IBM 7012 manual

RS/6000 7012 Models 300 Series Installation and Service Guide SA38 –0545–00[...]

First Edition (October 1997) This edition notice applies to the R/S6000 7012 Models 300 Series Installation and Service Guide. This edition obsoletes all previous editions. The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: THIS PUBLICA TION IS PRINTED “AS IS” WITHO[...]

Preface iii T able of Contents Communications Statements vii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Notices xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About This Book xiii . . . . . . . . . . . . . . . . . . . . . . . [...]

iv Installation and Service Guide Handling Static-Sensitive Devices 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Cover 3-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T op Cover 3-4 . . . . . . . . . . . . . . . . . . . . . [...]

Preface v Communications Statements The following statement applies to this product. The statement for other products intended for use with this product will appear in their accompanying manuals. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, p[...]

vi Installation and Service Guide United Kingdom T elecommunications Safety Requirements This equipment is manufactured to the International Safety Standard EN60950 and as such is approved in the UK under the General Approval Number NS/G/1234/J/100003 for indirect connection to the public telecommunication network. The network adapter interfaces ho[...]

Preface vii Electromagnetic Interference (EMI) Statement – T aiwan The following is a summary of the EMI T aiwan statement above. W arning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures. Radio Protection for Germany Dieses Gerät ist[...]

viii Installation and Service Guide[...]

Preface ix Safety Notices Note: For a translation of these notices, see System Unit Safety Information , Order Number SA23-2652. Definitions of Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury . Danger notices appear on the following pages: 2-1520-1 3-18 3-28 4-2 A [...]

x Installation and Service Guide Laser Safety Information Note: The Optical Link Card (OLC) referred to in this information is part of the Serial Optic Channel Converter assembly . This system contains a laser product called the Optical Link Card (OLC). In the U.S., the OLC is certified as a Class 1 laser product that conforms to the requirements c[...]

Preface xi About This Book This book uses three-digit model numbers. Y ou may have other documentation that uses four-digit model numbers. For example, the model 32H in this book may be referred to as a model 320H in other documentation. They are the same system units. This book provides maintenance information that is specific to the 7012 system u[...]

Reference Information 1-1 Chapter 1. Reference Information System Unit Locations Use the following views of the system unit to locate the disk drive positions, connectors, and system board slot positions. The front of your system unit will resemble one of the following two illustrations. Front View with Covers, Early Models T op Cover Power Switch [...]

1-2 Installation and Service Guide Front View with Covers, Later Models T op Cover Power Button Diskette Drive 3-Digit Display Reset Button Key Lock Front Cover Power-On Light Diskette-Eject Button Serial Number Media Bays Optional Rear View without Covers, Models 320, 32E, 32H Power T ablet Parallel Port Keyboard Mouse Adapter Positions Serial 1 S[...]

Reference Information 1-3 Rear View without Covers, Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , 375 Power T ablet Parallel Port Keyboard Mouse Adapter Positions Ethernet SCSI Port Serial 1 Serial 2 Rear View Models 380, 390, 39H, and 397 Power T ablet Parallel Port Keyboard Mouse Adapter Positions Ethernet SCSI-2 Port Serial 1 Serial 2 S 1 [...]

1-4 Installation and Service Guide Front View without Covers, Early Models The front of your system unit will resemble one of the following two illustrations. Rear Fan Memory Cards CPU Card Adapter and Graphics Cards Battery Front Fan Disk Drive C Disk Drive D Diskette Drive A Power Supply Ethernet Riser Card Direct Bus Attach Riser Card or SCSI Bu[...]

Reference Information 1-5 Front View without Covers – Model 397 Rear Fan Memory Card (up to four) Adapter Cards (up to four) Adapter Card Cooling Fan Disk Drive C Disk Drive D Diskette Drive Power Supply Ethernet Riser Card Media Bays CPU Cooling Fan and Heat Sink System Planar Connector Locations, Models 320, 32E, 32H T ablet (T) Keyboard (K) Mo[...]

1-6 Installation and Service Guide System Planar Connector Locations, Models 355, 365, 375 Rear of System Unit T ablet (T) Keyboard (K) Mouse (M) SCSI I/O Slots Parallel Port Rear Fan Memory Card CPU Card Battery Key Mode Switch and Reset Button 3-Digit Display Diskette Power Supply Ethernet Riser Card Serial Port Extender Cable SCSI Bus Extender C[...]

Reference Information 1-7 System Planar Connector Locations Models 380 and 390 Rear of System Unit 4 T ablet (T) Keyboard (K) Mouse (M) SCSI-2 External I/O Slots Parallel Port Rear Fan Memory Cards CPU Card Battery Key Mode Switch Reset Button 3-Digit Display Diskette Power Supply Ethernet Riser Card Serial Port Extender Cable SCSI Internal Connect[...]

1-8 Installation and Service Guide System Planar Connector Locations Model 397 Rear of System Unit 4 T ablet (T) Keyboard (K) Mouse (M) SCSI-2 External I/O Slots Parallel Port Rear Fan Memory Cards Battery Key Mode Switch Reset Button Three-Digit Display Diskette Power Supply Ethernet Riser Card Serial Port Extender Cable SCSI Internal Connector J2[...]

Reference Information 1-9 Simm Connectors Multichip Heat Sink Cache Memory J5 J6 J7 J8 J1 J2 J3 J4 1 2 Note: The numbers shown above correspond to actual SIMM locations. CPU Card, Model 39H Memory Model 39H The CPU card for the Model 39H has a different module arrangement than previous CPU cards. Half of the memory is located on the CPU card, the o[...]

