LG 32LX570H manual

EZ-Manager Wizard pages 12 – 18 Custom Master TV Setup pages 32 – 34 Cloning Procedures pages 35 – 38 EXPERIENCED INST ALLER Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. Lodging Guest Interactive Pro:Centric  ® TVs © Copyright 2015 LG Electronics U.S.A., Inc. P/N: 206-4278 (Re[...]

2 206-4278 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER- SERVICEABLE P ARTS INSIDE[...]

3 206-4278 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accor - dance with the manufacturer ’ s instructions. 8. Do not install near any heat sources, such as rad[...]

4 206-4278 (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below . An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power [...]

5 206-4278 T able of Contents Safety W arnings .................................. 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4 T able of Contents ................................. 5 Commercial Mode Overview ..................... 6 – 9 Setup Checklist ................................. 6 Pass-through Mode ....[...]

6 206-4278 Commercial Mode Overview This document describes how to set up LX570H Pro:Centric  ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’ s CPU, Protocol T ranslator Card (PTC), or the embedded b -LAN™ (EBL) module, or it resid[...]

7 206-4278 xxLX570H PTC INST ALLER MENU CPU-CTV 000 INST ALLER SEQ 000 UPN 000-000-000-000 ASIC D279 PTC V1.00.008 CPU V3.00.20.01 Commercial Mode Overview (Cont.) T ypical Installer Menu TV Setup Menus Installer Menu T o create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to[...]

8 206-4278 When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV , and when the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV . In these models, FTG Mode via CPU also provides the option to select either logical or physical tuni[...]

9 206-4278 Commercial Mode Overview (Cont.) While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however , all Installer Menu items will be read-only . • FTG Mode via CPU conguration changes must be made using a “.tlx” le (typically edited in the FTG File Manager), while FTG Mode via E[...]

10 206-4278 Pro:Centric Operation Pro:Centric Interactive Menu Features LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive channel guide, check the daily weather , and view hotel and surrounding amenities via custom billboards and points-of-interest maps. Pro:Centric application features[...]

11 206-4278 Pro:Centric Setup Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide . This document describes only those settings that must be specied on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application. • Remote management (T[...]

12 206-4278 EZ-Manager Wizard The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard [...]

13 206-4278 EZ-Manager Wizard (Cont.) From the Welcome screen, you have the following options: • T o proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/ highlight Next and press OK . Then, continue to the “TV Conguration Options” section below . • T o exit the wizard, but retain the use of the Pro:Ce[...]

14 206-4278 EZ-Manager Wizard (Cont.) Zone and Room Number Assignments Y ou may complete one or more of the elds in the Zone, Label, and Room Number screen or leave them at their default settings (Zone) or blank (Label and Room Number), as desired; however , if you intend to use the Zoning feature on this TV , you MUST specify the appropriate va[...]

15 206-4278 EZ-Manager Wizard (Cont.) EZ-Manager Wizard Processing the Pro:Centric Configuration... Application files Maintenance files – Updating Configuration File Warning - Do not remove AC power or the signal cables during these steps 20% GEM app downloaded In progress... Retrieving files from data channel 75 4 2 1 3 Downloading the maintenan[...]

16 206-4278 EZ-Manager Wizard (Cont.) (Continued from previous page) Note: If, after completing the search, the TV is unable to nd the Pro:Centric data channel (while the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen (to reinit[...]

17 206-4278 EZ-Manager Wizard Pro:Centric Mode Media T ype Addresss Port GEM IP < > Back Next Exit Pro:Centric Manual Configuration 255 0 255 255 255 Pro:Centric Manual Configuration Screen with IP Media Fields 4 3 2 1 (Continued from previous page) IP Conguration a) In the Media T ype eld, use the Left/Right arrow keys to select IP . N[...]

18 206-4278 USB Conguration The TV Manager / USB Download Menu provides options that enable you to download individual conguration or software les individually to the TV . Y ou can also use the Ez Download utility available from the menu to select one of each type of le to be downloaded at one time using one process . Each of the TV Man[...]

19 206-4278 Ez Download Utility (Continued on next page) The Ez Download utility , available from the TV Manager / USB Download Menu, enables you to select multiple les (one of each le type) at one time from the les loaded on a USB memory device. Y ou may use this utility to download any one or all of the following to a TV : a Clone or FTG[...]

