Konica Minolta bizhub C10P manual

bizhub C10P User’s Guide A00V-9574-00A[...]

Trademarks KONICA MINOL T A and the KONICA MINO L T A logo are trademarks or re gistered trademarks of KONICA MINOL T A HOLDINGS, INC. PageScope and bizhub are regi stered trademarks or trademarks of KONICA MINOL T A BUSINESS TECHNOLOGIES, INC All other trade marks and registered tradema rk s are the property of their respective owners. Copyright N[...]

SOFTWARE LICENSE AGRE EMENT This package contains the following materials provided by Konica Minolta Business T echnolo - gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in th e special format and in the encrypted form (“Font Programs”), other so ftware which runs [...]

1 1. Notice to Government End Users: The Software is a “commercial item,” as t hat term is defined at 48 C.F .R.2.10 1, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F .R. 12.212. Consis - tent with 48 C.F .R. 12.212 and 48 C .F .R. 227.7202-1 through 227.72[...]

4. DISCLAIMER OF W A RRANTY Adobe licenses the Software to you on an “AS IS” b asis. Adobe makes no representation as to the adequacy of the Software for any particular pur - pose or to produce any particular result. Adobe shall not be liable for loss or damag e aris - ing out of this Agreement or from the distribution or use of the Software or[...]

9. GOVERNING LA W T his Agreement will be gov erned b y and construed in accordance with the substantive laws in force in the S tate of California as such la ws are applied to agre e - ments entered into and to be performed entir ely within California between California re si - dents. This Agreement will not be gover ned by the conflict of law rule[...]

5. All company names and product names used in this document is the trademarks or regis - tered trademarks of their respective holder . This ICC Profile made by GretagMacbeth Profil eMaker and granted TOYO INK certain license to distribute by GretagMacbeth AG . TOYO Of fset Coated 2.0 © TOYO INK MFG . CO., L TD. 2004 For EU member states only This[...]

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Contents Contents i 1 Introduction . ........... ........ ............ ........... ........ ........... ............ ........ ........... .......... 1 Getting Acquai nted with You r Printer 2 Space Requirements 2 Printer Parts 3 Front View 3 Rear View 4 Front View with Optio ns 4 Rear View with Optio ns 4 2 About the Software ........... ..........[...]

Contents ii Windows XP/Server 2003 12 Windows 2000/NT 4.0 12 Using the Post Script and PCL Printe r Driver 13 Common Buttons 13 OK 13 Canc el 13 Apply 13 Help 13 Easy Set 14 Paper View 14 Printer View 14 Watermark View 14 Quality View 14 Default 14 Advanced Tab (PostScript Printer Driver Only) 15 Basic Tab 15 Layout Tab 15 Cover Page Tab 16 Overlay[...]

Contents iii SYSTEM DEFAULT MENU 42 SERVICE MENU 47 LANGUAGE MENU 47 5 Using Media ......... ........... ......... ........... ........... ........... ......... ........... ........... ........ 49 Media Specifications 50 Media Types 51 Plain Paper 51 Thick Stock 52 Envelopes 53 Labels 54 Letterhead 55 Postcards 55 Transpare ncies 56 Glossy Stock 57[...]

Contents iv 8 Troubleshoot ing ..... ........... ........... ......... ........... ........... ........ ............ ........... ... 103 Intr oduction 104 Printing a Configuration P age 10 4 Preventing Media Misfeeds 105 Understanding the Media Path 106 Clearing Med ia Misfeeds 106 Media Misfeed Messag es and Clearing Procedures 107 Clearing a Medi[...]

Introduction[...]

Getting Acquainted with Your Printer 2 Getting Acquainted with Your Printer Space Requirements T o ensure easy operation , consum able replacement and maintenance, adhere to the recommended space requirements detailed below .  " The options a ppear shaded i n the above il lustration. 430 mm (16.9") 349 mm (13.7") Front View Side V[...]

Getting Acquainted wi th Your Printer 3 Printer Parts The following d rawings illustrate the part s of your printer referred to through - out this guide, so please take some time to become familiar with them. Front View 1— Output tray 2— Front cover 3— Control panel 4— T ray 1 (Multipur pose tray) 5— Power switch 6— T op cover 7—T ran[...]

Getting Acquainted with Your Printer 4 Rear View 1— USB port 2—Parallel port 3—10Base-T/100Base-TX (IEEE 802.3) Ethernet Interfac e port Front View with Options 1— T ray 2 Rear View wi th Options 1— Duplex option 1 2 3 1 1[...]

About the Software[...]

Software Utilities CD-ROM 6 Software Utilities CD-ROM PostScript Drivers  " A specific PPD file has been prepar ed for applications (such as Page - Maker and Corel Draw) t hat require that a PPD file be sp ecified when printing. When specifying a PPD file while printing on Windows XP , Server 2003, 2000 and NT 4.0, use the spec ific PPD fil[...]

Software Utilities CD-ROM 7 PPD Files  " For details on the installation of the Windows printer drivers, refer to the bizhub C10P Installation Guide on the Documen tation CD-ROM. Utilities Operating System Use/Benefit Macintosh OS 9/X These files are required in ord er to use the printer driver for each operat - ing system. For details of t[...]

Software Utilities CD-ROM 8 PageScope Net Care Printer manage ment functions such as status monitoring and network settings can be accessed. For details, refer to the PageScope Net Care Quick Guide on the Docu - mentation CD-ROM. PageScope Web Connection With a Web browser , the status of printers can be checked, and the vari - ous settin gs can be[...]

System Requirements 9 System Requirements  Personal computer – Pentium 2: 400 MHz (Pentium 3: 50 0 MHz or hi gher is recommended) – Power Mac G3 or later (G4 or later is recommended) – Intel Core Duo (iMac or MacBo ok Pro) or later  Operating System – Microsoft Windows XP Home Edition/Professional (Service Pack 1 or later), Windows Se[...]

