Lenovo ThinkPad R50 Series manual

T hinkP a d ® R5 0 Ser ie s S e rvi c e an d T r o u b l es h o o tin g Gu i d e[...]

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T hinkP a d ® R5 0 Ser ie s S e rvi c e an d T r o u b l es h o o tin g Gu i d e[...]

Note Before using this information and the pr oduct it supports, be sure to read the general information under “Important safety information” on page v, Appendix A, “W ireless r elated information,” on page 43, Appendix B, “W arranty information,” on page 47, and Appendix D, “Notices,” on page 77. First Edition (May 2005) © Copyrig[...]

Contents Important safety information . . . . . .v Conditions that req ui re immediate action . .v General safety guidelines . . . . . . . .v i Service . . . . . . . . . . . . .v i Power cords and power adapters . . . .v i i Extension cords and r elated devices . . . viii Plugs and outlets . . . . . . . . . viii Batteries . . . . . . . . . . . . vi[...]

iv ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Σηµαντικς οδηγες σχετικ µε την ασϕλεια Σηµεωση Παρακαλο!µε διαβστε πρ τα τις σηµαντικς πληροϕορες για την ασϕλεια. Οι πληροϕορες αυτς µπορο!ν να σας βοηθσουν να χρησιµοποι[...]

Καταστσεις που πρπει να αντιµετωπζονται µεσα Τα προϊντα µπορον να υποστον ζηµις λγω κακς χρσης  αµλειας. Σε ορισµνες περιπτσεις, οι ζηµις σως εναι τσο σοβαρς ?[...]

Σηµεωση: Αν παρατηρσετε ττοιες συνθκες σε προϊ&ν (π.χ. µια επκταση καλωδου) που δεν χει κατασκευαστε απ&  για τη Lenovo, σταµατστε να χρησιµοποιετε αυτ& το προϊ&ν ως &το[...]

Προσοχ: Προτο! ξεκινσετε την αντικατσταση µονδων CRU, κλεστε τον υπολογιστ και περιµνετε τρα ως πντε λεπτ µχρι να µειωθε η θερµοκρασα στο εσωτερικ& του υπολογιστ πριν [...]

Φις και πρζες Αν κποια πρζα που σκοπε!ετε να χρησιµοποισετε µε τον υπολογιστ χει ενδεξεις ζηµι ν  διβρωσης, µην τη χρησιµοποισετε ως &του αντικατασταθε απ& ηλεκτρολ&γ?[...]

κρα της µπαταρας, σταµατστε να τη χρησιµοποιετε και αντικαταστστε τη µε καινο!ργια απ& τον κατασκευαστ της µπαταρας. Οι µπαταρες µπορο!ν να υποστο!ν βλβη &ταν παραµνουν αχρ[...]

Για την ασϕλει σας και για τη βελτιστοποηση της απ&δοσης του υπολογιστ, να παρνετε πντα τις ακ&λουθες βασικς προϕυλξεις &σον αϕορ τον επιτραπζιο υπολογιστ: v ]ταν ο υπολ?[...]

Πρσθετες πληροϕορες ασϕλειας ΚΙΝ∆ΥΝΟΣ Το ηλεκτρικ ρεµα στα καλδια ρεµατος, τηλεϕνου και επικοινωνας εναι επικνδυνο. Για να αποϕγετε τον κνδυνο ηλεκτροπληξας, ταν εγ?[...]

ΚΙΝ∆ΥΝΟΣ Μειστε τον κνδυνο πυρκαγι"ς και ηλεκτροπληξας τηρντας π"ντα τις βασικς προϕυλ"ξεις, πως: v Μη χρησιµοποιετε τον υπολογιστ µσα  κοντ" σε νερ. v Κατ" τη δι&qu[...]

ΚΙΝ∆ΥΝΟΣ Αν η εϕεδρικ µπαταρα δεν αντικατασταθε µε το σωστ τρπο, υπ"ρχει κνδυνος κρηξης. Η µπαταρα λιθου περιχει λθιο και µπορε να εκραγε αν ο χειρισµς  η απρριψ ?[...]

ΚΙΝ∆ΥΝΟΣ Για να ελαττσετε τον κνδυνο πυρκαγι"ς, ηλεκτροπληξας  τραυµατισµο κατ" τη χρση τηλεϕωνικο εξοπλισµο, τηρετε π"ντα τις βασικς προϕυλ"ξεις, πως: v Ποτ µην ε[...]

