There are two DIMM sockets on the system board, with one so cket per channel. The socke ts are labeled DIMM1 and DIMM 3. Socket DIMM1 operates in memory channel B. Socke t DIMM3 operates in memory channel A. The system will automatically operate in single channel mode, dual cha nne l mode, or flex mode, depending[...]

A. For example , if you are populatin g the sock ets with one 2-GB DIMM, and three 1-GB DIMMs, Channel A should be po pulated with the 2-GB DIMM and one 1-G B DIMM, and C hannel B shoul d be populated with the other tw o 1-GB DIMMs. With this configuration, 4-GB will r un as dual channel and 1-GB will run as single channel. ● In any mode, the max[...]

4. Push the module down into the so cket, ensuring that the module is fully inserted and properly seated. Make sure the latc hes are in the clos ed position (3) . 5. Repeat steps 3 and 4 to install any additional modules. The computer should automaticall y recognize the additional memory the next time you turn on the computer. 50 Chapter 5 Remov al[...]

Expansion cards Description Spare part number Nvidia NVS310 PCIe x16 graphics card, 512 MB 707252-001 Nvidia NVS315 PCIe x16 graphics card, 1 GB 720837-001 AMD Radeon HD8490 DP PCIe x 16 graphics card, 1 GB 717219-001 AMD Radeon HD8470 PCIe x16 graphics card, 2 GB (for use only in t he People’s Republic of China) 702085-001 AMD Radeon HD8350 DH P[...]

3. Remove the screw that ho lds down the expansion card retentio n latch (1) then slide the latch up (2) and pull it off the rear of the cha ssis (3). 4. Locate the correc t vacant expansion socke t on the system board an d the corresponding e xpansion slot on the back of th e computer chas sis. 5. Before installing an expansion card, remove th e e[...]

NOTE: System board appearance and PC I expansion sockets may vary. a. If you are installing an expansion card in a vacant socket, you must slide one of the expansion slot co vers up and out of the ch assis or use a flat blade screw driver to pry out one of the metal shields on the rear panel that covers the expansion slot. Be sure to remove the app[...]

c. If you are removing a PCI Expr ess x16 card, pull the retent ion arm on the back of the expansion socket away from the c ard and care fully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up then away from the insid e of the chassis to remove it. Be sure not to sc rape the card agains t other c[...]

8. To install a new expansion card, hold the card just a bove the expansion socket on the s ystem board then move the card toward the rear of th e chassis (1) so that the bottom of the bracket on the card slides into the small slot on the chassi s. Press the card stra ight down into the expansion socket on the system board (2). NOTE: When installin[...]

System board connections – model 400 Refer to the following illustration and table to id entify the system board c onnectors for your model. No. System Board Connector System Board Label Color Componen t 1 PCI Express x1 X1PCIEXP3 black Expansion Card 2 PCI Express x1 X1PCIEXP2 black Expansion Card 3 PCI Express x1 X1PCIEXP1 black Expansion Card [...]

System board connections – model 480 Refer to the following illustration and table to id entify the system board c onnectors for your model. No. System Board Connector System Board Label Color Componen t 1 PCI PCI1 white Expansion Card 2 PCI Express x1 X1PCIEXP2 black Expansion Card 3 PCI Express x1 X1PCIEXP1 black Expansion Card 4 PCI Express x1[...]

No. System Board Connector System Board Label Color Componen t 13 Parallel Port PAR black Optional Parallel Port 14 USB 2.0 USB black USB 2.0 Device, such as a Media Card Reader System board connections – model 490 Refer to the following illustration and table to id entify the system board c onnectors for your model. No. System Board Connector Sy[...]

No. System Board Connector System Board Label Color Componen t 13 SATA 3.0 SATA0 dark blue Primary Hard Drive 14 SATA 3.0 SATA1 light blue Any SATA Device o ther than the Primary Hard Drive 15 Parallel Port PAR black Optional Parallel Port 16 USB 3.0 MEDIA 3.0 black USB 3.0 Device, such as a Media Card Reader 17 USB 2.0 MEDIA black USB 2.0 Device, [...]

When installing dr ives, follow these guideli nes: Model 400: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board lab eled SATA0. ● Connect a secondary hard drive to the light blue SATA connector on the system board labeled SATA1. ● Connect optical drives to the white SATA c[...]

No. Mount ing Screw Device 1 Silver Standard 6-32 Mounting Screws USB 3.0 Media Card Reader 3.5-inch Hard Drive 2 Black M3 Mounting Screws 5.25-inch Optical Drive CAUTION: To prevent loss of work and da mage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, a nd unplu[...]

Drive positions 1 5.25-inch half-height driv e bay (optical drive shown) 2 5.25-inch half-height drive bay 3 3.5-inch drive bay for optional drive (media card reader shown) 4 Primary 3.5-inch internal hard drive bay 5 Secondary 3.5-inch in ternal hard drive bay NOTE: The drive configuration on your computer may be different than th e drive configur[...]

Removing a 5.25-inch drive CAUTION: All removable media sho uld be taken out of a drive before removing the dr ive from the computer. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ) 2. Remove the acce ss panel ( Access panel on page 43 ) 3. Remove the front bezel ( Front bezel on page 44 ) 4. Disconnect the power [...]

4. If you are installing an optical drive, install one black M3 metric mounting screw in the front upper screw hole on the right side o f the drive. NOTE: HP has supplied three extra M3 mounting screws on the fron t of the chassis behind the bezel. Refer to Drives on page 59 for an illustration of the extr a mounting screws location. When replacing[...]

6. Connect the power cable (1) and data cabl e (2) to the back of the hard drive. NOTE: The powe r cable for the hard drives is a two-headed cable that is r outed from the power supply to the rear of the hard drive bays. 7. Connect the opposite end of the da ta cable to one of the white (model 400) or light blue (model 490) SATA connectors on the s[...]

4. Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB cable from the system board as indicated in the following illustration. 5. Remove the two silver 6-32 mounti ng sc rews from the side of the device (1 ) and slide the device out of the front of the drive bay (2). 66 Chapter 5 R[...]

Installing a 3.5-inch device (model 400) 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. Remove the front bezel ( Front bezel on page 44 ). Remove the front bezel. If you are install ing a drive in a bay covered by a bezel blank, remove the bezel blank. [...]

5. If installing a USB 3.0 m edia card reader , connect the m edia card reade r 3.0 cable to the US B 3.0 to USB 2.0 adapter (1) and connect the adapte r to the connector on the system board labeled MEDIA (2). NOTE: Refer to System board connections – model 400 on page 56 or System board connections – model 480 on page 57 for an illustration of[...]

