Lucent Technologies MDW 9000/9010 manual

Paging Group/Page All No. Called Party Code Called Party Code 01 13 02 14 03 15 04 16 05 17 06 18 07 19 08 20 09 21 10 22 PAGING NUMBERS PERSONAL SPEED DIAL CODES Loudspeaker Paging No. Line Zone: Zone: Zone: Zone: Zone: Zone: COVERAGE/PICKUP/CALLING GROUPS Group Name No. Group Name No. 11 12 23 24 Feature Codes Account Code 82 + code + # Authoriza[...]

Security Alert Your Responsibility for Your System’s Security␣ Toll fraud, the unauthorized use of your telecommunications system by an unauthorized party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf) can result in substantial additional charges for your telec[...]

ON MSG RANGE BATT PSTAT 18 1 82 3 7 6 5 4 - Handset Display - Y our MDC 9000 or MDW 9000/9010 T elephone 1 — Line Status Indicators show status of outside and inside lines. Arrow or rectangle “points” to the line button it represents and flashes in different patterns to show activity on the line (see box below). 2 — P appears when in progra[...]

Understanding Y our T elephone 2 ␣ Line Button Types ␣ See Line Buttons , p. 3, for the location and definition of line buttons on your handset. ␣ Tones ␣ Tone Meaning Dial tone (steady) You can make a call. Busy (slow repeating tone) The phone you are calling is busy. Fast busy (fast repeating tone) No lines are available. Error (alternati[...]

3 ␣Line Buttons ␣ The lower buttons are programmed as shown below. 3,4, and 5 are programmable line buttons that you can program with features (p. 22). One may be programmed as a Feature button (p. 10) if you enter account codes (p. 11) during calls. ON MSG RANGE BATT PSTAT 18 DROP ICOM/SA (R) ICOM/SA (V) 5 4 3 The Voice Announce setting should[...]

4 Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 10) or programmed by following the instructions in Programming Buttons & Settings (p. 22). Calling If you want to ... Th[...]

5 Covering Calls If you want to ... Then Have a co-worker answer your calls. See Coverage , p. 14, Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s See Coverage , p. 14. voice mail system (or send calls to voice mail). Forward your calls to [...]

6 ␣Headpiece␣ Your Lucent Technologies cordless or wireless phone is equipped with a single-prong headset jack on the left, near the volume control switch (MDC 9000), or on the bottom, near the extension label (MDW 9000/9010). Your headset assists in call answering and provides hands-free operation. The headpiece provides sound in one ear. It h[...]

7 Call Handling ␣Making & Answering Calls ␣ First, review pp. 1–2 to find out about the buttons, tones, and rings on your telephone. If you have a headset, see p. 6. In this guide, instructions for using features may not include all the possible ways you can make a call. To make a call , press the On/Off button. A line button is automatic[...]

8 Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice[...]

9 ␣Posting Messages ␣ To program: See Programming Buttons & Settings , p. 22. To post messages, you must program a Posted Messages button. A posted message appears on the display of any inside caller who tries to reach you, as long as that person has a display phone.There may be as many as 20 messages available to you for posting. Message 1[...]

10 There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings , p. 22) Using Features ␣Feature Button␣ You do not need to program a Feature button unless you enter account codes (p. 11) during calls. See Using a Feature Button ,[...]

11 1. Turn the phone on and press the button you have programmed, OR Press # or the programmed Feature button and dial 82. 2. Dial the account code and # . 3. If necessary, press an outside line, Pool, or SA button. 4. Dial the number (including the dial-out code, if required). ␣Account Codes ␣ To program: See Programming Buttons & Settings[...]

12 To program on a button: 1. Label a button. 2. Turn the phone on and press the imprinted Feat button; then dial 00 . 3. Press the labeled button. 4. Dial ✻ 22 for an inside number, OR Dial ✻ 21 for an outside number. 5. Dial the extension, group page number, or outside line (with dial-out code). 6. Repeat Steps 1 and 3–5 to program addition[...]

13 Often-Used Features ␣Callback␣ To program: See Programming Buttons & Settings , p. 22. You can use Callback when an outside line or inside extension is busy. Your phone must have at least one SA button. Use Callback to reach: • Busy outside lines on Pool or SA buttons, when you dial the dial-out code and hear the fast busy signal • B[...]

