IBM BlackBerry 8703e Wireless Handheld RBF20CW manual

BlackBerry 8703e Wir eless Handheld V ersion 4. 1 User Guide[...]

BlackBerry 8 7 03e Wireless Handheld™ Model Number: RBF20CW Last modif ied: 17 M ay 200 6 Part number: SWD_X_HH(EN)-184. 000 At the time of publication, this documen tation is based on BlackBerry Handheld Software version 4. 1 . Send us your comments on product documen tation: h ttps://www .blackberry.com/DocsF eedback . ©200 6 Research In Motio[...]

no r epr esen ta tion, warran ty or guaran tee wha tsoev er in r elation to the Thir d Party Information and RIM assumes no liabili ty wha tsoever in rela tion to the Third Party Information ev en if RIM has been advi sed of the possibilit y of such damages or can anticipate such damages. Certain featur es outlined in this document requir e a minim[...]

[...]

Contents 1 Enterprise act ivation ...... ........... ........ .......... ........... .......... .......... ........... .......... ........... ........ .... .......... ........... ......... 9 2 Email mess ages ...... .......... ......... .......... .......... ........... .......... .......... ........... .......... ........... .... ........ ........[...]

18 Alarm ........ ........... .......... ........ ........... .......... .......... ........... .......... ........... .......... .......... ............. .......... ........... .......... . 67 19 Calculat or ........... .......... .......... ........... .......... ........... .......... .......... ........... .......... .......... ......... ......[...]

37 Synchroniza tion — freq uently asked quest ions ...... ................ ............. ............ ............. ............ ........... ........ 121 38 Phone — frequentl y asked questi ons ........... ............. ............ ............. .......... ............. ............ ......... ...... ......... 125 39 Browser — frequen tly ask[...]

[...]

1 En terprise activa tion About enterprise activa tion Activa te the device ov er the wir eless ne twork V erify activa tion sta tus About en terprise activa tion Use the enterprise activa tion featur e to integra te your BlackBerry® device with y our corporate Micr osoft® Outlook®, IBM® Lotus Notes® , or Nov ell® Gr oupwise® email account i[...]

10 User Guide[...]

2 Email messages Open messages Send email messages Save dra ft messages Add multiple contacts to a message Set the importance lev e l Resend s ent messa ges Resend pending messa ges Manage messages File messages View filed messages Delete multiple messages a t one time Mark messages as opened or unopened Sear ch the messages list Save a copy of mes[...]

12 User Guide Save dra ft messages T o save a draft of a message , click the trackwheel. Click Save Draft. Add multiple con tacts to a message T o add multiple contacts to a message , in a blank To or CC field, type an email ad dress, PIN n umber, or a contact name . T o add a blind carbon copy (BCC) r ecipient, click the trackwheel. Click Add Bcc.[...]

13 2: Email messages Rela ted to pics Can I file messages ? (See page 10 9 .) View filed messages (See page 13.) View filed messages T o display all filed messages in a messages list, in the messages options , click General Opt ions. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save. T o view messages that ar e stor ed in a [...]

14 User Guide About out-of-office r eplies The out-of-office r eply should be sent automa tically to a contact the f irst time tha t con tact sends y ou an email message . T o set an out-of-office r eply on y our BlackBerry® device , your device must be in tegrated wi th an account tha t uses BlackB erry Enterprise Server™ version 4. 0 or later [...]

15 2: Email messages Manage filters Click a filter . Perform one of the following actions: • T o turn on the filter, se lect a filter . Pr ess the Space key. • T o view and edit a filter, click a filter . Click Edit. • T o move the filter higher or lo wer in the list, click the filter . Click Move. R oll the trackwheel to move the filter . Cl[...]

16 User Guide • T o display coun ts for un r e ad messages, select Unread. • T o never display coun ts, select None. 5. Click the trackwheel. 6. Click Save. Note : Y our theme might ov erride the option tha t you se t in the Display Message Coun t field. Hide the unr ead message indica tor 1. In a message list, click the trackwheel. 2. Click Op[...]

3 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save dra ft messages Add multiple contacts to a message Resend s ent messa ges Manage PIN messages Delete multiple messages a t one time Mark messages as opened or unopened Sear ch the messages list Show or hide the number of new or unr ead messages Hide the unread mess[...]

18 User Guide Note : T o remo ve the original message fr om a reply , click the trackwheel. Click Delete Original Text .[...]

4 S MS messages About S MS messages Find y our S MS number Typ e a n SMS n u mb e r Open SMS messages Send SMS messages Add contacts to S MS messages Save dra ft messages Manage S M S messages Resend sent S MS me ssages Delete multiple messages a t one time Mark messages as opened or unopened Sear ch the messages list Show or hide the number of new[...]

20 User Guide 7. Click the trackwheel. 8. Click Continue. 9. Type a mes sage . 10 . Click the trackwheel. 11 . Click Send. Notes: If yo u have adde d con tacts to the addr ess book, you can select a contact fr om the list after y ou click Compose SMS. If your BlackBerry® devi ce supports s ending S MS messages to email add resses, y ou can select [...]

5 MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages fr om the br ow ser, pictur es list, or calendar Save dra ft messages Add multiple contacts to a message Set the importance lev e l Set deliv e ry and r ead notifica tion Manage MMS message a ttachment s Show or hide the number of new or unr[...]

22 User Guide 9. Type a mes sage . 10 . Click the trackwheel. 11 . Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 12 . Click a contact, appoin tment, image , or audio file . 13 . Click Continue. 14 . Click the trackwheel. 15 . Click Send. Notes: If yo u have adde d con tacts to the addr ess book, you can select a contact[...]

