HP Z1 manual

HP Z1 Workstation Maintenance and Service Guide[...]

Copyright Information © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P Second Edition: February 2013 First Edition: April 2012 685888-002 Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in conn ection with the furnishing, [...]

About this guide This guide provides service and maintenanc e information for the HP Z1 Wor kstation. IMPORTANT: Removal and replacement procedures are now availabl e in videos on the HP website. Go to the HP Customer Self Re pair Services Media Library at http://www.hp.com/ go/sml . This guide includes these topics: Guide to pics Hardware overview[...]

iv About this guide[...]

Table of contents 1 Ha rdware o verview ...... ........... .......... ......... .......... ........... ........ .......... ........... ......... .......... 1 Front and bottom components .. ........ ........... ........ ........... ........... ........ ........... ........ ........... .......... . 2 Side comp onents ........... .....................[...]

FailSafe Boot Block ........ .............. ........... ............... ........... ............. ........... ............ ... 28 Rec ov eri ng t he co mpu ter fr om Boo t B loc k R eco ve ry m od e .......... ................... 2 8 Workstation se curity ........ ............ ............ ......... ............ ........... ............ .......... [...]

BIOS er rors and warnings .... ............... ................ ............. ............... .......... 49 DIMM installation guidelines .... ............. .......... ............. .......... ............. ....... 49 DIMM installa tion orde r ................................ ............................ ................ 50 Power su pply ...... ....[...]

User inter face . ............... ............ .............. ................ ............ .............. ............. ........ 77 Survey tab ........ ......... .......... ......... .......... ......... ........... ........ ........... ........ .. 78 Test tab ...... ........ .......... ........ .......... ........ .......... ........ .......... .[...]

1 Hardware overview This chapter presents an overview of workstatio n hardware components. It includes thes e topics: Topics System board architecture on page 7 Chassis components on page 5 Front and bottom components on page 2 Side components on page 3 Rear c ompon ents on page 4 Workstation specifications on page 8 1[...]

Front and bottom components Figure 1-1 Front and bottom components Table 1-1 Component desc riptions 1 Camera angle adjustment dial 5 Serial number pull-out card 2 Camera 6 Speakers 3 Left and right digital microphones 7 Stand 4 Display 8 Chassis latches ( bottom view) 2 Chapter 1 Hardware overview[...]

Side components Figure 1-2 Side components Table 1-2 Component desc riptions 1 Power button 6 IEEE-1394a FireWire® connector 2 Hard drive activity light 7 USB 3.0 connectors (2) 3 Slot-load optical drive eject button and activity LED 8 Headphone connector 4 Slot-load optical drive 9 Microphone connector 5 xD/MMC/MS/SD card reader Side components 3[...]

Rear components Figure 1-3 Rear components (exc luding stand) Table 1-3 Component desc riptions 1 Handle 6 Power cord connector 2 Subwoofer connector (orange) 7 USB 2.0 connectors (4) 3 Audio line-out connector (green) 8 Optical S/PDIF audio output 4 Audio line-in conne ctor (blue) 9 RJ-45 network connector 5 DisplayPort connector (output/input) 10[...]

Chassis components Figure 1-4 Chassis components Table 1-4 Component desc riptions 1 Chassis and display assembly 7 Memor y modules (DIMMs ) 13 Graphics filler block (installed if graphics card assembly is no t ordered) 2 Stand 8 Slot-load optical drive 14 Rear I/O board 3 Power supply 9 Hard drive and carrier assembly 15 Wireless keyboard/mo use U[...]

System board components The following figure and table describe the system board component layout. Figure 1-5 System board component locations Table 1-5 Component descriptions I/O Cooling Service 1 Internal USB header 10 CPU fan 17 Clear CMOS 2 Internal USB 11 Memory fan 18 Crisis Recovery jumper 3 Rear D P/LAN 12 MXM fan 19 ME/AMT flash override j[...]

System board architecture The following figure shows the system board block diagram. Figure 1-6 System board b lock diagra m System board architecture 7[...]

Workstation specifications Physical characteris tics an d technical specifications HP Z1 Workstatio n Weight With stand 21.3 kg (47.0 lbs) Without stand 15.4 kg (34.0 lbs) Stand only 5.9 kg (13.0 lbs) Dimensions Upright, including stand Height : 58.42 cm (23.0 in) Width : 66.04 cm (26.0 in) Depth : 41.91 cm (16.5 in) Upright, exc luding stand Heigh[...]

