Konica Minolta magicolor 2500W manual

magicolor 2500W User’s Guide ® A00V- 9563-00 A 1800816 -001 A[...]

Thank You Thank y ou for p urchasin g a magic olor 2500 W . Y ou hav e made an excellent cho ice. Y our magi color 2500W is s peciall y design ed for optimal p erforma nce in Wi ndows environm ents. Trademar ks KONICA M INOL T A and the KONICA MINOL T A logo are tradem arks or reg i stered trademarks of KONICA MINOL T A HOLDINGS, INC. magico lor is[...]

For EU member states only This symbo l me ans: Do not dispose of this product together with your hous ehold wast e! Please c ontact the Local Authority for appropriate dis - posal in structions. In th e case of a new devic e being purc has ed, the us ed on e can al so be give n to our deal er for appropri ate disposa l. Recycl ing of this pr oduct [...]

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Contents Conten ts i 1 Introduction . ....................... ................. ...................... ................. ...................... . 1 Getting Acquainte d with Your Printer 2 Space Requi rements 2 Printer Parts 3 Front View 3 Rear View 4 Front View wi th Option 4 About the Control Pa nel 5 About the In dicators 5 Status Me ssages (Read[...]

Conte nts ii System Require ments 11 Selecting Drive r Defaults 11 Uninstalling th e Printer Driver 12 Displayi ng Printer Dr iver Setti ngs 12 Window s XP/Server 2 003 12 Window s 2000/Me/9 8SE 13 Using the Pr inter Driver 14 Common Button s 14 OK 14 Canc el 14 Apply 14 Help 14 Easy Set 14 Paper View 14 Printer Vie w 15 Watermark View 15 Qualit y [...]

Conten ts iii What Is the Guarante ed Imagea ble (Printable) Area ? 31 Imageab le Area—En velopes 32 Page Margi ns 32 Loading Media 33 Tra y 1 (M ul ti purpo s e Tray ) 3 3 Loading Plain Paper 33 Other Me dia 35 Loading Envelopes 35 Loading Label Sheets/Pos tcards/Thi ck Stock/Trans parencies 39 Manual Duple xing 41 How do I m anual ly duplex ? 4[...]

Conte nts iv A Appendix ...... ....................... ................ ....................... ................. ..................... 95 Safety Specif ications 96 Technical Spec ifications 96 Printer 96 Consumab le Life Expectan cy Chart 98 Our Concern for Environmental Protection 99 What is an ENERGY STAR pro duct? 99[...]

1 Introduction[...]

Getting Acq uainted with Your Printe r 2 Getting Ac quainted with Your Print er Space Requirements T o en sure e asy opera tion, con s umable replacem ent and m aintenance, adher e to the rec ommende d space requireme nts detailed bel ow . ! " The dus t cover is a s tandard fe ature on 120 V printers in the Americas and T aiw an, but an option[...]

Getting Acquainted w ith You r Prin ter 3 Printer Pa rts The followi ng drawings illus trate the parts of your printer referre d to through- out this g uide, so pleas e take some tim e to be come fam iliar with them. Front View 1—Output tray 2—Control p anel 3—Front co ver 4—T ray 1 (Multipu rpose tray) 5—P ower switch 6—T op cove r 7?[...]

Getting Acq uainted with Your Printe r 4 Rear View 1—USB port Front View wit h Option 1—Dust co ver 1 1[...]

About the Control P anel 5 About t he Cont rol Panel 1—Re ady i ndi cator 2—Error indic ator 3—Rotate T oner key 4—T one r indicato rs 5—Ca ncel key About the Indicators The i ndi cat ors us e fi ve ty pes of si gna ls: # Off # On # Slow b linki ng—1 bl ink eve ry 2 seconds # Blinki ng—1 blink per s econd # Rapid b lin king— 2 bl in[...]

Abou t the Co ntro l Panel 6 Status Messages (Ready Indicat or, Error Indicator) Status message s indic ate the current conditio n of the printer . The print er sta- tus also can be check ed on the St atus Display . (Refe r to “W orking w ith t he Status Displa y” on page 20.) Status Messages ( Toner Indicators) The amou nt of toner remain ing [...]

