IBM X41 manual

T hinkP a d ® X4 1 Ta b l e t S e rvi c e an d T r o u b l es h o o ting Gu i d e[...]

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T hinkP a d ® X4 1 Ta b l e t S e rvi ce an d T r o ub l es h o o tin g Gu i d e[...]

Note Before using this information and the pr oduct it supports, be sure to read the general information under “Important safety information” on page v, Appendix A, “W ireless r elated information,” on page 45, Appendix B, “W arranty information,” on page 47, and Appendix D, “Notices,” on page 75. First Edition (November 2005) © Co[...]

Contents Important safety information . . . . . .v Conditions that requir e immediate action . .v General safety guidelines . . . . . . . .v i Service . . . . . . . . . . . . .v i Power cords and power adapters . . . . vii Extension cords and r elated devices . . . viii Plugs and outlets . . . . . . . . . viii Batteries . . . . . . . . . . . . viii[...]

iv ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

Important safety information Note Please read important safety information first. This information can help you safely use your ThinkPad computer . Follow and retain all information included with your ThinkPad computer . The information in this document does not alter the terms of your purchase agreement or the Lenovo Statement of Limited W arranty[...]

Or , they might indicate a potential safety issue. However , do not take risks or attempt to diagnose the situation yourself. Frequently inspect your computer and its components for damage or wear or signs of danger . If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the prod[...]

Note: Some parts can be upgraded or replaced by the customer . These parts are r eferred to as Customer Replaceable Units, or CRUs. Lenovo expressly identifies CRUs as such, and pr ovides documentation with instructions when it is appr opriate for customers to replace those parts. Yo u must closely follow all instructions when performing such repla[...]

Always connect power cords and signal cables in the corr ect order and ensur e that all power cord connectors ar e securely and completely plugged into receptacles. Do not use any power adapter that shows corrosion at the ac input pins and/or shows signs of overheating (such as deformed plastic) at the ac input or anywhere on the power adapter . Do[...]

mobile products such as ThinkPad notebook PCs utilize a r echargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with appr oved parts. Never attempt to open or service any battery . Do not crush, puncture, or incine[...]

Always turn off and unplug the computer befor e opening the cover . If possible, avoid operating your computer within 2 feet of high-traffic ar eas. If you must operate your computer in or near a high-traffic ar ea, you should inspect and, if necessary , clean your computer more frequently . For your safety and to maintain optimum computer performa[...]

T ur n ev erything OFF . T ur n ev erything OFF . First, attach all cables to devices . First, remov e the power cord from the outlet. Attach the signal cables to receptacles. Remov e signal cables from receptacles. Attach the power cord to an outlet. Remov e all cables from de vices. T ur n the device ON. T o Connect T o Disconnect Important safet[...]

DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not use your computer in or near water . v During electrical storms: – Do not use your computer with the telephone cable connection. – Do not connect the cable to or disconnect it from the telephone outlet on the wall. D[...]

DANGER If the backup battery is incorrectly replaced, there is danger of explosion. The lithium battery contains lithium and can explode if it is not properly handled or disposed of. Replace only with a battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse the battery into water , (2) allow it to heat to more tha[...]

DANGER To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as: v Never install telephone wiring during an electrical storm. v Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. v Never touch uninsulated telephone [...]

DANGER Class 1 laser products ar e not considered hazar dous. The design of the laser system and the optical storage drive ensures that ther e is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing. Some drives contain an embedded Class 3A laser diode. Note this warning: DANGER DANGER Store p[...]

DANGER Safety Notice for users in Australia Don’t connect phone line while using tablet mode. Save these instructions. xvi ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

Important notice for users Important regulatory notice for users Information about hard disk capacity The ThinkPad X41 T ablet computer complies with the radio frequency and safety standards of any country or region in which it has been appr oved for wireless use. Yo u are r equested to install and use your ThinkPad computer in strict accordance wi[...]

xviii ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

Finding information with the Access IBM button Access IBM The blue Access IBM button can help you in many situations when your computer is working normally , and even when it is not. At your desktop, press the Access IBM button to open ThinkV antage ™ Productivity Center . ThinkV antage Productivity Center is your on-board computer help center th[...]

and rewind the video clip. Note: If a bootable device is attached to the computer , and the boot priority of that device is higher than IDE HDD, the computer boots from that device. xx ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

Chapter 1. Overview of your new ThinkPad computer Y our ThinkPad at a glance . . . . . . .2 Features . . . . . . . . . . . . . .4 Specifications . . . . . . . . . . . .5 Caring for your ThinkPad computer . . . .6 © Lenovo 2005. Portions © IBM Corp. 2005. 1[...]

