Intermec PW50A manual

PW 50 W orkboard Printer User Guide[...]

ii PW50 Workboard Printer User Guide Intermec T echnologies Corporation W orldwide Headquarters 6001 36th Ave.W . Everett, W A 98 203 U.S.A . www.intermec.com The information contained herei n is provided solely for the purpose of allowing customers to operate and service Intermec-manuf actured equipment and is no t to be released, reproduced, or u[...]

PW50 Workboard Printer User Guid e iii Document Change Record This page records changes to this document. The document was originally released as Revision 001. Ve rs i o n Nu m b e r Date Description of Change 005 6/2012 Added information about the Lexan Cover, an adhesive fanf old media cover . 004 12/2011 Added information for the CN70 and CN70e [...]

iv PW50 Workboard Printer User Guide[...]

Contents PW50 Workboard Printer User Guid e v Contents Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety Pre[...]

Contents vi PW50 Workboard Printer User Guide Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9 Understanding the Printer Mod[...]

Before You Begin PW50 Workboard Printer User Guid e vii Before Y ou Begin This section provides you with safe ty inf ormation, technical support information, and sources f or additional product information. Safet y Inform ation Y o ur safety is extremely im portant. Read and follow all warnings and cautions in this document before handling and oper[...]

Before You Begin viii PW50 Workboard Printer User Guide Observe all safety and accident pr evention regulations applicable to your specif ic region and application. Carefully read the warning text on the envelope before using a cleaning card. Global Ser vices and Support W arranty Information T o understand the warranty for yo ur Intermec product, [...]

Before You Begin PW50 Workboard Printer User Guid e ix Send Feedback Y o ur feedback is crucial to th e continual improvement of our documentation. T o provide feedba ck about this manual, please contact the Intermec T echnical Communications department directly at T echnicalCommunications@intermec.com . T elephone Suppor t In the U.S.A. and Canada[...]

Before You Begin x PW50 Workboard Printer User Guide If your product does not have its o wn product page, click Suppo rt > Manuals . Use the Product Categor y , the Product Family , and the Product to f ind your documentation.[...]

1 1 Using the PW50 W orkboard Printer Use this chapter to familiarize yourself with the PW50 W orkboard Printer . This chap ter contains these sections: • Learning About the PW50 W orkboard Printer • Using the Batteries • Loading Media • Printing a T estprint • Inserting a Mobile Computer[...]

Chapter 1 — Using the PW50 Workboard Printer 2 PW50 Workboard Printer User Guide Learning About the PW50 W orkboard Printer The PW50 is a rugged direct thermal receipt printer that is designed for use with these Intermec mobile computers: • CN3 and CN3e • CK61 and CK61ex • CN70 and CN70e The PW50 provides: • print resolution of 203 dpi. ?[...]

Chapter 1 — Using the PW50 Workboard Printer PW50 Workboard Printer User Guid e 3 Understanding the Ports and Optional Card Reader The PW50 ports are located on the bottom of the printer. PW50 Por ts: Use this illustra tion to familiarize yourself with the PW50 ports. PW50 Port Descriptions Port Description USB Allows USB devices to connect to th[...]

Chapter 1 — Using the PW50 Workboard Printer 4 PW50 Workboard Printer User Guide Understanding the Control Panel The PW50 control panel contains two buttons and four LED indicators. Use the two buttons to perform functions on the PW50 printer . PW50 Control Panel: Use this illustrat ion to familiarize yourself with the buttons and LEDs on the PW5[...]

Chapter 1 — Using the PW50 Workboard Printer PW50 Workboard Printer User Guid e 5 Understanding the Printer Sounds The PW50 plays sounds in response to several actions that you can take with the printer. Use the follo wing table to underst and when the sounds occur and what they mean. Using the Batteries The PW50 uses a rechargeable 2200 mAh lith[...]

Chapter 1 — Using the PW50 Workboard Printer 6 P W50 Workboard Printer User Guide Installing the Batter y Make sure you fully charge the battery before you use y our PW50. Y ou can charge the batter y before or after you install it in the PW50. T o install the batter y 1 Lay the PW50 upside down on a f lat surface. 2 Insert the batter y with the [...]

Chapter 1 — Using the PW50 Workboard Printer PW50 Workboard Printer User Guid e 7 Charging the Batteries There are two ways to charge the PW50 battery: • Connect power to the printer whil e the batter y is inst alled. • Use the AC18 4-bay battery charger. For information on charging your battery in the 4-bay batter y charger, see the A C18 4-[...]

Chapter 1 — Using the PW50 Workboard Printer 8 PW50 Workboard Printer User Guide Remember that any rechargeable battery loses its ability to mainta in a charge over time. Y ou can only recharge it a f inite number of times before you must replace it. Loading Media Y o u can use roll or fanfold receipt media with the PW50 printer. The PW50 ships w[...]

