Netgear R6100 manual

350 East Plumeria Drive San Jose, CA 95134 USA July 2013 202-1 1240-01 R6100 WiFi Router AC1200 Dual Band User Manual[...]

2 R6100 WiFi Router Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my .netgear .com . Y ou must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through [...]

3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 R6100 WiFi Router Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Use Router as DHCP[...]

5 R6100 WiFi Router Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . 74 Specify Logs Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Manage the Configuratio[...]

6 R6100 WiFi Router Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Troubleshoot Internet Browsi[...]

7 1 1. Hardware Setup Getting to know your router The R6100 WiFi Router delivers AC1200 WiFi speeds with access up to three times faster than similar 802.1 1n technology . This router supports HD streaming and online gaming throughout your home, and a secure and reliable connection to the Internet. The R6100 is compatible with next-generation WiFi [...]

Hardware Setup 8 R6100 WiFi Router Unpack Y our Router Open the box and remove the router, cables, and installation guide. Ethernet cable R6100 WiFi Router Power adapter Figure 1. Check the package contents Y our box contains the following items: • R6100 WiFi Router • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cabl[...]

Hardware Setup 9 R6100 WiFi Router Front and Side Panel The router front and side panels have the status LEDs and buttons shown in the following figure. LEDs WiFi On/Off button WPS button Figure 2. Router front and side view T able 1. Front panel LED descriptions LED Description Power • Solid amber . The router is starting up. • Blinking amber [...]

Hardware Setup 10 R6100 WiFi Router • WiFi On/Off button . Pressing and holding this button for two seconds turns the 2.4 GHz and 5 GHz wireless radios on or off. If the Wireless LED is lit, the wireless radios are on. If this LED is off, the wireless radios are turned of f and you cannot connect wirelessly to the router. • WPS button . Y ou ca[...]

Hardware Setup 11 R6100 WiFi Router Label The label on the bottom of the router shows the login information, MAC address, and serial number . Serial number and Preset WiFi Default access information password MAC address Figure 4. The label shows unique information about your router Position Y our Router The router lets you access your network from [...]

12 2 2. Getting Started Connect the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide. This chapter contains the following sections: • Router Setup Preparation • Login and Access • NETGEAR genie Setup • Use NETGEAR genie after Installation • Upgrad[...]

Getting Started 13 R6100 WiFi Router Router Setup Preparation Y ou can set up your router with the NETGEAR genie automatically , or you can use the genie menus and screens to set up your router manually . Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described h[...]

Getting Started 14 R6100 WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser . Installation with basic setup takes about 15 minutes to complete.  T o use NETGEAR genie to set up your router: 1. T urn the router on by pressing the On/Off button. 2. Make sure that your computer or wireless device is connected to the[...]

Getting Started 15 R6100 WiFi Router Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again. 1. Launch your browser from a computer or w[...]

Getting Started 16 R6100 WiFi Router Dashboard (BASIC Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. Y ou can click any of the six sections of the dashboard to view and change the settings. The left column has menus. Y ou can use the ADV ANCED tab to access[...]

Getting Started 17 R6100 WiFi Router Join Y our Wireless Network Y ou can use the manual or the WPS method to join your wireless network. For instructions about how to set up a guest network, see Set Up a Guest Network on page 28. Manual Method With the manual method, choose the network that you want and type its password to connect.  T o connec[...]

Getting Started 18 R6100 WiFi Router NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. For information about the genie apps, see the NETGEAR genie App User Manual . Menu Language Support Dashboard (Click to view details) Retrieve wireless password About genie Figure[...]

19 3 3. Basic Settings Y our Internet connection and WiFi network This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about the ReadySHARE feature on the BASIC Home tab, see Chapter 5, USB Storage .[...]

Basic Settings 20 R6100 WiFi Router Internet Setup The Internet Setup screen is where you view or change basic ISP information. Y ou can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31.  T o view or change the basic Internet setup: 1. Log in to the router[...]

Basic Settings 21 R6100 WiFi Router 3. Select one of the following radio buttons: • Ye s . Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No . Enter the account and domain names, only if needed. 4. Enter the settings for the IP address and DNS server . The defa[...]

Basic Settings 22 R6100 WiFi Router • Get Automatically from ISP . Y our ISP uses DHCP to assign your DNS servers. Y our ISP automatically assigns this address. • Use These DNS Servers . If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’ s primary DNS server . If a secondary DNS server a[...]