23 5: MMS messages • Forward • Reply To All • Delete Notes: When you r eply to an M MS message , the pr evious message is not included. Y o u cannot edit the con tent of an MMS message that you forwar d. You can only forwar d an MMS message if the conten t is not copyright pr otected. Additional options mig ht also be avai lable if the messag[...]

24 User Guide[...]

6 Sear ch About sear ch Sear ch the messages list Recall sear ches Manage sav ed searc hes Sear ch for messages fr om a specific con tact Sear ch for messages wi th a specific subject Sear ch for PIM it ems Search shortcuts About sear ch In a messages list, y ou can sear ch using criteria tha t you se t and y ou can save the sear ch criteria for fu[...]

26 User Guide Note : T o view the criteria of y our last sear ch quickly , in the list of sear ches, click the trackwheel. Click Last. Rela ted to pic Recall sear ches Sear ch for messages from a specific con tact T o search for all messages r eceiv ed fr om a specific sender, in a messages list, click a message . Click Search Sender. T o search fo[...]

7 Attachmen ts About a ttachments Open a file a ttachment Open embedded con tent View tables in a ttachments View atta chment informa tion Naviga te spr eadsheet a ttach ments Naviga te image a ttachmen ts View presen tations Naviga te presen tation a ttachments Manage vCar d address book a ttachmen ts Attachments shortcuts Attachments — fr equen[...]

28 User Guide View a ttachment informa tion T o view the size , author, publica tion date , and other information about the a ttachment, open the a ttachment. Click the fi le name. Perform one of the following actions: • If you hav e opened the complete file a ttachment, click View Info. • If you hav e not opened the complete file a ttachment, [...]

29 7: Attachments Note : T o view more than the text of a P owerPoin t presen ta tion, your BlackBerry® device must be integra ted with an accoun t tha t uses BlackBerry Enterprise Server™ v ersion 4. 1 or later . Rela ted to pic Naviga te presen tation a ttachments (See page 29 .) Naviga te pr esenta tion attachmen ts T o view the next slide in[...]

30 User Guide T o move be tween presen ta tion views, in a presen ta tion, pr ess M.[...]

8 Synchr onizing da ta About email r econciliation T urn on wireless email r econciliation Reconcile dele ted messages About PIM synchroniza tion T urn on wir eless PIM synchr onization Synchroniza tion — frequen tly ask e d questions About email r econcilia tion If you turn on email r econciliation, an y messages tha t you file or dele te on you[...]

32 User Guide If your device is in tegrated wi th an accoun t tha t uses BlackBerry En terprise Server ™ version 4. 0 or later and wir eless PIM synchr onization is turned on, PIM items should be synchr oniz ed o ver the wir eless netw ork. Y ou can turn wir eless PIM synchro niza tion on and off using the device . If your device is in tegrated w[...]

9 Backing up and r estoring device da ta About backing up and r e storing device da ta Resto re device da ta About backing up and r estoring device da ta If your BlackBerry® device is in tegrated wi th an account tha t uses BlackB erry Enterprise Server™ version 4. 0 or later, setti ngs on your device tha t are not saved in y our desktop email p[...]

34 User Guide[...]

10 Ty p i n g About AutoT ext Use AutoT ext Cr ea te AutoT ext entries Manage AutoT ext entries Cut or copy text Paste text T urn on tones when pr essing k e ys Set the cursor speed Typ in g sh or t cu ts Typing — fr equently asked questions About AutoT ext AutoT ext is designed to replace specific text tha t you type with the appr opriate AutoT [...]

36 User Guide T urn off AutoT ext for S MS messages In the device options, click SMS. Se t th e Disable AutoText field to Yes. Click the trackwheel. Click Save. Cut or copy text 1 . Click the trackwheel. 2. Cl i ck Select. 3. Select text. 4. Click the trackwheel. 5. Click Cut or Copy. Paste text Place the cursor wher e you wan t to insert the cut o[...]

37 10: Typing Why can ’t I use shortcuts on the Home scr een ? The Dial F r om Home Screen option o verrides using shortcuts on the Home screen, in fav or of making calls. T o use shortcuts, in the general phone options, set the Di al From Home Screen field to No . Note : Depending on your theme , a programs list migh t be available . If y our th[...]

38 User Guide[...]

11 Phone Find your phone number Make phone calls Make emer gency calls T urn on A-GPS support Change the privacy setting for loca tion-based services Acquir e the GPS position of y our device Make calls using speed dial Check voice mail Answer calls Alterna te between c alls Mute calls Adjust the phone volume T urn on and off speakerphone Use other[...]

40 User Guide T o make an emer gency call, perform one of the following actions: • Unlocked keyboard or device: In the phone , type the emer gency number . Pr ess the Send key. • Locked keyboar d or device: Click the trackwheel. Click Emergency Call. Click Yes. Note : Emer gency calls can only be made to official emer gency access numbers, for [...]

41 11: Phone • T o allow loca tion-based service progra ms to use the GPS position of y o ur device , set the Pr iv a cy Setting field to Unre stricted. Click the trackwheel. Click Save. Notes: Contact y our service prov ider for mor e informa tion on the availability of loca tion-based services privacy settings. If you se t the privacy level for[...]

42 User Guide Depending on your theme , the number of new or unhear d voice mail message s migh t appear in the device sta tus section of the scr een and beside the program name . Rela ted to pic Set v o ice mail options (See page 45.) Answer calls T o answer a call, click Answer. If you do not wan t to answer a call, click Ignore. If you ar e alre[...]

