Lexmark E 240 manual

User’ s Guide J une 2005 Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark In ternational, Inc., registered in the United States and/or other countr ies. © 2005 Lexmark Inter national, Inc. All r ights reser ved. 740 West New Circle Road Lexington, Kent ucky 40550 E240, E240n[...]

Notices 2 Notices Edition not i ce Edition: Ju ne 2005 The follow ing paragraph does not apply to an y country where such pr ovisions are inconsistent with local la w: LEXMARK INTE RNA T IONA L, IN C., PRO VIDE S THI S PU B LICA TION “AS IS ” WITHO UT W ARRAN T Y O F ANY KIND , EITHER EX PR E SS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O, THE[...]

3 Safe ty info rmati on The Lexmark modified third-par t y software covered b y these third- par ty licenses is free software; you can redistribute it and/or modify it under the ter ms of the licenses ref erenced above . These licenses do not provide you any rights to the Lexmark copyrighted software in t his pr in ter. Since the third-par ty licen[...]

4 Printer energy consumption Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance inf ormation statement should be directed to: Director of Lexmark T ec hnology & Serv ices Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) [...]

5 Statement of Limited Warranty The power consumption le vels listed in the pr evious t able represent time-av eraged mea surements. Instantaneous power draws may be substantially higher than the a verage . Po w e r S a v e r This printer is designed with an energy-saving mode called P ower Sav er . The Po wer Sav er Mode is equiv alent to the EP A[...]

6 Statement of Limited Warranty • Products, supplies, par ts, materials (such as toners and inks), software, or interfaces not fur nished by Lexmark T O THE EXTENT PERMITTED BY APPLICABLE LA W , NEITHER LEXMARK NOR ITS T HIRD P ARTY SUPPLIERS OR REMARKETERS MAKE ANY O THER W ARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED , WITH RESP[...]

7 Contents Notices .................... ........................ .................................... ........................ .... 2 Edit ion no tice ...... .... ....... .... ....... .... ....... .... ....... .... ....... .... ....... .... ....... ..... ...... ..... ...... ..... ..... 2 Trademarks . ........... ............. ........... ..........[...]

8 Conten ts UNIX /Linu x ... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... ....... .... ....... .... ....... ..... ...... ..... ...... ..... .. .2 1 UNIX /Linu x ... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... ....... .... ....... .... ....... ..... ...... ..... ...... ..... .. .2 2 NetW are . ...... ..... ..[...]

9 Conten ts Chapter 6: How to install options ............ ........................ .......................... 48 How to access the system board .......... .. .. ......... .. ......... .. ......... .. . ......... ........... .......... . .... 48 How to add a memory card .......... .. . .......... . .......... . .......... . .......... . ......... .[...]

10 Conten ts Checking the toner an d photoconducto r levels ......... ....... ......... ......... ....... ........... .... 91 Recognizing the operat or panel li ght sequences ...... ....... ......... ......... ....... .......... ..... 92 How to change a toner cartr idge ......... ....... .. .. ....... .. ......... .......... . ........ . ..........[...]

11 1 Printer o verview 250-shee t tra y P aper supp or t 150-shee t output bi n Operat or panel Manua l f eeder Fr o n t c o ve r Optiona l 550-sheet d ra wer Rear paper e xit Pow e r b u t t o n Dust co ver[...]

12 Printe r overview The oper ator p anel has 5 l ights and 2 bu ttons. Not e: The Co ntinue button also fun ctions as a light. • Pres s and r eleas e Continue to resume printing . • Pres s and r eleas e Continue twice quic kly to dis pla y a second ary error code . • Pres s and r eleas e Cancel to cancel the job curre ntly printing. • Pres[...]

13 2 Installing software f or local printing Bef ore installing p rinter soft ware A local printer is a printe r attached to a comp uter usin g a USB or par allel c able . Y ou m ust insta ll some necessary printer softw are on the c omputer b ef ore connecti ng the USB ca ble . Windows The driv ers CD can be used to ins tall softw are on most W in[...]

14 Macintosh Installing optional printer software If y ou w ant to use any of the othe r softwar e appl ications av ailab le on th e drive rs CD , now is a good time to set them up . Local Printer S ettings Utility The Loc al Print er Se ttin gs U til ity , a printer c on figu r ati on utility , gives y ou the ability to c han ge and s a v e printe[...]

15 UNIX/Linux 4 Do one of the f ol lo wing: • If the USB-att ached printer appears in the Printer List, q uit Print Center o r Printer Setup Util ity . A queue ha s been cre ated f or the printer . • If the U SB-attached printer does not a ppear in t he Printer List, make s ure the USB c able is properly connec ted and the printer is turned on.[...]

