NETGEAR JNR1010V2 manual

350 East Plumeria Drive San Jose, C A 95134 USA January 2014 202-11340-02 JNR1010v2 N150 Wir eless R out er User Manual[...]

2 JNR1010v2 N150 Wireles s Router Suppor t Thank you f or selecting NETGEAR pr oduc ts. After inst alling your device, locat e the serial number on the label of your pr oduct and use it to r egist er your product at https ://my .net gear .com . Y ou must r egister your pr oduct befor e you can use NET GEAR telephone support . NET GEAR r ecommends r[...]

3 Cont ents Chapter 1 Hardware Setup Unpack Y our R out er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Har dwar e Featur es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Fr ont Panel . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

4 JNR1010v2 N150 Wireles s Router Change the M TU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 L AN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Use Rout er as DHCP Server . . . . . . . . . . . . . . . . . . . . . .[...]

5 JNR1010v2 N150 Wireles s Router WPS Button Blinks Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Cannot Log In t o the R outer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Cannot Ac cess the Int ernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 1 1. Har dwar e Setup Get t o know y our r out er If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. Chapter 2, Get Started with NETGEAR genie , explains how to set up your Internet connection. This chapter contains the following sections: • Unpac[...]

Hardw ar e Setup 7 JNR1010v2 N150 Wireles s Router Unpack Y our Rout er Open the box and remove the router, cable, adapter , and installation guide. Router Power adapter Figure 1. Package contents Y our box contains the following items: • JNR1010v2 N150 Wireless Router • AC power adapter (plug varies by region) • Installation guide Har dwar e[...]

Hardw ar e Setup 8 JNR1010v2 N150 Wireles s Router Fr ont P anel The router front panel has the following status LEDs: Ethernet ports 1–4 LEDs WiFi LED Internet LED Power LED Figure 2. Front panel[...]

T able 1. Front panel LED descriptions LED Description Power • Solid green . The power is on, and the router is ready . • Blinking green . A firmware update is in progress. • Off . Power is not supplied to the router. Internet • Solid green . An IP address was received; the router is ready to transmit data. • Off . No Ethernet cable is co[...]

Hardw ar e Setup 10 JNR1010v2 N150 Wireles s Router Back P anel The back panel has the following ports, button, and connector: Ethernet ports Internet port AC power connector WPS/Reset button Figure 3. Back panel T able 2. Back panel port, button, and connector descriptions Port or Connector Description Ethernet ports Four local area networks (LAN)[...]

Hardw ar e Setup 11 JNR1010v2 N150 Wireles s Router Label The label of the router shows the default login information, default WiFi network name (SSID), network key (also referred to as wireless network password or passphrase), serial number , MAC address, and other information. Figure 4. Label on the back panel P osition Y our Rout er The router l[...]

Hardw ar e Setup 12 JNR1010v2 N150 Wireles s Router 4. Place the router away from electrical devices such as these: • Ceiling fans • Home security systems • Microwaves • Computers • Base of a cordless phone • 2.4 GHz cordless phone 5. Place the router away from large metal surfaces, large glass surfaces, and insulated walls such as thes[...]

Hardw ar e Setup 13 JNR1010v2 N150 Wireles s Router Cable Y our Rout er The installation guide that came in the box has a cabling diagram on the first page. This section describes how to connect the router, the computer , and the cable or DSL broadband modem, and provides detailed illustrations. 1. Unplug and turn of f the cable or DSL broadband mo[...]

Hardw ar e Setup 14 JNR1010v2 N150 Wireles s Router 6. Connect a computer or wireless device to the router . Y ou have two options: • Connect with an Ethernet cable . Securely insert the cable that you removed from the modem in Step 4 into one of the router ’s Ethernet ports. • Connect without an Ethernet cable . For more information, see Add[...]

15 2 2. Get S tar t ed with NE T GE AR genie Connec t t o the r out er This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. This chapter contains the following sections: • Router Setup Preparation • T ypes of Logins and Ac[...]

Get Started with NET GEAR genie 16 JNR1010v2 N150 Wireles s Router Rout er Setup Pr epar ation Y ou can set up your router with NETGEAR genie automatically , or you can use the genie menus and screens to set up your router manually . However , before you start the setup process, you must have your ISP information on hand and make sure that the lapt[...]