1-10 Installation and Service Guide Data and Power Flow Bus-Attached Disk Drives, Models 320, 32E, and 32H T ablet (T) Keyboard (K) Mouse (M) Disk Drive Riser Card Disk Drive Power Supply External Diskette Adapter Card Diskette Battery Reset Button Parallel Port Four I/O Slots Serial Port 2 (S2) Serial Port 1 (S1) Key Mode Switch Front Fan Rear Fan[...]

Reference Information 1-1 1 SCSI-Attached Disk Drives, Models 340, 34H, 350, 360/36T , 370/37T SCSI Bus Extension Card T ablet (T) Keyboard (K) Mouse (M) Disk Drive Disk Drive Power Supply Ethernet Riser Card Diskette Battery Reset Button External SCSI Four I/O Slots Parallel Port Key Mode Switch Front Fan Rear Fan 3-Digit Display Serial Port Exten[...]

1-12 Installation and Service Guide Data and Power Flow: SCSI Attached Disk Drives – Models 380, 390, 39H Note: If external devices or cables are not connected to the external SCSI-2 connector , the external SCSI-2 connector does not require a terminator . Rear of System Unit Ethernet Riser Card T ablet (T) Keyboard (K) Mouse (M) Power Supply Dis[...]

Reference Information 1-13 Data and Power Flow: SCSI Attached Disk Drives – Model 397 Ethernet Riser Card Power Supply Diskette Battery Reset Button Key Mode Switch Front Fan 3-Digit Display Serial Port Extender Cable Media Drive Media Drive Disk Drive Disk Drive Internal SCSI Cable Rear of System Unit T ablet (T) Keyboard (K) Mouse (M) SCSI-2 Ex[...]

1-14 Installation and Service Guide Specifications (all models except 380, 390, 39H, and 397) Dimensions (Horizontal Position) Height – 165 mm (6-1/2 inches) with foot Depth – 525 mm (20-3/4 inches) Width – 460 mm (18 inches) Dimensions (V ertical Position) Height – 470 mm (18-1/2 inches) with foot Depth – 525 mm (20-3/4 inches) Width –[...]

Reference Information 1-15 Specifications Models 380, 390, 39H, and 397 Dimensions (Horizontal Position) Height: 162 mm (6.4 inches) with foot Depth: 478 mm (18.8 inches) Width: 442 mm (17.4 inches) Dimensions (V ertical Position) Height: 454 mm (17.9 inches) with foot Depth: 478 mm (18.8 inches) Width: 241 mm (9.5 inches) at the foot Weight (Maxim[...]

1-16 Installation and Service Guide Power Cables T o avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets. Power cables used in the U.S.A. and Canada are listed by Underwriter ’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). These power cords consist o[...]

Reference Information 1-17 Service Inspection Guide Perform a service inspection on the system when: • The system is inspected for a maintenance agreement. • Service is requested and service has not recently been performed. • An alterations and attachments review is performed. • Changes have been made to the equipment that may affect the sa[...]

1-18 Installation and Service Guide T op Cover Power Button Diskette Drive 3-Digit Display Reset Button Key Lock Front Cover Power-On Light Diskette-Eject Button Serial Number Media Bays Optional Models 380, 390, 39H, and 397[...]

Reference Information 1-19 3. If installed in the vertical position, ensure that the foot is securely attached and is stable. 4. Set the power switch of the system unit to Off. 5. Remove the covers. 6. Check for alterations or attachments. If there are any , check for obvious safety hazards such as broken wires, sharp edges, or broken insulation. 7[...]

2-1520-1 Maintenance Analysis Procedures (MAPs) Chapter 2. Maintenance Analysis Procedures (MAPS) MAP 1520: 7012 Power MAP Notes: 1. This is not a start of call MAP . Use this Power MAP only if you have been directed here from a MAP step in the Diagnostic Information For Micro Channel Bus Systems . 2. All information in this MAP pertaining to 7012 [...]

2-1520-2 Installation and Service Guide Step 1 Be sure that the external power cable to the system unit has continuity , is plugged into both the system unit and the power outlet, and that the power outlet has been wired correctly with the correct voltage Did you find a problem? NO Go to Step 2. YES Correct the problem. Go to “Map 0410: Repair Ch[...]

2-1520-3 Maintenance Analysis Procedures (MAPs) Step 4 (from Step 3) This problem can be caused by one of the following FRUs: • Front fan • Rear fan Note: It is likely that the voltage regulator has failed when power is supplied and the power light is on for one second or less. The same symptom will occur when the voltage regulator is not conne[...]

2-1520-4 Installation and Service Guide Step 5 (from Steps 2 and 4) 1. Set the power switch on the system unit to Off. Attention: P2 and P25 must be connected and disconnected at the same time. 2. Connect the power supply connectors P2 and P25 to the system planar . 3. Set the power switch on the system unit to On. W ait 10 seconds before answering[...]

2-1520-5 Maintenance Analysis Procedures (MAPs) Step 8 (from Step 7) 1. Set the power switch on the system unit to Off. 2. Disconnect and remove the front disk drive from the frame. 3. Install the disk drive frame in the system planar . 4. For Models 320, 32E, and 32H with SCSI-attached rear disk drive, connect the data cable to the disk drive and [...]

