Lexmark 4069-XXX manual

4069-XXX Lexmark Optra TM T Lexmark and O ptra are trade mar ks of Le xmark International , Inc ., regi st ered in the Un ited States and/or oth er count ri es. • T able of Cont ents •I n d e x • Safety an d Not ic es • T rademarks • Star t Diagnos tics • Man uals Men u[...]

Edition: March 2001 The followi ng paragraph does not apply to any country where such provisi ons are inco ns iste n t with loca l law : LEXMARK INTERNA TIONAL, IN C . PR O VIDES TH IS PUBLIC A TION “AS IS” WITHO U T WARRANTY O F AN Y K IND, EITHER EXPRE SS OR IMPLIED , INCLUDING, BUT NO T LIMITED TO , THE IMP LIED W ARRANTIES OF MERCHANT ABILI[...]

Contents iii 4069-X XX Content s Not ices an d Safe ty Info rmati on . . . . . . . . . . . . . . . . . . . . . . . ix Laser Noti ces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety In formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Prefac e . . . . . . . . . . . . . . . . . [...]

iv Ser vic e Manual 4069-X XX Printhead Service Check . . . . . . . . . . . . . . . . . . . . . . . . . 2-91 Print Qu ality Servi ce Check . . . . . . . . . . . . . . . . . . . . . . . 2-92 Smart Car tridge Service Check . . . . . . . . . . . . . . . . . . . 2 -105 Serial P ort Service Che ck . . . . . . . . . . . . . . . . . . . . . . . 2-106 Tone[...]

Contents v 4069-X XX Maintena nce Page Count . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Setting Configuratio n ID . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Restore EP Factory Def aults . . . . . . . . . . . . . . . . . . . . . . 3-22 Print Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

vi Ser vic e Manual 4069-X XX Fuser Exit S ensor Flag A ssembly . . . . . . . . . . . . . . . . . . 4- 35 Fuser Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35 Fuser Lower Exit Guide A ssembly . . . . . . . . . . . . . . . . . . 4- 36 High Voltag e Power S upply . . . . . . . . . . . . . . . . . . . . . . . 4-37 Inte[...]

Contents vii 4069-X XX Parts Ca talog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 How To Use Th is Parts C atalog . . . . . . . . . . . . . . . . . . . . . . . 7- 1 Printer Serial Lab el . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Assembl y 1: Covers . . . . . . . . . . . . . . . . . .[...]

viii Ser vice Ma nual 4069-X XX[...]

Notices and Safety Informat ion ix 4069-X XX Notices and Safety Informati on Laser Notices The following las er notice l abels may be affixed to this pr inte r as sho wn: Lase r Advi sory Lab el[...]

x Ser vice Manual 4069-X XX Class 1 Laser S t atement Label[...]

Notices and Safety Informat ion xi 4069-X XX Laser Notice The pr inter i s cer t ified in the U.S. to conform to t he requir ements o f DHHS 21 CFR S ubchapter J for Class I (1) laser pro ducts, and elsewhere is c er tifi ed as a Clas s I laser p roduct c onf or ming to the requir ements of IEC 60825. Class I laser pro ducts are n ot consider ed to[...]

xii Ser v ic e Manual 4069-X XX Les pro duits la ser de Clas se I sont consid é r é s co mme des pr oduits non dange reux. Cett e impri mante est é qu ip é e d ’ un las er de Clas se IIIb (3b) ( ars é niure de gal lium d ’ une puissan ce nomin ale de 5 milliwat ts) é mettant sur des longueur s d ’ onde compri ses ent re 770 et 795 nan o[...]

Notices and Safety Inf ormatio n xiii 4069-X XX la Clas e I durante su us o nor mal, el manteni miento real izado po r el usuar io o cual quier otra situa ci ó n de se rvicio t é cnico . Declaração s obre Laser A impr essora es t á cer tifi cada nos E.U .A. em conformid ade com os requis ito s da reg ula men ta çã o DHHS 21 CFR Subcap í t u[...]

xiv Ser vice Ma nual 4069-X XX Lasermeddel else Pri nteren e r godkendt som et Klasse I-laser produkt, i ov erenstem melse me d krav ene i IEC 60825. Klass e I-lase rp rodukt er betragtes i kke som farlige. Pr inter en indehold er inter nt en Klasse IIIB (3b)- laser , de r nomine lt er en 5 milliwat t galliumar senid la ser , som arbejder p å b ø[...]

Notice s and Safety Inf or mation xv 4069-X XX Lase rpr odukter i Klass I anses ej h ä lso v å dl iga. S kriv are n har en inbyggd las er a v K lass IIIb ( 3b) som bes t å r av en laseren het av gallium -arse nid p å 5 milliwa tt som arbeta r i v å gl ä n gdsomr å det 7 70- 795 nanomete r . Lasersystemet oc h skrivaren ä r utform ade s å a[...]

xvi Ser vice Ma nual 4069-X XX Jap anese Laser Notice Chinese Laser Notice[...]

Notices and Safety Inf o r mation xvii 4069-X XX Korean Laser Notice Safety Information • This product is designe d, test ed and appr ov ed to m eet str ict global safety standa rds with the use of specifi c Lexmark compon ents. The sa f ety f eatures of so me par ts may not always be obvious. Lexmark is not r esponsible for the use of other repl[...]

xviii Service Man ual 4069-X XX s é curit é de ce r tain s é l é ments ne sont pas tou jours é viden tes. Le xmark ne pe u t ê tre tenu resp onsable de l'uti lisation d 'autres pi è ces de rechang e. • Les co nsignes d'entretie n et de r é parat ion de ce produit s'adress ent unique ment à un p ersonne l de maint enan[...]

Notices and Safety Inf ormatio n xix 4069-X XX F ac hpersonal sollte e ntspreche nde V orsichtsm a ß nahme n tref f en. Paut as de Segur idad • Este pro ducto se ha dise ñ ado, v eri ficado y apr obado para cum plir lo s m á s estri ctos est á ndar es de segur idad global usando los com ponente s espec í fic os de Lexmark . Puede q ue las ca[...]

xx Ser vice Manual 4069-X XX Informac ió de Seguretat • Aquest producte est à dis seny at, co mprov at i ap ro vat per tal d'ac ompli r les estric tes no r mes de seg ureta t glob als amb la util ilitzac i ó de compo nents e spec í fics de Lexmark . Les cara cter í stiques de s eguretat d'al gunes peces pot ser que no sempre sigui [...]

Notices and Safety Inf ormatio n xxi 4069-X XX Chinese Safety Information Korean Safety Informatio n Ozone Infor ma tio n This pr oduct does no t produc e measurable amoun ts of ozone ga s.[...]

xxii Ser vice M anual 4069-X XX Preface This manual is divide d into the following c hapters: • “ General Infor ma tion ” co ntains a g eneral descr ipti on of the pr inter , opti ons, and the main tenance app roach used to repair it. General envir onmental a nd safety instr uctions as well as speci al tools and test equi pment are listed i n[...]

Gene r al Inf or mat ion 1-1 4069-X XX 1. Genera l Info r ma tio n The Optra ™ T laser prin ters are letter q uality page pr inter s designed to attach to IBM-comp atible PC ’ s an d to most com puter net works. The Op tra T laser pr inte r is av ailable in th e f ollowing m odels. Model Nam e T ype Optra T 610 4069- 010 Optra T 610n 40 69-01n [...]

1-2 Ser vice Ma nual 4069-X XX Look at th e pri nter se rial la bel to ide ntify the printer you are work ing on. There are two ser vic e lev e ls of Optra T pr inte rs. Some pri nters are at a s er vice level B as indic ated by the B on the label .[...]

Gene r al Inf or mat ion 1-3 4069-X XX Options The following optio ns are available . Som e options are not available in ev ery coun tr y . Contac t y our point of purchas e f or options av ailable in y our coun t ry . Memor y options of 4MB, 8MB, 16MB, 32MB, 64MB and 128MB SDRAM DI MM Flash m emor y options of 2MB, 4MB, 8MB an d 16MB DIMM Integrat[...]

1-4 Ser vice Ma nual 4069-X XX Maintenance Approac h The dia gnostic inf or mation i n this ma nual lea ds you to the cor rect field r eplaceable unit ( FR U) or pa r t. Use the s er vice erro r codes, user statu s messa ges, user err or messag es, ser vice c hecks, and diagnos tic aids to deter mine th e printe r problem and r epair the failure. A[...]

Gene r al Inf or mat ion 1-5 4069-X XX Acr onyms CSU Customer Setup DIMM Dual In- Line Memo ry Module DRAM Dynamic Random Acces s Memor y EDO Enhanc ed Data Out EP Electrop hotographic Proc ess EPROM Erasable, Programmab le Read-Only Memor y ESD Electros tatic Dischar ge FR U Fiel d Replac eab le Unit GB Gigab yte HVPS High V oltage Po wer Sup ply [...]

1-6 Ser vice Ma nual 4069-X XX[...]

Diagno stic Informa tion 2-1 4069-X XX 2. Diagnostic Information St a rt CA UTION: Re mov e the power cord fr om the pr inter o r wall outlet before you connect or disconnec t any cable or electro nic board o r assembly for personal safety and to prevent damage to th e printe r . Use the handh olds on the side of the pri nter . Ma ke sure y our fin[...]

2-2 Ser vice Ma nual 4069-X XX Service Error Codes Ser vic e Error C odes are generally non-recoverable e xce pt in an inter mitten t cond iti on when you can POR the printer to temporar i ly recov er f rom the err or conditi on. Error Code Action 900 RI P Softw are Contact the ne xt support lev el or call Le xmark. 901 E ngine Flash Indicat es tha[...]

Diagno stic Informa tion 2-3 4069-X XX 914 DC p ick motor: No encoder feedb ack Check the inte gr ated pa per tra y (tra y 1 ) f or corre ct pape r loading. R eload t he paper and PO R the printer . If the error contin ues, go to the “ Input T r ay (s) Op tio n Service Che ck ” on page 2-51 . 917 T r ansf er Roll Indicates a prob lem in the tra[...]

2-4 Ser vice Ma nual 4069-X XX 928 E rase Lam ps Mo dels 010 /212/414/6 16 Indicates that the e ngine has detected th at either th e eras e lam p ass em b l y is mi ss ing or disco nne ct ed. Go to the “ Er ase Lamp Service Chec k (010/212/41 4/616) ” on page 2-45 . Mod e ls 41 b/41 e/41l and mo dels 01 0/21 2/41 4/616 at service le v el B do n[...]

Diagno stic Informa tion 2-5 4069-X XX 939 Co ntroller - Engine Comm unicat ions Error The contro ller board and the en gine board cannot commu nicate wit h one anot her . The co ntroller bo ard, engine bo ard or interc onnect b oard is def ectiv e. Che ck each board fo r correct i nstallation and secu re groun d. If no prob lem is f ound, rep lace[...]

2-6 Ser vice Ma nual 4069-X XX 947 E ngine Board Repl ace the engi ne board. 948 P EL Cloc k Error Indica tes the PEL cloc k chec k f ailed, r eplace th e controlle r board. 949 D elay Line Calib ration F ailure Indicates a dela y line ca libratio n f ailure . Replac e the controlle r board. 953 NVRAM F ailure Indica tes the NV RAM chip on the eng [...]

Diagno stic Informa tion 2-7 4069-X XX 975 - 979 Network Card X The f ollo wing errors i ndicate a f ailure with the netw ork card in the specifi ed slot. X =any card in stalled i n slots 1,2 or 3. 97 5 - Unrec og niz ab le Network Ca rd x . Re place Netw ork Card x. 976 - Unreco ve rab le software error in Netw ork Card x. 977 - Con troller so ftw[...]

2-8 Ser vice Ma nual 4069-X XX Sub Erro r Codes For 9XX and 2 XX Error Codes The sub error code s are hel pful tro ubleshooting a pap er path problem, esp ecially pa per jams i n the base printer, en velope feeder and duplex unit. When a 9X X or 2X X error d ispla ys : Press an d hold retur n and pr ess selec t to ente r f or sub error co des. The [...]

Diagno stic Informa tion 2-9 4069-X XX 84 xx 0 5 This error is gener ated whene ve r media is s een at the input sen s o r before the se nsor f lag ac tivates t he inp ut s e nsor. 84 xx 0 6 A paper jam is dete cted by the tra y you are trying to f eed from. 84 xx 0 7 A paper jam is dete cted by a smart option and an error messag e displa ys. 84 xx[...]

2-10 Se r vic e Man ual 4069-X XX Envelope Feeder Sub Er ror Codes Status byte 1 contains the most valuable informat ion to he lp isola te a feed problem with the env elo pe f ee der and is the o nly byte con tained in the f o llowing ta b le. 84 xx 1 F The paper f ed too early from T ra y 1. 84 xx 2 1 The sma r t option did n ot pic k the pa per .[...]

Diagno stic Infor matio n 2-11 4069-X XX Duplex Unit Sub Error Codes Status byte 4 contains the mos t v a luable inform ation to help isol ate a failing par t o r assem b ly in the duplex option and is the only byte contain ed in the following table. Status Byte 4 Exp lanation 00 No duple x error . No probl em was rep or ted to th e engine b y the [...]

2-12 Se r vic e Man ual 4069-X XX User S tat us Mess ages User S t atus Me ssage S t atus Action Ready The print er is ready to receiv e and proc ess data. Pre ss M enu> or <Menu to tak e the printer out of R eady and enter all the Menus excep t the TESTS MENU (Busy State). Ready/H ex The print er is ready a nd HEX T r ace is acti ve , which [...]

Diagno stic Infor matio n 2-13 4069-X XX Pr inti ng Menu Set tings The pri nter is pr ocessi ng or pr int ing a l ist of curr en t set tings me nus becau se Pr int Menu Settings is selected fro m the me nu. Press Stop to ta ke th e printer out of Ready . The Not Ready messag e is displa y ed. No more dat a is processed, b ut the printer processe s [...]

2-14 Se r vic e Man ual 4069-X XX Rest or in g F a ctor y Def aults The printer i s restoring f actor y def aults. No bu tton actio ns are possib le while t his messag e is dis pla yed. P erforming Se lf T ests The print er is running the normal se ries of start-up tests after it is powered On . When the test s are compl ete, the printer returns to[...]

Diagno stic Infor matio n 2-15 4069-X XX Progr amming Disk (Do Not P owe r Off) The d isk is bei ng progra mmed , whi ch means fonts o r macr os are be ing written to disk. No but ton ac tion s are possib le while this messag e is displa y ed. Note: If inf or m atio n is written to flash memory and to dis k at the same time, the Progr am Flash mess[...]

2-16 Se r vic e Man ual 4069-X XX User Er r or Mess ages User Err or Message Ex planation 200 P aper J am Remov e Car tridge P aper is jamm ed at the print er Input Sen sor . Open t he pr inte r ’ s upper front door and remo ve the print car tridge to a ccess the p aper jam area. 201 P aper J am Remov e Car tridge P aper is jamm ed betwe en the p[...]

Diagno stic Infor matio n 2-17 4069-X XX 31 Def ectiv e Print Car trid ge Error co de 31 is displa yed wh en the top front cov er is close d and a de fec tiv e print cartridge is detecte d. It ma y tak e the printer 10-20 se conds to determine if th e print ca r tridge is def ectiv e. Depen ding on the s etting of th e Machine C lass ID the printe [...]

2-18 Se r vic e Man ual 4069-X XX 37 Insu fficient Colla tion Memor y Th i s mess age is displ a yed wh en the pr in ter memory used to s tore pages is too full to collat e the print job . 38 Memo r y Full This me ssage is di sp layed when t he pri nter memory used to s tore pages is full . 39 Co mplex P age This mess age is disp l ay ed wh en the [...]

Diagno stic Infor matio n 2-19 4069-X XX 56 P aralle l P or t Disab led Th is error is displa yed w hen data i s sent to the printer acros s the par allel p or t, bu t the par allel por t has be en disa bled . Once this me ssage is displa yed, rep or ting of further errors is suppres sed until th e menu s are enter ed, or the printer is reset . 58 [...]

2-20 Se r vic e Man ual 4069-X XX User Line 2 Messages If none of t he con ditions exist that a re listed i n the following table, line 2 i s blank. If any of the m essages in the table are dis play e d the following actions c an be taken: Press Me nu> or <Menu to ta ke the printe r offline and acces s the Ready Menu group. Note: The Menu but[...]

Diagno stic Infor matio n 2-21 4069-X XX User Line 2 Link Mess ages If the pr inter i s locked on a par ticular l ink, the link indi cation dis plays. If the p rinte r is read y to proce ss any link, n o messag es display . The link me ssages are listed in the following ta b le. T ra y X Empty If an y of the input tr ays are empty , then “ Tr a y[...]

2-22 Se r vic e Man ual 4069-X XX Check Dev ice Connectio n Message s The mes sages in th e f ollowing table display when the pr inter looses communic ations with on e of the f o llowing devices. LocalT alk X LocalT alk Card X,X=1,2,3 , is attac hed to PCI connector X. Infrare d Standard Infrared p or t, if a v ailab le. Infrare d X Infrare d P or [...]

