Mitel 5055 manual

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NOTICE The information contained in this document is believed to be accurate in all re spects but is not warranted by Mitel Networks Corporation (M ITEL® ). The information is subject to change without notice and should not be con strued in any way as a commitment by Mitel or any of its affiliates or subsidiarie s. Mitel and its affiliates and sub[...]

Table of Contents - i - TABLE OF CONTENTS ABOUT YOUR SI P PHONE ...................................................................................... 1 Welcome ........................................................................................................................ ...... 1 About This Us er Guide ....................................[...]

5055 SIP Phone User Guide (Rev. A) - ii - Speaker Volume (Handset, Headset and Ha ndsfree) ................................................................... 28 Speed Di al ..................................................................................................................... ................ 28 Time and Date ........................[...]

Table of Contents - iii - Network Configuration Page .............................................................................................. 55 Dialing Plan ................................................................................................................... ..... 59 Ethernet Page ...............................................[...]

5055 SIP Phone User Guide (Rev. A) - iv -[...]

About Your SIP Phone - 1 - About Your SIP Phone Welcome Congratulations on your purchase of the Mitel Netwo rks™ 5055 SIP Phone, an intelligent Session Initiation Protocol (SIP) telephone that mana ges its own call states and featu res. The Mitel Networks 5055 SIP Phone connect s you to other SIP Phones via the Internet. You can dial by URL, IP A[...]

5055 SIP Phone User Guide (Rev. A) - 2 - • Links in a web page are shown as unde rlined text (for example, User Configuration). • ▼ and ▲ represent the Down and Up Arrow keys o n the SIP Phone (located just above the keypad). •  and  represent navigating softkeys on the display. The 5055 SIP Phone Figure 1 5055 SIP Phone Elements of[...]

About Your SIP Phone - 3 -  Fixed Function Keys Give you access to the following telephone functions: • Menu (blue): Provides access to the telephone' s menus. • Trans/Conf : Initiates a call transfer or e stablishes a 3-party conference call. • Redial : Redials the last number, na me or address dialed. • Message : Provides access t[...]

5055 SIP Phone User Guide (Rev. A) - 4 - Features of the SIP Phone User Profiles The 5055 SIP Phone can have up to three user pr ofiles, inclu ding a default user profile. Each user profile has its user name and pa ss word, and can be personali zed to the user’s preferences. See User Profiles on page 10 for more informatio n. Administrative Mode [...]

About Your SIP Phone - 5 - Accessories for the SIP Phone The 5055 SIP Phone supports the following a ccessories: Headsets Mitel Networks has qualified a Plantroni cs, In c. headset for use with the 5055 SIP Phone’s dedicated headset port (Mitel part n umber 913 2-800-500-NA). Thi s headset is available in North America only. The 5055 SIP Phone ha[...]

5055 SIP Phone User Guide (Rev. A) - 6 - Tips for Your Comfort and Safety Don’t Cradle the Handset Prolonged use of the handset ca n lead to neck, s houlder, or back di scomfort, especially if you cradle the handset between your ear and sho ulder. If you use your 5055 SIP Phone a lot, you may find it more comfortable to use a headset. Protect you[...]

5055 SIP Phone Features - 7 - 5055 SIP Phone Features Once your SIP Phone is installed and configured (see the 5055 SIP Phone Install ation Guide for more details), you can start using your phone. This section contains inform ation on usi ng and personalizi ng your 5055 SIP Phone, and is organized as follows: • Accessing the SIP Phone Features : [...]

5055 SIP Phone User Guide (Rev. A) - 8 - Appendix B — Web Configuration Tool on pag e 45 shows all the p ages of the Web Configuration Tool, and the functions for e ach page. Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. Get the SIP Phone’s IP address: • Press the Menu key. • Press the Line 1 key on the SIP P[...]

5055 SIP Phone Features - 9 - Figure 5 Web Configuration Tool Home Page Refreshing Web Configuration Tool Pages If you need to refresh a page after changing settings using the Web Configuration Tool (for example, you set your advisory message to On using the Web Configuration Tool, then turned it back to Off using the Advisory Message key on the SI[...]

