Lucent Technologies Transtalk 9000 manual

T ransT alk ™ 9000 Digital Wir eless System MDW 9030P Wireless Pocketphone Installation and Use 503-801-160 Comcode 107972010 Issue 2 March 1997[...]

Copyright ©1997 Lucent Technologies Lucent Technologies 503-801-160 All Rights Reserved Comcode 107972010 Printed in U.S.A. Issue 2 March 1997 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. The pictures in this book are for illus[...]

i i i i i Contents 1 Introduction 1-1 About T ransT alk™ 9000 Pr oducts 1-1 What Is a Wireless Phone? 1-1 T ransT alk 9000 System 1-1 About the MDW 9030P Pocketphone 1-3 Privacy Information 1-3 Where Can Y ou Use Y our Pocketphone? 1-3 Par ts List 1-4 Additional Parts 1-5 Spare Battery and Headset 1-6 2 Installing the MDW 9030P Pocketphone 2-1 Im[...]

ii ii ii ii ii Battery Charger 2-33 Positioning the Battery Charger 2-33 Installing the Battery Charger 2-33 Inserting a Battery Pack into the Spare Battery Compar tment 2-35 Removing a Battery Pack from the Spar e Batter y Compar tment 2-35 Inserting the Handset into the Battery Charger's Handset Cradle 2-36 Removing the Handset from the Hand[...]

iii iii iii iii iii 4 Maintaining the MDW 9030P Pocketphone 4-1 Important Safety Instructions 4-1 Removing a Radio Module from the Carrier 4-1 Swapping Extensions 4-3 Replacing the Antenna 4-4 Ordering Replacement & Optional Parts 4-5 5 T roubleshooting 5-1 Procedures 5-1 Installation Problems 5-1 Handset Problems 5-4 Battery Problems 5-6 V oic[...]

iv iv iv iv iv B Regulatory Information B-1 C Specifications C-1 IN Index IN-1 Battery Charger W all-Mounting T emplate Last Page[...]

Introduction 1-1 Introduction 1 About T ransT alk™ 9000 Pr oducts Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW 9030P Pocket phone . MDW stands for "Multi-L ine Digital Wireless. " The MDW 9030P Pocket- phone is the latest addition to the TransTalk 9000 family of wireless products, which also inc[...]

1-2 Introduction The TransTalk 9000 system enables you to use several different phone and carrier models in the same zone, but there are some compatibility issues to consider. You need to know the following: ■ The name of the MDW phone (9000, 9010, or 9030P), located in the battery compart- ment of the handset. (For an MDW 9000 phone, you also ne[...]

Introduction 1-3 About the MDW 9030P Pocketphone The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocket- sized. A removable carrying clip and a lanyard are provided with the handset. You can use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a headset connector to accommodate an opti[...]

1-4 Introduction POWER RADIO PASS SPARE HANDSET REFRESH AB 234 6 5 MSG 212 555 1212 ON 78 CD 1 T ransT alk On/Off Feat/P Conf GHI PQRS OPER Trans Hold Redial 12 4 JKL ABC 3 DEF 5 MNO 6 TUV 8 0 WXYZ 9 7 Mute Parts List Parts List Parts List Parts List Parts List Along with this book and the MDW 9030P Pocketphone Quick Reference , the box should cont[...]

Introduction 1-5 Additional Parts Additional Parts Additional Parts Additional Parts Additional Parts The following parts may be necessary, depending upon your installation. This Kit of Parts is required only when a single (stand-alone) MDW 9030P Pocketphone is installed: Radio Module 11-foot (3.4 m) Power Cord/AC Adapter Rubber Feet (4) Philips He[...]

1-6 Introduction Spare Battery and Headset Spare Battery and Headset Spare Battery and Headset Spare Battery and Headset Spare Battery and Headset One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes with your MDW 9030P Pocketphone. For extended phone usage, you should purchase an additional battery pack. You can [...]

Installing the MDW 9030P Pocketphone 2-1 Installing the MDW 9030P Pocketphone 2 Important Safety Instructions This book contains instructions related to safety labels on the product: ! The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in[...]

2-2 Installing the MDW 9030P Pocketphone Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Your wireless telephone is a radio transmitter and receiver. When the phone is turned on,[...]

