Mitel 3300 manual

3300 CITELlink Gateway for 7000 Series Norstar Phones T7406 Phone User Guide[...]

NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries. M ITEL N ETWOR KS and its affi[...]

-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 3 TIPS FOR YOUR COMFORT AND SAFETY 3 Don't cradle the handset! 3 Protect your hearing 3 ABOUT WIRELESS PHONES 4 USING A T7406 PHONE 5 Charging the Battery 5 Telephone Setup 7 Handset Lock 9 Handset Asleep Mo de 9 Headset Calls 9 Belt Clip 10 [...]

-ii- MAKING AND ANSWERING CALLS 12 Make a call 12 Answer a call 13 End a call 13 Redial - Saved Number 13 Phonebook 13 Speed Call Keys 14 Speed Call - Personal 15 Muting a Call 15 CALL HANDLING 15 Hold 15 Transfer 16 Conference 16 Conference Split 16 Add Held 17 Swap 17 Call Forward 18 Call Forward - Remote 19 Call Forward - End Chaining 19 Call Fo[...]

-iii- USING ADVANCED FEATURES 23 Account Codes 23 Call Park 23 Call Pickup 23 Campon 24 Do Not Disturb 24 Override 24 Paging 25 Direct Paging 25 Reminder 26 Group Paging / Meet Me Answer 27 Trunk Flash 27 Record a Call 28 Tag Call 29[...]

-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 ICP, your T7406 phone has fi ve fixed-function keys ( (SUPERKEY), TRANS/CONF, MESSAGE , (HOLD), (CANCEL)), and four personal keys. The pe[...]

-2- Phone buttons Phone status indicators Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Softkeys are identified by bold letters and th e word "softkey" (for example, "Press the Yes softkey."). z Text that appears on [...]

-3- Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your CITELlink Norstar phone now operates: z You can program speed call numbers, personal keys as well as enable/disable features using . To navigate through the menus, use the YES and NO softkeys. z Some features requ ire you to dial a fea[...]

-4- ABOUT WIRELESS PHONES Wireless telephones use radio frequencies, whic h are susceptible to interference from electrical devices su ch as motors, comp uters, VHF radios, and fluorescent li g hts. Such interference can limit the operatin g ran g e of the telephone and cause noisy or interrupted reception. Walls, building wiring, and metal structu[...]

-5- USING A T7406 PHONE Charging the Battery To correctly connect the handset charger: 1. Plu g the small connector of the power adapter to the back of the char g er. 2. Plug the power adap ter into a wall socket. To correctly charge a new battery pack: WARNING: The recha r g eable battery pack must be fully char g ed before you use your T7406 phon[...]

-6- To change a battery pack: Note: You should exchange the phone battery pa cks regularly (once a week). 1. Press down on the batte ry pack latch at the back of the phone, and remove the battery pack from the phone. 2. Insert the battery pack in the back battery port of the charger. When the contacts touch correctly, the batter y charge indicato r[...]

-7- Telephone Setup Each T7406 phone must be registered to a base by sharing an identical security code. A base can support up to three independ ent phones. Each phone assigned to a base station must have a uniq ue Set ID (1, 2 or 3). When viewing the back of the base station, the TCM/ RJ -11 jacks from left to right correspond to the hand set ID #[...]

-8- To assign your phone to a base station: If your installer has already set up a ba se station, obtain the security code, and perform steps 1 to 7 of this procedure. If you need to assign a security code to the base station, perform all the steps in this procedure. 1. Press the Options/Mute button. 2. Press the SHOW softkey. 3. Press the NEXT sof[...]

-9- Handset Lock You can lock the handset to preven t unintentional butt on presses. To lock the handset: 1. Press the Options/Mute button. 2. Press the SHOW softkey. The display sh ows "1. Ring Type". 3. Press the NEXT softkey until the display shows "3. Lock Handset". 4. Press the OK softkey. The dis play sh ows "Handset [...]

-10- Belt Clip You can attach a belt clip to the ba ck of the phone to provide handsfree portability. To attach the belt clip: 1. Line up the side tabs of the belt clip with the notches on each side of the phone (the belt clip is attached to the back of the phone, above the battery pack). 2. Snap the belt cl ip into place. To remove the belt clip: [...]

-11- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is idle: 1. Press the Options/Mute button. 2. Press the SHOW softkey. The display sh ows "1. Ring Type". 3. Press the NEXT softkey. The display show s "2. Ringer Volume". 4. Press the SHOW softkey. The display show s "Press Volume bar&quo[...]

