Lexmark 652n manual

T650, T652, T654 User's Guide August 2008 www.lexmark.com Lexmark and Lexmark with diamond de sign are trademarks of Lexmark Internation al, Inc., register ed in the United States and/or o ther countries. All other trademarks are the proper ty of their respective owners. © 2008 Lexmark International, Inc. All rights reserved . 740 West New Ci[...]

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Contents Safety information..... .................. ...................... .................. ..............9 Learning about the prin ter................... ..........................................11 Finding information about the printer............. ............ ............. ............. ............. ............ ............ .. ......... ...[...]

Loading the standard or option al 250-sheet or 550-sheet tray........... ..................... ......................... .......... ...... .53 Loading the 2000-sheet tray................ ............................ .............. ....................... ................... ............... ......... ........... ....56 Loading the multipurpo se feed[...]

Clearing jams..................................... ................................................82 Avoiding jams............. ............. ............. ............. ................. ............ ............. ............. ....... .... .............. ............. ............... .......82 Understanding jam numbers and locations...... ......[...]

AppleTalk menu .............. ........... ............ ........ .......... ............ .......... ......... ........... ........... ..... ... ............ .......... ......... .......... ........... .... 115 NetWare menu............. ............ .......... ............ ......... .......... ........... .......... ......... ........... ........ ...[...]

Ordering a f user............. .......... ........... ......... .......... ........... .......... ......... ............ .......... ...... ..... .......... ............ ......... .......... ......... ....... 172 Ordering a f user wiper ................. ......... .......... ........... ........... ........... ......... .......... ............ .....[...]

5-bin mailbox ........... ......... .......... ............ ......... ............ ......... .......... ............ ........ ............ ....... ........... ........ ............ .......... ......... ...... 184 Output options ............ ......... ............ ......... .......... ............. ........ .......... ............ ......... ........[...]

Safety information Connect the powe r cord to a properly grounded electr ical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locati ons. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of cont rols or adjustments or performance of procedures other than those specified he rein may[...]

Refer service or repairs, other than th ose described in the user documen tatio n, to a profession al service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cl eaning the exterior of the p rinter, unplug the power cord from the wall outlet and disconnect all cable s from the printer before proce eding. CAUTION—SHOCK HAZA[...]

Learning about the printer Finding information about the printer Setup informatio n Description Where to find The Setup information gives you instructions for setting up the printer. Foll ow the set of instructions for local, network, or wireless, depending on what you need. You can find the Setup information on the side of the printer box or on th[...]

Description Where to find (North America) Where to find (rest of world) E-mail support For e-mail support, visit our Web site: www.lexmark.com . 1 Click SUPP ORT . 2 Click Technical Support . 3 Select your printer type. 4 Select your printer model. 5 From the Support Tools section, click e-Mail Support . 6 Complete the form, and then click Submit R[...]

1 2 3 4 5 6 7 9 8 Feature/Option Paper Capacity 1 1 5-bin mailbox 2 500 sheets 2 Output expander 3 550 sheets 3 Envelope feed er 85 envelopes 4 Standard tray (Tray 1) 250- or 550-sheets 5 Duplex unit 4 Not applicable 6 Optional tray (Tray 2) 250- or 550-sheets 7 Optional tray (Tray 3) 250- or 550-sheets 8 Optional 2000-sheet tray (Tray 4) 2000 shee[...]

Selecting a location for the printer When selecting a location for th e printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the room meets the la test revision of the ASHRA E 62 stand ard. • Provide a flat, sturdy , and stabl[...]

Understanding the printer control panel 12 3 4 5 6 7 8 9 Item Description 1 Display Shows messages and pictures that com municate the status of the printer 2 Navigation buttons Press the up or down arrow buttons to sc roll through menus or menu items, or to increase or decrease a value when enterin g numbers. Press the left or right arrow buttons t[...]

Item Description 8 Menu Opens th e menu index Note: The menus are available only when the printer is in the Re ady state. 9 USB port Insert a flash drive into the front of the printer to print saved files. Note: Only the front USB port supports flash drives. Learning about the printer 16[...]

Additional printer setup Installing internal options CAUTION—SHO CK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime af ter setting up the printer, t hen turn the pr inter off, and unplug the power cord fr om the wall outlet before continuing. If you have any other devices attached to the pr[...]

Accessing the system board to install internal options CAUTION—SHO CK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime af ter setting up the printer, t hen turn the pr inter off, and unplug the power cord fr om the wall outlet before continuing. If you have any other devices attached to the [...]

3 Remove the system board cover. 4 Use the illustration below to lo cat e the appropr iate co nnector. Warning—Potential Damage: System board electronic components are easily damage d by static electricity. Touch something meta l on the printer before touching any system b oard electronic components or connect ors. 1 2 3 1 Firmware and flash memo[...]

Installing a memory card CAUTION—SHO CK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime af ter setting up the printer, t hen turn the pr inter off, and unplug the power cord fr om the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as[...]

4 Align the notches on the memory card with the ridges on the connector. 2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover an d close th e system board door. 1 2 3 Additional printer setup 21[...]

Installing a flash memory or firmware card The system board has two connections for an optional fl ash memory or firmware card. Only one of each may be installed, but the connectors are int erchangeable. CAUTION—SHO CK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime af ter setting up the pr[...]

4 Push the card firmly in to place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover an d close th e system board door. 1 2 3 Additional printer setup 23[...]

Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver. CAUTION—SHO CK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime af ter s[...]

a Unplug the printer hard disk interface cable from the sy stem board, leaving the cable attached to the printer hard disk. To unplug the cab le, squeeze th e paddle at t he plug of the interface cable to disengage th e latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer har d disk by[...]

d Remove the th umbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 1 2 Additional printer setup 26[...]

5 Align the posts of th e plastic tee to the holes in th e sy stem board, and then pr ess downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board. 6 Install the ISP onto t he plastic tee. Angle the ISP over th e plastic tee, and then appr oach the plastic [...]

7 Lower the ISP toward the plast ic tee until the ISP is seated betwe en the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enou gh to hold the ISP in place, but d o not tighten the thumbscrew at this time. Additional printer setup 28[...]

