Linksys SPA 900 Series manual

ADMINISTRA TION GUIDE BUSINESS SERIES Linksy s V oic e S y st em SP A 900 Series IP Phones[...]

i Linksys IP Phone Administrator Guide Firmware Version 5.1 CONTENTS Document Audien ce i-ix How This Document is Organized i-x Related Documentation i-x Technical Supp ort i-x CHAPTER 1 Introducing Linksys IP Phones 1-1 Overview 1-1 Linksys IP Phone Features 1-2 SPA901 Features 1-4 SPA92x, SPA94x, SPA962 1-4 Ensuring Voice Quality 1-4 Feature Desc[...]

Contents ii Linksys IP Phone Administrator Guide Firmware Version 5.1 Front Panel 2-4 Back Panel 2-5 SPA922 2-5 SPA932 2-5 SPA941 2-6 Front Panel 2-7 Back Panel 2-7 SPA942 2-7 SPA962 2-8 Front Panel 2-9 Back Panel 2-9 SPA9000 IP PBX System 2-9 Establishing Conne ctivity 2-9 Bandwidth Requirem ents1 2-10 Installing the SPA900 Series IP Phone 2-10 As[...]

Contents iii Linksys IP Phone Administrator Guide Firmware Version 5.1 Localization 3-5 Changing the Display Backg round (SPA942/962) 3-7 Using the SPA932 (Sidecar) with the SPA962 3-8 Configuring the SPA9000 for the SPA932 3-9 Configuring the Broadso ft Server for the SPA932 3-10 Configuring the Asterisk Server for the SPA932 3-11 Configuring the [...]

Contents iv Linksys IP Phone Administrator Guide Firmware Version 5.1 Audio Volume Adjustment 3-32 Managing Ring Tones 3-33 Configuring a Dial Plan 3-34 Dial Plan Digi t Sequences 3-34 Dial Plan Rules 3-35 Digit Sequence Syntax 3-35 Element Repetition 3-35 Sub-sequence Substitution 3-35 Intersequence Ton es 3-36 Number Barring 3-36 Interdigit Timer[...]

Contents v Linksys IP Phone Administrator Guide Firmware Version 5.1 5 Preferences 4-4 5.1 Block Caller ID 4-5 5.2 Block Anonymous Call 4-5 5.3 Do Not Disturb 4-5 5.4 Secure Call 4-6 5.5 Dial Assistance 4-6 5.6 Preferred Audio Device 4-6 5.7 Auto Answer Page 4-6 5.8 Preferred Audio Device 4-7 5.9 Preferred Audio Device 4-7 5.10 Preferred Audio Devi[...]

Contents vi Linksys IP Phone Administrator Guide Firmware Version 5.1 10 Product Info 4-13 10.1 Product Name 4-13 10.2 Serial Number 4-14 10.3 Software Version 4-14 10.4 Hardware Version 4-14 .10.5 MAC Address 4-14 .10.6 Client Cert 4-14 10.7 Customization 4-14 11 Status 4-14 Phone 4-15 Ext 1/2/3/4 4-15 Line 1, 2,3,4 4-15 Provisioning 4-15 Call Sta[...]

Contents vii Linksys IP Phone Administrator Guide Firmware Version 5.1 Optional Network Configuration 5-7 VLAN Settings 5-8 SIP Tab 5-9 SIP Parameters 5-9 SIP Timer Values (sec) 5-11 Response St atus Code Handlin g 5-13 RTP Parameters 5-13 SDP Payload Type s 5-14 NAT Support Parameters 5-16 Linksys Key System Parameters 5-17 Provisioning Tab 5-18 R[...]

Contents viii Linksys IP Phone Administrator Guide Firmware Version 5.1 User 5-48 Call Forward 5-48 Speed Dial 5-48 Supplementary Services 5-48 Web Information Service Settings (SPA962) 5-49 Traffic Service Inform ation Settings (SPA962) 5-49 Audio Volume 5-50 Phone GUI Menu Color Settings (SPA962 only) 5-50 932 Tab (SPA962 only) 5-51 General 5-51 [...]

ix Linksys IP Phone Administrator Guide Firmware Version 5.1 Preface This guide describes administrat ion and use of th e Linksys V oice System (L VS) IP phones. This preface describes: • Document Audience, page ix • How This Doc ument is Organized, page x • Related Documentati on, page x • T echnical Supp ort, page x Document Audience This[...]

x Linksys IP Phone Administrator Guide Firmware Version 5.1 Prefac e How This Docu ment is Organized How This Document is Organized Related Documentation The following document ation provides addition al information abou t Linksys IP phones: • SP A IP Phone User Guide • SP A IP Phone Quick Reference Guide • SP A Provisio ning Guide (Linksys P[...]

1-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 CH A P T E R 1 Introducing Linksys IP Phones This chapter introduces the functionality of the Link sys 900 Series IP phones and includes the follow ing: • Overview , page 1-1 • Linksys IP Phone Features, p age 1-2 • Feature Descriptio ns, page 1-5 • T echnology Backgroun d, page [...]

1-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introducing Link sys IP Phones Linksys IP Phone Features Note PoE units (SP A922, SP A942, and SP A962) do not come with an ext ernal power adapter . The P A100 power supply must be ordered sep arately if you are not using a PoE switch. Figure 1-1 illustrates h ow the IP phones[...]

1-3 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introd ucing Linksys IP Phones Linksys IP Phone Features • Music on Hold * • Call W aiting • Outbound Caller ID Bl ocking • Call T ransfer - Attended and Blind • Call Conf erencing • Call Pick Up - Sel ective and Group * • Call Park and UnPark * • Call Swap • [...]