Basic Settings 23 R6100 WiFi Router After installation, Live Parental Controls automatically starts. 4. Click the Next button, read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 5. Select the radio button that applies to you and c[...]

Basic Settings 24 R6100 WiFi Router After you log on or create your account, the filtering level screen displays: 6. Select the radio button for the filtering level that you want and click the Next button. 7. Click the T ake me to the status screen button. Parental controls are now set up for the router . The dashboard shows Parental Controls as En[...]

Basic Settings 25 R6100 WiFi Router NETGEAR recommends that you do not change your preset security settings . If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other wireless security set[...]

Basic Settings 26 R6100 WiFi Router • Is your computer or wireless device trying to connect to your network with its old settings (before you changed the settings)? If so, update the wireless network selection in your computer or wireless device to match the current settings for your network. Y ou can use this screen to view or change the wireles[...]

Basic Settings 27 R6100 WiFi Router WP A uses a passphrase for authentication and to generate the initial data encryption keys. Then it dynamically varies the encryption key . WP A-PSK uses T emporal Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.1 1i standard, and works with all wireless network interface cards, but[...]

Basic Settings 28 R6100 WiFi Router Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key . Y ou can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.  T o set up a guest network: 1. Select BASIC > Guest Network . 2. Select any of the followi[...]

Basic Settings 29 R6100 WiFi Router V iew Attached Devices T o view all computers or devices that are currently connected to your network, use the Attached Device screen.  T o go to the Attached Devices screen: 1. From the BASIC Home screen, select Attached Devices . Wired devices are connected to the router with Ethernet cables. Wireless device[...]

30 4 4. Advanced Home Settings Specify custom settings This chapter helps you configure the advanced settings in your router using genie. This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup • WPS Wizard for WiFi Connections • Quality of Service (Qo[...]

Advanced Home Settings 31 R6100 WiFi Router NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen on the Administration menu. The genie Advanced Home screen is shown in the following figure: Internet Connection Setup Wizard Y ou can use the Se[...]

Advanced Home Settings 32 R6100 WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. W AN Setup The W AN Setup screen lets you configure advanced settings for your Internet connection, and enable the router to respond to a ping on the W AN (Internet) port.  T o view or chan[...]

Advanced Home Settings 33 R6100 WiFi Router • Disable IGMP Proxying . IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. • MTU Size (in bytes) . The normal MTU (maximum transmit unit)[...]

Advanced Home Settings 34 R6100 WiFi Router 4. Click the Apply button. Y our change takes effect. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another , the data packets travel through many devices along the way . If a dev[...]

Advanced Home Settings 35 R6100 WiFi Router  T o change the MTU size: 1. Select ADV ANCED > Setup > W AN Setup . 2. In the MTU Size field, enter a value from 64 to 1500. 3. Click the Apply button. Y our change is saved. LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP)[...]

Advanced Home Settings 36 R6100 WiFi Router  T o change the LAN settings: 1. Select ADV ANCED > Setup > LAN Setup . 2. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings . 3. Click the Apply button. Y our changes are saved. LAN TCP/IP Setup • IP Address . The LA[...]

Advanced Home Settings 37 R6100 WiFi Router Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server . • Starting IP Address . Specify the start of the range for the pool of IP addresses in the same subnet as the router. • Ending IP Address . Spec[...]

Advanced Home Settings 38 R6100 WiFi Router 3. Click the Apply button. 4. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the can access the router. Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives t[...]

Advanced Home Settings 39 R6100 WiFi Router The following screen lets you select the method for adding the WPS client (a wireless device or computer). Y ou can use either the push button or PIN method. 3. Select the radio button for the setup method that you want to use. • Push button . Either click the WPS button on this screen, or press the WPS[...]

Advanced Home Settings 40 R6100 WiFi Router not support WMM and applications that do not require QoS, are assigned to the best effort category , which receives a lower priority than voice and video. WMM QoS is enabled by default.  T o disable WMM QoS: 1. Select ADV ANCED > Setup > QoS Setup . 2. Clear the Enable WMM check box for the band [...]

Advanced Home Settings 41 R6100 WiFi Router Set Up QoS for Internet Access Y ou can give prioritized Internet access to the following types of traffic: • Specific applications • Specific online games • Individual Ethernet LAN ports of the router • A specific device by MAC address T o specify prioritization of traffic, create a policy for th[...]

Advanced Home Settings 42 R6100 WiFi Router 4. T o add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. 5. In the QoS Policy for field, type the name of the application or game. 6. In the Priority Category list, select either Applications or Online Gaming . A list of applications or games di[...]

