Matrox Electronic Systems G450 MMS manual

Matrox G450 MMS User Guide 10807-3 01-0100 2002.08 .02 ENGLISH[...]

2 Mat ro x G450 MMS – U ser Gu ide Overview Thank you for purc hasing a G450 MMS (M ulti-Mo nitor Series) g raphics card. Y our Matro x MMS card is a high-performance graphics card that pl ugs into an exp ansion slot ins ide y our personal compute r . This card lets you use 2 or 4 monitors at a time w ith W indows 2000/XP or NT 4.0. Hardwar e sup[...]

Mat rox G450 M MS – Us er Gui de 3 Har dwar e installation This section desc ribes how to install y our Matr o x card. F or information specific to y our c omput er , like how to remove its cover , see your system manu al. 1 Switch to the st andard V GA display driver If you ’r e running W indows 2000/XP on yo ur computer , this step isn ’t n[...]

4 Mat ro x G450 MMS – U ser Gu ide 3 Choose a PCI slot a M ost comp uters ha ve differ ent type s of expansion slots. Choose a PCI slot for y our graphics car d. Y our system m anual should identify the location of each t ype of ex pansion slot in you r comp uter . b Rem ove th e cove r fo r th e s l ot yo u i n te nd to use (if it ’ s not alre[...]

Mat rox G450 M MS – Us er Gui de 5 5 Connect your dua l-monitor cables A ttach you r Matr ox du al-monitor cab les * to the connect ors on the brack et of your Ma t rox M MS c a rd . Mak e su r e t he connect ors are firmly in plac e. 6 Conn ect yo ur mon itor s If your mon itor has an HD-15 co nnector , use a DVI-t o-HD15 adapte r included with [...]

6 Mat ro x G450 MMS – U ser Gu ide Y our M atrox card is now installed. Restar t yo ur computer and inst all your M atro x software ( see “Softwar e installation” , page 7 ). No t e : M onitors are number ed consecu tively based on which connect or each is attached t o. N umbering starts with the pr imar y disp lay – the one that first disp[...]

Mat rox G450 M MS – Us er Gui de 7 Softwar e instal lation This section desc ribes how to install M atro x softwar e for W i ndow s 2000 /XP or NT 4. 0 . Y ou ma y need administrator rights to install certain software. F or more information, see W indows doc umentation. 1 Resta rt your com puter If you ’re usi ng Windows 2000/ XP , it det ects [...]

8 Mat ro x G450 MMS – U ser Gu ide Display setup W indo ws 2000 /XP or N T 4.0 – Y our Matr ox displa y driver in clud es Ma t rox Powe rD e s k s o ft w a re . T hi s software helps yo u get the most out of your Matro x gr aphics card. This section has imp ortant information o n how to c onfigur e your display settings usin g Ma trox P owe rDe[...]

Mat rox G450 M MS – Us er Gui de 9 W indo ws 2000/X P – If yo u have a Plug-and -Play (DDC) monito r , W indows should autom atically use corr ect setting s for yo ur moni tor . T o make sure the c orrect monitor is selected in Wind ows: 1 Rig ht-cl ick your Windows desktop back grou nd, then click Pr operties " Settings " Advan ced &[...]

10 Matr ox G450 MMS – U ser Guide Mult i-di splay setu p T o set up mu lti-display mo de: W indo ws 2000/X P – If m u lti-displa y m ode isn ’t aut omatically enabled when y ou r estart Wi n d o w s : 1 Rig ht-cl ick your Windows desktop back grou nd, then click Pr operties " Settings . 2 Select the disabled displa y , enable the Extend [...]

Mat rox G450 M MS – Us er Gui de 11 T r oubleshootin g Basic procedur es This section explains b asic proced ures that are r eferred to b y some tro ubleshooting item s in this guide . Restarti ng in VGA m ode W hat follows is info rmation on how to re start your comput er in VGA m o d e . If y our primary display is usable : W indo ws 2000/X P o[...]