43 11: Phone T o type multiple letters, pr ess the R ight Shift key + t he Alt k ey . Type le tters. T o dial numbers again, press the Right Shift ke y . Note : When you type a le tter in a phone number, your BlackBerry® device dials the number tha t is associa ted with the le tter on a conven tional phone keypad. Mak e thr ee-way calls 1. During [...]

44 User Guide Can I set the phone to displa y fr equen tly called numbers ? (See page 12 6.) How do I change how long messages and phone call logs r emain in a messages list? (See page 110 .) Manage call logs In the phone , or in a messages list, open a call log. Click the trackwheel. Perform one of the following actions: • T o add notes to the c[...]

45 11: Phone Rela ted to pic About automa tic volume con trol (See page 44.) About smart dialing Y o u can specify default coun try and ar ea codes so tha t any numbers tha t are specified as links, or any numbers in y our addr ess book tha t do not con tain these codes, are dialed corr ectly . If you call a corpora tion frequen tly , you can also [...]

46 User Guide Se t the TTY option In the phone options , click TTY. Set the TTY Mode field. Click the trackwheel. Click Save . Rela ted to pics About TTY (See page 45.) Can I use a TTY device with my device ? (See page 12 6 .) About telecoil mode In telecoil mode , the magnetic signal of the BlackBerry® device is modified to an appropria te level [...]

47 11: Phone T o call your v oice mail access number, hold 1. T o type letters in ph one number s, hold the Alt ke y an d type letters. T o mute a call, press the Mute button. T o turn off mute , press the Mute button ag ain. T o turn on speak erphone , during a call, press the Speakerpho ne key . T o turn off speakerphone , pr ess the Speakerphone[...]

48 User Guide[...]

12 Br o wser About the br owser Go to web pages Use the br ows er View images Naviga te images Copy links, images, or web page addr esses Send links or images in email messages Save images Manage sav ed images View files Save web page r equests Cr ea te bookmarks Manage bookmarks Clear bro wser caches About TLS About WTLS Br owser s hortcuts Br ows[...]

50 User Guide T o open the bro wser and display a list of useful bookmarks pro vided by your service pro vider, press the Convenience key . T o follow a link, click the link. Click Get Link . T o stop loading a web page , click the trackwheel. Click Stop. T o view the previous web page in the history , click the trackwheel. Click Back. T o view the[...]

51 12: Browser 5. Type a message . 6 . Click the trackwheel. 7. C l i c k Send. Note : T o send a web page addr ess in a message , on the web page , click the trackwheel. Click Send Address. Typ e an email addr ess or a contact name . Send the message . Rela ted to pic How do I select images and text on a web page ? (See page 128 .) Save images Y o[...]

52 User Guide Or ganize bookmarks in to folders In the bookmarks list, click a folder . Perform one of the following actions: • T o add a folder, click Add Subfolder. • T o open a bookmark folder with subfolders, click Expand. • T o close a bookmark folde r with subfold ers, click Collapse. • T o rename a folder tha t you added, click the t[...]

13 Do wnloading Download pr ograms Manage pr ograms Pr event thir d-party programs fr om transmitting da ta Download ring tones Manage ring tones Download back ground images Download themes About br o wser push T urn on bro wser push Downloading — fr equently ask ed questions Do wnload pr ograms On a web page , click a link for a pr ogram. Click [...]

54 User Guide Y ou can turn on brow ser push for y our W AP Brow ser, your BlackBerry Bro wser, or both bro wser types. Y ou can also se t which hosts pr o vide this informa tion to you . Set noti fica tion for differ ent types of br owser push information, i ncluding serv ice load information (web pages or applica tions), service indica tion infor[...]

14 Con tacts Add contacts Manage con tacts Cr ea te mailing lists Manage mailing lists Manage con tacts in mailing lists Add a phone tune for a con tact Cr ea te categories Apply categories to con t acts, tasks, or memos Sort contacts, tasks, or memos by ca tegory Delete ca tegories Add pauses or waits Sear ch for contacts in your compa ny addr ess[...]

56 User Guide •V i e w G r o u p • Edit Group • Delete Group Manage con tacts in mailing lists Click a con tact. Click one of the follo wing menu items: •V i e w M e m b e r •C h a n g e M e m b e r • Delete Member • Add Member Note : When you dele te members from a group or dele te a gr oup , the contacts r ema in in the addr ess boo[...]

57 14: Contacts Apply ca tegories to contacts, tasks, or memos 1 . When cr eati ng or editing a con tact, task, or memo , click the trackwheel. 2. Cl i ck Categories. 3. Select a category . 4. Pr ess th e Space ke y . 5. Click the trackwheel. 6. C l i c k Save. Sort con tacts, tasks, or memos by ca tegory In the addr ess book, task list, or memos l[...]

58 User Guide • T o add a contact to y o ur addr ess book, click Add. • T o add all the contacts found during the sear ch, click Add All. • T o view information for a con tact, click Vi ew. • T o delete a con tact from the sear ch r esults, click Delete. • T o delete the sear ch results, click Delete Lookup. • T o start a new sear ch, c[...]

15 Calendar About the calendar Change the calendar view Naviga te the calendar Schedule appointments Schedule appointments quickly Schedule meetings Manage appoin tments and mee tings Respond to mee ting invi ta tions Manage mee ting participants Sear ch for PIM it ems Calendar shortcuts Calendar — fr equently ask ed questions About the calendar [...]