HP Z1 Workstatio n Graphic s ● One MXM graphics card assembly (optional) that has PCIe x16 link (can support up to Gen3) NOTE: The speed of the PCIe x16 link is determined by the processor and the graphics card. If the processor or th e graphics card only support PCIe Gen2 speeds, the MXM PCIe x16 link will run at Gen2 speeds. ● Supports Intel [...]

Environmental specifications Table 1-6 HP Workstation environmenta l specifications Temperature Operating : 5°C to 35°C (40°F to 95°F) Non-operatin g : -40°C to 60°C (-40°F to 140°F) NOTE: The ambient upper limit of 35°C is good up to 1524 m (5000 ft) elevation. Derate by 1°C for every 305 m (1000 ft) above 1524 m (5000 ft). For example, [...]

2 System management This section describes the tools and utilities that provide system ma nagement for the work station. It includes these topic s: Topics Power management features on page 11 BIOS ROM on page 12 Computer Setup (F10) Utility on page 13 Desktop manageme nt on page 23 Power management features ERP compliance mode This computer provide[...]

Hyper-Threading Technology (HTT) This computer supports HT T, an Intel-proprietar y technology that improv es processor performance through parallelization of computations (doing multiple tasks at once). The operating system treats an HTT-en abled proc essor as two virtual proc esso rs, and sh ares the workload between them when pos sible. This fea[...]

Computer Setup (F10) Utility This section includ es these topics: Topics Computer Setup (F10) Utility functionality on page 13 Accessing Computer Setup (F10) Utility on page 14 Computer Setup (F10) Utility menu on page 15 Computer Setup (F10) Utility functionality Computer Setup (F10) Utility enables you to perform th e following tasks: ● Update [...]

● Enable power-on password pr ompts during system restarts (warm-starts) and power on. ● Hide or show the integrated I/O functionality, in cluding serial, USB, or parallel ports, audi o, or embedded NIC. Hidden devices are inacce ssible, which increases system security. ● Enable or disable removable media b oot ability. ● Enable or disable [...]

Computer Setup (F10) Utility menu The following table describes the functions availa ble in the Computer Setup (F10) Utility menu. NOTE: With new BIOS releases, the fo llowing content is subject to change, so the menu migh t be different than shown. Table 2-1 Computer Setup (F10) Utility men u descriptions Heading Option Description File System Inf[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description Default Setup Provides these options: ● Save Current Settings as Default—Saves the current set tings as default settings for the next operation. ● Restore Factory Settings as Defau lt—Restores the factory settings as the default sett ings for th[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description Boot Order Enables you to configure the boot orders by physically reordering the menu entries. The following is the default boot order presented in the menu: ● EFI Boot Sources ◦ USB Floppy/CD ◦ USB Hard Drive ◦ ATAPI CD/DVD Drive ● Legacy Boo[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description Password Options This option becomes avai lable when you create a setup and/ or power-on password. It provides these options: ● Lock Legacy Resources—P revents the operatin g system from changing resou rces to serial, parallel, or diskette controlle[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description Master Boot Record Security Enable or Disable—This opt ion is for advanced users. When Master Boot Record (MBR) Security is enabled, the BIOS prevents any c hanges being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description CAUTION: Choos ing Reset to Factory Settings may result in sign ificant data loss. The embedded security device is a critical compon ent of many security sch emes. Erasing the security keys prevent access to data protected by the Embedded Security Devic[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description Advanced 2 Power-On Options Enables you to set the following: ● POST Messages—Enables or disables the splas h screen during POST. ● Press the ESC key for Startup Menu ● Option ROM 1 prompt (Enable or Disable)—Enabling this feature causes the w[...]

Table 2-1 Computer Setup (F10) Utility menu descripti ons (continued) Heading Option Description Slot Settings Enables you to set the foll owing options for the Mini PCIe slots: ● Slot 1 Option ROM Enabled/Disabled ● Slot 2 Option ROM Enabled/Disabled ● Slot 3 Option ROM Enabled/Disabled AMT Configuration Lets you set th e following AM T (Int[...]

