MTD TLP 2824-Z manual

Zebra ® TLP 2824-Z™ User Guide[...]

Customer Order # 980533-001 A © 2004 ZIH Corp. The copyrights in this manua l and the label printer desc ribed therein are owned by Zebra T echnologies. Unauthorized reproduction of this manual or the software in the label printer may result in impr isonme nt of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be s[...]

980533-001 A TLP 2824-Z Us er Guide 3 Proprietary Statement This manual contai ns proprietary informat ion of Zebra T echno logies Corporat ion and its subsidiaries (“Zebra T echnologies”) . It is intend ed solely for the inf ormation an d use of parties operating and mai n taining the equipment descri bed herein. Such proprietary informat ion [...]

4 TLP 2824-Z User Guide 980533-001 A Propriet ary S t atement The user is cautioned that any changes or modific ations not expressly approved by Z ebra T echnologies co uld void the user ’ s authori ty to operate t he equipment. T o ensure compliance, this printer must be u sed with Shielded Communication C ables. Canadian DOC Comp liance S tatem[...]

980533-001 A TLP 2824-Z Us er Guide 5 Preface This section provides yo u with contact informat ion, document structure and orga nization, and additional re ference documents. Cont act s Y ou can contact Zebra T echnologies at any o f the followi ng: Visit us at: www .zebra.com Our Mailing Addresses: Zebra T ec hnologies Corporatio n 333 Corporate W[...]

6 TLP 2824-Z User Guide 980533-001 A Preface Environment al Management Support Y ou can contact Ze bra supp ort at: Web Address: www .zebra.com/SS/ service_support.htm s US Phone Number +1 847. 913.2259 UK/International Phone Number +44 (0) 1494 768289 Environment al Management Document Conventions The following conv entions are used throughout thi[...]

Preface Related Documents 980533-001 A TLP 2824-Z Us er Guide 7 Related Document s The following documents might be hel pful references: • ZPL II ® Pr ogra mming Guide V olume I (part number 45541L) and Vo l u m e I I (part number 45542L ). • ZebraNet ® W ir eless Print Server User Guide (part number 13422L) • ZebraNet 10/1 00 Print Server [...]

8 TLP 2824-Z User Guide 980533-001 A Preface Related Documents[...]

980533-001 A TLP 2824-Z Us er Guide 9 Contents Propriet ary St atement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contact s . . . . . . . . . . . . . . . . . . . . . . .[...]

10 TLP 2824-Z User Guid e 980533-001 A Content s Adjusting the Print Wid th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adjusting the Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 3 • Operations & Options . . . . . . [...]

980533-001 A TLP 2824-Z Us er Guide 1 1 1 Introduction This section describes what you get in your sh ipping box and p rovides an overview of prin ter parts. This sectio n also has proced ures that describe how to open and close the p rinter and report any pr oblems. Hello! Thank you for cho osing a Zebra® desk top printer , a high-quality on-dema[...]

12 TLP 2824-Z User Guid e 980533-001 A Introduction What’s in the Box? What’ s in the Box? Save the carton and all packi ng materials in case you ne ed to ship or store the print er later . After unpacking, make sure you have a ll parts. Follo w the procedures for in specting the printer to familiariz e yourself with prin ter parts so you can f[...]

Introduction Inspecting the Printer 980533-001 A TLP 2824-Z Us er Guide 13 Inspecting the Printer Look at the outside of th e printer and make sure tha t all parts are present. Opening the p rinter T o access the media comp artment, you must open the printer . Pull th e release levers towards you and lift the cover . Interface Connectors (vary by o[...]

14 TLP 2824-Z User Guid e 980533-001 A Introduction Inspecting the Printer After opening the pri nter , check the media compartment.[...]

Introduction Inspecting the Printer 980533-001 A TLP 2824-Z Us er Guide 15 Closing the printer 1. Hold the top cover and press t he “k ick-stand” cov er lock to release. 2. Lower the top cover . The ribbon carriage automatical ly folds up into place. 3. Press down until the cover sn aps closed. Reporting Damage If you discover damage or missing[...]

16 TLP 2824-Z User Guid e 980533-001 A Introduction Inspecting the Printer[...]

980533-001 A TLP 2824-Z Us er Guide 17 2 Getting Started This section describ es how to set up you r printer for th e first time and us e the most common operating procedures for lo ading media in tear-of f mode and loading ribbon . Modes of Printing Y ou can operate this prin te r in diff erent modes: • S tandard tear -off mode allows you to tea[...]

18 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Attaching Power Supply Att aching Power Supply Check the power supp ly to make certain it is ap propriate for your input voltage. 1. Make sure the power switc h is in the of f position (forward). 2. The DC powe r supply has a barr el connector on one end th at must be inserted into the power [...]