12 Matr ox G450 MMS – U ser Guide Main t r oubles hoot ing This secti on addresses possible proble ms that could prevent y ou from using y our compute r . Problem Comp uter doesn ’t display info rmation or bo ot after Ma trox card is insta lled 1 Cause Y our M at ro x card may not be properly installed. 1 Solut ion M ake sure your M at ro x car[...]

Mat rox G450 M MS – Us er Gui de 13 2 Plug yo ur monitor into the other graphics card and restart you r compute r . 3 Ma ke s ur e Matr ox System Utilities are installed on yo ur comput er . ( These can be installed fro m your M atro x CD-ROM .) 4 W indo ws 2000/X P or NT 4.0 – Click Sta rt " Run , type c:ma trox utilpbio swin , th en c[...]

14 Matr ox G450 MMS – U ser Guide 3 Solut ion M ake sure the c onnection to the back of the mo nitor is firmly in place. If your moni tor use s BN C in put, make sure th e R ed ( R ), Gr een ( G ), B lue ( B ), Hor i z on t al S y nc ( HSYNC – white or g ray wire), and V er tical Sy nc ( VSY NC – bl ack wire) connectio ns are firmly in place [...]

Mat rox G450 M MS – Us er Gui de 15 4 R estar t yo ur comput er normally . 5 M ake sure the co rrect monitor is selected in W indows ( see “Monitor setu p” , page 8 ). 6 M ake sure y ou ’ re not using inappropriate monit or setting customizations: Ac cess the Po w e r D e s k Monitor Setti ngs pro pert y sheet ( see “ Ac cessing P owerDes[...]

16 Matr ox G450 MMS – U ser Guide 2 T o remove Matrox so ft ware : # W indo ws 2000/XP – Click Sta rt " Settings * " Contr ol Panel " Add/Remove Progra ms (double-click*) " Matrox Graphics Software ( remove only) " Change/R emove " Ye s . (* Depending on your v ersion and c onfiguration of W indows, this part of th[...]

Mat rox G450 M MS – Us er Gui de 17 Extra troubles hooting Graphics The following troubleshooting item s address pr oblems related to graphics cards. Pro blem Can’ t use Windows, Windows r e ports a configuration e rror , and/ or can’t ins tall or uninsta ll dis play dr iver 1 Cause The pro blem ma y be specific to the mothe rboard in your co[...]

18 Matr ox G450 MMS – U ser Guide Problem Moni tor settings aren’ t automatically detected 1 Cause Y our moni tor may not be Plug -and -Play. Mo s t ne w moni tors a re Pl ug- and- Play but m any older ones aren ’ t. Software can ’t aut omatically detect settings for monit ors that aren ’t Plug- and-Pla y . 1 Solut ion Man ually selec t y[...]

Mat rox G450 M MS – Us er Gui de 19 3 Cause Y ou ma y be using BNC co nnectors with a Plug-and-Pla y monitor . The Plug-and-P lay feature of a monitor can ’t be used with BNC co nnectors. 1 Solut ion If there ’ s an HD-15 connector at the back of your monit or , use this co nnector instead of the BNC co nnec tors . Problem Built-in ne twork c[...]

20 Matr ox G450 MMS – U ser Guide 2 Cause Y ou r Matrox card may b e in a “sl ave” ex pans i on sl ot on a comput er t hat ma kes a d is ti nc tio n between bus mastering and slave slots. 1 Solut ion Change slot s – Shut dow n your com puter , dis conne ct it from the power suppl y , remove your M atro x card and then insert it into a diffe[...]

Mat rox G450 M MS – Us er Gui de 21 Problem After game for Window s 2000/XP sta rts, monitor do esn’t display properly (blank s creen, roll ing or overlap ping scr een images) 1 Cause If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your monit or may not sup port the refresh rate the M atro x driver is using.[...]

22 Matr ox G450 MMS – U ser Guide 1 Solut ion If yo u’re h a v in g p ro b le m s w i th a p ro g r am t h at c a n b e m ov ed o n y ou r Win d ows d e s kt op, r u n thi s prog r am on your pr i mar y dis play . Make su re th e pro gr am w in dow does n ’t overl ap any other displa y . If the program doesn ’t work with the gr aphics car d[...]