Chapter 1 — Using the PW50 Workboard Printer PW50 Workboard Printer User Guid e 9 2 Press the blue media cover release button to open the cov er. 3 Insert the media. • If you are using roll media, mak e sure you load the media counter -clockwise so that it pulls off the core from the bottom of the printer. • If you are using fanfold media, fe[...]

Chapter 1 — Using the PW50 Workboard Printer 10 PW50 Workboard Printer User Guide 4 Pull out approximately 8 cm (3 in) of the media. 5 Close the media cover . 6 Press down on the cov er until it latches. The printer emits the hardware sound to tell you that the media door closed correctly . 7 Press the Fee d button to advance the media. Printing [...]

Chapter 1 — Using the PW50 Workboard Printer PW50 Workboard Printer User Guid e 11 2 Press and hold the Standby and Feed buttons until the PW50 beeps. 3 Release the buttons. 4 The PW50 prints a testprint and st arts T est Mode. For more information, see “Understanding T est Mode” on page 20 .[...]

Chapter 1 — Using the PW50 Workboard Printer 12 PW50 Workboard Printer User Guide Inserting a Mobile Computer The PW50 is designed for use with the CN3, CN3e, CK61, CK61ex, CN70, and CN70e mobile computers. T o insert a mobile computer • Slide the computer into the slot on the PW50 until the computer snaps into place. This illustratio n shows i[...]

13 2 Co nfiguring the PW50 This chapter describes how to configu re the PW50 and contains these sections: • Conf iguring the PW50 • Establishing Communications With a Host • Communicating with th e Smar t Card Reader • Downloading Fonts and Graphics • Upgrading the Firmware • Understanding the Printer Modes[...]

Chapter 2 — Configuring the PW50 14 PW50 Workboard Printer User Guide Configuring the PW50 T o change the PW50 conf iguration settings, you must send commands from a host PC directly to the PW50 using a communications application and a serial connection. T o configure the PW50 1 Set up serial communications betw een the PW50 and your host PC. For[...]

Chapter 2 — Configuring the PW50 PW50 Workboard Printer User Guid e 15 The PW50 cannot initiate a Bluetooth connection. One of the devices, such as a CN3 mobile computer, must request a connection with the printer . The PW50 then accepts or rejects the connection. Use Intermec Settings on the mobile computer to enable the Bluetooth settings on th[...]

Chapter 2 — Configuring the PW50 16 PW50 Workboard Printer User Guide T o set up Bluetooth communications with a scanner 1 Make sure that the PW50 is not connected to a serial cable. 2 Download and install EasySet on your host PC. 3 Create the following bar code labels using EasySet: • Administrator reset factory defaults • Bluetooth paramete[...]

Chapter 2 — Configuring the PW50 PW50 Workboard Printer User Guid e 17 T o connect the PW50 to a PC 1 Connect the 8-pin circular DIN connector on the serial cable (P/N 075497-001) to the serial port on the PW50. 2 Connect the other end of the serial cable to a serial port on the back of your PC. Communicating With the Smart Card Reader The smart [...]

Chapter 2 — Configuring the PW50 18 PW50 Workboard Printer User Guide The PW50 smart card reader supports these Microsoft APIs: • SCardEstablishContext • SCardListReaders • SCardConnect • SCardT ransmit • SCardDisconnect • SCardReleaseContext Downloading Fonts and Graphics Y o u can download fonts and graphics: • using PrintSet. Y o[...]

Chapter 2 — Configuring the PW50 PW50 Workboard Printer User Guid e 19 Upgrading the Firmware Y o u can download firmware to your PW50 from a host PC using a serial connection. T o upgrade your firmware, you need to send a .upg f ile to the PW50 that follows this f ormat: PW50f xxxx _ mmddyy .upg where: xxxx is the f irmware version number . mm i[...]

Chapter 2 — Configuring the PW50 20 PW50 Workboard Printer User Guide Understanding the Printer Modes The PW50 has fi ve modes to help you effectively interact with the printer: Ready , Pause, Error, T est, and Upgrade. Use the following sections to understand the dif ferent printer modes. Understanding Ready Mode The printer is in Ready mode whe[...]

Chapter 2 — Configuring the PW50 PW50 Workboard Printer User Guid e 21 Using T est Mode T est mode consists of a sequence of events that req uires very little interaction. Extended T est mode requires more interaction and lets you choose which actions you want the printer to per form. To e n t e r Te s t m o d e 1 Make sure the PW50 is in Standby[...]

Chapter 2 — Configuring the PW50 22 PW50 Workboard Printer User Gu ide Using Extended T est Mode Use Extended T est mode to run addi tional diagnostic tests, includin g printing specif ic testprints, entering Dump mode, and resetting to factor y defaults. T o enter Extended T est mode 1 Make sure that the printer is loaded with media. 2 Press the[...]

