LOREX Technology LH3481001C8B manual

ww w .lorextec hn olog y .co m D IGI T A L VI D EO S U R VEI L LA N CE RECO R DE R LH330 EDGE2 Series LH340 EDGE3 S erie s Copyright © 2012 Lorex T echnology Inc. Instruction Manual English V ersion 4.0 RET AIL INDUSTR Y BUSINESS BUSINESS HOME OUTDOOR KEEP I N TOUC H S T A Y C ONNE CTE D *8 Channel Model Shown[...]

Thank you for purchasing the Edge Series Digital Vide o Surveillance Recorder. This manual refers to the following models: • LH338 (8-channel EDGE2) • LH336 (16-channel EDGE2) • LH348 (8-channel EDGE3) • LH346 (16-channel EDGE3)  For the latest online manual, download s and product updates, and to learn about our complete range of access[...]

NEED HELP? CONT ACT US FIRST 2 Easy W ays to Contact Us Please make sure to register your pr oduct at www .lorextechnology .com to receive pr oduct updates and technical suppor t. DO NOT RETURN THIS PRODUCT TO THE STORE SEP 12 2012 - R14 Nor th America: C ustomer Ser vice (for warranty matters) : 1-888-425-6739 (1-888-42-L OREX ) T ech Suppor t (fo[...]

SEP 12 2012 - R14 ¿NECESIT A A YUDA? COMUNÍQUESE PRIMERO CON NOSOTROS BESOIN D’ASSIST ANCE? COMMUNIQUEZ D’ABORD A VEC NOUS 2 façons simples de communiquer avec nous : En Amérique du Nord : Ser vice à la clientèle (pour tout ce qui concerne la garantie) : 1-888-425-6739 (1-888-42-LOREX) Soutien technique (pour les questions d’ordre techn[...]

SEP 6 2012 - R8 LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • W e have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video T utorials are available on our web site at www .lorextechnology .com/support • If you require furthe[...]

SEP 6 2012 - R8 LOREX SE COMPROMETE A SA TISF ACER SUS NECESIDADES EN SEGURIDAD LOREX S’ENGAGE À RÉPONDRE À VOS BESOINS EN MA TIÈRE DE SÉCURITÉ ESTE PRODUCTO PUEDE EXIGIR UNA IN- ST ALACIÓN PROFESIONAL CE PRODUIT PEUT NÉCESSITER UNE INST ALLA TION PROFESSIONNELLE • Nous avons conçu et développé une documentation et des produits extr?[...]

v Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and [...]

vi Installation (Continued) 10. V entilation - Sl ots and openings in th e case ar e pr ovided f or ventilation t o ensur e reliab le oper ation of the product and to pr otect it from overheating. These openings mu st not be bloc ked or c over ed. The openings sh ould never be block ed by placing the pr oduct on a bed, sofa, rug, or other similar s[...]

FCC/IC Notice: This equipment has been tested and found t o comply wi th the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are design ed to provide reasonable protection against harmful interference in a residential instal lation. This equi pment generates, us es, and can radiate radio frequency energy and,[...]

viii EDGE2 Series Features Digital Video Recorder Features • HDMI output in full 1080p – simpl e connection to HD TV s 1 • T ouch Scr een navigation compatibl e 2 • 24x7 100% duty cycle HDD • Pentapl ex operation - Vie w, Recor d, Playback, Backup & Remotel y contr ol the syst em simultaneousl y • Rec or ding options: Motion, schedu[...]

ix EDGE3 Series Features Digital Video Recorder Features • 960H (960x480) rec or ding r esolution 1 • HDMI output in full 1080p – simpl e connection to HD TV s 2 • T ouch Scr een navigation compatibl e 3 • 24x7 100% duty cycle HDD • Pentapl ex operation - Vie w, Recor d, Playback, Backup & Remotel y contr ol the syst em simultaneous[...]

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xi TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Rear Panel (8-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

xii The Playback Bar, Playback Markers, and Smart Search Markers . . . . . . . . . . . . . 25 Playback and Smart Search Markers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Taking Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using[...]

xiii Backing up Video to a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Confirming Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Backup File Information . . . . . . . . . . . .[...]

xiv Manual Recording (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Accessing Remote Speed Dome Se ttings (PTZ Control s) (PC Only) . . . . . . . . . . . . . 73 Using the HDD Reader (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 DVR Netviewer[...]

xv Connecting an Audio-Capable Camera or Self-Powered Micro phone . . . . . . . . . . 111 Playing Audio from your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Appendix E: Mounting the DVR to a VESA Moun t . . . . . . . . . . . . . . . . . . . 113 Appendix F: Replacing the Hard Drive . . . . . . . .[...]

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1 Getting Started The system comes with the following components: 12V DC POWER ADAPTER QUICK START GUIDE INSTRUCTION MANUAL DOCUMENTATION CD USB MOUSE ETHERNET CABLE REMOTE CONTR OL DVR (DIGITAL VIDEO RECORDER)* FLEX IR EXTENDER 2 X OCTOPUS BNC CONNECTOR (16-channel onl y) MOUNTING KIT (Mounting Kit c ontents may differ fr om image) *HARD DRIVE SIZ[...]

2 Front Panel 1 2 3 4 5 6 7 8 9 1 Playback Contr ols : •  : In Playback mode, pr ess t o r ewind video. Pr ess r epeatedl y to incr ease r ewind speed. • Whil e playback is paused, pr ess to mo ve back playback time or date. • In menus, pr ess t o change settings. •    : In Viewing mode, pr ess to ent er Playback mode. • In Pl[...]

3 5 Navigation Buttons : •  : Pr ess to mov e cursor up. •  : Pr ess to mo ve cursor down. •  : Pr ess to mo ve cursor l eft. •  : Pr ess to mo ve cursor right. 6 Har d Drive / Pow er LED : • Solid : Device is on / powering up. • Flashing : D ev i ce i s re co rd i n g t o h ard d r i ve . 7 IR Receiver : I n t er n a l I R [...]