Get Started with NET GEAR genie 17 JNR1010v2 N150 Wireles s Router • Wireless network login . Y our router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the label on your router. NE T GE AR genie Setup NETGEAR genie runs on any device with a web browser . It is the easiest way to set[...]

Get Started with NET GEAR genie 18 JNR1010v2 N150 Wireles s Router Log In t o Y our Rout er Af t er Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router.  T o use NETGEAR genie again to view or change settings for the router: 1. Launch[...]

Get Started with NET GEAR genie 19 JNR1010v2 N150 Wireles s Router 2. Click the Ye s button. The router upgrades to the latest firmware. After the upgrade, the router restarts. CAUTION: Do not try to go online, turn off the router, shut down the computer , or do anything else to the router until the router finishes restarting and the Power LED has [...]

Get Started with NET GEAR genie 20 JNR1010v2 N150 Wireles s Router On the BASIC tab, the following items display: • Home . This dashboard screen displays when you log in to the router . • Internet . Set, update, and check the ISP settings of your router. • Wireless . V iew or change the wireless settings for your router. • Attached Devices [...]

Get Started with NET GEAR genie 21 JNR1010v2 N150 Wireles s Router The following screen displays: 3. T ype the old password and type the new password twice. 4. If you want to be able to recover the password, select the Enable Password Recovery check box. Note: NETGEAR recommends that you enable password recovery . For more information, see Password[...]

Get Started with NET GEAR genie 22 JNR1010v2 N150 Wireles s Router 4. Select two security questions and provide answers to them. 5. Click the Apply button.  T o recover your password: 1. In the address field of your browser , type www .routerlogin.net . A login screen displays. 2. Click the Cancel button. If password recovery is enabled, you are[...]

Get Started with NET GEAR genie 23 JNR1010v2 N150 Wireles s Router Add Wir eless Devices or Comput ers t o Y our Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. For information about how to set up a guest network, see Guest Network on page 35. Manual Method  T o connect man[...]

24 3 3. genie BASIC Settings Y our Internet c onnec tion and network This chapter describes the features that are available from the genie BASIC Home screen. This chapter contains the following sections: • Internet Setup • Basic Wireless Settings • Attached Devices • Guest Network[...]

genie BASIC Settings 25 JNR1010v2 N150 Wireles s Router Int ernet Setup Y ou can view or change ISP information.  T o view or change the Internet setup: 1. Log in to the router. For more information, see Log In to Y our Router After Installation on page 18. 2. Select BASIC > Internet . The following screen displays: The fields that display in[...]

genie BASIC Settings 26 JNR1010v2 N150 Wireles s Router • Domain Name (If Required) . Enter the domain name provided by your ISP . • Internet IP Address : - Get Dynamically from ISP . Y our ISP uses DHCP to assign your IP address. Y our ISP automatically assigns these addresses. - Use Static IP Address . Enter the IP address, IP subnet mask, an[...]

genie BASIC Settings 27 JNR1010v2 N150 Wireles s Router - Manually Connect . Y ou connect and disconnect manually . For information about how to connect to the Internet, see Connection Status on page 75 . The Connect and Disconnect buttons in the Connection Status screen display only when the connection mode is Manually Connect. • Idle Timeout (I[...]

genie BASIC Settings 28 JNR1010v2 N150 Wireles s Router Basic Wir eless Settings Y ou can view or configure the wireless network setup. The router comes with preset WP A2-PSK security . This means that the WiFi network name (SSID), wireless network password (also referred to as the passphrase or network key), and security option (authentication and[...]

genie BASIC Settings 29 JNR1010v2 N150 Wireles s Router The following screen displays: 3. T o specify the location where the router is used, select from the countries in the Region list. In Asia, the region is fixed to Asia and is not changeable. 4. Enter the SSID in the Name (SSID) field. NETGEAR recommends that you do not change the default SSID.[...]

genie BASIC Settings 30 JNR1010v2 N150 Wireles s Router • Up to 54 Mbps . Allows 802.1 1g and 802.1 1b wireless devices to join the network. • Up to 145 Mbps . Allows 802.1 1n wireless devices to join the network. • Up to 150 Mbps . Allows 802.1 1n, 802.1 1g, and 802.1 1b wireless devices to join the network. 7. T o enable SSID broadcast, sel[...]

