Lexmark Printer manual

4085-001 Lexmark J1 10 Le xmark and Le xmark with diamond design are trad emarks of Le xmark International, Inc., regis tered in t he Unite d States and/o r other coun tries. • T able of Cont ents •I n d e x • Safety an d Not ic es • T rademarks • Star t Diagnos tics • Man uals Men u[...]

Edition: August 2001 The followi ng paragraph does not app l y to any country where su ch pro visions are inco ns iste n t wit h lo cal law : LEXMARK INTERNA TIONAL, IN C . PR O VIDES TH IS PUBLIC A TION “AS IS” WITHO U T WARRANTY O F ANY KIND, EITHER EXPR E SS OR IMPLIED , INCLUDING, BUT NO T LIMITED TO , THE IMP LIED W ARRANTIES OF MERCHANT A[...]

iii 4085-0 01 Tab le of Cont ents Prefac e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safet y Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii General Informa tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Power Con[...]

iv Ser vic e Manual 4085-0 0X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 26 Overridin g Change P rompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28 Paper J ams . . . .[...]

v 4085-0 01 Diagnos tics (Mode 2) - Input Tr ay Tests . . . . . . . . . . . . . . . . . . 3 -27 Diagnos tics (Mode 2) - Ba se Sens or Tests . . . . . . . . . . . . . . . . 3-2 9 Diagnos tics (Mode 2) - Su bsystem T ests . . . . . . . . . . . . . . . . . 3-31 Diagnos tics (Mode 2) - Su pplies T ests . . . . . . . . . . . . . . . . . . . 3 -34 Diagno[...]

vi Ser vic e Manual 4085-0 0X Perfec tFinish S ensor Assem bly/Re ar Paper P ath Sens or Remov al . 4-26 Frame From Base Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Cam Engi ne Motor with Gear Rem oval . . . . . . . . . . . . . . . . . . . . 4-29 Paper Fe ed Pick Arm Asse mbly with Motor an d Paper P ath Sens or Removal . .[...]

Preface vii 4085-0 01 Preface This manual descr ibes the Lexmark J 110 pr inter (408 5-001) and contain s mainten ance proce dures for ser vice p ersonne l only . It is divide d into t he f ollowing chapt ers: 1. General Information con tains a ge neral descr ipti on of the pr inter and the mai ntenance approach used to r epair it. Spe cial tools a[...]

viii Ser vice Ma nual 4085-0 01 S afety Inf ormation • This pr oduct is designe d, test ed and appr ov ed to me et str ict global sa f ety sta nda rd s with the us e of spec ifi c Lexmark compon ents. The sa f ety f eatures of some par ts m a y not always be obvious. Lexmark is not r esponsi b le for the use o f other replacem ent par t s. • Th[...]

Safety Informat ion ix 4085-0 01 Norme di sicur ezza • Il prod otto è stato pr ogettato, testato e approvato in conform it à a sev e ri s tandard di sicu rezza e per l ’ u tilizzo co n compone nti Lexmark sp ecifici . Le caratter istic he di sicure zza di alcu ne par ti non sem pre son o di imme diata c omprens ione. Lexmark non è respo nsab[...]

x Ser vice Manual 4085-0 01 P autas de Seguridad • Este prod ucto se h a dise ñ ado, v er ificado y aprobado para cum plir lo s m á s estric tos est á nda res de s egur idad glo bal usando los com ponentes e spec í ficos de Lexmark. P uede que las car acter í sticas de se guri dad de al gunas pie zas no s ean siempr e e vid entes. Lexmark no[...]

Safety Informat ion xi 4085-0 01 Inf ormaci ó de Seguretat • Aque st produ cte est à dissenyat, comprovat i aprovat per tal d'ac omplir les estri ctes nor me s de segu retat glo bals amb la util ilitzac i ó de co mponen ts espec í fi cs de Lexmark . Les car acter í stique s de seg uretat d'al gunes peces pot ser que no sempre sigui[...]

xii Ser v ic e Manual 4085-0 01[...]

Gene r al Inf or mat ion 1-1 4085-0 01 1. General Information The Lexmar k ™ J110 printer is a high -perf ormance, nar row-f or m at, ther mal in kjet pr inter designe d to pr int high quality text, graphics, and imag es on a wi de variety of med ia. It is inte nded for use by single users or by small wor kgroups sh ared us ing an exter nal netwo[...]

1-2 Ser vice Ma nual 4085-0 01 Internal P o wer Suppl y Specifications Built- in Universal P ower Su pply , 4 0 W atts O utput (50 Watts input) Outputs: Note: Curr ent of 1.0 A is long term a ver age curr ent. The +36 V o utput can supply peak cu rrents of 2. 1 A f or 100ms or l ess and 3.2 A f or 30 ms or less . Maintenance Approac h The dia gnost[...]

Gene r al Inf or mat ion 1-3 4085-0 01 T ools Required For Service • Analog or digital multimeter • P arallel wrap pl ug P/N 1319 128 • Pliers : diagonal and needl e-nose • Scre wdriv ers: #1 and #2 Phill ips • Magnet Abbr evi ati ons EOF End of Forms ESD Electr ostatic Discharg e FR U Fie ld Repl aceab le Unit LED Light-Em itting Di ode [...]

1-4 Ser vice Ma nual 4085-0 01 Operator P anel and Menus Using the Operator P anel The operator panel, on the front right s ide of your pri nter , h as a 2-l ine b y 16-c hara cter li quid crystal displa y ( LCD), six b uttons (Men u is actu ally two buttons), an d one power indi cator ligh t. The buttons hav e fixed functions, which are des ignate[...]

Gene r al Inf or mat ion 1-5 4085-0 01 Operator P anel Button Functions Use the s ix operator pan el buttons to ope n a menu, sc roll throu gh a list of v alue s, change pr inter setti ngs, and res pond to pr inter messag es. The follo wing table descr ibes the f unctions of each button. Note: Buttons act upo n the inf ormation that a ppears on the[...]

1-6 Ser vice Ma nual 4085-0 01 Printer Message s The opera tor panel di splays three t ypes of m essages : • Status m essages pr ovide infor mation a bout the cu rrent st ate of the pri nter. • Attendan ce mess ages i ndicate printer er rors that you mu st resolv e. • Ser vice messages indicate p rinter failures th at may requ ire serv icing.[...]

Gene r al Inf or mat ion 1-7 4085-0 01 Operator P anel Menus Menus make it easy for y ou to change printe r settings. Some menus appea r only if a spe cific op tion is in stalled i n the pr inter. O ther menu items m a y o nly be ef f ecti v e for a par ticula r prin ter langu age. Y ou can select these values at any ti me, b ut they onl y affect p[...]

1-8 Ser vice Ma nual 4085-0 01 Printing the Menu Settings Page The me nu settings p age shows c urrent settings f or the menus and a list of i nstalle d options. Y ou can use th is page t o verify that t he pri nter options are proper ly installed a nd the p rin ter settings ar e proper ly set. Note: Bef ore printing the men u setti ngs page , make[...]

Gene r al Inf or mat ion 1-9 4085-0 01 Changing Printer Settings Y ou can use the o perator pa nel to change pri nter sett ings and customi ze y our p rint er to meet your specific ne eds. T o select a n ew value as the de f a ult setti ng: 1. F rom t he Read y st ate , pr ess Menu> or <Menu to enter the menus. 2. Conti nue to pres s and rele[...]

1-10 Se r vic e Manu al 4085-0 01 Disabling the Oper ator Pa nel Menus T o disable the menus so that chan ges can not be made to th e pr inter default settings : 1. T ur n off power . 2. While pres si ng Go and Stop , tur n on t he pr inter . 3. R ele as e the b uttons when P erforming Self T est appears. When the pri nter self te st completes, the[...]

Diagno stic Informa tion 2-1 4085-0 01 2. Diagnostic Information Use the er ror indica tor table, symptom tables , se r vice checks, and diagnos tic aids to deter mine th e pri nter failure. Start Ser vice er ror indicati ons are displ ay ed on th e operator pan el. If your pri nter displ a ys an error in dication, lo cate the er ror number in the [...]

2-2 Ser vice Ma nual 4085-0 01 Ser vice Me ssag es These m essages a re displayed whene ver the pr inter is in the Operator Inte r vention state, and t he pr inter nee ds ser v icing. In general, ser v ice er rors are non -recoverab le. Howe ver , it may be possible to power the p rint er off and back on to temporar ily rec ov er from the error con[...]

Diagno stic Informa tion 2-3 4085-0 01 Err or Indicator T able Erro r Symp tom Act ion 900 RIP Softw are P erform the “ RIP Ca rd Service Chec k ” on page 2-64 . 902 Engi ne Softwar e Repl ace the eng ine bo ard. See t he “ En gine B oard / Cov er Remov al ” on page 4-14 . 903 RIP S o ft war e C h eck RI P/En gine c able. Replace t he RIP c[...]

2-4 Ser vice Ma nual 4085-0 01 907 Engi ne NVRA M 10 Invalid data i n flas h mem or y 20 NVRAM checksum failure 30 Fl a sh da ta pr ogramm ing fa i l u r e 40 Engine N VRAM is not present or is no t res pon ding 50 P ass word rejected by engi ne NVRAM Note: When the inde x card an d encode r dial FR U needs replac ing, and a 907-10 erro r code i s [...]

Diagno stic Informa tion 2-5 4085-0 01 915 Inde x System 10 Ind ex Motor S tall o r loss of Encoder si gnals 20 Enco der Wheel “o nce-per- re vo lution” sens or f ailure 30 Un able to calibra te Analog Sensor 40 Inde x Motor wi red back ward Pe r fo r m t h e “Inde x System T est” on page 3-33 . See “Inde x Motor Service Check” on pag e[...]

2-6 Ser vice Ma nual 4085-0 01 930 Blac k Printhead - P-l ines shorted or Su bstrat e Hea ter s hor ted Colo r Printheads - P-line s shorted or Substr ate Heat er shor t ed Both Printh eads - P-lines s hor ted or Su bstrat e Hea ter s hor ted Chec k all conta cts and cab les. If tests f ail, replac e the printhead s. If f ailure still oc curs, rep [...]

Diagno stic Informa tion 2-7 4085-0 01 934 Black Pr inth ead - Color Printhea ds - Both P r inthead s - TSR me asuremen t indicat es a crac ked / ope n TSR or op en connec tio n. The deb ug data identif ies the TSR t hat is op en. Chec k the carrier/ printhead co ntacts . T r y replacin g both printhe ads before r eplac ing carr ier. Chec k the car[...]