Installing the MDW 9030P Pocketphone 2-3 Basic Safety Precautions for Installation and Use Basic Safety Precautions for Installation and Use Basic Safety Precautions for Installation and Use Basic Safety Precautions for Installation and Use Basic Safety Precautions for Installation and Use Always follow these basic safety precautions when installin[...]

2-4 Installing the MDW 9030P Pocketphone – Installing a new radio module – Connecting or disconnecting telephone line cords – Adding a carrier ■ Use only the type of battery pack shipped with this product. ! WARNING: The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel). Do not burn or [...]

Installing the MDW 9030P Pocketphone 2-5 ■ Use only the power supply (Comcode 847224227) shipped with the carrier. ■ Use only the correct power source. If you are not sure of the power supply to your location, consult your local power company. ■ This product uses a 3-prong plug. Such plugs are designed for your safety. Do not attempt to defea[...]

2-6 Installing the MDW 9030P Pocketphone Radio Modules and Carriers This section explains how to install radio modules and carriers. You should proceed through this section in the following order: 1. “Key Components” 2. “Positioning a Single Radio Module or Carrier(s)” 3. "Wireless Test Mode" 4. Choose one of the following paths, [...]

Installing the MDW 9030P Pocketphone 2-7 Key Components Key Components Key Components Key Components Key Components Each radio module communicates with a corresponding handset. The matching sets are identified by a serial number located on the bottom of the radio module and in the battery compartment of the handset. Power Cord Connector Card Edge ([...]

2-8 Installing the MDW 9030P Pocketphone A carrier is required when installing two or more MDW 9030P Pocketphones. Using the expansion cable provided with each carrier, you can link up to three carriers. 1 2 3 4 6 4 T RANS T ALK 2 1 O N 2 1 O N 5 CAUTION USE ONLY AT & T CABLE P⁄ N 847667896 IN OUT OUT OF SYNC Rear Exit Slots Wall Mount Hole S[...]

Installing the MDW 9030P Pocketphone 2-9 Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Each of your handsets and its corresponding radio module operates within a single zone of coverage: Sing[...]

2-10 Installing the MDW 9030P Pocketphone ■ The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal object, and should not have metal objects in the line of sight to the operating area of the handset. ■ The radio module o r carrier(s) should not be within 6 feet (1.8 m) of equipment with microprocessors such as answ[...]

Installing the MDW 9030P Pocketphone 2-11 Wireless Test Mode Wireless Test Mode Wireless Test Mode Wireless Test Mode Wireless Test Mode You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode. You should use Wireless Test Mode to help you locate the best place to install the radio module(s) to optimize the perf[...]

2-12 Installing the MDW 9030P Pocketphone The higher the number, the stronger the signal, as shown in the following table. You can press 1 again to show a subsequent signal-strength reading. Each time you press 1 , you get a new reading. 7. To determine voice quality, press 2 . The display shows the voice quality (QUAL) for both the handset (HS) an[...]

Installing the MDW 9030P Pocketphone 2-13 Go to one of the following sections: ■ If installing one MDW 9030P Pocketphone, go to “Installing a Single Radio Module.” ■ Otherwise, go to “Setting the Power Level.” 1 4 Installing a Single Radio Module Installing a Single Radio Module Installing a Single Radio Module Installing a Single Radio[...]

2-14 Installing the MDW 9030P Pocketphone MODULE 206 PFT PFT E X T E N S I O N S L I N E S MODULE 206 PFT PFT E X T E N S I O N S L I N E S PFT L I N E S MODULE 400 PFT L I N E S MODULE 400 PFT L I N E S PROCESSOR MODULE MUSIC ON HOLD VOL PAGE E X T E N S I O N S E X T E N S I O N S SMDR N S I O N S X T E N S I O N S MUSIC ON HOLD Insert one end of[...]

Installing the MDW 9030P Pocketphone 2-15 Setting the Power Level Setting the Power Level Setting the Power Level Setting the Power Level Setting the Power Level If you are installing one or more carriers in a strip mall, high-rise office building, or similar environment, the MDW 9030P Pocketphones may interfere with other wireless products in use.[...]

2-16 Installing the MDW 9030P Pocketphone Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following table. IMPORTANT: You must set the DIP switch for all of the carriers to the same setting. O N O N O N O N Power DIP Switch Settings 500 to 900 feet (152 to 274 m) 300 to 500 feet (91 to 152 m) 150 to 300 feet (4[...]

Installing the MDW 9030P Pocketphone 2-17 Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch You must follow the instructions in this section if you are installing multiple carriers. Other- wise, [...]