genie BASIC Settings 31 JNR1010v2 N150 Wireles s Router Security Options Y ou can change the wireless authentication and encryption option and the passphrase (also referred to as the wireless network password or network key). The security that you select encrypts data transmissions and ensures that only trusted devices receive authorization to conn[...]

genie BASIC Settings 32 JNR1010v2 N150 Wireles s Router The passphrase is a text string from 8 to 63 ASCII characters or exactly 64 hexadecimal digits. A hexadecimal digit is one of the following characters: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A–F , and a–f. Wireless clients must use the passphrase to access the wireless network through the router. 5[...]

genie BASIC Settings 33 JNR1010v2 N150 Wireles s Router 4. In the Security Options sections of the Wireless Settings screen, select the WEP radio button. 5. In the Authentication T ype list, select one of the following types: • Automatic . If you enter a passphrase in the Passphrase field and click the Generate button, the four keys are automatic[...]

genie BASIC Settings 34 JNR1010v2 N150 Wireles s Router - For 128-bit WEP , enter 26 hexadecimal digits (any combination of 0–9, A–F). The key values are not case-sensitive. 8. Click the Apply button. Y our changes are saved. A ttached Devices Y ou can view a list of all of the computers and devices that are currently connected to your wired an[...]

genie BASIC Settings 35 JNR1010v2 N150 Wireles s Router • Device Name . If the device name is known, it is shown here. 3. T o make sure that all of the attached devices are authorized, examine the devices carefully . 4. T o refresh the screen, click the Refresh button. The information that is displayed is updated. Guest Network Adding a wireless [...]

genie BASIC Settings 36 JNR1010v2 N150 Wireles s Router • Enable Guest Network . If this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. By default, this check box is cleared. • Enable SSID Broadcast . If this check box is selected, the router broadcasts its SSID to all[...]

37 4 4. genie AD V ANCED Home Specif y cust om settings This chapter describes the features that are available from the genie ADV ANCED Home screen. This chapter contains the following sections: • Setup Wizard • WPS Wizard • WAN Setup • LAN Setup The following menu selections that you can access from the ADV ANCED Home screen are described [...]

genie ADV ANCED Home 38 JNR1010v2 N150 Wireles s Router Setup Wizar d The NETGEAR genie installation process launches with the Setup Wizard the first time that you start the router. After you have set up the router, the genie installation process no longer launches automatically , but you can launch the Setup Wizard manually .  T o launch the Se[...]

genie ADV ANCED Home 39 JNR1010v2 N150 Wireles s Router The next screen displays: Note: If you select the No, I want to configure the router myself radio button, the Internet Setup screen displays. For information about the Internet Setup screen, see Internet Setup on page 25. The Setup Wizard searches your Internet connection for servers and proto[...]

genie ADV ANCED Home 40 JNR1010v2 N150 Wireles s Router WPS Wizar d The WPS Wizard helps you add a WPS-capable client (a computer or other wireless device) to your network. On the client, you must either press its WPS button or locate its WPS PIN.  T o use the WPS Wizard: 1. Log in to the router. For more information, see Log In to Y our Router [...]

genie ADV ANCED Home 41 JNR1010v2 N150 Wireles s Router The screen that displays lets you select the method for adding the client: 4. Select one of the following radio buttons: • Push Button . T o use the push-button method, do the following: a. Either click the WPS radio button on this screen, or press the WPS button that is on the front panel o[...]

genie ADV ANCED Home 42 JNR1010v2 N150 Wireles s Router b. Enter the client security PIN. c. Click the Next button. Within two minutes, go to the client and use its WPS software to let the client join the network. Y ou do not need to enter a password. While the router attempts to add the WPS-capable client, the WPS LED on the front of the router bl[...]

genie ADV ANCED Home 43 JNR1010v2 N150 Wireles s Router The following screen displays: 3. Enter the settings that you want to customize. • Disable Port Scan and DoS Protection . DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, T eardrop Attack, UDP Flood, ARP Attack, Spoofing ICMP [...]

genie ADV ANCED Home 44 JNR1010v2 N150 Wireles s Router - Secured NA T provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. By default, the Secured radio button is selected. - Open NA T provides[...]