Diagno stic Infor matio n 2-23 4069-X XX The mes sages in the following table can oc cur in two ways. The specif ied device could h a ve been removed from the p rint er , for inst ance to clea r a paper j am. Other wise, the device can s till be attached to the p rinter , but is experi encing a co mmunicatio ns problem, not f ully co nnecte d, or h[...]

2-24 Se r vic e Man ual 4069-X XX Power-On S elf T est (POST) When you tur n th e printe r On, it per f or ms a P ower-On Self T est. Check f or correct P OST function ing of the base pri nter by obser ving the following: 1. The LE D comes on. 2. The op erator panel displays one a nd a half row of pels, and then clears . 3. Diamonds scroll across t[...]

Diagno stic Infor matio n 2-25 4069-X XX Symptom T ables Symptom T able - Base Printer Symptom A ction A uxiliary F an (414/616) f ails to run or is no isy . Go to the “ A uxiliary F an Service Check ” on page 2-46 . Dead Ma chi ne Go to the “ Dead Ma ch ine Service Check ” on page 2-32 . Oper ator P anel - On e or more bu ttons do not w o [...]

2-26 Se r vic e Man ual 4069-X XX Symptom T able - Hig h Capa city F eeder Option ( 2000 Sheet) Print quality - Back g r oun d Go to “ Print Quality - Bac kground ” on page 2-97 . Print qualit y - Residu al image Go to “ Print Quality - Residual Image ” on pag e 2- 102 . Print qualit y - Ske w Go to the “ P aper F eed Service Che ck ” o[...]

Diagno stic Infor matio n 2-27 4069-X XX Symptom T able: Paper T ray Options Symptom T able - Duplex Symptom T able - En velope Feeder Option Symptom A ction P aper f eed prob lem with 250 Sheet P aper T ra y Option. G o to the “ Inpu t T ra y (s) Option Service Check ” on page 2-51 . P aper f eed prob lem with 500 Sheet P aper T ra y Option. G[...]

2-28 Se r vic e Man ual 4069-X XX Symptom T able - Out put Exp ander Service Che cks Note: Anytime the eng ine boa rd is rep laced, the Con figuration ID must be re set in NVR AM on t he new engine boa rd. Go to “ Set ting Config ur ati on ID ” on page 3-21 . Review the f o llowing i nf or mation before performi ng any ser vic e checks. • P a[...]

Diagno stic Infor matio n 2-29 4069-X XX Charge Roll Service Check Ser vice T ip: Close a nd ev enl y spac ed repetitive mar ks 47.19 mm (1.86 i nch) a par t or spots o n the page ca n be ca used b y a d amaged or cont aminated cha rge roll. Ser vice T ip: Check to make sure the ri ght charge rol l arm bushin g is correct ly insta lled and operates[...]

2-30 Se r vic e Man ual 4069-X XX 3 Right Side C har ge R o ll L ink Right Cha rge Roll Bushing Chec k the right sid e charge ro ll link asse mbly for correct assembly operatio n. If inco rrect, repla ce the charge roll link as semb ly with the charge roll link as semb ly kit. If correct , check the right cha rge roll link ass emb ly bearing f or s[...]

Diagno stic Infor matio n 2-31 4069-X XX Cover Open Swi tch/Cable Servic e Check FRU Acti on 1 T oner Car tridge C hec k the toner c ar tridge to ma ke sure it is correc tly insta lled and tha t the right and lef t car tridge tra c ks are not loo se or brok en. Chec k to mak e sure th e cov er open s witch activ ation tab o n the tone r car tridge [...]

2-32 Se r vic e Man ual 4069-X XX Dead Mac hine Service Check Note: If a high capa city inpu t tra y is inst alled, remove the option a nd check the base prin ter for correct ope r ation. If the bas e pr inter operates cor rectly , go to “ High Capacity Fe eder Input T ra y Service Check ” on page 2-55 . If the b ase pr inter co ntinues to no t[...]

Diagno stic Infor matio n 2-33 4069-X XX 3 +5 V dc at any Opt ion Conne ctor Ch eck f or +5 V dc on any of the optio n co nnec t ors. Th e eas ies t t o acces s is the en v elope f eed er connec tor locat ed behind the lo wer front door . If +5 V dc is present at any of the connectors , go to ste p 9. If +5 V dc i s not presen t, go to st ep 4. 4 +[...]

2-34 Se r vic e Man ual 4069-X XX 9 Engine Board T urn the printer off and disc onnect all the ca b les fro m the engine board. Check fo r +5 V dc at the engin e board test point. If i ncorrect, re place the FR Us in the f ollowing order: engine bo ard interconne ct boa rd If correct, tur n the printer off and reconnect one cable at a time until yo[...]

Diagno stic Infor matio n 2-35 4069-X XX Duplex Option Service Check The printer doe s not recognize t he Duplex Option is atta ched. The printer does not r ecognize tray options below the duplex opt ion are installed. FRU Acti on 1 Fuse F1 on Dupl ex O ption Syste m B oard If fuse F1 is bl own, replace the f use. If fuse F1 contin ues to b low , c[...]

2-36 Se r vic e Man ual 4069-X XX POST fa ils, 230 Pa per Jam, C heck Duplex me ssage disp lays. FRU Action 1 D uplex D .C. Ser vo Dri ve Motor Chec k the D .C . servo motor c able s f or signs of cuts or other damag e. Chec k the D .C . servo mo tor sensor cabl e connec tor f or pin dam age. If no prob lem is f ound, replac e the FR Us in the f ol[...]

Diagno stic Infor matio n 2-37 4069-X XX 230 Paper Jam - Check D uplex messa ge displays. The page is not duplexed and only exit s half way out of the redr ive. FRU Acti on 1 Duple x Stepper Mo tor Check the stepp er motor cab le for cuts or pinc hed wi ri ng. Che ck the routing of the mot or leads a long the left sid e of the b ottom tr a y . Chec[...]

2-38 Se r vic e Man ual 4069-X XX Envelope Fee der Option Ser vice Check Ser vice T ip: Check the envelope feeder paper pa th f or any debr is, pieces of envelope and so on. I f any other options are ins talled m ake sure th e y are operat ing nor mal ly . If only the env elope feeder is failing to operate c orrectly , continue with this ser vice c[...]

Diagno stic Infor matio n 2-39 4069-X XX 3 A utoconnect on the Env elope Optio n Chec k the conn ector f or an y signs of damage to the co nnector or contac ts. If y ou find da mage, rep lace the dam aged cab le/connector assem bly . Discon nect the autoco nnect cabl e at J1 on the en vel ope system board and measu re the f ollowi ng vol tages: J1-[...]

2-40 Se r vic e Man ual 4069-X XX Operator panel displays 260 Pape r Jam immediat ely whe n envelop e feed is req uested - POS T incomplete . FRU Action 1 P ass through Sens or Chec k f or an y debris , pieces of envelope a nd so on over the pas s thru senso r . Chec k f or corre ct installat ion of the pass thru sensor flag. Mak e sure the sen sor[...]

Diagno stic Infor matio n 2-41 4069-X XX Operator p anel dis plays 260 Paper Jam af ter attemp ted feed but before envelo pes a re put in the hopper OR the operat or p anel continu es to display "L oad Envelop es" after en velopes ar e placed in the hopper . Ser vice Ti p: The kick rolls rotate duri ng the atte mpted feed cycles. FRU Acti[...]

2-42 Se r vic e Man ual 4069-X XX 990 Service Error , Envelopes fail to feed from the hoppe r . 260 Pape r Jam displa ys, unable t o clear and e nvelopes fail to feed from the hopper . Kick rolls ARE NOT ro ta ting. FRU Action 1 D .C . Fee d Motor Assemb ly Check the m otor and m otor c ab le f o r any s igns of l oose wires or poor connecti ons. C[...]

Diagno stic Infor matio n 2-43 4069-X XX 260 Pap er Jam displa ys, unable t o clear a nd envelopes fail to feed from the hopper . Kick rolls ARE rot ating. Check the defl ector ga p adjustm ent before continui ng this ser v ice check. FRU Acti on 1 Defle cto r Gap Adjustm en t Chec k the defl ec tor gap adju st ment. The adj ustment m a y be too n [...]

2-44 Se r vic e Man ual 4069-X XX 260 Pap er Jam disp lays, envelo pe stops in feeder paper path. Envelope Feeder multifeeds or may not display a 260 Paper Jam message. 260 Pape r Ja m displays . An env elope stopped in t he p aper p ath of the feeder and an envelope also stopped in th e base printer p aper pa t h . FRU Action 1 Kick Rolls/Feed Rol[...]

Diagno stic Infor matio n 2-45 4069-X XX Erase Lamp Ser vice Che ck (010 /212/414/61 6) Error code 928 may be disp la y ed when the pr inter d etects tha t the erase lam p assembly , cable or en gine boar d is defective . Note: If the erase l amp asse mbly is defective , both t he erase la mp and lens are repl aced as a k it. Model s 41b/41e/ 41l a[...]

2-46 Se r vic e Man ual 4069-X XX Fan Servic e Check Auxiliary Fan Serv ice Check The aux iliar y fan is in m odels 41 4 and 616. Fan does not run or is noisy . Main Fan Service Check Check the cable conne ction s at J1 o n the engin e board a nd at the main fan assembly . The main fan ru ns conti nuously wh en the pr inter is powered on u nless th[...]

Diagno stic Infor matio n 2-47 4069-X XX Fuser Serv ice Che c k Hot Roll Fuser Cold Fuse r Service Ch eck Error c odes 920, 921 , and 922 may display f or a cold fuser failure. A 920 err or caused b y low line v olta ge can so metimes be cleared b y tur ning the machine off and then on again. A 925 ser vi ce error indica tes the wr ong fuse r lamp [...]

2-48 Se r vic e Man ual 4069-X XX FRU Action 1 Fu ser La mp (Inc orrect Lamp/925 Service Error) Install the corre ct v oltage an d watta ge lamp or fuser assem bly . 2 Fuser Lam p Remo ve the controller bo ard. Run the Diag nostic Print T est and observe the lamp thro ugh the le ft side fr ame . If the lamp doesn ’ t c om e on, unplug the printer[...]

Diagno stic Infor matio n 2-49 4069-X XX Hot Fuser Service Che ck Error c odes 923 and 924 may disp la y for a hot fuser f ailu re. CA UTION: The fuser m a y be hot, us e cautio n before removing or ser vic ing. FRU Acti on 1 Fuser C ov er Assem bly (Ass em b l y includes Thermisto r and Thermal Fuses.) Chec k f or dama ge to the th ermistor assemb[...]

2-50 Se r vic e Man ual 4069-X XX Fuser Solenoid S ervice Check Ser vice T ip: T r y chan ging the e n velope enhanc e lev el s etting. A diff er ent settin g ma y cor rect the pr oblem. Note: Check the fuser env elope con dition er sole noid adju stment as descr ibed i n the adju stment section “ Fuser Sol enoid Adj ustme nt ” on page 4-3 . FR[...]

Diagno stic Infor matio n 2-51 4069-X XX Input Sensor Service Check Ser vice T ip: Run th e Base Sens or T es t. Check the in put sens or f or proper ope ration. The d isplay changes from open to closed as the sensor fl ag is ma nually mov ed i n and out of the sens or . Ser vice T ip: Run a Diagn ostic Pr int T est in the co ntinuous mode with the[...]

2-52 Se r vic e Man ual 4069-X XX FRU Action 1 T ra y X option System Board or Comp ensat or A ssembly or A utoconnec t Cabl e Chec k the au toconect cab les and connecto rs f or an y signs of damage . Replace if neces sary . Che ck t he cabl es f or conti nuity . If incorrect, replace th e compen sator assem bly ca ble. If the ca bles, conn ector [...]

Diagno stic Infor matio n 2-53 4069-X XX 24X Pap er Jam mess age displays , Paper jammed over the Pass Thru Sensor . (The p rinter displays the value of X for the p aper tray where the error oc curs. Ex ample: 241 i s a Pape r Jam T r ay 1) FRU Acti on 1 P ass Thru Sensor and Flag Assembly The tra y x option system board did not det ect a piec e of[...]

2-54 Se r vic e Man ual 4069-X XX T ray X L ow message d isplays w hen T ray X is full o r has adequate p a per in the tray . T ray X Empty mess age displ ays when T ray X h as p aper in the tray . FRU Action 1 P aper Low Sen sor Assemb ly P ap er Low Se nsor F lag T ra y X Option System Board Run the T ra y X Sensor T est and ch eck the sens or fo[...]

Diagno stic Infor matio n 2-55 4069-X XX Printer does not recognize T ray X is inst alled. Paper from T ra y X does n ot reach the Pass T hru Sens or . Ser vice Ti p: Check the media in tray x to make sure it is wi thin specif ications. S ome types of labels, foil mater ial and slick pape rs can cau se misfeeds and slippag e of the ro llers. High C[...]

2-56 Se r vic e Man ual 4069-X XX The base printer indicat es a dead machine condition when the high cap acity input tray is installed. FRU Action 1 A C Line Cord AC Jumper (HCIT to Printer) A C input and Output Rece ptac les A C Wiring Harness If the base printer works no r m all y using the A C line co rd from the A C wall outlet an d does no t w[...]

Diagno stic Infor matio n 2-57 4069-X XX The base printe r doe s not recognize that the high c apaci ty input tray is installed. FRU Acti on 1 High Capa city F eeder A utoconnect Mec ha nic al Check Chec k the high c apac ity f e eder in put tra y to make sure it is m ounted correct ly and is not push ed dow n into the frame a ssemb ly or damage d.[...]

2-58 Se r vic e Man ual 4069-X XX 4 High C apacity Fee der Opt i on Co ntro l Boar d Chec k the v oltage on J8-1 (g reen). The v oltage m easures +24 V dc. If incorrect, chec k the au toconnect system f or any pro blem s. +2 4 V dc must c ome from the base printer through the autoconn ect system to the high c apacity input f or the high capacity fe[...]

Diagno stic Infor matio n 2-59 4069-X XX 24X Pap er Jam mess age displays , Paper jammed over the Pass Thru Sensor . (X=The print er displays the value of X for the p aper tray whe re the err or occurs. Example: 2 42 is a Pap er Jam T r ay 2) FRU Acti on 1 P ass Thru Sensor and Flag Assembly The tra y x option system board did not det ect a piec e [...]

2-60 Se r vic e Man ual 4069-X XX T ray X Paper Low M essage dis plays w hen T ray X is full o r has adequate Paper in the tray . T ray X empty messa ge displays when the re is paper in the h igh cap acity feeder input tray . FRU Action 1 P aper Low Switc h P aper Low Switc h Cab le High Capac ity F eeder Input System Board Run the sens or diagnost[...]

Diagno stic Infor matio n 2-61 4069-X XX The elevator tr ay fails to st op at the correct position and continues to drive into the bottom frame. The elevator tray down button does not operate. Th e tray moves to the upper posit ion. Ser vice T ip: Open the high capacit y f eeder op tion fron t door and check the black rubber bumper a ttached to the[...]

2-62 Se r vic e Man ual 4069-X XX Paper from the high cap acity feeder input tray does not reach the p ass thru sensor . Ser vice T ip: Check to be s ure the paper in tra y is wi thin specifi cations. FRU Action 1 A utocompens ator Assemb ly Check the autoc ompensa tor pick arm rollers f or sign of glazi ng, toner or other buil dup . Replace as nec[...]

Diagno stic Infor matio n 2-63 4069-X XX The elevator t ray does not move up or down. The printe r recognizes that the option is inst al led. FRU Acti on 1 DC Drive Motor High Capac ity F eeder Option Syste m B oard Be sure the mot or ca ble i s corr e ctly instal led at J1 on the board. Ch ec k the cab les, da maged or loose wires . Disc onnect th[...]

2-64 Se r vic e Man ual 4069-X XX The elevat or moves in one direct ion only . FRU Action 1 DC Dr ive Motor Assemb ly High Capacit y F eeder System Board Chec k the vo ltages at J1 on the high capac ity system board. The voltag es measur e as follow s: Static (M otor Not Runn ing) J1-1 (Bro w n): appro ximately 0 V d c J1-2 (y ellow): ap pro ximate[...]

Diagno stic Infor matio n 2-65 4069-X XX Paper size switch n ot selec ting paper size that i s selected. 24X Pap er Jam Check T ray X Me ssage disp lays when Tray X is empty . No T ra y X Message displays. FRU Acti on 1 Paper Size S witc h High Capa ci ty F ee der Optio n Cont r ol Bo ard Chec k for co ntinuit y betwee n the comm on pin (J5-1) and [...]

2-66 Se r vic e Man ual 4069-X XX T ray X Empty messa ge displays. T ray does not respond to loading p aper . No response from the front doo r switch. T ray X Paper L ow Messa ge display s when th e high ca p acity f eeder input tray is full or has adequate p aper in the tray . FRU Action 1 High C apacity Fee der Opt i on Co ntro l Boar d Chec k th[...]

