Lenovo G465 manual

V1.0_en-US Rev. RB01 Lenovo G465/G565 User Guide Read the safety notices and important tips in the included manuals before using your computer . ©Lenovo China 2010 New World. New Thinking. TM www.lenovo.com[...]

If your product is not working correctl y, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support informa tion and updates on the Lenovo Web site located at http://consumersupport.lenovo.co m. * Only for the [...]

i Chapter 1. Gett ing to know your comp uter ...... ..... .... ..... .... .... ....... 1 Top view ................ ........... ........... ....1 Left-side view . ........... ............ .........4 Right-side view .......... ................. ....5 Front view ....... ........... ............ .........6 Bottom view ........................... ......[...]

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1 Chapter 1. Getting to know y our computer To p v i e w - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  G465 a d h b c e f i j[...]

2 Chapter 1. Getting t o know y our computer  G565 Note: The il lustratio ns in t his manual may dif fer fr om the actual pr oduct. Plea se r efer to the actual product. Attention: • Do NOT open the di splay panel beyond 130 degrees. When closing the display panel, be careful NO T to lea ve pe ns or any othe r objec ts in bet ween the di splay[...]

Chapter 1. Getting to kno w y our computer 3 Integrated camera (Select models onl y) Use the camera for video communicat ion. Wirele ss module antennas (Sele ct models onl y) The built-in ant ennas ensur e opti mal recept ion of wirele ss radio. Computer displa y The LCD dis play pr ovides brilliant visual out put. OneKey Rescue system button Press[...]

4 Chapter 1. Getting t o know y our computer Left-si de vie w - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Ken sington slot Attach a security lock (not su pplied) her e. Note: For details, see “Attaching a securi ty lock [...]

Chapter 1. Getting to kno w y our computer 5 Right-s ide vi e w - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Micro phone jack Connects to ext ernal mi crophones . Headphone jack Connects to exter nal headphones. Attention: • List[...]

6 Chapter 1. Getting t o know y our computer Fr ont v ie w - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Inte gr ated wireless device swi tch ( Se l ec t models onl y) Use th is swi tch to tu rn on/of f the[...]

Chapter 1. Getting to kno w y our computer 7 Bottom vie w - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Battery latch - manual The manual bat tery latch is used to keep t he batter y pack secur ed in place. Battery p[...]

8 Chapter 2. Learning the basics First use - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Reading the man uals Read the supplied m anuals before using you r computer .  Conncting to th[...]

Chap ter 2. L earning the basi cs 9  Putting y our computer into sleep state or shutti ng it down When you finish workin g with yo ur computer , you can put it i nto sleep sta te or shu t it down. Putt ing y our compu ter in to slee p state If you will be away from your computer for only a short time , put the computer into sleep state. When the[...]

10 Chapter 2 . Learnin g the basi cs Using A C adapter and battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Checki ng battery status Y ou can determine the p ercentage of battery power remaining by checking the battery icon i n the n otification a rea.  Charging th e [...]

Chap ter 2. L earning the basi cs 11  Removi ng the battery pack If you are not going to use the comput er fo r an ext end ed per io d of tim e, or i f you need to send your computer to Lenovo for service, etc. r em ove the battery pack from the computer . Before r emoving the battery pack, make sure the comp uter has been shut down.  Handlin[...]

12 Chapter 2 . Learnin g the basi cs Using t he touchpa d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - T ouchpad T o move the cursor on the scr een, slide your fingerti p over the pad in the dir ection in wh ich you wan t the cu rsor to [...]

Chap ter 2. L earning the basi cs 13 Usi ng the keyboa rd - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y our computer ha s a numeric keypa d and function keys incorporated in its st and ard k ey bo ard.  Numeric keypad G465 The keyboa[...]

14 Chapter 2 . Learnin g the basi cs  Function key combinations Through the use of the function keys , you can change opera tional features ins tan tly . T o use th is func tion , pre ss a nd hold Fn ; then pr ess one of the function keys . a b CapsLK b a b[...]