20 206-4278 (Continued from previous page) Note: In order for the proper location-specic TV Zone prole data to be applied, the Zone designation must be assigned in the T arget TV(s) BEFORE you continue with the Ez Download utility . 4. I nsert the USB memory device with the appropriate le(s) into the TV’ s USB port. 5. T o access the TV [...]

21 206-4278 Ez Download Utility (Cont.) (Continued from previous page) • For software and splash screen image les: The elds at the right of the screen show the TV software versions and any available Forced Update options. Do not select any Forced Update options unless you have been specically instructed to do so or have previous experien[...]

22 206-4278 Installer Menu T ypical Installer Menu The Installer Menu header will vary depending on the TV you are setting up. In the Installer Menu footer , you can see the current software versions of the TV , as indicated. Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit [...]

23 206-4278 As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current conguration mode. The table below lists all possible mode identiers for these TV models. Acronym Description CPU-CTV Pass-through Mode with channel lineup in CPU CPU-FTG FTG Mode via CPU CPU-P:C Application T [...]

24 206-4278 Installer Menu (Cont.) Installer Menu Items 000 through 071 Item Function V alue Range Default V alue Brief Description of Function 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Selects the number of hours of inactivity allowed before the TV automatically turns itself OFF . Set to 0 to disable power managem[...]

25 206-4278 Installer Menu Items 073 through 122 Item Function V alue Range Default V alue Brief Description of Function 073 CH NOT A VBLE 0 / 1 0 If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT A V AILABLE” message is displayed if user attempts to direct tune a channel that is not included in the channel lineup. 075 REVERT CH [...]

26 206-4278 Installer Menu (Cont.) 000 - INST ALLER SEQUENCE Species entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Energy saving feature. Determines the number of hours, in the range 1 to 7, of inactivity allowed, either at the TV control panel or from the remote, before the TV au[...]

27 206-4278 Installer Menu (Cont.) 008 - MIN VOLUME (Minimum V olume) This function determines the minimum volume level allowable with the V olume (VOL) Up/Down control. In this way , for example, someone cannot set the volume too low to hear . The value range is from 0 to 63. The factory default is 0, which provides the full range of volume contro[...]

28 206-4278 Installer Menu (Cont.) 035 - HDMI1 ENABLE Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI 1 input. Note: This setting is ignored if item 093 RJP A V AILABLE is set to 1. 039 - REAR AUX EN. (Rear Aux Enable) Set to 1 to enable display panel rear Aux (Video 1)[...]

29 206-4278 082 - CHKSM ERROR (Checksum Error) Enforces rigid MPI checksum validation. Set to 1 for validation. Set to 0 to disable (does not check checksum on MPI async port). SPI is always checked. 083 - HANDSHK TIME (Handshake Time) Adds an additional delay to the handshake time which is 64 msec, thus relaxing MPI timing requirements to be compa[...]

30 206-4278 097 - AUDIO OUTPUT Determines availability and signal type/level (xed speaker , variable speaker , or xed line level [amplier]) of the audio output to be used by external audio equipment connected to the SPEAKER OUT / LINE OUT jack on the TV . Set to 0 to disable audio output. Otherwise, see the table below and set as required [...]

31 206-4278 1 19 - DA T A CHANNEL Set to 0 to disable. Set from 1 to 135 to match the RF channel number that will be used by the Pro:Centric server as its data channel. * For TVs in Pass-through Mode or FTG Mode via CPU, if this item is left at its default value (255), the TV’ s Data Channel Auto Search feature will be enabled (see additional i[...]

32 206-4278 Custom Master TV Setup This section describes how to create a customized Master TV Setup for cloning purposes when the TV is in Pass-through Mode. All cloning (export and import) processes on the TV are performed via USB memory device / “.tlx” le. The Master TV Setup may be exported to a Clone (.tlx) file, which can then be used [...]

33 206-4278 Custom Master TV Setup (Cont.) Custom Master TV Setup Procedure 1. T urn ON the TV . The next step depends on whether the EZ-Manager Wizard appears on the screen when you turn ON the TV : • If the wizard is displayed , the TV is in the required factory default state. Exit the wizard, and then continue with step 2. • If the wizard is[...]