16 3 Install ing so ftware f or netw or k printi ng Windows In Windo ws envi ronments , netwo rk printers can b e configu red f or direct printing or sh ared printing. Both netw ork printing methods require the i nstallati on of printer s oftware a nd the cre ation of a ne twork printer p or t. F ollow the ste ps f or the printin g configu ration a[...]

17 Windows Setting up shared printing Setting u p shared p rinting require s se ver al step s and sho uld be do ne in the fol lowing order: 1 Install the softw are on the compute r attached to the printer . 2 Share the printer on the n etwork. 3 Connect o ther netw ork computers to the printer . Installing software on the compute r attached to the [...]

18 Windows 7 Repea t steps 1– 6 on e very network co mputer y ou want to enabl e to print to th e shared p rinter . Using th e po int-and-p rint m ethod Not e: P oint and print ma y not be s upported in some 64 bit en v ironme nts. R ef er to the Le x mark W eb s ite at www.lexmark. com for the latest inf or mation . Look f or a Kno wledgeb ase a[...]

19 Macintosh Printing a network setup page Y ou nee d to print the m enu s ettings page . If your printer is set up on a netw ork , you also nee d to print the n etwork setup page . If your printer is loc al ly atta ch ed , you also nee d to print a test page . F ollow these s teps to p rint both the m enu se ttings pa ge and the network setu p pag[...]

20 Macintosh d Click Contin ue after vie wing the lic ense ag reement, and clic k Agree to accept th e terms of the agre ement. e Select a Destin ation, and click Continue . f On the Easy In stall scr een, cli ck Instal l . g Enter the u ser pass word, an d clic k OK . All the n ecessary softw are is install ed on the computer . h Click Close when [...]

21 UNIX/Linux • If the PPD fi le displa yed in the Summary windo w is not correct f or the pr inter , delete the printer from the printer list in Print Cente r or Printer Setup Utility , and repeat t he step f or installing a custom PPD f ile. Mac OS 9.x Step 1: Ins tall a custom PP D file 1 Insert the driver s CD. a Doub le-clic k C lassic , and[...]

22 UNIX/Linux Le xma rk pro vides a p rinter driv er p ack age f or each suppo r ted UNI X and Lin ux plat f orm. The User’ s Guide in ea ch pa ckage giv es deta iled ins tructions f or installi ng and using Le xmark printers i n UNIX and Linux envi ronments . These p ack ages are a vailab le fo r downlo ad from the Le xmark W eb site . The driv [...]

23 4 Print media tasks an d tips What types of print media can be loaded? Get the most out of yo ur printer b y properly load ing the tr a ys. Ne ver mi x media typ es within a tra y . Sour ce Sizes Ty p e s We i g h t Capacity * (sh eets) Tr a y 1 (250-shee t tra y ) A4, A5, JIS B5 , letter , lega l, executive, folio, statemen t, Univ ersal ‡ Pl[...]

24 Where can print me dia be loaded in the printer? Where can print media be load ed in the printer? Y our printer has tw o standar d paper so urces: an aut omatic 2 50-sheet pape r fe eder (T ra y 1) and a single-s heet man ual f eeder . Use T ra y 1 for m ost print jobs . Use the manual fe eder f or a si ngle piec e of paper , tr ansparency , en [...]

25 Tips on choosing the right print media Tips on choosing the right prin t media Selectin g the right pa per or other medi a reduce s printin g prob lems. F or best prin t q ual ity , try a sampl e o f the pa pe r or o ther media y ou are consi dering bef ore buying large quan tities . See the C ard Stoc k & Lab el Guide available on ou r Lexm[...]

26 Tips on choosing the right print media – Ha ve any ex posed adhes iv e when the f lap is in the seal ed positi on • Use e nv elopes t hat can w ithstand temper atures of 1 70°C (338 °F) without: – sealin g – e xce ssive cur li ng – wrinkling – releasi ng haz ard ous emis si on s If y ou ha ve any d oubts abo ut the en velopes you a[...]

27 Tips on storing print media and suppli es Card stoc k • Preprintin g, perf oration, and creasin g can signif icantly aff ect the print q uality an d cause media ha ndling or jammi ng prob lems . • A void us ing card stoc k that ma y releas e hazardou s emissi ons when h eated. • Do not use preprinte d card sto ck man uf actured with ch emi[...]

28 Tips on preventing jams Tips on preventing jams Y ou ca n av oid most paper jam s by co rrectly lo ading pap er and sp ecialty m edia in the printer . The f ollo wi ng hin t s can help y ou av oid paper jams: • Do not load wrinkled , creased , or damp p aper . • Nev er m ix medi a ty pe s wit hin a t ra y . • Fle x, f an, and str aighten p[...]