4 Rear Panel (16-Channel) 1 2 3 4 5 6 7 8 9 10 1 DC 12V : Connect the included DC power adapter to power on the DVR. 2 LAN : Connect a CA T 5 RJ45 Ethernet c able f or loc al and r emote connectiv ity . 3 HDMI : Connect to an HDMI-c ompatible TV or monitor (not included). Note that the DVR c annot use a VGA and HDMI monitor at the same time. 4 RS48[...]

5 Basic Setup NOTE: This DVR fe atures unique mounting options and can be mounted t o back of LCD monitors with a VESA mount. For mounting instructions, see “Appendix E : Mounting the DVR to a VESA Mount” on page 113 . If you intend to mount the DVR, it is recommended to do so before completing setup. Step 1: Connect the BNC Cameras 8-channel ?[...]

6 Getting Started Step 2: Connect the Monitor NOTE: Lor ex monit ors and touch scr een monitors include all the nec essary c ables and adapters to c onnect to your DVR. Check y our monitor documentation t o see which cabl es and adapters ar e included with your monitor . 1 If you ar e using a touch scr een monitor, c onnect a USB cabl e (not includ[...]

7 Getting Started Step 4: Connect th e Ethernet Cable • Connect the Ethernet cabl e to the LAN port on the r ear panel of the DVR. Connect the other end of the Ethernet c able to a r outer on your network. Connect Ethernet cable 8-channel model shown Step 5: Connect the Flex IR Extender (Optional) • Connect the Fl ex IR Extender t o the Flex IR[...]

8 Getting Started Step 7: Verify Camera Image • Power on the c ameras, and then verify the c amera video quality befor e permanently mounting the camer as. • Mount the camer as under a shelter ed loc ation. Always verify the envir onmental ra ting of your ca mer as befor e permanent installation outdoor s. Step 8: Set the Time • Set the syst [...]

9 Getting Started Connecting Cameras ATTENTION : Cameras differ in terms of installation or mounting instructi ons. Please see the documentation that ca me with your camera (s) for specific instal lation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camer[...]

10 Getting Started Connecting BNC Cameras to your DVR 1 Connect the mal e power connector on the BNC e xtension cabl e to the f emale power connector on the c amera. • Connect the BNC connector to the camer a. 2 Connect the femal e power c onnector on the BNC ext ension cable t o the power adapter . 3 (8-channel) Connect the BNC c onnector to one[...]

11 Getting Started Touch Screen Control This DVR features unique touch screen naviga tion capabilities. It supports Windows 7® Touch compatible touch screen monitors with out needing any additional configuration. To connect a touch screen monitor: HDMI VGA USB 1 Connect the VGA or HDMI cable (not included) fr om the monitor to the VGA or HDMI port[...]

12 Getting Started Remote Control The DVR can also be controlled using the included remote control. 1 2 3 4 5 6 7 8 9 10 To use the remo te control: 1 : Open the Event List. 2 : Opens the DVR Main Menu. 3 Primary Contr o ls: • : Confirm menu selections; in Playback mode, cr eate Playback Mark er; in View ing mode, view sys tem inf ormation. • ?[...]

13 Getting Started Controls Quick Reference The following chart shows how to navigate the menus using the various control options available on the DVR. Using: Sel ect Option: Change Setting: Go Back / Exit Menu: Move Cursor Mouse Left-click Scr oll wheel up / down Right-click N/A T ouch Screen Ta p Swipe up / down or lef t / ri gh t N/A Remote Cont[...]

ATTENTION : The instructions in this manual describe how to operate the DVR using a mouse (included). When using a touch screen monitor (not included), simpl y touch the on-scr een buttons when told t o click, swipe your finger horizontall y or verticall y to scr oll up / down, and touch to right-click and exit menus. All the featur es of this DVR [...]

15 On-screen Display 6 To o l b a r : Move the mouse to the bott om of the scr een to view the toolbar . Click these buttons to ac cess the menus and c ontr ol the DVR. NOTE: Additional butt ons ar e sho wn in some screens. • : Click to open the Split-Scr een Sel ector; In F ull Screen / Singl e Channel mode, click to open Split-scr een view . ?[...]

16 On-screen Display Using the On-Screen Keyboard An on-screen keyboard appears when entering certain menu options that require text input (for example, Email setup). To use the on-screen keyboard: 1 Click on a menu field that r equir es text. Shift Numbers & Special Charact ers Space Cancel Entry Confirm entry Del ete • The on-scr een ke ybo[...]

17 On-screen Display • 8-channel : Choose fr om quad (CH1~4, CH5~8) or 9-wa y split (the bottom-right squar e appears blacked out). • 16-channel : Choose from quad (CH1~4, CH5~8 , CH9-12, CH13~16), 9-way split (CH1~9, CH 10~2), or 16-way split (CH1~16). Split-scr een S el ector (8-c hannel) Split-screen Sel ector (16-chan nel) Flexible Camera A[...]

18 On-screen Display To re-assign cam era positions using a touch screen monitor: 1 Pr ess and hold your finger on the channel you want to r e-assign. • A camera menu appears. NOTE: T apping on the screen may c ause the DVR t o switch to Singl e-Channel / Full-Scr een mode. If it does this, pr ess the button to r eturn to Split-Scr een view . 2 M[...]

19 Setting the Date and Time It is highly recommended to immediately set the date and time when first setting up your DVR. Inaccur ate time stamps may r ender your foot age unusable as co ur t ev id en ce . To set the date and time: 1 Click to open the Main Menu. 2 Click to open the Setup Menu. 3 Click Date/T ime S etup . The Date/Time Setup Menu a[...]

20 Recording By default, the system is set to immediately record video from all connected cameras in Continuous Record Mode. You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Recor d” on page 35 . Event Recording The DVR includes the fol[...]