genie ADV ANCED Home 45 JNR1010v2 N150 Wireles s Router  T o set up a default DMZ server: 1. Log in to the router. For more information, see Log In to Y our Router After Installation on page 18. 2. Select ADV ANCED > Setup > W AN Setup . The W AN Setup screen displays. 3. Select the Default DMZ Server check box. 4. T ype the IP address. 5.[...]

genie ADV ANCED Home 46 JNR1010v2 N150 Wireles s Router The following table describes common MTU sizes and applications. T able 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This value is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Us[...]

genie ADV ANCED Home 47 JNR1010v2 N150 Wireles s Router Note: If you change the LAN IP address of the router while connected through the browser , you are disconnected. If this situation occurs, you must open a new connection to the new IP address and log in again.  T o change the LAN settings: 1. Log in to the router. For more information, see [...]

genie ADV ANCED Home 48 JNR1010v2 N150 Wireles s Router receives RIP packets. Both is the default setting. With the Both or Out Only setting, the router broadcasts its routing table periodically . With the Both or In Only setting, the router incorporates the RIP information that it receives. • RIP V ersion . This setting controls the format and t[...]

genie ADV ANCED Home 49 JNR1010v2 N150 Wireles s Router • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Y ou can use another device on your network as the DHCP server or you can manually configure the network settings of all of your computers and devices.  T o disab[...]

genie ADV ANCED Home 50 JNR1010v2 N150 Wireles s Router The following screen displays: 4. In the IP Address field, type the IP address to assign to the computer or server . (Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.) Tip: If the computer is already on your network, you can select the associated radio button in the Ad[...]

genie ADV ANCED Home 51 JNR1010v2 N150 Wireles s Router • T o edit a reserved address entry , click the Edit button. The Address Reservation screen displays. a. Edit the address information. b. Click the Apply button.[...]

52 5 5. Administr ation Manage y our network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Manually Update the Router Firmware • Manage the Configuration File For information about changing the password of your router, see Change the Pas[...]

Administr ation 53 JNR1010v2 N150 Wireles s Router Manually Updat e the Rout er Firmwar e The router’s firmware (software) is stored in flash memory . If the router has detected that new firmware is available, you might see a message at the top of the genie screens. If new firmware is available, you can also use the Check button on the Firmware U[...]

Administr ation 54 JNR1010v2 N150 Wireles s Router A progress bar shows the progress of the firmware upload process: W ARNING: When uploading firmware to the router, do not interrupt the web browser by closing the window , clicking a link, or loading a new page. If the browser is interrupted, the firmware might be corrupted. When the upload is comp[...]

Administr ation 55 JNR1010v2 N150 Wireles s Router The following screen displays: 3. T o save a copy of the current settings, click the Back Up button. 4. Choose a location to store the .cfg file on a computer on your network. 5. Click the OK button. A copy of the current settings is saved. R est or e Configur ation Settings  T o restore configu[...]

Administr ation 56 JNR1010v2 N150 Wireles s Router Er ase Configur ation Settings Under some circumstances (for example, if you move the router to a different network), you might want to erase the configuration and restore the factory default settings. Y ou can either use the Restore Factory Settings button on the back of the router (see Factory Se[...]

57 6 6. Adv anc ed Settings Enhance the perf ormance of y our rout er This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts. These users want to set the router up for unique situations, such as when remote access from the Internet by IP address or domain name is n[...]

Advanced Settings 58 JNR1010v2 N150 Wireles s Router Advanc ed Wireles s Settings Y ou can configure advanced settings for your wireless network. Y ou can also set up a schedule to turn off your wireless network, configure the WPS settings, and set up an access list for wireless clients. Advanc ed Settings f or Y our Wireles s Network NETGEAR recom[...]

Advanced Settings 59 JNR1010v2 N150 Wireles s Router 4. Click the Apply button. Y our changes are saved. Enable or Disable Wir eless Rout er Radio  T o enable or disable the wireless router radio: 1. Log in to the router. For more information, see Log In to Y our Router After Installation on page 18. 2. Select ADV ANCED > Advanced Setup > [...]

Advanced Settings 60 JNR1010v2 N150 Wireles s Router Set Up a Wir eless Schedule Y ou can turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.  T o configure and enable the wireless schedule: 1. Log in to the router. For more infor[...]