Installing a 3.5-inch devic e (model 480 and model 490) 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. Remove the front bezel ( Front bezel on page 44 ). Remove the front bezel. If you are install ing a drive in a bay covered by a bezel blank, remove th[...]

5. If installing a USB 3.0 media card reader, conn ect the media card re ader cable to the USB 3.0 connector on the system board labe led MEDIA 3.0. NOTE: Refer to System board connections – model 400 on page 56 or System board connections – model 480 on page 57 for an illustration of the system board drive connectors. Removing a 3.5-inch hard [...]

Installing a 3.5-inch drive 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ) 2. Remove the acce ss panel ( Access panel on page 43 ) 3. You can install a 3.5-inch hard drive or a 2.5-in ch hard drive with a 3.5-inch adap ter bracket similar to the example shown below. ● Slide the drive into the bay adapter bracke[...]

4. Slide the drive into the drive bay (1) and install th e four 6-32 mounting screws (2) to secure the drive in place. NOTE: HP has supplied four extra 6- 32 mounting screws on t he fr ont of the chassis behind the bezel. Refer to Drives on page 59 for an illustration of the extr a mounting screws location. When replacing a hard drive, use the fo u[...]

5. Connect the power cable (1) and data cabl e (2) to the back of the hard drive. NOTE: The powe r cable for the hard drives is a two-headed cable that is r outed from the power supply to the rear of the hard drive bays. 6. If installing a new drive, conne ct the opposite end of the data cable to the approp riate system board conne ctor. NOTE: You [...]

DisplayPort connector module (480 MT and 490 MT models only) Description Spare part number DisplayPort connector module (for use only in 490 MT models) 735966-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. Remove the front bezel ( Front bezel on pag[...]

5. From the inside of the co mputer, pull the modu le straight up to disengag e it from the system board connector. To reinstall the DisplayPort co nnector module, reverse the removal procedure. DisplayPort connector module (480 MT and 490 MT models only) 75[...]

Front I/O assembly Description Spare part number Front I/O assembly 745049-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. Remove the front bezel ( Front bezel on page 44 ). 4. From the inside of the computer, disconnect the three front I/O cables fr[...]

8. Pull the assembly away from the computer while threading the wires through the hole in the front of the chassis (3) . To reinstall the assembly, reverse the removal procedure. Front I/O assembly 77[...]

Power switch/LED assembly Description Spare part number Power switch/LED assembly 745050-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. Remove the front bezel ( Front bezel on page 44 ). 4. Disconnect the cable from the syst em board connector label[...]

6. Rotate the assembly downward to remove it from the chassis (2) . 7. Pull the assembly away from the chassis while thre ading the cable through th e hole in front of the chassis. Power switch/LED assembly 79[...]

Fan sink Description Spare part number Fan sink for use in 400 and 490 models, standard 745054-001 Fan sink for use in 490 models, BFR /PVC free 748826-001 WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching. NOTE: System board appearance may vary. 1. Prepare the computer for di[...]

4. Lift the fan sink from atop the processor . CAUTION: Fan sink retaining screws should be tightene d in diagonall y opposite pairs ( as in an X) to evenly seat the heat sink on the pr ocessor. This is espe cially important as the pins on the socket are very fragile an d any damage to th em may requir e replacing the syste m board. Fan sink 81[...]

Processor Description Spare part number Intel Core i7 process or 4771 (3.5-GHz, 8-MB L3 cache), 8 4W 742563-001 4770 (3.4-GHz, 8-MB L3 cache), 8 4W 727373-001 4770s (3.1-GHz, 8-MB L3 cache), 65W 732507-001 Intel Core i5 processor s 4670 (3.4-GHz, 6-MB L3 cache), 8 4W 727381-001 4670s (3.1-GHz, 6-MB L3 cache), 65W 732506-001 4570 (3.2-GHz, 6-MB L3 c[...]

6. Carefully lift the processor from the socket (3) . CAUTION: Do NOT handle the pins in the processor socket. These pins are very fr agile and handling them could cause irre parable d amage. Once pins are damaged it may be necessary to replace the system board. NOTE: After installing a new processor onto the sy stem board, always update the system[...]

Speaker Description Spare part number Speaker 745053-001 NOTE: System board appearance may vary. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. Disconnect the speaker cable f rom the system board connect or labele d SPKR. 4. Remove the speak er cable fr[...]

5. From the outside front of the chassis, remove th e Torx T15 screw that se cures the speaker to the front of the chassis. 6. From the inside of the chassis, slide the speaker to ward the right to remove it from its holder, and then remove it from the chassis. To replace the speaker, reve rse the removal procedures. Speaker 85[...]

Fan Description Spare part number Fan 745052-001 Fan, BFR/PVC free 748825-001 NOTE: System board appearance may vary. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 42 ). 2. Remove the acce ss panel ( Access panel on page 43 ). 3. From the outside, rear side of the chassis, remo ve the two Torx T15 screws that secure [...]

Power supply NOTE: System board appearance may vary. Description Spare part number Power supply, 300W, En ergy Star 5.0 712298-001 Power supply, 300W, En ergy Star 6.0 748824-001 Power supply, 300W, Active PFC 715184-001 Power supply, 300W , active PFC, SEPA 752628-001 Power supply, 300W, regular 715185-001 NOTE: System board appearance may vary. 1[...]

● P4 connecto r: second ary hard dri ve ● P6 connector: secondary optical drive 5. From the outside rear of the chassis, remove the fo ur silver Torx T15 screws that connec t the power supply to the chassis. 88 Chapter 5 Remov al and replaceme nt procedur es: Microtower[...]

6. From the inside of the chassis, slide the powe r supply toward the front of the computer, rotate slightly into the computer so th e power supply clears the lip on the top of the chassis, and then lift the power su pply out of the chas sis. To install the power supply, reverse the removal procedure. Power supply 89[...]

System board NOTE: All system board spare part kits in clude replaceme nt thermal material. Description Spare part number For use in 4 00 models: System board for use in models without Windows 8 718413-001 System board for use in models with Windows 8 St andard 718413-501 System board for use in models with Windows 8 Profes sional 718413-601 System[...]

6. Slide the system board toward the front of the co mputer to disengage the I/O panel, and then lift the back (I/O side) of the board u p at angle, and the n lift system board out o f the computer. NOTE: System board appearance may vary. When reinstalling the system board, first insert th e I/O panel back into the slots in the rear of the chassis,[...]

6 Removal and replacement procedures: Small Form Factor Adherence to the pr ocedures and pr ecautions desc ribe d in this chapter is esse ntial for proper service. After completing all necessary removal and replacemen t procedures, run the Diagnostics utility to verify that all components operate properly. NOTE: Not all features listed in thi s gui[...]