34 206-4278 Custom Master TV Setup (Cont.) CHANNEL OK Move • A uto T uning • Manual T uning • Channel Edit • Channel Label (Optional) Use Channel Menu options to run Auto T uning and edit the channel lineup. (Continued from previous page) 4. Set up TV features. On-screen setup menus control the features of the TV . Press MENU SETTINGS on th[...]

35 206-4278 Exporting a Clone File This section describes how to export Master TV Setup conguration to a USB memory device / Clone (.tlx) le. Before Y ou Begin • Ensure the USB device has been formatted with F A T format. • If the TV is NOT already in FTG Mode via CPU, complete the Custom Master TV Setup procedure (see pages 32 to 34). ?[...]

36 206-4278 Cloning Procedures (Cont.) (Continued from previous page) 6. Use the Up/Down arrow keys to select Export Clone File , and then press OK . 7. In the Export Clone File window , to differentiate this Clone le from other LX570H Clone les, you can use the Up/Down arrow keys to change the last ve digits of the lename. Press OK whe[...]

37 206-4278 (Continued on next page) Cloning Procedures (Cont.) (Continued from previous page) • If a Clone (.tlx) le (exported Master TV Setup ) contains an FTG Channel Map , the physical RF channels in the FTG Channel Map have been assigned logical channel numbers (see “Exporting a Clone File ” above). When you import the Clone le wit[...]

38 206-4278 (Continued from previous page) 5. Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode). 6. Use the arrow navigation keys to select/highlight either the Option menu icon from the TV setup menus or the Lock menu icon from the Function Menu. [...]

39 206-4278 FTG File Manager Utilities Overview As indicated in the introduction to this document, there are two separate and distinct methods for configuring LX570H TVs for FTG Mode of operation: one method is to configure the TV CPU for FTG Mode operation, while the other is to configure the TV EBL for FTG Mode operation. FROM A LOCAL CONFIGURA T[...]

40 206-4278 (Continued from previous page) Note: T o remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/ highlight the item to be removed, and then click the Remove Item button directly above the applicable “List” window . T o clear both the current FTG Configuration List and TV Setup Menu List content[...]

41 206-4278 FTG File Manager Utilities Overview (Cont.) Note: The data referenced in the FTG Conguration List is only a snap- shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list. If you make any change(s) to the current data to be included in the FTG Conguration List, you will need to recopy Channel Map[...]

42 206-4278 FTG File Manager Utilities Overview (Cont.) FTG Channel Map Conguration Utility The FTG Channel Map Configuration Utility enables you to create, view , edit, and print a Logical Channel Map. PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or T ext file. EDIT/ADD MAP Click to o[...]

43 206-4278 FTG File Manager Utilities Overview (Cont.) DELETE Click to remove highlighted channel from FTG Channel Map. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map. EXIT Click to exit editor a[...]

44 206-4278 FTG File Manager Utilities Overview (Cont.) CONFIGURA TION SETTINGS Select tabs for categories of Installer Menu items to set up TV . FTG Installer Menu Conguration Utility Notes: • The Pro:Centric tab enables you to set up Pro:Centric-specic parameters. Refer to the Free-T o- Guest (FTG) File Manager User Guide for further info[...]

45 206-4278 IP Environment Setup The IP Environment Menu enables you to set up the network features of the TV . With the exception of Network Connection settings, the IP Environment settings are editable (with the Installer Remote) only if the TV is in Pass-through Mode and read-only when the TV is not in Pass-through Mode. Also, if you intend to c[...]

46 206-4278 IP Environment Setup (Cont.) (Continued from previous page) The next Network Setting window will enable you to specify the IP and DNS conguration for this TV . Auto settings will be selected by default. Use the arrow keys to select the appropriate options, and specify the conguration data for the IP and DNS modes. When all elds[...]

47 206-4278 Pro:Centric Setup Pro:Centric options enable you to congure the TV with the appropriate settings to connect to the Pro:Centric server . U se the Up/Down arrow keys on the Installer Remote to navigate between elds. 1. With the IP Environment Menu on display , use the arrow keys on the Installer Remote to select Pro:Centric . Then, [...]