Diagno stic Infor matio n 2-67 4069-X XX Excessive Noise or Vibrat ion FRU Acti on 1 DC Motor As sembl y Check to make s ure all the m otor plate mount ing sc rews are t ight . 2I d l e r P u l l e y DC Motor Assembly Check to mak e sure the idler pulle y is not binding o n the pull ey sha ft. Chec k the pulle y f or an y signs of wea r . Check the[...]

2-68 Se r vic e Man ual 4069-X XX Main Dri ve Ser v ice C h eck Ser vic e Tip: Excessi v e gear or main dr ive asse mbly noise is usu ally caused b y a d ef ective motor a ssembly or eng ine board. Ser vic e Tip: If ther e are eq ually spac ed hor izontal line s acro ss the page, go to “ Pr int Quality - Eve nly spaced horizonta l lines or marks [...]

Diagno stic Infor matio n 2-69 4069-X XX Operator P anel Service Che ck Opera tor Panel Bu ttons Se rvice Che ck Note: Before continuin g with this ser vice check do the “ Button T est ” on page 3-9 in the diagnost ic aids chapter . 4 Motor d oes not tu r n, no gear error c ode 936 or Use r mess age 201 P aper Ja m displ a ys. Chec k the vo lta[...]

2-70 Se r vic e Man ual 4069-X XX Operator Panel Disp lay Service Ch eck SER VICE TI P: The pr inter has detected a problem with the engine board, op erator pan el cable or operat or panel as sembly if PO ST does not comple te and the prin ter emits 5 beeps and stops i n a continuous pa tter n until t he pr inter is tu rn ed off. The operator pa ne[...]

Diagno stic Infor matio n 2-71 4069-X XX Options Ser vice Check Ser vice T ip: When you have a problem with any of the options inst alled in the options slots on th e interc onnect boa rd on a 21 2/414/ 616 (the 010 and 010 at se r vice lev el B have only one slot), switch the non o perating o ption to o ne of the other op tion slo ts to isol ate t[...]

2-72 Se r vic e Man ual 4069-X XX Hard Disk Option Ser vic e Tip: The Optra T pr inters suppor t one hard disk op tion. Chec k to mak e sure on ly one hard d isk op tion is inst alled . • 2.1 GB or larger Check to make sure th e fixed disk and th e fixed disk boar d are correctl y insta lled. Run the “ Quick Disk T e st ” on page 3-2 from the[...]

Diagno stic Infor matio n 2-73 4069-X XX Output Bin Sensor S t andard T ray Serv ice Check Ser vice T ip: If the output bin standard tra y fills up and the bin full sensor fails to pos t the mess age "Remove P aper Sta ndard Bi n", enter the Diagnost ic Mode, selec t Output B in T est s, select S ensor T es ts and s elect St andard B in. [...]

2-74 Se r vic e Man ual 4069-X XX Output Exp ander Service Check Ser vic e Tip: The major ity of t he mechan ical compo nents can be obser ved dur ing operation by removing th e left, r ight an d system board c ov e rs. The output expander fu nctions wit hout the covers insta lled. Note: Make sure the o ption is co rrectly ins talled be f o re atte[...]

Diagno stic Infor matio n 2-75 4069-X XX FRU Acti on 1 Output Expander O ption Make su re the outp ut e xpander option is the onl y option that is no t recogni ze d b y th e bas e printer . If the output e xpander is the only opti on not r ecogniz ed by the printer , contin ue with step 2. If n ot, chec k the autoco nnects of the option s not recog[...]

2-76 Se r vic e Man ual 4069-X XX 202 Pap er Jam Open Re ar Door Me ssage displa ys. A she et of p aper is jammed prior to the p a ss through s ensor flag. 202 Pap er Jam Open Re ar Door Me ssage displa ys. A she et of p aper feeds out to the st a ndard bin even though bin x is selected. Paper exit s half way out of the re drive. Ser vic e Tip: For[...]

Diagno stic Infor matio n 2-77 4069-X XX Remove Paper - Output Bin X is displayed, POST Incomplete, Unable to clear the me ssage. 271 Paper Jam - Check B in X. PO ST Incomp lete 271 Pape r Jam - Check Bin X, P OST Complet e, First Shee t of p ap er feeds into Outp ut Bin X. Note: Before perf orming the following checks r un the Output Bi n X Sensor[...]

2-78 Se r vic e Man ual 4069-X XX 990 Servi ce - BIN X FRU Action 1 D .C. Mot or Mechanic al Link age Assembly Check the DC motor cabl e connec to r to be sure i t is c orre ctly instal led at J4 on the out put e x pan der opt ion board. If correct, disco nnect J4 from the optio n board and che ck the res istan ce of the mo tor on the cab le connec[...]

Diagno stic Infor matio n 2-79 4069-X XX No indication that Bin X is Full OR No indica tion that Bin X is Near Full High-Ca p acity O utput Stacker Servi c e Check Ser vice T ip: The ma jori ty of the m echanic al compo nents ca n be obser ved dur ing operati on by removing the l eft, rig ht and fron t cov ers. The h igh capaci ty output s tack er [...]

2-80 Se r vic e Man ual 4069-X XX Problems w ith exces sive static electricit y buildup The printer does not recognize one or more output options as installed Ser vic e Tip: If mor e than a s ingle ou tput option is inst alled, ch eck each one to see if the pr inter rec ognizes any singl e option a s install ed. If the pr inter r ecognizes any of t[...]

Diagno stic Infor matio n 2-81 4069-X XX 202 Pap er Jam Open R ear Door M essage dis plays and a sheet of p aper is jammed prior to the p ass through sensor flag or 202 Paper Jam Open R ear Door M essage displ ays, a s heet of paper feeds out to the s tandard bin e ven though bin X is selected and p aper exits half way out o f the redr ive assembly[...]

2-82 Se r vic e Man ual 4069-X XX Remove Paper - Output Bin X Full displays. Y ou may not be able to clear the m essag e. 271 Pap er Jam - Che ck Bin X. POST Incomplet e 5-Bin Mailbox Service Check Ser vic e Tip: The major ity of t he mechan ical compo nents can be obser ved dur ing operation by removing th e left, r ight side cov e rs. Models 01 0[...]

Diagno stic Infor matio n 2-83 4069-X XX Problems with exce ssive static elec tricity buil dup The printer does not re cognize one or more output opt ions as installed. Ser vice T ip: If mo re than a si ngle outpu t option is installed , check each one to see if the pr inter r ecognizes any single option as bei ng inst alled. If th e pr inter reco [...]

2-84 Se r vic e Man ual 4069-X XX 271 Pap er Jam - Che ck Bin 1 displa ys 274 Pap er Jam - Che ck Bin 4 Displays Ser vic e Tip: Wh en a 274 Paper Jam Check Bin 4 mess age disp lays, a pr ob lem e xists w ith th e top pa ss thru sensor assemb ly or t h e control bo ard. FRU Action 1 Bottom P ass Thru Senso r Flag Asse mbly Control Board Chec k the f[...]

Diagno stic Infor matio n 2-85 4069-X XX Ready Bin X Full mes sage disp lays - May be able t o clear me ssage and will feed paper into Bin sel ected. Bin X is full - No message that Bin X is full displays Ready - Bin X Full displays and p aper feeds into Bin X FRU Acti on 1 Bin X Sensor Bin X Sens or Cab le Bin X Sens or Flag Control Bo ard Chec k [...]

2-86 Se r vic e Man ual 4069-X XX Paper do es not fe ed into the bin selected . 271 Pa per Jam - Ch eck Bin 1 disp lays FRU Action 1 Def lect or Deflector Spring Deflector Cov er Deflector Cov er Spring Shaft asse mb lies Chec k all the bin par ts f or signs of miss ing or loose springs, binds in the deflec tor or defle ctor cov er , brok en or bin[...]

Diagno stic Infor matio n 2-87 4069-X XX 990 Serv ice Erro r displays FRU Acti on 1 Mechanic al Linka ge DC Motor Assembly Check the DC motor cabl e connec tor to be su re it is cor rect ly inst a lle d a t J2 on the c ontrol board. If correct, disco nnect J2 from the cont rol boar d and chec k the resistance of the motor on the c able c onnector .[...]

2-88 Se r vic e Man ual 4069-X XX Paper Feed Servic e Chec k If you hav e a 936 T ranspor t Motor Er ror go to t he “ Main Driv e Ser vice Check ” on page 2-68 . Autocompensator fails to feed p aper . Failures occur randomly throughout the stac k of pap er . FRU Action 1 Alignm ent Assemb ly Chec k to ens ure the al ignment asse mbly is corr ec[...]

Diagno stic Infor matio n 2-89 4069-X XX Paper feed failur es occur o nly near the top of t he stack of paper . The mos t common cause of this problem is pa per cur l. Remove the paper fr om tray x a nd check for the natural c ur vature in the pap er . Reinstal l the pape r in the cor rect manne r . If th e problem persi sts, it may be necessar y t[...]

2-90 Se r vic e Man ual 4069-X XX Multipurpose T ray Paper fai ls to feed f rom the multipurpose t ray . The pick roll s hould make one complete r e voluti on and stop with the flat side down. If the pi ck roll turn s but does not pick paper , check the roll for signs o f wear , oi l or grease o n the sur f ace of the pick roll o r slick spots. If [...]

Diagno stic Infor matio n 2-91 4069-X XX Printhead S ervice Check The pr inthe ad assem b ly does not cont ain any ser vic e repla ceable par ts or compo nents. If ser vic e error cod e 930 dis pla ys, the wro ng pri nth ead is inst all ed in the pr inter. Note: A 201 pa per jam may also indi cate a failing pr inth ead. The paper m a y hav e jamm e[...]

2-92 Se r vic e Man ual 4069-X XX Print Qual ity Servi ce Check Ser vic e Tip: Before trou b l eshootin g any print qualit y problems do th e following: • Inst all anothe r pri nt car tr idge i f av ailable before proceeding with the ser v ice ch ecks. • Use T ra y 1 to test for print quality of the base pri nter . • Replace the char ge roll [...]

Diagno stic Infor matio n 2-93 4069-X XX Print Q uality - All Blac k Page Ser vice T ip: An a ll blac k pa ge is general ly caused b y a problem in the high v oltag e system or an inco rrect hig h voltage in the prin ting process resulting in toner de velopment on the en tire pho toconductor dru m. Print Quality - Blank P age FRU Acti on 1 High V o[...]

2-94 Se r vic e Man ual 4069-X XX 2 H igh V olt age Co ntac t Check th e PC dr um c onta ct on t he right side fr ame f or damage, PC drum contact wear or contam ination. If the cont act is be nt or dama ged, replace th e contac t. Not e: I nspect the HVPS PC d rum contact on th e board f or any si gns of damage or contamin ation. 3 HVPS Check the [...]

Diagno stic Infor matio n 2-95 4069-X XX Print Quality - Random Marks Ser vice T ip: The pr imar y cause of random m ark s is due to l oose mater ial moving ar ound insid e the pri nter and attaching to th e photocon ductor , charg e roll or t r ans f e r roll. Print Quality - Blurre d or Fuz zy Print Blurred of fuzzy print i s usually caused b y a[...]

2-96 Se r vic e Man ual 4069-X XX Print Qu ality - E venly spaced horiz ont al lin es or marks FRU Action 1 Lines spaced 3.19 mm (.126 inch ) apart This can be caus ed by the moto r pini on g ea r on t he main dr ive motor. Replac e the main dri ve mo tor . 2 Lines spac ed 22.32 m m (.882 inch ) apart Lines sp aced 28. 7 mm (1.130 inch) apa rt Line[...]

Diagno stic Infor matio n 2-97 4069-X XX Print Quality - Backgr ound Ser vice T ip: Some ba ckground problems can b e caused b y rou gh papers, no n-Lexmark t oner car trid ges or i f the media texture is set to the roug h setting. Some sl ick or coated papers m a y also caus e background. Som e problems occu r with pr inters th at run a large am o[...]

2-98 Se r vic e Man ual 4069-X XX FRU Action 1 Erase Lamp/Len s Asse mbly (m odels 010/ 212/414/61 6) Che ck the erase lamp le ns for any signs of toner , paper dus t or other types of c ontamin ation. Clea n the lens with a soft dry cloth if necessa r y . If unab le to cl ean the contamin ation off t he lens , replac e the lens and lamp ass em b l[...]

Diagno stic Infor matio n 2-99 4069-X XX 5 Engine B oard HVPS Conne ctor Check the foll owi ng voltag es at J 10 on the e ngine boa rd. Measu re the v oltages from J10 t o printer grou nd. Printer Idle J10-1 a ppro ximatel y 0 V dc J10-2 a ppro ximatel y 4 V dc J10-4 a ppro ximatel y 0 V dc Printer Printing J10-1 varies 0 V dc t o +5 V d c J10-2 va[...]

2-100 Se r vic e Man ual 4069-X XX Print Quality - Ba nding Ser vic e Tip: Band ing is d ifficult to d etect except on a page with a uniform gra y or a large a mount of graphi cs pri nted on the page. Banding is pr imar ily due to a v ariati on in the spee d of the p aper as it feeds thru th e printe r , es peciall y in the d e velopment and transf[...]

Diagnost ic Inform ation 2-101 4069-X XX 2 Cha rge Ro ll Ass embly Charge R oll Link Arm Che ck the cha rge rol l for any signs of toner buil dup or other contam ination o n the oute r edges that correspond to the bands on the page . Chec k the charge li nks and arms f or proper op eration , binds or incorre ctly mounte d counterbala nce springs . [...]

2-102 Se r vic e Man ual 4069-X XX Print Quality - Re sidual Image Ser vic e Tip: Instal l a new print ca r trid ge if av ailable before doing this ser vice c heck. Residu al image can be ca used by the photocon ductor , cleaning blade and other par ts insid e the pri nt car tr idge. FRU Action 1E r a s e L a m p A s s e m b l y (models 0 10/212/41[...]

Diagnost ic Inform ation 2-103 4069-X XX Print Quality - Light Print Ser vice Ti p: Check the toner saver and print dar kness sett ings first if the pr int is li ght. FRU Acti on 1 T ransf er Roll Check the right end of th e trans fer roll shaft f or signs of wear or contam ination. If incorrect, re place the tr ansfer ro ll . 2 Right Side T ransf [...]

2-104 Se r vic e Man ual 4069-X XX Print Qu ality - T on er on backsi de of p rinted page Ser vic e Tip: This is generally caused by loose toner in the machi ne in the pa per path being carr ied through the pr inter on the backsid e of the paper. FRU Action 1 Hot Roll F user Asse mbly T oner is being c arried out on th e backs ide of the me dia. T [...]

Diagnost ic Inform ation 2-105 4069-X XX Smart Cartridge Service Che ck Note: If y o u ar e un a b le to clea r a “ 32-Unsuppor ted Car tr idge ” User Error Mess age, make su re an Optr a T print cart ridge is co rrectly inst alled i n the p rinte r . The car tr idge is easily identifi ed by the smar t chip lo cated on t he top r ight si de of [...]

2-106 Se r vic e Man ual 4069-X XX Seri al Po rt Ser vi ce Che ck Run t he “ Serial Wr ap T est ” on page 3-12 . Note: The Ser ial Wrap T est i s desig ned to che ck the seri al por t hardware by using a wrap plug (P/N 1 329048) a nd inv ok ing the Ser ial P ost Diagno stic T est. The tes t helps i solate th e printe r from the ser ial ca b le [...]

Diagnost ic Inform ation 2-107 4069-X XX T ransfe r Roll Service Chec k Ser vic e Tip: The transfer roll is 51.02 m m (2.009 inch ) diameter. Any pri nt quality problems su ch as lines that are spaced 51 .02 mm apar t indica te you should c heck the transfer roll f o r damage, tone r or foreign mater ial buildup. Ser vic e Tip: The tran sf er roll [...]

2-108 Se r vic e Man ual 4069-X XX erase la mp asse mbly installed . Check to ma ke sure the c orrect level HVPS is installed . Go to “ Pr inter Serial Label ” on p age 7-2 to identify the pr inter s erv ice level. FRU Action 1 T ransfe r Roll Asse mbly Check the tran sf er roll f or any sign s of toner buil dup , surf ace damage to the roll, o[...]

Diagnost ic Inform ation 2-109 4069-X XX 4 HVPS - 91 7 Error Code Chec k the v oltage a t J10-3. The v oltage c hanges from + 24 V dc with the print er idle to 0 V d c when the printer runs the print test. If the v oltage is incorrec t, chec k the contin uity of line J10-3 i n the front cab le harness to the HVPS. If th ere is no c ontinu ity , rep[...]

2-110 Se r vic e Man ual 4069-X XX[...]

