Lenovo 3444GZU manual

User Guide ThinkP ad X1 Carbon[...]

Notes: Before using this information and the pr oduct it supports, be sur e t o read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 121 The Safety, W arranty, and Setup Guide and the Regulatory Notice have been uploaded [...]

Contents Read this rst . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that requir e immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. P roduct overview . . . . . . 1 Locating computer controls, connectors, and indicators . . . . . . . . . . . . . . . . . . 1 F ront vie[...]

Reinstalling pr einstalled applications and device drivers . . . . . . . . . . . . . 61 Solving recovery pr oblems . . . . . . . . 62 Recovery overview for Windows 8 models . . . . 62 Recovery solutions for Windows 8 models . . 62 Chapter 6. Advanced congur ation . . 65 Installing a new operating syst em . . . . . . . 65 Before you begin . . . .[...]

Appendix C. ENERG Y S T AR model information . . . . . . . . . . . . . 119 Appendix D . Notices . . . . . . . . . 121 T rademarks . . . . . . . . . . . . . . . . 122 Appendix E. Restriction of Hazardous Substances Directive (RoHS) . . . . 123 China RoHS . . . . . . . . . . . . . . . . 123 T urkish RoHS . . . . . . . . . . . . . . . 123 Ukraine RoHS[...]

iv User Guide[...]

Read this rst Be sure to follow the important tips given her e to get the most use and enjoyment out of your computer . F ailur e t o do so might lead to discomfort or injury, or cause your comput er to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the batt ery is charging, the base, the pa[...]

Protect your comput er and data when moving it. Before moving a comput er equipped with a hard disk drive, do one of the following, and make sur e that the power switch is off or is blinking: • T urn it off. • P ut it in sleep mode. • P ut it in hibernation mode. This will help to prevent damage to the computer , and possible loss of data. Ha[...]

Conditions that requir e immediat e action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspect ed and, if necessar y, r epaired by an authorized servicer . As with any electronic device, pay close attention to the product when it is turned on[...]

that the power is turned off and that the product is unplugged fr om any power source. If you have any questions or concerns, contact the Customer Support Cent er . Although ther e ar e no moving parts in your computer after the power cord has been disconnect ed, the following warnings are r equired for your safety . CA UTION: Hazardous moving part[...]

T o prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and r elated devices Ensure that ext ension cords, surge pr otect ors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requir em[...]

Hazardous voltage, current, and energy levels are pr esent inside any component that has this label attached. There are no ser viceable parts inside these components. If you suspect a pr oblem with one of these parts, contact a service technician. External devices CA UTION: Do not connect or disconnect any e xternal device cables other than USB whi[...]

Y our computer gener ates some heat during normal operation. The amount of heat depends on the amount of syst em activity and the battery charge level. Ext ended contact with your body, even thr ough clothing, could cause discomfort or even a skin burn. P eriodically tak e br eaks from using the keyboard by lifting your hands from the palm rest; an[...]

DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. T o connect: 1. T urn ever ything OFF . 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cor ds to outlets. 5. T urn devices ON. T o disconnect: 1[...]

Additional safety information DANGER Plastic bags can be danger ous. Keep plastic bags away from babies and childr en to avoid danger of suffocation. Notice for users in the U .S.A. Many personal comput er products and accessories contain cords, cables or wires, such as power cor ds or cords to connect the accessory to a personal comput er . If thi[...]

xiv User Guide[...]

Chapter 1. P roduct overview This chapter pr ovides information about the locations of connectors, locations of important pr oduct labels, computer featur es, specications, oper ating envir onment, and pr einstalled progr ams. This chapter contains the following topics: • “L ocating comput er contr ols, connectors, and indicat ors” on page[...]

1 Camer a Use the camer a t o take pictures or hold a video confer ence. 2 Microphones The microphones capture sound and voice when used with an application pr ogram capable of handling audio. 3 P ower button Use the power button to turn on the computer . T o turn off the computer , use the Start menu shutdown option on the Windows ® 7 operating s[...]

The keyboar d contains the Lenovo unique UltraNav pointing device. P ointing, selecting, and dragging are all part of a single process that you can perform without moving your ngers from a typing position. 10 V olume contr ol buttons The volume contr ol buttons enable you to quickly adjust the sound volume, mut e the speakers, or mute the microp[...]

• Secure Digital High-Capacity (SDHC) card • Secure Digital eXtended-C apacity (SDX C) car d • MultiMediaCar d (MMC) F or details, r efer to “Using a ash media car d” on page 38 . Note: Y our computer does not support the Content P rot ection for Recor dable Media (CPRM) featur e for SD cards. 2 Combo audio jack T o listen to the sound[...]