2-18 Installing the MDW 9030P Pocketphone Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk ■ You will not receive optimum performance if unit is placed on a desk [...]

Installing the MDW 9030P Pocketphone 2-19 6 Insert a telephone line cord into the bottom of each radio module. Slide the telephone line cords through the rear exit slots on the bottom of the carrier. Cords originating from Modules 1 and 6 can share exit slots with cords from Modules 2 and 5 respectively. MODULE 206 PFT PFT E X T E N S I O N S L I N[...]

2-20 Installing the MDW 9030P Pocketphone 12 1 2 3 4 6 4 T RANS T ALK 2 1 O N 2 1 O N 5 CAUTION U S E O N L Y A T & T C A B L E P ⁄N 8 4 7 6 6 7 8 9 6 IN O U T O U T O F S Y N C OUT OUT OF S YNC Verify that the carrier’s Out of Sync LED is not lit. If the LED is lit, power down and then repower the carrier. If the LED is still lit, follow t[...]

Installing the MDW 9030P Pocketphone 2-21 Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall ■ Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling ■ Never install or rem[...]

2-22 Installing the MDW 9030P Pocketphone When the card edge is fully seated, a snap lock on the bottom of the radio module will engage. Insert a telephone line cord into the bottom of each radio module. 6 7 Slide the telephone line cords through the cable manager slot on the left front of the carrier . Starting from the leftmost slot (#1), insert [...]

Installing the MDW 9030P Pocketphone 2-23 12 1 2 3 4 6 4 T RANS T ALK 2 1 O N 2 1 O N 5 CAUTION U S E O N L Y A T & T C A B L E P ⁄N 8 4 7 6 6 7 8 9 6 IN O U T O U T O F S Y N C OUT OUT OF S YNC Verify that the carrier’s Out of Sync LED is not lit. If the LED is lit, power down and then repower the carrier. If the LED is still lit, follow t[...]

2-24 Installing the MDW 9030P Pocketphone Installing Multiple Carriers Installing Multiple Carriers Installing Multiple Carriers Installing Multiple Carriers Installing Multiple Carriers ■ Install each carrier high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling ■ Install each carrier 1 foot (0.3 m) optimal to 4 fee[...]

Installing the MDW 9030P Pocketphone 2-25 Remove the plastic cap covering each radio module’s card edge before inserting the radio modules into the carriers. 9 4 6 CAUTION IN OUT OUT OF S YNC Connect an expansion cable to the OUT jack of the control carrier. CAUTION IN OUT OUT OF S YNC From Control Carrier Insert the free end of the expansion cab[...]

2-26 Installing the MDW 9030P Pocketphone Working from left to right, insert a radio module into each slot of the control carrier, starting with Slot 1; hook each radio module onto a mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier. IMPORTANT: IMPORTANT: IMPORTANT: IMPORTANT: IMPOR[...]

Installing the MDW 9030P Pocketphone 2-27 Plug an AC adapter cord into the left side of each carrier. 16 1 234 5 12 N O Insert each carrier’s power cord into its AC adapter. If appropriate, you can wall-mount each AC adapter using its attached wall-mounting bracket. 17 MODULE 206 PFT PFT E X T E N S I O N S L I N E S MODULE 206 PFT PFT E X T E N [...]

2-28 Installing the MDW 9030P Pocketphone If the carriers are plugged into... Then... one surge suppressor strip power the strip. Result: All carriers will turn on simultaneously. wall outlets plug in the power for all carriers in this order: Plug each carrier’s power cord into one of the following power sources that is not controlled by an on/of[...]

Installing the MDW 9030P Pocketphone 2-29 Installation Self-Test Installation Self-Test Installation Self-Test Installation Self-Test Installation Self-Test Upon installation, the POWER and P ASS LEDs on each radio module will light. The radio modules then initiate a 2-minute self-test and synchronization. If a radio module’s PASS LED does not li[...]

2-30 Installing the MDW 9030P Pocketphone Handset This section explains how to install the handset battery pack, change the communications system setting, and fill out the handset label. Inserting and Removing the Inserting and Removing the Inserting and Removing the Inserting and Removing the Inserting and Removing the Handset’s Battery Pack Han[...]

Installing the MDW 9030P Pocketphone 2-31 Changing the Communications System Setting Changing the Communications System Setting Changing the Communications System Setting Changing the Communications System Setting Changing the Communications System Setting The communications system you use determines what information the MDW 9030P Pocket- phone can[...]