Selecting Driver Options /Defaults (for Windows) 10 Selecting Driver Options/Defaults (for Windows) Before you start working with your printer , you are advised to ve rify/change the default driver settings. Also, in case you have options installed, you should “declare ” the options in the driver . Windows XP/Se rver 2003/2000/NT 4.0 1 Choose t[...]

Uninstalling the Printer Driver (for Windows) 11  " With Windows NT 4.0, right-cli ck the KONICA MINOL T A bizhub C10P PCL6 printer icon in the Printers directory , and then click Document Defaults . Skip to step 10. 8 Select the General tab . 9 Click Printing Pre ferences . The Printing Preference dia log box appears. 10 Select the defa ul[...]

Displaying Printer Driver Settings (for Windows) 12 8 Restart your computer . 9 The KONICA MINOL T A bizhu b C10P prin ter driver will be uninstalled from your computer . Displaying Printer Driver Settings (for Windows) Windows XP/Se rver 2003 1 From the Star t menu, choose Printers and Fax es to display the Printers and Faxes di rectory . 2 Right-[...]

Using the PostScript and PCL Printer Driver 13 Using the PostScript and PCL Printer Driver Common Buttons The buttons described below app ear on each tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dial og box without saving any changes made. Apply Click to save all changes witho ut exit[...]

Using the PostScript and PCL Printer Driver 14 Easy Set T o save the current settings, enter a name, and then click Save . Afterward, the saved settings can be sele cted from the drop-down list. T o change the registered setting, click Edit . Select Default s from the drop-down list to reset the functions in all t abs to their default values.  N[...]

Using the PostScript and PCL Printer Driver 15 Advanced Tab (PostScript Printer Driver Only) The Advanced T ab allows you to  S pecify the PostScript ou tput method  S pecify whether or not the error message s of a print job are printed  Print a mirror image  S pecify wh ether or not the applicat io n can directly output PostScript data[...]

Using the PostScript and PCL Printer Driver 16 Cover Page Tab The Cover Page T ab allows you to  Print front and back cover pages and separator pages  S pecify the paper tray that contains the p aper for the front a nd back cover pag e s a nd s epa r at o r pa g es Overlay Tab  " Be sure to use overlays with print jobs with a p aper s[...]

Using the PostScript and PCL Printer Driver 17 Quality Tab The Quality T ab allows you to  Switch betw een color and grayscale printing  S pecify the printer colo r settings (Quick Color)  S pecify the resoluti on for the printout  S pecify the forma t of fonts that are to be downloaded  Print using the printer ’s font s Version Ta[...]

Using the PostScript and PCL Printer Driver 18[...]

Using the Status Monitor (Windows Only)[...]

Working with the Status Monitor 20 Working with the Status Monitor Introduction The S tatus Monitor shows information ab out th e current status of the printer . The S tatus Monitor can be installed from the Software Utilities CD-ROM. For details on the installation, refer to the bizhub C10P Reference Guide on the Documentation CD-ROM. Operating En[...]

Recognizing Status Monitor Alerts 21  Recovery In structions —Provi des you with explanations of wh at you need to do in order to correct problems and recover from error condi tions. Consumabl es T ab Displays the usag e status (approximate percentage remaining) of ea ch toner consumab les.  Refresh —Rechecks the supplies and displays the[...]

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Printer Control Panel and Configuration Menu[...]

About the Control Panel 24 About the Control Panel The control panel, located on the top of the printer , allows you to direct the printer ’s operation. In addition, it displays the current status of the printer , including any condi tion that needs your attention. Control Panel I ndicators and Keys No. Indicator Off On 1 The printer is not ready[...]

About the Control Panel 25 No. Key Function 3  Moves up in the menu structure  Within a menu choice that is changeable char - acter by character , scrolls upward through the available characters 4  Moves right in the menu structure  Moves right through the availa ble menu choices 5  Moves down in the menu structure.  Within a menu[...]

About the Control Panel 26 Toner Supply Indicators The indicators sho wn below will appear , indica ting the amount of toner that remains in the yellow (Y), magenta (M), cyan (C), and black (K) toner car - tridges. T oner M C K Y ID L E[...]

Configuration Menu Overview 27 Configuration Menu Overview The bizhub C10P configuration menu accessible from the control panel is structured as shown below . Main Menu  " * This menu item appears onl y if an optional hard disk is installed. PRINT MENU PAPER MENU INTERFACE MENU SYSTEM DEFAULT SERVICE MENU PROOF/PRINT MENU * QUALITY MENU IDL[...]

Configuration Menu Overview 28 PROOF/PRIN T MENU  " This menu item appears only if an optional hard disk is installed. With this menu item, print jobs that were set to be saved on the hard disk by using Job Retention o n the Basic tab of the printer driver can be printed or delet ed.  " All factory default values are shown in bo ld.[...]

Configuration Menu Overview 29 Entering the Password In order to print or d elete a secure d job, th e four-digit passw ord specifi ed from the printer driver must be entered. Fo llow the procedure d escribed below to type in the four-digit password s pecified from the printer driver . 1 Press the Up and Down keys to increase or decrease the first [...]

Configuration Menu Overview 30 PRINT MENU With this menu, printer information, such as the configu ration page and the demo p age, can be printed.  " All factory default values are shown in bo ld. MENU MAP Settings YES /NO Prints the menu map. CONFIGURA - TION Settings YES /NO Prints the configuration page. STATISTICS PAGE Settings YES /NO [...]

Configuration Menu Overview 31 PAPER MENU With this menu, the media used fo r printing can be managed.  " * This menu item appears onl y if the duplex option is installed. ** These menu items appear only if the optional lower feeder unit is installed. MEDIA TYPE TRAY 1 MODE TRAY 1 MEDIA SIZE MEDIA TYPE TRAY 2 ** MEDIA SIZE CUSTOM SIZE AUTO [...]