2-1520-6 Installation and Service Guide Step 9 (from Step 5) 1. Set the power switch on the system unit to Off. 2. For Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , and 375, 380, 390, 39H, 397, and models 320, 32E, and 32H with SCSI-attached disk drives, connect power connector P3 to the rear disk drive. For Models 320, 32E, and 32H with bus-[...]

2-1520-7 Maintenance Analysis Procedures (MAPs) Step 1 1 (from Steps 7, 8, and 10) 1. Set the power switch on the system unit to Off. 2. Remove one memory card at a time from the system planar . Refer to the “Memory Card” removal procedure on page 3-37. 3. Be sure the power has been off at least 15 seconds. 4. Set the power switch on the system[...]

2-1520-8 Installation and Service Guide Step 13 (from Step 12) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the adapters, label and record the location of any cables attached to the adapters. 3. Remove one of the adapters from the I/O planar . Refer to the “Adapters, Ethernet Riser Card, External Diskette Riser[...]

2-1520-9 Maintenance Analysis Procedures (MAPs) Step 16 (from Step 15) 1. Set the power switch on the system unit to Off. 2. Remove the FRUs on the adapter . 3. Replace the failing adapter . 4. Set the power switch on the system unit to On. W ait 10 seconds before answering the following question. Did the power-on light come on and stay on? NO Exch[...]

2-1520-10 Installation and Service Guide Step 18 (from Step 17) 1. Set the power switch on the system unit to Off. 2. Connect one of the cables that was removed to the adapter . 3. Set the power switch on the system unit to On. W ait 10 seconds before answering the following question. Did the power-on light come on and stay on? NO If the cable is r[...]

2-1520-1 1 Maintenance Analysis Procedures (MAPs) Step 21 (from Step 20) 1. Set the power switch on the system unit to Off. 2. Disconnect the three-digit display connector P23 from the system planar . 3. Set the power switch on the system unit to On. W ait 10 seconds before answering the following question. Did the power-on light come on and stay o[...]

2-1520-12 Installation and Service Guide Step 24 (from Step 22) 1. Set the power switch on the system unit to Off. 2. Connect one of the cables that was removed. 3. Set the power switch on the system unit to On. W ait 10 seconds before answering the following question. Did the power-on light come on and stay on? NO If the cable is removable from th[...]

Maintenance Analysis Procedures 2-1540-1 MAP 1540: 7012 Minimum Machine Configuration Notes: 1. This is not a start of call MAP . Y ou should use these MAPs only if you have been directed here from a MAP step in the POWERstation and POWERserver Common Diagnostics and Service Guide. 2. All information in this MAP pertaining to 7012 Model 397 also ap[...]

2-1540-2 Installation and Service Guide Step 1 (from Steps 3, 7, 8, 9, and 14) 1. Ensure that the diagnostics and the operating system are shut down. 2. T urn the key mode switch to the Service position. 3. Set the power switch on the system unit to Off. 4. Insert the first diagnostic diskette into the diskette drive. 5. Set the power switch on the[...]

Maintenance Analysis Procedures 2-1540-3 Step 2 (from Steps 1 and 16) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the Micro Channel adapters, label and record the location of any cables attached to the adapters. Remove all the adapters from the system planar . 3. Record the slot numbers of the memory cards and t[...]

2-1540-4 Installation and Service Guide Step 3 (from Step 2) One of the FRUs remaining in the system unit is defective. T o test each FRU, exchange the FRUs in the following order: 1. CPU card 2. L2 cache SIMM if removed from CPU card. 3. System planar 4. Key mode/reset switch assembly 5. Three-digit display 6. Power supply . The system is working [...]

Maintenance Analysis Procedures 2-1540-5 Step 4 (from Step 2) No failure was detected with this configuration. 1. Set the power switch on the system unit to Off. 2. Install one memory card. For Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , and 375, 380, 390, 39H, and 397, disconnect the signal and power connectors from all the disk drives and[...]

2-1540-6 Installation and Service Guide Step 5 (from Step 4) The failure may be caused by a defective SIMM on the last memory card installed. T o isolate the failing SIMM in a pair of SIMMs, do the following: 1. Set the power switch on the system unit to Off. Using a pair of operational SIMMs for the type of memory card used, install the pair of SI[...]

Maintenance Analysis Procedures 2-1540-7 Step 6 (from Step 5) One of the FRUs remaining in the system unit is defective. T o test each FRU, exchange the FRUs in the following order: 1. System planar 2. CPU card (if a Model 39H, memory SIMMs must be installed) 3. V oltage regulator card (Model 39H) 4. Power supply . The system is working correctly i[...]

2-1540-8 Installation and Service Guide Step 7 (from Steps 1 and 4) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the Micro Channel adapters, label and record the location of any cables attached to the adapters. Remove all the adapters from the I/O planar . 3. Disconnect and remove the disk drive frame and disk dr[...]

Maintenance Analysis Procedures 2-1540-9 Step 8 (from Step 7) 1. Set the power switch on the system unit to Off. 2. Install and connect the disk drive frame and disk drives. 3. For Models 320, 32E, and 32H with SCSI-attached disk drives, install the SCSI adapter in the I/O planar and reconnect the signal cable to the SCSI adapter . 4. For Models 32[...]

2-1540-10 Installation and Service Guide • For Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , 375, 380, 390, 39H, and 397: 1. SCSI bus extender card Note: Refer to POWERstation and POWERserver Common Diagnostics and Service Guide , Chapter One; SCSI-1 Adapter Fuse Blowing and PTC T ripping. 2. SCSI cable 3. SCSI terminator 4. System planar 5[...]