21 Event List Event List The system features an Event List to organize and search for recorded video on the system. Events in the Event List are marked with Smart Search icons, which allows you to search for recorded data on your syst em quickly and easily. NOTE: The syst em can save a maximum of 8196 events. To access the Event List: • Click LIS[...]

22 Event List 5 Active Toolbar Buttons : Whil e in Event List, click to sel ect events f or playback, T rash ( ) to d elete even ts ( cannot undo ), and to exi t. Channel Filter Use the Channel Filter to sort the data fr om i ndividual channels or a ll channels. NOTE: Filter s for channels 9~16 ar e shown in the Event Lis t f or the 8-channel model[...]

23 Event List 3 Click the Smart Search icons to s ort t he da ta accordin g to th e followin g: • ALL : View al l e vents chr onologicall y . NOTE: USB backups appear at the top of the lis t if a USB flash drive with saved backup data is c onnected. • Motion : Motion events fr om the sel ected ca mera(s). • Video Loss : Camera(s) ar e disconn[...]

24 Playback Playback Playback mode allows you to view video reco rdings saved on your DVR. You can playback video from a single channel in Single-Channel / Full-Screen mode or from multiple channels in Split-Screen view. Playback display view The playback time appear s in the bottom-right corner of the scr een Use the Playb ack T oolbar to sel ect [...]

25 Playback 6 Right-click anywher e on the screen to e xit and return t o Viewing mode. The Playback Bar, Playback Markers, and Smart Search Markers The Playback Bar shows recorded video data and events on the DVR based on the time they were recorded. The Playback Bar is black when there is no video available for a given time, and it is colored whe[...]

26 Taking Screenshots Taking Screenshots ATTENTION : Video footage i s preferable to scre enshots when submi tting surveillance evidence in court. For instructions on how to backup or extract video footage fr om your DVR, see “Backup” on page 43. You can take screenshots (screen captures) of the main display of your system at any time: during l[...]

27 Taking Screenshots Using Screenshots Once you have taken screenshots, connect the US B flash drive to a computer to view, print, or archive the images. To use screenshots (Windows): AutoPlay window 1 Connect the USB flash drive t o a USB port on your c omputer . In the AutoPlay window, sel ect Open folder to view files . NOTE: If AutoPlay does n[...]

28 Managing Passwords Managing Passwords ATTENTION : By default, passwords are disabled on the system, which allows anyone to access the menus and change DVR settings. It is recommended to enable passw ords. See “Enabling and Disabling Passwords” on page 29. Refer to the tables below for the user name (ID) and password required to log in to you[...]

29 Managing Passwords Enabling and Disabling Passwords By default, passwords are disabled. With passw ords enabled, you need to enter your user ID and password to access the system Main Menu, Event List, or Playback mode. To enable/di sable passwords: 1 Cl ick to open the Main Menu. Enter your user ID and passwor d if needed. DVR Passwor d Menu 2 C[...]

30 Using the Main Menu Using the Main Menu To open the Ma in Menu: • Click , OR pr ess the button on the fr ont panel of the DVR. Click on the icons belo w to open sub-menus. 2 3 4 5 6 1 1 Camera : Adjus t brightness, c ontrast, hue, and saturation for each camera. Configur e camer a titl e display, sequence time, and Covert (hidden c amera) sett[...]

31 Using the Main Menu Camera The Camera Menu allows you to adjust the pictur e settings for your c ameras and configur e camer a titl e display, sequence time, and Covert (hidden camer a) settings. Configure PTZ camer as (RS-485 settings). Camera Menu T o access the Camera Menu, click then . • F or instructions on configuring PTZ cam e ras, see [...]

32 Using the Main Menu 3 Right-click until you have e xited all menus to save your settings. Changing the Camera Title Display 1 F rom the Camera Menu, click Camera Titl e T ype . 2 Scr oll up / down t o select the typ e of label tha t you would li ke to appear abo ve your came ras: • : Displays the name of the camera. Y ou can cr eate custom tit[...]

33 Using the Main Menu Setup The Setup Menu allows you to configure system settings including, the date / time, language, video settings, passwords, and the internal fan speed. You can also view system information or reset the DVR to factory settings Setup Menu . T o acces s the Setup Menu, click then . • T o change the date and time, see “Sett[...]

34 Using the Main Menu 3 Click Video-Out Setup . The Video-Out Setup Menu opens. 4 Clic k HDMI Scr een Size , and scr oll up / down to adjus t the screen size. Click HDMI Screen Size and scroll up / down to adjust the screen size NOTE: Adjusting the HDMI Scr een Size setting has no eff ect if the monitor is connect ed with a VGA cable. 5 Right-clic[...]

35 Using the Main Menu Record The Record Menu allows you to configure video recording parameters, including recording mode, schedule and camera vid eo settings. Camera video settings include the video frame rate, image quality, resolution, and audio settings. It also allows you to format hard drives or configure your external hard drive (not includ[...]

36 Using the Main Menu Reading the Storage Calculator A storage calculator shows the approximate maximum continuous recording time available on the hard drive based on your settings. Use the storage calculator to help maximize your hard drive space. Stor age cal culator NOTE: The estimation fr om the St orage Cal culator is based onl y on Continuou[...]

37 Using the Main Menu The HDD Information menu shows the following information about your hard drives: • Rec o rd Mode: C u rre n t re co rd i n g mo d e sel ected. • HDD Mode: Curr ent external har d drive mode sel ected. • Ve n d o r : V endor information about your har d drives. • Size: The ca pacity of your har d drives and the per cen[...]

38 Using the Main Menu NOTE: The DVR supports a single ext ernal hard driv e up t o a maximum size of 2TB. The ext ernal har d drive must be self-power ed to work with the system; it cannot r eceive power fr om the DVR’ s USB port. NOTE: F ootage on the e xternal hard driv e can onl y be acc essed using the DVR or a Windows PC. The footage c anno[...]

39 Using the Main Menu Configuring your External Hard Drive for HDD Mirroring or Extension You can connect a single self-powered external hard drive (not included) to the USB port on the rear panel of the DVR for HDD Mirroring or Extension ( see “External Hard Drive Mirroring or Extension” on page 37 for details). To configure extern al HDD mir[...]