Configuration Menu Overview 32  " All factory default values are shown in bo ld. INPUT TRAY TRAY 1 MODE Settings AUTO /CASSETTE When printing from Tray 1, select whether the paper size and paper type set from the printer drive r or the MEDIA SIZE and MEDIA TYPE settings set by selecting PAPER MENU/INPUT TRAY/TRAY 1 in the contro l panel hav[...]

Configuration Menu Overview 33 TRAY 2 MEDIA SIZE Settings LETTER / A4 Select the setting fo r the size of paper loaded into T ray 2.  " The default setting fo r North America is LETTER . The defa ult setting for all oth er regions is A4 . MEDIA TYPE Settings PLAIN PAPER / LETTERHEAD Select the setting for the type of paper loaded into T ray[...]

Configuration Menu Overview 34 TRAY CHAINING Settings YES /NO If YES is selected and the specified p aper tray runs out of paper during printi ng, a paper tray loaded with paper of the same size is automatica lly selected so printing can continue. If NO is selected and the specified paper tray runs out of paper , printin g stops. MAP MODE Settings [...]

Configuration Menu Overview 35 QUALITY MENU With this menu, settings for the print quality can be specifi ed. BLACK CYAN MAGENTA TONER OUT AC TION REPLACE TONER AIDC REQUEST AIDC QUALITY MENU YELLOW BLACK CYAN MAGENTA YELLOW DENSITY CONTROL MODE TONER LOW ACT ION[...]

Configuration Menu Overview 36  " All factory default values are shown in bo ld. REPLACE TONER BLACK Settings YES /NO When YES is se lected, the carousel rotates to the black toner cartrid ge, so that it can be replaced. For details on replacing the toner ca rtridge, refer to “Replacing a T oner Cartridge” on page 78 . CYAN Settings YES[...]

Configuration Menu Overview 37 AIDC REQUEST AIDC Settings NO /YES If YES is selected, imag e adjustments are performed. MODE Settings ON /OFF If ON is selected, the imag e adjustments are applied. If OFF is selected, imag e adjustments are not applied. DENSITY CONTROL BLACK Settings 1/2/ 3 /4/5 Adjust the density of the black toner to one of five l[...]

Configuration Menu Overview 38 INTERFACE MENU With this menu, interface settings can be specifie d.  " Restart the pr inter af ter changing settings in the ETHERNET menu. IP ADDRESS DEFAULT ROUTER SUBNET MASK FRAME TYPE NAME TCPIP ENABLE DHCP/BOOTP IPX/SPX ETHERTALK ETHERNET SPEED ETHERNET INTERFACE MENU ENABLE HTTP ENABLE AUTO IP NETZONE N[...]

Configuration Menu Overview 39  " All factory default val ues are shown in bold. ETHER - NET TCPIP ENABLE Settings YES /NO If YES is selected, TCP/IP is enabled. If NO is selected, TCP/IP is disabled. DHCP/ BOOTP Settings YES /NO Select whether or not the IP address is automatically acquired. If YES is selected, the IP address i s auto - ma[...]

Configuration Menu Overview 40 SUBNET MASK Setting 0.0.0.0 S pecify the subnet mask for the network. Use the Up, Down, Left, and Right keys to specify the value. ENABLE HTTP Setting YES /NO S pecify whether or not HTTP is used. If YES is selected, the Web page pro - vided to the printer by the built-in HTT P server is enabled. If NO is selected, th[...]

Configuration Menu Overview 41 NET ZONE Settings , S pecify the Macintosh EtherT alk zone. The zone name can contain a maximum of 16 chara cters. NET ZONE2 Settings - S pecify the Macintosh EtherT alk zone. The zone name can contain a maximum of 16 chara cters. ETHERNET SPEED Settings AUTO /100 FULL DUPLEX/ 100 HALF DUPLEX/ 10 FULL DUPLEX/ 10 HALF [...]

Configuration Menu Overview 42 SYSTEM DEFAUL T MENU With this menu, settings can be specifie d to adjust the ope ration of the printer , such as the time until the machine enters Energy Saver mode. PRINT QUALITY EMULATIONS DEFAULT AUTO DEFAULT ERROR PAGE PCL LINE TERM INATION FONT PITCH SIZE FONT NUMBER POINT SIZE SYMBOL SET STARTUP OPTIONS START P[...]

Configuration Menu Overview 43  " * These menu items appear only if an optiona l hard disk is installed. ** This menu item appears only on 120 V units.  " All factory default val ues are shown in bold. PRINT QUAL - ITY Settings HIGH /STANDARD Select the image quality for prints. COLOR MODE Settings COLOR /GRAYSCALE S pecify whether [...]

Configuration Menu Overview 44 PCL LINE TERMI - NATION Settings CR=CR LF=CRLF / CR=CR LF=LF/ CR=CRLF LF=LF/ CR=CRLF LF=CRLF Select the definiti ons of the CR/LF codes in the PCL language. FONT PITCH SIZE Settings 44- 1000 -9999 S p ecify the bitmap font size in the PCL lang uage. FONT NUMBER Settings 0 -32767 S pecify the font used with the PCL lan[...]

Configuration Menu Overview 45 SYSSTART Settings NO /YES Select whether or not the PostScrip t format definitions file is app lied when the printer is turned on. If YES is selected, the PostSc ript format definitions file is applied. If NO is selected, the PostSc ript format definitions file is not applied. DATE & TIME Settings yyyymmdd:hhmmss [...]