29 How to loa d the 250 -sheet and 55 0-sheet tray s Ho w to load the 250-sheet and 550-sheet tra ys F ollow these i nstructions to load paper in the 250 -sheet tra y and 5 50-sheet tr a y . 1 Remo v e the tray . Not e: T o load legal or f olio size pa pe r , yo u ha ve to e x tend the le ngth of the pape r tra y . See Extending the tray for legal [...]

30 How to loa d the 250 -sheet and 55 0-sheet tray s 3 Load the paper in t he tr ay w ith the print sid e f acing do w n. Not e: Load le tterhead pa per with the design s ide f acing down . The top edge of the sh eet with the logo shoul d be plac ed at th e fron t of t he t ray . Mak e sure th e paper is belo w the max fill line on the si de guides[...]

31 How to loa d the 250 -sheet and 55 0-sheet tray s 6 Extend th e paper supp or t on the o utput bin. Extending the tray for legal or f olio size pape r T o load legal or f ol io siz e pape r , you nee d to e xten d the paper tr a y . Y ou should al so att ach the du st co v er on the ba c k of the printer to pro tect the tr a y while it is ex ten[...]

32 How to loa d the 250 -sheet and 55 0-sheet tray s Attachin g the dust cover The dus t cov er helps protect t he paper tra y from the en vironment as w ell as k eep the tra y from being k noc ked o ut of positio n while it is e xtended . Attach th e dust co ver to the back of the printer by alignin g the tabs on the c ove r to the ho les on the p[...]

33 How to load t he manual fe eder Ho w to load th e ma nual f eeder The man ual f eeder is lo cated at th e front of y our printer and c an only f eed one sh eet of print me dia at a ti me. Y ou can us e the man ual f eeder to mak e quic k runs of pa per types or sizes that are n ot currently l oaded in the paper tr a y . F or inf ormation on acce[...]

34 How to use the rear exit T o use the rear e x it, ope n the rear ex it door . When the rear e xit door is open, all print media comes o ut the rea r e xit. When closed , all media is sent t o the outpu t bin on to p of the printe r .[...]

35 How to clear paper ja ms Ho w t o c lear pape r jams When a p aper jam o ccurs , the printer s tops and the oper ator panel P aper J am and Co ntinue lights come on. Pres s and r eleas e Continue twi ce quic kly to d ispla y the specific second ar y error paper jam li ght seque nce. Se e Secondary error code s on page 71 f or more inf or mation.[...]

36 How to clear paper ja ms 2 Open th e front co ver , and remo v e the print ca r tridge assem bly . Warning: Do not lea v e the print ca r tridge assemb ly ex posed to direct light f or an e xtended period of time. Extended light e xposure can cause print q uality pro blems . 3 Remo ve any ja ms in th e area beh ind the pri nt car tridge asse mb [...]

37 How to clear paper ja ms 4 Lift the flap at the front of the printer , and remo v e any ja ms benea th the flap . 5 Open th e rear e xit, and remov e any jam s. Warning: Fuse r or area ma y be hot . 6 After y ou ha v e cleared the jams , reinsta ll the prin t car tridge assem bly , mak e sure all printer co ve rs and tr ay s are closed , and the[...]

38 5 Printing tasks Ho w to ma nuall y feed a p rint job The man ual f e eder is l ocated at the fr ont of the printer and can only f e ed o ne sheet of pri nt media at a ti me . F o r inf ormation on acc eptab le print medi a to use i n the manu al f eeder , see What ty pes of pri nt media can be loaded? on page 23 . When us ing the manual f eeder[...]

39 How to manual ly feed a print job • Hold t ranspare ncies b y the ed ges and a vo id touch ing the print sid e. Oil from yo ur fingers can aff ect print quality . • Insert env elopes with th e flap si de f ace do wn and with the s tamp area as sho wn. • Load le tterhead f ace up , with t he top of t he sheet f irst. • If y ou e xperience[...]

40 How to print on both sides of the paper (manual duplex) Ho w t o print on both sides of the p aper (manual duplex) Printing on b oth sides of the pa per reduce s printing co sts. Although y ou can us e T ra y 1 or t he 55 0-s hee t tra y t o print t he first s ide o f the du ple x job , only use T ray 1 to p rint t he se co n d side. Y ou ca n c[...]

41 How to print on both sides of the paper (manual duplex) 8 Click OK . 9 Click OK on th e Pr in t window. The printer print s e very other pa ge of the docu ment first. Once the fi rst side of y our jo b prints, the L oad P aper light c omes on, and the Con tinue ligh t bli nks. 10 Load the pap er back into the printer with the alre ady-printed si[...]

42 How to print multiple page images on one page (N-up printing) Ho w to print multiple page imag es on one pag e (N-up printing) The Mul tipage Printing (N-up) se ttin g is used to print mult iple p age imag es on a sing le page . For e xample, 2-Up mea ns tw o page im ages are printed on one page, 4-up mean s f our pa ge images a re printed o n o[...]