Access panel Description Spare part number Access panel 745042-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Loosen the thumbscrew on the rear of the computer (1) then slide the panel back (2) and lift if off the computer (3 ). To install the access panel, reverse the removal procedure. Access panel 93[...]

Front bezel Description Spare part number Front bezel 745039-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Lift up the three tabs on the side of the beze l (1), then rotate the bezel off the chassis (2). To install the front bezel, reverse the remo[...]

Front bezel security The front bezel can be locked in place b y installing a security screw p rovided by HP. To install the security screw: 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove one of the five silver 6-3 2 standard screws locate d on to[...]

Bezel blanks Description Spare part number Optical drive bezel blank 732769-001 On some models, there are bezel bl anks cove ring the 3.5-inch and 5.25-inc h external dr ive bays that need to be removed befo re installing a drive. To remove a bezel blank: 1. Remove the acce ss panel ( Access panel on page 93 ). 2. Remove the front bezel ( Front bez[...]

Memory Description Spare part number 8-GB, PC3-12800 689375-001 4-GB, PC3-12800 671613-001 2-GB, PC3-12800 671612-001 The computer comes with double data rate 3 synchronous dynami c random access memory (DDR3- SDRAM) dual inline me mory modules (DIMMs). DIMMs The memory sock ets on the system boar d can be po pulated with up to two industry-standar[...]

Populating DIMM sockets There are two DIMM sockets on the system board, with one so cket per channel. The socke ts are labeled DIMM1 and DIMM 3. Socket DIMM1 operates in memory channel B. Socke t DIMM3 operates in memory channel A. The system will automatically operate in single channel mode, dual cha nne l mode, or flex mode, depending on how the [...]

4. Open both latches of th e memory module socket (1) , and insert the memory module into the socket (2) . NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. For maximum performance, populate the sockets so that the memo ry capacity is spread as equally as possible between C hann[...]

Expansion card Description Spare part number Nvidia NVS310 PCIe x16 graphics card, 512 MB 707252-001 Nvidia NVS315 PCIe x16 graphics card, 1 GB 720837-001 AMD Radeon HD8490 DP PCIe x 16 graphics card, 1 GB 717219-001 AMD Radeon HD8350 DH PCIe x1 6 graphics card, 1 GB DDR3 717220-001 Intel Dual Band Wireless-N 7 260 802.11 a/b/g/n (2x2) Wireles s NI[...]

5. Before installing an expansion card, remove th e expansion slot co ver or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may b e attached to the expansion card. a. If you are installing a n expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the[...]

c. If you are removing a PCI Expr ess x16 card, pull the retent ion arm on the back of the expansion socket away from the c ard and care fully rock the card back and forth until the connectors pull free from the socket. Pull the expa nsion card straight up from the soc ket then away from the inside of the chassis to release it fro m the chassis fra[...]

8. To install a new expansion card, hold the card just a bove the expansion socket on the s ystem board then move the card toward the rear of th e chassis (1) so that th e bracke t on the card is aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion socket on the syste m board (2). NOTE: When install[...]

System board connections Refer to the following illustration and table to id entify the system board c onnectors for your model. No. System Board Connector System Board Label Color Componen t 1 PCI Express x1 X1PCIEXP3 black Expansion Card 2 PCI Express x1 X1PCIEXP2 black Expansion Card 3 PCI Express x1 X1PCIEXP1 black Expansion Card 4 PCI Express [...]

Drives Description Spare part number Optical drives DVD±RW drive 657958-001 DVD-ROM drive 608394-001 Blu-ray BD-RW SuperMulti XL Drive 719157-001 Hard dr ives 2 TB, 7200 rpm hard drive, 3.5 inch 747993-001 1 TB hard drive, hybrid SSD 724937-001 1 TB, 7200 rpm hard drive, 3.5 inch 747992-001 500 GB, 7200 rpm hard drive, 3.5 inch 751283-001 500 GB h[...]

branch is a dua l-headed cable with the first conn ector routed to the 3.5-inch hard drive bay and the second co nnector routed to the 2.5 -inch hard drive b ay. ● You must install guide screws to ensure the drive wi ll line up correctly in the drive cage and lock in place. HP ha s provided f our extr a 6-32 standard guide screws in stalled on th[...]

Drive positions 1 Slim optical drive bay 2 3.5-inch internal hard drive bay 3 3.5-inch drive bay for optional drives (media card reader shown) 4 2.5-inch internal hard drive bay NOTE: The drive configuration on your comput er m ay be different than the drive configuration shown above. To verify the type and size of the stora ge devices installed in[...]

Removing a 3.5-inch device CAUTION: All removable media sho uld be taken out of a drive before removing the dr ive from the computer. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove the front bezel ( Front bezel on page 94 ). 4. Rotate the drive c[...]

6. Press inward on the release lever at the r ear of the device (1) and slide the device out of the r ear of the drive bay (2). Installing a 3.5-inch device 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove the front bezel ( Front bezel on page 94 )[...]

5. Rotate the drive cage to its upright position . 6. Slide the device into the drive ba y, making sure to align the gu ide screws with the guide slots, until the device sn aps into place. 110 Chapter 6 Removal and replacement procedures: Smal l Form Factor[...]

7. If installing a USB 3.0 media card reader, yo u must use the USB 3.0 to USB 2.0 adapter and connect the adapter cable from the media card reader to the USB 2.0 connector on the system board lab eled MEDI A. NOTE: Refer to System board connections on page 104 for an illust ration of the system b oard drive connectors. 8. Rotate the drive cage bac[...]

Removing a slim optical drive CAUTION: All removable media sho uld be taken out of a drive before removing the dr ive from the computer. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Disconnect the power and data cables (1) from the rear of the optical[...]

Installing a slim optical drive 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. If the computer is on a stand, remove the computer from the s tand. 3. Remove the acce ss panel ( Access panel on page 93 ). 4. Remove the front bezel ( Front bezel on page 94 ) if you are installing a drive in a bay covered by a b[...]

6. Slide the optical drive through the front bezel all th e way into the bay so that it locks in place (1), then connect the power and data cables to the rear of the drive (2). 7. Connect the opposite end of the data cable to the white SATA connector on the system board labeled SATA5. NOTE: Refer to System board connections on page 104 for an illus[...]

5. Pull the release lever next to the rear of the hard drive outward (1). While pulling the releas e lever out, slide the drive back unti l it stops, then lift the drive up and out of the bay (2). 6. To install a ha rd drive, you mu st transfer the si lver and blue isolation mo unting guide screws from the old hard drive to the new hard drive. Driv[...]