Diagnost ic Aids 3- 1 4069-X XX 3. Diagnostic A ids This cha pter explains the tests and procedu res to ident ify pr inter failures and verify r epairs have corrected t he problem. T o r un th e printe r diagno stic tests descr ibed in th is chapter , you must put the prin ter in Diagn ostic Mode. Diagnostic Mode T o e nter the Diag nostic M ode: 1[...]

3-2 Ser vice Ma nual 4069-X XX Device T est s Quick Disk T est This test performs a non-des truc tive read/write o n one block per track on the disk . The test r eads one b lock on eac h track, sav es the data, and p roceeds to write and read f o ur test p attern s to the bytes in the block. If the b lock is good, the saved data is written ba ck to[...]

Diagnost ic Aids 3- 3 4069-X XX –“ xxxx Bad Bloc ks/yy yyyy Usab le ” message dis pl ays if f ew er than 2000 bad blocks are detected. xx xx indica tes the number of bad blocks and yyyyy y indicat es the number of usab le bl ocks . –“ xxxx Bad Bloc ks/R eplac e Disk ” message displays if more than 2000 bad blocks are dete cted. Th e dis[...]

3-4 Ser vice Ma nual 4069-X XX 3. T ur n the pr inter On a nd relea se the buttons onc e “ P erformi ng Self T est ” displays. – Once the pr inter is i dle, the emulatio n can be d ownloaded again. 4. Program th e download emulat ion into th e code overlay SIMM again. 5. If these steps do not reso lve the problem, repla ce the co de ov er la [...]

Diagnost ic Aids 3- 5 4069-X XX 1/100 inch. A pos itive offset mov es the text do wn the page and widens t he top mar gin while a negative offse t mov es the text up the page and n arrows the t op margin. 3. Pr ess Retur n/Stop to ex it the test. Check the T op M argin Offs et of the bas e pr inter . Duplex Sensor T est This tes t is used to deter [...]

3-6 Ser vice Ma nual 4069-X XX The following appear s on the printer display: DUPLE X MO TO R AA BB CC DD EE FF T o pass t he test th e f ollow ing resu lts mu st displ a y: AA = 00 BB = i n the range o f 20 throu gh 3F in clusively (hex) CC = in t he range of 3 A through 5D i nclusively (hex) DD = in the range of 11 thro ugh 1F incl usively (hex) [...]

Diagnost ic Aids 3- 7 4069-X XX Duplex Feed 1 T e st This tes t feeds a b lan k sheet o f paper to the d uplex paper sto p positio n 1. T o r un th e Duplex F e ed 1 T es t: 1. Sel ect Duplex F eed 1 fr om the Dupl e x T e st menu. – The power indi cator blinks wh ile the pa per is feeding. – "Duplex Feed 1/Feeding" mess age displays [...]

3-8 Ser vice Ma nual 4069-X XX Error L og Vi ewing the Error Log The erro r log is helpful to the ser vic er by providing a histor y of pri nter errors. The error log contains th e 12 most r ecent err ors that hav e occur red on the printer. The most re cent err or displays in positio n 1 and the oldest er ror disp la ys in p osition 12 (if 12 er r[...]

Diagnost ic Aids 3- 9 4069-X XX Hardwa re T e sts The following Hard ware T es ts can be select ed from thi s menu: LCD T est Butt on T e st DRAM Mem or y T est ROM Memo r y T e st P arallel W rap (if av ailable) Ser ial Wrap ( if av ai lable) Ser ial 1 Wrap (i f av ai lable) Ser ial 3 Wrap (i f av ai lable) LCD T e st T o r un th e LCD T est: 1. S[...]

3-10 Se r vic e Man ual 4069-X XX SDRAM Memory T est The pur pos e of this tes t is to ch eck the v alidit y of SDRAM , both standar d and optional. Th e test writes patter ns of data to SDRAM to v er ify that e ach bit in me mor y can be set and read correctly . T o r un the SDRAM Me mor y T est: 1. Selec t SDRAM Mem or y T es t from th e menu. ?[...]

Diagnos tic Aids 3-11 4069-X XX Each time the te st finishes, the s creen upd ates with the resul t. If the test pas ses, the P a ss Count increases by 1, howe ver if the te st fails, one of the f oll owing messag es disp lays f or appr o ximat ely three seconds : ROM Ch ecksu m E rro r ROM Bu rst Read Error Once th e maximum p ass count o r f ail [...]

3-12 Se r vic e Man ual 4069-X XX DMA Ad dress Er ror DMA Inter rup t Error DMA Me mory Err or DMA Background Error Clear Init Rise E rror F alse In it Rise Erro r A utofeed Risi ng Interr upt Error Clear Autofeed Rise Error F al se A utofeed Rise Erro r A utofeed F allin g Interr upt Error Clear Autofeed F all E rror Once th e maximum cou nt is re[...]

Diagnos tic Aids 3-13 4069-X XX Each time the te st finishes, the s creen upd ates with the resul t. If the test pas ses, the P a ss Count increases by 1, howe ver if the te st fails, one of the f oll owing failure messa ges displays for approximately three s econds a nd the F ail C ount incr eases by 1: Receive Status Interru pt Error Stat us Err [...]

3-14 Se r vic e Man ual 4069-X XX Input T r ay T est s Input T ray Fee d T es t This t est lets the ser vice r obser ve the pape r path as media is feeding through the pr inter . A blank sh eet of p aper feeds through the pri nter as the la ser tur ns off du ring thi s test. The only wa y to obser ve the paper path is t o open the l ow er f ront do[...]

Diagnos tic Aids 3-15 4069-X XX The multi pur pose tray and the env elo pe f eeder do not have a paper low sensor. The multipur pose tray does not hav e a pass through sensor . Output Bin T e st - St andard Bin This tes t is used to verify if the standa rd bin sensor is work ing correc tly . T o r un th e Standar d Bin Sens or T es t: 1. Sel ect Ou[...]

3-16 Se r vic e Man ual 4069-X XX Output Bin Sensor T est This test is used to verify if the output bi n senso rs are work ing correc tly . T o r un the Output Bin Sensor T es t: 1. Selec t Sensor T est from the O utput Bin T e st menu. – "Outpu t Bin/F ull=OP/Inp ut=OP" messag e displays. – Full = Output Bins Ful l Sensor – P ass =[...]

Diagnos tic Aids 3-17 4069-X XX If the h igh capaci ty outp ut stack er is selecte d then t he f ollowing is disp la yed: HC BIN 1 TP=OP , P=OP , F=OP , NF=OP IP = hi gh capac ity outpu t stack er to p positi on sensor P = hi gh capacity output st ack er pass thru sensor F = h igh capac ity outp ut stacker full sens or NF = h igh capaci ty output s[...]

3-18 Se r vic e Man ual 4069-X XX 5-Bin Mailbox Diverter T est Note: This test checks the operatio n of each m ailbox output diver ter . A lso if more than one 5- bin mailbox optio n is installe d, the test che cks all of the di v er ters in stalled on the pri nter . When the test is s elected fro m the diag nostic menu the following is disp la yed[...]

Diagnos tic Aids 3-19 4069-X XX Print Registration The pr int regi stration range is as follows: Bottom M argin: -20 to +20 Ea ch incr ement cause s approximately .55 mm sh ift in the bottom mar gin. T o p Margin : -25 to + 25 Left Mar gin: -25 to +25 Right Ma rgin: -10 to +10 T o s et Pri nt Registration : 1. Sel ect Registration from the Diag nos[...]

3-20 Se r vic e Man ual 4069-X XX Print er Setup Setting the Page Count This lets the ser vicer change the page c ount from the diagnosti c menu. This is used whe nev er th e engine board is replaced bec ause this boa rd contains the pri nter's NVRAM Memor y wh ere the page count is stored. T o s et the Page Count: 1. Select Page Count from th[...]

Diagnos tic Aids 3-21 4069-X XX Maintenance Page Count This counte r is reset by the ser vi cer after a “ 80 S chedule d Maint enance ” mess age disp lays (300K co pies) a nd a mainte nance kit is in stalled. T o v iew the Maintenanc e P age Coun t: 1. Sel ect Maint enance Cou nt V alue from t he diagnos tic menu. 2. Pr ess Retur n to go to the[...]

3-22 Se r vic e Man ual 4069-X XX validate the Confi guration ID . If th e ID is invalid then "INV ALID ID" m essage d ispla ys on Line 2 bef ore t he ID redi splays. Y ou hav e to reenter th e Configurat ion ID unti l a valid ID is veri fied. If the ID is v ali d then the I D is saved in NVRAM and the pr inter automati cally PORs to acti[...]

Diagnos tic Aids 3-23 4069-X XX Print Contrast The pr int c ontrast se tting cont rols the developer voltage offset . The pr int c ontrast ca n be adjusted as follows: • LO W • MEDIUM • HIGH Charge Roll The ch arge roll can be adj usted as f ollo ws: • LO W • MEDIUM • HIGH Print T est s The pur pose of the diagnost ic Pr int T e sts i s[...]

3-24 Se r vic e Man ual 4069-X XX The con tents of th e Pr int T est P age v ar ies depend ing on the m edia insta lled in the s elected input sou rce. Note: The Pr int T e st Page alwa ys prints on one si de of the pa per , regard less of the d uplex setting or th e presen ce of a du ple x op tion. If a so urce is s elected that contai ns env elo [...]

Diagnos tic Aids 3-25 4069-X XX T o r un th e Print Quality T est Pages: 1. T urn the p rinter of f . 2. Pr ess and h old Sele ct and Return . 3. T ur n on the prin ter . 4. Re lease the butto ns once P erf or min g the Sel f T es t displays. 5. Th e printe r performs its nor mal P OR cycle then pr int one copy of the P rin t Quality T est p ages. [...]

3-26 Se r vic e Man ual 4069-X XX Printing Menu Settings Page Note: This test pa ge must be pr inted on letter, legal or A4 p aper . T o p rint the Menu Settings P age: 1. Se lect th e TE STS MEN U . 2. Selec t Print Menus from the T ESTS ME NU . The page contains th e f ollo wing inf or mation: • A lis t of all the printer setting s contai ned i[...]

Diagnos tic Aids 3-27 4069-X XX feeding all weights of paper like the D-roll , this device has its own mech anical logi c f or producing o nly enou gh pick energy to feed a single sheet of paper reg ardless of it s stiffne ss. High nor ma l f orce is one of the most si gnifican t contri butors to double feeding paper . The pi ck arm i s counte r ba[...]

3-28 Se r vic e Man ual 4069-X XX option attached b elow it. The out put e x pander op tion attac hed above the base prin ter provides power to the optio n abov e it. W e do no t recomm end to attach or “ Hot P lug ” any options wi th the base pr inter power turne d On. Duplex Option The dup le x option in terface is a six pi n auto connector t[...]

Diagnos tic Aids 3-29 4069-X XX Fuser Operatio n Hot Roll Fuser The hot roll fuser i n the Optra T printer is made up of two pri mar y assemblies. The f irst assem bly is the top f user cover which conta ins the ther mis tor/cable, ther mal fuse, cable as sembly , left an d ri ght lamp brackets and cover . This is a complete a ssembly and the par t[...]

3-30 Se r vic e Man ual 4069-X XX Paper Feed Jams Paper Ja ms - Base Printer Error Mes sage 200 - Pape r Jam - Remove Cartrid ge This mes sage indic ates that p aper is ja mmed at the prin ter input sensor . This c ondition can be caus ed by the paper j amming pr ior to activating the input senso r flag, th e sensor no t detectin g paper over the s[...]

Diagnos tic Aids 3-31 4069-X XX Error Messa ge 24x (x=T ray 1 through 5) Pa per Jam Check T ray x. The pap er has not c leared the p ass throug h sensor or reached t he pass th rough se nsor of t he option a bov e tra y x. Error Message 250 - Paper J am - Chec k MP Feeder The pap er is jamm ed in the mul tipur pose feeder and has no t reache d the [...]

3-32 Se r vic e Man ual 4069-X XX[...]

Repair Inf or matio n 4-1 4069-X XX 4. Re p air In form ation W ARNING: Read t he f ollo wing bef ore handling electronic par ts. Handling ESD-Sensitive Par t s Many electro nic prod ucts use pa r ts tha t are known to be sensitive to electros tatic dis charge (ES D). T o prev ent dama ge to ESD-s ensitive par ts, follow the instr ucti ons below in[...]

4-2 Ser vice Ma nual 4069-X XX Adjustment Procedures Duplex Motor Drive Belts Do the dupl ex moto r belt and dr ive belt adju stment whe nev er you remove or replace the duplex motor or loosen the moto r or drive belt idler p ulley . Ser vic e Tip: Exc essive belt tens ion can result in stalling the dup le x motor . T oo little belt tens ion can r [...]

Repair Inf or matio n 4-3 4069-X XX Fuser Solenoid Adjustment P erfor m the fus er solenoi d adjust ment whe ne ver y ou rep lace the fuser so lenoid. Adj ust the fuser solenoid whi le install ed in the pr inter . Adjust the scr e w on th e eccent ric mo unted on the sole noid hous ing to provide an air gap between the rear of the solen oid stator [...]

4-4 Ser vice Ma nual 4069-X XX Printhead Asse mbly Adjustment Do the p rinthea d assembly a djustment whenev e r you remov e or replace th e pri nthead as sembly or loosen the mou nting screws. Install t he new printhea d with the thr ee mounti ng screws centered i n the slots in the pr inthead frame assembly . Lea ve the screws loos e enough to al[...]

Repair Inf or matio n 4-5 4069-X XX Paper Alignment Ass embly Adjustment Do the ali gnment as sembly adjus tment when e ver y ou r eplace the alignme nt assem b ly . Alwa ys p rin t a copy of the Quick T est Page before making any adju stment s to the alignm ent assem b ly reference adjustm ent sc r ew . When repla ci ng the ali gnm ent assem bly ,[...]

4-6 Ser vice Ma nual 4069-X XX b . Pr int a copy of the Quick T est P a ge and che ck the margi n adju stments pr inte d on the test pag e. These settings sh ould be withi n the range spe cified in “ Pr i nt Regi stratio n ” on page 3-19 . The reference screw can b e adjuste d without loosen ing the locknut. T ur n the sc rew a f ew tur ns a nd[...]

Repair Inf or matio n 4-7 4069-X XX Screw I dentification T able The following table cont ains screw typ es, locations, and q uantities nece ssar y to se r vice th e pri nter . Each sc rew callout i n the rem ov a l proced ure graphic displays the screw reference number listed in the table. P ay careful att ention to e ach screw type loc ation when[...]

4-8 Ser vice Ma nual 4069-X XX M3.5x 8 mm Thread C utting spring mountin g 1 controll er board mounting (front) 2 integr a ted tra y ITC board mounti ng 2 stac ke r support to right side fr ame attach 2 M3.5x 12 mm Thread C utting engine boar d shield to left fr ame attach 1 paper alignment assem bly mo unting 2 toner cartridge guide trac k mountin[...]

Repair Inf or matio n 4-9 4069-X XX M3x6 mm Ta p t i t e outer shield mounti ng 6 inner redriv e def lector mounting 2 intercon nect board to center pan mount ing 2 engine b oard (bottom h oles) mount ing 2 controll er board to intercon nect board grou nd attach 2 controll er board to inner shie ld moun ting 2 controll er board (ba ck) mounti ng 2 [...]

4-10 Se r vic e Man ual 4069-X XX M3x12 mm T aptite P anh ead HVPS board mounting 1 M3x28 mm T aptite P anh ead de ve loper driv e ground (bottom h ole) attach 1 M3x6 mm T aptite P anh ead stac ke r duct mounti ng 1 engine b oard mounting 2 controll er to shie ld mounti ng 2 controll er board mounting 2 in pan mounti ng 2 shield g r oun d attach 1 [...]

Repair Informatio n 4-11 4069-X XX M3.5 x8 mm Plastite Th read For mi n g autocom pensator m ounting 3 M3.5 x10 mm Plastite Th read For mi n g ri ght si de cover mountin g 1 right side fr ame to p an attach 3 left side frame to pan atta ch 1 M3x6 mm SEMS Machi ne Screw with was her fuser board mounti ng 1 M3.5 x12 mm Plastite Th read For mi n g w i[...]

4-12 Se r vic e Man ual 4069-X XX Removal Procedur es CA UTION: Re mov e the power cord fr om the pr inter or wa ll outlet before you connect or d isconnect any cable or elect ronic b oard or assembly for person al safety and to pr e vent damage to th e pri nter . Use the hand gr ips on the side of the p rinte r . Ma ke sure your finger s are not u[...]

Repair Informatio n 4-13 4069-X XX Right Cover 1. Ope n the upper a nd bottom fr ont covers. 2. Rele ase the c ov e r latch (A) and remove the ri ght cover mounting scre w (B).[...]

4-14 Se r vic e Man ual 4069-X XX 3. Remove the redri v e ass embly . 4. Remove the right s ide cover mounting sc re w (B). 5. Remove the right s ide cover .[...]

