Multi-Tech Systems PN S000408C manual

MultiModem ® II Data/Fax Modem MT5600BA-V92 User Guide[...]

Copyright and Technical Support Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 2 MultiModem II User Guide MT5600BA–V92 PN S000408C Copyright All rights reserved. This publication may not be rep roduced. Copyright © 2006-9 by Mult i-Tech Systems, Inc. Multi-Tech System s, Inc. makes no r epresentatio ns or warranties with respect to the conten[...]

Table of Contents Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 3 Table of Contents Chapter 1 – Product Descri ption and F eatures .................................................................................. ....... 4  Product Descr iption ...............................................................................................[...]

Chapter 1 – Product Description an d Features Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 4 Chapter 1 – P r oduct Descript ion and F eatures Product Description This modem sup ports two-wire and/or four-wi re leas ed lines. The four-wi re leased line includes th e dial backup and automatic leased line re sto ration features. The MultiMode[...]

Chapter 1 – Product Description an d Features Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 5 Safety Warnings • Use this product only with UL- and CUL-listed computers. • To reduce the risk of fire, use only 26 AWG or larger telepho ne wi ring. • Never install telephone wiri ng duri ng a lightning storm. • Never install a telephone ja[...]

Chapter 1 – Product Description an d Features Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 6 Technical Specifications Your MultiModem II modem meets the following specifications: Trade Name MultiModem ® II Model Number MT5600BA-V92 Server-to-Client V.92/56K speeds when accessing a V.92 serve r Data Rates (actual speed depends o n server cap[...]

Chapter 1 – Product Description an d Features Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 7 Operating Temperature * 32°–120° F (0°–50° C) am bient und er closed conditio ns UL Listed at 40°C Humidity Range 25–85% (non-conde nsing) Storage Temperature 14°– 185° F (-10° to +85° C) Power Requirement 9 to 12Vdc @ 650mA Power Su[...]

Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 8 Chapter 2 - Instal lat ion Step 1 - Connect the Modem to Your System Turn off your computer. Placing the modem in a co n veni ent location, connect it to your computer’s serial port, to the telephone line, to your leased line, to AC power, and, optionally, to your tele[...]

Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 9 Connect the Phone to the Modem (Optional) For voice-only calls, plug a telephone into the modem’ s PHONE jack. Connect the Modem to the AC Power Outlet Plug the power transformer into an AC power outle t or power stri p. Plug the power transformer’s cable into the PO[...]

Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 10 Step 3 - Setting Your Country or Region Code The MT5600BA-V92 modem is a global modem - it can be u sed all over the world. However, countries or regio ns vary in their requiremen ts for ho w a modem functions. Therefor e, you must configure yours to match the defaults [...]

Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 11 Using the Global Wizard The Global Wizard configuration utility is re commende d for com puters running in Wind ows. Th e Wizard can configure your modem for a specific country or region with just a few mouse clicks. 1. Insert the Mult iModem II CD into the CD-ROM drive[...]

Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 12 Step 4 - Install PhoneTools Note: PhoneTools may or may not be includ ed on the MultiModem II CD according to your co mpany's preference. Data communications software gives you acce ss to comman ds that govern how the modem operates; that is, how the modem handles [...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 13 Chapter 3 - Using the Front P anel Like any modem, your Multi-Tech mod e m operates on ly under the control of a communication program, such as the PhoneTools progra m included with the m odem. It also operates u nd er other general-purpose data communication [...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 14 Liquid Crystal Display (LCD) The modem’s backlit liquid crystal displa y (LCD) has tw o functions: to display the current status of the modem and to display configuratio n men us, which are selected using the four push buttons on the front panel. Option Sele[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 15 Status “Trunk” The Status Trunk shows the current ope rating status of the modem. Limb changes are autom atic, but certain options can be accessed by pre ssi ng the Æ button. Note that when the modem is online, pre ssing the Æ button shows the conne ct s[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 16 Basic Options “Trunk” Use the Basic Options Trunk to co nfigure the modem’s basic operat ing conditions. When entering a number, use the arrow buttons to scroll through a list of digits and cha racters. To go to the next position, press the Æ button. To[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 17 Basic Options “Trunk” Continued[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 18 Advanced Options “Tr unk” Use the Advanced Options Trunk to conf igure RS-2 32, dial backup, and call ba ck security options. Wh en entering a number or password, use the arrow buttons to select a character or digit. To go to the next position, press the ?[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 19 Advanced Options “Tr unk” Continued Remote Configuration Options “Trunk” Use the Remote Configuration Option s Trunk to ena ble or disable remote configuration on the modem, and to change the password. When ent ering the passwo rd, use the arrow button[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 20 Phone Number Memory Options Trunk The MultiModem II can store up to four telephone numbers for speed dialing. Use the Phone Number Memory Options Trunk to store, list, and dial thes e numbe rs. Wh en entering a number, use the arro w buttons to scroll through [...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 21 Setting Country/Region Codes Trunk Regi on Pr ofil e Regi on Pr ofil e questi on mar k r epresen ts th e quest ion “Is th is the region not the one you want, a rrow acros s until you s ee the co de Regi on Pr ofil e Regi on Pr ofil e Statu s Basic Options Ad[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 22 Functionality of Menu Options This section describe s im portant L CD options. Many , but by no means all, of the options have AT command equivalents. Status Status LCDs display the current status of t he modem. Though limb changes are automatic, certain optio[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 23 Basic Options The following LCDs are used to configure the modem’s basic o pera ting conditions. ONLINE OPTIONS The following LCDs are used to configure the online operation of the modem: LINE TYPE OPTIONS Use the Æ and Enter buttons to select from the foll[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 24 COMMAND MODE OPTIONS The following LCDs are used to configure result code respon se s. ENABLE/DISABLE RESPONSE Use the Æ and Enter buttons to enable or disable the sending of result codes to the computer. Same as the Q0 and Q1 commands. VERBOSE/TERSE RESPONSE[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 25 Advanced Options RS232 OPTIONS The following LCDs are used to c onfigure the RS-232 interface. DTR OPTIONS Use the Æ and Enter buttons to select h ow the mod em responds to the high to low transition of the DTR signal sent by the com puter. DTR NORMA L causes[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 26 CALLBACK SECURITY Use the Æ and Enter buttons to turn callback security on or off. Same as the #DB0 and #DB1 commands. For more information about callback se curity, see Chapter 6, “Callback Security.” PASSWORD SETUP Use to enter callback security passwor[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 27 Remote Configuration Options The following LCDs are used to configure remote conf iguration options. For more information about remote configuration, see Chap ter 5, “Remote Configuration.” ENABLE/DISABLE R.C Use the Æ and Enter buttons to turn remote con[...]

