ioSafe SoloPRO 4TB manual

910-10841-00 REV 7.1 Users M anual & Li mited Warranty io Safe ® Solo External Hard Drive  USB 2.0  Firep roof  Waterproof  FloSafe Cooling Techno logy  Data Recover y Servi ce[...]

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3 COPYRIGHTS Copyright ioSafe, Inc. 2009. All righ ts reserved. No part o f this publication may be reproduced or tran smitte d in an y form by any means, elect ronic, mechanic al phot ocopying, recording or otherwise, without prior w ritten con sen t. TRADEMARK S All Trademarks mentioned or appearing in this do cument are the property of their res[...]

4 interference in a re sidential instal lation. This e quipment gene rates, uses, and c an radiate radio frequenc y energy, and if not instal led and used in accord ance with the i nst ruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will no t occu r in a pa rticular insta llat[...]

5 CHAN GES The material in this document is for informa tion only and subject to change with out notice . While reason able efforts have been made in the prep aration of this do cument to assure its accu racy, no liabi lity resulting from errors or omissions in the document, or form the use of the information co ntained herein is assumed. The pu bl[...]

6 Contents Welcom e .............................................................. 7 Precauti ons .......................................................... 9 Package Contents .............................................. 10 Sp ecif ica tio ns .................................................... 11 Sy stem R equ iremen ts .........................[...]

7 Welcome Thank you for purchasing the ioSafe ® Solo external hard drive - the first high capacity external hard dr ive available with prote ction from fires and floods. For years, ioSafe has conti nue d to set the stan dard for disaster pr oof hardware. The ioSafe Solo brings our technology forward with an unprecedented comb ination of se curity,[...]

8 The ioSafe Solo has been rigorously tes ted to protect t he data contained in th e device to me et the followin g specif ication s:  Fire Endurance Test ing: te mperatures up to 1,550° F for a duration of 30 minutes per ASTM E119 fire tes ting protocol.  Full Water Submersion: depth of 10 fee t in fresh wate r or salt water for 3 days (7 2[...]

9 Precaut ions Please read the prec autions li sted be low. Failure to do so may result in damage to the device, loss of data, and voiding of the w arranty  If you are using the Solo for primary storag e (as opposed to data backup) we strongly recomm end that you backup your data.  If the Solo has a three-pron g plug, do not pl ug the u nit i[...]

10 Package Contents Include d in the package : A. ioSafe Solo external hard drive B. AC power Module C. USB Cable D. Users guide (This bookl et) E. Attention not ice (Not shown) D[...]

11 Specifications Dimension s (Inch es) ............................ 5.0W X 7.1H X 11.0L Weight (Lb) ................................................................. 15 Interface Transfer Rate (USB 2.0) ......................... 480 Mbps External Power Supply AC Input ....................... 100-240V, 50-60 Hz, 1.0 A DC Output.....................[...]

12 System Requirements PC Requir ements  A PC with a 233 MHz or faste r processor  One of the following operating s ystems o Windows Vista (Ultima te, Ho me Basic/P remiu m, Busin ess) o Windows XP with Service Pack 1 or later (H ome, Professional, Professional X 64, Media Center Edition)  A free USB 2.0 port The Solo drive is format ted w[...]

13 USB Information USB 2.0 has a maximum in terface tran sfer rate, or bandwidth, of 480 Mbps (Megabits pe r second) . Th e performance depends on many factors including: CP U, file sy stem overhead, number of attached USB devices and more. Given these and other factor s, in day-to-day use you can expe ct maximum, su stained transfer rate s around [...]

14 Securing the Solo (Su ggestions) For added security, the Solo can be bo lted to a floor or secu red with a cable and padlock. See the pictur es below f or suggested meth ods on physically se curing the Solo.[...]

15 Connecting the Solo to Your Computer Step 1: Plug in the AC plug adapter and power cord 1. P lug the small end of th e AC adapter into th e Solo’s power port. 2. P lug the adapter in to an AC outlet. Step 2: C onnect ing the U SB Ca ble The USB cable h as a flat conn ection on on e end, an d a square connect ion on the other end. The flat conn[...]

16 appear in My Comput er/Windows Explorer. You are now ready to us e the Solo. For Mac, once the Solo is po were d on the operati ng system s hould mount the drive in a fe w moments. A new drive icon wi ll appear on the Desktop an d in the Finder. Formatting the Solo fo r Mac OS The Solo is formatted NTFS a nd ma y not be recognized by Mac OS 10.2[...]

17 5. Click Eras e. You should see and alert m essage: “Erasi ng a disk will destro y all informat ion on all of the volumes of the disk…” Click E rase. Once init ializing is complete d, you will see the Sol o listed in t he Dis k Utilit y. You will see t he Driv e Icon on the Desktop and in th e Finder.[...]

18 ioSafe Data Rec overy Ser vice Terms and Conditions As applicable during the Data Re covery Service period and upon validated registration of an ioSa fe (the Company) product on th e Company's website (www.iosafe.com), the Company or its contracted partner will as sist the original purc haser for one "data recovery event". The Com[...]

19 The Company's good faith at tempts to restore and recover the data in accordance wi th the se terms and condition s shall be th e purcha ser's sole and exclusive remedy and the Company shall not be liable for any damages whats oever. The Company cannot guarantee that any data will be recover able nor can it guar antee which data file s[...]

20 Following a Disaster If the Solo is exposed to a disaster such as a flood or fire, you should immediately call the ioSafe Di saster Respons e Team at 1-8 88-984- 6723 (US & Ca nada) or 1-530-886 -1578 (Inte rnational) exte nsion 430. You can also se nd an email to disa ster support@iosafe. com . The professionals a t ioSafe can determine th [...]

21 3. Report disaster event, an d obtain return shipping address/in struction s 4. Drain any free water from the io Safe device if post-flood 5. Place the ioSafe device in a heavy duty plastic garbage bag 6. Place the bagged ioSafe device in a small ca rdboard box with a paper marked with the RMA #, name, phone and address 7. Fil l the bottom of a [...]

22 ioSafe War ranty If a mechanical or operable part of an ioSaf e malfunctions or bre aks down during normal use, ioS afe will at our option, repair or replace said part free for a period of three (3) years from the date of purchase. Extended warranty service is available by contacting your r etail seller, or by contacting ioSafe at 1-530- 88 6-15[...]