7. Align the guide screws with the slots on the chassi s drive cage, press the hard dr ive down into the bay, then slide it forward until it stops and locks in place. 8. Connect the power cable and data cabl e to the back of the hard drive. NOTE: The data cable for the primary hard drive mu st be connected to the dark blue connect or labeled SATA0 [...]

Removing a 2.5-inch hard drive 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Rotate the drive cage to its upright position. 4. Disconnect the power cable and data cable from the b ack of the hard drive. 5. Pull outward on the release lever at the rear [...]

4. Install four black and blu e M3 isolation mounting guide screws (two on each side of the drive). NOTE: M3 metric isolation mounting guide screws can be purchased from HP. When replacing a dr ive, transfer the fo ur M3 is olatio n mounting guide screws from the old drive to the n ew one. 5. Rotate the drive cage to its upright position . 6. Align[...]

Power supply Description Spare part number Power supply, 240W, 85% efficient 722536-001 Power supply, 240W, standard 702457-001 WARNING! To reduce po tential safety i ssues, only the power supply provided with the computer, a replacement power supply provided by HP, or a po wer supply purchased as an ac cessory from HP should be u sed with th e com[...]

6. From the outside, rear of the computer, remove the three Torx screws that secure the power supply to the rea r of the ch assis. 7. From the inside of the chassis, press t he re lease button at the front of the power supply (1) . 8. Slide the power supply forward (2) , and then lift it out of the chassis (3) . To install the power supply, reverse[...]

Fan duct Description Spare part number Fan duct 727145-001 The fan duct sits between the front fan and the heat sink. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Rotate the fan duct upward. 4. Pull the duct away from the chassis to dise ngage the cli[...]

Front I/O assembly Description Spare part number Front I/O assembly 745037-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove the front bezel ( Front bezel on page 94 ). 4. Rotate the drive cage to its upright position. 5. Cut the plastic tie tha[...]

7. Remove the cables from the cable clips under the drive cage. 8. Remove the Torx T15 screw (1) that secures the assembly to the front of the chassis. Front I/O assembly 123[...]

9. Press the tab on the righ t side of the assembly (2 ) to disengage it from the chassis. 10. Push the assembly into the chassis, and then remove it fr om the chassis. To install the assembly, insert the asse mbly from the inside of the chassis, and then pull the tab on the left side of the assembly out the front of the chassi s. Push the right si[...]

Power switch assembly Description Spare part number Power switch assembly 745038-001 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove the front bezel ( Front bezel on page 94 ). 4. Rotate the drive cage to its upright position. 5. Disconnect the ca[...]

6. Remove the cable from the cable clips u nder the drive cage. 7. From the inside of the chassis, press down on th e tab on the top of the power switch to disengage the power switch from the chassis. 126 Chapter 6 Removal and replacement procedures: Smal l Form Factor[...]

8. Pull the power switch out the front of the ch assis, while routing th e cable through the hole in the chassis. To install the power switch assembly , first insert the cable through the hole from the front of the chassis. After inserting the cable, place the bottom of the assembly into the slot , and then rotate the top up until it snaps into pla[...]

Speaker Description Spare part number Speaker 727149-001 The speaker is attached to the front of the chassis under the rotating drive cage. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove the front bezel ( Front bezel on page 94 ). 4. Rotate the d[...]

6. From the outside, front of the chassis, remove th e two Torx screws that se cure the speaker to the chassis. 7. Lift the speaker from the inside of the chassis to remove it. To install the speaker, reve rse the removal procedures. Speaker 129[...]

Fan sink Description Spare part number Fan sink 745661-001 The fan sink is secured atop the processor with four captive Torx screws. The fan sink inclu des a heat sink and a fan. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Remove the acce ss panel ( Access panel on page 93 ). 3. Remove the fan du ct ( Fan [...]

5. Disconnec t the fan cable from the system boar d connector l abeled CPUFAN (1) , and then lift the heat sink from atop the processor (2) . When reinstalling the fan sink, make sure that its bott om has been cleaned with an alcohol wipe and fresh thermal grease has been appl ied to the top of the processor. CAUTION: Fan sink retaining screws shou[...]

Processor Description Spare part number Intel Core i7 process ors 4771 (3.5-GHz, 8-MB L3 cache), 8 4W 742563-001 4770 (3.4-GHz, 8-MB L3 cache), 8 4W 727373-001 4770s (3.1-GHz, 8-MB L3 cache), 65W 732507-001 Intel Core i5 processor s 4670 (3.4-GHz, 6-MB L3 cache), 8 4W 727381-001 4670s (3.1-GHz, 6-MB L3 cache), 65W 732506-001 4570 (3.2-GHz, 6-MB L3 [...]

7. Carefully lift the processor from the socket (3) . CAUTION: Do NOT handle the pins in the processor socket. These pins are very fr agile and handling them could cause irre parable d amage. Once pins are damaged it may be necessary to replace the system board. The heat sink must be installed withi n 24 hours of installing th e processor to prev e[...]

System board Description Spare part number System board for use in models without Wi ndows 8 (includes thermal material) 718414-001 System board for use in models with Window s 8 St andard (includes thermal material) 718414-501 System board for use in models with Win dows 8 Professional (includes thermal material ) 718414-601 System board for use o[...]

8. Slide the syste m board toward the front of t he chassis to dise ngage the connectors . 9. Lift the system boar d up and out of the chassis. To install the system boar d, reverse the removal procedur e. NOTE: When replacing th e system board, you must al so change the chassis serial number in the BIOS. CAUTION: When reconnecting the cables it is[...]

Changing from desktop to tower configuration The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. 1. Prepare the computer for disassembly ( Preparation for disassembly on page 92 ). 2. Orient the computer so that its right side is fa cing down and place the computer in the opt[...]

7 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Ut ility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configura tion, including settings for processor, g raphics, memory, audio, storage, commu nications, and input devic [...]

● Enable or disable removable media b oot ability. ● Solve system configuration errors detected but not automatically fixed duri ng the Power-On Self- Test (POST). ● Replicate the system setup by saving sy stem configuration information on a USB device and restoring it on one or more computers. ● Execute self-tests on a specified ATA hard d[...]

Computer Setup—File NOTE: Support for spec ific Comput er Setup opti ons may vary depend ing on the hard ware configuration. Table 7-1 Computer Setup—File Option Description System Information Lists: ● Product name ● Manufacturer ● SKU number ● Processor type/speed/stepping ● Cache size (L1/L2/L3) (dual core proces sors have this list[...]

Computer Setup—Storage NOTE: Support for spec ific Comput er Setup opti ons may vary depend ing on the hard ware configuration. Table 7-2 Computer Setup—St orage Option Description Device Configuration Lists all installed BIOS-c ontrolled storage devices. When a device is selected, detailed information and options are displayed. The following o[...]