Left-side view 1 ac power connector 3 Always On USB connector 2 F an louvers 4 Wir eless r adio switch 1 ac power connector Connect the ac power adapter to the ac power connector t o provide ac power to the comput er and char ge the battery . 2 F an louvers The internal fan and louvers enable air to circulat e in the comput er and cool the central [...]

Bottom view 1 Emer gency r eset hole 2 Speakers 1 Emer gency reset hole If your computer st ops responding and you cannot turn it off by pr essing the power butt on, remove the ac power adapter and reset the computer by inserting a needle or a str aightened paper clip into the emergency reset hole to turn off the computer . 2 Speakers F or details,[...]

1 Speak er mute indicator When the indicat or is on in r ed, the speaker mute mode is enabled. 2 Micr ophone mute indicator When the indicat or is on in red, the microphone mut e mode is enabled. 3 Wireless LAN/W AN/Bluetooth status indicator • Green: The wireless LAN, W AN, Bluet ooth featur e is on. • Off: Wireless network devices are disable[...]

• Green: The ac power adapter is connected. • Off: The ac power adapt er is not connected. The following gure shows the locations of the sleep mode status indicator and the battery status indicator . Note: Y our computer might have slight variations fr om the following illustr ation. 1 Sleep status indicator (on some models) • Green : The [...]

Note: If the computer is operating on batt ery power , the batt ery status indicat or does not work while the computer is turned off or is in sleep mode or hibernation mode. Locating important pr oduct information This section pr ovides information t o help you locate your machine type and model label, FCC ID and IC Certication label, and the Mi[...]

Note: The Certicate of Authenticity label applies only to comput ers preinstalled with the Windows 7 operating syst em. The Windows Certicate of Authenticity label of your computer is shown as below: F eatur es Processor • T o view the pr ocessor information of your computer , do the following: – F or Windows 7: Click Start , right-click [...]

• Speaker mute button • Microphone mut e button Interface • External monitor connector (Mini DisplayP ort connector) • Combo audio jack • One USB 3.0 connector • One Always on USB connect or • 4-in-1 media card r eader Wireless features • Integr ated wir eless LAN • Integr ated Bluet ooth (on some models) • Integr ated wir eless[...]

– At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C t o 35.0°C (41°F to 95°F) – Stor age: 5.0°C t o 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) – Maximum temper ature when operating under the unpressuriz ed condition: 31.3°C (88°F) Note: When you char ge the batt ery pack, its t emperatur e must be at least[...]

T able 1. Programs in the Lenovo ThinkVantage T ools program (continued) Progr am Icon name Mobile Br oadband Connect 3G Mobile Br oadband P assword Manager P assword V ault P ower Manager P ower Controls Recovery Media F actory Recovery Disks Rescue and Recovery Enhanced Backup and Restor e SimpleT ap SimpleT ap System Update Update and Drivers No[...]

Accessing L enovo pr ograms on the Windows 8 operating system If your comput er is pr einstalled with the Windows 8 operating system, you can access Lenovo pr ograms by pressing the Windows key to go to the Start screen, and then click a Lenovo pr ogram t o launch it. If you cannot nd the pr ogr am you need, move the cursor to the bott om right [...]

Through the Lenovo Companion pr ogram, you can get the information about the accessories for your computer , view bolgs and articles about your comput er , and check for other r ecommended pr ograms. • Lenovo Settings Use the Lenovo Settings progr am to enhance your computing experience by turning your comput er into a portable hotspot, congur[...]

T o start the SimpleT ap pr ogram in a quick way, do any of the following: – Click the r ed SimpleT ap launch point on the deskt op. The r ed launch point is available on the deskt op after you have launched the SimpleT ap progr am for the rst time. – Pr ess the black button on the keyboard (ne xt to the volume contr ol butt ons). Note: The [...]

Chapter 2. Using your computer This chapter provides information on using some of the computer components. • “Registering your computer” on page 17 • “F r equently asked questions” on page 17 • “Special keys and buttons” on page 19 • “Using the multi-touch scr een” on page 22 • “Using the Ultr aNav pointing device” on [...]

• T o conserve power , or to suspend oper ation without exiting applications or saving les, see the explanation about “P ower -saving modes” on page 29. • T o achieve the best balance between performance and power saving, change power plan settings. See “Managing the battery power ” on page 28. • If your comput er will be turned of[...]

Special k eys and buttons Y our comput er has sever al special keys and buttons to help you work mor e easily and effectively . F unction key combinations T o use the function key combination, pr ess and hold the Fn key 1 , then press one of the function keys. Release both keys. Note: Y our computer might have slight variations fr om the following [...]

Enabling or disabling the wir eless features • Fn+F5 Enable or disable the built-in wireless networking features. If you pr ess Fn+F5, a list of wir eless featur es is displayed. Y ou can quickly change the r adio stat e of each featur e in the list. T o enable or disable the wireless featur es by using Fn+F5, the following device drivers must be[...]