Maintenance Analysis Procedures 2-1540-1 1 If the symptom did not change and all the disk drives have been exchanged, in the following order exchange the FRUs that have not been exchanged: • For Models 320, 32E, and 32H with bus-attached or SCSI-attached disk drives: 1. Riser card (if present) 2. SCSI adapter (if present) Note: Refer to POWERstat[...]

2-1540-12 Installation and Service Guide Step 10 (from Step 9) 1. Set the power switch on the system unit to Off. 2. Connect the serial port extender cable P16 to the system planar . 3. Insert the first diagnostic diskette into the diskette drive. 4. Set the power switch on the system unit to On. 5. W ait for one of the following conditions to occu[...]

Maintenance Analysis Procedures 2-1540-13 Step 1 1 (from Steps 9 and 10) 1. Set the power switch on the system unit to Off. 2. Connect the cables that were plugged into connectors S1, S2, P , K, T , and M on the rear of the system unit. 3. Insert the first diagnostic diskette into the diskette drive. 4. Set the power switch on the system unit to On[...]

2-1540-14 Installation and Service Guide Step 12 (from Step 1 1) The system is working correctly with this configuration. One of the FRUs (adapters) that you removed is probably defective. 1. Set the power switch on the system unit to Off. 2. Install a FRU (adapter) and connect any cables and devices that were attached to it. 3. Insert the first di[...]

Maintenance Analysis Procedures 2-1540-15 Step 13 (from Step 12) 1. Set the power switch on the system unit to Off. 2. Starting with the devices, disconnect a device or cable connector from the last adapter installed. 3. Insert the first diagnostic diskette into the diskette drive. 4. Set the power switch on the system unit to On. 5. W ait for one [...]

2-1540-16 Installation and Service Guide Step 14 (from Step 1) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the adapters, label and record the location of any cables attached to the adapters. Remove all the adapters from the system planar except the display adapter (if installed and the attached display will be t[...]

Maintenance Analysis Procedures 2-1540-17 Step 15 (from Step 14) 1. Press the Enter key . 2. If the terminal type has not been defined, you must use the Initialize T erminal option on the FUNCTION SELECTION menu to initialize the AIX operating system environment before you can continue with the diagnostics. This is a separate and different operatio[...]

Removal and Replacement Procedures 3-1 Chapter 3. Removal and Replacement Procedures All information in these procedures pertaining to 7012 Model 397 also applies to 7030 Model 397. Observe the following safety notice during service procedures. Note: For a translation of this notice, see System Unit Safety Information . DANGER An electrical outlet [...]

3-2 Installation and Service Guide Handling Static-Sensitive Devices Attention: Adapters, planars, diskette drives, and disk drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags, as shown in this illustration, to prevent this damage. T ake the following precautions: • Do not remove the device from the[...]

Removal and Replacement Procedures 3-3 Rear Cover Note: Not all models have rear covers. If your model has a rear cover , use the following procedure for removal and replacement. Removal 1. Grab the lower-right and lower-left corners and tilt the bottom of the rear cover out about 30 degrees. The cover retainers are located at the lower outside edg[...]

3-4 Installation and Service Guide T op Cover Note: If the machine is normally operated in the vertical position, it may be helpful to remove the base and proceed with the machine in the horizontal position. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Disconnect the power c[...]

Removal and Replacement Procedures 3-5 3. T ighten the top cover screws. 4. Set the key mode switch back to its normal position. 5. If your system unit has a rear cover , do the replacement procedure in “Rear Cover” on page 3-3. 6. Connect the power cable. 7. Set the power switches of the attached devices to On. 8. Set the power switch of the s[...]

3-6 Installation and Service Guide Front Cover Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Disconnect the power cable. 4. Set the key mode switch to the Service position. 5. Remove the key from the key mode switch. 6. Remove media from the diskette drive. 7. If your system [...]

Removal and Replacement Procedures 3-7 Replacement 1. Depending on your system unit model, align and insert the tabs at the bottom, or , insert the tabs at the right side of the front cover . 2. Depending on your system unit model, rotate the top of the front cover into place, or , pivot the left side of the front cover into place. 3. Depending on [...]

3-8 Installation and Service Guide Disk Drive (Bus-Attached): Models 320, 32E, 32H Note: A system may have two bus-attached, or two SCSI-attached, or a combination of one SCSI and one bus-attached drive. For models 320, 32E, and 32H SCSI-attached drives, see page 3-10. Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removi[...]

Removal and Replacement Procedures 3-9 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to acclimate, data loss or permanent damage to the disk drive can be avoided. The prope[...]

3-10 Installation and Service Guide Disk Drive (SCSI-Attached): Models 320, 32E, 32H Reference to the Small Computer Systems Interface (SCSI) Input/Output controller is abbreviated as SCSI I/O controller in this publication. Note: A system may have two SCSI-attached, two bus-attached, or a combination of one SCSI and one bus-attached drive. For the[...]

Removal and Replacement Procedures 3-1 1 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to acclimate, data loss or permanent damage to the disk drive can be avoided. The pro[...]

3-12 Installation and Service Guide Disk Drive (SCSI-Attached): Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , 375 Reference to the Small Computer Systems Interface (SCSI) Input/Output controller is abbreviated as SCSI I/O controller in this publication. Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or inst[...]

Removal and Replacement Procedures 3-13 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to aacclimate, data loss or permanent damage to the disk drive can be avoided. The pro[...]