1-4 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introducing Link sys IP Phones Linksys IP Phone Features SPA901 Features The SP A901 provides the following fe atures that are not needed with th e Linksys IP p hones that p rovide an LCD display: • Built-in Interactive V oice Response (IVR) syst em to check status and chan g[...]

1-5 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introd ucing Linksys IP Phones Feature Descriptions Note Linksys IP phones support al l the above voice coding algorithms. Feature Descriptions Linksys IP phones are fu ll featured, fully progra mmabl e IP phones that can be custom provisioned within a wide range of configurati[...]

1-6 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introducing Link sys IP Phones Feature Description s If the Linksys IP phone is currently using a lower prio rity proxy serv er , it periodically probes the higher priority proxy to see whether it is back on l ine, and attempts to swi tch back to the hig her priority proxy when[...]

1-7 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introd ucing Linksys IP Phones Feature Descriptions Other Features Ta b l e 1 - 4 summarizes the features prov ided by Linksys IP Phones. T able 1 -4 Linksys Phone Featur es Feature Descriptio n Music On Hold On a connected ca ll, Li nksy s IP phon es ma y pl ace th e remo te p[...]

1-8 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introducing Link sys IP Phones Technology Backg round Technology Background This section provid es background information about t he technology and protocols used by the p hone: • Session Initiation Protocol, p age 1-9 V oice Activity Detection with Silence Suppression and Co[...]

1-9 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introd ucing Linksys IP Phones Technology Backgrou nd • Using Linksys IP Pho nes with a Firewall or Router , page 1-9 • Using Linksys IP Pho nes with a Firewall or Router , page 1-9 Session Initiation Protocol Linksys 900 Series IP pho nes are implemente d using open standa[...]

1-10 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introducing Link sys IP Phones Technology Backg round Network Address Translation This section describes issues that arise when using the L VS system on a net work behind a network address translation (NA T) device. It includes the followi ng topics: • NA T Overview , page 1[...]

1-11 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introd ucing Linksys IP Phones Technology Backgrou nd NAT Types The ways that NA T is implemented can be divided in to the following categories: • Full cone NA T—Also kn own as one-to-one NA T . All requests from the same internal IP addr ess and port are mapped to the sam[...]

1-12 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 1 Introducing Link sys IP Phones Technology Backg round SIP-NAT Interoperation In the case of SIP , the addresses where messages/data should be sent to a L inksys IP phone system are embedded in the SIP messages sent by the dev ice. If the Linksys IP phone system is located beh [...]

2-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 CH A P T E R 2 Getting Started This chapter describes th e tool s and util iti es availabl e for administering Linksys phones. It includ es the following sections: • Linksys 900 Series IP Phones, p age 2-1 • SP A9000 IP PBX System, pa ge 2-9 • Establishing Connectivity , page 2-9 ?[...]

2-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones • SP A942, pa ge 2-7 • SP A962, pa ge 2-8 Caring for Your Hardware The Linksys 900 Series IP phones ar e electronic devices that should no t be exposed to excessive heat, sun, cold or water . T o clean the equipment, use a sli gh[...]

2-3 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones Front Panel and Side of Phone Back Panel SPA92x, SPA94x, and SPA962 Hardware Features The SP A941 , SP A942 , and SP A962 provide LCD displa ys and other ad ditional hardwa re features, including the f ollowing: • Four Illuminated [...]

2-4 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones • Built-In High Quality Micro phone and Speaker • Headset Jack – 2.5 millimeter • T wo Ethernet LAN ports (100BaseT RJ-45 ) • 802.3af Compli ant Power over Et hernet (P oE) (not av ailable on SP A9x1 models) • Optional 5 [...]

2-5 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones Back Panel SPA922 The SP A922 is similar to the SP A921, but provides Power ov er Ethernet (PoE) and an extra Ethernet port for connecting anothe r device to the LAN (see Figure 2-3 ). The SP A100 power supply must be ordered separat[...]

2-6 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones Figur e 2-4 SP A932 (Fr ont View with SP A962) Each SP A932 unit provides 32 pro grammable speed-dial or direct station select (DSS) buttons, Each lighted button in dicates line status (idle, ringing, busy , or nul l) using a busy la[...]

2-7 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones Figur e 2-5 SP A941 The following tables describe the status indi cators an d control s on the fro nt of the devi ce and t he port s on the back pa nel of the de vice. Front Panel Back Panel SPA942 The SP A942 is similar to the SP A9[...]

2-8 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Linksys 900 Series IP Phones Figur e 2-6 SP A942 SPA962 The SP A962 has a 320 x 240 true color , four-inch, LCD, provides up to six telephone extensions, and supports PoE (see Figure 2-7 ). The P A100 power supply must be orde red separately if you are not using[...]

2-9 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started SPA9000 IP PBX System Front Panel Back Panel SPA9000 IP PBX System The SP A9000 IP PBX System (V oIP side), along with the SP A400, which is In ternet T elephony Gateway , p rovides fo r an analog line and voicemail. The system provides auto a ttendant features [...]

2-10 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Establishing Connectivity • Installing the SP A900 Series IP Phone, page 2-10 Bandwidth Requirements1 Depending on how you have your IP phones configured, each ca ll re quires 55 to 1 10 kbps in each direction. Therefore, using G .729 as the voice c odec sett[...]

2-11 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Establishing Connectivity Assembling the Phone and Connecting to the Network Perform the followi ng steps to connect Linksys IP pho ne. Step 1 Find the end of the coi led phone cord that has the longer straightened end. Plug that end int o the back of the phone[...]

2-12 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Administra tion Web Server Turning on the Phone If you are using an external power source, instead of Power over Ethern et (PoE), plug th e adapter to an electrical outlet. Use only the adapter suppl ied for the specific phone. • The phone executes [...]