1 Speaker mut e button 2 V olume control button 3 Micr ophone mute button If you mut e the sound and then turn off your computer , the sound will remain muted when you turn on your computer again. T o turn on the sound, press the plus ( + ) or minus ( - ) butt on. Setting the volume T o open the window for adjusting the output volume or the r ecord[...]

On the Windows 7 operating syst em, press the Windows key to open the S tart menu. On the Windows 8 operating system, pr ess the Windows key to switch between the current workspace and the Start scr een. Y ou also can use the Windows key together with another key t o achieve other functions. F or details, refer to the help information system of the[...]

Tips on using the multi-touch screen • The multi-touch scr een is a glass panel covered with a plastic lm. Do not apply pressur e or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction. • Do not use inanimate objects, ngernails, or gloved ngers for input on the scr een. • Regularly c[...]

If you are not familiar with the T r ackP oint, these instructions will help you get started: 1. Place your hands in the typing position, and pr ess gently with either inde x nger on the pointing stick in the dir ection in which you want the pointer to move. T o move the point er , press the pointing stick away from you t o move it up, t oward y[...]

Note: If you r eplace the keyboar d, a new keyboar d is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad is a pad 1 below the T r ackP oint butt ons at the bott om of the k eyboard. T o move the pointer 2 on the scr een, slide your ngertip over the[...]

• Left click : T o mimic a single left click on a mouse, tap anywher e on the touch pad once or pr ess the left click zone 3 once. T o mimic a double click on a mouse, tap anywhere on the touch pad twice or pr ess the left click zone 3 twice. • Right click : T o mimic a right click on a mouse, press the right click zone 2 once. • Left click a[...]

P ower management When you need to use your computer away fr om electrical outlets, you depend on batt ery power t o keep your computer running. Different computer components consume power at differ ent r ates. The mor e you use the power-int ensive components, the faster you consume battery power . Spend mor e time unplugged with ThinkP ad batteri[...]

• Do not bind the power cord tightly around the ac power adapt er tr ansformer pack when it is connected to the transformer . • Before you char ge the battery, ensure that its t emperatur e is at least 10°C (50°F). • Y ou can char ge the batt ery when the ac power adapter is connect ed t o the computer . Y ou need to charge it in any of the[...]

• F or Windows 7: S tart the P ower Manager progr am and then click the Power Plan tab. F or instructions on how to start the P ower Manager progr am, see “ Accessing L enovo pr ograms on the Windows 7 operating system” on page 12. • F or Windows 8: Right-click the batt ery status icon fr om the Windows notication ar ea and click P ower [...]

3. Click T ask Scheduler . If you are pr ompted for an administr ator password or conrmation, type the password or provide conrmation. 4. F r om the left pane, select the task folder for which you want to enable the wakeup function. The scheduled tasks ar e displayed. 5. Click a scheduled task, and then click the Conditions tab. 6. Under P ow[...]

Depending on the wir eless device used in your comput er , you might be able to connect to the following categories of wir eless networks. Wireless LAN A wir eless local ar ea network (LAN) covers a r elatively small geogr aphic ar ea, such as an ofce building or a house. Devices based on the 802.11 standar ds can connect to this network. Y our [...]

1. P ress Fn+F5 to turn on the wireless feature. 2. Click the wir eless network connection status icon in the Windows notication ar ea. A list of available wireless networks is displayed. 3. Double-click a network to connect t o it. P rovide r equired information if needed. If you need to connect to differ ent wir eless networks in differ ent lo[...]

Access Connections gauge On the Windows 7 oper ating system, the Access Connections gauge in the Windows notication area displays the status and signal strength of your wir eless connection. Y ou can nd mor e detailed information about the status and signal strength of your wireless connection by opening the Access Connections pr ogram or by [...]

– P ower to the wireless r adio is on. The signal str ength of the wir eless connection is poor . T o improve the signal strength, move your computer closer t o the wir eless access point. • Wireless status icon stat es: wireless WAN – P ower to the wireless radio is off. – No association – No signal – Signal level 1 – Signal level 2 [...]

Y ou can set any r esolution for either the computer display or the external monit or . When you use both at the same time, the resolution of both is the same. If you set a higher resolution for the computer display, you can see only part of the screen at a time. Y ou can see other parts by moving the image with the T r ackP oint pointing device or[...]

11. Click Browse my computer for driver software , and then click L et me pick from a list of device drivers on my computer . 12. Clear the Show compatible hardwar e check box. 13. Select Manufacturer and Model for your monitor . If you cannot nd your monitor on the list, stop the installation of this driver and use the driver shipped with your [...]