3-14 Installation and Service Guide Disk Drive: Models 380, 390, 39H, and 397 References to the small computer systems interface (SCSI) input/output controller is abbreviated as SCSI I/O controller in this publication. Note: Refer to “Handling Static-Sensitive Devices” on page 3-1. Removal 14. Set the power switches of the attached devices to O[...]

Removal and Replacement Procedures 3-15 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to acclimate, data loss or permanent damage to the disk drive can be avoided. The prop[...]

3-16 Installation and Service Guide Power Supply For Models 380, 390, 39H, and 397, refer to the procedure on page 3-18. For a translation of the following notice, see System Unit Safety Information , Order Number SA23-2652. DANGER Do not attempt to open the covers of the power supply . Power supplies are not serviceable and are to be replaced as a[...]

Removal and Replacement Procedures 3-17 Replacement 1. Ensure that the aligning tabs are not bent. Attention: On later system units, those that have the slot under the power supply , be careful not to bend the grounding fingers at the rear of the system unit when you install the power supply . 2. Lay the power supply approximately 25 mm (one inch) [...]

3-18 Installation and Service Guide Power Supply (Models 380, 390, 39H, and 397) For a translation of the following notice, see System Unit Safety Information , order number SA23-2652. DANGER Do not attempt to open the covers of the power supply . The power supply is not serviceable and is to be replaced as a unit. Removal 14. Set the power switche[...]

Removal and Replacement Procedures 3-19 Replacement 1. Be sure that the aligning tabs on the base are not bent. 2. Place the power supply approximately 5 mm (one-quarter inch) in front of its installed position. The mounting screw should align with the keyway hole in the power supply . 3. Push it to the rear to engage the tabs on the base with the [...]

3-20 Installation and Service Guide Diskette Drive Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switches of the system unit to Off. 3. If the system unit model has a rear cover , do the Rear Cover removal procedure on page 3-3. 4. Do the “T op Cover” removal procedure on page 3-4. 5. For all models, except [...]

Removal and Replacement Procedures 3-21 Latch Cable All other models Replacement 1. If the system unit is a model 380, 390, 39H, or 397, mount the diskette drive on the metal plate and screw into place. For all other models, place the cable under the drive assembly and ensure that the cable does not interfere with the four tabs. Fold the cable as s[...]

3-22 Installation and Service Guide Media Drive Removal for Models 380, 390, 39H, and 397 Notes: 1. For a translation of this notice, see System Unit Safety Information . 2. This caution only applies to the CD-ROM drive. CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled. Do not attemp[...]

Removal and Replacement Procedures 3-23 Replacement 1. Using the four rail screws, attach the drive assembly to the rails. 2. Set the address, matching the drive being replaced. For new installations, assign a SCSI address of 5 or 6. 3. Push the drive into the media bay to the installed position. 4. Plug the cable connectors into the drive. Attenti[...]

3-24 Installation and Service Guide Adapter Cards, Ethernet Riser Card, and External Diskette Riser Card Removal Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing adapters in this system. Facing the back of the system unit, there are four vertical adapter slots, and each slot is covered with a bracket.[...]

Removal and Replacement Procedures 3-25 Replacement Note: If you are replacing the Ethernet riser card, ensure that the jumpers on the new card are set the same as on the old card. Refer to “Setting the Ethernet Riser Card Jumpers” on page 3-26. Replace in the reverse order . When replacing the adapter , ensure that the plate of the adapter bra[...]

3-26 Installation and Service Guide Setting the Ethernet Riser Card Jumpers Thick/Thin Ethernet Riser Note: Follow the correct shutdown and power down procedure, and remove the Ethernet riser card from the system unit. The thick/thin Ethernet riser card comes shipped configured for the thin (BNC) Ethernet interface. The configuration is set by two [...]

Removal and Replacement Procedures 3-27 T wisted-Pair Ethernet Riser Note: Follow correct shutdown and power procedure and remove the Ethernet riser from the system unit. The twisted-pair Ethernet riser comes with a single jumper panel marked LINK with the words ON and OFF on either side. This jumper is used to make the twisted-pair Ethernet riser [...]

3-28 Installation and Service Guide Attached Devices For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the cus[...]

Removal and Replacement Procedures 3-29 Removal 1. Set the power switches of all attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external cable. 3. Unplug the external power cables to the attached devices. 4. If the system unit has a rear cover , do the rear cover removal procedure on page 3-3. 5. Disconnec[...]

3-30 Installation and Service Guide CPU Card Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing the CPU card in this system. For Model 39H, refer to the “CPU Card for Model 39H” removal procedure on page 3-31. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch [...]

Removal and Replacement Procedures 3-31 CPU Card (Model 39H) Note: Refer to “Handling Static-Sensitive Devices” before removing or installing the CPU card in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Set the key mode switch to the Service position. 4. Rem[...]

3-32 Installation and Service Guide Replacement Reminder to Service Representative: After you exchange the CPU card, notify the customer that the unique identification number of the system unit has changed. The customer needs to update the authorization number for any program that uses the identification number for access. 1. Plug the voltage regul[...]

Removal and Replacement Procedures 3-33 V oltage Regulator Card (Model 39H) Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing the CPU card in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Set the key mode switch to t[...]

3-34 Installation and Service Guide L2 Cache Note: Refer to “Handling Static-Sensitive Devices”“Handling Static-Sensitive Devices” on page 3-2 before removing or installing the CPU card in this system. Removal 1. Depending on the type of CPU card, do either the “CPU Card” removal procedure on page 3-30 or the “CPU Card for the Model 3[...]