Table 7-2 Computer Setup—Storage (continued) Removable Media Boot Enables/disables ability to boot the sys tem from removable media. Default is enabled. Boot Order Allows you to: ● UEFI Boot Sources: Specify the order in which EFI boot sources (su ch as a internal hard drive, USB hard drive, USB optical drive, or in ternal optical drive) ar e c[...]

Computer Setup—Security NOTE: Support for spec ific Comput er Setup opti ons may vary depend ing on the hard ware configuration. Table 7-3 Computer Setup—Security Option Description Setup Password Allows you to set and enable a setup (administrator) password. NOTE: If the setup password is set , it is required to change Computer Setup o ptions,[...]

Table 7-3 Computer Setup—Security (continued) Device Security Allows you to set Devi ce Available/Device Hidden (default is Device Available) for: ● Embedded security device ● System audio ● USB controller (varies by model) ● Network controller NOTE: You must disable AMT before trying to hide the network controller. ● Serial port ● Pa[...]

Table 7-3 Computer Setup—Security (continued) Master Boot Record Security Enables/disables Master Boot Record (MBR) security . The MBR contains information needed t o successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may pr event unintentional or malicio us changes to the MBR, such as those ca us[...]

Table 7-3 Computer Setup—Security (continued) System Security (these options are hardware dependent) NOTE: Available options are displayed de pending on system configuration. Data Execution Prevention (en able/disable) - He lps prevent operating system securit y breaches. Default is enabled. SVM CPU Virtualization (enable/disable). Controls the v[...]

Table 7-3 Computer Setup—Security (continued) System Security (continued) OS management of Embedded Security Device (enable/ disable) - This option allo ws the user to limit OS control of the Embedded Security Device. De fault is enabled. This option is automatically disabled if Trusted Execution Technology is enabled. ● Reset of Embedded Secur[...]

Computer Setup—Power NOTE: Support for spec ific Comput er Setup opti ons may vary depend ing on the hard ware configuration. Table 7-4 Computer Setup—Power Option Description OS Power Manageme nt ● Idle Power Savings—Extended/Normal. All ows certain operating systems to decrease the processors power consu mption when the processor is idle.[...]

Computer Setup—Advanced NOTE: Support for spec ific Comput er Setup opti ons may vary depend ing on the hard ware configuration. Table 7-5 Computer Setup—Advanced (for adv anced users) Option Heading Power-On Option s Allows you to s et: ● POST mode (QuickBoot, Clear M emory , FullBoot, or FullBoot Every x Days). ◦ QuickBoot (default) = Do [...]

Table 7-5 Computer Setup—Advanced (for advanced users) (continued) BIOS Power-On Allows you to s et the computer to turn on automatically at a time you specify. Onboard Devices Allows you to set resour ces for or disable Legacy devices. Select the Legacy device's IRQ, DMA, an d I/O Range. The settings m ay not take effect for all operating s[...]

Table 7-5 Computer Setup—Advanced (for advanced users) (continued) Option ROM Launch Policy Let you set the launch policy for option ROMs . An Option ROM typically consists of firmware that is called by the system BIOS. For exam ple, an adapter card that controls a boot device might contain firmware that is used to connect the device to the syste[...]

8 Troubleshooting without diagnostics This chapter provides information on how to identi fy and correct mino r proble ms, such as USB devices, hard drive, optical drive, graphi cs, audio, me mory, and software pr oblems. If you encounter problems with the computer, refer to the tables in this ch apter for probable causes and recommended solutions. [...]

● If you recently installed new so ftware, uninstall the software and see if the computer functions properly. ● Boot the computer to the Safe Mode to see if it wil l boot without all of the drivers l oaded. When booting the operating system, use “Last Known Configuration.” ● Refer to the comprehensive on line technical support at http://w[...]

● Check the Power LED on the front of the computer to se e if it is flashing red. The flashing lights are error codes that will help you diagnose the problem. Refer to Appendix A, POST error mess ages on page 190 for more information. ● Turn up the brightness and contrast contro ls of the monitor if the monitor is dim. ● Press and hold any ke[...]

Solving general problems You may be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it yourself or if yo u feel uncomfortable abo ut performing the operation, contact an authorized dealer or reseller. WARNING! When the computer is plugged into an AC power sour ce, voltage is[...]

Cursor will not move usin g the arrow keys on the keypad. Cause Solution The Num Lock key is turned on. Press the Num Lock key. The Nu m Lock light must be off if you want to use the arrow keys on the keypad. You can also disable or enable the Num Lock key in Computer Setup at Advanced > Device Op tions . There is no sound or sound volume is too[...]

Poor performance. Cause Solution Hard drive fragmented. D efragment hard drive. Program previously accessed did not release reserved memory back to the system. Restart the computer. Virus resident on the hard drive. Run virus protection program . Too many applications running. Windows 7: 1. Close unnecessary applications to free up memory. 2. Add m[...]

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth itera tion but LEDs continue flashing). Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. OR The heat sink is not properly [...]

Solving power problems Common causes and solutions for power prob lems are l isted in the following table. Power supply shuts down intermitten tly. Cause Solution If equipped with a voltage selector, voltage selec tor switch on rear of computer chassis (some models) not sw itched to correct line voltage (115V or 230V). Select the proper AC voltage [...]

Power LED flas hes Red four ti mes, once eve ry se cond, followed by a two second pause, and the computer beeps four times. (Beeps stop after fifth iter ation but LEDs contin ue flashing.) Cause Solution Power failure (power sup ply is overloaded). 1. If equipped with a voltage selector, check that t he voltage selector, located on the rear of the [...]

Disk transaction problem. Cause Solution Either the directory structure is bad or there is a problem with a file. In Windows 7, click Start , expand Comp uter , and right- click on a drive. Select Properties , and then s elect the Tools tab. Under Error- checking click Check Now . In Windows 8, on the Start screen type e , and then click Fil e Expl[...]

Nonsystem dis k/NTLDR missing message. Cause Solution Bootable hard drive is not attached as first in a multi-hard drive configuration. If attempting to boot from a hard drive, ensure it is attach ed to the system board dark blue SATA connector. Bootable hard drive is not listed first in the Boot Order. Run the Computer Setup utility and select Sto[...]

Solving media card reader problems Media card will not work in a digita l camera after formatting it in Windows. Cause Solution By default, Windows will format any media card with a capacity greater than 32MB with the FAT32 format. Some digital cameras use the FAT (F AT16 & FAT12) form at and can not operate with a FAT32 formatted card. Either [...]