• When an application using Dir ectDraw or Direct3D is played in full-scr een mode, it is shown only on the primary display . • Y ou cannot use the display switching function when you ar e in the Extend desktop mode. Enabling the Extend desktop function T o enable the Ext end deskt op function, do the following: 1. Connect the ext ernal monitor[...]

Using the camera If your computer has a camer a, you can use the camer a to pr eview your video image and take a snapshot of your current image. T o start the camer a, do the following: • F or Windows 7: Pr ess Fn+F6 to open the Communications settings window. • F or Windows 8: Pr ess Fn+F6 to start the L enovo Settings progr am. Then click C a[...]

2. P ress the card rmly into the card slot. If the plug-and-play feature is not enabled for the installed ash media car d, do the following t o enable the feature: 1. Open Contr ol Panel. 2. Click Hardwar e and Sound . 3. Click Device Manager . If you are pr ompted for an administrat or passwor d or conrmation, type the password or provide[...]

40 User Guide[...]

Chapter 3. Y ou and your computer This chapter provides information about accessibility, comfort, and travelling with your computer . This chapter contains the following topics: • “ Accessibility and comfort” on page 41 • “T raveling with your computer” on page 43 Accessibility and comfort Good er gonomic pr actice is important to get t[...]

Display : P osition the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). A void glare or reections on the display fr om overhead lighting or outside sources of light. Keep the display screen clean and set the brightness t o levels that enable you to see the scr een clearly . P ress Fn+F8 or Fn+F9 t o adjust displa[...]

Assistive t echnologies enable users to access information in the most appropriat e way . Some of these technologies ar e already pr ovided in your oper ating system. Others can be purchased thr ough vendors, or accessed through the W orld Wide W eb http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility t echnologies ar e[...]

T ravel accessories The following is a checklist of items t o consider packing when you are going t o travel: • ThinkP ad ac power adapter • ThinkP ad AC/DC Combo Adapter • Lenovo USB 2.0 Ethernet Adapter • Mini-DisplayP ort to VGA adapter • External mouse, if you are accustomed to using one • A quality carrying case that provides adequ[...]

Chapter 4. Security This chapter provides information about how t o prot ect your comput er from theft and unauthoriz ed use. • “ Attaching a mechanical lock” on page 45 • “Using passwords” on page 45 • “Solid-state drive security” on page 50 • “Setting the security chip” on page 50 • “Using a ngerprint reader” on p[...]

2. T ype the master har d disk passwor d. Note: T o return to the icon , press F1 again. If this icon is displayed, type a supervisor passwor d. P ower -on passwor d Y ou can set a power -on passwor d to help protect your computer against access by unauthoriz ed users. If you set a power-on password, the passwor d pr ompt is displayed on the screen[...]

tells each user the passwor d for his or her computer . The user can then change the user password as desired, but the administr ator still can get access by using the master passwor d. Note: When a master har d disk password is set, only the administr ator can remove the user har d disk password. Setting a hard disk password 1. P rint these instru[...]

Changing or removing a hard disk password F ollow st eps 1 thr ough 7 in “Setting a har d disk passwor d” on page 47, typing your passwor d to get access to the ThinkP ad Setup pr ogr am. T o change or r emove the user hard disk password, do the following: • T o change the hard disk password, type the curr ent passwor d in the Enter Curr ent [...]

– Enabling or disabling the internal Bluetooth device – Enabling or disabling the internal wir eless W AN device – Enabling or disabling the Security mode – Enabling or disabling the ngerprint r eader priority – Erasing the ngerprint data Notes: • The system administrat or can set the same supervisor passwor d on many ThinkP ad no[...]

Solid-state drive security T o prot ect passwords from unauthorized security attacks, several of the latest technologies and algorithms are int egrat ed into UEFI BIOS and har dware design of ThinkP ad notebook comput ers. T o maximiz e security, do the following: 1. Set a power -on password as well as a har d disk password for your int ernal solid[...]

Setting the security chip The choices offer ed on the Security Chip submenu under the Security menu of ThinkP ad Setup are as follows: • Security Chip : activate, inactivate, or disable the security chip. • Security Reporting Options : enable or disable each security r eporting option. • Clear Security Chip : clear the encryption key . Notes:[...]

Enrolling your ngerprint 1. T urn on your comput er . 2. T o start Lenovo Fingerprint softwar e, refer to “L enovo progr ams” on page 12. 3. F ollow the instructions on the screen to enroll your ngerprint. F or details, refer to the Help for the progr am. LED behavior of the ngerprint reader Note: Y our computer might have slight varia[...]

1. Place the ball of your nger– that is, the centr al part of the ngerprint – on the small circle above the reader . Ensur e that the entir e t op joint of the nger is on the r eader . Note: Y our computer might have slight variations fr om the following illustr ation. 2. Apply light pr essure and swipe your nger across the reader i[...]