ΚΙΝ∆ΥΝΟΣ Τα προϊ&ντα laser Κατηγορας 1 δεν θεωρο!νται επικνδυνα. Ο σχεδιασµ&ς του συστµατος laser και της οπτικς µονδας αποθκευσης εξασϕαλζει τη µη κθεση σε ακτινοβολα laser , πνω [...]

Important notice for users Important regulatory notice for users Information about hard disk capacity The ThinkPad R50 Series computer complies with the radio frequency and safety standar ds of any country or region in which it has been appr oved for wireless use. Yo u are requested to install and use your ThinkPad computer in strict accordance wit[...]

xviii ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally , and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions f[...]

Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery , inserting a PC Card, or upgrading your memory . Use the contr ols shown to play , pause, and rewind the video clip. Note: If a bootable device is attached to the computer , and the boot priority of that devic[...]

Chapter 1. Overview of your new ThinkPad computer Y our ThinkPad at a glance . . . . . . .2 Features . . . . . . . . . . . . . .3 Specifications . . . . . . . . . . . .5 Caring for your ThinkPad computer . . . .6 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. 1[...]

Y our ThinkPad at a glance Front view Computer displa y Ultraba y Enhanced T r ackP oint System-status indicators T ouch pad Finger print reader P ower-status indicators Access IBM button External monitor connector Rear view Y our ThinkPad at a glance 2 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Features Processor v Intel ® Pentium ® M Processor v Intel ® Celeron ® M Processor Memory v Double data rate (DDR) synchr onous dynamic random access memory (DRAM) (on some models) v Double data rate II (DDRII) synchr onous dynamic random access memory (DRAM) (on some models) Memory Speed Support: Y our computer may not be able to operate at al[...]

v Ster eo headphone jack v Micr ophone jack v V ideo-out connector (S-V ideo) v 2 Universal Serial Bus (USB) connectors v IEEE 1394 connector (on some models) v Infrar ed port v RJ1 1 telephone connector v RJ45 Ethernet connector v Ultrabay ™ Enhanced v Docking connector v Integrated wir eless LAN feature (on some models) v Integrated Bluetooth f[...]

Specifications Size 14-inch model v W idth: 314 mm (12.4 in.) v Depth: 260 mm (10.2 in.) v Height: fr ont 34 mm (1.35 in.), rear 37 mm (1.46 in.) 15-inch model v W idth: 332 mm (13.1 in.) v Depth: 269 mm (10.6 in.) v Height: fr ont 37 mm (1.46 in.), rear 40 mm (1.58 in.) Environment v Maximum altitude without pr essurization: 3048 m (10,000 ft) v T[...]

Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer . Important tips: Be careful about where and how you work v Do not leave the base of your co[...]

v Use a quality carrying case that pr ovides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v A void inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with an optical driv[...]

v T ake care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v T urn off your computer if you ar e replacing a device in a device bay , or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer , reinstall the plastic bezel faces (if supplied). v Stor e y[...]

2. W ipe each keytop surface with the cloth. W ipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys. 3. Allow to dry . 4. To r emove any crumbs and dust from beneath the keys, you can use a camera blower with a brush or co[...]

Caring for your ThinkPad computer 10 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Chapter 2. Solving computer problems Diagnosing problems . . . . . . . . .1 2 T roubleshooting . . . . . . . . . . .1 2 Error messages . . . . . . . . . .1 2 Errors without messages . . . . . . .1 7 A password pr oblem . . . . . . . .1 9 A power switch problem . . . . . . .1 9 Keyboard pr oblems . . . . . . . .1 9 UltraNav problems . . . . . . . . [...]

Diagnosing problems If you have a problem with your computer , you can test it by using PC-Doctor ® for W indows. To run PC-Doctor for W indows, do as follows: 1. Click Start . 2. Move the pointer to All Programs (in W indows other than W indows XP , Programs ) and then to PC-Doctor for W indows . 3. Click PC-Doctor . 4. Choose one of the tests, f[...]

Message Solution 0177: Bad SVP data, stop POST task. Checksum of the supervisor password in the EEPROM is not corr ect. The system board should be r eplaced. Have the computer serviced. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. Checksum of the CRC2 setting in the EEPROM is not correct. Go to BIOS Setup Utility . Press F9 and then En[...]