2-13 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Administration Web Server Changing between the tabs on th e V oice page does not discard the unsubmitted changes. Y ou can wait until completing all you r changes on the V oice pages before submitting them. Note Changing between the Router and V oice [...]

2-14 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Web Interface URLs Web Interface URLs The Linksys IP phone web interface supports several functions th rough special URLs: • Upgrade • Reboot • Resync Administrator account privilege is needed for these functions. Upgrade URL The Upgrade URL lets you upgr[...]

2-15 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Provisioning Reboot URL The Reboot URL lets you reboot the Linksys IP phone. Note The Linksys IP phone reboots only when i t is idle. The Reboot URL is http://sp a-ip-addr/admin/reboot. Provisioning This section descri bes the provisioning functionality o f the[...]

2-16 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Interactive Vo ice Response Interface </flat-profile> Binary format profil es contain Linksys IP phone pa rameter values and user access permissi ons for the parameters. By convention, the profile uses th e ext e nsion .cfg (for example, spa2000[...]

2-17 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Interactive Vo ice Response Interface Step 1 On a SPA901 rt of the Linksys IP phon e. Step 2 Press **** (quick ly press the star key four times). W ait until you hear “Linksys configuration menu.” Note Y ou cannot access the IVR from a phone th at[...]

2-18 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Interactive Vo ice Response Interface Set Static IP Address 1 1 1 Enter IP address using numbers on the telephone key pad. Use the * (star) key when entering a decimal point. DHCP must be “Disab led,” otherwise yo u hear , “Invalid Opti on,” i[...]

2-19 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Interactive Vo ice Response Interface Note The items marked with “Requires Pa ssword” require a password only if the Administ rator password is set. Entering a Password through the IVR T o input the passw ord using the phone keypad , the following[...]

2-20 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 2 Getting Started Using the Interactive Vo ice Response Interface For example, to input password test#@1234 by phone keypad, you need to press the following sequence of digits: 83780 01234 . 1. After entering a value, press the # (pound) key to indicat e end of input. – T o sa[...]

3-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 CH A P T E R 3 Managing Linksys IP Phones This chapter describes how t o configure Linksys IP phones and incl udes the following sections: • Using the 900 Series LCD Display , page 3-1 • Localization, page 3-5 • Changing the Display Backgroun d (SP A942/962), page 3-7 • Using the[...]

3-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using the 900 Seri es LCD Display Figur e 3-1 SP A90 0 Ser ies LCD Contro ls The function of the fou r soft keys depends on the option appearing on the LCD display . When more than four functions are available, a smal l left or right-facing triangle ([...]

3-3 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using the 900 Series LCD Display Using Soft Keys The LCD can display up to fou r options at one time. Y ou can scroll thr ough a longer list of options by pressing the Navigation butt on up or down. Pressing down or u p when at the bottom or to p of [...]

3-4 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using the 900 Seri es LCD Display Entering and Saving Settings The SP A900 Series phone GUI lets you en ter alph anumeric and numeric in puts. Y ou can enter the following data types into the phone: • Numeric string, such as a phone number when dial[...]

3-5 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Localization When entering digits in numeric mode, enter the corresponding dig its from th e numeri c key pad. When entering letters or sy mbols duri ng alphanu meric mode, the phone shows a template of two or m ore choices as you press each digit ke[...]

3-6 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Localization • Dictionary server script—This para meter is u sed to define the location of th e dictionary server , the languages available and the associate d dictionary . The syntax is as follows: <Dictionary_Server_Script ua="na"&g[...]

3-7 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Changing the Display Background (SPA942/962) Note Y ou must have an ID, Username , and Password for this site. The dictionaries are found in the L VS area of the FW an d T ools sec tion. Currently dict ionaries are available for the following languag[...]

3-8 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using the SPA932 ( Sidecar) with the SPA962 Figure 3-4 Bac k ground Pictur e P aramet ers Step 4 Choose one of the followin g options from the Select Logo pull-down selection l ist to control what displays wh en the pho ne is sta rting: • Default—[...]

3-9 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using the SPA932 (Sidecar) with the SPA962 Step 2 Configure the SIP proxy server: Step 3 Configure the SP A932 using the administr ation web server connected to the SP A962 t o which the SP A932 is physically atta ched. Configuring the SPA9000 for th[...]

3-10 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using the SPA932 ( Sidecar) with the SPA962 Step 1 On the Broadsoft server , in the user profile used by the SP A962 to register with th e Broadsoft server , select Assign Serv ices . Step 2 On the Assign Servic es pa ge , from th e A vaila ble Servi[...]

3-11 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using the SPA932 (Sidecar) with the SPA962 Example 3-2 Aster isk Sub scr ibecont ext f or SP A932 [3500] type=friend secret=3500 callerid="spa3500"<3500> nat=no context=home mailbox=3500 Subscribecontext=home ... ... Configuring the [...]

3-12 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using the SPA932 ( Sidecar) with the SPA962 Figur e 3-6 SP A932 Configuration Step 7 Select yes from the Unit 1 Enab le pull-down selection list. If you have installed two SP A932 units, also select yes from th e Un it 2 En able pull-down selection l[...]

3-13 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using the SPA932 (Sidecar) with the SPA962 Note Y ou only need to use the v id= keyword in the first entry assign ed to each SP A962 extensio n. Subsequent keys will use the same ext ension. • n with the extension on the SP A962 assigned to the LE[...]

3-14 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Configuring the Web Service For instruction s about how to configur e phone extensions usi ng the SP A Installation W izard or the administration web se rver , refer to the SP A9000 Administration Gui de . Step 13 Repeat S tep 9 for each extension or[...]

