Lucent Technologies partner advanced communications system manual

P AR TNER ® Advanced Communications System Release 1.0 System Planner 518-456-051 Issue 1 January 1997[...]

Copyright © 1997 Lucent Technologies 518-456-051 All Rights Reserved Issue 1 Printed in U.S.A. January 1997 Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing. However, information is subject to change. Trademarks PARTNER, PARTNER MAIL, PARTNER MAIL VS, and PassageWay are r[...]

1 Introduction Setup decisions for the PARTNER ® Advanced Communications System (ACS) should be recorded on the forms in this Planner. The forms must be filled out before installation to provide guidance for the technician who installs and programs the system. The forms should also be used by the customer to record changes after installation, so t[...]

2 Hunt Group Hunt Group sends incoming calls directly to an extension in the specified group 1–6. Programmed using option 1 of Group Call Distribution {#206}. VMS-Mail Voice Mail coverage of personal line by PARTNER MAIL or PARTNER MAIL VS , which must be purchased separately. Sends unanswered incoming calls directly to the line owner’s mailbox[...]

3 8. System Settings Receptionist answers calls during business hours? If “Yes,” be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied. Number of Lines {#104} This programming procedure should be used only for installation—using it later erases custom settings for a[...]

4 10. Auxiliar y Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately. Battery Backup In some countries, battery backup is available to allow the customer to connect an external battery to keep the complete system opera[...]

5 NOTE: In addition to the VMS extensions, you must specify an extension (with no lines assigned) where a remote maintenance device is installed. Write “VMS-RMD” in the Write Name/Description column. These VMS extensions should be checked on Form B2, Identify Group Assignments, VMS Only. They must be assigned to Hunt Group 7 using Hunt Group Ex[...]

6 For m B2 Supplemental Instr uctions: Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that can be copied to other extensions using Copy Settings {#399}. Default settings are shown at the top of Form B2. Settings for Auxiliary Equipment The following settings may be useful for auxiliary equipment[...]

Identify Restrictions/Permissions Specify restrictions and permissions for each extension. Line Access Restriction {#302} By default, access to all lines is set to No Restriction. To change the default, write the line numbers in the appropriate columns, as follows: Outgoing only – User can place outside calls and receive only transferred calls on[...]

8 For m C Supplemental Instr uctions: Button T emplates There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer. Use Form C to record line button assign- ments and to indicate programming for system telephone buttons that do not have lines assigned if the programming is to be performed from e[...]

Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: 10 22 34 11 23 35 12 24 36 13 25 37 14 26 38 15 27 39 16 28 40 17 29 41 18 30 19 31 20 32 21 33 You can program the buttons to ring, voice signal, or manually signal; and you can cha[...]

Example T emplates These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom Autodialer programmed for a receptionist, and a PARTNER-18 telephone programmed for a user. Buttons that are not used for lines have dial-code features. (The abbreviations are explained in “Button Feature Summary” beginning on page 11 .) The 34-button telephon[...]

Auto Dialing Featur es Auto Dial numbers can include the digits 0 – 9 , * , # , and special functions that you store by pressing h (Pause), ! (Stop), S (Recall), and & (Touch-Tone Enable). To store an intercom number, you must press the left i button before entering the extension number. Only one Auto Dial number for an extension can be store[...]

Dial-Code Featur es Account Code Entry ACE f12 Allows the user to enter an account code for a call by pressing the button, entering up to 16 digits for the account code, then pressing the button again. If on a button with lights, the lights show when the feature is in use. Background Music Music f19 Turns background music on and off at the speaker [...]

Group Hunting—Ring Hunt- g i77 g Rings the first available extension in the designated Hunt Group, or transfers a call to an extension in the group. If unanswered after 3 rings, the call moves to the next available extension, and so on, until the call is answered or until the caller hangs up. g = 1–6 Group Hunting—Voice Signal HuntVS- g i*77 [...]

For m D Supplemental Instr uctions: Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically by External Hotlines. NOTE: To restrict long-distance calling, Toll Call Prefix {#402} (indicating whether you must dial a 0 or 1 to place long[...]

Emergency Phone Number List {#406} You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line . The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password. NOTE: Various factors influence the effectiv[...]

Telephone Number Write the number exactly as it should be dialed. Numbers can be up to 28 digits, including the digits 0 – 9 , * , # , and the special dialing functions discussed next. To store a telephone number, include the dial-out code, toll-call prefix, and area code (if needed), along with the number. Special Dialing Functions Function Butt[...]

AA VMS- AA Hunt Group  (write no.) {#206} VMS- Mail {#206} or {#208} Line Coverage—You can select one per line Only one of these types per system  Write the Telephone Numbers  in order customer desires (list personal and dedicated lines last) Write User’s Name for Personal  or Owned Line or Identify Equipm[...]