Message Solution 0200: Hard disk err or The hard disk is not working. Make sur e that the hard disk drive is attached firmly . Run the BIOS Setup Utility; then make sure the har d disk drive is not disabled in the Startup menu. 021 x: Keyboard err or Make sure that ther e are no objects placed on the keyboar d, or if you have one, the external keyb[...]

Message Solution 0280: Previous boot incomplete Y our computer was previously unable to complete the boot process. Tu r n the computer off; then turn it on to start the BIOS Setup Utility . V erify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you stil[...]

Message Solution 1810: Hard disk partition layout error A problem in r ecognizing the layout of the partition on the hard disk has halted computer startup. Either the IBM Predesktop Ar ea has been deleted, or the hard disk contains corr upt data. To try to restart your computer , complete one of the following: v If the IBM Pr edesktop Area has been[...]

Message Solution Hibernation error The system configuration changed between the time your computer enter ed hibernation mode and the time it left this mode, and your computer cannot resume normal operation. v Restor e the system configuration to what it was before your computer entered hibernation mode. v If the memory size has been changed, r e-cr[...]

If the power-on passwor d prompt does not appear , the brightness level might be set to minimum brightness. Adjust the brightness level by pressing Fn+Home. If the screen still r emains blank, make sure that: v The battery is installed corr ectly . v The ac adapter is connected to the computer and the power cor d is plugged into a working electrica[...]

than the display size. This is to maintain compatibility with other DOS applications. To expand the screen image to the same size as the actual screen, start the ThinkPad Configuration Pr ogram and click LCD ; then select the Screen expansion function. (The image might still look slightly distorted.) A password problem Problem: I forgot my passwor [...]

2. Remove the external numeric keypad or the mouse. 3. T urn on the computer and try using the keyboard again. If the keyboard pr oblem is resolved, car efully reconnect the external numeric keypad, external keyboard, or mouse, making sur e that you have seated the connectors properly . If keys on the keyboard still do not work, have the computer s[...]

Problem: The mouse or the pointing device does not work. Solution: Make sure that the T rackPoint is enabled in the ThinkPad Configuration Program, and then try using the T rackPoint. If the T rackPoint works, the error might be due to the mouse. Make sure that the mouse or pointing-device cable is secur ely connected to the ThinkPad Dock II, the T[...]

If these items are corr ect, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low . Connect the ac adapter to the computer , or replace the battery with a fully char ged one. Problem: When you take action to return fr om standby m[...]

Solution: Check whether any option has been selected that would disable your computer from entering standby or hibernation mode. Problem: The system does not wake up at the time set on the timer , if the computer is not connected to an ac power source, – or – The system does not enter hibernation mode from suspend mode if the computer is not co[...]

1. Start the ThinkPad Configuration Pr ogram. 2. Click Power Management . 3. Click the Hibernate tab. 4. Select the hibernate support checkbox. 5. Click OK. Note: If you want to be able to enter hibernation mode by pressing Fn+F12, you need to install the PM driver . Problem: Under W indows XP , the Fn+F3 key combination does not make the computer [...]

1. Click the Settings tab. 2. Check whether the scr een resolution and color quality are corr ectly set. 3. Click Advanced . 4. Click the Adapter tab. 5. Make sur e that “ AT I Mobility RADEON xxxxx ” , “ AT I Mobility FIRE GL xxxxx ” , or “ Intel xxxxx ” is shown in the adapter information window . Note: The device driver name xxxxx de[...]

If the battery cannot be fully charged in 24 hours, use a new battery . Problem: Y our computer shuts down before the battery status indicator shows empty . or Y our computer operates after the battery status indicator shows empty . Solution: Discharge and r echarge the battery . Problem: The operating time for a fully charged battery is short. Sol[...]

the “ Excluded from boot or der ” list, it is disabled. Select the entry for it in the list and press the x key . This moves the entry to the “ Boot priority order ” list. A startup problem Problem: The Microsoft ® W indows operating system will not start. Solution: Use the Rescue and Recovery workspace to help solve or identify your probl[...]

3. After the Rescue and Recovery workspace opens, you can do the following: v Rescue and Restore Y our files, folders, or backups. v Configure Y our system settings and passwords. v Communicate Use the internet and link to the ThinkPad support site. v T roubleshoot Diagnose problems using diagnostics. In the top panel of the Rescue and Recovery wor[...]

