IBM T400 manual

I B MT o t a l S t o r a g eL T OU l t r i u m2T a p eD r i v e M o d e ls T400 a n d T400F S et u p, O p e r ato r , an d S e r vi ce Gui d e GA32-0455-00 [...]

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I B MT o t a l S t o r a g eL T OU l t r i u m2T a p eD r i v e M o d e ls T400 a n d T400F S et u p, O p e r ato r , an d S e r vi ce Gui d e GA32-0455-00 [...]

Note Before using this guide and the product it supports, read the information in “Safety and Environmental Notices” on page vii and “Notices” on page 101. First Edition (November 2002) This edition applies to the IBM T otalStorage L TO Ultrium 2 T ape Drive Models T400 and T400F Setup, Operator , and Service Guide and to all subsequent rel[...]

Contents Safety and Environmental Notices ................. v i i Danger Notice ......................... v i i Caution Notice ......................... v i i Attention Notice ........................ viii Laser Safety and Compliance ................... viii Preface ............................ i x Intended Audience ........................ i x Rel[...]

Step 13. Configure the T ape Drive to the Server , Switch, or Hub ....... 2 9 Chapter 4. Operating the T ape Drive ................ 3 1 Status Light .......................... 3 2 Unload Button ......................... 3 3 Single-Character Display ..................... 3 3 Single Red Dot ........................ 3 3 Inserting a T ape Cartridge ...[...]

Appendix B. T apeAlert Flags ................... 9 7 T apeAlert Flags Supported by the Drive ................ 9 7 Notices ........................... 1 0 1 T rademarks .......................... 1 0 1 Electronic Emission Notices .................... 1 0 2 Special Considerations for Electromagnetic Compatibility ........ 1 0 2 IBM T otalStorage L TO[...]

vi IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Safety and Environmental Notices When using this product, observe the danger , caution, and attention notices that are contained in this guide. Symbols that represent the severity of the safety condition accompany the notices. The sections that follow define each type of safety notice and give examples. Danger Notice A danger notice calls attention[...]

Sample caution notices follow: CAUTION: The controller card contains a lithium battery . T o avoid possible explosion, do not burn, exchange, or charge the battery . Discard the controller card as instructed by local regulations for lithium batteries. CAUTION: Do not attempt to use the handle on the module to lift the entire device (module and encl[...]

Preface Intended Audience This book is intended primarily for integrators who install the IBM T otalStorage ™ Linear T ape-Open (L TO) Ultrium 2 T ape Drive into an enclosure (such as a desktop unit, tape autoloader , or tape library). During operation of the enclosure, portions of the book may also be used by end users. Related Publications Refe[...]

x IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Chapter 1. Introduction The IBM T otalStorage Linear T ape-Open (L T O) Ultrium 2 T ape Drive is a high-performance, high-capacity data-storage device that is designed to backup and restore Open Systems applications. The drive can be integrated into an enclosure, such as a desktop unit, tape autoloader , or tape library . The Ultrium 2 T ape Drive [...]

Cartridge Compatibility The Ultrium 2 T ape Drive (Generation 2) uses the IBM T otalStorage L T O Ultrium 200 GB Data Cartridge and is compatible with the cartridges of its predecessor , the IBM Ultrium Internal T ape Drive (called Generation 1). The Ultrium 2 T ape Drive performs the following functions: v Reads and writes Generation 2 cartridges [...]

Supported Servers and Operating Systems The Ultrium 2 T ape Drive attaches to the servers and operating systems shown in T able 2. Any attachment can include (but is not limited to) these servers and operating systems. T o determine the latest supported attachments, visit the web at http://www.ibm.com/storage/lto . For specific instructions about a[...]

SCSI Attachment T o communicate with a server , the IBM T otalStorage L TO Ultrium 2 T ape Drive uses the Ultra160 L VD SCSI interface. Physical Characteristics of the SCSI Interface The Ultrium 2 T ape Drive contains a high-density , 68-pin, D-shell receptacle connector (HD68) for attachment to the server . The HD68 connector includes the connecto[...]

Address Assignments Each device on a SCSI bus must have a SCSI identifier (ID) that identifies it to the server . When you install the Ultrium 2 T ape Drive, you can specify its SCSI ID in one of three ways: v By attaching jumpers to the SCSI ID connector v By using your enclosure ’ s SCSI ID switch v If you are installing the drive into a tape l[...]

Fibre Channel Attachment Attention: A Class I laser assembly , in the optical transceiver , is mounted on the Ultrium Fibre Channel electronics card. This laser assembly is registered with the Department of Health and Human Services and is in compliance with IEC825. T o communicate with a server , the Ultrium 2 T ape Drive has one Fibre Channel int[...]

Speed The Ultrium 2 T ape Drive ’ s Fibre Channel interface facilitates data at 2 Gb/s (200 MB/s). It automatically negotiates to a rate of 1 Gb/s (100 MB/s) if the system or switch to which it connects does not support the 2-Gb rate (if this is the case, you may experience performance degradation). Y ou can force the drive to an explicit speed b[...]

