IOGear GCS1804 manual

1 GCS1802 / GCS1804 Part No. M1027 Installation Installation Installation Guide USB 2.0 KVMP Switch with OSD User Manual[...]

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3 T able of Contents Package Contents 4 Requirements 5 Cables 6 Operating systems 7 Hardwar e 8 Hardwar e set up 12 Installation Diagram 14 Before you begin 16 Default Manual button operation 18 Hotkey operation 19 Port switching 21 Summary of Default Hotkey Switch 22 Auto Scanning 24 Skip mode 24 OSD operation 26 OSD navigation 29 OSD functions 30[...]

4 Package Contents 1 x GCS1802 [GCS1804] KVMP Switch 2 x Custom 6 ft USB KVM Cable sets with the GCS1802, or 4 x Custom USB KVM Cable sets with the GCS1804 (2x 4ft and 2x 6ft) 1 x USB-to-PS/2 keyboard / mouse converter cable 1 x Firmware Upgrade Cable 1 x Power Adapter 1 x User Manual For parts damaged during shipping, or missing, please contact yo[...]

5 Requirements Console - VGA, SVGA, Multisync monitor or LCD display - USB or PS/2 Mouse - USB or PS/2 Keyboard Note: Due to the keyboard emulation used by the KVM for switching, programmable keys on some keyboar ds may not function Computers - A VGA, SVGA, DVI or Multisync card - A free USB T ype A port or PS/2 mouse and keyboar d connections Note[...]

6 Cables Only cable sets speci fi cally designed to work with this switch may be used to link the computers. T wo 6 ft USB cables sets are provided with the GCS1802. T wo 4ft USB cables and two 6ft USB cables are provided with the GCS1804. Both switches also support computers that use PS/2 keyboards and mice. Cable sets with PS/2 connectors, as we[...]

7 Supported Operating Systems OS Distribution V ersion Windows 2000 and higher Linux (Kernel 2.6 and higher) RedHat 7.1 and higher; FedoraCore 2 and higher SuSE 9.0 and higher Mandriva 9.0 and higher Unix AIX 4.3 and higher FreeBSD 4.2 and higher Sun Solaris 9 and higher Novell Netware 5.0 and higher MAC OS 9.0 and higher[...]

8 GCS1802 Front V iew GCS1804 Front V iew Hardwar e 4 4 2 2[...]

9 No. Component Description 1 Port Selection Pushbuttons Pressing a front panel pushbutton focuses the switch on the computer attached to that port. 2 Port LEDs The upper half is the KVM Port LED, the lower half is the USB LED. KVM: A dim Orange light indicates that the computer attached to the port is On 1. Line (connected and powered). A bright O[...]

10 GCS1802 Rear View GCS1804 Rear View 1 2 3 4 5 1 2 3 4 5[...]

11 No. Component Description 1 Firmware Upgrade The connection for the fi rmware upgrade cable. 2 USB Peripheral Port One of the two USB 2.0 peripheral ports (backwards compatible with USB 1.1) 3 Power Jack Connection for the power adapter 4 Console Port Area Connections for your mouse, keyboard, monitor , and audio devices. Each connection has an[...]

12 Hardwar e Setup Cable Connection Make sure that power to all the devices you will be connecting has been turned off, and power cords unplugged. T o set up your KVM, refer to the installation diagram (Pg 14). The connections ar e color coded and / or marked with icons for easy installation. Connect your keyboard and mouse to the keyboard and mous[...]

13 At the other end of the cable 5. a. PS/2 connections: connect the keyboard, mouse, video, microphone and speaker cables to their respective ports on the computer b. USB connections: connect the USB, video, microphone and speaker cables to their respective ports on the computer . Repeat steps 4 and 5 for the other computer(s) Connect the power ad[...]

14 Installation Diagram[...]

15 PS/2 USB[...]

16 Port Numbering Each CPU port on the KVM is assigned a port number (1, 2 for the GCS1802 and 1,2,3,4 for the GCS1804). The CPU port numbers are marked on the r ear panel of the switch. The Port ID of a computer is the same as the CPU port number on the KVM. For example, a computer connected to CPU port 2 has a Port ID of 2. The Port ID is used to[...]