5055 SIP Phone User Guide (Rev. A) - 10 - User Profiles NOTE: By default the User Profiles are disabled for security purposes, to enable User Profiles browse to the Phones User Co nfiguration screen, locate the MultiUser Profile option and select On. Select Save & Reboot to enable MultiUser Profiles. To access all the features the 5055 SIP Phon[...]

5055 SIP Phone Features - 11 - 6. Enter your user profile password, and press the Submit softkey (if your SIP Service Provider does not require a passwo rd, ent er any character, and delete it using the <−−− softkey before pressing the Submit softkey). • If you made a mistake while entering your user name or p assword, “LOGIN UNSUCCESS[...]

5055 SIP Phone User Guide (Rev. A) - 12 - Activating a Profile When you activate your user profile, the SIP Phone uses your preferences (Speed Dial keys, Display Name, etc.), and you can acce ss the Web Configuration Tool to make calls or change your user profile settings. Note: To activate your user profile, you must already be logged in the SIP P[...]

5055 SIP Phone Features - 13 - 6. For ENTER USERID: enter you r SIP Registration user name, and pres s the Submit softkey. 7. For ENTER PASSWORD: enter your SIP Registration password, and p ress the Submit softkey (if your SIP Service Provider does not require a password, enter any character, and delete it using the <−−− softkey before pre[...]

5055 SIP Phone User Guide (Rev. A) - 14 - Making Calls With the 5055 SIP Phone you can dial: • by number (user number, telephone n umber). • by name (user name). • by URL (SIP URL address, SIP IP address). Note: To dial a regular telephone numbe r, you must have a SIP Service Provider that provides access to the regula r (PSTN) phone network.[...]

5055 SIP Phone Features - 15 - Dialing by Name To dial by name: 1. Get a dial tone: • Handset mode: lift the handset. • Headset mode,: press a Line key. • Handsfree mode: press the Speaker key or press a Line key . This selects the first free line (Line 1 if all lines are free). To select anothe r line, press the associated Line key. The ligh[...]

5055 SIP Phone User Guide (Rev. A) - 16 - Answering Calls An incoming call will ring on the first available line (Line 1 if all lines ar e free). If all lines are bus, and Call Forward on Busy is not enabled the calle r gets a busy signal (refer to Enabling/Disabling Call Fo rward for details on call forwarding). While the phone is ri nging, the Ri[...]

5055 SIP Phone Features - 17 - Switching Between Headset and Handsfree Modes • To go from headset to handsfree mode: − Press the Headset Key, followed by the Speaker key. The Heads et key light turns off. − When you are connected, the Microphone key light turn s red. You can now talk to your party using the handsfree sp eaker. • To go from [...]

5055 SIP Phone User Guide (Rev. A) - 18 - Using the SIP Phone Interface • Press the Advisory Message key to activate/dea ctivate your Advisory Message. Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Conf iguration Tool on page 7). 2. Click Feature Configuration. 3. To enable the advisory message, select On in t[...]

5055 SIP Phone Features - 19 - 4. For Call Forward No Answer, enter how many times the phone will ring before the call is forwarde d. 5. Click the Apply button. A confirmation screen is displayed. 6. Click the OK button. Your SIP Phone is updated. Using the SIP Phone Menu Interface 1. Press the Menu key. 2. Press the >> softkey until “FEATU[...]

5055 SIP Phone User Guide (Rev. A) - 20 - 3. For each type of Call Forward (Always, No An swer, Busy), cha nge its status (On or Off) using the drop down menu be side its name. 4. Click the Apply button at the bottom of the web page. A confirmation screen is displayed. 5. Click the OK button. Your SIP Phone is updated. Using the SIP Phone Menu Inte[...]