The next time you start the computer , you can log on to the system by swiping your nger over the reader once. Attention: If you always use your ngerprint to log on to the system, you may for get your password. Write down your password, and keep it in a safe place. If you forget it and for some reason you cannot swipe your nger across the [...]

If you notice any of the following conditions, gently clean the surface of the r eader with a dry, soft, lint-fr ee cloth: • The surface of the r eader is dirty or stained. • The surface of the r eader is wet. • The r eader often fails t o enr oll or authenticate your ngerprint. If your nger has any of the following conditions, you may [...]

F or disposing of data on the solid-state drive, L enovo provides the Secure Data Disposal tool. T o download the t ool, go to: http://www.lenovo.com/support . Note: Running either pr ogram will take a couple of hours. If a solid-stat e drive equipped with encryption featur es is support ed and installed in your comput er , you can logically dispos[...]

Chapter 5. Recovery overview This chapter provides information about the r ecovery solutions on comput ers preinstalled with the Windows 7 oper ating syst em or the Windows 8 oper ating system. • “Recovery overview for Windows 7 models” on page 57 • “Recovery overview for Windows 8 models” on page 62 Recovery overview for Windows 7 mode[...]

Note: Y ou can cr eate recovery media using discs or e xternal USB stor age devices. T o create r ecovery media , click Start ➙ All Programs ➙ L enovo ThinkVantage T ools ➙ F actory Recovery Disks . Then, follow the instructions on the screen. Using recovery media This section pr ovides instructions on how t o use r ecovery media. Y ou can us[...]

2. In the Rescue and Recovery main window , click the Launch advanced Rescue and Recovery arrow . 3. Click Back up your har d drive and select backup oper ation options. Then, follow the instructions on the scr een to complete the backup oper ation. P erforming a recovery operation This section pr ovides instructions on how to perform a recovery op[...]

2. Repeatedly pr ess and r elease the F11 key when turning on the computer . When you hear beeps or see a logo screen, r elease the F11 key . 3. If you have set a Rescue and Recovery password, type your password when pr ompted. The Rescue and Recovery workspace opens after a short delay . Note: If the Rescue and Recovery workspace fails to open, se[...]

2. Repeatedly pr ess and release the F12 key when turning on the computer . When the Boot Menu window opens, r elease the F12 key . 3. In the Boot Menu window , select the desired optical drive as the rst boot device. Then, insert the rescue disc int o the optical drive and press Enter . The r escue medium starts. • If you have cr eated a r es[...]

• In the subfolder for the device, look for the executable le (a le with the e xtension .exe). Double-click the le, and follow the instructions on the screen. Attention: If you need updat ed device drivers, do not download them from the Windows Update Web site. Obtain them from L enovo. F or mor e information, see “Making sure device d[...]

1. Move your cursor to the bottom right corner of the scr een to bring up the charms. Click Settings ➙ Change PC settings ➙ General . 2. In the Remove everything and reinstall Windows section, click Get started . Advanced startup options Advanced startup options enable you to change the startup settings of your Windows oper ating syst em, start[...]

64 User Guide[...]

Chapter 6. Advanced conguration While it is important to prot ect les, data, and settings that are on the solid-stat e drive, you also might need t o install a new oper ating syst em, install new device drivers, update your syst em UEFI BIOS, or recover pr einstalled softwar e. This information will help you handle your computer with proper c[...]

F or the country or region code r equired in the installation, use one of the following: Country or region: Code China: SC Denmark: DK Finland: FI F r ance: FR Germany: GR Italy: IT Japan: JP Netherlands: NL Norway: NO Spain: SP Sweden: SV T aiwan and Hong Kong: T C United States: US Installing the Windows 7 operating system Before you start, print[...]

T o install a x module, run the EXE le in a subfolder and follow the instructions on the screen. Installing the Windows 8 operating system Before you start, print these instructions. Before you start, print these instructions. T o install the Windows 8 oper ating system and its r elated softwar e on your computer , do the following: 1. Start [...]

4. Click Ne xt . If the device driver is alr eady installed, click Cancel . F ollow the instructions on the scr een until the installation is nished. Installing the ThinkP ad monitor le for Windows 2000/XP/Vista/7/8 on the Windows 7 oper ating syst em The ThinkP ad monit or le for Windows 2000/XP/Vista/7/8 is in the following directory: C:[...]

T o start ThinkP ad Setup, do the following: 1. T urn on the computer . When the logo screen is displayed, pr ess the F1 key . The ThinkP ad Setup progr am main menu opens. If you have set a supervisor password, the ThinkP ad Setup progr am main menu will be displayed after you enter the passwor d. Y ou can start ThinkP ad Setup by pressing Ent er [...]

Cong menu If you need t o change the congur ation of your computer , select Cong fr om the ThinkP ad Setup pr ogram main menu. The following table shows the contents of the Cong menu. Notes: • Default values are in boldface . The default settings ar e already optimized for you. If you consider changing the comput er congur ation, p[...]