Do not know how to remove a media card correctly. Cause Solution The computer’s software is us ed to safely eject the card. In Windows 7, click Sta rt , select Computer , right-click on the corresponding drive icon, and th en select Eject . Pull the card out of the slot. In Windows 8, on the Start screen, type e , and then click File Explorer fro[...]

Solving display problems If you encounter display problems, see the docume ntation that came with the monitor and to the common causes and solutions listed in the following table. Blank screen (no video). Cause Solution Monitor is not turned on and t he monitor light is not on. Turn on the monitor and check that the monitor light is on. Bad monitor[...]

Blank screen and the power LED flashes Red five ti mes, once every sec ond, followed by a two second pause, and t he computer beeps five times. (Beeps st op after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Reseat DIMMs. Power on the syst em. 2. Replace DIMMs one at a time to isolate the faulty module. 3. [...]

Dim characters . Cause Solution The brightness and contrast controls are not set properly. Adjust the monito r brightness and contrast controls. Cables are not properly connected. Check that th e graphics cable is securely connec ted to the graphics card (if applicable) or video connector and the monitor. Blurry video or requeste d resolution canno[...]

“No Connection, Check Sig nal Cable” displays on screen. Cause Solution Monitor video cable is disconnected. Connect th e video cable between the monitor and computer. CAUTION: Ensu re that the computer power is off wh ile connecting the video cable. “Out of Range” displ ays on scre en. Cause Solution Video resolution and refresh rate are s[...]

High pitched noise coming from inside a flat panel monitor. Cause Solution Brightness and/or contrast settin gs are too hi gh. Lower brightness and/or contrast settin gs. Fuzzy focus; streak ing, ghosting, or sh adowing effect s; horizontal scrolling line s; faint vertical bars ; or unable to center the pict ure on the screen (fl at pa nel monitors[...]

Solving audio problems If the computer has au dio features and you encounter audi o problems, see the c ommon causes an d solutions listed in the following table. Sound cuts in and out. Cause Solution Processor resourc es are being used by other open applications. Shut down all open proces sor-intensive applications. Sound does not come out of the [...]

Sound does not come out of the speaker or headphones. Cause Solution The application is set to use a different audio device than speakers. Some graphics cards support audio over the DisplayPort connection (if applicable), so multiple audio devices may be listed in Device Manager. Ma ke sure the correct device is being used. To access Device Manager[...]

There is no sound or sound volume is too low. Cause Solution The application is set to use a different audio device than speakers. Some graphics cards support audio over the DisplayPort connection (if applicable), so multiple audio devices may be listed in Device Manager. Ma ke sure the correct device is being used. To access Device Manager in Wind[...]

Printer will not turn on. Cause Solution The cables may not be connected pr operly. Reconnect all cables and ch eck the power cord and electrical outlet. Printer prints garbled inform ation. Cause Solution The correct printer driver for the application is not inst alled. Install the correct prin ter driver for the application. The cables may not be[...]

Keyboard commands and typing are not recognized by the computer. Cause Solution Keyboard needs repairs. See the Worldwide Limited W arranty for terms and conditions. Computer is in Sleep state. Press the power button to resume from Sleep state. CAUTION: When att empting to resume from Sleep date, do not hold down the power button for more than four[...]

Mouse does not respond to movement or is too slow. Cause Solution Mouse may need cleaning. Remove the roller ball cover on t he mouse and clean the interna l compon ents. Mouse may need repair. See the Worldwide Limited Warran ty for terms and conditions. Computer is in Sleep state. Press the power button to resume from Sleep state. CAUTION: When a[...]

Table 8-1 Solving Hardware Installa tion Problems (continued) A new device is not rec ogniz ed as part of the system. Cause Solution When the system advised you of changes to the configuration, you did not accept them. Reboot the computer and follow the instructions for accepting the changes. A plug and play board may no t automatically configure w[...]

Power LED flashes Red five times, once every se cond, followed by a two second pause, and the computer beeps five times. (Beeps stop after fi fth iteration but LEDs continu e flashing.) Cause Solution Memory is installed incorrectly or is bad. CAUTION: To avoid damage to th e DIMMs or the system board, you must unplug the computer power cord before[...]

Solving Network Problems Some common causes and solutions for net work prob lems are listed in the following table. These guidelines do not discuss the process of debugging the netwo rk cabling. Table 8-2 Solving Network Problems Wake-on-LAN feature is not functionin g. Cause Solution S5 Maximum Power Saving feature is enabled. Disable the S5 Maxim[...]

Network driver does not detect network cont roller. Cause Solution Network controller is disabled. 1. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system using Devic e Manager. To access Device Manager in Windows 7 , click Start , select Control Panel , and then select Device Manager . To acces[...]

Diagnostics rep orts a failure. Cause Solution The cable is not securely c onnected. Ensure that the cable is securely attached to the network connector and that the other end of the cabl e is securely attached to the correct device. The cable is attached to the incorrect conn ector. En sure that the cable is attached to the correct con nector. The[...]

Network controlle r stops working without apparent c ause. Cause Solution The files containing the net work drivers are corrupted. Rein stall the network drivers using the Recovery Disc Set in Windows 7 or Windows recovery tools in Windows 8. If necessary, download the softpaq from the web (from a different computer). The cable is not securely c on[...]

NOTE: The memory count will be affected by co nfigurations with the Management Engine (ME) enabled. The ME uses 8MB of system memory in si ngle cha nnel mo de or 16 MB of memory in dual- channel mode to download, decomp ress, and execute the ME firmware for Out- of-Band (OOB), third- party data storage, a nd ot her management functions. System will[...]

Power LED flashes Red five times, once every se cond, followed by a two second pause, and the computer beeps five times. (Beeps stop after fi fth iteration but LEDs continu e flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Reseat DI MMs. Pow er on the system . 2. Replace DIMMs one at a time to isolate the faulty module. 3. R[...]

Solving CD-ROM and DVD problems If you encounter CD-ROM or DV D problems, see the common causes and solutions listed in the following table or to the documentation that came with the optional device. System will not boot from CD-ROM or DVD drive. Cause Solution The device is attached to a SATA port that has been hidden in the Computer Setup utility[...]

Movie will not play in the DVD drive. Cause Solution Movie may be regionalized for a different country. S ee the documentation th at came with the DVD drive. Decoder software is not installed. Install decoder software. Damaged media. Replace media. Movie rating locked out by parental lock. U se DVD software to remove parental lock. Media installed [...]

Recording or copying CDs is difficult or impo ssible. Cause Solution Wrong or poor quality media type. 1. Try using a slower speed when recording. 2. Verify that you are using th e correct media for the drive. 3. Try a different brand of media. Quality varies widely between manufacturers. Solving USB flash drive problems If you encounter USB flash [...]

