Lucent Technologies 585-310-748 manual

585- 310- 748 Comco de 10788 9354 Issue 2 Januar y 1997 I NT UITY ™ Multimedia Messaging User’ s Gu ide[...]

Copyright  1996, Lucent T echnologies All Rights Reserved Printed in U.S. A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of prin ting. However, information is subject to change. Y ou r Responsibi lity for Y our System’ s Security T oll fraud is the unauthorized use of your tele[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Contents Page iii Contents Contents iii ■ Important Numbers and Code s for Your Me ssag ing S ystem vii ■ Welcome 1 ■ Call Your M ailbox 3 ■ Get Aro und in Yo ur Ma ilbox 4 Voice P rompt s and H elp 4 Basic C omm ands 5 ■ Change Your Pas swor d 6 ■ Record Y[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Contents Page iv Sending a Multi media Message by Forwardi ng E- Mail and Atta ch ed Fi le s 22 Enhanced Delivery Options 23 ■ Leave a Messag e When a U ser D oesn’t An swer 25 ■ Set Fax/E- Mail P rint Opt ions 27 Selecti ng Auto print/Au todele te (Opti onal) 28[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Contents Page v ■ Set Ad dressing Optio ns 53 Addres sing a Me ssag e Before Recordin g It 53 ■ Leave Message s with the Gues t Pass word 55 Leaving a Guest P asswor d Messag e 55 ■ Tips and Hi ghlig hts 57 General Me ssag e Handlin g 57 Getting M essages 57 Leav[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Contents Page vi[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page vii Imp ortant Numb ers and C odes for Your Mess aging Sys tem Impo rtant Numb ers and Co des for Y our Messa ging System T his p ag e lists t he p rimar y nu mb ers an d c od es you nee d to use yo ur mul timed ia messa g ing system effec tively . If the b lanks [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page vii i Important Nu mbers an d Codes for Your Me ssaging System ■ Avail ab le op tions for joined mailb oxes (marked w ith X ): ■ Current larg e list ext ens io ns : F or in for mation a b out P C-b a sed voic e/fax me ssag e han d ling , see t he Luc ent Intui[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 1 Welco me We l c o m e W ith the I NT UIT Y TM AUDIX ® mess ag ing syst em, you h ave t he f ollowi ng c ap ab ilit ies u sing your t elep hone: 1. A b inary file is a c omputer software file that you c an look at with the app rop riate software p roduc t. F or [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 2 Welco me 1. CAUT ION: By send ing or rec eiving an atta c hed file, you mig ht inad vertently s p read a c omp uter viru s. Always c hec k files you send or rec eive for virus es b efore ru nning them. Luc ent I NT UIT Y Mess ag e Manager Luc ent I NT U IT Y Mes[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 3 Call Your Mail box Call Y our Mailbox Y our mail b ox stores inc omi ng and outg oing voic e, fax, e-mail , or mul timed ia mes sag es and head ers. Y our mailb ox stores mes sag es b y their status ( see Fi g u r e 1 ). Figur e 1. Y o ur V oice M ailb ox T o c [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 4 Get Aro und in Your Mailb ox Get Around in Y our Mailbox W hen y ou c all your mailb ox and log in, you reac h the Main Me nu. T he Mai n Menu is also referred to a s the Ac tivity Menu. V oice Prompts and Help Afte r you lo g in, the vo ic e p romp ts always te[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 5 Get Aro und in Your Mailb ox Basic Commands T ouch-T one Keys Command ( or ) Help ( or ) R etu rn to Main Me nu ( or ) W ait (or ) Look up numb e r/name (or ) E xit system T ransfer c a ll to op erator (or ) D elete (o r ) Und el ete (o r ) Hold messag e in c at[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 6 Chan ge Your P assword Change Y our Passw ord Y our system ad ministra tor estab lishe s your d e fault p assword . Chang e this p assword immed iate ly after y ou log in the fi rst tim e. T o c hang e your p as swor d : 1. P r ess from t he Main Me nu. 2. E nte[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 7 Record Your Name Record Y our Name R ec ord your name to rep lac e the s ystem g reeting for you r mailb ox. Call ers hea r your voic e and feel c omfort ab le they h ave reac hed the rig ht p erson. T o rec or d your name : 1. P r ess from t he Main Me nu. S p [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 8 Reco rd a Greet ing for Call ers Record a Greeting for Callers W hen y ou d on’t a nswer yo ur telep ho ne, the system works jus t like an answeri ng mac hine . T he sys tem send s th e c all to y our mai lb ox. T hen , the c aller eit her he ars a system g re[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 9 Reco rd a Greet ing for Call ers Figure 4. Recor d Basic Greeting 2 Recording a Speci al Greeting for V oice/Fax Messages F ax mes sag ing is ne w . S o y our g reeting should b rief ly tell c allers how to sen d a fax to your ma ilb ox num b er. E xam p l e: ?