5055 SIP Phone Features - 21 - Transferring a Call to a Third Party Already on Hold 1. While on a call, press the Trans/Conf key. The call is put on hold. 2. Press the Line key of the call on hold to which you want to transfer the call, and press the Trans softkey. You can then hang up. Call Waiting You can have up to four active calls on your SIP [...]

5055 SIP Phone User Guide (Rev. A) - 22 - 5. To view calls from another log, press the Canc el key, then the OK softkey, and repeat steps 2 to 4. When you are finished, pre ss the Menu key to return to the default display. Conference Call (3-Way) The 5055 SIP Phone supports three-party conferen ces. Note: Conference call is n ot available when y ou[...]

5055 SIP Phone Features - 23 - 2. Press the >> softkey until “PHONE SETTINGS?” appears, and press the OK softkey. 3. Press the  softkey until “3.LCD CONTRAST?” appe ars, and press the OK softkey. 4. Use the ▼ or ▲ key to adjust the display contrast to the desired level (press repeatedly to change by more than one level), and pr[...]

5055 SIP Phone User Guide (Rev. A) - 24 - 4. Press the OK softkey. The current status of Do Not Disturb is displayed at the top right (“*ON*” or “*OFF *”). 5. Press the TurnOn softkey to activate Do Not Disturb, or the TurnOff softkey to deactivate it. 6. Press the Exit softkey, then the Menu key to return to the default display. Hold You c[...]

5055 SIP Phone Features - 25 - Changing Your Password Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Conf iguration Tool on page 7). 2. Click User Configuration. 3. Change the password beside “Password:”. 4. Click the Save and Reboot button. A confirmation screen is di splayed. 5. Click the OK button. Your SI[...]

5055 SIP Phone User Guide (Rev. A) - 26 - 4. Press the Menu key to return to the default display. Deleting a Personal Key’s Program 1. Press the Menu key. 2. Press the >> softkey until “PROGRAM MEMO RY KEYS?” appears, and press the OK softkey. 3. Press the Personal key you want to clear. The key’ s light turns red, and its associated [...]

5055 SIP Phone Features - 27 - 4. Click Dial . The address is dialed (i n handsfree mode) on the next available Line key (Line 1 if all lines are free). • If you want to use the handset or headset, lift the handset or press the Headset key before clicking “Dial” in t he Web Configuration Tool. • If you want to use another line than Line 1, [...]

5055 SIP Phone User Guide (Rev. A) - 28 - Speaker Volume (Handset, Headset and Handsfree) To change the volume of the handset, headset or ha ndsfree speaker volume: Note: The time and date are specific to the SIP Phone, not to user profiles. 1. Get a dial tone (see Making Calls on page 14). 2. Press the ▼ key to decrease the volume, or the ▲ ke[...]

5055 SIP Phone Features - 29 - Editing a Speed Dial Key 1. Press the Menu key. 2. Press the >> softkey until “PROGRAM MEMO RY KEYS?” appears, and press the OK softkey. 3. Press the Personal key you want to edit. The key’s light turns re d, and its associated feature is displayed. 4. Press the Edit softkey. 5. The current number, name or[...]

5055 SIP Phone User Guide (Rev. A) - 30 - Changing the Time and Date Use this procedure only if no SNTP server is provided. You will need to reprogram the se settings every time the phone reboot s. With the Web Configuration Tool: 1. Access the Web Configuration Tool (see The Web Conf iguration Tool on page 7). 2. Click Feature Configuration. 3. En[...]

5055 SIP Phone Features - 31 - Web Dialing You can make calls u sing the Web Configuratio n Tool. You can dial by URL, or using the Phone Book (see Making Calls With th e Phone Book on page 26 for information on the latter). To dial by URL: 1. Access the Web Configuration Tool (see The Web Conf iguration Tool on page 7). 2. Click Dial by URL. 3. En[...]

5055 SIP Phone User Guide (Rev. A) - 32 - Administrator Tools This section contains the followi ng informati on on configuring the admi nistrative settings of the 5055 SIP Phone: • Changing Passwords • Setting Up User Profiles • Creating/Modifying a SIP Account • Modifying the Network Configuration • Upgrading the Firmware of the SIP Phon[...]