2-8 Ser vice Ma nual 4085-0 01 939 RIP to Engine com m u ni cat ions fa i l u r e Unplug and re plug the A C pow er cord to see if the prob lem goes a wa y . Chec k the RIP card cab l e connec tions. If the connec tio ns are goo d, replace the engi ne board . See “ Engine Boa rd /Cov er Removal ” on page 4-14 . If the prob lem remains , repl ac[...]

Diagno stic Informa tion 2-9 4085-0 01 960 RAM Memory Error - RAM soldere d on the card is bad Replace t he RIP card. See the “ RIP-EMC Shi eld Assemb ly/RIP Card Removal ” on page 4-24 . 980 T ray 2 Comm unication Error - Comm unication betw een T ra y 2 and the Engine is unreliab le. Check co nnect ion betw een engin e board and optional card[...]

2-10 Se r vic e Manu al 4085-0 01 User Status Messa g es User St atus Messa ge S ta tus Action Read y The pri nte r is read y to receiv e and process data from a host syst em. Press Men u> or Menu < to tak e the printer offline and acc ess the Re ady Menu gr oup. Th e f ollow ing functio n ma y be available via t he Bu sy/ W aiting M enu g ro[...]

Diagno stic Infor matio n 2-11 4085-0 01 User Statu s Mess age Status Ac tion Busy The printer is processi ng data a nd/ or printing pages . The P ower indi cator b links while th e printer is processi ng data. Press Stop t o take th e printer offline . The Not Ready m essage app ears. No more da ta is process ed from the ho st compute r ; ho wev e[...]

2-12 Se r vic e Manu al 4085-0 01 User St atus Messa ge S ta tus Action W aiting The W aiting is displa yed u ntil the current jo b is terminated or un til addition al data is rece ived on the ac tive link. Press Go to print the contents of the printer ’ s buf fer. Note: The Go press is ignor ed whe n Print Buf f er Cont rol is O ff. Selec tion o[...]

Diagno stic Infor matio n 2-13 4085-0 01 W arning Messag es As shown i n each of the Stat us Scr eens, only o ne warn ing me ssage can be d isplay ed at any one time. Once the c urrent war ning conditi on is c leared, the pr inter au tomatical ly shows the next highes t pri ority war ning mess age. If an ev ent oc curs whic h causes a higher pri or[...]

2-14 Se r vic e Manu al 4085-0 01 Stat us Messag es These m essages p rovide the op erator with in f or mation on the current s tate of the prin ter . S tatus Message St atus Action Activ ating Menu Chang es The printer is being reset to a ctivat e a printer settin g changed in the menu s. No butt ons ar e ac tive while this messa ge is displa yed.[...]

Diagno stic Infor matio n 2-15 4085-0 01 St atus Message S ta tus Action Disa bling/En abling Menus A representatio n of the oper ator panel when the user has modif ied the Men u Lock out printer settin g usi ng th e Con figur at ion Me nu Group . If the Menu Lock out val ue is changed to On (P anel Menu s=Disa ble), th en the Dis abling message is[...]

2-16 Se r vic e Manu al 4085-0 01 Cance lling Job Appears after t he Cancel Job oper ation is sele cted. This messag e is dis pla yed until the canc el oper ation is com plete. Press Men u> or Menu< to acce ss the Bus y/ W aiting M enu g roup . The printer is on line wh ile the Busy/W aitin g Menu g roup is acti ve. Note: Men u Loc kout does [...]

Diagno stic Infor matio n 2-17 4085-0 01 Inv alid Engin e Code A represent ation of the oper ator panel when ei ther the engine c ode has n ot been pr ogram med or has been progra mmed b ut is inv alid. Once t his conditio n occurs , the Ready a nd Busy message s will not be displa yed u ntil va lid Engine co de e xits . Engine co de can st ill be [...]

2-18 Se r vic e Manu al 4085-0 01 Not Rea dy A repres entation of the oper ator panel when th e printer is in the Not Re ady stat e. All host l inks are mark ed as b usy when the printer is Not Ready . In addit ion, all timeouts are stopp ed. Press Go to take the printer out of the Not Read y stat e. Press Men u> or Menu< to acce ss the Bus y[...]

Diagno stic Infor matio n 2-19 4085-0 01 St atus Message S ta tus Action P erforming Se lf T est A repres entation o f the oper ator panel during P ower-On Self Te s t ( P O S T ) . W h e n the test i s complete , the printer enters the Ready s tate. No bu ttons are a ctive while t his messa ge is displa yed. P owering Down A represent ation of the[...]

2-20 Se r vic e Manu al 4085-0 01 S tatus Message St atus Action Pr inti ng Menu S etti ngs A re prese ntat ion of the oper ator panel when Print Men u Settings i s selected from the m enu. This messag e appears until the Print Men us page or pages ar e f ormatted and submitte d to the print engine and then Busy is s hown. Press Stop to ta ke the p[...]

Diagno stic Infor matio n 2-21 4085-0 01 St atus Message S ta tus Action Pr inti ng Ali gnm ent Pa g e A represent ation of the oper ator panel when Ali gn Printheads is selec ted from t he menu . This me ssag e appear s until th e Alignmen t page is f ormatted and submitte d to the print engi ne and t hen Bu sy is s hown. Press Men u> or Men u&[...]

2-22 Se r vic e Manu al 4085-0 01 S tatus Message St atus Action Printing T est P a ge A represent ation of the oper ator panel when Cle an Printheads is s elected from the m enu. This messag e appears until the Clea n Printheads tes t page is f ormatted and submitte d to the print engine and then Busy is s hown. Press Men u> or Menu< to acce[...]

Diagno stic Infor matio n 2-23 4085-0 01 St atus Message S ta tus Action Program ming Syste m Code A represent ation of the oper ator panel when ne w code is progra mmed in the RIP co de fl ash. This mes s a ge i s sh own until the prog ramming is com plete. Wh en the progra mming i s complete , the printer perf orms a P ower-On Reset. No bu ttons [...]

2-24 Se r vic e Manu al 4085-0 01 Attendance Messa g es These m essages a re displayed when the pr inter i s in the Ope rator Inter vention sta te. The operator is provided with a d escri ption of th e operator inte r v enti on condition . When an operator i nter vention conditi on occurs, al l host li nks are no tified about the i nter vention req[...]

Diagno stic Infor matio n 2-25 4085-0 01 Attendan ce Message Description Action 88 Cartridge Low XXXX A represent ation of the oper ator panel when cy an ink lo w occurs and the Ink Alarm is activ ated. A simi lar me ss age appear s when the blac k, magenta an d yellow in ks are low . The XXXX is a placehol der f or some comb ina tio n of C ,M,Y , [...]

2-26 Se r vic e Manu al 4085-0 01 Attendan ce Me ssa ge Description Action Chang e<input sourc e> <siz e> Chang e<input sourc e> <typ e><size> A represent ation of the oper ator panel when th e printer is requestin g the oper ator to cha nge the me dia inst alled in one of the input sources . The input source is displa[...]

Diagno stic Infor matio n 2-27 4085-0 01 Attendan ce Message Description Action Chan ge<i nput s ource > <siz e> Chan ge<i nput s ource > <type ><size> (CONTINUED) In al l othe r case s, both the type and s iz e are displ ay ed on line 2. The reques ted type could be one of the fol l owi n g: Bond, Card Sto ck, Coated,[...]

2-28 Se r vic e Manu al 4085-0 01 Overriding Change Pr ompts The size override fu nction lets y ou ov err ide Chan ge Prompts for any source for the rema inder of a job . By ov erriding th e prompt, the user is req uesting th e printe r to do the following: • Pr int the pag e, as it is forma tted, on the paper installed in the tra y . Therefore, [...]

Diagno stic Infor matio n 2-29 4085-0 01 Attendan ce Message Description Action Check T ray x Connecti on Check MPF Connecti on A represent ation of the oper ator panel whe n the pri nter los es comm unica tion s wi th one of the fol low ing de vices: -T ra y 2 -Multi-Purpose F eeder This error could oc cu r in two w ays . The specifie d de vice co[...]

2-30 Se r vic e Manu al 4085-0 01 Attendan ce Me ssa ge Description Action Clean 1? =Go/Stop A rep resentati on of the oper ator panel when a Long Clean is requested and the printer is as king the user if th e printhead that printed th e bar label “ 1 ” need s to be cleaned . A similar messag e is sho wn if the p rin thea ds associ ated with ba[...]

Diagno stic Infor matio n 2-31 4085-0 01 Attendan ce Message Description Action 31 Def ectiv e Car tridge XXXX A representatio n of the oper ator panel when the printer detect s a defe ctive i nk cartr idge . In this represe ntation, the XXX is a pla ceholder f or some comb ination of C ,M,Y , and K. The def ective c ar tridge is identifie d in the[...]

2-32 Se r vic e Manu al 4085-0 01 Attendan ce Me ssa ge Description Action 54 St d P ar ENA Conne ct Lost A represent ation of the oper ator panel when th e printer detects duri ng its pow er-on cy cle that the conne ction to an External Network Adapter has been lost. Once a connecti on is initiall y estab lished, a printer settin g is modified to [...]

Diagno stic Infor matio n 2-33 4085-0 01 Attendan ce Message Description Action 81 Engine Code CRC F ailure A representatio n of the oper ator panel when micr ocode to be progra mmed in the engine fl ash code module h as f ailed a CRC chec k. Press Go to clear the messag e. T he micro code data is d iscarded an d must be re-tr an sm itted from the [...]

2-34 Se r vic e Manu al 4085-0 01 Attendan ce Me ssa ge Description Action 56 St d P ara llel Po r t D i s a b l e d A repres entation o f the oper ator panel when data i s sent to the printer ac ross a paralle l por t, but the paralle l port is disab led. Once th e error has been dis pla y e d f or th e first time , repor ting of fur ther errors i[...]

Diagno stic Infor matio n 2-35 4085-0 01 Attendan ce Message Description Action Load <in put sourc e> <siz e> Load <in put sourc e> <type ><size> A represent ation of the oper ator panel when the indicated source is out of media. The input source is dis play ed on line 1 an d could b e one of the fol low ing: Tr a y 1 [...]

2-36 Se r vic e Manu al 4085-0 01 Attendan ce Me ssa ge Description Action Load M anual <siz e> Load M anual <typ e><size> A represent ation of the oper ator panel when th e printer receiv es a request to manua lly f eed pap er or en vel opes in t he Manu al Slo t or M P Fe eder . The reques t ma y hav e co me through a print job [...]

Diagno stic Infor matio n 2-37 4085-0 01 Attendan ce Message Description Action Load M anual <siz e> Load M anual <type ><size> (CONTINUED) T o reques t the printer to pic k the she et from an automati c source , press Select . Press Men u> or Men u> to acc ess th e Busy / W aiting M enu g roup . The f ollo wing function s m[...]