Chap ter 2. L earning the basi cs 15 The following describes the features o f each function key . Fn + Esc: T urn on/off the integrated camera. Fn + F1: Enter sleep mode. Fn + F2: T urn on/off the backlight of the LCD scr een. Fn + F3: Open the interface for the display device sw itch to select this notebo ok or an external display . Fn + F4: Open [...]

16 Chapter 2 . Learnin g the basi cs Connect ing e xternal de vices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y our comp uter has a wide r ange o f bui lt-i n featur es and c onn ecti on capabiliti es.  Using memory cards (not su pplied) Y our compu ter supports the f [...]

Chap ter 2. L earning the basi cs 17  Connecting a un iversal seria l b us (USB) device Y our computer comes with three USB ports compatible with USB devices.  Connecting a Bluetooth devi ce (Select models only) If your computer ha s an integrat ed Bluetooth adapter car d, it can connect to and transfer data wirelessly to othe r Bluetooth en [...]

18 Chapter 2 . Learnin g the basi cs Special keys an d b uttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  OneKe y Rescue system b utton ( ) • When the computer is powered-of f, pres s this button to enter the OneKey Rescue system if Lenovo One Key Resc[...]

Chap ter 2. L earning the basi cs 19 System status i n dicato rs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - These indicato rs inform you of th e computer stat us. G465 G565 c d ef b CapsLK a a b cd e f Caps lock indicator G465: G565: Num lock indicator G465[...]

20 Chapter 2 . Learnin g the basi cs Secur ing y our com p uter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This section provides information about how to help protect your computer from theft and unauthorized use.  Attachi ng a secur ity loc k (not sup[...]

Chap ter 2. L earning the basi cs 21  Using passw ords Using passwords help s prevent your computer from being used by others. Once you set a password and enable it, a pr ompt appears on the screen each time you pow er on the computer . Enter your password at the prompt. The computer cannot be used unless you enter the corre ct password. For det[...]

22 Chapter 3. Connecting to th e Internet As a global n etwork, the Internet con nects computers wo rldwide, providing services such as e-maili ng, informatio n searching, electronic commerce, W eb browsing and entertainment. Y ou can connect the computer to the Internet in the following w ays: W ired connection: use physical w iring to connec t. W[...]

Chapter 3. Connecting to the Interne t 23  Hard ware connection: Cable DSL  Software configura tion Consult yo ur Internet Service Provider (ISP) for details on how to configure your computer . Note: The above diagr ams ar e for refer ence onl y . Actual c o nnection met hod may vary . * * * * TV cable Splitter * Cable modem * * Not su pplie [...]

24 Chapter 3 . Connectin g to the In ternet Wireless connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - W ireless connections provide mo bile access to the Internet , allowing yo u to stay onl ine anywhere the wireless sign al covers. Div[...]

Chapter 3. Connecting to the Interne t 25  Using Wi-Fi/WiMAX (Select models onl y) Enab ling wirel ess con necti on T o enable wireless com munications, do th e following: 1 Slide the integrat ed wireless device switch from to . 2 Press Fn + F5 to make configurat ion. Har dware co nnection Soft ware conf iguratio n Consult your Internet Service [...]

26 Chapter 4. OneK ey Resc u e system OneK ey Rescue sy stem - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  Intr oduction The Lenovo OneKey Rescue system is an easy -to-use application that can be used to back up the data on your system partition (C dri[...]

Chapter 4. O neKey Rescue syst em 27  Using Lenov o OneKe y Rescue system (without Windo ws operating system) In the event that the operating system cannot be loaded, follow the steps below to access OneKey Rescue system. • Shut down your comput er . • Press the key to laun ch OneKey R escue sy stem. W ithin the program, you can choose to re[...]

28 Chapter 5. T r oubleshooting Frequently asked question s - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This section lis ts frequently asked ques tions and tells where you can find det ai l ed an sw er s. F or de tails about each publica tion in cluded in the packag e with [...]