About the Control P anel 7 About the Rotate Toner KEY Pressing th e Rotate T oner key once moves the cyan ton er cartridge s o that it can be rep laced. With eac h additio nal press of the Rotate T oner k ey , the black, y ellow , then magenta toner cartridge m oves so that it can be rep laced. About the Cancel KEY The Canc el key a llows you to : [...]

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2 About the Software[...]

Utilities a nd Documenta tion CD-ROM 10 Utilities and Docu mentation CD-ROM Drivers ! " For detail on t he installation of the printer driv ers, refer t o the magi- co lor 25 00W Ins tal lati on Gui de. Utilities Drivers Use /Benefit Printer Driver for Windows XP/ Server 2003/2000 These dri vers give you acces s to all of the printer fea tures[...]

System Requ irements 11 System Requirem ents # Pers onal compu ter Celer on 333 MHz or higher # Operati ng System Micros oft Wind ows XP Home E d ition/Profe s sional , Window s Server 2003 , Window s 2000 Pr ofessional, Win dows Me, W indows 98SE # Free hard disk space – Approxim ately 12 8 MB of free hard d i sk space for printer driver a nd St[...]

Uninstalling th e Printer Dri ver 12 – (Windows M e/98SE) From the Star t menu, choos e Settings and t hen Printers to di spla y the Printers dir ectory . Righ t-click t he KONICA MINOL T A magicol or 2500W prin ter icon. Select t he Prope rt ies - Printer Properties - Basic tab. 2 Select the default settings for your p rinter , such as the defau[...]

Displayin g Printer Driver Settings 13 Windows 2000/Me/98SE 1 From th e Start menu, poin t to Setting s , and t hen click Print ers to display the Printers dire ctory . 2 Disp lay the p rinter driver s ettings: # Win dows 2000 —Right-clic k the KONICA MIN OL T A magico lor 2500W prin ter icon and choos e Printing Preferenc e s . # Window s Me/98S[...]

Using the Prin ter Driv er 14 Using the Printer Driver Common Buttons The b utt ons desc ribe d bel ow ap pea r on ea ch t ab. OK Click to e xit the Printing Pr eferences dialo g box, saving any changes made . Cancel Click to e x it the Pri nting Preferences dialo g box witho ut saving any changes made. Apply Click to s ave all chang es with out ex[...]

Using the Printer Driver 15 Pri nt er V iew Click the button to display an i mage of th e printer in th e figure are a. ! " This button does not appea r on the Ve r s i o n tab. Watermark View Click this button to displ ay a prev iew of the watermark . ! " This button appears onl y when the Water mark tab is s elect ed. Quality View Click[...]

Using the Prin ter Driv er 16 Layout Tab The Layo ut T ab allows yo u to # Print seve ral pages of a do cument on the s ame page (N-up pri nting) # Rotate th e print image 18 0 degrees # Specify d uplex printing # Print a guid e # Specify b ooklet printing # Specify i m age shi ft sett ings Overlay Ta b ! " Be sure to use overlays with pr int [...]

Using the Printer Driver 17 # Specify the colo r matchin g for printi ng docum ents # Specify the resol ution for the prin tout Version Tab The V ersio n T ab allows you to vi ew information about the printer driver .[...]

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3 Using the Status Display[...]

Work ing wi th the S tatus Displ ay 20 Working with the Status Display Introduction The S tatu s Di spl ay sh ows in form ati on a bou t the c urre nt st at us of t he pr in ter (and its su ppl ies) a nd a llows yo u to spec ify va rious set tings such as th e time until the printer ente rs Energy Saver mode. Opening the Status Displa y and Showing[...]

Recognizi ng Statu s Displ ay Alerts 21 # Printer Status Figure —Shows a grap hic representati on of t he printer and ind icates where the problem is. # Printing Status —D isplays th e status of the c urrent prin t job. # Popup Setting —All ows you to ch oose whic h message(s) you want to brin g to the for eground when th at particu lar condi[...]