Configuration Menu Overview 46 SECU - RITY CONFIG ENABLE Settings OFF /ON Select whether or not the menu s are protected with a password. If ON is selected, all menus are protected with a password. SET PASS - WORD Settings SYSADMIN S pecify the password for displaying the menus. The specified p assword is applied only if SECURITY/CONFIG/ ENABLE is [...]

Configuration Menu Overview 47 SERVICE MENU With this me nu, the service representa tive can adjust th e printer and perform maintenance operations. This me nu cannot be used by the user . LANGUAGE MENU RESTORE /SAVE RESTORE FACTORY Settings NO /YES Select whether or not all menu items are reset to their initial settin gs. If YES is selected, al l [...]

Configuration Menu Overview 48[...]

Using Media[...]

Media Specifications 50 Media Specifications What types and sizes of me dia can I load?  " For custom sizes, use the printer dr iver to specify the settings within the ranges shown in the above table. Media Media Size T ray* Duplex Inch Millimeter A4 8.2 x 11.7 210.0 x 297.0 1/2 Yes A5 5.9 x 8.3 148.0 x 210.0 1 No B5 (JIS) 7.2 x 10.1 182.0 [...]

Media Types 51 Media Types Before purchasing a large quantity of special media, do a trial prin t with the same media and check the print quality . Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to pri nter . konicaminolta.com. Plain Paper Use plain p aper that is  Sui[...]

Media Types 52  " Keep media between 35% and 85% relative humi dity . T oner does not adhere we ll to moist or wet paper .  Layered  Adhesive  Folded, crease d, curled, embossed, warped, or wrinkled  Perforated, three-hol e punched, or torn  T oo slick, too coarse, or too textured  Different in texture (roughness) on the f[...]

Media Types 53 DO NOT use thick stock tha t is  Mixed with an y other media in the trays (as thi s will cause pr inter misfeed - ing) Envelopes Print on the front (address) side only . Some parts of the envelope consist of three layers of paper—t he front, back, and flap. Anything printed in th ese lay - ered regions may be lost or faded. Use [...]

Media Types 54 Labels A sheet of labels consists of a face sh eet (the p rinting su rface), adhesive, and a carrier sheet:  The fa ce sheet mu st follow t he plain paper specification.  The face sheet surface must cover the enti re carrier sh eet, and no adhe - sive should come through on the surface . Y ou can print con tinuously with label [...]

Media Types 55 Letterhead T ry printing your dat a on a sheet of plain paper first to check p lacement. Postcards T ry printing your data on a sheet of plain paper first to check p lacement. Cap acity Tray 1 Up to 50 sheets, depending on their size and thickness T r ay 2 Not supported Orient ation Face u p Driver Media T ype Letter head Wei g ht 60[...]

Media Types 56 Use postcards that are  Approved for laser printers DO NOT use postcards th at are  Coat ed  Designed for inkjet printers  Precut or perf orated  Preprinted or multicolored  " If the postcard is warpe d, press on the warped area before putting it in T ray 1.  Folded or wrinkled Transparencies  " Do n[...]

Media Types 57  " If you have problems fe eding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems.  " Always first test a sma ll quantity of a particular type of transp arency . Use transparencies that are  Approved for lase[...]

Media Types 58 What Is the Guaranteed Imageable (Printable) Area? The printable area on all me dia sizes is up to 4 mm (0.157") from the edges of the media. Each media size ha s a specific im age - able area, the maxi mum area on which the printer can print clearly and without distortion. This area is subject to both h ardware limits (the phys[...]

Loading Media 59 Loading Media How do I load media? T ake off the top and bottom sheets of a ream of paper . Holding a st ack of approx - imately 200 sheets at a time, fan the stack to prevent st atic buildup before inserting it in a tray .  " Do not fan transparencies. Note Although th is printer was d esigned for prin ting on a wide range[...]

Loading Media 60 2 Slide the media guides to pro - vide more space between them. 3 Load the paper face up in the tray .  " Do not load paper above the M mark. Up to 200 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time.[...]

Loading Media 61 4 Slide the media guides again st the edges of the paper . 5 Close the front panel of T ray 1 tray , and then reattach the lid. Other Media When loadin g media othe r than plain paper , set th e media mod e (for exam - ple, Envelope, Glossy , Label, Th ick S t ock or T ransparency) in the driver for optimu m print quality .[...]

Loading Media 62 Loading Envelopes 1 Remove the lid from T ray 1, and then open the front panel of Tr a y 1. 2 Remove any media from the tray . 3 Slide the media guides to pro - vide more space between them. 4 Load the envelopes flap sid e down in the tray .  " Before loadi ng enve - lopes, press them down to make sure that all air is remov[...]

Loading Media 63  " For envelopes with the flap along the long edge , load the envelopes with the flap toward the left of the printer . 5 Slide the media guides again st the edges of the envelopes. 6 Close the front panel of T ray 1 tray , and then reattach the lid.[...]

Loading Media 64 7 Pull the lever , an d then open the top cover .  " If there is p aper in the output tray , remove it. Fold up th e output tray before opening the top cover .  " Do not touc h the transfer belt. 8 Raise the fuser separator levers on the fuser unit.[...]

Loading Media 65 Note Since a media misfeed or decreased pr int quality may occur , be su re to return the levers on the fuser unit to the setting for plain p aper before printing on media other than envelop es. 9 Carefully close the top cover .  " Before printing on media other than envelop es, be sure to move the fuser separator levers on[...]

Loading Media 66 Loading Labels/Postcard/Thick Stock/Glossy Stock and Transparency 1 Remove the lid from T ray 1, and then open the front panel of Tr a y 1. 2 Remove any media from the tray . 3 Slide the media guides to pro - vide more space between them. 4 Load the media face up in the tray .  " Up to 50 sheets can be loaded into the tray [...]

Loading Media 67 5 Slide the media guides again st the edges of the media. 6 Close the front panel of T ray 1 tray , and then reattach the lid. Tray 2 Loading Plain Paper 1 Pull out T ray 2 as far as possi - ble.[...]