9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 10 Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable int o the receptacle of th e system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously inst[...]

13 Replace the system board cover an d close th e system board door. 1 2 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexm ark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips sc rewdriver and a flathead screwdriver. CAUTION—SHO CK HAZARD: If you are accessing the system b[...]

3 Locate the app ropriate connector on the system board. Note: If an optional ISP is c urrently installed, then th e printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remo ve the thumbscrews that attach the printe r hard disk mounting bracket to the pr[...]

c Insert the plug of t he printer hard disk in terface cable into the recep tacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer h ard disk directly onto the system board: a Align the standoffs of the p rinter hard disk with the holes in the system board, and then press downward on the printer hard disk until the [...]

b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the rece ptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover an d close th e system board door. 1 2 3 Additional printer setup 33[...]

Installing hardware options Order of installation CAUTION—TIPPING HAZARD : Floor-mounted configurations require additional furniture for stability. You must use either a print er stand or pr inter base if you are using a high-cap acity input tray, a duplex un it and an input option, or more than one in put option. If you purc hased a multifunctio[...]

Removing an optional drawer Warning—Potential Damage: Lifting the printer f rom a drawer without pushing in the safety latches could damage the latches. To remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. Installing an optional duplex unit (T650 only) [...]

1 Unpack the dup lex unit, and then remove any packing material. 2 Place the duplex unit in the location chosen for th e printer. Note: If you have multip le options to install, then se e th e section about the recommen ded order of installation. 3 Align the printer with the duplex unit, and then lower the printer into place . CAUTION—POTENTIA L [...]

1 2 1 USB port 2 Ethernet port Verifying printer setup Once all hardware and software options are installed an d th e printer is turned on, ver ify that the printer is set up correctly by printing the following: • Menu settings page —Use this page to verify that all p rinter opti ons are installed correctl y. A list of installed options appears[...]

Printing a network setup page If the printer is atta ched to a network, the n print a netw ork setup page to verify the networ k connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons unti[...]

Updating available option s in the printer driver Once the p rinter software an d any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click Contro l Panel . c Click Hardware and Sound . d Clic[...]

4 From the pop-up menu, choose Installable Options . 5 Add any installed hardware options, and then click Apply Changes . Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect th e installation or network cables un til prompted to do so by the setup software. • SSID —The SSID is [...]

1 Connect the power cable, and then tu rn the printer on. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until in structed to do so on t he screen 2 Insert the Software and Documentation CD. 3 Click Inst all . 4 Click Agree . 5 Click Suggested . 6 Click Wireless Network Attach . Additional printer setup 41[...]

7 Connect the cables in the following order: a Temporarily connect a USB cable between the comp uter on the wireless network and the printer. Note: After the printer is conf igured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If your printer has faxing capabilitie s, then connect the te lephon[...]

Enter the printer information 1 Access the AirPort options. In Mac OS X version 10.5 a From the Apple menu, choose System Preferences . b Click Network . c Click AirPort . In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications . b Double-click Internet Connect . c From the toolbar, click AirPort . 2 From the Network pop-up men[...]

Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file an d create a printer in the Print Ce nter or Printer Setup Utility. 1 Install a PPD file on the computer: a Insert the Software and Documentation CD in the CD or DVD drive. b Doubl[...]

In Mac OS X version 10.4 1 From the Go menu, choose Applications . 2 Double-click Utilities . 3 Locate and double-clic k Print Center or Printer Setup Utility . 4 From the Printer List, choose Add . 5 Choose the Default Browser tab. 6 Click More Printers . 7 From the first pop-up menu, choose AppleTalk . 8 From the second pop-up menu, select Local [...]

7 Select the printer model from the list, and then click Next . 8 Select the prin ter from the li st of printers discovered on the network, and then click Finish . Note: If y our co nf ig ur ed p r int er do es no t a ppe ar in the list of discovered printers, click Add Port and follow the on-screen instructions. 9 Follow the on-screen inst ruction[...]

• For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple men u, choose System Preferences . 2 Click Print & Fax . 3 Click + . 4 Click AppleTalk . 5 Select the printer from th e list. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Go menu, choose Applications . 2 Double-click Utilities . 3 Double-click Print Center or[...]

Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Por t (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that acces s the printer must be upd[...]

9 T y p e t h e n e w I P ad d r e s s i n t h e “ P r i n t e r N a m e o r I P A d dr e s s ” f i e l d . Y o u c a n f i n d t h e n e w I P a d dr e s s on t h e n e t w o r k setup page you printed in step 1. 10 Click OK , and then click Close . For Mac users 1 Print a network setup page and make a note of the new IP address. 2 Locate the [...]

h From the second pop-up menu, select Local AppleTalk zone . i Select the printer from the list. j Click Add . Setting up serial printing In serial printing, data is transferred one bit at a time. Alt hou gh serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printe[...]

k Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish addi ng the port. l Make sure the box next to the selected printer model is checked. m Select any other optional software you want to install, and then click Next . n Click Finish to complete the printer software installation. 3 Set the COM port p aram[...]

Loading paper and specialty media This section explains how to load the 250-, 550-, and 2000-sh eet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the positi[...]

5 Press the arrow buttons until Units of Measure appears, and then press . 6 Press the arrow buttons until appears next to the correct un it of measure, and the n press . Submitting Selection appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal pape r si[...]

2 Squeeze the width guide tab inwar d as shown, and move the width guide to the correc t position for the p aper size being loaded. 2 1 3 Unlock the length guide, squeeze the length guide tab inwa rd as shown, and slide the guide to the correct position for the paper size being loaded . 3 1 2 Notes: • Use the size indicators on the bottom of the [...]

5 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be l oaded differ ently in the trays if an optional StapleSmart TM II Finisher is installed. Without an optional St apleSmart II Finisher With an optional St apleSmart II Finisher LETTERHEAD Single-sided printing LETT[...]

7 Insert the tray. 8 If a different type of paper was load ed than the type pr eviously loaded in the tray, then change the Paper Type setting for the tray from the print er control pane l. Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correc t position for the pap er size being loaded. Loading paper an[...]