Y our ThinkPad at a glance Front view P ower button Computer display System-status indicators Modem connector Ethernet connector USB connector T rackP oint Access IBM button Security k eyhole Infrared por t SD Card slot Stereo headphone jack Microphone jack PC Card slot Finger print reader Y our ThinkPad at a glance 2 ThinkPad ® X41 T ablet Servic[...]

Rear view P ow ered USB 2.0 connector Monitor connector P ow er jack T ablet Digitizer P en Y our ThinkPad at a glance Chapter 1. Overview of your new ThinkPad computer 3[...]

Features Processor v Intel ® Pentium ® M processor Memory v PC2-4200 double data rate II (DDR2) synchr onous dynamic random access memory (DRAM) Storage device v 1.8-inch har d disk drive Display The color display uses TFT technology: v Size: 12.1 inch v Resolution: – LCD: 1024-by-768 – External monitor: Up to 2048-by-1536 v T ablet Digitizer[...]

Specifications Size v W idth: 274 mm (10.8 in.) v Depth: – 246 mm (9.7 in.) with 4 Cell battery pack installed – 269 mm (10.6 in.) with 8 Cell battery pack installed v Height: 29 mm – 32 mm (1.14 in. – 1.26 in.) Environment v Maximum altitude without pr essurization: 3048 m (10,000 ft) v T emperature – At altitudes up to 2438 m (8000 ft) [...]

Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer . Important tips: Be careful about where and how you work v Do not leave the base of your co[...]

v Use a quality carrying case that pr ovides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v A void inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with an optical driv[...]

Only this pen is designed for use with the ThinkPad X41 T ablet computer . Any other pen might stick in the penholder or cause other problems. v The T ablet Digitizer Pen is not waterproof. T ake care not to soak or dip the pen in water . Other important tips v Y our computer modem might use only an analog telephone network, or public-switched tele[...]

– Mini-PCI Car d – Communication Daughter Car d Cleaning the cover of your computer Occasionally clean your computer as follows: 1. Pr epare a mixture of a gentle kitchen-use deter gent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent. 2. Absorb the diluted deter gen[...]

5. W ipe the display again; do not let any liquid drip into the computer . 6. Be sur e to dry the display before closing it. Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: v Scratching the surface of the r eader with a hard, pointed object. v Scraping the surface of the r [...]

Chapter 2. Solving computer problems Diagnosing problems . . . . . . . . .1 2 T roubleshooting . . . . . . . . . . .1 2 Error messages . . . . . . . . . .1 2 Errors without messages . . . . . . .1 7 A password pr oblem . . . . . . . .1 9 A power switch problem . . . . . . .1 9 Keyboard pr oblems . . . . . . . .1 9 T rackPoint problems . . . . . . .[...]

Diagnosing problems If you have a problem with your computer , you can test it by using PC-Doctor for W indows. To run PC-Doctor for W indows, do as follows: 1. Click Start . 2. Move the pointer to All Programs and then to PC-Doctor for W indows . 3. Click PC-Doctor . 4. Choose one of the tests, fr om either Device Categories or T est Scripts . Att[...]

Message Solution 0177: Bad SVP data, stop POST task. Checksum of the supervisor password in the EEPROM is not correct. Checksum of the supervisor password in the EEPROM is not corr ect. The system board should be r eplaced. Have the computer serviced. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. Checksum of the CRC2 setting in the EEPR[...]

Message Solution 0200: Hard disk err or The hard disk is not working. Make sure that the har d disk drive is attached firmly . Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu. 021 x: Keyboard err or Make sure that there ar e no objects placed on the keyboard, or if you have one, the external keyboa[...]