60 User Guide Rela ted to pics Change the default r eminder time for appoin tments and mee tings (See page 60 .) About power off and r eminders (See page 8 5.) Schedule appoin tmen ts quickly In the calendar options, verify tha t the Enabl e Quick Entry field is set to Yes. In Da y view , beside the start time , type the subject of the appointmen t[...]

61 15: Calendar T o delete an appoin tmen t or meeting, cli ck the appointmen t or meeting. Click Delete. R espond to mee ting in vita tions In an open meeting in vitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comment s • Tentativ e or Tentative with c omments • Decline or Decline with comments [...]

62 User Guide[...]

16 Ta s k s Cr ea te tasks Manage tasks Change task sta tus Cr ea te categories Apply categories to con t acts, tasks, or memos Sort contacts, tasks, or memos by ca tegory Delete ca tegories Sear ch for PIM it ems T asks — fr equen tly ask ed questions Cr ea te tasks 1 . In the task list, click the trackwheel. 2. Cl i ck New. 3. Type the task de [...]

64 User Guide[...]

17 Memos W rit e memos Manage memos Cr ea te categories Apply categories to con t acts, tasks, or memos Sort contacts, tasks, or memos by ca tegory Delete ca tegories Sear ch for PIM it ems Memos — fr equently a sked questions W ri te memos 1 . In the memos list, click the trackwheel. 2. Cl i ck New. 3. Type a title . 4. Type the body of the memo[...]

66 User Guide[...]

18 Alarm Set the al arm Silence the alarm T urn off the alarm Alarm — frequen tly asked questions Se t the alarm 1 . In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3. Set whe ther to snooz e the alarm and the length of the snooze . 4. Set a type of notifica tion for the alarm. 5. Click the trackwheel. [...]

68 User Guide[...]

19 Calcula tor Use the calculator memory Copy and paste calcula tions Conv ert measuremen ts Calcula tor shortcut s Use the calcula tor memory T o store a number in the memory , type a number . Pr ess K. T o recall the number in the memory , press J. T o delete the number in the memory , press H. T o add to the number that is curr en tly stor ed in[...]

70 User Guide[...]

20 Blue tooth About Bluetooth wir eless technology T urn on or off the Bluetooth radio Pair wi th another Bluetooth-en abled device Manage pair ed Blue tooth-enabled devices Set ho w y our BlackBerry device appears to other Blue tooth-enabled devices Use Blue tooth wir eless technology during a call Share y our address book wi th a pair ed Bluetoot[...]

72 User Guide Rela ted to pic About Bluetooth pairings (See page 71 .) Manage pair ed Blue tooth-enabled devices In the list of paired Blue to oth®-enabled devices, click a pair ed Bluetooth-enabled device . Click Device Properties. Pe rform one of the follo wing actions: • E di t the paired Blue tooth-enabled device name. • Se t whether the p[...]

21 Da te and time Set the da te and time Why is the time on my device i ncorrect? Se t the da te and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Sourc e field, set a da te and time source . 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note : Depending on y[...]

74 User Guide[...]

22 Pro f i l e s About profiles Enable pr ofiles Cr ea te notifica tion pr ofiles Manage notifica tion pr ofiles Manage ring tones Cr ea te pr ofile exceptions Manage pr ofile exceptions Manage con tacts in pr ofile exceptions Add a phone tune for a con tact Silence your device Set the al arm Pr ofiles — frequently ask ed questions About pr ofile[...]

76 User Guide Notes: The V olume option only se ts ho w loud or quie t the tune plays when y ou listen to it in the list. T o change the volume for y our notifica tion, edi t the profi le . Y o u can only delete do wnloaded ring tones. About custom notifica tion Y ou can crea te exceptions to notifica tion pr ofiles to r eceive differ ent notifica [...]

77 22: Profiles • Delete Name Silence yo ur device T o silence your BlackBerry® device, in the pr ofiles list, select the Quiet pr ofile. T o receiv e only vibra te notifica tion, in the pr ofiles list, select the Vibrate pr ofile. T o turn off all notifica tion, including pr ofile exceptions and LED notifica tion, in the pr ofiles list, select [...]

78 User Guide Can I se t one phone tune for all my pr ofiles ? Yes. In the pr ofiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other i tems during a call? Yes. In the pr ofiles list, click a pr ofile . Click Edit. Click an item. Click Edit. Se t the Notify me during calls field t[...]

23 Scr een displa y T urn off automatic backligh ting adjustment Set ho w long backligh ting remains on T urn on and off the device scr een Adjust the brightness of the backlighting Set the displa y language Set the Home scr een backgr ound image Download back ground images Set the fon t Assign a pr ogram to a Con venience key About themes Apply a [...]

80 User Guide Adjust the brigh tness of the backligh ting In the device option s, click Screen/Keyboar d . Set the Backlight Brightness field. Click the trackwheel. Click Save. T o increase the brigh tness of the backligh ting temporarily , pr ess the Power button. Rela ted to pic About backligh ting (See page 7 9 .) Se t the Home scr een back gr o[...]

81 23: Screen display Note : T o activate a theme quickly , select a theme. P r ess the Space ke y . Dele te themes In the device options, click Theme. Click a theme . Click Delete. Note : Y ou might not be able to delete themes tha t are preloaded on your BlackBerry® device. Do wnload themes Y our service provider migh t hav e supplied a link to [...]

82 User Guide[...]

24 Language Set the displa y language Set the input language Add or remo ve a display language Why do some characters no t appear correctly on m y device ? Se t the displa y language In the device options, click Langua ge. In the Language field, click a language. Click Save. About the input language Y o u can set an input language to use when y ou [...]