Administrator Tools - 33 - 6. Enter the current password, and p ress the Submit softkey (if the existing password is blank, enter any character, and delete it using the <−−− softkey bef ore pressing t he Submit softkey). 7. Enter the new password, and pre ss the Submit softkey. 8. Enter the new password again, and p ress the Submit softkey[...]

5055 SIP Phone User Guide (Rev. A) - 34 - 13. Enter the name that will appear on the phone display wh en the new user profile is active, and press the Submit softkey. 14. Enter the user’s SIP Server Au thentication name, and press the Submit softkey . 15. “NEW PROFILE CREATED” is displayed. Press the OK so ftkey. 16. To create another user pr[...]

Administrator Tools - 35 - Creating/Modifying a SIP Account You can modify the SIP account information of the SIP Phone using the Web Config uration Tool. 1. Access the Web Configuration Tool. 2. Click SIP Configuration. 3. Enter/change the SIP Account information as neede d (see Table 11 on page 54 for more information on these settings). 4. Click[...]

5055 SIP Phone User Guide (Rev. A) - 36 - • Advanced Settings: − TFTP configuration (allows conf iguration of SIP Phones usin g co nfiguration files; see Configuration Files on page 38 for more info rmation). − Type of Service and 802.1 Priority (Quality of Service parameters). − Virtual LAN ID. − PPPoE status and PPPoE logi n name and pa[...]

Administrator Tools - 37 - Upgrading the Firmware of the SIP Phone The phone uses TFTP to download firmwa re upgrades from a TFTP server. There a re two methods that can be used to do this: one uses the SIP phone’s softkey me nu system to perform the upgrade, the other uses the up grade button on the main p hone configuration web-page. The method[...]

5055 SIP Phone User Guide (Rev. A) - 38 - Upgrading the firmware usi ng the SIP Phone Menu Interface You upgrade the SIP Phone by downloading the new firm ware from the appropriate TFTP server (the TFTP server is programme d with the Network Configuration). CAUTION: During this procedure, DO NOT remove po wer from the SIP Phone while firmware is do[...]

Administrator Tools - 39 - • Specific : a specific configuration file applies the settings defined in it to a specific SIP Phone. Configuration files are stored on the TFTP se rver, an d are downloaded by the SIP Phones connecting to that server every time the ph ones reboot. The gene ric configuration file is loaded first, then the specific conf[...]

5055 SIP Phone User Guide (Rev. A) - 40 - Example of a Specific Configuration File in Appendix C shows all the possibl e settings you can have in a specific configuration file. Hot Line When a hot line number/addre ss is set up, the SIP phone automatically dials that number/address wh en it goes off- hook (handset lifted, etc.). The Hot Line number[...]

Administrator Tools - 41 - Note: If you set the audio codec type to G.729, the users will not be a ble to use the Conference Call feature. 4. Click the Apply button. A confirmation screen is displayed. 5. Click the OK button. The SIP Phone is updated. Resetting to Factory Defaults If needed, you can erase all the settings of a SIP Phone using the S[...]

5055 SIP Phone User Guide (Rev. A) - 42 - Appendix A — SIP Phone Interface The SIP Phone Menu Interface is used to view or program a number of the SIP Phone and user profile settings. SIP Phone Menu Interface The SIP Phone Menu Interface is accessed by pre ssing the Menu key. To navigate between items of the main menu, press the >> and <[...]

Appendix A — SIP Phone Interface - 43 - Table 3 SIP Phone Menu Interface Settings (continued) Main Menu Sub-Menu Notes 4. DEVICE PARAMETERS? Software Version MAC Address To view the software version and MAC address of the SIP Phone. 5. PROTCOL CONFIG? HTTP TFTP TELNET To enable or disable protocol s ettings. 6. MULTI USER CONFIG? Turns the MultiU[...]