Loading Media 68 2 Lift up T ray 2 to remove it. 3 Remove the lid from T r ay 2. 4 Press down the media pressure plate to lock it into place.[...]

Loading Media 69 5 Load the paper face up in the tray .  " Do not load above the 100% line. Up to 500 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time. 6 Reattach the lid to T ray 2. 100% 75 50[...]

Loading Media 70 7 Reinsert T ray 2 into the printer .[...]

Duplexing 71 Duplexing Select paper with high opacity for dupl ex (double sided) printin g. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high transluce ncy), then the printed data from one side of the page will show through to the oth er side. Check your applicati[...]

Output Tray 72 In addition, if “N-up” has been se t to “Bookl et”, autod uplex pri nting is per - formed. The following Order settings are available when “Booklet” is selected. 1 Load plain paper into the tray . 2 From the printer driver , specify the layout for du plex printing. 3 Click OK .  " With autoduplexing , the back sid[...]

Media Storage 73 Media Storage How do I store media?  Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its p ackaging may dry up too much and cause misfeeding.  If media has been removed from its wrapper , place it in its original pack - aging and store [...]

Media Storage 74[...]

Replacing Consumables[...]

Replacing Consumables 76 Replacing Consumables Note Failure to follow instru ctions as outlined in this manual could result in voiding your warranty . About Toner Cartridges Y our printer use s four toner cartridge s: black, yellow , magenta, and cyan. Handle the toner cartridges careful ly to avoid spill ing toner inside the prin ter or on yoursel[...]

Replacing Consumables 77 When replacing a toner cartridge, refer to the following table. For optimum print quality and perfo rmance, use only approved KONICA MINOL T A toner cartridges for your specific printer ty pe, as listed in the table below . If you open the top cover , you can find your printer type and the toner cartridge part numbers on th[...]

Replacing Consumables 78 Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartrid ge. If toner spills, immediately wipe it off with a so f t, dry cloth. If TONER OUT ACTION on the QUALITY/TONER OUT ACTION menu is set to STOP , th e message REPLACE X TONER (where “ X ” represents the color of the toner) appe[...]

Replacing Consumables 79 2 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the output tray before opening the to p cover .  " Do not touch the tran sfer belt. 3 Open the front cover and check that the toner cartridge to be replaced has rotated to the exchang e position. PLE[...]

Replacing Consumables 80  " Y ou can identify the toner cartridge by the color of the handle and by the letter mol ded into the handle: C (cyan), M (ma genta), Y (yel - low) and K (black). 4 Pull the handle on the ton er car - tridge toward you, an d then pull the toner cartridge up to remo ve it.  " Do not manua lly rot ate the ton[...]

Replacing Consumables 81 7 Remove the cover from the toner roller .  " Do not touch or scratch the toner roller. 8 Align the shaft on each end of the toner cartridge with its hold - ers, and then insert the car - tridge.  " Before inserting the toner cartridge, make sure that the color of the toner car - tridge to be installed is th[...]

Replacing Consumables 82 10 Close the front cover . 11 Carefully close the to p cover .  " The printer must complete a calibra tion cycle (less than 2 minutes) after the toner cartridge has been replaced. If you open the top cover before the message IDLE appears, th e printer stops and repeats the calibration cycle.[...]

Replacing Consumables 83 Replacing the Drum Cartridge 1 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the output tray before opening the to p cover .  " Do not touch the tran sfer belt. 2 Carefully pull out the drum car - tridge. Note Dispose of the used drum cartridge ac[...]

Replacing Consumables 84 3 Prepare a new drum cartridge.  " Do not touc h the PC drum on the dr um car - tridge. 4 Install the new drum cartridge.[...]

Replacing Consumables 85 5 Carefully close the top cover .  " The printer must comp lete a calibration cycle (less than 2 minutes) af ter the drum cartridge has be en replaced. If you open the top cover before the message IDLE appears, the printer stops and repeats the calibration cycle.[...]

Replacing Consumables 86 Replacing the Backup Battery If the backup battery is dead, the printe r ’s date and time cannot be retained. Follow the procedure describ ed below to replace the backup battery . Note It’ s very important to protect th e printer controller boa rd and any associated ci rcuit board s from electrostatic damage. Be fore pe[...]

Replacing Consumables 87 3 Remove the rear panel.  " Since there are two hooks on th e right side of the panel, remove the rear panel by slightly pull - ing the lef t side of the panel toward you, then sliding the panel off to the left. 4 While holding the tab on the hard disk m ountin g pin sli d to the left, rem ove the hard disk. 5 Remov[...]

Replacing Consumables 88 6 Install a new backup battery .  " When installing the n ew backup battery , make sure that the + side faces up. 7 Attach the hard disk to the printer control ler board. 8 Reinstall the panel and tighten the screw .  " If you removed the duplex option in step1, rei nstall it. 9 Reconnect all interface cable[...]

Replacing Consumables 89 10 Reconnect the power cord , and turn on the printer . 11 From the contro l panel, select SYSTEM DEFAULT/DATE & TIME , and then set the date and time.[...]

Replacing Consumables 90[...]

Maintaining the Printer[...]

Maintaining the Printer 92 Maintaining the Printer CAUTION Read all caution and warning labels ca refully , making sure to follow any instructions contained in them. Thes e labels are located on the in side of the printer ’ s cover s and the interior of the p rinter body . Handle the printer with care to preser ve its life. Abuse handl ing may ca[...]

Maintaining the Printer 93  Do not leave the printer ’s covers open for any length of time, especiall y in well-lit places; light ma y damage the drum cartridge.  Do not open the printer du ring printing.  Do not t ap media stacks on the printer .  Do not lubricate or disassemble the printer .  Do not tilt the printer .  Do not [...]

