LevelOne KVM-9000 manual

LevelOne KVM-9000 IP KVM Extender User Manual V ersion 1.1-0609[...]

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T ABLE OF CONTENTS 1. T HE QUICK INST ALLA TION GUIDE ................................................................................................................. 1 Installation .............................................................................................................................................. 1 KVM-9000 hardware inst[...]

6.4 KVM Settings ............................................................................................................... ................ 42 6.4.1 User Console ............................................................................................................. ........... 42 6.4.2 Keyboard/Mouse ....................................[...]

1 1. The quick inst allation guide Inst allation LevelOne IP-KVM Extender , KVM-9000, redirects local keyboard, m ouse and video data to a remote administration console. All data is transmitted via IP . IP-KVM Extender can be used in a multi administrator and multi server env ironment as well. Besides, KVM- 9000 is a KVM switch, which can also be u[...]

2 Parameter V alue IP auto configuration DHCP IP-Address 192.168.1.22 Net-mask 255.255.255.0 Default-Gateway none Table 1-1: Initial configuration If this initial configuration doesn’t meet your local requirements, you need to do the initial IP configuration. Use one of the following ways: 1. Connect the enclosed NULL modem cable to the serial in[...]

3 and mouse can be used in the usual way . Open the console by choosing the appropriate link in the navigation frame of the HTML fronted. Figure 1-2 shows the top of the Remote Console. Figure 1-2: Top part of the Remote Console There are some options to choose from, and the important ones are the following: Auto Adjust button If the video displaye[...]

4 2 Introduction Thank you for purchasing KVM-9000. KVM-9000 can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. KVM-9000 defines a new class of remote KVM access devices. KVM-9000 combines digital remote KVM access vi a IP networks with comprehensive and integrated system management. KVM-9000 provides convenient, remote KVM access and control v[...]

5 Type of failure Detected by Hard disk failure Console screen, CMOS set-up information CPU fan failure By server specific management software RAM failure Boot-Sequence on boot console Table 2-1:Host system failures and how they are detec ted. 2.3 Features  Manage serves around the world  KVM (keyboard, video, mouse) access over IP and analog[...]

6 2.5 T echnical specifications Model No. Single port KVM-9000 PC Port 1 Console Port 1 PC Port Connector (All Female T ypes) PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin VGA HDDB 15 pin USB T ype B receptacle Console Port Connector (All Female T ypes) Local Console: PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin VGA HDDB 15pin Re[...]

7 2.7 Cable diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable A T to PS/2 key board adapter: (Optional) Din 5 pins Male to Mini Din 6 pin Female CA T5/5E/6 S traight Th rough UTP/STP Cable: 8P8C[...]

8 3 Hardware inst allation 3.1 Operation Overview Figure 3-1 shows the connections of KVM-9000 to its ho st, to peripheral devices , to the power source and to the local area network. Figure 3-1.a: KVM-9000 usage scenari o Figure 3-1.b: KVM-9000 usage scenari o KVM-9000 redirects local keyboard, mouse, and video dat a to a remote administration con[...]

9 Step 2 Connect the monitor to the KVM-9000 console side. Step 3 Connect the keyboard to the KVM-9000 console side. Step 4 Connect the mouse to the KVM-9000 console side. Step 5 Connect a VGA cable (15-pin HDDB Ma le / Male) with the Male side to both of the PC and the host of the KVM-9000. Step 6 Connect one end to the PS/2 mouse port on the com [...]

10 Step 8 (Option) Connect the type A connector of USB A-B cable to the host system, while using remote mass storage control. Step 8 Connect Ethernet and/or m odem, depending how you want to access KVM-9000 3.2.1 Ethernet connection The rear side of KVM-9000 provides a RJ-45 connector for Ethernet. The connector is used either for a 100 Mbps 100BAS[...]

11 3.3 Scenario of connecting KVM-9000 to the Multi-port KVM Switch system[...]