3 Unlock the length guide. 4 Push the length guide release latch to raise the length g uide, slide the guide to the corr ect position for the paper size being loaded, and then lock the guide. Loading paper and sp ecialty media 57[...]

5 Flex the sheets back and forth to loosen them, and then fa n them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differ ently in the trays if an optional StapleSmart II Finisher[...]

Without an optional St apleSmart II Finisher With an optional St apleSmart II Finisher LETTERHEAD Duplex (two-sided) printing LETTERHEAD Duplex (two-sided) printing Note: Notice the maximum fill line on th e side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 7 Insert the tray. Loading paper and sp ecial[...]

Loading the multipurpose feeder 1 Press the release latc h, and then pull down the multipurpose feed er door. 1 2 2 Pull out the extension until it is fully extended. 3 Squeeze and slide the width guide to the far right. 4 Flex the sheet s of paper or spec ialty media back and fo rth to loosen them, and th en fan them. Do not fold or crease them. S[...]

Envelopes Transparencies* * Avoid touching the print side of transp arencies. Be careful not to scratch them . 5 Load the paper or specialty media. Slid e the stack gently in to the multipu rpo se feeder until it comes to a stop. Without an optional St apleSmart II Finisher With an optional St apleSmart II Finisher LETTERHEAD Single-sided printing [...]

Notes: • Do not exceed the maximum stack height by forcing paper un der the stack height limiter. • Do not load or close the printer wh ile a job is printing. • Load only one size and ty pe of media at a time. • Load envelopes with the flap side down and to the le ft as shown on the tray. Warning—Potential Damage: Never use envelopes with[...]

3 Slide the width guide to the right. 4 Prepare the envelo pes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or c rease the paper. Straighte n the edges on a level surface. 5 Load the stack of enve lopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps , snaps, windo[...]

Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copi es. When one linked t ray is empty, paper feeds from the next linked tray. When the Paper Size and Pape r Type settings ar e the same for any trays, the trays are automatically linked. The printer automatical ly senses the Paper Size setting accor[...]

6 Press the arrow buttons until Configure Bins appears, and then press . 7 Press the arrow buttons until Link appears, and then press . Changing a Custom Type <x> name You can use the Em bedded Web Server or MarkVision TM to define a name other than Custom Type <x> for each of the custom paper types that are load ed. When a Custom Type [...]

Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these ch aracteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.[...]

Fiber content Most high-quality xerographic paper is made from 100% chemicall y treate d pulped wood. This content provides the paper with a high degree of stability resulting in fewe r paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. For detailed information on paper with[...]

Preprinted papers suc h as letterhead must b e able to with stand temperatures up to 230°C (446°F) wit hout melting or releasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specific ally for use in laser (elec trophotographic)[...]

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card st ock and labels, see the Card Stock & Label Guide on the Lexm ark Web site. Paper sizes [...]

Paper size Dimensions 250- or 550-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Universal 3,4 13 8 x 210 mm (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) X X 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) X X X 148 x 182 mm (5.8 x 7.7 in.) up to 216 x 356 mm (8.5 x 14 in.) X 7 3/4 Envel[...]

Paper types and weights supported by the printer The printer engine supports 60 –176 g/m 2 (16–47 lb) paper weights. The duplex unit supports 63–170 g/m 2 (17–45 lb) paper weights. Paper type 250- or 550-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Paper • Plain • Bond • Colored • Custo[...]

The finisher supports 60–176 g/m 2 (16–47 lb) paper weights. Paper type Standard exit bin (350 or 550 sheets) Optional hardware Output Expander (550 sheets) or High Capacity Output Stacker (1850 sheets) 5-Bin Mailbox (500 sheets) 1 StapleSmart II Finisher (500 sheets) 2 Paper • Plain • Bond • Colored • Custom • Letterhead • Light ?[...]

Printing This chapter covers printing , printer reports, and job cancelation. Sele ction and handlin g of pap er and sp ecialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 82 and “Storing paper” on page 68. Printing a document 1 Load paper into a tray or feed er. 2 From the printer contro[...]

• Page orientation is important when printing on letterhead. For informat ion on how to load letterhead, see: – “Loading the standard or optional 25 0-sheet or 550-sheet tray” on page 53 – “Loading the 2000-sheet tray” on page 56 – “Loading the multipurpose feeder” on page 60 Tips on using transparencies Print samples on the tra[...]

– Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guide to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelop es. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Notes[...]

• Be aware that preprinting, perforatio n, and creasing may significantly affect the prin t quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temp eratures up to 230°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stoc k manuf[...]

Printing confidential and other held jobs Note: Con fidential and Verify print jobs are automatically dele ted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. For Windows Users 1 With a document open, click File  Print . 2 Click Properties , Preferences , Options , or Setu[...]

7 Press the arrow buttons until appears next to the job type or job name, and then press . If you selected a job name, proceed to step 10 on page 78. 8 After selecting your job type, use t he keypad to enter your PIN. If you enter an invalid PIN, the Invalid PIN screen appears. • To re-enter the PIN, make sure Try again appears, and then press . [...]

Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores it. • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the other jobs are processed, you may need to view the he ld jobs list to print documents from the fl[...]

Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the cloc k appears, and wait for CONFIG MENU to appear. 4 Press the arrow buttons until Prt Quality Pgs appears, and then press . The print quali[...]

In Windows XP: 1 Click Start . 2 From Printers and Faxes , double-click the printer icon. 3 Select the job to ca ncel. 4 From the keyboard, press Delete . From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the print[...]

Clearing jams Jam error message s appear on the control p anel display an d in clude the area of the printer where the jam occurred. When there is mor e than one jam, the number of jammed pages is di splayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do n[...]

Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path and then press . Jam numbers Area 200–2 03, 230 Printer 231–239 Optional ex[...]

4 Place the print cartridge aside on a flat, smooth surface. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might[...]

If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 85[...]

2 Pull down the bo ttom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . Clearing jams 86[...]

Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 1 2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231–239 paper jams (opti onal external duplex unit) Rear paper jams 1 Push in and hold th e latch while pulling up the rear duplex door. 1 2 2 Remove the jammed paper. Clearing jams 87[...]