Advanced Settings 61 JNR1010v2 N150 Wireles s Router Set Up the WPS Settings Y ou can control how WPS functions on the router. NETGEAR recommends that you use caution when changing the WPS settings. Note: For information about how to use WPS to add wireless devices and other equipment to your wireless network, see Wi-Fi Protected Setup Method on pa[...]

Advanced Settings 62 JNR1010v2 N150 Wireles s Router 5. Click the Apply button. Y our changes are saved. Wir eless Distribution Syst em Y ou can set up the router to be used as a wireless base station or wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points instead of usin[...]

Advanced Settings 63 JNR1010v2 N150 Wireles s Router For you to set up a wireless network in a WDS, t he following conditions must be met for both access points: • Both access points must use the same SSID, wireless channel, and encryption mode. • Both access points must be on the same LAN IP subnet. That is, all the access point LAN IP address[...]

Advanced Settings 64 JNR1010v2 N150 Wireles s Router 4. Select the Wireless Base Station radio button. 5. T o prevent wireless clients from associating with the base station and allow LAN client associations only , select the Disable Wireless Client Association check box. Y ou can leave the check box cleared if you prefer wireless clients to be abl[...]

Advanced Settings 65 JNR1010v2 N150 Wireles s Router  T o configure the router as a repeater: 1. Log in to the router. For more information, see Log In to Y our Router After Installation on page 18. 2. Select ADV ANCED > Advanced Setup > Wireless Repeating Function . The Wireless Repeating Function screen displays. The wireless MAC address[...]

Advanced Settings 66 JNR1010v2 N150 Wireles s Router files and printers with any other wireless or wired computer or server that is connected to a repeater . St atic Rout es Static routes provide more routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet [...]

Advanced Settings 67 JNR1010v2 N150 Wireles s Router The following screen displays: 3. Click the Add button. The screen adjusts: 4. In the Route Name field, type a name for this static route (for identification purposes only). 5. If you want to limit access to the LAN only , select the Private check box. If you select Private , the static route is [...]

Advanced Settings 68 JNR1010v2 N150 Wireles s Router By default, the Active check box is selected. 7. T ype the IP address of the final destination. 8. T ype the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255 . 9. T ype the gateway IP address, which must be a router on the same LAN segment as the JNR1[...]

Advanced Settings 69 JNR1010v2 N150 Wireles s Router  T o configure Universal Plug and Play: 1. Log in to the router. For more information, see Log In to Y our Router After Installation on page 18. 2. Select ADV ANCED > Advanced Setup > UPnP . A screen similar to the following displays: 3. Select the T urn UPnP On check box. This check box[...]

Advanced Settings 70 JNR1010v2 N150 Wireles s Router The UPnP Portmap T able displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap T able also displays what type of port is open and whether that port is still active for each IP address. 7. T o refres[...]

71 7 7. Monit oring Monit or y our r out er and network tr affic This chapter describes how to monitor your router and network traffic. This chapter includes the following sections: • Router Status and Usage Information Screen • Router Information Pane • Internet Port Pane • Wireless Settings Pane • Guest Network Pane For information abou[...]

Monitoring 72 JNR1010v2 N150 Wireles s Router Rout er Status and Usage Inf ormation Screen  T o view router status and usage information: Click the ADV ANCED tab. The screen that displays shows information about the router, the Internet port, the wireless settings, and the guest network (this screen is referred to as the Router Status screen): N[...]

Monitoring 73 JNR1010v2 N150 Wireles s Router Rout er Inf ormation P ane  T o display the Router Information pane: 1. Log in to the router. For more information, see Log In to Y our Router After Installation on page 18. 2. Click the ADV ANCED tab. The Router Status screen displays. The Router Information pane is located in the upper left of the [...]

Monitoring 74 JNR1010v2 N150 Wireles s Router • Connection . Shows whether the router is using a fixed or dynamic IP address on the Internet port. If the value is DHCP , the router obtains an IP address dynamically from the ISP or from a DHCP server on your LAN. • IP Subnet Mask . The IP subnet mask that the Internet port of the router uses. ?[...]