2-38 Se r vic e Manu al 4085-0 01 31 Miss ing Car tr idge XXXX A representation o f the oper ator panel when th e printer detects a missi ng ink cartr idge . In this representa tion, XXXX is a pla ceholder f or some combina tion of C ,M,Y , and K. T he missin g ink cartr idge(s ) is identifie d in th e XXXX string. Open th e cov er and i nser t an [...]

Diagno stic Infor matio n 2-39 4085-0 01 Attendan ce Message Description Action 31 Mis sing Printhead XXXX A represent ation of the oper ator panel when the printer detect s a missin g printhead. In this representa tion, XXXX is a plac eholder f or either: YMC ,K or YMCK. The missing printhead(s) are identifie d in the XXXX string. Chec k printhead[...]

2-40 Se r vic e Manu al 4085-0 01 P aper Jams Multipl e paper j am messa ges exist f or this prin ter . Mo st pap er jam message s have a unique e rror numbe r . Ea ch mess age also instr uct s the cus tomer wha t action t o take to reso lve the jam or where in the pr inter to lo ok to find the jamme d paper . The following acti ons can be ta ken w[...]

Diagno stic Infor matio n 2-41 4085-0 01 204 P aper Jam (Printer Sta ging Sensor) P a per is jam med over the stagin g sensor . Ope n the cover and clear the ja m. 205 P aper Jam (Printer Input Roller Sensor) P a per is jam med pr ior to the pr inter i nput roller sensor (P erfectFinish path). Ope n the cover and clear th e jam. 206 Paper Jam (Fail[...]

2-42 Se r vic e Manu al 4085-0 01 250 Paper Jam (MPF) P ap er was picked from the MPF but did not arr ive at the input r oller sensor . 251 Paper Jam (MPF) P ap er was picked from the MPF but did not arr ive at the input r oller sensor .[...]

Diagno stic Infor matio n 2-43 4085-0 01 P erfectFinish Empty The above is a repre sentation of th e operator panel when P erfectFinis h empty o ccurs. This messa ge indicates that the s upply item must b e replac ed. The following acti ons can be taken while t his mess age is dis play ed: • Press Go to clear the message and override the message.[...]

2-44 Se r vic e Manu al 4085-0 01 – Reset Pr inter Note: Men u Loc k out does not prev ent access to the Busy/W aiting Me n u group. Note: If no function i n the Busy/W aiting group is av ailab le, the M enus Disab led message is tempor ar ily shown when Menu> or Men u< is pressed. Unsupported Ink Car tridge The above is a represen tation o[...]

Diagno stic Infor matio n 2-45 4085-0 01 Erro r Recovery from Att endance Conditions The following table indi cates how the prin ter acts whe n each of t he attend ance/error c ondition s occurs. Att endance con ditions c an be categor ized int o these di stinct groups : • Ty p e 1 - W hen a T ype 1 condition occurs dur ing a job, the pr inter fi[...]

2-46 Se r vic e Manu al 4085-0 01 Err or Recovery from Att endance Conditions Attendance Conditi on Error T ype Auto Continue A vailable Sound Alarm (if Enabled ) A Alignm ent T ype 1 No No Cartr idge L ife Ex pired <cart(s)> T ype 1 No Y es Cartri dge Life W arning <cart(s)> T ype 1 No Y es Chang e <src> <siz e> Change <[...]

Diagno stic Infor matio n 2-47 4085-0 01 a The pr inter continues to prin t (if it was p rint ing) when the cover is open. Howe ver the carrier moves at a lower v eloci ty . b Expec t data los s when this condit ion occu rs. 81 Engine Code CRC F ailure T ype 1 No Y e s 87 P erf ectFinis h Empty T ype 1 N o Y es 88 Cartr idge Low <car t(s)> T [...]

2-48 Se r vic e Manu al 4085-0 01 P ower -On Self T est (P OST) Sequence 1. T ur n on power switch. 2. The op erator panel d isplays one row of recta ngles followed by two rows of diamon ds. 3. The pr inter i ndicator ( green light) comes o n. 4. “ P erforming Se lf T est ” is dis pla yed on the operator panel and then tur ns off . 5. The ma in[...]

Diagno stic Infor matio n 2-49 4085-0 01 P ost Symptom T able Symptom Action Blank di spla y , carrier mo ves, paperf eed motor turns See the “ O pe ra tor P anel (LCD) Display Ser vice Check ” on page 2-59 . All diam onds on d ispla y See th e “ Operator P anel (LCD) Display Ser vice Check ” on page 2-59 . P erf orming Self T est remains o[...]

2-50 Se r vic e Manu al 4085-0 01 Symptom T ables Locate the sym ptom in the following tables and take the app ropri ate action. Carrier T ransport Prob lems Communic ations Problems Maintenance Station P roblems Symptom A ction • No carrier mo veme nt • Slow c arr ier movement • Carrier stops • Carrier does not mo v e to cartr idge l oad p[...]

Diagno stic Infor matio n 2-51 4085-0 01 Operator P anel Prob lems P aper Feed Prob lems Po w e r P r o b l e m s Symptom Action Printer indicator light doe s not: • Tu r n o n • Fla sh • Tu r n o f f • All diam onds See the “ O pe ra tor P anel (LCD) Display Ser vice Check ” on page 2-59 . One or two pels mi ss ing Rep lac e the ope ra[...]

2-52 Se r vic e Manu al 4085-0 01 Print Quality Prob lems Symptom A ction • V oids in char acter s • Ligh t pr in t • Prints off the pa ge • Fuzz y pr int • Carrier mo ve s bu t does not prin t • Printhead drying prema turely • V ertical alignme nt off • Exce ssive ink f low (flo odin g) • Horizon tal ban din g See the “ Print Q[...]

Diagno stic Infor matio n 2-53 4085-0 01 Service Chec ks Maintenance Functions The mai ntenan ce sta tion ’ s func tion is to maint ain the pr inthe ad jetting over the life of the head. It al so manage s the waste ink u sed dur ing the n ozzle spitting maint enance r outine. Mos t functio nal pa r ts (except motor , p ump and dr ivetrain) are mo[...]

2-54 Se r vic e Manu al 4085-0 01 W et Wipe The maintena nce stati on applie s a clea ning solv ent to the edge of the printhead tha t will be w iped across the enti re bottom su rfac e of the p rinthead. This will occur s ev eral time during the lif e of the printh ead to f acilitate the re mov al of ink debris. Th is solv ent also serve s to lubr[...]

Diagno stic Infor matio n 2-55 4085-0 01 Maintenance Station Service Checks FRU Ac tion 1 Mainte nance Station A ssembl y The maint enanc e carrier is driv en in a front to r ear motion b y the main tenance st epper motor . A homing s ensor is pro vided at the rear of the maint enance stati on to hom e the mai ntenance carrier during pow er up . En[...]

2-56 Se r vic e Manu al 4085-0 01 Index Motor Ser vice Check Sensor Checks See “ Di agnostic s (Mode 2) - Inpu t T ray T est s ” on pa ge 3-2 7 and “ Diagnosti cs (Mo de 2) - Bas e Sen sor T e sts ” on page 3 -29 . FRU Action 1 Inde x Motor Chec k the fol lowi ng motor pins f or appro ximately 12.5 ohm s: (J16-1) and (J1 6-2) If reading is [...]

Diagno stic Infor matio n 2-57 4085-0 01 Multi-Purpose Feeder (MPF) Motor and Sensor Service Check 1. Remove the rear cover from the prin ter . 2. Remove the engi ne board cov er . 3. I nstall th e multi-pur pose feeder . 4. Check for a voltage reading at connector (J10) pin 1 for approximately + 36 V dc on the e ngine boar d. If the voltage is inc[...]

2-58 Se r vic e Manu al 4085-0 01 Operator P a nel (B uttons) Ser vice Check FRU Action 1 O perat or Panel Assemb ly If any butt on f ails the b utton test, replac e the oper ator panel assemb ly . See “ Button T est ” on page 3- 23 . 2 Engine Board Oper ator P anel Assemb ly With the o perator p anel con nected to the engine board, be sure the[...]

Diagno stic Infor matio n 2-59 4085-0 01 Opera t or P a nel (LCD) Di splay Ser v ice Check Note: Be sur e the oper ator cab le is properly ins talled at the engine board (J4) and at th e oper a tor pan el. Che c k the con tinu ity of the c ab le a nd rep lace if neces sary . • Operator p anel d isplay blank - pr inter in dica tor light O ff , pap[...]

2-60 Se r vic e Manu al 4085-0 01 P aper Feed Service Check Note: Be sure the printer is unp lugged fro m the A C outl et bef ore perf orming this se r vice c hec k. If y ou are experiencing a paper jam: 1. Check the 200 error co de paper jams. See “ Paper J ams ” on page 2-40 . 2. Check the entir e paper p ath f or o bstruc tions. 3. Be sure t[...]

Diagno stic Infor matio n 2-61 4085-0 01 P aper fee d pick assembly does not feed, pa per feed pick moto r does not turn Note: A n oisy or cha ttering motor or a m otor that f ails to turn ca n be caused by : • A defective motor • A bind in the paper f eed mec han ism • Defective gears • Defective engine boar d • Defective power supply FR[...]

2-62 Se r vic e Manu al 4085-0 01 Optional tra y 2 paper feed pic k assemb ly does not feed, paper feed pic k motor does not tur n Note: A noisy or chattering mot or or a motor tha t f ails to tu r n can be ca used by: • A def ectiv e motor • A bind in the pape r feed mechanis m • Defective gears • Defective engine board • Defective po we[...]

Diagno stic Infor matio n 2-63 4085-0 01 P ower Suppl y Service Check Dead Machin e Note: Remo v e paper from p rinter prior to perf or ming the dead machi ne service chec k. Observe all nec es sa ry ESD prec aut ion s w h en r emov ing and handlin g the RIP card , engine b oard, or an y of the ins talled opt ion cards or assemb lies. 3 Paper Feed [...]

2-64 Se r vic e Manu al 4085-0 01 RIP Card Service Che ck 2 P ower Li ne Cord Chec k the po wer lin e cord f o r damage. Ch eck the conti nuity o f the line cord and replace i f nece ssar y . 3 P ow er Switch Chec k the cont inuity on the powe r s witch. If incorrect, rep lace the po wer s witch. 4 P ower Sup ply With the po wer s witch turned on, [...]

Diagno stic Infor matio n 2-65 4085-0 01 Print Quali ty Servi ce Che c k Note: Bef ore troub leshooting a ny print qual ity prob lem, be sure the cartr idge is in good c ondition. Set print qual ity to normal and b e sure the correct p aper type is selected in the P aper Menu . FRU Ac tion The mac hine print qu ality ca n loo k poor as a result of [...]