2-32 Installing the MDW 9030P Pocketphone Filling Out the Handset Label Filling Out the Handset Label Filling Out the Handset Label Filling Out the Handset Label Filling Out the Handset Label The MDW 9030P Pocketphone display shows the status of up to 12 lines or program- mable/intercom/drop buttons. Since the MDW 9030P is compatible with several d[...]

Installing the MDW 9030P Pocketphone 2-33 Battery Charger This section explains how to choose a location for the battery charger and install it. It also explains how to insert and remove a battery pack. Positioning the Battery Charger Positioning the Battery Charger Positioning the Battery Charger Positioning the Battery Charger Positioning the Bat[...]

2-34 Installing the MDW 9030P Pocketphone Plug the battery charger's power cord/AC a d ap t e r into a properly grounded 3-prong wall outlet that is not controlled by an on/off switch. 7 Place the keyhole-shaped openings in the back of the battery charger over the screw heads and wall spacers, then slide the battery charger downward into the g[...]

Installing the MDW 9030P Pocketphone 2-35 Inserting a Battery Pack into Inserting a Battery Pack into Inserting a Battery Pack into Inserting a Battery Pack into Inserting a Battery Pack into the Spare Battery Compartment the Spare Battery Compartment the Spare Battery Compartment the Spare Battery Compartment the Spare Battery Compartment Slide th[...]

2-36 Installing the MDW 9030P Pocketphone Inserting the Handset into the Inserting the Handset into the Inserting the Handset into the Inserting the Handset into the Inserting the Handset into the Battery Charger's Handset Cradle Battery Charger's Handset Cradle Battery Charger's Handset Cradle Battery Charger's Handset Cradle B[...]

Using the MDW 9030P Pocketphone 3-1 Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone 3 Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions Pl[...]

3-2 Using the MDW 9030P Pocketphone A B 2 3 4 6 5 MSG 212 555 1212 ON 7 8 C D 1 T ransT alk On/Off Feat/P Conf GHI PQRS OPER T rans Hold Redial 1 2 4 JKL ABC 3 DEF 5 MNO 6 TUV 8 0 WXYZ 9 7 Mute Antenna Extend fully or retract fully to use handset. Extend fully to maximize the handset range and voice quality . Handset Controls Handset Controls Hands[...]

Using the MDW 9030P Pocketphone 3-3 ON Column and Select Buttons Column and Select Buttons Column and Select Buttons Column and Select Buttons Column and Select Buttons The MDW 9030P Pocketphone can display the status of up to 12 lines or programmable/ intercom/drop buttons; however, it has only 4 selection buttons (the Column buttons). The Select [...]

3-4 Using the MDW 9030P Pocketphone Handset Display Handset Display Handset Display Handset Display Handset Display The MDW 9030P Pocketphone display has one 16-alphanumeric-character line, and four lines of icons to provide you with status information. Note: Note: Note: Note: Note: This illustration is intended to show you what all of the indicato[...]

Using the MDW 9030P Pocketphone 3-5 Display Messages Display Messages Display Messages Display Messages Display Messages The top line of the handset display uses up to 16 alphanumeric characters to provide messages such as the following: ■ LCL:P (or LCL:D , LCL:M1 , or LCL:M2 ) indicates that the handset is in Local Mode, and tells which communic[...]

3-6 Using the MDW 9030P Pocketphone Range Indicators Range Indicators Range Indicators Range Indicators Range Indicators For maximum range and voice quality, always fully extend the antenna before placing or answering a call. The antenna must be either fully retracted (for short range) or fully extended (for maximum range) to use the Pocketphone. T[...]

Using the MDW 9030P Pocketphone 3-7 3 4 2 1 Volume Control Volume Control Volume Control Volume Control Volume Control To increase or decrease the volume of the handset alerter or the receiver (earpiece): ■ Alerter: Press the “ + ” or the “ – ” button while the MDW 9030P is awake but turned off. If the display is dark (the phone is in &[...]

3-8 Using the MDW 9030P Pocketphone Antenna Antenna Antenna Antenna Antenna The MDW 9030P Pocketphone comes with a user-replaceable, flexible, retractable antenna. For maximum range and voice quality, always fully extend the antenna before placing or answering a call. You can receive a call (if you are within range of the radio module) without exte[...]

