IBM EasyCoder 3400e manual

EasyCoder ® 3400e Bar Code Label Printer P/N 071881-001 User’s Manual[...]

Interm ec Technologies Corporation 6001 36th Avenue West P.O. Box 4280 Everett, WA 98203- 9280 U.S. service and technical support: 1-800- 755-5505 U.S. media supplies ordering information: 1- 800-227- 9947 Canadian service and technical support: 1- 800-668-7043 Canadian media supplies ordering information: 1- 800-268- 6936 Outside U.S. and Canada: [...]

Contents iii Contents Before You Begin ix Warranty Information ix Safety Summary ix Warnings and Cautions x About This Manual xi Other Intermec Manuals xiii Getting Started Getting to Know Your Printer 1-3 Preparing the Printer for Installation 1-5 Plugging In the Printer 1-5 Opening the Printer 1-6 Loading Media for Fanfold Printing 1-7 Printing t[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual iv Loading Media Into the Printer 2-6 Loading Roll Media for Straight-Through Printing 2-6 Loading Media for Self-Strip Printing 2-8 Loading Thermal Transfer Ribbon 2-10 Setting the Media Sensitivity Number 2-12 Setting the MSN for Intermec Media and Ribbon 2-13 Setting the MSN for Other Media [...]

Contents v Adjusting the Label Mark Sensor 5-6 Using the Printer Memory Efficiently 5-8 How Is the Printer Storage Memory Used? 5-8 Making the Most of Your Memory 5-8 Increasing Throughput 5-9 What Is an Image Band? 5-9 How the Image Bands Command Works 5-9 Optimizing Print Speed and Image Band Setting 5-10 Using Test and Service Mode Using Test an[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual vi Printer Options A-6 Communication Interface A-6 EasyLAN 10i Interface A-6 Twinax Interface A-6 Coax Interface A-6 Finishers A-6 Cutter A- 6 Batch Takeup A-6 Self-Str ip Printing A-6 Bar Code Symbologies Supported A-8 2D Symbologies A-9 2D Stacked Symbologies A-9 2D Matrix Symbologies A-9 Cha[...]

Contents vii Full ASCII Table Full ASCII Table D-3 Full ASCII Control Characters Table D-5 Glossary Index D G I[...]

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Before You Begin ix Before You Begin This section introduces you to standard warranty provisions, safety precautions, warnings and cautions, docum ent formatting conventions, and sources of additional product information. A docum entation roadmap is also prov ided to guide you in finding the appropriate information. Warranty Information To receive [...]

EasyCoder ® 3400e Bar Code Label Printer User ’ s Manual x Warnings and Cautions The warnings and cautions in this m anual use the following format. Warning A warning w arns you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. Ave[...]

Before You Begin xi About This Manual Analysts and prog rammers should use this m anual to learn how to operate, program , and connect the EasyCoder® 3400e printer to a network or sy stem. The first part of this manual tells y ou how to install, operate, maintain, and troubleshoot your printer. The last part of the manual cov ers advanced features[...]

EasyCoder ® 3400e Bar Code Label Printer User ’ s Manual xii Terms and Conventions Listed below are special terms and conv entions used throughout the manual. Refer to the glossary for a complete list of term s found in this manual. Terms “ Printer ” refers to a 3400e bar code label printer. “ Media ” is the label stock on which the prin[...]

Before You Begin xiii Other Intermec Manuals You m ay need additional information w hen working w ith printers in a data collection system. Please visit our Web si te at www.int ermec.com to download many of our current manuals in PDF form at. To order printed versions of the I ntermec m anuals, contact your local I ntermec representativ e or distr[...]

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Getting Started 1[...]

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HelvC NugFont C3 9 Getting Started 1-3 1 This chapter introduces the EasyCoder® 3400e printer and explains how to get your new printer running for the first time. Getting to Know Your Pri nter Features of your printer include: • Support for direct thermal and therm al transfer printing applications. Chapters 1 and 2 explain how to load both type[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-4 Front View Power/Data 3 4 0 0 Alert Feed/Pause Em pty/Pause Interm ec Intermec Media access door Feed/Pause button Empty/Pause button Alert LED Power/Data LED Media cover Media window 3XXXU.002 Back View 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 3XXXU.003 O I Media cover Fanfold media access slot AC [...]

HelvC NugFont C3 9 Getting Started 1-5 1 Preparing the Printer for I nstallation Before connecting y our printer to your data collection system , you need to • Plug in the printer. • Open the printer and load media. • Print a configuration test label. Plugging In the Printer The back of your printer contains the A C power receptacle, the seri[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-6 3. Plug the AC power cord into the receptacle at the rear of the printer. Plug the other end of the power cord into a grounded wall outlet or surge protector. 4. Turn the On/Off switch to the on position. When you power on the printer, the Power On LED lights, the Em pty/Pause LED flashes[...]