Removal and Replacement Procedures 3-35 Fan and Air Duct (Model 39H Only) Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Remove the top cover by loosening the two thumbscrews located on the back of the system unit. Slide the cover to the rear of the system unit and lift it str[...]

3-36 Installation and Service Guide 9. Remove the fan from the air duct by pulling the fan gently away from the air duct. Replacement 1. If the fan was removed, install the fan back into position in the air duct. Place the fan into position on the system unit frame and pull the shock mounts through the holes in the system unit frame and reconnect t[...]

Removal and Replacement Procedures 3-37 Memory Card Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing memory cards in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. If the system unit has a rear cover , do the Rear Co[...]

3-38 Installation and Service Guide Replacement 1. Align the memory card with the front and rear card guides and the connector , and press the card down into the connector . 2. Replace the CPU card. 3. Do the T op Cover replacement procedure on page 3-4. 4. If the system unit has a rear cover , do the Rear Cover replacement procedure on page 3-3. 5[...]

Removal and Replacement Procedures 3-39 Memory SIMMs Removal 1. Do the removal procedure in “Memory Card” on page 3-37. Attention: The latches on the SIMM connectors break easily . Handle them carefully . 2. Release the retainer tabs by pulling them away from the ends of the SIMM. 3. Rotate the SIMM away from the center of the card and pull it [...]

3-40 Installation and Service Guide System Planar Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing the system planar in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Disconnect the power cable. 4. If the system unit[...]

Removal and Replacement Procedures 3-41 7012 Base Planar Aligning Pins Planar (All other models) 39H Planar Card Guide Frame Screws Models 380, 390, 39H, and 397 (all models except 380, 390, 39H, and 397) 397 Planar Planar Rear Aligning Pin Front Aligning Pin Card Guide Screws Ground Strap Screw Stand-off Screws on Parallel Port T wo Additional Scr[...]

3-42 Installation and Service Guide 4. On Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , and 375, install the two additional screws for the SCSI port. 5. Insert the system planar and align it with the two aligning pins (rear pin first). 6. Install 7 of the 10 system planar screws, leaving out the two screws for the card guide frame until you i[...]

Removal and Replacement Procedures 3-43 Card Guide Frame Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switches of the system unit to Off. 3. Unplug the power cord from the electrical outlet. 4. If the system unit has a rear cover , do the Rear Cover removal procedure on page 3-3. 5. Do the T op Cover removal pr[...]

3-44 Installation and Service Guide Replacement 1. Do the “Front Fan” replacement procedure on page 3-46. 2. Do the Three-digit replacement procedure on page 3-55 Attention: On models 380, 390, 39H, and 397, assure that the 3-digit LED shield is oriented the same as the LED. 3. Install the air duct (not on all system units) and the adapter card[...]

Removal and Replacement Procedures 3-45 Rear Fan Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. If the system unit has a rear cover , do the rear cover removal procedure on page 3-3. 4. Do the top cover removal procedure on page 3-4. 5. Remove the CPU card (see page 3-30) and [...]

3-46 Installation and Service Guide Front Fan Note: Model 397 has two front fans. The procedures to remove the second fan is similar to this procedure. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. If the system unit has a rear cover , do the rear cover removal procedure on ?[...]

Removal and Replacement Procedures 3-47 This illustration reflects model 397. Adapter Fan Shock Mount Air Flow Shock Mount Air Flow Memory Fan Mounting Plate Mounting Plate Replacement 1. With the air flow arrow pointing toward the rear of the machine and the wires to the bottom, place the fan into its mounted position. Pull the shock mounts just e[...]

3-48 Installation and Service Guide Key Lock Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Refer to the illustration of the key lock on page 3-49. 4. If the system unit has a rear cover , do the rear cover removal procedure on page 3-3. 5. Do the top cover removal procedure o[...]

Removal and Replacement Procedures 3-49 Retainer Cover Lock Mode Switch Ring Connector Cover Lock Keyway at top on Models 340, 350, 355, 360/36T , 365, 370/37T , and 375. Retaining Latches Key Lock Retainer Mode Switch Ring Cover Lock Keyway on Models 380, 390, 39H, and 397 Retaining Latches Key Lock Connector Cover Lock Replacement Replace in reve[...]

3-50 Installation and Service Guide Reset Switch Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. If the system unit has a rear cover , do the removal procedure on page 4. Do the top cover removal procedure on page 3-4. 5. Do the front cover removal procedure on page 3-6. 6. On [...]

Removal and Replacement Procedures 3-51 Nut Mode Switch Locking Ring Connector Pushbutton Keyed W asher Lock W asher Pushbutton Switch All models except 380, 390, 39H, and 397: Retainer Mode Switch Ring Connector Cover Lock Models 380, 390, 39H, and 397: Replacement Replace in reverse order .[...]

3-52 Installation and Service Guide Serial Ports Flex Circuit (Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , 375) Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Do the removal procedure in “Rear Cover” on page 3-3. 4. Remove the power cable. 5. Do the removal procedu[...]

Removal and Replacement Procedures 3-53 Serial Port (Models 380, 390, 39H, and 397) Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Disconnect the power cable. 4. Do the “T op Cover” removal procedure on page 3-4. 5. Do the “Power Supply” removal procedure on page 3-16.[...]

3-54 Installation and Service Guide Three-Digit Display: Models 320, 32E, 32H Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external power cable. 3. Do the removal procedure in “Rear Cover” on page 3-3. 4. Do the removal procedure in “T op Cover” on page 3-[...]