40 Using the Main Menu Alarm The Alarm Menu allows you to configure settings for alarms and motion detection. It also allows you to enable and disable the system buzzers. Alarm Menu T o acc ess the Alarm Me nu, click then . Enabling / Disabling System Buzzers The DVR has two buzzer options, a system buzzer and a key buzzer. The system buzzer beeps [...]

41 Using the Main Menu 2 Configur e the foll owing: • Vloss Response Time : Sel ect the time (in seconds) that the buzzer and on-scr een message will turn on after a Video los s event . • Response Dura tion : Sel ect the time (in seconds) f or the DVR to r ecor d after a motion event. This als o contr ols the duration of the buzzer and on-scr e[...]

42 Using the Main Menu Step 1 of 3: Enable Motion Detecti on on your cameras: 1 Whil e viewing, click to open the Main Menu. 2 Click to open the Alarm Menu. 3 Under ca mer as that you wish to enabl e for motion detection, click Motion Enabl e and sel ect O . 4 R ig ht-c lick to save your c hange s and r eturn to the Main Menu. Step 2 of 3: Configur[...]

43 Using the Main Menu 2 Sel ect the camera y ou wish to configur e. The Motion Detection configur ation window opens. Motion detection is off Motion Detection configur ation window Motion det ection is on Area Sel ectors 3 Click the ar ea or ar eas where y ou would lik e to disabl e / enable motion det ection. Ar eas cover ed by motion det ection [...]

44 Using the Main Menu formatting to take place. The DVR will display "USB Check OK" when formatting is completed. Backing up Video to a USB Flash Drive 1 Connect a formatted USB flash drive (not included) to a USB port. See abo ve for instructions on how to f ormat a USB flash drive to w ork with the DVR. 2 F r om the Backup Menu, click [...]

45 Using the Main Menu To access backed-up video recordi ngs (PC): 1 Connect your USB flash drive to a USB port on your c omputer . An Autoplay window appears. 2 Select Op en Folder to View Files . 3 Doubl e-click the Movie folder to open it. 4 D ou ble - cl ic k fi les to o pe n t h em in QuickTime, or move them to a f older on you r comp uter to [...]

46 Using the Main Menu LAN The LAN Menu allows you to view and adjust the networking settings for the DVR, including the Remote Access user IDs and passwords. Changing settings in the LAN Menu is not necessary to set up you r DV R for rem ot e acces s. For instructions on how to set up the DVR for remote access, see “Setting up your DVR for Remot[...]

47 Using the Main Menu r econnect the power adapter to the DC 12V port. 5 T o confirm that the new port number is sav ed on y our system, pr ess the button on the fr ont panel or r emote contr ol to v i ew System Informa tion. HTTP Port You must update your DVR List in the Client Software to use the new port. Also, when logging into your DVR with a[...]

48 Using the Main Menu • USER1 : Lowest le vel network user, with acc ess to r emote l ive viewing onl y . By default: ID 7 ; password: 1111 . • USER2 : Normal l ev el network user, with acc ess to r emote l ive viewing, playback, and backup onl y . By default, ID 8 ; password: 2222 . • ADMIN (Administrato r) : Highest l evel user, with acces[...]

49 Using the Main Menu NOTE: If the Domain name/URL re q ue s t is tomsmith , the addr ess to acc ess your video will be tomsmith.l or exddns.net using Client Softwar e, or http:// tomsmith.l or exddns.net:80 using a compatibl e Internet br owser . 6 Rig ht-click repeatedl y to save your ch anges and e xit all menus. Configuring Email Alerts You ca[...]

50 Using the Main Menu 8 Click SMTP Pas sword and enter the SMTP passwor d. Click to confirm. 9 Right-click to return to Mail Setup. 10 T o enabl e secur e authentication (such as SS L ), c lic k Log on using Secur e and sel ect O . 11 Cl ick E-m ail A ddr ess . 12 Under Sender’ s E-mail , enter the sender’ s email addr ess using the on-scr een[...]

51 Setting up your DVR for Remote Connectivity Setting up your DVR for Remote Connectivity The DVR supports two options for remote vi ewing over a local network (LAN) or the Internet: Client Software (provided on the CD) for PC and Mac and DVR Netviewer, a built-in, browser-based surveillance viewing software. NOTE: Ex cept wher e noted, the instru[...]

52 Setting up your DVR for Remote Connectivity 3 Reconnect the power adapt er to the DC 12V port on the r ear panel to power the system back on. ROUTER (Not Included) Computer (Not Included) (not required for local viewing) INTERNET Ethernet Cabl e LAN po rt 8-channel model shown Step 2 of 4: Obtain the DVR’s Local IP Address and HTTP Port 1 W ai[...]

53 Setting up your DVR for Remote Connectivity Step 3 of 4: Install the Client Software on your PC or Mac Edge Client Software allows you to view an d configure Edge Series DVR‘s over a local network or the Internet. It is included on th e softw are CD that came with your DVR, or available as a free download from ww w .lo rexte ch nolo gy . com .[...]

Add/ Configur e DVR Open/refr esh con nec tio n Close connection Select D VR Client window 54 Setting up your DVR for Remote Connectivity 2 Click DV R Li st . The DVR List window opens. DVR List 3 Click Add . 4 Configur e the foll owing: • Name: Enter the name y ou would like to use f or your D VR. Y ou can use yo ur name, your company or busines[...]

55 Setting up your DVR for Remote Connectivity Accessing your DVR Remotely Over the Internet Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with internet access. To set up remote connectivit y with your DVR, yo u must: 1 P ort f orwar d the HTTP port (default: 80 ) on your r outer to your DV[...]

56 Setting up your DVR for Remote Connectivity To setup your free Lorex DDNS account: 1 In your br owser, go to http://www .lor exddns.net and click Step 1 . Click Step 1 2 The My Lor ex acc ount login scr een opens (if you ar e alr eady logged in, skip t o step 4). Cr eate a new acc ount or l og into an existing ac count. T o creat e a new acc oun[...]