Recoveri ng from a Status Display Al ert 22 Recovering from a Status Display A lert When the St atus Display notifies you of a p rinting probl em, doubl e-click its icon on the Wi ndows task bar to open the Status Display . The Status Display identifie s what type of error has o c curred. Closi ng the Stat us Dis p lay T o close th e Status D ispla[...]

4 Using Media[...]

Media S pecification s 24 Media Specificatio ns What types and sizes of media can I load? ! " For custom siz es, use t he printer driver to specify the setti ngs within the ranges show n in the above table. Media Media Size Inch Millimete r A4 8.2 x 11.7 210.0 x 297.0 A5 5.9 x 8.3 148.0 x 210.0 B5 (JIS) 7.2 x 10.1 182.0 x 257 .0 B5 (ISO) 6.9 x[...]

Media Type s 25 Media T ypes Before pu rchasing a large q uantity of spec ial media, do a trial printing with the same media an d check the pri nt quality . Keep medi a on a flat, le vel surfa ce in its original wrapp er until i t is time to load it. Fo r a list of approv ed media , refer to printer .konicami nolta.com . Plain Paper Use pla in p ap[...]

Media Types 26 # Adhesi ve # Folded, c reased, c urled, embossed, wa rped, or wrinkle d # Perforated, t hree-hole punche d, or torn # T oo slick, too coarse, or too te xtured # Diff erent in te xture (roughness ) on the fron t and back # T oo thin or to o thick # Stuck toge ther with stati c electricit y # Composed of foil or gilt; to o lumino us #[...]

Media Type s 27 Envelopes Print on the front (ad dress) si de only . Some parts o f the env elope con s ist of three laye rs of paper—the fro nt, back, an d flap. Any thing printed in these lay- ered region s may be lost or faded. Use enve lopes that ar e # Comm on off ice envelopes a pproved for laser pr inting with diag onal joint s, sharp fo l[...]

Media Types 28 Labels A sheet of labels consi sts of a f ace sheet (the pr inting surface), adhesive, and a carrier she e t: # The face s heet mus t follow the plai n paper specific ation . # The face s heet surf ace must cove r the en tire carrie r sheet, and n o adhe- sive sh ould come throu gh on the surf ace. Y ou can pri nt continuousl y with [...]

Media Type s 29 Letterhead Format lett erhead data wit h in your a pplication. T ry prin ting your data on a sheet of p lain paper first t o check placeme nt. Postcards Format pos tcard data within your a pplicatio n. T ry print ing your d ata on a sheet of p lain paper first t o check placeme nt. Use postcards that are # Approve d for laser printe[...]

Media Types 30 # Folded or w rinkled Transparencie s ! " Do not fan tra nsparenc ies before loading them. Resulti ng static elec- tricity m ay caus e printing errors. ! " If you touc h the fac e of the trans parencies with your bare hands, print qualit y may be affect ed. ! " Keep the pr inter path clean. T ranspare ncies are especi [...]

Media Type s 31 Use transpa rencies that are # Appr oved for las er p ri nti ng DO NOT use transparencies tha t # Have st atic electricit y that will ca use them to stick together # Are spec ified for i nkjet pri nters Glossy T est al l gl ossy to en sur e ac cept abl e per for man ce an d to en s ure th at the image does not sh ift. DO NOT use glo[...]

Media Types 32 ! " When printing in color on lega l-size media, the bottom margin i s 17.0 mm (0 .669 " ). ! " When printing on glossy , the top marg in is 10 mm (0. 394 " ). Imageable Area—Envelopes Envelope s have a nongua ranteed imageab le area that vari es with envelope type. ! " The envelope print orien ta- tion is [...]

Load ing Me dia 33 Loading Media How do I load media? T ake off the top an d bottom sheets of a ream of pap er . Hold ing a stac k of approx- imately 200 sheets a t a time, f an the stack to prevent s tatic buil dup before inserting it in a tray . ! " Do not fan tra nsparencies. Note Although thi s printer was des igned for pr inting on a w id[...]