Chapter 5. T roub leshooting 29 How can I install the device d rivers? A compatible device driver is a r equirem ent to ensure corr ect operation and performance of each component in your computer . If your computer is pr e-i nst alle d wit h an op era tin g sys tem, Leno vo pro vides al l dr iver s that you need in your hard disk. What can I d o i[...]

30 Chapter 5. T roub leshooting T roubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you do not find your problem here, see Chapter 2. The following section o nly describes problems that might negate the need to[...]

Chapter 5. T roub leshooting 31 A P assw ord prob l em I f or got my pass word. • If you forget your user passwor d, you must take your computer to a Le no vo authori zed servicer or a market ing repr esentativ e to have th e passwor d changed. • If you forget your HDD password, a Lenovo authorized s er vi c er ca nn o t re se t yo u r p as s w[...]

32 Chapter 5. T roub leshooting The computer does not return from sleep mode and the com- puter does not work. • If the computer does not r eturn from sleep mode, it may have enter ed hibernat ion mode automati cally beca use the battery is depleted. Chec k the power i n dicator . • If your co mputer is in sleep mo de, connec t the AC ada pter [...]

Chapter 5. T roub leshooting 33 Sound pr oblems No sound can be heard from the speaker e ven when the vol- ume is turned up. • Make s ure that: - The Mute f unction i s off . - The he adp hon e j ack is no t us ed. - Speakers are sele cted as the playback device . Battery pr ob lems Y our computer shuts down bef ore the batter y s tatus indica- t[...]

34 Chapter 5. T roub leshooting Other pr oblems Y our computer does not respond. • T o turn off your co mp uter , pre ss an d hold th e po wer button for 4 s eco nds or more. If th e com pu ter stil l does no t respo nd, remove the A C ada pter and the battery . • Y our computer might lock when it enters sleep mode during a communication opera [...]

35 Appendix A. C R U in struct ions Repl aci ng t he bat ter y - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - T o replace the battery , do the followin g: 1 T urn off the computer , or enter hibernation mode. Disconnect the AC adapter and all cables fr om the com[...]

36 Appendix A. CR U instructions Repl aci ng the hard dis k drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y ou can increase the storage capacity of your computer b y replacing the hard disk drive with one of greater capacity . Y ou can purchase a new hard disk drive from your reseller or Lenovo [...]

Appendix A. CRU instructions 37 T o replace th e hard disk drive, do the following: 1 T urn off the computer; then disconnect the AC ada pter and all cables from the computer . 2 Close the computer display , and then turn the computer over . 3 Remove the battery pack. 4 Remove the Har d disk drive (HDD)/Memory/CPU (Central pr o cessing unit)/Mini P[...]

38 Appendix A. CR U instructions 5 Remove the fr ame fixi ng scr ews . 6 Pull the tab in the direction shown by arrow . c c c d d[...]

Appendix A. CRU instructions 39 7 T ake out the hard disk drive secured in a metal frame . 8 Remove the screws and detach the metal frame fr o m the hard disk drive. 9 Attach the metal fram e to a new hard disk drive and tighten the screws. 0 Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors [...]

40 Appendix A. CR U instructions Repla cing memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Y ou can increase the amount of memory in your computer by insta lling a double -data- rate three syn chronous dy namic ra ndom a ccess me mory (DDR3 S[...]

Appendix A. CRU instructions 41 6 If two DDR3 SDRAMs are already installed in the memory s lot, remove one of them t o make ro om for the ne w one by p r essi ng ou t on th e lat ches on both edges of the socket at the same time. Be sur e to save the old DDR3 SDRAM for fut ure use. 7 Align the notch of the D DR3 SDRAM with the protrusion of the soc[...]

42 Appendix A. CR U instructions T o make su re that the DDR3 SDRAM is installed correctly , do as follows: 1 T urn the compu ter on. 2 Hold F2 during startup. The BIOS setup ut ility screen opens. The System Memory item show s the total amou nt of memory installed in your computer . Note: If only o ne DDR3 SDRAM is used on the computer you are ser[...]