57 Setting up your DVR for Remote Connectivity 5 Under Y our Addres s, select an addr es s or click Enter a New Addr ess to cr eate a new addr ess. Fill in your addr ess information and click Cr eate Addr ess . Enter your addr ess information Click Create Address 6 Fill in the warranty r egistration f orm with your pr oduct and pur chase details. C[...]

58 Setting up your DVR for Remote Connectivity 7 A page pops up t o pr ompt you to r egister your p roduct f or Lor ex DDNS. Click Set Up a Ne w DDNS . Click Set Up a New DDNS 8 Configur e the foll owing: Sele ct your prod uct warranty Enter a Devic e Name of your choice Enter the pr oduct’ s MAC addr ess Ente r the web site addres s that will be[...]

59 Setting up your DVR for Remote Connectivity • URL Request: Ent er the web site addr ess that will be used to c onnect to your Lor ex pr oduct. F or exampl e, if y ou enter tomsmith , the addr ess t o acces s your video will be tomsmith.l or exddns.net using Client Softwar e or http://tomsmith.l or exddns.net using a compatibl e web br owser . [...]

60 Setting up your DVR for Remote Connectivity 5 Configur e the foll owing: • DDNS User Name: Enter the DDNS User Name from the c onfirmation email that was sent to you after you cr eated your DDNS account. • DDNS Password: Ent er th e DDNS Device Passwor d fr om the confirmation email. • DDNS Domain Name: Ent er the Domain name/URL Request f[...]

61 Setting up your DVR for Remote Connectivity Advanced Networking Configuration (Optional) The following steps are recommended to ensure your DVR is secure and accessible at all times, even in the event of a power failure. Please note that some of the steps below require you to reconfigure the settings for your DVR in the Client Software. • As s[...]

62 PC and Mac Client Software fo r Remote Viewing PC and Mac Client Software for Remote Viewing Client Software is available that allows you to access your system from any PC or Mac with an Internet connection. The Client Software is compatible with any Edge Series DVR, and it can save the device information for multipl e DVRs. This mean s you can [...]

63 PC and Mac Client Software for Remote Viewing Client Window Client Window (PC version / 8-channel model sh own) NOTE: The appearance of the client window diff ers bef or e you connect to y our DVR. 1 2 7 4 5 6 10 9 3 8 1 DVR L ist : Click to c onfigure the c onnection information f or your DVRs. Can save multipl e Edge Series DVRs f or quick acc[...]

64 PC and Mac Client Software fo r Remote Viewing • Captur e : Click to tak e a screenshot of the display scr een. • HDD Reader : Clic k t o playback / backup video fr om an ext ernal hard drive (not included) connected to the computer using a USB cabl e (not included). This allo ws you to quickl y backup long segments of video, such as hours o[...]

65 PC and Mac Client Software for Remote Viewing • Name: Enter the name you would like to use f or your DVR. Y ou can use y our name, your company or busines s name, or anything of y our choic e. • IP / DDNS: Enter the DDNS addr ess or IP addr ess of y our DVR. F or the DDNS addr ess, enter the Domain name/URL Request sent t o you in the confir[...]

66 PC and Mac Client Software fo r Remote Viewing Live Viewing Mode Channel View buttons Channel buttons 8-channel model shown By default, the Client Software launches in Live Viewing mode. To use Live Viewing: 1 Cl ick . 2 Click the View buttons (for exa mp le, ) to vie w in Quad, 9-way split, or 16-way split (16-way sp lit av ailable on 16-channe[...]

67 PC and Mac Client Software for Remote Viewing Using the Pop-Up Calendar Pop-Up Calendar Drag slider to adjust time 1 Click t o open the Pop-up Cal endar to sel ect the date and time. 2 Cl ick  to change the month. 3 Click to sel ect a date. 4 Click  to set the time or drag the slider to adjust time in 30 minut e increments. 5 Click S[...]

68 PC and Mac Client Software fo r Remote Viewing 3 Under Start Time, click to open the pop-up cal endar and sel ect a date and time. Click the SET button. Backup contr ols Expanded calenda r view 4 Under Stop Time, click to open the pop-up cal endar and sel ect a date and time. Click the SET button. 5 Click Start to begin backup. It may take sever[...]

69 PC and Mac Client Software for Remote Viewing Changing Bitrate Speed 1 Click the Bitrate ta b from Setup Mode. Bitrate tab Sel ect bitrate speed Click Apply 2 Under Bitrate, sel ect a bitrate speed . A higher bitrate speed impr oves the quality of the video str eam but r equires mor e bandwidth. If the video is taking a l ong time to update or i[...]

70 PC and Mac Client Software fo r Remote Viewing 4 Click Apply to sav e your settings or click Clear to e xit without saving. 5 T o ensure y our DDNS settings are sav ed on your system, disc onnect the power adapter fr om the r ear panel of your syst em. Allow the sys tem to power down f or 15~20 seconds. Rec onnect the power adapter . NOTE: Pl ea[...]

71 PC and Mac Client Software for Remote Viewing 4 In the Interval dr op-down menu, sel ect the minimum interval between e vent notification emails. F or exampl e, if you set the interval t o 5 minutes, the DVR will only send al erts every 5 minutes when an ev ent occur s. 5 Under the Rec eiver Email fields, enter the email addr ess or addr esses y[...]

72 PC and Mac Client Software fo r Remote Viewing • (Mac) Click the F ont Option button and use the menu to change the f ont and font size. • (PC onl y) Use the Language drop-do wn menu to sel e ct the language f or the camera titl es. 4 Click A pply to sav e the new titl es to your DVR. 5 Return to your D VR and r efresh your scr een by changi[...]