Removal and Replacement Procedures 3-55 Three-Digit Display Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , and 375, 380, 390, 39H Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external power cable. 3. If the system unit has a rear cover , do the rear cover rem[...]

3-56 Installation and Service Guide Three-Digit Display , Model 397 Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external power cable. 3. If the system unit has a rear cover , do the rear cover removal procedure on page 3-3. 4. Do the top cover removal procedure o[...]

Removal and Replacement Procedures 3-57 T oroids When an 8508 display is connected to a Grayscale Graphics Display Adapter (T ype 1 – 2), two toroids must be placed at the system end of the signal cable. The toroids must be placed 25 mm to 50 mm (1 to 2 inches) from the connector . Each toroid comes in a plastic bag with a cable tie; use two toro[...]

3-58 Service Guide Battery Removal For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. CAUTION: A lithium battery can cause fire, explosion, or a severe burn. Do not recharge, disassemble, heat above 100 ° C (212 ° F), solder directly to the cell, incinerate, or expose cell contents to water . [...]

Removal and Replacement 3-59 Contact Strips (Models 340, 34H, 350, 355, 360/36T , 365, 370/37T , 375) Removal 1.. Set the power switches of the system unit to Off. 2.. Do the removal procedure in “Rear Cover” on page 3-3. 3.. Do the removal procedure in “T op Cover” on page 3-4. 4.. Peel off the contact strip from the bottom side of the top[...]

System Installation 4-1 Chapter 4. System Installation Step 1. Inventory Keyboard Diagnostic diskettes and diskette holders The About Y our Machine document (In the plastic bag on the outside of the box) Cable labeling kit Microcode diskettes (quantity shipped may vary) Wrap plugs and container (quantity shipped may vary) System unit keys Operator [...]

4-2 Installation and Service Guide Step 2. Observe this Safety Notice during Installation Note: For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the [...]

System Installation 4-3 Step 3. Checking Customer Outlets Note: For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. CAUTION: Do not touch the receptacle or the receptacle faceplate with anything other than your test probes before you have met the requirement in step 8. 1. Have the customer locate[...]

4-4 Installation and Service Guide Step 4. Setting Up the System Unit 1. Be sure the power cable on the system unit is unplugged and the power switch is set to the Off position. 2. Remove the packing material from all of the media devices installed in the front panel. 3. Remove the rear cover and top cover . 4. Look at the memory cards, adapters, a[...]

System Installation 4-5 Step 6. Connecting Devices to Standard I/O Ports Note: There are two 12-inch converter cables shipped with models 320, 32E, and 32H. These cables are used to connect 25-pin D-shell connectors to serial ports S1 and S2. Using the customer planning information, Chapter 3 of 7012 300 Series Operator Guide , or other information[...]

4-6 Installation and Service Guide Power T ablet Parallel Port Keyboard Mouse Ethernet SCSI-2 Port Serial 1 Serial 2 S 1 S2 P Models 380, 390, 39H, 397 Adapter Positions 12 3 4 Step 7. Connecting Devices to the Adapters Refer to the “About Y our Machine” document to determine which adapters are installed. 1. Using the customer planning informat[...]

Parts Information 5-1 Chapter 5. Parts Information Note: All information in this chapter pertaining to 7012 Model 397 also applies to 7030 Model 397.[...]

5-2 Installation and Service Guide Covers and Electronics 4 1 6 9 7 8 16 5 2 3 12 14 15 13 20 19 18 23 22 24 10 11 8 17 25 27 26 28 29 30 30 21 31 32[...]

Parts Information 5-3 Index Number Part Number Units per Asm Description 1 71F0157 1 Planar – (Models 320, 32E, 32H) 1 71F1 197 1 Planar – (Models 340 and 350) 1 51G9107 1 Planar – (Models 355, 365, and 375) 1 00G2793 1 Planar – (Models 34H, 360/36T and 370/37T) 2 See note 1 Memory card (without SIMMs) 3 See note 1 SIMMs 4 See note 1 CPU ca[...]

5-4 Installation and Service Guide Covers and Electronics 4 1 6 9 7 8 16 5 2 3 12 14 15 13 20 19 18 23 22 24 10 11 8 17 25 27 26 28 29 30 30 21 31 32[...]

Parts Information 5-5 Index Number Part Number Units per Asm Description 19 40F9919 2 Thumbscrews, foot 20 81F9025 1 Cover assembly , front – all models 21 40F9995 1 Lens, bronze (replaced red lens) 22 40F9910 2 Nut plates, foot 23 40F9957 1 Rear guide, memory cards 24 See note – Adapter card 25 32G0176 1 Flex circuit, serial prot (Models 340, [...]

5-6 Installation and Service Guide Covers and Electronics (Models 380, 390, 39H, and 397) 4 1 6 9 5 2 3 10 8 12 7 11 13 14 15 16 17 18 17a[...]

Parts Information 5-7 Index Number Part Number Units per Asm Description 1 52G4325 1 System Board 1 93H5557 1 System Board – (Model 397) 2 See note 1 Memory card (without SIMMs) 3 See note 1 SIMMs 4 See note 1 CPU card – not on Model 397 5 43G0382 1 Riser card, Ethernet thick/thin 5 00G1295 1 Fuse, 1 amp (on Ethernet thick/thin) 5 00G1276 1 Ris[...]