3-15 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Configuri ng the Web Service • phone configurati on web page • remote provisioning In addition, a small subset of "u ser options" can be set via the phon e’ s GUI under various setup menus. On the configuration web page, the paramet [...]

3-16 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Configuring the Web Service • T emplates are compared in the o rder given. The first, not the closest , match is selected. The parameter name must match exactly . • If more than one d efinition for a parameter is gi ve n in a configurat ion file,[...]

3-17 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Configuri ng the Web Service • T oneScript – A mini-script that specifies the frequency , level and cadence parameters of a call progress tone. May co ntain up to 127 characters. Sy ntax: • FreqScript;Z 1[;Z2]. The section Zi is si milar to th[...]

3-18 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Configuring the Web Service • Example 1 : Dial T one • 350@-19,440@ -19;10(*/ 0/1+2) • Number of Frequenc ies = 2 • Frequency 1 = 350 Hz at –19 dBm • Frequency 2 = 440 Hz at –19 dBm • Number of Cadenc e Sections = 1 • Cadence Sectio[...]

3-19 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Configuri ng the Web Service • RingScript – A script that describes a ring tone. Syntax: n= ring-tone-na me ;w= waveform-id-or -path ;c= cadence-id ;b= br eak-time ;t= total-time • ring-tone-name i s a name to identify this ri ng tone spec ifi[...]

3-20 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones RSS Newsfeeds (SPA962) RSS Newsfeeds (SPA962) The SP A962 provides the option to vi ew RSS newsfeeds. Press the Setup b utton-21 (W eb Service) and select one of the foll owing options on the LCD display: 1. St ock Quote 2. Tr a f f i c a. Option 2 s[...]

3-21 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Call Appearances and E xtensions Call Appearances and Extensions A client station is a Linksys IP phone with one or more extensions and call a ppearances provi sioned An extension in the Linksys IP ph one is a V oIP account in an ITSP network or an [...]

3-22 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Line Key LEDs Line Key LEDs This section summarizes the behavior of the line key LEDS o n Linksys IP phones with mult iple line key status indicators. For more information, see “Line Key LED Pattern” section on page 5-31 . A line key corresponds [...]

3-23 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Line Key LEDs LED Script Examples LED Pattern The administrator can also specify a different color and patt ern for each of the following states of the call appearance. • Idle: This call appearance is not in use. It can be used to make outbound ca[...]

3-24 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using Call Features Using Call Features This section describes how the main call feat ures are used or configured. It incl udes the following topics: • Selecting the Audio I/O Device an d Line, page 3-24 • Making Calls, page 3-25 • Answering an[...]

3-25 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using Call Features A line is selected by pressing the corresp onding line ke y . T o make or receive calls, you must select a call appearance (line key) or an audio device . If you select a call appearan ce, then an audio de vice is selected automa[...]

3-26 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using Call Features Hold and Resume An active call can be p laced on hol d by explicit ly pre ssing the Hold k ey , or by pressing another line k ey (to answer an incoming all, resume a held call, or start a new call). When a call is on hold, the cor[...]

3-27 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using Call Features Once the conference starts, the 900 Series phone plays a special brief tone to all th ree parties to indicate that a conference call is in progre ss. The initiator of the conference call can terminate it at any time by hanging up[...]

3-28 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using Call Features Call Back This service mim ics the call back servic e offered by the PSTN. Y ou can activate this service on a busy number so that you are called back as soon as the busy number becomes availabl e. The 900 Series phone implements [...]

3-29 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using Call Features Shared Call Appearances The 900 Series phone suppo rts shared call appearances in asso ciation with a Broadsoft app lication server . An extension can be shared by two or more stations. All call appearances on a shared extension [...]

3-30 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using Call Features Dialing Assistance Dialing assistance is an option you can enable or di sable unde r the Preference s menu. If the opti on is enabled, the phone sho ws up to ten potential matches from the Redial Li st (most recent first) and from[...]

3-31 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Using Call Features Each log is shown on the web p age with the following synt ax: name,ext-id,date-time stamp Where: • ext-id is the extens ion or ph one number of the call peer . • name is the c all peer n ame. If thi s field is mi ssing, the [...]

3-32 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Using Call Features UP/DOWN key press plays a short burst of the cur rent ring t one. If one of the audi o devices is select ed, the volume adjustment appli es to t h at device. The screen shows a pictorial repr esentation of th e volume level. Each [...]

3-33 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Configuring a Dial Plan Figur e 3-8 Upload R ingtone Utility For input, you can use any .wav file less than eight seco nds. Configuring a Dial Plan The Linksys IP phone al lows each li ne to be confi gured w ith a distinct dial plan. The di al plan [...]

3-34 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Configuring a Dial Plan The time-out duration depends on the matching state. If no candidate sequences are as yet complete (as dialed), the Interdigit_Lo ng_T imeout applies. If a ca ndid ate sequence is complete, but there exists one or more incompl[...]

3-35 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Configuring a Dial Plan Intersequence Tones An “outside line” dial tone can be gener ated within a sequence by ap pending a comma (,) between digits. Thus, the sequence “9, 1xxxxxx xxxx” sounds an “outsi de line” dial to ne after the use[...]

3-36 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Configuring a Dial Plan The following also al lows 7-digit US-sty le dialing, and automatically inserts a 1 + 212 (local area code) in the transmitted number . ( 1 xxx xxxxxxx | <:1212> xxxxxxx ) For an of fice environment, th e followi ng plan[...]

3-37 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones System Administration Interdigit Short Timer The <Interdigit_Sho rt_T imer> specifies the defaul t max imum time (in seconds) allowed between dial ed digits, when at least one candidate digit sequence is complete as dial ed (see the following [...]