Repair Informatio n 4-15 4069-X XX Upper Front Cover 1. Rais e the uppe r front cover . 2. Remove the upper fro nt cov er mou nting screws (A). 3. Rotate the cover upward to allow the re ar cov er hinges to clear the m ounting s lots and remov e the c ov e r .[...]

4-16 Se r vic e Man ual 4069-X XX Laser As sembly Cover 1. Remove the left door . 2. Remove the right cover . 3. Remove the rear pape r deflector . 4. Press the fuse r wiper cover latch a nd remove the cover . 5. Remove the paper fu ll sensor flag assem b ly fro m the moun ting br ack et. 6. Remove the mounting screws (A) and remove the cov e r . C[...]

Repair Informatio n 4-17 4069-X XX Controller Board 1. Remove the inne r EMC sh ield. 2. Remove the cont roller boa rd mounting screw (A). 3. Remove the cont roller boa rd mounting screws (C). 4. Remove the cont roller boa rd parallel por t mou nting screws (B). 5. Remove the ser ial por t mounti ng screws if pres ent. 6. Remove the cont roller boa[...]

4-18 Se r vic e Man ual 4069-X XX Devel oper Drive As sembly 1. Remove the inner EMC shield. 2. Remove the de veloper dr ive assembly mounting s crews (A). 3. Remove the de veloper dr ive assembly . Note: Be sure th e de veloper dr ive assembly whee l aligns with the hub on the main d rive assembly when reinstall ing the as sembly .[...]

Repair Informatio n 4-19 4069-X XX Duplex Board 1. Lift the base p rint er from the d uplex assembly . 2. Remove the four duplex board cover mounting screws. 3. Gen tly dis connect the c ables from t he duplex board. Use cautio n to av oid da mage to the cables and conn ectors. 4. Remove the two duplex board mounting screws and remove the duplex bo[...]

4-20 Se r vic e Man ual 4069-X XX Duplex Motor 1. Remove the duplex front cov er door. 2. Gently disconnec t the cables from th e duplex board. Use caution to av oid da mage to the cables and c onnectors. 3. Remove the f our moun ting screws fro m the left and righ t retur n guid es and remove the guid es. 4. Remove the f our m ounting scr ews on t[...]

Repair Informatio n 4-21 4069-X XX EMC Shields Inner EM C Shield 1. Remove the left door. 2. Remove the outer EMC s hield. 3. Remove all option boards from the conn ector bo ard slots. 4. Remove the inne r EMC sh ield moun ting screws (A). 5. Remove the inne r EMC sh ield.[...]

4-22 Se r vic e Man ual 4069-X XX Outer EM C Shield 1. Remove the left door . 2. Loosen the outer E MC shiel d mountin g screws (A) an d remov e the shi eld.[...]

Repair Informatio n 4-23 4069-X XX Engine Board 1. Remove the inne r EMC sh ield. 2. Dis connect a ll cables from the engine bo ard. 3. Remove the engine b oard mou nting screws (A). 4. Remove the engi ne board cag e mountin g screw (B) from the main d rive m otor ass e mb ly . 5. Remove the engine b oard. Note: Anytime the engine bo ard is rep lac[...]

4-24 Se r vic e Man ual 4069-X XX Fans Auxiliary Fan (Models 614/616) 1. Remove the right cover . 2. Remove the inner EMC shield. 3. Remove the fuser w iper cover . 4. Discon nect the a uxiliar y fan cable from th e engine b oard at connec tor J7. 5. Note the r outing of the auxil iar y fan cable (A) and r emov e the fan ( B ) .[...]

Repair Informatio n 4-25 4069-X XX Main Fan 1. Remove the top rear cov er . 2. Remove the inne r EMC sh ield. 3. Note t he routin g of the main fan cable (A) and dis connec t the cable from the engine board at con nector J1. 4. Rele ase the four latches (B) and rem ov e the fan from the le ft side f ram e.[...]

4-26 Se r vic e Man ual 4069-X XX Frames EP Fram e Assembly 1. Remove the left and r ight si de frames. 2. Remove the EP frame as sembly . Left S ide Frame 1. Remove the engine boar d. 2. Remove the main dr ive assembly . 3. Remove the upper fron t cov e r hinge a ssembly . 4. Remove the mulitpur pose tra y/lower deflector assembly . 5. Remove the [...]

Repair Informatio n 4-27 4069-X XX 7. Pl ac e the printe r on i ts bac k and re mo v e the le ft si d e fr ame mountin g screws (A). 8. Remove the left si de frame.[...]

4-28 Se r vic e Man ual 4069-X XX Right Side Frame 1. Remove the right s ide cover . 2. Remove the L V PS. 3. Remove the multipur po se tra y assem b ly . 4. Remove the auxili ar y fan assembly . 5. Disconnec t the auto co mpensator ar m b ias spr ing from the r ight side f ram e. 6. Remove the toner sens or mounting screw (A), disco nnect the sens[...]

Repair Informatio n 4-29 4069-X XX Caution: Be sure the fus er assembly has cooled befor e working on a n y of th e fuse r FR Us. Fuser 1. Remove the red rive assembly . 2. Loos en the fus er mounting screws and rem ov e the fuser .[...]

4-30 Se r vic e Man ual 4069-X XX Fuser Board 1. Remove the fuser assem b ly . 2. Remove the fuser b oard cover . 3. Disconnec t the cables fro m the fuse r board. 4. Remove the fuser b oard mountin g screw . 5. Release the fuser bo ard from the standoff t ab and lif t the fuser board f rom the fuser assembly .[...]

Repair Informatio n 4-31 4069-X XX Fuser Cover 1. Remove the fuser assembly . 2. Note th e ther mistor c able routing and dis connect the c able from the fu ser boa rd. 3. Remove the left and righ t lamp bracket mounting sc re ws (A) . 4. Remove the left and right fus er cover mounting screws (B) a nd lift the cov er from the fus er assembly . Fuse[...]

4-32 Se r vic e Man ual 4069-X XX Fuser Det ack Housing Assembly 1. Remove the fuser assem b ly . 2. Remove the fuser c ov er asse mbly . 3. Remove the fuser lam p . Use car e when ha ndling the lamp . 4. Disenga ge the ho troll bear ing c lips to fr ee the fu ser fram e walls. 5. Gently apply o utward pressur e on the l eft and r ight fu ser side [...]

Repair Informatio n 4-33 4069-X XX Fuser T ransf er P la te 1. Remove the upper p aper deflec tor . 2. Remove the fuser transf er roll . 3. Remove the inner paper deflec tor . 4. Lift the left side of t he fuser trans f er plate ( A) and move the plate to the lef t to clear th e ri ght side f rom its mounting. 5. Remove the fuser transf e r plate.[...]

4-34 Se r vic e Man ual 4069-X XX Fuser Envel ope Conditioner Solenoid 1. Remove the fuser assem b ly . 2. Remove the solenoid m ounting scr ew (A). 3. Disconnec t the sol enoid li nk (B). 4. Remove the solenoid f rom the fu ser assembly . Note: Do the “ Fuser Sol enoid Adj ustment ” on page 4-3 when e v er you replace the fuser s olenoid.[...]

Repair Informatio n 4-35 4069-X XX Fuser Narrow Media Sensor/Flag Assembly 1. Remove the fuser assembly . 2. Re mov e the exit ro ll asse mbly . 3. Remove the fuse r board cov er . 4. Dis connect t he sensors from the fuser board. 5. Remove the lower e xit guide assem b ly 6. Remove the sens or/flag as sembly from the lower e x it guide assemb ly F[...]

4-36 Se r vic e Man ual 4069-X XX The fus er lamp FRU is colo r coded. The l eft and r ight fu ser lam p brack e t acces s holes let you view the end of th e lamp. Use the following table to ident ify and i nstall th e correct lamp . Fuser Lower Ex it Guide Assembly 1. Remove the fuser assem b ly . 2. Remove the fuser c ov er asse mbly . 3. Remove [...]

Repair Informatio n 4-37 4069-X XX High V olt age Power Supply 1. Remove the inner paper deflec tor . 2. Remove the toner s ensor cable from the retainer (A) on the front of the HVPS. 3. Re mov e the r ight si de cover . 4. Dis connect t he HVPS cable from the HVPS at connector (C). 5. Dis connect t he transfer roll cable from th e HVPS bo ard. Not[...]

4-38 Se r vic e Man ual 4069-X XX Integrated T ray Compensator A ssembly 1. Remove the paper tray . 2. Remove the left door . 3. Remove the inner EMC shield. 4. Disconnec t the com pensator motor cable (A) fr om the engi ne board. 5. Place the pr inter on its sid e. 6. Locate t he integrated tray compensator a ssembly (B) on the bottom of the pr in[...]

Repair Informatio n 4-39 4069-X XX Integrated T ray Compensator Pick Roll Ass embly 1. Remove the paper tray . 2. Pl ac e the printe r on i ts side . 3. Loc ate the com pensator assembly on th e bottom of t he pr inter and pul l the comp ensator ar m awa y from th e printe r . 4. Un snap the p ick roll assem b ly (D) from it s mountin g and remov e[...]

4-40 Se r vic e Man ual 4069-X XX Interconnect Board Assembly 1. Remove the inner EMC shield. 2. Remove the engine b oard and shi eld. 3. Remove the L V PS. 4. Disconnec t all ca b les fr om the int erconne ct board. 5. Place the pr inter on it s back and r emov e the m ounting s crews (A). Note: Go to “ Intercon nect Board ” on page 5-12 to id[...]

Repair Informatio n 4-41 4069-X XX 6. Remove the interc onnect boar d assembly.[...]

4-42 Se r vic e Man ual 4069-X XX Low V olt age Power Supply 1. Remove the right cover . 2. Remove the L V PS mount ing screws (A) fro m the rear o f the bottom pa n. 3. Pull th e L V PS assembly fro m the r ight side o f the pr inter . In itial resista nce is felt as the au tomate plu g disconnec ts. 4. Press the releas e latch on the fuse r lamp [...]

Repair Informatio n 4-43 4069-X XX Main Driv e Asse mbly 1. Remove the inne r EMC sh ield. 2. Remove the gear gu ard. 3. Remove the dev eloper drive assembly . 4. Remove the transfer shaft (A) thro ugh the bot tom of the pr inter . 5. Remove all ca b les fr om the ca ble clamps (B) o n the ma in drive assemb ly . 6. Remove the ground cables (F). Be[...]

4-44 Se r vic e Man ual 4069-X XX 10. Remove the main dri v e assem b ly . Note: Do not remo ve the screws (E) o n the main drive assem bly . Be sur e the main drive assembly gea r shaft aligns with the hu b on the left s ide frame wh en reinstal ling the mai n dri ve assembly .[...]

Repair Informatio n 4-45 4069-X XX Main Drive Motor 1. Re mov e the m ain dri v e as sembly . 2. Remove the main drive motor mou nting screws (A). 3. Remove the main drive motor .[...]

4-46 Se r vic e Man ual 4069-X XX Multipurpose T ray/ Lower Deflector Assembly 1. Open the multi pur pose tray to a position that allows the left and ri ght tray hing e slots (A) to align w ith the re ctangula r mountin g posts ( B). Pull upward on eac h tra y hinge to remove the tra y from the two moun ting posts. Be car eful not to break the hing[...]

Repair Informatio n 4-47 4069-X XX 2. Remove the upper d eflector . 3. Rem ov e the sole n oid mo unti ng scre w . 4. Remove the screws (A) mo unting the multipur pose tray/lower deflec tor assembly . 5. Remove the multip ur pose tray/low er defl ector ass embly .[...]

4-48 Se r vic e Man ual 4069-X XX Operator Panel Assembly 1. Remove the upper fron t cov e r . 2. Disconnec t the operat or panel ca ble . 3. Gently press the operator pane l lens ta b (A) and re mov e the operator panel.[...]

Repair Informatio n 4-49 4069-X XX Operator P anel Cable/Co ver Open Switch Assembly Note: P ay careful at tention to th e cable routing through the pr inte r before you remov e the op erator panel c able/cov er open s witch assembly . 1. Remove the left door, left cov er , up per front c ov er , outer E MC shiel d and inne r EMC sh ield. 2. Dis co[...]

4-50 Se r vic e Man ual 4069-X XX Optional 25 0/500 Paper T ray Assembl y Note: Remov e the pr inter a nd other p aper feed options to access the failing op tional pap er tra y as sembly . Paper T ray Compen sator Assemb ly 1. Remove the printe r and othe r paper feed options. 2. Discon nect the compens ator asse mbly bias spring from the tra y fra[...]

Repair Informatio n 4-51 4069-X XX Paper Alignment Assembly 1. Remove the upper p aper defl ector assembly . 2. Remove the inner paper deflec tor assem b ly . 3. Rele ase the in put pap er sensor from its mo unting and remove . 4. Remove the left door. 5. Remove the paper a lignment assembly mounti ng screws (A) locate d inside the prin ter .[...]

4-52 Se r vic e Man ual 4069-X XX 6. Locate t he pape r alignment assembly reference a djustmen t screw (B) throug h the le ft frame and re mov e the screw . 7. Remove the paper ali gnment assem b ly . Note: Do the “ Paper Alignm ent Asse mbly Adjust ment ” on page 4-5 when yo u rei nstal l the a ssem bl y .[...]

Repair Informatio n 4-53 4069-X XX Paper Deflectors Inner Pa per Deflect or Assembl y 1. Remove the paper tray . 2. Remove the upper d eflector as sembly . 3. Pl ac e the printe r on i ts side . 4. Re mov e the lower defl ector asse mbly . 5. Gen tly pr y the inner pap er defle ctor from th e left and right mountin g post s (A) locate d on the bott[...]

4-54 Se r vic e Man ual 4069-X XX Paper Input Sensor 1. Remove the inner pape r deflector as sembly . 2. Disconnec t the pape r input sens or cable from the i nput sensor. 3. Release the input paper se nsor from its mounti ng and r emov e. Paper Size Sensing Board 1. Disconnec t the pape r size sensing board ca b le from the boar d. 2. Remove the t[...]

Repair Informatio n 4-55 4069-X XX Pick Roll 1. Remove the upper p aper deflec tor . 2. Rele ase the pi ck roll retaini ng tab and s lide the pick rol l off the shaft.[...]

4-56 Se r vic e Man ual 4069-X XX Printh ead 1. Remove the laser as sembly cov er . 2. Disconnec t the pr inthead cables (A) from th e pri nthead assemb ly . 3. Remove the printh ead mounti ng screws (B) and rem ov e the pr inthead. Note: Do the “ Prin thead Assem bly Adjustme nt ” on page 4-4 whenev e r you remov e or r eplace th e printh ead [...]

Repair Informatio n 4-57 4069-X XX Redrive Assembly 1. Re mov e the red rive door as sembly . 2. Rem ov e the redri ve e xit co ver . 3. Remove the red rive assembly moun ting screws (A ). 4. Rele ase the redr ive assembly mounting latches (B) and remov e the red rive assembly .[...]

4-58 Se r vic e Man ual 4069-X XX Smart Cartridge Cont acts 1. Remove the upper fron t cov e r . 2. Release tab (A) an d remove the contact c ov e r . 3. Remove the contact plunger (B) . 4. Remove the screws (C) and remove the contact s (D).[...]

Repair Informatio n 4-59 4069-X XX T oner Sensor 1. Re mov e the r ight si de cover . 2. Remove the toner s ensor moun ting screw (A). Dis connect the toner s ensor cable and r emov e the toner senso r .[...]

4-60 Se r vic e Man ual 4069-X XX T ransfer Roll As sembly 1. Open th e upper fron t cov er and remov e the pr int car tr idge. 2. Unsn ap the transfer roll as sembly from the left pi v ot ar m. 3. Lift the t ransf er ro ller asse mbly toward the left and remove the transfer roller assembly from the pr in ter. Upper Paper Defle ctor Assembly 1. Ope[...]

Repair Informatio n 4-61 4069-X XX Upper Front Cover Hinge Assembly 1. Remove the upper fr ont cov er . 2. Remove the las er assembly c ov e r . 3. Remove the C-clips (A) from the upper front cov er hinge assem b ly lef t and r ight hing e pins and r emov e the pin s. Note the p in orie ntation and the C- clip lo cation on the insi de of each hin g[...]

4-62 Se r vic e Man ual 4069-X XX Upper Front Cover Interlock Switch Assembly 1. Remove the upper fron t cov e r . 2. Remove the operator pan el. 3. Remove the inner EMC shield. 4. Pull up on the switch (A) to remove from the m ounting posts (B). 5. Note th e routin g of the int erlock switch assem bly cable and disconne ct the cable on the engine [...]

Connecto r Locations 5- 1 4069-X XX 5. Connector Locations Low Volt age Power Supply Connector Pin No. Signal CN3 Int erconnect Board 1 +5 V dc 2 +5 V dc 3 Ground 4 Ground 5 Ground 6 Ground 7 +24 V dc 8 +24 V dc 9H e a t o n 10 +5 V dc 11 +5 V dc 12 Grou nd 13 Grou nd 14 Grou nd 15 Grou nd 16 +24 V d c 17 ZC Out* 18 + 42 V d c[...]