Appendix A. CRU instructions 43 Remo ving the optical drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - T o remove the optical drive, do the following: 1 Remove the Har d disk drive (HDD)/Memory/CPU (Central pr ocessing unit)/Mini PCI Express Car d slot compartment cover . 2 Remove the s[...]

44 Appendix A. CR U instructions The following table provides a list of CRUs (Customer Replaceable Units) for your computer , and informs you of wher e to find replace ment instructions. Setup P oster User Guide A C adap ter O P ower cord f or A C adapter O Battery O O Bottom ac cess doors O Hard di sk driv e O Memor y O Optic al dr ive O[...]

45 Appendix B. L enov o lim ited warra nty L505-001 0-01 04/20 08 This Lenovo Limited W arranty applie s o nly to Leno vo brand ed har dware products you purchased for your own use and not for resale. This Lenovo Li mited W arranty is a vailable i n other lang uages at www .lenovo.com/warranty .  What this war ranty co vers Lenovo warrants that [...]

46 Appendix B. Lenov o limited warranty  How to obtain warrant y service If the produ ct does not function as warranted during the warranty period, you may obtain w arranty service by contacting Lenovo or an a pprov ed service provider . Each of t hem is referred to as a “Service Pr ovider .” A list of Service Pr ovider s and th eir tele pho[...]

Appendix B. Lenov o limited warranty 47  Replacement of a pr oduct or part When the warrant y service invo lves the r eplacement of a pr oduct o r part, the re placed p rod uct or part b ecomes Le novo’s pr operty and the r eplacement product or part becomes your property . Only unaltered Le novo products and parts ar e elig ible for r eplace [...]

48 Appendix B. Lenov o limited warranty  Use of personal i nf ormation If you obtain service under this warranty , Lenovo will store, use and process infor mation ab out your wa rra nty se rvice and y our co ntac t informa tion , includin g name, pho ne numbers , addr ess, and e-mail addr ess. Lenovo will u se this information to perform service[...]

Appendix B. Lenov o limited warranty 49  Limitation of l iability Leno vo is r espons ible fo r lo ss or da mage to your pr oduct on ly wh ile it is : 1) i n your Service Provider ’s po ssession; or 2 ) in transi t in thos e cases where the Service Provider is responsible for t he transportation. Neither Lenovo nor your Servi ce Prov ider is r[...]

50 Appendix B. Lenov o limited warranty  Dispute resoluti on If you ac quir ed the p ro duct in Cambod ia , Indo nesia , Philip pines , Vi e t n a m o r Sri La nka , dis pute s arising out of or i n conn ect ion with th is w arran ty s hal l be final ly settled by arbi tration h eld i n Sin gapo re and this warr anty shal l be governed, constr u[...]

Appendix B. Lenov o limited warranty 51 W arrant y inf ormation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If requ ired, your Service Provider will pr ovide repair or exchange service depending on the ty pe of warran ty service spec ified for yo ur pro duct[...]

52 Appendix B. Lenov o limited warranty  T ypes of war r anty service 1 Customer Replaceable Unit (“CRU”) Service Under CRU Se rvice, yo ur Servic e Provider will ship CRU s to you for inst alla ti on by you. CRU inf orm atio n and replacement instructions are shipped with your product and ar e available from Lenovo at any t ime upon request[...]

Appendix B. Lenov o limited warranty 53 4 Customer Carry-In or Mail-In Service Under C usto mer Carr y-In o r Mail-I n Servi ce, yo ur product w ill b e repaired or exchanged at a designated service center , wi th del ivery o r shipp ing arran ged b y you. Y ou are responsi ble to deli ver or mail , as your S ervic e Prov ider spec ifies, (p re pai[...]