3-38 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones System Admi nistration Factory Reset Factory reset resets all parameters to default v alue. The personal d irector y and call logs are als o cleared. Y ou must co nfirm this option before continuing. Password Protection Y ou can configure a p assword[...]

3-39 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones System Administration • <weekday> = 1, 2, 3,..., 7 (for Mon, Tu e, ..., Sun), or 0. If <weekday> is 0, it means the date to start or end daylight savi ng is at exactly the given date. In that case, the <day> value must not be neg[...]

3-40 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones System Admi nistration • Call Forward Busy (*90)—Call forward s on busy . Applies to primary extension o nly: • Cancel Call Forward Busy (*91)—Cancels call forward on busy . Applies to primary extension only . • Call Forward No Answer (*92 [...]

3-41 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones System Administration • Force G .726r24 (*0272624—Forces G .726r24 for next outboun d call. • Force G .726r32 (*0272632)—Forces G .726r32 for next outbound call. • Force G .726r40 (*0272640)—Forces G .726r40 for next outbound call. • F[...]

3-42 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Troubleshooting FAQ Error and Log Reporting The SP A Error Status Code (ESC) is used to indicate the current operation stat us of the SP A unit. An error state can be a relatively long transient state or a steady state. The Error Stat us Code is a 4 [...]

3-43 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Manag ing Linksys IP Phones Troubleshooting FAQ – If using PoE, verify that the RJ-45 connector is firmly connected to th e switch/wall connection. – If not using PoE, check t he wall socket and confirm that AC power is available. Also, try plugging another electrical devi[...]

3-44 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 3 Managing Linksys IP Phones Troubleshooting FAQ[...]

4-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 CH A P T E R 4 SPA900 Series LCD Command Reference This chapter provi des a systematic reference for th e configuration and monit oring options available fro m the LCD display on SP A900 Series IP phones. Al l models provide an LCD display except f or the SP A901. The SP A901 uses the In[...]

4-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 1 Director y 1 Directory The directory stores the list of the pho ne numbers a nd names. This section descri bes how to enter and save phone numbers and names into th e directory . It includes the following sectio ns: • Entering Names and [...]

4-3 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 2 Speed Dial Note Be sure to press the save button after entering i nformation. Otherw ise, the inform ation is no t saved and will not appear in the directory . 2 Speed Dial The Speed Dia l option allow s a single numb er to be us ed to auto[...]

4-4 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 4 Ring Tone Redial List Shortcut:: Setup, 3, 1 After selecting this option, th e phone displa ys the call entries in the R edial List. The details of the call are displayed i ncluding the name if available, al ong with the telephone number ,[...]

4-5 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 5 Preferences • 5.1 Block Caller ID • 5.2 Block Anonymo us callers • 5.3 Do Not Di sturb • 5.4 Secure Call • 5.5 Dial Assistance • 5.6 Preferred Audio Device • 7 Auto Answer Page • 8 Send Audio T o Speaker • 9 T ime Format ?[...]

4-6 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 5 Preferences From the Preferences menu, press 3 or scroll down until the selection is high lighted and then pr ess the edit soft key . This option is on t he second preferences screen so scroll past the Block Cal ler ID, and Block Anonymous[...]

4-7 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 5 Preferences 5.8 Preferred Audio Device Shortcut: Setup, 5, 6, edit, y/n, ok From the Preferences menu, press 6 for Preferred Audio Device or scroll down unt il the selection is highlighted and th en press edit . Use the option soft key to t[...]

4-8 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 6 Call Forward 6 Call Forward T o view or change th e call forwarding setting, press the Setup button and press the 6 button or u se the arrow button to scrol l down to Call Forward and press the edit soft key . The Call Forward menu provide[...]

4-9 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 7 Time/Date Press the edit soft key and the numbe r of seconds to el apse before the phone forwards the call. Calls are forwarded to t he telephone number entered using the CFWD No Ans option after the specified time has elapsed. 7 Time/Date [...]

4-10 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 9 Network • 9.10 Non DHCP Default Rout e • 9.1 1 Non DHCP DNS 1 • 9.12 Non DHCP DNS 2 • 9.13 Non DHCP NTP Server 1 • 9.14 Non DHCP NTP Server 2 • 9.15 Multicast Address • 9.16 Enable VLAN • 9.17 VLAN I D • 9.18 CDP 9.1 DCH[...]

4-11 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 9 Network 9.5 Current NetMask Shortcut: Setup, 9, 5 save T o view the Current NetMask, pres s 5 from the Network menu, or scroll down t o highlight NetMask and press the select soft key . The Current NetMask is set in one of the following wa[...]

4-12 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 9 Network 9.11 Non DHCP DNS 1 Shortcut: Setup, 9, 11, ip_addr ess , ok T o edit the primar y DNS server used by the phone, press 11 from the Network menu, or scroll down and highlight Non DHCP D NS 1 and press the select soft key . Then pre[...]

4-13 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 10 Product Info 9.16 Enable VLAN Shortcut: Setup, 9, 16, y/n, ok T o enable VLAN, press 16 from the Network menu, or scroll down and highlight Enable VLAN and press the select soft key . Then press the edit soft key and press th e y/n soft k[...]

4-14 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 11 Status 10.2 Serial Number Shortcut: Setup, 10, 2, select To v i e w t h e S e r i al Number , press 2 from the Product Info menu, or scrol l down to highlight Serial Number and press the select soft key . The serial number is also printe[...]

4-15 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 11 Status Note On the SP A962 phone, “EXT” appears as “E xt,” and “Line” appe ars as “Line Key .” • Phone • EXT 1 • EXT 2 • EXT 3 • EXT 4 • Line 1 • Line 2 • Line 3 • Line 4 Phone Shortcut: Setup, 11, select[...]