5-2 Ser vice Ma nual 4069-X XX[...]

Connecto r Locations 5- 3 4069-X XX High V olt age Power Supply Connector Pi n No. Signal CN1 Engine Board 1 De v eloper PWM 2 +24 V dc Return 3 Charg e PWM 4 +24 V dc IN 5 TX PWM 6 TX Enab le 7 TX CUR PWM 8 SVRO OUT[...]

5-4 Ser vice Ma nual 4069-X XX Engine Board Connector Pin No. Signal J1 Mai n F an 1 F an Stall 2 Ground 3M a i n F a n J3 Printhead (Mi rror Motor) 1 +24 V dc Ret ur n 2 +24 V dc Return 3R e F R E Q 4L O C K n 5S t a r t * 6 +24 V dc Return 7 +24 V dc J4 Cover Clo sed Swi tch 1 Cover Closed 2 Ground 3 +5 V dc J5 Printhead 1 LENA* 2 Ground 3L A O J[...]

Connecto r Locations 5- 5 4069-X XX J6 Output Lev el Sensor 1 Gro und 2 Ground 3O p t 2 4 Ground 5+ 5 V d c J7 A uxiliary F an 414/616 1 Car tfan 2 Ground J8 Printhead HYSNC 1 Ground 2 HSYNC* 3 Ground 4+ 5 V d c Connector Pin No. Signa l[...]

5-6 Ser vice Ma nual 4069-X XX J10 Erase /Car tridge/ Sensor/In put Sensor/ HVPS 1 A T Ser v o (HVPS) 2 Servo OutT (HVP S) 3 TXENABLE (HVPS) 4 T ransf er (HVPS) 5 +24 V dc (HVPS) 6 Charge (HVPS) 7 Ground (HVPS) 8 De v elo per (HVPS) 9 Ground (In Sens) 10 In Sns* (In Sen s) 11 +5 V dc (C-Sens ) 12 CTSENSE* (C-Sens) 13 Ground (C -Sens) 14 + 24 V d c [...]

Connecto r Locations 5- 7 4069-X XX J12 T ransport Motor 1 + 24 V dc 2 + 24 V dc Return 3 + 24 V dc Return 4 Motor3 5 Motor4 6D i r 7 Motor1 8+ 5 V d c 9 Motor2 10 Groun d 11 Motor 0 J13 A utoconnect (Options) 1R X D I N 2 Ground 3+ 5 V d c 4 Ground 5 Ground J14 A utoconnect (Options) 1R X D I N 2 Ground 3+ 5 V d c 4 Ground 5 Ground Connector Pin N[...]

5-8 Ser vice Ma nual 4069-X XX J15 I ntegra ted P aper T ray - Paper Si ze Sens or 1 +5 V dc 2 PSIZE2 3 Ground 4 PSIZE1 5 +24 V dc 6 Ground 7P O U T 8 +5 V dc 9 P aper Low 10 + 5 V dc J16 Fuser 1 Exit Sensor 2T h u m p r e t 3 +5 V dc 4T h u m p l e f t 5 Ground 6T h e r m 7T h e r m g n d 8 Narmedia J17 MPT Pic k 1 MPT Pic k 2 +24 V dc Connector P[...]

Connecto r Locations 5- 9 4069-X XX J18 A uto Compensa tor 1 + 24 V dc 2N / A 3 Ground 4 Ground 5N / A 6+ 5 V d c J19 MPT P aper Out 1 Gro und 2 POSENSE 3+ 5 V d c J20 Interco nne ct Board N/A N/ A J21 Smart Car tr idg e 1 S cart 2 S car t Groun d 3 Ground Connector Pin No. Signa l[...]

5-10 Se r vic e Man ual 4069-X XX[...]

Connecto r Loc ations 5-11 4069-X XX Fuser Board Connector Pin No. Signal J1 Engin e Board 1 NarMedi a 2T h e r m G n d 3H R T h e r m 4G r o u n d 5T h u m p A 6 +5 V dc 7T h u m p B 8E x i t S n s * J2 Thermistor 1 The rm Gnd 2H R T h e r m J3 Thum per 1 Ground 2 +42V dc J4 Thum per Soleno id 1 Thump B 2T h u m p A J5 Na rrow Medi a Sensor 1 +5 V[...]

5-12 Se r vic e Man ual 4069-X XX Interconnect Board Connector Pin No. Signal J1 Fuser So lenoid 1 +42 V dc 2 Ground J2 L VPS 1 +42 V dc 2H e a t o n 3X e r o x i n g 4 +24 V dc 5 +24 V dc 6 +24 V dc 7 Ground 8 Ground 9 Ground 10 Ground J3 L VPS 1 Groun d 2 Ground 3 Ground 4 Ground 5+ 5 V d c 6+ 5 V d c 7+ 5 V d c 8+ 5 V d c J4 A utoconnect T op 1 [...]

Connecto r Loc ations 5-13 4069-X XX Note: A 90 2 service err or ma y displa y if th e jump ers are n ot correc t ly i nstal le d. • Models 010 and 01 n hav e a jumper on J 10 between the center pin and pin 5. • Models 212 and 21n hav e a jumper between the center p in and pin2 of J 8, a jumper between the ce nter pin a nd pin 4 on J9 a nd a ju[...]

5-14 Se r vic e Man ual 4069-X XX • Models 616 and 6 1n hav e a jumper between the center p in and pin1 of J 8 and a j umper between the center p in and pin 3 of J9.[...]

Connecto r Loc ations 5-15 4069-X XX Envelope Option Board Connector Pin No. Signa l J1 1 N/A 2 Ground 3T x ( E O C ) 4 Ground 5R x ( E O C ) 6 +24 V dc Return 7+ 2 4 V d c J2 1 Groun d 2 Pap er Present 3 +5 V dc J3 1 Groun d 2 Pap er Present 3 +5 V dc J4 1 Motor - Ph ase B- 2 Motor - P hase A- 3 Motor - P hase B+ 4 Motor - P hase A+[...]

5-16 Se r vic e Man ual 4069-X XX[...]

Connecto r Loc ations 5-17 4069-X XX Duplex Option Board Note: Duplex connectors J10 and J 11 are in terchangeable. No problem resul ts if the connecto rs are switched. Connector Pin No. Signa l J1 Mot or 1 Motor - 2M o t o r + J2 D C Mot or Sensor/En coder Board 1 +5 V dc Senso r 2 T ach + 3 Ground J3 Stepp er Motor 1 STPMOT A - 2S T P M O T A + 3[...]

5-18 Se r vic e Man ual 4069-X XX J9 A uto co nne ct , Option Belo w 1 Ground 2 Pr txDout 3 Ground 4P r t R x d J10 A utoconnect, Option Belo w 1 +24 V dc 2 Ground J11 Printer A utoconne ct 1 +24 V dc 2 Ground J12 Printer A utoconne ct 1N / A 2 Ground 3P r t x D i n 4 Ground 5P r t R x D Connector Pin No. Signal[...]

Connecto r Loc ations 5-19 4069-X XX Autoconnect - T op Connector Pin No. Signal T op A utoconne ct 1 0 V dc 2 +5 V dc 30 V d c 40 V d c 50 V d c 6 +5 V dc 70 V d c 8 +24 V dc[...]

5-20 Se r vic e Man ual 4069-X XX Output Exp ander Control Board Connector Pin No. Signal J1A Autoco nnec t 1 +24 V d c 2 Ground 3 +5 V dc J1B 1 Pr tx din 2 Ground 3p r t r x d 4 Ground 5N / C J2A Autoco nnec t 1 +24 V d c 2 Ground 3 +5 V dc J2B 1 pr txdout 2 Ground 3p r t r x d 4 Ground J3 Pass Thr u Sens or 1 Gr ou nd 2 P aper Present 3R V s n s [...]

Connecto r Loc ations 5-21 4069-X XX J5 Bin Fu ll/Near Ful l Dual Sens or 1 Ground 2 Ground 3b i n f u l 4b i n f u l 5R V s n s r J6 J umper Conne ctor 1 Not Us ed 2N o t U s e d 3N o t U s e d Connector Pin No. Signa l[...]

5-22 Se r vic e Man ual 4069-X XX High-Cap a city Output S t acker Board Connector Pin No. Signal J1A Autoco nnec t 1 +24 V d c 2 Ground 3 +5 V dc J1B 1 Pr tx din 2 Ground 3p r t r x d 4 Ground 5N / C J2A Autoco nnec t 1 +24 V d c 2 Ground 3 +5 V dc J2B 1 pr txdout 2 Ground 3p r t r x d 4 Ground J3 Pass Thr u Sens or 1 Gr ou nd 2 P aper Present 3R [...]

Connecto r Loc ations 5-23 4069-X XX J6 Co nnec tor Jump er Lo catio ns J5 Bin Fu ll/Near Ful l Dual Sens or 1 Ground 2 Ground 3b i n f u l 4b i n f u l 5R V s n s r J6 Jumper Connector 1 Upper Unit 2 Up per/Lo wer Unit 3 Lower U nit Hig h-Capaci ty St acker Boa rd Pin 1 Pin 2 Pin 3 Upper Unit Board X X Not Used Low er Unit Board Not Used X X Conne[...]

5-24 Se r vic e Man ual 4069-X XX[...]

Prev entive Main tenance 6-1 4069-X XX 6. Preventive Maintenance This cha pter descr ibes p rocedures f or pr inter p re ventive mainte- nance. Following these r ecommend ations can h elp prev ent pro b- lems an d main tain optimum performance. Safety Inspection Guide The pur pose of thi s inspecti on guide is to aid you in identifyi ng unsa f e co[...]

6-2 Ser vice Ma nual 4069-X XX Scheduled Maintenance The operat or panel di splays the messa ge “ 80 Sche duled Maint enance ” at e ach 30 0K page c ount inter val. It is necessar y to replace th e fuser a ssembly , t r ansf e r roller and charge roll at this inter val to maintai n the p rint quality and reliabi lity of t he print er . The par [...]

Pa r ts Ca t a l o g 7- 1 4069-X XX 7. Par t s Cat alog How T o Use Th is Part s Cat alog • SIMILAR ASSEMB LIES: If two a ssemblies con tain a major ity o f identic al par ts, th ey are shown on the same l ist. Com mon par ts are s hown b y on e index number . Par ts pecu liar to one o r the other o f the asse mblies are lis ted sepa r ately and [...]

7-2 Ser vice Ma nual 4069-X XX Printe r Ser ial Lab e l Look at th e pri nter se rial la bel to ide ntify the printer you are work ing on. There are two ser vic e lev e ls of Optra T pr inte rs. Some pri nters are at a s er vice level B as indic ated by the B on the label .[...]

Pa r ts Ca t a l o g 7- 3 4069-X XX Use the M odel Name/T ype table to identif y model spe cific replaceme nt FR Us. The par ts cata log uses th e Ty p e last thr ee digits to identify mod el spec ifi c FR Us. Model Nam e T ype Optra T 610 4069- 010 Optra T 610n 40 69-01n Optra T 612 4069- 212 Optra T 612n 40 69-21n Optra T 614 4069- 414 Optra T 61[...]

7-4 Ser vice Ma nual 4069-X XX Assem bly 1: Cov ers[...]

Pa r ts Ca t a l o g 7- 5 4069-X XX Asm- Index Part Number Unit s Description 1-1 99A151 2 1 Cov er Assemb ly , R edrive Cap 1-2 99A150 8 1 Cov er , Fuser Wic k Asse mbly 1-3 99A150 6 1 Cov er Asm, Laser Ass em b l y 010 /21 2/23 v/ 23e 1-3 99A150 7 1 Cov er As m, L as er 500 O utp ut 41 4/61 6/4 1b/ 41e/41l NS 6 Screw , Lase r Cov er PP 99A0263 1-[...]

7-6 Ser vice Ma nual 4069-X XX Assembly 1 : Covers (continued)[...]

Pa r ts Ca t a l o g 7- 7 4069-X XX Asm- Index Part Number Unit s Description 1-13 99A0007 1 Label, TLI/ID/Serial No . - Blank 1-14 99A1502 1 Latch, Uppe r Cov er 1-15 99A0004 1 Spr ing, Latc h 1-16 99A1511 1 Cov er Assemb ly , Lo wer F ront 1-17 99A1501 1 Operato r P anel Ass emb ly 1-18 99A1577 1 Switch, Cov er Open w/Oper ator P anel Cable Assem[...]

7-8 Ser vice Ma nual 4069-X XX Assem bly 2: Frame[...]

Pa r ts Ca t a l o g 7- 9 4069-X XX Asm- Index Part Number Unit s Description 2-1 99A164 3 1 Shroud, F an 250 010/01 n/23v/23e 2-1 99A159 2 1 Shroud, F an 500 212/41 4/616/41b/ 41e/41l/ 21n/61n 2-2 99A 0803 1 F an, Ma in 2-3 99A013 8 1 Sensor , Standard Bin Le vel 212/414/616 /41b/ 41e/41l/2 1n/61n/23v /23e 2-4 99A158 0 1 Flag, Output P aper Le vel[...]

7-10 Se r vic e Man ual 4069-X XX Assembly 2 : Frame (continued)[...]

Pa r ts Ca t a l o g 7-11 4069-X XX Asm- Index Part Number Unit s Description 2-22 99A0466 1 Sensor , T oner Car tridge Le vel 2-23 99A0039 2 Roller , Dev eloper Support 2-24 99A0026 1 T ray Bias Arm Assemb ly 2-25 99A1522 1 Pan, Center Assemb ly 2-26 99A1525 1 Deflector , Upper PF 2-27 99A1850 1 Deflector , Inner 2l2 /4l4/6l6/2 ln/6ln/4l b/4le/4lL[...]

7-12 Se r vic e Man ual 4069-X XX Assem bly 3: Print head[...]

Pa r ts Ca t a l o g 7-13 4069-X XX Asm- Index Part Number Unit s Description 3-1 99A152 6 1 Pr inthea d Assemb ly , 01 0/01n 3-1 99A152 7 1 Pr inthead Assemb ly , 212/21n/23v/23 e 3-1 99A152 8 1 Pr inthead Assemb ly , 414 3-1 99A186 7 1 Pr inthea d Assemb ly , 41 b/41e/41l 3-1 99A187 3 1 Pr inthea d Assemb ly , 61 6/61n NS 3 Screw , Printhead M ou[...]

7-14 Se r vic e Man ual 4069-X XX Assembly 4 : Paper Feed (Autocompensa tor)[...]

Pa r ts Ca t a l o g 7-15 4069-X XX Asm- Index Part Number Unit s Description 4-1 99A006 0 1 Sensor , P aper Out Internal T ra y 4-2 99A105 6 1 Pick Arm Assemb ly (250) 0 10/01n/23 v/23e 4-2 99A153 0 1 Pick Arm Assemb ly (500) 2 12/414/61 6/21n/ 41b/41l/4 1e/61n 4-3 99A007 0 2 Pick Rolls NS 1 Screw , Hanger PP 99A0263 4-4 99A161 6 1 Flag, P aper Ou[...]

7-16 Se r vic e Man ual 4069-X XX Assembly 5 : Paper Feed - Multipurpose Unit[...]

Pa r ts Ca t a l o g 7-17 4069-X XX Asm- Index Part Number Unit s Description 5-1 99A007 5 1 Screw , Soc ke t Set M4X5 mm 5-2 9 9A 0071 1 Ar m Asse mbly , MPT 5-3 99A007 6 1 Pick Rol l Assemb ly 5-4 99A008 1 1 Spring Assemb ly , Separator 5-5 99A008 3 1 MPT P ad Assem bly Kit o Restr aint P ad o MPT P ad Assemb ly 5-6 99A160 8 1 Deflector Asse mbl [...]

7-18 Se r vic e Man ual 4069-X XX Assembly 6 : Paper Feed - Alignme nt[...]

Pa r ts Ca t a l o g 7-19 4069-X XX Asm- Index Part Number Unit s Description 6-1 99A008 9 1 Alignment Assem bly P aper F eed 6-2 99A195 3 1 Screw , Ref erence Ground C lip 6-3 99A049 0 1 Clip, Referen ce Ground 6-4 99A049 2 1 Screw , P aper Refere nce Adjus tment 6-5 9 9A05 65 1 Washer, Reference Adjus tme nt 6-6 99A056 6 1 Nut, P aper Ref erence [...]

7-20 Se r vic e Man ual 4069-X XX Assembly 7 : Paper Feed - Output[...]

Pa r ts Ca t a l o g 7-21 4069-X XX Asm- Index Part Number Unit s Description 7-1 99A158 6 1 Redrive Ass emb ly , In ner 250 01 0/01n/23v / 23e 7-1 99A160 4 1 Redrive Assem b ly , 212 7-1 99A153 3 1 Redrive Ass emb ly , In ner 500 41 4/616/61n / 41b/41l/4 1e/21n 7-2 99A164 4 1 Door Assemb ly , Re drive 2 50 010/212 /21n/ 23v/23e 7-2 99A153 4 1 Door[...]