Advanced Home Settings 43 R6100 WiFi Router 7. From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low , Normal, High, and Highest. 8. Click the Apply button . The rule is saved in the QoS Policy list. The QoS Setup screen displays. 9. Click the Apply button. QoS [...]

Advanced Home Settings 44 R6100 WiFi Router Edit or Delete a QoS Policy  T o edit or delete a QoS policy: 1. Select ADV ANCED > QoS Setup . 2. Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: • Click the Delete button to remove the QoS policy . • Click the Edit button to edit the[...]

45 5 5. USB Storage Access and Configure a USB Storage Device This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used to connect only USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB po[...]

USB Storage 46 R6100 WiFi Router Connect a USB Storage Device to the Router ReadySHARE lets you access and share or a USB drive connected the router USB port. If your USB device has special drivers, it is not compatible.  T o connect a USB storage device: 1. Insert your USB storage device into the USB port on the rear panel of the router . 2. If[...]

USB Storage 47 R6100 WiFi Router  T o access the USB device from a Windows computer: Use any of these methods: • Select Start > Run . Enter readyshare in the dialog box and click the OK button. • Open a browser and enter readyshare in the address bar . • Open My Network Places and enter readyshare in the address bar .  T o map [...]

USB Storage 48 R6100 WiFi Router  T o access the USB drive with FTP from a remote computer: 1. Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen. See USB Storage Device Network and Access Settings on page 51. 2. Launch a web browser . 3. T ype ftp:// and the Internet port IP a[...]

USB Storage 49 R6100 WiFi Router 2. If you want to specify read-only access or to allow access from the Internet, see USB Storage Device Network and Access Settings on page 51 . Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer , but not shared on the[...]

USB Storage 50 R6100 WiFi Router V iew a USB Device Attached to the Router  T o view basic information about the USB storage device: 1. Select BASIC > ReadySHARE . The screen displays a USB storage device if it is attached to the router USB port. If you logged in to the router before you connected your USB device, you might not see your USB d[...]

USB Storage 51 R6100 WiFi Router USB Storage Device Network and Access Settings Y ou can set up the device name, workgroups, and network folders for your USB device.  T o view or change the USB storage advanced settings: 1. Select ADV ANCED > ReadySHARE > Advanced Settings . 2. Specify access to the USB storage device. • Network Device N[...]

USB Storage 52 R6100 WiFi Router A vailable Network Folders Y ou can view or change the network folders on the USB storage device.  T o view network folders: 1. Select ADV ANCED > ReadySHARE > Advanced Settings . 2. Scroll down to the Available Networks Folder section of the screen. • Share Name . If only one device is connected, the def[...]

USB Storage 53 R6100 WiFi Router 2. Click the Create Network Folder button. If the Create a Network Folder screen does not display , your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups. 3. In the Folder field, browse and select the folder . 4. Fill in the Share Name field. 5. In the Read Access li[...]

USB Storage 54 R6100 WiFi Router 2. Click the Approved Devices button. This screen shows the approved USB devices and the available USB devices. Y ou can remove or add approved USB devices. 3. In the Available USB Devices list, select the drive that you want to approve. 4. Click the Add button. 5. Select the Allow only approved devices check box. 6[...]

USB Storage 55 R6100 WiFi Router 2. Change the following settings as needed: • Enable Media Server . Select this check box to enable this device to act as a media server . • Enable T iV o support . Select this check box if you want to play ReadyNAS media on your T iV o device. See the following section. • Media Server Name . Specify the name [...]

USB Storage 56 R6100 WiFi Router 2. Go to the bottom of the list to find and select the R6100 .  T o play music or view photos: 1. On the T iV o, select TiV o Central > Music, Photos, & Showcases . 2. Select what you want to play or watch.[...]

USB Storage 57 R6100 WiFi Router  T o copy T iV o Files onto a computer: Use the T iV o Desktop accessory , available at https://www3.tivo.com/store/accessories-software.do .[...]

58 6 6. Security Customize the firewall settings This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: • Keyword Blocking of HTTP T raffic • Block Services (Port Filtering) • Port T rigge[...]

Security 59 R6100 WiFi Router Keyword Blocking of HTTP T raffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  T o set up keyword blocking: 1. Select ADV ANCED > Security > Block Sites . 2. Select one of the keyword blocking options: • Per[...]

Security 60 R6100 WiFi Router Y our changes are saved. Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Interne[...]