43 How to print a booklet Ho w to print a b ooklet The Book let settin g lets y ou print m ultiple pa ges in b ooklet f or m without havi ng to re-f or mat your do cument s o the pag es print in the proper o rder . The pages pri nt so that the finished collated documen t ma y be f olded along t he center o f each page to form a bo oklet. If the doc[...]

44 How to print a poster Ho w to print a poster The P oster setting lets you print a singl e image across se ver al pages . Once p rinted, y ou can c ombine th e pages to create one larg e image . 1 F rom the com puter softw are appl ication, select Fi le Æ Print . 2 Click Properties (or Opti ons , Printer , o r Setu p , dependi ng on the applicat[...]

45 How to print on letterhead Ho w to print o n letterhead T o print on lette rhead, ma ke sure the paper i s loaded w ith the pro per orientation . 1 Mak e sure th e letterhe ad is properly lo aded acc ording to the paper sou rce y ou are us ing: •T r a y 1 o r 2 —Load the let terhead pap er with t he design s ide f acing d own. The top edge o[...]

46 How to prin t using an ove rlay or a wate rmark Using a watermark 1 F rom the com puter softw are appl ication, select Fi le Æ Print . 2 Click Properties (or Opti ons , Printer , o r Setu p , dependi ng on the applicat ion) to vie w the printer driv er setti ngs. 3 Click the Ot her Op tio ns tab. 4 Click Wat e r m a r k . 5 Select w hich pa ges[...]

47 How to ca ncel a pri nt job Ho w to cancel a print jo b A print jo b can be can celed from the oper ator pane l or from y our com puter . The Canc el job lig ht sequen ce is disp la yed on the oper ator p anel while the job i s being c anceled. From the printer operator panel Pres s and r eleas e Cancel to cancel the job cu rrent ly printing. Fr[...]

48 6 Ho w to install options Ho w to access the system board T o inst all m emor y , you must acce ss the pri nter system boa rd. CAUTION: T ur n the printer off , and unplug the p ow er cord bef ore continui ng. 1 Open th e front co ver by pressin g the b utton on the left side of the printer a nd lo wering the co ver .[...]

49 How to a ccess th e system board 2 Open the re ar e xit. 3 Open th e side co v er by pres sing the tw o detents on the front right side o f the machin e and s winging the cov er back.[...]

50 How to add a memory card Ho w to add a memory car d The sys tem board has one co nnector fo r an optio nal memo r y card. Th e printer can s uppor t up to 64MB of additiona l memory (f or a total of 80MB) f or the Lex mark E240 and up to 128MB (for a total of 1 60MB) f or the Le xmark E240n. CAUTION: If y ou are ins talling a memory card after s[...]

51 How to inst all a 5 50 -shee t dr awer Ho w to install a 55 0-sheet drawer Y our printer supports one opt ional dr aw er that le ts you load up to 550 shee ts of pape r . CAUTION: If yo u are instal ling a 550-s heet dra wer after setting up the printer , turn the printer off , and unplug the pow er cord be fore contin uing. 1 Unpac k the 55 0-s[...]

52 Recognizing installed options 3 Click File Æ Pr oper ties . 4 Click the Install O ptions tab . 5 Add the a ppropriate opti ons to y our co nfigura tion: 550-Sheet T r a y —Select the option y ou installed f rom the A vailable o ption s li st, an d cli ck Add . • Mem ory Car d —Increase t he printer mem or y to the appropriate n umber . 6 [...]

53 7 Using th e oper ator pa nel Over view of the ope rator panel The oper ator p anel has 5 l ights and 2 bu ttons. Not e: The Co ntinue button also fun ctions as a light. • Pres s and r eleas e Continue to resume printing . • Pres s and r eleas e Continue twice quic kly to dis pla y a second ary error code . • Pres s and r eleas e Cancel to[...]

54 Understanding the operator panel lights Unde rs tandi ng the operat or pane l lig hts The oper ator p anel lights mean diff erent thin gs, depen ding on t heir seque nce. Lights tha t are off , on, and/or b linking indica te printer cond itions suc h as printer statu s, int ervention, o r service. The f ollowi ng tab les sho w the m ost common l[...]

55 Understanding the operator panel lights Common light sequences (c ont inued ) Printer condition photocon ductor ki t lif e w ar ning Replac e photoco nductor Replac e photoco nductor (printer hard stop) Unsupp or ted print ca r tridge Change car tridge in valid refi ll Car tr idge reg ion mism atch Progr amming en gine cod e / Progr amming s yst[...]