[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 10 Record a Greeting for Call ers Recording a Speci al Greeting for a Personal Fax Ex tension If you rec eive freq uent faxes , your sy stem ad ministr ator may set up a sec ond fax-onl y extens ion, yo ur p e rsonal fax exte nsion. In this c ase, your g reeting s[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 11 Get Me ssa ge s You’ ve Rece ived Get M essag es Y ou’ve R eceive d Y ou c an liste n to: ■ Messa g e head ers, whic h tell you: — Messa g e typ e(s) — voic e, fa x, e-mai l, and /or b inar y fil e — W ho s ent the mes sag e — W hen t he mes sag e[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 12 Get Me ssa ge s You’ ve Rece ived If so meone se nd s you a messa g e with two or m ore c omp onents of th e same med ia, th e system tel ls you that some c omp onen ts c ould n’t b e d elivered . In this c ase, c ontac t the send e r to find out wh at you [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 13 Get Me ssa ge s You’ ve Rece ived c . P ress to sen d , or enter a d el iver y op tion, then p ress . S ee ‘‘ E nhanc ed Del ivery Options ’ ’ o n pa ge 2 3 . NOTE : T he c omp onents of a resp onse or m essag e you forwa rd alwa ys h ave the follow i[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 14 Get Me ssa ge s You’ ve Rece ived Figure 5. G et and Respond to Messages 3 3. T he b old line in this f i g ure shows the sim p les t, most d ir ec t p ath. Log int o mailb ox Print fax and e -mai l Pri nt to d efault fax mac hine Print to fax machi ne attach[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 15 Get Me ssa ge s You’ ve Rece ived Handling a Call When Y ou Hea r Fax T ones Y ou may ans wer you r p hone and hear fax tone s. F ax tones ind ic ate someon e’s tr yi ng to send you a fax. In thi s c ase, you must manu ally tr ansfer th e c all to you r mai[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 16 Get Me ssa ge s You’ ve Rece ived 4. S e lec t one of the followi ng op tions: Fax Print Pre fixes Y our syst em ad minist rator may d e sig nate th e same fax p rint p refix for inter n al, loc al, lo ng d istanc e, an d inter national c alls o r a d ifferen[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 17 Get Me ssa ge s You’ ve Rece ived a. Conne c t the fax m od em to the c omp uter with a ser ial c ab le (if y ou’re using an exte rnal mod em). b . Conne c t your tele p hone wall jac k to th e mod em jac k m arked “ Line.” c . Connec t t he telep hone [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 18 Record a nd Send M essages Record and Se nd Messages S end in g voic e, fax , voic e-fa x, and voi c e-e-mail messag es from your mai lb ox are simil ar tasks , b ut there are imp ort ant d iffer enc es: ■ Y ou c an rec o rd an d send a voic e mes sag e from [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 19 Record a nd Send M essages Sending a V oice or V oice-Fax Message NOTE: T his p roc ed ure says to rec ord the mess ag e, then ad d ress it. F o r an alte rnat ive seq uenc e, see ‘‘ A ddr e s s i n g a M e s s a ge B e f o r e R e co r di n g I t ’ ’ o[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 20 Record a nd Send M essages 5. P ress to a p p rove th e ad d r ess. 6. (Op tional ): T o attac h a fax , p ress . T his op tion work s only i f you are using a p hone a ttac hed to a fax m ac hine. 7. P ress to s end . Or, ente r othe r op tions, an d p r ess t[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 21 Record a nd Send M essages Sending a Fax-Only Mes sage T o send a fax -only mes sag e from a telep hone th at is atta c hed to a fax mac hine: 1. P ress from the Main Men u. 2 . P r e s s t o by pa s s v o i ce r e co r di n g. 3. Ad d ress the mess ag e. (S ee[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 22 Record a nd Send M essages Sending a Multimedi a Message by Forwarding E- Mail and At tached Files Y ou c an send e-mai l and /or an att ac hed file t o your ow n p hone mail b ox and then for ward it. Howev er, you mus t rec ord a voi c e messag e when you for[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 23 