2-66 Se r vic e Manu al 4085-0 01 4 Engine Board Carrier Card If the miss ing nozz les are pa tterned, the prob lem could be the engine board or ca rrier card. First try replacin g the engi ne board, t hen the ca rrier card. 5 P aper Fe ed Ink sm udging a nd smearing can be caus ed b y paper prob lems or pro blems in the pap er f eed area. Chec k t[...]

Diagno stic Infor matio n 2-67 4085-0 01 Index Card /Sensor Service C hec k T rans por t Servi ce Check Note: If the c arrie r st rik e s t he lef t side fr ame and c onti n ue s to drive into the frame , then s ee page 2 -48. Go to the “ Carrier System T est ” on page 3-32 . FRU Ac tion 1 Inde x motor does not w or k. If the inde x motor does [...]

2-68 Se r vic e Manu al 4085-0 01 5 C arr ier Be lt Idler Pulle y P ar ts Carrier F rame Chec k f or worn, loose o r brok en parts. Chec k f or obstructi ons blo cki ng carrier mo vement. 6 Encoder Strip Chec k the en coder s trip f or w ear , dirt, and greas e. See t he “ Carrier System T est ” on page 3-32 . 7 Printhead Cab le Be su re al l c[...]

Diagno stic Infor matio n 2-69 4085-0 01 Cam Sy stem Motor/Se nsor Service Chec k User E rror Mess ages FRU Ac tion 1 Motor d oes not wor k. Bat Wing s do not mov e. Chec k t he v oltage at con nector (J 8) o n the engine board. At pi ns 1, 2, 3 , and 4 with the pow er on. Ther e shou ld be a pproxima te ly + 34 V dc on each pin to g round. If th e[...]

2-70 Se r vic e Manu al 4085-0 01 38 Memo r y Full Pr ess Go to clear the messag e and cont inue process ing the j ob. Some data will be lo st. Y ou must allo w add itiona l mem ory to complete y our pr int j ob by: • Deleting fo nts, mac ros, a nd other data i n RAM . • Simplifyi ng y our pr int job . • Installin g addition al memo r y . Pre[...]

Diagno stic Infor matio n 2-71 4085-0 01 54 P arallel Erro r An IEEE 1 284 protocol error is de tected on the par allel host i nterf ace, or due to a fa ulty cab le. Once a host inte rf ace error has been di sp la yed fo r the first time, repor ting of fu r ther host interf ace errors f or the associ ated port is suppres sed until the interf ace pa[...]

2-72 Se r vic e Manu al 4085-0 01 56 P arallel P ort Disable d Once t he error has be en displ ay ed f or the first time , repor ting of further errors is supp ressed until th e menus a re entered, or the printer is reset. Press Go to clear the mess age. T he printer discard s an y data rece iv ed on the serial por t. Enab le the se rial port. Pres[...]

Diagnost ic Aids 3- 1 4085-0 01 3. Diagnostic Aids Printer Oper ati ons Operations Initiate d by Pres sing Buttons at P ower -On Reset The table below cont ains a li st of the p rin ter operations that are activated by pressing a sequenc e of buttons while powering on the pri nter . P ower- On Reset Button Functions Function POR Key Sequence Refere[...]

3-2 Ser vice Ma nual 4085-0 01 Disable/Enable O perator Panel Menus T o p re vent users f rom acc essing the Ready Menu gro up and modif ying default pri nter se ttings, f ollow these st eps: Note: These ste ps do not pre vent acce ss to the Busy Me nu group and the Diagnost ics Menu gro up . 1. T ur n off the pr inter. 2. Press a nd hold the butto[...]

Diagnost ic Aids 3- 3 4085-0 01 Use the following ste ps to acces s the Dia gnostic s pr inter se ttings and operati ons. 1. T ur n off the pr in ter . 2. Pr ess and hold the buttons identifi ed in “ P ower-On Reset B utton Func tions ” on pa ge 3-1 . 3. T ur n on the pr inter . Release the buttons onc e the P e rf or ming Self T es t message i[...]

3-4 Ser vice Ma nual 4085-0 01 Use the following steps to e nter Flas h Engine Code mode: 1. T ur n off the pr inter. 2. Press a nd hold the buttons ide ntified by the “ Po wer-On Reset Button Fun ctions ” on pa ge 3 -1 . 3. T ur n on the pr inter. Release the buttons on ce the performing self T es t messag e is dis play ed. 4. Begin p rogrammi[...]

Diagnost ic Aids 3- 5 4085-0 01 If an uns uppor ted pri nthead is installed, a n Attendan ce Mess age is shown. This c an occur if th e software keys in the pr inter a nd pri nthead are i ncompati b le, as in th e case of an OEM p rin ter using Lexmark-branded pri ntheads. F oll owing a pr inthe ad replacem ent, the prin ter autom aticall y initi a[...]

3-6 Ser vice Ma nual 4085-0 01 Alignment P age Fixed Settings (User Alignment and Coarse Alignment) Note: The User De f ault Settin g is used for any settin g NO T listed in the table. Printer Setting V alue Used for Me nus Page Separa tor Sheets None Orientat ion P or trait P aper Source If the User Def a ult P aper Source contains letter , legal,[...]

Diagnost ic Aids 3- 7 4085-0 01 Cleaning Printheads The Cle an Prin theads op eration is us ed to cle an and mai ntain the pri ntheads. Th is mechan ical op eration pe rf or m ed by the pr int engi ne is recom mended when pr int qual ity beco mes degraded . There ar e two classes of clean ing that c an be per f or med: • Shor t Clean is a “ spi[...]

3-8 Ser vice Ma nual 4085-0 01 Print Qualit y T est Pa ge Fixed S ettings As the op eration is performed, C leaning P rin theads is displayed. Linking Input T rays Most networ k pr inters offered b y Lexmar k suppor t an inp ut tra y linkin g f eature. In all cases, the f eature c an be tur ne d on and off by the user. F or instance, so me previous[...]

Diagnost ic Aids 3- 9 4085-0 01 Input t ra y l inking d escri ption: • Input source s which contain th e sam e paper size, custom str ing, and pap er type are li nked automatic ally . T ra y lin king is always activ e. T o prev ent so urces wi th the sam e media fr om being l inked, the use r must set the correspo nding p aper type setting s to d[...]

3-10 Se r vic e Manu al 4085-0 01 Unsolicit ed Man ual Feed When co nfigured without a MP Feeder , a us er may perform an unsolic ited manual feed. Pr ior to sending a job (or be f ore the first page of the job i s pick ed), a user sti cks a piece of p aper in the man ual sl ot. T he engi ne “ grab s ” the p aper and p ulls it into the ni p . T[...]

Diagnos tic Aids 3-11 4085-0 01 Control P an el code l e vel, F ont ROM V ersion, and SRAM av ailabi lity . • The RIP code level is appended w ith “ :F ” or “ :R ” to indicate whether the board is run ning co de from fla sh (re programmable) or R OM (not r e prog ramma bl e). Th is ma y be u s eful f or pr oduct enginee rs or Cus tomer Su[...]

3-12 Se r vic e Manu al 4085-0 01 TSC fields on the Print Men us P age The following field s are on the Pri nt Menus pag e under th e “ Pri nter Informatio n ” headi ng. The fiel ds are inte nded to aid e the TS C or a CE in dia gnosi ng problems. Restoring Factory Defaults The F a ctor y Defaults op eration retur ns mo st of th e operator pan [...]

Diagnos tic Aids 3-13 4085-0 01 When ea ch she et is print ed and the eng ine h as placed the she et in a pri nter bin, the pri nt engine sen ds a “ Pr int Comple te ” s ignal to th e pri nter contr oller to indicate the associ ated shee t is compl ete . Howe ver , s ince most p rint er bins are not equip ped with s ensors to detect whe n a sh [...]

3-14 Se r vic e Manu al 4085-0 01 – If the host compute r stops sending data withou t ending th e cance led job, the printer initia tes a time r which sto ps the canc eled j ob . (F or PCL emul atio n, th e printe r uses the Flushin g timer value.) Note: If the hos t computer r esumes se nding data which be longs to a cance led job, then the time[...]

Diagnos tic Aids 3-15 4085-0 01 W a rning: Use care wh en inv ok ing this function . Other pr int jo bs buff ered in the pr inter may also be fully or par t ially l ost! Note: Before perf or ming a operator pa nel rese t, instr uct the ho st applic ation to s top sending p rint er data. The rese t pri nter func tion is in the operator panel JO B ME[...]

3-16 Se r vic e Manu al 4085-0 01 In voking Reset Pri nte r (from the Ready message) 1. Press Men u> or Menu< to enter the menus. The following screen i s displ a yed. 2. Press Men u> or Menu< until J OB MENU is disp la yed on the second line. Pres s Select . The following scre en is di splay ed. 3. Press Select . T he pr inter automati[...]

Diagnos tic Aids 3-17 4085-0 01 Other Reset s P ower O n Reset -- and similar resets When the prin ter is t urned on, the f ollowing ev ents occur : • Fixed def ault settings are set to factor y set values. • P or tions o f pri nter memor y that stor e page, f ont, an d macro informa tion are cleared . Other r esets w hich ca use si milar e ven[...]

3-18 Se r vic e Manu al 4085-0 01 NP A Response Any reset con dition s that cause the loss of resources or a chan ge in emulation r equires a n NP A respo nse to in f or m the hos t comput er . See separate sp ecificat ions on NP A im pleme ntation. N P A respo nses are only given if NP A bid irectiona l communicati on is ac tive in the pri nter . [...]

Diagnos tic Aids 3-19 4085-0 01 3. Pre ss Select . The pr inter auto matical ly e xits the opera tor panel menus and pri nts the par tial pa ge. Note: If the Print B uffer operation is se lected whi le the pr inter is not in th e W ait ing state, the pri nter auto matical ly exits the operat or panel menus, but no page is pri nted. Note: The sys te[...]

3-20 Se r vic e Manu al 4085-0 01 The Regi stration m enu is forma tted so tha t all m enu items fit on a single screen as shown. Th is allows m anuf actur ing to quickly se t and verify th e registration s ettin g. T er mino logy : • T repr esents T op Margin and L repres ents Left Margin. • s re presents th e sign for negative values. This sp[...]

Diagnos tic Aids 3-21 4085-0 01 The co ntent of the Pri nt T es t page varies dependi ng on the me dia inst alled in the se lected in put so urce. If a so urce is select ed that contain s paper (th at is, letter , legal, an d so on) , then a page simila r to the Qu ick T est pa ge is pr inted . How e ver , i t does not contai n the Pr int Regis tra[...]