Load ing Medi a 34 2 Slide the m edia guides to pro- vide mor e space betwe en them. 3 Load the p aper face up in the tray . ! " Do not lo ad paper a bove the M mark. Up to 200 sheets (8 0 g/m 2 [22 lb]) of plain pape r ca n be loaded into the tray at one ti me.[...]

Load ing Me dia 35 4 Slide th e media guides against the edg es of the paper . Other Media When load ing media ot her than pl ain paper , set th e media m ode (for e xam- ple, Env elo pe, La bel , Th ick St ock, or Transpa ren cy) in the d riv er for opti mum print qual ity . Loading Envelopes 1 Open T ray 1. 2 Remo ve any m edia in the t ray .[...]

Load ing Medi a 36 3 Slide the m edia guides to pro- vide mor e space betwe en them. 4 Load the e nvelopes flap side down in the tray . ! " Before loadi ng enve- lopes , pr ess t hem down to ma ke sur e that all a ir is remo ved, an d make sure that the folds of the flaps are f irmly press ed, other- wise the envelop es ma y becom e wrinkl ed [...]

Load ing Me dia 37 5 Slide th e media guides against the edg es of the envelope s. 6 Pull the le ver , and then open the top cover . ! " If ther e is pape r in the output tra y , remove it, and then fold up the out- put tr ay before o pening the top c over . ! " Do no t to uch t he t rans fer belt .[...]

Load ing Medi a 38 7 Raise t he fuser s eparator le vers on the fuser unit. Note Since a med ia misfeed or decreas ed print qu ality may occur , be sure to return the levers on the fuse r unit to t he setting for plain paper b efore printing on media other than enve lopes.[...]

Load ing Me dia 39 8 Carefu lly close the top co ver . ! " Before pri nting on m edia other than enve lopes, be sure to mov e the fuser separato r levers o n the fuser un it to its origi nal pos iti on. Loading Label She ets/Postcards/Thick Sto ck/ Transparencies 1 Open T ray 1. 2 Remo ve any m edia in the t ray .[...]

Load ing Medi a 40 3 Slide the m edia guides to pro- vide mor e space betwe en them. 4 Load the m edia face up in the tray . ! " Up to 50 she ets can be loaded into the tray at one ti me. 5 Slide the m edia guides a gainst the edges of the media.[...]

Manual Duplexi ng 41 Manual Duple xing Select pap er with high op acity for duplex (d ouble-sid ed) printing. For b est results, p rint a s mall qu antity to m a ke sure the opac ity is accepta ble. Only pla in paper can be used for m anual duplexi ng. Ot her typ es of pap er cannot be used. How do I manually duple x? 1 In the pri nte r dr iv er ( [...]

Output Tr ay 42 Output Tray All printed media is output to the face-down output tray on top of the printer . This tray has a capacit y of approximat ely 200 sheets (A4/Letter) of 80 g/m 2 (22 lb) paper . ! " If the media i s stack ed too hig h in the output tra y , your printer may experienc e media misfe eds, excessive media curl, or s tatic [...]

5 Replacing Consumables[...]

Repla cing Consu m ables 44 Replacing Co nsumabl es Note Failure to foll ow instruction s as outline d in this manual coul d result in voiding your warranty . Refilled Toner Cartridges Note Do not use r efilled toner c a rtridges. Any damage to the printe r or quality problems caus ed by a refilled toner cartridge will void your warranty . No techn[...]

Repla cing Consu mables 45 When repla c ing a ton er cartridg e, refer to the f ollowing ta ble. For optimum print qual ity and performance , use onl y approve d KONICA MIN OL T A toner cartridg es for yo ur specific prin ter type, as lis ted in the table below . If you open the top cover , you can find your printer ty pe and th e toner cartridge p[...]

Repla cing Consu m ables 46 TW A00V -071 Standar d-Capa city T o ner C artri dge -Y ell ow (Y) A0 0W121 Standard- Capacity T oner Cartridge -Ma genta (M) A 00W22 1 Standar d-Capa city T o ner Ca rtridge -Cya n (C) A00W321 Standar d-Capa city T o ner C artri dge -Blac k (K) A00W82 9 Hig h-Ca paci ty T oner Car tridge - Bl ack (K) A00W422 High-Capaci[...]