W orld Wide Names Each Ultrium 2 T ape Drive has an 8-byte World Wide Node Name and an 8-byte World Wide Port Name that is assigned by IBM Manufacturing. The W orld Wide Node Name identifies the drive ’ s SCSI logical unit; the World Wide Port Name identifies the physical port on the drive. An enclosure queries the World Wide Names through the LD[...]

Supported Device Drivers IBM offers device drivers for the Ultrium 2 T ape Drive. Device drivers enable the drive to interact with a variety of servers. T o properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User ’ s Guide . For applications that use other device drivers, see the applicat[...]

10 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Chapter 2. Specifications T able 4 gives the physical, power , and environmental specifications for the IBM T otalStorage L TO Ultrium 2 T ape Drive. Specifications for tape cartridges are given in “ Environmental and Shipping Specifications for T ape Cartridges ” on page 62. T able 4. Specifications for the IBM T otalStorage L TO Ultrium 2 T a[...]

T able 4. Specifications for the IBM T otalStorage L TO Ultrium 2 T ape Drive (continued) Environmental Specifications (for both interface types) Environmental Factor Operating (see Note 3) Storage Shipping Drive temperature 10 to 40 ° C (50 to 104 ° F) 1t o6 0 ° C (33.8 to 140 ° F) −40 to 60°C (−40 to 140°F) Relative humidity (noncondens[...]

Chapter 3. Installing the T ape Drive Attention: T o avoid static electricity damage when you handle the IBM T otalStorage L TO Ultrium 2 T ape Drive, use the following precautions: v Limit your movement. Movement can cause static electricity to build around you. v Always handle the Ultrium 2 T ape Drive carefully . Never touch exposed circuitry . [...]

Rear V iew of the SCSI Drive 1 Feature switches 2 SCSI connector 3 SCSI ID connector 4 Power connector 5 Library/Drive Interface (LDI or RS-422 interface) connector Figure 2. Rear view of the IBM T otalStorage L T O Ultrium 2 T ape Drive Model T400 (SCSI drive) 14 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Rear V iew of the Fibre Channel Drive 1 Power connector 2 Feature switches 3 Loop identifier (LID)/status connector 4 Fibre Channel (FC) configuration/status connector 5 Fibre Channel connector 6 Library/Drive Interface (LDI or RS-422 interface) connector Figure 3. Rear view of the IBM T otalStorage L T O Ultrium[...]

Step 1. Unpack the Drive Unpack the Ultrium 2 T ape Drive and store the packaging. Y ou may need the packaging if you return the unit for service. Attention:: Acclimation time is required if the temperature of the drive when unpacked is different than the temperature of its operating environment (measured at the front of the bezel near the air inta[...]

Step 3. Set the SCSI ID or Arbitrated Loop Physical Address Perform one of the following steps: v If you are installing an Ultrium 2 T ape Drive that uses a SCSI interface (Model T400), you must set the drive ’ s SCSI ID. For instructions, go to “ Setting the SCSI ID (SCSI Drive Only) ” on this page. v If you are installing an Ultrium 2 T ape[...]

Setting the SCSI ID with a SCSI ID Switch If your enclosure uses a SCSI ID switch (rather than jumpers), connect the switch to the drive ’ s SCSI ID connector (see 3 in Figure 2 on page 14). If any jumpers are pre-installed, be sure to remove them before connecting the switch. The SCSI ID switch must be compatible with the drive ’ s SCSI [...]

Setting the Arbitrated Loop Physical Address (Fibre Channel Drive Only) Each device on a Fibre Channel loop must have an Arbitrated Loop Physical Address (AL_P A) to communicate. The AL_P A identifies the device on the loop. T o set the Ultrium 2 T ape Drive ’ s AL_P A, you must place jumpers on specific pins in the drive ’ s loop identifier (L[...]

Setting the Loop ID to Provide Status About the Loop If Feature Switch 3 on the Ultrium 2 T ape Drive is set to OFF (see 1 in Figure 6), the LID/status connector 2 has the following definition: v Pins 1, 2, 3, 4, 7, and 8 are inputs and are used to set the LID. v Pins 5 and 6 are used as outputs: – Pin 5 has three states: off (ground)[...]

T able 5. ID Settings that provide status about the loop. The table lists the AL_P As, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to OFF . AL_P A LID Pin (see Notes) AL_P A LID Pin (see Notes) 123478 123478 use soft addressing 0 ------ B 2 2 0 G ----- E 8 1 ----- G B 1 2 1 G ---- G E 4 2 -[...]

Setting the Loop ID to Provide Additional Loop IDs If Feature Switch 3 on the Ultrium 2 T ape Drive is set to ON (see 1 in Figure 6 on page 20), the LID/status connector 2 has the following definition: v Pins 1 through 7 are used to set the LID. v Pin 8 overrides pins 1 through 7. If you place a jumper on pin 8, the drive uses its vital[...]