Using the MDW 9030P Pocketphone 3-9 Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator The vibrator vibrates to alert you to an incoming call in situations where you do not want to disturb others with an audible ring. You can [...]

3-10 Using the MDW 9030P Pocketphone To enable Line Preselection, use the following procedure: 1. Make sure the handset is turned off. 2. Press and hold the Select button ( " ) for three seconds. 3. While still holding " , press O . The handset beeps twice, and the display shows the handset settings, indicating you are in Local Mode. (Whi[...]

Using the MDW 9030P Pocketphone 3-11 Enabling or Disabling the Alerter Enabling or Disabling the Alerter Enabling or Disabling the Alerter Enabling or Disabling the Alerter Enabling or Disabling the Alerter The alerter is an audible signal to notify you of an incoming call. If a call comes in while the phone is idle, the handset rings. If you are a[...]

3-12 Using the MDW 9030P Pocketphone Test Modes Test Modes Test Modes Test Modes Test Modes You can use Local Test Mode and Wireless Test Mode to verify that your handset is working properly and that the MDW 9030P system is performing optimally. Using Local Test Mode Using Local Test Mode Using Local Test Mode Using Local Test Mode Using Local Test[...]

Using the MDW 9030P Pocketphone 3-13 Using Wireless Test Mode Using Wireless Test Mode Using Wireless Test Mode Using Wireless Test Mode Using Wireless Test Mode You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode. You can also use Wireless Test Mode to identify which radio module matches your handset. NOTE:[...]

3-14 Using the MDW 9030P Pocketphone Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Using the signal-strength test and the voice-quality test together, you can determine th[...]

Using the MDW 9030P Pocketphone 3-15 "Waking Up" the Phone "Waking Up" the Phone "Waking Up" the Phone "Waking Up" the Phone "Waking Up" the Phone In addition to "On" and "Off," the MDW 9030P has an energy-saving "sleep" or "standby" mode. The MDW 9030P "[...]

3-16 Using the MDW 9030P Pocketphone Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button When you are making or answering a call, the MDW 9030P automatically selects t[...]

Using the MDW 9030P Pocketphone 3-17 Using a Headset Using a Headset Using a Headset Using a Headset Using a Headset Lucent Technologies offers the Supra 9030 headset, which is specifically designed for use with your MDW 9030P wireless phone. A headset assists in call answering, and provides hands-free operation. For ordering information, see "[...]

3-18 Using the MDW 9030P Pocketphone Placing Calls with a Headset Placing Calls with a Headset Placing Calls with a Headset Placing Calls with a Headset Placing Calls with a Headset To place a call with a headset: 1. Press the On/Off button near the antenna or the O button near the dialpad to access an available line. The microphone and earpiece in[...]

Using the MDW 9030P Pocketphone 3-19 The Battery Charger The Battery Charger The Battery Charger The Battery Charger The Battery Charger The battery charger charges battery packs in the Spare battery compartment and in the handset. If both are present at the same time, charging in the Spare battery compartment is suspended until the battery pack in[...]

3-20 Using the MDW 9030P Pocketphone The color of the battery charger's LEDs indicates the state of the corresponding battery pack, as shown in the following table: NOTE: NOTE: NOTE: NOTE: NOTE: Before you use the MDW 9030P Pocketphone handset for the first time, the battery pack must be charged. Battery charger LED shows... If it is the SPARE[...]

Using the MDW 9030P Pocketphone 3-21 Extending Battery Life Extending Battery Life Extending Battery Life Extending Battery Life Extending Battery Life The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery charger's handset cradle; however, the Refresh process fully dis- charges the batte[...]

3-22 Using the MDW 9030P Pocketphone Follow these steps to ensure an uninterrupted supply of power to your MDW 9030P Pocketphone: ■ If you have only one battery pack, be sure to refresh it at least once a week. You can refresh it by: – Placing it in the Spare battery compartment of the battery charger. – Leaving it in the handset, placing the[...]

Maintaining the MDW 9030P Pocketphone 4-1 Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone 4 Impor Impor Impor Impor Impor tant Safety Instr tant Safety Instr tant Safety Instr tant Safety Instr tant Safety In[...]

4-2 Maintaining the MDW 9030P Pocketphone 3 Press up and hold the snap lock on the bottom rear of the radio module. 4 Slowly swing the radio module's card edge out of the card edge connector on the back of the carrier, releasing the snap lock when clear. Unhook the radio module from the radio module mounting rod by gently lifting upward. If yo[...]