Repla cing Consu mables 47 Keep toner c artridges : # In th eir packa ging u ntil you ’re read y to in stall the m . # In a co ol, dry locat ion awa y from su nlight (due to hea t). The maximum storage temperature is 35 ° C (95 ° F) and th e maxim um storage humidity is 8 5% (nonco ndensing). If the toner c artridge is moved from a cold p lace [...]

Repla cing Consu m ables 48 Replacing a Toner Cartrid ge Note Be careful not to spill to ner while replaci ng a toner cartridge. If ton e r spills, imm ediately wipe it off with a soft, dry cloth. When the t oner is empty , the toner i ndicator lights up. Follo w the pro cedure describe d below to repl ace the to ner ca rtridge. 1 Check the contro [...]

Repla cing Consu mables 49 3 Pull the le ver , and then open the top cover . ! " If ther e is pape r in the output tra y , remove it, and then fold up the out- put tr ay before o pening the top c over . ! " Do no t to uch t he t rans fer belt . 4 Chec k that the toner cartrid ge to be rep lac ed ha s been move d to the front , and then op[...]

Repla cing Consu m ables 50 5 Pull the ha ndle on the tone r car- tridge toward you, and then p ull the toner cartri dge up to remove it. ! " Do not manu ally rotate the tone r cartridge carou - sel. In addition , do not rotate th e carousel with force, othe rwise it may be damage d. Note Dispose of the empty toner cartridge a ccording to your[...]

Repla cing Consu mables 51 8 Remove the cover from th e toner rol ler . ! " Do not touch or s cratch the tone r roller. 9 Align th e shaft on each end of the tone r cartridge with its hold- ers, and then i nsert the car - trid ge. ! " Before ins erting the tone r cartridg e, make sure that the col or of the ton er car- tridge to be instal[...]

Repla cing Consu m ables 52 11 Close t he front cover . 12 Car efu lly clos e th e top c ov er . ! " When the to p cover is clos ed, th e bl ack t one r cartridg e automat i cally moves s o that it can be repl aced. With eac h press of t he Rotate T oner key , the ye llow , then magent a toner cartrid ge moves s o that it can be repl aced. ! &[...]

Repla cing Consu mables 53 Replacing the Drum Cartridge 1 Pull the le ver , and then open the top cover . ! " If ther e is pape r in the output tra y , remove it, and then fold up the out- put tr ay before o pening the top c over . ! " Do no t to uch t he t rans fer belt . 2 Carefully pull ou t the drum c ar- trid ge. Note Dispose o f the[...]

Repla cing Consu m ables 54 3 Prepare the new drum cartrid ge. ! " Do not touch the PC drum on the drum car- trid ge. 4 Install th e new drum ca rtridge. 5 Car efu lly clos e th e top c ov er .[...]

Repla cing Consu mables 55 ! " The printer m ust complete a calib ration cyc le (less than 2 minutes) after the drum cartridge ha s been rep laced. If you op en a cov er befor e the printe r is reset, the c a libration stops, then sta rts over again after the cov er is closed.[...]

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6 Maintaining the Printer[...]

Maintain ing the Printer 58 Maintaining the Prin ter CAUTION Read all cau tion and warning labe ls carefully , making sure to follow any instructio ns containe d in them. These lab els are loca ted on the inside of the printe r ’ s covers and the inte r ior of the pr inter bo dy . Handle the printer with care to pre serve its life. Abus e may cau[...]

Maintainin g the Pr inter 59 # Do not le ave the pri nter’s cove rs open for any lengt h of time, espe ciall y in well- lit pla ces; lig ht may da mage the drum cartridge. # Do not open the prin ter during printin g. # Do no t tap medi a stacks on th e printer . # Do no t lubricat e or disassemb le the pri nter . # Do not ti lt the pr inter . # D[...]

Cleanin g t he P rinter 60 Cleaning th e Printer CAUTION Be sure to turn o ff the printer and unplug the power cord before cleaning. Exterior Ready Ready Error Error Cancel Cancel Y M C K Rotate Rotate T oner oner Control Panel Ventilati on Grille Filter Printer Exter ior[...]