3-22 Se r vic e Manu al 4085-0 01 Contacts P age Print T est This test pri nts the Con tacts Page , whi ch can b e used by the Customer Suppor t Ce nter or C E to diagn ose problems involving pri ntheads, pr inthead cables, pogo pins, or e lectri cal interfaces between th e printh eads and th e carr ier . Contacts P age Fixed Settings Diagnostics ([...]

Diagnos tic Aids 3-23 4085-0 01 Button T est The Butto n T est v erifie s the operation of each button on the operato r panel. W hen Button T est is s elected, the f ollowing scree n is disp la yed. While a button is pre ssed, CL (C losed) is disp lay e d. Likewise, while a button is not presse d, OP (Open) is d isplay ed. I f the wrong messag e is[...]

3-24 Se r vic e Manu al 4085-0 01 The power indic ator blinks in dicating the memor y tes t is in process. The pr inter c ontinually r uns th e same tes t until can celed fr om the operator p anel (by pre ssing Re turn or St op ). Each tim e the test finishes, the s creen is u pdated with the resu lt. If the test passes, the Pass Count is incr emen[...]

Diagnos tic Aids 3-25 4085-0 01 Each time t he tes t finishes, the scr een is upda ted wit h the result . If the test passes, the P ass Count is incr emented by 1. Howev er , if the test fails, one of the f ollowin g f ailure messages is displ a yed f or approximately 3 seconds and the F ail Cou nt is increm ented by 1: • ROM Ch ecksu m E rro r ?[...]

3-26 Se r vic e Manu al 4085-0 01 The power indic ator blinks in dicating the test is i n process. T he pri nter cont inually r uns the s ame test until ca nceled fr om the operator p anel (by pre ssing Re turn or St op ). Each tim e the test finishes, the s creen is u pdated with the resu lt. If the test passes, the Pass Count is incr emented by 1[...]

Diagnos tic Aids 3-27 4085-0 01 Diagnostics (Mode 2) - Input T ray T ests T ra y 1 Sens or T est This tes t deter mines wh ether or not the T ra y 1 inp ut sensor i s working correctly . T o r un the te st, select T ray 1 from the INP UT TRA Y TESTS menu. The following sc reen is displayed: Te r m i n o l o g y : • PO or P aper Out re f e rs to t[...]

3-28 Se r vic e Manu al 4085-0 01 sensor is open, OP i s displayed. If the wrong me ssage i s display ed, the se nsor is m alfunctio ning. PO=O P = Empty PO=C L = Not Em pty PT=O P = M edia Clear PT=CL = Medi a Pres ent T o exit the t est, sele ct Return or Stop . MP Feede r Sensor T est This test deter mi nes whethe r or not the M P Feeder input s[...]

Diagnos tic Aids 3-29 4085-0 01 Diagnostic s (Mode 2) - Ba se Senso r T ests P aper P ath Sensor s This tes t deter mines i f a group of sen sors rel ated to the p aper path are wor king cor rectly . T o r un the test, sel ect P aper Path Sensors from the BASE S ENSOR TES TS menu. Th e following screen is disp la yed: Te r m i n o l o g y : • TC [...]

3-30 Se r vic e Manu al 4085-0 01 T er mino logy : • TP refers to the P e rf ectFi nish tank presen ce sens or . • TF ref ers to the P erf ect Finish f lui d le vel sensor state . Once thi s screen is d isplay ed, the se nsor can be m anually act uated. When the se nsor is clo sed, C is disp lay ed. Whe n the sensor is open, O is displayed. If [...]

Diagnos tic Aids 3-31 4085-0 01 Ink Level Sens or T est This tes t deter mines if the in k lev el s ensor i s workin g correc tly . T o run the test, sel ect Ink L e vel Se nsor T est from the BA SE SENSO R TESTS menu. The following sc reen is di splay ed: First th e printh eads are uncapped . The pr intheads mov e to the middle o f the frame so th[...]

3-32 Se r vic e Manu al 4085-0 01 After c apping, thi s test au tomatically exits. Carrier S ystem T est This test det er mines if the carrie r system sen sor is worki ng corre ctly . T o r un the test, selec t Carrier System T est from the SUBS YSTEM TESTS m enu. The following sc reen is di splay ed: Once th e test is in itiated, the pri nthhead s[...]

Diagnos tic Aids 3-33 4085-0 01 Index System T est This t est deter mi nes if the index system s ensor is work ing corr ectly . T o r un th e test, se lect Inde x System T est fr om the SUBSYSTEM TESTS menu. The following sc reen is di splay ed: The index system i s run open loop and the real tim e positio n count is displayed on the panel. T o exi[...]

3-34 Se r vic e Manu al 4085-0 01 Diagnostics (Mode 2) - Supplies T ests F or eac h of the f o llowing four tests, the s equence of e vents is the same: 1. The pr intheads are uncap ped when the test is inv o ked. 2. The pr intheads mov es to the middl e of the fram e to give the ser vice r access to t he pr inthead s and tank s under te st. The da[...]

Diagnos tic Aids 3-35 4085-0 01 K&C TSR T est This tes t deter mines the stat us of the p rin thead TS R (ther mal sense resistor ). The resist ance is dis pla y ed real time. The f ollowing scree n is dis pla yed: T o exit the test, select Return or Stop . Note: If zero is displ a y ed o n “ K ” = or “ C ” =, replace th e pri nthead. M[...]

3-36 Se r vic e Manu al 4085-0 01 The left -most digi t ( ‘ 1 ’ in this example) blinks, indic ating it i s the first digit to b e changed . T o c hange the value, press eith er Menu> or Menu< u ntil the value you want is displayed. Press Select to mo v e to the next dig it. The next digit ( ‘ 2 ’ in this e xample) blinks. Continue mo[...]

Diagnos tic Aids 3-37 4085-0 01 T o r eset the maintenanc e page c ounter , the us er select s “ Reset Maint Cnt. ” Pressi ng Sel ect causes th e main tenance pa ge counte r to be res et back to zero . Th e f ollowing screen is disp la yed momen tar i ly to indicate the counte r is chang in g. When the reset op eration is complete, the prin ter[...]

3-38 Se r vic e Manu al 4085-0 01 forw ard in the log, pr ess Menu> . T o move backward in the log, press Menu< . Here is an e xam ple of the erro r log scr een s: T o exit the e rror log , press Return or Stop . Clearing the Err or Log T o clear the erro r log, select the Clear Lo g operation from the ERROR LOG m enu. The following mess age [...]

Diagnos tic Aids 3-39 4085-0 01 Exiting Diagnostics Mode T o exit dia gnostic s mode and POR the prin ter into n or mal user mode, press E xit Diagnos tics. Menus This sec tion descr ibe s the pr inter settings and operations that are accessi b le u sing the opera tor panel . In additi on, it des cribes th e format of t he display and the o peratio[...]

3-40 Se r vic e Manu al 4085-0 01 The buttons alw ay s act on the i nf ormation displayed on the sec ond line of th e display . The buttons a ct as follows while the P A PE R MENU sc reen is disp la yed: • Men u> displays the next menu in the list. • Men u< displays the previous menu i n the lis t. • Return retur ns to the previous m en[...]

Diagnos tic Aids 3-41 4085-0 01 Printer Sett ing V alue List Display After a specific p rint er setting i s selecte d (P aper Source in this ex ampl e), the a ctiv e pr inter s etting is displayed on the firs t line and the default value (T ray 1) is d ispla yed on the second line. An equa l sign in dicates it is assign ed to the printer setting . [...]

3-42 Se r vic e Manu al 4085-0 01 Example of Modifying a Pr inter Setting Using the Operator P anel Use the following to mo dify any pr inter se tting or in itiate any operation in t he Busy/ W ai ting Menu G roup , Read y Menu Group, or Diagnost ic Menu Gr oup . Th e only varia tion is th e action required to access the Diagn ostics Menu G roup (s[...]

Diagnos tic Aids 3-43 4085-0 01 sign prec edes eac h value, indicating t he entr y on li ne 1 is a printer setting and it can be assi gned to the value on line 2 . 4. Pre ss Menu> or Menu< repeat edly un til the v alu e that y o u want to sele ct is displayed on the secon d line, then press Selec t. (Pr inter se ttings wi th a numer ic value [...]

3-44 Se r vic e Manu al 4085-0 01 Operator P anel Menu Definition The ope rator panel s ettings a nd operatio ns are div ided int o 4 menus groups, which ar e descr ibed in the following table. Menu Gr oups Busy/W aiting Menu Gro u p The Busy/W aiting menu g roup contains th e operat ions that are accessib le when the printe r is recei ving or proc[...]

Diagnos tic Aids 3-45 4085-0 01 Busy/W aiting Menu Gr oup The Bu sy/Waiting Menu group c ontains two menus: JOB M ENU and SUPPL IES ME N U . Pr ess Menu> from the BUSY screen an d the following screen is disp lay ed. The following table shows the me nus in the Bus y/W aiting Me nu gro up. Config uration Menu G ro up Th e Conf igurat ion m enu gr[...]

3-46 Se r vic e Manu al 4085-0 01 Job Menu Job Menu Operations Operation V alue or Description Cancel Job Note: This opera tion i s only displayed in the JOB ME NU when the m enu is acc essed through t he Busy/ W ai ting Menu Group i f Cancel Control i s ON. (If a job is active, then the pr inter checks the value selec ted by the job . Otherwise, i[...]

Diagnos tic Aids 3-47 4085-0 01 Reset Pri nter Note: This operatio n is only displayed in the JO B MENU when the me nu is acc essed through t he Busy/Waiting Menu Group if Reset Co ntrol is On. (If a job is active, then the pr inter che cks the v alue selecte d by the job. Otherwise, it checks the pri nter default value). This op eration i s alwa y[...]

3-48 Se r vic e Manu al 4085-0 01 If no func tion is available in the JOB MENU at the time the J OB MENU is accessed, the pr inter proh ibits en tr y into th e JOB M ENU , and the key press used t o gain e ntr y into the JOB MEN U is ig nored. T o p rovide the user with so me feedback, the Menus Disabled message is shown. For e xam ple, if Cancel C[...]

Diagnos tic Aids 3-49 4085-0 01 SUPP LIES ME NU The Su pplies M enu updates a s change s occur even if you are viewing it.T he list is only st atus for the items which ar e near o r past replaceme nt. JOB MENU See “ JOB MENU ” o n page 3- 54 f or a list of th e operat ions. SETUP MENU See “ SE TUP MEN U ” on page 3-54 f or a list of t he me[...]