84 User Guide[...]

25 P o wer and ba ttery About power off and r eminders Set the device to turn on and off automa tically Check the ba ttery level Extend ba ttery life Rese t the device About po wer off and r eminders If you turn off your BlackBerry® device by pr essing the Pow er button, or by clicking T urn Power O ff on the Home scr een and selecting T urn Off, [...]

86 User Guide R ese t the device Remo ve and reinsert the ba ttery .[...]

26 Ne twork co v erage Connect to the wireless ne twork T urn off email, bro w ser and MMS services Network co v erage — frequen tly asked questions Connect to the wir eless ne twork T o connect to the wireless ne twork, v erify that y o u ar e in a wir eless ne twork cov erage area. On the Home screen, click Turn Wireless On. Notes: T o disconne[...]

88 User Guide How do I r egister my device wi th the ne twork ? When you select a differ ent network or load new applica tions, your BlackBerry ® device should r egister automa tically wi th the network. T o r egister your device manually , in the device options, click Advanced Options. Click Host Routing Tabl e. Click the trackwheel. Click Regist[...]

27 Securi ty Set a device passwor d Lock and unlock the device Lock and unlock the keyboar d Pr otect your device con ten t Compress device da ta Regenera te encryption keys Stor e passwor ds Cr ea te random passwor ds Manage passwor ds Copy passwor ds V erify security softwar e Clear the device Set o wner informa tion Thir d-party pr ogram contr o[...]

90 User Guide Rela ted to pics About the device passwor d (See page 8 9 .) T urn off the device passwo rd (See page 9 0 .) T urn off the device password 1. In the device options, click Security Opti ons. 2. Click General Settings. 3. Set the Password field to Disabled. 4. Click the trackwheel. 5. Click Save. 6. Type the device passwor d. 7. Click t[...]

91 27: Security Compr ess device da ta 1. In the device options, click Security Opti ons. 2. Click General Settings. 3. Set the Content Compression field to Enabled. 4. Click the trackwheel. 5. Click Save. 6. If yo u have se t a device passwor d, type y our passwor d. 7. Click the trackwheel. Rela ted to pic About conten t protection and compr essi[...]

92 User Guide 7. Click the trackwheel. 8. Click Save. Rela ted to pics About the password k eeper Stor e passwor ds Manage passwor ds In the passwor d keeper, click a passwor d. Click one of the following menu i tems: • View • Edit • Delete Rela ted to pic Change the passwor d keeper passwor d (See page 9 2.) Change the passwor d keeper passw[...]

93 27: Security Se t o wner informa tion In the device options, click Owner. Type y our contact information. Click the tra ckwheel. Click Save. Note : Owner information appears on the scr een when you lock your BlackBerry® device .[...]

94 User Guide[...]

28 Thir d-party pr ogram con tr ol Pr event thir d-party programs fr om transmitting da ta Se t permissions for thir d-party prog rams Con tro l external connections Con tro l connections wi th the device Contr ol access to personal information Security — fr equently ask ed questions About fir ewall settings If yo u have thir d-party progra ms on[...]

96 User Guide Se t permissions for thir d-party pr ograms Wa rn i n g : Setting permissions for thir d party programs can significan tly af fect the opera tion of thir d-party pr ograms on y our BlackBerry® device . If you ar e unsure about ho w changing these se ttings might affect the opera tion of third party pr ograms on yo ur device , contac [...]

97 28: Third-party program control thr ough your corpora tion’ s network, se t the Company Ne twork field. • T o contr ol whether third-party programs can access the Interne t through your service pro vider, se t the Carrier Interne t field. Rela ted to pics Set pe rmissions for thir d-party programs (S ee page 96 .) Con tro l connections wi th[...]

98 User Guide[...]

29 BrickBr eak er About BrickBreak er BrickBreak er scoring How do I se t the speed of the paddle ? How do I accelera te the paddle? Can I change the volume for the game ? Can I submit m y scor es to the BrickBr eaker high scor e web site ? How do I check the BrickBr eak er high scor e web site ? Why ar e the bricks descending ? About BrickBr eak e[...]

100 User Guide Can I submit m y scor es to the BrickBr e ak er high scor e web site ? Yes. In the BrickBr eaker options, type a user name and passwor d. If you bea t y our pr evious high scor e, y ou can submit y our name and score to the public high scor e web site . Unsubmitted high scor es can be submitted a t any time . In BrickBreak er, click [...]

30 Service books About service books Receiv e new service books Accept new service books Manage service books Resto re dele ted service books About service books Service books determine which services ar e available on your BlackBerry® device . If your device is integra ted with an account tha t uses the BlackBerry Enterprise Server™, y our syst[...]

102 User Guide[...]

31 F r equen tly ask ed questions General — fr equently ask ed questions Email and PIN messages — frequen tly asked questions S MS messages — fr equently a sked questions MMS messages — fr equently ask ed questions Attachments — fr equently asked questions Synchroniza tion — frequen tly ask e d questions Typing — fr equently asked que[...]

104 User Guide[...]

32 General — fr equen tly ask ed questions Why ar e some of the fea tures de scribed not availab le on my device ? Wha t softwar e version do I hav e on my device ? Why is ther e a flashing ligh t on my device ? Can I de termine how much memory each da tabase on my device is using ? Why did my s ettings change ? Why ar e some of the fea tures des[...]