5055 SIP Phone User Guide (Rev. A) - 44 - Menu Key Commands There are a few other settings you can a ccess using the SIP Phone’s Menu key. Menu + Line Key Commands 1. These commands give you access to inform ation a bout your SIP Phone. To access them, press the Menu key, then press the appropriate Line key. Press the Menu key to return to the de[...]

Appendix B — Web Configuration Tool - 45 - Appendix B — Web Configuration Tool This appendix provides details on the setti ngs and feature s available through the Web Configuration Tool. Accessing the Web Configuration Tool The Web Configuration Tool is accessed fr om any computer using a web browser. See The Web Configuration Tool on page 7 fo[...]

5055 SIP Phone User Guide (Rev. A) - 46 - The Home Page shows the software versi on installed on the phone. The Upgrade button displays the Firm ware Update page. User Configuration Page The User Configuration page lets you cha nge your user profile’s basic parameters. After making the changes, clic k the Save and Reboot button; this will reboot [...]

Appendix B — Web Configuration Tool - 47 - Setting Name Values (bold = default) Notes Password <text> Your SIP account password provided b y your SIP Service Provider. If you do not have a SIP Service Provider, password used to log in and activate your us er profile. Public Phone Number (PSTN) <numbers> Public phone nu mber used as a [...]

5055 SIP Phone User Guide (Rev. A) - 48 - Figure 8 Web Configuration Tool: Feature Configura tion Page[...]

Appendix B — Web Configuration Tool - 49 - Table 6 Web Configuration Tool: Feature Con figuration Settings Setting Name Values (bold = default) Notes Features Call Forwarding Al ways On | Off Forwarding Address SIP address. Default is blank . If left blank calls will be forwarded to voice mailbo x as programmed in SIP configuration page. Call For[...]

5055 SIP Phone User Guide (Rev. A) - 50 - Phone Book Page The Phone Book page lets you define up to five contacts for your user profile’s Phone Boo k. You can also dial any of the cont acts from this page. Click the Apply button after making any changes to your contacts. To dial a contact, select it in the drop down m enu, and click the Dial butt[...]

Appendix B — Web Configuration Tool - 51 - Figure 10 Web Configuration Tool: Dial by URL Page Table 8 Web Configuration Tool: Dial by URL Settings Setting Name Values (bold = default) Notes Enter SIP URL <number> | <name> | sip:<URL> A URL must be preceded by “sip:”. Limit of 128 characters. For examples of SIP URL syntax, r[...]

5055 SIP Phone User Guide (Rev. A) - 52 - Ring Tone Page The Ring Tones configuratio n page lets you define up to three “rules” to co ntrol how the phone treats calls originating from individual ca llers (specified by SIP URL) or from gro ups of callers (specified by domain name ). The phone can: • Associate one of 12 different ring pitches t[...]

Appendix B — Web Configuration Tool - 53 - Figure 13 Web Configuration Tool: SIP Configuration Page[...]

5055 SIP Phone User Guide (Rev. A) - 54 - Table 11 Web Configuration Tool: SIP Configuration Settin gs Setting Name Values (bold = default) Notes Basic SIP Proxy Server <IP address> | <domain name> Appended to dialed nam e or number (for example, name@proxy). Limit of 128 characters. Default is blank . Port <number> The SIP Proxy [...]

Appendix B — Web Configuration Tool - 55 - Setting Name Values (bold = default) Notes Firewall Bypass Firewall NAT On | Off This enables or disables fir ewall NAT bypass operation. When enabled, this features lets the 5055 SIP phone function behind a firewall which is not SIP-aware. Mode static | dy namic Determines how the 5055 SIP phone w ill o[...]

5055 SIP Phone User Guide (Rev. A) - 56 - Figure 14 Web Configuration Page: Net work Configuration Page[...]

Appendix B — Web Configuration Tool - 57 - Table 12 Web Configuration Tool: Network Configuration Settings Setting Name Values (bold = default) Notes Basic SIP Phone Host Name <host name> Required for cable access. Default is sip1 . Domain Name <domai n name> Optional. Limit of 128 characters. Default is –example.com . DHCP On | Off[...]