7-22 Se r vic e Man ual 4069-X XX Assem bly 8: Integrat ed Paper T ray - 250 She et[...]

Pa r ts Ca t a l o g 7-23 4069-X XX Asm- Index Part Number Unit s Description 8-1 99A153 6 1 T ray , Integ rate d 250 Sheet 010/01n/23v /23e 8-2 99A160 1 1 Latch, Bac k Restr aint 8-3 99A012 0 2 Restraint P ad 8-4 99A189 4 1 Restraint, Side 2 50 Sheet T ra y 8-5 99A011 9 4 Wear Strips 8-6 99A181 2 1 Label, T ray Option N umber 8-7 99A012 1 1 Clip, [...]

7-24 Se r vic e Man ual 4069-X XX Assem bly 9: Integrat ed Paper T ray - 500 She et[...]

Pa r ts Ca t a l o g 7-25 4069-X XX Asm- Index Part Number Unit s Description 9-1 99A160 1 1 Latch, Bac k Restr aint 9-2 99A157 6 1 T ray Assemb ly 500 Sheet 21 2/414/616/ 21n/ 41b/41l/4 1e/61n 9-3 99A189 5 1 Restraint, Side 9-4 99A029 2 4 Str ip , W ear 9-5 99A181 2 1 Label, T ray Option N umber 9-6 99A175 0 1 Plate, 500 T ra y W ear 9-7 99A012 6 [...]

7-26 Se r vic e Man ual 4069-X XX Assem bly 10: Main Dr ive[...]

Pa r ts Ca t a l o g 7-27 4069-X XX Asm- Index Part Number Unit s Description 10-1 99A1543 1 Gearbo x, w/Motor 010/21 2/01n/21n /23v/23e 10-1 99A0129 1 Gearbo x, w/Motor 41 4/41b/41l/ 41e 10-1 99A0801 1 Gearbo x, w/Motor 616/61 n 10-2 99A0134 1 Shaft, P ower T ake Off 010/01n/ 23v/23e 10-2 99A1569 1 Shaft, P ower T ake Off 500 212/ 414/616/21 n/ 41[...]

7-28 Se r vic e Man ual 4069-X XX Assem bly 1 1: De ve loper Dri ve[...]

Pa r ts Ca t a l o g 7-29 4069-X XX Asm- Index Part Number Unit s Description 11-1 99A1544 1 Dev eloper Drive Assemb ly 11-2 99A0136 1 Shaft, De veloper Driv e 11-3 99A0564 1 Coupler , Gear #55 11-4 1 Screw , De v eloper Driv e Ground PP 99A026 3 11-5 2 Screw , De v eloper Driv e Mtg PP 99A026 3[...]

7-30 Se r vic e Man ual 4069-X XX Assembly 12 : Hot Roll Fuser[...]

Pa r ts Ca t a l o g 7-31 4069-X XX Asm- Index Part Number Unit s Description 12-1 99A1584 1 Fuser Assemb ly w/115 V 875W Lamp 4 14/ 616/41b/4 1l/41n/61n 12-1 99A1585 1 Fuser Assemb ly w/220 V 875W Lamp 4 14/ 616/41b/4 1l/41n/61n 12-1 99A1660 1 Fuser Assemb ly w 115V 550W Lamp 01 0/212/ 01n/21n/2 3v/23e 12-1 99A1661 1 Fuser Assemb ly w 220V 550W La[...]

7-32 Se r vic e Man ual 4069-X XX Assembly 1 2: Hot Roll Fuser (continued)[...]

Pa r ts Ca t a l o g 7-33 4069-X XX Asm- Index Part Number Unit s Description 12-21 2 Screw , Fu ser Cov er Assemb ly PP 99A0 263 12-22 99A014 2 2 Retainer , Hot Roll Bearing 12-23 99A015 0 2 Bushing, Hot Rol l 12-24 99A014 3 2 Bear ing, Hot Roll 12-25 99A155 4 1 Fuser Cab le, A C 12-26 99 A1600 2 Bellcrank, Backup Ro ll 414/61 6/61n 12-26 99 A1659[...]

7-34 Se r vic e Man ual 4069-X XX Assem bly 13: T ransfer[...]

Pa r ts Ca t a l o g 7-35 4069-X XX Asm- Index Part Number Unit s Description 13-1 99A1015 1 T ransf er Roll Asse mbly 13-2 99A0349 1 Ar m, T ransf er Roll Assemb ly Right 13-3 99A0 184 1 Spr ing , T ran sfer Roll R i ght 13-4 99A0186 1 Erase La mp Assemb ly Kit 010/21 2/414/616/ 01n/21n/6 1n o Lamp , Erase As semb ly o Lens , Erase Lamp 13-5 99A01[...]

7-36 Se r vic e Man ual 4069-X XX Assem bly 14: Chargi ng[...]

Pa r ts Ca t a l o g 7-37 4069-X XX Asm- Index Part Number Unit s Description 14-1 99A0512 1 Link Assemb ly , Charge Le ft Kit 14-2 99A0513 1 Link Assemb ly , Charge Righ t Kit 14-3 99A1017 1 Roll Assemb ly , Charge 14-4 99A1555 1 Bushing, Ch arge Roll NS 1 Screw , Charge Roll PP 99 A0263[...]

7-38 Se r vic e Man ual 4069-X XX Assem bly 15: El ectronics[...]

Pa r ts Ca t a l o g 7-39 4069-X XX Asm- Index Part Number Unit s Description 15-1 99A1869 1 Engine Boar d Assemb ly 010/01n 15-1 99A1871 1 Engine Boar d Assemb ly 212/21n/23v /23e 15-1 99A1923 1 Engine Boar d Assemb ly 414/41b/41e /41l 15-1 99A1878 1 Engine Boar d Assemb ly 616/61n 15-2 1342514 1 Po wer Cord Set, 8 ft. - U .S., Canada (L V), Nicar[...]

7-40 Se r vic e Man ual 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r ts Ca t a l o g 7-41 4069-X XX Asm- Index Part Number Unit s Description 15-4 99A1822 1 L VPS , 110 V ac 01 0/212/01n/ 21n/23v/23e 15-4 99A0214 1 L VPS , 110 V ac 61 6/61n 15-4 99A1640 1 L VPS , 220 V ac 01 0/212/01n/ 21n/23v/23e 15-4 99A1944 1 L VPS , 220 V ac 61 6/61n 15-4 99A1875 1 L VPS , 110 V ac 41 l/41b/41e/ 414 15-4 99A1943 1 L VPS , 2[...]

7-42 Se r vic e Man ual 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r ts Ca t a l o g 7-43 4069-X XX Asm- Index Part Number Unit s Description 15-13 99A195 4 1 Controller Board Assem b ly 010 15-13 99A195 5 1 Controller Board Assem b ly 212/23v 15-13 99A195 6 1 Controller Board Assem b ly 414/41b 15-13 99A195 7 1 Controller Board Assem b ly 616 15-13 99A195 8 1 Controller Board Assem b ly 01n 15-13 99A195 9 1 Co[...]

7-44 Se r vic e Man ual 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r ts Ca t a l o g 7-45 4069-X XX Asm- Index Part Number Unit s Description 15-15 99A040 8 1 Cov er , INA Flat (Blank) 15-16 6 Screw , IN A Cov er Mounting PP 99A0263 15-16 4 Screw , INA C ov er Mount ing PP 99A0263 15-16 2 Screw , INA C ov er Mount ing PP 99A0263 15-17 99A156 6 1 Engine Board Shi eld Asse mbly 15-18 99A157 0 1 Shield, Inner As s[...]

7-46 Se r vic e Man ual 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r ts Ca t a l o g 7-47 4069-X XX Asm- Index Part Number Unit s Description 15-22 99A013 8 1 Sensor , Standard Bin Le vel 15-23 99 A0803 1 F an, Ma in 15-24 99A025 5 1 Cable , Main Driv e Motor 15-25 99A154 3 1 Gearbo x, w/Moto r 010/212/0 1n/21n/23 v/23e 15-25 99A012 9 1 Gearbo x, w/Moto r 414/41b/4 1l/41n 15-25 99A080 1 1 Gearbo x, w/Moto r 616[...]

7-48 Se r vic e Man ual 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r ts Ca t a l o g 7-49 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 15-30 99A0049 1 F an, Auxiliary 414/616 15-31 99A0466 1 Sensor , T oner Cartr idge Le ve l 15-32 99A1593 1 Cable , Smart Car tridge 15-33 99A1501 1 Operator P anel Assem bly 15-34 99A1577 1 Switch, Co ver Open w /Operat or P anel Cab le Ass e m b ly 15-35 99A0053 1 Sens[...]

7-50 Se r vic e Man ual 4069-X XX Assembly 1 5: Electronics (continued)[...]

Pa r ts Ca t a l o g 7-51 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 15-41 99A1526 1 Printhead Asse mbly 010/01n 15-41 99A1527 1 Printhead Asse mbly 212/21n 15-41 99A1528 1 Printhead Asse mbly 414 15-41 99A1873 1 Printhead Asse mbly , 616/61n 15-41 99A1867 1 Printhead Asse mbly , 41b/41 e/41l 15-42 99A0889 1 Cable , Laser 15-43 99A1573 1[...]

7-52 Se r vic e Man ual 4069-X XX Assem bly 16: 250 Shee t T ray[...]

Pa r ts Ca t a l o g 7-53 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 16-1 3 Screw , Option Bo ard Mount ing PP 99A0263 16-2 99A1967 1 Board, Option T ra y 16-3 99A0627 1 Jumper , 2-pi n 16-4 1 Screw , Switch Ac tivat e Spring Mount ing PP 99A0263 16-5 99A0063 1 Spring, Switch Ac tivate 16-6 99A0445 1 Stud Assemb ly , 250 F rame 16-7 99A0[...]

7-54 Se r vic e Man ual 4069-X XX Assem bly 16: 250 Sheet T ray (continued)[...]

Pa r ts Ca t a l o g 7-55 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 16-20 99A0070 2 Roll Assemb ly , P ick NS 9 9A04 38 2 Bu shing , Dr ive Rol l 16-21 99A1638 1 Base, 2 50 Op tion 16-22 99A0026 1 T ray Bias Arm Assemb ly 16-23 99A0419 1 Spring, T ray Bias 16-24 99A0058 4 P ad, Ma chine Mount ing 16-25 99A0288 1 Sensor , Option P ass Th[...]

7-56 Se r vic e Man ual 4069-X XX Assem bly 16: 250 Sheet T ray (continued)[...]

Pa r ts Ca t a l o g 7-57 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 16-34 99A1601 1 Latch, Bac k Restr aint 16-35 99A0120 2 Restraint P ad 16-36 99A1536 1 T ray Assemb ly , 250 Sheet Opt ion 16-37 99A1894 1 Restraint, Sid e 250 Shee t T ra y 16-38 99A0119 4 Wear Strips 16-39 99A1637 1 Label, T ra y Option Number 16-40 99A0121 1 Clip , 2[...]

7-58 Se r vic e Man ual 4069-X XX Assem bly 17: 500 Shee t T ray[...]

Pa r ts Ca t a l o g 7-59 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 17-1 99A0350 1 Sensor , P aper Lo w 17-2 3 Screw , A uto Comp Mounting PP 99A0263 17-3 99A0405 1 Pick Arm Assem bly 17-4 99A0070 2 Pick Roll Assemb ly 17-5 99A1636 1 Base, 5 00 T ray 17-6 99A0058 4 P ad, Bas e 500 17-7 99A0419 1 Spring, T ray Bias 17-8 99A0026 1 T ray B[...]

7-60 Se r vic e Man ual 4069-X XX Assem bly 17: 500 Sheet T ray (continued)[...]

Pa r ts Ca t a l o g 7-61 4069-X XX Asm- Index Part Number Unit s Description 17-26 99A028 2 1 Cable , 500 A uto Connect Bott om 17-27 99A175 0 1 Wear Plate , P ass Thru 17-28 99A027 6 1 Roll Assemb ly , D r iv e 500 17-29 2 Screw , W ear Plate Moun ting PP 99A0263 17-30 99A045 0 1 Retainer , Roller 17-31 99A045 1 1 Roller , Ske wed Bac kup 17-32 9[...]

7-62 Se r vic e Man ual 4069-X XX Assem bly 18: Duplex[...]

Pa r ts Ca t a l o g 7-63 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 18-1 99A16 74 1 C ov er , Sy stem B oard 18-2 99A0322 1 Main F rame Asse mb ly 250 D uple x 18-2 99A1693 1 Main F rame Asse mb ly 500 D uple x 18-3 99A0324 1 Idler Asse mbly , Belt T ension 18-4 99A0326 3 Spring, Aligner 18-5 99A0323 3 Guide Assem bly , P aper 18-6 99A1[...]

7-64 Se r vic e Man ual 4069-X XX Assembly 1 8: Duplex (continued)[...]

Pa r ts Ca t a l o g 7-65 4069-X XX Asm- Index Part Number Unit s Description 18-21 99A034 2 1 Guide, L H Lo wer Return 250 Duple x 18-21 99A168 2 1 Guide, L H Lo wer Return 500 Duple x 18-22 99 A1131 1 Guide, R eturn LH Upper 250 Duple x 18-23 99A034 1 1 Sensor , Exit - Optica l 18-24 2 Screw , LH Upper Return Gui de Mounti ng PP 99A0413 18-25 99A[...]

7-66 Se r vic e Man ual 4069-X XX Assembly 1 8: Duplex (continued)[...]

Pa r ts Ca t a l o g 7-67 4069-X XX Asm- Index Part Number Unit s Description 18-42 99A129 0 1 T op Cov er Assembl y , Mova ble 250 Dupl ex 18-42 99A128 0 1 T op Cov er Assembl y , Mova ble 500 Dupl ex 18-43 99A163 4 1 T op Cov er Assembl y , Fixe d 250 Dupl ex 18-43 99A167 9 1 T op Cov er Assembl y , Fixe d 500 Dupl ex NS 1 Retainer , 6 mm T op Co[...]

7-68 Se r vic e Man ual 4069-X XX Assembly 1 9: Output Expa nder[...]

Pa r ts Ca t a l o g 7-69 4069-X XX Asm- Index Part Number Unit s Description 19-1 99A1857 1 Deflector , Upp er Redriv e Also order 99A0104 19-2 99A0104 1 Spring, Upper D iverter 19-3 99A0369 1 Shaft Assemb ly , Exit Also order PP 99A0572 19-4 99A0052 1 Shaft Assemb ly , Lo wer Exit Also order PP 99A0572 19-5 11 Screw , PP 99A0263 19-6 99A0915 1 Bo[...]

7-70 Se r vic e Man ual 4069-X XX Assembly 1 9: Output Expa nder (continued)[...]

Pa r ts Ca t a l o g 7-71 4069-X XX Asm- Index Part Number Unit s Description 19-22 99A174 8 1 Door Assemb ly , Re ar Access 19-23 99A036 8 1 Shaft Assemb ly , Low er Also order PP 99A0572 19-24 99A036 3 3 Pulley , Dr iv e 19-25 99A037 1 1 Cov er , Right Side 19-26 99A036 1 1 Belt, 160 Gea r 19-27 99A036 2 1 Ar m Assemb ly , Belt Idler 19-28 99A036[...]

7-72 Se r vic e Man ual 4069-X XX Assem bly 20: Envelope Feeder[...]

Pa r ts Ca t a l o g 7-73 4069-X XX Asm- Index Part Number Unit s Description 20-1 99A0389 1 P aper W eight Assemb ly 20-2 99A1694 1 Guide , Edge 20-3 99A1696 1 Cov er , T op 20-4 99A0485 1 Sensor , Env elope P ass Thru 20-5 99A0393 1 Clutch, Restrain t/Gear 20-6 99A1697 1 Cov er , Right Side 20-7 99A0390 1 Suppor t, Sli de Out 20-8 99A0488 7 Rolle[...]

7-74 Se r vic e Man ual 4069-X XX Assembly 2 0: Envelope Feeder (continued)[...]

Pa r ts Ca t a l o g 7-75 4069-X XX Asm- Index Part Number Unit s Description 20-13 1 Gear Kit, PP 99A0271 1o G e a r , F e e d 1o G e a r , M a s t e r C a m 1 o Ge ar , Dr ive Roll S haft 3 o Gear , Master/F eed Kick 2 o Ge ar , Dr ive Idle r 1 o Gear , Comp Dr ive/Clutch 1 o Ge ar , Kick Ro ll Co nnect 1 o Gear , Kick CNCT Idler 1 o Gear , F eed[...]

7-76 Se r vic e Man ual 4069-X XX Assem bly 21: High Cap acity Feede r[...]