Chapter 2 — Configuring the PW50 PW50 Workboard Printer User Guid e 23 T o restore the factor y default settings 1 Press the Fee d button to enter Factory Default mode. The status LED is steady red. 2 Press the blue media cover release button to open the media cov er. 3 Conf irm you want to restore the factor y default settings. The LED is steady[...]

Chapter 2 — Configuring the PW50 24 PW50 Workboard Printer User Guide[...]

25 3 T roubleshooting and Maintaining the PW50 This chapter contains information to help you solve problems you may encounter while using the PW50 and cont ains these sections: • Troubleshooting the PW50 • Cold Booting the PW50 • Cleaning the PW50[...]

Chapter 3 — Troubleshooting and Maintaining the PW50 26 PW50 Workboard Printer User Guide T roubleshooting the PW50 Y o u may ha ve printer operation, print quality , or printer communication problems at some time during the life of the PW50 printer . It is easy to f ix most of the problems and you will f ind solutions in “Troubleshooting Print[...]

Chapter 3 — Troubleshooting and Maintain ing the PW50 PW50 Workboard Printer User Guid e 27 Understanding Error Messages Use the following tables to troubl eshoot common errors. T o receive error messages, you need to turn on the Allow Messages From Printer command. For help, see the ESC/P Programmer’s Reference Manual . T roubleshooting Printe[...]

Chapter 3 — Troubleshooting and Maintaining the PW50 28 PW50 Workboard Printer User Guide Y ou press the Standby button, but the prin ter does not enter Standby mode and the Intermec Ready-to-W ork indicator starts blinking. The printhead may be too ho t. W ait until the printhead cools do wn and try again. Y ou press and hold the Standby button [...]

Chapter 3 — Troubleshooting and Maintain ing the PW50 PW50 Workboard Printer User Guid e 29 T roubleshooting Communication Problems Use T est mode to ver ify that the printer is receiving data from the host correctly . For help, see “Understanding T est Mode” on page 20 . Cold Booting the PW50 Y o u rarely need to cold boot the PW50 printer, [...]

Chapter 3 — Troubleshooting and Maintaining the PW50 30 PW50 Workboard Printer User Guide T o cold boot the PW50 1 Disconnect the PW50 from power if externally pow ered. 2 Remove the battery from the PW50 for at least one second. 3 Insert the batter y back into the PW50. 4 Reconnect external power if your PW50 is externally po wered. Cleaning the[...]

Chapter 3 — Troubleshooting and Maintain ing the PW50 PW50 Workboard Printer User Guid e 31 Cleaning the PW50 Printer Printer Part Cleaning Method Cleaning Interval Platen roller Rotate the pl aten roller and clean it thoroughly using a cleaning swab (P/N AE2603 4). After every f ive rolls of media, or more of ten if necessary. Paper sen sor R em[...]

Chapter 3 — Troubleshooting and Maintaining the PW50 32 PW50 Workboard Printer User Guide[...]

33 A Specifications[...]

Appendix A — Specifications 34 PW50 Workboard Printer User Guide Specifications Physical Dimensions Dimension Va l u e Length 32.5 cm (12.8 in) Width 18.9 cm (7 .4 in) Depth 8. 1 cm (3.2 in) W eight (not includin g battery and media) 1,465 g (3.2 lb) Power Specif ications Specification Va l u e AC po wer adapter v oltage 100 to 240 V Printer volt[...]

Appendix A — Specifications PW50 Workboard Printer User Guid e 35 Receipt roll stock media is supplied as a continuous roll. Fanfold media uses repeat indicators for no n-continuous media. Gap, notch, and black marks are used as repeat indicators: • Gap: Fanfold media • Bla ck mar k: Fanfold media Print Speed and Resolution Specification Va l[...]

Appendix A — Specifications 36 PW50 Workboard Printer User Guide When ordering media for the PW50 printer, keep these points in mind: • Y o u can use higher caliper media in the printer, but print quality will be reduced. • Receipt roll stock media has an end of roll indicator. The end of roll indicator is a red marking (on last 3 feet of rol[...]

Appendix A — Specifications PW50 Workboard Printer User Guid e 37 Accessories fo r the PW50 Y o u can use these accessories (sold and ordered separately) with the PW50 printer. T o order accessories, contact your local Intermec sales representative. AB13 Batter y The AB13 (P/N 318-026-xxx) is a lithium-ion 2200 mAh batter y . Use the batter y to [...]

Appendix A — Specifications 38 PW50 Workboard Printer User Guide Serial Cable The serial cable (P/N 075497-001) is an 8-pin DIN to DB9 connector that connects the printer to your desktop PC. USB Cable The USB cable (P/N 321-611-102) is a USB-A to USB-Mini B connector that connects the printer to your desktop PC. Handstrap Use the handstrap (P/N 8[...]

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Worldwide Headquarters 6001 36th Avenue W est Everett, Washington 98203 U. S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec T echnologies Corporation. All rights reserved. PW50 Workboard Printer User Guide *934-021-005* P/N 934-021 -005[...]