HelvC NugFont C3 9 Getting Started 1-7 1 Loading Media for Fanfold Printing Use the sample of fanfold m edia provided in the Media Env elope to complete the following procedures. I n fanfold printing, y ou place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cov er. Refer to Chapter 2, ?[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-8 Loading Media for Fanfold Printing 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 O I 3XXXU.006 Media access slot Fanfold media ➤ ➤ ➤ ➤ ➤ Lower media guide Head lift lever Supply roll post Edge guide Supply roll retainer 11. Press Feed/Pause to advance one label throug h the printer and out th[...]

HelvC NugFont C3 9 Getting Started 1-9 1 Printing the Hardware Configuration Test Label You can print the hardware config uration test label to test the printer and make sure it is operating correctly . The hardware configuration test label lists the printer ’s configuration. Use this label for reference w hen installing your printer and for veri[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-10 What the Hardware Configuration Test Label Tells You The hardware test label provides these statistics: • Amount of installed m emory • Amount of m edia printed • Printhead configuration • Firmw are information • Printhead alignm ent (the vertical lines) If a Hardware Configura[...]

HelvC NugFont C3 9 Getting Started 1-11 1 Connecting Your Printer to a PC You can connect your printer to either a serial port or parallel port on y our PC. You must prov ide the correct cables for connecting the printer. See the following sections for cable information. Contact y our Interm ec representative for ordering assistance if you do not h[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-12 Connecting the Printer to a PC Parallel Port If y ou are using a parallel port to comm unicate with your printer, y ou need a parallel cable to run between the printer and the PC. You can purchase a parallel cable from I ntermec (Part No. 051211) or from your local computer store. See Ap[...]

HelvC NugFont C3 9 Getting Started 1-13 1 Connecting Your Printer to a Network Host computer Printers (end devices) Printers (end devices) 3XXXU.019 Server The network interface adapter (for exam ple, Ethernet) connects to the 10i port of the printer. Your network m ust be able to use XON/XOFF (software and hardware flow control) protocol. You m ay[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-14 If y ou did not have the twinax card installed at the factory, a field serv ice technician can install the field installable option (Part No. 056835) in the optional I/O board port of your printer. For help on cabling and com munications, see the m anual that comes with the twinax adapte[...]

HelvC NugFont C3 9 Getting Started 1-15 1 Configuring the Seri al Port for Communications You need to configure the serial port of the printer to m atch the configuration of your PC or network controlling device. I f the printer ’ s default settings do not match, use the DI P switch settings table to config ure the serial port. To configure the p[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-16 DIP Switch Set tings 3XXXU.020 ON O = OFF 1 = ON Multi-Drop Address Selection * A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 Protocol Selection XON/XOFF * Intermec Protocols XON/XOFF Selection No Status Response * With Status Response Media Type Direct Thermal * Therma[...]

HelvC NugFont C3 9 Getting Started 1-17 1 Verifying Pri nter Communications With Your System After connecting the printer to y our system, y ou need to test comm unications. The easiest way to test com munications is to set the printer to D ata Line Print mode, which is part of Test and Service m ode, and send a character string down from y our sys[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual 1-18 Example of Using DOS to Verify Printer Communications 1. At the DOS prompt, ty pe this comm and and press Ent er : MODE COM1 96,E,7,1,N 2. Type these comm and lines and press Enter : COPY CON COM1 ABCDEF^Z where: COPY CON COM1 has the PC copy the following information to the COM1 port. A[...]

Operating the Printer 2[...]

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HelvC NugFont C3 9 Operating the Printer 2-3 2 Use this chapter to understand how to use the printer front panel, load roll media and media for self-strip printing, set the media sensitivity number, and communicate with the printer. Learning How to Operate the Pri nter To operate the printer, you need to understand: Front panel Explains how light e[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-4 Understanding the Front Panel LEDs Use the front panel LEDs to monitor the status of the printer: 3440U.012 Power/Data Alert Empty/Pause Feed/Pause Power/Data Green LED Alert Empty/Pause Off On Flashing Off Flashing On Off Flashing On Power off Power on Receiving data Printing[...]

HelvC NugFont C3 9 Operating the Printer 2-5 2 Using the Feed/Pause Button The Feed/Pause button, located on the front of the printer, performs these functions depending on the m ode of the printer: Printer Mode You Want To What to Do Idle Feed out one label or a min imum specified am ount of m edia. Press and release the Feed/Paus e button. Contin[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-6 Loading Media Into the Printer You can load media into the printer in three different way s: • Straight- through printing w ith roll media • Self- strip printing with roll m edia (optional) • Fanfold printing (see Chapter 1) You can load media with the printer power turn[...]