56 Understanding the operator panel lights Secondar y err ors • When the Error and C ontinue li ghts are b oth on, a s econdary error has o ccurred. • When the P aper J am and Continue lig hts are both o n, a paper jam sec ondary error has o ccurred. Pres s and r eleas e Continue twi ce quic kly to d ispla y the seconda r y error c ode light se[...]

57 Understanding the operator panel lights Printer condi tion Pa pe r j a m c od e s Compl ex page Insuffi ci ent printer mem ory Insuffi cient colla tion area Fo n t e r r o r P aper jam at th e input sens o r * P aper jam in th e man ual f eeder P aper jams as it e xits the tra y into the p rinter P aper jams as a printed job exits t he pr int er[...]

58 Operator panel codes Operator pan el codes Below are e xplanation s o f w ha t th e p rimary light s equ ences , o r c ode s , and se co ndary error codes mean and what y ou can do to cl ear them. Secondary Err or codes (co ntinu ed) Printer condi tion Network interf ace errors Error com municating with the hos t comput er Host i nte rface dis a[...]

59 Operator panel codes Primary code s Ready / P ower Save r Light s equen ce: • Ready—On What t hi s light se quence me ans: • The printer is ready to r eceiv e and process d ata. • The printer is in P ower Sa v er mode. What y ou can do: • Send a pr int job. • Press Continue to print the men u settin gs pages f or a list o f current p[...]

60 Operator panel codes Busy He x T race Read y Light s equen ce: • Ready— Blink What t hi s light se quence me ans: • The p rin ter i s busy r ec eivi ng a nd pro c essi ng da t a or pr i n tin g . • The printer is printing a di rectory , font list, men u setting s pages, or Print Quality T est P ages . What y ou can do: • Busy: – W ai[...]

61 Operator panel codes Wa i t i n g Flushing / Resolution reduced Light s equen ce: • Cont inue— On • Ready—On What t hi s light se quence me ans: The printer is wait ing until a p rint timeout o ccurs , or until it receiv es additiona l data. What y ou can do: • Press Continue to print the cont ents of the print bu ffe r . • Press and[...]

62 Operator panel codes Not ready Close door Light s equen ce: • Cont inue— On What t hi s light se quence me ans: The printer is not ready to receiv e or process dat a, or the printe r por ts are offline . What y ou can do: • Press Continue to return to the Ready or B usy state . • Press and releas e Cancel to ca ncel the print job . • P[...]

63 Operator panel codes Load media Load ma nual feeder Light s equen ce: • Cont inue— On • Load P aper—On What t hi s light se quence me ans: The printer is out of me dia, or the media did not f eed properly . What y ou can do: • Load med ia into tr a y 1 or the optional 550-sheet tra y , and pre ss Continue to resume printing . • Chec [...]

64 Operator panel codes Print side tw o of a duplex job T oner lo w Light s equen ce: • Cont inue— Blin k • Load P aper—On What t hi s light se quence me ans: Print the ot her side of your du ple x print job . What y ou can do: • Reinse r t your p rint job in tr a y 1 using the instructi ons in th e drive r pop-up menu to or ient the p ag[...]

65 Operator panel codes Photoconduct or kit life warning Replace photoconductor Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—B li nk What t hi s light se quence me ans: The photo conducto r is almo st full an d will nee d replaci ng soon. Note: The T oner Alar m (see page 88 ) mu st be turned on f or this messag e to app[...]

66 Operator panel codes Replace photoconductor (printer har d stop) Unsuppor ted toner car tridge / T oner car tridge is not installed Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—B li nk • Error—Blink What t hi s light se quence me ans: The photoc onductor k it is full and ne eds replacin g. The printer wi ll not pr[...]

67 Operator panel codes Change in valid toner cartridge Cartridge region mismatch Light s equen ce: • T oner Low/R eplac e PC K it—O n • Error—Blink What t hi s light se quence me ans: The toner c ar tridge y ou are us ing w as not des igned f or your printer . What y ou can do: Install a toner cartridge made f or y our printer (se e What s[...]

68 Operator panel codes Pr ogrammi ng engine code / Progr amming system code Cancel job / Reset printer Light s equen ce: • Ready—On • T oner Low/R eplac e PC K it—O n • Load P aper—On What t hi s light se quence me ans: Ne w code is being prog rammed into th e engine or firmware code flas h. What y ou can do: W ait f or the mes sag e t[...]

69 Operator panel codes Ser vic e e rror Printe r error Light s equen ce: • Cont inue— Blin k • Ready— Blink • T oner Low/R eplac e PC K it—B li nk • Load P aper—Blink • Pa p e r J a m — B l i n k • Error—Blink What t hi s light se quence me ans: The printer ha s a service error and printing h as stopp ed. What y ou can do: [...]