3-50 Se r vic e Manu al 4085-0 01 COLOR MENU The following table lists the sett ings in the COLOR ME NU and thei r corresp onding value c hoices. Th e f actor y def ault setti ng f or ea ch item is indicated wi th an aste risk. Y e l low Car tr idge =L ow =Refi lled =Lif e W ar ning Blac k Printhead =Lif e W arning Color P r inthead = L ife W arnin[...]

Diagnos tic Aids 3-51 4085-0 01 P APER MENU The following table lists the menus and s ettings in th e P APER MENU, and their corre sponding v alues. The factor y default value f or each se tting is ind icated with a n aster isk. If th e P aper So ur ce, Sepa rat or Sour ce, or Stap le Prim e S o urc e is set to MP F eeder when Configure MP is chan [...]

3-52 Se r vic e Manu al 4085-0 01 UTILITIES MENU The following table lists the operatio ns in the TESTS M ENU . For a detailed descr iption of e ach operati on, see “ Pr inter Operation s ” on page 3-1 . Separ ator Sheets =None* =Betw een Jobs =Betw een P ages Separa tor Source Note : Only ins talled pap er sour ces are displayed. MP F eeder i [...]

Diagnos tic Aids 3-53 4085-0 01 Operat ion Value Print Menu s No se lections e xist f or this op eration . Press Select to initi ate this oper ation. See “ Prin ting Menu Sett i ngs Page ” on page 3-10 . Align Printhea ds No se lections e xist f or this operati on. Press Sele ct to initi ate this oper ation. See “ Align ing the Printheads ”[...]

3-54 Se r vic e Manu al 4085-0 01 JOB MENU The following table lists the operatio ns in the JOB ME NU . SETUP ME N U The following table l ists the m enus an d prin ter set tings in the SETUP MENU, and their corresp onding values. The factor y default value for each se tting is ind icated by an aste risk. F ac tor y Defaults See “ Resto ring F ac[...]

Diagnos tic Aids 3-55 4085-0 01 Displa y Languag e De fau lt set b y countr y Note : Languages in this v alue list are o nly displayed if the pr inter ’ s operator panel ROM suppo r ts the requir ed encoding for the specific langua ge. =Engl ish =French =Ger m an =Italian =Span ish =Dan ish =Norw egian =Dut ch =Swedi sh =P or t ugu ese =Finn ish [...]

3-56 Se r vic e Manu al 4085-0 01 PCL EMU L MEN U The following table lists the menus and settings i n the PCL E MUL MENU, and their corresp onding values. The factor y default value for each se tting is ind icated by an aste risk. Note: Saving Font Source, Font Name, P oint Size, Pitch, or S ymbol Set ha s the affect of saving the selec ted font a[...]

Diagnos tic Aids 3-57 4085-0 01 Font Name Display For mat The font names are shown on bo th lines of the operato r panel using the following format. An equal sign pr ecedes the f ont na me, signifyi ng the value li st lev el of the menus. S represent s the font source abbreviation (R for resident, D for download, F f or f lash, and K for dis k). ##[...]

3-58 Se r vic e Manu al 4085-0 01 Symb ol Se t Display Fo rmat The sy mbol se ts are shown o n both lines of the operato r panel using the following forma t. An eq ual sign pr ecedes t he symbo l set ID , sig nifying the value list lev el of the menu s. SSID represents the symbol set ID (that i s, 8U f or Roman -8 symbol set). P ARALLEL MENU The fo[...]

Diagnos tic Aids 3-59 4085-0 01 a Whene v er the v alue of N P A Mode , P a r a ll el Bu f f er , or Job Bu ff ering is chan ged from the operator pan el, the pr inter a utomatica lly res tar ts upon exiting the menus to reco nfigure m emor y . USB MENU The following table lis ts the menus an d pri nter set tings contained in the USB p or t m enus [...]

3-60 Se r vic e Manu al 4085-0 01 Configuration Menu Group The Config uration Menu group conta ins a set of menus, setti ngs and operations wh ich are infreque ntly requir ed by a user . Gene rally , the option s made av ail ab le i n this m enu group are us ed to configur e a pri nter for operation. Ea ch option is d isplay e d on the operator pan[...]

Diagnos tic Aids 3-61 4085-0 01 Coarse Alignmen t No selec tions e xist f or this ope ration. Press Select to in itiate thi s opera tion. See “ Aligni ng the Printhea ds ” on page 3-5 . After the align ment page is printed, the use r enters alig nment v alues f or each of t he secti ons of the alignme nt page . - D = 1...15 (8 *) - E = 1...27 ([...]

3-62 Se r vic e Manu al 4085-0 01 Diagnostics Men u Gr oup (Mode 1: Printing) The Diag nostics M enu group conta ins multip le menus. They are displayed on the opera tor panel in the order shown. The names of the top-l e vel menus are c apitalized. For a detail ed descr iption o f each Dia gnostic test, follow the reference conta ined in th e f oll[...]

Diagnos tic Aids 3-63 4085-0 01 Diagnostics Menu Gr oup (Mode 2: Non -printing) The Dia gnostics Menu group cont ains multiple menus. They wil l be displayed on the opera tor panel in the order shown. The names of the top-l e vel menus ar e capitalized. F or a deta iled des cripti on of each Dia gnostic test, follow the ref erence in the f ollowing[...]

3-64 Se r vic e Manu al 4085-0 01 Note: Whil e the Diagnosti c Menu Group is act ive , all host inter f aces are offli ne. T op-Leve l Menu Inte rmed iate Menu, Setting, or Operation Va l u e INPUT TRA Y TESTS Tr a y 1 S e e “ T ray 1 Sens or T est ” on page 3-27 . Tr a y 2 S e e “ T ray 2 Sens or T est ” on page 3-27 . MP Feed er See “ M[...]

Diagnos tic Aids 3-65 4085-0 01 SUBSYSTEM TESTS Uncap Printhead s See “ Uncap Printheads ” on page 3-31 . Cap Printheads See “ Cap Printhe ads ” on page 3-31 . Carrier System T est See “ Ca rrier System Te s t ” on pag e 3-32 . Index Sys tem T e st See “ Inde x System T est ” on page 3-33 . Maint enance Sled T e st See “ Mainte na[...]

3-66 Se r vic e Manu al 4085-0 01 ERROR LOG Displa y Log See “ Vie wing the Error Log ” on page 3-37 . Clear Log See “ Clearing the Error Log ” on page 3-38 . =Y es =No EXIT DIA GNOSTICS See “ Exiti ng D iag nos tics Mode ” on pag e 3-39 . T op-Leve l Menu Inte rmed iate Menu, Setting, or Operation Va l u e[...]

Repair Inf or matio n 4-1 4085-0 01 4. Repair Information This cha pter explains how to make adjus tments to the pri nter and how to remove def ective par t s. CA UTION: Read th e follo wing before handling e lectronic par ts. When wor king o n the pr inter , always unplug the p rin ter from the electr ical ou tlet. High voltag e is prese nt in the[...]

4-2 Ser vice Ma nual 4085-0 01 Adjustments The use r is dir ected, in the Pr inter Co ntrol program, t o perform the pri nthead to pr inthead an d bidirectio nal alignm ent adju stments afte r replac ing a pr int ca r tr idge. Remo val Pr ocedures The following pro cedures are arranged a ccording to the nam e of the printe r part discus sed. CA UTI[...]

Repair Inf or matio n 4-3 4085-0 01 Rear Cover Remo v al 1. Op en the rear door . 2. Rem ov e Mul ti-Purpos e F eeder . 3. Remove two clips and r emov e the t op door . 4. Remove the four screws {A}. 5. De pres s the four latches {B}. 6. Rem ov e the rear cov er .[...]

4-4 Ser vice Ma nual 4085-0 01[...]

Repair Inf or matio n 4-5 4085-0 01 Operator P anel Co ver/Operator P anel Remo val 1. Rem ov e the rear cov er . 2. Remove the screw {A} . 3. Lift the cover and unplug th e operator panel fr om the engi ne board. 4. Remove the four screws located on the rea r operator pa nel housin g. 5. Remove the operator panel. Exit T ray Remov al 1. Remove the[...]

4-6 Ser vice Ma nual 4085-0 01 Left Frame Cover Remo val 1. Open th e top door . 2. The restrain t screw does not have to be removed. The restrain t has a T - end whic h can be t wisted and removed. P ar tially c lose the top c ov e r , twis t the end o f the strap th at is in the machine and rem ov e. 3. Remove the two screw {A} from the left fra [...]

Repair Inf or matio n 4-7 4085-0 01 Left Cover Remo v al 1. Rem ov e the rear cov er . 2. Remove the exit tra y c ov e r . 3. Move carrier to the r ight. 4. Remove the screw {A} from the l eft side of the carr ier frame. 5. Remove the two screws {B} from the left fron t side of the p aper tra y frame. 6. Remove the cov er . Note: When rein stallin [...]

4-8 Ser vice Ma nual 4085-0 01[...]

Repair Inf or matio n 4-9 4085-0 01 Right Co ver/P ower Switc h Remov a l 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Remove the exit tra y . Ref er to “ Exit T ra y Rem oval ” on page 4-5 . 3. Remove the operat or panel cover . Refer to “ Operator Panel Cov er/Ope rator P anel Removal ” on page 4-5 . 4[...]

4-10 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-11 4085-0 01 Left T r ay Cover Rem ov al 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Remove the exit tra y c ov e r . Refer to “ Exit T ra y Remo v al ” on page 4-5 . 3. Remove the left cover . Refer to “ Left Cov e r Remov al ” on page 4-7 . 4. Remove the three screws {A} th at se[...]

4-12 Se r vic e Manu al 4085-0 01 Right T ray Co ver Remov al 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove the e xit tray cov e r . Refer to “ Exit T ra y Remo val ” on page 4-5 . 3. Remove the right cover . Refer to “ Right Cov er/P ower Switch Removal ” on pa ge 4-9 . 4. Remove the three screws[...]

Repair Informatio n 4-13 4085-0 01 Ink Levels and T em perature S ensor wit h Bracket Remov a l 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Remove the operat or panel cover . Refer to “ Operator Panel Cov er/Ope rator P anel Removal ” on page 4-5 . 3. Dis connect t he ink lev el and temperature s ensor con [...]

4-14 Se r vic e Manu al 4085-0 01 En gine B oar d /Co ver R emo val 1. Remove the rear cover . 2. Remove left frame cov er . Re f er to “ Lef t F rame Cover Remov al ” on page 4-6 . 3. Remove the two screws {A} from the engine board cover and the cover . 4. Discon nect all co nnector s and cables from the e ngine board. 5. Remove the f o ur scr[...]

Repair Informatio n 4-15 4085-0 01 Carrier with Car d Remov al 1. Rem ov e all co vers . 2. Remove all in k car tr idges from carr ier . 3. Remove engine b oard cover . Refer to “ T ra y 2 Covers Remov al ” on page 4- 49 . 4. Loos en the se t screw {A} on the belt te nsioner . 5. Remove the tension from the belt and r etighten th e set screw . [...]