Pa r ts Ca t a l o g 7-77 4069-X XX Asm- Index Part Number Unit s Description 21-1 99A0660 1 Fr ame, Printer Suppo r t F rame 2 21-2 3 Screw , Printer Su ppor t 2 F rame Mounting PP 99A0675 21-3 99A0698 2 Clamp , Feed F rame 21-4 4 Screws, F eed F rame Clam p PP 99A0675 21-5 99A0691 2 Bearing, Nyline r Leadscr ew T op 21-6 99A0656 1 Cov er , Side 2[...]

7-78 Se r vic e Man ual 4069-X XX Assembly 2 1: High Cap acity Feeder (continued)[...]

Pa r ts Ca t a l o g 7-79 4069-X XX Asm- Index Part Number Unit s Description 21-14 4 Nut, 6-32 Hing e Mounting P P 99A0676 21-15 4 Was her , Hinge Mounti ng Flat PP 99 A0677 21-16 4 Washe r , Hing e Mounting St ar PP 99A0677 21-17 99A065 7 2 Hinge, Door 21-18 99A065 5 1 Door Assemb ly , F ront 21-19 99 A0658 2 Magnet, Do or 21-20 99 A065 0 1 F ram[...]

7-80 Se r vic e Man ual 4069-X XX Assembly 2 1: High Cap acity Feeder (continued)[...]

Pa r ts Ca t a l o g 7-81 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 21-28 99A0188 3 Guide, Rear P aper with re tainer arm Use with 99A0219 21-2 9 6 Sc rew , T op F ram e Mou ntin g PP 99 A067 5 21-30 99A0219 1 Fr a me Assembl y , T op with labe ls 21-31 2 Screw , T op F rame Clam p Mount ing PP 99A0675 21-32 2 W asher , T op F rame Clam[...]

7-82 Se r vic e Man ual 4069-X XX Assembly 2 1: High Cap acity Feeder (continued)[...]

Pa r ts Ca t a l o g 7-83 4069-X XX Asm- Index Part Number Unit s Description 21-48 2 W asher , P ower Suppl y Board PP 99 A0677 21-49 99A066 7 1 Po wer Supply Bo ard 21-50 99A071 5 1 Cable , Low V oltag e P ower Supply NS 99A0684 1 Cab le, HCIT -14Pin Fle x 21-51 99 A0685 1 Bushing 21-52 2 Nut, 2-56 P aper Low Switch Mo unting PP 99A0676 21-53 99A[...]

7-84 Se r vic e Man ual 4069-X XX Assembly 2 1: High Cap acity Feeder (continued)[...]

Pa r ts Ca t a l o g 7-85 4069-X XX Asm- Index Part Number Unit s Description 21-60 3 Screw w /wash er , Motor Moun ting PP 99A1793 21-61 3 Nut w/loc kwas her , Drive Pul ley P late PP 99A1794 21-62 99A179 5 1 Motor Assemb ly , DC 21-63 4 Foot, St abilizer PP 99A0672 21-64 4 Mounting F eet PP 99A0 687 21-65 99A179 6 1 Belt, DC Motor D rive 21-66 99[...]

7-86 Se r vic e Man ual 4069-X XX Assembly 21: High Cap acity Feeder (continued)[...]

Pa r ts Ca t a l o g 7-87 4069-X XX Asm- Index Part Number Unit s Description 21-76 99A028 1 1 Cable , 250 A uto Connec t 21-77 99A027 9 1 Bear ing, Drive Shaft 21-78 99A027 3 1 Gear , Bev el 21-79 2 Screw , F rame Mo unting PP 9 9A0263 21-80 99A027 6 1 Roll Assemb ly , D r iv e 250 O ption 21-81 99A045 1 1 Roll, Ske w Bac kup 21-82 1 Retainer , Ro[...]

7-88 Se r vic e Man ual 4069-X XX Assembly 2 1: High Cap acity Feeder (continued)[...]

Pa r ts Ca t a l o g 7-89 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 21-95 3 Screw , Aut o Comp Assemb ly Mount ing PP 99A0263 21-96 99A1055 1 Ar m Assemb ly , Pi ck 200 0 21-97 99A0070 2 Roll Assemb ly , P ick 21-98 99A0692 1 Base, 2 000 Option 21-99 1 Screw , Defl ector Mounti ng PP 99A026 3 21-100 99A0678 1 Deflector , Base 21-101 99A[...]

7-90 Se r vic e Man ual 4069-X XX Assem bly 22: Kiosk - V ertical Paper Adapter[...]

Pa r ts Ca t a l o g 7-91 4069-X XX Asm- Index Part Number Unit s Description 22-1 99A0231 1 Bail, Support 22-2 99A1646 1 Ar m Assemb ly , Piv ot 22-3 99A1819 1 Mounting , F rame Ass embly 22-4 12 Retainer PP 99A02 40 22-5 16 Screws PP 99 A0234 22-6 99A1705 1 Gear , Idler 22-7 99A1704 2 Gear , Idler 22-8 99A0197 1 Shaft, Driv e Rear 22-9 99A0079 1 [...]

7-92 Se r vic e Man ual 4069-X XX Assem bly 23: Kiosk - H orizont al Paper Ad apter[...]

Pa r ts Ca t a l o g 7-93 4069-X XX Asm- Index Part Number Unit s Description 23-1 99A0231 1 Bail, Support 23 - 2 9 9 A 16 4 6 1 A r m As s e m b l y , P i v o t 23-3 99A1819 1 Mounting , F rame Ass embly 23-4 12 Retainer PP 99A02 40 23-5 15 Screws PP 99 A0234 23-6 99A1705 1 Gear , Idler 23-7 99A1704 2 Gear , Idler 23-8 99A0197 1 Shaft, Driv e Rear[...]

7-94 Se r vic e Man ual 4069-X XX Assemb ly 24: Hig h - Ca p acit y Output Stacker[...]

Pa r ts Ca t a l o g 7-95 4069-X XX Asm- Index Part Number Unit s Description 24-1 99A1748 2 Door Asm , Rear Acces s 24-2 99A1785 4 Latch, Rear Door 24-3 99A1783 1 F rame , Right 24-4 99A1778 2 Pulle y , Output T ray 24-5 99A1782 2 Shaft, Pulle y 24-6 99A1790 2 Guide , Output T ra y 24-7 99A1779 2 Spring, Output T ra y 24-8 99A1746 1 Cov er , Right[...]

7-96 Se r vic e Man ual 4069-X XX Assemb ly 24: High - Ca p acit y Output Stacker (con t’d)[...]

Pa r ts Ca t a l o g 7-97 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 24-1 4 99 A0107 2 Defl ector, Upper Also order 99A0 104 24-15 99A0104 2 Spring, Upper Dive r ter 24-16 99A0369 1 Shaft Asm, Exit Upper Stac ker Asm 24-17 99A0052 1 Shaft Asm, St ack er Lo wer Exit Upp er Stack er Asm 24-18 12 Bearings, Shaft PP 99A0572 24-19 99A1749 2 B[...]

7-98 Se r vic e Man ual 4069-X XX Assemb ly 24: High - Ca p acit y Output Stacker (con t’d)[...]

Pa r ts Ca t a l o g 7-99 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 24-29 99A0913 2 Shaft, 40 T Middle Ou tput Stac ker 24-30 99A0368 2 Shaft Asm L ow er 24-31 99A0363 6 Pulle y , Drive 24-32 99A0361 1 Belt, 160G U pper Stac ker As m 24-33 99A0362 1 Ar m Asm , Belt Idler 24-34 99A0364 2 Spring, Belt T ensioner 24-35 99A1791 1 Stack er A[...]

7-100 Se r vic e Man ual 4069-X XX Assem bly 25: 5-Bin Ma ilbox[...]

Pa r t s C a t a l o g 7-101 4069-X XX Asm- Index Part Number Unit s Description 25-1 99A1512 1 Cov er , Redrive Cap 25-2 99A1710 1 Cov er , Wire 25-3 99A1711 1 Cov er , T op Bin 25-4 99A1785 2 Latch, Rear Acc ess Door 25-5 99A0104 1 Spring, Upper Dive r ter 25-6 99A1714 1 Door , Rear Acce ss 25-7 99A1723 4 Shaft Asm, Drive 25-8 99A1724 1 Shaft Asm[...]

7-102 Se r vic e Man ual 4069-X XX Assembly 25: 5 -Bin Mailbox (continued)[...]

Pa r t s C a t a l o g 7-103 4069-X XX Asm- Index Part Number Uni ts Descr ipti on 25-30 99A1741 4 Spring, Div er ter 25-31 99A1727 1 F rame A sm, Right Side 25-32 99A1728 4 Cam, Div er ter Actuator 25-33 99A1731 4 Spring, Div er ter Actua tor 25-34 99A1729 4 Latch, Div er ter Actuator 25-35 99A1730 4 Arbor , D iv er ter Actuator 25-36 99A1789 4 C-[...]

7-104 Se r vic e Man ual 4069-X XX Assem bly 26: Options Asm- Index Part Number Unit s Description 26 99A1752 1 4MB SDRAM DIMM 26 99A1753 1 8MB SDRAM DIMM 26 99A1754 1 16MB SDRAM D IMM 26 99A1755 1 32MB SDRAM D IMM 26 99A1756 1 64MB SDRAM D IMM 26 99A1773 1 128MB SDRAM DIM M 26 99A1757 1 2MB Flash D IMM 26 99A1758 1 4MB Flash D IMM 26 99A1759 1 8MB[...]

Pa r t s C a t a l o g 7-105 4069-X XX Assembly 26: Options (continued) Asm- Index Part Number Uni ts Descr ipti on 26 99A1890 1 T ra y Assemb ly , 250 Special M edia 010/212/41 4/616/41b /41l/23v/ 23e 26 99A1647 1 Rib Assemb ly , 25 0 Special Media T ra y 010/212/41 4/616/41b /41l/23v/ 23e 26 99A1654 1 T ra y , Univers al Adju sta b le 250 Sheet 2[...]

7-106 Se r vic e Man ual 4069-X XX Assem bly 27: M iscellane ous Asm- Index Part Number Unit s Description 27 99A1633 1 Parts P ac ket, Screws 27 99A0585 1 Parts Pa ck et, C onta ct Kit 27 99A0267 1 P ar ts P ack et, Retainer s 27 99A0268 1 Parts P ack et, Springs P aper F eed 27 99A0269 1 P ar ts P ack et, Duple x Option F an Mounti ng 27 99A0299 [...]

Pa r t s C a t a l o g 7-107 4069-X XX Assembly 27:Miscellaneous (continued) Asm- Index Part Number Unit s Description 27 99A0208 1 P ar ts P ack et, Pulle y - Kiosk 27 99A0234 1 P ar ts P ack et, Screw s - Kiosk 27 99A0394 1 Grease P ac ket, Nyoge l 744 27 99A0462 1 Grease Pa c ket, IBM 23 27 99A1852 1 Pac kaging, 4069 250 /250 printer 27 99A1853 [...]

7-108 Se r vic e Man ual 4069-X XX[...]

Index I-1 4069-X XX Index A Acronyms 1-5 Adjustm ent Proc edu res 4-2 Duplex Motor Drive Belts 4-2 Fuser Sol enoid (HBR) 4-3 Gap Adju st ment 4-3 Paper Alignm ent Assem bl y 4-5 Printhead Assembly 4-4 Autoconn ect 5-1 9 B Base Sensor Tes t 3-17 Button Tes t 3-9 C Connecto r Locat ions Autoconn ect 5-1 9 Duple x Option Boa rd 5-17 Engine Bo ard 5-4 [...]

I-2 Ser v ic e Manual 4069-X XX Service Error Codes 2-2 User Error M essages 2-16 Error Log 3-8 ESD-Sensitive Parts 4-1 F Flash T est 3- 3 Fuser Boa rd 5-11 G Gap Adju st ment 4-3 H Hardware Tests 3-9 High-Ca pacity Outp ut Stacker Board 5-22 HVPS Connectors 5-3 I Input Tray Feed Tes t 3-14 Input Tray Sensor Te st 3-14 Intercon nect Board Connector[...]

Index I-3 4069-X XX R Removal Procedures 4-12 Removals Center Pan Assem bly 4-16 Cont roll er Boar d 4-17 Covers 4-12 Developer Drive Assemb l y 4-1 8 Duplex Bo ard 4-19 Dupl ex Fron t Cove r As sembly 4-19 Duplex Front Cover Door 4- 19 Duplex Moto r 4- 20 EMC Shields 4-21 Inner EM C Shield 4-21 Outer EMC Shield 4- 22 Engine Bo ard 4-23 Fans 4-24 F[...]

I-4 Ser v ic e Manual 4069-X XX Inpu t Sens or 2- 51 Input Tra y(s) Option 2-51 Main D r ive 2-68 Opera tor Pa nel 2-69 Options 2-71 Output Bin Sensor 2-7 3 Output Expander 2-74 Paper Fee d 2-88 Parallel Port 2-90 Prin t Qua lity 2-92 Printhead 2- 91 Serial Port 2-106 Smart Cartri dge 2-105 Toner Sens or 2 -106 Trans fer Roll 2- 107 5-Bi n Mail box[...]

Index I-5 4069-X XX 99A0120 7-2 3 , 7-25 , 7-5 7 , 7-59 99A0121 7-2 3 , 7-57 99A0122 7-9 1 , 7-93 99A0124 7-2 3 , 7-25 , 7-5 7 , 7-59 99A0125 7-9 1 99A0126 7-2 3 , 7-25 , 7-5 7 , 7-59 99A0127 7-2 3 , 7-57 99A0128 7-1 1 , 7-47 99A0129 7-2 7 , 7-47 99A0134 7-2 7 99A0136 7-2 9 99A0137 7-9 1 99A0138 7-9 , 7- 47 99A0142 7-3 3 99A0143 7-3 3 99A0144 7-3 1[...]

I-6 Ser v ic e Manual 4069-X XX 99A0 341 7-65 99A0 342 7-65 99A0 346 7-43 99A0 349 7-35 99A0 350 7-53 , 7-59 99A0 351 7-71 , 7-99 99A0 361 7-71 , 7-99 99A0 362 7-71 , 7-99 99A0 363 7-71 , 7-99 99A0 364 7-71 , 7-99 99A0 368 7-71 , 7-99 99A0 369 7-69 , 7-97 99A0 371 7-71 99A0 372 7-69 99A0 382 7-73 99A0 384 7-75 99A0 385 7-75 99A0 388 7-73 99A0 389 7[...]

Index I-7 4069-X XX 99A0675 7-1 06 99A0676 7-1 06 99A0677 7-1 06 99A0678 7-8 9 99A0679 7-5 3 , 7-89 99A0681 7-7 7 99A0684 7-8 3 99A0685 7-8 3 99A0690 7-7 9 99A0691 7-7 7 99A0692 7-8 9 99A0695 7-8 3 99A0698 7-7 7 99A0702 7-1 06 99A0703 7-1 06 99A0704 7-1 06 99A0705 7-1 06 99A0706 7-1 06 99A0707 7-1 06 99A0710 7-1 06 99A0711 7-1 06 99A0712 7-1 06 99A[...]

I-8 Ser v ic e Manual 4069-X XX 99A1 522 7-11 99A1 524 7-11 99A1 525 7-11 99A1 526 7-13 , 7-51 99A1 527 7-13 , 7-51 99A1 528 7-13 , 7-51 99A1 530 7-15 99A1 531 7-17 99A1 533 7-21 99A1 534 7-21 99A1 535 7-9 99A1 536 7-23 , 7-57 99A1 537 7-23 , 7-25 , 7-57 , 7-5 9 99A1 538 7-11 99A1 540 7-11 99A1 541 7-11 99A1 543 7-27 , 7-47 99A1 544 7-29 99A1 546 7[...]

Index I-9 4069-X XX 99A1661 7-3 1 99A1662 7-9 99A1664 7-6 1 99A1665 7-6 1 99A1666 7-5 5 , 7-59 , 7-6 5 , 7-69 , 7-73 , 7-8 9 , 7-95 , 7-101 99A1667 7-6 1 99A1668 7-6 5 99A1669 7-6 5 99A1672 7-6 7 99A1673 7-6 3 99A1674 7-6 3 99A1675 7-6 3 99A1676 7-6 7 99A1677 7-6 5 99A1679 7-6 7 99A1680 7-6 3 99A1682 7-6 5 99A1687 7-1 01 99A1688 7-6 9 , 7-97 99A168[...]

I-10 S er v ice Manual 4069-X XX 99A1 779 7-95 99A1 780 7-95 99A1 781 7-95 99A1 782 7-95 99A1 783 7-95 99A1 784 7-23 , 7-69 99A1 785 7-95 , 7-101 99A1 786 7-101 99A1 787 7-103 99A1 788 7-103 99A1 789 7-103 99A1 790 7-95 99A1 791 7-99 99A1 792 7-99 99A1 795 7-85 99A1 796 7-85 99A1 797 7-85 99A1 798 7-85 99A1 799 7-85 99A1 800 7-85 99A1 801 7-85 99A1[...]