3 Close the rear duplex door. 4 Press . Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Raise the recessed duplex bar. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. Clearing jams 88[...]

6 Insert the standard tray. 7 Press . 241–245 paper jams 1 Pull out the tray indicated on the display. 2 Remove any jammed pa per, and then in sert the tray. 3 Press . 4 If the jam message persists for a 250 -sheet or 550-sheet tray, then remove the tray fro m the printer. 5 Remove the jammed p aper, and then insert the tray. 6 Press . 250 paper [...]

2 Flex the sheet s of paper back and forth to loosen them , and then fan the m. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper in to the multipurp ose feeder. 4 Slide the paper guide toward the inside of the tray un til it lightly rests against the edge of the p aper. 5 Press . 260 paper jam The envelope [...]

5 Flex and stack the enve lopes. 6 Load the envelopes in the envelop e feeder. 7 Adjust the paper guide. 8 Lower the e nvelope weight. 9 Press . 271–279 paper jams To clear a jam in the output expan der, high-capacity output stacker, the 5-bin mailbox, or the StapleSmart II Finisher: 1 If the paper is exiting into a bin, then pull the paper strai[...]

281 paper jam 1 Clear the jam f rom the stapler outp ut bin. 2 Press . 282 paper jam To prevent paper jams, th e stapler motor does n ot run when th e stapler door is open. 1 Close the stapler door until it clicks into place. 2 Press . Clearing jams 92[...]

283 staple jam 1 Press the latch to open the s tapler door. 2 Pull the latch of t he staple cartri dge holder down , and then pull the holder out of t he printer. 3 Use the metal ta b to lift the st aple guard, and the n remove any loose stap les. Clearing jams 93[...]

4 Press down on the staple guard until it snaps into place. 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 6 Close the stapler door. 7 Press . Clearing jams 94[...]

Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics [...]

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP Feeder Envelope Feeder Manual Paper Manual Env Sets a default paper so urce for all print jobs Notes: • Tray 1 (standard tray) is the factory default sett ing. • Only an installed paper source will appear as a menu settin g. • A paper source selected by a pr[...]

Menu item Description Tray <x> Typ e Plain Paper Card Stock Transparency Recycled Labels Vinyl L abels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotto n Paper Custom Type <x> Specifies the type of paper loaded in eac h tray Notes: • Plain Paper is the factory default se tting for Tray 1. Custo m Type <x[...]

Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl L abels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotto n Paper Custom Type <x> Specifies the type of paper loaded in the multipurp ose feeder Notes: • From the Paper menu , Configure MP must be[...]

Menu item Description Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manu ally loaded Note: A4 is the international factory de fault setting. Letter is the US factory default setting. Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl L abels B[...]

Configure MP menu Menu item Description Configur e MP Cassette Manua l First Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures th e multipurpose feeder as an automatic paper source. • When Manual is selected, the multipurpo se feeder can b[...]

Paper Texture menu Menu item Description Plain Texture Smooth Normal Rough Specifies the relative texture of th e paper loaded in a specific tray Note: Normal is the factory default setting. Card Stock Texture Smooth Normal Rough Specifies the relative texture of the card stoc k loaded in a specific tray Notes: • Normal is the factory default set[...]

Menu item Description Letterhead Texture Smooth Normal Rough Specifies the relative texture of th e paper loaded in a specific tray Note: Normal is the factory default setting. Preprinted Texture Smooth Normal Rough Specifies the relative texture of th e paper loaded in a specific tray Note: Normal is the factory default setting. Colored Texture Sm[...]

Menu item Descriptio n Transparency We ight Light Normal Heavy Specifies the relative wei ght of the paper loaded in a specific tray Note: Normal is the fact ory default sett ing. Recycled Weight Light Normal Heavy Specifies the relative weight of the re cycled paper loaded in a specific tray Note: Normal is the fact ory default sett ing. Labels We[...]

Menu item Descriptio n Light We ight Light Specifies the relative wei ght of the paper loaded in a specific tray Heavy Weight Heavy Specifies the relative wei ght of the paper loaded in a specific tray Rough Weight Light Normal Heavy Specifies the relative wei ght of the paper loaded in a specific tray Note: Normal is the fact ory default sett ing.[...]

Menu item Description Preprinted Loading Duplex Off Determines whether 2-sided prin ting occurs for all jobs that specify Preprinted as the paper type Note: Off is the facto ry default setting. Colored Loading Duplex Off Determines whether 2-sided prin ting occurs for all jobs that specify Colored as the paper t ype Note: Off is the facto ry defaul[...]

Menu item Description Recycled Paper Card Stock Transparency Labels Vinyl L abels Envelope Specifies a pape r type when the Recycled se tting is sele cted in other menus Notes: • Paper is the factory default setting. • The custom media type must be su pported by the selected tray or multipurpose feeder in order to print from that source. Univer[...]

Menu item Description Feed Direction Short Edge Long Edge Specifies the feed direction if th e paper can be loaded in either direction Notes: • Short Edge is the factory default setting . • Long Edge appears only if the lo ngest edge is sh orter than the maximum width supported in the tray. Bin Setup menu Menu Item Description Output Bi n Stand[...]

Menu Item Description Assign Type/B in Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Labels Bin Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Bin Heavy B in Rough/Cotto n Bin Custom <x> Bin Selects an output bin for each su pported paper type Available selections for e[...]

Menu item Description NetWare Setup Page Prints a report containing NetWare-specific information about the n etwork settings Note: This menu item appears only for prin ters with an internal print server installed. Print Fonts PCL Fonts PostScript Fonts Prints a report in Engl ish of all the fonts available for the printer language currently set in [...]

Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, re gardless of the def ault printer language Notes: • On is the factory default setting. • When the Off setting is used, the prin ter does not examine incom ing data. • When the Off setting is used, the printer [...]

Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing. This menu only appears if a formatted disk is installed. Notes: • Off is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only wh en a formatted disk is installed an d is[...]

Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  Reports or Network Reports Menu item Description Print Setup Page Print NetWa re Setup Page Prints a report containing informat ion about the current network setup Notes: • The Setup Page contains information about the network printer settings[...]

Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  TCP/IP Menu item Description Activate On Off Activates TCP/IP Note: On is the factory default setting. View Hostname Lets you view the current TCP/IP hostn ame Note: This can be changed only from the Embe dded Web Ser ver. IP Address Lets you vi[...]

Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  IPv6 Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Note: On is the factory default setting. Auto Configuration On Off Specifies whether the network adapt er accepts the automatic IPv6 address configuration entries provided[...]

AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  AppleTalk Menu item Descriptio n Activate On Off Activates AppleTalk support Note: On is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name c[...]

Menu item Descriptio n NSQ/GSQ Mode Yes No Specifies the NSQ/GSQ Mode setting Note: Yes is the f actory defaul t setting. LexLink menu This menu is available from the Network/Ports menu: Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  LexLink menu Menu item Description Activate On Off Activat[...]

Menu item Description NPA Mode On Off Auto Sets the printer to perform th e special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printe r control panel and then exiting the menus causes the printe r to rest[...]

Parallel <x> menu This menu appears only if an op tional parallel card is installed. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requir es it, regardless of the default printer language Notes: • On is the factory default setting. •[...]

Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before print ing Notes: • Off is the factory default setting. • The Off setting does not buff er print jobs to the prin ter hard disk. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers prin t jobs only if the pri[...]

Menu item Description Parallel With ENA ENA Address ENA Netmask ENA Gateway Sets the network address, net mask, or ga teway information for an external print server that is attached to the printer using a parallel cable. Note: This menu item is avail able only if the printer is attached to an external print server through a parallel port. Serial &l[...]

Menu item Description Serial Buffer Disabled Auto 3K to <maximum size allowed> Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buff ering. Any jobs already buffered on the disk are printed before normal processin g is resumed. • The serial buffer size setting ca[...]

Menu item Description Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Specifies the rate at which data can be received through the serial port Notes: • 9600 is the factory default setting. • 138200, 17280 0, 230400, and 345600 baud rates are displayed only in the Standard Serial menu. These settings do not appear i[...]

Menu item Description SMTP Time out 5–30 Specifies the amount of time in se conds bef ore the server stops trying to send the e-mail Note: 30 seconds is the fact ory default se tting. Reply Address Specifies a reply address of up to 128 characters in e-mail sent by the printer Use SSL Disabled Negotiate Required Sets the printe r to use SSL for i[...]

Security menu Miscellaneous menu Menu item Description Panel Logins Login failures Failure time frame Lockout time Login timeout Limits the number an d time frames of fa iled login attempts from the p rinter control panel before all users are locked out Notes: • “Login failures” specifies th e number of failed login attempts before users are [...]

Confidential Print menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and that PIN are deleted. Job Expiration Off 1 hour 4 h[...]

Menu item Description Manual Wiping Start now Do not start now Disk Wiping erases only print job data that is not currently in use by the f ile system from the print er hard disk. All permanent data on th e printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites al l disk space that has been used to[...]

Menu item Description Scheduled Method Single pass Multipl e pass Disk Wiping erases only print job data that is not currently in use by the f ile system from the print er hard disk. All permanent data on th e printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to r[...]

Menu item Description Observe DST On Off Note: On is the factory def ault setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enable NTP On Off Enables Network Time Protocol, which sync hronizes the clocks of devices on a network Note: On is the factory default setting. Settings menu General Settings menu Men[...]

Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factor y default s etting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but not print qualit y. • Paper min[...]

Menu item Description Alarms Alarm Co ntrol Cartridge Alarm Staple Alarm Sets an alarm to sound when the printer requires operat or intervention Available select ions fo r each alarm type are: Off Single Continuous Notes: • Single is the factory default se tting for Alarm Control. Single sounds three quick beep s. • Off is the factory default s[...]

Menu item Description Timeouts Print Timeout Disabled 1–255 sec Sets the amount of time in seco nds the printer waits to receive an end-of-job message before c anceling the remainder of the print job Notes: • 90 seconds is the fact ory default sett ing. • When the timer e xpires, any partially printed page still in the printer is printed, and[...]

Menu item Description Factory Defa ults Do Not Restore Restore Now Returns the printer settings to the fac tory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps t he user-defined set tings. • Restore Now re turns all printer sett ings to the factor y default settings except Network/Ports m enu settin[...]

Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory defaul t setting. Whe n attempting to print data in the non-printa ble area defined by the Normal setting, the printer cl ips the image a[...]

Menu item Description Resource Save On Off Specifies how the p rinter hand les temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factor y default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads ar[...]

Menu item Description Blank Pages Do Not Print Print Specifies whether blank pages are insert ed in a print job Note: Do Not Print is t he factory defaul t setting. Collate Off (1,1,1,2,2 ,2) On (1,2,1,2 ,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. N o pages will be c[...]

Menu item Description N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of mult iple-page images when using N-up (pages-sides) Notes: • Horizontal is the fa ctory default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Orientati[...]

Menu item Description Pixel Boost Off Fonts Horizontally Vertically Both Directions Enhances the printed quality of small fonts and graphics Notes: • Off is the factory default setting. • Fonts applies this setting only to text. • Horizontally darkens horizontal lines of text and images. • Vertically darkens vertical lines of text and image[...]

Utilities menu Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jo bs from the printer hard disk Notes: • Selecting a setting affects only print jo bs that are resident in the printer. Bookmarks, jobs on flash drives, an d other types of held jobs are not affected. • Selecting Not Restored [...]

Menu item Description LCD Contrast 1–10 Adjusts the contrast ligh ting of the display Notes: • 5 is the factory default setting. • A higher setting makes th e display appear lighter. • A lower setting makes the display appear darker . LCD Brightness 1–10 Adjusts the brightness of th e backlight on the display Notes: • 5 is the factory d[...]

Menu item Descriptio n Font Priorit y Resident Flash/Disk Establishes the font search order Notes: • Resident is the f actory default se tting. • A formatted flash memory opt ion card or printer ha rd disk must be installed in the printer and operatin g properly for this menu item to be available. • The flash memory option or printe r hard di[...]