5055 SIP Phone User Guide (Rev. A) - 58 - Setting Name Values (bold = default) Notes Advanced Tone Code CA US GB DE NL AU NZ MX FR Changes the phone tone pl an. Canada USA Great Britain Germany Netherlands Australia New Zealand Mexico France TFTP Configuration Yes | No If set to yes, the SIP Phone looks for configuration files on the TFT P server w[...]

Appendix B — Web Configuration Tool - 59 - Time Zone Diff. from GMT Mid-Atlantic -2 Azores, Cape Verde Islands -1 GMT, Western Europe Time, Moro cco, Mali, Burkina Faso, Togo 0 Central Europe Time, Algeria, Chad, Angola +1 Eastern Europe Time, Libya, S udan, Mozambique, South Africa, Russia (Ea st) +2 Moscow Time, Ethiopia , Tanzania, Madagascar [...]

5055 SIP Phone User Guide (Rev. A) - 60 - Figure 15 Dialing Plan Page Note: Due to memory limitation in the phone, the contents of all Dialing Plan fields cannot exceed a total of 120 characters. If you ex ceed this limit, new characte rs will not be saved (you will notice this the next time you display the Dialing Plan table). Blank fields consume[...]

Appendix B — Web Configuration Tool - 61 - Table 14 Web Configuration Tool: Dialing Plan Setting Name Values (bold = default) Notes Global timer Off | On When activated, this optional feature forces all dialed digits to use the inter-digit timer specified in Timer . The Dial soft-key will be disable d as the dialed digits will be diale d automati[...]

5055 SIP Phone User Guide (Rev. A) - 62 - Table 14 Web Configuration Tool: Dialing Plan Continued Setting Name Values (bold = default) Notes Prefix to add <blank> Optionally, enter prefix digits here. Telephony dig its 0 through 9 are valid. For DTMF trunks, 0 through 9, are valid. Maximum 16 digits. Suffix/Route <blank> Can be used to [...]

Appendix B — Web Configuration Tool - 63 - Figure 15 Example Dial Plan Rules 1) Dialed 4-digit extensions beginnin g with the digits 3, 4 or 5 will be matched by this rule whi ch makes use of wildcards to accom modate any three digits. The use of the Global time with this rule is optional. Dialed Digits Digits to follow Digits to Remo ve Prefix t[...]

5055 SIP Phone User Guide (Rev. A) - 64 - Ethernet Page For two Ethernet devices to connect, they mu st share the same speed setting. Most cu rrent devices are capable of negotiating com patible se ttings automatically, as soon as you connect them. Some older equipment does not sup port auto negotiation, for this equipment, you will have to use thi[...]

Appendix B — Web Configuration Tool - 65 - Protocols Page The Protocols Configuration page lets you a ctivate and deactivate protocol support, if required for secu rity reasons. Figure 17 Web Configuration Tool: Protocols Page Table 17 Web Configuration Tool: Protocols Page Setting Name Values (bold = default) Notes HTTP On , Off Deactivating thi[...]

5055 SIP Phone User Guide (Rev. A) - 66 - Users & Passwords Page The Security Configuration Page lets the administrator change the passwords for the user profiles and the administrator. This p age can only be accessed using the Administrator u ser name and password. After making the change s, click the Apply button. Figure 18 Web Configuration [...]

Appendix B — Web Configuration Tool - 67 - Media Configuration Page The Media Configuration page lets you cha nge the media configurations of your SIP Phone. These settings are specific to the SIP P hone. After making the changes, click the Apply button. Figure 19 Web Configuration Tool: Media Configura tion Page Table 19 Web Configuration Tool: [...]

5055 SIP Phone User Guide (Rev. A) - 68 - Registration Page The Registration Status page let s you: • determine if your 5055 SIP phone is registered with a SIP server (and how lo ng its been registered) • manually initiate a registration request Under normal use, registration is entirely auto m atic. This page is provided for troubleshooting pu[...]