Record a nd Send M essages Enhanced Deliver y Options W hen y ou ha ve c reated /ad d res sed a mess ag e and are read y to send , se veral d e live ry op tions are availab le. S elec t any o f the fol lowing : R eview d elivery op tions Make you r messa g e p [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 24 Record a nd Send M essages Figure 7. Enhanced Call D elivery 5 5. T he b old line in this f i g ure shows the sim p les t, most d ir ec t p ath. Ente r Enter Approv e Deliver at next occurrence Delete Enter Enter Hour Minutes Month Day Approv e Options Privat e[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 25 Leave a M essage When a U ser Doesn’ t Answer Leave a M essage W hen a User Doe sn’t Answer If yo u c all a use r who d oesn’t answer, your c all g oes to the u ser’s mai lb ox. At th is p oint, you hav e several op tions f or maki ng full and effic ien[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 26 Leave a M essage When a U ser Doesn’ t Answer Before or afte r leaving a m essag e, you c an transfer to anothe r extensio n. T o trans fer to an other ex tension: a. P ress T ( ). b . E nter the exten sion. c. P r e s s . NOTE: If you rec ord a m essag e and[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 27 Set Fax/E-Ma il Print Optio ns Set Fax/E-Mail Print Options T o p rint fax es and e-mail t o the same fax ma c hine eac h time, selec t the tel ep hone numb er of a fax ma c hine as your de f a u l t fax p rint numb e r. To selec t you r d efault fax/e -mail p [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 28 Set Fax/E-Ma il Print Optio ns Sel ectin g Au topr int/A utod elet e (Op tion al) T o have your fax es p rint auto matic ally to the d efaul t fax mac hine , d o the followi ng : NOTE: Autop rint inc lud es e-mai l if the e -mail i s inc lud ed in the s ame m e[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 29 Create M ailing Li sts Create Mailing Lists A mail ing list is a l ist of us ers to wh om you mig ht sen d a messag e simulta neousl y . A maili ng list c an save y ou a lo t of tim e if yo u p eriod ic ally send mess ag es to the same gr o u p o r gr o u ps o [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 30 Create M ailing Li sts Figure 9. Create a Mai ling List 7 Deleting Add resses from a List T here are two ways to d elete ad d resses: ■ R evie w the li st until you fi nd an ad d r ess, then p ress ( ), or ■ At ste p 4 (when c rea ting a list ), ent er the [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 31 Create M ailing Li sts Scanning List Summaries 1. P ress fr om the Ma in Men u. 2. Listen to the l ist summar y . 3. P ress a ny of the fo llowing : Reviewing and Modi fying a List 1. P ress fr om the Ma in Men u. 2. E n ter the li st own er’s exten sion and [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 32 Set the Mes sage Me dium You Want to Ge t First Set t he Me ssage Me dium Y ou W an t to G et First Y ou c an set yo ur ma ilb ox so that the first me ssag es you g et over t he telep hone are in a sp ec ific med ium. T hus , if you s p ec i fy faxes as your p [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 33 Create an d Use Mul tiple Personal Greeting s Create and Use Mu ltiple Personal Greetings After you have rec o rd ed sever al p ersonal g reeting s, you ma y want t o assig n thos e g reeting s to sp ec ific typ es of inc omi ng c alls. Be sid es the b asic mod[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 34 Create an d Use Mul tiple Personal Greeting s Defining Call T ypes the First T ime 1. P ress from the M ain Me nu. 2. P r ess one of the f ollow ing: 3. P r ess one of the f ollow ing: Changing Call T ypes 1. P ress from the M ain Me nu. 2. P ress a ny of the f[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 35 Create an d Use Mul tiple Personal Greeting s 6. P ress to a p p rove. 7. P ress ( ) to return to the Main M enu. NOTE: T o set up d ifferent g r eeti ng s stric tly for p rime-tim e and out-of hours c alls , you must assig n the same g reeting to the two p rim[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 36 Create an d Use Mul tiple Personal Greeting s Scanning All Gree tings 1. P ress from the M ain Me nu. 2. Listen to the s tatus of the fir st g reeting . 