70 Operator panel codes P aper jam printer err or Light s equen ce: • Cont inue— On • Pa p e r J a m — On What t hi s light se quence me ans: The printer ha s a paper j am. What y ou can do: • Press Continue twice quic kly to see the secondary error code . See Secondary err or codes on page 71 fo r more inf or mation. • Press Continue t[...]

71 Operator panel codes Secondar y err or codes • When the Error and C ontinue li ghts are b oth on, a s econdary error has o ccurred. • When the P aper J am and Continue lig hts are both o n, a paper jam sec ondary error has o ccurred. Pres s and r eleas e Continue twi ce quic kly to d ispla y the seconda r y error c ode light sequenc e. See S[...]

72 Operator panel codes P aper jam at the input sensor P aper jam in the manual feede r Light s equen ce: • Cont inue— On • Ready—On • Pa p e r J a m — On What t hi s light se quence me ans: A paper jam has occu rred at the i nput sens or , which can be either after the paper leav es the tr a y and enters the printer or in the man ual f[...]

73 Operator panel codes P aper jams as it ex its the tra y into the printer P a per jams as a printed job exits the printer Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n • Pa p e r J a m — On What t hi s light se quence me ans: A paper jam has occu rred as the paper is e xiting the paper tr a y and entering th e p[...]

74 Operator panel codes P aper jam in T ra y 1 P aper jam in T ra y 2 Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n • Load P aper—On • Pa p e r J a m — On What t hi s light se quence me ans: A paper jam has occu rred in T ra y 1. What y ou can do: Clear the p aper jam. See How to clear pa per jams on pa ge 35 [...]

75 Operator panel codes Complex page Insufficient pri nter memory Light s equen ce: • Cont inue— On • Ready—On • Error—On What t hi s light se quence me ans: The page ma y not prin t correctly b ecause th e print inf or mation on the pa ge is too comple x (that is , too large f or the printers memory). What y ou can do: • Press Contin[...]

76 Operator panel codes Insufficient c ollation are a Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n • Error—On What t hi s light se quence me ans: The printer me mory does not h av e the free spa ce necess ary to c ollate the pri nt job . This ma y happen due to on e of these erro rs: • Memo r y is f ull. • A [...]

77 Operator panel codes Font err or Network interf ace e r ror s Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—B li nk • Error—On What t hi s light se quence me ans: The printer ha s receiv ed a req uest f or a PPDS fo nt which i s not instal led. What y ou can do: • Press and releas e Cancel to ca ncel the print jo[...]

78 Operator panel codes Err or comm unicating with the host computer Host int erfac e disabl ed Light s equen ce: • Cont inue— On • Pa p e r J a m — B l i n k • Error—On What t hi s light se quence me ans: The printe r has lost the con nection to an e xternal p rint server (al so call ed an e xte r nal netw ork adap ter or ENA ). This l[...]

79 Operator panel codes Memory full Short paper Light s equen ce: • Cont inue— On • Ready—On • T oner Low/R eplac e PC K it—O n • Error—On What t hi s light se quence me ans: The printer is processing data, b ut the m emory used to store pages is fu ll. What y ou can do: • Press Continue to c lear the mes sage and contin ue printi[...]

80 Operator panel codes In valid engine code In valid netw ork code Light s equen ce: • Ready—On • Load P aper—On • Error—On What t hi s light se quence me ans: The engin e code h as not bee n program med, or the p rogr ammed cod e is not v alid. What y ou can do: Down load v alid engine cod e to the i nternal print server . Light s equ[...]

81 8 Understanding th e printer co nfiguratio n menus Printing the Printer Sett ings Config uration sheet T o help res olv e printing pro blems or to chan ge printer co nfigurat ion settin gs, a dva nced users can print the Printer Settings Config uration sheet f or instructions on adv ancing through the confi guration menus to selec t and sa ve ne[...]

82 Configuration menus overview Configuratio n menus o ver view Menus are repr esent ed by Ready , T oner L ow/R epla ce P C K it , Lo ad Paper , and Pa p e r J a m light s equences . Menu items a nd their se ttings are in dicated b y Error and Continue ligh t sequenc es. • Pres s and r eleas e Cancel to adv ance th rough men us and me nu item s.[...]

83 Configuration menus overview Network menu Use the Network men u to cha nge printer se ttin gs on jobs se nt throug h a netw ork port (eith er Standa rd Netw ork or Netw ork Opt <x >). P arallel menu Use th e P arall el men u to chang e printer setti ngs on jo bs sent thro ugh a par allel po r t. Setting Use this setting to Va l u e s NP A [...]

84 Configuration menus overview Setup menu Use th e Setup men u to conf igure ho w the p rinter fo rmats the end o f a line de pending on t he compu ter system b eing use d. USB menu Use the U SB menu to change p rinter settings on jobs se nt through a Univ ersal Se rial Bus (USB) port. P arallel Mo de 2 Determine whether the par allel port data is[...]