106 User Guide[...]

33 Email and PIN messages — fr equen tly ask ed questions How do I compose an email or PIN message fr om the To s c r e e n? Why can ’t I send messages ? Why can ’t I re ceive messages ? Why is the menu i tem for sending a message not available ? Why does the letter D ap pear beside sen t PIN messages ? Can I stop a message fr om being sent? [...]

108 User Guide Why can ’t I send messages ? V erify tha t you ar e in a wireless co verage ar ea and that your BlackBerry® device is connected to the wir eless network. See t he printe d documen ta tion tha t accompanied your device fo r mor e informa tion about wireless co verage levels. If you send a mes sage and you ar e not in a wireless cov[...]

109 33: Email and PIN messages — frequently asked questions How do I cr eate and use links in messages ? Links appear in your messa ges as underlined text. Messages can con tain links to various items such as phone numbers, web si tes, and email addr esses. When you r eceive a message tha t con tains a link, click the link. In the menu , click th[...]

110 User Guide Why ar e call logs appearing in a messages list? When you mak e or receive a call, the BlackBerry® device cr ea tes a call log that c ontains informa tion about the call. T o stop call logs from appearing in a messages list, in the phone option s, click Call Logging. Set the Sh ow These Call Log Types In Message List field to None .[...]

111 33: Email and PIN messages — frequently asked questions How do I cr eate a generic filter ? T o crea te a generic filter, use an asterisk (*) when specifying the con tacts to which the filter applies. In the messages options, click Email Fi lters. In the From field, specify part o f the sender's addr ess and use an asterisk (*) in place [...]

112 User Guide messages fr om the main messages list? Yes. If your BlackBerry® device is in tegra ted with more than one email account, y ou might be able to set which email account is used by default when y ou send messages fr om the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIM[...]

34 S MS messages — fr equen tly ask ed questions Why can ’t I send S MS messages ? Can I verify tha t my S M S message has reached its re c i pi e n ts? How do I displa y mor e it ems in an S MS message thr ead? Can I hide sen t messages ? Can I remo ve the prompt that appears befor e I delete messages ? Why were some of m y messages deleted fr[...]

114 User Guide Why wer e some of my messages dele ted fr om the device ? If your BlackBerry® device me mory is ful l, your device deletes the oldest messa ges fr om the messages list to accommoda te new ones. I t does not dele te sav ed messages. Why ar en ’t all the S MS options described appearing on m y device ? Depending on your service pr o[...]

35 MMS messages — fr equen tly ask ed questions Can I send and r e ceive MMS messa ges ? Can I specify when m y device should re ceive MMS messages ? Can I hide sen t messages ? Can I filter unwan ted MMS messages ? Can I configur e notifica tion for all MMS messages ? Can I pause , r esume , or restart a slid esho w presen ta tion ? Ca n I v ie [...]

116 User Guide Can I view the siz e of my MMS messages befor e I send them? Yes. In the open message, click the trackwheel. Click Options.[...]

36 Attachmen ts — fr equen tly ask ed questions Can I view file attachmen ts on my device ? How do I view passwor d-protected file a ttachments ? Can I set the amoun t of mem ory tha t my device uses for file a ttachments ? How do I change ho w file attachmen ts ar e displa yed? How do I view cell c onten ts in spreadshee t a ttachments ? Why can[...]

118 User Guide Can I se t the amoun t of memory tha t m y device uses for file a ttachmen ts ? Yes. In the open a ttachme nt, click the trackwheel. Click Optio ns. Set the Cache Size field. How do I change ho w file a ttachmen ts ar e display ed? Open the full conten t for a file attachment. Click the trackwheel. Click Options. T o change the font [...]

119 36: Attachments — frequently asked questions Wha t does skipped conten t mean ? The skipped con ten t bar appears in a document a ttachment wh en more con tent is available , but it has not been r etri eved. T o re tr ieve skipped conten t, click the skipped con ten t bar . Click More. Can I view track ed changes in documen t a ttachments ? D[...]

120 User Guide[...]

37 Synchr oniza tion — fr equen tly ask ed questions Can I r econcile email messa ges ov er the wireless network ? Can I synchr oniz e PIM i tems o ver the wir e less network ? How do I handle conflicts betwe e n my de v ic e an d my desktop email program? Why do some characters in my desktop calendar not appear corr ectly a fter synchr oniza tio[...]

122 User Guide How do I handle conflicts be tween m y device and my desktop email pr ogram? A conflict might occur if you edi t the same item on your BlackBerry® device an d in your desktop email progra m before synchr onization occurs. If you turn on wir eless email reconcilia tion, se t whether the device or desktop email program tak es preceden[...]

123 37: Synchronization — frequently asked questions Can I empty the dele ted messages folder on my computer r emotely ? Yes. In the messages options, click Email Reconciliation. Click the trackwh eel. Click Purge Deleted Items. Click Yes. T o use this featur e, y our BlackBerry® device must be integra ted with an accoun t tha t uses BlackBerry [...]

124 User Guide[...]

38 Phone — fr equen tly ask ed questions Why can I not mak e calls ? Why am I no longer receiving calls ? How do I mak e calls from the Home scr een ? Can I use the phone when the device or keyboar d is locked? Can I make thr ee-way calls ? Can I use call forw arding ? How do I edi t the phone number to which my calls are forwarded? Can I use a T[...]

12 6 User Guide If you r eceive a call when the device is passwor d locked, y ou can answer th e call, but your device r emains passwor d locked during the call. Y ou can perform r egular phone action s, such as mute . When you en d the call, the device r emains passwor d lock ed. Can I mak e thr ee-wa y calls ? Yes, if you subscr ibe to a thr ee-w[...]