12 4 Configuration 4.1 Initial Configuration The KVM-9000's communication interfaces are a ll based on TCP/IP . It comes pre-configured with the IP configurati on listed in T able 4-1 . Parameter V alue IP auto configuration DHCP IP-Address - Net-mask 255.255.255.0 Default-Gateway none Table 4-1. Initial network configuration Warning If the DH[...]

13 Figure4-1. KVM-9000 setup tool On the upper left corner, the MAC address of t he KVM-9000 is displayed. To detect the MAC address, manually, press the bu tton “Refresh Devices”. The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the KVM-9000. If the KVM-9000 is connected via USB, it is classi[...]

14 When configuring with a serial terminal, rese t the KVM-9000 and immediat ely press the “ ESC ” key . Y ou will see some device information, and a “ => ” prompt. Enter “confi g”, press “ Enter ” and wait for a few seconds for the configuration questions to appear . Parameter V alue Bits/second 1 15200 Da ta bi ts 8 Parity No S[...]

15 4.1.3.2 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The KVM-9000 addresses this si tuation with an intelligent synchronization algorithm. There are two mouse modes available on the KVM-9000. Auto mouse speed The automatic mouse speed mode tries to detect the speed and[...]

16 Window s XP Mouse Settings Windows XP knows a setting named “improve mouse acceleration”, which has to be deactivated. Active Desktop If the Active Desktop feature of Micr osoft Windows is enabled do not use a plain background. Instead, use some kind of wallp aper. As an alternative, you could also disable the Active Desktop completely. To c[...]

17 5 Usage 5.1 Prerequisites The KVM-9000 features an embedded operating sys tem and applicati ons offering a variety of standardized interfaces. This chapter will descri be both these interfaces, and the way to use them in a more detailed manner . The interfaces are accessed usi ng the TCP/IP protocol family , thus they can be accessed usi ng the [...]

18 Figure 5-1. The Internet Explorer display i ng the en cryption key length Newer web browsers do suppor t strong encryption on default. 5.2 Login into the KVM-9000 and logout 5.2.1 Login into the KVM-9000 Launch your web browser. Direct it to the a ddress of your KVM-9000, which you configured during the installation process. The address us ed mi[...]

19 Warning The user “ super ” is not allowed to login via the serial interf ace of the KVM-9000. Warning Please make sure to change the super user password immediately after you have installed and accessed your KVM-9000 fo r the first time. Not changing the pass phrase for the super user is a severe se curity risk and might result in unauthoriz[...]

20 Exit from the KV M-9000 front end. Table 5-2. Buttons from the front end Warning If there is no activity for half an hour, the KVM-9000 will l og you out, automatically. A click on one of the links will bring you back to the login screen. 5.2.2 Logout from the KVM-9000 This link logs out the current user and presents a new login screen. Please n[...]

21 In case of problems, please consult your net work administrator in order to provide an appropriate network environment. 5.4 Main Window Starting the Remote Console opens an additi onal window. It displays the screen content of your host system. The Remote C onsole will behave exactly in the same way as if you were sitting directly in front of th[...]

22 Sync mouse Activates the mouse synchronization process. Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general, there is no need to change mouse settings on the host . Single/Double mouse mode Switches between the Single [...]

23 • Exclusive Access If a user has the appropriate permission, he can force the Remote Consoles of all other users to close. No one can open the Remote C onsole at the same time again until this user disables the exclus ive access, or logs off. A change in the access mode is also visible in the status line (see Figure 5-7). Figure 5-7. Remote Co[...]

24 • Local Cursor Offers a list of different cursor shapes to c hoose from for the local mouse pointer. The selected shape will be saved for t he current user and activated the next time this user opens the Remote Console. The number of available s hapes depends on the Java Virtual Machine; a version of 1. 2 or higher offers the full list. Figure[...]

25 Video Settings through the remote console Figure 5-11. Video Settings Panel Brightness Controls the bright ness of the picture Contrast Controls the contra st of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video card types ma y require different values here. The default settings in[...]