3. P ress a ny c omb inatio n of the following : 4. P ress to q uit sc anni ng . Listen t o a g reetin g . R[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 37 Create an d Use Mul tiple Personal Greeting s Figure 10. Creat e Multiple Person al Greeting s Differen tiat e: Inter nal /extern al Busy/no a nsw er Out- of-H ours T ur n of f Out -of- Hours Same gree ting for all calls Approve Use f or each call type Use f or[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 38 Check and Reuse O utgoing or Filed Messa ges Check and Re use Outgoing or Filed Messages After you ’ve sen t a mes sag e, it p rog resses throug h a series of stat us c ateg ories. These c ateg ories are:: Y ou c an c hec k the stat us o f outg oing mes sag e[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 39 Check and Reuse O utgoing or Filed Messa ges 3. P r ess any or n one of th e foll owin g : NOTE: F or d elivered or ac c essed messag es , you c an listen to the head ers on ly . A fter you review an ac c essed mess ag e head er, the s ystem d elete s the head [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 40 Check and Reuse O utgoing or Filed Messa ges c . Chang e d eliv ery times or op tions. Figure 1 1. Checking Status of Messag es Y ou’ve Sent 8 8. T he b old line in this f i g ure shows the sim p les t, most d ir ec t p ath. Ti p s Y ou c an c hang e/re-send [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 41 Create a Personal D irectory Create a Pe rsonal Directory Y ou c an c reate a p ersonal d ir ec tor y of a b b reviate d names ( aliases) for freq uently used ad d resses. E ss entially , it’s a sop histic ated sp eed -d ialin g feature. NOTE: Y ou must b e a[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 42 Create a Personal D irectory Reviewing and Deleting Entries from a Dire ctory 1. P ress from the M ain Me nu. 2. P ress: ■ to review all a liase s. W hi le liste ning to e ac h entr y , p ress: ■ to r evie w sp ec ific aliase s: a. E n ter an al ias to revi[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 43 How to Use Directory Assistance How to Use Directory Assist ance If yo u know the name o f a p erson , you c an us e d irec to ry assis tanc e to find tha t p erson’s extens ion. If yo u know the ext ension, y ou c an use d irec tory assis tanc e to find the [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 44 Scan /Prin t Mess age s Quic kl y Scan/Print Messages Quickly T he a utosc an o p tion lets you g et messag es aut omatic all y with just 2 b utton p resses. Autosc an i s useful for c ar telep ho ne users b ec ause it req uires fewer b utton p resses. T he a u[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 45 How the Syste m Interpret s Text/E-Mail How the System In terprets T ext/E-Mail Y our system c hang es e-m ail into sp eec h so yo u c an listen to it. T he syste m follows c erta in rules to ma ke these c hang es. T h erefore, some p ar ts of an e -mail m essa[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 46 How the Syste m Interpret s Text/E-Mail 1. T he system ig nores a p eriod (.) at the end of a sentenc e or when a sp ac e follows the p eriod . T he system says “ p e riod ” if text follows the p eriod . F or examp le, U.S .A. is p ronounc ed “ U p eriod [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 47 How the Syste m Interpret s Text/E-Mail S p oken symb ols T he system p ronounc es som e symb ols a s foll ows: ■ amp ersa nd (&) as “ and ” ■ p lus si g n (+ ) as “ p lus sig n” ■ eq uals si g n (= ) as “ eq uals sig n ” ■ g reat er th [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 48 How the Syste m Interpret s Text/E-Mail Rules for Crea ting T ext Messa ges Y ou Se nd to Phone Mailboxes Bec ause o f the way th e system interp rets tex t, use the f ollowing rul es when s end ing text messa g es to users wh o mig ht listen to, not read , the[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 49 Joine d Telepho ne and E-Ma il Mailboxes Joined T elephone and E-Mail Mailboxes Y ou may hav e an e -mail mail b ox, suc h as Lo tus Note s or Lotu s c c :Mail mail b ox, that i s joined to y our telep hone mailb ox. I n this c ase, two fac tors a f fec t th e [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 50 Joine d Telepho ne and E-Ma il Mailboxes T rans fer T ransfe rs a ny new mes sag e in A UDIX to y our e-m ail mail b ox. T he me ssag e is th en d eleted from your AUDIX mai lb ox. If y ou use this op tion , you sho uld use on ly yo ur e-ma il ma ilb ox to g et[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 51 Joine d Telepho ne and E-Ma il Mailboxes NOTE: P riority A UDIX m essag es retain their p riorit y status in yo ur e-ma il mailb ox. P riva te AUDIX mes sag es aren’t li nked or tra nsferred to your e- mail ma ilb ox. O nly the messag e