Desktop management This section summarizes cap abilities, features, and key components of computer management, including: Topics Initial computer config uration and deployment on page 24 Installing a remote system on page 24 Copying a setup configuration to another computer on page 25 Updating and managing software on page 26 HP Client Management S[...]

Initial computer configuration and deployment The computer includes a preinstalled sy stem software image. After a b rief soft ware unbundling process, the computer is ready to use. If you prefer to replace the preins talled software image with a custo mized set of system and applicatio n software, you can d eploy a custom ized software image by: ?[...]

Copying a setup configurat ion to ano ther computer This section provides information abo ut replicating the computer setup. CAUTION: Setup configuration is model-specific. File sy stem corruption can result if source and target computers are not the same model. To copy a setup c onfiguration: 1. Select a setup conf iguration to c o py, and then re[...]

Updating and managing software HP provides several tools for manag ing and updating software on desktops and computers: ● HP Client Manager Software ● Altiris Client Mana gement Solutions ● HP SoftPaq Download Manager ● System Software Mana ger HP Client Management Solutions HP Client Management Solutions (C MS), available for downloa d fro[...]

HP SoftPaq Download Manager HP SoftPaq Download Manager is a free, easy-to-use interface for lo cating and downloading software updates for the HP client PC models in your environment. By specifyi ng your models, operating system, and language, you can q uickly locate, sort, and sele ct the softpaqs you need. For more information, go to http://www.[...]

FailSafe Boot Block The FailSafe Boot Block enables BIOS recovery in the unlikely event of a ROM fla sh failure. For example, if a power fa ilure occu rs during a ROM upgrade, t he Boot Block uses a flash-protected section of the ROM to verify a valid s ystem ROM flash when power is restored to the computer. If the system ROM is valid, the computer[...]

Asset tracking Asset track ing features prov ide asset tracking data that c an be managed using HP Systems Insight Manager (HP SIM), HP Console Management Controller (CMC), or other syste ms-management applications. Seamless, automatic integr ation between asset tracki ng features and these products enables you to choose the management tool that is[...]

SATA hard d isk drive security HP computers include the HP DriveLock facility for SATA hard disk drives to prevent unauthorized access to data. WARNING! Enabling DriveLock can render a SATA hard disk drive permanently inacc essible if the master password is lost or forgotten. No method exists to recover the passwo rd or access the data. DriveLock h[...]

DriveLock applications The most practical use of DriveLoc k is in a corporate environment. The system adm inistrator would be responsible for configuring the hard disk drive, wh ich involves setting the DriveLock master password and a temporary user p assword. If you forget the us er pas sword or if the equipment is passed on to another employee, t[...]

Enabling DriveLock To enable and set the DriveLock user password: 1. Power on or rest art the computer . 2. As soon as the computer is powered on, rep eatedly pres s the F10 key until Computer Setup (F10) Utility starts. If you do no t press F10 at the appr opriate time, yo u must restar t the compute r, then repeate dly press F10 again to access t[...]

Password security The power-on password prevents unauthorized use of the computer by requirin g the entry of a password to access ap plications or data when the computer is powered on or restarted. The setup password specifically prevents un authorized access to the Computer Setup (F10) Utility and c an also be used as an override to the power-on p[...]

Establishing a power-on password using computer setup Establishing a power-on password through Comput er Setup (F10) Utility pr events access to the computer when power is connected, unless you sp ecify the password. When a power-on password is set, Computer Setup (F10) Utili ty presents Password Options in the Security menu. The password options i[...]

Entering a setup password If a setup password has been established on the comp uter, you will b e prompted to enter it each time you run Computer Setup (F10) Utility. To enter a setup password: 1. Restart the computer. 2. As soon as the computer is powered on, rep eatedly pres s the F10 key until you enter Computer Setup (F10) Utility. If you do no[...]

Deleting a power-on or setup password To delete a power-on or setup password: 1. Power on or rest art the computer . 2. Choose from the following: ● To delete the power-on password, go to step 4. ● To delete the setup pa ssword, as soo n as the computer is powered on, press and hold F10 until you enter Computer Se tup (F10) Utility. Press Enter[...]

Clearing passwords If you forget the password, you cannot access the c omputer. For instructions about clearing passwords, see Configuring password security and resetting CMOS . Chassis security Smart Cover Se nsor The Smart Cover Sensor is a combi nation of hardware and software technology that alerts you if the interior or the compute r is access[...]