Security 61 R6100 WiFi Router The Block Services Setup screen displays: 5. From the Service T ype list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. T o add any additional services or applications that do not already appear , select User Defined . 6. If you[...]

Security 62 R6100 WiFi Router 2. Y our IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Y our computer then sends this request message to your router . 3. Y our router creates an entry in its internal session table describing this communication sessio[...]

Security 63 R6100 WiFi Router 192.168.1.123.” The following sequence shows the ef fects of the port forwarding rule you have defined: 1. The user of a remote computer opens a browser and requests a web page from www .example.com, which resolves to the public IP address of your router . The remote computer composes a web page request message with [...]

Security 64 R6100 WiFi Router Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server , FTP server , or game server visible and available to the Internet. Use the Port Forwarding/Port T riggerin[...]

Security 65 R6100 WiFi Router 2. Select the Port Forwarding radio button as the service type. 3. Click the Add Custom Service button. 4. In the Service Name field, enter a descriptive name. 5. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP . 6. In the External port range field, specify the port or port range. 7. Eithe[...]

Security 66 R6100 WiFi Router 3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name. T o access your web server from the Internet, a remote user has to know the IP address that your ISP assigned. However , if you use a Dynamic DNS service, the remote user can reach your server by a user-friendly In[...]

Security 67 R6100 WiFi Router If the Disable Port T riggering check box is selected after you configure port triggering, port triggering is disabled. However , any port triggering configuration information that you specified is saved even though it is not used. 4. In the Port T riggering T imeout field, enter a value up to 9999 minutes. This value [...]

Security 68 R6100 WiFi Router Schedule Blocking Y ou can specify the days and time that you want to block Internet access.  T o schedule blocking: 1. Select ADV ANCED > Security > Schedule . 2. Set up the schedule for blocking keywords and services. • Days to Block . Select days on which you want to apply blocking by selecting the approp[...]

Security 69 R6100 WiFi Router Security Event Email Notifications T o receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  T o set up email notifications: 1. Select ADV ANCED > Security > E-mail . 2. Select the T urn Email Notification On check bo[...]

70 7 7. Administration Manage your network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • Specify Logs Settings • Manage the Configuration File • Change the Password • Password Re[...]

Administration 71 R6100 WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory . Y ou can upgrade the firmware from the Administration menu on the Advanced tab. Y ou might see a message at the top of the genie screens when new firmware is available for your product. Y ou can use the Check button on [...]

Administration 72 R6100 WiFi Router V iew Router Status  T o view router status and usage information: Select Advanced Home or select Administration > Router Status . Router Information • Hardware V ersion . The router model. • Firmware V ersion . The version of the router firmware. It changes if you upgrade the router firmware. • GUI L[...]

Administration 73 R6100 WiFi Router • IP Subnet Mask . The IP subnet mask used by the Internet (W AN) port of the router. • Domain Name Server . The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www .netgear .com into IP addresses. Show Statistics Button  T o view statistics: 1. [...]

Administration 74 R6100 WiFi Router Connection Status Button  T o view the Internet connection status: 1. Select Advanced Home or select Administration > Router Status . 2. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address . The IP address that is assigned to the router. • Subn[...]

Administration 75 R6100 WiFi Router • Channel . The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Channels 1, 6, and 1 1 do not interfere with each other . • Mode . The wireless communication mode: For 2.4 GHz, Up to 54 Mbps, Up to 14[...]

Administration 76 R6100 WiFi Router • Date and time . The date and time the log entry was recorded. 2. (Optional) Y ou can do any of the following: • T o refresh the log screen, click the Refresh button. • T o clear the log entries, click the Clear Log button. • T o email the log, click the Send Log button.  T o specify logs settings: 1.[...]

Administration 77 R6100 WiFi Router Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. Y ou can back up (save) this file to your computer , restore it, or reset it to the factory default settings. Back Up Settings  T o back up the router’ s configuration settings: 1. Sel[...]

Administration 78 R6100 WiFi Router Erase the Current Configuration Settings Y ou can use the Erase button to erase the configuration and restore the factory default settings. Y ou might want to erase the settings if you move the router to a different network. Y ou can also use the Reset button on the back of the router to erase the configuration a[...]

Administration 79 R6100 WiFi Router Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer , Firefox, and Chrome browsers, but not in the Safari browser .  T o se[...]

80 8 8. Advanced Settings Setting up unique situations This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: • Advanced Wireless Settings • Wireless Access Point • Wireless Distribution System • Dynamic DNS • Static Rou[...]