Message Solution 0280: Previous boot incomplete Y our computer was previously unable to complete the boot process. T urn the computer off; then turn it on to start the BIOS Setup Utility . V erify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still[...]

Message Solution 1810: Hard disk partition layout error A problem in r ecognizing the layout of the partition on the hard disk has halted computer startup. Either the Predesktop Ar ea has been deleted, or the hard disk contains corrupt data. To try to r estart your computer , complete one of the following: v If the Predesktop Area has been deleted [...]

Message Solution Operating system not found. V erify the following: v The hard disk drive is correctly installed. v A startable diskette is in the diskette drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility . Fan error The cooling fan has failed. Have the computer serviced. EMM386 Not Installed — [...]

v The ac adapter is connected to the computer and the power cor d is plugged into a working electrical outlet. v The computer power is on. (T urn on the power switch again for confirmation.) If these items are pr operly set, and the screen r emains blank, have the computer serviced. Problem: When I turn on the machine, nothing appears on the screen[...]

A password problem Problem: I forgot my passwor d. Solution: If you forgot your power -on password, you must take your computer to a Lenovo authorized servicer or marketing repr esentative to have the password canceled. If you forgot your har d disk password, Lenovo authorized servicer will not reset your passwor d or recover data fr om the hard di[...]

Problem: A number appears when you type a letter . Solution The numeric lock function is on. To disable it, press and hold Shift; then press NumLk. Problem: All or some of the keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is corr ectly connected to the computer . Problem: All or some keys on t[...]

Solution: Make sure that the T rackPoint is set to Automatic in the ThinkPad Configuration Program. Then detach the mouse or the pointing device, and try using the T rackPoint. If the T rackPoint works, the error might be due to the mouse or the pointing device. Make sure that the cable for the mouse or the pointing device is secur ely connected to[...]

v The operating temperatur e is within the acceptable range. Refer to “Specifications” on page 5. If these items are corr ect, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low . Connect the ac adapter to the computer , or [...]

Problem: Y our computer does not enter standby or hibernation mode. Solution: Check whether any option has been selected that would disable your computer from entering standby or hibernation mode. Problem: The system does not wake up at the time set on the timer , if the computer is not connected to an ac power source, –or– The system does not [...]

v If you ar e using one of the communication PC Cards. To enter hibernation mode, stop the communication program, and then r emove the PC Card or disable the PC Car d slot. Click the Safely Remove Hardware icon in the taskbar . v If the hibernation mode is not enabled. To enable it, do as follows: 1. Start the ThinkPad Configuration Pr ogram. 2. Cl[...]

5. Make sur e ″ Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family ″ is shown in the adapter information window . 6. Click the Properties button. Check the ″ Device status ″ box and make sure the device is working pr operly . If not, click the T roubleshooter button. 7. Click the Monitor tab. 8. Make sur e the information is correct. 9[...]

Problem: The operating time for a fully charged battery is short. Solution: Discharge and r echarge the battery . If your battery’s operating time is still short, use a new battery . Problem: The computer does not operate with a fully charged battery . Solution: The surge pr otector in the battery might be active. T urn off the computer for one m[...]

To open Rescue and Recovery , do the following: 1. T urn off your PC, then turn it on again. 2. W atch the screen car efully while your PC starts. When “T o interrupt normal startup, press the blue Access IBM button” message is displayed at the lower left of the screen, pr ess the blue Access IBM button. The Rescue and Recovery workspace opens.[...]

W arranty Status enables you to see when your warranty expires, the terms of service for your computer , or a list of replacement parts. Help provides information about the various pages in the Rescue and Recovery workspace. Restart closes the Rescue and Recovery workspace, and resumes the startup sequence that was interrupted. Fingerprint authenti[...]

Also make sure that the device fr om which the computer starts is enabled. In the startup menu in the BIOS Setup Utility , make sure that the device is included in the ″ Boot priority order ″ list. If it is included in the ″ Excluded from boot or der ″ list, it is disabled. Select the entry for it in the list and press the x key . This move[...]

If an error message appears while you ar e using the application program, refer to the manuals supplied with the application. On some models, the following application programs may not run correctly . Download the latest version from the We b site listed below: v ThinkPad 2.5 inch Har d Disk Drive Firmware Update Utility (version released befor e J[...]