Cleanin g th e P rinter 61 Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the le ver , and then open the top cover . ! " If ther e is pape r in the output tra y , remove it, and then fold up the out- put tr ay before o pening the top c over . ! " Do no t to uch t he t rans fer belt . 2 Slowly p ull out the drum car - trid g[...]

Cleanin g t he P rinter 62 Note Position t he removed d rum cartridge as shown in th e illustration a t the right. Be sure to kee p the drum ca rtr idge horizontal an d place it w here it will not become dirty . Do not lea ve the dr um cartridg e rem ove d for more than 15 mi nu tes, and do not place the remove d drum cartridge in a locatio n where[...]

Cleanin g th e P rinter 63 4 Clean the lase r lens by wiping it with a s oft, dry cl oth. 5 Reinst all the drum cartridge. BOTT OM[...]

Stori ng the Printer 64 6 Car efu lly clos e th e top c ov er . Storing the Printer Note If this printe r is not to be us ed for an extend ed period of time, store the p r inter with the fuser separator levers raised (set to th e envelope position) .[...]

Storin g the Pr inter 65 Note Since a medi a misfeed or decreased prin t quality may occur , be sure to return the levers on the fuser unit to the setting for plain paper be fore printing on med ia other than envelopes.[...]

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7 Troubleshooting[...]

Intr od ucti on 68 Introd uction This ch apter provide s informa tion to aid you in resol ving printer prob lems you may enc ounter , or at least g uide you to the p roper sources fo r help. Prev ent ing me dia mis fee ds Page 69 Unders tanding t he media pat h Page 70 Indica tor Messages Page 70 Cleari ng media misfeeds Page 73 Solving problems wi[...]

Prev enting Media Misfee ds 69 Preventing Media Misfeed s Make sur e that.. . Media m atches th e printer specif ications. Media i s flat, es pecially on th e leadi ng edge. The printe r is on a hard, fl at, level surface. Y ou stor e media in a dr y locatio n away from mois ture and h u midity . Y ou remov e transpar encies from the output tray im[...]

Underst anding the Media Pa th 70 Understandin g the Media Path Underst anding the printe r ’ s media path w ill help you locate media m isfeeds. 1 Output tray 2 T ransfer bel t unit 3 T oner cartridge carousel 4 Drum cartridg e 5 T ray 1 6 Fuse r unit Indicator Messag es The contro l panel indica tors (Ready , Error) provide informati on about y[...]

Indicator Messag es 71 Rapid blink ing alter- nately The tray ran ou t of paper while pr inting . Load medi a into T ray 1. No media i n the tray specifie d in the p rinter driver . Load the a ppropriate type of media in to T ray 1. Media size error If the “Auto C ontinue ” has been ac tivated in th e Status Displ ay , the sheet already fe d in[...]

Indicator Messages 72 Service Me ssage This mes sage in dicates a more serious fa ult tha t can onl y be corre cted by a cus tom er ser vic e eng ine er . Ready indi ca tor (green) Error indicator (orange) Condition Action Off Rapid blink- ing Fatal erro r T urn the printe r of f, then on aga in. If the problem persists , contac t your vendor or au[...]

Clearing Media Misfee ds 73 Clearing Me dia Misfeeds T o avoid dama ge, alwa ys remove mi sfed medi a gently , witho ut tearing it. Any pieces o f media l eft in the p rinter , whether l arge or sm all, can obstruct the media path and cause furt her misfee ds. Do no t reload med ia that has misfe d. Note The image is not fixed on the media before t[...]

Cleari ng Me dia Misfe eds 74 Clearing Procedure s 1 Pull the lev er , and then op en the top co ver . ! " If there is paper in th e output t ray , remove it, and the n fold up the out- put tray before ope ning the top cover . ! " Do not touch the trans fer belt. 2 Slowly pul l out the drum ca r- tridge.[...]

Clearing Media Misfee ds 75 Note Position the rem oved drum cartridge as shown in the illustration a t the right. Be sure to k eep the drum cartrid ge horizontal and place it w here it will not become dirty . Do not lea ve the drum c artridge removed for mo r e than 15 minutes, an d do not place the remove d drum cartridge in a location w here it w[...]