-12- Feature Keys To display information abou t a key: 1. Press . 2. Press a personal key. 3. Press . To re-program a personal key: 1. Press . 2. Press the No softkey until "Persona l Keys?" appears. 3. Press the Yes softkey. 4. Press a personal ke y th at isn't a line key. 5. Press the Change softkey. 6. Press the No softkey until t[...]

-13- Answer a call z Press the Options/Mute button. End a call z Press . Redial - Saved Number To save the last number that you manually dialed: z Dial **79 . To Redial a saved number: z Dial *6* . Phonebook For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the le tter C i[...]

-14- Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: z Press a Speed Call key. To store a Speed Call number: 1. Press . 2. Press a personal ke y th at isn't a line key. [...]

-15- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Dial 67 . 2. Enter an index number between 00 and 09 . 3. Dial the number to be st ored (press between di g its to create a pause during dialing - press more than once to lengthen the pause). 4. Press to hang[...]

-16- Transfer To Transfer an active call: 1. Press TRANS/CONF . 2. Dial the number of the third party. 3. Do one of the following:  To complete the Transfer, press the Release softkey.  To announce the Tr ansfe r, wait for an an swer , consult, and press to hang up.  To cancel the Transfer, press . Conference To form a Conference when a tw[...]

-17- Add Held To move a call on Hold to another line appearance: 1. Press an available line key. 2. Press the Addheld softkey. 3. Press the flashing line key. To add a call on Hold to an exis ting conversation or conference: 1. Press the Addheld softkey. 2. Press the flashing line key. Swap To call another party when you are in an established two-p[...]

-18- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don'[...]

-19- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press . 2. Press the No softkey until "Call Fo rwarding?" appears. 3. Press the Yes softkey. 4. Press the Next softkey until "I Am Here" appears. 5. Press the Yes softkey. 6. Dial the extension of the remote station. 7. Press the Save[...]

-20- Call Forward - Forced To force an incoming call to be forwarded: z Press the Forward softkey. Note: The Forward softkey will not appear if Call Forward is not programmed. Call Forward - Override To override Call Forward and ring a station: 1. Dial *1* . 2. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Pre[...]

-21- Messaging - Callback To leave a message waiting indication on a phone when you hear busy or ringback tone: z Press MESSAGE or the Callback softkey. To respond to a message waitin g condition on your phone: 1. Press MESSAGE . 2. If a password is required, di al your password and press th e Enter softkey. 3. Press the Yes softkey. The caller inf[...]

-22- To set, change, or clear a password (up to 7 digits, not including 0): 1. Press . 2. Press the No softkey until "Set Pa ssword?" appears. 3. Press the Yes softkey. 4. Do one of the following:  To enter a new password, enter your password.  To change or clear your password, enter your current password. 5. Press the Enter softkey[...]

-23- USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Dial the Account Code digits. 2. Press # . To enter an Account Code during a call: 1. Press . 2. Press the Yes softkey. 3. Dial the Account Code digits. 4. Press the Save softkey. 5. Do one of the following:  For a verified acco unt code, press the Yes softkey.  For a [...]

-24- Campon To Campon to a busy station: z Press the Wait soft key. To retrieve a call when you hear Campon tone: z Press the Trade softkey. Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb feature key. - OR - z Press . z Press the NO softkey until "Do Not Disturb" appears. z Do one of the following: [...]

-25- Paging To use Paging: 1. Press the Pager feature key. 2. Dial the Paging zone number (if required). 3. Make the announcement. Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a pa[...]

-26- Reminder To program a Reminder: 1. Press . 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the time in 24-hour format. 5. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1. Press . 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes[...]

-27- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup. When you need to respond to a Group Page but don' t know the identity or extension number of the paging part[...]

-28- Record a Call This feature uses your voice ma il system to record your phone conversations. Note: You may be required by law to in form the other party that you are recording the conversation. For specific instructions, co nsult your system administrator. To start recording while on a two-party call: z Press the Record Call feature key. Note: [...]

-29- Tag Call Tag Call allows you to "tag" any threat ening call that you re ceive. Using this tag, your system administ rator can identify the sour ce of the malicious call and provide this information to approp riate personel or authorities. You can only tag calls during an active two-pa rty call. Note: Tagging a call unecessa rily may [...]

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