5. Click Ye s . The computer restarts, and BIOS Setup Utility screen appears. If you have set a supervisor password, the BIOS Setup Utility menu appears after you enter the password. Yo u can start the utility by pressing Enter instead of entering the supervisor password; however , you cannot change the parameters that are pr otected by the supervi[...]

Notes: 1. If the optical drive is not attached to your ThinkPad computer during recovery , DVD software and CD-r ecording software will not be installed. To ensure that they will be installed correctly , attach your ThinkPad computer to the X4 Dock and install the optical drive in the Ultrabay Slim before performing a r ecovery operation. 2. The r [...]

Attention Handling a hard disk drive v Do not dr op the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs the physical shock. v Do not apply pr essure to the cover of the drive. v Do not touch the connector . The drive is very sensitive. Incorrect handling can cause damage and permanent loss of da[...]

6. Open the computer display; then stand the computer on its side and remove the har d disk drive by pulling the cover away from the computer . 7. Detach the cover fr om the hard disk drive. 8. Attach the cover to a new har d disk drive. 9. Insert the har d disk drive and its cover into the hard disk drive bay; then firmly install them. 10. Close t[...]

Replacing the battery 1. T urn of f the computer , or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer . Note: If you are using a PC Car d or Secure Digital Car d, the computer might not be able to enter hibernation mode. If this happens, turn off the computer . 2. Close the computer display , and turn the com[...]

5. Align the fr ont of a fully charged spare battery with the fr ont side of the battery space in the computer; then gently push the battery into the space. 6. Slide the battery lock to the lock position. 7. T urn the computer over again. Connect the ac adapter and the cables to the computer . Using the Extended Life Battery Yo u can attach a Think[...]

4. Attach the snap-on bracket to the Extended Life Battery as shown in the drawing below . 5. Align the guides of the Extended Life Battery with the holes of the computer . 6. Gently push the battery into place until you hear a click. The battery is attached to the docking connector of the computer . Using the Extended Life Battery Chapter 2. Solvi[...]

7. Slide the latch as the arr ow shows. 8. T urn the computer over again. Connect the ac adapter and the cables to the computer . To remove the battery from the computer , do the following: 1. Check the state of the main battery . If it is not attached, or if it is attached and is almost discharged, turn of f your computer , or enter hibernation mo[...]

5. Push the eject latch of the battery 1 until the battery lifts up; then remove it 2 . Using the Extended Life Battery Chapter 2. Solving computer problems 39[...]

Using the Extended Life Battery 40 ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

Chapter 3. Getting help and service Getting help and service . . . . . . . .4 2 Getting help on the We b . . . . . . . .4 2 Calling the Customer Support Center . . .4 2 Getting help around the world . . . . . .4 4 © Lenovo 2005. Portions © IBM Corp. 2005. 41[...]

Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about wher e to go for additional information about ThinkPad computers, what to do if you experience a proble[...]

The following items are not cover ed: v Replacement or use of parts not manufactur ed for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX v Identification of softwar e problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or[...]

Getting help around the world If you travel with your computer or relocate it to a country wher e your ThinkPad machine type is sold, your computer might be eligible for International W arranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authoriz[...]

Appendix A. Wireless related information Wireless interoperability W ireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN pr oduct that is based on Direct Sequence Spr ead Spectrum (DSSS) and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology , and is compliant to: v The IEEE 802.1 1a/b/g Standard on[...]

Because W ireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operates within the guidelines found in radio frequency safety standar ds and recommendations, Lenovo believes the integrated wir eless cards ar e safe for use by consumers. These standards and r ecommendations reflect the consensus of the scientific community and result fr om delib[...]

Appendix B. W arranty information Lenovo Statement of Limited W arranty LSOL W-00 05/2005 Part 1 - General T erms This Statement of Limited Warranty includes Part 1 - General T erms, Part 2 - Country-unique T erms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties pr ovided by Lenovo Group Limi[...]

What this W arranty Does not Cover This warranty does not cover the following: v any softwar e programs, whether pre-loaded or shipped with the Machine, or installed subsequently; v failur e resulting from misuse, accident, modification, unsuitable physical or operating environment, or impr oper maintenance by you; v failur e caused by a product fo[...]