Fault notification and recovery Fault notification and recovery features combine innovative hardware and software technology to prevent the loss of critical data and minimiz e unplanned do wntime. If the computer is connected to a network that is managed by HP CMS, the computer sends a fault notice to the network management application. With HP CMS[...]

Dual-state power button With ACPI enabled, the power button c an function as an on/off switch or as a button. This feature does not completely turn off power, but inst ead causes the computer to en ter a low-power standby state. This enables you to go to standby without cl osing applicat ions, and to return to th e same operational state without an[...]

3 Component replacement information and guidelines This chapter provides warnings, cautions, informat ion, and guidelines for removal and replacement procedures. It does not document the step-b y-step procedu res. IMPORTANT: Removal and replacement procedures are now availabl e in videos on the HP website. Go to the HP Customer Self Re pair Service[...]

Warnings and cautions WARNING! These symbols on any surface or area o f the equipment indicate the following: Presence of a hot s urface or hot compone nt. If th is surface is contacted, the potential for injury exists. To reduce the risk of injury from a hot component, let the surfac e cool before touching. Presence of an electrical shock hazard. [...]

Service considerations Tools and soft ware requirements The tools necessary for computer co mponent removal and installation are: ● Torx T-15 driver ● Flat blade and cross-tip sc rewdrivers ● Diagnostics software Electrostatic discharge (ESD) information Generating static Different activities generate different amounts of static electricity t[...]

Persona l groundi ng methods and equipment Use the following items to h elp prevent ESD damage: ● Wrist straps — These are flexible straps with a ma ximum of one meg ohm ± 10% resistance in the ground cords. To provide a proper ground, wear the strap against bare skin. The ground cord must be connected and fit snug ly int o the banana pl ug co[...]

For information about recycling HP components or pro ducts, see http://www.hp.com/ go/recycle . 44 Chapter 3 Comp onent replac ement information and guidelines[...]

Component replacement guidelines This section provides information and guidelines fo r removal and replacement procedures. I t does not document the step-by-step procedures. IMPORTANT: Removal and replacement procedures are now availabl e in videos on the HP website. Go to the HP Customer Self Re pair Services Media Library at http://www.hp.com/ go[...]

Cable management Proper routing o f the internal cables is critical to the operation of the wo rkstation. Follow good cable management prac tices when remo ving and install ing components. ● Handle cables with care to avoid damage. ● Apply only the tension required to seat or unse at cables during insertion or removal from the connector. ● Wh[...]

CPU (processor) and CPU heatsink CAUTION: Observe the following cautions when removing or replacing the heatsink. — When removing the heatsink, loo sen all screws a li ttle at a time to ensure the CPU remains level. Do not fully loosen one screw, and then move on to the next. — Do not overtighten the heatsink screws. Overt ightening can strip t[...]

Hard drives ● To verify the type, size, and capacity of the storage devices installed in the computer, run Computer Setup (F10) Utility . ● The workstation supports only SATA hard drives. ● The workstation requires one of the follo wing supported carriers: ◦ 671193-001 supports one 3.5-in hard dr ive ◦ 671192-001 supports one or two 2.5-i[...]

Memory Supported DIMM configurations The HP Z1 Workstation has 4 DIMM slots and supports up to 32 GB ECC o r 8 GB non-ECC unbuff ered DDR3 1600 MHz memory. NOTE: Mirroring and DIMM sparing are no t supported. ● Four DIMM slots ● Maximum capacity: 32 GB ● Error checking and co rrecting (ECC) and non-ECC DIMMs only. BIOS errors and warnings The[...]

DIMM installation order Install DIMMs in this order. CAUTION: Internal components might be powered even when the computer is off. To preve nt damage, disconnec t the computer power cord before you remove or instal l a compo nent. Figure 3-1 HP Z1 Workstation DIMM load order 50 Chapter 3 Comp onent replac ement information and guidelines[...]

Power supply The workstati on includes a 400W 90 % efficient 80 PLUS gold -level power su pply that is compatib le with ENERGY STAR requirements. Power supply specifications Table 3-1 Power supply specifications Power supply 400W wide-ranging, active Power Factor Correction, 90% efficient Operating voltage range 90–264 VAC Rated voltage range 100[...]