T able 6. ID settings that provide additional Loop IDs (continued). The table lists the AL_P As, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON . AL_P A LID Pin (see Notes) AL_P A LID Pin (see Notes) 1234567 1234567 C5 17 - - G - G G G 80 38 - G G G - - - C3 18 - - G G - - - 7C 39 - G G [...]

T able 6. ID settings that provide additional Loop IDs (continued). The table lists the AL_P As, corresponding LIDs, and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON . AL_P A LID Pin (see Notes) AL_P A LID Pin (see Notes) 1234567 1234567 3 C 5 F G - GGGGG S A 7 E GGGGGG - 3 A 6 0 G G ----- S A 7 F GGGGGGG Not[...]

T able 7. T opology and speed settings for the Ultrium 2 T ape Drive (continued) Fibre Channel Characteristic Pin 1234 5 through 8 L_Port X X - G X N_Port X X G - X NL_Port (the drive automatically selects and configures the topology) XX G G X Notes: 1. G means that the pin is jumpered to ground. 2. - means that the pin is not jumpered. 3. X means [...]

Step 5. Mount the T ape Drive into the Enclosure The Ultrium 2 T ape Drive may be shipped with or without a front bezel (see 1 in Figure 8). T o mount the Ultrium 2 T ape Drive into an enclosure: __ 1. Remove the cover of your enclosure (refer to the instructions in the enclosure ’ s documentation). __ 2. Place the drive into the enclosure [...]

Step 6. Connect and T est Power to the T ape Drive The Ultrium 2 T ape Drive does not contain its own power source; it must be powered externally . T o connect and test power to the Ultrium 2 T ape Drive: __ 1. Ensure that the enclosure (or unit that supplies power to the drive) is powered off. __ 2. Ensure that the power cord is disconnected from [...]

Step 8. Connect the Internal LDI Cable (optional) Note: Use this step only if you are installing the Ultrium 2 T ape Drive into a library control system. The drive uses the Library/Drive Interface (LDI) to communicate with a tape library . Connect the enclosure ’ s internal LDI cable to the LDI connector on the drive (see 5 in Figure 2 on p[...]

If you want to power a device on or off while it is connected to the same SCSI bus as an Ultrium 2 T ape Drive, you can do so if, during the power-on cycle, you quiesce all devices (including the Ultrium 2 T ape Drive) on the bus. Connect the External Fibre Channel Interface to the Server T o connect the enclosure to the Fibre Channel interface: __[...]

30 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Chapter 4. Operating the T ape Drive When operating the Ultrium 2 T ape Drive, refer to Figure 9 which shows the front of the unit. 1 Status light 2 Unload button 3 Single-character display 4 Single red dot Figure 9. Front view of the IBM T otalStorage L T O Ultrium 2 T ape Drive © Copyright IBM Corp. 2002 31[...]

Status Light The status light ( 1 in Figure 9 on page 31) is a light-emitting diode (LED) that provides information about the state of the Ultrium 2 T ape Drive. The light can be green or amber , and (when lit) solid or flashing. T able 8 lists the conditions of the status light and provides an explanation of what each condition means. T able[...]

Unload Button The unload button ( 2 in Figure 9 on page 31) enables you to perform the following functions: v Rewind the tape into the cartridge and eject the cartridge from the tape drive. For more information, see “ Removing a T ape Cartridge ” on page 35. v Enter or exit maintenance mode, or perform diagnostic or maintenance functions.[...]

Inserting a T ape Cartridge T o insert a tape cartridge: 1. Ensure that the Ultrium 2 T ape Drive is powered-on. 2. Ensure that the write-protect switch is properly set (see “ Setting the Write-Protect Switch ” on page 50). 3. Grasp the cartridge so that the write-protect switch faces you (see 1 in Figure 10). 4. Slide the cartridge into [...]

Removing a T ape Cartridge T o remove a tape cartridge: 1. Ensure that the Ultrium 2 T ape Drive is powered-on. 2. Press the unload button. The drive rewinds the tape and partially ejects the cartridge. The status light flashes green while the tape rewinds, then goes out before the cartridge partially ejects. 3. After the cartridge partially ejects[...]

Selecting a Diagnostic or Maintenance Function The Ultrium 2 T ape Drive can run diagnostics, test write and read functions, test a suspect tape cartridge, update its own firmware, and perform other diagnostic and maintenance functions. The drive must be in maintenance mode to perform these functions. T o place the drive in maintenance mode and sel[...]

T able 9. Diagnostic and maintenance functions (continued) Function Code 2 - Update T ape Drive Firmware from FMR T ape Causes the tape drive to load updated firmware from a field microcode replacement (FMR) tape. Attention: Do not power-off the tape drive while loading code. 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second in[...]

T able 9. Diagnostic and maintenance functions (continued) Function Code 4 - Force a Drive Dump Causes the tape drive to perform a collection (or dump ) of data. (A drive dump is also known as a save of the firmware trace.) The dump (firmware trace) can only be analyzed by IBM. Note: When an error code displays, a red dot also displays to remind yo[...]