HelvC NugFont C3 9 Operating the Printer 2-7 2 Loading Roll Media for Straight-Through Printing 3XXXU.026 Media Media backing Media roll Head lift lever Upper media guide Lower media guide Supply roll post Supply roll retainer Edge guide Media support 4. Slide the supply roll retainer up to the edg e of the media roll and turn the supply roll retai[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-8 Note: Refer to the label located on the inside of the m edia cover for directions on loading m edia. For your convenience, y ou may want to refer to it when loading media in the future. Loading Media for Self-Strip Printing Use self- strip printing in applications where you w [...]

HelvC NugFont C3 9 Operating the Printer 2-9 2 Loading Media for Self-Strip Printing 5. Unscrew the edg e guide and slide it to the outer edge of the lower m edia guide. Screw it in place. Note: I f you are replacing the em pty m edia roll with a new roll of the same width, you do not need to adjust the edge gu ide. 6. Pull down on the lower m edia[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-10 12. Secure the media to the rewinder hub by snapping the rewinder clasp onto the rewinder hub. Turn the rewinder hub clockwise to rem ove all slack from the media liner between the tear bar and the rewinder hub. 13. Close the media access door. 14. Rotate the head lift leve r[...]

HelvC NugFont C3 9 Operating the Printer 2-11 2 Loading Thermal Transfer Ribbon 3XXXU.028 P owe r/Data In te r m e c Intermec 3400 A le r t F e e d / P a u s e E m p t y / P a u s e Ribbon supply hub Ribbon rewind hub Printhead TTR assist roller Empty ribbon hub Thermal transfer ribbon Upper media guide Head lift lever 5. Route the ribbon leader th[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-12 Setting the Media Sensi tivity Number Media sensitivity is important because you use it to optim ize print quality and print speed. The three-dig it media sensitivity number (MSN) specifies the am ount of heat required by the printhead to im age a label. The amount of heat th[...]

HelvC NugFont C3 9 Operating the Printer 2-13 2 To print a software configuration label 1. Turn the On/Off switch to the off position. 2. Press and hold the Feed/Pause button while turning the printer on. The printer prints out a hardware configuration label. 3. Set the DI P switches to print out the software test label. Top Bank Set switches 1 thr[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-14 Setting the MSN for Other Media and Ribbon If y ou are not using Interm ec media and ribbon, or y ou misplaced your pack aging with the three-dig it sensitivity num ber label on it, you can set the approxim ate sensitivity number. The first colum n of the Direct Thermal and T[...]

HelvC NugFont C3 9 Operating the Printer 2-15 2 3400e Printer Thermal Transfer Media and Ribbon Sensitivity Settings (continued) Approximate Sensitivity Numbers Sensitivity Setting Direct Thermal Media Maximum Recommended Print Speed 500 Series Medi um Sensitivity (Pap er) 567 Duratran II- 1/Premium - 7 8 565 European Prem ium Paper/Premi um 4 563 [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC * 1233* 2-16 Communicating Wi th the Printer You are now ready to print labels by downloading data from the host to the printer. Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral dev ice, such as your printer. When you[...]

HelvC NugFont C3 9 Operating the Printer 2-17 2 Printing a Test Label If y ou would like to test your com munications by downloading a label, follow the example below . Use the PrintSet application software to send a test label to the printer. This example assum es that your printer is com municating w ith a PC and that the printer is correctly loa[...]

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Maintaining the Printer 3[...]

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HelvC NugFont C3 9 Maintaining the Printer 3-3 3 This chapter contains cleaning procedures and a schedule detailing how often to perform maintenance procedures. Even though the design of your printer enables it to withstand harsh environments, you must clean it on a regular basis to keep it running at its highest performance level. It is very impor[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 3-4 Maintenance Schedule Clean your printer reg ularly to maintain the quality of your labels and extend the life of your printer. This table contains sugg estions for cleaning the printer. Use the illustration on the next page to locate the parts y ou need to clean. Printer [...]

HelvC NugFont C3 9 Maintaining the Printer 3-5 3 Locating the Printer Parts You Need to Maintain 3XXXU.032 P o w e r/D a ta Intermec 3400 A lert Feed/P ause E mpty/P au se Tear bar Drive roller Upper media guide Lower media guide TTR assist roller Thermal printhead Pinch roller Self-strip roller Edge guide Label taken sensor Warning Switch off the [...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C3 9 3-6 Cleaning the Printhead In order for the printhead to prov ide good print quality, it m ust maintain close contact with the media. Therefore, cleaning media debris from the printhead is very im portant. Clean after every roll [or 15,240 centimeters (6,000 inches)] of m e[...]

HelvC NugFont C3 9 Maintaining the Printer 3-7 3 Cleaning the Printhead 3XXXU.033 P o we r/D ata In te rm e c Intermec 3400 A le r t F e e d / P a u s e E m p t y / P a u s e Printhead Ribbon rewind hub Ribbon supply hub Supply roll post Head lift lever Cleaning the Printer Covers Use a general purpose cleaner (soapy water/mild deterg ent) to clean[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C3 9 3-8 Cleaning the Drive Roller and Tear Bar Cleaning the driv e roller and tear bar preserves print quality by maintaining close contact between the m edia and the printhead. To clean the drive roller and tear bar 1. Turn the On/Off switch to the off position and remov e the[...]