4-16 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-17 4085-0 01 Carrier 1st Sta ge Drive B elt Remo v al 1. Remove the motor b rac k et f rom the pr inter f rame . 2. Loos en the thr ee screws secur ing t he motor plat e to the motor assemb ly . 3. Gen tly depr ess the motor so that the 1s t stage dr ive belt is loosen ed. Retight en the thre e screws to fix this position . 4.[...]

4-18 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-19 4085-0 01 P ower Suppl y Remov al 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Dis connect a ll power supply cables, and ground straps. Note routin g of the cables and st raps. 3. Remove the three m ounting screws {A} that att ach the power supply to the fram e. 4. Remove the power suppl[...]

4-20 Se r vic e Manu al 4085-0 01 Pump Housing/Maintenance Station/Ink W aste T ank/ T rans por t Ca rrie r Motor Remov a l 1. Remove all covers . 2. Remove the power supply . Re f er to “ Po w e r S u p p l y R e m o v a l ” on page 4-19 . 3. Slide the i nk waste tank out the rear of the pr inter . Note th e routin g of the hos e into tank . 4[...]

Repair Informatio n 4-21 4085-0 01[...]

4-22 Se r vic e Manu al 4085-0 01 Index Car d Assembly Remo val 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove the e xit tray cov e r . Refer to “ Exit T ra y Remo val ” on page 4-5 . 3. Remove the left cov er . Ref er to “ Left Cov e r Removal ” on page 4-7 . 4. Unplug th e index board conn ector [...]

Repair Informatio n 4-23 4085-0 01 Co ver -Open Sensor Remo val 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Remove the exit tra y c ov e r . Refer to “ Exit T ra y Remo v al ” on page 4-5 . 3. Remove the left cover . Refer to “ Left Cov e r Remov al ” on page 4-7 . 4. Remove the engi ne card cover . 5. [...]

4-24 Se r vic e Manu al 4085-0 01 RIP-EMC Shiel d Assembl y /RIP Card Remo val 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove the power supply . Re f er to “ Po w e r S u p p l y R e m o v a l ” on page 4-19 . 3. Disconnec t (J14) RI P cable from the e ngine boa rd. 4. Remove the six screws {A} from th[...]

Repair Informatio n 4-25 4085-0 01[...]

4-26 Se r vic e Manu al 4085-0 01 P erfectFinish Sensor Assembl y /Rear P aper P ath Sensor Remo v al 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove the power supply . Re f er to “ Po w e r S u p p l y R e m o v a l ” on page 4-19 . 3. Remove the RIP-EMC shield assembly and RIP card. Re f er to “ RIP[...]

Repair Informatio n 4-27 4085-0 01 Frame From Base Remov al 1. Remove all co v e rs. Ref er to “ Rear Co v e r Remov al ” on page 4-3 . 2. Remove the power supply . Ref er to “ P ower Suppl y Removal ” on page 4-19 . 3. Remove the main tenance ta nk through t he rear of th e pri nter . 4. Dis connect (J 2) the transp or t car rie r motor fr[...]

4-28 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-29 4085-0 01 Cam Engine Motor with Gear Remo v al 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Remove the exit tra y c ov e r . Refer to “ Exit T ra y Remo v al ” on page 4-5 . 3. Remove the left cover . Refer to “ Left Cov e r Remov al ” on page 4-7 . 4. Dis connect t he cam en gin[...]

4-30 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-31 4085-0 01 P aper Feed Pick Arm As sembly with Motor and P a per Pat h S e n so r R e m o va l 1. Rem ov e all co vers . 2. Remove power supply . Ref er to “ Pow e r S u p p l y R e m o va l ” on page 4-19 . 3. Remove the frame from th e base. Refer to “ F ram e F rom Base Removal ” on page 4-27 . 4. Remove the two l[...]

4-32 Se r vic e Manu al 4085-0 01 P erfe ctFin is h Gear Plat e Rem ov a l 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove E-clips {A } from bell crank diver ter link and r emov e li nk. 3. Remove helical dr ive gear {B} and car trid ge drive gear und er it. Note the p osition o f the c ar tri dge dr ive ge[...]

Repair Informatio n 4-33 4085-0 01 P erfectFinish Motor Remov al 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Disc on n ec t t h e P erf ect Fin is h mo t o r a n d enc oder con n ec tor (J5) from th e engine b oard. 3. Remove the two screws {A} from the motor . 4. Remove the motor . Note r outing of wiri ng. In[...]

4-34 Se r vic e Manu al 4085-0 01 Encoder Disk Feed Rol ler As semb l y Rem o val 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove the operator pan el cov er . Refer to “ Operator P anel Cov er/Ope rator P a nel Remov al ” on page 4 -5 . 3. Remove the e xit tray cov e r . Refer to “ Exit T ra y Remo va[...]

Repair Informatio n 4-35 4085-0 01[...]

4-36 Se r vic e Manu al 4085-0 01 Star Wh eel Shaft As sembl y Remo v al 1. Remove all covers . 2. Remove the carrie r and bel t. Ref er t o “ Engine B oard /Cover Removal ” on pa ge 4-14 . 3. Remove pump housi ng mainten ance sta tion, tank , and transpor t carri er motor . Refer to “ Pump Hous ing/Maint enanc e Station /Ink W a ste T ank/T [...]

Repair Informatio n 4-37 4085-0 01[...]

4-38 Se r vic e Manu al 4085-0 01 P a per Fee d Plat en Asse mbly Remov al 1. Remove all covers . 2. Remove the carrie r and bel t. Ref er t o “ Engine B oard /Cover Removal ” on pa ge 4-14 . 3. Remove the pump hous ing mainten ance stat ion, tank, and the transpor t carri er motor . Refer to “ Pump Hous ing/Maint enanc e Station /Ink W a ste[...]

Repair Informatio n 4-39 4085-0 01 Exit Shaft with Gear Rem ov al 1. Rem ov e all co vers . 2. Remove carrie r and bel t. Ref er to “ Engine Board /Cover Removal ” on page 4-14 . 3. Remove pump hou sing, mai ntenan ce statio n, tank, an d tr anspo r t car rier mot or . Ref er to “ Pump Hous ing/Main tenance Station /Ink W aste T ank /T ransp [...]

4-40 Se r vic e Manu al 4085-0 01 P aper Feed Frame and Motor/Cam Shaft Assembl y Remov a l 1. Remove all covers . 2. Remove the carrie r and bel t. Ref er t o “ Engine B oard /Cover Removal ” on pa ge 4-14 . 3. Remove pump hou si ng, mai nte nanc e sta tio n, tank and transpor t carri er motor . Refer to “ Pump Hous ing/Maint enanc e Station[...]

Repair Informatio n 4-41 4085-0 01[...]

4-42 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-43 4085-0 01 Left Index Frame Pi vot Assemb ly Remo val 1. Rem ov e all co vers . 2. Remove the carr ier and belt. Refer to “ Engine Boa rd /Cover Removal ” on page 4-14 . 3. Remove the pump housing, mainte nance sta tion, tank , and tr anspo r t car rier mot or . Ref er to “ Pump Hous ing/Main tenance Station /Ink W ast[...]

4-44 Se r vic e Manu al 4085-0 01[...]

Repair Informatio n 4-45 4085-0 01 Right Index Frame Piv ot Assemb ly Remo val 1. Rem ov e all co vers . 2. Remove the carr ier and belt. Refer to “ Engine Boa rd /Cover Removal ” on page 4-14 . 3. Remove the pump housing, mainte nance sta tion, tank and the tr anspo r t car rier mot or . Ref er to “ Pump Hous ing/Main tenance Station /Ink W [...]

4-46 Se r vic e Manu al 4085-0 01 Bat Wings and Bushings Remov a l 1. Remove the rear cover . Refe r to “ Rear Cov er Remov al ” on page 4-3 . 2. Remove the spri ng between t he cam followers. 3. Remove the two E-clips from the ends o f the bat wi ng shaft. 4. Remove b ushings. 5. Pull forward and remove.[...]

Repair Informatio n 4-47 4085-0 01 Backup Roller Assembl y Remov a l 1. Rem ov e all co vers . 2. Remove carrie r and bel t. Ref er to “ Engine Board /Cover Removal ” on page 4-14 . 3. Remove pump hou sing, maintenan ce statio n, tank an d tr anspo r t car rier mot or . Ref er to “ Pump Hous ing/Main tenance Station /Ink W aste T ank /T ransp[...]

4-48 Se r vic e Manu al 4085-0 01 Backup Roller S pring Remov al 1. Lift the f ront door on the pr inter . 2. Press th e coil on the backup roll er spr ing to cent er and re mov e . Note the p osition of the spr ing before removing. Carrier/Cab le Retainer Remo val 1. Remove all covers . 2. Remove the engine boar d cover . 3. Disconnec t carr ier c[...]

Repair Informatio n 4-49 4085-0 01 P eristalti c Pu mp Re mov al 1. Remove the rear cover . Refer to “ Rear Co ver Remov al ” on page 4-3 . 2. Remove the exit tra y . Ref er to “ Exit T ra y Rem oval ” on page 4-5 . 3. Remove the operat or panel cover . Refer to “ Operator Panel Cov er/Ope rator P anel Removal ” on page 4-5 . 4. Remove [...]

4-50 Se r vic e Manu al 4085-0 01 T ray 2 P aper Pic k Arm Assemb ly Remo val 1. Remove all covers 2. Remove eight screws {A} from T ray 2 base. 3. Remove E-clip {B} from pick assembly shaft. 4. Remove the screw {C} from the paper feed frame asse mbly . 5. Slide the shaft to the left an d remove the pick ar m asse mbly .[...]

Repair Informatio n 4-51 4085-0 01[...]

4-52 Se r vic e Manu al 4085-0 01 T ray 2 P aper Feed Motor and Car d Assembly Remov al 1. Remove the left cover from T ray 2. 2. Remove the four scre ws from the paper por t connecto r frame. 3. Remove the paper por t connec tor frame. 4. Remove the two paper feed motor screws {A }. 5. Disconnec t the pape r f eed m otor connec tor . 6. Remove the[...]

Connecto r Locations 5- 1 4085-0 01 5. Connecto r Locations Engine Board J1 P ower Suppl y J2 Carr ier Motor J3 Maintenanc e Station Mo tor and Homing J4 Operator P anel J5 Thin-Coat Motor and Encod er J6 Integra ted T ray J8 Cam System J9 Thin- Coat Sensing J10 MPF-F eeder J11 Pap er-P ath Sensing J12 Ink-Le vel a nd T e mperatu re Sensing J14 RIP[...]