Monitoring 75 JNR1010v2 N150 Wireles s Router • Poll Interval . The interval at which the statistics are updated on this screen. 4. T o change the polling frequency , enter a time in seconds in the Poll Interval field, and click the Set Interval button. 5. T o stop the polling entirely , click the Stop button. Connec tion St atus The content of t[...]

Monitoring 76 JNR1010v2 N150 Wireles s Router - Default Gateway . The IP address for the default gateway that the router communicates with. - DHCP Server . The IP address for the Dynamic Host Configuration Protocol server that configures the TCP/IP for all the computers that are connected to the router. - DNS Server . The IP address of the Domain N[...]

Monitoring 77 JNR1010v2 N150 Wireles s Router Choose any of the following actions: a. T o establish the PPTP connection manually , click the Connect button. b. T o terminate the PPTP connection manually , click the Disconnect button. c. T o close the Connection Status screen, click the Close Window button. Wir eless Settings P ane  T o display t[...]

Monitoring 78 JNR1010v2 N150 Wireles s Router The following information displays: • Name (SSID ). The wireless network name (SSID) that the router uses. The default name is NETGEAR-Guest. • Wireless AP . Indicates whether the radio of the router is enabled for the guest network. • Broadcast Name . Indicates whether the router is broadcasting [...]

79 8 8. T r oubleshooting Find and fix pr oblems This chapter provides information to help you diagnose and solve problems that you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Qu[...]

T r oubleshooting 80 JNR1010v2 N150 Wireles s Router Quick Tips The following describes tips for troubleshooting some common problems: • Sequence to Restart Y our Network on page 80 • Check Ethernet Cable Connections on page 80 • Wireless Settings on page 80 • Network Settings on page 80 Sequence t o Rest ar t Y our Network  Make sure to[...]

T r oubleshooting 81 JNR1010v2 N150 Wireles s Router • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. Y ou can view the MAC address in the Attached Devices screen (see Attached Devices on page 34). T r oubleshoot with the LEDs After you turn on power to the router, the fo[...]

T r oubleshooting 82 JNR1010v2 N150 Wireles s Router If the error persists, you might have a hardware problem. Contact technical support at www .netgear .com/support . All LEDs R emain Lit Af t er St ar tup When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, a fault exists within the router[...]

T r oubleshooting 83 JNR1010v2 N150 Wireles s Router • Make sure that you have not pressed the WPS button on the front of the router after disabling the WPS feature (you logged in to the router and disabled this feature previously). • Check to see if the router is stuck in the AP setup locked state (if you are using the wireless repeater functi[...]

T r oubleshooting 84 JNR1010v2 N150 Wireles s Router Cannot Acces s the Int ernet If you can access your router but you are unable to access the Internet, first determine whether the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP[...]

T r oubleshooting 85 JNR1010v2 N150 Wireles s Router A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. T ypically , your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer , and [...]

T r oubleshooting 86 JNR1010v2 N150 Wireles s Router Changes Not Sav ed If the router does not save the changes you make through the NETGEAR genie screens, check the following: • When you enter configuration settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost. • Click the Refres[...]

T r oubleshooting 87 JNR1010v2 N150 Wireles s Router  T o ping the router from a computer running Windows: 1. From the Windows toolbar , click the Start button and select Run . 2. In the field provided, t ype ping followed by the IP address of the router, as in this example: ping www .routerlogin.net 3. Click the OK button. Y ou should see a mes[...]

T r oubleshooting 88 JNR1010v2 N150 Wireles s Router • Check that your computer has the IP address of your router listed as the default gateway . If a DHCP server assigns the IP configuration of your computer , this information is not visible on your computer ’s Network Control Panel. V erify that the IP address of the router is listed as the d[...]

89 A A. Supplement al Inf ormation Additional details This appendix provides factory default settings and technical specifications for the JNR1010v2 N150 Wireless Router: • Factory Settings • T echnical Specifications[...]

Supplemental Inf ormation 90 JNR1010v2 N150 Wireles s Router F ac tory Settings Y ou can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the WPS/Reset button on the back panel of the router for at least four seconds. The router resets, and returns to the factory settings that are[...]

Supplemental Inf ormation 91 JNR1010v2 N150 Wireles s Router T echnical Specifications T able 5. JNR1010v2 router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 240V , 50 Hz, input ?[...]