26 Figure 5-12. Soft Keyboard Opens up the Menu for the Soft-Keyboard. • Show Pops up the Soft-Keyboard. The Soft-Key board is necessary in case your host system runs a completely different language and country mapping than your administration machine. • Mapping Used for choosing the according language and country mapping of the Soft-Keyboard. [...]

27 US-English keyboard mapping. In this case you have to change the Local Keyboard setting to the right language, manually. • Hotkeys Opens a list of hotkeys defi ned before. Choose one entry, th e command will be sent to the host system. A confirmation dialog can be added that will be displayed before sending the select ed command to the remote [...]

28 6 Menu Options 6.1 Remote Control 6.1.1 KVM Console Figure 6-1. KVM Console To open the KVM console, either clicks on the menu entry on the left, or on the console picture on the right. To refresh the pi cture, click on the button “Refresh”. For the power settings see the Section called Remote Power . R 6.1.2 T elnet Console Figure 6-2. Teln[...]

29 The KVM-9000 firmware features a Telnet server that enables a user to connect via a standard Telnet client. In case the Telnet pr ogram is using a VT 100, VT 102 or VT 220 terminal or an according emulation, it is even possible to perform a console redirection as long as the KVM-9000 host machine is us ing a text mode screen resolution. Connecti[...]

30 terminal Starts the terminal passthr ough mode for serial port 1. The key sequence esc exit switches back to the command mode. The co mmand has an optional par ameter (1 or 2) to select the desired serial port for passthrough access.[...]

31 6.2 V irtual Media 6.2.1 Floppy Disk Figure 6-3. Virtual Floppy Area Upload a Floppy Image Within two small steps working on the basis of a certain (floppy) image can be achieved. • First, the path of the image has to be specified. You can do that either by hand, or by using the file selection dialog of your web browser. To open the file selec[...]

32 6.2.2 CD ROM Use Image on Windows Share (SAMBA) To include an image from a Windows share, select “ CD-ROM ” fr om the submenu. Figure 6-6. Selecting CD ROM Figure 6-7. Select Windows Share The following information has to be gi ven to mount the image properly: Share host The server name, or its IP address. Share Folder name The name of the f[...]

33 The specified image file is supposed to be a ccessible from the KVM-9000. The information above has to be given from the point of view of the KVM-9000. It is important to specify correct IP addresses, and device names. Other wise, KVM-9000 may not be able to access the referenced image file. Furthermore, the specified share has to be c onfigured[...]

34 Adjust the settings for the selected directory. • Activate the selected directory as a s hare. Select “ Sharing this folder ”. • Choose an appropriate name fo r the share. You may also add a short description for this folder (input field “ Comment ”). • If necessary, adjust the permissi ons (button “permissions”). • Click “[...]

35 From the menu, select the tab “Read”. Enter (or choose) the name of the file in which you would like to save the floppy content. Click on t he button “Copy” to initiate the image creation process. For related tools you may have a look at www.fdos.org 1 . CD ROM/ISO Images UNIX and UNIX-like OS To create an image file, make use of “dd?[...]

36 6.2.3 Drive redirection 6.2.3.1 Driver Installation Please follow the KVM Vi sion Viewer Setup Wizard step by st ep to install the driver from the attached CD ROM. 5-1 5-2 Wa r n i n g 1. Drive Redirection is only possible with Windows 2000 and t he latter version. 2. The Drive Redirection works on a low SCSI le vel and the SCSI protocol cannot [...]

37 Figure 5-17. KVM Vision V iewer Setup step 5-5 5-4 5-3[...]

38 6.2.3.2 Create a New Device  Start KVM Vision Viewer  Click on “ Device” and select “New Device” to create a new device Figure 5-17. Create a new Device Figure 5-17. Device Configuration dial og Device Name: Enter a name to your device. Network Address: Enter an IP address the KVM-9000 uses. Authentication Port: This is a fixed num[...]

39  Click Ok, the new device will be added as below, Figure 5-18. New Device 6.2.3.3 Drive Redirection Settings  Move the cursor to the new device that has been created.  Click on “Device” then select “Drive Redirection” and “Redirect local drive”. Figure 5-19. Drive Redirection Setting select Figure 5-20. Drive Redirection dia[...]