T able 9. Diagnostic and maintenance functions (continued) Function Code 6 - Run SCSI or Fibre Channel Wrap T est Causes the drive to perform one of the following: v A check of the SCSI circuitry from and to the SCSI connector v A check of the Fibre Channel circuitry from and to the Fibre Channel connector or fiber cable T o run the test, determine[...]

T able 9. Diagnostic and maintenance functions (continued) Running a Fibre Channel Wrap T est This test evaluates the Fibre Channel circuitry at the drive ’ s Fibre Channel connector , then at the fiber cable. A Fibre Channel wrap plug is required for this procedure. T o run the wrap test through the fiber cable, a duplex adapter is required. All[...]

T able 9. Diagnostic and maintenance functions (continued) Function Code 7 - Run LDI or RS-422 Wrap T est Causes the tape drive to perform a check of the circuitry from and to the LDI or RS-422 connector . Before you select this function, attach an LDI or RS-422 wrap plug to the tape drive ’ s LDI or RS-422 connector (in place of the LDI or RS-42[...]

T able 9. Diagnostic and maintenance functions (continued) Function Code 9 - Display Error Code Log Causes the tape drive to display the last 10 error codes, one at a time (the codes are ordered; the most recent is presented first and the oldest (tenth) is presented last). 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second inter[...]

T able 9. Diagnostic and maintenance functions (continued) Function Cod eE-T e s t Cartridge & Media Causes the tape drive to perform a Write/Read test (on the edge bands) to ensure that a suspect cartridge and its magnetic tape are acceptable. The tape drive takes approximately 10 minutes to run the test. Attention: Data on the suspect tape wi[...]

T able 9. Diagnostic and maintenance functions (continued) Function Cod eH-T e s t Head Causes the tape drive to perform the Head Resistance Measurements test and a Write/Read test (on the center of the tape). The drive runs these tests to ensure that the tape drive ’ s head and tape-carriage mechanics are working correctly . The tape drive takes[...]

Exiting Maintenance Mode T o manually exit maintenance mode, press the unload button once per second until 0 appears on the single-character display . Press and hold the unload button for 3 seconds. The drive exits maintenance mode (the solid amber status light becomes solid green, then turns off). Y ou can also exit maintenance mode by pressing th[...]

Updating the Firmware with an FMR T ape Cartridge Attention: SCSI drives and Fibre Channel drives require different firmware images. T o update the Ultrium 2 T ape Drive ’ s firmware from an FMR tape cartridge: 1. Ensure that the tape drive is unloaded. 2. Place the drive in maintenance mode by pressing the unload button three times within a 1.5-[...]

Chapter 5. Using the Media The IBM T otalStorage L TO Ultrium 2 T ape Drive uses the following cartridge types: v IBM T otalStorage L TO Ultrium 200 GB Data Cartridge (Generation 2) v IBM L TO Ultrium Cleaning Cartridge v IBM T otalStorage Cleaning Cartridge (Ultrium L TO 2) The Ultrium 2 T ape Drive (Generation 2) is compatible with the cartridges[...]

In addition to using L TO Ultrium 2 T ape Cartridges with up to 200 GB capacity , the tape drive reads and writes to certified L TO Ultrium T ape Cartridges that have capacities of 100, 50, 30, and 10 GB. If you want to control the capacity of the cartridge (for example, if you want to limit the capacity to obtain a faster seek time) you can do so [...]

Cleaning Cartridges The Ultrium 2 T ape Drive is compatible with the IBM L TO Ultrium Cleaning Cartridge (part number 08L9124) and the IBM T otalStorage Cleaning Cartridge (Ultrium L TO 2) (part number 35L2086). The IBM T otalStorage Cleaning Cartridge functions with Ultrium-format tape drives that are produced by compliance-verified manufacturers.[...]

Setting the W rite-Protect Switch The position of the write-protect switch on the tape cartridge (see 1 in Figure 12) determines whether you can write to the tape: v If the switch is set to (solid red), data cannot be written to the tape. v If the switch is set to unlocked (black void), data can be written to the tape. T o set the switch, sli[...]

Provide T raining v Post procedures that describe proper media handling in places where people gather . v Ensure that anyone who handles tape has been properly trained in handling and shipping procedures. This includes operators, users, programmers, archival services, and shipping personnel. v Ensure that any service or contract personnel who perfo[...]

Provide Proper Acclimation and Environmental Conditions v Before you use a cartridge, let it acclimate to the normal operating environment for 1 hour . If you see condensation on the cartridge, wait an additional hour . v Ensure that all surfaces of a cartridge are dry before inserting it. v Do not expose the cartridge to moisture or direct sunligh[...]

v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears useable, copy any data onto a good cartridge immediately for possible data recovery . Discard the mishandled cartridge. v If you must recover data from a damaged cartridge, contact your service representative. v Review handling and[...]