Menu item Descriptio n PCL Emulation Settings Point Size 1.00–1008.00 Changes the point size for scalable typographic fonts Notes: • 12 is the factory default setting. • Point Size refers to t he height of t he characters in th e font. One point equals approximately 1/72 of an inch. • Point sizes can be increased or de creased in 0.25-point[...]

Menu item Descriptio n PCL Emulation Settings Auto LF afte r CR On Off Specifies whether the printer aut omatically performs a line feed after a carriage return control comman d Note: Off is the factory default setting. Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray <x > Off None 0–199 Assign Manual Paper Off None 0–199 Assig[...]

HTML menu Menu item Descriptio n Font Name Albertus MT Antique Olive Apple Chan cery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sa ns Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Got hic Lubalin Goth ic Marigold MonaLisa Recut[...]

Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit On Off Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting. • The On setting overrides scaling and or [...]

Menu item Description Collate Off (1,1,1,2,2 ,2) On (1,2,1,2 ,1,2) Stacks the pages of a print job in sequence when printing multiple copies Note: On is the factory default setting. Sides (D uplex) 2 sided 1 sided Controls whether the job prints on one side or both sides of th e paper Note: 1 sided is the factory default setting . Staple Off On Spe[...]

Menu item Description N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of mult iple-page images when using N-up (pages-side) Notes: • Horizontal is the fa ctory default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Separator [...]

Menu item Description Menu M ap Provides a list of the printer c ontrol panel menus and settings Information Guide Provides help in locating additional informati on Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guid e Provides instructions for safely moving the printer Supplies Guide Provide[...]

Understanding printer messages When Manual Feeder appears on the display, it refers to the multi purpose feeder. List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Cancel not available Wait for the message to clear. Canceling Wait for the message to clear. Change <src> [...]

If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the duplex unit. 4 Contact Customer Support. • Press to clear the message and print without using the duplex unit. Check tray <x> connection Try one or more of the following: • Turn the printer off and then back on. If the error occur[...]

Deleting Wait for the message to clear. Deleting held jobs Wait for the message to clear. Deletion complete Wait for the message to clear. Deletion failed Your attempt to delete a file failed. 1 Wait for the message to clear. 2 Try to delete the file again. Disabling DLEs Wait for the message to clear. Disabling Menus Wait for the message to clear.[...]

Enter PIN Enter the PIN you created in Print Propertie s wh en the confidential job was sent for printing. Error reading USB drive Remove the device and wait for the message to clear. The USB drive may be corrupte d. Flushing buffer Wait for the message to clear. Formatting Disk x/y XX % DO NOT POWER OFF Wait for the message to clear. Warning—Pot[...]

Install duplex Try one or more of the following: • Install the duplex unit: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the duplex unit. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printe r. • Cancel the curre nt job. Install envelope feeder Try one or more of the following: • Inst[...]

Invalid Network Code You need to download valid network printi ng code for the internal print server. The in ternal print server is a hardware option installed inside the printer. Note: Network code may be downloaded while this message appears on the display. Invalid PIN Enter a valid PIN. Load manual feeder with <x> Try one or more of the fo[...]

Menus are Disabled The printer menus are disabled. The printe r settings cannot be changed from the printer control panel. Contact your system support person for help. Note: When menus are disabled, it is still po ssible to cancel a print job, print a co nfidential job, or pr int a held job. Must be in Ready state to enter menus The printer menus c[...]

Overflow bin full Remove the stack of paper fr om the bin to cle ar the message. Parallel/Parallel <x> The printer is using a parallel cable c onnection. Th e parallel port is the active comm unication link. [PJL RDYMSG] This is the Printer Job Language (PJL) Ready message. It appears after the Ready or Power Saver message. If the message str[...]

Reading USB drive DO NOT REMOVE Wait for the message to clear. Ready The printer is ready to receive print jobs. Reattach bin <x> Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Re[...]

• Press to clear the message and print without using the spec ified bins. Reattach envelope feeder Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope f eeder. 4 Reattach the envelop e feeder. 5 C[...]

Remove paper from <linked bin set name> Remove the paper fr om the specified bin. The printer au tomatically senses paper re moval and resumes printing. If removing the paper does not clear the me ssage, press . Replace wiper Try one or more of the following: • Replace the fuser wiper. • Press the arrow buttons until Continue appears, and[...]

Routine maintenance needed The printer needs to have routine main tenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge ro ll, the transfer roller, and th e fuser. Securely clearing disk space The printer hard disk wiping process ne eds to recove r. The message clears when all blocks a[...]

Wait for the message t o clear once the time out expires, and then: • Enter the correct PIN to access any held jobs • See your system support person if you need a password nu mber to ent er a specific pr inter feature, setting, or menu that is blocked from your use without the number. Toner low Try one or more of the following: • Replace the [...]

Waiting The printer has received data to print, but is waiting f or an End-of-Job command, a Form Feed command, or additional data. Try one or more of the following: • Press t o print the contents of the buffer. • Cancel the curre nt print job. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supporte d one. 31[...]

37 Insufficient memory for Flas h Memory Defragment operation Try one or more of the following: • Press the arrow buttons until Continue appears, and then press to sto p the defragment process and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient memory to collate[...]

42.xy Cartridge region mismatch Install a print cartridge that matche s the region number of the printer. x indic ates the value of the printer region. y indicates th e value of the cartridge region . x and y can have the fol lowing values: 1 US 2 Europe, the Middle East, and Africa 3 Asia 4 Latin America 9 Invalid region 50 PPDS font error Try one[...]

54 Serial option <x> error <x> is the number of the serial option. Try one or more of the following: • Check that the serial cable is c onnected correctly and is the proper one for the serial port . • Check that the serial interface parame te rs (protocol, baud, parity, and data bits) are set correctly on the printer and host comput[...]

56 Serial port <x> disabled <x> is the number of the serial port. Try one or more of the following: • Press the arrow buttons until Continue appears, and then press to clea r the message. The printer discards any data re ceived through the serial port. • Make sure the Ser ial Buffer m enu item i s not set to Di sabled. 56 Standard p[...]

58 Too many disks installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the extra disks. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many flash options installed Too many optional flash memory cards or too man y op tional firmware cards are installed on the printer. T[...]