Cleaning the Printer 94 Cleaning the Printer CAUTION Be sure to turn off the printer and unplug th e power c ord before cleaning. Exterior Ready Error Menu Select Cancel Cancel K C M Y T oner Control Panel Ventilation Grill Printer Exterior Filter[...]

Cleaning the Printer 95 Interior Cleaning the Media Feed Roller and Laser Len s 1 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the output tray before opening the to p cover .  " Do not touch the tran sfer belt. 2 Carefully pull out the drum car - tridge.[...]

Cleaning the Printer 96 Note Position the removed drum car tridge as shown in t he illustratio n at the right. Be sure to keep the drum cartridge horizont al and place it where it will not become dirty . Do not leav e the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exp[...]

Cleaning the Printer 97 4 Clean the laser lens by wiping it with a soft, dry cloth. 5 Reinstall the drum cartridge. BOTTOM VIEW[...]

Cleaning the Printer 98 6 Carefully close the to p cover . Cleaning the Duplex Option Fe ed Rollers 1 Open the duplex cover . 2 Clean the feed rolle rs by wiping them with a soft, dry cloth.[...]

Cleaning the Printer 99 3 Carefully close the duplex cover . Cleaning the Media Feed Rollers for Tray 2 1 Lift the printer off of T ray 2 and temporarily place it on a sturdy flat surface. 2 Clean the media feed rolle rs by wiping them with a soft, dry cloth.[...]

Storing the Printer 100 3 Lift the printer a nd reinstall it on top of T ray 2. Storing the Printer Note If this printer is not to be used for an exte nded period of time, store the printer with the fuser sep arator levers raised (set to the envelope position).[...]

Storing the Printer 101 Note Since a media misfeed or decreased pr int quality may occur , be sure to return the levers on the fuser unit to the setting for pl ain p aper before printing on me dia other than envelopes .[...]

Storing the Printer 102[...]

Troublesho oting[...]

Introduction 104 Introduction This chapter provi des information to ai d you in resolving printer problems you may encounter , or at leas t guide you to the proper sources for help . Printin g a Configuration Page Print a configuratio n page to verify the printer i s configured correctly . Printing the configuration page Page 104 Preventing media m[...]

Preventing Media Misfeeds 105 Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especi ally on the leading edg e. The printer i s on a hard, flat, level surface. Y ou store media in a dry locatio n away from moisture and humidity . Y ou remove transparencies from the out put tray immediately after [...]

Understanding th e Media Path 106 Understanding the Media Path Understanding the printer ’s media p ath will help you locate me dia misfeeds. 1 Output tr ay 2 T ransfer belt unit 3 T oner cartridge carousel 4 Drum cartridge 5 T ra y 1 6 T ray 2 (optional ) 7 Duplex option 8 Fuser unit Clearing Media Misfeeds T o avoid damage, alwa ys remove misfe[...]

Clearing Media Misfeeds 107 Media Misfeed Messages and Clearing Procedures Clearing a Media Misfeed in th e Printer 1 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it. Fold up the output tray before opening the to p cover .  " Do not touch the tran sfer belt. Media Misfeed Me ssage P[...]

Clearing Media Misfeeds 108 2 Carefully pull out the drum car - tridge. Note Position the removed drum car tridge as shown in t he illustratio n at the right. Be sure to keep the drum cartridge horizont al and place it where it will not become dirty . Do not leav e the drum cartridge removed for more than 15 minutes, and do not place the removed dr[...]

Clearing Media Misfeeds 109 4 Remove any misfed media.  " Always remove the mis - fed media in the feed direction as shown only . If it is difficul t to remove the media from the fuser unit, raise the fu ser sepa - rator levers to the posi - tion for envelope printing, and then re move the media. Af ter removing the media, set the fuser sep[...]

Clearing Media Misfeeds 110 5 Return the fuser separator levers to their original po sitions. 6 Reinstall the drum cartridge.[...]

Clearing Media Misfeeds 111 7 Carefully close the top cover .[...]

Clearing Media Misfeeds 112 Clearing a Media Misfeed Fro m Tray 2 1 Pull out T ray 2 as far as possi - ble. 2 Lift up T ray 2 to remove it. 3 Remove any misfed paper .[...]

Clearing Media Misfeeds 113 4 Remove the lid from Tray 2, and then remove all paper f rom the tray . 5 Fan the paper , and alig n its edges. 6 Load the media in T ray 2, and attach the lid.[...]

Clearing Media Misfeeds 114 7 Reinsert T r ay 2. Clearing a Media Misfeed fro m the Duplex Option 1 Open the duplex cover . 2 Carefully pull out the misfed media.  " Always remove the mis - fed media in the feed direction as shown only .[...]

Clearing Media Misfeeds 115 3 Close the duplex cover .[...]

Solving Problems with Media Misfeeds 116 Solving Problems with Media Misfeeds  " Frequent misfeeds in any area indicate that area shoul d be checked, repaired, or cleaned. Repeated mi sf eeds may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together . The front edges of [...]

Solving Problems wi th Media Misfeeds 117 Media i s misfeedin g. The media is not cor - rectly positioned in the tray . Remove the misfe d media and reposi - tion the media properly in the tray . The nu mber of sheet s in the tray exceeds the maximum allowed. Remove the excess media an d reload the correct number of sheets in the tray . The medi a [...]

Solving Problems with Media Misfeeds 118 Media is misfeeding. T ran sparencies have collected static elec - tricity in the tray . Remove the transparencies and load them in T ray 1 one sheet at a time. Do not fan transparencies before loading them. Unsupported med ia (wrong size, thick - ness, type, etc.) is being used. Use KONICA MINOL T A-approve[...]