39 Br o wser — fr equen tly ask ed questions Why ar e there no b ro wsers available on my device ? Can I use the BlackBer ry Br o wser ? How do I change my br owser se ttings ? How do I change the br owser ho me page ? How do I change the type of c onten t that the br o wser accepts ? Can I ov erride the character se t encoding of web pages ? Why[...]

128 User Guide How do I change the br owser home page ? In the br owser options, c lick Browser Configuration. In the Home Page Address field, change the web page address. Sav e the changes. Depending on your service pr ovider, you migh t not be able to change your home page . How do I change the type of con tent tha t the bro wser accepts ? In the[...]

129 39: Browser — frequently asked qu estions Can I be pr ompted befor e scripts ar e run on m y device ? Yes. In the br owser options, click General Properties. Select the Prompt Before Running WML Scripts check box. Y ou are prompted befor e bro wser scripts ar e run. Wi th multiple br o wsers on m y device , ho w do I connect a br o wser wi th[...]

130 User Guide T o set whe ther you are pr ompted about server securi ty issues, se t the fields in the Server Authentication section. If you se t a field to No, connections should be prev ented if a server securi ty issue occurs. T o set whe ther you ar e prompted about clien t security issues, se t the fields in the Client Authentication section.[...]

40 Con tacts — fr equen tly ask ed questions How do I add multiple con tac ts with the same name to my con tact list? Can I change how m y con tacts or tasks display ? Wha t ar e the User 1 , User 2, User 3 , and User 4 fields on the New Address scr een ? Why does the Add Custom Phon e T une option not appear ? How do I change the v olume level f[...]

13 2 User Guide How do I change the v olume level for the custom phone tune ? Custom phone tunes ar e based on the active notifica tion pr ofile . When y ou add a custom phone tune from the addr ess book, the v olume for the tune ma tches the volume tha t is set in the active notifica tion pr ofile . T o crea te a custom phone tune with a differ en[...]

41 Calendar — fr equen tly ask ed questions Can I synchr oniz e PIM i tems o ver the wir e less network ? Ar e there an y restrictions for using the calendar wi th Lotus Notes ? How do I expand the number of hours tha t are shown in the calendar ? How do I change the da y of the week that displays first when viewing the calendar in Week view? Can[...]

134 User Guide How do I change ho w long appoin tmen ts remain in the device calendar ? T o change the number of days tha t y our BlackBerry® device keeps appointmen ts in the calendar, in the calendar options, set the Keep Appointments field. Appointmen ts in your device calendar tha t ar e older than the number of days tha t you specify in the K[...]

42 Blue tooth — fr equen tly ask ed questions How do I conn ect my BlackB er ry device wi th another Blue tooth-enabled device ? How do I conn ect my Blac kBerry device wi th my computer ? How do I kno w when my Bluetooth radio is on ? Wha t if I can ’t type a passk ey on the Bluetooth- enabled device tha t I want to pair wi th ? Why does my li[...]

13 6 User Guide Can I connect to Blue tooth-enabled devices wi thout being pr ompted? Y ou can only connect to a Bluetooth®-enabled device without being pr ompted if the Bluetooth-enabled device is pair ed with y our BlackBerry® device. In the pair ed Bluetooth-ena bled devices list, click a pair ed Blue tooth-enabled device . Click Device Proper[...]

43 Securi ty — fr equen tly ask ed questions Why does the V erifying Secu rity Softwar e dialog box appear when I r estart my device ? How do I resto re m y device a fter clearing i t? How do I pr even t passwor ds from acciden tally being copied to the clipboard? Can I regenera te encryption keys fr om my device ? Why do additional securi ty fea[...]

138 User Guide How do I specify the cri teria for random passwor ds that ar e genera ted in the password k eeper ? In the passwor d keeper opti ons, se t the passw or d length and specify whe ther randomly generated passwords must contain le tters, numbers, or symbols. How do I pr even t passwords fr om appearing on the scr een in the passwor d k e[...]

44 Shortcuts Home scr een shortcuts Options and fields shortcuts Naviga ting scr eens shortcuts Typ in g sh or t cu ts E di ting text shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Phone shortcuts Br owser s hortcuts Calendar shortcuts Calcula tor shortcut s Home scr een shortcuts T o re turn to the Home scr een fr om any other[...]

140 User Guide Options and fields shortcuts T o select a check box, pr ess the Space ke y . T o clear a check box, pr ess the Spac e ke y again. T o change an option field, hold the Alt ke y . C l i ck a value . T o move to an i tem in a li st or menu, type the fi rst letter of the i tem. T o clear a field, click the trackwheel. Click Clear Field. [...]

45 Legal notice © 200 6 Resear ch In Motion Limited. All righ ts r eserved. The BlackBer ry and RIM families of rela ted marks, images and symbols ar e the exclusive properties an d trademarks of Re sear ch In Motion Limited. RIM, R esearch In Motion, 'Alway s On, Always Connected' and Bl ackBerry ar e r egister ed with the U .S. Pa ten [...]

142 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN AD VISED OF THE PO SSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LO SS OF BUSINESS REVENUE OR EARNINGS, LO ST DATA, DAMAGES CAUSED BY DELA YS, LOST PR OFITS, OR A FAILURE T O REALIZE EXPECTED SA VINGS. Y o u are solely r esponsible for the selection, implementa tion, and performance o[...]

Index A about, Convenience keys , 80 accepting meeting invitations, 61 service books, 101 accessibility, default volume , 46 activation, enterprise , 9 adding auto signature, 13 call forwarding number, 44 call notes, 44 contacts, 55 contacts from attachment s, 29 contacts from remote address book search results, 57 contacts to email messages, 12 co[...]