Power consumption an d heat dissipation Power consumption and heat dissipation specificat ions are available for multiple configurations. To review available specifications, see http://www.hp.com/ go/quickspecs . To reach z ero power c onsumption, unplug the worksta t ion from the power outl et or use a power strip with an on/off switch. For additi[...]

Thermal sensor s The following illustration shows the locations of the thermal sensors. Sensors th at attach with a harness can be replaced. Figure 3-2 Thermal s ensor locations Table 3-2 Thermal sensor descriptions 1 Outlet air sensor 4 MXM GPU sensor 7 Memory VR sensor 2 12V-3.3V VR sensor 5 CPU0 VR sensor 8 Hard disk drive sensor 3 Backlight VR [...]

4 Diagnostics and troubleshooting This chapter describes the tools available for di agnosing and trouble shooting system issue s, and includes these topic s: Topics Calling support on page 55 Locating ID labels on page 56 Locating warranty informatio n on page 56 Diagnosis guidelines on page 57 Troubleshooting checklist on page 58 HP troubleshootin[...]

Calling support At times you might encounter an issue that requires support. When you call support: ● Have the computer readily accessible. ● Write down the computer serial numbers, prod uct numbers, model names, and model numbers and have them in front of you. ● Note any applicable error mess ages. ● Note any add-on options. ● Note the o[...]

Locating ID labels To assist in troubleshooting, product, serial, and authentication numbers are a vailable on each computer. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available w hen you contact support. ● The Certificate of Authentication (COA) is used only for systems with Wi[...]

Diagnosis guidelines If you encounter a problem with the computer or software, the following sections prov ide a list of general suggestions that help yo u isolate and focus on the problem before taking further action. Diagnosis at startup ● Verify that the computer and external monitor (if c onnected) are plugged into a functional AC power outle[...]

Troubleshooting checklist Before running diagnostic utili ties, use the following checklist to find possible solutions for computer or software problems. ● Is the computer connected to a functional AC power outlet? ● Is the computer powered on? ● Is the blue power light illuminated? ● If the internal display is dim, adjust the internal disp[...]

HP troubleshooting resources and tools This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for troubleshooting. HP Support Assistant HP Support Assistant (Windows 7 systems only) helps you maintain w orkstation performance and resolve pro blems. HPSA provides auto mated upda tes, onboar d diagnosti cs, [...]

Troubleshooting a problem To help you tr oubleshoot pr oblems with your system, HP provides the Business Support Center (BSC). The BSC is a portal to an extensive selection of onli ne tools. To acce ss BSC and troub leshoot a pro blem with the workstation, complete the following: 1. Visit http://www.hp.com/ go/workstation support . 2. Under the Bus[...]

Helpful hints If you encounter a problem with the workstation, monitor, or softwar e, the following general suggestions might help you isolate and focus on the problem before taking further action . At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all optical discs and USB drive keys fr[...]

● If the monitor connected to a tower, desktop or all- in-one computer is blank: ◦ Plug the monitor into a different video port on the computer if one is available. Alternatively, replace the moni tor with a monitor that you know is working properly. ◦ Verify that the computer and monitor are plugged into a working electrical outlet. ◦ Veri[...]

Troubleshooting scenarios and solutions This section presents an extensive overview of various troubleshooting scenarios and possible sol utions for a Windows-based computer. NOTE: For Linux troubleshooting information, refer to the HP Workstations fo r Linux User Manual at http://www.hp.com/support/linux_user_manual . Solving minor problems Table [...]

Table 4-1 Minor problems (continued) Problem Cause Possible Solution Workstation powered off automatically and the Power LED flashes red two times (once per second), foll owed by a two second pause, and then two consecutive beeps. Processor thermal protection is activated. A fan might be blocked or not turning. OR The processor heatsink is not prop[...]

Solving hard drive problems Table 4-2 Hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors o r has f ailed . Locate and block the usage of bad sec tors. If neces sary, reformat the hard disk. If the drive is detected by the UEFI, run D PS Self-test. Hard drive transaction problem. The directory structure is [...]

Table 4-2 Hard drive probl ems (continued ) Problem Cause Solution Nonsystem disk or NTLDR missing message. System is trying to start from non-bootable media. Remove the media device. System is trying to start from a damaged hard drive. 1. Insert bootable media and restart the computer. 2. If the hard drive is still inaccessible and MBR Security is[...]