Examples of Cartridge Problems Example: Improper Placement of Leader Pin The leader pin is misaligned. Perform the following steps: 1. Look for cartridge damage. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “ Repositioning a Leader Pin ” on page 55). Then, immediately use data recovery procedur[...]

Repositioning or Reattaching a Leader Pin Attention: Use a repaired tape cartridge only to recover data and move it to another cartridge. Continued use of a repaired cartridge may void the warranties of the drive and the cartridge. If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, y[...]

T o reposition the leader pin, perform the following steps. 1. Slide open the cartridge door ( 1 in Figure 17) and locate the leader pin 2 (you may need to shake the cartridge gently to roll the pin toward the door). 2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the pin-retaining spring clips 3 . 3[...]

Reattaching a Leader Pin The first meter of tape in a cartridge is leader tape. Once the leader tape has been removed there is a possibility of tape breakage. After reattaching the leader pin, transfer data from the defective tape cartridge. Do not reuse the defective tape cartridge . The Leader Pin Reattachment Kit contains three parts: v Leader p[...]

The following procedure describes how to reattach a leader pin. T o reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 20) to the cartridge 2 so that the tool ’ s hook 3 latches into the cartridge ’ s door 4 . Pull the tool back to hold the door open, th[...]

2. T o find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( 1 in Figure 21) to the cartridge ’ s hub 2 by fitting the tool ’ s teeth between the teeth of the hub. T urn the tool clockwise until you see the end of the tape inside the cartridge. Then, slowly turn the rewind tool counterclockwise to [...]

7. Position the tape in the alignment groove of the leader pin attach tool (see 1 in Figure 23). 8. Place a new C-clip into the retention groove 2 (Figure 23) on the leader pin attachment tool and make sure that the clip ’ s open side faces up. 9. Place the leader pin (from step 6 on page 59) into the cavity 3 (Figure 23) of the[...]

13. Use your fingers to remove the leader pin from the cavity 3 in the leader pin attach tool. 14. Use the cartridge manual rewind tool to wind the tape back into the cartridge (wind the tape clockwise). Ensure that the leader pin is latched by the pin-retaining spring clips on each end of the leader pin. 15. Remove the rewind tool. 16. Remov[...]

Environmental and Shipping Specifications for T ape Cartridges Before you use a tape cartridge, acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive (the time will vary , depending on the environmental extremes to which the drive was exposed). The best storage container for the cartridges[...]

Disposing of T ape Cartridges Under the current rules of the U.S. Environmental Protection Agency (EP A), regulation 40CFR261, the L TO Ultrium T ape Cartridge is classified as non-hazardous waste. As such, it may be disposed of in the same way as normal office trash. These regulations are amended from time to time, and you should review them at th[...]

Ordering Custom Bar Code Labels If custom bar code labels are required for your data or cleaning cartridges, order them directly from the authorized label suppliers in T able 12. T able 12. Authorized suppliers of custom bar code labels In America In Europe and Asia EDP/Colorflex 697 South Pierce Street Louisville, CO 80027 U. S. A. T elephone: 800[...]

Chapter 6. Resolving Problems If you encounter problems when running the IBM T otalStorage L TO Ultrium 2 T ape Drive, refer to T able 13. If the problem is not identified in T able 13, refer to “ Methods of Receiving Errors and Messages ” on page 66. The color and condition of the status light may also indicate a problem. For more information,[...]

T able 13. T roubleshooting tips for the IBM T otalStorage L TO Ultrium 2 T ape Drive (continued) If the problem is this.... Do this.... The tape drive does not respond to server commands. Press and hold the unload button on the drive for 10 seconds to force a drive dump. The drive will save the dump and then reboot to allow communication to the dr[...]

Descriptions and Corrective Actions for Errors and Messages T able 15 gives descriptions of the errors and messages that pertain to the Ultrium 2 T ape Drive, and tells what to do when you receive them. Attention: If the tape drive detects a permanent error and displays an error code other than 0 , it automatically performs a drive dump. If you for[...]

T able 15. Codes for error conditions and informational messages for the IBM T otalStorage L TO Ultrium 2 T ape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action 3 Firmware problem. The tape drive determined that a firmware error occurred. Perform the following action: 1. Collect a drive dump f[...]

T able 15. Codes for error conditions and informational messages for the IBM T otalStorage L TO Ultrium 2 T ape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action 6 T ape drive or media error . The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to [...]

T able 15. Codes for error conditions and informational messages for the IBM T otalStorage L TO Ultrium 2 T ape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action 7 A high probability of media error . The tape drive determined that an error occurred because of a faulty tape cartridge. T ry anoth[...]

T able 15. Codes for error conditions and informational messages for the IBM T otalStorage L TO Ultrium 2 T ape Drive (continued). The single-character display clears if you power-off the drive. Code Cause and Action F The tape drive determined that no light is being received over the Fibre Channel. See “ Fixing Fibre Channel Errors ” on page 7[...]

8. Press F4 to view the sense data (see the example in Figure 25). Obtaining Error Information from the RS/6000 or pSeries The AIX ® T ape and Media Changer Device Driver for the IBM RS/6000 or IBM Eserv er pSeries provides logging to the system error log for a variety of errors. Y ou can view the error log by issuing the AIX errpt command. Figure[...]