17 Power Off and Restart If it becomes necessary to Power Off the KVM, do the following: 1. Power off the switch. Unplug the KVM cables from the switch’ s rear panel. Unplug the switch’ s power cable. 2. W ait 10 seconds, then reconnect the KVM cables. 3. Reconnect the switch’ s power adapter .[...]

18 Pushbutton operation (Default method) 1. Press a pushbutton once to bring only the KVM focus to the selected port (2 sec delay in switching). 2. Press a pushbutton twice to bring the audio focus to the selected port (2 sec delay in switching). 3. Press a pushbutton longer than 2 seconds to bring the KVM, Audio and USB focus simultaneously to the[...]

19 Hotkey Operation There ar e two aspects of Hotkey operation. Each of the following items performs a differ ent function, but both are invoked fr om the keyboard. The following table de fi nes these aspects. Function Description Port Switching A quick ef fi cient, method for switching KVM focus, Audio, and/or USB Peripheral sharing ports betwee[...]

20 The following pages describe the invocation and use of these functions. For clarity , default settings will be used in describing Hotkey operations, the alternative hot keys will be discussed under the OSD section. If your keyboard does not have a Scr oll Lock key , or you need to press ƒ ( function key) to use the Scr oll Lock key , please ref[...]

21 Port Switching Port switching begins by tapping the Scroll Lock key twice [Scr oll Lock], [Scroll Lock] then entering letters and numbers for precise contr ol. T o incr ement the KVM by one port: [Scroll Lock] [Scr oll Lock] [Enter]. The console (KVM focus) , audio, and both peripheral ports increment to the next higher port Note: Audio and Peri[...]

22 Summary of default Hotkey switching [Tip: K= KVM (focus), S = sound , U = USB (peripherals)] Hotkey sequence Result [Scroll Lock], [Scr oll Lock], [Enter] KVM, Audio, Peripheral increment one Port [Scroll Lock], [Scr oll Lock], [n], [Enter] KVM, Audio, Peripheral switch to Port n [Scroll Lock], [Scr oll Lock], [n],[K], [Enter] KVM focus only , s[...]

23 Hotkey sequence Result [Scroll Lock], [Scr oll Lock], [S], [Enter] Audio increments one port [Scroll Lock] [Scr oll Lock] [A] [Enter] Starts Auto Scan. The KVM cycles from port to port at the default 5 second interval. [Scroll Lock] [Scr oll Lock] [A] [N ] [Enter] Starts Auto Scan. The KVM focus cycles from port to port at N second intervals. [N[...]

24 Auto Scanning: The KVM’ s Auto Scan featur e automatically cycles the KVM focus through the computer ports at r egular intervals. This allows you to monitor the computer activity without having to take the trouble of physically switching ports. Auto Scan skips unused ports. T o exit Auto Scan Mode pr ess [Esc] or [Spacebar]. Note: While Auto S[...]

25 1. [Scroll Lock] + [Scr oll Lock] + [Arrow] Wher e [Arrow] r efers to one of the Arrow keys. After you press [Arr ow], you automatically enter Skip, you can switch ports as follows: Skips from the current port to the previous port. Skips from the current port to the next port. Skips from the current port to the last port (Port 4 on the GCS1804) [...]

26 OSD Overview The On Screen Display (OSD) is a menu driven method to handle contr ol and switching operations. All procedur es start from the OSD Main Scr een. T o Access the OSD (default) : 1. Hold down the Num Lock key 2. Press and r elease the minus key 3. Release the Num Lock key When you invoke the OSD, a screen similar to the one below appe[...]

27 The table below explains the abbreviations and Icons found on the Display PN This column lists the Port ID numbers for the CPU ports in the installation. The simplest method to access a particular computer is move the Highlight Bar to its corresponding port, then press [Enter]. KVM The Pointing Finger icon in this column indicates which computer[...]

28 Moves the highlight bar up Moves the highlight bar down[...]

29 T o select a port, use the F1, F2, F3, or F7 Keys, or click on the Up and Down Arr ow keys to move the Highlight Bar down the list on the screen. When the Highlight Bar is on the port, you want to switch to, press [Enter] or double click the left button of the mouse. The Pointing Finger icon will appear on the port selected, the OSD will disappe[...]

30 OSD functions are used to con fi gure and control the KVM. For example, you can: rapidly switch to any port; scan ports; or create or edit a port name; or make OSD setting adjustments. T o access an OSD function: Click a Function Key fi eld at the top of the Main Screen, or press a Function Key on the keyboard. 1. Make your choice In the subme[...]