head ers of p rivate A[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 52 Joine d Telepho ne and E-Ma il Mailboxes NOTE: Hig h p riority e-m ail messag e s retain the ir p riori ty status i n AUDIX . M ed ium p riority messag es d on’t. A lso, if a messag e has two or more c omp onents of the same med ia, the sy stem tell s you tha[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 53 Set Address ing Options Set Addressing Options Y ou c an ad d ress a messag e b efore you rec o rd it . T o set this ad d ressing seq uenc e: 1. Log into your ma ilb ox. 2. P ress from the Main Men u. 3. P ress . Y ou hear th e p r omp t, “ Ad d ress b efore [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 54 Set Address ing Options Figure 15. Sending a Messag e with Address B efore Record 10 10. T he b old line in this f i g ure shows the sim p les t, most d ir ec t p ath. Send message Approv e Ent er List ID Enter Ent er Ent er Address Log into mai lbo x Record me[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 55 Leave Messag es with the Gues t Passwor d Leave Messages with the Guest Pass word Y ou c an ac c ess a user’s ma ilb ox b y d iali ng your me ssag ing syst em numb er, entering the use r’s extens ion, a nd entering the system-wi d e g uest p assword . Y ou [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 56 Leave Messag es with the Gues t Passwor d Figure 16. Guest Passwor d Operation 11 11. T he b old line in this f i g ure shows the sim p les t, most d ir ec t p ath. Enter Ent er Ext ension G uest password Dial the system number Speak messag e Approve Approve St[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 57 Tips and Highlig hts T i ps a nd Hi ghli ghts General Messa ge Handling NOT E: Y ou c an’t d ial throug h error b eep s and imp or tant s ystem m essag es. F or Help , p ress ( ). T he syst em states your c urrent op tions or the next step . Getting Mess ages[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 58 Tips and Highlig hts S c an mes sag es qu i ck l y Y ou c an automatic a lly p lay all y our mes sag es b y p ressing just two b u ttons, p lus either t o sc an messag es an d head ers, to sc an head ers on ly, o r to sc an mes sag es only . S c anning is e sp [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 59 Tips and Highlig hts R ec ord a g r eeting that t ells p eop le ab out send ing faxes Let p eop le know how to ta ke ad vantag e of your fax messag ing c ap ab ility. R ec ord a g reeting th at tells them to si mp ly p ress STA RT on t heir fax mac hine to send[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 60 Tips and Highlig hts Leaving Messa ges When No One Answers Mail ing Me ssage s Use p layb ac k and rec ord c ontrols T o li sten to and e d it the mes sag es you l eave when there’s no answer , you ha ve man y c ontrols . B y pa s s gr e e t i n gs and rec or[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 61 Tips and Highlig hts Use mai ling lists Create a mailin g list of extens ions. T hen s end your messag e to on e d estination— the mai ling list. All extensions in th e list rec eive the me ssag e. Y ou c an al so forward mes sag es to a mai ling list. S end [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 62 Tips and Highlig hts Attac h a fax to a mess ag e S end a voic e- fax mess ag e and exp lain in the voic e p ortion what th e attac hed fax c onta ins. T o d o this, c all your ma ilb ox fro m a p hone at tac hed to a fa x mac hine . Next, rec ord and ad d ress[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 63 Terms and Concep ts T erms an d Concep ts Autodelete An op tion (on/ off) with whic h y ou d ec id e whether the syste m automati c ally d eletes fax es and e-mai l from your mailb ox afte r they ar e autop rinted to th e d efault fax p rinter. Autoprint An op [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 64 Terms and Concep ts Header A summary of an inc omin g voic e, fax, e -mail, or multimed ia messa g e (eq uivalent to a return ad d ress and p ostmark o n a letter ). It may inc lud e the le ng th of a voi c e c omp onent in minutes and /or sec o nd s, the len g[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 65 Terms and Concep ts Pref erre d medium T he m essag e med ium y ou want to g et first whe n you ac c ess messag es. T hus, if yo u sp ec ify faxes as y o ur p referre d med ium, yo u g et al l new faxe s b efor e any new vo ic e mess ag es , e-ma il mess ag es,[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 66 Terms and Concep ts[...]