Mat rox G450 M MS – Us er Gui de 23 5 R estar t yo ur comput er for changes to tak e effect. Problem Not all grap hics cards in t he com puter are fully su pported (Softwar e doesn’t work with a certa in graphics car d, or another graphics ca r d doesn’t work at all) 1 Cause If you have dif feren t mo dels of g r aphics ca rds i n your comput[...]

24 Matr ox G450 MMS – U ser Guide 1 Solut ion R un the setup program inclu ded with the Matro x displa y driver . The setup pro gram autom atically installs the display d river for each M atrox graphics card it supports. Problem In m ulti-d isplay mode, d isplay s aren’t numbered co nsecut ively 1 Cause If y ou ha ve m ore than one graphics car[...]

Mat rox G450 M MS – Us er Gui de 25 2 Clear one or more check bo x es. For mor e information, see conte xt-sensitive help . 3 Click OK " Ye s to acce pt the changes. (De pending on the featur e you di sabled, y ou may have to res tar t yo ur compute r fo r the change s to take e ffe ct. ) 2 Solut ion Disable W indows effects: W indo ws 2000 [...]

26 Matr ox G450 MMS – U ser Guide 2 Cause If y ou ’re us ing multi-d isplay mode, the pr ogram window or dialog box may be in a displa y or on a monit or that’ s unusable. (For examp le, your moni tor ma y not be properly connected or conf igu red. ) 1 Solut ion M ake sure all the displa ys and monit ors you want to use are usable. For mor e [...]

Mat rox G450 M MS – Us er Gui de 27 T o assign a k e yboard shortcut t o this featur e: 1 Click the Matro x Quic kDesk ico n ( ) on y our W indo ws taskbar , then click Hot Keys . 2 Create a ke yb oard shor tc ut f or t he Move Al l Windows to Primary D isplay featur e. 4 Solut ion W indo ws 2000/X P or NT 4.0 – 1 W indo ws 2000/X P – Click t[...]

28 Matr ox G450 MMS – U ser Guide Vi deo The following troubleshooting items addr ess problems r elated to video files. Problem Video file p layback is jerky (skipp ing frame s) 1 Cause Y our hard disk ma y be too slow. 1 Solut ion Tr y defrag ment ing your hard disk. W indo ws 2000 – T o defragment a hard disk, click Start " Programs (or [...]

Mat rox G450 M MS – Us er Gui de 29 W indo ws NT 4.0 – Install a DMA driv er . F or most comput ers, a DMA driver is av ailable for W indows NT 4.0 (for ex ampl e, t he “PI IX Bus M as ter IDE” dr iver supp or ts many computer s) . For mo re i nfor mat ion o n how to ge t th is d river, conta ct your s yste m vendo r . 2 Cause T oo man y pr[...]

30 Matr ox G450 MMS – U ser Guide Problem Can’t view video 1 Cause Y our displa y settings ma y be too high. 1 Solut ion T r y lo wering yo ur displa y settings (resolution , color palett e, and/or refr esh rate). For information o n changing displa y sett ings, see “Displa y setup” , page 8 . Soun d The following troubleshooting items addr[...]

Mat rox G450 M MS – Us er Gui de 31 Wi n d o w s X P – a Click Start " Settings * " Control P anel " Sound, S peech and Au dio Device s * " Sounds & A udio Devices . (* Dep ending on yo ur con figuration o f W indows, this p art of the step ma y not be necessar y .) b Enable the “ Place v olume icon i n the ta skbar ?[...]

32 Matr ox G450 MMS – U ser Guide Display informat ion ! Y our M atrox graphics card is 100% V GA compatible and supports al l VESA standards: VBE 2.0 (Super V GA modes), DPMS (energ y saving), and DDC-2B (Plu g-and-Play mon itor) . ! The disp lay res olutions a vailable depe nd on you r Matro x graphics card, disp lay driv er , and software moni[...]

Mat rox G450 M MS – Us er Gui de 33 Maximu m display r esolutions (for each display) Maxi mum r efr esh rates Aspect ratio Maximu m resolution * * With most digital monitors , the maximum display r esolution is 1280 × 1024. For digi tal monitors that s upport reduced ti mings, the maxim um displ ay resolution may be 160 0 × 1200 . 4:3/5:4 (trad[...]