Getting S tarte d Loading Roll Media 980533-001 A TLP 2824-Z Us er Guide 19 Loading Roll Media When you load medi a, you must place the ro ll on the medi a hangers and then adjust the media guides. Y ou must use the co rrect media for t h e type of pr inting you requi re. When printi ng without a ribbon, you mu st use direct the rmal media. When us[...]

20 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Loading Roll Media Placing the Roll in the Media Comp artment Whether your roll medi a is inside or outside wound you load it into th e printer the same way . 1. Open the printer . Remember that y ou need to pull the release levers toward the front of the printer . 2. Remove the ou tside leng[...]

Getting S tarte d Loading Roll Media 980533-001 A TL P 2824-Z User Guid e 21 Adjusting the Guides The adjustab le guides di rect the medi a toward the platen and print head. 1. Open the media gu ides by turning t he guide adjuster knob to the rear . 2. Thread the media through the guid es. 3. Close the media gu ides by turning t he guide adju ster [...]

22 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Loading Ribbon Loading Ribbon Y ou must use thermal tra nsfer media (accepts wa x and/ or resin transferred off a ribbon) when you use a ri bbon. When lo ading ribbon, you install the supply and take-up rolls, then tig hten the ribbon on the carriage. Inst all the Ribbon Supply Roll Before fo[...]

Getting S tarte d Loading Ribbo n 980533-001 A TLP 2824-Z Us er Guide 23 Att ach and Tighten the Ribbon Y ou must align the ribb on so that it will be taken stra ight onto the co re. 1. Attach the ribbon to the take up core. Use th e adhesive strip on new rolls; otherwise, use tape. 2. T urn the ribbon take-up gear counter -clockwise (top moves tow[...]

24 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Operator Controls Operator Controls Power Switch Press backwar d to turn ON or forwar d to OFF the printer . Feed Button • T apping the Feed button forces the pr inter to feed one blank label . • Holding th e Feed button forces the printer to feed continuously . • Pressing the Feed butt[...]

Getting S tarte d Printing a T est La bel 980533-001 A TLP 2824-Z Us er Guide 25 Printing a T est Label Before you conn ect the printer t o your computer , make sure that the printer is in proper working order . Y ou can do this by printing a con figuration label. 1. Make sure the med ia is properly lo aded and the top cover of the printer is close[...]

26 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Hooking Up the Printer an d Computer Hooking Up the Printer and Computer Y our printer will have o ne of these comb inations of interfaces: • Parallel • Universal Serial Bus (USB) and DB-9 serial • Ethernet and RJ-1 1 seri al Each specific interface opti on—USB, parallel, eth ernet, s[...]

Getting S tarte d Hooking Up the Prin ter and Computer 980533-001 A TLP 2824-Z Us er Guide 27 Ethernet Interface Requirement s Ethernet provid es a powerful net w orking capab ility that can be of use in a variety of internet/ intranet prin ting soluti ons. After you loa d medi a and close the top cover , you can press the test button next to the c[...]

28 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Adjusting the Print Width 3. When the print er and host are synchronized, the LED changes to solid green. (No labels will print du ring autoba ud synchron ization.) ^SC Command Use the Set Co mmunications ( ^SC ) command to change the communication s settings on th e printer . 4. W ith th e h[...]

980533-001 A TLP 2824-Z Us er Guide 29 3 Operations & Options This section help s you get the most from your pri nter . Y ou must use programming t o control many of the printer’ s functions. For detailed info rmation abou t creating label s using ZPL II, refer to the ZPL II Pr ogramming Guide or visi t our web site at www .zebra.com. T o imp[...]

30 TLP 2824-Z User Guid e 980533-001 A Operations & Options Thermal Printing Thermal Printing Y ou must use the co rrect medi a for the type of p rinting you require. When printing with out a ribbon, you mu st use direct the rmal media. When usin g ribbon, you must use thermal transfer media. The print er ’ s ribbon sensor det ects motion o f[...]

Operations & Option s Replacing Supplies 980533-001 A TLP 2824-Z Us er Guide 31 Replacing Supplies If labels or ribbon run ou t while printing, leave the printe r power on while relo ading (data loss results if you tu rn off t h e printer). Afte r you load a new label or ribbon roll, press the Feed button to resta rt. Always use high quali ty ,[...]

32 TLP 2824-Z User Guid e 980533-001 A Operations & Options Printing in Peel-Mode Printing in Peel-Mode The optional dispe nser allows you to print in “peel-mod e” where the labe l backing follo ws a different path and the labe ls are presented one at a time for subsequent placement. Before using peel-mode, yo u must send the prog ramming c[...]

Operations & Option s Printing in Peel-Mode 980533-001 A TLP 2824-Z Us er Guide 33[...]