5-8 Installation and Service Guide Front Card Guide 5 8 1 6 16 4 7 9 13 12 5 11 15 Early System Units of Models 320, 32E, and 32H: 10 1 16 14 2 Later System Units and Models 34H, 340, 350, 355, 360/36T , 365, 370/37T , and 375: 3 10 5 5 7 12 8 6 13 15[...]

Parts Information 5-9 Index Number Part Number Units per Asm Description 1 40F9980 1 Fan, front – early system units (60 mm) 1 00G2981 1 Fan, front – later system units (80 mm) 2 00G2259 1 Foam, Fan – later system units 3 00G2258 1 Duct, Fan – later system units 4 1 159913 1 Tie, cable 5 81F9038 1 Key mode and IPL switch assembly . – lock[...]

5-10 Installation and Service Guide Front Card Guide (Models 380, 390, 39H, and 397) 1 11 2 3 4 5 6 7 8 9 10 12 13 3a 13a 13b 11 a 11 b 11 c[...]

Parts Information 5-1 1 Index Number Part Number Units per Asm Description 1 88G3979 1 Foam, fan (not on Model 397) 2 88G3961 1 Key mode and IPL switch assembly – locking; in- cludes cable and key lock 2 00G1924 1 Key mode and IPL switch assembly – nonlocking; includes cable and key lock 3 88G3805 1 Frame, card guide 3a 1 Frame, card guide (Mod[...]

5-12 Installation and Service Guide Drives and Power , Early Models 1 2 4 3 7 6 6a 5 8 7 9 10 11 12 13 15 17 14 15 16 18[...]

Parts Information 5-13 Index Number Part Number Units Description 1 6279212 4 Screw , disk drive (M4x10) 2 00G2917 1 Frame, disk drive 3 See note 1 Drive assembly , disk 4 43G2230 1 Diskette storage compartment 5 1621 170 4 Screw , diskette drive (M3x6) 6 See note 1 Drive assembly , 3.5-inch diskette 6a 88G4766 1 Power cable, diskette drive 7 81F90[...]

5-14 Installation and Service Guide Drives and Power (Models 380, 390, 39H, and 397) 1 2 3 6 6a 5 7 9 10 11 15 13 4 14 16 17 12 18 8[...]

Parts Information 5-15 Index Number Part Number Units Description 1 1 147429 4-8 Screw , disk drive (6-32 hex head) 2 52G4906 1 Frame, disk drive 3 See note 1 Drive assembly , disk 4 88G3570 0-1 Bracket, fan (not on Model 397) 5 1621 170 4 Screw , diskette drive (M3x6) 6 See note 1 Drive assembly , 3.5-inch diskette 6a 88G4766 1 Power cable, disket[...]

5-16 Installation and Service Guide Power Cables 1 23 4 5 6 7 8 9 10 11 Note: If you should need a different power cable, use this figure and the fo l lo wi ng table to assist you when ordering. Index Part Number Country 1 1838574 Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador , Ecuador , Guatemala, Guyana, [...]

SCSI Device Address Record A-1 Appendix A. SCSI Device Address Record Internally Installed SCSI Device Record Models 320, 32E, 32H 1. Use the “About Y our Machine” document to determine which devices are installed in your system unit. 2. On the following diagram, circle the device addresses for the internally installed SCSI disk drives in your [...]

A-2 Installation and Service Guide Models 340,34H 350, 355, 360/36T , 365, 370/37T , 375 Internal Devices Externally Attached Devices Device 1 Note: Use the “Attached SCSI Device Record” to record the device addresses. Any Unused Slot T Device 1 Device 7 T T Device 2 Built-In SCSI Adapter T Device 3 Device 7[...]

SCSI Device Address Record A-3 Models 380, 390, 39H, and 397 Any Unused Slot T Device 1 Device 7 T Device 3 Device 4 T Device 8 Built-In SCSI Adapter Device 1 Device 2 T T Device 5 Internal Devices T Externally Attached Devices Note: Refer to Diagnostic Information For Micro Channel Bus Systems for addressing scheme. 4. Internal SCSI devices: – S[...]

A-4 Installation and Service Guide Attached SCSI Device Record Refer to the illustration and record the adapter slot number , the device type, and the SCSI address for each externally attached SCSI device. T T SCSI I/O Controller Slot ________ Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ Addres[...]

SCSI Device Address Record A-5 Attached SCSI Device Record Record the adapter slot number , the device type, and the SCSI address for each externally attached SCSI device. T T SCSI I/O Controller Slot ________ Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ [...]

A-6 Installation and Service Guide Attached SCSI Device Record Record the adapter slot number , the device type, and the SCSI address for each externally attached SCSI device. T T SCSI I/O Controller Slot ________ Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ Address ___________ Device _________[...]

Index X-1 Index Numbers 3-digit display , removal, 3-54 A adapter device connection, 4-6 removal, 3-24 antistatic bags, 3-2 B bus-attached disk drive, removal, 3-8 C card guide frame, removal, 3-43 circuit breaker (CB), 4-3 contact strips, removal, 3-59 covers and electronics, 5-6 early models, 5-2, 5-4 CPU card, removal, 3-30, 3-31, 3-34 customer [...]

X-2 Installation and Service Guide M memory card, removal, 3-37 O operating environment -class B, 1-14, 1-15 operating voltage, 1-14, 1-15 P phase pin, 4-3 planar , removal, 3-40 power cable characteristic, 1-16 part number and country , 5-16 type, 5-16 power source loading, 1-14, 1-15 power supply , 1-14, 1-15 removal, 3-16, 3-18 R rear cover , re[...]