Index Page IN-1 INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 IN Index A a bbr e v i a t e d a ddr e s s e s se e p erson al d i rec t ory ac tivity me nu see main menu , 4 a ddr e s s alternate b etween nam e/numb er ad d ressing , 5 b efore rec ord ing , 53 ch a n gi n g s e qu e n ce , 53 c reat in g a p erson [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Index Page IN-2 E e-mail m essag es how interp reted , 45 integ ration o vervi ew , 2 lis t enin g to e- ma il , 45 op tions for i nteg ration , 49 po l l i n g f o r u pda t e s , 52 pr i n t i n g , 15 pr i o r it y m es sa ges , 52 rules for c rea ting , 48 send ing[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Index Page IN-3 i n t e gr a t e d m e s s a gi n g c op y heade rs op tion , 49 e-ma il-to AUDIX , 51 exp irations option , 51 link op tion , 49 e-ma il-to AUDIX , 51 overvie w , 2 po l l i n g f o r u pda t e s , 52 pr i o r it y m es sa ges , 52 remove o ld c op ies[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Index Page IN-4 M mailbox ac c ess , 3 d efinition , 3 integ rated mailboxes , 49 p olling for e-mail up d a tes , 52 typ es of me ssag es , 3 maili ng list cr e a t i n g , 29 send ing to , 19 mailing list c ommand , 5 maili ng messag es see sen d ing mess ag e s mail[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Index Page IN-5 P p ersonal d irec tory cr e a t i n g , 41 p lay me ss ag es faster see i nc re ase sp eed c ommand jump ahead see s k i p forwar d c ommand jump b ac k see sk ip b ac kward c omm and loud er see in c rease volume c omma nd slow er see d ec rease sp ee[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Index Page IN-6 skip forward c ommand , 5 skip p ing voic e p rom p t s , 4 slow d own c omman d see d ec rease sp eed c omma nd softer c ommand see d ec rease vo lume c ommand sp eed up c o mman d see in c rease speed c ommand sp oken e-m ail , 45 system ac c ess , 3 [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 7 Intuity Messag ing Soluti ons Releas e 4, Phas e 2 Books I NTUITY Messaging So lutions Release 4, Phase 2 Books NOTE: Guid eb uild er is c anc elled until later in 1997. Current as of J anuar y 2 2, 1997 . T itle, Document No . Comcode Issue No. Brief Des cripti[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 8 Intuity Messag ing Soluti ons Releas e 4, Phas e 2 Books I NT UIT Y ™ M e s s a g i n g S oluti ons R elease 4 Chang e D e s cr i pt i o n a n d U pgr a de P lann ing , 585-310-60 7 10788924 8 2 Contains a h ig h-level d e sc rip tion of the p roc ess for up g[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 9 Intuity Messag ing Soluti ons Releas e 4, Phas e 2 Books Maintenance I NT UIT Y ™ M e s s a g i n g S oluti ons R elease 4 MAP / 40 and MAP /40s M aintenanc e , 585-31 0-171 10788929 7 2 Contains in format ion for trou b leshooti ng and d iag nosing p rob lems[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 10 Intuity M essaging Solutions Release 4, Phase 2 Books I NT UIT Y Integ ration with the 5E S S S witc h , 585-310 -219 10 715 6671 1 Inc lud es an overview of the integ ratio n p roc ess, p lanning , 5E S S swit c h ad ministra tion, har d w are ins tallation , [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 11 Intuity M essaging Solutions Release 4, Phase 2 Books System A dministrat ion I NT UIT Y ™ M e s s a g i n g S oluti ons R elease 4 Ad ministr ation , 585-310-5 64 10788931 3 2 Contains sy stem func tio nality o vervie ws, p lanning c onsid erat ions, and rec[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 12 Intuity M essaging Solutions Release 4, Phase 2 Books AMIS Ana log Networkin g , 585-30 0-512 10764 3330 6 Inc lud es an ove rview an d feature d esc rip ti on, and p roc ed ures fo r ad minister ing AMIS Ana lo g Networki ng on I NT UIT Y AUD IX R 2 , R 3.2, a[...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 13 Intuity M essaging Solutions Release 4, Phase 2 Books Mult ip le P ers onal Gr eeting s Quic k R eferenc e , 585-30 0-705 10741925 1 5 S ummariz es p roc ed ures for us ing the multip le p e rsonal g reeting s feat ure. On e p ac k ag e inc lud es 150 q uic k- [...]

INTUITY Multime dia Messaging User’s Guide 585-310-74 8 Issue 2 Janu ary 199 7 Page 14 Intuity M essaging Solutions Release 4, Phase 2 Books[...]