Maintaining the MDW 9030P Pocketphone 4-3 Swapping Extensions Swapping Extensions Swapping Extensions Swapping Extensions Swapping Extensions If you want to change your phone’s extension number assignment, make sure the radio module or carrier(s) is unplugged before you unplug the telephone line cord from the communications system switch/control [...]

4-4 Maintaining the MDW 9030P Pocketphone 4 5 1 2 3 4 6 4 T RANS T ALK 2 1 O N 2 1 O N 5 CAUTION U S E O N L Y A T & T C A B L E P ⁄N 847 667896 IN O U T O U T O F S YN C OUT OUT OF S YNC Verify that the carrier’s Out of Sync LED is not lit. If the LED is lit, power down and then repower the carrier. If the LED is still lit, follow the sugg[...]

Maintaining the MDW 9030P Pocketphone 4-5 Ordering Replacement & Optional Parts Ordering Replacement & Optional Parts Ordering Replacement & Optional Parts Ordering Replacement & Optional Parts Ordering Replacement & Optional Parts To order replacement parts or optional equipment in the continental U.S., call the Sourcebook Sale[...]

Troubleshooting 5-1 T r oubleshooting 5 Procedures If you have a problem with your MDW 9030P Pocketphone, you may be able to solve it by following the procedur es included in this chapter . If you cannot resolve the pr oblem, call for customer suppor t as described on the inside front cover of this book. The problems in this chapter ar e organized [...]

5-2 Troubleshooting Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Symptom P ossible Solutions After plugging the radio module or carrier into an electrical outlet, one or more radio module PO WER and P ASS LEDs do not light. P[...]

Troubleshooting 5-3 Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Symptom P ossible Causes P ossib le Solutions * See “Customer Support” on the inside front cover of this book. After plugging the carrier into an electrical[...]

5-4 Troubleshooting P ossible Solutions Symptom P ossible Causes Battery pack is not inser ted properly in the handset. Reinsert the batter y pack in the handset. Insert a batter y pack in the handset. After pressing O , one or more of the following applies: ■ Dial tone is not heard. ■ Display does not show anything. ■ Radio module's RAD[...]

Troubleshooting 5-5 Handset Problems (continued) Handset Problems (continued) Handset Problems (continued) Handset Problems (continued) Handset Problems (continued) Symptom P ossible Causes P ossibl e Solutions Y ou can hear the party on the other end, but they cannot hear you. MUTE appears in the handset display . The M button was pr essed inadver[...]

5-6 Troubleshooting Battery Problems Battery Problems Battery Problems Battery Problems Battery Problems This is normal operation for the MDW 9030P Pocketphone. The Battery icon ap- pears in the handset display . No action is r equired. Symptom P ossible Causes P ossible Solutions Batter y power is low . The Battery icon flashes in the handset disp[...]

Troubleshooting 5-7 Symptom P ossible Solutions P ossible Causes A competing radio device (for example, a wireless bar -code scanner) has been installed in the area. Both products ar e competing for the same air space and will conflict when both are being used. Place the handset in Wireless T est Mode as described in Chapter 2. If the signal str en[...]

5-8 Troubleshooting Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Symptom V oice quality for calls is lower than expected. P ossible Causes P ossible Solutions Y ou are using differ ent models of handsets and the mix is i[...]

Troubleshooting 5-9 Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Symptom P ossible Solutions P ossible Causes Y ou ar e on a call and you hear radio interference when another call rings. Communications system in key mode[...]

5-10 Troubleshooting Range Problems Range Problems Range Problems Range Problems Range Problems Handset voice quality and range are not as good as they wer e before. Symptom P ossible Causes Radio modules are out of synchr onization. A competing radio device (for example, a wireless bar -code scanner) has been installed in the area. Both products a[...]

Troubleshooting 5-11 Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) (Continued) Handset voice quality and range are not as good as they were before. Electromagnetic fields are interfering. Look for 110/Volt lines, fuse boxes, circuit breakers, electrical junctio[...]

5-12 Troubleshooting Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Symptom P ossible Causes P ossible Solutions Move the handset closer to the radio module. Handset is out of range of its matching radio module. No ring on a n incoming c a ll , and RANGE appears[...]