59 Incompatible output bin <x> Only options designed specifically for this printer are supported. Try one or more of the following: • Remove the specified output bin. • Press to clear the message and continue printi ng without using the specified outp ut bin. 59 Incompatible tray <x> Only options designed specifically for this print[...]

88.yy Replace cartridge The print cartridge is exhausted. 1 Replace the print cartridge. 2 Press to clear the message. 200–282 Paper jam 1 Clear the p aper path. 2 After clearing the paper path, press to continue printing. 1565 Emulation error, load emulation option The printer automatically clears the messa ge in 30 seconds and then disables the[...]

Maintaining the printer Periodically, certain task s are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged f rom the wall outlet . CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleanin g the exterior of the printer, unplug the power cord from [...]

Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press the arrow buttons until Status/Supplies appears, and then p[...]

Recommended print c artridges Part name Lexmark Return Program Cartridge Regular cartridge For the US and C anada Print Cartridge T650A11A T650A21A High Yield Print Cartridge T650H11A T650H21A Extra High Yield Print Cartridge* T654X11A T654X21 A High Yield Print Cartridge for Label Applica tions T650H04A Not applicable Extra High Yield Print Cartri[...]

Ordering a maintenance kit When 80 Routine maintenan ce needed appears, order a maintenance kit. The maintenance kit contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and t he fuser. Notes: • Using certain t ypes of paper may r equire more f requent replacement of the maintenance kit. The charge r[...]

Ordering pick rollers When the paper fails to prope rly feed from the tray, order new pick roller s. Part name Part number Pick rollers 40X4308 Ordering staple cartridges When Staples Low or Staples Empty appears, order the spec ified staple cartridge. For more information, see the illu strations inside the stapler door. Part name Part number Stapl[...]

CAUTION—POTENTIAL INJURY: Before moving th e printer, follow th ese guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and th en unplug the power c ord from the wall outlet. • Disconnect all cords and cables from the printer before mo ving it. • Lift the printer off of the optional drawer a[...]

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Em[...]

To set up e-mail alerts: 1 Type the printer IP address into the address field of your Web brow ser. Note: If you do not know the IP address of the p rinter, th en pr int a network setup page and locate the IP address in the TCP/IP section. 2 Click Settin gs . 3 Under Other Set tings, click E-mail Alert Setup . 4 Select the items for notification, a[...]

Using the printer control panel 1 Make sure the printer is on and Ready appears. 2 Press . 3 Press the arrow buttons until Settings appears, and then press . 4 Press the arrow buttons until General Settings appears, and then press . 5 Press the arrow buttons until Timeouts appears, and then press . 6 Press the arrow buttons until Power Saver appear[...]

Troubleshooting Solving basic problems Solving basic prin ter problems If there are basic printer problems, or t he printer is unresponsive, make sure: • The power cord is plugged in to the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by an y switch or breaker. • The printer is not plugged into [...]

Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat . 2 Click the printer icon. The Print dialog appears. 3 Select Print as image . 4 Click OK . Error message about reading USB drive appears Make sure the USB drive is supported. For information[...]

M AKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL , OR E THERNET CABLE For more information , visit the Lexmark Web site at www.lexmark.com . M AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more inform ation, see the set up docu men tation that came with[...]

Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE SETTING Make sure the paper t ype setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from th e Paper menu. 2 Before sending the job to print, specify the correct type setting : • For Windows users, specify the type [...]

M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until Setup Menu appears, and then press . 4 Press the arrow butto[...]

Paper trays These are possible solutions. Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of th e paper. 4 Make sure the paper tray closes p roperly. R ESET THE PRINTER Turn the printer off, wait about 10 seco[...]

C HECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type and paper size settings match the envelope s you are using: 1 From the printer control panel, check the setti ngs for the envelope feeder from the Pap er menu. 2 Before sending the job to print, specify the co rrect settings from the comput er: • For Windows users, sp ecify th[...]

Internal Solutions Port If the Lexmark Internal Solutio ns Port (ISP) does not operat e correctly, then these are possible solutions. Try one or more of the following: C HECK THE ISP CONNECTIONS • Make sure the ISP is securely atta ched to the printer system board. • Make sure the cable is securely con nected to the correct connector. C HECK TH[...]

Page that jammed does not reprint after you clear the jam Jam Recovery is set to Off. Set Jam Recovery to Auto or On: 1 Press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until General Settings appears, and then press . 4 Press the arrow buttons until Print Recovery appears, and then press . 5 Press[...]

P ACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing mate rial is properly removed. Reinstall the print c artridge. T HE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to be serviced. For more in formation, contact Customer S[...]

Gray background ABCDE ABCDE ABCDE C HECK THE T ONER D ARKNESS SETTING Select a lighter To ner Darkness setting: • From the printer control panel , change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins These are[...]

Paper curl These are possible solutions. Try one or more of the following: C HECK THE PAPER TYPE SETTING Make sure the paper t ype setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from th e Paper menu. 2 Before sending the job to print, specify the correct type setting : • For Windows us[...]

T HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. T HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too dark, th[...]

Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brigh tness sett ing is too light, or the Contrast setting is too low. • From the printer control panel, change these sett ings from the Quality menu. • For Wind[...]

Repeating defects R EPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects oc cur every 2 8.3 mm (1.1 1 in.). Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.). Replace the prin t cartridge if the defects oc cur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser i f the defect s[...]

C HECK THE PAPER TYPE • Try a diff erent type of pap er. • Use only transparencies rec ommend ed by the printer manufacturer. • Make sure the Pape r Type and Paper Texture settin gs match the paper loaded in th e tray or feeder. M AKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side[...]

T HE TONER IS SMEARED Select another tray or feeder to feed the paper for t he job: • From the printer control panel , select the De fault Source from the Pape r Menu. • For Windows users, select the pape r source from Print Properties. • For Macintosh users, select the paper source from the Print dial og and pop-up menus. T HE PRINT CARTRIDG[...]

T HE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartrid ge. CAUTION—HOT SURFACE: The inside of the printer mig ht be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background [...]