Appendix B — Web Configuration Tool - 69 - Configuration Upload/Download Page The Configuration Upload/Do wnload page lets y ou save the phone config uration file on your PC, or load a previously stored phone conf iguration file into your 5055 SIP phone. Figure 21 Web Configuration Tool: Configuratio n Upload/Download Page Table 21 Web Configurat[...]

5055 SIP Phone User Guide (Rev. A) - 70 - Upgrade The Firmware Update page let s you enter a so urce URL for a software upgrade to the ph one. The factory default configuration is URL: si pdnld.mitel.co m which is the Mitel Networks firmware upgrade site. Note : Though you can upgrade the pho ne’s firmware using the manual key-method, it is prefe[...]

Appendix C — Configuration Files - 71 - Appendix C — Configuration Files This appendix contains: • Example of a Generic Configuration File • Example of a Specific Configuration File • Enabling Multiple User Profiles Note : 1) The 5055 supports up to two HTTP Clients at the sam e time. 2) The CFG file must have the following as the first l[...]

5055 SIP Phone User Guide (Rev. A) - 72 - # for the "contact" sip header. The FQDN address must be a resolvable entry in the DNS server. addr_type= 0 # domain name domain= -example.com; domain name # tftp server ip address # the sip phone will download the boot image, the main image, and the configuration parameters # from this ip address[...]

Appendix C — Configuration Files - 73 - # 2) if the above proxy_addr (domain.com) is not resolvable from the DNS server, # this ip address will be used in place of the proxy address outbound_ip= 192.168.0.1 #outbound server proxy port outbound_port= 5060 # sip registrar address # could be same as or different from the proxy_addr above registrar= [...]

5055 SIP Phone User Guide (Rev. A) - 74 - dtmf_type= 0 #dtmf payload(96-127) dtmf_payload= 96 #Media port configuration start port start_port= 8000 #Media port configuration start port end_port= 19998 ################################################################################## # feature configuration ##########################################[...]

Appendix C — Configuration Files - 75 - # when enabled, the incoming call will be forwarded to the "forward_addr" busy_fwd_mode= 0 # call forwarding when busy forward address # sip url for forwarding the call # in the format of user_id, or user_id@domain.com # if only user_id is configured, the call will be forwarded to user_id@proxy bu[...]

5055 SIP Phone User Guide (Rev. A) - 76 - Example of a Specific Configuration File # Mitel 5055 SIP Phone Configuration File # this file name= SXXXXXXXXXXXX.cfg # where xxxxxxxxxxxx is the MAC address padded with 0s # comment lines are leading with a character '#' # no escape '' continue lines are allowed # the string length of[...]

Appendix C — Configuration Files - 77 - time_zone= -5; EST time #time_zone= 8; China # tos # integer [0, 1e] (even numbers only); tos= 0 # IEEE 802.1 priority # integer [-1, 0, 7] # -1 means OFF 802_priority= -1 # VLAN ID # integer[0, 4095] vlan_id= 0 ################################################################################## # IP network [...]

5055 SIP Phone User Guide (Rev. A) - 78 - # no white space is allowed in this string user_name= user@-example.com # password # As a pair with user_name for authentication purpose. password= hello # User's other pstn phone number # this parameter is used in SDP packets to show the user can also be reached by this # phone number. # this is an op[...]

Appendix C — Configuration Files - 79 - # transport protocol for sip # this parameter can be overwriten by dialing a url with this parameter: transport= udp # or transport = tcp # choice [1-tcp, 2- udp] trans_protocol= 2 # sip proxy address # When dialing a number or user_id only, the proxy address will automatically be appended # to the number ([...]

5055 SIP Phone User Guide (Rev. A) - 80 - emerg_port= 5060 ################################################################################## # Media configuration ################################################################################## # audio codec to offer # the codec(s) you choose here, will be listed in the INVITE or OPTION's SD[...]