Troubleshooting 5-13 Battery Charger Problems Battery Charger Problems Battery Charger Problems Battery Charger Problems Battery Charger Problems Symptom P ossible Solutions P ossible Causes No LEDs o n batter y charger l ight. Battery charger is plugged into an electrical outlet contr olled by a switch and the switch is turned off. Plug the batter[...]

5-14 Troubleshooting Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Symptom P ossible Solutions P ossible Causes HANDSET LED flashes red. Battery pack is defective. If you have a battery pack in the handset and o[...]

Troubleshooting 5-15 Symptom P ossible Solutions Possib le Causes SPARE LED on battery charger does not light when the battery pack is placed in Spare battery compartment. The battery pack is not seated pr operly in Spare battery compar tment. Reseat the batter y pack in the batter y charger’ s Spare battery compar tment. Battery Charger Problems[...]

5-16 Troubleshooting Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Symptom P ossible Solutions P ossible Causes SPARE LED flashes red. Batter y pack is defective. If you have a battery pack in the handset and on[...]

MDW 9030P Pocketphone Compatibility 6-1 MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility 6 Programming and Programming and Programming and Programming and Programming and Call Handling Instructions Call Handling Instruc[...]

6-2 MDW 9030P Pocketphone Compatibility NOTE: NOTE: NOTE: NOTE: NOTE: The MDW 9030P Pocketphone is fully compatible with the PARTNER family of commu- nication systems. For the remaining communications systems, however, you must carefully note the functional differences between your wireless phone and the phone type identified in the table on the pr[...]

MDW 9030P Pocketphone Compatibility 6-3 Communications System Compatibility This section describes some communications-system-dependent programming to help you optimize the performance of your MDW 9030P Pocketphone. It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9030P. Turn to the in[...]

6-4 MDW 9030P Pocketphone Compatibility Setting the Line-Ringing Options Setting the Line-Ringing Options Setting the Line-Ringing Options Setting the Line-Ringing Options Setting the Line-Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with a PARTNER, PARTNER Plus, or PARTNER II system[...]

MDW 9030P Pocketphone Compatibility 6-5 MERLIN Systems MERLIN Systems MERLIN Systems MERLIN Systems MERLIN Systems ■ On MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone to an available jack on either a 408 outside line/analog telephone module or a 008 analog telephone module. ■ Since the MDW 9030P does not have a speake[...]

6-6 MDW 9030P Pocketphone Compatibility Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 except M[...]

MDW 9030P Pocketphone Compatibility 6-7 Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Following is a diagram of the button assignme[...]

6-8 MDW 9030P Pocketphone Compatibility Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with MERLIN, MERLIN Plus, and MERLIN II: Telephone[...]

MDW 9030P Pocketphone Compatibility 6-9 System 25, System 75, System 85, System 25, System 75, System 85, System 25, System 75, System 85, System 25, System 75, System 85, System 25, System 75, System 85, and DEFINITY Systems and DEFINITY Systems and DEFINITY Systems and DEFINITY Systems and DEFINITY Systems ■ This phone must be administered as a[...]

6-10 MDW 9030P Pocketphone Compatibility 2 ABC 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PRS 9 WYZ 0 Oper * # Speakerphone Volume Microphone HFAI Conference Set Fwd Start Timer Rev Stop Exit Contrast Time/ Timer Hold/ Pause Transfer Message Recall BIS-34D B C 1 2 3 A 8 4 5 6 7 D AB 234 6 5 MSG 212 555 1212 ON 78 CD 1 T ransT alk On/Off Feat/P Conf GHI PQRS[...]

MDW 9030P Pocketphone Compatibility 6-11 The following illustrations show in parentheses the MDW 9030P Pocketphone button assignments on Pages 2 and 3 of the STATION Administration screens. The button labeled D on the MDW 9030P Pocketphone display automatically defaults to the button labeled D (Drop) on the 7315H phones. For DEFINITY systems, you m[...]

6-12 MDW 9030P Pocketphone Compatibility Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with System 25, System 75, System 85, and DEFINIT[...]

Warranty and Repair Information A-1 W arranty and Repair Information A Lucent T echnologies Limited W arranty and Limitation of Liability Lucent Technologies warrants to you, the customer, that your wireless telephone system will be in good working order on the date Lucent Technologies or its Authorized Dealer delivers or installs the system, which[...]