T able 5. Cong menu items (continued) Menu item Submenu item Selection Comments UEFI PXE Boot Priority (for Both with UEFI rst boot mode, and IPv6 and IPv4 stacks are both enabled.) • IPv6 First • IPv4 First Select network stack priority for UEFI PXE boot. USB UEFI BIOS Support • Disabled • Enabled Enables or disables boot support for[...]

T able 5. Cong menu items (continued) Menu item Submenu item Selection Comments T r ackP oint • Disabled • Enabled Enable or disable the built-in T r ackP oint device. Note: If you want to use an ext ernal mouse, select Disabled . T ouch Pad • Disabled • Enabled Enable or disable the built-in t ouch pad. Note: If you want to use an ext e[...]

T able 5. Cong menu items (continued) Menu item Submenu item Selection Comments Intel SpeedStep ® technology (Int el SpeedStep mounted models only) • Disabled • Enabled Mode for AC • Maximum P erformance • Batt ery Optimiz ed Mode for Battery • Maximum P erformance • Battery Optimized Select the mode of Intel SpeedStep technology at[...]

T able 5. Cong menu items (continued) Menu item Submenu item Selection Comments nor resumed when the ac power adapter is attached. Intel (R) Rapid Start T echnology • Disabled Enabled Enter aft er: • Immediat ely • 1 minute • 2 minutes • 5 minutes • 10 minutes • 15 minutes • 30 minutes • 1 hour • 2 hours • 3 hours T o use t[...]

T able 5. Cong menu items (continued) Menu item Submenu item Selection Comments Core Multi-Pr ocessing • Disabled • Enabled Enable or disable additional ex ecution cor e units within a CPU. Note: If you are using a computer with a single-cor e processor , this item is not available. CPU Intel Hyper - Thr eading T echnology • Disabled • E[...]

Date/Time menu If you need to set the curr ent date and time of your comput er , select Date/Time from the ThinkP ad Setup progr am main menu. The following submenu is displayed: • System Date • System Time T o change the date and time, do the following: 1. Using the up and down arr ow keys, select the it em to change the date or time. 2. P res[...]

T able 6. Security menu items (continued) Menu item Submenu item Selection Comments is displayed when the computer is turned on, from either a power -off state or hibernation state. If you select Disabled , no password pr ompt is displayed; the comput er goes ahead and loads the oper ating syst em. T o prevent unauthorized access, set the user auth[...]

T able 6. Security menu items (continued) Menu item Submenu item Selection Comments Pr edesktop Authentication • Disabled • Enabled Enable or disable ngerprint authentication before the operating syst em is loaded. Reader P riority • External ➙ Internal • Int ernal Only If External ➙ Internal is selected, an external ngerprint rea[...]

T able 6. Security menu items (continued) Menu item Submenu item Selection Comments • NVRAM Reporting : Security data stor ed in the Asset ID • SMBIOS Reporting : SMBIOS data Clear Security Chip • Enter Clear the encryption k ey . Note: Only if you select Active for the security chip, this item will be displayed. Intel TXT F eatur e • Disab[...]

T able 6. Security menu items (continued) Menu item Submenu item Selection Comments Intel Virtualization T echnology • Disabled • Enabled If you select Enabled , a Virtual Machine Monit or (VMM) can utiliz e the additional har dware capabilities pr ovided by Virtualization T echnology . Virtualization Intel VT -d F eature • Disabled • Enabl[...]

T able 6. Security menu items (continued) Menu item Submenu item Selection Comments Secure Boot • Disabled • Enabled Enable or disable the UEFI Secur e Boot feature. Select Enable to prevent unauthorized oper ating systems from running at boot time. Select Disabled to allow any oper ating systems to run at boot time. Platform Mode • User Mode[...]

Changing the startup sequence Changing the startup sequence T o change the startup sequence, do the following: 1. Select Boot ; then pr ess Enter . The default boot list is displayed, showing the order in which devices will be started up, even devices that ar e not attached to or installed on your comput er are listed. • Use the Boot submenu to s[...]

T able 7. Startup menu it ems (continued) Menu item Selection Comments UEFI/Legacy Boot • Both – UEFI/L egacy Boot Priority – UEFI rst – L egacy rst • UEFI Only • L egacy Only CSM Support (for UEFI Only) • Y es • No Select system boot capability . • Both : Select priority of boot options between UEFI and Legacy . • UEFI On[...]

Updating your system UEFI BIOS The Unied Extensible Firmware Int erface (UEFI) BIOS is a part of the syst em pr ogr ams that make up the basic layer of softwar e built into your computer . The UEFI BIOS translat es the instructions from other software layers. Y our computer system board has a module called EEPROM, also r eferred to as ash mem[...]