5-2 Ser vice Ma nual 4085-0 01 RIP Car d[...]

Connecto r Locations 5- 3 4085-0 01 RIP Car d (cont.) J1 P ower Suppl y J2 Engin e J3 P arall el J4 USB[...]

5-4 Ser vice Ma nual 4085-0 01 Optional T ra y 2 J1 Paper F eed Moto r J2 P a ssth r u S ensor J3 P a per Feed Pi c Moto r J4 P a per p or t II and Po w e r[...]

Prev entive Main tenance 6- 1 4085-0 01 6. Preventive Maintenance This cha pter con tains lu bric ation sp ecifica tions. Follo w thes e recomm endations to prev en t problems and ma intain op timum perform ance. Lubrication Specifications Lubr icate on ly when pa r ts are r eplaced or as neede d, not on a schedu led basis. Use of lubri cants oth e[...]

6-2 Ser vice Ma nual 4085-0 01 • A void oil conta ct with the outer pul ley surface and fla nges that con tact the be lt. Motor Pull ey Studs • Apply Shell T el lus #100 oi l to the idler stud and co mpound pulley stu d {8}. The am ount of S hell T ellus #100 to be used should be visible on the stu d but not drippi ng or runn ing onto the m oto[...]

Pa r t s C at al o g 7-1 4085-0 01 7. Pa r t s C a t a l o g How T o Use The Pa r ts Ca talog • NS: (No t Shown) in th e Asm-Index column i ndicates th at the par t is proc urable b ut i s not shown in the illu stration. • PP: in the Descr ipti on colum n indica tes the pa r t is available in the lis ted par ts packet.[...]

7-2 Ser vice Ma nual 4085-0 01 Assemb ly 1: Co ver s[...]

Pa r t s C at al o g 7-3 4085-0 01 Assembly 1: Covers Asm- Index Par t Number Units Descrip tion 1-1 12G60 73 1 Co ver Assemb ly , Manual F eed 2 12G6070 1 Door , Rear 3 12G6069 1 Co ver , Rear 4 12G60 65 1 Co ver , Op erator P anel 5 12G6061 1 Co ver , Righ t 6 12G6063 1 Co ver , Righ t T ra y 7 12G6072 1 Co ver Assemb ly , Exit T ra y 8 12G6075 1[...]

7-4 Ser vice Ma nual 4085-0 01 Assemb ly 2: P aper Feed[...]

Pa r t s C at al o g 7-5 4085-0 01 Assembl y 2: Pa per Feed Asm- Index Par t Number Units Descriptio n 2-1 12G 6024 1 P aper Out Sens or 2 12G 6000 1 P aper F eed Pick As sembly with Moto r 3 12G 6092 2 Pic k Tires[...]

7-6 Ser vice Ma nual 4085-0 01 Assemb ly 2 (cont.): Pa per Feed[...]

Pa r t s C at al o g 7-7 4085-0 01 Assembl y 2 (cont.): P aper Feed Asm- Index Par t Number Units Descriptio n 2-2 12G 6003 1 Left Bat Wing with Bush ings 3 12G 6004 1 Righ t Bat Wing wi th Bushin gs 4 12G 6005 1 Bat Wing F o llower Ass embl y[...]

7-8 Ser vice Ma nual 4085-0 01 Assemb ly 2 (cont.): Pa per Feed[...]

Pa r t s C at al o g 7-9 4085-0 01 Assembl y 2 (cont.): P aper Feed Asm- Index Par t Number Units De scription 2-5 12 G6010 1 Deflec tor Assemb ly , S econd P ath 6 12 G6 031 1 P a per Exi t Bac k up R oll Assemb ly 7 12G60 08 1 Mo tor A sse mbly , P erfect Finis h 8 12 G6028 1 Plate n with Spring and Le ve rs Assembl y 9 12 G6027 1 Sh aft, Exit As[...]

7-10 Se r vic e Manu al 4085-0 01 Assemb ly 3: Electr onics[...]

Pa r t s C at al o g 7-11 4085-0 01 Assemb l y 3: Electr onics Asm- Index Par t Number Units De scription 3-1 12G6059 1 RIP Card 2 12 G6058 1 Shiel d, RIP Enclos ure 3 12G60 67 1 C able, Ope rator Panel 4 12 G6 066 1 Oper ator P anel Assemb ly 5 12G60 57 1 Po wer S uppl y 6 12 G6048 1 Engin e Board 7 12G60 55 1 S en sor, Ink Lev el 8 12 G6044 1 Ind[...]

7-12 Se r vic e Manu al 4085-0 01 Assemb l y 3 (con t.): Electronics[...]

Pa r t s C at al o g 7-13 4085-0 01 Assembly 3 (cont.): Electronics Asm- Index Par t Number Units Des cription 12 1 33 954 5 1 P o w er Cord, Argen tina 12 1 33 953 8 1 P o w er Co rd, Alba nia , Algeria, Armenia, A ustria, Azer bijan, Bela rus, Belgi um, Benin, Bosnia, Bu lgaria, Burkina-F aso , Cameroon, Centr al African Repub lic, Cha d, Chechen[...]

7-14 Se r vic e Manu al 4085-0 01 Assemb l y 3 (con t.): Electronics[...]

Pa r t s C at al o g 7-15 4085-0 01 Assembly 3 (cont.): Electronics Asm- Index Par t Number Units Des cription NS 12G60 97 1 Retainer/Be aring/Bushi ng (PP) NS 12G6098 1 Spr ing (PP) NS 12G60 99 1 W asher/Clip/K eeper/T ubing (PP)[...]

7-16 Se r vic e Manu al 4085-0 01 Assemb l y 4: Carrier T ranspor t[...]

Pa r t s C at al o g 7-17 4085-0 01 Assembl y 4: Carrier T ranspor t Asm- Index Par t Number Units Des cription 4-1 12G6033 1 Shaft, Upper Carrier with Br ack ets 2 12G60 37 1 Belt , Car ri er Dr ive wi th Keeper s 3 12 G6038 2 Pulle y Assemb ly with Shaft-T op Idler 4 12G60 40 1 Clip, Enc o der S tri p 5 12 G6039 1 Encoder , Ca rrier Drive 6 12 G6[...]

7-18 Se r vic e Manu al 4085-0 01 Assemb ly 5: Maintenance Statio n[...]

Pa r t s C at al o g 7-19 4085-0 01 Assembl y 5: Maintenance Station Asm- Index Par t Number Units Des cription 5-1 12G6056 1 Wa ste Ink Bo ttle with Belt Sh ield 2 12 G6 022 1 Maintenanc e Regu lato r Assemb ly 3 12 G6019 1 Mai ntenance Motor Assemb ly with Gear 4 12 G6021 1 P eristaltic Pump Assemb ly 5 12 G6 020 1 Maintenanc e Stati on Ass emb l[...]

7-20 Se r vic e Manu al 4085-0 01 Assemb ly 6: Optional T ray 2[...]

Pa r t s C at al o g 7-21 4085-0 01 Assembl y 6: Optional T ray 2 Asm- Index Par t Number Units Descr iption 6-1 12G6088 1 Co ver , Rear (OP T ray 2) 2 12G6002 4 W ear Strips 3 12G6049 1 P a per F eed Pick Assemb l y with Mo tor - 250 Option Final Ass embly 4 12G 6046 1 Sen sor , T r ay 2 P ass thr u 5 12G6086 1 Cov er , Right Sid e (OP T ra y 2) 6[...]

7-22 Se r vic e Manu al 4085-0 01 Assemb l y 7: Optional Multi-Pur pose Feeder[...]

Pa r t s C at al o g 7-23 4085-0 01 Assembl y 7: Optional M ulti-Purpose Feede r Asm- Index Par t Number Units Descr iption 7-1 12G6 077 1 Guide , MPF Rea r P aper 2 12G6011 1 F eeder , Auxi llary Sheet 3 12G6084 1 MFP Motor with wire[...]

7-24 Se r vic e Manu al 4085-0 01 Assemb l y 8: Optional MarkNet External Print Server[...]

Pa r t s C at al o g 7-25 4085-0 01 Assembly 8: Optional MarkNet Ext ernal Print Serv er Asm- Index Par t Number Units Descr iption 8-1 12G6090 1 MarkNet ™ External Print Ser ver NS 12G6251 1 MarkNet XP Cable[...]

7-26 Se r vic e Manu al 4085-0 01[...]

X-1 4085-0 01 A Abbrevia tions 1-3 Adjustm ents 4-2 Aids Diagno stic 3-1 Printer Operat ions 3-1 Aligning Printheads 3-5 Assemb lies 1 Covers 7-2 2 Paper Feed 7-4 , 7-6 , 7-8 3 Electronic s 7-1 0 4 C arri er T rans port 7-16 5 Maintenan ce Station 7-18 6 Optio nal Tray 2 7-2 0 7 Optio nal Multi -Purpose Fe eder 7-22 8 Optio nal MarkNet Ex ternal Pr[...]

X-2 Ser vice M anual 4085-0 0X Powe r Cons umpt ion 1-1 Prin t Qualit y Test Page 3-8 Printer Ind icator Light 1-4 Printer Me ssages 1-6 Printer O perations CE Diagn ostics Mod e 3-2 Clear NVRAM 3-3 Disab le/ Enab le OP Me nus 3-2 Flash En gine Code Mod e 3-3 Power-On Rese t Button Function s 3-1 Printer Sett ings 1-9 Printing Menu Settings Page 3-[...]

X-3 4085-0 01 Operator Pane l (Button s) 2-5 8 Operator Panel (LCD ) Display 2-59 Options 2- 59 Paper Feed 2-60 Power Supply 2-63 Print Qua lity 2-65 RIP Card 2-64 Transport 2-6 7 Service Me ss age s 2-2 Start 2-1 Status M essages 2-14 Symptom Ta bles 2-50 T Tests Cap P r inth ead s 3-3 1 Carrier Sys tem 3-32 DRAM Memo ry 3-23 Index Sy stem 3-33 In[...]

X-4 Ser vice M anual 4085-0 0X 12G604 4 7-11 12G604 5 7-13 12G604 6 7-13 12G604 7 7-13 12G604 8 7-11 12G604 9 7-21 12G605 1 7-13 12G605 2 7-13 12G605 3 7-11 12G605 4 7-13 12G605 5 7-11 12G605 6 7-19 12G605 7 7-11 12G605 8 7-11 12G605 9 7-11 12G606 0 7-3 12G606 1 7-3 12G606 2 7-3 12G606 3 7-3 12G606 4 7-3 12G606 5 7-3 12G606 6 7-11 12G606 7 7-11 12G[...]