85 Configuration menus overview Utilities menu Use the U tilities m enu to t roubl eshoot printe r probl ems. Setting Use this setting to Va l u e s Rese t Facto r y Defaults Return yo ur printer setti ngs to th e fa ctory def ault v alues . Sometime s resetti ng the printer t o the original settings solv es f ormatting pr oblem s. Al l menu items [...]

86 9 Software and network tasks Ho w to print the m enu settings and netw ork setu p pages T o print the men u settings page and netw ork setup page, p ress the Continue butt on from the Ready state. • On the menu s ettings p age: – V erify that the optio ns y ou insta lled are corre ctly list ed under “I nstalled F eatures . ” If an option[...]

87 How to configure for TCP/IP Ho w to config ure f or TCP/IP If y ou ha ve TCP/IP a vai labl e on you r netw ork, we recom mend tha t you as sign an IP address to t he printer . Assigning a printer IP address If y our network is usi ng DHCP , an IP add ress is auto maticall y assig ned after y ou con nect the n etwork cab le to the printer . 1 Loo[...]

88 Using the printer resident Web page Using the prin ter resident W eb page If yo u hav e a netw ork model , your p rinter has a reside nt We b page, which y ou can acce ss from y our bro wser . T o access the residen t W eb page , type the printer IP address in the URL a ddress field of y our bro wser (f or e xample , http://19 2.168.2 36. 24). I[...]

89 10 Supplies inf ormation What supplies d o I need and how do I or der th em? There are only tw o suppl y item s that ha v e to b e repla ced on a regul ar basi s: the ton er cartr idge and the photocon ducto r kit, which together c omprise the prin t car tridge asse mbly . The ph otocondu ctor kit ty pically la sts up to 30,000 pa ges (at appro [...]

90 How to conserve supplies The reco mmended supplie s specif ically d esigned f or the printer are: Storing supplies Choos e a c ool , c le an sto r age area f or y our printer supplies . Store supp lie s righ t s ide up in th eir orig in al pac kaging until y ou are ready to use th em. Do not ex pose su pplies to : • Dire ct sunli ght • T emp[...]

91 How to know when you need new supplies Ho w to know when y ou ne ed new supplies The f ollowing sections describe w a ys to det ermine when ne w supplies are neede d. Checking the toner and photoconductor levels Y ou ca n determine appr o ximately how m uch tone r is left i n your c ar tridge and ho w full the photoc onductor i s by printing a m[...]

92 How to know when you need new supplies Recognizing the operator panel light seque nces The oper ator p anel displ ay s cer tain li ght seque nces to let y ou kno w when the toner le vel i s low or when it’ s time to replace the phot oconduct or kit. Not e: The oper ator panel ma y also disp la y othe r light se quences in conjunct ion with the[...]

93 How to change a toner cartridge Ho w to change a to ner car tridg e 1 Open th e front co ver by pressin g the b utton on the left side of the printer a nd lo wering the co ver .[...]

94 How to change a toner cartridge 2 Remo v e the toner car tr idge : a Press the butt on on the b ase of the print c ar tridge assem bly . b Pull the toner cartridge up and ou t using th e handle . 3 Unpac k the ne w toner cartridge. Not e: Y ou can use t he pac king material from the ne w c ar tridge to s hip the old cartridge bac k to L ex mark [...]

95 How to change a toner cartridge 5 Install the ne w toner ca r tridge by aligning th e white ro llers on the toner cartr idge with the w hite arro ws on the tra cks of the photoc onductor and pushing the toner c ar tridge in as fa r as it will go . The car tridge clic ks into plac e when co rrect ly inst alled . 6 Clos e the f ront cover .[...]

96 Recycling Lexmark products Recyc lin g Lexmark products T o return Le xmark produc ts to Le xmark f or recycling: 1 Visit ou r We b site: www.lexmark. com/ recycle 2 F ollo w the ins tructions on the comp uter sc reen.[...]

97 How to change a photoconductor kit Ho w t o change a ph otocondu ctor kit Warning: When rep lacing a ph otoc on duc tor kit, do n ot lea v e the toner ca rtridge or the n e w photoc on duc tor ki t e xposed to d irect light f or an e xtended p eriod of time . Extended li ght ex posure can cause print qual ity problem s. 1 Open th e front co ver [...]

98 How to change a photoconductor kit 2 Pull the print cartr idge as semb ly out of the printer b y pulling on the toner cartridge hand le. Not e: Do not press the button o n the print car tridge assem bly . Place th e print cartridge assemb ly on a flat, clean surf ace. 3 Remo v e the toner car tr idge : a Press the butt on on the b ase of the pri[...]