31 F3: AUDIO T o view the scr een of the selected Audio port, press [F3] or move the cursor to F3:Audio and click. F4: SCAN Clicking the F4 fi eld or pressing, [F4] invokes AUTO SCAN. This function allows you to monitor the available computers automatically at a preset interval ( 5 seconds being the default interval). The amount of time (dwell) th[...]

32 F7: PN This function allows you to switch KVM, USB and Audio focus to one port. When you press [F7], or click on the F7: PN fi eld, you select the KVM, USB and Audio columns simultaneously , use the Up or Down Arrow key to select the desir ed Port Number . Press [Enter] or double click with the mouse. The Pointing Finger icon will appear on the[...]

33 T o change a setting: Double click, or move the Highlight Bar to your selection, and press [Enter]. 1. After you select an item, a submenu with further choices appears. T o make a selection, either double 2. click; or move the Highlight Bar to it, and press [Enter]. An icon appears before the selected choice to indicate which one it is. Press [E[...]

34 HOTKEY Selects which key sequence initiates Hotkey operations : [Scroll Lock] [Scr oll Lock] (Default) or [Ctrl] [Ctrl] (Alternate). OSD HOTKEY Selects which key sequence initiates the OSD [Num Lock] + [-] (Default) or [Ctrl] + [F12] (Alternate). BUTTON SETTINGS Sets the Front Panel Pushbutton Switching Operation: For details, see the comparison[...]

35 RESTORE DEF AUL T V ALUES Used to undo all the changes and return to the factory default settings Note: assigned NAMES and passwords ar e not erased. CLEAR THE NAME LIST Used to undo all the changes and return to the factory default settings, including assigned NAMES and passwords. ACTIV A TE BEEPER Enables / Disables the Beeper . The default se[...]

36 Note: Where entries ar e requir ed, a Dialog box opens at the bottom of the On Screen Display asking for an entry i.e. yes / no, or numbers to set an interval time. Note: Programmable mouse buttons will pass thr ough USB cables, but not PS/2 cables Screen Blanker Set Time Out interval 1. Set the Screen lock to ON (Y , in the dialog box) 2. Selec[...]

37 Default and Alternate manual switch settings MODE 1 (Default Setting) MODE 2 (Alternate) Press a pushbutton once to bring only the KVM focus to the computer attached to its corresponding port (in 2 secs). Press a pushbutton once to bring the KVM, Audio and USB focus simultaneously to the computer attached to its port (2 sec delay). Press a pushb[...]

38 Default settings for the On Screen Display Setting Default OSD Hotkey [Num Lock] + [-] Keyboard Port Hotkey [Scr oll Lock] [Scroll Lock] Button Settings Mode 1 Port Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker OFF (Disabled) Set Timeout OFF (Disabled) Screen Blanker Passwor d Not set [Enter] Screen Lock OFF (Disabled) Hotkey[...]

39 Keyboard Emulation: The PC (101/104 key) keyboard can emulate a Mac or Sun keyboar d. The mappings are listed in the table PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Alt] PC Keyboard Mac Keyboard [Print Screen] F13 [Scroll Lock] F14 = [Enter] Retur n [Backspace] Delete [Insert] Help [Ctr[...]

40 PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5] Front [Ctrl] [F6] Copy [Ctrl] [F7] Open [Ctrl] [F8] Paste [Ctrl] [F9] Find [Ctrl] [F10] Cut PC Keyboard Sun Keyboard [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Ctrl] [H] Help Compose[...]

41 The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides an automated process for upgrading the KVM switch’ s fi rmwar e. New fi rmwar e upgrade packages are posted on our web site as they become available. Check the web site regularly to fi nd the latest packages: http://www .iogear .com T o pr epare for the fi rmware upgrade, [...]

42 Computer with new fi rmware GCS1802 / GCS1804 Using the Firmware Upgrade Cable pr ovided 3. with this unit, connect a COM port (on the computer to which you down loaded the fi rmware) to the Firmware Upgrade Port of your switch.[...]

43 Enter OSD select F6, key down to “Firmware Upgrade” then [Enter] or Click. Or Key in Y (Y es) on 4. the bottom of the display window and press [Enter]. The “FIRMWARE UPGRADE IN PROGRESS” message will begin fl ashing on the screen. The front panel LEDs fl ash together to indicate fi rmware upgrade mode is in ef fect. The utility search[...]