Appendix C — Configuration Files - 81 - # the condition defined by the "try_ring_nums" noans_fwd_mode= 0 # call forwarding no answer after defined number of rings # integer [1, 20] try_ring_nums= 4 # call forwarding no answer address # sip url for forwarding the call # in the format of user_id, or user_id@domain.com # if only user_id is[...]

5055 SIP Phone User Guide (Rev. A) - 82 - #admin displayname admin_displayname=admin #http protocol enable # choice [0-disable, 1-enable] http_task_enable= 1 #tftp protocol enable # choice [0-disable, 1-enable] tftp_task_enable= 1 #telnet protocol enable # choice [0-disable, 1-enable] telnet_task_enable= 1 #symetric SIP UDP #choice[0-symetric SIP U[...]

Appendix C — Configuration Files - 83 - #firmware tranversal (0 disalbed, 1 enabled) fwEnable= 0 #fire wall WAN address discovery mode(0 static, 1 dynamic) fwMode= 0 #fire wall WAN address discovery url fwWanDurl= #fire wall WAN address fwWanurl= ################################################################################### # phone book conf[...]

5055 SIP Phone User Guide (Rev. A) - 84 - rdvmail2= 0 #ring tone entry 2 block the call(0 diabled, 1 enabled) rdblock2= 0 #ring tone entry 3 key word rdkw3= #ring tone entry 3 type(0-16) rdringtype3= 0 #ring tone entry 3 forward to voice mail(0 disalbed, 1 enabled) rdvmail3= 0 #ring tone entry 3 block the call(0 diabled, 1 enabled) rdblock3= 0 Note[...]

Appendix D — Working with Firewalls - 85 - Appendix D — Working with Firewalls The 5055 SIP phone can be configured to wo rk behind Network Addre ss Translation (NAT) firewalls which are not SIP aware by enablin g the SIP configuration Bypass Firewall NAT feature and configuring the firewall correctly. To do this: 1. Locate the documentation th[...]

5055 SIP Phone User Guide (Rev. A) - 86 - Appendix E — Working with the 3050 ICP The 3050 ICP adds features to your 5055 SIP phone that provide greater ease of use within a small office or retail establishment, and opportuni ties to improve how you intera ct with your customers. Convenience Mitel networks SIP phones connecte d to 3050 ICPs share [...]

Appendix F — Frequently Asked Questions - 87 - Appendix F — Frequently Asked Questions How do I access the User Profiles? User Profiles must be enabled on the phon e, befor e they will work. Refer to User Profiles to learn how to do this. Does my 5055 SIP Phone work behind a non-SIP compliant router? It can - if you follow the steps outlined in[...]

5055 SIP Phone User Guide (Rev. A) - 88 - Upgrading the Firmware of the SIP Phone Where can I find the latest 5055 SIP Phone documentation? You can use a copy of Netscape Navigato r or Internet Explorer to view and download an Adobe Acrobat compatible user guide by: 1. Point you browser to http://edocs.mitel.com . 2. Click the User Guides link to d[...]

Appendix F — Frequently Asked Questions - 89 - How do I find out the IP address of my 5055 SIP Phone? 1. Press the Menu key. 2. Press the Line 1 key. The phone’s IP and MAC address are displayed. What version of boot and main firmware is currently installed on my phone? 1. Press the Menu key. 2. Press the Line 2 key. The Main and Boot software [...]

5055 SIP Phone User Guide (Rev. A) - 90 - The time and date on my phone is not correct? The phone can be configured to obtain its time autom atically by consulting a Simple Network Time Protocol Server (SNTP), or it can be manually set to a specific time. • If you are using SNTP to set the time automatically, then you must have entered the URL of[...]

Glossary - 91 - Glossary Term Definition 3050 Mitel Networks (tm) 3050 Integrate d Communications Platform (ICP) DHCP Dynamic Host Configuration Prot ocol DNS Domain Name Server DSL Digital Subscriber Loop DTMF Dual Tone Multipl e Frequency GMT Greenwich Mean Time (the time at Meridian 0, which goes through Green w ich, UK) HTTP Hypertext Transfer [...]