Solving Other Problems 119 Solving Other Problems Symptom Cause Solution Printer power is no t on. The power cord is not correctly plugged into the outlet. T u rn off the printer , confirm that the power cord is correctly plu gged into the outlet, and then turn on th e printer . Something is wrong with the outlet con - nected to the printer . Plug [...]

Solving Other Problems 120 Printing takes too much time. The printer is set to a slow printi ng mode (for example, thick stock or transpar - ency). It takes m ore time to print with special media. When using regular paper , make sure that the media type is set properly in the driver . The printer is set to power saving mode. It takes t ime for prin[...]

Solving Other Problems 121 Not all pages print. The Cancel key was pressed. Make sure no one pre ssed the Cancel key while your job was printing. The tray is empty . Check that the tray is loaded with media, in place, and secure. A document is prin ted with an overlay file which has been cre - ated by a non-bizhub C10P driver . Print the overlay fi[...]

Solving Other Problems 122 Y ou hear unusual noise s. The printer is not level. Place the printer on a flat, hard, level surface. The tray is not installed correctly . Remove the tray that you are printing from and reinsert it completely into the printer . There is a foreign object stuck inside the printer . T urn off the printer and remove the obj[...]

Solving Problems with Printing Quality 123 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the toner cartridges may be defective. Remove the toner cartri dges and check if any is damaged. The drum cartridge may be defe ctive. Remove the d rum cartridge an[...]

Solving Problems with Printing Quality 124 Image is too light; there is low image density . Laser lens is dirty . Clean the laser lens. The media i s moist from humidity . Remove the moi st media and repla ce with new , dry media. There is not much toner left in the car - tridge. Replace the toner cartridge. One or more of the toner cartridges may [...]

Solving Problems with Printing Quality 125 The print or color density is uneven. One or more of the toner cartridges may be defective or low . Remove the toner cartri dges and check for damage. If i t is damaged, replace it. The drum cartridge is defective. Remove the d rum cartridge and che ck for damage. If it is damaged, replace it. The prin ter[...]

Solving Problems with Printing Quality 126 There are toner smudges or residual images. One or more of the toner cartridges are defective o r installed incorrectly . Remove the tone r cartridges and check each for damage. If one or more is damaged, replace it. The fuser separator levers are ad justed for envelope printing. Return the fuse separator [...]

Solving Problems with Printing Quality 127 Image defects. The laser lens is dirty . Clean the laser lens. A toner cartridge ma y be leaking. Remove the toner cartri dges and check for damage. If i t is damaged, replace it. A toner cartridge ma y be defective. Remove the toner cartri dge with the color causing the abno rmal image. Replace it with a [...]

Solving Problems with Printing Quality 128 If the problem is not resolved, even after all of the above have been per - formed, contact T echnica l Support with the error information. For contact information, refer to the Need Assist ance Sheet. The color has a poor reproduction or has poor color density . The drum cartridge may be defective. Remove[...]

Status, Error, and Service Messages 129 Status, Error, and Service Messages S tatus, error , and service me ssages are displayed in the control panel mes - sage window . Th ey provide i nformation abo ut your printer an d help you l ocate many problems. When the condition associ ated with a displayed message has changed, the message is cle ared fro[...]

Status, Error, an d Service Messages 130 Error Messages (Warning) PROCESSING The printer is proce ssing data. No action needed. bizhub C10P STARTING SYSTEM The printer is bei ng started up. WARMING UP The printer is warming up. This message... means... do this... CANNOT ROTATE CARTRIDGE A problem occurred, such as a media mis - feed, that prevents [...]

Status, Error, and Service Messages 131 PAPER MISMATCH When using T ray 1: The paper size set from the printe r driver is different from the size of p aper loaded into T ray 1. This message appears when PAPER MENU/ INPUT TRAY/ TRAY 1 MODE is set to AUTO and AUTO CONTINUE is set to OFF . Printing continues wi th paper of a dif fe rent size, even if [...]

Status, Error, an d Service Messages 132 Error Messages (Operator Call) This message... means... do this... DISK ERROR The ha rd disk is full or dam - aged. Initialize the ha rd disk or , if the error con tinues to occur , replace the hard disk. T o initialize the hard disk, select SYSTEM DEFAULT/ FORMAT/FORMAT DISK . DISK FULL The ha rd disk is fu[...]

Status, Error, and Service Messages 133 PAPER JAM TRAY X Media has misfed while bein g pulled from the specified tray ( X ). Locate and remove the mis - feed. PUT “SIZE” “TYPE” IN TRAY 1 The paper size set from the printer driver i s different from the size of paper loaded into T ray 1. This message appears when PAPER MENU/INPUT TRAY/TRAY 1[...]

Status, Error, an d Service Messages 134 Service Messages These messages ind icate a more serious error that can only be corrected by a customer service engineer . If on e of these messages appe ars, turn the printer off, then turn it on again. If the pro blem persists, cont act your local vendor or authorized service provider . MEDIA MISMATCH The [...]

Installing Accessories[...]

Introduction 136 Introduction Note Use of accessor ies not manufactur ed or supported by KONICA MINOL T A will void your warranty . This chapter pr ovides informa tion about the following acce ssories. Note Installing accessories always requires tha t the printer and accessories are turned off and un plugged duri ng installation.  " For det[...]

Dual In-Line Memory Module (DIMM) 137 Dual In-Line Memory Module (DIMM) A dual in-line memory module (or DIMM) is a comp act circuit board with sur - face-mount memory chips. Y our printe r comes with 128 MB SDRAM printer memory on board. However , you can upgrade to a maximum of 640 MB of RAM through the installation of an additional unbuffered SD[...]

Dual In-Line Memory Module (DIMM) 138 2 Using a screwdriver , remove the screw on the back of the printer . 3 Remove the rear panel.  " Since there are two hooks on the right si de of the panel, remove the rear panel by slightly pull - ing the left side of the panel toward you, then sliding the panel off to the lef t. 4 Insert the new DIMM [...]