Chapter 7. Pr eventing pr oblems An important part of owning a ThinkP ad notebook computer is maintenance. With proper care, you can avoid common pr oblems. The chapter provides information that can help you keep your computer running smoothly . • “Gener al tips for pr eventing problems” on page 85 • “Making sur e device drivers are curre[...]

• If requir ed, you can nd your country's Customer Support Center at the following Web address: http://www.lenovo.com/support/phone. When calling the Customer Support Center , ensure that you have your machine model type, serial number , and the comput er in front of you. Also, if the computer is producing err or codes, it is helpful to h[...]

Be careful about where and how you work • Stor e packing materials safely out of the r each of childr en to prevent the risk of suffocation fr om plastic bags. • Keep your computer away fr om magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 inches). • A void subjecting your comput er to extreme tempera[...]

Register your computer • Register your ThinkP ad computer with L enovo. F or more information, see “Registering your comput er ” on page 17. Be sure not to modify your computer • Only an authoriz ed ThinkP ad repair technician should disassemble and r epair your comput er . • Do not modify or tape the latches t o keep the display open or [...]

Chapter 8. T roubleshooting computer pr oblems This chapter provides information on what to do if you experience a problem with your computer . • “Diagnosing problems” on page 89 • “T r oubleshooting” on page 89 Diagnosing problems If you experience pr oblems with your computer , use the L enovo Solution Center progr am as a starting po[...]

2. Remove the ac power adapter fr om the computer , and r eset the system by inserting a str aightened paper clip into the emergency r eset hole. T o locat e the r eset hole, r efer to “Bottom view” on page 6. Reattach the ac power adapt er . Notes: • If the computer does not turn on, continue with st ep 3. • If the computer starts with ac [...]

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be r einstalled. Have the computer serviced. Message: 0189: Invalid RFID congur ation information ar ea Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and th[...]

Solution: The thermal sensor has pr oblem. Shut down the comput er immediately and have the computer serviced. Message : This system supports only batt eries specially designed for this specic system and manufactured by L enovo or an authorized builder . The system does not support unauthorized batt eries or batteries designed for other systems.[...]

– If your system is installed with the Windows 7 oper ating syst em, use Rescue and Recovery workspace or the recovery discs to r estor e the system to the factory stat e. – If your system is installed with the Windows 8 oper ating system, use either the Remove everything and r einstall Windows function or the r ecovery discs to restor e the sy[...]

– The cable is installed corr ectly . The network cable must be secur ely connected both to the Lenovo USB 2.0 E thernet Adapter and to the RJ45 connect or of the hub. The maximum allowable distance fr om the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limit but the problem persists, try a differ[...]

Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows notication area. F or Windows 7 oper ating system, check the Network Name (SSID) and your encryption information. Use the Access Connections pr ogram t o verify this case-sensitive information. A wireless W AN problem Problem : A message is[...]

Solution : If an ext ernal numeric keypad is connected: 1. T urn off the comput er . 2. Remove the ext ernal numeric keypad. 3. T urn on the computer and try using the keyboar d again. If the k eyboard problem is resolved, car efully r econnect the external numeric keypad and the external keyboard. Ensur e that you have seat ed the connectors corr [...]

7. Click the Properties button. If you are prompted for an administr ator passwor d or conrmation, type the password or provide conrmation. Check the Device status bo x and make sure that the device is working correctly . If not, click the T roubleshoot button and follow the instructions on the screen. 8. Click the Color Management tab. Check[...]

Note: If your comput er cannot detect the e xternal monit or , click the Detect button. 4. Click the icon for the desired monit or (the Monitor -2 icon is for the external monit or). 5. Click Advanced Settings . 6. Click the Monitor tab. 7. Select the correct screen r efresh rat e. • Problem : W rong char acters are displayed on the scr een. Solu[...]

Solution : Ensur e that the built-in audio device is congur ed correctly . 1. Open Contr ol Panel. 2. Click Hardwar e and Sound . 3. Click Device Manager . If you ar e prompt ed for an administr ator password or conrmation, type the password or provide conrmation. 4. Double-click Sound, video and game controllers . 5. Make sur e that the R[...]

• Problem : The balance slider cannot completely mute one channel. Solution : The contr ol is designed to compensat e for minor differences in balance and does not completely mut e either channel. • Problem : Ther e is no volume control for MIDI sound in the V olume Mixer window. Solution : Use the har dware volume contr ol. This is because the[...]

Solution : The sur ge protector in the battery pack might be active. T urn off the computer for one minute to reset the pr otector; then turn on the computer again. • Problem : The battery pack cannot be char ged. Solution : Y ou cannot charge the batt ery when it is too hot. T urn off the comput er and allow it t o cool to room temperatur e. If [...]