48 206-4278 (Continued from previous page) IP Conguration a) In the Media T ype eld, use the Left/Right arrow keys to select IP . Note: If the Media T ype has already been set in the EZ-Manager Wizard, the specied value will be reected in this eld. Note: Setting the Media T ype to “IP” automatically sets the Data Channel eld t[...]

49 206-4278 Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack (RJP) in your system, set Installer Menu item 093 RJP A V AILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP A V AILABLE to 1). See Installer Menu detailed descriptions for further information. TV Connections Caution: Make these connectio[...]

50 206-4278 Reference: Updating TV/PTC Software using a USB Memory Device This section describes how to update TV (CPU) and/or PTC software using the TV Manager / USB Download Menu “Update TV Software” and/or “Update PTC Software” option(s), respectively , though you may also use the Ez Download utility to update software, if desired. See ?[...]

51 206-4278 Reference: Downloading a Splash Screen Image using a USB Memory Device This section describes how to download a splash screen image using the TV Manager / USB Download Menu “Logo Image Download” option, though you may also use the Ez Download utility to download the splash screen image, if desired. See “Ez Download Utility” on p[...]

52 206-4278 Reference: Power Consumption Settings The following tables assume that Installer Menu item 1 18 POWER SA VINGS is set to 3 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). Note: V alues are results of controlled experiments under laboratory conditions. Item 099 Back Lighting (Static) 32LX[...]

53 206-4278 Item 099 Back Lighting (Static) 49LX570H 55LX570H 65LX570H Power Consumption (W atts) Percent Savings Power Consumption (W atts) Percent Savings Power Consumption (W atts) Percent Savings 100 53.2 0% 61.2 0% 85.3 0% 90 50.2 6% 57.2 7% 78.8 8% 80 49.2 8% 56.2 8% 75.0 12% 70 47.4 11 % 53.9 12% 72.8 15% 60 46.2 13% 52.3 15% 69.9 18% 50 43.[...]

54 206-4278 Reference: TV Aux Input Conguration DIRECT ACCESS T uning * TV ENABLE MPI DA T A Installer Menu Item 046 ST ART AUX SRCE (Start Aux Source) V alue Installer Menu MPI DA T A ST A TUS TYPE 0x41 SOURCES ENABLED (R/W) DA T A ST A TUS TYPE 0xD2 CURRENT A V SOURCE (R) D ATA S TAT U S TYPE 0x0D AUX SOURCE (R) Installer Menu Item 029 OLD OCV[...]

55 206-4278 Reference: b -LAN Setup & Overview A b -LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b -LAN module to receive communication from the head end device. At this point, if it [...]

56 206-4278 Reference: FTG Mode via EBL (Local Conguration) The following steps outline local FTG configuration of individual TV EBLs using a direct PC-to-TV (EBL) connection. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for further information. FTG Device Conguration Application software is available online at[...]

57 206-4278 Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. T o disable auto-sensing for all available Aux inputs, set item 042 to 0. T o enable auto-sensing for all available Aux inputs, set item 042 to 255. For specications on all other available settings (i.[...]

58 206-4278 Reference: Auto Input(s) Sensing Feature (Cont.) Item 042 V alue Inputs Installer Menu Display AV 1 RGB HDMI 1 HDMI 2 HDMI 3 001 Enabled Disabled Disabled Disabled Disabled DDDDXXX0 016 Disabled Enabled Disabled Disabled Disabled DDD4XXXD 017 Enabled Enabled Disabled Disabled Disabled DDD4XXX0 032 Disabled Disabled Disabled Disabled Ena[...]

59 206-4278 Reference: RJP Model List & Input Auto-sensing Hierarchy RJP Input Auto-sensing Hierarchy Priority V ideo Audio 1st (Highest) Digital Video In Audio In (3.5mm) 2nd PC Video In Audio In (L/R) 3rd V ideo In Digital Video In RJP Legacy Models • RJP-101M • RJP-101ML • RJP-1 10F • RJP-1 10FW • RJP-1 10W • RJP-1 10WBR • RJP-[...]