40 Port: This is a fixed number “443”. Device Authentication The factory default Username is “supe r” and the default Password is “pass”.  Click Ok, the new device icon will be changed as below, Figure 5-21. Drive Redirection finished 6.2.4 Options Options Figure 6-5. USB mass storage option Set this option to disable the mass storag[...]

41 6.3 User Management 6.3.1 Change Password Figure 6-12. Set password To change your password, ent er the new password in the upper entry field. Retype the password in the filed below. Click “ Apply ” to submit your changes. 6.3.2 Users And Group s Figure 6-13. Set User[...]

42 The KVM-9000 comes with 2 pre-c onfigured user accounts that have fixed permissions. The account super has all possible rights to conf igure the device and to use all functions KVM-9000 offers. The account “user” has only the permission to open and use the Remote Console. Even his user name and password can only be changed by the super accou[...]

43 User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the necessary access rights. Transmission Encoding The Transmission Encoding setting allows changi ng the image-encoding algorithm that is used to transmit the v[...]

44 Remote Console Type Specifies, which Remote Console Viewer to use. Default Java-VM Uses the default Java Virtual Machine of your Browser. This may be the Mi crosoft JVM for the Internet Explorer, or the Sun JVM if it is configured this way. Use of the Sun JVM may also be forced (see below). Sun Microsystems Java Browser Plugin Instructs the web [...]

45 “ keycode” is the key to be sent. Multiple key codes can be concatenated with a plus, or a minus sign. The plus sign builds key combi nations, all keys will be pressed until a minus sign or the end of the combination is encount ered. In this case all pressed keys will b e released in reversed sequence. So the minus sign builds single, separa[...]

46 extendend by three additio nal windows keys, “Generic 106-Key PC” for a japanese keyboard, and “Apple Macintosh” for the Apple Macintosh. USB Mouse Type Enables USB mouse type. Choose betwe en “MS Windows 2000 or newer” for MS Windows 2000 or Windows XP, or “Other Operat ing Systems” for MS Windows NT, Linux, or OS X. In “MS Wi[...]

47 This option decides if the local video out put of the KVM-9000 is active and passing through the incoming signa l from the host system. Miscellaneous Video Settings • Noise filter This option defines how the KVM-9000 reacts to small changes in the video input signal. A large filter setting needs less network traffi c and leads to a faster vide[...]

48 6.5 Device Settings 6.5.1 Network The Network Settings panel as shown in Fi gure 6-19 allows changing network related parameters. Each param eter will be explaine d below. Once applied the new network settings will immediately come into effect. Figure 6-19. Network Settings Warning The initial IP configuration is usually done directly at the hos[...]

49 Primary DNS Server IP Address IP address of the primary Doma in Name Server in dot notatio n. This option may be left empty, however the KVM-9000 will not be able to perform name resolution. Secondary DNS Server IP Address IP address of the secondary Domain Name Serv er in dot notation. It will be used in case the Primary DNS Server cannot be co[...]

50 6.5.2 Dynamic DNS Figure 6-20. Dynamic DNS A freely available Dynamic DNS service (dy ndns.org) can be used in the following scenario (see Figure 6-21): Figure 6-21. Dynamic DNS Scenario The KVM-9000 is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Sinc e the administrator does not k now the IP ad[...]

51 and registers its IP address there. The administrator may contact this server as well and pick up the same IP address belonging to his card. The administrator has to regi ster an KVM-9000 that is supposed to take part in the service with the Dynamic DNS Server a nd assign a certain hostname to it. He will get a nickname and a password in return [...]

52 6.5.3 Security Figure 6-22. Device Security Force HTTPS If this option is enabled access to the w eb front-end is only possible using an HTTPS connection. The KVM-9000 will not listen on t he HTTP port for incoming connections. In case you want to create your own SSL ce rtificate that is used to identify the KVM-9000 refer to the Section called [...]