73 PC and Mac Client Software for Remote Viewing Manual Recording (PC Only) You can use the REC button to create a manual recording of the display area anytime during live viewing. NOTE: Manual r ecor ding is not availabl e on Mac or via bro wser . To take a manual recording: 1 Cl ick the REC but ton ( ). The REC button flashes to indic ate manual [...]

74 PC and Mac Client Software fo r Remote Viewing 2 Click Speed Dome . Speed Dome contr ols open. Speed Dome Co ntrols Click the Arr ows to change the camera Pan and Tilt Click X to close Speed Dome con trols NOTE: The Speed Dome contr ols ar e identical to the contr ols available thr ough the DVR. Fo r d e t a i l s , see “Contr olling PTZ Camer[...]

75 PC and Mac Client Software for Remote Viewing To playback video using the HDD Reader: 1 Under Play Time , clic k and use the pop-up cal endar to sel ect a date and time to play back. Click to select Playback time Click to sel ect channel Click to be gin Playback 2 Sel ect the channel you would lik e to playback and click  to begin playback. 3[...]

76 DVR Netviewer: Viewing Your DVR Using a Web Browser DVR Netviewer: Viewing Your DVR Using a Web Browser DVR Netviewer is a built-in, browser based software for remotely connecting to your DVR. This section only covers how to connect to your DVR using compatible browsers. It assumes that you have completed all t he steps in the section “Setting[...]

77 DVR Netviewer: Vi ewing Your DVR Us ing a Web Browser Use the following format to connect to your DVR using an IP address: http:// , the IP address, and then colo n and the HTTP port number (default: 80 ). See below for an example. Internet Explor er connected to a local IP addr ess IP Addr ess Colo n HTTP port number http:// Connecting to the D[...]

78 DVR Netviewer: Viewing Your DVR Using a Web Browser Internet Explorer You must port forward your router before you can connect to your system using a web browser (e.g. Internet Explorer) ! Remote viewing using Internet Explorer is supported on Internet Explorer versions 6 and higher. The instructions below describe how to connect to your DVR on [...]

79 DVR Netviewer: Vi ewing Your DVR Us ing a Web Browser 5 Click Inst all . DVR Netviewer launches. Internet Explorer 9 / 10 You must use compatibility mode to conn ect to your DVR using Internet Explorer 9 or 10. To view your DVR using In te rnet Explorer 9 or 10: 1 Open Internet Expl or er . On Windows 8, you mus t use the Desktop version of Inte[...]

80 DVR Netviewer: Viewing Your DVR Using a Web Browser 6 Click Insta ll in the attention bar . Click Install The page r efreshes. 7 Re-enter your re m o t e a cce s s I D and pas swor d and click Login . An install wi ndow appears. 8 Click In sta ll . DVR Netviewer launches. Click Inst all Mozilla Firefox You must port forward your router before yo[...]

81 DVR Netviewer: Vi ewing Your DVR Us ing a Web Browser 3 Next t o the add-on call ed IE T ab V2 , clic k Install to install the e xtension. 4 Click Re start now or r estart Fir efo x manually . 5 Enter your DVR’ s DDNS a ddress or IP address int o the addr ess bar . 6 Right-click anywher e on the page, and then click View Page in IE T ab . The [...]

82 DVR Netviewer: Viewing Your DVR Using a Web Browser Google Chrome You must port forward your router before you can connect to your system using a web browser (e.g. Google Chrome) ! You must download an extension called IE T ab be fore Chrome can connect to your DVR. NOTE: The ins t ructions and illustrations bel ow serve as a guideline onl y . G[...]

83 DVR Netviewer: Vi ewing Your DVR Us ing a Web Browser 4 Next t o IE T ab, click Add to Chr ome , and then click Inst all . Add to Chr ome Install 5 Enter your DVR’ s DDNS a ddr ess or IP address in the addr ess bar . 6 In the Chr ome bro wser, click to open the IE T ab extension. • A secondary IE T ab addr ess bar appear s in the br owser wi[...]

84 DVR Netviewer: Viewing Your DVR Using a Web Browser 8 Y ou must install the Activ eX ® plug-in for DVR Netview er to function. Click the attention bar at the top of the main page and select Install this Add-on for All Users on This Computer... . DVR Netviewer will r eset. Click the attention bar Sel ect Install th is Add-on for All Users on Thi[...]

85 Mobile Apps: Ac cessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. NOTE: P ort forwar ding and DDNS r egistration ar e r equir ed befor e you can c onnect to the D VR using a mobil e device. Differ ent featur es a[...]

86 Mobile Apps: Accessing your DVR Using a Mobile Device iPhone / iPad App You must port forward your router before you can connect to your system using a mobile device (e.g. iPhone/iPad) ! iPhone Users  To connect to your DVR using the iPhone, you need to download and instal l the Lor ex Li ve application from the App Store. iPad Users  To c[...]

87 Mobile Apps: Ac cessing your DVR Using a Mobile Device The Lorex Live Interface The Lorex Live interface allows you to view a single camera in windowed (portrait) or full-screen (landscape) view, switch between connected cameras, and playback recorded video. T ouch here to see Camera List T ouch to switch cameras Viewing interfa ce on the iPhone[...]

88 Mobile Apps: Accessing your DVR Using a Mobile Device To playback recorded video on the iP hone: 1 T ouch the right button at the bottom of the scr een to ac cess Playback Controls. T ouch here to ac cess playback con trols Playback contr ols T ouch to ope n playbac k cal e ndar Sel ect date and time for playback and touch Set 2 T ouch the butto[...]

89 Mobile Apps: Ac cessing your DVR Using a Mobile Device 5 Under ID and Pas sword, enter the Remote Ac cess user ID (default: 9 ) and Passwor d (default : 3333 ) for the D VR. 6 T ouch the Connect button at the top-right corner of the scr een. • If you are asked if you want to save c han ges, touch YES t o sav e your DVR’ s information in the [...]