Table 4-3 Internal LCD display problems (continued) Problem Cause Solution The key sequence that switches the DisplayPort connector from internal graphics source to external graphics so urce was pressed, but there is no external source (such as a laptop) for graphics. On the work station keyboard : 1. Simultaneously press Ctrl + Sh ift + S + D ( sw[...]

Table 4-3 Internal LCD display problems (continued) Problem Cause Solution Blurry video or requested resolution cannot be set. Correct video drivers were not loaded after graphics controller upgrade. Install the video drivers included in the upgrade kit, or download and install the latest drivers for yo ur graphics card from http://welcome.hp.com/ [...]

Table 4-4 External displ ay problems Problem Cause Solution Blank screen (no video). The cable connections are not correct. Verify the cable connections from the mo nitor to the computer and to a working electrical outlet. The monitor is off. Turn the monitor on (LED is on). You might need to refer to the monitor manu al for an explanation of LED s[...]

Table 4-4 External display p roblems (continued) Problem Cause Solution Power LED flashes red 6 times (once every second), f ollowed by a 2-second pause, followed by 6 beeps. Prevideo graphics error. Try these solutions in this order: ● Reseat the graphics card if using nV idia graphics; reseat the processor if u sing Intel HD Graphics. ● Repla[...]

Table 4-4 External display p roblems (continued) Problem Cause Solution Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; unable to center the picture on the screen (flat-panel monitors using an analog VGA input connection only.) Flat-panel monitor’s internal digital conversion circuits might[...]

Solving audio problems Table 4-5 Audio proble ms Problem Cause Solution Sound does not come out of the speaker or headphones. Software volume control is turned down. Click the Speaker icon on the taskbar and use the volume slider to adjust the volume, and/or adjust the volume control in the audio player. The external speakers are not turned on. Tur[...]

Table 4-5 Audio proble ms (continued) Problem Cause Solution Audio over DisplayPort is not working. Either the monitor does not support audio, or DisplayPort is not the default audio output. 1. Go to Control Panel > Sound . 2. On the Pl aybac k tab, select the DisplayPort monitor. (If there is no monitor audio device listed, the monitor do es no[...]

Self-troubleshooting with HP Vision Diagnostics Hewlett-Packard Vision Diagnostics is a diagnostic t ool that can be us ed by the end user or te chnical support personnel to view information about the hardware config uration of the computer and perform hardware troubleshooting on HP de sktop and wo rkstation systems. This diagnostic tool is used to[...]

results. The information in each ta bcan be saved as an HTML file and stored on an optic al disc or USB flash drive. Use HP Vision Diagnostics to dete rmine if all the devices installed on the computer are recognized by the system and functioning pro perly. Running tests is optional but recommended after installing o r connecting a new device. Befo[...]

Creating and using a bootable USB key This section describes ho w to use a USB key to access th e HP Vision Diagn ostics. NOTE: Using a USB key is the most convenient method to access the HP Vision Diagnostics. It is faster than using a CD, and it accommoda tes both Memory and Vision diagnostics. The HP Memory Test is a comp rehensive memory di agn[...]

User interface The HP Vision Diagnostics application provides six major functions, a ccessible through tabs: ● Survey — Current system hardware information ● Test — List of all diagnostics ava ilable for the system; tests are started here ● Status — Progress and status of cu rrently run ning diagnostics ● History — Past diagnostics [...]

Survey tab The Survey tab shows your system hardware infor mation, organized into eleve n Categories (for example Processors ) and device instances (for example Processor 1 ). You can control the amount of information displayed by selecting a combination of View Level and Category . The View Levels include: ● Overview (default) — High-level sum[...]

Test tab The Test tab lists all availabl e diagnostics. T he li sts have been tailored according to your system configuration. Individual test may be selected or unselected. Tests have three modes: ● Quick — Test runs quickly while covering all ha rdware. Test parameters cannot be modified. ● Complete — Includes all available tests and may [...]

5. Click the Start Test button. The Status tab, which allows you to monitor the progress of the tests, automatically displa ys during the testing process. When the tests are complete, the Status tab shows whether th e devices passed or fai led. 6. If errors are found, go to the Errors ta b to view detailed information and recommended actions. Statu[...]