Cleari ng Me dia Misfe eds 76 4 Remove any mis fed media.[...]

Clearing Media Misfee ds 77 5 Return the fuser se parator levers to their or iginal posi tions. 6 Reinst all the drum cartridge.[...]

Cleari ng Me dia Misfe eds 78 7 Car efu lly clos e th e top c ov er .[...]

Solv ing Prob lems wit h Medi a Misfe eds 79 Solving Problems with Media Misfeeds ! " Frequent misfeed s in any area in dicate that a rea shoul d be checked, repaired , or cleaned. Repeate d misfeed s ma y also ha ppen i f you’re using unsupported print media. Symptom C ause Solution Several sheet s go through th e printer together . The f r[...]

Solving Pro blems with Med ia Misfeed s 80 Media i s misfeed ing. Envelopes are facing the wrong w ay in T ray 1. Load the e nvelopes in T ray 1 so the flaps are facing down. If the flaps are o n the long edge, load the envel opes with the flap towa rd the left of the printer . T ransparencie s have collecte d stati c elec- tricity in the tray . Re[...]

Solvin g Othe r Probl ems 81 Solving Other Prob lems ! " T o order KONICA MINOL T A consumables, go to www .q-shop.com. Symptom Cause Solution Printer power is not on. The p ower co rd i s no t correctly plug ged into the outle t. T urn off the p rinter , confirm that th e power c ord is co rrectly p lugged in to the outlet, an d then turn on [...]

Solvin g Other Pr oble ms 82 Not all pages print. The pr inter has the wrong k ind of cable, or the printer is not configu red for the corre ct ca ble an d port. Chec k you r cabl e. The Canc el ke y was pres sed. Make sure no one press ed the Cancel key whil e your job was printing. The tray i s empty . Check th at the trays ar e loaded wi th medi[...]

Solvin g Othe r Probl ems 83 Media is wrinkled. The medi a is moi st from hum idity or ha v- ing wate r spilled on it. Remove the moist media and replace it with ne w , dry media. The media fe ed roller or fuse r unit is defec- tive. Check the m for damage . If necessary , contact T echnic al Support with the error inform ation. Unsupporte d media [...]

Solvin g Problems with Pri nting Qua lity 84 Solving Problems with Prin ting Quality Symptom Cau se Solution Nothin g is printed, o r there are blank s pots on the printed p age. One or mo re of the toner cartri dges ar e defect ive. Remove the tone r cartridge an d check for damage. If it is damag ed, replace it. The printer driver is not set corr[...]

Solving Proble ms with Printing Qu ality 85 Entire she et is printe d in black or color . One or more of the toner ca rtridges are defec tiv e. Remo ve the toner ca rtridge and chec k for dam age. If it is d amaged, replac e it. The drum ca rtridge is defec tiv e. Remo ve the drum ca rtridge and chec k for dama ge. If it is damag ed, replac e it. I[...]

Solvin g Problems with Pri nting Qua lity 86 Image is blurred; backgro und is ligh tly stai ned; there is ins uffic ien t gloss o f the printed image. One or mo re of the toner cartri dges ar e defect ive. Remove the tone r cartridge an d check for damage. If it is damaged, rep lace it. The drum cartridge is defect ive. Remove the d rum cartrid ge [...]

Solving Proble ms with Printing Qu ality 87 There i s insuf ficient fusing or the image come s of f when rubbed. The med ia is moist from hum idity . Remo ve th e moist media and rep lace it with new, dry medi a. Unsu ppor te d med ia (wrong size, thick- ness , ty pe, et c.) is being us ed. Use KONICA MINOL T A-approve d media . Se e “Med ia S pe[...]

Solvin g Problems with Pri nting Qua lity 88 Abnormal areas (whi te, black, or color) a ppear in a r egular pattern. The laser lens is dirty . Clean th e laser lens. The toner cartri dge is defect ive. Remove the toner c artridg e with t he color causi ng the abnormal im age. Replace it with a new toner cartridge. The drum cartridge is defect ive. [...]