54 Appendix C. Pr oduct specific Notices The notices in this appendix are specific to the product with the given MT number . Notices that are common for most Lenovo products ar e included i n “Ap pendix A. No tices ” of th e Lenovo Safe ty and Ge nera l Inf ormat ion Gui de . Ener gy s tar inf ormation - - - - - - - - - - - - - - - - - - - - - [...]

Appendix C. Produc t specific Notices 55 T o awaken your com puter from a Sleep mode, pr ess any key on your keyb oa rd . For m ore inform ation ab ou t the se sett ings , r efer to you r W indow s Help and Su pport infor mat ion syst em. T able 1. ENERG Y ST AR power-management features Windo ws ® 7 Power plan: Energy Star •T u r n o f f t h e [...]

56 Appendix C. Product spe cific Notices Electr onic e missions notices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The following information refers to Lenovo G 465/G565 , machine type 20070, 4382/20071 , 4385 .  Federal Comm unications Commission (FCC) Sta t ement This equipment has been t est[...]

Appendix C. Produc t specific Notices 57 Respon sible pa rty: Lenovo (United States) Incorporated 1009 Thin k Place - Bu ilding O ne Morrisville, N C 27560 U.S.A. T elephone: (919) 2 94-5900  Industry Canada Cl ass B Emission Compliance Stat ement This Class B digital apparat us co mpli es with Canadia n ICES-003.  A vis de conf ormité à la[...]

58 Appendix C. Product spe cific Notices Deutschland: Einhaltung des Gesetzes über die elektroma gnetische V erträglichkeit von Betriebsmittein Dieses Produkt entspri cht dem “Gesetz über die elektromagnetische V erträgl ichkeit von Bet riebsmitteln ” EMVG (früher “Gesetz über die elektromagnetische V erträglic hkeit von Geräten”). [...]

Appendix C. Produc t specific Notices 59  European Union Compliance Statement Class B Compliance Eur opean Unio n - Compl iance t o the Electr omagnet i c Com patib ility Dir ective This product is in con formity with the protecti on requiremen ts of EU Council Directive 200 4/108/EC on the appr oximation of the laws o f the Memb er States relat[...]

60 Appendix D . Specif ication s Model Na me: G465/G565 M ac hine T ype: 20070, 4382/ 20071 , 4385 Not e: The fo llowing speci fication s may c ontai n technic al in accuracie s or ty pogra phical errors. Lenovo reserves the right to improve and/or change specificat ions at any time without notice. G465 G565 Form F actor Size App r . 340 mm × 231.[...]

61 T rademarks The fol lowing te rms are trad emarks or re giste red trademarks o f Leno vo in the Uni ted Stat es, oth er count ries, or both . Leno vo Ve r i F a c e OneKey Microsoft and W indows are trademarks of Micr osoft Corporation in the United S tates, o ther co untries , or bo th. Other c ompany , p roducts, or servic e names may b e trad[...]

62 Index AC adapter Using ............ ............... ........... ......... .......... 10 Battery Charging ........... ...... ...... ...... ........ ............ . 10 Bluetooth Connecting ....... ......... ........... ......... .......... 17 Cam era .......... ...... ...... ......... ........... ......... .. 3 , 15 Freq ue nt ly A ske d Q ue stio [...]

Index 63 Touchpad .......... ......... ........... ......... ............ .. 12 Troubleshooting ........... ............ ......... ..... 30 USB port ......... ............... ........... ......... ...... 4 , 17 VeriFace Using ........... ...... ...... ........ ............ ......... ..... 20 Warranty inf ormation ....... ......... ........ 51 T U V[...]

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If your product is not working correctl y, DO NOT RETURN IT TO THE STORE. For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686). Additionally, you can find support informa tion and updates on the Lenovo Web si te located at http://consumersupport.lenovo.co m. * Only for the[...]

V1.0_en-US Rev. RB01 Lenovo G465/G565 User Guide Read the safety notices and important tips in the included manuals before using your computer . ©Lenovo China 2010 New World. New Thinking. TM www.lenovo.com[...]