90 Mobile Apps: Accessing your DVR Using a Mobile Device Using the Address Book on the iPhone / iPad The Address Book can save the device inform ation for multiple Edge Series DVRs. This means you can easily switch between multiple DVRs located in your home, business, or elsewhere without having to re -enter the address or password. On the iPad, th[...]

91 Mobile Apps: Ac cessing your DVR Using a Mobile Device Accessing Backed up Video on the iPad For instructions on how to back up video, See “Backup Mode” on page 67. Backed up video files can be accessed using the Backup File list. To access backed up video files: 1 Whil e you ar e logged int o the DVR or fr om the DVR setup scr een, touch th[...]

92 Mobile Apps: Accessing your DVR Using a Mobile Device Android App To connect to your DVR on an Android phone or tablet, you need to download and install the Lor ex Mobile Edge app from the Google Play Store. You must port forward your router before you can connect to your system using a mobile device (e.g. Samsung Galaxy S, HTC Incredible S) ! N[...]

93 Mobile Apps: Ac cessing your DVR Using a Mobile Device Lorex Mobile Edge Viewing Interface T ouch to switch camera s T o uch to acce ss cam era Selection Scr een T ouch to View menu T ouch for Setup Menu (see below) Tap inside video area to view in full-screen landscape mode Lorex Mobile Edge shows a single camera vi ew. When you connect to your[...]

94 Mobile Apps: Accessing your DVR Using a Mobile Device Playback Mode Use Playback mode to view recorded footage from your DVR on your Android device. Sel ect camera Return to pl ayback con trols Sel ect playback time Rewind Pause Pl ay Rewind To use Playback mode: 1 Ta p Menu ( )> Setup ( )> Playback to open Playback mode. 2 T o select a ca[...]

95 Mobile Apps: Ac cessing your DVR Using a Mobile Device PTZ Controls You can control your PTZ cameras (not incl uded) and configure PTZ presets from yo ur Android device. NOTE: Bef or e you can use PTZ contr ols, you must c onnect a PTZ camera to your DVR. See “ Appendix C: Connecting PTZ Cameras” on page 108. To control your PTZ came ras (no[...]

96 Mobile Apps: Accessing your DVR Using a Mobile Device Address Book The Address Book can save the device information for multiple Edge Series DVRs. This means you can easily switch between multiple DVRs located in your home, business, or elsewhere without having to re-enter the address or password. Addres s Book To connect to a DVR in your Addres[...]

97 Mobile Apps: Ac cessing your DVR Using a Mobile Device Blackberry App To connect to your DVR using a Blackberry smartphone, you must download and install t he Mobile View Application from ww w .lo rexte ch no log y . com . You must port forward your router before you can connect to your system using a mobile device (i.e Blackberry 9000) ! Requir[...]

98 Mobile Apps: Accessing your DVR Using a Mobile Device 6 Click Import Fil es . Import F iles Appl y 7 Locate the f older wher e you extr acted the Mobile Vi ew er in st al l fi les . S e lec t th e M o bi le V ie w install fil e (ends in an . alx ext ension), and then click Open to ins tall th e fil e. 8 Click A pply to com plete th e inst alla t[...]

99 Mobile Apps: Ac cessing your DVR Using a Mobile Device 3 Open the MobileV iew applic ation. MobileView Opening Mo bile View 4 Under IP/DDNS, enter the DVR’ s DDNS addr ess in full (e.g. tomsmith.l ore xddns.net ) 1 . Sel ect KEEP ME SIGNED IN to s ave yo ur lo g in information Connecting to your DVR 5 Under PORT, enter the DVR’ s HTTP port. [...]

100 Mobile Apps: Accessing your DVR Using a Mobile Device To change the channel view: • Pr ess the number k eys to jump to the desir ed channel (for e xample, pr ess 3 t o switch to channel 3). Channel 1 Channel 3 Connecting to your DVR Viewing Tips: • If you have wir el ess internet acc ess at home, you may switch y our Blackberry into WiFi mo[...]

101 Mobile Apps: Ac cessing your DVR Using a Mobile Device 3 Select Advanced Options > Opening APN settings m enu TCP/IP 4 Sel ect the checkbo x beside APN Settings APN addres s Example Enabling APN settings to enable APN. 5 Beside APN, enter y our APN. You must obtain the APN from your local service provider. 6 Exit to sav e your settings.[...]

102 Appendix A: System Specifications Appendix A: System Specifications EDGE2 Series SYSTEM Operating System: Linux (embedded) Pentaplex: Simultaneous View , Record, Playback, Backup & Remote Configuration Number of Channels: 8/16 Channel Inputs/Outputs Video In: 8/16 x 1Vp-p, CVBS, 75ohms, BNC VGA Out: VGA compatible HDMI Out: HDMI compatible [...]

103 Appendix A: System Specifications EDGE3 Series As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify prod uct design, specifications, and prices without notice and without incurring any obligation. E&OE[...]

104 Appendix B: Assigning a F ixed IP to your DVR Appendix B: Assigning a Fixed IP to your DVR When connecting to your DVR through a local area network (LAN), you have the option of connecting to your system by entering the lo cal IP of the DVR in a web browser. The local IP of your DVR is like your home’s address. If someone wants to visit you, [...]

105 Appendix B: Assigning a F ixed IP to your DVR DHCP Scope A DHCP scope is a range of IP addresses that your router can immediately assign to devices. A common DHCP scope is 100-255, al though this varies between router models (check your router’s owner’s manual for more information). If the DHCP scope is 100-255 and the router’s IP address[...]

106 Appendix B: Assigning a F ixed IP to your DVR 3 Under DHCP Server Setting, loc ate the Start IP Addr ess . This value is the first IP addr ess that the r outer will as sign to devic es that connect with DHCP . This means that you can as sign any IP addr ess to you r DVR that is lower than this value. Start IP Addr ess  192.168.0.100 DHCP Sco[...]

107 Appendix B: Assigning a F ixed IP to your DVR 5 T o confirm that the new port n umber is saved on your sys tem, pr ess the button on the fr ont panel or r emote contr ol to view the Sys tem Information Confirm the new IP addr ess IP addr ess DHCP disabled You have now assigned a fixed IP address to yo ur DVR. The DVR will al ways be assigned th[...]