If you receive an error message while the oper ating syst em is loading the desktop congur ation after the POST is complet ed, check the following items: 1. Go t o the Lenovo Support Web site at http://www.lenovo.com/support and sear ch for the err or message. 2. Go to the Micr osoft Knowledge Base homepage at http://support.microsoft.com/ and s[...]

If your computer tries to enter sleep mode but the request is reject ed, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug oper ation for the USB device. • Problem : The battery discharges slightly while the computer is in hibernation mode. Solution : If the wakeup function is enabled, the[...]

104 User Guide[...]

Chapter 9. Getting support This chapter provides information about getting help and support from L enovo. • “Before you contact L enovo” on page 105 • “Getting help and service” on page 105 • “Pur chasing additional services” on page 107 Before you contact L enovo Often, you can solve your computer pr oblems by r eferring t o the [...]

Information about your comput er and pr einstalled software, if any, is available in the documentation that comes with your comput er . That documentation includes printed books, online books, r eadme les, and help les. In addition, information about Lenovo pr oducts is available on the World Wide W eb. Microsoft Service P acks are the latest[...]

• Replacement or use of parts not manufactur ed for or by L enovo or nonwarrant ed parts Note: All warr anted parts contain a 7-charact er identication in the format FRU XXXXXXX. • Identication of softwar e pr oblem sources • Conguration of UEFI BIOS as part of an installation or upgr ade • Changes, modications, or upgr ades to [...]

108 User Guide[...]

Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Car d is designed to be inter operable with any wireless LAN pr oduct that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal F r equency Division Multiplexing (OFDM) r adio t ec[...]

Usage environment and your health Integr ated wireless car ds emit r adio fr equency electr omagnetic ener gy like other r adio devices. However , the level of energy emitted is far much less than the electr omagnetic energy emitted by wir eless devices like for example mobile phones. Due to the fact that integrat ed wireless car ds operat e within[...]

Locating wir eless r egulatory notices F or mor e information about the wireless regulatory notices, r efer t o the Regulatory Notice shipped with your computer . If your computer is shipped without the Regulatory Notice , you can nd it on the W eb sit e at: http://www.lenovo.com/ThinkP adUserGuides Export classication notice This product is [...]

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the pr otection r equirements of EU Council Dir ective 2004/108/EC on the appro ximation of the laws of the Member States r elating t o electromagnetic compa[...]

K orea Class B compliance stat ement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with r ated current less than or equal to 20 A per phase Lenovo product service information for T aiwan 0800-666-975 Appendix A. Regulatory information 113[...]

114 User Guide[...]

Appendix B. WEEE and recycling statements Lenovo encour ages owners of information technology equipment to r esponsibly r ecycle their equipment when it is no longer needed. L enovo offers a variety of progr ams and services to assist equipment owners in recycling their IT products. Information on product r ecycling offerings can be found on L enov[...]

Disposing of Lenovo comput er components Some Lenovo comput er products sold in Japan may have components that contain heav y metals or other environmental sensitive substances. T o pr operly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and r ecycling a disused computer or m[...]

Battery recycling information for the Eur opean Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries ar e labeled in accordance with European Dir ective 2006/66/EC concerning batteries and accumulators and waste batteries and accumulat ors. The Directive det ermines the framework for[...]

118 User Guide[...]

Appendix C. ENERG Y S T AR model information ENERG Y S T AR ® is a joint progr am of the U .S. Environmental P rotection Agency and the U .S. Department of Energy aimed at saving money and prot ecting the envir onment thr ough energy efcient products and practices. Lenovo is proud to offer our cust omers pr oducts with the ENERG Y S T AR quali?[...]

5. Click the Power Management tab. 6. Clear the Allow this device to wake the comput er check box. 7. Click OK . 120 User Guide[...]

Appendix D . Notices Lenovo may not offer the products, services, or featur es discussed in this document in all countries. Consult your local L enovo repr esentative for information on the products and services curr ently available in your area. Any refer ence to a Lenovo pr oduct, pr ogram, or service is not intended to state or imply that only t[...]

T rademarks The following terms are tr ademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Rescue and Recovery ThinkP ad ThinkV antage T rackP oint UltraConnect UltraNav Intel and Int el SpeedStep ar e tr ademarks or r egistered tr ademarks of Int el Corpor ation or its subsidiaries in the United States and [...]

Appendix E. Restriction of Hazar dous Substances Dir ective (RoHS) China RoHS T urkish RoHS The L enovo pr oduct meets the r equirements of the Republic of T urkey Directive on the Restriction of the Use of Certain Hazar dous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright L enovo 2012 123[...]

India RoHS RoHS compliant as per E-W aste (Management & Handling) Rules, 2011. 124 User Guide[...]

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Part Number: Printed in China (1P) P/N: *1P*[...]