Other problems Problem: The computer locks or does not accept any input. Solution: Y our computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer , press and hold the power switch for 4 seconds or more. Problem: The computer does not sta[...]

Solution: If you select the Maximum Battery mode for the Intel SpeedStep ® technology , this problem may occur . This mode is designed to achieve maximum battery life by switching the processor speed between the regular low speed and half of that speed, depending on how much the processor is used. If the use incr eases, Intel SpeedStep switches th[...]

Solution: Make sure that the pr oblem is not being caused by the application. Check that your computer has the minimum requir ed memory to run the application. Refer to the manuals supplied with the application. Check the following: v The application is designed to operate with your operating system. v Other applications run correctly on your compu[...]

To start BIOS Setup Utility , do as follows: 1. To pr otect yourself against accidental loss of data, back up your data and computer registry . For details, r efer to the on-board help. 2. Remove any diskette fr om the diskette drive, and then turn off the computer . 3. T urn on the computer; then, while the message, “ To interrupt normal startup[...]

Yo u can use either the Rescue and Recovery program or the Rescue and Recovery workspace to restor e the contents of the hard disk to an earlier state using any of the stored backups. The Rescue and Recovery workspace r uns independently of the W indows operating system. Ther efore, you can start it by pressing the blue Access IBM button when pr om[...]

Notes: 1. Replace the har d disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive wer e not designed for frequent changes, or drive swapping. 2. The Rescue and Recovery workspace and the Pr oduct Recovery program are not contained in the optional har d disk drive. Attention Handling a hard disk drive v[...]

6. Detach the cover fr om the hard disk drive. 1 1 2 7. Attach the cover to a new har d disk drive. 8. Insert the har d disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Close the computer display and place the computer with its bottom side up. Reinstall the screw . 10. Reinstall the battery . 11 . T urn the comput[...]

Replacing the battery 1. T urn of f the computer , or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer . Note: If you are using a PC Car d, the computer might not be able to enter hibernation mode. If this happens, turn off the computer . 2. Close the computer display , and turn the computer over . 3. Slide an[...]

6. T urn the computer over again. Connect the ac adapter and the cables to the computer . Replacing the battery Chapter 2. Solving computer problems 37[...]

Replacing the battery 38 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Chapter 3. Getting help and service Getting help and service . . . . . . . .4 0 Getting help on the We b . . . . . . . .4 0 Calling the Customer Support Center . . .4 0 Getting help around the world . . . . . .4 2 © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. 39[...]

Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about wher e to go for additional information about ThinkPad computers, what to do if you experience a proble[...]

The following items are not cover ed: v Replacement or use of parts not manufactur ed for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX v Identification of softwar e problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or[...]

Getting help around the world If you travel with your computer or relocate it to a country wher e your ThinkPad machine type is sold, your computer might be eligible for International W arranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authoriz[...]

Appendix A. Wireless related information Wireless interoperability W ir eless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN pr oduct that is based on Direct Sequence Spr ead Spectrum (DSSS) and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology , and is compliant to: v The IEEE 802.1 1a/b/g Standard o[...]

Because W ir eless LAN Mini-PCI Adapter and Bluetooth Daughter Card operates within the guidelines found in radio frequency safety standar ds and recommendations, Lenovo believes the integrated wir eless cards ar e safe for use by consumers. These standards and r ecommendations reflect the consensus of the scientific community and result fr om deli[...]

Access Point that is W i-Fi compliant or in Ad Hoc mode, this device will operate in its authorized modes in all geographies. Please reconfigur e selected frequencies when you travel fr om one country to another . Enabling Extended Channel Mode The statement below regar ding the extended channel mode is applicable when the system supports this func[...]

46 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Appendix B. W arranty information Lenovo Statement of Limited W arranty LSOL W -00 05/2005 Part 1 - General T erms This Statement of Limited Warranty includes Part 1 - General T erms, Part 2 - Country-unique T erms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties pr ovided by Lenovo Group Lim[...]

What this W arranty Does not Cover This warranty does not cover the following: v any softwar e programs, whether pre-loaded or shipped with the Machine, or installed subsequently; v failur e resulting from misuse, accident, modification, unsuitable physical or operating environment, or impr oper maintenance by you; v failur e caused by a product fo[...]