Form A: System Configuration PAGE 2 of 2 8. System Settings. Write response on line for each item. • Receptionist answers calls during business hours? Wr ite “Y es” or “No” ______. • Number of Lines {#104}—By default, 3 lines per P ARTNER A CS processor module, 2 lines per 206 module and 4 lines per 400 module are assigned to each ext[...]

PAGE Form B1: System Extensions IMPORTANT: A system display phone is required for programming at extension 10 or 11. Extension 10 typically is the receptionist’s extension. Extension 11 is recommended as a second programming extension (typically the System Manager’s extension). 1. If checked, see Form B1, Page 3 of 3. 2. If there is a mix of PA[...]

1. If checked, see Form B1, Page 3 of 3. 2. If there is a mix of PARTNER-model and MLS-model phones, write “P” for PARTNER and “M” for MLS. 3. Write “T” for touch-tone or “R” for rotary. If Call Waiting is desired, check next column. 4. Must be standard phone. If immediate dialing is required, use a dedicated line. Do not assign res[...]

PAGE May be used if Ext. Name Display is checked on Form B1, page 1 of 3 or page 2 of 3. Form B1: System Extensions 3 of 3 Note: Only 12 characters display on MLS-model phones. Ext. Jack No. Write 2-Digit Code for Each Character To Be Displayed — See Table at Right Character Codes Letters: Numbers: 10  11 12 13 14 15 16[...]

PAGE 1 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Form B2: Customiz ed Extension Settings 1. Write S for Spanish or F for French. 2. Use Line Assignment {#301} to remove lines from or assign lines to extensions. 3. Write IN for Inside Only or LOC for Local Only to indicate r[...]

Form B2: Customized Extension Settings PAGE 2 of 2 Identify Line Ringing {CTP} Option If Different than Default   Write line numbers in each column to show desired  Line Ringing options 34 35 40 41 28 29 Identify Extension Settings  if Different than Default Identify Restrictions/Permissions If Different than Defaults E ?[...]

04 DEL IN PAGE 1 of 8 Form C1: P AR TNER-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial number • If desire[...]

MSVS – 30 S. Jones PAGE SAMPLE Extensions programmed as shown (circle choices): 10 11 Template Instructions • The numbers in the lower right corner for each button represent the default extension assignments. If you change them, write in the new assignments. • If desired, write in Intercom Ring (Ext-XX) or Voice Signal (ExtVS-XX), or Manual S[...]

Intercom Intercom Ext. PAGE 3 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. 04 DEL IN SAMPLE Specify Automatic Line Selection: ________________________________________________________________ Identify extensions[...]

Intercom Intercom Ext. PAGE Form C4: P AR TNER-6 Phone 4 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Specify Automatic Line Selection: _________________________________________________________[...]

Intercom Intercom Ext. 04 DEL IN PAGE 5 of 8 Form C5: MLS-34D Phone Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial num[...]

PAGE Form C6: MLS -18D Phone 6 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. 04 DEL IN SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial number • If desired, wr[...]

PAGE Form C7: MLS -12/12D Phone 7 of 8 Check Desired Features Also write in extension or group number Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. 04 DEL IN SAMPLE Template Instructions • If desired, write in line number, dial code feature, or auto dial number • If desired,[...]

Intercom Intercom Ext. PAGE Form C8: MLS-6 Phone 8 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number 04 DEL IN SAMPLE Specify Automatic Line Selection: _______________________________________________________________[...]

List 1 01 02 03 04 05 06 07 08 09 10 Allowed Phone Number Lists {#407} Required only if Allowed List Assignment {#408} is specified on Form B2. Entry Telephone Number 1 List 2 List 3 List 4 Write the telephone numbers that users can dial regardless of assigned restrictions. 01 02 03 04 05 06 07 08?[...]

PAGE Required if Form B1 identifies External Hotlines. For additional instructions, see page 15. Form D: Number Lists 2 of 3 NOTE: An External Hotline phone is a standard phone that dials the specified telephone number when the handset is lifted. Ext.Jack External Hotline {#311} Required if External Hotline {#311} is checked on Form B1. ?[...]

Write Description Write Description 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53[...]

PAGE 1 of 1 Form E: System Speed Dial Numbers Optional for PARTNER Advanced Communications System. For additional instructions, see page 16. 1 You can dial System Speed Dial numbers that are marked with * at any time, regardless of dialing restrictions placed on your extension. System Speed Dial numbers are programmed by the System Manager (report [...]

518-456-051 Issue 1 January 1997[...]