4-16 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 12 Reboot Call Statistics History Shortcut: Setup, 11, 15 select T o see the call statistics hist ory for your phone, from th e Status menu, scroll to 15 , then press select . The display shows the cal l history . If there is no call hist o[...]

4-17 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Command Reference 16 Set Password When a user receives an RC unit, the unit obtain s the correct profile for its IT SP using the MAC and server addresses. 16 Set Password Shortcut:: Setup, 16, passwor d , ok This option lets you set a passwo rd to protect the[...]

4-18 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 4 SPA900 Series LCD Co mmand Reference 20 GUI Properties (SPA962) 5. Select OK and Save . Dictionaries are currently availa ble for the fol lowing la nguage s: • English • Spanish • German, • Dutch • Italian • French • Portuguese • Danish • Swedish • Czech ?[...]

5-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 CH A P T E R 5 Linksys IP Phone Field Reference This chapter describes the fields within each section of th e following administrati on web server pages: • Info T ab, page 5-2 • System T ab, pa ge 5-6 • SIP T ab, page 5-9 • Regional T a b, page 5-19 • Phone T ab, page 5-30 • [...]

5-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Info Tab Info Tab This section descri bes the fields for the foll owing headings on the Inf o tab: • System Information, page 5-2 • Product Information , page 5-2 • Phone Status, page 5- 3 Note The fields on this tab are r ead-only and c[...]

5-3 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Info Tab Phone Status Ext 1/2/3/4/5/6 Status ) Field Description Current T ime Current date and ti me of the system; for ex ample, 10/3/2003 16:43: 00. Elapsed T ime T ota l time elapsed since the last re boot of the syst em; for examp le, 25 da[...]

5-4 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Info Tab Line 1/2/3/4/5/6 Call 1/2 Status Next Registration In Number of seconds before the next registration renewal. M e s sa g e W ai ti n g Indicates whether you have new voicemail wait ing : Y es or No. T h i s i s u pd a t ed wh e n voic[...]

5-5 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Info Tab Downloaded Ring Tone Round T rip Delay Number of milliseconds for delay . Packets Lost Number of packets lost. Packet Error Number of invalid packets received. Mapped R TP Port The port ma pped for Real Time Protoc ol traffic for the ca[...]

5-6 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference System Tab System Tab This section descri bes the fields for the foll owing headings on the Syst em tab: • System Configurati on, page 5-6 • Internet Connection T ype, page 5-6 • Optional Network Con figuration, page 5-7 • VLAN Setting[...]

5-7 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference System Tab Static IP Settings Note None of the following par ameters apply to the SP A901. PPPoE Settings Note None of the following par ameters apply to the SP A901. Optional Network Configuration Gateway (SP A901 only) Default router IP addres[...]

5-8 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference System Tab VLAN Settings Note None of the following par ameters apply to the SP A901. Secondary DNS DNS server used by Linksys IP phon e in addition to DHCP supplied DNS servers if DHCP is enabled; when DHCP is disabl ed, this is the secondary[...]

5-9 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference SIP Tab SIP Tab This section descri bes the fields for the foll owing headings on the SIP t ab: • SIP Parameters, page 5-9 • SIP T imer V alues (sec), pa ge 5-11 • Response Statu s Code Handling, page 5-13 • R TP Param eters, page 5-1 3 [...]

5-10 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference SIP Tab Remove Last Reg Lets you remove the last registration befor e registering a new one if the value i s different . Select yes or no from the drop-d own menu. Defaults to no. Use Compact Header Lets you use compact SIP headers in outboun[...]

5-11 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference SIP Tab SIP Timer Values (sec) Note None of the following par ameters apply to the SP A901. Field Description SIP T1 RFC 3261 T1 value (R TT estimate), which can range from 0 to 64 se conds. Defaults to .5 seconds. SIP T2 RFC 3261 T2 value (max[...]

5-12 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference SIP Tab Reg Retry R andom De lay Random del ay range (in s econd s) to ad d to <Reg ister Retry Intvl> wh en retryin g REGISTER after a failure. This feature was added in R elease 5.1. Defaults to blank, which d isables this feature. Re[...]

5-13 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference SIP Tab Response Status Code Handling RTP Parameters Field Description SIT1 RSC SIP response status code for the appropri ate Specia l Information T o ne (SIT). For example, if you set the SIT1 RSC t o 404, when the user mak es a call and a fai[...]

5-14 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference SIP Tab SDP Payload Types The configured dynamic p ayloads are used for outbound calls only where the Linksys IP phone presents the SDP offer . For inbound calls with a SDP of fer , the Linksys IP phone follow the caller dynamic payload type [...]

5-15 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference SIP Tab INFOREQ Dynamic Payload (not applicable to SP A901) INFOREQ dynamic payload type. Defaults to blank. G726r16 Dynamic Pay load G .726 -16 dynamic payload type. Ranges f rom 96-127. Defaults to 98. G726r24 Dynamic Pay load G .726 -24 dyna[...]

5-16 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference SIP Tab NAT Support Parameters Note None of the following par ameters apply to the SP A901. G729a Codec Name (not applicable to SP A901) G .729a codec name used in SDP . Defaults to G729a. G729b Codec Name (not applicable to SP A901) G .729b [...]

5-17 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference SIP Tab Linksys Key System Parameters STUN Enable Enable s the us e of STUN to discover NA T mapping. Select yes or no from the drop-down menu. Defaults to no. STUN T est Enable If the STUN Enable feature is enab led and a valid STUN server is [...]

5-18 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Provisioning Tab Provisioning Tab For information ab out the Provision ing page, see the Linksys SP A Pr ovisi oning Guide .[...]