Example of a Drive Error Log: In the SENSE DA T A area of Figure 26, entries in bold are defined as follows: Hexadecimal Code Description 01 SCSI Command 0000, 0200, 0000 Command parameters 70 Byte 0 of SCSI sense data 03 Sense key 5200 ASC/ASCQ (Additional Sense Code/Additional Sense Code Qualifier) 20B0 FSC (Fault Symptom Code) 058A Relative LPOS[...]

Example of a SCSI Bus Error: LABEL: SCSI_ERR10 IDENTIFIER: 0BA49C99 Date/Time: Wed Oct 18 09:55:32 Sequence Number: 16140 Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: H Type: TEMP Resource Name: scsi3 Resource Class: adapter Resource Type: sym896 Location: 40-59 VPD: Product Specific.( ).......DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number.[...]

Obtaining a Drive Dump Y ou can obtain a drive dump by selecting a function code on the IBM T otalStorage L TO Ultrium 2 T ape Drive or by using a device driver utility (or a system tool) on the server . The sections that follow describe each method. Using the Drive to Obtain a Dump T o obtain a drive dump directly from the IBM T otalStorage L TO U[...]

V iewing the Drive Error Log The Ultrium 2 T ape Drive keeps an error log that you can use to identify and correct errors. The log contains the 10 most recent error codes, which appear (one at a time) on the single-character display . T o view the drive error log: 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval press[...]

Resolving Problems Reported by the Server The procedure for fixing SCSI bus or Fibre Channel errors varies, depending on whether the error is consistent or intermittent, and whether your configuration contains single or multiple Ultrium 2 T ape Drives. The sections that follow describe how to fix each type of error . Fixing SCSI Bus Errors Note: If[...]

v If the error does not occur , connect one tape drive at a time back to the bus and repeat step 3 for each tape drive until you can identify which drive is defective. Note: Ensure that the SCSI terminator is always on the last tape drive on the SCSI bus. 4. Determine if the problem is with only one tape drive or with two or more tape drives. v If [...]

Fixing Fibre Channel Errors If you are connected to a Fibre Channel Storage Area Network (SAN) by using a SAN Data Gateway , use the IBM Storage Area Network Gateway Module Setup, Operator , and Service Guide to determine whether the problem is occurring between the drive and the SAN Data Gateway . If you are using a SCSI drive and are having SCSI [...]

9. When the problem is corrected (or determined to be a server problem), restore all of the fiber cables to their correct position. Fixing a Consistent Error with Multiple Drives on a Fibre Channel Loop Use the following procedure to determine if all of the drives on the Fibre Channel have the problem: 1. Use a device driver utility (such as ntutil[...]

Fixing Intermittent Fibre Channel Errors 1. Determine the type of Fibre Channel topology that you are using (see page 6). 2. Ensure that the configuration and software levels are supported (see “ Fibre Channel Attachment ” on page 6). 3. Check that each Fibre Channel cable does not exceed 500 m (1640 ft). 4. Ensure that all Fibre Channel cables[...]

Resolving Media-Related Problems T o resolve problems that are related to media, the Ultrium 2 T ape Drive ’ s firmware includes: v T est Cartridge & Media diagnostic that verifies whether a suspect cartridge and its magnetic tape are acceptable for use. v Statistical Analysis and Reporting System (SARS) to assist in isolating failures betwee[...]

Chapter 7. Servicing the T ape Drive Removing a SCSI T ape Drive from an Enclosure T o remove an IBM T otalStorage L TO Ultrium 2 T ape Drive Model T400 from an enclosure, perform the following steps: 1. Ensure that the tape drive does not contain a tape cartridge. 2. Deconfigure the drive from the server (for instructions, see your server ’ s do[...]

Removing a Fibre Channel T ape Drive from an Enclosure T o remove an IBM T otalStorage L TO Ultrium 2 T ape Drive Model T400F from an enclosure, perform the following steps: 1. Ensure that the tape drive does not contain a tape cartridge. 2. Deconfigure the drive from the server , switch, or hub (for instructions, see the documentation for these de[...]

Manually Removing a T ape Cartridge If problem-determination procedures identify the Ultrium 2 T ape Drive as the source of a problem, you can optionally perform one of the following: v Replace the entire unit. For more information, contact your OEM Product Application Engineer (P AE). v Manually remove the cartridge (see “ Removing the Cartridge[...]

T o manually remove a tape cartridge, perform the following steps: 1. Place the drive so that the front faces you, then tilt it on its left side (see Figure 30). 2. Locate the access hole at the bottom of the unit (see 1 in Figure 30). 3. Insert a 2.5-mm allen wrench into the access hole and position the wrench so that it is seated in the scr[...]

