Mitel M7208N manual

3300 CITELlink Gateway for 7000 Series Norstar Phones M7208N Phone User Guide[...]

NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries. M ITEL N ETWOR KS and its affi[...]

-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 3 TIPS FOR YOUR COMFORT AND SAFETY 3 Don't cradle the handset! 3 Protect your hearing 3 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 4 Speaker Volume Control 4 Display Contrast Co ntrol 4 Feature K eys 4 Language [...]

-ii- CALL HANDLING 10 Hold 10 Transfer 10 Conference 10 Conference Split 11 Swap 11 Call Forward 12 Call Forward - Remote 13 Call Forward - End Chaining 13 Call Forward - Override 14 Messaging - Advisory 14 Messaging - Callback 14 Messaging - Cancel Callback 15 Messaging - Cancel All Callbacks 15 USING ADVANCED FEATURES 15 Account Codes 15 Call Par[...]

-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 IC P, your M7208N phone has ten fixed-function keys ( SUPERKEY, TRAN S/CONF, REDIAL, ME SSAGE, HOLD, CANCEL, SPEAKER, DOWN ARROW, + (Volu[...]

-2- Phone buttons Phone status indicators Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on th e display is identified by double quotes (for example, "Language?"). Button Number Description 1 Cancel 2 Superkey[...]

-3- Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: z You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY . To navigate through the menus, use * and # on the keypad. z Some features requ ire you to dial a feature access[...]

-4- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press + or - . To adjust the Ringer Pitch or Vo lume while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume, p[...]

-5- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # (No) until "Langu age?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desire d language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Li ne, press a Line [...]

-6- Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79 . To Redial a saved number: 1. Lift the handset. 2. Dial *6* . Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for [...]

-7- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stor ed (press Hold between digits to create a pause during dialing - press Hold more than once to len gthen[...]

-8- Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Li ne, press a Line Ap pearance key. 2. Dial the number. 3. Communicate by using the sp eaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communicate by using the sp eaker and the microphone. To [...]

-9- On-Hook Dialing To dial without lifting the handset: 1. If you want to use a Non-Prime Li ne, press a Line Ap pearance key. 2. Dial the number. 3. Lift the handset. Auto-Answer To enable or disable Auto-Answer: z Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: z Communicate by using the sp eaker and the microphone. -[...]

-10- CALL HANDLING Hold To place a call on Hold: z Press Hold . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Ho ld at another station: z Press the flashing line key. - OR - Dial **1 and the number of the station that placed the call on Hold. Transfer To Transfer an active call: 1. Press [...]

-11- Conference Split To Split a Conference and speak pr ivately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . To return to the conference call: z Press TRANS/CONF . Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF . 2. Dial the number. To alternate between the two parties: z Press the Tra[...]

-12- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don'[...]

-13- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call Forw arding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6. Dial the extension of the remote station. 7. Press DOWN ARROW to save. To cancel C[...]

-14- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY . 2. Press # (No) until "Advisor y Msgs?" appears. 3. Press * (Yes). 4. Press # (Next) until the desi red message appears. 5. Pr[...]

-15- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Ac[...]

-16- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press *6 . To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the ha[...]

-17- Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb feature key. - OR - z Press SUPERKEY . z Press the NO softkey until "Do Not Disturb" appears. z Do one of the following:  Press TurnOn to activate Do Not Disturb.  Press TurnOff to deac tivate Do Not Distu rb. To activate Do Not Disturb from a r[...]

-18- Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2. Press the *37 . 3. Dial the exte nsion number. 4. Speak to the dialed party after the tone. If Ha[...]

-19- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup. When you need to respond to a Group Page but don' t know the identity or extension number of the paging part[...]

-20- Record a Call This feature uses your voice ma il system to record your phone conversations. Note: You may be required by law to in form the other party that you are recording the conversation. For specific instructions, co nsult your system administrator. To start recording while on a two-party call: z Press the Record Call feature key. (See F[...]

-21- Tag Call Tag Call allows you to "tag" any threat ening call that you re ceive. Using this tag, your system administ rator can identify the sour ce of the malicious call and provide this information to approp riate personel or authorities. You can only tag calls during an active two-pa rty call. Note: Tagging a call unecessa rily may [...]

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