If your problem can be r esolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker , memory , hard disk drive), your Service Provider will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be r esolved over the telephone or electronical[...]

other service locations around the world), and (c) ensur e that such processing complies with any laws applicable to such Personal Data. Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider’s possession or 2) in transit in those cases wher e Lenovo is responsible for th[...]

and Lenovo’s rights, duties, and obligations arising from, or r elating in any manner to, the subject matter of this Statement of Limited W arranty , without regar d to conflict of law principles. THESE W ARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MA Y ALSO HA VE OTHER RIGHTS WHICH VA R Y FROM S TAT E TO S TAT E OR JURISDICTION TO JURISDICT[...]

MEXICO Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited W arranty will be settled exclusively by the Federal Courts of Mexico City , Federal District. P ARAGUA Y Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited W a[...]

UNITED ST A TES Governing Law: The following replaces "laws of the country in which you acquir ed the Machine" in the first sentence: laws of the State of New Y ork. ASIA P ACIFIC AUSTRALIA What this W arranty Covers: The following paragraph is added to this section: The warranties specified in this Section are in addition to any rights y[...]

Other vacancies shall be filled by the respective nominating party . Proceedings shall continue from the stage they wer e at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator , provi[...]

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator , provided that the arbitrator was validly and properly appointed. All proceedings shall be conducted, including all documents pr esented in such proceedings, [...]

W arranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the Philippines then in effect. The arbitration awar d shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law . The number of arbit[...]

If you purchase a Machine in one of the W estern European countries, as defined above, you may obtain warranty service for that Machine in any of those countries from a Service Pr ovider , provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service. If you purchased a Personal Computer Mac[...]

Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited W arranty and relating thereto, including its existence, will be the competent court of law in V ienna, Austria (Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, E[...]

termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in V ienna (V ienna Rules) by three arbitrators appointed in accordance with these r ules. The arbitration will be held in V ienna, Austria, and the official language of the pr oceedings[...]

1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited W arranty or due to any other cause related to this Statement of Limited W arranty is limited to the compensation of only those damages and losses proved and actually arising [...]

THE FOLLOWING TERMS APPL Y TO THE COUNTR Y SPECIFIED: AUSTRIA The provisions of this Statement of Limited W arranty replace any applicable statutory warranties. What this W arranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for a Lenovo Machine covers the functionality of the Machine for i[...]

In such instances, regar dless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no mor e than: (items 1 and 2 unchanged). GERMANY What this W arranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for a Lenovo Machine covers the functionality of the Mac[...]

Except as expressly pr ovided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are her eby excluded. Limitation of Liability: The following repla[...]

involving nonperformance by Lenovo in respect of the subject matter of this Statement of W arranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from Lenovo. UNITED KINGDOM Limitation of Liability: The following replaces the terms of this section is in its entirety: For the purposes of this s[...]

Part 3 - W arranty Information This Part 3 provides information r egarding the warranty applicable to your Machine, including the warranty period and type of warranty service Lenovo provides. W arranty Period The warranty period may vary by country or region and is specified in the table below . NOTE: ″ Region ″ means either Hong Kong or Macau [...]

Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service 1869 US Parts and Labor - 3 years Battery pack and T ablet Digitizer Pen - 1 year 6 1 Note: Y our ThinkPad X41 T ablet computer is shipped with five replacement tips for the X41 T ablet Digitizer Pen. Be sure to store the pen tips in a secure place for futur e [...]

Yo u will disconnect the failing Machine for collection arranged by your Service Provider . A shipping container will be provided to you for you to return your Machine to a designated service center . A courier will pick up your Machine and deliver it to the designated service center . Following its repair or exchange, the service center will arran[...]

Country or Region T elephone Number Africa Africa: +44 (0)1475 555 055 South Africa: +27 11 3028888 and 08001 10756 Central Africa: Contact the nearest IBM Business Partner Argentina 0800-666-001 1 (Spanish) Australia 131-426 (English) Austria 01-24592-5901 (30 day up and running support) 01-21 1-454-610 (W arranty service and support) (German) Bel[...]