6. Continue to rotate the allen wrench until you feel resistance. The tape has been rewound as far as it can go without unthreading. Note: The number of required rotations depends on where the beginning of the tape is on the cartridge ’ s takeup reel. Y ou may have to rotate the allen wrench for a lengthy period. 7. With the allen wrench still in[...]

Fixing an Internal Jam Attention: This procedure must be performed only by trained service personnel. If problem-determination procedures identify the Ultrium 2 T ape Drive as the source of a problem, replace the entire unit. If you are not a trained service person, do not attempt to open the drive for repairs. Attempting a repair other than the ma[...]

4. Examine the drive to determine the cause of the problem: v If the tape is broken, do not attempt repair . Return the drive and the stuck tape to your reseller for maintenance (note that your tape will be scrapped). v If the leader pin dropped from the leader block, go to step 5 on page 90 and continue this procedure. v If the leader block pulled[...]

5. Place the tape drive so that the front faces you, then tilt it on its left side (see Figure 32). 6. At the bottom of the drive, locate the access hole ( 1 in Figure 32). Attention: In the following steps, do not allow drive components to touch the head 2 . Damage may result to the head. 7. Insert a 2.5-mm allen wrench into the access[...]

9. While keeping the tape taut with your fingers, rotate the allen wrench clockwise 1 to wind the excess tape into the cartridge. Guide the leader pin toward the cartridge and drop it inside the cartridge door . Ensure that no tape is left outside of the cartridge. Remove the allen wrench. Note: Do not attempt to seat the leader pin into the [...]

12. Rotate the loader motor gear in the unload direction until the leader block is fully inside the drive (see 1 in Figure 34). Figure 34. Rotating the loader motor gear until the leader block is fully inside the drive. The drive is shown on its side. The head is on the right and the arm of the head brush at the bottom of the figure. 92 IBM T[...]

13. Continue to rotate the loader motor gear counterclockwise. The leader block retracts and occupies the opening to the drive (see 1 in Figure 35). Figure 35. Rotating the loader motor gear so that the leader block retracts. The drive is shown on its side. The head is on the right and the arm of the head brush at the bottom of the figure. Ch[...]

14. Rotate the loader motor gear counterclockwise until you feel resistance and the cartridge rises and ejects (see Figure 36). 15. Remove the tape cartridge. If the leader pin is not seated correctly in the cartridge, see “ Repositioning or Reattaching a Leader Pin ” on page 55. 16. Copy the data on the stuck tape cartridge to another cartridg[...]

Appendix A. T ools and Supplies T able 16 lists the tools and supplies that you can use with the IBM T otalStorage L TO Ultrium 2 T ape Drive. T o order tools and supplies, contact your OEM Product Application Engineer (P AE) or visit the web at http://www.ibm.com/storage/lto . T able 16. T ools and supplies for the IBM T otalStorage L TO Ultrium 2[...]

96 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Appendix B. T apeAlert Flags T apeAlert is a patented technology and standard of the American National Standards Institute (ANSI) that defines conditions and problems that are experienced by tape drives. The technology enables a server to read T apeAlert flags from a tape drive through the SCSI, Fibre Channel, or Library/Drive Interface (LDI or RS-[...]

T apeAlert Flags Supported by the IBM T otalStorage L TO Ultrium 2 T ape Drive Flag Number Flag Parameter (in hex) Flag Description Action Required 1 1 0Bh Cleaning media Set when you load a cleaning cartridge into the drive. No action required. 12 0Ch Unsupported format Set when you load an unsupported cartridge type into the drive or when the car[...]

T apeAlert Flags Supported by the IBM T otalStorage L TO Ultrium 2 T ape Drive Flag Number Flag Parameter (in hex) Flag Description Action Required 34 22h Download fail Set when an FMR image is unsuccessfully downloaded to the tape drive via the SCSI or Fibre Channel interface. Ensure that it is the correct image. Download the FMR image again. 36 2[...]

100 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Notices T rademarks The following are trademarks of International Business Machines Corporation in the United States, or other countries, or both. AIX iSeries SP AS/400 OS/400 T otalStorage Eserv er pSeries zSeries IBM RS/6000 The following are U.S. trademarks of Hewlett-Packard Company , International Business Machines Corporation, and Seagate T e[...]

Electronic Emission Notices Special Considerations for Electromagnetic Compatibility For Class B electromagnetic emissions applications, the IBM T otalStorage L TO Ultrium 2 T ape Drive requires that you install it with a Class B front bezel. Contact IBM for ordering information or for assistance with bezel design requirements for Class B environme[...]

European Union (EU) Electromagnetic Compatibility Directive This product has been tested and found to comply with the limits for Class B Information T echnology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference w[...]

Getting Help If you need assistance while installing or operating your IBM T otalStorage L TO Ultrium 2 T ape Drive, contact your OEM Product Application Engineer (P AE). W arranty The warranty for this product is negotiated on a per-customer basis. 104 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Glossary This glossary defines the special terms, abbreviations, and acronyms that are used in this publication. Numbers and Symbols 2:1 compression. The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression. In 2:1 compression, twice as much data can[...]