144 User Guide setting, 44 AutoText about, 35 creating entries, 35 deleting entries, 35 editing entries, 35 example, 35 inserting macros, 36 specified case and smartcase, 35 turning off for SMS messages, 36 using, 35 viewing entries, 35 available features , 105 B backlight adjusting brightness, 80 configuring, 79 backlighting turning off automatic [...]

145 C cache, browser , 52 calculator converting measurements, 69 copying calculation, 69 memory, 69 shortcuts, 69 calendar about, 59 changing default reminder length, 60 changing first day of week, 133 changing views, 59 default view, 59 dismissing all reminders, 134 expanding hours shown, 133 frequently asked questions, 133 navigating, 133 reminde[...]

146 User Guide email messages, 12 first day of week in calendar, 133 mailing list members, 56 meeting invitees, 61 meetings, 60 message status, 13 password keeper password, 92 PIN messages, 12 sent messages, 12 task status, 63 volume for custom phone tunes, 132 See also editing; setting checking voice mail , 41 clearing all categories, 132 browser [...]

147 volume, 132 See also profile exceptions; custom notification custom izing, See setting cutting text , 36 D declining meeting invitations , 61 default length of calend ar reminder, 60 profiles, 75 deleted items, emptying folder , 123 deleting appointments, 61 AutoText entries, 35 bookmarks, 51 call forwarding number, 44 call notes, 44 categories[...]

148 User Guide E editing AutoText entries, 35 call notes, 44 contacts, 55 filters, 15 mailing lists, 55 memos, 65 paired Bluetooth-enabled device name, 72 password keeper passwords, 92 profile exceptions, 76 profiles, 75 saved searches, 25 shortcuts, 140 speed dial numbers, 43 task status, 63 See also setting; changing email messages adding contact[...]

149 creating generic, 111 creating quickly, 15 frequently asked questions, 111 managing, 15 order of, 14 finding MMS number, 21 phone number, 39 PIN, 17 SMS number, 19 software version, 105 firewall , 95 folder redirection, setting , 15 folders adding for bookmarks, 52 available for email redirection, 111 changing, 111 collapsing, 12, 52 expanding,[...]

150 User Guide importance, setting , 12 increasing detail in images , 28 inserting macros in AutoText entries , 36 invitation, responding to , 61 J JavaScript suppo rt , 128 K key rate, setting , 36 key tones, turning on , 36 keyboard lock , 90 keys, encryp tion , 91 L language adding, 83 removing, 83 setting, 83 light Bluetooth connection indicati[...]

151 marking unopened, 13 opening from different accounts, 11 preloaded on d evice, 108 receiving more of long messages, 109 resending, 12 searching, 25 searching by recipient, 26 searching by sender, 26 searching by service, 25 searching by subject, 26 sending from different accounts, 11 sending images in, 50 sending links in, 50 sending web page a[...]

152 User Guide owner information, setting , 93 P pairings, Bluetooth , 71 panning images , 50 password keeper about, 91 criteria for generating random passwords, 138 options, 138 passwords changing passwor d keeper password, 92 copying, 92 creating random, 91 criteria for random passwords, 138 deleting in password keeper, 92 displaying in password [...]

153 creating, 76 deleting, 76 deleting contacts, 76 editing, 76 moving, 76 turning off, 76 turning on, 76 profiles about, 75 alarm, 67 creating, 75 creating exceptions, 76 deleting, 75 editing, 75 enabling, 75 escalating volume, 77 frequently asked questions, 77 See also ring tones programs adding, 53 deleting, 53 downloading, 53 frequently asked q[...]

154 User Guide S saving draft email messages, 12 email messages, 12 images, 51 MMS messages, 22 PIN messages, 17 searches, 25 sent email messages, 13 SMS messages, 20 web page requests, 51 web pages, 51 scheduling appointments, 59 appointments quickly, 60 meetings, 60 screen home screen background, 80 options, 79 turning on, 79 scrolling horizontal[...]

15 5 viewing, 13 service books about, 101 accepting, 101 deleting, 101 receiving, 101 restoring deleted, 101 viewing, 101 service, searching by , 25 setting alarm, 67 alarm volume, 67 cursor speed, 36 default volume for calls, 46 device password, 89 folder redirection, 15 font, 80 home screen background, 80 importance level of messages, 12 language[...]

156 User Guide assigning numbers, 43 assigning to contacts, 43 deleting, 43 editing, 43 moving contacts, 43 using, 41 viewing list, 43 spreadsheet attachments, viewing cell contents , 118 subject creating filters using, 15 searching by, 26 viewing more of, 110 switching programs , 139 synchronization frequently asked questions, 121 over the wireles[...]

157 content protection, 90 device automatically, 85 device password, 89 device scre en, 79 filters, 15 profile exceptions, 76 speakerphone during calls, 42 tasks snooze, 134 wireless email reconciliation, 31 wireless PIM synchronization, 32 typing CAP lock, 36 copy text, 36 cut text, 36 frequently asked questions, 36 Home screen shortcuts, 37 NUM l[...]

158 User Guide viewing home page, 50 viewing images, 50 viewing next and previous, 50 See also browser wireless backup, 33 email reconciliation, 31 PIM synchronization, 32 restore, 33 wireless email reconciliation, turning on , 31 wireless network connecting to, 87 disconnecting from, 87 frequently asked questions, 87 registering with, 88 selecting[...]