34 Matr ox G450 MMS – U ser Guide Supported VESA modes In the table below , VESA modes supported by your M atro x graphics card are indicated by a VESA mode number . M any Su per V GA DOS programs use VESA modes. Digita l flat panel infor mation M atro x G450 MMS p roducts that suppor t digital monitors are fully DVI 1.0 compliant. The following [...]

Mat rox G450 M MS – Us er Gui de 35 Har dwar e information Features T echnical featur es Vi deo specificat ions G450×2 MMS G450×4 MMS Graphi cs chip m odel Matrox G450 (256 -bi t Du alB us) RAMD AC 360 MHz (in ter nal ) Memo ry ty pe DDR (Double Data Rate) SDRAM Car d t ype PCI # of displays su pported (# o f grap hics ch ips) 24 Memo ry 2 × 1[...]

36 Matr ox G450 MMS – U ser Guide Envir onmental s pecification s Digita l flat panel infor mation ! Mini mum/ max imu m ambi en t op er at ing temp er atu res : 0 t o 5 5º C ! Mini mum/ ma ximu m st ora ge temp era tu re: -40 to 75º C ! Maxim um altitude for ope rati on: 3,000 m eters ! M aximum altitude for transport: 12,000 meters ! Oper a t[...]

Mat rox G450 M MS – Us er Gui de 37 Graphics car d connector pinout s Pin Signal Pin Signal Pin Signal Pin Signal Display #2 /#4 1 Ground 24 Not connected 31 TMDS data 1 + 54 G round 2 Analog red output 25 Not connected 32 TMDS data 1 – 55 VSYNC 3 Analog blue output 26 Not connected 33 TMD S clock data + 56 HSYNC 4 Ground 27 TMDS data 2 – 34 [...]

38 Matr ox G450 MMS – U ser Guide Adap ter pi nout s for a nalog m onito rs Pin usage for a digital ( DVI-I) connector P i nS i g n a l P i nS i g n a l P i nS i g n a l 1 Analog red output 6 Ground 11 Not connected 2 Analog green output 7 Ground 12 SDA (DDC) 3 Analog blue output 8 Ground 13 TTL horizontal sync 4 Not connecte d 9 +5 V (DDC) 14 TT[...]

Mat rox G450 M MS – Us er Gui de 39 Pin usage wi th an analog dual-mon itor adapter (DV I-I to HD-15) Pin Signal Pin Signal Pin Signal 1 TMDS data 2 – 9 TMDS data 1 – 17 TMDS data 0 – 2 TMDS data 2 + 10 TMDS data 1 + 18 TMDS dat a 0 + 3 TMDS data 2/4 shield 11 TMDS data 1/3 shield 19 T MDS data 0/5 shield 4 Anal og r ed (2) 12 TMDS data 3 ?[...]

40 Matr ox G450 MMS – U ser Guide Maxi mum car d dimension s 6.5 in . / 16.51 cm 4.2 i n. / 10 .69 cm ≤ 0.75 in. / ≤ 3.61 cm[...]

Mat rox G450 M MS – Us er Gui de 41 Customer supp ort Matr ox W eb and F TP sites M atro x is on the Inte rnet with a W orld W ide W eb (WWW) and Fil e T ransfer Pr otocol (FTP) site. O ur W eb site has pr oduct literatur e, press releases , technical mat erial, a s ales offic e list, trade show information, and other rel evant material. Our FT P[...]

42 Matr ox G450 MMS – U ser Guide # V isit our technical sup port forum at www.mat rox. com/m ga/ su ppor t /fo ru m/a gre e. cf m . # See our F A Qs (Freq uently As ked Questions) at http://forum.matr ox.c om/cgi-bin/mgaforum/U ltimate.cgi#faq . # W r ite a letter to Graphics Cust omer Suppo r t at our Corporate H eadquarters. The address is: M [...]