HelvC NugFont C3 9 Maintaining the Printer 3-9 3 Cleaning the Media Guides and Media Path You should clean the media g uides and media path reg ularly to keep debris off the media surface and printhead w here irregularities can spoil print quality or dam age the printhead. Cleaning the g uides also prevents the media from skewing or improperly trac[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C3 9 3-10 Cleaning the Label Sensors Three label sensors on the printer require regular cleaning : • Label taken sensor • Label mark sensor • Label gap sensor To clean the label sensors 1. Turn the On/Off switch to the off position and remov e the power cord. 2. Rem ove th[...]

HelvC NugFont C3 9 Maintaining the Printer 3-11 3 Cleaning the Label Sensors 3XXXU.036 Label gap sensor Label mark sensor Label taken sensor Drive roller Cotton swab Cleaning brush Upper media guide (underside) Lower media guide[...]

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Troubleshooting 4[...]

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HelvC NugFont C3 9 Troubleshooting 4-3 4 This chapter provides some hints for troubleshooting error messages that the printer sends to the host and problems you may experience with the printer. Troubleshooting Checkl ist Even thoug h Interm ec designed your printer to operate under harsh conditions, you m ay still encounter a printer operation, pri[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 4-4 Printer Operation Problems (continued) Symptom Possible Causes Solution Labels stop feeding thro ugh t he pr inter . (contin ued) You have set the printer for conti nuo us lab el sto ck. Use PrintSet to check the configuration settin gs. If the setting s are incorrect, us[...]

HelvC NugFont C3 9 Troubleshooting 4-5 4 Printer Operation Problems (continued) Symptom Possible Causes Solution Printer is not communicati ng, not pri nt ing, o r not printi ng properly . Corrupt or incor r ect information in printer mem o r y. Reset the mem ory to return the printer to its default configur atio n. For help , see “ Resetting the[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 4-6 Print Quality Problems (continued) Symptom Possible Causes Solution Printing not aligned on label. Printer is misfeeding m edia. Make su re you have correctly installed the m edia. For help, see “ L oading Media Into the Printer ” in Chapter 2. Labels are not stoppin [...]

HelvC NugFont C3 9 Troubleshooting 4-7 4 Print Quality Problems (continued) Symptom Possible Causes Solution Print quality is poor. (contin ued) Media m ay be sli pping again st the platen roller causing the printing to compress. Sw itch to approved media or clean the printhead and platen roll er as described in C hapter 3, “Maintainin g the Prin[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 4-8 Hardware handshak ing uses pin 11 or pin 20 of the RS-232 interface to control data flow. When the printer is using I ntermec Standard protocol, it holds pins 11 and 20 hig h when the printer is ready to receiv e data. The printer holds the pins low when the printer is in[...]

Optimizing Printer Performance 5[...]

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HelvC NugFont C3 9 Optimizing Printer Performance 5-3 5 This chapter explains how to optimize and maintain print quality, use the printer memory more efficiently, and maximize throughput. Optimizi ng and Maintaining Print Qual ity Interm ec designed and config ured your printer to provide the best possible print quality for both direct thermal and [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 5-4 To adjust the bias adjust screw 1. Rem ove the media cov er and locate the bias adj ust screw. P o w e r In t e r m e c Intermec 3400 A le r t F e e d /P a u s e E m p t y / P a u s e 3XXXU.038 Bias adjust screw 2. To compensate for unev en print quality, turn the bias ad[...]

HelvC NugFont C3 9 Optimizing Printer Performance 5-5 5 Adjusting the Pri nt Darkness Use the darkness adjust control in com bination with the PrintSet software configuration tool to fine-tune the dark ness of print on your labels. The fine adjustments com pensate for variations in the m edia (“lot to lot”), the printhead, or the printer. Set t[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C3 9 5-6 Adjusting the Label Mark Sensor The label mark sensor detects the mark on the back of continuous media stock. T he printer uses the output to determine the start of print. The label m ark sensor is behind the platen roller and near the inboard edge of the printer. To ad[...]

HelvC NugFont C3 9 Optimizing Printer Performance 5-7 5 Adjusting the Label Mark Sensor 3XXXU.040 Label mark sensor (The label mark sensor can be positioned no more than 1" from the inboard edge.) Locate the label mark sensor behind the platen roller near the inboard edge of the printer. Use your index finger to adjust the label mark sensor. P[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C3 9 5-8 Using the Printer Memory Effi ciently To receive the best perform ance from your printer, y ou must understand how to use the printer mem ory. The following sections can help y ou determine the m ost efficient way to use your printer m emory . How Is the Printer Storage[...]