14 Often-Used Features ␣Camp-On ␣ To program: See Programming Buttons & Settings , p. 22 . Use this feature to hold a call at a busy extension; the call rings when the extension is available. To camp on a busy extension so the call will ring at the extension when available: Turn the phone on and press the programmed Camp-On button, OR Press[...]

15 ␣Do Not Disturb␣ Must be programmed on a button. To program: See Programming Buttons & Settings , p. 22. This feature prevents calls from ringing at your extension, although outside calls still flash at line buttons. If you have coverage, your calls are covered. If you have a programmed Posted Messages button (p. 9), inside callers with [...]

16 ␣Last Number Dial␣ To program: See Programming Buttons & Settings , p. 22. This feature automatically redials the last number you called. You should program Last Number Dial on a button. To use: 1. Turn the phone on and press the type of button used to place the first call (for example, ICOM or SA ). 2. Press the Last Number Dial button [...]

17 Often-Used Features ␣Park & Pickup␣ To program: See Programming Buttons & Settings , p. 22. Park puts a call on a special kind of hold so that it can be answered from any phone in the system. While a call is parked, use Paging to summon the co-worker who should answer. The person picks up the call using Pickup (p. 18) and dialing you[...]

18 Often-Used Features ␣Pickup␣ Pickup lets you pick up calls that are not ringing at your phone. Using Pickup, you can answer a parked call (see Park & Pickup , p. 17), a call ringing at a specific extension, or a call ringing on a specific line. If you are part of a pickup group, you can pick up a call ringing anywhere in the group. Progr[...]

19 Reminders␣ To program: See Programming Buttons & Settings , p. 22. The Reminders feature allows you to set a time when your phone will ring like an alarm clock. Once your phone rings as an alarm, the reminder is canceled. You can set only one alarm at a time and it must be for the day you set it. Often-Used Features To set a reminder: 1. T[...]

20 T roubleshooting If you have a problem with your cordless or wireless phone, you may be able to solve it by following procedures listed here. Symptom RANGE indicator appears on the handset display. No ring on an incoming call, or the handset makes hissing sounds † , or the handset beeps †† . Range for calls is lower than expected. While wa[...]

21 T roubleshooting Symptom Handset does not respond to repeated button presses. Background noise while on a call. In a multiple handset installation (2–6 handsets), all handsets seem to have developed interference problems at the same time †† . Possible Cause There was a recent occurrence of lightning or a power failure. Radio frequency inte[...]

22 Programming Buttons & Settings If you use a feature often, you can program it onto a line button for easy access. If you use a feature occasionally, see Using Features p. 9. Some features, marked with ◆ on the Programming Codes list on the next page, must be programmed on a line button and can’t be activated by feature codes. Other featu[...]

23 Programming Buttons & Settings Programming Codes Personal Speed Dial # + (01–24) + ✻ 21 + phone number + # # + (01–24) + ✻ 21 + dial-out code + # # Pickup general ✻ 9 group ✻ 88 inside ✻ 9 + extension outside ✻ 9 + line number Privacy ✻ 31 Recall ✻ 775 Reminder Service set reminder ✻ 81 cancel reminder ✻✻ 81 Ringing[...]

Security Alert Your Responsibility for Your System’s Security␣ Toll fraud, the unauthorized use of your telecommunications system by an unauthorized party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf) can result in substantial additional charges for your telec[...]

Paging Group/Page All No. Called Party Code Called Party Code 01 13 02 14 03 15 04 16 05 17 06 18 07 19 08 20 09 21 10 22 PAGING NUMBERS PERSONAL SPEED DIAL CODES Loudspeaker Paging No. Line Zone: Zone: Zone: Zone: Zone: Zone: COVERAGE/PICKUP/CALLING GROUPS Group Name No. Group Name No. 11 12 23 24 Feature Codes Account Code 82 + code + # Authoriza[...]

Paging Group/Page All No. Called Party Code Called Party Code 01 13 02 14 03 15 04 16 05 17 06 18 07 19 08 20 09 21 10 22 PAGING NUMBERS PERSONAL SPEED DIAL CODES Loudspeaker Paging No. Line Zone: Zone: Zone: Zone: Zone: Zone: COVERAGE/PICKUP/CALLING GROUPS Group Name No. Group Name No. 11 12 23 24 Feature Codes Account Code 82 + code + # Authoriza[...]