5-19 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Regional Tab Regional Tab This section descri bes the fields for the foll owing headings on t he Regional tab: • Call Progress T ones, page 5-19 • Distinctive Ring Patterns, page 5- 20 • Control T imer V alues (sec), page 5-21 • V ertic[...]

5-20 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Regional Tab Distinctive Ring Patterns Note None of the following par ameters apply to the SP A901. Confirm T one Brief tone to notify the user th at the last input value has been accepted. Defaults to 600@-16; 1(.25 /.25/1). SIT1 T one Alter[...]

5-21 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Regional Tab Control Timer Values (sec) Field Description Cadence 1 Cadence script for distinct iv e ring 1. De f a u l t s t o 60 (2/4). Cadence 2 Cadence script for distinct iv e ring 2. Defaults to 60(. 3/.2, 1/.2,.3/4. Cadence 3 Cadence scr[...]

5-22 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Regional Tab Vertical Service Activation Codes The following Vertical Service Activation Codes are au tomatically appe nded to the dial-plan. Note Some of the following paramet ers do not apply to the SP A901. Interdigit Lo ng T imer (Not app[...]

5-23 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Regional Tab Cfwd No Ans A ct Code Forwards no- answer calls to the ex tensi on specif ied afte r the acti vation c ode. Defaults to *92. Cfwd No Ans Deact Code Cancels call forwarding of no-answer calls. Defaults to *93. CW Act Code Enables ca[...]

5-24 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Regional Tab Secure One Call Act Code Makes the next outbound call secure. (It is redundant if all outbound calls are secure by default.) Defaults to *18. Secure One Call Deact Code Makes the next outbound call n o t secure. (It is redundant [...]

5-25 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Regional Tab Vertical Service Announcement Codes Note None of the following par ameters apply to the SP A901. • Service Annc (Annoucement) Base N umber: Defaults to blank. • Service Annc (Announ cement) Extens ion Codes: Defaul ts to blank.[...]

5-26 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Regional Tab Note None of the following par ameters apply to the SP A901. Field Description Prefer G71 1u Code Makes this codec the preferred codec for the a ssociated call. De f a u l t s t o *0171 10. Force G71 1u Code Makes this codec the [...]

5-27 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Regional Tab Miscellaneous Note Only the first four parameters apply to the SP A901: • Set Local Date • Set Local T ime • T ime Zone • T ime Of fset Force G729a Code Makes this code c the only codec that can be used for the a ssociated [...]

5-28 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Regional Tab Daylight Saving T ime Rule Enter the rule for calculating dayl ight saving time; it should include the start, end, and save values. This rule is comprised of three fields. Each field is separated by ; (a semicolon) as shown below[...]

5-29 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Regional Tab Dictionary Server Script Defines the location of t he dict ionary server , the language s available and the associated dictionary . The syntax is as follows: <Dictionary_Server_Script ua="na"> </Dictionary_Server[...]

5-30 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Phone Tab Phone Tab This section descri bes the fields for the followi ng headings on the Pho ne tab: General, page 5-30 Line Key 1/2/3/4/5/ 6, page 5-30 Miscellaneous Line Ke y Settings, page 5-31 Line Key LED Pattern, page 5-31 Supplementar[...]

5-31 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Phone Tab Miscellaneous Line Key Settings This section does not appl y to the WIP310 wireless phone. Line Key LED Pattern Line key LED colors are described in “Line Key LEDs” section on page 3-22 . Note None of the following par ameters app[...]

5-32 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Phone Tab Remote Undefined LED LED pattern during the Remote Undefined state, where th e shared call st ate is undefine d (the station is still waiting for the state informat ion from the application server). Not applicable if the call appear[...]

5-33 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Phone Tab Supplementary Services Enable or disable the corresp onding supplementary se rvi ces on the phone. A value of “yes” indi cates enabled; “no” i ndicates disa bled. Note Some of the parameters in this section do not appl y to th[...]

5-34 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Phone Tab Ring Tone Each entry defines a ring tone to be used on the phone, with an ID between 1 and 10. The ID can be used in a DirEnt ry to indica te whic h ring tone to use when the corresponding caller ca lls. Call Pick Up Serv Enable/dis[...]

5-35 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Phone Tab Auto Input Gain (dB) This section does not appl y to the WIP310 wireless phone. Extension Mobility Note Some of the parameters in this section do not appl y to the WIP310 wi reless phone. None of the following parameters apply to the [...]

5-36 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Ext Tab Ext Tab The Ext tabs vary by phone: • SP A901: Ext 1 tab • SP A942 : Ext 1, 2, 3,an d 4 tabs • SP A962: Ext 1, 2, 3, 4, 5 , and 6 tabs This section descri bes the fields for the foll owing Ext tab headings: • General, page 5-3[...]

5-37 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Ext Tab Share Line Appearance NAT Settings Network Settings Note Some of the parameters in this section do not appl y to the WIP310 wi reless phone. None of the following parameters apply to the SP A901. Field Description Share Ext Indicates wh[...]

5-38 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Ext Tab SIP Settings Note Some of the paramet ers in this section do not appl y to the WIP310 wireless phone. Only t he SIP Port and SIP Debug Option pa rameters apply to the SP A901. Field Description SIP TOS/Dif fServ V alue TOS/DiffServ fi[...]

5-39 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Ext Tab Auth Resync-Reboot If this feature is enabled, the Linksy s IP phone au then tic ate s the se nder when it receives the NOTIFY resyn c reboot (RFC 26 17) message. T o use this feature, se lect yes. Otherwise, select no. Defaults to yes.[...]