HelvC NugFont C3 9 Optimizing Printer Performance 5-9 5 If y ou find that it is necessary to increase your av ailable mem ory, you can do one of the following: • Increase the am ount of available m emory by using the Mem ory Reset portion of the Test and Service m enu. See “ Resetting the Memory on Your Printer ” in Chapter 6 for more inform [...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C3 9 5-10 The minim um num ber of required image bands is dependent upon the print speed and the complexity of the label. Labels that contain numerous fields with different rotations, graphics, or com binations of these formatting options m ay require a hig her number of imag e [...]

Using Test and Service Mode 6[...]

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HelvC NugFont C3 9 Using Test and Service Mode 6-3 6 This chapter explains the different procedures you can perform while the printer is in Test and Service mode. Use Test and Service mode on the printer to print test labels, perform special procedures, and change select configuration commands. Using Test and Service Mode Procedures For all Test an[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-4 Use the inform ation in the following table to set the DI P switches for the appropriate Test and Service m ode function you want to perform. Test and Service DIP Switch Settings 3XXXU.041 1 2 3 4 5 6 7 8 TESTS Test Prints Configurations Hardware* Software Test Labels Print Quality Pitch Pa[...]

HelvC NugFont C3 9 Using Test and Service Mode 6-5 6 Printing Test Labels The printer can print a variety of test print labels that provide you with inform ation about the printer configuration and the quality of the printing. To print a test label 1. Turn the On/Off switch to the off position. 2. Press and hold the Feed/Pause button while turning [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-6 Resetting the Memory on Your Printer Use mem ory reset if y ou want to return your printer to its default configuration or if you need to increase the am ount of mem ory available in y our printer. You can also use mem ory reset to clear pag es and formats, user- defined characters and font[...]

HelvC NugFont C3 9 Using Test and Service Mode 6-7 6 Configuration DIP Switch Settings 3XXXU.046 1 2 3 4 5 6 7 8 Label Rest Point Adjust Forward Adjust Backward 86XX Emulation Advance Mode 10 Mil 15 Mil X Forms Adjust Adjust Forward Adjust Backward Y Forms Adjust O 1 1 1 1 O 1 1 1 1 1 1 O 1 O 1 1 1 O O O 1 O 1 Top Bank 1 2 3 4 5 6 7 8 Bottom Bank O[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-8 Dot Increments DIP Sw itch Settings 3XXXU.047 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O 1 O O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 O O O 1 1 1 1 O O O O 1 1 1 1 O O O O 1 1 1 1 O O O O 1 1 1 O O O O O O O 1 1 1 1 1 1 1 1 O O O O O O O O 1 1 1 1 1 1 1 O O O[...]

HelvC NugFont C3 9 Using Test and Service Mode 6-9 6 To set the number of dot increments. 1. In the top bank , turn the appropriate switches on or off for forward or backward mov ement. See the Config uration DIP Switch Settings table on page 6- 7 for the appropriate DI P switch settings. 2. Go to the Dot I ncrements DI P Switch Setting s table on [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-10 To adjust the label rest point 1. Turn the On/Off switch to the off position. 2. Press and hold the Feed/Pause button while turning on the printer. The printer prints the hardware configuration test label and then enters Data Line Print mode. 3. In the top bank of the Test and Service DIP [...]

HelvC NugFont C3 9 Using Test and Service Mode 6-11 6 Setting Emulation Mode If y ou are replacing an Interm ec 8636 or 8646 printer with a 3400e printer, you can keep y our existing network, hardware, software, and label form ats by using Em ulation mode. The labels produced on y our new printer will look lik e the ones that your old 86XX printer [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-12 8. Press the Feed/Pause button. The printer prints out the software configuration label. Verify that the label states the correct mode. 9. Turn the printer off and then on. 10. Download the 86XX formats, fonts, and graphics from the host to the printer. Using Forms Adjust If y our label pr[...]

HelvC NugFont C3 9 Using Test and Service Mode 6-13 6 The default X origin is .25 centim eters (0.10 inch) (20 dot increments) from the edg e of the label. You can mov e the X origin forward or back 30 dot increm ents. The default Y origin is .13 centim eters (0.05 inch) (10 dot increments) from the leading edge of the label. Each dot increment is [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-14 5. Press the Feed/Pause button. The printer prints out the software configuration label using the new X form s adjust setting. 6. Verify the X form s adj ust number on the software config uration label matches the number y ou set in Step 4. Y Forms Adjust Use the Y Form s Adjust feature to[...]

Specifications A[...]

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HelvC NugFont C3 9 Specifications A-3 A Printer Specifi cations This section describes the specifications of the 3400e printer. Electrical Requirements Input Voltag e 100, 120, or 230 V AC ± 10% Frequency 47-63 Hz Printing Method The 3400e printer is capable of direct thermal (DT) printing or therm al transfer (TTR) printing using thermal transfer[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 A-4 Printhead (200 dp i ) Printe d dot size 0.127 m m (0.00492 in ch square) Width 104 mm (4.1 inch es square) Resolu tion 8 dots per m m (203 dots per inch) Num ber of elem ents 832 per printh ead “X” dim ension s 10 mil t o 50 mil (0.25 m m to 1.27 m m ); 5 mil (0.13 m [...]