34 TLP 2824-Z User Guid e 980533-001 A Operations & Options Printing on Fa n-Fold Media Printing on Fan-Fold Media Printing on fan-fold media requir es you to set both the media hangers an d the media guides in position. 1. Open the t op cover . 2. Open the hang ers to their widest position. 3. Snap the hol der-open lock towards th e front of t[...]

Operations & Option s Using the Cu tter Optio n 980533-001 A TLP 2824-Z Us er Guide 35 Using the Cutter Option Printers that have a be zel with a motorized blad e can dispense one or mo re forms that are then automatically cut from the media supply . This option cuts through contin uous pape r from rolls and liner between labels. Keep the c utt[...]

36 TLP 2824-Z User Guid e 980533-001 A Operations & Options Using the Cutter Option[...]

980533-001 A TLP 2824-Z Us er Guide 37 4 Maintenance Cleaning When you clea n the printer , use one of the following su pplies that best suits you r needs: : The cleaning pro cess takes just a co uple of minutes u sing the steps out lined below . Cleaning Supp lies Cleaning pens (12) Cleaning swabs (25) Printer Part Method Interval Print head Let t[...]

38 TLP 2824-Z User Guid e 980533-001 A Maintenance Cleaning Print Head Considerations Always use a new cleaning pen on the print head (an ol d pen carries contaminants from its previous u ses that may damage the pr int head). When you loa d new media, yo u can also c lean the p rint head. 1. Rub the cleaning pen across t he da rk area of the print [...]

Maintenanc e Cleaning 980533-001 A TLP 2824-Z Us er Guide 39 Media Guide Considerations Use a cleanin g swab or pen to remove debris, dust or crust th at has built-u p on the hol ders, guides and media path surfaces. 1. Use the alcoh ol in the clea ning swab or p en to soak the debris so that it breaks up. 2. W ipe the knobs to remove accumulated d[...]

40 TLP 2824-Z User Guid e 980533-001 A Maintenance Cleaning Sensors Dust can accumula te on the media and head-up sensors. 1. Gently blow awa y dust; if necessary , use a dry sw ap to brush awa y dust. If adhesives or other contaminates remain, use an al cohol mo istened sw ab to break up. 2. Use a dry swab several times to remove any residu e that[...]

Maintenanc e Lubrication 980533-001 A TLP 2824-Z Us er Guide 41 Platen Considerations The standard platen (drive roll er) normally does not require cleaning. Pape r and liner dust can accumulate without ef fecting print operatio ns. Contamin ates on the platen roller ca n damage the print head or cause the media to slip when pr inting. Adhesive, di[...]

42 TLP 2824-Z User Guid e 980533-001 A Maintenance Replacing the Plat en Replacing the Platen Removal Open the printe r and remove an y media. 1. Using a poin ted stylus (suc h as tweezers, small sl ot-head screwdriver , or razor -knife), unhook the tabs o n the right and l eft sides. Then rota te them forward. 2. Lift the pla ten out of the prin t[...]

Maintenanc e Replacing the Print Head 980533-001 A TLP 2824-Z Us er Guide 43 Replacing the Print Head In the event you need to repl ace the print head, read the pr ocedure and review the removal and installation steps before actuall y replacing the pri nt head. Caution • Prepare yo ur work area by protecting against st atic discharge. Y our work [...]

44 TLP 2824-Z User Guid e 980533-001 A Maintenance Replacing the Print Hea d Thermal-T ransfer TLP Model Before followi ng the step s in this proce dure, open t he printer by pulling the release latc hes forward then lifting the top cove r . Remove any rib bon from the c arriage. Removal 1. Grasp the print he ad spring and pull it to the left; then[...]

Maintenanc e Replacing the Print Head 980533-001 A TLP 2824-Z Us er Guide 45 Replacing the TLP Print H ead (Continued) Assembly The new print head comes with the clip and ground screw attached. 1. Detach the wire cover . 2. Detach the ribbon take-up hu b. 3. Align the print head and bracket to plug the l eft and right connect ors into the black and[...]

46 TLP 2824-Z User Guid e 980533-001 A Maintenance Replacing the Print Hea d[...]

980533-001 A TLP 2824-Z Us er Guide 47 5 Troubleshooting Resolutions 1. The printer is not receiving power . • Have you turned on the printer power? • Check power connections from the wall outlet to the power sup ply , and fro m the power supply to th e printer . 2. The printer is on and in an idle st ate. No action necessary . What the St atus[...]

48 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Resolutions 3. The printer has failed it s power on self test (POST). • If this error occurs right after you turn on th e printer , contact an authorized reseller for assistance. There is a short age of memory . • If this error occ urs after you have been printing, turn the printer p ower [...]

T roubleshooting Resolutions 980533-001 A TLP 2824-Z Us er Guide 49 7. The print head is under temperature. • Continue prin ting while t he print head reaches the correct operating t emperature. The print head is over temperature. • Printing will stop until the p r int head co ols to an acceptable printing t emperature. Wh en it does, the print[...]