Advanced Settings 81 R6100 WiFi Router Advanced Wireless Settings Y ou can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configur[...]

Advanced Settings 82 R6100 WiFi Router Set Up a Wireless Schedule Y ou can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.  T o configure and enable the wireless schedule: 1. Select ADV ANCED > Advanced [...]

Advanced Settings 83 R6100 WiFi Router The Router ’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the router’ s wireless settings through WPS. 3. (Optional) Select or clear the Disable Router ’ s PIN check box. The PIN function might temporarily be dis[...]

Advanced Settings 84 R6100 WiFi Router 4. On the Wireless Card Access List screen, click the Add button. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses. 5. If the computer or device you want is in the Available Wireless Cards list, select that radio button; otherwi[...]

Advanced Settings 85 R6100 WiFi Router Wireless Access Point Y ou can set up the router to run as an access point (AP) on the same local network as another router .  T o set up the router as an AP: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router . Cable this port to a LAN port on the other r[...]

Advanced Settings 86 R6100 WiFi Router Note: To avoid interference, NETGEAR recommends that you use different wireless settings for each wireless router or gateway on the network. You could also disable the wireless radio on the other router or gateway. 5. Click the Apply button. The IP address of the router changes, and you are disconnected. T o r[...]

Advanced Settings 87 R6100 WiFi Router A WDS system includes a base station and repeater . • Wireless base station . The router acts as the parent access point, that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. T o configure this mode, you have to know the MAC addre[...]

Advanced Settings 88 R6100 WiFi Router 2. Select ADV ANCED > Advanced Setup > W ireless Repeating Function . 3. Select the Enable Wireless Repeating Function check box. 4. Select the W ireless Base Station radio button. 5. (Optional) Select the Disable W ireless Client Association check box to prevent wireless clients from associating with th[...]

Advanced Settings 89 R6100 WiFi Router 2. Select BASIC > Wireless Settings and verify that the wireless settings match the base unit exactly . The wireless security option has to be set to WEP or None . 3. Select ADV ANCED > Wireless Repeating Function . 4. Select the Enable W ireless Repeating Function check box. 5. Select the W ireless Repe[...]

Advanced Settings 90 R6100 WiFi Router Dynamic DNS If your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However , if your Internet account uses a dynamically assigned IP address, you do not know in advanc[...]

Advanced Settings 91 R6100 WiFi Router Static Routes Static routes provide more routing information to your router. T ypically , you do not need to add static routes. Y ou have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider t[...]

Advanced Settings 92 R6100 WiFi Router 8. T ype the gateway IP address, which has to be on the same LAN segment as the router. 9. T ype a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination. Usually , a setting of 2 or 3 works, but if this is a direct connection, set it [...]

Advanced Settings 93 R6100 WiFi Router  T o set up remote management: 1. Select ADV ANCED > Advanced Setup > Remote Management . 2. Select the T urn Remote Management On check box. 3. Under Allow Remote Access By , specify the external IP addresses to be allowed to access the router’s remote management. Note: For enhanced security, restr[...]

Advanced Settings 94 R6100 WiFi Router Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as mul[...]

Advanced Settings 95 R6100 WiFi Router 6. (Optional) T o refresh the information in the UPnP Portmap T able, click the Refresh button. IPv6 Y ou can use this feature to set up an IPv6 Internet connection type if genie does not detect it automatically .  T o set up an IPv6 Internet connection type: 1. Select ADV ANCED > Advanced Setup > IPv[...]

Advanced Settings 96 R6100 WiFi Router Auto Detect  T o set up an IPv6 Internet connection through auto detection: 1. Select ADV ANCED > Advanced Setup > IPv6 . The IPv6 screen displays. 2. In the Internet Connection T ype list, select Auto Detect . The screen adjusts: The router automatically detects the information in the following field[...]

Advanced Settings 97 R6100 WiFi Router IPv6 Auto Config  T o set up an IPv6 Internet connection through auto configuration: 1. Select ADV ANCED > Advanced Setup > IPv6 . The IPv6 screen displays. 2. In the Internet Connection T ype list, select Auto Config . The screen adjusts: The router automatically detects the information in the follow[...]

Advanced Settings 98 R6100 WiFi Router • Use DHCP Server . This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config . This is the default setting. 6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv[...]

Advanced Settings 99 R6100 WiFi Router 3. Configure the remote 6to4 relay router settings by selecting one of the following buttons: • Auto . Y our router uses any remote relay router that is available on the Internet. This is the default setting. • Static IP Address . Enter the static IPv4 address of the remote relay router . This address is u[...]