HelvC NugFont C3 9 Specifications A-5 A Media G 3XXXU.O55 D C A B E F H Number Description Minimum Maximum A L abel widt h 16.5 mm (0.65 inch ) 111.8 m m (4.4 in ches) B Backing widt h (or tag w idth) 19.1 m m (0.75 inch ) 114.3 m m (4.5 in ches) C Gap betw een labels 2.54 mm (0.10 inch ) 25.4 m m (1.0 in ch) D Label leng th - self-strip m edia Lab[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C 39 A-6 Printer Options This page contains a list of the options you can use with the printer along with a brief description. Consult your I ntermec representativ e to order any option. Communication Interface EasyLAN 10 i Interface This option lets you connect your printer to [...]

HelvC NugFont C3 9 Specifications A-7 A The following pin descriptions are for the printer ’ s parallel interface connector: Signal Pin Return Direction Description DATAST B 1 19 IN Negati ve pulse . Latc hes DB 0 -7 o n the risi ng edge . Eight b its in parallel provide d ata input. High is logical 1 and LOW is logical 0. DB0 2 20 IN DB1 3 21 IN[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C 39 A-8 Bar Code Symbologies Supported The e series printers support these bar code sym bologies: Codabar Originally dev eloped in 1972, Codabar is a numeric sy mbology most comm only used in libraries, blood banks, and air parcel express applications. Code 2 of 5 Code 2 of 5 i[...]

HelvC NugFont C3 9 Specifications A-9 A UPC Universal Product Code (UPC) is a subset of EAN. I t is a fixed length, numeric, continuous sym bology em ploying four elem ent widths. Two comm on types of UPC are Version A, which encodes 12 digits, and Version E, which encodes 6 digits. UPC has been used in the supermark et industry since 1973. UPC sup[...]

EasyCoder 3400e Bar Code Label Printer User ’ s Manual HelvC NugFont C 39 A-10 Data Matrix Data Matrix is a 2D m atrix symbolog y which is made up of square modules arrang ed within a perimeter finder pattern. The finder pattern is a perim eter to the data region and is one m odule wide. Two adj acent sides are solid dark lines. These lines are u[...]

Character Sets B[...]

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Character Sets B-3 B This chapter contains tables for the character sets that the 3400e printer supports. To select a character set, use PrintSet, your third-party software application, or the IPL command set. International Character Sets The following tables show which hex codes to download for international characters not available in the U.S. ch[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual B-4 Emulation Mode Character Table This table shows the hex codes for the character sets that print if your printer is running under Emulation m ode. 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U . S . A S C I I # $ @ [ ]^`{ ¦ }~ U.K. ASCII £ $ @ [ ] ^ ` { ¦ }~ German y # $ § ÄÖÜ ^` ä öü?[...]

Character Sets B-5 B Code Page 850 Character Table 00 10 20 30 40 50 60 70 80 90 A0 B0 C0 D0 E0 F0 01 11 21 31 41 51 61 71 81 91 A1 B1 C1 D1 E1 F1 02 12 22 32 42 52 62 72 82 92 A2 B2 C2 D2 E2 F2 03 13 23 33 43 53 63 73 83 93 A3 B3 C3 D3 E3 F3 04 14 24 34 44 54 64 74 84 94 A4 B4 C4 D4 E4 F4 05 15 25 35 45 55 65 75 85 95 A5 B5 C5 D5 E5 F5 06 16 26 36[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual B-6 Extended Character Sets Each internal font in the printer has a different character set associated with it as shown in the following tables. The hex codes accom pany each character. Characters in Fonts c0 7 x 9 Standard c1 7 x 11 OCR c2 10 x 14 Standard c7 5 x 7 Standard 44XXU.069 ØØ Ø 1[...]

Character Sets B-7 B Characters in Fonts c20 8 point c21 12 point c22 20 point c25, c26, c28 outline fonts c30-c41 monospace fonts (6 point to 36 point) ØØ 1 Ø 2 Ø 3 Ø 4 Ø 5 Ø 6 Ø 7 Ø 8 Ø 9 Ø A Ø B Ø C Ø D Ø E Ø F Ø Ø 1 11 21 31 41 51 61 71 81 91 A1 B1 C1 D1 E1 F1 Ø 2 12 22 32 42 52 62 72 82 92 A2 B2 C2 D2 E2 F2 Ø 3 13 23 33 43 [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual B-8 Characters in Font c23 OCR A ØØ 1 Ø 2 Ø 3 Ø 4 Ø 5 Ø 6 Ø 7 Ø 8 Ø 9 Ø A Ø B Ø C Ø D Ø E Ø F Ø Ø 1 11 21 31 41 51 61 71 81 91 A1 B1 C1 D1 E1 F1 Ø 2 12 22 32 42 52 62 72 82 92 A2 B2 C2 D2 E2 F2 Ø 3 13 23 33 43 53 63 73 83 93 A3 B3 C3 D3 E3 F3 Ø 4 14 24 34 44 54 64 74 84 94 [...]