C C. See Celsius . capacity . The amount of data that can be contained on storage media and expressed in bytes. cartridge. See tape cartridge . cartridge door . On a tape cartridge, the hinged barrier that can be opened to access, or closed to protect, the magnetic tape within the cartridge. cartridge manual rewind tool. A device that can be fitted[...]

drive head. The component that records an electrical signal onto magnetic tape, or reads a signal from tape into an electrical signal. drive sense data. See SCSI drive sense data . dump. See drive dump . duplex. See duplex transmission . duplex adapter . A mechanism that allows a device to send and receive communication at the same time. duplex tra[...]

Fibre Channel protocol. An evolving ANSI interconnection standard for high-speed data transfer among computers and storage devices defined by the Fibre Channel Protocol (FCP). At the physical level, data is transmitted serially over pairs of point-to-point links between FC ports. With appropriate components, data can be transferred at 100 MB/sec up[...]

input/output (I/O). Data that is provided to a computer or data that results from computer processing. insertion guide. On the surface of the IBM L TO Ultrium T ape Cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly . install. (1) T o set up for use or service. (2) The act of adding a product, feature, or fu[...]

moderate-sized geographic area (1 to 10 km) such as a single office building, warehouse, or campus. log sense data. See SCSI log sense data . loop. (1) A series of instructions that is repeated until a terminating condition is reached. (2) T o connect so as to complete a loop. loop ID. See loop identifier . loop identifier (LID). In a Fibre Channel[...]

N N/A. Not applicable. native storage capacity . The amount of data that can be stored without compression on a tape cartridge. native sustained data transfer rate. See data transfer rate . negotiated speed. Defined by Fibre Channel Standards, the algorithm that ensures the highest speed that is supported by both the Ultrium 2 T ape Drive and the p[...]

power-off. T o remove electrical power from a device. power-on, powered-on. (1) T o apply electrical power to a device. (2) The state of a device when power has been applied to it. private device. A device that is attached directly to a server and is not connected to a fabric or switch. A private device can be part of an arbitrated loop topology or[...]

the drive. Log sense data is used to diagnose problems, especially if the problems are intermittent. SCSI wrap plug. A connector mechanism that connects to a SCSI port for the purpose of testing the Ultrium 2 T ape Drive ’ s circuitry for the SCSI interface. SCSI wrap test. A diagnostic that can be run on the Ultrium 2 T ape Drive to determine wh[...]

another . A typical switch can facilitate several simultaneous bandwidth transmissions between different pairs of nodes. T T apeAlert. A patented technology and ANSI standard that defines conditions and problems that are experienced by tape drives. T apeAlert flags. Status and error messages that are generated by the T apeAlert utility and display [...]

vital product data (VPD). Information about a product. Among other details, the VPD may include a model number , serial number , part number , or level of firmware. volt. The SI (international) unit of potential difference and electromotive force. Formally defined as the difference of electric potential between two points of a conductor that carrie[...]

11 6 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

Index A acclimating the drive 16, 52, 53 address for Fibre Channel drive 7, 19 for SCSI drive 5, 17 AIX 3 AL_P A description 7, 19 setting to add LIDs 22 setting to get status of loop 20 altitude specification 1 1 Arbitrated Loop Physical Address (AL_P A) description 19 setting to add LIDs 22 setting to get status of loop 20 AS/400 device driver su[...]

errors descriptions and corrective actions 67 Fibre Channel 79 media 82 methods of receiving 66 obtaining from AS/400 or iSeries servers 71 obtaining from RS/6000 or pSeries servers 72 reported to enclosure 66 reported to server 71, 77 reported to tape drive error log 76 SCSI bus 77 T apeAlert flags 97 troubleshooting tips 65 using sense data 71 ex[...]

LID/status connector 15 light-emitting diode 31, 32 Linear T ape-Open (L TO) Cartridge Memory (CM) 47, 48 link services, changing 24 Linux device driver support 9 supported server and operating system 3 load and unload cycle life for data cartridge 48 loading a tape cartridge 34 loop identifier (LID) description 7, 19 setting to add LIDs 19, 22 set[...]

SCSI drive (continued) ordering a wrap tool 95 rear view 14 removing 5, 83 resetting 5 SCSI connector 14 SCSI ID connector 14 setting an ID 17 supported servers and operating systems 3 terminating 18 type of connector 1 type of interface 1, 4 updating firmware from 45 wrap test 39, 40 SCSI interface 1, 4 SCSI wrap test, running 39 security of data [...]

updating firmware from FMR tape 32, 37, 46 through Library/Drive Interface (LDI or RS-422) 45 through SCSI or Fibre Channel interface 32, 45 V viewing latest supported attachments 9 voltage 1 1 W warranty 104 weight of tape drive 1 1 wet bulb temperature specifications for media 62 for tape drive 1 1 width of tape drive 1 1 Windows 2000 device driv[...]

122 IBM T otalStorage L TO Ultrium 2 T ape Drive[...]

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 Printed in U.S.A. GA32-0455-00[...]