60 206-4278 This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode. Restore All Factory Defaults This section describes how to restore a single TV , regardless of its mode, to a factor[...]

61 206-4278 Reference: Using the TV Zoning Feature This section describes the TV Zoning feature available with the LX570H model TVs. The TV Zoning feature enables you to create localized congurations for TVs in selected locations, or “Zones,” within the installation environment , for example, a hotel lobby , tness center , restaurant, etc[...]

62 206-4278 Reference: Using the TV Zoning Feature (Cont.) Note: While a channel can be restricted from up to eight Zones, a TV can only ever be in (set for) one Zone. See also the FTG Channel Map Editor overview on page 43. At the same time, keep in mind that the TV Zone designations are not mutually exclusive. That is, you may opt to place Zone r[...]

63 206-4278 (Continued from previous page) T o change the TV Zone, navigate to the Zone eld, and use the Up/Down arrow keys to specify the desired TV Zone # (0–8). • Label: Allows you to select a North, South, East, or West text label for this TV . Use the Up/Down arrow keys to select the applicable label. • Room Number: Allows you to spec[...]

64 206-4278 ANTENNA/ CABLE IN RGB IN (PC) TV -LINK CFG SPEAKER OUT LINE OUT SERVICE ONL Y RJP .......... VIDEO L/MONO - A UDIO- R A V IN / AUDIO IN (RGB DVI) L R OPTICAL AUDIO OUT LAN GAME CONTROL / MPI 1 IN RESET RESET UPDA TE UPDA TE Restricted to software updates. RESET Initiates a hardware reset and turns the TV OFF . GAME CONTROL/MPI When the [...]

65 206-4278 Reference: External Stereo Speaker Specications SPEAKER OUT LINE OUT EXTERNAL SPEAKER_R- (Sleeve) EXTERNAL SPEAKER_L- (Ring 1) EXTERNAL SPEAKER_R+ (Ring 2) EXTERNAL SPEAKER_L+ (Tip) 3 1 2 1 LEFT (T ip) 2 RIGHT (Ring) 3 GROUND (Sleeve) The SPEAKER OUT / LINE OUT 3.5 mm stereo jack on the LX570H rear panel provides stereo speaker signa[...]

66 206-4278 Reference: Installer Remote Control T ypical Key Functions CH VOL 1 2 3 4 5 6 7 8 0 9 P A G E Q.MENU CHAR/NUM FLASHBK EXIT OK ENTER GUIDE PORT AL TV DVD INPUT MARK CC TIMER MUTE INFO PIP PIPCH+ PIPCH - SW AP PIP INPUT SAP MENU SETTINGS abc def ghi jkl mno pqrs tuv wxyz .,; @ DELETE TV/DVD Select the remote’s operating mode: TV or DVD.[...]

67 206-4278 T roubleshooting General T roubleshooting Some Quick and Easy T ips for Resolving Problems Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number . (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). If Installer Menu item 028 CH. OVERID[...]

68 206-4278 T roubleshooting (Cont.) Commercial Mode Check / FTG Operation T roubleshooting TV turned ON? Ye s No Press POWER on Installer Remote. TV is not in Commercial Mode. Call T echnical Support for assistance. TV is in Commercial Mode. No On-screen menu display no longer toggles? Ye s Press MENU SETTINGS repeatedly as if to access the Instal[...]

69 206-4278 Glossary of T erms b -LAN SONIFI Solutions, Inc. proprietary RF communication system used to congure/ control TV via RF distribution system. Channel Lineup Channels set in the TV memory , via Auto T uning/manual editing. Cloning The process of capturing a Master TV Setup and transferring it to a T arget TV using a USB memory device. [...]

70 206-4278 Document Revision History / Open Source Software Notice Document Revision History Date Description April 2015 Revision A: New document April 2015 Revision B: Installer Menu item 099 BACK LIGHTING update May 2015 Revision C: Import Clone File and Master TV Setup updates Product documentation is available online at: www .LGsolutions.com .[...]

206-4278 Revision C © Copyright 2015 LG Electronics U.S.A., Inc. For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric and the “LG” logo are registered trademarks of LG Electronics Inc. b -LAN is a trademark of SONIFI Solutions, Inc. All other t[...]