Character Sets B-9 B Characters in Font c24 OCR B Size 2 ØØ 1 Ø 2 Ø 3 Ø 4 Ø 5 Ø 6 Ø 7 Ø 8 Ø 9 Ø A Ø B Ø C Ø D Ø E Ø F Ø Ø 1 11 21 31 41 51 61 71 81 91 A1 B1 C1 D1 E1 F1 Ø 2 12 22 32 42 52 62 72 82 92 A2 B2 C2 D2 E2 F2 Ø 3 13 23 33 43 53 63 73 83 93 A3 B3 C3 D3 E3 F3 Ø 4 14 24 34 44 54 64 74 84 94 A4 B4 C4 D4 E4 F4 Ø 5 15 25 35[...]

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Communications Reference C[...]

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HelvC NugFont C3 9 Communications Reference C-3 C Communication Protocol s Com munication protocols are im portant because they determine the transm ission standards for comm unication between the printer and the host. The printer and the host must use the sam e protocol and parameters to com municate properly . The printer supports the flow contro[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 C-4 When the printer returns Buffer Now Full (<DC3>) status, it accepts the currently received m essage block. A t this time, the printer can accept short m essages to allow parsing of im mediate com mands such as Reset (<DLE>) or Cancel Batch Printing (<EM>[...]

HelvC NugFont C3 9 Communications Reference C-5 C This table shows the printer XON/XOFF operation: # of Bytes Received Online/Offline Pin 11/20 Transmit Do not care Offline Busy DC3 768 Onli ne Busy 768 + each 15 thereaf ter Online Busy DC3 Buffer Empty Online Read y DC1 (if D C3 was sent) XON/XOFF, No Status Protocol This protocol is identical to [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 C-6 Note: Please use caution wh en replacing control characters with printable characters. You cannot replace one control character with m ore than one printable character. The following table lists the protocol characters that you can redefine and the protocols they affect: [...]

HelvC NugFont C3 9 Communications Reference C-7 C Host Requirements Your printer has the following hardware and software requirem ents: • The host computer m ust use the American Standard Code for I nformation Exchange (ASCI I) for data com munications. • A serial port must be av ailable on the host if you are connecting directly to the printer[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 C-8 RS-422 Serial Interface Use the RS- 422 interface in long line point-to- point direct connect installations. The printer cable must hav e the pin assignm ents for an RS-422 serial interface shown in the table on this page. RS-485 Serial Interface Use the RS- 485 serial in[...]

HelvC NugFont C3 9 Communications Reference C-9 C RS-232 Null Modem Cable for PC/XT (Part Number 048668) SHIELD PC PRINTER 25-PIN (SOCKET) D-SUB METAL BACKSHELL 25-PIN (PLUG) D-SUB METAL BACKSHELL NOTE: The metal backshell is connected directly to the shield to achieve electrostatic discharge (ESD) immunity. CHASSIS GROUND TRANSMITTED DATA RECEIVED[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C3 9 C-10 Straight Through DTE to DCE Cable for Use with a Modem (Part Number 043237S) SHIELD PRINTER 25-PIN (PLUG) D-SUB METAL BACKSHELL CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA REQUEST TO SEND CLEAR TO SEND DATA TERMINAL READY SIGNAL GROUND 25-PIN (PLUG) D-SUB METAL BACKSHE[...]

HelvC NugFont C3 9 Communications Reference C-11 C Printer Seria l Port The rear panel of the printer contains the serial port connector. It is a 25- pin D- style subminiature receptacle. The port is wired as a data term inal equipment (DTE) device. Refer to the following fig ure for pin names on the serial port: 3XXXU.063 13 12 11 10 9 8 7 6 5 4 3[...]

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Full ASCII Table D[...]

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Full ASCII Table D-3 D Full ASCI I Table Binary 0 Hex 1 Dec 2 C39 3 Char 4 Binary 0 Hex 1 Dec 2 C39 3 Char 4 00000000 00 00 %U NU L 00100000 20 32 SP SP 5 00000001 01 01 $A SOH 00100001 21 33 /A ! 00000010 02 02 $B STX 00100010 22 34 /B " 00000011 03 03 $C ET X 00100011 23 35 /C # 00000100 04 04 $D EOT 00100100 24 36 /D $ 00000101 05 05 $E ENQ[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual D-4 Full ASCII Table (continued) Binary 0 Hex 1 Dec 2 C39 3 Char 4 Binary 0 Hex 1 Dec 2 C39 3 Char 4 01000000 40 64 %V @ 01100100 64 100 +D d 01000001 41 65 A A 01100101 65 101 +E e 01000010 42 66 B B 01100110 66 102 +F f 01000011 43 67 C C 01100111 67 103 +G g 01000100 44 68 D D 01101000 68 10[...]