50 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Print Quality Problems Print Quality Problems No print on the label. • Y ou must use the correct media for t he method of printing you require. When printing without a ribbo n, you must use direct thermal media. When usin g ribbon, y ou must use thermal transfer medi a. The printer' s r[...]

T roubleshooting Print Quality Problems 980533-001 A TLP 2824-Z Us er Guide 51 The printing does not st art at the to p of the label, or misprinting of one to three labels. • The media may not be threaded under th e medi a guides. Refer to “Loading the Media” in the Getting S tarted chapter . • The print er needs to be ca librated. Refe r t[...]

52 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Manual Calibration Manual Calibration Manual calibrat ion is recomme nde d whenever you are using pre-pr i nted media or if the printer will not correctly auto calibrate . 1. Make sure media i s loaded. 2. T urn on the printer power . 3. Press and hold the fee d button until the gr een status [...]

T roubleshooting T roubleshooting T ests 980533-001 A TLP 2824-Z Us er Guide 53 T roubleshooting T est s Printing a Configuration Label T o print out a listing of the printer’ s current configuration, refer to th e one-flash sequ ence in “Feed Button Mod es” later in this chapter . Recalibration Recalibrate the printer if it sta rts to displa[...]

54 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Resetting the Factory Default V alues Resetting the Factory Default V alues Sometimes, resetting the printer to the fac tory defaults solv es some of the pro blems. Follow the four -flash sequence instru ctions in “Fe ed Button Mod es” later in this chapter Communications Diagnostics If th[...]

T roubleshooting Feed Button Modes 980533-001 A TLP 2824-Z Us er Guide 55 Feed Button Modes Power Off Mode (Communi cations Diagnostics Mod e) W ith the printer power off, press and hold the feed button while you tu rn on the power . The prin te r prints out a listing of its current configuration. Af ter printing the label, the printe r will automa[...]

56 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Battery Battery The optional Re al T ime Clock requires a three-volt lithium battery on the main printed circuit board. Y ou can discern a lo w or flat battery if the printer provides a consi stently delayed date stamp. Only a qualified technician observing precautions against both st atic dis[...]

980533-001 A TLP 2824-Z Us er Guide 57 6 Interfaces Universal Serial Bus (USB) Connector The figure below displays the cable wirin g required to use the printer’ s USB interface. For printer supporte d operating systems and drive rs, see th e software an d document ation CD or visit the Ze bra printer we b site at: www .zebra.com For information [...]

58 TLP 2824-Z User Guid e 980533-001 A Interfaces Parallel Interface Parallel Interface The maximum current available t hrough the interf ace port is not to exceed a tot al of 0.75 amps. Pin No. Description 1 NStrobe/Host Clk 2-9 Data Bits 1-8 10 nACK/Ptr Clk 11 Busy/Per Busy 12 PError/ACK Dat Req. 13 Select/Xflag 14 NAuto Fd/Host Busy 15 Not Used [...]

Interfaces ZebraNet ® PrintServer I I for Ethern et Networks 980533-001 A TLP 2824-Z Us er Guide 59 ZebraNet® PrintServer II for Ethernet Networks This interface us es an RJ-45 straig ht-through cab le type. The ta ble below prov ides the pino ut assignments. The figure above has the pers pect ive looking into the pri nter RJ-45 modular co nnecto[...]

60 TLP 2824-Z User Guid e 980533-001 A Interfaces Serial (RS-232) Connector Serial (RS-232) Connector The maximum current available t hro ugh the serial and/or parall el port is not to exceed a t otal of 0.75 A mps. When XON/XOFF handshak ing is sele cted, data flow is co ntrolled b y the ASCII control co des DC1 (XON) and DC3 (XOFF). The DTR contr[...]

Interfaces Serial (RS-23 2) Connecto r 980533-001 A TLP 2824-Z Us er Guide 61 Connecting the Printer to a DTE Device DB-25S Connector to DTE Device (PC) DB-9P Connector to Printer DB-9S Connector to DTE Device (PC) DB-9P Connector to Printe r Connecting the Printer to a DCE Device DB-25S Connector to DCE Device (PC) DB-9P Connector to Printer DB-9S[...]

62 TLP 2824-Z User Guid e 980533-001 A Interfaces Serial (RS-232) Connector[...]

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Zebra T echnologies Corpora tion 333 Corporate W oods Parkway V ernon Hills, Il linois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra T echnologies Europe Limited Zebra House The V alley Centre, Gordon Road High W ycombe Buckinghamshire HP13 6EQ, UK T elephone: +44 (0) 1494 47287 2 Facsimile: +44 (0) 1494 450103 Cust[...]