108 Appendix C: Connecting PT Z Cameras Appendix C: Connecting PTZ Cameras You can connect RS-485 PTZ cameras (not included) to the RS-485 port on the rear panel. T o connect a PTZ camera to the DVR: 1 Connect the T ransmit+ (TX+) cabl e to the + side of the RS-485 po rt on the r ear panel. 2 Connect the T ransmit- (TX-) cabl e to the - side of the[...]

109 Appendix C: Connecting PTZ Cameras 8 Click Pr o toc ol and scroll up/down to sel ect the PTZ protoc ol for your camera. 9 Right-click until you have e xited all menus to save your changes. Controlling PTZ Cameras To access PTZ controls locally on your DVR: 1 Sel ect the channel that your PTZ camer a is conn ec ted to. If y our DVR is in Split-S[...]

110 Appendix C: Connecting PT Z Cameras Creating PTZ Presets 1 Adjust the camer a position and zoom as needed. 2 Click SET . The pr esets available turn blue. 3 Click the number of an availabl e preset t o save the camera position to that pr eset. Loading PTZ Presets • Click the number of the pr eset you would like the c amera to go to. Deleting [...]

111 Appendix D: Recordin g and Playing Audio Appendix D: Recording and Playing Audio The DVR is capable of recording one audio cha nnel, which can be assi gned to any available camera channel. Audio recording requires an audio-capable camera (not included) or self-powered microphone (not included). The DVR can play audio fr om self-power ed speake [...]

112 Appendix D: Recordin g and Playing Au dio 6 Click Audio , and then scroll up / down t o select t he channel your camer a is connected to. Video Frame Rate Menu Select Audio channel • If you ar e using a self-power ed micr ophone (not included) sel ect the channel you would lik e to re co rd a ud i o t o. 7 Rig ht-click to save your ch anges a[...]

113 Appendix E: Mounting the DVR to a VESA M ount Appendix E: Mounting the DVR to a VESA Mount The DVR is designed to mount to the back of most LCD monitors with a VESA mount. You m a y a l s o m o u n t i t t o a w a l l o r l e a v e t h e s y s t e m i n a s t a n d a r d h o r i z o n t a l o r v e r t i c a l p o s i t i o n . ATTENTION : You [...]

114 Appendix F: Replac ing the Hard D rive Appendix F: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 2 terabyte (TB). NOTE: It is r ecommended to use surveillanc e or security-certified har d drives, which ar e designed t o be r eliabl e[...]

115 Appendix F: Replac ing the Hard Drive 4 Hold the har d drive in place with your hand an d c arefull y turn the DVR o ver . Remove the har d drive scr ews (4x) on the bottom panel of the D VR. It is EXTREMEL Y IMPORT ANT that yo u hold the hard dr ive in place while turning th e DVR over and remov ing the bottom panel screws. Not holding the har[...]

116 Appendix F: Replac ing the Hard D rive 5 Car efully slide the har d drive back until it is cl ear of the SA T A connector and lift it out of the DVR . SA T A connector Replacing the Hard Drive To replace the hard drive: 1 Place the har d drive into the DVR. Mak e sur e to align the SA T A ports on the har d drive with the D VR SA T A connector [...]

117 Appendix F: Replac ing the Hard Drive 4 Car efully turn the DVR back ov er . 5 Hold the top panel of the DVR at an angle, and insert the panel edges under the lip on the front panel. Lower the top panel onto the DVR. T op panel edges 6 Replace the scr ews (2x) on each of the side panels of the DVR. 7 Replace the singl e scr ew on the back panel[...]

118 Appendix G: Upgrading Firmware Appendix G: Upgrading Firmware Firmware upgrades can provide improved f unctionality to your DVR. When firmware upgrades become available, you can download them for free from ww w .lo rexte ch no log y . com Prior to upgrading your system’s firmware, you must first format your USB flash drive (not included) so i[...]

119 Appendix G: Upgrading Firmware 6 The system checks the USB flash drive f or a compatibl e firmwar e file and asks you to c onfirm the upgrade. Click Ye s to begin the firmware upgrade. DO NO T unplug the DVR or disconnect the USB flash drive while the upgrade is installing . The system will prompt you when the upgrade is complete. 7 When the up[...]

120 Appendix G: Upgrading Firmware 4 Click the Delete all butt on. Delete all NOTE: Clicking the Del ete all button cl ears all internet hist ory, temp files, cookies, and saved f orm data. 5 Click Ye s on the pr ompt. 6 Click Cl ose and then click OK to exit and save your chan ges . 7 Res tart Int ernet Explor er . 8 Aft er you have c l e ar e d y[...]

121 Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before call ing Lorex Technical Support: Err or Possibl e Causes Solutions • System is not rec eivi ng power, or is not powering up • Cabl[...]

122 Troubleshooting Troubleshooting (Continued) Err or Possibl e Causes Solutions • There is no pictur e on the moni tor/T V afte r connecting it to the DVR • Monitor/TV not detected by DVR • Power off the monit or and DVR. Power off the monitor and DVR. Power on the monitor/TV, and then power on the DVR • Input channel for DVR not sele cte[...]

123 Troubleshooting Troubleshooting (Continued) Err or Possibl e Causes Solutions • There is no pictur e on selected channels / camera pictur e is not being displ ayed • Camera cables are l oose or have become disconnected • Check the camera power/video cable and connections • Disconnect and rec onnect the cable at the system and at the c a[...]

124 Troubleshooting Troubleshooting Remote Connections Err or Possibl e Causes Solutions • Cannot connect to the DVR o n a lo cal ne twor k • DVR not connected to r outer • Connect an Ethernet cabl e from the D VR LAN port to y our r outer, then disconnect and r econnect th e power adapter fr om the DC 12V port on the D VR • DVR and compute[...]

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