If your problem can be r esolved with a Customer Replaceable Unit ( “ CRU ” ) (e.g., keyboard, mouse, speaker , memory , hard disk drive), your Service Provider will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be r esolved over the telephone or electron[...]

other service locations around the world), and (c) ensur e that such processing complies with any laws applicable to such Personal Data. Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider ’ s possession or 2) in transit in those cases wher e Lenovo is responsible for [...]

and Lenovo ’ s rights, duties, and obligations arising from, or r elating in any manner to, the subject matter of this Statement of Limited W arranty , without regar d to conflict of law principles. THESE W ARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MA Y ALSO HA VE OTHER RIGHTS WHICH VA R Y FROM S TAT E TO S TAT E OR JURISDICTION TO JURISDI[...]

MEXICO Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited W arranty will be settled exclusively by the Federal Courts of Mexico City , Federal District. P ARAGUA Y Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited W a[...]

UNITED ST A TES Governing Law: The following replaces "laws of the country in which you acquir ed the Machine" in the first sentence: laws of the State of New Y ork. ASIA P ACIFIC AUSTRALIA What this W arranty Covers: The following paragraph is added to this section: The warranties specified in this Section are in addition to any rights y[...]

Other vacancies shall be filled by the respective nominating party . Pr oceedings shall continue from the stage they wer e at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator , prov[...]

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator , provided that the arbitrator was validly and properly appointed. All proceedings shall be conducted, including all documents pr esented in such proceedings, [...]

W arranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the Philippines then in effect. The arbitration awar d shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law . The number of arbit[...]

If you purchase a Machine in one of the W estern European countries, as defined above, you may obtain warranty service for that Machine in any of those countries from a Service Pr ovider , provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service. If you purchased a Personal Computer Mac[...]

Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited W arranty and relating ther eto, including its existence, will be the competent court of law in V ienna, Austria (Inner -City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea,[...]

termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in V ienna (V ienna Rules) by three arbitrators appointed in accordance with these r ules. The arbitration will be held in V ienna, Austria, and the official language of the pr oceedings[...]

1. Lenovo ’ s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited W arranty or due to any other cause related to this Statement of Limited W arranty is limited to the compensation of only those damages and losses proved and actually arisin[...]

THE FOLLOWING TERMS APPL Y TO THE COUNTR Y SPECIFIED: AUSTRIA The provisions of this Statement of Limited W arranty replace any applicable statutory warranties. What this W arranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for a Lenovo Machine covers the functionality of the Machine for i[...]

In such instances, regar dless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no mor e than: (items 1 and 2 unchanged). GERMANY What this W arranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for a Lenovo Machine covers the functionality of the Mac[...]

Except as expressly pr ovided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are her eby excluded. Limitation of Liability: The following repla[...]

involving nonperformance by Lenovo in respect of the subject matter of this Statement of W arranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from Lenovo. UNITED KINGDOM Limitation of Liability: The following replaces the terms of this section is in its entirety: For the purposes of this s[...]

Part 3 - W arranty Information This Part 3 provides information r egarding the warranty applicable to your Machine, including the warranty period and type of warranty service Lenovo provides. W arranty Period The warranty period may vary by country or region and is specified in the table below . NOTE: ″ Region ″ means either Hong Kong or Macau [...]

Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service 1833 All Parts and Labor - 3 years Battery pack - 1 year 5 1 1834 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 1 year Battery pack - 1 year 6 1 Other Parts and Labor - 1 year Battery pack - 1 year 7 1 1836 US Parts and Labor - 1 year Batte[...]

Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service 1849 US and Canada Parts and Labor - 1 years Battery pack - 1 year 6 1 1850 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 4 years Battery pack - 1 year 6 1 Other Parts and Labor - 4 years Battery pack - 1 year 7 1 1870 All Parts and Labor -[...]

Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service 2883 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 1 year Battery pack - 1 year 6 1 Other Parts and Labor - 1 year Battery pack - 1 year 7 1 2887 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 1 year Battery pack - 1 yea[...]

Lenovo will ship CRUs to you for you to install, T ier 1 CRUs ar e easy to install whereas T ier 2 CRUs requir e some technical skill and tools. CRU information and replacement instr uctions are shipped with your Machine and are available fr om Lenovo at any time on your request. Yo u may request that a Service Pr ovider install CRUs, at no additio[...]