44 Run the downloaded Firmware Upgrade Package fi le – either by double clicking the fi le icon, or by 1. opening a command line and entering the full path to it. The Firmware Upgrade W elcome screen appears Read the License Agreement (Click on the 2. I Agree radio button). Click 3. Next to continue. The Firmware Upgrade Utility main screen app[...]

45 Note: If you enabled Check Firmware V ersion, the Utility compares the device’ s fi rmware level with that of the upgrade fi les. If it fi nds that the device’ s version is higher than the upgrade version, a dialog box appears informing you of the situation and gives you the option to Continue or Cancel. If you did not enable Check Firmwa[...]

46 If the “Upgrade Succeeded” screen does not appear , the upgrade failed to complete successfully , in which case you should do the following: Power off the KVM and r emove its housing. 1. Using a jumper , short the pins on the mainboard labeled J14. The diagrams indicate the jumper 2. location on the GCS1802 / GCS1804 boards: Upgrade Failed[...]

47 3. T urn the power on the KVM. It is now set to the factory default fi rmware level. 4. Leaving the jumper in place: Perform the fi rmware upgrade procedure again. 5. When the upgrade procedur e is complete, power off the switch, r emove the jumper cap from J14, close the housing, and re-power the KVM. Disassembly: Remove the two screws on the[...]

48 T roubleshooting Symptom Possible Cause Action Mouse and/or Keyboard not responding. Improper mouse and/or keyboard r eset. Unplug the cable(s) from the console port(s), then plug it/them back in. KVM switch needs to be reset. Power off all devices on the installation power off the KVM switch; wait fi ve seconds; then power up USB devices not r[...]

49 Symptom Possible Cause Action Device not recognized (Windows). If the OS does not support USB 2. 2.0, change to the PS/2 interface. This will requir e cables that are not provided with the unit. See PS/2 cable information under Cables in the beginning of this manual Windows timing problem. Unplug the KVM cable from the 1. computer’ s USB port.[...]

50 T echnical Support If you need technical support, please check out our IOGEAR T ech Info Library (T .I.L.) at www.iogear .com/ support for the latest tips, tricks, and troubleshooting. The IOGEAR T .I.L. was designed to provide you with the latest technical information about our products. Most of the answers to your questions can be found here, [...]

51 WE’RE HERE TO HELP YOU! NEED ASSIST ANCE SETTING UP THIS PRODUCT? Make sure you: 1. Use the live chat at www .iogear .com to try and solve any issues you may be having with the pr oduct 2. Visit the T ech Info Library/F AQ on www.iogear .com (under the Support tab) 3. Call the 24/7 tech support line at 1(866) 946-4327 (U.S. only) or (949) 453-[...]

52 Federal Communications Commission (FCC) Statement 15.21 Y ou are cautioned that changes or modi fi cations not expressly approved by the part r esponsible for compliance could void the user’ s authority to operate the equipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant[...]

53 - Connect the equipment into an outlet on a circuit dif ferent fr om that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. THIS DEVICE COMPLIES WITH P ART 15 OF THE FCC RULES. OPERA TION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1. this device may not cause interference and 2. this device[...]

54 CE Statement This device has been tested and found to comply with the requir ements set up in the council directive on the approximation of the law of member states r elating to EMC Directive 89/336/EEC, Low V oltage Direc- tive 73/23/EEC and R&TTE Directive 99/5/EC.[...]

55 IOGEAR, INC. 23 Hubble Irvine, CA 92618 P 949.453.8782 F 949.453.8785 Visit us at: www .iogear .com Contact © 2008 IOGEAR. All Rights reserved. Part No. M1027 IOGEAR, the IOGEAR logo, are trademarks or register ed trademarks of IOGEAR, Inc. Microsoft and Windows ar e regis- tered trademarks of Microsoft Corporation. All other brand and pr oduct[...]

© 2007 IOGEAR, INC. FUN IOGEAR offers connectivity solutions that ar e innovative, fun, and stylish, helping people enjoy daily life using our high technology products. GREEN IOGEAR is an environmentally conscious company that emphasizes the importance of conserving natural resour ces. The use of our technology solutions helps reduce electr onic w[...]