C HECK THE P APER T EXTURE SETTING From the p rinter control p anel Paper me nu, make sure t he Paper Text ure setting mat ches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: T HE PRINT CARTRIDGE MAY BE DE FECTIVE Replace the print cartrid ge. T HERE IS TONER IN THE PAPER PATH Clean any to[...]

In the U.S. or Canada, call (1-8 00-539-6275). For ot her countries/regions, visit the Lexmark Web site at www.lexmark.com . Troubleshooting 197[...]

Notices Product information Product name: Lexmark T650, Lexmark T652, Lexmark T654 Machine type: 4062 Model(s): 01A, 010, 21A, 210, 23A, 230, 41A, 410, 43A, 430 Edition notice October 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PU BLICAT[...]

UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation prov ided under this agreement are commercial computer software and documentation develope d exclusively at private expense. Trademarks Lexmark, Lexmark with diamon d design, MarkNet, and MarkVision are trad emarks of Lexmar k In ternational , Inc., registered in the U[...]

Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Mono type Co rporati on plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Federal Communications Co mmission (FCC) compliance info[...]

Avis de conformité aux nor mes de l’industrie du Canada Cet appareil numérique de cl asse B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des in terférences NMB-00 3. European Community (EC) directives conformity This product is in conformity with th e protection requirements of EC Coun cil directiv[...]

(1) cet appareil ne doit pas provoquer d' interférences et (2) il doit accepter to ute interférence reçu e, y compris celles risquant d'altérer son fonc tionnem ent. Cet appareil a été conçu pour fonction ner uniquement avec l'antenn e fournie. L'utilisation de toute autre antenne est strictement in terdite par la ré gle[...]

Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesqu iera otras disposicio nes aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinni tab Lexmark Internat ional, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja n imetatud d[...]

1-meter average sound pressure, dBA Printing 53 dBA for T65 0, 54 dBA for T652, 55 dBA for T654 Ready 30 dBA Values are subj ect to change. See www.lexmark.com for current values. Waste from Electrical and Electroni c Equipment (WEEE) directive The WEEE logo signifies specific recycl ing programs and procedures for electr onic products in countries[...]

Class I laser products are not considered to be hazardous. The printer contains in ternally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operati ng in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human acce ss to laser radiation above a Class I level during n[...]

By using the confi guration me nus, the Powe r Saver Time out can be mod ified betwee n 1 minute and 240 minutes. Setting the Power Sav er Timeout to a low value reduc es energy con sumption, but m ay increase the response time of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy. Off mode [...]

To obtain warranty se rvice you may be required to pr esent proof of original purchase. Yo u may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably pack aged to a Lexmark designated location. You are responsible for loss of, or da mage to, a product in t ransit to the Remarketer or the Lexmark designat[...]

Lexmark's liability for actual damages from any cause whatsoever will be limited to t he amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal pr operty fo r which Lexmark is legally liabl e. IN NO EVENT WILL LEXMAR[...]

BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS A ND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETU RN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PR ODUCT FOR US[...]

5 LICENSE GRANT . Lexmark grants you the following rights provid ed you comply with all terms and conditions of this Software License Agreement : a Use . You may Use one (1) copy of the Software Program. The term “Use” mean s storin g, loading, installi ng, executing, or displ aying the Software Program . If Lexmark has licensed the Soft ware P[...]

11 TAXES . You agree that you are responsible for payment of an y taxes including, without limitation, any goods and services and personal property taxes, resulting from this Software License Ag reement or your Use of the Soft ware Program. 12 LIMITATION ON ACTIONS . No action, regardless of form, arising ou t of this Software License Agreement may[...]

Index Numerics 1565 Emulation error, l oad emulation option 168 2000-sheet tray loading 56 200–282 Paper jam 168 250-sheet tray (standard or optional) loading 53 281 paper jam 92 282 paper jam 92 30 Invalid ref ill, change cartridge 161 31 Replace defective cartridge 161 32 Cartridge part number unsupported by device 161 34 Short paper 161 35 Ins[...]

directory list printing 79 Disabling DLEs 150 Disabling Menus 150 Disk Corrupted 150 Disk recovery x/y XX% 150 Disk Wipi ng menu 125 display troubleshooting display is blank 178 display shows only diamonds 178 display, printer control panel 15 documents, printing from Macintosh 73 from Windows 73 drawers, paper installing 34 duplex unit installing [...]

loading, trays 53 tips on using 73 LexLink menu 116 linking exit bins 64 linking trays 64 Load <src> with <x> 153 Load manual feed er with <x> 153 Load staples 153 loading 2000-sheet tray 56 250-sheet tray (standard or optional) 53 550-sheet tray (standard or optional) 53 card stock 60 envelopes 60, 62 letterhead in 2000-sheet tr [...]

paper feed trou bleshooting message remains after jam is cleared 185 page that jammed does not reprint 186 paper jams avoiding 82 Paper Loading menu 104 Paper Size/Type menu 96 paper sizes supported by the printer 69 Paper Texture menu 101 paper types duplex support 71 supported by output bins 71 supported by printer 71 where to load 71 Paper Weigh[...]

80 Routine maintenance needed 167 88 Cartridge low 167 88.yy Cartridge nearly low 167 88.yy Replace cartridge 168 [PJL RDYMSG] 155 Activating Menu C hanges 148 Busy 148 Cancel not available 148 Canceling 148 Change <src> to <x> 148 Check duplex c onnection 148 Check tray <x > connection 149 Clearing job accounting statistics 149 C[...]

Programming flash 155 Q Quality menu 136 R Reading USB drive 156 Ready 156 Reattach bin <x> 156 Reattach bin <x> – <y> 156 Reattach envelope feeder 157 recycled paper using 68 recycling Lexmark products 173 WEEE statement 204 Remote Management Active 157 Remove pack aging mater ial, check <x> 157 Remove paper from <link[...]

ghost images 187 gray background 188 poor transparency quality 196 print irregularities 189 print is too dark 190 print is too light 191 print quality test pages 186 repeating defects 192 skewed print 192 solid black streaks 192 solid color pages 19 3 solid white streaks 192 streaked horizontal lines 193 streaked vertical lines 194 toner fog or bac[...]