When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of warranty service is appropriate for the repair . * This type of service is called ThinkPad EasyServ or EasyServ in some countries. To obtain warranty service contact a Service Provider . In Canada or the United States, call 1-800-IBM-SER V (426-7[...]

Country or Region T elephone Number Czech Republic +420-2-7213-1316 Denmark 4520-8200 warranty service and support: 7010-5150 (Danish) Dominican Republic 566-4755 566-5161 ext. 8201 To l l Free within the Dominican Republic: 1-200-1929 (Spanish) Ecuador 1-800-42691 1 (Spanish) El Salvador 250-5696 (Spanish) Estonia +386-61-1796-699 Finland 09-459-6[...]

Country or Region T elephone Number Japan ThinkPad: To l l free: 0120-887-874 For International: +81-46-266-4724 Both of the above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer . Please ask for ″ English support please[...]

Country or Region T elephone Number Slovakia +421-2-4954-1217 Slovenia +386-1-4796-699 Spain 91-714-7983 91-397-6503 (Spanish) Sri Lanka +94-1 1-2448-442 (English) Sweden 08-477-4420 warranty service and support: 077-1 17-1040 (Swedish) Switzerland 058-333-0900 warranty service and support: 0800-55-54-54 (German, French, Italian) Ta i w a n 886-2-8[...]

In the event that warranty repair is r equired please call the Customer Support Center at 001-866-434-2080, where you will be dir ected to the nearest Authorized Service Center . Should no Authorized Service Center exist in your city , location or within 70 kilometers of your city or location, the guarantee includes any reasonable delivery char ges[...]

Appendix C. Customer Replacement Units (CRUs) Customer replaceable units (CRUs) For your ThinkPad computer , the following parts are designated Customer Replaceable Unit (CRU) parts. Listed below are the CRUs and the documentation wher e removal/r eplacement instructions are located. Service and T roubleshooting Guide Setup Poster Access IBM Online[...]

v The Customer Support Center . For the telephone number of the Support Center for your country or region, see “ W orldwide telephone list ” on page 70. 76 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Appendix D. Notices Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area. Any refer ence to a Lenovo product, pr ogram, or service is not intended to state or imply that o[...]

indemnity under the intellectual property rights of Lenovo or thir d parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The r esult obtained in other operating environments may vary . Lenovo may use or distribute any of the information you supply in any way it believes appr[...]

instructions, may cause harmful interfer ence to radio communications. However , there is no guarantee the interfer ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of f and on, the user is encouraged to try to corre[...]

This product has been tested and found to comply with the limits for Class B Information T echnology Equipment according to CISPR 22/Eur opean Standard EN 55022. The limits for Class B equipment wer e derived for typical residential envir onments to provide r easonable protection against interference with licensed communication devices. Environment[...]

need to dispose of a battery pack, contact the proper person in IBM sales, service, or marketing, and follow that person ’ s instructions. Yo u can also see the instructions at www .ibm.com/jp/pc/environment/r ecycle/battery If you use a ThinkPad computer at home and need to dispose of a battery pack, you must comply with local ordinances and r e[...]

International Program License Agreement: The software licensed to you under this offer does not include softwar e upgrades or technical support, and is subject to the terms and conditions of the IBM International Program License Agreement (IPLA) that accompanies the softwar e. Y our use of the Lotus SmartSuite and Lotus Notes programs described in [...]

– In Asia Pacific Countries: Vi a the Internet: http://smartsuite.modusmedia.com Mail address: IBM - Lotus Notes and SmartSuite Pr ogram Modus Media International eFulfillment Solution Center 750 Chai Chee Road #03-10/14, T echnopark at Chai Chee, Singapore 469000 Fax: +65 6448 5830 To inquire about an order , contact: Smartsuiteapac@modusmedia.c[...]

Other company , product, or service names may be trademarks or service marks of others. 84 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

Index B battery problems 25 replacing 36 BIOS Setup Utility 31 C carrying the computer 6 cleaning the computer 11 computer screen 24 configuration setup 31 Customer replaceable unit (CRU) 75 parts list 75 D diagnosing problems 12 E environment 6 error messages 12 errors without messages 17 F features 3 fingerprint reader authentication problems 28 [...]

86 ThinkPad ® R50 Series Service and T roubleshooting Guide[...]

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Part Number: 39T2410 Printed in China (1P) P/N: 39T2410[...]