Dual In-Line Memory Module (DIMM) 139 6 Reconnect all i nterface cables. 7 Reconnect the power cord , and turn on the printer . 8 Declare the additiona l RAM in the Wi ndows printer driver (Properties/Con - figure t ab, see Page 10 ).[...]

Hard Disk 140 Hard Disk If a hard disk is installed, font s c an be downloaded and saved, and the over - lay function can be used. Installing a Hard Disk Note It’ s very important to protect th e printer controller boa rd and any associated ci rcuit board s from electrostatic damage. Be fore perform ing this procedure, review the antistatic cauti[...]

Hard Disk 141 3 Remove the rear panel.  " Since there are two hooks on th e right side of the panel, remove the rear panel by slightly pull - ing the lef t side of the panel toward you, then sliding the panel off to the left. 4 Attach the mounting pin on the printer controlle r board.  " Be sure to slide the tab on the hard disk mou[...]

Hard Disk 142 6 Attach the hard disk to the printer control ler board. 7 Reinstall the panel and tighten the screw .  " If you removed the duplex option in step1, rei nstall it. 8 Reconnect all interface cables. 9 Reconnect the power cord, and turn on the printer . 10 Declare the hard disk in the Window s printer driver (Properties/Configu [...]

Duplex Option 143 Duplex Option Duplex (Double Sided) printing can be performed automatically with th e duplex opti on and enough memo ry installed. See “Required Memory during Printing” on pag e 137 . Installing the Duplex Option 1 T u rn off the printer .[...]

Duplex Option 144 2 Remove the two knockou t plates and the tape. 3 Prepare the duplex option.  " Before installing the duplex option, open the duplex cover an d check that the knob is posi - tioned vertically . After checking the knob, close the cover .[...]

Duplex Option 145 4 Install the duplex option. Note When att aching the duplex option, atta ch the bottom of the option first, as shown. If the duplex option is att ached incorrectly , it may be damaged. 5 Open the cover of the duplex option.  " Since the duplex op tion is not yet secured to the printer , hold the duplex option in place whe[...]

Duplex Option 146 6 While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place.  " Make sure that both knobs are securely locked. 7 Close the du plex cover . 8 Declare th e duplex in the Win - dows printer driver (Properties/Config ure tab, see Page 10 ).[...]

Tray 2 147 Tray 2 If T ray 2 is installed, up to 500 addi tional sheets of A4/Letter-size paper can be loade d. Installing Tray 2 Note Since consumab les are installed in the printer , be sure to ke ep the printer level when moving it in order to prevent accidental spills. 1 T u rn off the printer and discon - nect the power cord and in ter - face [...]

Tray 2 148 3 Lift the printer and place it on top of T ra y 2, making sure that the positioning pins on T ray 2 cor - rectly fit into the holes in the bot - tom of the printer . 4 Declare the T ray 2 in the Windows printer driver (Properties/Config ure ta b, s ee Page 10 ).[...]

Appendix[...]

Safety Specifications 150 Safety Specifications Technical Specifications Printer Printer Safety standards U.S. model UL 60 950-1, CSA C22.2 No. 60950-1-03 European mo del EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950-1 ) China model GB 49 43 EMC standards U.S. model FCC part 15 subpart B class B ICES-003 European mo del EU Dir[...]

Technical Specifications 151 Print speed Simplex Monochrome: 2 0.0 pages per minute for A4, Letter (p lain p aper) Full color: 5 .0 p ages per minute for A4, Letter (p lain p aper) Duplex Monochrome: 1 1.4 pages per minute for A4, Letter (p lain p aper) Full color: 5 .0 p ages per minute for A4, Letter (p lain p aper) W arm-up time 120 V : 61 secon[...]

Technical Specifications 152 Amperage 1 10 to 127 V: 1 1 A or less 220 to 240 V : 7 A or less Acoustic Noise Printing: 52 dB or l ess S tandby: 35 dB or less External dimensions Height: 34 9 mm (13.7") Width: 430 mm (16.9") Depth: 395 mm (15.6") Weights Printer : 17.3 kg (38.1 lb) (excluding TC, DC, and the dust cover) 21.0 kg (46.2 [...]

Technical Specifications 153 Consumable Life Expectancy Chart User-Replaceable Service-Replaceable  " The values listed in the above table indicate the number o f pages for simplex printing using A4/Letter-size media with 5% coverage. The actual life may differ (be sho rter) depending on the printing cond i - tions (coverage, paper size, et[...]

Our Concern for Environmental Protection 154 Our Concern for Environmental Protection As an ENERGY ST AR ® Partner , we have determi ned that this machine meets the ENERGY ST AR Guidel ines for energy efficiency . What is an ENERGY STAR product? An ENERGY ST AR product ha s a special feature that allow s it to automati - cally switch to a “low-p[...]

Index Index 155 A Accessories 136 DIMMs 137 Duplex option 143 Hard disk 140 Tray 2 147 Antistatic protection 136 C Configuration men u 27 Consumables Backup battery 86 Drum cartridge 83 Toner cartridge 76 Control pa nel 24 D Dual in-line memory module 137 Duplexing 71 Duplex option 143 E Electrostatic discharge 136 Envelope 53 Error messages 130 G [...]

Index 156 I Imageable area 58 L Labels 54 Letterhead 55 Loadin g media 59 M Maintenance 92 Media Clearing mi sfeeds 106 Imageable area 58 Loading 59 Path 106 Preventing misfeeds 105 Media mis feed Duplex option 114 Interior 106 Tray 2 112 Media path 10 6 Media stor age 73 Media type Envelope 53 Glossy stock 57 Labels 54 Letterhead 55 Plain paper 51[...]