Full ASCII Table D-5 D Full ASCI I Control Characters Table Control Character Definition Control Character Definition ACK Ackn owledgm ent FF Form Feed BEL Bell FS File Sep a r a to r BS B ackspace GS Group Separator CAN Cancel HT Horizontal Tab CR Carriage Return LF Lin e Feed DC1 Device Control 1 (XON) NAK Neg ative Acknow ledge DC2 Device Contro[...]

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Glossary G[...]

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Glossary G-3 G ASCII American Standard Code for I nformation I nterchange. A standard seven bit code alm ost always transm itted with a parity bit for a total of eig ht bits per character. ASCI I wa s established by the Am erican National Standards I nstitute to achieve comp atibility between various ty pes of data communication equipm ent. Equival[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual G-4 density Num ber of data characters that can be represented in a linear unit of measure. Often expressed in characters per inch. direct thermal A method of therm al printing in which im ages are printed when heat from the therm al printhead produces a black m ark on the media. EAN European A[...]

Glossary G-5 G graphic A bitmap picture downloaded to the printer by the host before printing. HIBC Health Industry Bar Code standard. A modified version of Code 39 that has 43 characters, utilizes the Modulus 43 check character, and reserves some character combinations for special usag e. human-readable A character, number, or sy mbol printed in a[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual G-6 margin The distance between the edge of a label and wh ere the printing starts on that label. See also top of form. media The label stock on which the printer prints labels. Media can be m ade of plain paper, polyester, therm ally reactive paper, or other m aterials with adhesive back ing a[...]

Glossary G-7 G point size A unit of measure for font heig ht; 72 points equals 1 inch as measured from slightly above the top of the uppercase letters to slig htly below the bottom of the lowercase descenders. Polling Mode D protocol Polling Mode D is a protocol that allows devices and controllers to exchange data in an “ask and receiv e” forma[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual G-8 scan To read a bar code with a device known as a scanner that conv erts optical information into electrical signals. selective transfer A procedure that copies selected formats, fonts, g raphics, or pages stored in the mem ory of one printer to the m emory of another. self-strip An internal[...]

Glossary G-9 G UPC Universal Product Code. A num eric, 12-digit bar code sy mbolog y used extensively in retail, particularly the g rocery industry. User-Defined Characters (UDC) See graphic. User-Defined Fonts (UDF) See soft font. variable data field Bar code and text fields that change from one label to the next. XON/XOFF protocol A protocol that[...]

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Index I[...]

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HelvC NugFont C3 9 Index I-3 I Numbers 2D sy mbolog ies, A- 9 Code 16K, A -9 Code 49, A -9 Data Matrix , A-10 Maxic ode, A-10 PDF417, A-9 86XX Emula tion mode, 6-11 A AC power receptacle, 1 -5 adjust ments bias adj u st screw, 5-3 darkne ss adjust contr ol, 5-5 label m ark se nsor, 5-6 X forms adjust, 6-13 Y for ms adjust, 6- 14 Advanced mode, i n [...]

EasyCoder 3400e Bar Code Label Printer User’s Manual I-4 config uring the se rial port, 1-15 connecting printer to a m ainfram e, 1-14 printer to a ne twork, 1- 12 printer to a PC using the para llel port, 1-12 using the serial port, 1-11 printer to an A S400, 1-13 printer to syste m using the para llel port, 1-10 using the serial port, 1-10 cont[...]

HelvC NugFont C3 9 Index I-5 I L label for mat positioning al ong the length of label, 6-13 for mat positioning par allel along w idth of labe l, 6-14 ma rk sensor, a djusting, 5-6 rest point adjusting w ith DIP switche s, 6-10 setting dot incre ments, 6-7 sensor s, cleaning , 3-10 languag es, international chara cter sets, B-3 LED front pa nel, 2-[...]

EasyCoder 3400e Bar Code Label Printer User’s Manual I-6 printer ( continued ) options, A- 6 coax int erface, A-6 twinax int erface, A-6 plugging in, 1-5 RAM allocation, 5-8 storage lim itations, 5-8 understa nding, 5-8 seria l port, C-11 printhead cleanin g, 3- 6 specificatio ns, A-4 prin t head sp ecification s, A-4 printing hardw are conf igur[...]

HelvC NugFont C3 9 Index I-7 I troubleshooting , 4-3 checklist , 4-3 com munication proble ms, 4-7 print quality problems, 4-5 printer ope ration problem s, 4-3 twinax int erface op tion , A-6 U UPC, A-9 uploading, de finition, 2-16 user-de fined protocol, C- 5 W wa rnings and cautions , x warra nty inform ation, ix X X forms adjust defa ult origin[...]

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