99 How to change a photoconductor kit 5 I nstall the toner cartr idge into the ne w print cartridge assem bly by aligning the white rollers on th e toner c ar tridge with the white arro ws on the trac ks of the p hotocond uctor and pu shing the to ner cartridge in as f ar as it will go . The cartr idge clic ks into pl ace when c orrectly installed.[...]

100 11 T roub lesho oting General problems Pro b lem / Question Sol utio n / Answer What do th e bli nking li ghts mean? See Understan ding the operat or panel lights on p age 54 f or inf or mation about w hat each light pat tern means . Wh y am I missing char acters whe n I print on env elopes? If yo u see v oids (m issing c haract ers) when print[...]

101 General problems How do I resto re th e f actory def aul ts? Sometime s restorin g the printer to the original f actory def ault set tings sol ves f or matting probl ems. T o reset the f actor y def a ults: 1 T ur n off the printer . 2 Open the front cov er . 3 Press Continue as y ou turn the printer ba ck on. 4 K eep pressing Con tinue unt il [...]

102 Print quality problems Print quality problems Y ou ca n solv e many print qu ality probl ems by replacin g a suppl y or main tenance it em that has reached t he end of i ts intende d lif e . Use the f ollowin g tab le to f ind solut ions to p r int quality p rob lems . Dust is gat her in g on th e paper tr a y when it is ex tended. Attach the d[...]

103 Print quality problems Print irregularities • P aper has absorbed moist ure due to high humidi ty . • Y ou are u sing pape r that does no t meet the printer speci fic ati ons . • The fuser is worn or def ectiv e. • Load paper fr om a fresh pac kag e in the paper tra y . • A vo id te xtured p aper with rou gh finishes . • Mak e sure [...]

104 Print quality problems Uneven print dens ity The toner c ar tridge is d efe ctive . Replace the to ner cartr i dge. Ghost Ima ges • Th e For m T ype set ting in the pri nt er driv er is se t inco rrec tly . • T oner le v el is lo w in the toner car tri dge. • Make su re th e Form T y pe set ting i s correct f or th e paper or spe cialty m[...]

105 Print quality problems Solid bl ack pa ges • The toner c ar tridge is def ective . • Y our printer re quires servicing. • Replac e the toner ca r tridge. • Ca l l for ser vic e. P aper curls b adly once it p rints an d exits to the bin The Paper W eig ht s et ti ng is w rong f or the type of paper or s pecialty m edia you are u sin g. C[...]

106 Print quality problems How to c lean the printhead lens Y ou ca n solv e some print qua lity prob lems by cleaning the printh ead lens. 1 T ur n the printer off . 2 Open th e front co ver by pressin g the b utton on the left side of the printer a nd lo wering the co ver .[...]

107 Print quality problems 3 Remo ve the print cartridge asse mbly ou t of the printer b y pulling on the to ner car tridge hand le. Not e: Do not press the button o n the print car tridge assem bly . Place th e print cartridge assemb ly on a flat, clean surf ace. Warning: Do not lea v e the print ca r tridge assemb ly ex posed to direct light f or[...]

108 Print quality problems 4 Locate the glass printhead le ns, whi ch is locat ed withi n the rece ssed area in the top of the printer . 5 Gently wipe the p r inthead lens w ith a clean, dry , lint -free cloth . Warning: Not using a clean, dry , lint-free cloth ma y result in da mage to th e printhead le ns. 6 Install the print cartridge assemb ly [...]

109 Inde x Numerics 550-shee t drawer 51 A Auto CR after LF (Setup menu) 84 Auto LF af ter CR (Set up menu) 84 B bookle ts 43 Busy li ght 60 buttons 53 C canceling a pri nt job 47 card sto ck 27 cleaning the print head lens 106 clearing pap er jams 35 configur ation menus Network MAC Binary PS 83 NPA Mode 83 Set Ca rd S pe e d 83 Para llel MAC Bina[...]

110 Index Load Paper l ight manual feeder 63 Tray 1 or 550-sheet tray 63 loading 250-sheet t ray (Tray 1) 29 550-sheet t ray 29 letterhead 45 manual feeder 33 Local Print er Setup Utili ty 88 M MAC Binary PS Network menu 83 Parallel menu 84 USB menu 84 Macintosh 14 to print to a network print er 19 USB printing 14 maintaining the pr inter cleaning [...]

111 Index R rear exit 33 recycli ng supplies 96 Replace photoconduc tor kit light 65, 66 Reset Factory Defa ults (Utili t ies menu) 85 Reset Pho toconductor Cou nter (Utili t ies menu) 85 S safe ty in forma tion 3 secondary e rror codes 71 Complex page 75 Error communicati ng with the host computer 78 Font error 77 Host interf a ce disa bled 78 Ins[...]