Solving front panel component problems If you encounter problems with de vices connected to the fro nt panel, refer to the common causes and solutions listed in the following table. A USB device, headphone, or microphone is not recognized by the computer. Cause Solution Device is not properly c onnected. 1. Turn off the computer. 2. Reconnect the d[...]

Unable to connect to the Internet. Cause Solution The CAT5 UTP cable is disconnected. Connect the CAT5 UTP cable between the cable mo dem and the computers’s RJ-45 connector. ( If the connection is good, the “PC” LED light on the front of th e cable/DSL modem will be on.) IP address is not configured properly. Con tact your ISP for the correc[...]

Solving software problems Most software problems occur as a result of the following: ● The application was not instal led or configured correctly. ● There is insufficient me mory av ailable to run the application. ● There is a conflict between app lications. ● Be sure that all the needed device d rivers have been installed. ● If you have [...]

Computer will not co ntinue after H P logo scree n displays . Cause Solution System files may be damaged. In Windows 7, u se recovery media to scan hard drive for errors, or use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. Windows Startup Repair is one of the recovery tools in the System Recovery Option[...]

9 POST error messages This appendix l ists the error co des, error mess ag es, and the various indi cator light and audible sequences that you may encounter during Power-On Se lf-Test (POS T) or computer restart, the probable source of the probl em, and steps you ca n take to resolve the error condition. POST Message Disabled suppre sses most syste[...]

POST numeric codes and text messages This section covers those POST er rors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST. NOTE: Th e computer will beep once after a POST text message is displa yed on the screen. Control panel message Descrip tion Recommended action 10[...]

Control panel message Descrip tion Recommended action 163-Time & Date Not Set Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Removal and Replacement sectio[...]

Control panel message Descrip tion Recommended action 301-Keyboard Error Keyboard failure. 1. Reconnect keyboard with computer turned off. 2. Check connecto r for bent or missing pins. 3. Ensure that no ne of the keys are depressed. 4. Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect keyboard with computer[...]

Control panel message Descrip tion Recommended action 514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may have malfunctio ned. 1. Reseat CPU o r chassis fan. 2. Reseat fan cable. 3. Replace CPU or chas sis fan. 515-Power Supply fan not detected Power supply fan is not connected or may have malfunctio ned. 1. Reseat power [...]

Control panel message Descrip tion Recommended action 1152-Serial Port B Address Conflict Detected Both external and internal serial ports are assigned to COM2. 1. Remove any serial port expansion cards. 2. Clear CMOS. (See Appendix B, Password security and resetting CMOS on page 203 .) 3. Reconfigure card resources and/or run Computer Setup or Win[...]

Control panel message Descrip tion Recommended action 2200-PMM Allocation Erro r during MEBx Download Memory error during POST execution of the Managemen t Engine (ME ) BIOS Ext ensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configur ation was recently chan[...]

Control panel message Descrip tion Recommended action 2204-Inventory error during MEBx execution BIOS information passed to the MEBx resulted in a failure. 1. Reboot the computer. 2. If the error persists, update to the lates t BIOS version. 3. If the error still persists, replace the system board. 2205-Interface error during MEBx ex ecutio n MEBx [...]

Control panel message Descrip tion Recommended action 2220-USB Key Provisioning file has mismatch version Provisioning file contained on the USB key is not a valid version for th e current ME firmware. 1. Reboot the computer. 2. If the error persists and syst em BIOS has been recently updated, restore previous system BIOS version. Otherwise, update[...]

Control panel message Descrip tion Recommended action Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. 1. Reconnect keyboard with computer turned off. 2. Check connecto r for bent or missing pins. 3. Ensure that no ne of the keys are depressed. 4. Replace keyboard. Parity Check 2 Parity RAM fai[...]

Activity Beeps Possible cause Recommended action Red Power LED flashes two times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. 2 Processor thermal protection activated: A fan may be blocked or not turning. OR The heat sink/fan assembly is not properly attached to the [...]

Activity Beeps Possible cause Recommended action Red Power LED flashes six times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. 6 Pre-video graphics error. For system s with a graphics card: 1. Reseat the graphics card. 2. Replace the graphics card. 3. Replace the syst[...]

Activity Beeps Possible cause Recommended action Red Power LED flashes eleven times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. 11 The current processor does not support a feature previously enabled on this system. 1. Reinstall the original proces sor. System does n[...]

10 Password security and resetting CMOS This computer supports se curity password feature s, which can be established through the Computer Setup Utilities menu. This computer supports two securi ty password features that are esta blished through the Computer Setup Utilities menu: setup password and power-on pass word. When you establish only a setu[...]

Resetting the password jumper CAUTION: If you enable the stringent security feature in Computer Setup and you forget the setup password or the power-on pass word, the computer is in accessible and ca n no longer be used. Enabling the stringent password disables the ability to reset the password by moving the jumper on the system boar d. If you lose[...]

8. Plug in the computer and turn on power. Allo w the op erating system to start. This clears the current passwords and disables the password features. 9. To establish new passwords, repeat step s 1 thro ugh 4, replace the password jumper on pins 1 and 2, then repeat steps 6 through 8. Esta blish the new passwords in Computer Setup. Clearing and re[...]

4. Locate, press, a nd hold the CMOS button in for five s econds. NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOS button will not clear CMOS if the power cord is connected. NOTE: For assistance locating the CMOS button an d other system board compone nts, see the Illustrated Parts & Service Map (I PSM). 5.[...]

11 HP PC Hardware Diagnostics To help troubleshoot and diagnose failures, use th e UEFI-based hardwa re diagnostic solution that HP includes on all products. This tool can even be us ed if the computer will not boot to the operating system. Why run HP PC Hardware Diagnostics The HP PC Hardware Diagnostic tools simp lify the process of diagnosing ha[...]

Downloading HP PC Hardware Diagnostics to a USB device 1. Go to http://www.hp.com . 2. Click the Support & Drivers link. 3. Select the Drivers & Software tab. 4. Enter the product name in the text box and click Sea rch . 5. Selec t your specif ic computer model. 6. Select your operating system. 7. In the Diagnostic section, click the HP UEF[...]

12 System backup and recovery Backing up, restoring, and recovering in Windows 8.1 or Windows 8 Your computer includes tools provided by HP an d Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all [...]

NOTE: Any information on the USB flash drive will be erased before th e recovery media is created. ● To create the Windows 8.1 recovery media, from the Start screen, type rec overy drive , then click on Create a recovery drive . Follow the on-screen inst ructions to continue. ● To create the Windows 8 recovery media, from the St art screen, typ[...]