Advanced Settings 100 R6100 WiFi Router The screen adjusts: 3. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length . The IPv6 address and prefix length of the router W AN interface. • Default IPv6 Gateway . The IPv6 address of the default IPv6 gateway , which is supposed to be on the router ’s W AN interfac[...]

Advanced Settings 101 R6100 WiFi Router IPv6 DHCP  T o set up an IPv6 Internet connection with a DHCP server: 1. Select ADV ANCED > Advanced Setup > IPv6 . The IPv6 screen displays. 2. In the Internet Connection T ype list, select DHCP . The screen adjusts: The router automatically detects the information in the following fields: • Route[...]

Advanced Settings 102 R6100 WiFi Router • Use DHCP Server . This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config . The default setting. 6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 addre[...]

Advanced Settings 103 R6100 WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP .com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T -DSL) require that you use your full email address when you log in. If your ISP requires your full email addre[...]

Advanced Settings 104 R6100 WiFi Router T raffic Meter T raffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. Y ou can set limits for traffic volume.  T o monitor Internet traffic: 1. Click ADV ANCED > Advanced Setup > T raffic Meter . Scroll to view more settings 2. Select the [...]

Advanced Settings 105 R6100 WiFi Router 6. In the T raffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached. By default, the value is 0 and no warning message is issued. Y ou can select one of the following to occur when the limit is attained: • The Internet LED flas[...]

106 9 9. T roubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Quick Tips • T roubleshoot w[...]

T roubleshooting 107 R6100 WiFi Router Quick T ips This section describes tips for troubleshooting some common problems. Sequence to Restart Y our Network When you need to restart your network, follow this sequence: 1. T urn off and unplug the modem. 2. T urn off the router. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. T urn on the route[...]

T roubleshooting 108 R6100 WiFi Router T roubleshoot with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/T est LED is lit. 2. V erify that the Power/T est LED turns amber within a few seconds, indicating that the self-test is running. 3. After appr[...]

T roubleshooting 109 R6100 WiFi Router LEDs Never T urn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on one minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to [...]

T roubleshooting 11 0 R6100 WiFi Router • Make sure that you are using the correct login information. The login name is admin , and the default password is password . Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your router and there is another router in your network, make sure that you have[...]

T roubleshooting 111 R6100 WiFi Router • Y our Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If your ISP requires a login, the login name and password might be set incorrectly . • Y our ISP might check for your computer ’s host name. [...]

T roubleshooting 11 2 R6100 WiFi Router Unless you connect manually , the router does not authenticate using PPPoE until data is transmitted to the network. T roubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Y our computer might not re[...]

T roubleshooting 11 3 R6100 WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser .[...]

T roubleshooting 11 4 R6100 WiFi Router T est the LAN Path to Y our Router Y ou can ping the router from your computer to verify that the LAN path to your router is set up correctly .  T o ping the router from a Windows computer: 1. From the Windows toolbar , click Start and select Run . 2. In the field provided, t ype ping followed by the IP ad[...]

T roubleshooting 11 5 R6100 WiFi Router If the path is functioning correctly , replies as shown in the previous section are displayed. If you do not receive replies: • Check that your computer has the IP address of your router listed as the default gateway . If the IP configuration of your computer is assigned by DHCP , this information is not vi[...]

11 6 A A. Supplemental Information This appendix covers the following topics: • Factory Settings • T echnical Specifications[...]

Supplemental Information 11 7 R6100 WiFi Router Factory Settings Y ou can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table. T[...]

Supplemental Information 11 8 R6100 WiFi Router Wireless Wireless communication Enabled SSID name See router label Security WP A2-PSK (AES) Broadcast SSID Enabled T ransmission speed Auto * Country/region United States in the US; otherwise, varies by region RF channel 6 until region selected Operating mode Up to 300 Mbps at 2.4 GHz, Up to 867 Mbps [...]

Supplemental Information 11 9 R6100 WiFi Router T echnical Specifications T able 4. R6100 Router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 240V , 50 Hz, input • Europe: 230V ,[...]

120 B B. Notification of Compliance NETGEAR Dual Band - Wireless Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful o[...]

Notification of Compliance 121 R6100 WiFi Router FCC Radio Frequency Interference W arnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential[...]

Notification of Compliance 122 R6100 WiFi Router A vertissement: Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utili-sation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Interference Reduction T able The follo[...]