Chapter 3 – Using the Fro nt Panel Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 28 Caller ID Options Press the Æ and Enter buttons to enable formatted ( FCID ) or unfo rmatted ( UCI D ) Caller ID or to disable Caller ID altogether. Same as the +VCID=0 , +VCID= 1 , and +VCID=2 co mmand s. Note: Because Caller ID information is sent between t[...]

Chapter 4 – Leased Line Operatio n Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 29 Chapter 4 - Leased Line Oper at ion This chapter describe s ho w to use the MultiModem II modem on a leased line. A leased line is a private, permanent, telephone conn ection betwe en two points. Unlike normal dialup connections, a leased line is always active[...]

Chapter 4 – Leased Line Operatio n Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 30 Four-Wire Setup 1. For four-wire leased line oper ation, connect one end of the four-wire cabl e to the LEASED jack on the back of the modem. Connect the other end of the cable to a four-wi re leased line jack or terminals. 2. Turn on the modem. 3. Starting at[...]

Chapter 4 – Leased Line Operatio n Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 31 Dial Backup and Leased Line Restore Setup 1. Connect a telepho ne cable to the LINE jack of an MT5600BA-V92 modem set up for leased line operation. Connect the other end of the cable to a standard dialup line jack. 2. Turn on the modem. 3. Starting at the STAT[...]

Chapter 5 – Remote Confi guratio n Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 32 Chapter 5 - R emote Conf ig uration Remote configuration is a netwo rk management tool that allows you to configure modems any where in your network from one location. With password-prot ected remote co nfiguration, you can issue AT commands to a remote Mult i[...]

Chapter 5 – Remote Confi guratio n Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 33 Changing the Remote Escape Character To improve security, you can change a remote mod e m ’s remote configuration escape charac ter. The remote configuration escap e character is stored in regi ster S13 . The factory default is 42, which is the ASCII code fo[...]

Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 34 Ch apter 6 - Cal l back Secur it y This chapter describe s how to use callback secu rity with your modem. Callback security protects your network from unaut ho rized access and helps co ntrol long distance costs. When callback se cu rity is enabled, all callers a r[...]

Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 35 Front Panel Method 1. Turn on the modem. 2. Starting at the STATUS LCD, press the following b uttons o n the front panel to turn callback security on and off: • To turn on ca llback security, press È , È , Æ , È , È , Æ , Æ to display the CALLBACK ON? o pt[...]

Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 36 Assigning Callback Phone Numbers AT Command Method 1. Open a data comm uni cation program, such as HyperTerminal. 2. To store a callback ph one number in the first memory locatio n, type AT#CBN 01= xxxxxxxxxx , where xxxxxxxxxx is the dialing string, and press E NT[...]

Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 37 Calling Procedure Use the following procedu re to call a m odem that has callback se curity enabled. Autoanswer must be enabled on the cal ling modem ( S0=1 or S0=2 ). 1. Using a data communication pro gram such as Hy perTerminal, dial the number of the callback mo[...]

Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 38 Callback Security Commands The following AT commands are used with call back security. Command: #DB n Callback Enable/Disable Values: n = 0 or 1 Default: 0 Description: Enables or disables callba ck security. When callback security is enabled, phone number m emory [...]

Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 39 Chapter 7 - Troubleshoot ing Your modem was thorough ly tested at the factory befo re it wa s ship ped. If you are unable to make a successful connection, or if you ex perience data loss or garble d characters during your connection, it is possible that the modem is [...]

Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 40 The Modem Does Not Respond to Commands • Make sure the modem is p lugge d in and turned on. (See “None of the Indicators Light.”) • Make sure you are issui ng the modem command s from data comm unication software, either manually in terminal mode or automatic[...]

Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 41 If you hear a dial tone, your modem might be in stalled behind a corporate phon e system (PBX) with an internal dial tone that sounds different fr om the normal dial tone. In that case, the modem might not recognize the dial tone and might treat it as an error. Check[...]

Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 42 File Transfer Is Slower Than It Should Be • You might have an older UART. For best throughput, install a 16 55 0AFN UART or a Multi-Tech ISI serial port card. • If you are using a slow transfer protocol, such a s Xm odem, try Zmodem or Ymodem/G instead. • Is yo[...]

Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 43 Appendix A - Regulator y Complianc e FCC Part 68 Telecom 1. This equipment complies with part 68 of the Fede ral Communications Commission Rules. On the outside surface of this equipment is a la bel t hat contains, among other info rmation, the FCC registratio[...]

Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 44 Canadian Limitations Notice Notice: The ringer equival ence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allo wed to be co nn ected to a telephone interface. The termination on an interface may consist[...]

Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 45 New Zealand Telecom Warning Notice 1. The grant of a Telepermit for any item of te rminal equipment indi cates only that Telecom has accepted that the item complies with minimu m conditions for connection to its network. It indicates no endorsement of the prod[...]

Appendix B – Upgrading the Firmware Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 46 Appendix B - Upg rading the Firm w are Introduction Your modem is controlled by semi-permanent software, called firmware , which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it[...]

Appendix B – Upgrading the Firmware Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 47 5. If the firmware version nu mber i s greater than the firmware version number fou nd in “Step 1: Identify the Modem Firmware,” your modem has an older firmware versi on. Continue with “Step 3: Download the Upgrad e File.” Warning: The first digit of[...]

Appendix B – Upgrading the Firmware Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 48 Caution: Any disruption of the prog ram during this stage of the upgrade can cause you r modem to become inoperable. Wait for the Next butto n to becom e active before proceeding. 5. When the flash upgrade i s compl ete, the message Programming Complete appea[...]

Appendix C – Installing a Modem Unde r Linux Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 49 Appendix C - Inst al ling a Modem Under Linux Introduction This appendix explains how to install a modem on a computer operating under the Re d Hat Linux 6.2 operating system. Other versions of Red Hat and other Linux operat ing systems should be sim[...]

Appendix C – Installing a Modem Unde r Linux Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 50 Calling the ISP 1. On the Task Bar at the bottom of the LCD, sele ct the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer . 4. Select the conne ction name you entered in step 5 of the previo us section. 5. Click OK . Answeri[...]

Appendix D – Pin Descriptions Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 51 Appendix D - P in Descr ipt ions RS-232 Pin Descriptions Label Pin I/O Type Signal Name/Descrip tion CGND 1 GND CGND is tied common to GND on the modem’ s PCB. TD 2 Transmitted Data The DTE uses the TD line to send data to the modem for transmission over the tele[...]

Appendix D – Pin Descriptions Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 52 RS-232 Cable Pinouts 25-Pin to 25-Pin RS-232 Cable 9-Pin to 25-Pin RS-232 Cable Leased Line Pinouts Two-Wire Leased-Line Cable RJ-1 1 Modular Plug T o T erminal Block Screws 2345 3 4 2 5 Red Green Y ellow Black T ransmit Pair Receive Pair Four-Wire Leased-Line Cabl[...]

Appendix E – WEEE Statement Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 53 Appendix E – W aste E lectr ical and Elec t ronic Equipment Statement WEEE Directive The WEEE directive places an obligation on EU-bas ed manufacturers, distri butors, retailers, and importers to take-ba c k electronics products at the en d of their useful life. A [...]

Appendix F – ROHS HT/TS Substance Con centration Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 54 Appendix F – R OHS HT/TS Substance Conc ent r at ion 依照中国 标 准的有毒有害物 质 信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染?[...]

Index Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 55 Inde x A advanced menu options ........................................... 25 Advanced Options Trunk .......................................... 18 analog loopback test ................................................ 27 AT commands #CBN= .....................................................[...]

Index Multi-Tech Systems, Inc. MT5600BA-V92 User G uide 56 modem reset menu opti on ......................................................... 16 Monitor Options menu .............................................. 26 P phone connecti on ....................................................... 8 phone number memory options.......................... 20[...]