53 6.5.4 Certificate Figure 6-23. Certificate Settings The KVM-9000 uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected clien t. During the connection establishment the KVM-9000 has to expose its identity to a client using a cryptogra phic certificate. Upon delivery, this certificate and the [...]

54 Figure 6-24. SSL Certificate Upload After completing these three steps, the KVM-9000 has its own certificat e that is used for identifying the card to its clients. Warning If you destroy the CSR on the KVM-9000 there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above. Common name Th[...]

55 Challenge Password Some certification authorit ies require a challenge password to authorize later changes on the certificate (e.g. revocation of the certificate). The minimal length of this password is 4 characters. Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person t hat is responsible[...]

56 Configurat ion or console login Do not use the serial port for any special func tion, use it only for t he initial configuration (see Table 4-1 ). Modem The KVM-9000 offers remote access using a telephone line in addition to the standard access over the built-in Et hernet adapter. The modem needs to be connected to the serial interface of the KV[...]

57 Passthrough access to serial port via Telnet Using this option, it is possi ble to connect an arbitrary device to the serial port and access it (assuming it provides terminal support) via Te lnet. Select the appropriate options for the serial port and use the Telnet Console, or a standard Telnet client to connect to the KVM-9000 . 6.5.6 Date And[...]

58 6.5.7 Event Log Figure 6-29. Event Log Important events like a login failure or a firmwa re update are logged to a selection of logging destinations (see Figure 6-29). Each of those events belongs to an event group, which can be activated separately. The common way to log events is to use the inte rnal log list of the KVM-9000. To show the log l[...]

59 NFS Logging enabled Define a NFS server, where a directory or a st atic link have to be exported, to write all logging data to a file that is located ther e. To write logging data from more than one KVM-9000 devices to only one NFS share, you hav e to define a file name that is unique for each device. When you change the NFS settings and press t[...]

60 6.6 Maintenance 6.6.1 Device Information Figure 6-31. Device Information Device information This section contains a summary of vari ous information regarding KVM-9000 and its current firmware. Connected Users This section lists all the active users who are logged in.[...]

61 6.6.2 Event Log Figure 6-32. Event Log List Figure 6-32 displays the log list including t he events that are logged by the KVM-9000. 6.6.3 Up date Firmw are Figure 6-33. Update Firmware[...]

62 The KVM-9000 is a complete st andalone computer. The software it runs is called the firmware. The firmware of the KVM-9000 can be updated remotely in or der to install new functionality or special features. A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site. If the firmw[...]

63 6.6.4 Unit Reset Figure 6-34. Unit Reset To reset a certain KVM-9000 functi onality, click on the button “Res et” as displayed in Figure 6-34 .[...]

64 7. T roubleshooting Q 001: The remote mouse doesn’t work or is not synchronous A 001: Make sure the mouse settings in KVM- 9000 match the mouse m odel. There are some circumstances where the mouse synchronization pr ocess could behave incorrectly, refer to Section 5.3.3 for further explanation. Q 002: The video quality is bad or the picture is[...]

65 anymore A 011: Please check, if you have an option like ”‘ Automatically move mouse pointer to the default button of dialog boxes”’ enabled in the mouse settings of the operating system. This option needs to be disabled. 8. Certificates FCC This equipment has been tested and f ound to comply with Part 15 of th e FCC Rules. Operation is s[...]

66 A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet[...]

67 A.3 RJ 45 Connector ISDN A.4 Serial SUB-D 9 Connector 1 A.5 KVM 15 pin connector[...]

68 B. Key Codes Table C.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards. They name a key on a standard 104 key PC keyboard with an US English language mapping. The layout for this key board is show[...]

69 F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B.1: Key Names[...]

70 C. Video Modes Table B.1 lists the video modes KVM-9000 suppor ts. Please don’t use other custom video settings besides of these. If done so, KVM-9000 may not be able to detect them. Resolution (x, y) Refresh Rates (Hz) 640 x 350 70, 85 640 x 400 56, 70, 85 640 x 480 60, 67, 72, 75, 85, 90, 100, 120 720 x 400 70, 85 800 x 600 56, 60, 70, 72, 7[...]