Country or Region T elephone Number El Salvador 250-5696 (Spanish) Estonia +386-61-1796-699 Finland 09-459-6960 (30 day up and running support) +358-800-1-4260 (W arranty service and support) (Finnish) France 0238-557-450 (30 day up and running support) Hardwar e: 0810-631-213 (W arranty service and support) Software: 0810-631-020 (W arranty servic[...]

Country or Region T elephone Number Japan Desktop: T oll free: 0120-887-870 For International: +81-46-266-4724 ThinkPad: T oll free: 0120-887-874 For International: +81-46-266-4724 Both of the above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and[...]

Country or Region T elephone Number Russian Federation +7-095-940-2000 (Russian) Singapore 1800-3172-888 (English, Bahasa Melayu) Slovakia +421-2-4954-1217 Slovenia +386-1-4796-699 Spain 91-714-7983 91-397-6503 (Spanish) Sri Lanka +94-1 1-2448-442 (English) Sweden 08-477-4420 (30 day up and running support) 077-1 17-1040 (W arranty service and supp[...]

is not responsible for the information in such softwar e programs and/or any additional software pr ograms installed by you or installed after purchase of the product. Services not chargeable to the guarantee shall be char ged to the final user , prior an authorization. In the event that warranty repair is r equired please call the Customer Support[...]

Appendix C. Customer replacement units (CRUs) Customer replaceable units (CRUs) For your ThinkPad computer , the following parts are designated Customer Replaceable Unit (CRU) parts. Listed below are the CRUs and the documentation wher e removal/r eplacement instructions are located. Service and T roubleshooting Guide Setup Poster ThinkV antage Pro[...]

v The Online Har dware Maintenance Manual and Online V ideos available on the Support We b site http://www .lenovo.com/think/support/site.wss/document.do? lndocid=part-video v The Customer Support Center . For the telephone number of the Support Center for your country or region, see “W orldwide telephone list” on page 67. 74 ThinkPad ® X41 T [...]

Appendix D. Notices Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area. Any refer ence to a Lenovo product, pr ogram, or service is not intended to state or imply that o[...]

indemnity under the intellectual property rights of Lenovo or thir d parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The r esult obtained in other operating environments may vary . Lenovo may use or distribute any of the information you supply in any way it believes appr[...]

However , there is no guarantee the interfer ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of f and on, the user is encouraged to try to correct the interfer ence by one or more of the following measur es: v Reori[...]

Standard EN 55022. The limits for Class B equipment wer e derived for typical residential envir onments to provide r easonable protection against interference with licensed communication devices. Environmental notices for Japan If you are a company employee and need to dispose of a ThinkPad computer that is the property of the company , you must do[...]

service, or marketing, and follow that person’s instructions. Yo u can also see the instructions at www .ibm.com/jp/pc/recycle/battery If you use a ThinkPad computer at home and need to dispose of a battery pack, you must comply with local ordinances and r egulations. IBM Lotus Software Offer About the offer: As a qualifying ThinkPad computer cus[...]

terms of this Offer and the IPLA. For further information r egarding the IBM IPLA, visit http://www .ibm.com/software/sla/sladb.nsf. These programs ar e not for resale. Proof of Entitlement: The proof of pur chase for your qualifying ThinkPad computer , as well as this Offer document, should be r etained as your proof of entitlement. Purchasing Upg[...]

eFulfillment Solution Center 750 Chai Chee Road #03-10/14, T echnopark at Chai Chee, Singapore 469000 Fax: +65 6448 5830 To inquire about an order , contact: Smartsuiteapac@modusmedia.com T rademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo PS/2 Rescue and Recovery ThinkLight ThinkPad Think[...]

82 ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

Index A A startup problem 26 B battery Extended Life Battery 36 problems 25 replacing 35 BIOS Setup Utility 30 C carrying the computer 6 cleaning the computer 10 computer screen 24 configuration setup 30 Customer replaceable unit (CRU) 73 parts list 73 D diagnosing problems 12 E environment 6 error messages 12 errors without messages 17 F features [...]

84 ThinkPad ® X41 T ablet Service and T roubleshooting Guide[...]

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Part Number: 39T9259 Printed in China (1P) P/N: 39T9259[...]