5-40 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Ext Tab Call Feature Settings Note Many of the following paramete rs do not apply to th e SP A901. SIP Debug Option SIP messages are received at or s e nt from the proxy listen po rt. This feature controls which SIP messages to log. Choice s [...]

5-41 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Ext Tab Proxy and Registration Note Many of the following para meters do not apply to the SP A901. MOH Server User ID or URL of the auto-a nswering streaming audio server . When only a user ID is specified, the current o r outbound proxy is con[...]

5-42 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Ext Tab Field Description Proxy SIP proxy server and port nu mber set by the Service Provider for all outbound requests. Fo r e x a m p l e : 192.168.2.10 0:6060. Use Outbound Proxy Enable the use of <Outbound Proxy >. If set to no, <[...]

5-43 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Ext Tab Subscriber Information Note Many of the following para meters do not apply to the SP A901. Audio Configuration A codec resource is considered as al located if it has been included in th e SDP codec list of an active call, even though it[...]

5-44 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Ext Tab call actually uses G .729a. If the G .729a resource is already allocated and since only on e G .729a resource is allowed per de vice, no other low-bit-rate codec may be allocated for subsequent calls; the only choices are G71 1a and G[...]

5-45 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Ext Tab A codec resource is considered allocated if it has been included in the SDP codec list of an acti ve call, even though it eventually mi ght not be chosen for the connecti on. If the G .729a codec is enabled and included in the codec lis[...]

5-46 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference Ext Tab Dial Plan Note The following parameters do not app ly to the SP A901. The default dial plan script fo r each line is as follows: (*xx|[3469]1 1|0|00|[2-9]xxxxxx|1x xx[2-9]xxxxxx|xxxx xxxxxxxx.). The syntax for a dial plan expression i[...]

5-47 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference Ext Tab Field Description Dial Plan Dial plan scri pt for this line. The dial plan s yntax is expand ed in the SP A to allow the designation of three parameters to be used with a speci fic gateway: • uid – the authenticati on user-id • pw[...]

5-48 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference User User This section descri bes the fields for the followi ng headings on the User tab: • Call Forward, page 5-48 • Speed Dial, pa ge 5-48 • Supplementary Service s, page 5-48 • W eb Information Service Settings (SP A962), page 5-49[...]

5-49 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference User Web Information Service Settings (SPA962) Note The following parameters apply only to the SP A962. . Traffic Service Information Settings (SPA962) Note The following parameters apply only to the SP A962. For more information on using the W[...]

5-50 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference User Audio Volume Note Many of the following paramete rs do not apply to th e SP A901. Phone GUI Menu Color Settings (SPA962 only) Note The following parameters apply only to the SP A962. Chose from: • Light Blue • Light Green • Pink ?[...]

5-51 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference 932 Tab (SPA962 only) 932 Tab (SPA962 only) This tab includes the fol lowing sections: • General, page 5-51 • Unit 1, page 5-52 • Unit 2, page 5-53 General Field Description Subscribe Expire s Specifies how l ong the subscript ion remains[...]

5-52 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference 932 Tab (SPA962 only) Unit 1 Field Description Unit 1 Key 1-32 This field lets you enter a string that defines the ex tension and ot her paramet ers associat ed with each lighted butto n on the first SP A932 unit. Keywords and values are case[...]

5-53 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Linksys IP Phone Field Reference 932 Tab (SPA962 only) Unit 2 Field Description Unit 2 Key 1-32 See the description for Unit 1.[...]

5-54 Linksys IP Phone Administrator Guide Firmware Version 5.1 Chapter 5 Lin ksys IP Phone Field Re ference SPA932 Status SPA932 Status This page provides two tabs to display t he status of up to two SP A932 units that are supported by a single SP A962: • Unit 1—Displays information abo ut the first SP A932 sidecar unit. • Unit 2—Displays i[...]

A-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 APPENDIX A Acronyms A/D Analog T o Digital Converter ANC Anonymous Call B2BUA Back to Back User Agent BLF Busy Lamp Fie ld Bool Boolean V alues. Specified as “yes” and “no”, or “1” and “0” in the profile CA Certificate Authority CAS CPE Alert Signal CDR Call Detail Record[...]

A-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Appendix A Acronyms FXS Foreign eXchange S tation GW Gateway ITU International T elecommunicatio n Union HTML Hypertext Markup Lang uage HTTP Hypertext T ransfer Protocol HTTPS HTTP over SSL ICMP Internet Control Message Protocol IGMP Internet Group Manageme nt Protocol ILEC Incumbent Lo[...]

A-3 Linksys IP Phone Administrator Guide Firmware Version 5.1 Appendix A Acronyms SDP Session Description Protocol SDRAM Sync hronous DRAM sec seconds SIP Session Initiati on Protocol SLA Shared line appearance SLIC Subscriber Line Interface Circuit SP Service Provider SP A Linksys Phone Adaptor SR TP Secure Real-time T ransport Protocol SSL Secure[...]

A-4 Linksys IP Phone Administrator Guide Firmware Version 5.1 Appendix A Acronyms[...]

B-1 Linksys IP Phone Administrator Guide Firmware Version 5.1 APPENDIX B Glossary ACD (Automatic Call Distribu tion)—A swi tching system designed to allocate inco ming calls to certain positions or agents in the ord er received and to hold calls not ready to b e handled (often with a recorded announcement). Area code—A 3-digit code used in Nort[...]

B-2 Linksys IP Phone Administrator Guide Firmware Version 5.1 Appendix B Glossary Dedicated Access Line (DAL)—Prov ided by the local exchange carri er . An a ccess line from the customer ’ s telephone equipment directly to the long-distance compan y’ s switch or POP . Demarcation point—This is wher e th e LEC ownership and respo nsib ili ty[...]