Mat rox G450 M MS – Us er Gui de 43 Where to get inform ation For dis play info rmation: ! W indo ws 2000/X P or NT 4.0 – A ccess t he Informa tion pro pert y sheet ( see “ A ccessing P owerDesk pr operty s heets” , page 8 ). For syst em information: ! W indo ws 2000 – Right-click the My Comput er icon on y our W indows deskt op back grou[...]

44 Matr ox G450 MMS – U ser Guide W arranty A. Limited W arranty Statement 1. Matrox Graphics Inc. (“Ma trox”) warrants t o the end -user cus tomer , who provid es adequa te proof of purchase that Matrox hardware products purchased from Matrox autho rized dealers will be free f rom defects in mate rials and workmansh ip for a p eriod of three[...]

Mat rox G450 M MS – Us er Gui de 45 C. Limitations of Liability 1. EXCEPT FO R THE OBLI GA TIONS SPECIFICAL L Y SET FORTH IN THE LIM ITED WARRAN TY ST A TEM ENT , IN NO EVENT S HALL MA TROX B E LIABLE FOR: a. any direct, indirect, special, incidental, conseq uential, fo reseeabl e or unforeseeabl e, or punitive damages, whet her base d on co ntra[...]

46 Matr ox G450 MMS – U ser Guide Softwar e license agre ement Singl e User P roducts This Matrox sof tware (the “S oftware”) is copyrigh ted by M atrox Graphics Inc. A ll rights a re reserved. The purchaser is granted a license t o use the software only , subj ect to the following restrictions and limitations. 1. The license is for the origi[...]

Mat rox G450 M MS – Us er Gui de 47 Index A addr ess, Ma tro x 42 Ado be Ac rob at 16 B BIOS 12 , 13 , 20 , 21 BNC m onito r co nnection 14 , 19 C CD-ROM, Matrox 7 , 13 , 16 conn ec tor 5 , 6 custom er support 41 – 43 , 44 – 45 D DDC 9 disk speed 28 disp lay inform ation 32 – 34 prim ar y 21 E expansi on slots 4 , 12 , 20 F FTP , Mat rox 41[...]

Thank you for choosing Matr ox Please register onlin e ( www .matro x.com/mga/registration/home.cfm ) to be e ligible for customer support, new product announcements, and inform ation on special offers and upcoming e vents.[...]

USA FCC Compliance Statement Rema rk for the Matro x har dwar e prod ucts supp orted by this gui de This equ ipment ha s been test ed and found to comply with the limits for a Class A digital device, p ursuant to P art 15 of t he FCC Rules. These limits are design ed to provid e reasonable protect ion against h armful interfe rence when th e equipm[...]

EUROPE (English) European user’ s information – Statement of Conformity Rema rk for the Matro x har dwar e prod ucts supp orted by this gui de This product com plies with EC Directive 89/336/EEC for Electromagnetic Compatib ility . It has bee n tested and found to comply with EN55022 a nd EN550 24 Info rmation T echn ology Equipm ent Stan dards[...]

Copyright © 2 002 Matrox Graphics Inc. • ( English) All rights reserved. • (Français ) T ous droits réservés. • (Deutsch) Alle Rechte vorb ehalten. • (I taliano) T utti i dir itti riservati. • (Español) Re servados todos lo s derechos. T rademarks • Mar ques déposées • W arenzei chen • Marchi r egistrati • Mar cas registrad[...]

(English) Disclaimer THE INFORMA TIO N IN THIS GUIDE IS S UBJECT TO CHANGE A T ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to ma ke change s in sp ecifications at an y ti me and withou t notice . The information p rovided by this d ocument is belie ved to be accu rate and reliable. However , no responsibility is assumed by [...]

Mat rox Graph ics Inc. 1055 St -Regis Blvd . Dorval, Queb ec Canada H9P 2T4 T el: (514) 82 2-6320 T echnical sup port: (51 4) 685-02 70 In Quebec, call: (514 ) 822-63 30 www .matrox.com /mga/su pport/tech _support/ home.cfm We b s i t e : w ww .matrox.c om/mga United Kingdom Matr ox UK Seft on Park Stoke Po ges Buckingh amshire Englan d SL2 4 JS Sa[...]