Errors tab The Errors tab displays detailed information ab out any errors found, as well as any recommended actions. The Error Log displays the tests for devices that have failed during the diagnostic testin g and includes the following information: ● Device — Device tested ● Test — Type of test run ● Times Failed — Number of times the [...]

Saving and printing informatio n in HP Vision Diagnostics You can save the information displayed in the HP Vi sion Diagnostics Survey, History and Errors tabs to removable media. You cannot save to the hard driv e. The syste m automatica ll y creates an HTM L file that has the same appearance as the information displayed on the screen. 1. Insert re[...]

Diagnostic codes and errors This section presents information about diagnostic LED co des, LED color definit i ons, and POST error messages to help you tr oubleshoot problems. Diagnostic LED and audible (beep) codes This section describes the front panel LED error an d operation codes as we ll as the audible codes that might occur before or during [...]

Table 4-7 Diagnostic lights and audible code s (continued) Activity Possible cause Recommended action Red Power LED blinks three times, once every secon d, foll owed b y a two-second pause. Three beeps. CPU not installed (not an indicator of bad CPU). CAUTION: Internal componen ts migh t be powered even when the computer is off. To prevent dam age,[...]

Table 4-7 Diagnostic lights and audible code s (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every secon d, foll owed b y a two-second pause. Eight beeps. Invalid ROM based on bad checksum. CAUTION: Internal componen ts migh t be powered even when the computer is off. To prevent dam age, disconnect th[...]

LED color definitions The following table describes wh at each LED light on the compute r front panel signifies. Table 4-8 LED color definitions LED state LED color System status Solid Blue System is on. Flashing Blue System is in Standby. Solid or flashing Red System has experienced an error. (See POST error messages on page 87 .) None No light Sy[...]

POST error messages The Power-On Self Text (P OST) is a series of diagnostic tests that ru ns automatically when the computer is powered on. Audible and visual messages occur before the oper ating system starts if the POST enco unters a problem. POST check s the following items to ens ure that the computer system is functioning properly: ● Keyboa[...]

Table 4-9 POST error messages (continued) Screen message Probable ca use Recommended action 163—Time and Date Not Set ● Invalid time or date in configuratio n memory. ● RTC battery might need replacement. ● CMOS jumper might not be properly installed. 1. Set the date and time from the Control Panel or in the Computer Setup (F10) Utility (de[...]

Table 4-9 POST error messages (continued) Screen message Probable ca use Recommended action 208—Mismatched DIMMs detected Installed DIMMs are improperly matched. Verify that matching DIMMs are installed. 209—Memory warning condition detected Incorrect memory module type in use. Verify that the memory modules are compatible with computer require[...]

Table 4-9 POST error messages (continued) Screen message Probable ca use Recommended action 510—Splash Screen image corrupted Splash Screen image has errors. Update system UEFI. 511—CPU Fan not detec ted Fan is not connecte d or is defective. 1. Reseat the fan cable. 2. Reseat the fan. 3. Replace the fan. 515—CPU Overtemp occurred Insufficien[...]

Table 4-9 POST error messages (continued) Screen message Probable ca use Recommended action 537—Bluetooth® module not connected. The Bluetooth module is missing or not connected. 1. Replace or reconnect the missing Bluetooth module. 2. Replace or reseat the missing module cable. 538—Panel I/O cable not connected. The Panel I/O cable is missing[...]

Table 4-9 POST error messages (continued) Screen message Probable ca use Recommended action 1804—A processor feature and the memory configuration are incompatible A processor feature is incompatible with the memory configuration. Restore the previous memory configuration. ERROR: Invalid 1394 GUID (Invalid electronic serial number) No electronic s[...]

5 Configuring password security and resetting CMOS This chapter describes how to co nfigure password security and to reset CMOS, and includes these topics: ● Preparing to configure passwords on page 93 ● Resetting the password jumper on page 93 ● Clearing and resetting the CMO S on page 95 Preparing to configure passwords The Computer Setup ([...]

CAUTION: When the computer is plugged in, the power supply has volta ge applied to the system board, even when the computer is turned off . Fa ilure to disconnect the power cord can result in damage to the system . CAUTION: Static electricity can damage the electronic components of the computer or optional equipment. Before beginning these pro cedu[...]

Clearing and resetting the CMOS This section describes the steps necessary to successful ly clear and rese t the CMOS. The CM OS of the computer stores password infor mation and in formation about the computer configuration. Using the CMOS bu tton to reset CMOS To clear CMOS using the Clear CMOS button, use the following procedure: WARNING! To redu[...]