6. Select Troubleshoot . 7. Select Reset . 8. Follow the on-screen instructions to continue. Recovery using the Windows recovery USB flash drive To recover your system using the recove ry USB flash drive you previously created: NOTE: If you did not create a recovery USB flash dr ive or the one you created does not work, see Recovery using Windows o[...]

After the repair is completed and the Windows desktop appears: 1. Remove the Windows operating system media , and then insert the Driver Recovery media. 2. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Backing up, restoring, and recovering in Windows 7 Your computer includes tools provided by HP an d Window[...]

There are two types of re covery media. To determine which steps to follow fo r your computer: 1. Click the Start button. 2. Click All Programs . ● If Security and Protection is lis ted, continue with the steps in Creating recovery media using HP Recovery Manager (select models only) on pag e 213 . ● If Productivity and Tools is listed, continu[...]

NOTE: Recovery Media Creation form ats the USB fl ash drive, dele ting any files on it. 1. Close al l open prog rams. 2. Insert the USB fl ash drive into a USB po rt on the compute r. 3. Click the Start button, click All Prog rams , c lick Security and Protection , click Recovery Manager , and then click Recovery Media Creation . 4. Click Create re[...]

After the Windows 7 operating system DVD has been created, cr eate the Driver Recovery DVD: 1. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator . 2. Select Driver disk . 3. From the drop-down menu, select the drive for burning the recovery media. 4. Click the Creat e button to start the burning proces s. Labe[...]

To start System Restore: 1. Close al l open prog rams. 2. Click the Start button, right-click Computer , and then click Properties . 3. Click System protection , System Re store , click Next , and then follow the on-screen instructions. System Recovery WARNING! This procedure will delete all user information . To prevent loss of information, be sur[...]

4. When Windows has loaded, click the Start button, and then click All Programs . ● If Security and Protection is listed, continue with step 5 . ● If Productivity and Tools is listed, follow t he steps in System Recovery when Windows is not responding on page 217 . 5. Click Security and Protection , click Recovery Manager , and then cl ick Reco[...]

To perfor m a System R ecove ry using recovery media: 1. If you are using a se t of DVDs, insert the first recovery disc into the DVD drive tray, and close the tray. If you are using a recovery USB flash drive, insert it into a USB port. 2. Click the Start button, and then click Shut Down . or If the computer is not responding, press and ho ld the [...]

NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. NOTE: If the computer does not boot to the DVD, restart the computer and press Esc as the computer is powering on to see t[...]

A Battery replacement The battery that comes with the co mputer provides power to the rea l-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium ma nganese dioxide b attery. [...]

6. Locate the battery and battery holder on the system board. NOTE: On some comp uter models, it may be nece ssary to remove an internal component to gain access to the battery. 7. Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 a. Lift the battery out of its holder. b.[...]

b. Insert the new battery and posi tion the clip back into place. NOTE: A fter the batt ery has been replaced, use the following steps to comp lete this procedure. 8. Replace the access panel. 9. Plug in the computer and turn on power t o the computer. 10. Reset the date and time, your passwords, and an y specia l system setup s using Computer Setu[...]

B P ower cord set requirements The power supplies on some comput ers have external power switches. The voltage select switch feature on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC. Power supplies on those computers that do not have externa l power switches are equ ipped with internal switches that se[...]

Country-specific requirements Additional requirements specific to a countr y are shown in parentheses and explained b elow. Country Accrediting Agency Country Accrediting Agency Australia (1) Austria (1) Belgium (1) Canada (2) EANSW OVE CEBC CSA Italy (1) Japan (3) Norway (1) Sweden (1) IMQ METI NEMKO SEMKO Denmark (1) Finland (1) France (1) German[...]

C Specifications Microtower specifications Chassis Height Width Depth 14.05 in 7.2 in 15.82 in 357 mm 182.9 mm 402 mm Appro ximate Weight 15.75 lb 7.15 kg Temperature Range Operating Nonoperating 50° to 95°F -22° to 140°F 10° to 35°C -30° to 60°C NOTE: Operating temperature is derated 1.0° C per 300 m (1000 ft) to 3 000 m (10,000 ft) above[...]

Standard Efficiency High Efficiency 300W active PFC(230 VAC input only) 300W active PFC EStar 6 82/85/82% efficient at 20/50/100% load (230V) Rated Input Current 4A 1 This system utilizes an active power factor corrected pow er su pply. This allows the syst em to pass the CE mark requirements for use in the countries of t he European Union. The act[...]

Standard Efficiency High Efficiency 240W active PFC 240W active PFC 82/85/82% efficient at 20/50/100 % load (230V) Rated Input Current 4A 1 This system utilizes an active power factor corrected pow er su pply. This allows the syst em to pass the CE mark requirements for use in the countries of t he European Union. The active power factor corrected [...]

Index A access panel locked 155 microtower removal 43 microtower spare part number 43 microtower, spare part number 14, 22 SFF removal and replacement 93 SFF spare part number 93 SFF, spare part numb er 24, 32 adapter, DisplayPort to DVI, spa re part number 16, 20, 26 , 30 adapter, DisplayPort to HDMI, spare part number 16, 20, 26, 29 adapter, Disp[...]

F f11 recovery, Windows 8 210 f11 recovery, Windows 8.1 210 fan microtower spare part number 22, 23, 86 microtower, spare part number 17 fan duct SFF removal and replacement 121 SFF spare part number 121 SFF, spare part numb er 27, 31 fan sink microtower removal and replaceme nt 80 microtower, spare part number 17 SFF removal and replacement 130 SF[...]

disassembly pr eparation 42 DisplayPor t connect or modul e removal and replacement 74 fan removal and replacement 86 fan sink removal and replaceme nt 80 fan sink, spare part number 17 fan, spare part number 17 front bezel, spare part number 14, 22 front I/O assembly, sp are part number 16, 22 front USB panel removal and replaceme nt 76 power supp[...]

recovery discs, usi ng for restore 218 recovery me dia, creating 214 recovery me dia, creating Window s 72 1 2 recovery partition, Windows 8 210 recovery partition, Windows 8.1 210 recovery USB flash drive, steps for creating Windows 7 213 recovery using Windows 8 operating system media 211 recovery using Windows 8.1 operating system media 211 remo[...]

SFF removal and replacement 128 SFF spare part number 128 SFF, spare part numb er 27, 31 specifications computer 225, 226 memory 97 microtower memory 47 static electricity 34 system board microtower removal and replaceme nt 90 microtower spare part number 90 microtower, spare part number 14, 21 SATA connectors 40 SFF removal and replacement 134 SFF[...]