Solving Proble ms with Printing Qu ality 89 If the probl em is not resol ved, even af ter all of the abo v e have b een pe r- formed, conta ct T echnical Support with the error info rmation. For contac t informat ion, refer to the Need Assista nce Sheet. Colors are not regis ter- ing prope rly; colors are mixe d or have page- to-page v ari- ation. [...]

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8 Installing Accessories[...]

Dust Cover 92 Dust Cover The dust cover is a stan dard printe r feature in the Am ericas an d T aiwan, but an option al accessor y in other areas. Contac t your ven dor or g o to printe r .konica minolta.c om for pu rchase informa- tion. When the d ust cover is a ttached to T ray 1, the me dia is pro tected fro m dust, and opera ting noises from pr[...]

Dust Cover 93 3 Attach th e lid to the dus t cover . Loading Media in Tray 1 w ith the D ust Cover ins t alled 1 Remo ve the li d from the dust cover , and then ope n the front panel of t he du st c over. 2 Slide th e media guides to pro- vide m ore spac e betwee n them.[...]

Dust Cover 94 3 Load the m edia face up in the tray . ! " Do not lo ad abo ve the M mark. Do no t load more than 10 envelopes o r 50 sheets o f labels, post- cards, thick stock, o r transpare ncies at one time. 4 Slide the m edia guides a gainst the edges of the media. 5 Close t he front panel of t he dust cover , and then reat tach the lid to[...]

A Appendix[...]

Safety Sp ecifications 96 Safety Specificat ions Technic al Specifications Printe r Printer Safety s tandards U.S. mod e l UL 60950-1, C SA C22.2 No. 60950-1-0 3 European m odel EU Direc tive 73/23 /EEC EU Directive 9 3 /68/EEC EN 6095 0-1 (IEC 60950 -1) China mod el GB 4943 EMC stan dards U.S. model FCC p art 15 sub part B clas s B ICES-003 Europe[...]

Techn ica l Speci fic ations 97 W arm-up time 100 V/120 V : 54 sec onds o r less 220 to 2 40 V: 59 secon ds or less Media s izes Paper width: 92 to 216 mm (3.6 to 8.5") Paper len gth: 148 to 35 6 mm (5.9 to 14.0") Paper/Med ia • Plain pap er (60 to 90 g/m 2 ; 1 6 to 24 lb bond) • T ransparency • Envelo pe • Thick Sto ck (91 to 163[...]

Technical Spe cifications 98 Consumable Life Expecta ncy Chart ! " The values s hown for the toner cartridge a nd drum cartridge indicate the numbe r of pages for sim plex pri nting usi ng A4/Lette r-size media with 5% coverage. The actual life may differ (be shorter) dependin g on the print ing cond i- tions (co verage, paper siz e, etc.), di[...]

Our Con cern f or En viro nmen tal Pro tect ion 99 Our Concern fo r Environmental Protectio n As an ENERGY ST AR ® Partner , we have dete rmined that this mach ine meet s the ENERGY ST AR Guide lines for energy efficie ncy . What is an ENERGY STAR p roduct? An ENERGY ST AR product has a s pecial f eature that allows it to auto mati- cally swi tch [...]

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Index Index 101 A Accesso ry Dust cov er 92 B Basic ta b 15 C Consumables Toner cartr idge 44 D Dust cover 92 E Envelope 27 G Glossy 31 I Imag eab le a rea 31 Indicator Error messag es 70 Service me ssages 72 Status m essage 6 L Labels 28 Layout tab 16 Letterhead 29 Loading me dia 33[...]

Index 102 M Main tena nce 58 Manual du plexing 41 Media Clea ring misf eeds 73 Imageab le area 31 Loading 33 Path 70 Preventin g misfee ds 69 Media pa th 70 Medi a st orag e 42 Medi a ty pe Envelope 27 Glossy 31 Labels 28 Letter head 29 Plain pap er 25 Postca rd 29 Thick s tock 26 Tran spar ency 30 Misf eed prob le ms 79 Clea ri ng 73 Media p ath 7[...]