Using Computer Setup (F10) Utility to reset CMOS 1. Access Computer Setup (F10) Utility menu. 2. When the computer setup message appears in the lower-right corner of the screen, p ress F10 , and then press Enter to bypass the title screen, if nec essary. If you do no t press F10 while the message is displayed, the computer must be rebooted to acces[...]

A Linux technical notes HP offers a variety of Linu x solutions for HP work station customers: ● HP certifies and supports Red Hat Enterp rise Linux (RHEL) on HP workstations. ● HP certifies SUSE Linux Enterprise Desktop (SLED) on HP workstations. ● HP offers a SLED 11 preload on some Z Series workstations. For Linux setup a nd restore proced[...]

After the NVIDIA proprietary driver is instal led, th e optional NVIDIA graphics devi ces supported in the HP Z1 Workstation also pr ovide audio fun ctionality ov er HDMI, which c an be passed thro ugh the external DisplayPort connect or to a monitor with au dio capabilities. Such a configuration may present two audio hardwar e choices. If yo u d o[...]

NVIDIA Graphics Workstations Some HP Z1 workstation configurations come with NVIDIA Quadro graphics hardware. HP recommends the use of NVIDIA proprietary graph ics drivers for best re sults on Linux systems. D river versions of 295.20 or higher are qual if ied for HP Z1 workstation applications. HP also provides recommended versions of the driv ers[...]

B Configuring RAID devices This appendix contains t he following information: ● Instructions on setting up and man a ging SATA RAID volumes in Windows ● A summary of soft ware RAID considerations in Li nux and references to procedures on configuring software RAID for Linux The following SATA RAID configur ations are supported on workstat ions t[...]

Configuring the system BIOS to enable embedded SATA RAID function ality To set up a RAID configuration, the SAT A emulation mode must be set to AHCI +RAID in the BIOS setup menu. This is the default setting. If the mod e has been changed, follow these steps to change it back. 1. During startup, press F10 to enter Computer Setup (F10) Util ity. Use [...]

Creating RAID volumes Follow these steps to create RA ID volumes. 1. Press Ctrl+l when prompted to enter the Intel Rapid St orage Technology utility. Use the arrow keys to navigate an d select option s. NOTE: If only a single hard drive is attached, the utility does not execute. No message is displayed. 2. Select 1. Create RAID Volume , then press [...]

Software RAID solution This section provides a summary of software RAID considerations when running the Linux operating system, as well as references to configuration p rocedures. Software RAID considerations The Linux kernel softwa re RAID driver (called md , for multiple device ) offers integrated software RAID without the need for additional har[...]

Configuring software RAID See the following sites for additional information about configuring software RAID on Red Hat Enterprise Linux (RHEL) or SUSE Linux Enterprise Desktop (SLED): ● Red Hat Enterprise Linux 6 — See the Storage Administration Guide at http://docs.redhat.com/docs/en-US/Red_Hat_Ent erprise_Linux/6/html/ Storage_Administration[...]

C S ystem board designators This appendix de scribes the system bo ard designators for this computer. Main system board Table C-1 Main system bo ard designators Designator Name on board Component E1 FDO/E1 Flash Descriptor Override header/jumper E14 BB/E14 Boot Block header/jumper E15 BBR/E15 Crisis recovery header/jumper E49 PSWD/E49 Clear passwor[...]

Table C-1 Main system board designators (continued) Designator Name on board Component P70 CPU FAN CPU cooler (black) P125 HSENSE Hood sen sor (white) P163 ODD PWR SATA ODD power/eject (white) P9603 P9603/R-SP KR/L-SPKR Internal speakers (white) XBT1 XBT1/BAT Battery holder XMM1 - XMM4 XMM1 - XMM4 Memory slots XU1 XU1 CPU socket Rear I/O board All [...]

Side I/O board Table C-3 Side I/O boa rd designators Designator Name on board Component J72 MIC/J72 Microph one jack J75 J75/HDPH Headphone jack J71 USB J71 USB 3.0 J70 USB J70 USB 3.0 J1 J1 1394a J2 J2 4-in-1 Card Reader J7 J7 Side I/O connector (bottom side) Side I/O board 107[...]