A-2 Warranty and Repair Information ■ Abuse, misuse, or negligent acts or omissions of the customer and persons under the customer’s control; or ■ Acts of third parties and acts of God. LUCENT TECHNOLOGIES’S OBLIGATION TO REPAIR, REPLACE, OR REFUND, AS SET FORTH ABOVE, IS YOUR EXCLUSIVE REMEDY. EXCEPT AS SPECIFICALLY SET FORTH ABOVE, Lucent[...]

Warranty and Repair Information A-3 Post-Warranty Repairs Post-Warranty Repairs Post-Warranty Repairs Post-Warranty Repairs Post-Warranty Repairs If you purchased the system from Lucent Technologies and you have a post-warranty service contract, Lucent Technologies service is provided under the terms of that contract. To significantly reduce unexpe[...]

Regulatory Information B-1 Regulatory Information B This appendix contains information about the Federal Communications Commission and Industry Canada. FCC Part 15 Rules The Lucent Technologies MDW 9030P Wireless Pocket phone has been tested and has been found to comply with FCC Part 15 Rules . These specifications are designed to provide reason- a[...]

Specifications C-1 Specifications C GENERAL Model: MDW 9030P Wireless Pocketphone Dimensions Handset 6.0"(L) x 1.0"(D) x 2.25"(W) 0.33 lbs and W eights: 15.24 x 2.54 x 5.71 cm 0.15 kgs Handset w/Battery Pack 6.0"(L) x 1.0"(D) x 2.25"(W) 0.55 lbs 15.24 x 2.54 x 5.71 cm 0.25 kgs Battery Charger (BC) 9 .7 5 "(L) x 5.[...]

C-2 Specifications GENERAL (continued) Electrical Handset 1.0 watt Specifications: Battery Charger (BC) 15 watts (Power) Radio Module (RM) 4.0 watts Carrier (CA) w/6 RMs 24.0 watts Power Supply (BC) 15 watts (10V 1.5 A) Power Supply (RM) 6.0 watts (10V 600mA) Power Supply (CA) 30.0 watts (9V) Battery Pack Life: Nickel Metal Hydride 3 hours talk tim[...]

Index IN–1 Index Index Index Index Index A A A A A Alerter 3-4, 3-7, 3-11 Alerter icon 3-4 Answering a call 3-15, 3-17 Antenna 3-2, 3-6, 3-8 replacement 4-4, 4-5 B B B B B Battery charger about 1-1, 3-19 illustration 1-4, 2-34, 3-19 inserting the spare battery pack 2-34 installation 2-32 positioning 2-32 power supply 2-3, 4-5 problems 5-13 refr e[...]

IN–2 Index E E E E E Electrical requir ements 2-4, C-2 Environmental requir ements 2-2, C-1 Expansion cable 2-7, 2-24 Expansion carrier 2-16, 2-23, 2-24 Extension labels 2-31 Extensions, changing 4-3 F F F F F Feat/P button 3-2, 6-2 H H H H H Handset about 1-1 alerter 3-4, 3-7, 3-11 buttons 3-2, 3-3 controls 3-2 cradle 2-35, 3-19 display 3-2, 3-4[...]

Index IN–3 ordering 4-5 replacement/optional 4-5 P ASS LED 2-6, 2-28, 5-2, 5-3 Positioning battery charger 2-32 radio module or carrier(s) 1-3, 2-8 Power DIP switch 2-7, 2-14 POWER LED 2-6, 2-28, 5-2 Power level 2-14 Power supply 2-3, 2-4, 4-5 PRESELECTION 3-5, 3-10 Privacy 1-3 Programmable buttons 3-3, 3-4, 3-5, 6-2 Programming featur es DEFINIT[...]

IN–4 Index T r oubleshooting battery charger problems 5-13 battery problems 5-6 handset problems 5-4 installation problems 5-1 overview 5-1 range problems 5-10 voice quality problems 5-7 V V V V V VIBR 3-5 Vibrator enable/disable 3-9 icon 3-5, 3-9 test 3-12 V oice quality 3-14 maximum 3-6, 3-8 problems 5-7 testing 2-11, 3-14 V olume control 3-2, [...]

Battery Charger W all-Mounting T emplate Use the template below to position the screws for mounting your MDW 9030P Pocketphone battery charger: 1. Cut out the template along the dotted line. 2. Lightly affix the template to the wall with tape where you want to attach the battery charger. If possible, choose a location that will position at least on[...]

Lucent T echnologies 503-801-160 Comcode 107972010 Issue 2 March 1997[...]